A local bank’s customer requested access to certain telephone conversations recordings and to CCTV recordings. The bank failed to provide access to the CCTV recordings because they also contained data relevant to other third parties. The NAIH concluded that the bank had failed to fulfill the data subject's rights by not responding in due time and by failing to provide copies to the requested recordings. According to the NAIH, the CCTV recordings captured a public space relevant to all the bank's customers, and that the bank could anonymize certain parts of the recordings if need be.
a local bank’s customer requested access to certain telephone conversations recordings and to cctv recordings the bank failed to provide access to the cctv recordings because they also contained data relevant to other third parties the naih concluded that the bank had failed to fulfill the data subjects rights by not responding in due time and by failing to provide copies to the requested recordings according to the naih the cctv recordings captured a public space relevant to all the banks customers and that the bank could anonymize certain parts of the recordings if need be
 local bank’ customer request access  certain telephone conversations record   cctv record  bank fail  provide access   cctv record   also contain data relevant   third party  naih conclude   bank  fail  fulfill  data subject right   respond  due time   fail  provide copy   request record accord   naih  cctv record capture  public space relevant    bank customers    bank could anonymize certain part   record  need 