A data subject requested the erasure of the data processed by a debt collector who requested further personal information to identify the subject. After being provided with said information (place of birth, mother’s maiden name, etc), the debt collector stated that he could not comply with the request. The debt collector invoked the Accountancy Act and other internal policies for why he was obliged to retain backup data copies. The NAIH issued a fine because the data controller had not informed the subject about these policies.
a data subject requested the erasure of the data processed by a debt collector who requested further personal information to identify the subject after being provided with said information place of birth mother’s maiden name etc the debt collector stated that he could not comply with the request the debt collector invoked the accountancy act and other internal policies for why he was obliged to retain backup data copies the naih issued a  because the data controller had not informed the subject about these policies
 data subject request  erasure   data process   debt collector  request  personal information  identify  subject   provide  say information place  birth mother’ maiden name etc  debt collector state   could  comply   request  debt collector invoke  accountancy act   internal policies     oblige  retain backup data copy  naih issue     data controller   inform  subject   policies