Datasets:

LocalDoc
/

banking_support_azerbaijan

 size_categories:
 - 10K<n<100K
 pretty_name: Bank support service requests in Azerbaijani
+---
+# Bank Support Service Requests in Azerbaijani
+This dataset contains bank support service requests in the Azerbaijani language, designed for intent classification tasks in the banking domain.
+## Dataset Description
+### Features
+1. **text** (string): The support request text in Azerbaijani
+2. **intent** (string): The classified intent of the request
+3. **category** (string): The broader category of the request
+## Intents and Categories
+The dataset includes a wide range of intents related to banking services. Some examples include:
+- card_arrival
+- card_linking
+- exchange_rate
+- card_payment_wrong_exchange_rate
+- extra_charge_on_statement
+- pending_cash_withdrawal
+- fiat_currency_support
+- card_delivery_estimate
+- automatic_top_up
+- card_not_working
+- exchange_via_app
+- lost_or_stolen_card
+- age_limit
+- pin_blocked
+- contactless_not_working
+- top_up_by_bank_transfer_charge
+- pending_top_up
+- cancel_transfer
+- top_up_limits
+- wrong_amount_of_cash_received
+- card_payment_fee_charged
+- transfer_not_received_by_recipient
+- supported_cards_and_currencies
+- getting_virtual_card
+- card_acceptance
+- top_up_reverted
+- balance_not_updated_after_cheque_or_cash_deposit
+- card_payment_not_recognised
+- edit_personal_details
+- why_verify_identity
+- unable_to_verify_identity
+- get_physical_card
+- visa_or_mastercard
+- topping_up_by_card
+- disposable_card_limits
+- compromised_card
+- atm_support
+- direct_debit_payment_not_recognised
+- passcode_forgotten
+- declined_cash_withdrawal
+- pending_card_payment
+- lost_or_stolen_phone
+- request_refund
+- declined_transfer
+- Refund_not_showing_up
+- declined_card_payment
+- pending_transfer
+- terminate_account
+- card_swallowed
+- transaction_charged_twice
+- verify_source_of_funds
+- transfer_timing
+- reverted_card_payment
+- change_pin
+- beneficiary_not_allowed
+- transfer_fee_charged
+- receiving_money
+- failed_transfer
+- transfer_into_account
+- verify_top_up
+- getting_spare_card
+- top_up_by_cash_or_cheque
+- order_physical_card
+- virtual_card_not_working
+- wrong_exchange_rate_for_cash_withdrawal
+- get_disposable_virtual_card
+- top_up_failed
+- balance_not_updated_after_bank_transfer
+- cash_withdrawal_not_recognised
+- exchange_charge
+- top_up_by_card_charge
+- activate_my_card
+- cash_withdrawal_charge
+- card_about_to_expire
+- apple_pay_or_google_pay
+- verify_my_identity
+- country_support
+- activate_card
+- activate_card_international_usage
+- apply_for_loan
+- apply_for_mortgage
+- block_card
+- cancel_card
+- cancel_loan
+- cancel_mortgage
+- check_card_annual_fee
+- check_current_balance_on_card
+- check_fees
+- check_loan_payments
+- check_mortgage_payments
+- check_recent_transactions
+- close_account
+- create_account
+- customer_service
+- dispute_ATM_withdrawal
+- find_ATM
+- find_branch
+- get_password
+- human_agent
+- make_transfer
+- recover_swallowed_card
+- set_up_passwordt
+Categories include:
+- CARD
+- OTHER
+- FEES
+- ATM
+- ACCOUNT
+- TRANSFER
+- PASSWORD
+- LOAN
+- CONTACT
+- FIND
+## Usage
+This dataset can be used for training and evaluating natural language processing models for intent classification in the banking domain, specifically for Azerbaijani language support services.
+## License
+The **AzTC** licensed under the CC BY-NC-ND 4.0 license.
+What does this license allow?
+    Attribution: You must give appropriate credit, provide a link to the license, and indicate if changes were made.
+    Non-Commercial: You may not use the material for commercial purposes.
+    No Derivatives: If you remix, transform, or build upon the material, you may not distribute the modified material.
+For more information, please refer to the <a target="_blank" href="https://creativecommons.org/licenses/by-nc-nd/4.0/">CC BY-NC-ND 4.0 license</a>.
+## Contact
+For more information, questions, or issues, please contact LocalDoc at [v.resad.89@gmail.com].