[ { "text": "can i register?", "label": 0, "label_text": "create_account" }, { "text": "i have no account, what do i have to do?", "label": 0, "label_text": "create_account" }, { "text": "i watn to know if i can register two profiles with the same email address", "label": 0, "label_text": "create_account" }, { "text": "how can I create an online account?", "label": 0, "label_text": "create_account" }, { "text": "please, i want to know if i could create more than one profile with a single email address", "label": 0, "label_text": "create_account" }, { "text": "I've got no profile, how can I create one?", "label": 0, "label_text": "create_account" }, { "text": "i dont have an online account, open one", "label": 0, "label_text": "create_account" }, { "text": "can u ask an agent to open a user account?", "label": 0, "label_text": "create_account" }, { "text": "ive got no profile", "label": 0, "label_text": "create_account" }, { "text": "could u ask an agent where i can open a user account?", "label": 0, "label_text": "create_account" }, { "text": "I changed my mind, what should I do to cancel my profile?", "label": 1, "label_text": "delete_account" }, { "text": "i changed my mind, what do i have to do to delete my account?", "label": 1, "label_text": "delete_account" }, { "text": "I odn't want my user account, how do I delete it?", "label": 1, "label_text": "delete_account" }, { "text": "I want to delete my account, where can I do it?", "label": 1, "label_text": "delete_account" }, { "text": "can I remove my onlinr account?", "label": 1, "label_text": "delete_account" }, { "text": "I changed my mind, how can I cancel my user account?", "label": 1, "label_text": "delete_account" }, { "text": "where to delete my profile", "label": 1, "label_text": "delete_account" }, { "text": "I changed my mind, how do I remove my profile?", "label": 1, "label_text": "delete_account" }, { "text": "where do I close my account?", "label": 1, "label_text": "delete_account" }, { "text": "I don't want my user account, how can I delete it?", "label": 1, "label_text": "delete_account" }, { "text": "I want to change my profile, how can I do it?", "label": 2, "label_text": "edit_account" }, { "text": "I need help making changes to my profile", "label": 2, "label_text": "edit_account" }, { "text": "can I make changes to my profile?", "label": 2, "label_text": "edit_account" }, { "text": "how do i edit the information on my profile?", "label": 2, "label_text": "edit_account" }, { "text": "help me modify my profile", "label": 2, "label_text": "edit_account" }, { "text": "how to make changes to my profile", "label": 2, "label_text": "edit_account" }, { "text": "help me make changes to the information on my profile", "label": 2, "label_text": "edit_account" }, { "text": "could u ask an agent how to update the information on my profile?", "label": 2, "label_text": "edit_account" }, { "text": "I need help changing my profile", "label": 2, "label_text": "edit_account" }, { "text": "help me modify the information on my profile", "label": 2, "label_text": "edit_account" }, { "text": "could u ask an agent if i could retrieve my password?", "label": 3, "label_text": "recover_password" }, { "text": "my online account was hacked, how do I recover it?", "label": 3, "label_text": "recover_password" }, { "text": "my account was hacked, can u recover it?", "label": 3, "label_text": "recover_password" }, { "text": "I can't remember my password, help me retrieve it", "label": 3, "label_text": "recover_password" }, { "text": "I can't remember my password, help me reset it", "label": 3, "label_text": "recover_password" }, { "text": "my online account was hacked, can you recover it?", "label": 3, "label_text": "recover_password" }, { "text": "I can't remember my account password, how do I reset it?", "label": 3, "label_text": "recover_password" }, { "text": "I can't remember my account password, how do I recover it?", "label": 3, "label_text": "recover_password" }, { "text": "I can't remember my account password, help me retrieve it", "label": 3, "label_text": "recover_password" }, { "text": "I forgot my account password, what should I do to reset it?", "label": 3, "label_text": "recover_password" }, { "text": "can yoy tell me about the status of my reimbursement?", "label": 4, "label_text": "track_refund" }, { "text": "tell me if my reimbursement was processed", "label": 4, "label_text": "track_refund" }, { "text": "I want to view the status of my refund, what can I do?", "label": 4, "label_text": "track_refund" }, { "text": "where do I track my refund?", "label": 4, "label_text": "track_refund" }, { "text": "could u ask an agent if i can view the status of my refund?", "label": 4, "label_text": "track_refund" }, { "text": "how do I check the status of my refund?", "label": 4, "label_text": "track_refund" }, { "text": "how do I see the status of my reimbursement?", "label": 4, "label_text": "track_refund" }, { "text": "how can i check the status of my reimbursement?", "label": 4, "label_text": "track_refund" }, { "text": "where do i check the status of my refund?", "label": 4, "label_text": "track_refund" }, { "text": "I want to check the status of my refund", "label": 4, "label_text": "track_refund" }, { "text": "I want to check your reimbursement policy, what can I do?", "label": 5, "label_text": "check_refund_policy" }, { "text": "cam u ask an agent if i can see their money back guarantee?", "label": 5, "label_text": "check_refund_policy" }, { "text": "I want to check your refund policy", "label": 5, "label_text": "check_refund_policy" }, { "text": "I want to view your refund policy, can you help me ?", "label": 5, "label_text": "check_refund_policy" }, { "text": "how to view your money bqck policy", "label": 5, "label_text": "check_refund_policy" }, { "text": "i wanna view your money back policy", "label": 5, "label_text": "check_refund_policy" }, { "text": "I need information about your money back policy", "label": 5, "label_text": "check_refund_policy" }, { "text": "how to see your refund policy", "label": 5, "label_text": "check_refund_policy" }, { "text": "where do i see your money back policy?", "label": 5, "label_text": "check_refund_policy" }, { "text": "can I check your refund policy?", "label": 5, "label_text": "check_refund_policy" }, { "text": "I weant to use my other account, switch them", "label": 6, "label_text": "switch_account" }, { "text": "ask an agent if i can change to another user account", "label": 6, "label_text": "switch_account" }, { "text": "where to change to another profile", "label": 6, "label_text": "switch_account" }, { "text": "can u ask an agent if i could switch to aqnother account, please?", "label": 6, "label_text": "switch_account" }, { "text": "i wanna use my other profile, i need help changing them", "label": 6, "label_text": "switch_account" }, { "text": "I need help changing to another user account", "label": 6, "label_text": "switch_account" }, { "text": "i want to use my other online account, how do i switch them?", "label": 6, "label_text": "switch_account" }, { "text": "where to change to another online account", "label": 6, "label_text": "switch_account" }, { "text": "i wanna change to another cacount", "label": 6, "label_text": "switch_account" }, { "text": "ask an agent if i can change to another online account", "label": 6, "label_text": "switch_account" }, { "text": "I have a problem when trying to pay for my online order, notify it", "label": 7, "label_text": "payment_issue" }, { "text": "could you ask an agent where I can report issues making a payment, please?", "label": 7, "label_text": "payment_issue" }, { "text": "ask an agent how i can inform of problems paying", "label": 7, "label_text": "payment_issue" }, { "text": "where do I notify problems paying?", "label": 7, "label_text": "payment_issue" }, { "text": "I get an error message when I try to pay with card", "label": 7, "label_text": "payment_issue" }, { "text": "I want to notify an issue making a apyment, can you help me?", "label": 7, "label_text": "payment_issue" }, { "text": "I get an error message when I attempt to pay for my order", "label": 7, "label_text": "payment_issue" }, { "text": "a error pops when I try to pay for my online order, what should I do?", "label": 7, "label_text": "payment_issue" }, { "text": "how to inform of issues with my payment", "label": 7, "label_text": "payment_issue" }, { "text": "I have a problem making a payment with card, can I notify it?", "label": 7, "label_text": "payment_issue" }, { "text": "the concert was postponed and i want to get a reimbursement", "label": 8, "label_text": "get_refund" }, { "text": "the concert was postponed, help me get a reimbursement", "label": 8, "label_text": "get_refund" }, { "text": "how to get a reimbursement", "label": 8, "label_text": "get_refund" }, { "text": "I need a refund, how do I obtain one?", "label": 8, "label_text": "get_refund" }, { "text": "the game was postponed and i wanna get a reimbursement", "label": 8, "label_text": "get_refund" }, { "text": "the show was cancelled, get a reimbursement", "label": 8, "label_text": "get_refund" }, { "text": "the concert was postponed, help me request a reimbursement", "label": 8, "label_text": "get_refund" }, { "text": "I want to request a reimbursement, what can I do?", "label": 8, "label_text": "get_refund" }, { "text": "the game was cancelled, what do I have to do to get a reimbursement?", "label": 8, "label_text": "get_refund" }, { "text": "the show was cancelled, what can I do?", "label": 8, "label_text": "get_refund" }, { "text": "I want to request some bills, can you tell me how I can do it?", "label": 9, "label_text": "get_invoice" }, { "text": "ask an agent how I can request somebills", "label": 9, "label_text": "get_invoice" }, { "text": "i want to see a bill", "label": 9, "label_text": "get_invoice" }, { "text": "i want to download a bill, can you tell me where to do it?", "label": 9, "label_text": "get_invoice" }, { "text": "I want to ger a bill", "label": 9, "label_text": "get_invoice" }, { "text": "i want to know where to download a bill", "label": 9, "label_text": "get_invoice" }, { "text": "I wanna know where to obtain a bill", "label": 9, "label_text": "get_invoice" }, { "text": "I want to download a bill, can you tell me how to do it?", "label": 9, "label_text": "get_invoice" }, { "text": "I need help getting an invoice", "label": 9, "label_text": "get_invoice" }, { "text": "can you tell me how I can download some invoices?", "label": 9, "label_text": "get_invoice" } ]