email_body: Does Vanessa know anything about this?
  I know that we had a definite  interest several years ago in a system from Siebel.
  We shelved it at the  time due to IT resource constraints and Philippe's concern over costs.
  In  the meantime, EES bought a license and uses this system.
  I know that Mary  was resurrecting this with someone on her team.
  She had recently reviewed it  with Brenda Herod, I believe.
  This is one of the items that we listed in  Dallas as a need if we were to get heavily into providing services for  others.
  --Sally
  
subject_line: CRM system
  