email_body: Over the past few weeks, we have experienced significant issues with our em= ail environment that have caused business interruptions and frustration for=  Outlook users.
  The purpose of this e-mail is to outline the issues that w= e have encountered and what we are doing to resolve the issues.=20 ?=09During the last week of August, we encountered a bug in Microsoft's Exc= hange Server -- the mail server that is used by Outlook clients.
  This bug,=
  
subject_line: Outlook Communication
  