english: Gates says he wants to see "independent e-mail trust authorities" who "establish and maintain commercial email guidelines, certify senders who follow the guidelines, and resolve customer disputes."
indonesian: Gates mengatakan dia ingin melihat "otoritas kepercayaan email independen" yang "menetapkan dan memelihara pedoman email komersial, menyatakan pengirim yang mengikuti pedoman, dan menyelesaikan perselisihan pelanggan."