dialogue: Jessica: Hey, you're good with plants, aren't you?
  Boston: I guess?
  Boston: What's up?
  Jessica: I got this plant for my birthday and it's kind of... dying already :(
  Boston: Oh... What's the name?
  Jessica: That's the thing, nobody knows the name so I can't evne look up how to care for it
  Boston: Can you take a photo?
  Jessica: <file_photo>
  Boston: All right, I looked it up
  Boston: <file_other>
  Jessica: Oh wow, thanks!
  Boston: No problem :) When in doubt, you can do a reverse search on Google Images. Not always accurate but can help a lot in many cases!
summary: Jessica's plant is withering. She doesn't know what plant it is. Boston found it out using Google Images.