dialogue: Michael: I received an offer from the provider
  Frank: And? What are they're offering? Anything interesting?
  Michael: Not really, that's the problem ;/
  Michael: I wanted to change my phone for something better with better camera, but they're offering same models
  Frank: What about the prices?
  Michael: They offer a few bundles and packages, most of them are for new clients though...
  Frank: Huh, typically, it's better to be a new client then an old one.
  Frank: I'd advise you to cancel the deal and then sign a new one a new client.
  Michael: Can I do it?
  Frank: Of course you can!
summary: Michael isn't happy with the offer that he received from his provider. They're offering the same phone models. There are better deals for new clients. Frank's advice is to cancel the deal and sign a new contract.