gundarasakshay
commited on
Commit
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9110b16
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Parent(s):
d7645e1
Create customerreview
Browse files- customerreview +15 -0
customerreview
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A customer left a review. We follow up with anyone who appears unhappy. Extract all entities mentioned. For each entity:
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- classify sentiment as ["POSITIVE", "NEUTRAL", "NEGATIVE"]
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- determine if the customer requires a follow-up: Y or N
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- reason for requiring follow-up
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Return JSON ONLY. No other text outside the JSON. JSON format:
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{
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entities: [{"entity_name": <entity name>, "entity_type": <entity type>,
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"entity_sentiment": <entity sentiment>,
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"followup": <Y or N for follow-up>,
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"followup_reason": <reason for follow-up>
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}]
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}
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Review: "The product's quality was poor, and customer service was useless. I was quite unsatisfied with my experience."
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