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Chapter 1 Introduction “yourAmid significant life events—like buying a house or expecting firstborn child—lies a less cheerful reality that I experienced firsthand: the hassle of dealing with manual paperwork. For the former case, this required a lot of back-and-forth with the bank, the notary, and the real estate agent, with each of them requiring a different set of documents (e.g., monthly pay stubs, bank statements, copies of national registry, etc.) to be filled in, signed, and sent back for processing. On the side of the document processors, each document needed to be classified, key information extracted, and the information validated against other documents to be able to prove my solvency in making an offer, applying for a loan, or being drafted as the future house owner. In between all parties and external organizations, even more documents were either created, adapted, or passed along such as the offer, the loan agreement, the deed of sale, a soil certificate, etc. This juxtaposition of valuable moments in life with cumbersome administrative procedures involving manual document processing forms the backdrop against which I aim to explore and propose potential solutions in this thesis. ” 1 |