Privacy Policy

Effective Date:15 August, 2024

1. Introduction

Welcome to @supportBot and Its Mini App. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and secure your information when you interact with our Telegram bot and mini app.

2. Information We Collect

We collect the following types of information:

• Telegram Bot:
  • User ID: A unique identifier for users of the Telegram bot.
  • Chat History: Messages exchanged between the user and the bot.
  • Usage Data: Information about how the bot is used, including commands and interactions.
• Mini App:
  • User Data: Information provided directly by users, such as names, email addresses, or other personal details.
  • App Usage Data: Details on how the mini app is used, including features accessed and interactions.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide and Improve Our Services: To enhance the functionality and performance of our Telegram bot and mini app.
• To Communicate with You: To send updates, respond to inquiries, and provide support.
• To Analyze Usage: To understand how our services are used and to identify areas for improvement.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Data is encrypted during transmission to safeguard your information.
• Access Controls: Only authorized personnel have access to your data.
• Regular Audits: We conduct regular security audits to ensure our measures are effective.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.

6. Third-Party Services

We may use third-party services to assist in providing our Telegram bot and mini app. These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectify: Request correction of any inaccurate or incomplete data.
• Delete: Request deletion of your data under certain conditions.
• Object: Object to the processing of your data for specific purposes.

To exercise these rights, please contact us at [Your Contact Email].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates. Your continued use of our services after changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email:measmonysuon@gmail.com
• Telegram:@measmony

Thank you for using @supportBot and Its Mini App. We are committed to protecting your privacy and providing a safe and secure experience.