chatbot-operator / operator.py
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import os
from dotenv import load_dotenv
import streamlit as st
from streamlit.runtime.scriptrunner import RerunException, StopException, RerunData
from openai import OpenAI
from pymongo import MongoClient
from datetime import datetime, timedelta
import time
from streamlit_autorefresh import st_autorefresh
from streamlit.runtime.caching import cache_data
import logging
# Set up logging
logging.basicConfig(level=logging.INFO)
# Load environment variables
load_dotenv()
# Configuration
OPENAI_API_KEY = os.getenv("OPENAI_API_KEY")
MONGODB_URI = os.getenv("MONGODB_URI")
# Initialize clients
openai_client = OpenAI(api_key=OPENAI_API_KEY)
mongo_client = MongoClient(MONGODB_URI)
db = mongo_client["Wall_Street"]
conversation_history = db["conversation_history"]
trainer_feedback = db["trainer_feedback"]
trainer_instructions = db["trainer_instructions"]
global_common_memory = db["global_common_memory"] # New global common memory collection
# Define a unique identifier for global memory
GLOBAL_MEMORY_ID = "global_common_memory_id"
# Set up Streamlit page configuration
st.set_page_config(page_title="GPT-Driven Chat System - Operator", page_icon="๐Ÿ› ๏ธ", layout="wide")
# Custom CSS to improve the UI
st.markdown("""
<style>
/* Your custom CSS styles */
</style>
""", unsafe_allow_html=True)
# --- Common Memory Functions ---
@cache_data(ttl=300) # Cache for 5 minutes
def get_global_common_memory():
"""Retrieve the global common memory."""
memory_doc = global_common_memory.find_one({"memory_id": "global_common_memory_id"})
return memory_doc.get('memory', []) if memory_doc else []
def append_to_global_common_memory(content):
"""Append content to the global common memory."""
try:
# First, ensure the document exists with an initialized memory array
global_common_memory.update_one(
{"memory_id": GLOBAL_MEMORY_ID},
{"$setOnInsert": {"memory": []}},
upsert=True
)
# Then, add the new content to the memory array
result = global_common_memory.update_one(
{"memory_id": GLOBAL_MEMORY_ID},
{"$addToSet": {"memory": content}}
)
# Invalidate the cache after updating
get_global_common_memory.clear()
if result.modified_count > 0:
st.success("Memory appended successfully!")
else:
st.info("This memory item already exists or no changes were made.")
raise RerunException(RerunData(page_script_hash=None))
except RerunException:
raise
except Exception as e:
st.error(f"Failed to append to global common memory: {str(e)}")
def clear_global_common_memory():
"""Clear all items from the global common memory."""
try:
global_common_memory.update_one(
{"memory_id": GLOBAL_MEMORY_ID},
{"$set": {"memory": []}},
upsert=True
)
# Invalidate the cache after clearing
get_global_common_memory.clear()
st.success("Global common memory cleared successfully!")
except Exception as e:
st.error(f"Failed to clear global common memory: {str(e)}")
# --- Takeover Functions ---
def activate_takeover(session_id):
"""
Activates takeover mode for the given session.
"""
try:
db.takeover_status.update_one(
{"session_id": session_id},
{"$set": {"active": True, "activated_at": datetime.utcnow()}},
upsert=True
)
st.success(f"Takeover activated for session {session_id[:8]}...")
except Exception as e:
st.error(f"Failed to activate takeover: {str(e)}")
def deactivate_takeover(session_id):
"""
Deactivates takeover mode for the given session.
"""
try:
db.takeover_status.update_one(
{"session_id": session_id},
{"$set": {"active": False}},
)
st.success(f"Takeover deactivated for session {session_id[:8]}...")
except Exception as e:
st.error(f"Failed to deactivate takeover: {str(e)}")
def send_admin_message(session_id, message):
"""
Sends an admin message directly to the user during a takeover.
"""
admin_message = {
"role": "admin",
"content": message,
"timestamp": datetime.utcnow(),
"status": "approved"
}
try:
# Upsert the admin message
result = conversation_history.update_one(
{"session_id": session_id},
{
"$push": {"messages": admin_message},
"$set": {"last_updated": datetime.utcnow()}
}
)
if result.modified_count > 0:
st.success("Admin message sent successfully!")
else:
st.error("Failed to send admin message.")
except Exception as e:
st.error(f"Failed to send admin message: {str(e)}")
# --- Admin Dashboard Functions ---
def handle_admin_intervention():
st.subheader("Admin Intervention")
st.subheader("Review Pending Responses")
pending_responses = conversation_history.find(
{"messages.role": "assistant", "messages.status": "pending"}
)
for conversation in pending_responses:
st.write(f"Session ID: {conversation['session_id'][:8]}...")
# Display global common memory
st.subheader("Global Common Memory")
common_memory = get_global_common_memory()
if common_memory:
for idx, item in enumerate(common_memory, 1):
st.text(f"{idx}. {item}")
else:
st.info("Global common memory is currently empty.")
for i, message in enumerate(conversation['messages']):
if message['role'] == 'assistant' and message.get('status') == 'pending':
user_message = conversation['messages'][i-1]['content'] if i > 0 else "N/A"
st.write(f"**User:** {user_message}")
st.write(f"**GPT:** {message['content']}")
col1, col2, col3 = st.columns(3)
with col1:
if st.button("Approve", key=f"approve_{conversation['session_id']}_{i}"):
if approve_response(conversation['session_id'], i):
st.success("Response approved")
time.sleep(0.5) # Short delay to ensure the success message is visible
st.rerun()
with col2:
if st.button("Modify", key=f"modify_{conversation['session_id']}_{i}"):
st.session_state['modifying'] = (conversation['session_id'], i)
st.rerun()
with col3:
if st.button("Regenerate", key=f"regenerate_{conversation['session_id']}_{i}"):
st.session_state['regenerating'] = (conversation['session_id'], i)
st.rerun()
st.divider()
if 'regenerating' in st.session_state:
try:
session_id, message_index = st.session_state['regenerating']
with st.form(key="regenerate_form"):
operator_input = st.text_input("Enter additional instructions for regeneration:")
submit_button = st.form_submit_button("Submit")
if submit_button:
del st.session_state['regenerating'] # Remove the key after submission
regenerate_response(session_id, message_index, operator_input)
st.success("Response regenerated with operator input.")
st.rerun()
except ValueError:
st.error("Invalid regenerating state. Please try again.")
if 'modifying' in st.session_state:
session_id, message_index = st.session_state['modifying']
conversation = conversation_history.find_one({"session_id": session_id})
message = conversation['messages'][message_index]
modified_content = st.text_area("Modify the response:", value=message['content'])
if st.button("Save Modification"):
save_modified_response(session_id, message_index, modified_content)
st.success("Response modified and approved")
del st.session_state['modifying']
st.rerun()
def approve_response(session_id, message_index):
try:
result = conversation_history.update_one(
{"session_id": session_id},
{"$set": {f"messages.{message_index}.status": "approved"}}
)
return result.modified_count > 0
except Exception as e:
st.error(f"Failed to approve response: {str(e)}")
return False
def save_modified_response(session_id, message_index, modified_content):
try:
conversation_history.update_one(
{"session_id": session_id},
{
"$set": {
f"messages.{message_index}.content": modified_content,
f"messages.{message_index}.status": "approved"
}
}
)
except Exception as e:
st.error(f"Failed to save modified response: {str(e)}")
def regenerate_response(session_id, message_index, operator_input):
try:
conversation = conversation_history.find_one({"session_id": session_id})
user_message = conversation['messages'][message_index - 1]['content'] if message_index > 0 else ""
new_response, is_uncertain = get_gpt_response(user_message, system_message=operator_input)
if is_uncertain:
status = "pending"
else:
status = "approved"
conversation_history.update_one(
{"session_id": session_id},
{
"$set": {
f"messages.{message_index}.content": new_response,
f"messages.{message_index}.status": status
}
}
)
except Exception as e:
st.error(f"Failed to regenerate response: {str(e)}")
# --- Admin Page ---
def admin_page():
st.title("๐Ÿ› ๏ธ Operator Dashboard")
# Add auto-refresh every 10 seconds (10000 milliseconds)
st_autorefresh(interval=10000, limit=None, key="operator_autorefresh")
if st.button("๐Ÿ”„ Reload Dashboard"):
st.rerun()
try:
deleted_count = cleanup_old_chats()
if deleted_count is not None:
if deleted_count > 0:
st.success(f"Cleaned up {deleted_count} inactive chat(s).")
else:
st.info("No inactive chats to clean up.")
else:
st.warning("Unable to perform cleanup. Please check the database connection.")
tab1, tab2 = st.tabs([
"๐Ÿ“Š Current Chats",
"๐Ÿ”ง Admin Intervention",
])
with tab1:
st.header("Current Chats")
recent_chats = fetch_recent_chats()
if not recent_chats:
st.info("No recent chats found.")
else:
cols_per_row = 3
for i in range(0, len(recent_chats), cols_per_row):
cols = st.columns(cols_per_row)
for j, chat in enumerate(recent_chats[i:i + cols_per_row]):
with cols[j]:
with st.expander(f"Session: {chat['session_id'][:8]}...", expanded=False):
display_chat_preview(chat)
col1, col2 = st.columns(2)
with col1:
if st.button("View Full Chat", key=f"view_{chat['session_id']}"):
st.session_state['selected_chat'] = chat['session_id']
st.rerun()
with col2:
if st.button("Delete Chat", key=f"delete_{chat['session_id']}"):
delete_chat(chat['session_id'])
st.rerun()
with tab2:
handle_admin_intervention()
st.caption(f"Last refreshed: {datetime.now().strftime('%Y-%m-%d %H:%M:%S')}")
except (RerunException, StopException):
raise
except Exception as e:
st.error(f"An error occurred: {str(e)}")
# --- Fetch Recent Chats ---
def fetch_recent_chats():
return list(conversation_history.find({},
{"session_id": 1, "last_updated": 1, "messages": {"$slice": 3}})
.sort("last_updated", -1)
.limit(10))
# --- Display Chat Preview ---
def display_chat_preview(chat):
st.subheader(f"Session: {chat['session_id'][:8]}...")
last_updated = chat.get('last_updated', datetime.utcnow())
st.caption(f"Last updated: {last_updated.strftime('%Y-%m-%d %H:%M:%S')}")
for message in chat.get('messages', [])[:3]:
with st.chat_message(message['role']):
st.markdown(f"**{message['role'].capitalize()}**: {message['content'][:100]}...")
st.divider()
# --- Delete Chat ---
def delete_chat(session_id):
try:
result = conversation_history.delete_one({"session_id": session_id})
if result.deleted_count > 0:
st.success(f"Chat {session_id[:8]}... deleted successfully.")
else:
st.error("Failed to delete chat. Please try again.")
except Exception as e:
st.error(f"Error deleting chat: {str(e)}")
# --- Cleanup Old Chats ---
def cleanup_old_chats():
try:
cutoff_time = datetime.utcnow() - timedelta(minutes=5)
result = conversation_history.delete_many({"last_updated": {"$lt": cutoff_time}})
return result.deleted_count
except Exception as e:
print(f"Error during chat cleanup: {str(e)}")
return None
# --- GPT Response Function ---
def get_gpt_response(prompt, context="", system_message=None):
"""
Generates a response from the GPT model based on the user prompt and retrieved context.
Incorporates the global common memory and optional system message.
Returns a tuple of (response, is_uncertain).
"""
try:
common_memory = get_global_common_memory()
system_msg = (
"You are a helpful assistant. Use the following context and global common memory "
"to inform your responses, but don't mention them explicitly unless directly relevant to the user's question."
)
if system_message:
system_msg += f"\n\nOperator Instructions:\n{system_message}"
if common_memory:
memory_str = "\n".join(common_memory)
system_msg += f"\n\nGlobal Common Memory:\n{memory_str}"
messages = [
{"role": "system", "content": system_msg},
{"role": "user", "content": f"Context: {context}\n\nUser query: {prompt}"}
]
completion = openai_client.chat.completions.create(
model="gpt-4o-mini",
messages=messages
)
print(completion)
response = completion.choices[0].message.content.strip()
# TODO: Implement your logic to determine if the response is uncertain
is_uncertain = False # Example placeholder
return response, is_uncertain
except Exception as e:
st.error(f"Error generating response: {str(e)}")
return None, True # Indicates uncertainty due to error
# --- View Full Chat Function ---
def view_full_chat(session_id):
"""Display the full chat and provide takeover functionality."""
# Add a "Go to Dashboard" button at the top
if st.button("๐Ÿ  Go to Dashboard"):
st.session_state.pop('selected_chat', None)
st.rerun()
conversation = conversation_history.find_one({"session_id": session_id})
if not conversation:
st.error("Chat not found.")
return
st.header(f"Full Chat - Session ID: {conversation['session_id'][:8]}...")
st.caption(f"Last updated: {conversation.get('last_updated', datetime.utcnow()).strftime('%Y-%m-%d %H:%M:%S')}")
for message in conversation.get('messages', []):
with st.chat_message(message['role']):
st.markdown(f"**{message['role'].capitalize()}**: {message['content']}")
# Takeover functionality
takeover_doc = db.takeover_status.find_one({"session_id": session_id})
takeover_active = takeover_doc.get("active", False) if takeover_doc else False
if takeover_active:
if st.button("Deactivate Takeover"):
deactivate_takeover(session_id)
st.success("Takeover deactivated.")
st.rerun()
else:
if st.button("Activate Takeover"):
activate_takeover(session_id)
st.success("Takeover activated.")
st.rerun()
# If takeover is active, allow operator to send messages
if takeover_active:
with st.form(key=f"admin_message_form_{session_id}"):
admin_message = st.text_input("Enter message to send to the user:")
submit_button = st.form_submit_button("Send Message")
if submit_button and admin_message:
send_admin_message(session_id, admin_message)
st.success("Admin message sent.")
st.rerun()
# --- Main Function ---
def main():
try:
if 'selected_chat' in st.session_state:
view_full_chat(st.session_state['selected_chat'])
else:
admin_page()
except (RerunException, StopException):
raise
except Exception as e:
st.error(f"An unexpected error occurred: {str(e)}")
if __name__ == "__main__":
main()