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I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.
{ "text": "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card." }
[ { "label": "NEGATIVE", "score": 0.9996355772018433 }, { "label": "POSITIVE", "score": 0.0003644583630375564 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate.
{ "text": "I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9977249503135681 }, { "label": "POSITIVE", "score": 0.0022750620264559984 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?
{ "text": "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?" }
[ { "label": "NEGATIVE", "score": 0.9997583031654358 }, { "label": "POSITIVE", "score": 0.00024170358665287495 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I no longer have my phone.
{ "text": "I no longer have my phone." }
[ { "label": "NEGATIVE", "score": 0.9995148181915283 }, { "label": "POSITIVE", "score": 0.00048522197175771 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
If I want to topup by card, how do I do it?
{ "text": "If I want to topup by card, how do I do it?" }
[ { "label": "NEGATIVE", "score": 0.9984248876571655 }, { "label": "POSITIVE", "score": 0.001575096626766026 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
What steps do I need to take for the identity checking process?
{ "text": "What steps do I need to take for the identity checking process?" }
[ { "label": "NEGATIVE", "score": 0.997886598110199 }, { "label": "POSITIVE", "score": 0.002113447757437825 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
I've just got married and want to change my name.
{ "text": "I've just got married and want to change my name." }
[ { "label": "NEGATIVE", "score": 0.9611055254936218 }, { "label": "POSITIVE", "score": 0.038894496858119965 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
I want to transfer money from another account into this one.
{ "text": "I want to transfer money from another account into this one." }
[ { "label": "NEGATIVE", "score": 0.9994150400161743 }, { "label": "POSITIVE", "score": 0.0005849598092027009 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
Will you guys do Visa or Mastercard?
{ "text": "Will you guys do Visa or Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9518618583679199 }, { "label": "POSITIVE", "score": 0.04813816770911217 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
I'm still waiting for a money transfer to show.
{ "text": "I'm still waiting for a money transfer to show." }
[ { "label": "NEGATIVE", "score": 0.9993833303451538 }, { "label": "POSITIVE", "score": 0.0006165977101773024 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I don't understand what a disposable virtual card is, can you help?
{ "text": "I don't understand what a disposable virtual card is, can you help?" }
[ { "label": "NEGATIVE", "score": 0.9995181560516357 }, { "label": "POSITIVE", "score": 0.00048187520587816834 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
How can you transfer my salary to my correct currency?
{ "text": "How can you transfer my salary to my correct currency?" }
[ { "label": "NEGATIVE", "score": 0.9994603991508484 }, { "label": "POSITIVE", "score": 0.0005396517226472497 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
Could I get tracking on the card?
{ "text": "Could I get tracking on the card?" }
[ { "label": "NEGATIVE", "score": 0.9986581802368164 }, { "label": "POSITIVE", "score": 0.001341789262369275 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount
{ "text": "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount" }
[ { "label": "NEGATIVE", "score": 0.995229959487915 }, { "label": "POSITIVE", "score": 0.004770023748278618 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Why is top up not working for my apple pay app
{ "text": "Why is top up not working for my apple pay app" }
[ { "label": "NEGATIVE", "score": 0.9983515739440918 }, { "label": "POSITIVE", "score": 0.001648396602831781 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
When will my returned transaction show up on my account?
{ "text": "When will my returned transaction show up on my account?" }
[ { "label": "NEGATIVE", "score": 0.998482882976532 }, { "label": "POSITIVE", "score": 0.0015170843107625842 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
What is the limit on disposable cards?
{ "text": "What is the limit on disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9978446960449219 }, { "label": "POSITIVE", "score": 0.002155301161110401 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Can you track my card for me?
{ "text": "Can you track my card for me?" }
[ { "label": "NEGATIVE", "score": 0.9962288737297058 }, { "label": "POSITIVE", "score": 0.0037711351178586483 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.
{ "text": "How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay." }
[ { "label": "NEGATIVE", "score": 0.9938302636146545 }, { "label": "POSITIVE", "score": 0.006169761065393686 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
My account is blocked because I entered the wrong pin too many times. Help me unblock.
{ "text": "My account is blocked because I entered the wrong pin too many times. Help me unblock." }
[ { "label": "NEGATIVE", "score": 0.9997517466545105 }, { "label": "POSITIVE", "score": 0.00024821990518830717 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
What is the reason I couldn't do a transfer to a beneficiary?
{ "text": "What is the reason I couldn't do a transfer to a beneficiary?" }
[ { "label": "NEGATIVE", "score": 0.9983454942703247 }, { "label": "POSITIVE", "score": 0.0016544751124456525 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Do you send more than one card?
{ "text": "Do you send more than one card?" }
[ { "label": "NEGATIVE", "score": 0.982948362827301 }, { "label": "POSITIVE", "score": 0.01705167070031166 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
My card won't let me withdraw money.
{ "text": "My card won't let me withdraw money." }
[ { "label": "POSITIVE", "score": 0.9980267882347107 }, { "label": "NEGATIVE", "score": 0.0019732145592570305 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Please explain the extra fee when I paid with the card.
{ "text": "Please explain the extra fee when I paid with the card." }
[ { "label": "NEGATIVE", "score": 0.9950610995292664 }, { "label": "POSITIVE", "score": 0.004938872996717691 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.
{ "text": "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about." }
[ { "label": "NEGATIVE", "score": 0.9902612566947937 }, { "label": "POSITIVE", "score": 0.009738780558109283 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I was charged multiple times for one transaction.
{ "text": "I was charged multiple times for one transaction." }
[ { "label": "NEGATIVE", "score": 0.9858681559562683 }, { "label": "POSITIVE", "score": 0.014131816104054451 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
My passcode won't work.
{ "text": "My passcode won't work." }
[ { "label": "NEGATIVE", "score": 0.999775230884552 }, { "label": "POSITIVE", "score": 0.00022477141465060413 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
I got a new card and can't find where to link it.
{ "text": "I got a new card and can't find where to link it." }
[ { "label": "NEGATIVE", "score": 0.9995588660240173 }, { "label": "POSITIVE", "score": 0.00044116267235949636 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.
{ "text": "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine." }
[ { "label": "POSITIVE", "score": 0.9863100051879883 }, { "label": "NEGATIVE", "score": 0.013689953833818436 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
ATM apparently not working? Couldn't access funds in my account?
{ "text": "ATM apparently not working? Couldn't access funds in my account?" }
[ { "label": "NEGATIVE", "score": 0.999707043170929 }, { "label": "POSITIVE", "score": 0.0002928820613306016 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I moved, can I edit my personal details?
{ "text": "I moved, can I edit my personal details?" }
[ { "label": "NEGATIVE", "score": 0.9895805716514587 }, { "label": "POSITIVE", "score": 0.010419429279863834 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
There is a payment that I was charged two times for.
{ "text": "There is a payment that I was charged two times for." }
[ { "label": "NEGATIVE", "score": 0.9175794124603271 }, { "label": "POSITIVE", "score": 0.08242058753967285 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Tell me about the card PIN?
{ "text": "Tell me about the card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9922683835029602 }, { "label": "POSITIVE", "score": 0.007731670513749123 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
I froze my account, but how do I order a replacement card?
{ "text": "I froze my account, but how do I order a replacement card?" }
[ { "label": "NEGATIVE", "score": 0.9995688796043396 }, { "label": "POSITIVE", "score": 0.0004311423981562257 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
Is my PIN the same thing as my passcode?
{ "text": "Is my PIN the same thing as my passcode?" }
[ { "label": "NEGATIVE", "score": 0.99896240234375 }, { "label": "POSITIVE", "score": 0.0010375475976616144 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
How much do I need to pay for a transfer?
{ "text": "How much do I need to pay for a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9991581439971924 }, { "label": "POSITIVE", "score": 0.0008418513461947441 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?
{ "text": "Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?" }
[ { "label": "NEGATIVE", "score": 0.9986276626586914 }, { "label": "POSITIVE", "score": 0.0013723995070904493 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I am unable to transfer money. I believe it is not working because it states it was declined.
{ "text": "I am unable to transfer money. I believe it is not working because it states it was declined." }
[ { "label": "NEGATIVE", "score": 0.9996916055679321 }, { "label": "POSITIVE", "score": 0.00030846483423374593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I returned something to a store but can't see my refund.
{ "text": "I returned something to a store but can't see my refund." }
[ { "label": "NEGATIVE", "score": 0.9989470839500427 }, { "label": "POSITIVE", "score": 0.0010529706487432122 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
why have i not got my new card?
{ "text": "why have i not got my new card?" }
[ { "label": "NEGATIVE", "score": 0.999126136302948 }, { "label": "POSITIVE", "score": 0.0008738270844332874 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
How do I top up by cheque?
{ "text": "How do I top up by cheque?" }
[ { "label": "NEGATIVE", "score": 0.9954873919487 }, { "label": "POSITIVE", "score": 0.0045126061886549 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
How long until my card will get here?
{ "text": "How long until my card will get here?" }
[ { "label": "NEGATIVE", "score": 0.99836665391922 }, { "label": "POSITIVE", "score": 0.0016333768144249916 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
Google Pay won't let me top up.
{ "text": "Google Pay won't let me top up." }
[ { "label": "NEGATIVE", "score": 0.9968835711479187 }, { "label": "POSITIVE", "score": 0.0031163457315415144 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
What foreign exchange rate will I get?
{ "text": "What foreign exchange rate will I get?" }
[ { "label": "NEGATIVE", "score": 0.9941760301589966 }, { "label": "POSITIVE", "score": 0.005823944695293903 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?
{ "text": "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?" }
[ { "label": "NEGATIVE", "score": 0.9991835951805115 }, { "label": "POSITIVE", "score": 0.0008164323517121375 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
Where can I use a disposable card?
{ "text": "Where can I use a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9996179342269897 }, { "label": "POSITIVE", "score": 0.0003820148413069546 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Is it possible to get a real card?
{ "text": "Is it possible to get a real card?" }
[ { "label": "NEGATIVE", "score": 0.9971740245819092 }, { "label": "POSITIVE", "score": 0.0028259216342121363 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??
{ "text": "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??" }
[ { "label": "NEGATIVE", "score": 0.9993512034416199 }, { "label": "POSITIVE", "score": 0.0006487399805337191 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
How do I get my virtual card?
{ "text": "How do I get my virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9985155463218689 }, { "label": "POSITIVE", "score": 0.0014844628749415278 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
Am I limited on the amount of disposable cards I can possess?
{ "text": "Am I limited on the amount of disposable cards I can possess?" }
[ { "label": "NEGATIVE", "score": 0.9985951781272888 }, { "label": "POSITIVE", "score": 0.0014048488810658455 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.
{ "text": "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two." }
[ { "label": "NEGATIVE", "score": 0.9994705319404602 }, { "label": "POSITIVE", "score": 0.0005294292350299656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Will a beneficiary not accept a transfer?
{ "text": "Will a beneficiary not accept a transfer?" }
[ { "label": "NEGATIVE", "score": 0.998647153377533 }, { "label": "POSITIVE", "score": 0.0013528435956686735 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Why did I get a fee for getting cash?
{ "text": "Why did I get a fee for getting cash?" }
[ { "label": "NEGATIVE", "score": 0.9991680383682251 }, { "label": "POSITIVE", "score": 0.0008320049964822829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I am not receiving the correct exchange rate on my card.
{ "text": "I am not receiving the correct exchange rate on my card." }
[ { "label": "NEGATIVE", "score": 0.999794065952301 }, { "label": "POSITIVE", "score": 0.00020593591034412384 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
How do I use the disposable cards?
{ "text": "How do I use the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.99944669008255 }, { "label": "POSITIVE", "score": 0.0005533276707865298 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
People are using my debit card - help!
{ "text": "People are using my debit card - help!" }
[ { "label": "NEGATIVE", "score": 0.9926294088363647 }, { "label": "POSITIVE", "score": 0.007370572537183762 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
My statement has a charge that shouldn't have been made.
{ "text": "My statement has a charge that shouldn't have been made." }
[ { "label": "NEGATIVE", "score": 0.9821361899375916 }, { "label": "POSITIVE", "score": 0.01786385104060173 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
The payment I made with my card is not showing up.
{ "text": "The payment I made with my card is not showing up." }
[ { "label": "NEGATIVE", "score": 0.9997349381446838 }, { "label": "POSITIVE", "score": 0.00026510716998018324 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Why verify the top-ups?
{ "text": "Why verify the top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9886929392814636 }, { "label": "POSITIVE", "score": 0.01130698062479496 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?
{ "text": "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?" }
[ { "label": "POSITIVE", "score": 0.8699151277542114 }, { "label": "NEGATIVE", "score": 0.13008488714694977 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I desperately need to transfer something from China, Please give me the wait time.
{ "text": "I desperately need to transfer something from China, Please give me the wait time." }
[ { "label": "NEGATIVE", "score": 0.9990768432617188 }, { "label": "POSITIVE", "score": 0.0009231761796399951 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying "they did not receive my payment" then the payment was returned to my account. so I would like to see why it did that please.
{ "text": "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please." }
[ { "label": "NEGATIVE", "score": 0.822314977645874 }, { "label": "POSITIVE", "score": 0.17768503725528717 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Will there be a cost if I exchange currency?
{ "text": "Will there be a cost if I exchange currency?" }
[ { "label": "NEGATIVE", "score": 0.9981099367141724 }, { "label": "POSITIVE", "score": 0.001890087383799255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
How can I request cash back? The ATM gave me the wrong amount that I've been charged though...
{ "text": "How can I request cash back? The ATM gave me the wrong amount that I've been charged though..." }
[ { "label": "NEGATIVE", "score": 0.9995866417884827 }, { "label": "POSITIVE", "score": 0.00041339214658364654 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Why was there a fee for paying by card?
{ "text": "Why was there a fee for paying by card?" }
[ { "label": "NEGATIVE", "score": 0.999257504940033 }, { "label": "POSITIVE", "score": 0.0007424274808727205 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I need help fixing my contactless. It's not working anywhere I go today.
{ "text": "I need help fixing my contactless. It's not working anywhere I go today." }
[ { "label": "NEGATIVE", "score": 0.999743640422821 }, { "label": "POSITIVE", "score": 0.0002564036403782666 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
What limits are there on the virtual cards?
{ "text": "What limits are there on the virtual cards?" }
[ { "label": "NEGATIVE", "score": 0.9971223473548889 }, { "label": "POSITIVE", "score": 0.002877677557989955 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
What do I have to do to get the contactless to work?
{ "text": "What do I have to do to get the contactless to work?" }
[ { "label": "NEGATIVE", "score": 0.9991856217384338 }, { "label": "POSITIVE", "score": 0.0008143826271407306 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
if i found a lost card can i put it back in app
{ "text": "if i found a lost card can i put it back in app" }
[ { "label": "NEGATIVE", "score": 0.9994462132453918 }, { "label": "POSITIVE", "score": 0.0005538120167329907 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I think a card payment I made was cancelled.
{ "text": "I think a card payment I made was cancelled." }
[ { "label": "NEGATIVE", "score": 0.9997538924217224 }, { "label": "POSITIVE", "score": 0.00024608243256807327 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Help me terminate and close my account.
{ "text": "Help me terminate and close my account." }
[ { "label": "NEGATIVE", "score": 0.9994852542877197 }, { "label": "POSITIVE", "score": 0.000514756131451577 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
Where can I change my PIN?
{ "text": "Where can I change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9995754361152649 }, { "label": "POSITIVE", "score": 0.0004245455202180892 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
I asked for more cash than what was received
{ "text": "I asked for more cash than what was received" }
[ { "label": "NEGATIVE", "score": 0.9983489513397217 }, { "label": "POSITIVE", "score": 0.0016510180430486798 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
How can I transfer money to a beneficiary?
{ "text": "How can I transfer money to a beneficiary?" }
[ { "label": "NEGATIVE", "score": 0.9994640946388245 }, { "label": "POSITIVE", "score": 0.0005358979688026011 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
where do I go to top up with cash?
{ "text": "where do I go to top up with cash?" }
[ { "label": "NEGATIVE", "score": 0.9932042360305786 }, { "label": "POSITIVE", "score": 0.006795764435082674 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
I want to cancel my account.
{ "text": "I want to cancel my account." }
[ { "label": "NEGATIVE", "score": 0.9997591376304626 }, { "label": "POSITIVE", "score": 0.0002408101863693446 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
I checked the app and my balance has not been updated for the cash or cheque deposit.
{ "text": "I checked the app and my balance has not been updated for the cash or cheque deposit." }
[ { "label": "NEGATIVE", "score": 0.9996258020401001 }, { "label": "POSITIVE", "score": 0.0003741990076377988 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
What to do if my card has been used without my permission?
{ "text": "What to do if my card has been used without my permission?" }
[ { "label": "NEGATIVE", "score": 0.9995492100715637 }, { "label": "POSITIVE", "score": 0.00045070808846503496 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
How long does a transfer from the US take?
{ "text": "How long does a transfer from the US take?" }
[ { "label": "NEGATIVE", "score": 0.9978625178337097 }, { "label": "POSITIVE", "score": 0.0021374544594436884 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.
{ "text": "After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem." }
[ { "label": "NEGATIVE", "score": 0.9996634721755981 }, { "label": "POSITIVE", "score": 0.0003364809090271592 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I have used this account overseas recently. Has there been an increase in fees that I am unaware of?
{ "text": "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?" }
[ { "label": "NEGATIVE", "score": 0.9921402335166931 }, { "label": "POSITIVE", "score": 0.007859770208597183 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
The wrong account was used during a transaction.
{ "text": "The wrong account was used during a transaction." }
[ { "label": "NEGATIVE", "score": 0.9995260238647461 }, { "label": "POSITIVE", "score": 0.0004740359727293253 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Can i have the item refunded?
{ "text": "Can i have the item refunded?" }
[ { "label": "NEGATIVE", "score": 0.9990205764770508 }, { "label": "POSITIVE", "score": 0.00097940384875983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Can you tell me what i steps i should take since my card was stolen?
{ "text": "Can you tell me what i steps i should take since my card was stolen?" }
[ { "label": "NEGATIVE", "score": 0.9953303337097168 }, { "label": "POSITIVE", "score": 0.004669663961976767 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
What do you require to verify someone's identity?
{ "text": "What do you require to verify someone's identity?" }
[ { "label": "NEGATIVE", "score": 0.9942374229431152 }, { "label": "POSITIVE", "score": 0.005762496963143349 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
Will you tell me how I am supposed to use the disposable cards?
{ "text": "Will you tell me how I am supposed to use the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9994890689849854 }, { "label": "POSITIVE", "score": 0.000510935380589217 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
phone is gone, dont want others to access account information
{ "text": "phone is gone, dont want others to access account information" }
[ { "label": "NEGATIVE", "score": 0.9995517134666443 }, { "label": "POSITIVE", "score": 0.0004482764925342053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
can i verify my identity i the app
{ "text": "can i verify my identity i the app" }
[ { "label": "NEGATIVE", "score": 0.9711488485336304 }, { "label": "POSITIVE", "score": 0.02885112538933754 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
Can I still access the app even though my phone was stolen?
{ "text": "Can I still access the app even though my phone was stolen?" }
[ { "label": "NEGATIVE", "score": 0.9823640584945679 }, { "label": "POSITIVE", "score": 0.017635934054851532 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
THere is some cash that is showing up on my app.
{ "text": "THere is some cash that is showing up on my app." }
[ { "label": "NEGATIVE", "score": 0.5212998390197754 }, { "label": "POSITIVE", "score": 0.4787001609802246 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
My bank card has expired, how can I get a new physical card?
{ "text": "My bank card has expired, how can I get a new physical card?" }
[ { "label": "NEGATIVE", "score": 0.9992579817771912 }, { "label": "POSITIVE", "score": 0.0007419571629725397 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
What should I do if I think that someone might be using me card?
{ "text": "What should I do if I think that someone might be using me card?" }
[ { "label": "NEGATIVE", "score": 0.9994070529937744 }, { "label": "POSITIVE", "score": 0.0005929438630118966 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.
{ "text": "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined." }
[ { "label": "NEGATIVE", "score": 0.9907885193824768 }, { "label": "POSITIVE", "score": 0.00921146385371685 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Your company is lame. Shut down all my account services right now.
{ "text": "Your company is lame. Shut down all my account services right now." }
[ { "label": "NEGATIVE", "score": 0.9998040795326233 }, { "label": "POSITIVE", "score": 0.00019596990023273975 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
My card is about to expire, what do I do?
{ "text": "My card is about to expire, what do I do?" }
[ { "label": "NEGATIVE", "score": 0.990517795085907 }, { "label": "POSITIVE", "score": 0.009482174180448055 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
How do you find the exchange rate?
{ "text": "How do you find the exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9986760020256042 }, { "label": "POSITIVE", "score": 0.001323980395682156 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
I haven't received my transfer funds yet, where are they?
{ "text": "I haven't received my transfer funds yet, where are they?" }
[ { "label": "NEGATIVE", "score": 0.9990559220314026 }, { "label": "POSITIVE", "score": 0.0009440489811822772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
If I lost my phone at the hotel, can I still use the app?
{ "text": "If I lost my phone at the hotel, can I still use the app?" }
[ { "label": "NEGATIVE", "score": 0.99955815076828 }, { "label": "POSITIVE", "score": 0.0004418171301949769 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
Changed details is essential, what steps do I take to do so?
{ "text": "Changed details is essential, what steps do I take to do so?" }
[ { "label": "NEGATIVE", "score": 0.8929728865623474 }, { "label": "POSITIVE", "score": 0.10702713578939438 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?
{ "text": "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?" }
[ { "label": "NEGATIVE", "score": 0.9969775676727295 }, { "label": "POSITIVE", "score": 0.0030224851798266172 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null