text
stringlengths 13
409
| inputs
dict | prediction
listlengths 2
2
| prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
---|---|---|---|---|---|---|---|---|---|---|---|---|
I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here? | {
"text": "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955684542655945
},
{
"label": "POSITIVE",
"score": 0.004431581124663353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I do not have the information to verify my identify. | {
"text": "I do not have the information to verify my identify."
} | [
{
"label": "NEGATIVE",
"score": 0.9997590184211731
},
{
"label": "POSITIVE",
"score": 0.00024093029787763953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
How do I change my card PIN? | {
"text": "How do I change my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990045428276062
},
{
"label": "POSITIVE",
"score": 0.000995486043393612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Where do your cards get delivered to? | {
"text": "Where do your cards get delivered to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986417889595032
},
{
"label": "POSITIVE",
"score": 0.0013582140672951937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I didn't get all the money I asked for | {
"text": "I didn't get all the money I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9995580315589905
},
{
"label": "POSITIVE",
"score": 0.00044200121192261577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I want to set up an auto top-up | {
"text": "I want to set up an auto top-up"
} | [
{
"label": "NEGATIVE",
"score": 0.9973281621932983
},
{
"label": "POSITIVE",
"score": 0.0026717830915004015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What is the Top up rate charge for using a card in the US? | {
"text": "What is the Top up rate charge for using a card in the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938628673553467
},
{
"label": "POSITIVE",
"score": 0.006137117277830839
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I requested money from the ATM and it didn't give me as much as I requested. | {
"text": "I requested money from the ATM and it didn't give me as much as I requested."
} | [
{
"label": "NEGATIVE",
"score": 0.9996334314346313
},
{
"label": "POSITIVE",
"score": 0.0003666031698230654
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What's the earliest time to receive my card? | {
"text": "What's the earliest time to receive my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9657216668128967
},
{
"label": "POSITIVE",
"score": 0.034278273582458496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How do I find out where my funds came from? | {
"text": "How do I find out where my funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994053840637207
},
{
"label": "POSITIVE",
"score": 0.0005946381133981049
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why is the purchase I made this morning still pending? | {
"text": "Why is the purchase I made this morning still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982784986495972
},
{
"label": "POSITIVE",
"score": 0.0017215703846886754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What do I do to activate? | {
"text": "What do I do to activate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9366425275802612
},
{
"label": "POSITIVE",
"score": 0.06335748732089996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
When will my top up be applied? | {
"text": "When will my top up be applied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954444169998169
},
{
"label": "POSITIVE",
"score": 0.004555589985102415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Can you please explain how to transfer money using the bank transfer process? | {
"text": "Can you please explain how to transfer money using the bank transfer process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977407455444336
},
{
"label": "POSITIVE",
"score": 0.0022592409513890743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Card payment has be declined. | {
"text": "Card payment has be declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9741432666778564
},
{
"label": "POSITIVE",
"score": 0.025856733322143555
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Help me verify my identify? | {
"text": "Help me verify my identify?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972686767578125
},
{
"label": "POSITIVE",
"score": 0.002731411252170801
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
How do I contact customer support about my declined transfer? | {
"text": "How do I contact customer support about my declined transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988850951194763
},
{
"label": "POSITIVE",
"score": 0.0011148730991408229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
While doing a transfer, it says declined. | {
"text": "While doing a transfer, it says declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9831845164299011
},
{
"label": "POSITIVE",
"score": 0.016815509647130966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I need several cards per day. And I need to be able to throw away all of the cards I make. | {
"text": "I need several cards per day. And I need to be able to throw away all of the cards I make."
} | [
{
"label": "NEGATIVE",
"score": 0.9862766265869141
},
{
"label": "POSITIVE",
"score": 0.013723410665988922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Is there a reason my new card hasn't arrived? | {
"text": "Is there a reason my new card hasn't arrived?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994188547134399
},
{
"label": "POSITIVE",
"score": 0.0005811614682897925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
how long does it take for a transfer to arrive | {
"text": "how long does it take for a transfer to arrive"
} | [
{
"label": "NEGATIVE",
"score": 0.9974538683891296
},
{
"label": "POSITIVE",
"score": 0.0025461670011281967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I've completely forgot the code to get into the app. | {
"text": "I've completely forgot the code to get into the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9995138645172119
},
{
"label": "POSITIVE",
"score": 0.0004861265479121357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
My card was eaten by the cash machine what do I do? | {
"text": "My card was eaten by the cash machine what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.999631404876709
},
{
"label": "POSITIVE",
"score": 0.0003685950650833547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
When will my transfer be in my account? | {
"text": "When will my transfer be in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987353682518005
},
{
"label": "POSITIVE",
"score": 0.001264692866243422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
The exchange rate was messed up from the ATM | {
"text": "The exchange rate was messed up from the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9995606541633606
},
{
"label": "POSITIVE",
"score": 0.0004392856208141893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How long will it take for my cash withdrawal to stop pending | {
"text": "How long will it take for my cash withdrawal to stop pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9982574582099915
},
{
"label": "POSITIVE",
"score": 0.0017425214173272252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
My cash deposit hasn't posted to my account. | {
"text": "My cash deposit hasn't posted to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9921459555625916
},
{
"label": "POSITIVE",
"score": 0.007854094728827477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I did a transfer. What is the extra fee? | {
"text": "I did a transfer. What is the extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944578409194946
},
{
"label": "POSITIVE",
"score": 0.0055421642027795315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it | {
"text": "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it"
} | [
{
"label": "NEGATIVE",
"score": 0.9988173842430115
},
{
"label": "POSITIVE",
"score": 0.0011825383407995105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok | {
"text": "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok"
} | [
{
"label": "NEGATIVE",
"score": 0.9995255470275879
},
{
"label": "POSITIVE",
"score": 0.0004744803300127387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I have a card payment that has been pending for some time and would like to know when it is going to go through. | {
"text": "I have a card payment that has been pending for some time and would like to know when it is going to go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9390996098518372
},
{
"label": "POSITIVE",
"score": 0.060900360345840454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Where do you get those exchange rates? | {
"text": "Where do you get those exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986019730567932
},
{
"label": "POSITIVE",
"score": 0.001398075488395989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
What can I do to track the card you sent me? | {
"text": "What can I do to track the card you sent me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991167187690735
},
{
"label": "POSITIVE",
"score": 0.0008832208113744855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I don't understand why I'm being charged for using my card. | {
"text": "I don't understand why I'm being charged for using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9993107318878174
},
{
"label": "POSITIVE",
"score": 0.0006892738165333867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Are there any top-up limits? | {
"text": "Are there any top-up limits?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960668683052063
},
{
"label": "POSITIVE",
"score": 0.00393318384885788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I need to find out why my pending payment hasn't gone through. | {
"text": "I need to find out why my pending payment hasn't gone through."
} | [
{
"label": "NEGATIVE",
"score": 0.9989975094795227
},
{
"label": "POSITIVE",
"score": 0.0010025540832430124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I think when I withdrew money when out of country the exchange rate was wrong. | {
"text": "I think when I withdrew money when out of country the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9989044666290283
},
{
"label": "POSITIVE",
"score": 0.001095569459721446
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
My refund has not shown up in my account. Where is it? | {
"text": "My refund has not shown up in my account. Where is it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994196891784668
},
{
"label": "POSITIVE",
"score": 0.0005803848616778851
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What is the best way to get my virtual card? | {
"text": "What is the best way to get my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999421238899231
},
{
"label": "POSITIVE",
"score": 0.000578826991841197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I would like to terminate my account. | {
"text": "I would like to terminate my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996976852416992
},
{
"label": "POSITIVE",
"score": 0.00030233024153858423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Where is the transfer that I did? | {
"text": "Where is the transfer that I did?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983343482017517
},
{
"label": "POSITIVE",
"score": 0.0016656580846756697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Can I receive payments in another currency? | {
"text": "Can I receive payments in another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.998960018157959
},
{
"label": "POSITIVE",
"score": 0.0010400310857221484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I need a quick transfer from China. How long would that take? | {
"text": "I need a quick transfer from China. How long would that take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992827773094177
},
{
"label": "POSITIVE",
"score": 0.0007172924815677106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Can you tell me what I need for identity validation? | {
"text": "Can you tell me what I need for identity validation?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983128309249878
},
{
"label": "POSITIVE",
"score": 0.0016871400875970721
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I did not get all the cash at ATM. | {
"text": "I did not get all the cash at ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9995390176773071
},
{
"label": "POSITIVE",
"score": 0.00046105418005026877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
what are the reasons I have to proof my identity to you? | {
"text": "what are the reasons I have to proof my identity to you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972068667411804
},
{
"label": "POSITIVE",
"score": 0.0027930866926908493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
i don't see the top-up verification code anywhere | {
"text": "i don't see the top-up verification code anywhere"
} | [
{
"label": "NEGATIVE",
"score": 0.9994920492172241
},
{
"label": "POSITIVE",
"score": 0.0005079134716652334
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How can I convert currencies? | {
"text": "How can I convert currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988452196121216
},
{
"label": "POSITIVE",
"score": 0.0011548129841685295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I don't know what pending transaction means. | {
"text": "I don't know what pending transaction means."
} | [
{
"label": "NEGATIVE",
"score": 0.9992997646331787
},
{
"label": "POSITIVE",
"score": 0.0007001766934990883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How do I deactivate my account? | {
"text": "How do I deactivate my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995306730270386
},
{
"label": "POSITIVE",
"score": 0.0004693324735853821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Is there a longer processing time for international bank transfers? | {
"text": "Is there a longer processing time for international bank transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993953704833984
},
{
"label": "POSITIVE",
"score": 0.0006045779446139932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
how does my statement get updated so i know when a refund will reflect on my balance | {
"text": "how does my statement get updated so i know when a refund will reflect on my balance"
} | [
{
"label": "NEGATIVE",
"score": 0.9991625547409058
},
{
"label": "POSITIVE",
"score": 0.000837409810628742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
why verify the top up? it doesnt make sense | {
"text": "why verify the top up? it doesnt make sense"
} | [
{
"label": "NEGATIVE",
"score": 0.9994865655899048
},
{
"label": "POSITIVE",
"score": 0.0005133948870934546
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I've got to have one of those virtual cards. | {
"text": "I've got to have one of those virtual cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9956105351448059
},
{
"label": "POSITIVE",
"score": 0.004389434587210417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there. | {
"text": "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there."
} | [
{
"label": "NEGATIVE",
"score": 0.9252825379371643
},
{
"label": "POSITIVE",
"score": 0.0747174471616745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why has my new card still not come? | {
"text": "Why has my new card still not come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991114735603333
},
{
"label": "POSITIVE",
"score": 0.0008884742856025696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Can you tell me how to get my card on the app? | {
"text": "Can you tell me how to get my card on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989113807678223
},
{
"label": "POSITIVE",
"score": 0.0010885766241699457
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up? | {
"text": "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993181228637695
},
{
"label": "POSITIVE",
"score": 0.0006818400579504669
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can I use a Visa or Mastercard? | {
"text": "Can I use a Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969545602798462
},
{
"label": "POSITIVE",
"score": 0.003045400371775031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up. | {
"text": "I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up."
} | [
{
"label": "NEGATIVE",
"score": 0.9988555908203125
},
{
"label": "POSITIVE",
"score": 0.0011444566771388054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here? | {
"text": "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?"
} | [
{
"label": "NEGATIVE",
"score": 0.99616539478302
},
{
"label": "POSITIVE",
"score": 0.0038345938082784414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Do you accept US credit cards? | {
"text": "Do you accept US credit cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9508317112922668
},
{
"label": "POSITIVE",
"score": 0.04916829243302345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Is there a list of where I can use my card? | {
"text": "Is there a list of where I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990760087966919
},
{
"label": "POSITIVE",
"score": 0.0009239478968083858
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I think my top up may have been reverted, what do I do? | {
"text": "I think my top up may have been reverted, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984729886054993
},
{
"label": "POSITIVE",
"score": 0.0015270037110894918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Why is there a fee on a card payment? | {
"text": "Why is there a fee on a card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982473850250244
},
{
"label": "POSITIVE",
"score": 0.001752676093019545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why is my payment in pending status? | {
"text": "Why is my payment in pending status?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983571171760559
},
{
"label": "POSITIVE",
"score": 0.001642828225158155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through? | {
"text": "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925739765167236
},
{
"label": "POSITIVE",
"score": 0.007426045835018158
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Why can't my transfer complete? | {
"text": "Why can't my transfer complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992868304252625
},
{
"label": "POSITIVE",
"score": 0.0007132175960578024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
My card payment failed. | {
"text": "My card payment failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9997550845146179
},
{
"label": "POSITIVE",
"score": 0.0002448716841172427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I don't think I made this transaction on my statement | {
"text": "I don't think I made this transaction on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9969423413276672
},
{
"label": "POSITIVE",
"score": 0.003057685913518071
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
how do I get my card to show in the app? | {
"text": "how do I get my card to show in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.999087929725647
},
{
"label": "POSITIVE",
"score": 0.0009120351751334965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What stipulations do disposable cards entail? | {
"text": "What stipulations do disposable cards entail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983256459236145
},
{
"label": "POSITIVE",
"score": 0.0016743306769058108
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What countries do you operate in? | {
"text": "What countries do you operate in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9437977075576782
},
{
"label": "POSITIVE",
"score": 0.05620231479406357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Can you tell me what countries you offer support for? | {
"text": "Can you tell me what countries you offer support for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9794672131538391
},
{
"label": "POSITIVE",
"score": 0.020532770082354546
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up? | {
"text": "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?"
} | [
{
"label": "NEGATIVE",
"score": 0.7692220211029053
},
{
"label": "POSITIVE",
"score": 0.23077791929244995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I am adding money, what currencies do you accept to do this? | {
"text": "I am adding money, what currencies do you accept to do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9833050966262817
},
{
"label": "POSITIVE",
"score": 0.016694922000169754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What's the wait time for European transfers? | {
"text": "What's the wait time for European transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979298114776611
},
{
"label": "POSITIVE",
"score": 0.002070140792056918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
How do I order a new card when my old one is ready to expire? | {
"text": "How do I order a new card when my old one is ready to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990490078926086
},
{
"label": "POSITIVE",
"score": 0.0009509233641438186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How do I get unblocked? | {
"text": "How do I get unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938583970069885
},
{
"label": "POSITIVE",
"score": 0.006141562946140766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How many active transactions can I make with a disposable card? | {
"text": "How many active transactions can I make with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983299374580383
},
{
"label": "POSITIVE",
"score": 0.0016701269196346402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed? | {
"text": "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985507130622864
},
{
"label": "POSITIVE",
"score": 0.0014493106864392757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What are the fees for using a European bank card? | {
"text": "What are the fees for using a European bank card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978419542312622
},
{
"label": "POSITIVE",
"score": 0.0021579794120043516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
WHAT IS THE SOLUTION OF THIS PROBLEM | {
"text": "WHAT IS THE SOLUTION OF THIS PROBLEM"
} | [
{
"label": "NEGATIVE",
"score": 0.9935477375984192
},
{
"label": "POSITIVE",
"score": 0.006452304311096668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I am not happy with your service and request that my account be terminated! | {
"text": "I am not happy with your service and request that my account be terminated!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997057318687439
},
{
"label": "POSITIVE",
"score": 0.0002942027640528977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Where can I go to get my PIN unblocked? | {
"text": "Where can I go to get my PIN unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993447661399841
},
{
"label": "POSITIVE",
"score": 0.000655244046356529
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What is the procedure of unblocking my PIN? | {
"text": "What is the procedure of unblocking my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.99793940782547
},
{
"label": "POSITIVE",
"score": 0.0020605961326509714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What would cause a transfer failure? | {
"text": "What would cause a transfer failure?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997308850288391
},
{
"label": "POSITIVE",
"score": 0.00026909916778095067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
why has a cash withdrawal charged me? | {
"text": "why has a cash withdrawal charged me?"
} | [
{
"label": "NEGATIVE",
"score": 0.999071478843689
},
{
"label": "POSITIVE",
"score": 0.000928523309994489
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What is the system for determining the exchange rate? | {
"text": "What is the system for determining the exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979336261749268
},
{
"label": "POSITIVE",
"score": 0.0020663796458393335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Top-up is not working | {
"text": "Top-up is not working"
} | [
{
"label": "NEGATIVE",
"score": 0.9997759461402893
},
{
"label": "POSITIVE",
"score": 0.00022409802477341145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
My phone was left at a hotel and I can't access the app. | {
"text": "My phone was left at a hotel and I can't access the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9997178912162781
},
{
"label": "POSITIVE",
"score": 0.00028210104210302234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Can I get a card that works in other countries like Africa and Indonesia? | {
"text": "Can I get a card that works in other countries like Africa and Indonesia?"
} | [
{
"label": "NEGATIVE",
"score": 0.9934284090995789
},
{
"label": "POSITIVE",
"score": 0.006571601144969463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Are you going to charge me to top up my card? | {
"text": "Are you going to charge me to top up my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.5216359496116638
},
{
"label": "POSITIVE",
"score": 0.4783640503883362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
How and where can I find the identity checks? | {
"text": "How and where can I find the identity checks?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994131326675415
},
{
"label": "POSITIVE",
"score": 0.0005868221633136272
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made. | {
"text": "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made."
} | [
{
"label": "NEGATIVE",
"score": 0.9953384399414062
},
{
"label": "POSITIVE",
"score": 0.004661572631448507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
how do I know where I can get money withdrawn? | {
"text": "how do I know where I can get money withdrawn?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996886253356934
},
{
"label": "POSITIVE",
"score": 0.00031140277860686183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Can you tell me why a cheque deposit isn't showing in my balance? | {
"text": "Can you tell me why a cheque deposit isn't showing in my balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995120763778687
},
{
"label": "POSITIVE",
"score": 0.0004879157058894634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How will I know when I get my refund? | {
"text": "How will I know when I get my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993900060653687
},
{
"label": "POSITIVE",
"score": 0.000610035378485918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can you please explain how bank transfers work? | {
"text": "Can you please explain how bank transfers work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975372552871704
},
{
"label": "POSITIVE",
"score": 0.0024626990780234337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Are there restrictions on new cards in China? | {
"text": "Are there restrictions on new cards in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961302280426025
},
{
"label": "POSITIVE",
"score": 0.0038697216659784317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |