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3/22/2016
Holiday Inn London Kensington
sauna wooden bench broken ladies very nice breakfast
3/22/2016
Holiday Inn London Kensington
No Negative the service was fabulous staff attentive and polite would defiantly stay there again
3/22/2016
Holiday Inn London Kensington
The room was very small No bottled water provided The staff were very friendly and helpful
3/22/2016
Holiday Inn London Kensington
No Negative Location and value
3/22/2016
Holiday Inn London Kensington
The room is very small No Positive
3/22/2016
Holiday Inn London Kensington
No Negative Staff were lovely and the hotel is in a nice area close to the museums I would definitely go back there
3/20/2016
Holiday Inn London Kensington
Size of twin room but was great value for money Staff were super friendly the hotel was always clean
3/20/2016
Holiday Inn London Kensington
Small room Lovely staff
3/20/2016
Holiday Inn London Kensington
Nothing except small room but in view of the cost for London it is OK Well managed large hotel with facilities in good location
3/18/2016
Holiday Inn London Kensington
No Negative The room was clean
3/18/2016
Holiday Inn London Kensington
You have to PAY for using Wi Fi in rooms like back in 2005 No Positive
3/17/2016
Holiday Inn London Kensington
The room looks bigger at the photos too small bed no fridge in the room Very nice location very clean extremely polite personel
3/17/2016
Holiday Inn London Kensington
You had to pay to use gym pool ect The up grade
3/17/2016
Holiday Inn London Kensington
Very small rooms Everything costs extra WiFi is GBP 10 or day and pool is 8 pounds extra Splendid lobby
3/16/2016
Holiday Inn London Kensington
Didn t like having to pay extra for breakfast and to use the spa these should be included in the pricingNo Positive
3/15/2016
Holiday Inn London Kensington
having too pay too use swimming pool and gym good food very nice staff
3/15/2016
Holiday Inn London Kensington
The room was dull and tired The bathroom wasn t clean at all It was also really cold and the air cond took a long time to come on The location
3/15/2016
Holiday Inn London Kensington
Some problems getting staff to understand English Excellent room Friendly and helpful staff
3/15/2016
Holiday Inn London Kensington
No Negative Last visit 50 years ago so pleasantly surprised by the up to date facilties
3/15/2016
Holiday Inn London Kensington
Not enough toasters Two toaster between everybody And no white bread No Positive
3/15/2016
Holiday Inn London Kensington
It would be nice to have the leisure facilities included in the price Bed was so comfy
3/15/2016
Holiday Inn London Kensington
Tea coffee at breakfast usually cold Staff were very friendly
3/14/2016
Holiday Inn London Kensington
small room short bed only UK US Tv channels no free EU world channels very expensive WIFI good location public transport
3/14/2016
Holiday Inn London Kensington
yes i did not like bathroom right next to bed liked friendly staff who were always there to help
3/13/2016
Holiday Inn London Kensington
No Negative The provided water tea coffee
3/13/2016
Holiday Inn London Kensington
There was no fridge also the rooms a bit smallNo Positive
3/12/2016
Holiday Inn London Kensington
Expensive WiFi otherwise nothing to complain about All good
3/12/2016
Holiday Inn London Kensington
Small rooms Location
3/12/2016
Holiday Inn London Kensington
No free WiFi The room was confortable and warm
3/12/2016
Holiday Inn London Kensington
Small jacuzzi and the swimming pool water wasn t warm The room
3/12/2016
Holiday Inn London Kensington
Breakfast badly organised Location Reception
3/10/2016
Holiday Inn London Kensington
Work in progress very high noise level on Saturday mid afternoon very poor response from manager on duty work simply continuedNo Positive
3/10/2016
Holiday Inn London Kensington
Room very small for a double Bed very comfortable
3/10/2016
Holiday Inn London Kensington
No Negative Efficient professional service Special thanks to the manager at reception Ms Venelisa
3/9/2016
Holiday Inn London Kensington
Had a few issues such as TV not working but all were fixed quickly for us Friendly staff very clean and great location
3/8/2016
Holiday Inn London Kensington
The bathroom was to small The pool
3/8/2016
Holiday Inn London Kensington
Bit disappointed with our room this time having previously had a much nicer larger room No Positive
3/8/2016
Holiday Inn London Kensington
NO DRAFT BEER ALL BOTTLE BEER AND FAR TO DEARNo Positive
3/8/2016
Holiday Inn London Kensington
the room was very small and the swimming pool seemed to have swimming lessons on for children CONSTANTLYNo Positive
3/8/2016
Holiday Inn London Kensington
Room too small and quite nosy Location
3/8/2016
Holiday Inn London Kensington
The room was just a bit cold I loved the breakfast it was so excellently prepared Very up to par Amazing hotel and I would love to come again
3/8/2016
Holiday Inn London Kensington
Room to smallNo Positive
3/7/2016
Holiday Inn London Kensington
No Negative Excellent hotel and staff
3/6/2016
Holiday Inn London Kensington
Size of bedroom and uncomfortable bedNo Positive
3/6/2016
Holiday Inn London Kensington
had to on a number of timesfind and ask waiter for tea or coffee breakfast cleaness staff location
3/6/2016
Holiday Inn London Kensington
No Negative Room service was brilliant and value for money
3/6/2016
Holiday Inn London Kensington
Very slow to check in Woken up at 4am by people playing music in an ajoining room complained to front desk but the noise continued Location
3/6/2016
Holiday Inn London Kensington
Rooms very small and internet even though It cost me 9 for less than 24 hrs was awful The communal areas of the hotel were lovely
3/5/2016
Holiday Inn London Kensington
Bed was very very uncomfortable Staff were incredibly friendly and helpful
3/5/2016
Holiday Inn London Kensington
Small room small bathroom tv system failed repeatedly Small room small bathroom tv system failed repeatedly
3/4/2016
Holiday Inn London Kensington
Wifi Location
3/3/2016
Holiday Inn London Kensington
Would have been nice if there was a fridge Great location
3/3/2016
Holiday Inn London Kensington
lumpy bed location and friendliness of staff
3/3/2016
Holiday Inn London Kensington
Breakfast hot first morning cold second morning and waited ages for coffee but ended up leaving without No Positive
3/3/2016
Holiday Inn London Kensington
The rooms 1st shown were far too small it was like single been shown as adoubleNo Positive
3/2/2016
Holiday Inn London Kensington
No Negative Beautiful hotel great staff comfy bed
3/1/2016
Holiday Inn London Kensington
Condescending staff Having to ask for TV controller twice Having to pay extra for spa when booked superior room Grubby bath room Bed was comfotable
3/1/2016
Holiday Inn London Kensington
Price too high for the breakfast of a kid of 7 years old Location concierge very kind
3/1/2016
Holiday Inn London Kensington
Would have liked to have had more sheets on the bed no fitted sheet or mattress pad as a barrier Excellent staff
3/1/2016
Holiday Inn London Kensington
Room size The room was very small and there was no bath and no toilet brush but we had a good stay location was great for what we needed
3/1/2016
Holiday Inn London Kensington
There could ve been soap shampoo and conditioner in the bathroom No Positive
3/1/2016
Holiday Inn London Kensington
Room was very small Near underground convenient for central London
3/1/2016
Holiday Inn London Kensington
Smell of cigarette in hallway A Helpful staff with friendly smiles
3/1/2016
Holiday Inn London Kensington
No Negative Very nice staff And excellent location and close to the subway
3/1/2016
Holiday Inn London Kensington
Having to pay extra for Spa and Wifi Staff very average Location
3/1/2016
Holiday Inn London Kensington
Our room was a bit small and the bathroom a bit of a squeeze also The beds were comfortable No Positive
2/29/2016
Holiday Inn London Kensington
food from kitchen very slow in bar area when only a couple of people there very comfortable and clean
2/29/2016
Holiday Inn London Kensington
Cost of a standard breakfast The charge to use the gym and pool facilities Service Charges on drinks that were already very very expensive No Positive
2/29/2016
Holiday Inn London Kensington
No internet in my room complained 6 times and gave up after that terrible customer service No Positive
2/29/2016
Holiday Inn London Kensington
rooms are small Location
2/28/2016
Holiday Inn London Kensington
Mattress springs a bit warn out Clean and Tidy Very friendly staff Great breakfast
2/28/2016
Holiday Inn London Kensington
N a Everything Dont think there was one thing wrong tbh
2/28/2016
Holiday Inn London Kensington
Pillows not very comfy but great hotel in generalNo Positive
2/25/2016
Holiday Inn London Kensington
No room between bed and sliding bathroom door which was a problem for someone with a sore knee Staff were very welcoming and friendly
2/25/2016
Holiday Inn London Kensington
You still have to purchase Wifi Device Got a Free Upgrade
2/24/2016
Holiday Inn London Kensington
Bed was to small for our liking Where the toilet was positioned was very narrow The bed was comfy and good pillows shower was really nice
2/24/2016
Holiday Inn London Kensington
Bed could have been more comfortable but realise this is very individual Location design of interior
2/23/2016
Holiday Inn London Kensington
Our room was tiny the bed was tiny and the woodwork into the bathroom was all scratched The communal areas
2/23/2016
Holiday Inn London Kensington
Very poky room Good location friendly staff
2/23/2016
Holiday Inn London Kensington
No Negative Great service and facilities Wonderful food in the restaurant Good position near tube and museums
2/23/2016
Holiday Inn London Kensington
Rooms tiny need decorating the extra charge for leisure facilities is pretty poor Foyet and entrance are nice leisure facilities looked ok
2/21/2016
Holiday Inn London Kensington
Please leave More milk in rooms no point in leaving only 4 milks when you have coffees and teasNo Positive
2/21/2016
Holiday Inn London Kensington
Room was a bit on the small side but adequate Location great A nice place to come back to after a day out
2/21/2016
Holiday Inn London Kensington
ROOM COULD HAVE BEEN BIGGER LOCATION
2/21/2016
Holiday Inn London Kensington
Swimming pool changing room was very cold Which was very poor concider in it s winter time No Positive
2/21/2016
Holiday Inn London Kensington
Size of the room we had upgraded and it was smaller than a premier inn room which are a lot cheaper Quite central to London
2/20/2016
Holiday Inn London Kensington
First floor bedroom over reception area Noise from cases being dragged on floor underneath late into the night Excellent Breakfast
2/20/2016
Holiday Inn London Kensington
Water Shower pressure was quite weak took ages to fill the bath The bed was very comfy coffee in the bar was very good
2/19/2016
Holiday Inn London Kensington
No Negative Great hotel and facilities Very conveniently placed for Kensington High Street tube station Very friendly staff
2/18/2016
Holiday Inn London Kensington
I am disabled and toilet access in our room wasn t wide enough had to go down to the public one bathroom was very small bed comfy
2/18/2016
Holiday Inn London Kensington
No Negative lovely location perfect for us as we know the area to get around
2/17/2016
Holiday Inn London Kensington
You could do with another toaster at breakfasts I was waiting a while to use it Breakfast was lovely room was nice and clean and staff was very nice
2/17/2016
Holiday Inn London Kensington
No Negative Got treated very well everyone was extremely friendly
2/17/2016
Holiday Inn London Kensington
No Negative The rooms were clean the staff were friendly and helpful the bed was comfy and the breakfast was beautiful
2/16/2016
Holiday Inn London Kensington
the mini fridge could have been placed in the wardbrode the bed was perfect
2/16/2016
Holiday Inn London Kensington
Did not like the 2 beds put together in room 8007 The bed was comfy
2/16/2016
Holiday Inn London Kensington
Nothing It was all nice
2/16/2016
Holiday Inn London Kensington
They put two single beds together The food
2/16/2016
Holiday Inn London Kensington
We were upgraded to a superior suite but was disappointed to see that they had no bath The beds were comfy and the hotel room was very clean
2/16/2016
Holiday Inn London Kensington
The room The location is good although they messed up our stay quite a bit