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75 75 Integrated Annual Report 2023 POWERING GROWTH CATALYSING GREEN Our annual report cover celebrates TNB’s remarkable 75-year journey, depicted through intricate line drawings narrating two compelling storylines encapsulating evolution and growth. In the upper segment, the illustration eloquently traces Malaysia’s societal advancement, symbolising the transition from quaint rural landscapes to bustling urban metropolises. This narrative mirrors TNB’s trajectory, evolving from a traditional power provider to a pioneer championing sustainable energy solutions. It reflects the unwavering commitment to the Energy Transition Plan, with the ultimate aim of achieving Net Zero by 2050. As we celebrate our 75th anniversary, the cover serves as a testament to our enduring mission: Powering Growth, Catalysing Green. It showcases TNB’s leadership in fostering sustainable growth, spearheading the transition towards a greener future. The bottom illustration delves into the individual’s social and economic journey, underscoring TNB’s dedication to societal progress and inclusivity. Together, these visuals encapsulate TNB’s profound impact on shaping Malaysia’s trajectory and our collective aspirations for a Better, Brighter Future. From inception, marked by the nation’s electrification, to present-day leadership in green energy solutions, TNB remains steadfast in the commitment to driving sustainable progress. As we embark on the next phase of our journey, we stand poised to continue leading the charge towards a more resilient and sustainable energy landscape. As TNB marks its 75th anniversary on 1st September 2024, it signifies a significant milestone in the shared history, intricately woven into the fabric of Malaysia’s growth and progress. POWERING GROWTHCATALYSING GREEN INSIDE THIS REPORT WE ARE TNB We are TNB 06 Our Investment Case 11 • Financial Highlights • Key Highlights • Group Quarterly Financial Performance • Six-Year Group Financial Summary • Six-Year Group Growth Summary • Simplified Group Statement of
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aspirations for a Better, Brighter Future. From inception, marked by the nation’s electrification, to present-day leadership in green energy solutions, TNB remains steadfast in the commitment to driving sustainable progress. As we embark on the next phase of our journey, we stand poised to continue leading the charge towards a more resilient and sustainable energy landscape. As TNB marks its 75th anniversary on 1st September 2024, it signifies a significant milestone in the shared history, intricately woven into the fabric of Malaysia’s growth and progress. POWERING GROWTHCATALYSING GREEN INSIDE THIS REPORT WE ARE TNB We are TNB 06 Our Investment Case 11 • Financial Highlights • Key Highlights • Group Quarterly Financial Performance • Six-Year Group Financial Summary • Six-Year Group Growth Summary • Simplified Group Statement of FinancialPosition • Statement of Value Added • Distribution of Value Added 01 • Core Revenue • Our Credit Ratings • Shareholding Information • Generation Fuel Mix • Our Scorecard Performance Review from the Six Capitals Perspective 20 Corporate Structure 22 Our International Footprint 24 Scope and Basis 56 Sustainability Governance 58 Materiality Assessment 60 Sustainability Disclosures on Material Matters 65 MM1 Responsible Business and Financial Performance MM2 Energy Transition and Innovation MM3 Climate Change and Emissions MM4 Reliable Energy and Fair Tariff MM5 Safety, Health and Well-being MM6 Environmental Management MM7 Customer Experience and Satisfaction MM8 Community Development and Human Rights MM9 Sustainable and Responsible Supply Chain MM10 Cybersecurity Management MM11 Employment Culture Our Response to Climate Change 107 Performance Table 113 Statement of Assurance for FY2023 Sustainability Statement 116 Bursa Malaysia Common Sustainability Matters and Indicators 117 SUSTAINABILITY STATEMENT 03 CREATING VALUE THROUGH STRONG GOVERNANCE Our Board at a Glance 119 BoardofDirectors’Profile 120 Senior Management at a Glance 134 Senior Management Profile 136 Organisational
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Corporate Structure 22 Our International Footprint 24 Scope and Basis 56 Sustainability Governance 58 Materiality Assessment 60 Sustainability Disclosures on Material Matters 65 MM1 Responsible Business and Financial Performance MM2 Energy Transition and Innovation MM3 Climate Change and Emissions MM4 Reliable Energy and Fair Tariff MM5 Safety, Health and Well-being MM6 Environmental Management MM7 Customer Experience and Satisfaction MM8 Community Development and Human Rights MM9 Sustainable and Responsible Supply Chain MM10 Cybersecurity Management MM11 Employment Culture Our Response to Climate Change 107 Performance Table 113 Statement of Assurance for FY2023 Sustainability Statement 116 Bursa Malaysia Common Sustainability Matters and Indicators 117 SUSTAINABILITY STATEMENT 03 CREATING VALUE THROUGH STRONG GOVERNANCE Our Board at a Glance 119 BoardofDirectors’Profile 120 Senior Management at a Glance 134 Senior Management Profile 136 Organisational Structure143 Chairman’s Introduction to Corporate Governance 144 Board Leadership & Effectiveness 147 Effective Audit and Risk Management 165 IntegrityinCorporateReportingand MeaningfulRelationshipwithStakeholders176 Statement on Risk Management and Internal Control 183 Additional Compliance Information 192 04 Corporate Information 370 Statistics of Shareholdings 371 Net Book Value of Land and Buildings 374 Notice of the 34th Annual General Meeting 375 StatementAccompanyingNoticeofthe 34thAnnualGeneralMeeting380 Proxy Form ADDITIONAL INFORMATION 06 Directors’ Report 196 Consolidated Statement of Financial Position 202 Consolidated Statement of Profit or Loss 204 Consolidated Statement of Comprehensive Income 205 Consolidated Statement of Changes in Equity 206 Consolidated Statement of Cash Flows 209 Notes to the Financial Statements 213 Statement by Directors 363 Statutory Declaration 363 Independent Auditors’ Report 364 FINANCIAL STATEMENTS 05 Chairman’s Letter to Shareholders 28 CEO’s Strategic & Operational Review 32 Achieving Our Strategic Ambitions 38 •
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Board Leadership & Effectiveness 147 Effective Audit and Risk Management 165 IntegrityinCorporateReportingand MeaningfulRelationshipwithStakeholders176 Statement on Risk Management and Internal Control 183 Additional Compliance Information 192 04 Corporate Information 370 Statistics of Shareholdings 371 Net Book Value of Land and Buildings 374 Notice of the 34th Annual General Meeting 375 StatementAccompanyingNoticeofthe 34thAnnualGeneralMeeting380 Proxy Form ADDITIONAL INFORMATION 06 Directors’ Report 196 Consolidated Statement of Financial Position 202 Consolidated Statement of Profit or Loss 204 Consolidated Statement of Comprehensive Income 205 Consolidated Statement of Changes in Equity 206 Consolidated Statement of Cash Flows 209 Notes to the Financial Statements 213 Statement by Directors 363 Statutory Declaration 363 Independent Auditors’ Report 364 FINANCIAL STATEMENTS 05 Chairman’s Letter to Shareholders 28 CEO’s Strategic & Operational Review 32 Achieving Our Strategic Ambitions 38 • DeliverClean Generation • Develop Energy Transition Network • Dynamic Energy Solutions • Drive Regulatory Evolution The Market Landscape 50 Our Value Creation Model 52 FROM OUR LEADERSHIP 02 NAVIGATION ICONS This icon tells you where you can find related information in this Report. This icon tells you where you can find more information online. ScanthisQRcodetoviewitonlineorvisit www.tnb.com.my TENAGA NASIONAL BERHAD Integrated Annual Report 2023 2 BASIS OF THIS REPORT This Integrated Annual Report is designed to offer stakeholders a detailed and balanced overview of Tenaga Nasional Berhad’s (TNB) financial and sustainability achievements over the financial year ending 31 December 2023. Our goal is to present our stakeholders, with an accurate view of how we generate value, manage capital decisions, face challenges, and evolve, alongside our future expectations and vision. OUR CAPITALS Manufactured Capital Physical assets and infrastructure that are used in the course of our business operations, such as our power plants,
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52 FROM OUR LEADERSHIP 02 NAVIGATION ICONS This icon tells you where you can find related information in this Report. This icon tells you where you can find more information online. ScanthisQRcodetoviewitonlineorvisit www.tnb.com.my TENAGA NASIONAL BERHAD Integrated Annual Report 2023 2 BASIS OF THIS REPORT This Integrated Annual Report is designed to offer stakeholders a detailed and balanced overview of Tenaga Nasional Berhad’s (TNB) financial and sustainability achievements over the financial year ending 31 December 2023. Our goal is to present our stakeholders, with an accurate view of how we generate value, manage capital decisions, face challenges, and evolve, alongside our future expectations and vision. OUR CAPITALS Manufactured Capital Physical assets and infrastructure that are used in the course of our business operations, such as our power plants, transmissionand distribution networks, office premises and vehicles. Financial Capital Funds that are available to TNB to implement our value creation activities, comprising our shareholders’ equity, borrowings and operational income. Intellectual Capital Intellectual property generated from research and development activities, investments into new technologies and innovation. Human Capital Our people and talents who are responsible for running all aspects of our operations, from our ground staff at our generation plants to our administrative officers and senior leaders. Social and Relationship Capital The relationships of trust we have with our stakeholders and the social approbation created through the reliable and responsible performance of our roles. Natural Capital Renewable and non-renewable natural resources used by TNB to generate electricity, such as coal, wind, natural gas, liquefied natural gas, water and sunlight. MATERIALITY The information presented in this document is considered material to TNB in relation to our material matters. These matters are identified as issues that can affect our Environmental, Social and Governance (ESG) performance
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from research and development activities, investments into new technologies and innovation. Human Capital Our people and talents who are responsible for running all aspects of our operations, from our ground staff at our generation plants to our administrative officers and senior leaders. Social and Relationship Capital The relationships of trust we have with our stakeholders and the social approbation created through the reliable and responsible performance of our roles. Natural Capital Renewable and non-renewable natural resources used by TNB to generate electricity, such as coal, wind, natural gas, liquefied natural gas, water and sunlight. MATERIALITY The information presented in this document is considered material to TNB in relation to our material matters. These matters are identified as issues that can affect our Environmental, Social and Governance (ESG) performance significantlyand aid in stakeholders’ evaluation of our operations. Our key issues stem from a comprehensive materiality assessment that includes input from both internal and external stakeholders. REPORTING FRAMEWORK The preparation of this Integrated Annual Report was guided by the International Integrated Reporting Council’s <IR> Framework. In addition, this Report complies with and is guided by the following: • the Companies Act 2016; • the Main Market Listing Requirements of Bursa Malaysia Securities Berhad (MMLR); • the Malaysian Code on Corporate Governance 2021 (MCCG); • the Corporate Governance Guide (4th Edition) issued by Bursa Malaysia; • the Malaysian Financial Reporting Standards (MFRS); and • the International Financial Reporting Standards (IFRS). For more information about our materiality assessment, please turn to page 60 of this Report. Aligned with our strategic goals, we are committed to using capitals and resources effectively in our value creation efforts to benefit our intended stakeholders. We carefully balance our limited resources, weighing the options for their optimal use or preservation. Below, we outline how we
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Integrated Reporting Council’s <IR> Framework. In addition, this Report complies with and is guided by the following: • the Companies Act 2016; • the Main Market Listing Requirements of Bursa Malaysia Securities Berhad (MMLR); • the Malaysian Code on Corporate Governance 2021 (MCCG); • the Corporate Governance Guide (4th Edition) issued by Bursa Malaysia; • the Malaysian Financial Reporting Standards (MFRS); and • the International Financial Reporting Standards (IFRS). For more information about our materiality assessment, please turn to page 60 of this Report. Aligned with our strategic goals, we are committed to using capitals and resources effectively in our value creation efforts to benefit our intended stakeholders. We carefully balance our limited resources, weighing the options for their optimal use or preservation. Below, we outline how we deployour capitals: WE ARE TNB Sec 1 3 SCOPE AND BOUNDARY The scope of this Report applies to TNB and all its subsidiaries (the Group). It covers all material factors that reflect the Company’s overall performance and business viability, including quantitative and qualitative data, reported as at 31 December 2023, unless stated otherwise. FORWARD-LOOKING STATEMENTS Our Integrated Annual Report includes forward-looking statements regarding the future performance of TNB. These projections are based on current assumptions and conditions at the time this Report is published. However, it is important to note that actual outcomes may significantly vary from these predictions due to uncertainties and changes in the operating environment. TARGETED READERS This Report is primarily directed towards our shareholders and investors, emphasising information that is most relevant to them. However, other stakeholders will also find the Report beneficial as it offers a comprehensive overview of our sustainable business practices and the processes through which we create value. MANAGEMENT DISCUSSION & ANALYSIS Although we have not included a Management Discussion & Analysis (MD&A) in
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reported as at 31 December 2023, unless stated otherwise. FORWARD-LOOKING STATEMENTS Our Integrated Annual Report includes forward-looking statements regarding the future performance of TNB. These projections are based on current assumptions and conditions at the time this Report is published. However, it is important to note that actual outcomes may significantly vary from these predictions due to uncertainties and changes in the operating environment. TARGETED READERS This Report is primarily directed towards our shareholders and investors, emphasising information that is most relevant to them. However, other stakeholders will also find the Report beneficial as it offers a comprehensive overview of our sustainable business practices and the processes through which we create value. MANAGEMENT DISCUSSION & ANALYSIS Although we have not included a Management Discussion & Analysis (MD&A) in thisreport, key components of the MD&A can be found in the following: SUPPLEMENTARY REPORT Disclosure Our Sustainability Statement details the manner in which TNB creates values for our stakeholders, focusing on our ESG imperatives. REPORTING FRAMEWORKS BASIS OF THIS REPORT VERIFICATION AND APPROVAL Our Board acknowledges its responsibility for ensuring the integrity of this Integrated Annual Report, which in its opinion addresses issues that are material to the Group’s ability to create value and fairly presents the performance of TNB. FEEDBACK Our Integrated Annual Report is a work in progress and any feedback or suggestions for improvements in relation to this Report are welcome. Please direct all comments to us via email at cosec@tnb.com.my. OVERVIEW OF OUR BUSINESS & OPERATIONS Refer to pages 6-7, 24-25 for more information. OUR STRATEGY Refer to pages 38-49 for more information. DISCUSSION OF OUR FINANCIAL RESUL TS AND FINANCIAL POSITION Refer to pages 29 and 32 for more information. REVIEW OF OPERATING ACTIVITIES Refer to pages 32-37 for more information. ANTICIPATED OR KNOWN RISKS Refer to pages 183-191 for more
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for ensuring the integrity of this Integrated Annual Report, which in its opinion addresses issues that are material to the Group’s ability to create value and fairly presents the performance of TNB. FEEDBACK Our Integrated Annual Report is a work in progress and any feedback or suggestions for improvements in relation to this Report are welcome. Please direct all comments to us via email at cosec@tnb.com.my. OVERVIEW OF OUR BUSINESS & OPERATIONS Refer to pages 6-7, 24-25 for more information. OUR STRATEGY Refer to pages 38-49 for more information. DISCUSSION OF OUR FINANCIAL RESUL TS AND FINANCIAL POSITION Refer to pages 29 and 32 for more information. REVIEW OF OPERATING ACTIVITIES Refer to pages 32-37 for more information. ANTICIPATED OR KNOWN RISKS Refer to pages 183-191 for more information.OUR PROSPECTS Refer to pages 31 and 37 for more information. Bursa Malaysia’s MMLR Bursa Malaysia’s Sustainability Reporting Guide 3rd Edition Global Reporting Initiative (GRI) Universal Standards 2021 GRI Electric Utilities Sector Disclosures Task Force on Climate-related Financial Disclosures (TCFD) framework United Nations Sustainable Development Goals (UN SDGs) Section in this Statement Key Enhancements • Introduces the Energy Transition (ET) Plan and their integration with other key sustainability principles and corporate strategies. • Highlights TNB’s current collaborations and partnerships in pursuing ET. Sustainability at TNB • Introduces the Sustainability and Energy Transition Council in TNB's sustainability governance. • Highlights TNB’s digital solutions to enhance customer experience and satisfaction. Responsible Governance and Strengthening Business Resilience • Enhances TNB’s disclosure on climate risks & opportunities in line with TCFD recommendations. • Provides details of the ET strategic plans and initiatives across the value chain. Climate Change and Environment • Highlights TNB’s commitment to safe and healthy working conditions by focusing on the occupational health and safety management system.
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Disclosures (TCFD) framework United Nations Sustainable Development Goals (UN SDGs) Section in this Statement Key Enhancements • Introduces the Energy Transition (ET) Plan and their integration with other key sustainability principles and corporate strategies. • Highlights TNB’s current collaborations and partnerships in pursuing ET. Sustainability at TNB • Introduces the Sustainability and Energy Transition Council in TNB's sustainability governance. • Highlights TNB’s digital solutions to enhance customer experience and satisfaction. Responsible Governance and Strengthening Business Resilience • Enhances TNB’s disclosure on climate risks & opportunities in line with TCFD recommendations. • Provides details of the ET strategic plans and initiatives across the value chain. Climate Change and Environment • Highlights TNB’s commitment to safe and healthy working conditions by focusing on the occupational health and safety management system. EngagingOur People and Cultivating Talent • Highlights TNB’s corporate social responsibility initiatives in FY2023. Creating Shared Values with Communities TENAGA NASIONAL BERHAD Integrated Annual Report 2023 4 WE ARE TNB We are TNB 06 Our Investment Case 11 • Financial Highlights • Key Highlights • Group Quarterly Financial Performance • Six-Year Group Financial Summary • Six-Year Group Growth Summary • Simplified Group Statement of Financial Position • Statement of Value Added • Distribution of Value Added • Core Revenue • Our Credit Ratings • Shareholding Information • Generation Fuel Mix • Our Scorecard Performance Review from the Six Capitals Perspective 20 Corporate Structure 22 Our International Footprint 24 WE ARE TNB Sec 1 5 TENAGA NASIONAL BERHAD Integrated Annual Report 2023 6 WE ARE TNB • We uphold the highest ethical standards and do what is right, all the time •Wearefair,honestandtransparent -ineverythingwedo • We always seek to achieve mutual benefit for the country, company and customers Integrity • We trust each other, believe in teamwork and win together as
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