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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1200
} | Ticket ID: 1201
Customer Name: Kimberly Lopez
Customer Email: jocelyn99@example.com
Customer Age: 48
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-03-31
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? {product_p The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1201
} | Ticket ID: 1202
Customer Name: Mr. Casey Bradley
Customer Email: edward53@example.com
Customer Age: 28
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2021-02-07
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1202
} | Ticket ID: 1203
Customer Name: Philip Harris
Customer Email: debbie78@example.net
Customer Age: 32
Customer Gender: Male
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-02-21
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If I run into any problems with the product, I'll take it into the Customer Support, that's their point.
Now if I have to make a I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 16:14:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1203
} | Ticket ID: 1204
Customer Name: Hayden Hernandez
Customer Email: edward78@example.net
Customer Age: 61
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-12-29
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can't tell you how I tried it, it's not supposed to do anything, no luck. Thanks for your assistance in my case. I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 00:08:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1204
} | Ticket ID: 1205
Customer Name: Jeremy Smith
Customer Email: spencermarquez@example.net
Customer Age: 20
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-05-11
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
If you're trying to get a good price on a product before an announcement I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 02:51:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1205
} | Ticket ID: 1206
Customer Name: Jeffrey Dennis
Customer Email: peter55@example.com
Customer Age: 27
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-01-16
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
What If I don't Have Access To Any of My Products?
To determine whether I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Fast share friend field face energy.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 08:26:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1206
} | Ticket ID: 1207
Customer Name: Amy Watson
Customer Email: kimberlyperez@example.net
Customer Age: 35
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2020-11-29
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The only thing I can say, "okay, this is an issue", is that this is a product I've never purchased, we're doing business with them I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1207
} | Ticket ID: 1208
Customer Name: Nicholas Garcia
Customer Email: sheltonkathleen@example.org
Customer Age: 52
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-08-24
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
My issue:
1. All products are packaged in separate labels. All a product has to do is send me 5 product names in a box to I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Sure seem move single upon technology better.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 15:07:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1208
} | Ticket ID: 1209
Customer Name: Kim Sullivan
Customer Email: lisa79@example.net
Customer Age: 31
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2020-07-02
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
If you're using your account on a different network than your own, take some I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Television name purpose.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 11:46:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1209
} | Ticket ID: 1210
Customer Name: John Barnes
Customer Email: zmartin@example.net
Customer Age: 36
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-12-01
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
#12
#13 Thanks a lot for this help I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 16:11:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1210
} | Ticket ID: 1211
Customer Name: Angel Garcia MD
Customer Email: mirandagarcia@example.com
Customer Age: 41
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-11-27
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The {product_purchased} would be the best we can manage. Let's fix the issue.
We want your email address to be I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 18:16:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1211
} | Ticket ID: 1212
Customer Name: Mark Jones
Customer Email: margaretsmith@example.net
Customer Age: 28
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-05-05
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please contact me.
Your payment confirmation will allow us to continue your transaction.
We will be glad to send your payment with your wallet. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1212
} | Ticket ID: 1213
Customer Name: Victoria Hansen
Customer Email: fordjennifer@example.net
Customer Age: 65
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-09-14
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
Update: Due to some additional data processing in the app applet I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Right site wall stage particularly government long common.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 09:24:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1213
} | Ticket ID: 1214
Customer Name: Robert Brown
Customer Email: benjamin44@example.net
Customer Age: 51
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-02-15
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have an order with the product in hand, please provide an amount in the field below that corresponds to how much you are wanting (minimum 2.25 USD I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 02:55:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1214
} | Ticket ID: 1215
Customer Name: Mary Baker
Customer Email: smitherin@example.com
Customer Age: 51
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-02-15
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I won't need this because I don't sell anything else, but can get on the phone and get it back if it doesn't come off the shelf for any The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1215
} | Ticket ID: 1216
Customer Name: Jennifer Russell
Customer Email: tylerjohns@example.net
Customer Age: 51
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2021-07-18
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I understand you didn't sell your product to someone but this shouldn't have been done. I understand you're upset because he offered to give the seller of I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 02:28:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1216
} | Ticket ID: 1217
Customer Name: Mario Alvarez
Customer Email: ashleyscott@example.com
Customer Age: 24
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-03-12
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If so, I think this will solve it for you.
I've checked in with Google to ask a few questions, and am sure anyone else has issues This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Father bar catch range.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 02:43:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1217
} | Ticket ID: 1218
Customer Name: Desiree Foley
Customer Email: kristin36@example.net
Customer Age: 30
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-09-16
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When you enter your credit card number, it will only be displayed and it will not be displayed if someone has purchased from you via the device. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Put hand usually bad.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:40:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1218
} | Ticket ID: 1219
Customer Name: Allen Scott
Customer Email: derrickweiss@example.com
Customer Age: 29
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-02-07
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
* I'm not sure if this is related to the brand mentioned. I bought a brand new (no sticker) as a gift in a different store, I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1219
} | Ticket ID: 1220
Customer Name: Andrew Mckenzie
Customer Email: whitesarah@example.org
Customer Age: 21
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2020-06-17
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
(4) The supplier's description is correct, the purchaser's name is accurate and there is no warranty.
For more information on purchasing a product I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 00:33:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1220
} | Ticket ID: 1221
Customer Name: Joshua Garcia
Customer Email: curtishart@example.com
Customer Age: 34
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-09-24
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? I am currently experiencing a minor performance hit.
Do you expect I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1221
} | Ticket ID: 1222
Customer Name: Robert Smith
Customer Email: newmannancy@example.net
Customer Age: 27
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-09-04
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
0 2 21 50 49 42 30 42 12
C giant.com 1 1 1 21 50 42 30 42 12
X giant.com 1 I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 10:31:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1222
} | Ticket ID: 1223
Customer Name: Patrick Bender
Customer Email: chase67@example.net
Customer Age: 28
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2021-08-21
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you and best of luck to those customers.
The first time Amazon did something similar to this, it was with Gourmet, an American grocery chain. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1223
} | Ticket ID: 1224
Customer Name: Ryan Romero
Customer Email: sara31@example.net
Customer Age: 58
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2020-09-18
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
To resolve this issue I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Might mission power nor doctor.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 10:05:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1224
} | Ticket ID: 1225
Customer Name: Jennifer Turner
Customer Email: arnoldnicole@example.org
Customer Age: 20
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2020-09-26
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"You are making a profit selling the product which is being sold at a price cheaper than our price to the purchaser. Please assist with the return for the This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1225
} | Ticket ID: 1226
Customer Name: Ryan Chase
Customer Email: stephanie21@example.org
Customer Age: 66
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-06-11
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I may be able to add additional information as needed.
I'd love to make your business more responsive - you don't get a refund if you were late I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 02:56:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1226
} | Ticket ID: 1227
Customer Name: Stephanie Miller
Customer Email: benjaminpeters@example.net
Customer Age: 57
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2020-02-10
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for your review if you like it!! I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 10:51:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1227
} | Ticket ID: 1228
Customer Name: Gregory Cross
Customer Email: beverlymann@example.org
Customer Age: 56
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2021-08-05
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Q: Is there a refund policy for defective shipping?
A: No, we are not refunding ship orders of $100 or more or packages I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1228
} | Ticket ID: 1229
Customer Name: Leslie Terry
Customer Email: dennis39@example.org
Customer Age: 58
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-07-23
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- New product depressive test. Sorry to have a big problem with the {product_purchased}. Please assist.
- New product depressive test I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: Second no major truth doctor wear.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 19:31:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1229
} | Ticket ID: 1230
Customer Name: Amy Johnson
Customer Email: eddie67@example.com
Customer Age: 36
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-01-15
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
I have tried using the USB cable to transfer data to the camera from This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 17:40:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1230
} | Ticket ID: 1231
Customer Name: Michael Obrien
Customer Email: veronicaford@example.net
Customer Age: 22
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-04-25
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
And then I read this. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 11:23:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1231
} | Ticket ID: 1232
Customer Name: Kenneth Gregory
Customer Email: david60@example.org
Customer Age: 66
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-01-11
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please note: this product is available online through the {product_purchased}. We don't currently have the item in stock. Please contact us with I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Several season right indicate school if.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 12:03:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1232
} | Ticket ID: 1233
Customer Name: Emily Murray
Customer Email: johnsonamy@example.com
Customer Age: 22
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-08-13
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not quite sure what you're talking about, and not just because we have another customer to deal with. As usual with our customers, we provide updates and I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 06:36:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1233
} | Ticket ID: 1234
Customer Name: Kevin Cox
Customer Email: tiffanysaunders@example.net
Customer Age: 19
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-03-28
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
When I start an app, the app has an activity menu. It I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1234
} | Ticket ID: 1235
Customer Name: Carlos Jackson
Customer Email: scottnunez@example.org
Customer Age: 57
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-01-29
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1235
} | Ticket ID: 1236
Customer Name: Derek Hunter
Customer Email: george57@example.com
Customer Age: 64
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-11-08
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (4.9.1) - (a) We received new {product_purchased}. We appreciate your patience. (4.9.0) This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1236
} | Ticket ID: 1237
Customer Name: Jeremy Diaz
Customer Email: brett79@example.net
Customer Age: 57
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-01-28
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Sorry if the error occurs in the form of an error and you need to contact Customer Support in order to help remedy the problem. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1237
} | Ticket ID: 1238
Customer Name: Troy Molina
Customer Email: ricky03@example.net
Customer Age: 24
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-08-02
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
The device being booted will not recognize DHCP packets for an ip address, I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1238
} | Ticket ID: 1239
Customer Name: Brandy Webb
Customer Email: david81@example.net
Customer Age: 26
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-06-08
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (ProductPurchased). I did NOT get this device. I paid for it, it was my first purchase. I would NEVER have gone any other way with I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 12:58:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1239
} | Ticket ID: 1240
Customer Name: John Solis
Customer Email: neilpeters@example.com
Customer Age: 19
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-02-25
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Are there any changes requested in the app?
Q.I The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Start spend from.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 01:08:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1240
} | Ticket ID: 1241
Customer Name: Sheri Larson
Customer Email: tammy45@example.org
Customer Age: 51
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-02-16
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I am trying to determine if it's the original product or a copy of some other product, you can try to reach out to the seller to make sure I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 15:25:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1241
} | Ticket ID: 1242
Customer Name: Mary Lyons
Customer Email: hutchinsonrebecca@example.net
Customer Age: 43
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2021-10-11
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"But of course for everyone to have this sort of thing, this is the biggest question" says Hochschild. "What are those numbers? How I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1242
} | Ticket ID: 1243
Customer Name: Mark Grimes
Customer Email: perezjessica@example.com
Customer Age: 50
Customer Gender: Female
Product Purchased: HP Pavilion
Date of Purchase: 2020-07-17
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Within concern try whatever.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 19:36:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1243
} | Ticket ID: 1244
Customer Name: Stephen Byrd
Customer Email: thomaskristi@example.com
Customer Age: 20
Customer Gender: Male
Product Purchased: MacBook Pro
Date of Purchase: 2021-01-01
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1244
} | Ticket ID: 1245
Customer Name: Joseph Gonzalez
Customer Email: andreawashington@example.org
Customer Age: 26
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2020-07-24
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purch This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 16:59:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1245
} | Ticket ID: 1246
Customer Name: Mr. Jordan Tapia
Customer Email: stevenfisher@example.com
Customer Age: 29
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-08-03
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'd say to fix it then, we'd be here by now. Please give us an email if you're stuck with it. Or, get my boss. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1246
} | Ticket ID: 1247
Customer Name: Monica Robinson
Customer Email: michellegonzales@example.org
Customer Age: 30
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-05-28
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This product was not selected. Please contact us for a replacement.
If you are having problems with a product purchased on that particular channel or website, please call I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1247
} | Ticket ID: 1248
Customer Name: Wayne Shaw
Customer Email: andersondonald@example.com
Customer Age: 38
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-08-14
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Q. Is my item listed in my cart?
A. No, my item is not yet sold.
Q. I ordered a " I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Plant best car tough.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 21:10:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1248
} | Ticket ID: 1249
Customer Name: Summer Willis DDS
Customer Email: frobinson@example.com
Customer Age: 37
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-01-08
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If I buy one of the other items and it doesn't come with a free shipping address, I will NOT receive the refund. Also please make sure to I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1249
} | Ticket ID: 1250
Customer Name: Justin Greer
Customer Email: edavidson@example.com
Customer Age: 40
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-02-02
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please advise if you would like a refund. Please report the problem to me only. Thank you, I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Explain difference cut watch finally street.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 19:45:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1250
} | Ticket ID: 1251
Customer Name: Stephen Rivera
Customer Email: xthomas@example.org
Customer Age: 58
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-09-18
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? I don't have these data on the server, I don't have my own storage solution." I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 05:29:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1251
} | Ticket ID: 1252
Customer Name: Jessica Smith
Customer Email: michaelallison@example.org
Customer Age: 45
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-07-07
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? {product_purchased} has a workaround. Thanks!
4 I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1252
} | Ticket ID: 1253
Customer Name: Mark Hart
Customer Email: george47@example.com
Customer Age: 69
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-10-18
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please assist by making purchases if possible. Thanks. " (This is more than one month). You just spent what you would normally. Please help. If only your I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1253
} | Ticket ID: 1254
Customer Name: Joshua Webster
Customer Email: mgay@example.com
Customer Age: 22
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-05-15
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. All I ask for is that I can continue to work in the company while I continue to serve my community. That is the only place to find anything." —S I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1254
} | Ticket ID: 1255
Customer Name: Connie Davis
Customer Email: david98@example.org
Customer Age: 42
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-04-02
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"
if p_product_purchasers == nil then
do
if p_product_purchasers == 'baz I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1255
} | Ticket ID: 1256
Customer Name: Paul Baldwin
Customer Email: mirandajohnson@example.net
Customer Age: 38
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-10-14
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
4. Use the product page in the navigation bar below.
5. If any of the following happen: Your browser refuses to load or it has I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Deal step team east pressure.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-05-31 23:09:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1256
} | Ticket ID: 1257
Customer Name: Steven Hernandez
Customer Email: amorrow@example.org
Customer Age: 56
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2021-12-13
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I have a case of {product_purchased} on a credit card. Please assist.
You have an order received and the product( I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Who spend according.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 02:44:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1257
} | Ticket ID: 1258
Customer Name: Michael Eaton
Customer Email: kanderson@example.net
Customer Age: 40
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-06-23
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Thanks!
The last post in a series of notes, a I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1258
} | Ticket ID: 1259
Customer Name: Erica Chapman
Customer Email: jameskaren@example.org
Customer Age: 43
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-12-21
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
(In progress) Update (4-8-2008):
Added the ability for customers to upload photos they bought in an etsy shop. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 04:12:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1259
} | Ticket ID: 1260
Customer Name: Sharon Rodriguez
Customer Email: william55@example.com
Customer Age: 28
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-04-18
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
It can I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 10:38:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1260
} | Ticket ID: 1261
Customer Name: Sandra Macdonald
Customer Email: john42@example.org
Customer Age: 35
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-08-08
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - The "product_purchased_" label on every item is a duplicate, so we can't send it directly to you.
* [UPDATE I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 08:51:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1261
} | Ticket ID: 1262
Customer Name: Caitlin Johnson
Customer Email: derek73@example.com
Customer Age: 20
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-03-15
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
Unfortunately, I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1262
} | Ticket ID: 1263
Customer Name: Miranda Jones
Customer Email: michelle30@example.net
Customer Age: 18
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-11-27
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1263
} | Ticket ID: 1264
Customer Name: Steve Park
Customer Email: madams@example.org
Customer Age: 22
Customer Gender: Other
Product Purchased: PlayStation
Date of Purchase: 2021-09-15
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A couple of people told me they were not going to take my order, so after some work on the packaging - and after a few hours of hard work I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 14:12:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1264
} | Ticket ID: 1265
Customer Name: Lisa Bennett
Customer Email: holderwilliam@example.com
Customer Age: 35
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-01-16
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
-Ya.
Thank you very much for your email - your words and comments I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Agency near father pick hot.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 12:07:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1265
} | Ticket ID: 1266
Customer Name: Robert Sullivan
Customer Email: harringtonjamie@example.org
Customer Age: 62
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2021-08-31
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? I am unable to unlock my account with no options other than "shut down this app immediately." I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Laugh day least always month.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 16:26:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1266
} | Ticket ID: 1267
Customer Name: Mary Griffin
Customer Email: nathan55@example.net
Customer Age: 27
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-07-04
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_item}
{product_item_name}
{product_product}
{product_product}
{ I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: War although trouble last.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 21:22:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1267
} | Ticket ID: 1268
Customer Name: Christian Thomas
Customer Email: matthew05@example.net
Customer Age: 30
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-12-06
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your support. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1268
} | Ticket ID: 1269
Customer Name: Noah Clark
Customer Email: egarcia@example.com
Customer Age: 18
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-08-24
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm getting my account locked because some payment information came back.
Please go to My Account and check this, and try to restore the data. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1269
} | Ticket ID: 1270
Customer Name: Christine Williams
Customer Email: rebeccadaniel@example.com
Customer Age: 62
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-12-04
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If your customer is an auto repair company, can I be of assistance?
Yes. Our customer service team can help, but always ask, and I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Bed pay true treatment push team one because.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 06:48:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1270
} | Ticket ID: 1271
Customer Name: Robert Rios
Customer Email: kimjeremiah@example.net
Customer Age: 43
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2020-07-17
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? If you download and run your product in Chrome then all you have to do is replace I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:06:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1271
} | Ticket ID: 1272
Customer Name: Amanda Thompson
Customer Email: reyeswendy@example.com
Customer Age: 47
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2020-07-21
Ticket Type: Cancellation request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have any issue of my ordering, please contact my e-mail address. Thanks!
Love this product. I bought my 3rd and 4th I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Stock purpose seven next court attorney.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 12:21:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1272
} | Ticket ID: 1273
Customer Name: Mary Cole
Customer Email: nguyenyolanda@example.com
Customer Age: 21
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-05-07
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
This message has been edited 1 time. Last update was at I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 11:53:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1273
} | Ticket ID: 1274
Customer Name: George Thomas
Customer Email: jack44@example.net
Customer Age: 62
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2021-08-15
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Add the name to the URL, or create a new URL
Add the code
<body> <img src=",https:api[" I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 02:21:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1274
} | Ticket ID: 1275
Customer Name: Rebecca Gibbs
Customer Email: breanna52@example.org
Customer Age: 60
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-05-01
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
Yes, I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 03:01:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1275
} | Ticket ID: 1276
Customer Name: Jenna Walsh
Customer Email: kelly61@example.com
Customer Age: 39
Customer Gender: Other
Product Purchased: Canon EOS
Date of Purchase: 2021-04-05
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is one item I'm going to fix. I'm very happy with the product and the price. Will commit to sending it back. I've been I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 10:42:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1276
} | Ticket ID: 1277
Customer Name: Sara Harvey
Customer Email: maryroy@example.net
Customer Age: 25
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-11-07
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I can verify that my refund was not received by the account owner at the time of delivery. I was expecting an item return shipping within 2 days. Thank I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Piece wife reach parent reflect now possible away.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 04:04:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1277
} | Ticket ID: 1278
Customer Name: Jessica Fox
Customer Email: vroach@example.com
Customer Age: 29
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-11-29
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When you checkout, your payment must be deposited in a separate account on the payment processor.
{product_purchases}
Returns and exchange restrictions I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Remain little management truth.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 10:08:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1278
} | Ticket ID: 1279
Customer Name: Jack Mccall
Customer Email: markblackburn@example.com
Customer Age: 48
Customer Gender: Female
Product Purchased: LG OLED
Date of Purchase: 2021-12-15
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do?
Here's the result of my workaround:
I ran Chrome OS I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Really share case foreign.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 02:38:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1279
} | Ticket ID: 1280
Customer Name: Samantha Olson
Customer Email: pbutler@example.org
Customer Age: 44
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-09-25
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? I have a Samsung Galaxy S7 that is now fully charged, but I am I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 18:07:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1280
} | Ticket ID: 1281
Customer Name: Bryan Wilson
Customer Email: hugheslori@example.net
Customer Age: 53
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2021-07-04
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you need something else, you can find it below.
Product: the product is what this company is selling.
How to find a I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Rule consider Mrs future risk.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:51:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1281
} | Ticket ID: 1282
Customer Name: Patricia Elliott
Customer Email: teresaortiz@example.com
Customer Age: 54
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-11-29
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Whatidity is a great app to help you find a new item/item with a good quality and accurate value.
I love using it. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 15:19:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1282
} | Ticket ID: 1283
Customer Name: Donna Harris
Customer Email: lisa07@example.net
Customer Age: 48
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-05-16
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
Unfortunately in this case the client can disconnect from the internet only when there I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Possible hope mother politics.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 14:48:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1283
} | Ticket ID: 1284
Customer Name: Daniel Hoffman
Customer Email: hayleygrant@example.net
Customer Age: 46
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-03-24
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank You.
The product is the same product number we're using today.
If there are any questions, suggestions, or other issues, or would I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1284
} | Ticket ID: 1285
Customer Name: James Myers
Customer Email: michellehoover@example.com
Customer Age: 42
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-01-31
Ticket Type: Technical issue
Ticket Subject: Data loss
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? In the meantime, I'll continue to develop new products. Thank you I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1285
} | Ticket ID: 1286
Customer Name: Ashley Love
Customer Email: kristie33@example.net
Customer Age: 40
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-10-23
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Thanks in advance.
3dia_4m.jpg (3,160 kB This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 05:13:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1286
} | Ticket ID: 1287
Customer Name: Denise Perry
Customer Email: esoto@example.org
Customer Age: 21
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2021-03-06
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Name: https://store.steampowered.com/u/47443770/
<div id="item_id" class I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 21:57:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1287
} | Ticket ID: 1288
Customer Name: Cristian Rodriguez
Customer Email: smiththomas@example.net
Customer Age: 36
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-12-28
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please ask."
The product was sold through iTunes through Amazon.
A screenshot from YouTube which is still being shared shows the same issue as when an order I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 00:23:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1288
} | Ticket ID: 1289
Customer Name: Kimberly Patel
Customer Email: cindycastillo@example.net
Customer Age: 34
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-06-06
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Purchasing an item or payment amount is just a way of doing it, you need to choose the "Contact My Sales" page to check on what I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1289
} | Ticket ID: 1290
Customer Name: Brianna Vaughn
Customer Email: duartemichael@example.net
Customer Age: 22
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-10-07
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please refer to the purchase details that appear in the "Rename Your Product" link in the box.
* Please include the name/email of the product I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 02:55:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1290
} | Ticket ID: 1291
Customer Name: Abigail Davis
Customer Email: rodriguezchristine@example.net
Customer Age: 42
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-03-15
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Purchased item was the correct item. The product is the correct product."
"The price is right (in case you're worried about shipping I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 04:56:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1291
} | Ticket ID: 1292
Customer Name: Kelly Ray DVM
Customer Email: brian98@example.net
Customer Age: 51
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-05-09
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
The product_purchased contains all our products and our services are the exclusive property of our supplier, our distributors, and our respective affiliates I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1292
} | Ticket ID: 1293
Customer Name: Kevin Mitchell
Customer Email: tharmon@example.net
Customer Age: 61
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-03-21
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. Will do the same to your {product_ I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1293
} | Ticket ID: 1294
Customer Name: Cindy Yu
Customer Email: mthompson@example.org
Customer Age: 50
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2020-06-15
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is a new and different thread. Please note it is very old and may not be updated
for a number of weeks. Please, for a I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Record believe imagine animal feel their allow.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 20:52:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1294
} | Ticket ID: 1295
Customer Name: Alex Allen
Customer Email: gcameron@example.net
Customer Age: 46
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-08-03
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
A new app: https://steemit.com
Check it out: https://www.steemit.com/forum/viewtopic I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:07:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1295
} | Ticket ID: 1296
Customer Name: Carla Robinson
Customer Email: rogerthomas@example.net
Customer Age: 21
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-11-22
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
I've tried to make my PC go back to what it was when I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Closed
Resolution: Cover factor help only fall.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 03:40:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1296
} | Ticket ID: 1297
Customer Name: Christopher Jones
Customer Email: matthewherrera@example.com
Customer Age: 66
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-02-10
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[16:27:08 AM] [Client thread/DEBUG] [mcjty.types.regular.TConstruct.func_110549_ I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: School worker begin.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 05:42:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1297
} | Ticket ID: 1298
Customer Name: Joanne Lynch
Customer Email: theresa07@example.com
Customer Age: 33
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-09-29
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? All you need to do is I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 02:10:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1298
} | Ticket ID: 1299
Customer Name: Alyssa Medina
Customer Email: jdavis@example.org
Customer Age: 63
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-03-25
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? --Michael G. Tait
The main problem with the solution is that I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Image ground through else each another sense.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 05:26:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1299
} | Ticket ID: 1300
Customer Name: William Klein
Customer Email: johnathanwashington@example.com
Customer Age: 41
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-07-01
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
It's not possible to add the 'product_purchased' attribute to your app in iOS 7.0.
Your app is downloaded from I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 20:02:35 |
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