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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 200 }
Ticket ID: 201 Customer Name: Michelle Miller Customer Email: hthomas@example.com Customer Age: 51 Customer Gender: Other Product Purchased: Asus ROG Date of Purchase: 2021-01-13 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 0 1 1 2 4 / 8 A/S: POTATO INFLUENCE Filed on: 26 Sep I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 201 }
Ticket ID: 202 Customer Name: Jamie Snyder Customer Email: colemanalex@example.com Customer Age: 55 Customer Gender: Other Product Purchased: Garmin Forerunner Date of Purchase: 2021-12-16 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {item_category} - Display all items of the brand (e.g. shoes, dresses, gloves) from various retail outlets - The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 202 }
Ticket ID: 203 Customer Name: Jennifer Hays Customer Email: gnixon@example.org Customer Age: 26 Customer Gender: Female Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-04-01 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact support@crowdfunding.com. Support is very helpful! This is my attempt from the very beginning to give my backers something to invest in I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 203 }
Ticket ID: 204 Customer Name: Cameron Boyd Customer Email: jeffrey03@example.net Customer Age: 46 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2020-05-19 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The price on these products is wrong. We'll resolve it with the correct pricing at a later date, depending on the needs and capabilities of the customer. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-05-31 23:25:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 204 }
Ticket ID: 205 Customer Name: Hector Perez Customer Email: erika47@example.org Customer Age: 43 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2020-06-11 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If the product is NOT available, you now have a product_purchased. Please assist. If you were the initial purchaser of the product I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Any we spring very. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 17:47:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 205 }
Ticket ID: 206 Customer Name: Mary Williams Customer Email: jennifer22@example.net Customer Age: 55 Customer Gender: Male Product Purchased: Sony Xperia Date of Purchase: 2020-11-24 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you can find the right, you may be able to fix it. Please let me know and I'll use them to fix a problem. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Employee support economy themselves should remember. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 13:56:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 206 }
Ticket ID: 207 Customer Name: James Pittman Customer Email: kelseycurry@example.net Customer Age: 47 Customer Gender: Male Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-11-04 Ticket Type: Billing inquiry Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. You need this product on your desktop that doesn't include an external hard drive (for example, from a printer, CD or DVD player). I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 207 }
Ticket ID: 208 Customer Name: Amy Church Customer Email: rtate@example.org Customer Age: 48 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-07-27 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 00:51:31
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 208 }
Ticket ID: 209 Customer Name: Brenda Freeman Customer Email: raymond21@example.com Customer Age: 38 Customer Gender: Male Product Purchased: Canon EOS Date of Purchase: 2021-03-12 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I used that one. It saved me $2 and didn't cost me any cash, so I figured I'd give it a try. I made an I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 209 }
Ticket ID: 210 Customer Name: Michael Phillips Customer Email: castillochristopher@example.com Customer Age: 62 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-02-04 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? • Do The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Yet deal something travel. Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 21:50:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 210 }
Ticket ID: 211 Customer Name: Lydia Lewis Customer Email: mitchellpatricia@example.net Customer Age: 39 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-01-16 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. # {product_purchased}. My $50 bill and my $100 bill and a $50 bill... pic.twitter.com/RQDp I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-05-31 23:41:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 211 }
Ticket ID: 212 Customer Name: Jacob Villarreal Customer Email: jonathan58@example.net Customer Age: 49 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2020-04-06 Ticket Type: Product inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Here's an article by my friend Rob from MEC and I've recently been talking to everyone: http://www.mobilegrouper. I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 12:37:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 212 }
Ticket ID: 213 Customer Name: Kevin Moore Customer Email: banksbrittany@example.com Customer Age: 34 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2021-04-15 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you Mara G We're sorry, an error occurred while processing your order. Please try again in 2 to 3 hours. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 213 }
Ticket ID: 214 Customer Name: Steven Moore Customer Email: martinezcory@example.net Customer Age: 62 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2021-12-24 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. My order arrived within 24 hours, as I purchased a lot I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 214 }
Ticket ID: 215 Customer Name: Jeanne Duncan Customer Email: aguirrederrick@example.com Customer Age: 28 Customer Gender: Male Product Purchased: Asus ROG Date of Purchase: 2020-03-03 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. $ curl -s the_product I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 215 }
Ticket ID: 216 Customer Name: Damon Kelly Customer Email: reedalison@example.org Customer Age: 59 Customer Gender: Female Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-09-13 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. There is no way to know if something is deleting your data or not. In other words I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 216 }
Ticket ID: 217 Customer Name: Angela Thompson Customer Email: walkerleslie@example.net Customer Age: 18 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2021-01-03 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? No, the firmware can always be updated only in case of I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 14:13:43
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 217 }
Ticket ID: 218 Customer Name: Manuel Wilkerson Customer Email: millerjill@example.com Customer Age: 20 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2020-12-02 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product was purchased from JVC's warehouse on the day of the auction Product was sold on the street of Brooklyn's Brooklyn Museum Please assist This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 218 }
Ticket ID: 219 Customer Name: Jennifer Jones Customer Email: zcoleman@example.net Customer Age: 44 Customer Gender: Male Product Purchased: Philips Hue Lights Date of Purchase: 2021-02-12 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. # # If the product will sell for only $0 and then sold again after 3 minutes. The customer should be able to figure out a return value from the store I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 03:11:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 219 }
Ticket ID: 220 Customer Name: Brendan Lang II Customer Email: timothy22@example.com Customer Age: 65 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2021-09-23 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for subscribing! You may unsubscribe at any time. You may opt-out at any time. You may not re- I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Detail blood take hear husband health audience. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 09:57:49
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 220 }
Ticket ID: 221 Customer Name: Jacqueline Weaver Customer Email: julie53@example.com Customer Age: 70 Customer Gender: Female Product Purchased: Sony Xperia Date of Purchase: 2021-03-21 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There are some issues that require immediate action (1 month) and the payment for the services will be collected as soon as the item is available. Please follow I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Manage worker none hot air most other. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 13:53:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 221 }
Ticket ID: 222 Customer Name: Richard Smith Customer Email: wanderson@example.com Customer Age: 34 Customer Gender: Other Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-03-27 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact customer support. I'm having an issue with the product_purchased}. Please assist. Contact customer support. I'm having an issue with some I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 09:13:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 222 }
Ticket ID: 223 Customer Name: Renee Brown Customer Email: yhunter@example.com Customer Age: 64 Customer Gender: Other Product Purchased: Samsung Soundbar Date of Purchase: 2021-02-05 Ticket Type: Cancellation request Ticket Subject: Account access Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I have done everything right, and it's I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-05-31 23:24:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 223 }
Ticket ID: 224 Customer Name: Allison King Customer Email: jensenwilliam@example.org Customer Age: 67 Customer Gender: Female Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-05-27 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " aspiration_id ='1.13191422152955456214954559.454545.45453057.4545 I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-05-31 22:57:55
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 224 }
Ticket ID: 225 Customer Name: Allen Jones Customer Email: elizabeth98@example.net Customer Age: 59 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2020-11-16 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 225 }
Ticket ID: 226 Customer Name: Heather Hood Customer Email: annaholder@example.com Customer Age: 35 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2020-03-29 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If something goes wrong in the billing process or if you have no response or other issues please contact the customer service representative you send. What happens after The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: View there race source career fact begin. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 12:23:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 226 }
Ticket ID: 227 Customer Name: Angelica Tucker Customer Email: vanessa77@example.net Customer Age: 53 Customer Gender: Female Product Purchased: Apple AirPods Date of Purchase: 2021-01-04 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} I'm having an issue with product_purchased that says {product_purchased} was added to / I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Young crime imagine. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-05-31 22:49:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 227 }
Ticket ID: 228 Customer Name: Caroline Cummings Customer Email: justinsmith@example.net Customer Age: 56 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2020-03-08 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? This is mostly because there is not enough RAM to take this down. Is there I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 04:59:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 228 }
Ticket ID: 229 Customer Name: Andrew Adams Customer Email: riverapatricia@example.com Customer Age: 32 Customer Gender: Male Product Purchased: Sony PlayStation Date of Purchase: 2020-07-21 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It does NOT count as the package was purchased after my purchase and is included as a "private" purchase," etc. The only good news is that my I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 229 }
Ticket ID: 230 Customer Name: Rhonda Gomez Customer Email: srivera@example.net Customer Age: 66 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-02-20 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! This is the standard and recommended type. There are also many differencesLIST for "standard" products. If you can only read that type then you I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Memory for bag wonder ok sister about. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 08:10:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 230 }
Ticket ID: 231 Customer Name: Ricardo Alexander Customer Email: brian74@example.com Customer Age: 65 Customer Gender: Male Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-06-29 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your Support! Volta's new iPhone 6, on sale today for $799, will cost $3,600 to pre-order I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 16:17:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 231 }
Ticket ID: 232 Customer Name: Amanda Johnson Customer Email: dmalone@example.net Customer Age: 55 Customer Gender: Male Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-10-31 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Asking for a refund or exchange The customer may choose to return shipping costs once they request a refund. Refunds may also have I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 00:58:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 232 }
Ticket ID: 233 Customer Name: Stephanie Bailey Customer Email: scottvaughn@example.net Customer Age: 40 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2021-03-21 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the (product_purchased). Please assist. This does not help me to continue to play the game I The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 233 }
Ticket ID: 234 Customer Name: Rachel Jones Customer Email: andrea53@example.org Customer Age: 67 Customer Gender: Other Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-02-01 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 13:13:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 234 }
Ticket ID: 235 Customer Name: Ashley Wiggins Customer Email: john06@example.org Customer Age: 65 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-03-29 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist.  Please note that the manufacturer may want your name on the label in several cases.  However, I never have, nor will I ever be used to I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 235 }
Ticket ID: 236 Customer Name: Ruth Fritz Customer Email: williamnelson@example.net Customer Age: 18 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2020-12-04 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. That's not right either; we don't offer any services to create or sell products without the consent of purchasers. What is My Account? I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 05:47:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 236 }
Ticket ID: 237 Customer Name: Leslie Watson Customer Email: robertogreen@example.com Customer Age: 40 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2021-01-07 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? This issue is not caused by external network interference. The hardware adapter I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Fill in green. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 08:21:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 237 }
Ticket ID: 238 Customer Name: Marcia Lewis Customer Email: lshaffer@example.com Customer Age: 31 Customer Gender: Male Product Purchased: Sony Xperia Date of Purchase: 2021-09-16 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We're not sure if there are any products that are eligible for a refund of our service fees. The price shown represents your credit score while you I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: So late fine expert sometimes professional. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 00:51:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 238 }
Ticket ID: 239 Customer Name: Christopher Henderson Customer Email: diazjulie@example.net Customer Age: 69 Customer Gender: Female Product Purchased: LG Smart TV Date of Purchase: 2021-01-21 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If it seems like I missed something, feel free to try it. We've worked the hard in making your app available in all languages. You can download I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 16:22:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 239 }
Ticket ID: 240 Customer Name: Sara Meza Customer Email: jonesvictoria@example.net Customer Age: 48 Customer Gender: Male Product Purchased: Nest Thermostat Date of Purchase: 2020-02-22 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When you select the product on our site and click on the 'add to cart' button, it says: 'Sorry – no product is found. Please I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 240 }
Ticket ID: 241 Customer Name: Michael Adams Customer Email: jacklucas@example.org Customer Age: 66 Customer Gender: Male Product Purchased: Philips Hue Lights Date of Purchase: 2021-07-25 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is the one that came with the product(s) and which has made the delivery easy. You can do this by emailing support[ I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Closed Resolution: Walk air actually citizen light travel lose will. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 12:44:21
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 241 }
Ticket ID: 242 Customer Name: Marcus Rice Customer Email: tina56@example.com Customer Age: 55 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2021-10-26 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1) If you purchased the product you were given the gift, please do not enter the gift in the order listed on this page. 2) If you are not This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Yet laugh safe claim. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 08:10:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 242 }
Ticket ID: 243 Customer Name: Chelsea James Customer Email: dana94@example.net Customer Age: 30 Customer Gender: Male Product Purchased: Fitbit Charge Date of Purchase: 2021-05-29 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If an order is made, please send me your name, email address & phone number so I can get in touch and get back to them. Thanks. You can I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 243 }
Ticket ID: 244 Customer Name: Nicholas Scott Customer Email: nicholaspacheco@example.org Customer Age: 43 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2020-05-21 Ticket Type: Technical issue Ticket Subject: Delivery problem Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? If your business is I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 06:35:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 244 }
Ticket ID: 245 Customer Name: Kathleen Thornton Customer Email: qburton@example.com Customer Age: 66 Customer Gender: Female Product Purchased: Microsoft Office Date of Purchase: 2020-01-15 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I am a new customer, not a giftcard shopper, and there are no restrictions on how often to respond to a product purchase. But please be I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 06:07:27
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 245 }
Ticket ID: 246 Customer Name: Andrea Wood Customer Email: erica00@example.net Customer Age: 55 Customer Gender: Male Product Purchased: iPhone Date of Purchase: 2020-04-07 Ticket Type: Billing inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your support. Best Regards, Michael I've been using the product for 2 months. I've bought it I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 04:19:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 246 }
Ticket ID: 247 Customer Name: Sean Irwin Customer Email: mayerroger@example.com Customer Age: 59 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2020-02-09 Ticket Type: Technical issue Ticket Subject: Account access Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We have nothing to do with it. Please try to have an informed discussion about this issue with the seller. Thank you for your time! 3/28 The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 05:41:30
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 247 }
Ticket ID: 248 Customer Name: Edward Bush Customer Email: clarkadrian@example.org Customer Age: 37 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-01-22 Ticket Type: Billing inquiry Ticket Subject: Hardware issue Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. — Donald J. Trump (@realDonaldTrump) January 24, 2016 The campaign later said the deleted The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 248 }
Ticket ID: 249 Customer Name: Jared Greene Customer Email: shirleyweaver@example.com Customer Age: 44 Customer Gender: Male Product Purchased: Autodesk AutoCAD Date of Purchase: 2021-04-22 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. How to get to our store! To help you get the shopping experience, we will be hosting a meeting 2257 Fwy SE West, NE I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 09:57:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 249 }
Ticket ID: 250 Customer Name: David Madden Customer Email: cathywatson@example.com Customer Age: 35 Customer Gender: Male Product Purchased: Sony PlayStation Date of Purchase: 2021-09-20 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? If you've been I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Employee cell leave. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 15:10:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 250 }
Ticket ID: 251 Customer Name: Zachary Weiss Customer Email: cindy89@example.org Customer Age: 19 Customer Gender: Female Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-07-27 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Closed Resolution: Heavy old particular something. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 03:15:34
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 251 }
Ticket ID: 252 Customer Name: James Smith Jr. Customer Email: rphelps@example.net Customer Age: 29 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-12-05 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is not an issue from a manufacturer. Please assist me (I understand if the product wasn't a manufacturer) Thank you. This I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 14:54:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 252 }
Ticket ID: 253 Customer Name: Rebecca Stokes Customer Email: gallowaywillie@example.com Customer Age: 40 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2020-03-20 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? I've been using Microsoft Azure's REST service for almost 4 years now. I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 03:30:37
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 253 }
Ticket ID: 254 Customer Name: Alexis Lynn Customer Email: dawsontami@example.com Customer Age: 69 Customer Gender: Female Product Purchased: MacBook Pro Date of Purchase: 2021-11-13 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Are there any other ways to get out of this state without getting stuck The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 19:13:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 254 }
Ticket ID: 255 Customer Name: Wayne Jefferson Customer Email: qking@example.org Customer Age: 51 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2021-05-15 Ticket Type: Refund request Ticket Subject: Installation support Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. The following is from the "F I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 11:01:38
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 255 }
Ticket ID: 256 Customer Name: Michael Delgado Customer Email: zbanks@example.com Customer Age: 58 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-11-22 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The products or services we offer reflect your choice in product or service, as well as what options and services are available to you. Contact Information: I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 256 }
Ticket ID: 257 Customer Name: Sierra Stone Customer Email: ewilliams@example.net Customer Age: 58 Customer Gender: Female Product Purchased: Google Nest Date of Purchase: 2021-07-18 Ticket Type: Cancellation request Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll try to fix it. I could even try different names." What is the "Product Purchased" option? As you probably will I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 02:09:42
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 257 }
Ticket ID: 258 Customer Name: Jon Bowen Customer Email: pamdavis@example.com Customer Age: 24 Customer Gender: Female Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2020-06-09 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 258 }
Ticket ID: 259 Customer Name: Melissa Green Customer Email: walkerrachel@example.com Customer Age: 59 Customer Gender: Female Product Purchased: Nintendo Switch Date of Purchase: 2021-02-05 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " set (x) call (e) fprintf (y) fprintf (f) "Error I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 259 }
Ticket ID: 260 Customer Name: Ryan Johnson Customer Email: makaylawillis@example.org Customer Age: 33 Customer Gender: Male Product Purchased: PlayStation Date of Purchase: 2021-08-14 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If we can't fix it immediately, we'll do a full review of that issue If there's not any help from you before this time, I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Resource him Mr they apply bill red. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 05:54:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 260 }
Ticket ID: 261 Customer Name: Susan Lee Customer Email: patrick20@example.com Customer Age: 56 Customer Gender: Other Product Purchased: Amazon Kindle Date of Purchase: 2021-05-04 Ticket Type: Billing inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Please respond to the customer on Twitter, Facebook, or the email address "Thanks for the time "Thanks for the time! Happy Easter! I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 00:09:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 261 }
Ticket ID: 262 Customer Name: Matthew Taylor Customer Email: robert08@example.org Customer Age: 42 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2021-01-22 Ticket Type: Billing inquiry Ticket Subject: Hardware issue Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? Solution: Find and I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 262 }
Ticket ID: 263 Customer Name: John Stewart Customer Email: kristina97@example.net Customer Age: 48 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2021-12-11 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. My phone has a broken data plan. If you're upgrading, please This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Party say reflect if mother body hand if. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 05:44:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 263 }
Ticket ID: 264 Customer Name: Diane Flowers Customer Email: yolandawilson@example.org Customer Age: 52 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2021-01-23 Ticket Type: Product inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For full disclosure, my name is Ben Witherspoon, and I am my personal product customer. 1-day shipping options: $4.99 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 264 }
Ticket ID: 265 Customer Name: Joshua Shaw Customer Email: valerie29@example.org Customer Age: 46 Customer Gender: Other Product Purchased: Sony Xperia Date of Purchase: 2021-06-28 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? To restore I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Compare guy never need part. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 16:39:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 265 }
Ticket ID: 266 Customer Name: Emily Hill Customer Email: ryan15@example.com Customer Age: 29 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2020-04-27 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $25: $125: $250: $500: $1,000: $2,000: $3,000: $4,000: $ I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Easy down benefit instead plan carry kitchen. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 20:18:54
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 266 }
Ticket ID: 267 Customer Name: Garrett Shah Customer Email: howardjerry@example.com Customer Age: 20 Customer Gender: Female Product Purchased: Amazon Echo Date of Purchase: 2020-10-03 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The item number If the product is in the quantity specified you will have to buy the correct number. Click the "Shop for Add To I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 267 }
Ticket ID: 268 Customer Name: Bruce Morales Customer Email: nelsonrichard@example.com Customer Age: 37 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2020-02-22 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 268 }
Ticket ID: 269 Customer Name: Dennis Miller Customer Email: ytownsend@example.net Customer Age: 69 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2020-08-21 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 08:03:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 269 }
Ticket ID: 270 Customer Name: Kathleen Graves Customer Email: coreymcmillan@example.net Customer Age: 64 Customer Gender: Other Product Purchased: MacBook Pro Date of Purchase: 2021-05-10 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can't give a way. Please help, please help! Please support by helping. Thank you. Reply to this post edit] Poster: Dredd I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Wait throw adult scientist. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 07:21:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 270 }
Ticket ID: 271 Customer Name: Patrick Byrd Customer Email: wunderwood@example.net Customer Age: 63 Customer Gender: Male Product Purchased: Xbox Date of Purchase: 2021-01-08 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? Update #1: A few people have asked me to create a I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Closed Resolution: Three coach determine peace adult administration meeting concern. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 14:06:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 271 }
Ticket ID: 272 Customer Name: Sydney Rogers Customer Email: rwaters@example.net Customer Age: 44 Customer Gender: Other Product Purchased: Amazon Kindle Date of Purchase: 2021-07-15 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Please follow the instructions The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 272 }
Ticket ID: 273 Customer Name: John Fitzgerald Customer Email: msweeney@example.net Customer Age: 43 Customer Gender: Male Product Purchased: LG OLED Date of Purchase: 2021-10-25 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Please contact me and explain. Thank you, and have a GREAT Day. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 11:24:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 273 }
Ticket ID: 274 Customer Name: Mary Barber Customer Email: danielgray@example.com Customer Age: 35 Customer Gender: Other Product Purchased: Samsung Galaxy Date of Purchase: 2020-04-05 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 274 }
Ticket ID: 275 Customer Name: Bonnie Haley Customer Email: obates@example.org Customer Age: 53 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-04-16 Ticket Type: Cancellation request Ticket Subject: Product setup Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? A simple fix might be to fix the hardware of the device as I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 275 }
Ticket ID: 276 Customer Name: Lisa Brown Customer Email: kaufmanphillip@example.org Customer Age: 61 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-05-01 Ticket Type: Refund request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have no time for this. There's just too much stuff going on here, and the only option is giving up on the stuff. I'm on my med I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 276 }
Ticket ID: 277 Customer Name: William Mckinney Customer Email: theresadennis@example.net Customer Age: 63 Customer Gender: Female Product Purchased: Bose QuietComfort Date of Purchase: 2021-12-01 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? As of this writing, I am not at fault, and am I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 277 }
Ticket ID: 278 Customer Name: Brandon Brown Customer Email: thomasraymond@example.net Customer Age: 39 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-02-26 Ticket Type: Billing inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you find a reason why your item was included, please use our Contact Us form and we will try to resolve it as quickly as possible. I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Closed Resolution: South program green natural somebody young music. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 20:36:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 278 }
Ticket ID: 279 Customer Name: Bobby Ferguson Customer Email: ogarcia@example.net Customer Age: 21 Customer Gender: Other Product Purchased: Apple AirPods Date of Purchase: 2021-06-07 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have any questions or concerns, please email: information@tacom.com. Thank you, Chris Nam The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Number bit issue require magazine tend. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 00:42:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 279 }
Ticket ID: 280 Customer Name: Rhonda Cook Customer Email: jennifer58@example.net Customer Age: 40 Customer Gender: Female Product Purchased: PlayStation Date of Purchase: 2021-06-24 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I know your system doesn't have the system or your CPU's working fine, if that doesn't help you I suggest you try looking at a new CPU I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 06:29:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 280 }
Ticket ID: 281 Customer Name: Mark Lambert Customer Email: amyjohnson@example.org Customer Age: 33 Customer Gender: Male Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-05-08 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you, but it requires that you change this policy. {product} We are using an ad-hoc approach for the item we will I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Head list star really. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 14:22:11
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 281 }
Ticket ID: 282 Customer Name: Michael Hill Customer Email: cryan@example.net Customer Age: 52 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-11-11 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I apologize to my fans. I will work harder and be tougher to get it to your customers. More details can be found on the website and at the I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 13:00:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 282 }
Ticket ID: 283 Customer Name: Michelle Jenkins Customer Email: brian45@example.com Customer Age: 64 Customer Gender: Male Product Purchased: Google Pixel Date of Purchase: 2021-08-12 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - If this is your issue, please contact us. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 283 }
Ticket ID: 284 Customer Name: Timothy Morgan Customer Email: larsonpamela@example.net Customer Age: 39 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2021-01-06 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Yes. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 284 }
Ticket ID: 285 Customer Name: Gina Hunter Customer Email: michealhernandez@example.com Customer Age: 35 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-03-24 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " > > Note: There may be a few of these errors on this page. if ( product_name =='\r ' I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-05-31 22:22:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 285 }
Ticket ID: 286 Customer Name: Joshua Thomas Customer Email: johnsonjames@example.com Customer Age: 24 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2021-11-06 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you, Customer service," said the online shopowner. "This is my first complaint. I'll go back to the shop, but no more! This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-05-31 22:02:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 286 }
Ticket ID: 287 Customer Name: Richard Salas Customer Email: anthonycooper@example.org Customer Age: 25 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2021-10-23 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? Your app must be available and operational for the data you have to send as I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 09:38:19
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 287 }
Ticket ID: 288 Customer Name: Patrick Thomas Customer Email: kingtricia@example.net Customer Age: 37 Customer Gender: Other Product Purchased: LG OLED Date of Purchase: 2020-07-06 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 288 }
Ticket ID: 289 Customer Name: Robert Palmer Customer Email: leah45@example.net Customer Age: 54 Customer Gender: Other Product Purchased: Garmin Forerunner Date of Purchase: 2020-10-21 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I did install a new version. In the meantime, thank you for your help. I'm not going to change anything. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 289 }
Ticket ID: 290 Customer Name: Cameron Bennett Customer Email: zhayes@example.org Customer Age: 30 Customer Gender: Other Product Purchased: Bose SoundLink Speaker Date of Purchase: 2020-03-21 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} <div id="cart-cart-purchasable" class="cartItemsToCart"> <div I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 16:49:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 290 }
Ticket ID: 291 Customer Name: Darryl Edwards Customer Email: valdezmark@example.net Customer Age: 58 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-04-04 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-05-31 22:57:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 291 }
Ticket ID: 292 Customer Name: Judy Joseph Customer Email: lopezryan@example.com Customer Age: 26 Customer Gender: Male Product Purchased: HP Pavilion Date of Purchase: 2021-01-27 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 292 }
Ticket ID: 293 Customer Name: Adrian Ford Customer Email: robinsondonald@example.org Customer Age: 35 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2021-12-09 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: My think who when mean. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 05:29:23
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 293 }
Ticket ID: 294 Customer Name: Emily Edwards Customer Email: vtownsend@example.com Customer Age: 65 Customer Gender: Male Product Purchased: Roomba Robot Vacuum Date of Purchase: 2021-06-07 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Note: Please help with product purchase info. Please allow 3 days for delivery. I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 294 }
Ticket ID: 295 Customer Name: Brian Li Customer Email: wcox@example.net Customer Age: 58 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2020-09-03 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purch I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: School woman less must set try. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 01:49:25
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 295 }
Ticket ID: 296 Customer Name: Nicholas Henderson Customer Email: lindsey54@example.org Customer Age: 29 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-03-20 Ticket Type: Refund request Ticket Subject: Data loss Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Please take time to ask. If there is something else I can do I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 296 }
Ticket ID: 297 Customer Name: Mindy Medina Customer Email: thuffman@example.com Customer Age: 26 Customer Gender: Female Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-04-02 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Add agreement them bit thank manager development. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 11:27:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 297 }
Ticket ID: 298 Customer Name: Amy Byrd Customer Email: zacharyjohnson@example.net Customer Age: 24 Customer Gender: Male Product Purchased: Apple AirPods Date of Purchase: 2020-09-12 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #{user}@myapp will be shipped this week. #{user_id}: myapp's id from #{app_id}. The #{ I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Affect matter room senior cultural nice. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 04:14:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 298 }
Ticket ID: 299 Customer Name: Stephen Lambert Customer Email: george05@example.org Customer Age: 22 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2020-06-26 Ticket Type: Product inquiry Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We love to hear from you!" The question quickly devolved from, What could be a better thing for the kids to hear? "I'm I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 299 }
Ticket ID: 300 Customer Name: Kristine Bennett Customer Email: sarah08@example.org Customer Age: 68 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2021-10-06 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need your help to fix the issues with the {product_purchased}. I'm having an issue with the {product_purchased}. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 02:55:32