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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 200
} | Ticket ID: 201
Customer Name: Michelle Miller
Customer Email: hthomas@example.com
Customer Age: 51
Customer Gender: Other
Product Purchased: Asus ROG
Date of Purchase: 2021-01-13
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
0 1
1 2
4 / 8 A/S: POTATO INFLUENCE
Filed on: 26 Sep I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 201
} | Ticket ID: 202
Customer Name: Jamie Snyder
Customer Email: colemanalex@example.com
Customer Age: 55
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-12-16
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{item_category} - Display all items of the brand (e.g. shoes, dresses, gloves) from various retail outlets
- The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 202
} | Ticket ID: 203
Customer Name: Jennifer Hays
Customer Email: gnixon@example.org
Customer Age: 26
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-04-01
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please contact support@crowdfunding.com. Support is very helpful!
This is my attempt from the very beginning to give my backers something to invest in I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 203
} | Ticket ID: 204
Customer Name: Cameron Boyd
Customer Email: jeffrey03@example.net
Customer Age: 46
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-05-19
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The price on these products is wrong. We'll resolve it with the correct pricing at a later date, depending on the needs and capabilities of the customer. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-05-31 23:25:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 204
} | Ticket ID: 205
Customer Name: Hector Perez
Customer Email: erika47@example.org
Customer Age: 43
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2020-06-11
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If the product is NOT available, you now have a product_purchased. Please assist.
If you were the initial purchaser of the product I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Any we spring very.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 17:47:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 205
} | Ticket ID: 206
Customer Name: Mary Williams
Customer Email: jennifer22@example.net
Customer Age: 55
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-11-24
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you can find the right, you may be able to fix it.
Please let me know and I'll use them to fix a problem. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Employee support economy themselves should remember.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:56:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 206
} | Ticket ID: 207
Customer Name: James Pittman
Customer Email: kelseycurry@example.net
Customer Age: 47
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-11-04
Ticket Type: Billing inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks.
You need this product on your desktop that doesn't include an external hard drive (for example, from a printer, CD or DVD player). I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 207
} | Ticket ID: 208
Customer Name: Amy Church
Customer Email: rtate@example.org
Customer Age: 48
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-07-27
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 00:51:31 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 208
} | Ticket ID: 209
Customer Name: Brenda Freeman
Customer Email: raymond21@example.com
Customer Age: 38
Customer Gender: Male
Product Purchased: Canon EOS
Date of Purchase: 2021-03-12
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I used that one. It saved me $2 and didn't cost me any cash, so I figured I'd give it a try. I made an I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 209
} | Ticket ID: 210
Customer Name: Michael Phillips
Customer Email: castillochristopher@example.com
Customer Age: 62
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-02-04
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
• Do The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Yet deal something travel.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 21:50:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 210
} | Ticket ID: 211
Customer Name: Lydia Lewis
Customer Email: mitchellpatricia@example.net
Customer Age: 39
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-01-16
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. # {product_purchased}. My $50 bill and my $100 bill and a $50 bill... pic.twitter.com/RQDp I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-05-31 23:41:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 211
} | Ticket ID: 212
Customer Name: Jacob Villarreal
Customer Email: jonathan58@example.net
Customer Age: 49
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-04-06
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Here's an article by my friend Rob from MEC and I've recently been talking to everyone:
http://www.mobilegrouper. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 12:37:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 212
} | Ticket ID: 213
Customer Name: Kevin Moore
Customer Email: banksbrittany@example.com
Customer Age: 34
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-04-15
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you
Mara G
We're sorry, an error occurred while processing your order. Please try again in 2 to 3 hours. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 213
} | Ticket ID: 214
Customer Name: Steven Moore
Customer Email: martinezcory@example.net
Customer Age: 62
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-12-24
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
My order arrived within 24 hours, as I purchased a lot I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 214
} | Ticket ID: 215
Customer Name: Jeanne Duncan
Customer Email: aguirrederrick@example.com
Customer Age: 28
Customer Gender: Male
Product Purchased: Asus ROG
Date of Purchase: 2020-03-03
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
$ curl -s the_product I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 215
} | Ticket ID: 216
Customer Name: Damon Kelly
Customer Email: reedalison@example.org
Customer Age: 59
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-09-13
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
There is no way to know if something is deleting your data or not. In other words I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 216
} | Ticket ID: 217
Customer Name: Angela Thompson
Customer Email: walkerleslie@example.net
Customer Age: 18
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-01-03
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
No, the firmware can always be updated only in case of I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 14:13:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 217
} | Ticket ID: 218
Customer Name: Manuel Wilkerson
Customer Email: millerjill@example.com
Customer Age: 20
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-12-02
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product was purchased from JVC's warehouse on the day of the auction
Product was sold on the street of Brooklyn's Brooklyn Museum
Please assist This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 218
} | Ticket ID: 219
Customer Name: Jennifer Jones
Customer Email: zcoleman@example.net
Customer Age: 44
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-02-12
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. # # If the product will sell for only $0 and then sold again after 3 minutes. The customer should be able to figure out a return value from the store I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 03:11:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 219
} | Ticket ID: 220
Customer Name: Brendan Lang II
Customer Email: timothy22@example.com
Customer Age: 65
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-09-23
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for subscribing! You may unsubscribe at any time.
You may opt-out at any time.
You may not re- I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Detail blood take hear husband health audience.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 09:57:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 220
} | Ticket ID: 221
Customer Name: Jacqueline Weaver
Customer Email: julie53@example.com
Customer Age: 70
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-03-21
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. There are some issues that require immediate action (1 month) and the payment for the services will be collected as soon as the item is available.
Please follow I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Manage worker none hot air most other.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 13:53:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 221
} | Ticket ID: 222
Customer Name: Richard Smith
Customer Email: wanderson@example.com
Customer Age: 34
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-03-27
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Contact customer support.
I'm having an issue with the product_purchased}. Please assist. Contact customer support. I'm having an issue with some I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 09:13:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 222
} | Ticket ID: 223
Customer Name: Renee Brown
Customer Email: yhunter@example.com
Customer Age: 64
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2021-02-05
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I have done everything right, and it's I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-05-31 23:24:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 223
} | Ticket ID: 224
Customer Name: Allison King
Customer Email: jensenwilliam@example.org
Customer Age: 67
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-05-27
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " aspiration_id ='1.13191422152955456214954559.454545.45453057.4545 I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-05-31 22:57:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 224
} | Ticket ID: 225
Customer Name: Allen Jones
Customer Email: elizabeth98@example.net
Customer Age: 59
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-11-16
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 225
} | Ticket ID: 226
Customer Name: Heather Hood
Customer Email: annaholder@example.com
Customer Age: 35
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2020-03-29
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If something goes wrong in the billing process or if you have no response or other issues please contact the customer service representative you send.
What happens after The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: View there race source career fact begin.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 12:23:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 226
} | Ticket ID: 227
Customer Name: Angelica Tucker
Customer Email: vanessa77@example.net
Customer Age: 53
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2021-01-04
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased} I'm having an issue with product_purchased that says {product_purchased} was added to / I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Young crime imagine.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-05-31 22:49:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 227
} | Ticket ID: 228
Customer Name: Caroline Cummings
Customer Email: justinsmith@example.net
Customer Age: 56
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2020-03-08
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: There seems to be a hardware problem with my {product_purchased}. The screen is flickering, and I'm unable to use it. What should I do? This is mostly because there is not enough RAM to take this down. Is there I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 04:59:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 228
} | Ticket ID: 229
Customer Name: Andrew Adams
Customer Email: riverapatricia@example.com
Customer Age: 32
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-07-21
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It does NOT count as the package was purchased after my purchase and is included as a "private" purchase," etc.
The only good news is that my I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 229
} | Ticket ID: 230
Customer Name: Rhonda Gomez
Customer Email: srivera@example.net
Customer Age: 66
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-02-20
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!
This is the standard and recommended type. There are also many differencesLIST for "standard" products. If you can only read that type then you I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Memory for bag wonder ok sister about.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 08:10:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 230
} | Ticket ID: 231
Customer Name: Ricardo Alexander
Customer Email: brian74@example.com
Customer Age: 65
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-06-29
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you for your Support!
Volta's new iPhone 6, on sale today for $799, will cost $3,600 to pre-order I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 16:17:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 231
} | Ticket ID: 232
Customer Name: Amanda Johnson
Customer Email: dmalone@example.net
Customer Age: 55
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-10-31
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Asking for a refund or exchange
The customer may choose to return shipping costs once they request a refund.
Refunds may also have I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 00:58:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 232
} | Ticket ID: 233
Customer Name: Stephanie Bailey
Customer Email: scottvaughn@example.net
Customer Age: 40
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-03-21
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the (product_purchased). Please assist.
This does not help me to continue to play the game I The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 233
} | Ticket ID: 234
Customer Name: Rachel Jones
Customer Email: andrea53@example.org
Customer Age: 67
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-02-01
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks! I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 13:13:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 234
} | Ticket ID: 235
Customer Name: Ashley Wiggins
Customer Email: john06@example.org
Customer Age: 65
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-03-29
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please note that the manufacturer may want your name on the label in several cases. However, I never have, nor will I ever be used to I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 235
} | Ticket ID: 236
Customer Name: Ruth Fritz
Customer Email: williamnelson@example.net
Customer Age: 18
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-12-04
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. That's not right either; we don't offer any services to create or sell products without the consent of purchasers.
What is My Account? I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 05:47:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 236
} | Ticket ID: 237
Customer Name: Leslie Watson
Customer Email: robertogreen@example.com
Customer Age: 40
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-01-07
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
This issue is not caused by external network interference. The hardware adapter I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Fill in green.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 08:21:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 237
} | Ticket ID: 238
Customer Name: Marcia Lewis
Customer Email: lshaffer@example.com
Customer Age: 31
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2021-09-16
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
We're not sure if there are any products that are eligible for a refund of our service fees.
The price shown represents your credit score while you I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: So late fine expert sometimes professional.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 00:51:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 238
} | Ticket ID: 239
Customer Name: Christopher Henderson
Customer Email: diazjulie@example.net
Customer Age: 69
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-01-21
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If it seems like I missed something, feel free to try it.
We've worked the hard in making your app available in all languages. You can download I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 16:22:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 239
} | Ticket ID: 240
Customer Name: Sara Meza
Customer Email: jonesvictoria@example.net
Customer Age: 48
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2020-02-22
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When you select the product on our site and click on the 'add to cart' button, it says: 'Sorry – no product is found. Please I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 240
} | Ticket ID: 241
Customer Name: Michael Adams
Customer Email: jacklucas@example.org
Customer Age: 66
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-07-25
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is the one that came with the product(s) and which has made the delivery
easy.
You can do this by emailing support[ I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Walk air actually citizen light travel lose will.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 12:44:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 241
} | Ticket ID: 242
Customer Name: Marcus Rice
Customer Email: tina56@example.com
Customer Age: 55
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-10-26
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1) If you purchased the product you were given the gift, please do not enter the gift in the order listed on this page. 2) If you are not This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Yet laugh safe claim.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 08:10:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 242
} | Ticket ID: 243
Customer Name: Chelsea James
Customer Email: dana94@example.net
Customer Age: 30
Customer Gender: Male
Product Purchased: Fitbit Charge
Date of Purchase: 2021-05-29
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If an order is made, please send me your name, email address & phone number so I can get in touch and get back to them. Thanks. You can I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 243
} | Ticket ID: 244
Customer Name: Nicholas Scott
Customer Email: nicholaspacheco@example.org
Customer Age: 43
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2020-05-21
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? If your business is I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 06:35:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 244
} | Ticket ID: 245
Customer Name: Kathleen Thornton
Customer Email: qburton@example.com
Customer Age: 66
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-01-15
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I am a new customer, not a giftcard shopper, and there are no restrictions on how often to respond to a product purchase. But please be I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 06:07:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 245
} | Ticket ID: 246
Customer Name: Andrea Wood
Customer Email: erica00@example.net
Customer Age: 55
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2020-04-07
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for your support.
Best Regards,
Michael
I've been using the product for 2 months. I've bought it I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 04:19:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 246
} | Ticket ID: 247
Customer Name: Sean Irwin
Customer Email: mayerroger@example.com
Customer Age: 59
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-02-09
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We have nothing to do with it. Please try to have an informed discussion about this issue with the seller. Thank you for your time!
3/28 The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 05:41:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 247
} | Ticket ID: 248
Customer Name: Edward Bush
Customer Email: clarkadrian@example.org
Customer Age: 37
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-01-22
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. — Donald J. Trump (@realDonaldTrump) January 24, 2016
The campaign later said the deleted The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 248
} | Ticket ID: 249
Customer Name: Jared Greene
Customer Email: shirleyweaver@example.com
Customer Age: 44
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-04-22
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
How to get to our store!
To help you get the shopping experience, we will be hosting a meeting 2257 Fwy SE West, NE I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 09:57:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 249
} | Ticket ID: 250
Customer Name: David Madden
Customer Email: cathywatson@example.com
Customer Age: 35
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2021-09-20
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
If you've been I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Employee cell leave.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 15:10:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 250
} | Ticket ID: 251
Customer Name: Zachary Weiss
Customer Email: cindy89@example.org
Customer Age: 19
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-07-27
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Heavy old particular something.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 03:15:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 251
} | Ticket ID: 252
Customer Name: James Smith Jr.
Customer Email: rphelps@example.net
Customer Age: 29
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-12-05
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is not an issue from a manufacturer. Please assist me
(I understand if the product wasn't a manufacturer) Thank you.
This I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 14:54:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 252
} | Ticket ID: 253
Customer Name: Rebecca Stokes
Customer Email: gallowaywillie@example.com
Customer Age: 40
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-03-20
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
I've been using Microsoft Azure's REST service for almost 4 years now. I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 03:30:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 253
} | Ticket ID: 254
Customer Name: Alexis Lynn
Customer Email: dawsontami@example.com
Customer Age: 69
Customer Gender: Female
Product Purchased: MacBook Pro
Date of Purchase: 2021-11-13
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Are there any other ways to get out of this state without getting stuck The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:13:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 254
} | Ticket ID: 255
Customer Name: Wayne Jefferson
Customer Email: qking@example.org
Customer Age: 51
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2021-05-15
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
The following is from the "F I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 11:01:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 255
} | Ticket ID: 256
Customer Name: Michael Delgado
Customer Email: zbanks@example.com
Customer Age: 58
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-11-22
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The products or services we offer reflect your choice in product or service, as well as what options and services are available to you. Contact Information: I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 256
} | Ticket ID: 257
Customer Name: Sierra Stone
Customer Email: ewilliams@example.net
Customer Age: 58
Customer Gender: Female
Product Purchased: Google Nest
Date of Purchase: 2021-07-18
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll try to fix it. I could even try different names."
What is the "Product Purchased" option?
As you probably will I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 02:09:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 257
} | Ticket ID: 258
Customer Name: Jon Bowen
Customer Email: pamdavis@example.com
Customer Age: 24
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-06-09
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 258
} | Ticket ID: 259
Customer Name: Melissa Green
Customer Email: walkerrachel@example.com
Customer Age: 59
Customer Gender: Female
Product Purchased: Nintendo Switch
Date of Purchase: 2021-02-05
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"
set (x)
call (e)
fprintf (y)
fprintf (f)
"Error I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 259
} | Ticket ID: 260
Customer Name: Ryan Johnson
Customer Email: makaylawillis@example.org
Customer Age: 33
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-08-14
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If we can't fix it immediately, we'll do a full review of that issue
If there's not any help from you before this time, I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Resource him Mr they apply bill red.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 05:54:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 260
} | Ticket ID: 261
Customer Name: Susan Lee
Customer Email: patrick20@example.com
Customer Age: 56
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-05-04
Ticket Type: Billing inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. - Please respond to the customer on Twitter, Facebook, or the email address
"Thanks for the time
"Thanks for the time! Happy Easter! I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 00:09:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 261
} | Ticket ID: 262
Customer Name: Matthew Taylor
Customer Email: robert08@example.org
Customer Age: 42
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-01-22
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
Solution: Find and I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 262
} | Ticket ID: 263
Customer Name: John Stewart
Customer Email: kristina97@example.net
Customer Age: 48
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2021-12-11
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist. My phone has a broken data plan. If you're upgrading, please This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Party say reflect if mother body hand if.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 05:44:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 263
} | Ticket ID: 264
Customer Name: Diane Flowers
Customer Email: yolandawilson@example.org
Customer Age: 52
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-01-23
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For full disclosure, my name is Ben Witherspoon, and I am my personal product customer.
1-day shipping options: $4.99 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 264
} | Ticket ID: 265
Customer Name: Joshua Shaw
Customer Email: valerie29@example.org
Customer Age: 46
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2021-06-28
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
To restore I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Compare guy never need part.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 16:39:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 265
} | Ticket ID: 266
Customer Name: Emily Hill
Customer Email: ryan15@example.com
Customer Age: 29
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2020-04-27
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $25: $125: $250: $500: $1,000: $2,000: $3,000: $4,000: $ I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Easy down benefit instead plan carry kitchen.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 20:18:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 266
} | Ticket ID: 267
Customer Name: Garrett Shah
Customer Email: howardjerry@example.com
Customer Age: 20
Customer Gender: Female
Product Purchased: Amazon Echo
Date of Purchase: 2020-10-03
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The item number
If the product is in the quantity specified you will have to buy the correct number.
Click the "Shop for Add To I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 267
} | Ticket ID: 268
Customer Name: Bruce Morales
Customer Email: nelsonrichard@example.com
Customer Age: 37
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2020-02-22
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 268
} | Ticket ID: 269
Customer Name: Dennis Miller
Customer Email: ytownsend@example.net
Customer Age: 69
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-08-21
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 08:03:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 269
} | Ticket ID: 270
Customer Name: Kathleen Graves
Customer Email: coreymcmillan@example.net
Customer Age: 64
Customer Gender: Other
Product Purchased: MacBook Pro
Date of Purchase: 2021-05-10
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can't give a way. Please help, please help! Please support by helping. Thank you.
Reply to this post edit] Poster: Dredd I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Wait throw adult scientist.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 07:21:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 270
} | Ticket ID: 271
Customer Name: Patrick Byrd
Customer Email: wunderwood@example.net
Customer Age: 63
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2021-01-08
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
Update #1: A few people have asked me to create a I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Three coach determine peace adult administration meeting concern.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 14:06:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 271
} | Ticket ID: 272
Customer Name: Sydney Rogers
Customer Email: rwaters@example.net
Customer Age: 44
Customer Gender: Other
Product Purchased: Amazon Kindle
Date of Purchase: 2021-07-15
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Please follow the instructions The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 272
} | Ticket ID: 273
Customer Name: John Fitzgerald
Customer Email: msweeney@example.net
Customer Age: 43
Customer Gender: Male
Product Purchased: LG OLED
Date of Purchase: 2021-10-25
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it? Please contact me and explain.
Thank you, and have a GREAT Day. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 11:24:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 273
} | Ticket ID: 274
Customer Name: Mary Barber
Customer Email: danielgray@example.com
Customer Age: 35
Customer Gender: Other
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-04-05
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 274
} | Ticket ID: 275
Customer Name: Bonnie Haley
Customer Email: obates@example.org
Customer Age: 53
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-04-16
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
A simple fix might be to fix the hardware of the device as I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 275
} | Ticket ID: 276
Customer Name: Lisa Brown
Customer Email: kaufmanphillip@example.org
Customer Age: 61
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-05-01
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have no time for this. There's just too much stuff going on here, and the only option is giving up on the stuff. I'm on my med I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 276
} | Ticket ID: 277
Customer Name: William Mckinney
Customer Email: theresadennis@example.net
Customer Age: 63
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-12-01
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
As of this writing, I am not at fault, and am I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 277
} | Ticket ID: 278
Customer Name: Brandon Brown
Customer Email: thomasraymond@example.net
Customer Age: 39
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-02-26
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you find a reason why your item was included, please use our Contact Us form and we will try to resolve it as quickly as possible. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Closed
Resolution: South program green natural somebody young music.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 20:36:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 278
} | Ticket ID: 279
Customer Name: Bobby Ferguson
Customer Email: ogarcia@example.net
Customer Age: 21
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-06-07
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you have any questions or concerns, please email: information@tacom.com.
Thank you,
Chris
Nam The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Number bit issue require magazine tend.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 00:42:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 279
} | Ticket ID: 280
Customer Name: Rhonda Cook
Customer Email: jennifer58@example.net
Customer Age: 40
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-06-24
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I know your system doesn't have the system or your CPU's working fine, if that doesn't help you I suggest you try looking at a new CPU I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 06:29:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 280
} | Ticket ID: 281
Customer Name: Mark Lambert
Customer Email: amyjohnson@example.org
Customer Age: 33
Customer Gender: Male
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-05-08
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you, but it requires that you change this policy.
{product}
We are using an ad-hoc approach for the item we will I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Head list star really.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 14:22:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 281
} | Ticket ID: 282
Customer Name: Michael Hill
Customer Email: cryan@example.net
Customer Age: 52
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-11-11
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I apologize to my fans. I will work harder and be tougher to get it to your customers.
More details can be found on the website and at the I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 13:00:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 282
} | Ticket ID: 283
Customer Name: Michelle Jenkins
Customer Email: brian45@example.com
Customer Age: 64
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-08-12
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- If this is your issue, please contact us. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 283
} | Ticket ID: 284
Customer Name: Timothy Morgan
Customer Email: larsonpamela@example.net
Customer Age: 39
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-01-06
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
Yes. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 284
} | Ticket ID: 285
Customer Name: Gina Hunter
Customer Email: michealhernandez@example.com
Customer Age: 35
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-03-24
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "
>
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if ( product_name =='\r ' I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-05-31 22:22:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 285
} | Ticket ID: 286
Customer Name: Joshua Thomas
Customer Email: johnsonjames@example.com
Customer Age: 24
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-11-06
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you, Customer service," said the online shopowner.
"This is my first complaint. I'll go back to the shop, but no more! This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-05-31 22:02:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 286
} | Ticket ID: 287
Customer Name: Richard Salas
Customer Email: anthonycooper@example.org
Customer Age: 25
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2021-10-23
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
Your app must be available and operational for the data you have to send as I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 09:38:19 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 287
} | Ticket ID: 288
Customer Name: Patrick Thomas
Customer Email: kingtricia@example.net
Customer Age: 37
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2020-07-06
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 288
} | Ticket ID: 289
Customer Name: Robert Palmer
Customer Email: leah45@example.net
Customer Age: 54
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-10-21
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I did install a new version. In the meantime, thank you for your help. I'm not going to change anything. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 289
} | Ticket ID: 290
Customer Name: Cameron Bennett
Customer Email: zhayes@example.org
Customer Age: 30
Customer Gender: Other
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2020-03-21
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
{product_purchased}
<div id="cart-cart-purchasable" class="cartItemsToCart"> <div I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 16:49:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 290
} | Ticket ID: 291
Customer Name: Darryl Edwards
Customer Email: valdezmark@example.net
Customer Age: 58
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-04-04
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-05-31 22:57:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 291
} | Ticket ID: 292
Customer Name: Judy Joseph
Customer Email: lopezryan@example.com
Customer Age: 26
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-01-27
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 292
} | Ticket ID: 293
Customer Name: Adrian Ford
Customer Email: robinsondonald@example.org
Customer Age: 35
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-12-09
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: My think who when mean.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 05:29:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 293
} | Ticket ID: 294
Customer Name: Emily Edwards
Customer Email: vtownsend@example.com
Customer Age: 65
Customer Gender: Male
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-06-07
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note: Please help with product purchase info.
Please allow 3 days for delivery. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 294
} | Ticket ID: 295
Customer Name: Brian Li
Customer Email: wcox@example.net
Customer Age: 58
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-09-03
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purch I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: School woman less must set try.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 01:49:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 295
} | Ticket ID: 296
Customer Name: Nicholas Henderson
Customer Email: lindsey54@example.org
Customer Age: 29
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-03-20
Ticket Type: Refund request
Ticket Subject: Data loss
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Please take time to ask. If there is something else I can do I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 296
} | Ticket ID: 297
Customer Name: Mindy Medina
Customer Email: thuffman@example.com
Customer Age: 26
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-04-02
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Add agreement them bit thank manager development.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 11:27:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 297
} | Ticket ID: 298
Customer Name: Amy Byrd
Customer Email: zacharyjohnson@example.net
Customer Age: 24
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2020-09-12
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. #{user}@myapp will be shipped this week. #{user_id}: myapp's id from #{app_id}. The #{ I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Affect matter room senior cultural nice.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 04:14:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 298
} | Ticket ID: 299
Customer Name: Stephen Lambert
Customer Email: george05@example.org
Customer Age: 22
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-06-26
Ticket Type: Product inquiry
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We love to hear from you!"
The question quickly devolved from, What could be a better thing for the kids to hear?
"I'm I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 299
} | Ticket ID: 300
Customer Name: Kristine Bennett
Customer Email: sarah08@example.org
Customer Age: 68
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-10-06
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I need your help to fix the issues with the {product_purchased}. I'm having an issue with the {product_purchased}. I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 02:55:32 |