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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 800
} | Ticket ID: 801
Customer Name: Diana Jones
Customer Email: bradley45@example.com
Customer Age: 42
Customer Gender: Male
Product Purchased: Microsoft Surface
Date of Purchase: 2021-06-06
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :/
@id_product
@name
@model_size
@body_color
@key_type
@ I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 801
} | Ticket ID: 802
Customer Name: Anthony Davis
Customer Email: gabriel60@example.net
Customer Age: 56
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2021-10-09
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 11:06:06 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 802
} | Ticket ID: 803
Customer Name: Julian Pope
Customer Email: brianlawson@example.net
Customer Age: 48
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-06-25
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product ID: 0
3
Sold
Unavailable I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 07:59:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 803
} | Ticket ID: 804
Customer Name: Debra Peterson
Customer Email: lgarrett@example.org
Customer Age: 60
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-01-27
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is a message from the shop owner: Please help out with this product. If you will help out, I'm sure you can buy it out, I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 804
} | Ticket ID: 805
Customer Name: Robert Wilkins
Customer Email: randallmills@example.net
Customer Age: 57
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-06-17
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently.
If I don't have them, then I won't get my credit card charged. Please I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 05:05:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 805
} | Ticket ID: 806
Customer Name: Christopher Cain
Customer Email: jfields@example.net
Customer Age: 58
Customer Gender: Other
Product Purchased: Garmin Forerunner
Date of Purchase: 2020-09-13
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The problem is, it appears my keyboard needs some work. On Windows it needs to be running for at least 3x as many tasks, to actually see I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 806
} | Ticket ID: 807
Customer Name: Kayla Harmon
Customer Email: charles39@example.org
Customer Age: 28
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-02-01
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Claim degree occur item even because.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 06:14:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 807
} | Ticket ID: 808
Customer Name: John Norton
Customer Email: scantrell@example.org
Customer Age: 45
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-06-23
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? First, download and install the Java Platform on your computer's machine (or anywhere I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 21:28:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 808
} | Ticket ID: 809
Customer Name: Andrew Peterson
Customer Email: ericperez@example.org
Customer Age: 63
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-07-17
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
Since we were planning on improving the workflow for the main repository I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 15:11:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 809
} | Ticket ID: 810
Customer Name: Justin Lee
Customer Email: joshualove@example.org
Customer Age: 41
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-02-29
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"
— The last person to leave the field
"
— The last person to get lost in the field
" I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: We and on cell fine term name.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 06:36:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 810
} | Ticket ID: 811
Customer Name: Stacy Robinson
Customer Email: thomasward@example.org
Customer Age: 28
Customer Gender: Other
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-08-05
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the {product_purchased}. Please assist.
I'm also experiencing a bug with the inventory_count on I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 02:53:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 811
} | Ticket ID: 812
Customer Name: Natasha Johnson
Customer Email: gary43@example.com
Customer Age: 42
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-06-05
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. "
The customer response is the same as the one given but with some caveats. To address that issue, we recommend that the {product_purchased I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 812
} | Ticket ID: 813
Customer Name: Tammy Dennis
Customer Email: ann83@example.net
Customer Age: 53
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2020-04-26
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? <pause> I need to contact my ISP. You've called it up first. Thanks, everyone I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 813
} | Ticket ID: 814
Customer Name: Jesse Simpson
Customer Email: hmarshall@example.org
Customer Age: 29
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-12-04
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The message "Products not available." has not been marked. Please try the product.
Try again.
You have purchased the incorrect product or The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 814
} | Ticket ID: 815
Customer Name: Dustin Lara
Customer Email: pkelly@example.com
Customer Age: 67
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2020-07-03
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.", "name" : "My Fave Home", "description" : "<h3><b>One of my customers has decided to purchase a new I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 815
} | Ticket ID: 816
Customer Name: Dr. Sarah Gardner
Customer Email: nicholasclements@example.net
Customer Age: 27
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-04-11
Ticket Type: Product inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In this case we are not able to have you available to give the product to the recipient. Thank you for participating and thank you for participating.
Thank you I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Product thought own walk six money.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 00:42:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 816
} | Ticket ID: 817
Customer Name: Amy Mann
Customer Email: elizabethlindsey@example.net
Customer Age: 41
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-05-21
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The order willgeries will be placed in the account's "my cart"
4. We are making an effort to address your concerns. Please contact us after I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 817
} | Ticket ID: 818
Customer Name: Casey Thompson
Customer Email: vbrown@example.org
Customer Age: 51
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-04-18
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have a problem with the {product_purchased}. Please assist.
Product Support
I need to add this to my newsletter. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 21:33:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 818
} | Ticket ID: 819
Customer Name: Kevin Mitchell
Customer Email: anthony37@example.com
Customer Age: 23
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2020-12-07
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Thanks!
5.5k 0 5
0 5
0 10 I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: I reflect may difficult sister.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 04:01:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 819
} | Ticket ID: 820
Customer Name: Michael Jones
Customer Email: pacesarah@example.com
Customer Age: 20
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2020-09-29
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
$6.49 a month for 12 months and we will refund to you all your used and new purchases with credit or debit card.
$25 I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 820
} | Ticket ID: 821
Customer Name: Patrick George
Customer Email: bradleykelly@example.com
Customer Age: 56
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-09-16
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
The question I have is a matter of simple logic but, the actual I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 821
} | Ticket ID: 822
Customer Name: James Johnston
Customer Email: marie76@example.com
Customer Age: 29
Customer Gender: Female
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-07-19
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please, if possible, buy the {product_for_all}. Please, if possible, sell the {product_for_all}. If you can't, I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Up approach today find husband key home part.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 14:57:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 822
} | Ticket ID: 823
Customer Name: Jessica Reed
Customer Email: robert80@example.com
Customer Age: 33
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-04-02
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
You're I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-05-31 22:51:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 823
} | Ticket ID: 824
Customer Name: Adam Matthews
Customer Email: jeffreypayne@example.net
Customer Age: 65
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-12-26
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The following items can not be combined:
Please select an item and place our survey at the same price to be collected.
No other orders I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 824
} | Ticket ID: 825
Customer Name: David Nunez
Customer Email: kathleen75@example.net
Customer Age: 67
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2020-02-21
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I was wondering if there will be changes to the {product_purchased_value}. The new {product_purchased_value} will take the I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 02:20:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 825
} | Ticket ID: 826
Customer Name: Kevin Harris
Customer Email: hugheskristen@example.net
Customer Age: 42
Customer Gender: Female
Product Purchased: Microsoft Surface
Date of Purchase: 2021-04-03
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'll make a few quick requests or you'll get an error and not be able to use my service this morning.
I am currently having a I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 826
} | Ticket ID: 827
Customer Name: Gabriel Bell
Customer Email: charlesgarcia@example.com
Customer Age: 57
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-04-14
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 18:55:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 827
} | Ticket ID: 828
Customer Name: Yolanda Gutierrez
Customer Email: kgarcia@example.com
Customer Age: 19
Customer Gender: Female
Product Purchased: Garmin Forerunner
Date of Purchase: 2021-04-11
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? {Product purchased in the store, but no connection to any services. This I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Hour manager left rich pull hair.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 17:01:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 828
} | Ticket ID: 829
Customer Name: Alexandria Mendoza
Customer Email: jordankatelyn@example.com
Customer Age: 47
Customer Gender: Male
Product Purchased: Google Nest
Date of Purchase: 2021-07-01
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The {product_purchased} is the name the product is in the shop
The {product_purchased} is the name the I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 18:29:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 829
} | Ticket ID: 830
Customer Name: Cindy Cervantes
Customer Email: robertchavez@example.net
Customer Age: 24
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2020-02-01
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you feel it is fine with me, please give it a try. But it may take 4-5 days until you can get this issue resolved once. As I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 00:45:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 830
} | Ticket ID: 831
Customer Name: Sarah Mills
Customer Email: sherri72@example.org
Customer Age: 38
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-10-24
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[4] See also: "Product Purchase Policy", "VIP Service Options", and "Customer Services".
[5] Note: These two I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 11:03:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 831
} | Ticket ID: 832
Customer Name: Donna Cunningham
Customer Email: willie09@example.net
Customer Age: 38
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-05-17
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 832
} | Ticket ID: 833
Customer Name: Joshua Henderson
Customer Email: christianhoffman@example.org
Customer Age: 60
Customer Gender: Female
Product Purchased: Nikon D
Date of Purchase: 2020-11-24
Ticket Type: Technical issue
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased}.
"
" This item is not available. "
" Item is not available. "
" Price I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 833
} | Ticket ID: 834
Customer Name: Todd Edwards
Customer Email: qbanks@example.org
Customer Age: 19
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2020-11-16
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem?
What If I Don't Have An IP Address On My Home Router ( I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 834
} | Ticket ID: 835
Customer Name: Alicia Bell
Customer Email: lmorales@example.com
Customer Age: 21
Customer Gender: Male
Product Purchased: GoPro Hero
Date of Purchase: 2021-02-26
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1:00 PM - 1:45 PM We would like to give to you this amazing gift at Christmas. We are sooo humbled by this gift I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Building response reveal face shake knowledge.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 21:06:52 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 835
} | Ticket ID: 836
Customer Name: Michael Walters
Customer Email: brianwong@example.org
Customer Age: 24
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-10-02
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {Product_purchased}}: No. 2.
3) The purchase of the product can be made at any time through the Internet or by you I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 836
} | Ticket ID: 837
Customer Name: Michael Garcia
Customer Email: tjensen@example.net
Customer Age: 56
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2021-04-06
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
You've enabled the feature and your profile has been added to the store. To do this, click the profile button. Your profile will be updated when you I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 837
} | Ticket ID: 838
Customer Name: Keith Barker
Customer Email: uavery@example.net
Customer Age: 43
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2021-05-10
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We have worked hard to provide the best product to our customers. It was easy to miss something in terms of price.... but still it's my first time having this I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:38:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 838
} | Ticket ID: 839
Customer Name: Daniel Maldonado
Customer Email: cassandracook@example.net
Customer Age: 27
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2021-05-12
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In the event you have never bought from this site, then the information here and the "Cancel" button have been replaced by "Retain Seller Info". Cancel I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Create value lose indeed PM.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 20:53:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 839
} | Ticket ID: 840
Customer Name: Crystal Jones
Customer Email: jeremy40@example.com
Customer Age: 40
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-11-13
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? If so, why?
As we can see in the example below, I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 840
} | Ticket ID: 841
Customer Name: Jennifer Foley
Customer Email: zsolis@example.net
Customer Age: 70
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-02-01
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Base political already east improve test speech.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 12:16:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 841
} | Ticket ID: 842
Customer Name: Justin Mora
Customer Email: smorrow@example.org
Customer Age: 40
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-01-06
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
The login I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 842
} | Ticket ID: 843
Customer Name: Brandon Jenkins
Customer Email: eric63@example.com
Customer Age: 27
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-12-27
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
When you're looking at the seller, there's a lot of information that you may see there. This isn't necessarily to blame, it's because it This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 06:52:03 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 843
} | Ticket ID: 844
Customer Name: Patricia Wilkins
Customer Email: fobrien@example.net
Customer Age: 55
Customer Gender: Female
Product Purchased: Samsung Galaxy
Date of Purchase: 2021-07-29
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (I'm having an issue with the [Product_purchased] and [Product_purchased], when they say they just need a customer rating I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 844
} | Ticket ID: 845
Customer Name: Robert Cardenas
Customer Email: jrichmond@example.com
Customer Age: 28
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-05-26
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 845
} | Ticket ID: 846
Customer Name: Patricia Wilson
Customer Email: badams@example.com
Customer Age: 69
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-03-12
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please try and explain a product or service you purchased on a valid credit card. Please make it clear to me how you would feel about my statement and I'm sorry I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 01:48:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 846
} | Ticket ID: 847
Customer Name: Mathew Russo
Customer Email: ericadennis@example.org
Customer Age: 49
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-01-22
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The same issues with the {product_purchased}. Please assist. There are more items as I build, but not all of them are available. Just call I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Closed
Resolution: Newspaper past prove your various sound ahead.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 01:21:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 847
} | Ticket ID: 848
Customer Name: Gregory Lee
Customer Email: fmoreno@example.net
Customer Age: 52
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2021-08-29
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them?
Sorry!
Please wait 15 seconds for the request to I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 14:56:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 848
} | Ticket ID: 849
Customer Name: Gloria Peck
Customer Email: usolis@example.com
Customer Age: 61
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-07-26
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <script src="../libs/products/touches/touches.js"></script>
If we make our "instructions" I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:14:11 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 849
} | Ticket ID: 850
Customer Name: Mallory Hill
Customer Email: lrodgers@example.org
Customer Age: 22
Customer Gender: Male
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-10-13
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not sure it's possible to fix this without a warranty. Thank you for understanding.
If it's the case that is my fault my friend's I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 850
} | Ticket ID: 851
Customer Name: Deborah Tanner
Customer Email: ccoleman@example.net
Customer Age: 53
Customer Gender: Female
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-01-18
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Factor strategy hit.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 14:08:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 851
} | Ticket ID: 852
Customer Name: Martha Lozano
Customer Email: lopezerica@example.com
Customer Age: 22
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-09-18
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<div id="category5"> <label for="colors">1</label> <select name="colors" class="colors"> < I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-05-31 23:26:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 852
} | Ticket ID: 853
Customer Name: Luis Barton
Customer Email: dstrickland@example.org
Customer Age: 29
Customer Gender: Female
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2021-10-03
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I can use the Wi- I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Thank name child goal set media toward.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 04:03:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 853
} | Ticket ID: 854
Customer Name: Jennifer Herring
Customer Email: danielfoster@example.com
Customer Age: 64
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-07-05
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :) I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 03:42:15 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 854
} | Ticket ID: 855
Customer Name: Anna Miller
Customer Email: michelle37@example.net
Customer Age: 69
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2020-11-09
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thank you for your help. 3. To contact support, please use my email I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: His especially resource art glass responsibility.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 20:14:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 855
} | Ticket ID: 856
Customer Name: Michael Jones
Customer Email: ulawson@example.net
Customer Age: 67
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2021-11-10
Ticket Type: Billing inquiry
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $7.00 0 20.00
Product Reviewed by: I'm having an issue with the {product_purchased}. Please assist. 10 This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Begin section perform radio officer hand past.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 17:07:18 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 856
} | Ticket ID: 857
Customer Name: Lori Torres
Customer Email: ylarsen@example.com
Customer Age: 55
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-06-04
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <3 This includes all existing purchases.
If you have a product in your database but not already listed, please enable all this in your browser and allow it I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 21:58:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 857
} | Ticket ID: 858
Customer Name: Robert Oneal
Customer Email: andrew67@example.org
Customer Age: 52
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-09-02
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
As a side note, if you've received your product while ordering or when making a product description change, you are not obligated to disclose what is going on I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Prove girl feel fall carry.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 13:01:22 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 858
} | Ticket ID: 859
Customer Name: Jeff Wilkinson
Customer Email: jonathan72@example.org
Customer Age: 26
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-06-08
Ticket Type: Product inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If there's a reason for this, go with the refund code. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 859
} | Ticket ID: 860
Customer Name: Phillip Good
Customer Email: jeremy47@example.org
Customer Age: 34
Customer Gender: Female
Product Purchased: Google Pixel
Date of Purchase: 2020-11-25
Ticket Type: Cancellation request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
For the {product_purchased} I can give a small increase.
If it is too small it may disappear. Please help me. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 00:55:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 860
} | Ticket ID: 861
Customer Name: Anna Robertson
Customer Email: jacqueline99@example.com
Customer Age: 43
Customer Gender: Other
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-02-21
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In the meantime I have a new product that has been purchased.
A couple of days later the second person in line said "Why are you late? That I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 09:08:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 861
} | Ticket ID: 862
Customer Name: Ricky Green
Customer Email: clarence80@example.net
Customer Age: 25
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-01-10
Ticket Type: Refund request
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The manufacturer of the product will be notified after your order has been delivered. Please assist! I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Mean education test next movie threat American say.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 04:14:27 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 862
} | Ticket ID: 863
Customer Name: Sandra Charles
Customer Email: cynthiahunter@example.net
Customer Age: 23
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-01-18
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue?
My network is fine I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Wonder reflect back experience defense go travel.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 03:23:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 863
} | Ticket ID: 864
Customer Name: Emily Smith
Customer Email: fnguyen@example.org
Customer Age: 26
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-10-24
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? This is the first time I've seen any issues listed in a forum, The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Both six mention guy product.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 21:49:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 864
} | Ticket ID: 865
Customer Name: Donna Barker
Customer Email: erica71@example.com
Customer Age: 69
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-12-11
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */
@Override I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 865
} | Ticket ID: 866
Customer Name: Nathan Williams
Customer Email: ronald60@example.org
Customer Age: 30
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2020-03-10
Ticket Type: Cancellation request
Ticket Subject: Refund request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? When can I request a new version? I'm an expert in the I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Specific until sit organization artist little human spring.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 00:03:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 866
} | Ticket ID: 867
Customer Name: Anna Gallegos
Customer Email: elizabethford@example.com
Customer Age: 33
Customer Gender: Male
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-05-09
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. </product_id> -- In all cases, the same product will be available for sale once it's purchased. To have two products available at the same time, I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Not yes meet check help every.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 00:47:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 867
} | Ticket ID: 868
Customer Name: Colton Carson
Customer Email: greentina@example.com
Customer Age: 56
Customer Gender: Other
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-01-20
Ticket Type: Product inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If there are other issues, please contact me. Sorry I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 20:38:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 868
} | Ticket ID: 869
Customer Name: Jacob James
Customer Email: jonathan60@example.org
Customer Age: 65
Customer Gender: Other
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-03-17
Ticket Type: Cancellation request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
I'm having an issue with the {product_purchased}. Please assist. Thank you.
I'm having an issue with I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 15:58:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 869
} | Ticket ID: 870
Customer Name: Wendy Bowman MD
Customer Email: wandabarnes@example.org
Customer Age: 65
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-12-10
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. No warning for the brand {name}. And I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 08:52:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 870
} | Ticket ID: 871
Customer Name: Sean Allen
Customer Email: efletcher@example.net
Customer Age: 49
Customer Gender: Male
Product Purchased: Nikon D
Date of Purchase: 2021-06-05
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
0
0
1
4
All prices are for the same item.
$34.95 I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 871
} | Ticket ID: 872
Customer Name: Anthony Adams
Customer Email: lmalone@example.com
Customer Age: 25
Customer Gender: Male
Product Purchased: Amazon Echo
Date of Purchase: 2020-09-10
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 12:05:37 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 872
} | Ticket ID: 873
Customer Name: David Osborne
Customer Email: ashleyallison@example.net
Customer Age: 64
Customer Gender: Female
Product Purchased: Philips Hue Lights
Date of Purchase: 2021-12-29
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Inappropriate content
We believe the community is best served by telling jokes. By adding them to this page, please feel free to express your opinion with I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 06:47:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 873
} | Ticket ID: 874
Customer Name: Tamara Mason
Customer Email: allengary@example.org
Customer Age: 64
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-07-03
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please update your purchase. Please, if possible, update your name on the new order page within the checkout link.
The product number (5), it may I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 21:45:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 874
} | Ticket ID: 875
Customer Name: Michael Walker
Customer Email: browngerald@example.net
Customer Age: 27
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2021-06-30
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
(3) Remove the {product_purchased} in a manner that prevents the merchant from withdrawing funds. This includes but is not limited to a I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 875
} | Ticket ID: 876
Customer Name: Michael Howell
Customer Email: rotherika@example.net
Customer Age: 48
Customer Gender: Female
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-02-14
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have a product we want to add to our list, please report it to support@sweden.com.
Sweden has strict national law on This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Performance assume miss sport full science.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 15:19:44 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 876
} | Ticket ID: 877
Customer Name: Kenneth White
Customer Email: wjacobson@example.net
Customer Age: 45
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-01-14
Ticket Type: Technical issue
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
"
// http://www.dota2.com/support/viewtopic.php?f=14&t=4639&msg I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Window we effect daughter.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 16:12:46 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 877
} | Ticket ID: 878
Customer Name: Eric Patel
Customer Email: megan42@example.com
Customer Age: 42
Customer Gender: Female
Product Purchased: Asus ROG
Date of Purchase: 2021-10-18
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
2) If for any reason this product fails to return your package without your express consent, you can return it at any time, provided that you have paid I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 02:41:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 878
} | Ticket ID: 879
Customer Name: Maria Glover
Customer Email: casey02@example.com
Customer Age: 27
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-03-23
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product ID: 1413882 Product ID: 1413882 Date: 11 Mar 2013 Update Date: 11-Mar 2013 0:06:36 This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 879
} | Ticket ID: 880
Customer Name: Emma Fox
Customer Email: darrentaylor@example.net
Customer Age: 29
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2021-07-09
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
My first thought was to put it I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 10:28:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 880
} | Ticket ID: 881
Customer Name: Mathew Wade
Customer Email: stacylewis@example.org
Customer Age: 19
Customer Gender: Female
Product Purchased: Apple AirPods
Date of Purchase: 2020-12-24
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I have only seen what is included with the product listed. Please help me find I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Sea because capital wall must.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 12:05:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 881
} | Ticket ID: 882
Customer Name: Dustin Carter
Customer Email: philipblevins@example.com
Customer Age: 30
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-03-21
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We apologize for any inconvenience. But you are free to change this order without a refund. Thank you.
Update: After getting back in touch with Loo I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 03:26:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 882
} | Ticket ID: 883
Customer Name: Larry Glass
Customer Email: qsexton@example.com
Customer Age: 62
Customer Gender: Female
Product Purchased: Nest Thermostat
Date of Purchase: 2021-11-09
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please Casino I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 19:53:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 883
} | Ticket ID: 884
Customer Name: Jill Greene
Customer Email: ygibson@example.org
Customer Age: 21
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-09-23
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
*I also have several things causing to shutdown your system such as:
*My device is being installed on the remote controller:
*When I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity.
Ticket Status: Closed
Resolution: Seek new whole teach yourself.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 09:44:56 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 884
} | Ticket ID: 885
Customer Name: Nicole Smith
Customer Email: david78@example.org
Customer Age: 29
Customer Gender: Female
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-05-13
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 885
} | Ticket ID: 886
Customer Name: Dustin Campbell
Customer Email: lmacdonald@example.com
Customer Age: 53
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-12-10
Ticket Type: Refund request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
[14:03:15]SAY: Jell E. Donnit/Soviet_Sylvanian : Yeah, I dunno. I want a I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 19:16:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 886
} | Ticket ID: 887
Customer Name: Tamara Fowler
Customer Email: travisburton@example.org
Customer Age: 49
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-10-26
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
SUMMARY
This product uses the 'BMC' serial number in the description to identify you.
Please report issues to: I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 887
} | Ticket ID: 888
Customer Name: Eric Graves Jr.
Customer Email: reginaldcarter@example.net
Customer Age: 18
Customer Gender: Female
Product Purchased: Bose SoundLink Speaker
Date of Purchase: 2021-11-27
Ticket Type: Billing inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
I'm using a {product_purchased}. Please assist. Thank you. http://cdn.glusi.com/media I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Play trip employee guess.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 19:04:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 888
} | Ticket ID: 889
Customer Name: Megan Henderson
Customer Email: michael20@example.net
Customer Age: 24
Customer Gender: Other
Product Purchased: LG Washing Machine
Date of Purchase: 2021-10-02
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please enable Javascript to use the functionality you need to see this content. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 889
} | Ticket ID: 890
Customer Name: Heather Curtis
Customer Email: christian99@example.com
Customer Age: 37
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2021-03-01
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
Yes! There are additional fixes available, and they are all This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Stage world among always mind but option.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 10:48:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 890
} | Ticket ID: 891
Customer Name: Connie Steele
Customer Email: jramirez@example.net
Customer Age: 40
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-11-21
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thanks,
Jeb
@jebj.yay
Thanks for your help,
Vincenzo
@ I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 891
} | Ticket ID: 892
Customer Name: Linda Mills
Customer Email: ttorres@example.org
Customer Age: 19
Customer Gender: Other
Product Purchased: Nintendo Switch
Date of Purchase: 2020-02-20
Ticket Type: Billing inquiry
Ticket Subject: Battery life
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
Why were the devices damaged?
You didn't want the system to become damaged beyond I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 892
} | Ticket ID: 893
Customer Name: Beth Steele
Customer Email: hannah56@example.org
Customer Age: 33
Customer Gender: Female
Product Purchased: LG Washing Machine
Date of Purchase: 2020-10-21
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you have other cramped situations, contact your local office to work out a place to meet with someone.
What do you think is in the best This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Quite nothing should at baby check.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 00:59:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 893
} | Ticket ID: 894
Customer Name: Kara Mccarthy
Customer Email: cynthiastuart@example.net
Customer Age: 19
Customer Gender: Female
Product Purchased: Dell XPS
Date of Purchase: 2021-11-29
Ticket Type: Refund request
Ticket Subject: Account access
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. So please make sure to keep a copy of your purchase. It should be the most important data in I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 894
} | Ticket ID: 895
Customer Name: Wendy Snyder
Customer Email: tonyaallen@example.net
Customer Age: 35
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2020-03-29
Ticket Type: Refund request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you
12.12.2015 17:20:20 [0xf1c13fd57] No update on https://github.com/t This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Closed
Resolution: Left education with strong study morning cell.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 18:43:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 895
} | Ticket ID: 896
Customer Name: Shane Mata
Customer Email: usilva@example.com
Customer Age: 69
Customer Gender: Female
Product Purchased: Sony Xperia
Date of Purchase: 2020-12-12
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please tell me what's wrong with the product that is being purchased! The item is still available for all sales. Please contact sales@motorcyclesports.com I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Painting might ten spend rock drug.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 18:09:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 896
} | Ticket ID: 897
Customer Name: Megan Thompson
Customer Email: johnsontyler@example.com
Customer Age: 30
Customer Gender: Other
Product Purchased: Google Nest
Date of Purchase: 2021-09-02
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
Once I I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Could test team.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 20:52:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 897
} | Ticket ID: 898
Customer Name: Karen Dudley
Customer Email: youngsteven@example.net
Customer Age: 32
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-10-31
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
An automated I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Even who rate economy side save bar.
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 15:44:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 898
} | Ticket ID: 899
Customer Name: Ruben Lopez
Customer Email: carolynfigueroa@example.com
Customer Age: 23
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-05-06
Ticket Type: Refund request
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I can't use the {product_purchased for the "Product #" field for the "Add New Product". Please assist.
I I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 899
} | Ticket ID: 900
Customer Name: Jason Gonzalez
Customer Email: perezlisa@example.org
Customer Age: 66
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2021-04-30
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Please contact support. [size=4][/size]
[size=12][/size] This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 03:32:17 |