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{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 800 }
Ticket ID: 801 Customer Name: Diana Jones Customer Email: bradley45@example.com Customer Age: 42 Customer Gender: Male Product Purchased: Microsoft Surface Date of Purchase: 2021-06-06 Ticket Type: Technical issue Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :/ @id_product @name @model_size @body_color @key_type @ I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 801 }
Ticket ID: 802 Customer Name: Anthony Davis Customer Email: gabriel60@example.net Customer Age: 56 Customer Gender: Female Product Purchased: Dell XPS Date of Purchase: 2021-10-09 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 11:06:06
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 802 }
Ticket ID: 803 Customer Name: Julian Pope Customer Email: brianlawson@example.net Customer Age: 48 Customer Gender: Female Product Purchased: Sony Xperia Date of Purchase: 2020-06-25 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product ID: 0 3 Sold Unavailable I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 07:59:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 803 }
Ticket ID: 804 Customer Name: Debra Peterson Customer Email: lgarrett@example.org Customer Age: 60 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-01-27 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This is a message from the shop owner: Please help out with this product. If you will help out, I'm sure you can buy it out, I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 804 }
Ticket ID: 805 Customer Name: Robert Wilkins Customer Email: randallmills@example.net Customer Age: 57 Customer Gender: Other Product Purchased: Microsoft Xbox Controller Date of Purchase: 2020-06-17 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. If I don't have them, then I won't get my credit card charged. Please I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 05:05:10
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 805 }
Ticket ID: 806 Customer Name: Christopher Cain Customer Email: jfields@example.net Customer Age: 58 Customer Gender: Other Product Purchased: Garmin Forerunner Date of Purchase: 2020-09-13 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The problem is, it appears my keyboard needs some work. On Windows it needs to be running for at least 3x as many tasks, to actually see I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 806 }
Ticket ID: 807 Customer Name: Kayla Harmon Customer Email: charles39@example.org Customer Age: 28 Customer Gender: Female Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-02-01 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Claim degree occur item even because. Ticket Priority: High Ticket Channel: Email First Response Time: 2023-06-01 06:14:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 807 }
Ticket ID: 808 Customer Name: John Norton Customer Email: scantrell@example.org Customer Age: 45 Customer Gender: Other Product Purchased: LG Smart TV Date of Purchase: 2020-06-23 Ticket Type: Refund request Ticket Subject: Peripheral compatibility Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? First, download and install the Java Platform on your computer's machine (or anywhere I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 21:28:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 808 }
Ticket ID: 809 Customer Name: Andrew Peterson Customer Email: ericperez@example.org Customer Age: 63 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2020-07-17 Ticket Type: Technical issue Ticket Subject: Hardware issue Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Since we were planning on improving the workflow for the main repository I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 15:11:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 809 }
Ticket ID: 810 Customer Name: Justin Lee Customer Email: joshualove@example.org Customer Age: 41 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2020-02-29 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " — The last person to leave the field " — The last person to get lost in the field " I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: We and on cell fine term name. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 06:36:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 810 }
Ticket ID: 811 Customer Name: Stacy Robinson Customer Email: thomasward@example.org Customer Age: 28 Customer Gender: Other Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-08-05 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. I'm also experiencing a bug with the inventory_count on I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 02:53:17
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 811 }
Ticket ID: 812 Customer Name: Natasha Johnson Customer Email: gary43@example.com Customer Age: 42 Customer Gender: Male Product Purchased: Microsoft Xbox Controller Date of Purchase: 2021-06-05 Ticket Type: Billing inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " The customer response is the same as the one given but with some caveats. To address that issue, we recommend that the {product_purchased I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 812 }
Ticket ID: 813 Customer Name: Tammy Dennis Customer Email: ann83@example.net Customer Age: 53 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2020-04-26 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? <pause> I need to contact my ISP. You've called it up first. Thanks, everyone I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 813 }
Ticket ID: 814 Customer Name: Jesse Simpson Customer Email: hmarshall@example.org Customer Age: 29 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2021-12-04 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The message "Products not available." has not been marked. Please try the product. Try again. You have purchased the incorrect product or The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 814 }
Ticket ID: 815 Customer Name: Dustin Lara Customer Email: pkelly@example.com Customer Age: 67 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2020-07-03 Ticket Type: Refund request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.", "name" : "My Fave Home", "description" : "<h3><b>One of my customers has decided to purchase a new I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 815 }
Ticket ID: 816 Customer Name: Dr. Sarah Gardner Customer Email: nicholasclements@example.net Customer Age: 27 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-04-11 Ticket Type: Product inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In this case we are not able to have you available to give the product to the recipient. Thank you for participating and thank you for participating. Thank you I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Product thought own walk six money. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 00:42:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 816 }
Ticket ID: 817 Customer Name: Amy Mann Customer Email: elizabethlindsey@example.net Customer Age: 41 Customer Gender: Male Product Purchased: Nintendo Switch Date of Purchase: 2021-05-21 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The order willgeries will be placed in the account's "my cart" 4. We are making an effort to address your concerns. Please contact us after I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 817 }
Ticket ID: 818 Customer Name: Casey Thompson Customer Email: vbrown@example.org Customer Age: 51 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2020-04-18 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have a problem with the {product_purchased}. Please assist. Product Support I need to add this to my newsletter. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 21:33:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 818 }
Ticket ID: 819 Customer Name: Kevin Mitchell Customer Email: anthony37@example.com Customer Age: 23 Customer Gender: Female Product Purchased: LG Smart TV Date of Purchase: 2020-12-07 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Thanks! 5.5k 0 5 0 5 0 10 I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: I reflect may difficult sister. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 04:01:30
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 819 }
Ticket ID: 820 Customer Name: Michael Jones Customer Email: pacesarah@example.com Customer Age: 20 Customer Gender: Other Product Purchased: HP Pavilion Date of Purchase: 2020-09-29 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $6.49 a month for 12 months and we will refund to you all your used and new purchases with credit or debit card. $25 I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 820 }
Ticket ID: 821 Customer Name: Patrick George Customer Email: bradleykelly@example.com Customer Age: 56 Customer Gender: Other Product Purchased: Xbox Date of Purchase: 2021-09-16 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? The question I have is a matter of simple logic but, the actual I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 821 }
Ticket ID: 822 Customer Name: James Johnston Customer Email: marie76@example.com Customer Age: 29 Customer Gender: Female Product Purchased: Lenovo ThinkPad Date of Purchase: 2021-07-19 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please, if possible, buy the {product_for_all}. Please, if possible, sell the {product_for_all}. If you can't, I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Closed Resolution: Up approach today find husband key home part. Ticket Priority: Critical Ticket Channel: Social media First Response Time: 2023-06-01 14:57:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 822 }
Ticket ID: 823 Customer Name: Jessica Reed Customer Email: robert80@example.com Customer Age: 33 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2021-04-02 Ticket Type: Billing inquiry Ticket Subject: Product recommendation Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? You're I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-05-31 22:51:36
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 823 }
Ticket ID: 824 Customer Name: Adam Matthews Customer Email: jeffreypayne@example.net Customer Age: 65 Customer Gender: Female Product Purchased: Adobe Photoshop Date of Purchase: 2020-12-26 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The following items can not be combined: Please select an item and place our survey at the same price to be collected. No other orders I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 824 }
Ticket ID: 825 Customer Name: David Nunez Customer Email: kathleen75@example.net Customer Age: 67 Customer Gender: Other Product Purchased: Nikon D Date of Purchase: 2020-02-21 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I was wondering if there will be changes to the {product_purchased_value}. The new {product_purchased_value} will take the I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 02:20:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 825 }
Ticket ID: 826 Customer Name: Kevin Harris Customer Email: hugheskristen@example.net Customer Age: 42 Customer Gender: Female Product Purchased: Microsoft Surface Date of Purchase: 2021-04-03 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'll make a few quick requests or you'll get an error and not be able to use my service this morning. I am currently having a I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 826 }
Ticket ID: 827 Customer Name: Gabriel Bell Customer Email: charlesgarcia@example.com Customer Age: 57 Customer Gender: Female Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-04-14 Ticket Type: Refund request Ticket Subject: Delivery problem Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 18:55:41
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 827 }
Ticket ID: 828 Customer Name: Yolanda Gutierrez Customer Email: kgarcia@example.com Customer Age: 19 Customer Gender: Female Product Purchased: Garmin Forerunner Date of Purchase: 2021-04-11 Ticket Type: Product inquiry Ticket Subject: Software bug Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? {Product purchased in the store, but no connection to any services. This I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Hour manager left rich pull hair. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 17:01:42
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 828 }
Ticket ID: 829 Customer Name: Alexandria Mendoza Customer Email: jordankatelyn@example.com Customer Age: 47 Customer Gender: Male Product Purchased: Google Nest Date of Purchase: 2021-07-01 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The {product_purchased} is the name the product is in the shop The {product_purchased} is the name the I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 18:29:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 829 }
Ticket ID: 830 Customer Name: Cindy Cervantes Customer Email: robertchavez@example.net Customer Age: 24 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2020-02-01 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you feel it is fine with me, please give it a try. But it may take 4-5 days until you can get this issue resolved once. As I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 00:45:45
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 830 }
Ticket ID: 831 Customer Name: Sarah Mills Customer Email: sherri72@example.org Customer Age: 38 Customer Gender: Male Product Purchased: Amazon Echo Date of Purchase: 2021-10-24 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [4] See also: "Product Purchase Policy", "VIP Service Options", and "Customer Services". [5] Note: These two I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 11:03:47
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 831 }
Ticket ID: 832 Customer Name: Donna Cunningham Customer Email: willie09@example.net Customer Age: 38 Customer Gender: Female Product Purchased: Microsoft Office Date of Purchase: 2020-05-17 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 832 }
Ticket ID: 833 Customer Name: Joshua Henderson Customer Email: christianhoffman@example.org Customer Age: 60 Customer Gender: Female Product Purchased: Nikon D Date of Purchase: 2020-11-24 Ticket Type: Technical issue Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased}. " " This item is not available. " " Item is not available. " " Price I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 833 }
Ticket ID: 834 Customer Name: Todd Edwards Customer Email: qbanks@example.org Customer Age: 19 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2020-11-16 Ticket Type: Cancellation request Ticket Subject: Peripheral compatibility Ticket Description: The {product_purchased} is unable to establish a stable internet connection. It keeps disconnecting intermittently. How can I troubleshoot this network problem? What If I Don't Have An IP Address On My Home Router ( I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 834 }
Ticket ID: 835 Customer Name: Alicia Bell Customer Email: lmorales@example.com Customer Age: 21 Customer Gender: Male Product Purchased: GoPro Hero Date of Purchase: 2021-02-26 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1:00 PM - 1:45 PM We would like to give to you this amazing gift at Christmas. We are sooo humbled by this gift I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Closed Resolution: Building response reveal face shake knowledge. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 21:06:52
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 835 }
Ticket ID: 836 Customer Name: Michael Walters Customer Email: brianwong@example.org Customer Age: 24 Customer Gender: Female Product Purchased: Adobe Photoshop Date of Purchase: 2020-10-02 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {Product_purchased}}: No. 2. 3) The purchase of the product can be made at any time through the Internet or by you I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 836 }
Ticket ID: 837 Customer Name: Michael Garcia Customer Email: tjensen@example.net Customer Age: 56 Customer Gender: Female Product Purchased: Sony PlayStation Date of Purchase: 2021-04-06 Ticket Type: Cancellation request Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. You've enabled the feature and your profile has been added to the store. To do this, click the profile button. Your profile will be updated when you I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 837 }
Ticket ID: 838 Customer Name: Keith Barker Customer Email: uavery@example.net Customer Age: 43 Customer Gender: Male Product Purchased: Amazon Echo Date of Purchase: 2021-05-10 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We have worked hard to provide the best product to our customers. It was easy to miss something in terms of price.... but still it's my first time having this I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 19:38:57
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 838 }
Ticket ID: 839 Customer Name: Daniel Maldonado Customer Email: cassandracook@example.net Customer Age: 27 Customer Gender: Female Product Purchased: Canon DSLR Camera Date of Purchase: 2021-05-12 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In the event you have never bought from this site, then the information here and the "Cancel" button have been replaced by "Retain Seller Info". Cancel I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Create value lose indeed PM. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 20:53:59
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 839 }
Ticket ID: 840 Customer Name: Crystal Jones Customer Email: jeremy40@example.com Customer Age: 40 Customer Gender: Female Product Purchased: Adobe Photoshop Date of Purchase: 2020-11-13 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? If so, why? As we can see in the example below, I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 840 }
Ticket ID: 841 Customer Name: Jennifer Foley Customer Email: zsolis@example.net Customer Age: 70 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-02-01 Ticket Type: Product inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Closed Resolution: Base political already east improve test speech. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 12:16:00
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 841 }
Ticket ID: 842 Customer Name: Justin Mora Customer Email: smorrow@example.org Customer Age: 40 Customer Gender: Other Product Purchased: Philips Hue Lights Date of Purchase: 2020-01-06 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? The login I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 842 }
Ticket ID: 843 Customer Name: Brandon Jenkins Customer Email: eric63@example.com Customer Age: 27 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-12-27 Ticket Type: Billing inquiry Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When you're looking at the seller, there's a lot of information that you may see there. This isn't necessarily to blame, it's because it This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 06:52:03
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 843 }
Ticket ID: 844 Customer Name: Patricia Wilkins Customer Email: fobrien@example.net Customer Age: 55 Customer Gender: Female Product Purchased: Samsung Galaxy Date of Purchase: 2021-07-29 Ticket Type: Product inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (I'm having an issue with the [Product_purchased] and [Product_purchased], when they say they just need a customer rating I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 844 }
Ticket ID: 845 Customer Name: Robert Cardenas Customer Email: jrichmond@example.com Customer Age: 28 Customer Gender: Male Product Purchased: Microsoft Office Date of Purchase: 2021-05-26 Ticket Type: Refund request Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 845 }
Ticket ID: 846 Customer Name: Patricia Wilson Customer Email: badams@example.com Customer Age: 69 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2021-03-12 Ticket Type: Cancellation request Ticket Subject: Network problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please try and explain a product or service you purchased on a valid credit card. Please make it clear to me how you would feel about my statement and I'm sorry I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 01:48:07
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 846 }
Ticket ID: 847 Customer Name: Mathew Russo Customer Email: ericadennis@example.org Customer Age: 49 Customer Gender: Female Product Purchased: Autodesk AutoCAD Date of Purchase: 2020-01-22 Ticket Type: Billing inquiry Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The same issues with the {product_purchased}. Please assist. There are more items as I build, but not all of them are available. Just call I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Closed Resolution: Newspaper past prove your various sound ahead. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 01:21:08
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 847 }
Ticket ID: 848 Customer Name: Gregory Lee Customer Email: fmoreno@example.net Customer Age: 52 Customer Gender: Other Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2021-08-29 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I've encountered a data loss issue with my {product_purchased}. All the files and documents seem to have disappeared. Can you guide me on how to retrieve them? Sorry! Please wait 15 seconds for the request to I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 14:56:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 848 }
Ticket ID: 849 Customer Name: Gloria Peck Customer Email: usolis@example.com Customer Age: 61 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2020-07-26 Ticket Type: Product inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <script src="../libs/products/touches/touches.js"></script> If we make our "instructions" I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 19:14:11
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 849 }
Ticket ID: 850 Customer Name: Mallory Hill Customer Email: lrodgers@example.org Customer Age: 22 Customer Gender: Male Product Purchased: Lenovo ThinkPad Date of Purchase: 2020-10-13 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm not sure it's possible to fix this without a warranty. Thank you for understanding. If it's the case that is my fault my friend's I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 850 }
Ticket ID: 851 Customer Name: Deborah Tanner Customer Email: ccoleman@example.net Customer Age: 53 Customer Gender: Female Product Purchased: Fitbit Versa Smartwatch Date of Purchase: 2020-01-18 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Factor strategy hit. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 14:08:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 851 }
Ticket ID: 852 Customer Name: Martha Lozano Customer Email: lopezerica@example.com Customer Age: 22 Customer Gender: Male Product Purchased: Philips Hue Lights Date of Purchase: 2020-09-18 Ticket Type: Cancellation request Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <div id="category5"> <label for="colors">1</label> <select name="colors" class="colors"> < I've tried clearing the cache and data for the {product_purchased} app, but the issue persists. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-05-31 23:26:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 852 }
Ticket ID: 853 Customer Name: Luis Barton Customer Email: dstrickland@example.org Customer Age: 29 Customer Gender: Female Product Purchased: Sony 4K HDR TV Date of Purchase: 2021-10-03 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? I can use the Wi- I've tried troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Closed Resolution: Thank name child goal set media toward. Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 04:03:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 853 }
Ticket ID: 854 Customer Name: Jennifer Herring Customer Email: danielfoster@example.com Customer Age: 64 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2020-07-05 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. :) I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 03:42:15
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 854 }
Ticket ID: 855 Customer Name: Anna Miller Customer Email: michelle37@example.net Customer Age: 69 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2020-11-09 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? Thank you for your help. 3. To contact support, please use my email I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: His especially resource art glass responsibility. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 20:14:16
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 855 }
Ticket ID: 856 Customer Name: Michael Jones Customer Email: ulawson@example.net Customer Age: 67 Customer Gender: Female Product Purchased: iPhone Date of Purchase: 2021-11-10 Ticket Type: Billing inquiry Ticket Subject: Installation support Ticket Description: I'm having an issue with the {product_purchased}. Please assist. $7.00 0 20.00 Product Reviewed by: I'm having an issue with the {product_purchased}. Please assist. 10 This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Begin section perform radio officer hand past. Ticket Priority: High Ticket Channel: Social media First Response Time: 2023-06-01 17:07:18
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 856 }
Ticket ID: 857 Customer Name: Lori Torres Customer Email: ylarsen@example.com Customer Age: 55 Customer Gender: Female Product Purchased: Sony PlayStation Date of Purchase: 2020-06-04 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <3 This includes all existing purchases. If you have a product in your database but not already listed, please enable all this in your browser and allow it I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 21:58:20
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 857 }
Ticket ID: 858 Customer Name: Robert Oneal Customer Email: andrew67@example.org Customer Age: 52 Customer Gender: Other Product Purchased: Roomba Robot Vacuum Date of Purchase: 2020-09-02 Ticket Type: Product inquiry Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. As a side note, if you've received your product while ordering or when making a product description change, you are not obligated to disclose what is going on I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Closed Resolution: Prove girl feel fall carry. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 13:01:22
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 858 }
Ticket ID: 859 Customer Name: Jeff Wilkinson Customer Email: jonathan72@example.org Customer Age: 26 Customer Gender: Other Product Purchased: GoPro Action Camera Date of Purchase: 2021-06-08 Ticket Type: Product inquiry Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If there's a reason for this, go with the refund code. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 859 }
Ticket ID: 860 Customer Name: Phillip Good Customer Email: jeremy47@example.org Customer Age: 34 Customer Gender: Female Product Purchased: Google Pixel Date of Purchase: 2020-11-25 Ticket Type: Cancellation request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. For the {product_purchased} I can give a small increase. If it is too small it may disappear. Please help me. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 00:55:24
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 860 }
Ticket ID: 861 Customer Name: Anna Robertson Customer Email: jacqueline99@example.com Customer Age: 43 Customer Gender: Other Product Purchased: Bose QuietComfort Date of Purchase: 2021-02-21 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In the meantime I have a new product that has been purchased. A couple of days later the second person in line said "Why are you late? That I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 09:08:26
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 861 }
Ticket ID: 862 Customer Name: Ricky Green Customer Email: clarence80@example.net Customer Age: 25 Customer Gender: Other Product Purchased: GoPro Hero Date of Purchase: 2020-01-10 Ticket Type: Refund request Ticket Subject: Display issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The manufacturer of the product will be notified after your order has been delivered. Please assist! I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Closed Resolution: Mean education test next movie threat American say. Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 04:14:27
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 862 }
Ticket ID: 863 Customer Name: Sandra Charles Customer Email: cynthiahunter@example.net Customer Age: 23 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2021-01-18 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I'm having trouble connecting my {product_purchased} to my home Wi-Fi network. It doesn't detect any networks, although other devices are connecting fine. What can be done to resolve this issue? My network is fine I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Wonder reflect back experience defense go travel. Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 03:23:28
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 863 }
Ticket ID: 864 Customer Name: Emily Smith Customer Email: fnguyen@example.org Customer Age: 26 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2021-10-24 Ticket Type: Technical issue Ticket Subject: Product compatibility Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? This is the first time I've seen any issues listed in a forum, The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly. Ticket Status: Closed Resolution: Both six mention guy product. Ticket Priority: Medium Ticket Channel: Chat First Response Time: 2023-06-01 21:49:29
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 864 }
Ticket ID: 865 Customer Name: Donna Barker Customer Email: erica71@example.com Customer Age: 69 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2021-12-11 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. */ @Override I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 865 }
Ticket ID: 866 Customer Name: Nathan Williams Customer Email: ronald60@example.org Customer Age: 30 Customer Gender: Female Product Purchased: Asus ROG Date of Purchase: 2020-03-10 Ticket Type: Cancellation request Ticket Subject: Refund request Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? When can I request a new version? I'm an expert in the I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Closed Resolution: Specific until sit organization artist little human spring. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 00:03:30
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 866 }
Ticket ID: 867 Customer Name: Anna Gallegos Customer Email: elizabethford@example.com Customer Age: 33 Customer Gender: Male Product Purchased: Canon DSLR Camera Date of Purchase: 2020-05-09 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. </product_id> -- In all cases, the same product will be available for sale once it's purchased. To have two products available at the same time, I'm not sure if this issue is specific to my device or if others have reported similar problems. Ticket Status: Closed Resolution: Not yes meet check help every. Ticket Priority: Critical Ticket Channel: Chat First Response Time: 2023-06-01 00:47:32
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 867 }
Ticket ID: 868 Customer Name: Colton Carson Customer Email: greentina@example.com Customer Age: 56 Customer Gender: Other Product Purchased: Canon DSLR Camera Date of Purchase: 2020-01-20 Ticket Type: Product inquiry Ticket Subject: Data loss Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If there are other issues, please contact me. Sorry I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 20:38:33
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 868 }
Ticket ID: 869 Customer Name: Jacob James Customer Email: jonathan60@example.org Customer Age: 65 Customer Gender: Other Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2021-03-17 Ticket Type: Cancellation request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. I'm having an issue with the {product_purchased}. Please assist. Thank you. I'm having an issue with I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 15:58:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 869 }
Ticket ID: 870 Customer Name: Wendy Bowman MD Customer Email: wandabarnes@example.org Customer Age: 65 Customer Gender: Female Product Purchased: Dyson Vacuum Cleaner Date of Purchase: 2020-12-10 Ticket Type: Refund request Ticket Subject: Software bug Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. No warning for the brand {name}. And I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Chat First Response Time: 2023-06-01 08:52:35
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 870 }
Ticket ID: 871 Customer Name: Sean Allen Customer Email: efletcher@example.net Customer Age: 49 Customer Gender: Male Product Purchased: Nikon D Date of Purchase: 2021-06-05 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 0 0 1 4 All prices are for the same item. $34.95 I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 871 }
Ticket ID: 872 Customer Name: Anthony Adams Customer Email: lmalone@example.com Customer Age: 25 Customer Gender: Male Product Purchased: Amazon Echo Date of Purchase: 2020-09-10 Ticket Type: Billing inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 12:05:37
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 872 }
Ticket ID: 873 Customer Name: David Osborne Customer Email: ashleyallison@example.net Customer Age: 64 Customer Gender: Female Product Purchased: Philips Hue Lights Date of Purchase: 2021-12-29 Ticket Type: Technical issue Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Inappropriate content We believe the community is best served by telling jokes. By adding them to this page, please feel free to express your opinion with I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 06:47:39
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 873 }
Ticket ID: 874 Customer Name: Tamara Mason Customer Email: allengary@example.org Customer Age: 64 Customer Gender: Other Product Purchased: HP Pavilion Date of Purchase: 2021-07-03 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please update your purchase. Please, if possible, update your name on the new order page within the checkout link. The product number (5), it may I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time: 2023-06-01 21:45:40
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 874 }
Ticket ID: 875 Customer Name: Michael Walker Customer Email: browngerald@example.net Customer Age: 27 Customer Gender: Other Product Purchased: iPhone Date of Purchase: 2021-06-30 Ticket Type: Product inquiry Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (3) Remove the {product_purchased} in a manner that prevents the merchant from withdrawing funds. This includes but is not limited to a I've tried different settings and configurations on my {product_purchased}, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: High Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 875 }
Ticket ID: 876 Customer Name: Michael Howell Customer Email: rotherika@example.net Customer Age: 48 Customer Gender: Female Product Purchased: Bose QuietComfort Date of Purchase: 2021-02-14 Ticket Type: Cancellation request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have a product we want to add to our list, please report it to support@sweden.com. Sweden has strict national law on This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Performance assume miss sport full science. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 15:19:44
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 876 }
Ticket ID: 877 Customer Name: Kenneth White Customer Email: wjacobson@example.net Customer Age: 45 Customer Gender: Other Product Purchased: Adobe Photoshop Date of Purchase: 2021-01-14 Ticket Type: Technical issue Ticket Subject: Payment issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. " // http://www.dota2.com/support/viewtopic.php?f=14&t=4639&msg I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Window we effect daughter. Ticket Priority: High Ticket Channel: Phone First Response Time: 2023-06-01 16:12:46
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 877 }
Ticket ID: 878 Customer Name: Eric Patel Customer Email: megan42@example.com Customer Age: 42 Customer Gender: Female Product Purchased: Asus ROG Date of Purchase: 2021-10-18 Ticket Type: Technical issue Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 2) If for any reason this product fails to return your package without your express consent, you can return it at any time, provided that you have paid I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 02:41:48
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 878 }
Ticket ID: 879 Customer Name: Maria Glover Customer Email: casey02@example.com Customer Age: 27 Customer Gender: Female Product Purchased: Canon EOS Date of Purchase: 2020-03-23 Ticket Type: Billing inquiry Ticket Subject: Delivery problem Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Product ID: 1413882 Product ID: 1413882 Date: 11 Mar 2013 Update Date: 11-Mar 2013 0:06:36 This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 879 }
Ticket ID: 880 Customer Name: Emma Fox Customer Email: darrentaylor@example.net Customer Age: 29 Customer Gender: Female Product Purchased: Amazon Kindle Date of Purchase: 2021-07-09 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. My first thought was to put it I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 10:28:50
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 880 }
Ticket ID: 881 Customer Name: Mathew Wade Customer Email: stacylewis@example.org Customer Age: 19 Customer Gender: Female Product Purchased: Apple AirPods Date of Purchase: 2020-12-24 Ticket Type: Billing inquiry Ticket Subject: Data loss Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution? I have only seen what is included with the product listed. Please help me find I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Closed Resolution: Sea because capital wall must. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 12:05:51
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 881 }
Ticket ID: 882 Customer Name: Dustin Carter Customer Email: philipblevins@example.com Customer Age: 30 Customer Gender: Female Product Purchased: Xbox Date of Purchase: 2021-03-21 Ticket Type: Refund request Ticket Subject: Product compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We apologize for any inconvenience. But you are free to change this order without a refund. Thank you. Update: After getting back in touch with Loo I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 03:26:53
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 882 }
Ticket ID: 883 Customer Name: Larry Glass Customer Email: qsexton@example.com Customer Age: 62 Customer Gender: Female Product Purchased: Nest Thermostat Date of Purchase: 2021-11-09 Ticket Type: Refund request Ticket Subject: Hardware issue Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please assist. I'm having an issue with the {product_purchased}. Please Casino I need assistance as soon as possible because it's affecting my work and productivity. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Email First Response Time: 2023-06-01 19:53:55
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 883 }
Ticket ID: 884 Customer Name: Jill Greene Customer Email: ygibson@example.org Customer Age: 21 Customer Gender: Male Product Purchased: Sony 4K HDR TV Date of Purchase: 2020-09-23 Ticket Type: Product inquiry Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. *I also have several things causing to shutdown your system such as: *My device is being installed on the remote controller: *When I rely heavily on my {product_purchased} for my daily tasks, and this issue is hindering my productivity. Ticket Status: Closed Resolution: Seek new whole teach yourself. Ticket Priority: Critical Ticket Channel: Email First Response Time: 2023-06-01 09:44:56
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 884 }
Ticket ID: 885 Customer Name: Nicole Smith Customer Email: david78@example.org Customer Age: 29 Customer Gender: Female Product Purchased: GoPro Action Camera Date of Purchase: 2021-05-13 Ticket Type: Technical issue Ticket Subject: Battery life Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 885 }
Ticket ID: 886 Customer Name: Dustin Campbell Customer Email: lmacdonald@example.com Customer Age: 53 Customer Gender: Male Product Purchased: Microsoft Office Date of Purchase: 2021-12-10 Ticket Type: Refund request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. [14:03:15]SAY: Jell E. Donnit/Soviet_Sylvanian : Yeah, I dunno. I want a I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean? Ticket Status: Pending Customer Response Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 19:16:58
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 886 }
Ticket ID: 887 Customer Name: Tamara Fowler Customer Email: travisburton@example.org Customer Age: 49 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2021-10-26 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. SUMMARY This product uses the 'BMC' serial number in the description to identify you. Please report issues to: I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Email First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 887 }
Ticket ID: 888 Customer Name: Eric Graves Jr. Customer Email: reginaldcarter@example.net Customer Age: 18 Customer Gender: Female Product Purchased: Bose SoundLink Speaker Date of Purchase: 2021-11-27 Ticket Type: Billing inquiry Ticket Subject: Peripheral compatibility Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you. I'm using a {product_purchased}. Please assist. Thank you. http://cdn.glusi.com/media I've already contacted customer support multiple times, but the issue remains unresolved. Ticket Status: Closed Resolution: Play trip employee guess. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 19:04:02
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 888 }
Ticket ID: 889 Customer Name: Megan Henderson Customer Email: michael20@example.net Customer Age: 24 Customer Gender: Other Product Purchased: LG Washing Machine Date of Purchase: 2021-10-02 Ticket Type: Technical issue Ticket Subject: Refund request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please enable Javascript to use the functionality you need to see this content. I've followed online tutorials and community forums to troubleshoot the issue, but no luck so far. Ticket Status: Open Resolution: Ticket Priority: Medium Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 889 }
Ticket ID: 890 Customer Name: Heather Curtis Customer Email: christian99@example.com Customer Age: 37 Customer Gender: Female Product Purchased: Sony Xperia Date of Purchase: 2021-03-01 Ticket Type: Technical issue Ticket Subject: Product setup Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? Yes! There are additional fixes available, and they are all This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Stage world among always mind but option. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 10:48:04
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 890 }
Ticket ID: 891 Customer Name: Connie Steele Customer Email: jramirez@example.net Customer Age: 40 Customer Gender: Other Product Purchased: Nintendo Switch Pro Controller Date of Purchase: 2021-11-21 Ticket Type: Cancellation request Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks, Jeb @jebj.yay Thanks for your help, Vincenzo @ I've checked the device settings and made sure that everything is configured correctly. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 891 }
Ticket ID: 892 Customer Name: Linda Mills Customer Email: ttorres@example.org Customer Age: 19 Customer Gender: Other Product Purchased: Nintendo Switch Date of Purchase: 2020-02-20 Ticket Type: Billing inquiry Ticket Subject: Battery life Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data? Why were the devices damaged? You didn't want the system to become damaged beyond I've checked for software updates, and my {product_purchased} is already running the latest version. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Phone First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 892 }
Ticket ID: 893 Customer Name: Beth Steele Customer Email: hannah56@example.org Customer Age: 33 Customer Gender: Female Product Purchased: LG Washing Machine Date of Purchase: 2020-10-21 Ticket Type: Technical issue Ticket Subject: Software bug Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you have other cramped situations, contact your local office to work out a place to meet with someone. What do you think is in the best This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Quite nothing should at baby check. Ticket Priority: Medium Ticket Channel: Phone First Response Time: 2023-06-01 00:59:09
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 893 }
Ticket ID: 894 Customer Name: Kara Mccarthy Customer Email: cynthiastuart@example.net Customer Age: 19 Customer Gender: Female Product Purchased: Dell XPS Date of Purchase: 2021-11-29 Ticket Type: Refund request Ticket Subject: Account access Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. So please make sure to keep a copy of your purchase. It should be the most important data in I've followed the troubleshooting steps mentioned in the user manual, but the issue persists. Ticket Status: Open Resolution: Ticket Priority: Low Ticket Channel: Social media First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 894 }
Ticket ID: 895 Customer Name: Wendy Snyder Customer Email: tonyaallen@example.net Customer Age: 35 Customer Gender: Other Product Purchased: Microsoft Surface Date of Purchase: 2020-03-29 Ticket Type: Refund request Ticket Subject: Product setup Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you 12.12.2015 17:20:20 [0xf1c13fd57] No update on https://github.com/t This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Closed Resolution: Left education with strong study morning cell. Ticket Priority: Critical Ticket Channel: Phone First Response Time: 2023-06-01 18:43:12
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 895 }
Ticket ID: 896 Customer Name: Shane Mata Customer Email: usilva@example.com Customer Age: 69 Customer Gender: Female Product Purchased: Sony Xperia Date of Purchase: 2020-12-12 Ticket Type: Billing inquiry Ticket Subject: Cancellation request Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please tell me what's wrong with the product that is being purchased! The item is still available for all sales. Please contact sales@motorcyclesports.com I'm using the original charger that came with my {product_purchased}, but it's not charging properly. Ticket Status: Closed Resolution: Painting might ten spend rock drug. Ticket Priority: Low Ticket Channel: Social media First Response Time: 2023-06-01 18:09:13
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 896 }
Ticket ID: 897 Customer Name: Megan Thompson Customer Email: johnsontyler@example.com Customer Age: 30 Customer Gender: Other Product Purchased: Google Nest Date of Purchase: 2021-09-02 Ticket Type: Cancellation request Ticket Subject: Data loss Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? Once I I've checked for any available software updates for my {product_purchased}, but there are none. Ticket Status: Closed Resolution: Could test team. Ticket Priority: High Ticket Channel: Chat First Response Time: 2023-06-01 20:52:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 897 }
Ticket ID: 898 Customer Name: Karen Dudley Customer Email: youngsteven@example.net Customer Age: 32 Customer Gender: Male Product Purchased: Bose QuietComfort Date of Purchase: 2021-10-31 Ticket Type: Technical issue Ticket Subject: Network problem Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? An automated I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe. Ticket Status: Closed Resolution: Even who rate economy side save bar. Ticket Priority: Low Ticket Channel: Phone First Response Time: 2023-06-01 15:44:14
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 898 }
Ticket ID: 899 Customer Name: Ruben Lopez Customer Email: carolynfigueroa@example.com Customer Age: 23 Customer Gender: Male Product Purchased: Dell XPS Date of Purchase: 2021-05-06 Ticket Type: Refund request Ticket Subject: Product recommendation Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I can't use the {product_purchased for the "Product #" field for the "Add New Product". Please assist. I I'm worried that the issue might be hardware-related and might require repair or replacement. Ticket Status: Open Resolution: Ticket Priority: Critical Ticket Channel: Chat First Response Time:
{ "dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset", "dataset_name": "Customer Support Tickets Dataset", "id": 899 }
Ticket ID: 900 Customer Name: Jason Gonzalez Customer Email: perezlisa@example.org Customer Age: 66 Customer Gender: Other Product Purchased: Nest Thermostat Date of Purchase: 2021-04-30 Ticket Type: Billing inquiry Ticket Subject: Display issue Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. Please contact support. [size=4][/size] [size=12][/size] This problem started occurring after the recent software update. I haven't made any other changes to the device. Ticket Status: Pending Customer Response Resolution: Ticket Priority: Medium Ticket Channel: Social media First Response Time: 2023-06-01 03:32:17