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TeetouchQQ

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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : My dedication that I want to take up is that of launching learning because it is one of the most important and very effective challenges to achieving better customer satisfaction since it imposes precise clear ideas and designed . Selection : Me as a graduate I decided to select launching of learning because it is a subject that I had to understand better in relation to all the others , I was also motivated because it was very important in the context of the business or work , another reason is that it is part of what I had to study at school . the passage where we talk about the learning launch is Week 4 in the 3rd video presented by Abo Haas . Application : In the learning launch , I prefer to apply hypotheses than a business plan , because I found that the idea to share by Abo Karam in the videos represented by bulbs was very effective since it solved the problem of several customers . Insight : In my opinion , this affect me because it ’s made me gain more since I often solve this kind of challenge I always use a business plan and it always took me a lot of time and thanks to the video by Abo Karam I was able to find more effective reasoning for my problems and in a faster way . Approach : I am very proud because I can apply the idea that I have chosen to make my job easier , take less time and solve the problem of several of my clients at the same time . To offer them more quality products efficient and less expensive .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : My dedication that I want to take up is that of launching learning because it is one of the most important and very effective challenges to achieving better customer satisfaction since it imposes precise clear ideas and designed . Selection : Me as a graduate I decided to select launching of learning because it is a subject that I had to understand better in relation to all the others , I was also motivated because it was very important in the context of the business or work , another reason is that it is part of what I had to study at school . the passage where we talk about the learning launch is Week 4 in the 3rd video presented by Abo Haas . Application : In the learning launch , I prefer to apply hypotheses than a business plan , because I found that the idea to share by Abo Karam in the videos represented by bulbs was very effective since it solved the problem of several customers . Insight : In my opinion , this affect me because it ’s made me gain more since I often solve this kind of challenge I always use a business plan and it always took me a lot of time and thanks to the video by Abo Karam I was able to find more effective reasoning for my problems and in a faster way . Approach : I am very proud because I can apply the idea that I have chosen to make my job easier , take less time and solve the problem of several of my clients at the same time . To offer them more quality products efficient and less expensive . ### Output:

15527

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

EXAMPLE REFLECTION : LEARNING LAUNCH CHALLENGE AND SELECTION In my current role as an Associate Technical Service and Development Scientist , I work with clients in the Mining industry recommending and implementing chemistry solutions to add lasting value . I am particularly focused on improving business performance , fostering innovation and meeting sustainability standards . The case I present here is a New Product Development Case . Details on the problem statement , hypothesis tested and products selected to test are presented in Table 1 . The tool I chose is “ Learning Launch ” , which in my industry we like to call it “ Pilot Testing ” . Once my team and I identified clearly the customer problem , we proposed a hypothesis that would solve such problem . Then , among a spectrum of chemicals available across my company , we chose two that might potentially solve the problem and validate our hypothesis . My exercise here today shows how I used “ Learning Launch ” or “ Pilot Testing ” to test our hypothesis with the product we proposed at the customer site . Table 1 . Overview of the Problem . OVERVIEW Problem Customer is a mining operator that recovers Copper and/or Molybdenum from polymetallic ore . Customer ’s current problem is low recoveries of Molybdenum . The customer believes that the high content of clay in this particular ore is not allowing a proper flotation process . This statement is supported by literature review . Hypothesis Tested The metal flotation is being spoiled because the clay is interfering a proper modification of the surface of the metal . A formulated dispersant , whose goal is to inhibit the agglomeration of clay in the metal surface , would maintain the clay particles in suspension allowing the flotation process to undergo normally . Solutions to Test Two chemicals : Product XUR1 and Product XUR2 . Key Performance Indicators ( KPI ’s ) • Molybdenum recovery and grade . • Copper recovery and grade . APPLICATION The first part of the Application of the tool is to state a “ Design of Experiments ” , that is , a plan for the “ Learning Launch ” . The Design Experiments looked like it : Learning Guide – Design of Experiments Goal : The purpose of this Proof of Concept study was to : • Test hypothesis exposed previously in Table 1 . • Screen several dosages of product to determine optimum . Assumptions to be tested : • Recovery of Molybdenum is enhanced . • No negative side effects on the recovery of copper or other areas of the process . • Implementing the technology will generate profits to the client . Success metric for Learning Launch : The following metrics are sufficient to measure the success of the pilot . • Recovery of Molybdenum is enhanced . • Recovery of copper remains the same or is improved . • Price to sell Molybdenum along with the cost of the product . Products Dispersants Dosage ( g / ton ) Key Performance Indicators Product XUR1 25 , 50 , 100 , 200 , 300 Cu and Mo recovery and concentrate grade Product XUR2 25 , 50 , 100 , 200 , 300 Cu and Mo recovery and concentrate grade INSIGHTS AND APPROACH We ran the pilot at the customer site , with their process and materials . The technical performance is summarized in Figures 1 ( Recovery of Molybdenum ) and Figures 2 ( recovery of Copper ): Figure 1 . Recovery of Molybdenum . Figure 2 . Recovery of Copper In order to determine the economic analysis , the assumptions were : • The customer will be able to sell all extra Molybdenum that is recovered . • The customer sells Molybdenum at the trading price of 7.26 USD / lb • Technical improvement seen in pilot does not change with time . • The most important source of cost for this implementation is the cost of chemical . And the increase in annual revenue and the cost of the implementation are depicted in Figure 3 . Figure 3 . The main insights are : • Hypotheses and Assumptions Validated . Both products improve recovery of Molybdenum - up to 20 % points - in comparison with no product implemented . The grade of molybdenum is also enhanced . Under certain conditions , both products slightly improve or do not affect the recovery and grade of copper . • In order to maximize the recovery and grade of Molybdenum and , increase slightly the recovery and grade of copper , it is recommended to use Product XUR2 within 50 - 100 g / ton . • Both products do not interfere with processes downstream and meet environmental regulations ( EH&S and Product stewardship check ) . Approach : Customer satisfied with the performance . Moved to commercialization .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: EXAMPLE REFLECTION : LEARNING LAUNCH CHALLENGE AND SELECTION In my current role as an Associate Technical Service and Development Scientist , I work with clients in the Mining industry recommending and implementing chemistry solutions to add lasting value . I am particularly focused on improving business performance , fostering innovation and meeting sustainability standards . The case I present here is a New Product Development Case . Details on the problem statement , hypothesis tested and products selected to test are presented in Table 1 . The tool I chose is “ Learning Launch ” , which in my industry we like to call it “ Pilot Testing ” . Once my team and I identified clearly the customer problem , we proposed a hypothesis that would solve such problem . Then , among a spectrum of chemicals available across my company , we chose two that might potentially solve the problem and validate our hypothesis . My exercise here today shows how I used “ Learning Launch ” or “ Pilot Testing ” to test our hypothesis with the product we proposed at the customer site . Table 1 . Overview of the Problem . OVERVIEW Problem Customer is a mining operator that recovers Copper and/or Molybdenum from polymetallic ore . Customer ’s current problem is low recoveries of Molybdenum . The customer believes that the high content of clay in this particular ore is not allowing a proper flotation process . This statement is supported by literature review . Hypothesis Tested The metal flotation is being spoiled because the clay is interfering a proper modification of the surface of the metal . A formulated dispersant , whose goal is to inhibit the agglomeration of clay in the metal surface , would maintain the clay particles in suspension allowing the flotation process to undergo normally . Solutions to Test Two chemicals : Product XUR1 and Product XUR2 . Key Performance Indicators ( KPI ’s ) • Molybdenum recovery and grade . • Copper recovery and grade . APPLICATION The first part of the Application of the tool is to state a “ Design of Experiments ” , that is , a plan for the “ Learning Launch ” . The Design Experiments looked like it : Learning Guide – Design of Experiments Goal : The purpose of this Proof of Concept study was to : • Test hypothesis exposed previously in Table 1 . • Screen several dosages of product to determine optimum . Assumptions to be tested : • Recovery of Molybdenum is enhanced . • No negative side effects on the recovery of copper or other areas of the process . • Implementing the technology will generate profits to the client . Success metric for Learning Launch : The following metrics are sufficient to measure the success of the pilot . • Recovery of Molybdenum is enhanced . • Recovery of copper remains the same or is improved . • Price to sell Molybdenum along with the cost of the product . Products Dispersants Dosage ( g / ton ) Key Performance Indicators Product XUR1 25 , 50 , 100 , 200 , 300 Cu and Mo recovery and concentrate grade Product XUR2 25 , 50 , 100 , 200 , 300 Cu and Mo recovery and concentrate grade INSIGHTS AND APPROACH We ran the pilot at the customer site , with their process and materials . The technical performance is summarized in Figures 1 ( Recovery of Molybdenum ) and Figures 2 ( recovery of Copper ): Figure 1 . Recovery of Molybdenum . Figure 2 . Recovery of Copper In order to determine the economic analysis , the assumptions were : • The customer will be able to sell all extra Molybdenum that is recovered . • The customer sells Molybdenum at the trading price of 7.26 USD / lb • Technical improvement seen in pilot does not change with time . • The most important source of cost for this implementation is the cost of chemical . And the increase in annual revenue and the cost of the implementation are depicted in Figure 3 . Figure 3 . The main insights are : • Hypotheses and Assumptions Validated . Both products improve recovery of Molybdenum - up to 20 % points - in comparison with no product implemented . The grade of molybdenum is also enhanced . Under certain conditions , both products slightly improve or do not affect the recovery and grade of copper . • In order to maximize the recovery and grade of Molybdenum and , increase slightly the recovery and grade of copper , it is recommended to use Product XUR2 within 50 - 100 g / ton . • Both products do not interfere with processes downstream and meet environmental regulations ( EH&S and Product stewardship check ) . Approach : Customer satisfied with the performance . Moved to commercialization . ### Output:

12740

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Challenge & Selection Visualization tool is one of the clearest method of showing your point of view or upgrading discussion with customer about neuralgic millstones in the project . Technique of straw man can also bring workshops to higher level by easily showing different perspectives of one and same problem . Spreading the view of the issues is helping to rephrase initial problem and to solve it with better adjusted way . I have used it recently on workshops with customer . It helped to invent some updates in the process between us and customer . It showed what was the motivation behind customer ’s request of the process update . Application In my opinion tool has been used quite effectively . For a place of showing the issue I have used white board and together with customer we have started with brain storming about the expectation and finding loose associations to the topic . Minute after minute associations were showing completely different way of understanding customer ’s request . The graphic presentation was very easy way to guide brain storm as it was completely out of regular scheme as stakeholders were thinking very widely about the problem . Insight & Approach Graphical visualization is a very useful tool . It is helping understanding the problem and together with stakeholders rephrase it with actual issue that is behind it . It is important to use Visual Thinking in face to face meeting . Siting in the same room is helping to open and to narrate the discussion . Also the best approach is to invite people who are directly involved in the project or that can easily engaged into the project and in the same time have experience or great knowledge of the project ’s area . Also very important thing is to summarize what have been discussed and what is the conclusion .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Challenge & Selection Visualization tool is one of the clearest method of showing your point of view or upgrading discussion with customer about neuralgic millstones in the project . Technique of straw man can also bring workshops to higher level by easily showing different perspectives of one and same problem . Spreading the view of the issues is helping to rephrase initial problem and to solve it with better adjusted way . I have used it recently on workshops with customer . It helped to invent some updates in the process between us and customer . It showed what was the motivation behind customer ’s request of the process update . Application In my opinion tool has been used quite effectively . For a place of showing the issue I have used white board and together with customer we have started with brain storming about the expectation and finding loose associations to the topic . Minute after minute associations were showing completely different way of understanding customer ’s request . The graphic presentation was very easy way to guide brain storm as it was completely out of regular scheme as stakeholders were thinking very widely about the problem . Insight & Approach Graphical visualization is a very useful tool . It is helping understanding the problem and together with stakeholders rephrase it with actual issue that is behind it . It is important to use Visual Thinking in face to face meeting . Siting in the same room is helping to open and to narrate the discussion . Also the best approach is to invite people who are directly involved in the project or that can easily engaged into the project and in the same time have experience or great knowledge of the project ’s area . Also very important thing is to summarize what have been discussed and what is the conclusion . ### Output:

19531

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Working as a tattooer , I need to communicate with people a lot . Most of the time I need to talk with my clients . For that I am not a social person , I do not know how to communicate people , for example how to make them understand my design ideas and the aftercare process that should be complied with . Storytelling is a tool I find useful in my work . Storytelling can connect to the emotions and the values of the us . It can be part of my business and a product I can give to my clients in our communication . It ’s about the connection that we give to people about a piece of informant that we are trying to share . The story is its essence , which I should spend more time on conveying a message that has logic . Application Take aftercare process for an example . Usually I will need to tell the clients like ABC what you should do and what you should not . Sometimes they just can not remember and understand . Even though I give them a card printed with the whole process they still just throw away the card and do not take care of the tattoos properly . Then I am thinking of the storytelling tool . I tell the clients about the tattoo aftercare process as a story . After three hours , with the second skin cover what will happen to the skin and the tattoos . Then during the process , in your daily , what kind of actions will be harmful to the healing process . And during that several days , that is the part of tattooed skin doing and your immunity system . After three days , what you should do to take care of the tattoo . What will happen if these are not done . I use a story to connect all the healing process then the clients can understand . Insight & Approach I find it quite useful and the story is quite acceptable . It inspired me that in our life , we should use this storytelling tool more . When people give me their requirements , it will be easy for me if they tell me a story of their thoughts . How come the ideas and what makes them want what kind of tattoo . Then I can design the pattern for them . And by this kind of communication we tattooers and clients can build rapport which is quite important in service industry . We need to understand the clients and then we can give them what they want as tattoos . I use this tool beyond my work . It can be used in our daily life too . Storytelling allows us to create energy and passion and excitement around our surroundings .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Working as a tattooer , I need to communicate with people a lot . Most of the time I need to talk with my clients . For that I am not a social person , I do not know how to communicate people , for example how to make them understand my design ideas and the aftercare process that should be complied with . Storytelling is a tool I find useful in my work . Storytelling can connect to the emotions and the values of the us . It can be part of my business and a product I can give to my clients in our communication . It ’s about the connection that we give to people about a piece of informant that we are trying to share . The story is its essence , which I should spend more time on conveying a message that has logic . Application Take aftercare process for an example . Usually I will need to tell the clients like ABC what you should do and what you should not . Sometimes they just can not remember and understand . Even though I give them a card printed with the whole process they still just throw away the card and do not take care of the tattoos properly . Then I am thinking of the storytelling tool . I tell the clients about the tattoo aftercare process as a story . After three hours , with the second skin cover what will happen to the skin and the tattoos . Then during the process , in your daily , what kind of actions will be harmful to the healing process . And during that several days , that is the part of tattooed skin doing and your immunity system . After three days , what you should do to take care of the tattoo . What will happen if these are not done . I use a story to connect all the healing process then the clients can understand . Insight & Approach I find it quite useful and the story is quite acceptable . It inspired me that in our life , we should use this storytelling tool more . When people give me their requirements , it will be easy for me if they tell me a story of their thoughts . How come the ideas and what makes them want what kind of tattoo . Then I can design the pattern for them . And by this kind of communication we tattooers and clients can build rapport which is quite important in service industry . We need to understand the clients and then we can give them what they want as tattoos . I use this tool beyond my work . It can be used in our daily life too . Storytelling allows us to create energy and passion and excitement around our surroundings . ### Output:

9275

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection I had challenge to create Infrastructure strategy and to align many technical things among them along with business targets . The first tool I used was the tool of Mind Mapping , which could allow me to put on one , page most of team ideas . Application & Insights I started to consolidate ideas from different teams , publication and other inputs . Tool allowed me to consolidate various thoughts into structured Big Ideas of network strategy and simplified roadmap preparation . Approach For similar task I will use the same kind of MindMapping tools

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection I had challenge to create Infrastructure strategy and to align many technical things among them along with business targets . The first tool I used was the tool of Mind Mapping , which could allow me to put on one , page most of team ideas . Application & Insights I started to consolidate ideas from different teams , publication and other inputs . Tool allowed me to consolidate various thoughts into structured Big Ideas of network strategy and simplified roadmap preparation . Approach For similar task I will use the same kind of MindMapping tools ### Output:

12684

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : The Hardware and Software Engineering world are very different but interdependent . However , the people working on them have expertise in their own streams . Being an Electrical Design Group , our biggest challenge was to communicate our requirements to the software team wherein all of us know only the hardware side of it . We needed our middleman who is not human . Selection : In one of our projects meeting where it was becoming very hard to communicate to the software team , we ended up reaching the whiteboard . We created all possible drawings and pictures which in the end gave some light to both the groups . We had used the visualization tool . It is very effective to use with two groups who speak different technical language . Application : We started with the hardware team who knew their requirements very clearly and started putting those hardware devices on board , how they are linked and how they function . Then we started putting the analogy of the plumbing system of a house which everyone will be familiar with . We drew the pictures of the plumbing devices next to each hardware device which relates to it . This helped us to give the software team a lot of clarity on how our hardware functions and what are the software controls required . Insight : This technique gave us some light on how better both the groups can communicate . That ’s the time we started exploring the concept of design thinking . We dint need it for our actual designs but we needed it for the success of the project . After exploring a little bit more on the design thinking , we started using the visualization tool more effectively . We have made it as part of our project to have the complete system to be represented in the form of creative drawings . It is fun for the technical people to be creative sometimes and helped our non - technical stakeholders to have a clear understanding of our projects . Approach : In a company which cares and emphasizes a lot about its culture , it is very important to build and keep the work culture for generations . We are planning to use the creative storytelling and role plays to educate the people about the company culture and values .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : The Hardware and Software Engineering world are very different but interdependent . However , the people working on them have expertise in their own streams . Being an Electrical Design Group , our biggest challenge was to communicate our requirements to the software team wherein all of us know only the hardware side of it . We needed our middleman who is not human . Selection : In one of our projects meeting where it was becoming very hard to communicate to the software team , we ended up reaching the whiteboard . We created all possible drawings and pictures which in the end gave some light to both the groups . We had used the visualization tool . It is very effective to use with two groups who speak different technical language . Application : We started with the hardware team who knew their requirements very clearly and started putting those hardware devices on board , how they are linked and how they function . Then we started putting the analogy of the plumbing system of a house which everyone will be familiar with . We drew the pictures of the plumbing devices next to each hardware device which relates to it . This helped us to give the software team a lot of clarity on how our hardware functions and what are the software controls required . Insight : This technique gave us some light on how better both the groups can communicate . That ’s the time we started exploring the concept of design thinking . We dint need it for our actual designs but we needed it for the success of the project . After exploring a little bit more on the design thinking , we started using the visualization tool more effectively . We have made it as part of our project to have the complete system to be represented in the form of creative drawings . It is fun for the technical people to be creative sometimes and helped our non - technical stakeholders to have a clear understanding of our projects . Approach : In a company which cares and emphasizes a lot about its culture , it is very important to build and keep the work culture for generations . We are planning to use the creative storytelling and role plays to educate the people about the company culture and values . ### Output:

19416

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind Mapping Challenge and Selection A client was going through a transformation needed to redesign the structure of an IT department to adjust to new challenges and upper management directives . The manager of that department wanted to involve his 25 employees in the redesign of the structure in order to bring everyone ’s input to the table , but also to achieve an aligned end - result that everybody would buy into . Besides finding an overall structure which would outline responsibilities , communication mechanisms and tasks , some specific challenges needed to be addressed , such as preparing for one colleagues ’ retirement , the relationship to surrounding departments , and how to balance the maintenance of legacy IT with the development of new software . We also wanted to look at both organizational issues as interpersonal relationships and team dynamics within the department . I was asked to prepare a two - day workshop , at the end of which there would be an action plan to implement the new structure . The first day was spent on collecting and visualizing data ( i.e. the “ What Is ” phase of Design Thinking ) . We presented upper management directives , milestones that the department would have to face in the next 6 months , changes in team compositions , collected input from the employees regarding their current situation , and gained insight from different exercises we did on team dynamics . We decided that in order to consolidate all this data and use if to redesign the structure , we would do a mind mapping exercise on the next day . Application On the morning of day two , I prepared the workshop room by hanging up all the data that we had collected the previous day up on the wall so everything would be visible to the participants . I then handed out post - it notes to every participant and invited them to walk around the room , highlighting and adding comments to every piece of information that stood out to them . After 30 minutes of this individual reflection , we moved on to an “ World Café ” approach : I split the participants into four groups and each gave them an outline of the current structure of the department , asking them to discuss based on the data they had seen three questions : 1 ) What do you think already works in the structure ? 2 ) What would you change ? 3 ) What are we missing ? Each group focused on a specific part of the structure . After 20 minutes , we would rotate the groups so that each group discussed every part of the structure , building on the work of the previous group . In the last round , the last group would summarize and present the discussion that they had to the plenum , consolidating their discussion to the 3 - 4 key challenges and questions that they saw for that part of the structure . After a short break , we clustered those challenges . Then , participants self - selected into working groups that would develop solutions for each specific challenge . The mission was not to come up with the best solution , but as many solutions as they could . They would note down these solutions on post - its . After the group work phase , we came back into the plenum and clustered solutions , prioritized and rated them and distributed responsibilities for following them up after the workshop , which then was noted down as an action plan . Insight and Approach Having taken this course on Design Thinking , I would approach the workshop in a more insight- and less solution - focused way , i.e. more clearly separating the “ What Is ” from the “ What if ” phase of Design Thinking . While the first two steps ( collection of the data and setting up the “ gallery ” for participants to view the data ) where in line with the mind mapping approach , instead of formulating clear insights and design criteria , we looked at the existing structure and very quickly moved into coming up with solutions . This narrowed the room for innovative solutions too much and did n’t offer space for the most creative ideas . Therefore , I would now alter the process with the new insights that I have gained from this course : 1 ) Instead of focusing on the existing structure in the “ World Café ” approach , I would ask participants , in 4 - 5 groups , to come to a blank page and share and cluster the notes they have taken of the data , truly drilling down to the key insights they have gained and developing a real mind map . Having collected those key insights and visualized the connections in the shape of a mind map , I would then in the big group formulate concrete design criteria that the new structure would have to meet . 2 ) Instead of only inviting the employees and their manager to redesign their own department , I would invest in diversifying the team , e.g. also inviting upper level management , employees from neighboring departments and experts from outside the company to participate in the workshop . This way alignment with upper management would already be guaranteed and the results would not be limited by the narrow frame in which the employees are moving , but allow for more innovation by including an outside perspective . 3 ) Only after abstract design criteria were formulated , I would move into the brainstorming of concrete ideas and solutions . I would then invite participants to cluster those ideas and set up a new workshop for developing those ideas into executable prototypes instead of leaving them with a diffuse and extensive action plan that demanded a lot of additional time investment from the employees .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind Mapping Challenge and Selection A client was going through a transformation needed to redesign the structure of an IT department to adjust to new challenges and upper management directives . The manager of that department wanted to involve his 25 employees in the redesign of the structure in order to bring everyone ’s input to the table , but also to achieve an aligned end - result that everybody would buy into . Besides finding an overall structure which would outline responsibilities , communication mechanisms and tasks , some specific challenges needed to be addressed , such as preparing for one colleagues ’ retirement , the relationship to surrounding departments , and how to balance the maintenance of legacy IT with the development of new software . We also wanted to look at both organizational issues as interpersonal relationships and team dynamics within the department . I was asked to prepare a two - day workshop , at the end of which there would be an action plan to implement the new structure . The first day was spent on collecting and visualizing data ( i.e. the “ What Is ” phase of Design Thinking ) . We presented upper management directives , milestones that the department would have to face in the next 6 months , changes in team compositions , collected input from the employees regarding their current situation , and gained insight from different exercises we did on team dynamics . We decided that in order to consolidate all this data and use if to redesign the structure , we would do a mind mapping exercise on the next day . Application On the morning of day two , I prepared the workshop room by hanging up all the data that we had collected the previous day up on the wall so everything would be visible to the participants . I then handed out post - it notes to every participant and invited them to walk around the room , highlighting and adding comments to every piece of information that stood out to them . After 30 minutes of this individual reflection , we moved on to an “ World Café ” approach : I split the participants into four groups and each gave them an outline of the current structure of the department , asking them to discuss based on the data they had seen three questions : 1 ) What do you think already works in the structure ? 2 ) What would you change ? 3 ) What are we missing ? Each group focused on a specific part of the structure . After 20 minutes , we would rotate the groups so that each group discussed every part of the structure , building on the work of the previous group . In the last round , the last group would summarize and present the discussion that they had to the plenum , consolidating their discussion to the 3 - 4 key challenges and questions that they saw for that part of the structure . After a short break , we clustered those challenges . Then , participants self - selected into working groups that would develop solutions for each specific challenge . The mission was not to come up with the best solution , but as many solutions as they could . They would note down these solutions on post - its . After the group work phase , we came back into the plenum and clustered solutions , prioritized and rated them and distributed responsibilities for following them up after the workshop , which then was noted down as an action plan . Insight and Approach Having taken this course on Design Thinking , I would approach the workshop in a more insight- and less solution - focused way , i.e. more clearly separating the “ What Is ” from the “ What if ” phase of Design Thinking . While the first two steps ( collection of the data and setting up the “ gallery ” for participants to view the data ) where in line with the mind mapping approach , instead of formulating clear insights and design criteria , we looked at the existing structure and very quickly moved into coming up with solutions . This narrowed the room for innovative solutions too much and did n’t offer space for the most creative ideas . Therefore , I would now alter the process with the new insights that I have gained from this course : 1 ) Instead of focusing on the existing structure in the “ World Café ” approach , I would ask participants , in 4 - 5 groups , to come to a blank page and share and cluster the notes they have taken of the data , truly drilling down to the key insights they have gained and developing a real mind map . Having collected those key insights and visualized the connections in the shape of a mind map , I would then in the big group formulate concrete design criteria that the new structure would have to meet . 2 ) Instead of only inviting the employees and their manager to redesign their own department , I would invest in diversifying the team , e.g. also inviting upper level management , employees from neighboring departments and experts from outside the company to participate in the workshop . This way alignment with upper management would already be guaranteed and the results would not be limited by the narrow frame in which the employees are moving , but allow for more innovation by including an outside perspective . 3 ) Only after abstract design criteria were formulated , I would move into the brainstorming of concrete ideas and solutions . I would then invite participants to cluster those ideas and set up a new workshop for developing those ideas into executable prototypes instead of leaving them with a diffuse and extensive action plan that demanded a lot of additional time investment from the employees . ### Output:

20569

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

LEARNING LAUNCH Challenge & Selection I ’m a member at an Art Direction . This Art Direction works for an advertising agency . One fine day we had a challenge . It was raised by one of the Textile Customer . He was one of the regular customers who visits very often . He questioned us about the impact on their sales even when they increased the investment put into in various impact media . The whole team took the challenge and we decided to come up with a better solution for the company with the problem or challenges that have been raised . Application With my experience and studies , I tried to question back to know who were our true audience , what are their fears and objections ? What are they looking for ? And other doubts together with my team . So around ten to twelve clients were selected who were visiting the textile store , made them into a group and we interviewed them . They listed all the challenges . The entire team knew the challenges and let them list all the challenges without influencing their arguments or interrupting them in between . Insight & Approach This was one of the best experiences I had . The search for solution with the entire team working together was something I personally never experienced before . We identified major problems to the product with cross checking of the ethnographic data . And made all the necessary changes that are required and the clients were very helpful for us to sort all kinds of problems they face and the whole team with the clients worked together to come up with the best solution possible for the problems respectively .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: LEARNING LAUNCH Challenge & Selection I ’m a member at an Art Direction . This Art Direction works for an advertising agency . One fine day we had a challenge . It was raised by one of the Textile Customer . He was one of the regular customers who visits very often . He questioned us about the impact on their sales even when they increased the investment put into in various impact media . The whole team took the challenge and we decided to come up with a better solution for the company with the problem or challenges that have been raised . Application With my experience and studies , I tried to question back to know who were our true audience , what are their fears and objections ? What are they looking for ? And other doubts together with my team . So around ten to twelve clients were selected who were visiting the textile store , made them into a group and we interviewed them . They listed all the challenges . The entire team knew the challenges and let them list all the challenges without influencing their arguments or interrupting them in between . Insight & Approach This was one of the best experiences I had . The search for solution with the entire team working together was something I personally never experienced before . We identified major problems to the product with cross checking of the ethnographic data . And made all the necessary changes that are required and the clients were very helpful for us to sort all kinds of problems they face and the whole team with the clients worked together to come up with the best solution possible for the problems respectively . ### Output:

8887

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Vinod Baker Our Challenge I work in an operational environment ; the purpose of our business unit is to ensure the circulation of money . Our staffs ’ primary job is to handle the monies that is coming into the bank ( deposits ) and the monies that is leaving the bank ’s premises and transported to clients ’ premises ( withdrawals ) . Dealing with clients ’ money is an important job however quite stressful for our staff . All our clients rely on our service offerings for them to continue with their business . The staff morale and motivation is not at a desirable level for optimal productivity . Our challenge is to change how our employees feel about working for this business unit . To create an environment that employees find pleasant and a place that encourages growth and learning . Furthermore , we want our staff to feel motivated and encouraged to improve how they work . Having motivated and determined staff will have a positive implication on our productivity . Therefore , as part of our People Program we need initiatives that assist in changing how our people feel about their work . We also need initiatives that are cost efficient . Our Selection We started our design thinking journey by using multiple tools such as : interviews and personas to understand why our employees came to work and how they felt at work . More importantly we wanted to find out how we can make their lives better and what is important for them . Majority of our people work an 8 - hour shift , this means that they spend more time at work with colleagues than they do with their families . Hence it is important that we improve this environment . The team and I are now at a phase where we would like to test our hypothesis and assumption by running small experiments and prototypes , learning launches . The objective is to see how employees react and receive the new and different offerings made available to them . The purpose of learning launches is to test a hypothesis and then to learn and improve on the offerings and solutions . Application Firstly , we simultaneously interviewed our staff and had them complete a survey . The purpose of this was to gather data to understand what matters for our employees and to answer the “ what is ? ” question in design thinking . Out of the data we were able to create personas and identified themes by using mind maps . One of the themes that derived from the data was that : our staff felt there was little opportunities for growth and development . For the Learning launch we introduced Learning Bytes , which is an online learning and tutoring platform and is a form of virtual learning . From the data gathered there was other themes that came out , which we thought would be great focus points and learning topics which we could teach the staff through the virtual learning platform . For example , employees had a concern with time management . Therefore , we scheduled a learning session to cover this topic . Then we looked for a staff member in our business unit who could build and deliver a course on time management . It was important to get the right individual who had the qualification and the practice to facilitate the learning sessions . Therefore , we had a senior project manager deliver the course as time management is a critical component of project management . Some of the other learning topics that we scheduled for the upcoming weeks came about merely because of the environment . The environment we are working in is very complex and has many changes , our team leaders often prepares the staff for these changes . Hence , we included a change management learning session . The flight plan for our learning launch : 1 . We will schedule a learner bytes every second week for the next four months ( that means we will have approximately 7 learning sessions ) 2 . For every session we will take roll call of the staff attending these sessions . We will monitor this as well , this will be a great indicator if staff find these Learner Byte worthwhile . 3 . After each session employees will provide feedback of the Learner bytes session . This will help us to improve the interaction in these sessions . 4 . After the four months we will conduct a survey again with staff . The reason for this is to see how employees felt about these sessions and where we need to improve if we decide to continue with these sessions . Insight It is funny how one thinks they know what is important to an employee . After all we , ourselves are employees . It scary how one can miss the plot because we make decisions based on assumptions . What design thinking allowed us to do was to build hypotheses from data and then test these hypotheses before creating and implementing a solution . For example , what matters for one person was career progression and for another was financial stability . By answering the four basic questions through the design thinking process , we were able to see what the problem was , that majority of the staff felt like just a number and that there is no room for growth and development . We were then able to brainstorm different solutions to make employees feel like there is opportunities to learn and grow . Approach Some lessons learned from design thinking was not to build solutions based off assumptions . At the bank we often have “ great ideas ” that is going to improve operations . As a result , we go off a tangent ; drafting business cases and jumping ahead to complete solution design . Then we discover that we were boiling the ocean , by designing a solution that customer do n’t really need and will just complicate the lives of our staff . In future we will complete Learning Launches , as this will allow us to test our assumptions and hypotheses . Conducting Learning Launches help organisation to build appropriate solution and doing so while saving organisation from waste money and time . The challenge is to find cost efficient ways to complete Learning Launches .

EMAIL: ID_NUM: NAME_STUDENT: Vinod Baker PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Vinod Baker Our Challenge I work in an operational environment ; the purpose of our business unit is to ensure the circulation of money . Our staffs ’ primary job is to handle the monies that is coming into the bank ( deposits ) and the monies that is leaving the bank ’s premises and transported to clients ’ premises ( withdrawals ) . Dealing with clients ’ money is an important job however quite stressful for our staff . All our clients rely on our service offerings for them to continue with their business . The staff morale and motivation is not at a desirable level for optimal productivity . Our challenge is to change how our employees feel about working for this business unit . To create an environment that employees find pleasant and a place that encourages growth and learning . Furthermore , we want our staff to feel motivated and encouraged to improve how they work . Having motivated and determined staff will have a positive implication on our productivity . Therefore , as part of our People Program we need initiatives that assist in changing how our people feel about their work . We also need initiatives that are cost efficient . Our Selection We started our design thinking journey by using multiple tools such as : interviews and personas to understand why our employees came to work and how they felt at work . More importantly we wanted to find out how we can make their lives better and what is important for them . Majority of our people work an 8 - hour shift , this means that they spend more time at work with colleagues than they do with their families . Hence it is important that we improve this environment . The team and I are now at a phase where we would like to test our hypothesis and assumption by running small experiments and prototypes , learning launches . The objective is to see how employees react and receive the new and different offerings made available to them . The purpose of learning launches is to test a hypothesis and then to learn and improve on the offerings and solutions . Application Firstly , we simultaneously interviewed our staff and had them complete a survey . The purpose of this was to gather data to understand what matters for our employees and to answer the “ what is ? ” question in design thinking . Out of the data we were able to create personas and identified themes by using mind maps . One of the themes that derived from the data was that : our staff felt there was little opportunities for growth and development . For the Learning launch we introduced Learning Bytes , which is an online learning and tutoring platform and is a form of virtual learning . From the data gathered there was other themes that came out , which we thought would be great focus points and learning topics which we could teach the staff through the virtual learning platform . For example , employees had a concern with time management . Therefore , we scheduled a learning session to cover this topic . Then we looked for a staff member in our business unit who could build and deliver a course on time management . It was important to get the right individual who had the qualification and the practice to facilitate the learning sessions . Therefore , we had a senior project manager deliver the course as time management is a critical component of project management . Some of the other learning topics that we scheduled for the upcoming weeks came about merely because of the environment . The environment we are working in is very complex and has many changes , our team leaders often prepares the staff for these changes . Hence , we included a change management learning session . The flight plan for our learning launch : 1 . We will schedule a learner bytes every second week for the next four months ( that means we will have approximately 7 learning sessions ) 2 . For every session we will take roll call of the staff attending these sessions . We will monitor this as well , this will be a great indicator if staff find these Learner Byte worthwhile . 3 . After each session employees will provide feedback of the Learner bytes session . This will help us to improve the interaction in these sessions . 4 . After the four months we will conduct a survey again with staff . The reason for this is to see how employees felt about these sessions and where we need to improve if we decide to continue with these sessions . Insight It is funny how one thinks they know what is important to an employee . After all we , ourselves are employees . It scary how one can miss the plot because we make decisions based on assumptions . What design thinking allowed us to do was to build hypotheses from data and then test these hypotheses before creating and implementing a solution . For example , what matters for one person was career progression and for another was financial stability . By answering the four basic questions through the design thinking process , we were able to see what the problem was , that majority of the staff felt like just a number and that there is no room for growth and development . We were then able to brainstorm different solutions to make employees feel like there is opportunities to learn and grow . Approach Some lessons learned from design thinking was not to build solutions based off assumptions . At the bank we often have “ great ideas ” that is going to improve operations . As a result , we go off a tangent ; drafting business cases and jumping ahead to complete solution design . Then we discover that we were boiling the ocean , by designing a solution that customer do n’t really need and will just complicate the lives of our staff . In future we will complete Learning Launches , as this will allow us to test our assumptions and hypotheses . Conducting Learning Launches help organisation to build appropriate solution and doing so while saving organisation from waste money and time . The challenge is to find cost efficient ways to complete Learning Launches . ### Output:

6531

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind Mapping Challenge The challenge chosen is to create a better customer experience in a Mall for customers who choose to go for a Gondola Ride . The Gondola Rides is a communication mode in the city of Venice , Italy . Inspired by the same , the ride was introduced in a Shopping Mall in Delhi , India by constructing an artificial canal with manually operated boats which can carry a maximum of 4 passengers . However , the customers do not prefer being something unique in the city . So , we looked ways to improve the customer experience by using Design Thinking method for increasing the revenue through the Gondola Ride . Problem Statement : Reinventing the Gondola Ride Entertainment service Selection I have chosen Mind Mapping as a tool to generate ideas with my team . I have chosen different verticals to collect various ideas on how the service and experience level can be improved to attract more customers . Application In order to improve the ride , we created different verticals were the customer experience can be improved . The 4 verticals that we identified are 1 ) What we see 2 ) What we hear 3 ) What we Think and Feel 4 ) What we do . We identified ways how we can improve these four experiences for the customer . We began collecting ideas for improving each aspect in the process of Mind Mapping . To improve what we see , we added under water lights and indoor aquarium fishes to the water that will look pleasing to the eyes of the customer . To improve what we hear , we collected ideas from the team . The team suggested the usage of music which will create a Venice theme . Italian songs were decided to played during the ride , so that customer feels the experience according to the theme . To improve what we think and feel , the team decided to provide an experience for the customers to paddle the boat themselves . This will give them a feel of ownership . Hence , we wanted to have the feature of safety in mind by adding life jackets for the passengers to avoid any uncertainty while we allow the passengers to paddle the boat under trained supervisors . To improve what we do , we wanted to create a hassle - free process to enjoy the ride . So , we added the option of digital payment . So , customers can board the ride and pay the service provider while on the go saving time as well man power in the process . Insight By using the Mind Mapping tool , our team was able to generate new ideas that can help in improving the customer experience during the Gondola Ride . This will in turn increase the revenue as a happy customer always tend to bring a new customer . We brought all stakeholders in to the picture for brainstorming and collected and eliminated ideas with the team support for a common goal . We also defined the customer journey map to identify the areas of improvement so that the best experience and value for money can be delivered . Approach During this process , our team went to the spot and spoke with more than 15 customers to understand their experience . We also tried to understand the price - quality perception from the customers point of view . This enabled us to widen the thinking by destroying the boundaries of generating new ideas . We are planning to apply this phase by phase to understand the liking of the customers . All the four phases will be applied one by one analysing the improvement of the process .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind Mapping Challenge The challenge chosen is to create a better customer experience in a Mall for customers who choose to go for a Gondola Ride . The Gondola Rides is a communication mode in the city of Venice , Italy . Inspired by the same , the ride was introduced in a Shopping Mall in Delhi , India by constructing an artificial canal with manually operated boats which can carry a maximum of 4 passengers . However , the customers do not prefer being something unique in the city . So , we looked ways to improve the customer experience by using Design Thinking method for increasing the revenue through the Gondola Ride . Problem Statement : Reinventing the Gondola Ride Entertainment service Selection I have chosen Mind Mapping as a tool to generate ideas with my team . I have chosen different verticals to collect various ideas on how the service and experience level can be improved to attract more customers . Application In order to improve the ride , we created different verticals were the customer experience can be improved . The 4 verticals that we identified are 1 ) What we see 2 ) What we hear 3 ) What we Think and Feel 4 ) What we do . We identified ways how we can improve these four experiences for the customer . We began collecting ideas for improving each aspect in the process of Mind Mapping . To improve what we see , we added under water lights and indoor aquarium fishes to the water that will look pleasing to the eyes of the customer . To improve what we hear , we collected ideas from the team . The team suggested the usage of music which will create a Venice theme . Italian songs were decided to played during the ride , so that customer feels the experience according to the theme . To improve what we think and feel , the team decided to provide an experience for the customers to paddle the boat themselves . This will give them a feel of ownership . Hence , we wanted to have the feature of safety in mind by adding life jackets for the passengers to avoid any uncertainty while we allow the passengers to paddle the boat under trained supervisors . To improve what we do , we wanted to create a hassle - free process to enjoy the ride . So , we added the option of digital payment . So , customers can board the ride and pay the service provider while on the go saving time as well man power in the process . Insight By using the Mind Mapping tool , our team was able to generate new ideas that can help in improving the customer experience during the Gondola Ride . This will in turn increase the revenue as a happy customer always tend to bring a new customer . We brought all stakeholders in to the picture for brainstorming and collected and eliminated ideas with the team support for a common goal . We also defined the customer journey map to identify the areas of improvement so that the best experience and value for money can be delivered . Approach During this process , our team went to the spot and spoke with more than 15 customers to understand their experience . We also tried to understand the price - quality perception from the customers point of view . This enabled us to widen the thinking by destroying the boundaries of generating new ideas . We are planning to apply this phase by phase to understand the liking of the customers . All the four phases will be applied one by one analysing the improvement of the process . ### Output:

16620

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Janet Galletti University of Virginia Janet Galletti In November 2019 andrew58@gmail.com Hello , and thank you so much for your review . If you have any questions , feel free to contact me . Saying Hi ! from Berlin , yours Janet . Applying the Design Thinking tool : Visualization “ I hate that lady ! ” In a Workshop I coached a visualization process and participated an extraordinary turnaround . Challenge and selection First of all , I want you to gain a deeper insight of the setting and topic in which the visualization process took place . Last week I was a coach in a three - day - workshop about business model innovation . I coached a team of four designers who worked in a design studio with a focus on branding and marketing in the B2B sector . I call the design company I worked with DS , because I can not share the real name for data protection reasons . The DS - team contented the CEO , the CFO and two employees , one designer and one editor , all of them were female . Within three workshop days , we went through a process which was close to a real design thinking process : - At first , we pointed out the DS - challenge regarding their business model . - Secondly , we defined the target group . - Thirdly we developed three questions and interviewed some people about how the marketing process in their company was actually working , and which problems usually go along with marketing . - Fourthly , we described the new customer experience and developed an approach for the new business model . Before the workshop took place , I thought about the challenge of applying a design thinking tool and decided the visualization - tool would suit best for the definition of one special member the target group . This was the second step of the process . I decided to do so , because also Anna Jones constated that the visualization - tool is suited both for researching and for understanding the users and customers ( Anna Jones on Visualization , Design Thinking for Innovation , UVA , min . 3:04 ) . Application I gave the DS - team the assignment to think about one member of their typical target group for three minutes alone and take some notes . Then they should share their thoughts . It turned out , that all DS - members had in mind almost the same picture of one special type of person , who was standing for their typical target group . The person was a female marketing leader of a medium sized company with around 500 employers . Demographical attributes like age , gender , number of children and income were very similar . This surprised me because I knew , that the DS - company had more than this type of customers . After that , they visualized the person on a flipchart . The CFO took a pencil and drew the person , referring to the instructions , the other DS - members told her ( see picture 1 ) . They called her Tina . Then we started thinking about problems which would occur in Tina ’s daily work and which were the jobs - to - be - done to make her happy . We hang up the flipchart and stood side by side to Tina . Within this process , the DS - team talked a lot about their frustration and worries concerning Tina . The biggest discussion topic was that Tina does not have the insights of strategic marketing knowledge which the DS - team needs to do a good job . The frustration led to the following testimony : “ I hate that lady ” . When the designer said that , her colleagues agreed . Insights I tried to handle the situation and asked them to visualize some positive aspects regarding Tina on the flipchart as well ( in picture 1 you see the red handwriting on the flipchart ) . But the frustration was ongoing , and all of the positive aspects had a negative or unsympathetic touch . It turned out , that they can not do a good job for Tina , as a representative of their main target group . We started thinking about alternatives for their business model because in step one they constated that they both worked with medium sized and small companies . Then they visualized two representatives of the other target groups in small companies ( Marcel und Mia , as you see in picture 2 ) . The DS - team was much more creative , and they had many ideas within short time how to make Marcel and Mia satisfied and do a better job . In the end , the DS - team decided to change their main target group and , in the future , not to focus Tina , standing for a marketing leader of a medium sized company with around 500 employees . The team decided to change their business model and accompany smaller companies in their marketing processes . Pivotal for the decision to make that holistic change were their strong emotions and the frustration coming along with the visualized Tina and the barriers which hindered the DS - team on doing a great creative marketing process for Tina . Approach The continuing non - verbal confrontation with the flipchart - tall visualized Tina was the key for the DS- team to verbalize the problems regarding the work with their main target group . Looking back , I think about what would have turned out , if I would have had enriched the process with even more elements of visualization . There would have been some possibilities to do so . For example : If I - in the first place - had given them the assignment to draw a picture of their typical target group and not just even to take notes , maybe their distinct problem with Tina would have become visible much earlier . Also , I could have asked them to visualize the positive aspects regarding Tina on the flipchart , rather than writing them down . In addition to that , I really liked the fact that , in the end , we had two versions of Tina : On the one hand we had one flipchart - tall visualized Tina with two catchy attributes like her bag and her plait . One the hand we had a smaller version of Tina with the same catchy attributes on a post - it to work with and to place her where ever she was needed within the creative process ( as you see in picture 2 ) . I did n’t plan this before , but I will keep on drawing detailed pictures and small pictures which are easy to handle within the moderation of a design thinking process . All in all the DS - team could have also added more visualization - details to Tina , use more colors to go more into the inductive reasoning process Anna Jones refers to , and to trigger the right side of the teams ’ brain more ( Anna Jones on Visualization , Design Thinking for Innovation , University of Virginia , min . 0:19 ) . I did n’t tell them to do so . It was the team ’s own decision to leave Tina uncomplete . I took note that the visualized Tina had no eyes , no nose and no mouth . This was the first reflection within the visualization process that made me think about the DS - teams relationship to her . My approach for the next time will be to do an ongoing reflection of the visualizing - process within the process and to enable the team to visualize more . When they hold back with visualizing ( i.e. if they do n’t visualize face- attributes ) , it will be a sign of some kind of barrier regarding the subject . For a coach it would be recommendable to dive deeper into the subject then . Picture 1 Visualization of Tina Picture 2 That ’s me at the Seminar with three visualized members of different target groups . Tina as a marketing leader , stands for the old target group . Marcel and Mia as CEOs of small companies stand for the new target group .

EMAIL: andrew58@gmail.com ID_NUM: NAME_STUDENT: Janet Galletti, Janet PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Janet Galletti University of Virginia Janet Galletti In November 2019 andrew58@gmail.com Hello , and thank you so much for your review . If you have any questions , feel free to contact me . Saying Hi ! from Berlin , yours Janet . Applying the Design Thinking tool : Visualization “ I hate that lady ! ” In a Workshop I coached a visualization process and participated an extraordinary turnaround . Challenge and selection First of all , I want you to gain a deeper insight of the setting and topic in which the visualization process took place . Last week I was a coach in a three - day - workshop about business model innovation . I coached a team of four designers who worked in a design studio with a focus on branding and marketing in the B2B sector . I call the design company I worked with DS , because I can not share the real name for data protection reasons . The DS - team contented the CEO , the CFO and two employees , one designer and one editor , all of them were female . Within three workshop days , we went through a process which was close to a real design thinking process : - At first , we pointed out the DS - challenge regarding their business model . - Secondly , we defined the target group . - Thirdly we developed three questions and interviewed some people about how the marketing process in their company was actually working , and which problems usually go along with marketing . - Fourthly , we described the new customer experience and developed an approach for the new business model . Before the workshop took place , I thought about the challenge of applying a design thinking tool and decided the visualization - tool would suit best for the definition of one special member the target group . This was the second step of the process . I decided to do so , because also Anna Jones constated that the visualization - tool is suited both for researching and for understanding the users and customers ( Anna Jones on Visualization , Design Thinking for Innovation , UVA , min . 3:04 ) . Application I gave the DS - team the assignment to think about one member of their typical target group for three minutes alone and take some notes . Then they should share their thoughts . It turned out , that all DS - members had in mind almost the same picture of one special type of person , who was standing for their typical target group . The person was a female marketing leader of a medium sized company with around 500 employers . Demographical attributes like age , gender , number of children and income were very similar . This surprised me because I knew , that the DS - company had more than this type of customers . After that , they visualized the person on a flipchart . The CFO took a pencil and drew the person , referring to the instructions , the other DS - members told her ( see picture 1 ) . They called her Tina . Then we started thinking about problems which would occur in Tina ’s daily work and which were the jobs - to - be - done to make her happy . We hang up the flipchart and stood side by side to Tina . Within this process , the DS - team talked a lot about their frustration and worries concerning Tina . The biggest discussion topic was that Tina does not have the insights of strategic marketing knowledge which the DS - team needs to do a good job . The frustration led to the following testimony : “ I hate that lady ” . When the designer said that , her colleagues agreed . Insights I tried to handle the situation and asked them to visualize some positive aspects regarding Tina on the flipchart as well ( in picture 1 you see the red handwriting on the flipchart ) . But the frustration was ongoing , and all of the positive aspects had a negative or unsympathetic touch . It turned out , that they can not do a good job for Tina , as a representative of their main target group . We started thinking about alternatives for their business model because in step one they constated that they both worked with medium sized and small companies . Then they visualized two representatives of the other target groups in small companies ( Marcel und Mia , as you see in picture 2 ) . The DS - team was much more creative , and they had many ideas within short time how to make Marcel and Mia satisfied and do a better job . In the end , the DS - team decided to change their main target group and , in the future , not to focus Tina , standing for a marketing leader of a medium sized company with around 500 employees . The team decided to change their business model and accompany smaller companies in their marketing processes . Pivotal for the decision to make that holistic change were their strong emotions and the frustration coming along with the visualized Tina and the barriers which hindered the DS - team on doing a great creative marketing process for Tina . Approach The continuing non - verbal confrontation with the flipchart - tall visualized Tina was the key for the DS- team to verbalize the problems regarding the work with their main target group . Looking back , I think about what would have turned out , if I would have had enriched the process with even more elements of visualization . There would have been some possibilities to do so . For example : If I - in the first place - had given them the assignment to draw a picture of their typical target group and not just even to take notes , maybe their distinct problem with Tina would have become visible much earlier . Also , I could have asked them to visualize the positive aspects regarding Tina on the flipchart , rather than writing them down . In addition to that , I really liked the fact that , in the end , we had two versions of Tina : On the one hand we had one flipchart - tall visualized Tina with two catchy attributes like her bag and her plait . One the hand we had a smaller version of Tina with the same catchy attributes on a post - it to work with and to place her where ever she was needed within the creative process ( as you see in picture 2 ) . I did n’t plan this before , but I will keep on drawing detailed pictures and small pictures which are easy to handle within the moderation of a design thinking process . All in all the DS - team could have also added more visualization - details to Tina , use more colors to go more into the inductive reasoning process Anna Jones refers to , and to trigger the right side of the teams ’ brain more ( Anna Jones on Visualization , Design Thinking for Innovation , University of Virginia , min . 0:19 ) . I did n’t tell them to do so . It was the team ’s own decision to leave Tina uncomplete . I took note that the visualized Tina had no eyes , no nose and no mouth . This was the first reflection within the visualization process that made me think about the DS - teams relationship to her . My approach for the next time will be to do an ongoing reflection of the visualizing - process within the process and to enable the team to visualize more . When they hold back with visualizing ( i.e. if they do n’t visualize face- attributes ) , it will be a sign of some kind of barrier regarding the subject . For a coach it would be recommendable to dive deeper into the subject then . Picture 1 Visualization of Tina Picture 2 That ’s me at the Seminar with three visualized members of different target groups . Tina as a marketing leader , stands for the old target group . Marcel and Mia as CEOs of small companies stand for the new target group . ### Output:

8344

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping Challenge Being a member of an organization that deals with a large number of small - scale customers , I often felt tremendous pressure regarding the management of data . Similar problems were reported by my colleagues too . Firstly , it was difficult to understand what procedures to choose regarding divergent customer types . Secondly , many people encountered problems with following the procedures themselves . For instance , refunds required a complex process for their management . In short , there was no clear representation of the procedures to be used in our business . More importantly , our department had no significant funds to spare concerning some advanced data management solutions . We had an extremely low budget ( practically non - existent ) to consider regarding the presented process . Consequently , the main challenge for us was not only to create potent data management tools but also to do so at little or no price . Selection To achieve the proper results , our team went through a large number of free or cheap online tools aimed at storing data . Many solutions proved to be either too complex or primitive to satisfy our needs . In the end , however , we found mind mapping . Above all , we were attracted by the divergence of tools in the sphere and the relative ease of presentation . Mind mapping gave us the possibility to present large data choice trees in an accessible manner . In our case , we used an open - source program titled Heimer to create appropriate mind maps due to its free nature and ease of utilization . It allowed us to quickly form large data trees that were perfect for our mission . Application Our reform group decided to use the mind mapping tool to create a set of separate guides united in one document . Firstly , we created ten separate images with the essential procedures used in our division . One of the images presented a general map of the critical customer types and the key factors for distinguishing them . The rest offered the delineation of specific procedures . Secondly , we included them into one PDF document combined with the hyperlinks . This approach allowed us to streamline customer processing approaches . Now , when a customer arrives , one of our managers looks into the document we have created , scans the initial mind map , finds the necessary instruction number , then searches it in the document via built - in word- scanning tools , and accesses the secondary mind map with a complete delineation of procedures to be used . After the implementation of the presented procedure , many people noted a significant decrease in pressure . The impact is especially potent among newcomers . There are rumors that our free - of - charge reform allowed us to decrease management time per customer by 20 % and error rates by 5 % . This reform would have undoubtedly been impossible without mind maps . Insight I was rather impressed by the sheer impact of mind mapping on the productivity in my department . Initially , I was a skeptic because I saw it as yet another example of visualization . However , the case showed me that it is crucial to take the adherence of humans to structured data into consideration . Mind mapping tools taught me that training in the modern world must be systems - centric . Instead of offering the newcomers - friendly approaches , which proceed from simple aspects to the difficult and , as a result , destroy the systemic approach to teaching , it is essential to offer data in a manner that describes the operational structure as a whole . In short , mind maps taught me that the vital principle of teaching is not simplicity but the ability to present complex processes in a coherent manner . Approach If I ever use the tool in some other instance , I will primarily seek to pay attention to the visuals . Heimer , being a free program , has a rather rough look . Consequently , the initial impression our mind maps produce is rather daunting . In the future , I will invest in the mind mapping tools that allow creating active webpages , for instance , with coherent and well - animated hyperlinks . In this way , the usability of the instrument will increase . I believe that mind maps themselves are an uncontroversial tool , but they need to receive a potent presentation to work coherently .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping Challenge Being a member of an organization that deals with a large number of small - scale customers , I often felt tremendous pressure regarding the management of data . Similar problems were reported by my colleagues too . Firstly , it was difficult to understand what procedures to choose regarding divergent customer types . Secondly , many people encountered problems with following the procedures themselves . For instance , refunds required a complex process for their management . In short , there was no clear representation of the procedures to be used in our business . More importantly , our department had no significant funds to spare concerning some advanced data management solutions . We had an extremely low budget ( practically non - existent ) to consider regarding the presented process . Consequently , the main challenge for us was not only to create potent data management tools but also to do so at little or no price . Selection To achieve the proper results , our team went through a large number of free or cheap online tools aimed at storing data . Many solutions proved to be either too complex or primitive to satisfy our needs . In the end , however , we found mind mapping . Above all , we were attracted by the divergence of tools in the sphere and the relative ease of presentation . Mind mapping gave us the possibility to present large data choice trees in an accessible manner . In our case , we used an open - source program titled Heimer to create appropriate mind maps due to its free nature and ease of utilization . It allowed us to quickly form large data trees that were perfect for our mission . Application Our reform group decided to use the mind mapping tool to create a set of separate guides united in one document . Firstly , we created ten separate images with the essential procedures used in our division . One of the images presented a general map of the critical customer types and the key factors for distinguishing them . The rest offered the delineation of specific procedures . Secondly , we included them into one PDF document combined with the hyperlinks . This approach allowed us to streamline customer processing approaches . Now , when a customer arrives , one of our managers looks into the document we have created , scans the initial mind map , finds the necessary instruction number , then searches it in the document via built - in word- scanning tools , and accesses the secondary mind map with a complete delineation of procedures to be used . After the implementation of the presented procedure , many people noted a significant decrease in pressure . The impact is especially potent among newcomers . There are rumors that our free - of - charge reform allowed us to decrease management time per customer by 20 % and error rates by 5 % . This reform would have undoubtedly been impossible without mind maps . Insight I was rather impressed by the sheer impact of mind mapping on the productivity in my department . Initially , I was a skeptic because I saw it as yet another example of visualization . However , the case showed me that it is crucial to take the adherence of humans to structured data into consideration . Mind mapping tools taught me that training in the modern world must be systems - centric . Instead of offering the newcomers - friendly approaches , which proceed from simple aspects to the difficult and , as a result , destroy the systemic approach to teaching , it is essential to offer data in a manner that describes the operational structure as a whole . In short , mind maps taught me that the vital principle of teaching is not simplicity but the ability to present complex processes in a coherent manner . Approach If I ever use the tool in some other instance , I will primarily seek to pay attention to the visuals . Heimer , being a free program , has a rather rough look . Consequently , the initial impression our mind maps produce is rather daunting . In the future , I will invest in the mind mapping tools that allow creating active webpages , for instance , with coherent and well - animated hyperlinks . In this way , the usability of the instrument will increase . I believe that mind maps themselves are an uncontroversial tool , but they need to receive a potent presentation to work coherently . ### Output:

18080

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind - Mapping Challenge & Selection The company , where I work as a HR - specialist in talent acquisition department , conducts regular internships for students - twice in a year . I am the leader of this process , two of my colleagues - talent acquisition specialists and I hold and implement this process in the company . How it works : The managers all the company get the information about the start of application creation to have an intern for the following period . They fill the special page at IT - platform to give all important information for intern recruitment . After this HR - partner of the department ( who is in charge of all HR- processes in this department ) carefully examines the information regarding a business need and agrees or not the application . Then talent acquisition specialist gets all relevant information and initiates the search and recruitment procedure . The problem : the IT - platform is not modern enough , there are many manual actions and no automatic transitions to stages and no auto - notifications . Business is n’t ready to change the platform , the finances are little to upgrade this one . Out team has already tried the classic variant of discussion and brainstorming how and what to upgrade in the platform with minimum costs and actions . Nevertheless , every time there was a mess of idea and no logic and structure . So , I offered to try the design - thinking tool “ mind - mapping ” to find the points of improvements for the business - process . Application I ’ve created a new project team that was consisted of all representatives of the process : HR - partner , talent acquisition specialist , manager of the department , IT - specialist . There were two flipcharts and many stickers . I ’ve prepared the description of the present business - process in our platform , problem , goal . Firstly , at the flipchart I distinguish all stakeholders of the internship recruitment ’s process : HR - partner , talent acquisition specialist and the managers . After that , all out project teams wrote down all stakeholders ’ actions in the process that they do or support . Then , we found out the intersecting and problematical / complicated processes . We took these processes and brainstormed the ideas how to improve and voted to the best ones . So , we created a big visual map of all process that helped to make the action - plan with stages of implementation , responsible persons , deadlines , etc . Insight & Approach By applying the Mind - Mapping tool , our team managed to visualize the IT processes even the discreet sides , collect different ideas and create the real plan approved by every team member that helped to make the improvement more efficient . We finished all developments with little changes for 1 month . Finally , we got the IT platform that would cut the time in half for collection and approving data for interns ’ recruitment . Thanks to it , we started the internships big process closer to the start date to work , so we got more actual need from managers and did more productive work . In future my team and I will use this tool not just to solve different problems but also to develop the new projects from the very beginning to make our best .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind - Mapping Challenge & Selection The company , where I work as a HR - specialist in talent acquisition department , conducts regular internships for students - twice in a year . I am the leader of this process , two of my colleagues - talent acquisition specialists and I hold and implement this process in the company . How it works : The managers all the company get the information about the start of application creation to have an intern for the following period . They fill the special page at IT - platform to give all important information for intern recruitment . After this HR - partner of the department ( who is in charge of all HR- processes in this department ) carefully examines the information regarding a business need and agrees or not the application . Then talent acquisition specialist gets all relevant information and initiates the search and recruitment procedure . The problem : the IT - platform is not modern enough , there are many manual actions and no automatic transitions to stages and no auto - notifications . Business is n’t ready to change the platform , the finances are little to upgrade this one . Out team has already tried the classic variant of discussion and brainstorming how and what to upgrade in the platform with minimum costs and actions . Nevertheless , every time there was a mess of idea and no logic and structure . So , I offered to try the design - thinking tool “ mind - mapping ” to find the points of improvements for the business - process . Application I ’ve created a new project team that was consisted of all representatives of the process : HR - partner , talent acquisition specialist , manager of the department , IT - specialist . There were two flipcharts and many stickers . I ’ve prepared the description of the present business - process in our platform , problem , goal . Firstly , at the flipchart I distinguish all stakeholders of the internship recruitment ’s process : HR - partner , talent acquisition specialist and the managers . After that , all out project teams wrote down all stakeholders ’ actions in the process that they do or support . Then , we found out the intersecting and problematical / complicated processes . We took these processes and brainstormed the ideas how to improve and voted to the best ones . So , we created a big visual map of all process that helped to make the action - plan with stages of implementation , responsible persons , deadlines , etc . Insight & Approach By applying the Mind - Mapping tool , our team managed to visualize the IT processes even the discreet sides , collect different ideas and create the real plan approved by every team member that helped to make the improvement more efficient . We finished all developments with little changes for 1 month . Finally , we got the IT platform that would cut the time in half for collection and approving data for interns ’ recruitment . Thanks to it , we started the internships big process closer to the start date to work , so we got more actual need from managers and did more productive work . In future my team and I will use this tool not just to solve different problems but also to develop the new projects from the very beginning to make our best . ### Output:

20474

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking For Innovation Peer Graded Assignment Tool that applied : Storytelling Challenge & Selection Storytelling is a powerful tool that are applicable in various situation of our daily life , ergo it is the tool that applied all the times . As a marketers of a shampoo company , I always faced the challenges of how to attract more customers to try and fall in love with our new launched products . Besides , also faced challenges of how to ensure the phenomena of decreasing brand loyalty towards our products being happened as there are variety of choices for customers to choose in the markets nowadays . I choose to apply storytelling as it is able to get insight into users , build empathy and reach them emotionally . I often create personas to represent target users and add conflict to stories that reflect their user journeys and problems . One of the reason is through crafting stories , we can better understand what users want from a solution . Good stories always captivate audiences . In user experience ( UX ) design , if designers use storytelling throughout the design process to ensure that all work focuses on the users ’ needs and the value that company want to give those users . After completing design research to understand your users ’ needs and desires , you use your insights to tell a story about who your users are , what they need and how you 'll provide that . This story makes it easy for everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout your project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your product provides value . APPLICATION Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice of building brands that directly appeal to consumers ’ self , emotional state , needs and aspirations . The purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , power , emotional security , and self - satisfaction are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet demand , and advertisers need to implement these needs in a permanent cycle . Our company has launched a new anti dandruff treatment shampoo product lines that allows real women to share their product experiences in “ Beauty Me Anti Dandruff Diary ” through videos and blog where real women share their hair dandruff stories and how new products can save them . A YouTube - designed diary channel attracts real women from fashion bloggers , travel bloggers , makeup artists and other backgrounds to share their anti - dandruff stories with us . It also has a link to buy products online . The channel also spurred a Facebook app that was once again designed as a diary . In addition to similar YouTube channels , the Secret Diary app provides more information about hair and products . Creating a secret diary , revealing products as a solution and letting real women share their anti dandruff secrets is supporting the two pillars of the sport . This types of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility . INSIGHT By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our product ’s function and design to meet user ’s expectation . It is through this process we realized that the customers were more attract to the review from the Facebook as it is shared by normal users but not celebrity or influencer . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking For Innovation Peer Graded Assignment Tool that applied : Storytelling Challenge & Selection Storytelling is a powerful tool that are applicable in various situation of our daily life , ergo it is the tool that applied all the times . As a marketers of a shampoo company , I always faced the challenges of how to attract more customers to try and fall in love with our new launched products . Besides , also faced challenges of how to ensure the phenomena of decreasing brand loyalty towards our products being happened as there are variety of choices for customers to choose in the markets nowadays . I choose to apply storytelling as it is able to get insight into users , build empathy and reach them emotionally . I often create personas to represent target users and add conflict to stories that reflect their user journeys and problems . One of the reason is through crafting stories , we can better understand what users want from a solution . Good stories always captivate audiences . In user experience ( UX ) design , if designers use storytelling throughout the design process to ensure that all work focuses on the users ’ needs and the value that company want to give those users . After completing design research to understand your users ’ needs and desires , you use your insights to tell a story about who your users are , what they need and how you 'll provide that . This story makes it easy for everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout your project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your product provides value . APPLICATION Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice of building brands that directly appeal to consumers ’ self , emotional state , needs and aspirations . The purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , power , emotional security , and self - satisfaction are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet demand , and advertisers need to implement these needs in a permanent cycle . Our company has launched a new anti dandruff treatment shampoo product lines that allows real women to share their product experiences in “ Beauty Me Anti Dandruff Diary ” through videos and blog where real women share their hair dandruff stories and how new products can save them . A YouTube - designed diary channel attracts real women from fashion bloggers , travel bloggers , makeup artists and other backgrounds to share their anti - dandruff stories with us . It also has a link to buy products online . The channel also spurred a Facebook app that was once again designed as a diary . In addition to similar YouTube channels , the Secret Diary app provides more information about hair and products . Creating a secret diary , revealing products as a solution and letting real women share their anti dandruff secrets is supporting the two pillars of the sport . This types of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility . INSIGHT By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our product ’s function and design to meet user ’s expectation . It is through this process we realized that the customers were more attract to the review from the Facebook as it is shared by normal users but not celebrity or influencer . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services . ### Output:

18726

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind mapping Challenge&Selection First off all , I want to say that I am not a native speaker of English . That is why I spend lot of time to learn it , as I need it in my life / work . Recently I got the task for homework : I had to prepare summary of the film and then to tell it to my teacher . Actually , it was really hard to do , because I did n’t understand , how can I remember all that information and , moreover , how can I say , that some part of them are required to be there and some are not . Then , I decided to use Mind Map method to structure all the data I had . Application I started with realizing the steps of the story I planned to tell . Firstly , my teacher wanted to hear which film I have choosed and the reasons for that . After that she wanted to hear short introduction , how actions in movie create full picture . Then , I suppose to tell her about main actions and their results . After that , it is obvious , to tell about film ’s conclusion . The main problem was to separate stories lines in individual lines , which cross themselves at exact point . I tried to wider the reasons based on which I picked the movie using Mind Map . In addition , I tried to add the details to every part of my Mind Map . Insight & Approach As a result , I created Mind Map for the movie , which help me to create a summary of the film and successful pass my homework . Truly speaking , using Mind Map helped me to structure big amount of data I had in my head . In addition , it helped me to give people only necessary information , not the information they do not need . By the way , thanks to Mind Map , my story was consistent .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind mapping Challenge&Selection First off all , I want to say that I am not a native speaker of English . That is why I spend lot of time to learn it , as I need it in my life / work . Recently I got the task for homework : I had to prepare summary of the film and then to tell it to my teacher . Actually , it was really hard to do , because I did n’t understand , how can I remember all that information and , moreover , how can I say , that some part of them are required to be there and some are not . Then , I decided to use Mind Map method to structure all the data I had . Application I started with realizing the steps of the story I planned to tell . Firstly , my teacher wanted to hear which film I have choosed and the reasons for that . After that she wanted to hear short introduction , how actions in movie create full picture . Then , I suppose to tell her about main actions and their results . After that , it is obvious , to tell about film ’s conclusion . The main problem was to separate stories lines in individual lines , which cross themselves at exact point . I tried to wider the reasons based on which I picked the movie using Mind Map . In addition , I tried to add the details to every part of my Mind Map . Insight & Approach As a result , I created Mind Map for the movie , which help me to create a summary of the film and successful pass my homework . Truly speaking , using Mind Map helped me to structure big amount of data I had in my head . In addition , it helped me to give people only necessary information , not the information they do not need . By the way , thanks to Mind Map , my story was consistent . ### Output:

18879

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : With increasing trend of nuclear families and working couples , we see that kids get very little attention . Apart from school , it becomes difficult to keep them constructively occupied . They are immersed into the gadgets world rather than self - development . Parents find it tough to enroll their children into some development classes as there is no one to take them there . My idea would cater to all such families where children are deprived of learning new skills due to unavailability of and adult taking them to such classes . Selection : The tool that I used was learning launch to understand the real need of my idea in the market . This tool helps me to interact with my potential customers and get the factual data on if my idea was needed in the market . Application : Firstly , it was important for me to know if there was a need of idea in the market or it was just my problem . Hence my first step was to connect with my potential customers and get their feedback . I created a team of 3 ( self included ) with my friends and went out in the market to connect with our potential customers . We had targeted to cover about 200 families with children , in a society . We reached out to these families and understood if they were facing the problem of children being stuck on gadgets rather than learning new skills ? Were they finding it tough to take out time for their kids ? Do they have any support structure ( parents / in - laws ) , who are still unable to take their children to classes etc . We also explained them that we would like to start a van service , which would take the kids to the extra classes and drop them back at home . This would work in a similar way like a school bus . We had planned to start the first launch only if we get a 70 % “ GO ” response . We did receive about 70 % “ GO ” response and decided to take the risk and started the van service for those who bought our idea . We started with our personal van first . The risk that we were taking was that parents could change their opinion compared to during our survey . This was also the fact . Our customer base reduced gradually as we had not accounted for assuring parents of theirs wards security , which is of utmost concerns for parents these days Insight : With using this tool , I learnt that getting connected to your potential customers and understanding their need is of utmost importance . Just having an idea and blindly implementing would not give you success . You will definitely learn a lot that would be an advantage of this tool even if your idea fails . Approach : We understood on what aspects we were failing : - Keeping parents informed on the security of their children - Covering all the classes of the location(within 3 km radius ) with different timings I would like to re - approach this with the same tool , this time with the above points taken care as follows for the 2nd launch : Security : Installing GPS in the Van and using an app which would inform the parents when their ward has been picked and dropped Coverage : Installing a minimum of 3 vans to cover the 3 km radius and then based on the success increase the radius along with the number of Vans .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : With increasing trend of nuclear families and working couples , we see that kids get very little attention . Apart from school , it becomes difficult to keep them constructively occupied . They are immersed into the gadgets world rather than self - development . Parents find it tough to enroll their children into some development classes as there is no one to take them there . My idea would cater to all such families where children are deprived of learning new skills due to unavailability of and adult taking them to such classes . Selection : The tool that I used was learning launch to understand the real need of my idea in the market . This tool helps me to interact with my potential customers and get the factual data on if my idea was needed in the market . Application : Firstly , it was important for me to know if there was a need of idea in the market or it was just my problem . Hence my first step was to connect with my potential customers and get their feedback . I created a team of 3 ( self included ) with my friends and went out in the market to connect with our potential customers . We had targeted to cover about 200 families with children , in a society . We reached out to these families and understood if they were facing the problem of children being stuck on gadgets rather than learning new skills ? Were they finding it tough to take out time for their kids ? Do they have any support structure ( parents / in - laws ) , who are still unable to take their children to classes etc . We also explained them that we would like to start a van service , which would take the kids to the extra classes and drop them back at home . This would work in a similar way like a school bus . We had planned to start the first launch only if we get a 70 % “ GO ” response . We did receive about 70 % “ GO ” response and decided to take the risk and started the van service for those who bought our idea . We started with our personal van first . The risk that we were taking was that parents could change their opinion compared to during our survey . This was also the fact . Our customer base reduced gradually as we had not accounted for assuring parents of theirs wards security , which is of utmost concerns for parents these days Insight : With using this tool , I learnt that getting connected to your potential customers and understanding their need is of utmost importance . Just having an idea and blindly implementing would not give you success . You will definitely learn a lot that would be an advantage of this tool even if your idea fails . Approach : We understood on what aspects we were failing : - Keeping parents informed on the security of their children - Covering all the classes of the location(within 3 km radius ) with different timings I would like to re - approach this with the same tool , this time with the above points taken care as follows for the 2nd launch : Security : Installing GPS in the Van and using an app which would inform the parents when their ward has been picked and dropped Coverage : Installing a minimum of 3 vans to cover the 3 km radius and then based on the success increase the radius along with the number of Vans . ### Output:

16647

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge In my son 's school they have a mobility problem : At the time of entry and departure of children from school there is a bit of chaos , especially due to the number of poorly parked cars , which means that there are risks of running over and congestion . This is why the school asked the parents ' association to form a committee to propose ideas and together with representatives of the school try to solve the problem . Selection It seemed to me that the visualization technique could help to see the problem in a better way . First for myself to try to detect what the problems could be , not to close my mind to what I initially thought , but to open up the possibilities . And then , when the image of the problem become clearer , I could explain myself better . As Angela Myer said when we speak , we see things internally but others may not understand what we are trying to transmit . Using visualization tools we can create a visual image of what we are thinking . Application The first day I went to school to just obserce in a general way the entry and departure of children . The following days I took photos and videos to try to see where the risks in mobility were generated , and I also hoped that these photos and videos would help me when I explained my point of view to the committee members . I made a very simple first diagram in which I exposed the different ways that children arrived and left school and proposed that in order to better analyze the dimension , an idea would be to do a poll of the parents and thus know the main factors of mobility of each family . With this information , we made a slightly more complex diagram , in which we used some photos and videos that I had taken in my observation phase , to explain what we thought were the main factors that created mobility problems and thus try to find possible solutions . Insight I think that the visualization tool was an option to try to have a better vision of the problem since it allowed us to detect factors that we had not initially taken when we had our first meetings as a committee . Approach Not having much experience using the visualization tool I think my first diagrams were very simple and I could have done better . As I made the diagrams , adding the suggestions of the rest of the team and keeping the diagram " alive " the results were improving .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge In my son 's school they have a mobility problem : At the time of entry and departure of children from school there is a bit of chaos , especially due to the number of poorly parked cars , which means that there are risks of running over and congestion . This is why the school asked the parents ' association to form a committee to propose ideas and together with representatives of the school try to solve the problem . Selection It seemed to me that the visualization technique could help to see the problem in a better way . First for myself to try to detect what the problems could be , not to close my mind to what I initially thought , but to open up the possibilities . And then , when the image of the problem become clearer , I could explain myself better . As Angela Myer said when we speak , we see things internally but others may not understand what we are trying to transmit . Using visualization tools we can create a visual image of what we are thinking . Application The first day I went to school to just obserce in a general way the entry and departure of children . The following days I took photos and videos to try to see where the risks in mobility were generated , and I also hoped that these photos and videos would help me when I explained my point of view to the committee members . I made a very simple first diagram in which I exposed the different ways that children arrived and left school and proposed that in order to better analyze the dimension , an idea would be to do a poll of the parents and thus know the main factors of mobility of each family . With this information , we made a slightly more complex diagram , in which we used some photos and videos that I had taken in my observation phase , to explain what we thought were the main factors that created mobility problems and thus try to find possible solutions . Insight I think that the visualization tool was an option to try to have a better vision of the problem since it allowed us to detect factors that we had not initially taken when we had our first meetings as a committee . Approach Not having much experience using the visualization tool I think my first diagrams were very simple and I could have done better . As I made the diagrams , adding the suggestions of the rest of the team and keeping the diagram " alive " the results were improving . ### Output:

17940

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

REFLECTION - VISUALISATION CHALLENGE : The challenge in visualisation would probably be the drawing . But visualisation is n’t really about the drawing . It is about the visual thinking . SELECTION : I chose visualisation because it not only involves a non - verbal way of thinking but also is very easy to understand . It allows us to access parts of our brain , parts of our creativity , that we might not normally be using in the course of conversation APPLICATION : I start the process by drawing an image of my product . I would make an illustration that would explain the product and its approach in a very easy and understandable method . This illustration would first be shared with my core team members who would give me their insights and would tell me if any changes need to be made or any points need to be added . All of their reviews would be taken into my consideration and necessary changed would be made . I would make them go through a series of steps so I would understand what I did wrong . I would first make them give me plain and direct insights about my illustration . Then I would make them ask me questions about my illustrations and further about my product . Next I would ask them questions as I was the interviewer and they were the ones who designed the product so I would know if they really understood the essence of my product and make required changes and go through the steps again till I know enough and can create an mvp . INSIGHT : This would really help me understand what I did right and what I did wrong with my product . When my team members are asked to review my product they would provide me with the required insights that would help me better my product APPROACH : My team would have to undergo many exercises to give proper insights about my product . They would help me identify the mistakes and help me visualise my product better . I discovered that the most valuable aspect is the shared insights and learning , and I would use visualisation as the first process in my design thinking processes

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: REFLECTION - VISUALISATION CHALLENGE : The challenge in visualisation would probably be the drawing . But visualisation is n’t really about the drawing . It is about the visual thinking . SELECTION : I chose visualisation because it not only involves a non - verbal way of thinking but also is very easy to understand . It allows us to access parts of our brain , parts of our creativity , that we might not normally be using in the course of conversation APPLICATION : I start the process by drawing an image of my product . I would make an illustration that would explain the product and its approach in a very easy and understandable method . This illustration would first be shared with my core team members who would give me their insights and would tell me if any changes need to be made or any points need to be added . All of their reviews would be taken into my consideration and necessary changed would be made . I would make them go through a series of steps so I would understand what I did wrong . I would first make them give me plain and direct insights about my illustration . Then I would make them ask me questions about my illustrations and further about my product . Next I would ask them questions as I was the interviewer and they were the ones who designed the product so I would know if they really understood the essence of my product and make required changes and go through the steps again till I know enough and can create an mvp . INSIGHT : This would really help me understand what I did right and what I did wrong with my product . When my team members are asked to review my product they would provide me with the required insights that would help me better my product APPROACH : My team would have to undergo many exercises to give proper insights about my product . They would help me identify the mistakes and help me visualise my product better . I discovered that the most valuable aspect is the shared insights and learning , and I would use visualisation as the first process in my design thinking processes ### Output:

18626

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Ana Perez Challenge & Selection : The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application : I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach : What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .

EMAIL: ID_NUM: NAME_STUDENT: Ana Perez PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Ana Perez Challenge & Selection : The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application : I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach : What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work . ### Output:

12876

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

TOPIC : BICYCLE CENTRES PROBLEM : So , the basic idea is to start a regional bicycle center . During this pandemic many people are lacking with exercises as they are no gyms during this lockdown . This idea makes the people to be fit , enjoy the nature according to them with reasonable charges . My main intention is to start BICYCLE CENTERS in all regions ( i.e. , in every centers where everyone can access it ) PROCESS : 1 . Availability- Bicycles in our area are required for a ride . We mostly find them in beach roads . 2 . Promoting- We will promote through online ads because of the pandemic we ca n’t interact in person . 3 . Renting- We want everyone to access the facility at a low price . FACTS : 1 . Environmentally friendly- Bicycle Commuting Helps the Environment . Allows You to Enjoy the Outdoors . 2.Good Exercise 3 . Low expenses- we can attain good health at low cost by enjoying outdoors . FEELINGS : 1 . Stress buster- Students mostly are now prone to stress and are on the edge of losing themselves . These kind of bicycle zones help them to overcome and are quite relieving . 2 . Procrastination Free zone -These enable to stop being lazy and work on themselves . considering the facts like work from home , online classes etc . 3.Enjoying outdoors- Allows you to enjoy outdoors . CREATIVITY : 1 . Major Alternative Gyms- People often end up not going to gyms . since they lose their very interest and boredom crept all over . But these bicycle zones enable them to refresh as well as focus on themselves . 2 . OFFER RIDES - We will offer free 1st ride . So , they can decide whether to choose or not . Customer satisfaction is primary . 3 . Retail- We will give / take bicycles on lease . Helps us in profiting and thus we can continue our idea . BENEFITS : 1 . Profitable during pandemic - People tend to come to bicycle zone since it is available 24/7 . It is hence profitable for these startups . 2 . Online booking - People can choose what kind of bicycle they want to ride . They can book their slot in advance tagging their address along . So that one of our members will make sure bicycle is available . So that our business flourish . 3 . Introducing in colleges - Most of these zones are available in IITS / Reputated universities . We decided to open these in colleges and collaborate with them and make students access these . Ex : Gitam University is such a vast one and every year people are graduating . But still , It is lacking a bicycle zone . So , introducing this in our college make students use . Students like us . we will roam everywhere but we feel that this college needs a serious bicycle zone . And people travel by buses or other public transports ca n't get their own vehicles . Also , we will allow students to take these for rent and charge them monthly . Passes are also available . CAUTIONS : 1.Weather- Due to unpredictable weather , business might get effected . 2.Excessive cycling- Leads to sweat , and results in unwanted back ache . 3.Takes time to work out - It takes lot of effort to attract people and make them understand the use of cycling . CONCLUSION : During these days , people want to step out of their homes and are willing to work out but , lacking resources . So , we here came up with this idea which benefits people and enhance our business .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: TOPIC : BICYCLE CENTRES PROBLEM : So , the basic idea is to start a regional bicycle center . During this pandemic many people are lacking with exercises as they are no gyms during this lockdown . This idea makes the people to be fit , enjoy the nature according to them with reasonable charges . My main intention is to start BICYCLE CENTERS in all regions ( i.e. , in every centers where everyone can access it ) PROCESS : 1 . Availability- Bicycles in our area are required for a ride . We mostly find them in beach roads . 2 . Promoting- We will promote through online ads because of the pandemic we ca n’t interact in person . 3 . Renting- We want everyone to access the facility at a low price . FACTS : 1 . Environmentally friendly- Bicycle Commuting Helps the Environment . Allows You to Enjoy the Outdoors . 2.Good Exercise 3 . Low expenses- we can attain good health at low cost by enjoying outdoors . FEELINGS : 1 . Stress buster- Students mostly are now prone to stress and are on the edge of losing themselves . These kind of bicycle zones help them to overcome and are quite relieving . 2 . Procrastination Free zone -These enable to stop being lazy and work on themselves . considering the facts like work from home , online classes etc . 3.Enjoying outdoors- Allows you to enjoy outdoors . CREATIVITY : 1 . Major Alternative Gyms- People often end up not going to gyms . since they lose their very interest and boredom crept all over . But these bicycle zones enable them to refresh as well as focus on themselves . 2 . OFFER RIDES - We will offer free 1st ride . So , they can decide whether to choose or not . Customer satisfaction is primary . 3 . Retail- We will give / take bicycles on lease . Helps us in profiting and thus we can continue our idea . BENEFITS : 1 . Profitable during pandemic - People tend to come to bicycle zone since it is available 24/7 . It is hence profitable for these startups . 2 . Online booking - People can choose what kind of bicycle they want to ride . They can book their slot in advance tagging their address along . So that one of our members will make sure bicycle is available . So that our business flourish . 3 . Introducing in colleges - Most of these zones are available in IITS / Reputated universities . We decided to open these in colleges and collaborate with them and make students access these . Ex : Gitam University is such a vast one and every year people are graduating . But still , It is lacking a bicycle zone . So , introducing this in our college make students use . Students like us . we will roam everywhere but we feel that this college needs a serious bicycle zone . And people travel by buses or other public transports ca n't get their own vehicles . Also , we will allow students to take these for rent and charge them monthly . Passes are also available . CAUTIONS : 1.Weather- Due to unpredictable weather , business might get effected . 2.Excessive cycling- Leads to sweat , and results in unwanted back ache . 3.Takes time to work out - It takes lot of effort to attract people and make them understand the use of cycling . CONCLUSION : During these days , people want to step out of their homes and are willing to work out but , lacking resources . So , we here came up with this idea which benefits people and enhance our business . ### Output:

20351

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I was to organise a food eating event in Manipal in partnerships with my college . Application : I chose to use the method of storytelling as I had experience in the past of organising such events . I had worked with such food eating competitions back in my hometown and had quite the experience which I could share with the other people who were with me . Insight : There were a lot of problems that were coming up and the other organisers were really skeptical about the prospects of the event . The others were not sure if the event which might make money or not . So I had to sit them down and tell them that I had gone through such thoughts in my time . I told them that when we organised such events in the past , we had really low number of people showing up , but as soon as people started coming in , the excitement increased Insight : I got to understand that to work better with people , you have to make a safe a space . You have to make them feel safe and secure when it comes to shedding your cash in such large numbers . So telling people stories from the past so that they have an understanding of what they ’re going through and having someone who has gone through the times is always better .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I was to organise a food eating event in Manipal in partnerships with my college . Application : I chose to use the method of storytelling as I had experience in the past of organising such events . I had worked with such food eating competitions back in my hometown and had quite the experience which I could share with the other people who were with me . Insight : There were a lot of problems that were coming up and the other organisers were really skeptical about the prospects of the event . The others were not sure if the event which might make money or not . So I had to sit them down and tell them that I had gone through such thoughts in my time . I told them that when we organised such events in the past , we had really low number of people showing up , but as soon as people started coming in , the excitement increased Insight : I got to understand that to work better with people , you have to make a safe a space . You have to make them feel safe and secure when it comes to shedding your cash in such large numbers . So telling people stories from the past so that they have an understanding of what they ’re going through and having someone who has gone through the times is always better . ### Output:

15402

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Challenge and Selection Storytelling is one of the tools that I am more comfortable using . As a person who was born in Venezuela , I have lived majority of my life seeing a country go from one of the richest , to one of the most violent , poorest , and worst places to live in the world . During years that had multiple civil unrests , war and misery in my country , almost every college student , including myself , became some sort of social advocate . The ones that were lucky enough like myself had to find ways to help those in need , as well as utilize storytelling , empathy , among other tools to try to strive for change . Once if moved to United States , I became part of several Venezuelan support groups whose job was to create awareness of the situation as well as find donations for resources to send back home to the people in need . Storytelling became one of the things we used to do every day and the reason I selected this tool . Application Storytelling basically covered almost all the job that we tried to do raising awareness and trying to find funds , but the one time it was most significant was during a Speech class in college after I transferred schools to the United States . We had to do a big presentation for our final grade on any topic we wanted , and of course I chose Venezuela as an attempt to raise awareness . One of the first things to realize about storytelling is that people need to be aware of the context and the facts surrounding your story , so me giving a story about a different country would n’t resonate greatly with my audience . Half of my presentation was basically facts , some students did not know we were in the same continent , or same hemisphere , background , the downfall of the country , everything that could help them understand the situation . For the rest of the presentation was trying to teach a group of students how something like this was actually happening few hours away from their country and they were not even aware . I would try to explain the situation while also trying to make the audience relate with my experience and the experience of others . Explaining things such as how I could go from trying to survive every day , to a normal life in a different country , how people in the top 10 % in Venezuela make less than minimum wage in the USA due to devaluation in our currency . Trying to relate their struggles , which are real struggles , with the difficulties other people like them were having with a much more difficult and undesired context and opportunity . Insight and Approach Some of the most valuable insight that I learned was how unaware people are of the realities that other people live in other countries . How telling a story sounds almost like fiction to some people or how hard to relate it is for someone who simply does n’t really know that these problems exist . Another thing that I realized is also the fact that someone ’s misery is not bigger than someone else even if you could objectively rank one as worse than the other , to each person their biggest misery or difficulty feels just as hard as someone else ’s biggest misery . With this insight it helped me understand why it is hard to make people relate sometimes . Telling people , they are lucky or spoiled living in a country with opportunity , does n’t make them be able to relate better to someone else ’s misery ; however , telling my story , my personal experiences , other people experiences and explaining the situation with the right storytelling will raise awareness and people will relate to you . In the end most of my class mates asked for information to either learn , help , support or send donations , so my storytelling was successful and we were able to help people in need . As far as approach , I would approach it the same way with storytelling as the main tool since it is the most effective ; however , I would learn from experience and mistakes in previous instances of storytelling . Finding better ways for the audience to relate , being more understanding of their own problems before expecting them to care about my own or other people problems . In the future and as time goes by , I believe I am more prepared every time to use storytelling as a tool , whether it is for raising awareness , or for other professional situations .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Challenge and Selection Storytelling is one of the tools that I am more comfortable using . As a person who was born in Venezuela , I have lived majority of my life seeing a country go from one of the richest , to one of the most violent , poorest , and worst places to live in the world . During years that had multiple civil unrests , war and misery in my country , almost every college student , including myself , became some sort of social advocate . The ones that were lucky enough like myself had to find ways to help those in need , as well as utilize storytelling , empathy , among other tools to try to strive for change . Once if moved to United States , I became part of several Venezuelan support groups whose job was to create awareness of the situation as well as find donations for resources to send back home to the people in need . Storytelling became one of the things we used to do every day and the reason I selected this tool . Application Storytelling basically covered almost all the job that we tried to do raising awareness and trying to find funds , but the one time it was most significant was during a Speech class in college after I transferred schools to the United States . We had to do a big presentation for our final grade on any topic we wanted , and of course I chose Venezuela as an attempt to raise awareness . One of the first things to realize about storytelling is that people need to be aware of the context and the facts surrounding your story , so me giving a story about a different country would n’t resonate greatly with my audience . Half of my presentation was basically facts , some students did not know we were in the same continent , or same hemisphere , background , the downfall of the country , everything that could help them understand the situation . For the rest of the presentation was trying to teach a group of students how something like this was actually happening few hours away from their country and they were not even aware . I would try to explain the situation while also trying to make the audience relate with my experience and the experience of others . Explaining things such as how I could go from trying to survive every day , to a normal life in a different country , how people in the top 10 % in Venezuela make less than minimum wage in the USA due to devaluation in our currency . Trying to relate their struggles , which are real struggles , with the difficulties other people like them were having with a much more difficult and undesired context and opportunity . Insight and Approach Some of the most valuable insight that I learned was how unaware people are of the realities that other people live in other countries . How telling a story sounds almost like fiction to some people or how hard to relate it is for someone who simply does n’t really know that these problems exist . Another thing that I realized is also the fact that someone ’s misery is not bigger than someone else even if you could objectively rank one as worse than the other , to each person their biggest misery or difficulty feels just as hard as someone else ’s biggest misery . With this insight it helped me understand why it is hard to make people relate sometimes . Telling people , they are lucky or spoiled living in a country with opportunity , does n’t make them be able to relate better to someone else ’s misery ; however , telling my story , my personal experiences , other people experiences and explaining the situation with the right storytelling will raise awareness and people will relate to you . In the end most of my class mates asked for information to either learn , help , support or send donations , so my storytelling was successful and we were able to help people in need . As far as approach , I would approach it the same way with storytelling as the main tool since it is the most effective ; however , I would learn from experience and mistakes in previous instances of storytelling . Finding better ways for the audience to relate , being more understanding of their own problems before expecting them to care about my own or other people problems . In the future and as time goes by , I believe I am more prepared every time to use storytelling as a tool , whether it is for raising awareness , or for other professional situations . ### Output:

13577

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind - Mapping 1 . Challenge I am a process excellence professional and work with an insurance firm . As a part of our job , my team often come across the task of facilitating the process owners in re - engineering their existing processes to achieve better efficiency and meet customer needs . In one of the recent assignment , we had to facilitate the operations team to improve their new retail business process for better customer experience . The existing process was highly complicated and almost 60 % of it was manually done . During the journey mapping and value chain exercise of the existing process it was realized that a technology oriented solution can address the gaps in the current process . Although realizing that technology can be helpful , the real challenge was to re - engineer and create a new process that is simple and thus can be automated using a technology . The biggest challenge was to ensure that we do n’t end up automating the wastes and complexities in the existing process . This is a cross functional process with 6 departments working in the chain to produce the final service for the customer . 2 . Selection The need of the hour was to overcome the usual panic instinct of human brain when confronted with a complex design problem . With symptoms of intense fear it was difficult to get into a problem solving frame of mind . Instead of forcing the mind to come up with solutions which can create stress , mind map opens up possibilities and calms the team . Mind map turns the problem into a positive challenge and brings more clarity to find answers . 3 . Application Multiple mind maps were created by the cross functional team to come up with the revised design of the process . But broadly two types of maps were created . Firstly gaps in existing process designs were taken as a central theme of the mind map and all the aspects and causes of the problems were investigated . Detailed maps with sub - branches to each problem and their interrelations were created . This made the team realize why the problems occurred and what they need to consider while designing the new process . Next , a second set of mind maps were created with solutions as a central idea . All the ideas about new design were encouraged , discussed and noted down . Each of the idea was discussed in detail and sub - branches were made to understand the commonality between the ideas . These ideas were then regrouped as various possible solutions . Each of the solutions were then further evaluated under various feasibility criteria like efficiency , time - saving , cost - effective , customer experience , etc . 4 . Insight & Approach Mind - mapping activity helped the user participants remain calm at the time of problem solving . Mind Mapping allowed the team to think more creatively and logically in a stable framework . This ‘ big picture ’ way of looking at problem opened up limitless possibilities and engaged the brains , stopping the panic instinct ! Other two alternate approaches that helped the team during mind mapping activity were ( a ) to “ Take a Walk ” – talking a walk while solving problem helps you disconnect physically from the problem , take in fresh air and become creatively inspired and ( b ) to “ Daydreaming ” – taking off your mind from the problem and engaging into focused daydreaming . This makes the team feel more positive and creative .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind - Mapping 1 . Challenge I am a process excellence professional and work with an insurance firm . As a part of our job , my team often come across the task of facilitating the process owners in re - engineering their existing processes to achieve better efficiency and meet customer needs . In one of the recent assignment , we had to facilitate the operations team to improve their new retail business process for better customer experience . The existing process was highly complicated and almost 60 % of it was manually done . During the journey mapping and value chain exercise of the existing process it was realized that a technology oriented solution can address the gaps in the current process . Although realizing that technology can be helpful , the real challenge was to re - engineer and create a new process that is simple and thus can be automated using a technology . The biggest challenge was to ensure that we do n’t end up automating the wastes and complexities in the existing process . This is a cross functional process with 6 departments working in the chain to produce the final service for the customer . 2 . Selection The need of the hour was to overcome the usual panic instinct of human brain when confronted with a complex design problem . With symptoms of intense fear it was difficult to get into a problem solving frame of mind . Instead of forcing the mind to come up with solutions which can create stress , mind map opens up possibilities and calms the team . Mind map turns the problem into a positive challenge and brings more clarity to find answers . 3 . Application Multiple mind maps were created by the cross functional team to come up with the revised design of the process . But broadly two types of maps were created . Firstly gaps in existing process designs were taken as a central theme of the mind map and all the aspects and causes of the problems were investigated . Detailed maps with sub - branches to each problem and their interrelations were created . This made the team realize why the problems occurred and what they need to consider while designing the new process . Next , a second set of mind maps were created with solutions as a central idea . All the ideas about new design were encouraged , discussed and noted down . Each of the idea was discussed in detail and sub - branches were made to understand the commonality between the ideas . These ideas were then regrouped as various possible solutions . Each of the solutions were then further evaluated under various feasibility criteria like efficiency , time - saving , cost - effective , customer experience , etc . 4 . Insight & Approach Mind - mapping activity helped the user participants remain calm at the time of problem solving . Mind Mapping allowed the team to think more creatively and logically in a stable framework . This ‘ big picture ’ way of looking at problem opened up limitless possibilities and engaged the brains , stopping the panic instinct ! Other two alternate approaches that helped the team during mind mapping activity were ( a ) to “ Take a Walk ” – talking a walk while solving problem helps you disconnect physically from the problem , take in fresh air and become creatively inspired and ( b ) to “ Daydreaming ” – taking off your mind from the problem and engaging into focused daydreaming . This makes the team feel more positive and creative . ### Output:

15230

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

In today 's world , technology plays a crucial role in our daily life . One of the milestones in technology using the internet in our daily lives and the other milestone is that connect everything we use in everyday life through the internet . Cars , refrigerators , TVs , etc . things we use in daily life so commonly and , we connect them through the internet . Control things through the internet give us safety , simplicity and easiness . We call it the internet of things , and it is going to change our lives near future . Application ; Internet of things can provide us control , improve the gadget we use and connect things we need . For example , the simplest gadget we use in our daily life is refrigerators , and we can even take benefits from it through IoT. Insight Whenever we cook or need to snake at home , we realize we forget something or something is missing in the refrigerator . Through Iot we can control what we have in the refrigerator , what we miss or even what we will need in the next couple of days . Approach After we spotted what is in the refrigerator , we can start to make a list what we will need for the next couple of days . Whenever we use things from the refrigerator , it can be updated online automatically . And remind us whenever we go to the market . Iot will make it our lives easier , more comfortable and more independent .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: In today 's world , technology plays a crucial role in our daily life . One of the milestones in technology using the internet in our daily lives and the other milestone is that connect everything we use in everyday life through the internet . Cars , refrigerators , TVs , etc . things we use in daily life so commonly and , we connect them through the internet . Control things through the internet give us safety , simplicity and easiness . We call it the internet of things , and it is going to change our lives near future . Application ; Internet of things can provide us control , improve the gadget we use and connect things we need . For example , the simplest gadget we use in our daily life is refrigerators , and we can even take benefits from it through IoT. Insight Whenever we cook or need to snake at home , we realize we forget something or something is missing in the refrigerator . Through Iot we can control what we have in the refrigerator , what we miss or even what we will need in the next couple of days . Approach After we spotted what is in the refrigerator , we can start to make a list what we will need for the next couple of days . Whenever we use things from the refrigerator , it can be updated online automatically . And remind us whenever we go to the market . Iot will make it our lives easier , more comfortable and more independent . ### Output:

21383

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind   Mapping   for   Organizational   Improvement By   Brian Kelly Challenge   I   lead   a   large   functional   group ,   including   more   than   110   people   distributed   across   the   United   States ,   Mexico ,   the   United   Kingdom ,   Poland ,   and   India .   I   inherited   a   substantial   portion   of   this   group   with   the   singular   goal   of   improving   its   performance .   Previously ,   this   group   had   been   divided   into   five   separate   teams ,   each   of   which   was   functioning   below   its   capacity ,   disrespected   by   the   organization ,   and   experiencing   low   morale .     When   I   inherited   these   functions ,   and   was   promoted   to   lead   them ,   I   was   concerned   about   two   things .   First ,   how   to   determine   and   prioritize   what   problems   the   group   was   struggling   with .   Second ,   how   to   implement   solutions   to   these   problems   in   a   manner   that   would   prompt   buy-­‐in   from   the   managers   who   would   need   to   lead   the   changes .         Selection   In   order   to   investigate   the   totality   of   the   group ’s   challenges ,   I   devised   a   number   of   qualitative   and   quantitative   research   methods   to   yield   different   kinds   of   information .   These   included :   a )   organizational   maturity   ratings ,   b )   stakeholder   interviews ,   c )   team   member   interviews ,   d )   employee   satisfaction   surveys ,   e )   work   product   completion   and   satisfaction   surveys ,   f )   capacity   assessments ,   g )   allocation   reports ,   h )   case   studies ,   and   i )   anecdotal   reports   of   successes   and   failures .   Armed   with   so   much   data   –   from   so   many   disparate   sources   –   it   quickly   became   overwhelming   to   make   meaning   of   it   all .   Thus ,   I   organized   a   Mind   Mapping   activity   to   discern   and   prioritize   themes   for   improvement .   Mind   Mapping   is   a   way   of   “ looking   for   patterns   in   the   large   quantity   of   data   you ’ve   collected ”   ( Liedtka   and   Ogilvie ,   81 ) .       Application   The   Mind   Mapping   activity   was   a   full   day   activity   that   took   place   on   a   Tuesday ,   so   that   all   participants   would   have   time   to   fly-­‐in   and   be   rested ,   and   was   held   off-­‐site   to   avoid   work-­‐related   distractions .   I   invited   all   directors ,   managers ,   and   leads   from   within   the   group ,   which   totaled   21   people .   I   began   by   creating   a   gallery   that   spanned   three   smaller   rooms .   Every   artifact   was   displayed   in   one   of   the   rooms ,   including   both   raw   data   and   summary   reports .   I   divided   the   larger   group   of   21   into   three   smaller   groups   so   that   they   could   more   easily   move   from   room   to   room .   I   began   the   gallery   walk   by   leading   a   general   orientation ,   which   was   followed   by   a   one   hour   silent   walk   during   which   participants   noted   themes   and   observations .   Each   group   then   clustered   these   themes   into   key   insights ,   which   they   shared   out   with   the   larger   group .   We   then   synthesized   these   into   a   collective   set   of   ten   themes ,   and   prioritized   them   into   a   criteria   list   for   improvement .   This   list   was   then   released   to   the   larger   organization   for   working   groups   to   tackle   and   report   on   over   the   upcoming   year . Insight   The   Mind   Mapping   exercise   revealed   ten   key   insights   related   to   the   organization ’s   maturity ,   processes ,   skills ,   staffing   allocations ,   leadership ,   and   output .   One   key   insight ,   for   example ,   was   that   the   organization   was   understaffed   relative   to   industry   norms   and   in   a   few   key   areas ,   including   visual   design   and   traffic   management .   Another   key   insight   was   that   the   team   lacked   transparency   around   how   it   prioritized   projects .   Once   identified ,   these   insights   could   be   clearly   articulated ,   translated   into   organizational   initiatives ,   and   implemented   by   working   groups .   In   addition ,   each   “ problematic   insight ”   was   rephrased   as   an   opportunity   statement ,   such   as ,   “ We   will   create   mechanisms   to   transparently   prioritize   and   report   on   work . ”   These   insights   helped   me   to   realize   the   value   of   design   thinking   in   organizational   design   and   improvement .       Approach   Mind   Mapping   proved   to   be   a   highly   effective   approach   because   it   enabled   us   to   a )   synthesize   a   large   amount   of   data   very   quickly ,   b )   arrive   at   consensus   around   improvement   criteria ,   and   c )   achieve   employee   buy-­‐in .   Because   these   insights   were   identified   and   prioritized   by   the   team   itself   –   and   not   be   the   senior   leadership   or   a   consulting   group   –   employees   identified   with   the   criteria   and   were   willing   to   volunteer   to   participate   in   working   groups   intended   to   address   each   insight .   In   the   future ,   there   are   three   things   I   would   do   differently .   First ,   I   would   engage   in   design   thinking   to   establish   the   initial   research   tools   that   would   inform   the   later   Mind   Mapping   activity .   Second ,   I   would   include   the   entire   group   –   not   just   the   management   team .   Third ,   I   would   spread   the   mind   mapping   activity   over   two   days ,   rather   than   trying   to   complete   the   activity   in   just   one   day .   Although   the   Mind   Mapping   workshop   happened   only   a   few   weeks   ago ,   it   has   already   improved   employee   morale   and   solved   several   critical   problems .     Works   Cited   Nora Mero   and   Chris Taylor .   Designing   for   Growth :   A   Design   Thinking   Toolkit   for Managers .   New   York :   Columbia   Business   School   Publishing ,   2011 .

EMAIL: ID_NUM: NAME_STUDENT: Brian Kelly PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind   Mapping   for   Organizational   Improvement By   Brian Kelly Challenge   I   lead   a   large   functional   group ,   including   more   than   110   people   distributed   across   the   United   States ,   Mexico ,   the   United   Kingdom ,   Poland ,   and   India .   I   inherited   a   substantial   portion   of   this   group   with   the   singular   goal   of   improving   its   performance .   Previously ,   this   group   had   been   divided   into   five   separate   teams ,   each   of   which   was   functioning   below   its   capacity ,   disrespected   by   the   organization ,   and   experiencing   low   morale .     When   I   inherited   these   functions ,   and   was   promoted   to   lead   them ,   I   was   concerned   about   two   things .   First ,   how   to   determine   and   prioritize   what   problems   the   group   was   struggling   with .   Second ,   how   to   implement   solutions   to   these   problems   in   a   manner   that   would   prompt   buy-­‐in   from   the   managers   who   would   need   to   lead   the   changes .         Selection   In   order   to   investigate   the   totality   of   the   group ’s   challenges ,   I   devised   a   number   of   qualitative   and   quantitative   research   methods   to   yield   different   kinds   of   information .   These   included :   a )   organizational   maturity   ratings ,   b )   stakeholder   interviews ,   c )   team   member   interviews ,   d )   employee   satisfaction   surveys ,   e )   work   product   completion   and   satisfaction   surveys ,   f )   capacity   assessments ,   g )   allocation   reports ,   h )   case   studies ,   and   i )   anecdotal   reports   of   successes   and   failures .   Armed   with   so   much   data   –   from   so   many   disparate   sources   –   it   quickly   became   overwhelming   to   make   meaning   of   it   all .   Thus ,   I   organized   a   Mind   Mapping   activity   to   discern   and   prioritize   themes   for   improvement .   Mind   Mapping   is   a   way   of   “ looking   for   patterns   in   the   large   quantity   of   data   you ’ve   collected ”   ( Liedtka   and   Ogilvie ,   81 ) .       Application   The   Mind   Mapping   activity   was   a   full   day   activity   that   took   place   on   a   Tuesday ,   so   that   all   participants   would   have   time   to   fly-­‐in   and   be   rested ,   and   was   held   off-­‐site   to   avoid   work-­‐related   distractions .   I   invited   all   directors ,   managers ,   and   leads   from   within   the   group ,   which   totaled   21   people .   I   began   by   creating   a   gallery   that   spanned   three   smaller   rooms .   Every   artifact   was   displayed   in   one   of   the   rooms ,   including   both   raw   data   and   summary   reports .   I   divided   the   larger   group   of   21   into   three   smaller   groups   so   that   they   could   more   easily   move   from   room   to   room .   I   began   the   gallery   walk   by   leading   a   general   orientation ,   which   was   followed   by   a   one   hour   silent   walk   during   which   participants   noted   themes   and   observations .   Each   group   then   clustered   these   themes   into   key   insights ,   which   they   shared   out   with   the   larger   group .   We   then   synthesized   these   into   a   collective   set   of   ten   themes ,   and   prioritized   them   into   a   criteria   list   for   improvement .   This   list   was   then   released   to   the   larger   organization   for   working   groups   to   tackle   and   report   on   over   the   upcoming   year . Insight   The   Mind   Mapping   exercise   revealed   ten   key   insights   related   to   the   organization ’s   maturity ,   processes ,   skills ,   staffing   allocations ,   leadership ,   and   output .   One   key   insight ,   for   example ,   was   that   the   organization   was   understaffed   relative   to   industry   norms   and   in   a   few   key   areas ,   including   visual   design   and   traffic   management .   Another   key   insight   was   that   the   team   lacked   transparency   around   how   it   prioritized   projects .   Once   identified ,   these   insights   could   be   clearly   articulated ,   translated   into   organizational   initiatives ,   and   implemented   by   working   groups .   In   addition ,   each   “ problematic   insight ”   was   rephrased   as   an   opportunity   statement ,   such   as ,   “ We   will   create   mechanisms   to   transparently   prioritize   and   report   on   work . ”   These   insights   helped   me   to   realize   the   value   of   design   thinking   in   organizational   design   and   improvement .       Approach   Mind   Mapping   proved   to   be   a   highly   effective   approach   because   it   enabled   us   to   a )   synthesize   a   large   amount   of   data   very   quickly ,   b )   arrive   at   consensus   around   improvement   criteria ,   and   c )   achieve   employee   buy-­‐in .   Because   these   insights   were   identified   and   prioritized   by   the   team   itself   –   and   not   be   the   senior   leadership   or   a   consulting   group   –   employees   identified   with   the   criteria   and   were   willing   to   volunteer   to   participate   in   working   groups   intended   to   address   each   insight .   In   the   future ,   there   are   three   things   I   would   do   differently .   First ,   I   would   engage   in   design   thinking   to   establish   the   initial   research   tools   that   would   inform   the   later   Mind   Mapping   activity .   Second ,   I   would   include   the   entire   group   –   not   just   the   management   team .   Third ,   I   would   spread   the   mind   mapping   activity   over   two   days ,   rather   than   trying   to   complete   the   activity   in   just   one   day .   Although   the   Mind   Mapping   workshop   happened   only   a   few   weeks   ago ,   it   has   already   improved   employee   morale   and   solved   several   critical   problems .     Works   Cited   Nora Mero   and   Chris Taylor .   Designing   for   Growth :   A   Design   Thinking   Toolkit   for Managers .   New   York :   Columbia   Business   School   Publishing ,   2011 . ### Output:

12243

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection - Marketing Events Callenge During a pandemic , our company was faced with the task of converting all marketing activities into the format of online events and the specific task of the sales department is to ensure the attendance of our clients at this event . Application What is ? 1.first of all , we realized that some of our clients do not know how to use webinar platforms , having studied the issue , we realized that most often these are clients over the age of 50 , we divided clients by age categories , realizing that participation in online events requires some skill in modern applications . 2 . we also highlighted the categories of clients who did not attend marketing events due to the lack of the opportunity to be free at a specific time 3 . there remained a category of participants who were not interested in attending events 4 . we understood that in addition to our company , this activity is also being introduced by our competitors and we must be different What if ? 1 . We proposed the idea of short training videos for our clients : how to install an application on a gadget , how to connect to a webinar 2 . Our representatives , on a visit to a client , should instruct how to connect to a webinar 3 . It must be possible to connect from any available gadget 4 . To record data of participants , it is necessary to set a minimum request for data at the entrance to the webinar , or during registration 5 . It is necessary to conduct a survey of customers who have never attended marketing events , to find out the root causes of the lack of interest 6 . You need to find out the most interesting speakers for our customers , the start time and duration of the webinar 7 . Collect personal data of clients and consent to the processing of personal data to determine through which communication channel it is necessary to invite a particular client 8 . Create invitations that attract attention 9 . For invitations in the messenger , use emoji and attention - grabbing phrases 10 . Invitations must be sonified , adapted to the client 's psychotype 11 . Summary of the webinar , its task 12 . Reminders to clients about the event a day , 30 minutes before the start What wows ? 1 . Created short training videos 2 . Algorithm of training by a company representative at a meeting with a client 3 . Personal data collected for 80 % of clients 4 . Minimized required data set for registration 5 . Created 2 types of invitations : for e - mail and instant messengers 6 . On a visit to a client information about preferences by time , speaker , topic is recorded , a list of events is created on request 7 . Webinar recordings are sent to those who can not connect at the specified time , but the webinar is interesting 8 . Feedback from webinar participants is promptly collected ( what they liked so that wanted to hear what topic would be more interesting ) What works ? 1 . We attracted 30 % of our clients to events 2 . An algorithm for collecting and providing feedback from our clients has been built to increase the attractiveness of our events 3 . New solutions are being searched to attract more customers through the above algorithm Conclusion Using a clear algorithm for asking questions helps to see the bigger picture , to find out the needs of clients , what they face , what makes them accept or reject our invitations . Also find opportunities to solve complex problems through brainstorming . Further , clearly formed algorithms of actions and their continuous testing and improvement are required .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection - Marketing Events Callenge During a pandemic , our company was faced with the task of converting all marketing activities into the format of online events and the specific task of the sales department is to ensure the attendance of our clients at this event . Application What is ? 1.first of all , we realized that some of our clients do not know how to use webinar platforms , having studied the issue , we realized that most often these are clients over the age of 50 , we divided clients by age categories , realizing that participation in online events requires some skill in modern applications . 2 . we also highlighted the categories of clients who did not attend marketing events due to the lack of the opportunity to be free at a specific time 3 . there remained a category of participants who were not interested in attending events 4 . we understood that in addition to our company , this activity is also being introduced by our competitors and we must be different What if ? 1 . We proposed the idea of short training videos for our clients : how to install an application on a gadget , how to connect to a webinar 2 . Our representatives , on a visit to a client , should instruct how to connect to a webinar 3 . It must be possible to connect from any available gadget 4 . To record data of participants , it is necessary to set a minimum request for data at the entrance to the webinar , or during registration 5 . It is necessary to conduct a survey of customers who have never attended marketing events , to find out the root causes of the lack of interest 6 . You need to find out the most interesting speakers for our customers , the start time and duration of the webinar 7 . Collect personal data of clients and consent to the processing of personal data to determine through which communication channel it is necessary to invite a particular client 8 . Create invitations that attract attention 9 . For invitations in the messenger , use emoji and attention - grabbing phrases 10 . Invitations must be sonified , adapted to the client 's psychotype 11 . Summary of the webinar , its task 12 . Reminders to clients about the event a day , 30 minutes before the start What wows ? 1 . Created short training videos 2 . Algorithm of training by a company representative at a meeting with a client 3 . Personal data collected for 80 % of clients 4 . Minimized required data set for registration 5 . Created 2 types of invitations : for e - mail and instant messengers 6 . On a visit to a client information about preferences by time , speaker , topic is recorded , a list of events is created on request 7 . Webinar recordings are sent to those who can not connect at the specified time , but the webinar is interesting 8 . Feedback from webinar participants is promptly collected ( what they liked so that wanted to hear what topic would be more interesting ) What works ? 1 . We attracted 30 % of our clients to events 2 . An algorithm for collecting and providing feedback from our clients has been built to increase the attractiveness of our events 3 . New solutions are being searched to attract more customers through the above algorithm Conclusion Using a clear algorithm for asking questions helps to see the bigger picture , to find out the needs of clients , what they face , what makes them accept or reject our invitations . Also find opportunities to solve complex problems through brainstorming . Further , clearly formed algorithms of actions and their continuous testing and improvement are required . ### Output:

21902

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualisation tool Challenge The design thinking approach and its tools are new to me . In my previous development experience , I have applied the visualization approach , but more as an isolated , presentation - focused tool and not as an iterative tool within a broader process . At present , my organization is going through a process that aims to improve the way we operate , deliver and interact with stakeholders based on the platform way of working . While there are general concepts on the platform way of working , no concrete examples are there yet . Thus , each team member has a very different understanding what the platform way of working means and how it can help us elevate our performance and enhance our business model . The process is structured around several discussion workshops , guided by a set of corporate materials meant to steer each step . The first step was a conversation about the current situation and challenges we face in our work . After a long discussion , although many challenges were captured , findings were scattered , often superficial and there was not a common agreement on the problems we face as organization . Tool selection As moderator of this process , I decided to suggest using the visualization tool in our next discussion , so we unlock our creative thinking and try to identify and reach shared understanding on the challenges among the team of 15 colleagues and then use this common ground to identify solutions that can together shape up the future platform way of working for our organization . I selected this tool also because , as pointed by Angela Meyer in the video - lecture , this tool can help us analyse complex problems by bringing logic , inductive reasoning and thinking about possibilities we may not see without visual thinking . Application The session was divided in two parts : individual work and then joint looking at the results and conversation . At the beginning , each team member had 30 minutes to identify and draw pictures of the three top challenges we face in our current work or barriers that prevent us perform more effectively . Participants could use simple shapes and 1 – 2 words to capture key points . Each participant received A4 paper and markers . Participants could work in or outside the room . Following the individual thinking session , all visual articulations of the priority challenges were compiled and presented by pinning them on a large board . Challenges were grouped into clusters in case they were inter - connected or similar . The clustering of the challenges was done jointly by the group , based on common agreement . At the end of the session , all challenges were visually presenting the “ bigger picture ” , in all its complexity . Such visualisation helped the group analyse in a more structured and multi - angle manner groups of problems , see their inter - connectivity and agree on the key sets of problems for the organization , which set a solid ground for further work . In the end , I took photo of the visual presentation of our thinking , so we can have it for our records as well as use it for the process ahead . Insight and approach Process observations : at the beginning of the session , the team was somewhat reluctant to embrace the visualisation tool , because it seemed “ not serious enough ” . However , with some encouragement , the individual work started . After some minutes , when colleagues started to visualise their thinking , a positive and creative energy was somehow unlocked in the room . The fact that the technique offers a fun - like working fuelled enthusiasm and colleagues simply engaged in the process . There were a couple of sceptics in the team who felt like this is a childish way to approach serious development work ; however , after some time they were also somehow engaged in the discussion . By displaying all the visualised challenges on a board , we were able to group them and see that there is a lot of like - minded thinking in the room , thus the joint feeling of engagement grew stronger . By suing the visualisation tool ( instead of verbal discussions only ) we were able to overcome a roadblock in the process and set common ground for the steps ahead . Personal thoughts : the visualisation tool seemed appropriate from viewpoint of the ultimate objective of this process – i.e. organizational transformation . The results of this session , however , encouraged me to think if I can align closer the entire process ahead with the design thinking approach and test some of the other design thinking tools , which I believe can stimulate stronger engagement , shared vision - setting , ownership over the ideas , as well as innovative solutions for the way forward .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualisation tool Challenge The design thinking approach and its tools are new to me . In my previous development experience , I have applied the visualization approach , but more as an isolated , presentation - focused tool and not as an iterative tool within a broader process . At present , my organization is going through a process that aims to improve the way we operate , deliver and interact with stakeholders based on the platform way of working . While there are general concepts on the platform way of working , no concrete examples are there yet . Thus , each team member has a very different understanding what the platform way of working means and how it can help us elevate our performance and enhance our business model . The process is structured around several discussion workshops , guided by a set of corporate materials meant to steer each step . The first step was a conversation about the current situation and challenges we face in our work . After a long discussion , although many challenges were captured , findings were scattered , often superficial and there was not a common agreement on the problems we face as organization . Tool selection As moderator of this process , I decided to suggest using the visualization tool in our next discussion , so we unlock our creative thinking and try to identify and reach shared understanding on the challenges among the team of 15 colleagues and then use this common ground to identify solutions that can together shape up the future platform way of working for our organization . I selected this tool also because , as pointed by Angela Meyer in the video - lecture , this tool can help us analyse complex problems by bringing logic , inductive reasoning and thinking about possibilities we may not see without visual thinking . Application The session was divided in two parts : individual work and then joint looking at the results and conversation . At the beginning , each team member had 30 minutes to identify and draw pictures of the three top challenges we face in our current work or barriers that prevent us perform more effectively . Participants could use simple shapes and 1 – 2 words to capture key points . Each participant received A4 paper and markers . Participants could work in or outside the room . Following the individual thinking session , all visual articulations of the priority challenges were compiled and presented by pinning them on a large board . Challenges were grouped into clusters in case they were inter - connected or similar . The clustering of the challenges was done jointly by the group , based on common agreement . At the end of the session , all challenges were visually presenting the “ bigger picture ” , in all its complexity . Such visualisation helped the group analyse in a more structured and multi - angle manner groups of problems , see their inter - connectivity and agree on the key sets of problems for the organization , which set a solid ground for further work . In the end , I took photo of the visual presentation of our thinking , so we can have it for our records as well as use it for the process ahead . Insight and approach Process observations : at the beginning of the session , the team was somewhat reluctant to embrace the visualisation tool , because it seemed “ not serious enough ” . However , with some encouragement , the individual work started . After some minutes , when colleagues started to visualise their thinking , a positive and creative energy was somehow unlocked in the room . The fact that the technique offers a fun - like working fuelled enthusiasm and colleagues simply engaged in the process . There were a couple of sceptics in the team who felt like this is a childish way to approach serious development work ; however , after some time they were also somehow engaged in the discussion . By displaying all the visualised challenges on a board , we were able to group them and see that there is a lot of like - minded thinking in the room , thus the joint feeling of engagement grew stronger . By suing the visualisation tool ( instead of verbal discussions only ) we were able to overcome a roadblock in the process and set common ground for the steps ahead . Personal thoughts : the visualisation tool seemed appropriate from viewpoint of the ultimate objective of this process – i.e. organizational transformation . The results of this session , however , encouraged me to think if I can align closer the entire process ahead with the design thinking approach and test some of the other design thinking tools , which I believe can stimulate stronger engagement , shared vision - setting , ownership over the ideas , as well as innovative solutions for the way forward . ### Output:

14690

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : Lack of mobile network in rural parts of India is the one of the reasons leading to backwardness of India it is estimated that 40 % of rural India does n’t have access to internet . Internet becoming as important as water is very essential for overall progress of country . India despite having one of lowest data rates in the world ( 0.2 $ per GB ) struggles with network access . Selection : Group of people from the telecom industry decided to brainstorm and rope in private operators . Given the geography and the distribution of the population density of India in the flat lands , Information and Communication technology ( ICT ) has the potential of being leveraged using wireless technology . By connecting villages with internet , and using ICTs to make villages more inclusive part of our country one can imagine a positive change happening in these areas . Some Internet Kiosks use the current wireless technology to help people in rural areas ( Referred from ex regulator . ) Application This internet could connect urban and rural India facilitating the movement of rural goods to urban markets and other way around as well . It can also be used to develop , support and promote credit availability of finance in rural areas , transport and courier services , help in energy generation that has the potential to indirectly impact development in the rural areas . Insights The design thinking process helped the team to come up with new idea of OFC .The mobile revolution of the last five years has seen base stations sprouting in most towns , owned by three or more operators , including the state - owned company . The base stations of the new operators are networked using optical fibre laid only in the last 5 years . Approach The design thinking process involved selection of ideas based on broad definition of having connectivity later it moved from a wireless connectivity to wired connectivity and then to an idea of having underground cables in order to cut down costs and hence a solution was reached that was both efficient and cost effective .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : Lack of mobile network in rural parts of India is the one of the reasons leading to backwardness of India it is estimated that 40 % of rural India does n’t have access to internet . Internet becoming as important as water is very essential for overall progress of country . India despite having one of lowest data rates in the world ( 0.2 $ per GB ) struggles with network access . Selection : Group of people from the telecom industry decided to brainstorm and rope in private operators . Given the geography and the distribution of the population density of India in the flat lands , Information and Communication technology ( ICT ) has the potential of being leveraged using wireless technology . By connecting villages with internet , and using ICTs to make villages more inclusive part of our country one can imagine a positive change happening in these areas . Some Internet Kiosks use the current wireless technology to help people in rural areas ( Referred from ex regulator . ) Application This internet could connect urban and rural India facilitating the movement of rural goods to urban markets and other way around as well . It can also be used to develop , support and promote credit availability of finance in rural areas , transport and courier services , help in energy generation that has the potential to indirectly impact development in the rural areas . Insights The design thinking process helped the team to come up with new idea of OFC .The mobile revolution of the last five years has seen base stations sprouting in most towns , owned by three or more operators , including the state - owned company . The base stations of the new operators are networked using optical fibre laid only in the last 5 years . Approach The design thinking process involved selection of ideas based on broad definition of having connectivity later it moved from a wireless connectivity to wired connectivity and then to an idea of having underground cables in order to cut down costs and hence a solution was reached that was both efficient and cost effective . ### Output:

21147

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Module 2 – Storytelling Challenge:- Storytelling(ST ) requires a concrete structure or flow of thoughts prior to actually being able to speak . Now , in my case , in the past a lot of ST had been impromptu and so I had to wing it . Naturally this did n’t give me the best results and perpetually gave me this drive to keep on getting better . In order to master this art , the greatest challenge that I faced were opportunities to practice and gain the confidence of being able to have a smooth flow of thoughts . Selection:- ( Week 2 , Video 4 ) Understanding your audience & going over each detail chronologically were the key elements discussed in the video . This selection took was the one that I roughly applied back when I wanted to start getting exposure . Application:- Understanding your audience & going chronologically help in gauging the audience ’s attention and made my life a bit easy . Apart from the data that I used to present in my presentations , I made an effort to also use ST to make my explanations more detailed and clearer . Insight:- I could instantly feel that my command over language and delivery had improved . More than that , I was keeping my audience on their toes . This from a presenter ’s point of view is the best possible thing . At the end of the presentation , the Q&A session had more constructive questions and I knew which questions were relevant and which were n’t . Approach:- I believe that there is another way of ST and that the current level of attention that I ’m gaining from my audience can be swiftly grown just by asking questions in between the presentations . This will make me aware whether I ’m boring them or dragging . In any manner , I will get a feedback in between the presentation , and that is amazing .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Module 2 – Storytelling Challenge:- Storytelling(ST ) requires a concrete structure or flow of thoughts prior to actually being able to speak . Now , in my case , in the past a lot of ST had been impromptu and so I had to wing it . Naturally this did n’t give me the best results and perpetually gave me this drive to keep on getting better . In order to master this art , the greatest challenge that I faced were opportunities to practice and gain the confidence of being able to have a smooth flow of thoughts . Selection:- ( Week 2 , Video 4 ) Understanding your audience & going over each detail chronologically were the key elements discussed in the video . This selection took was the one that I roughly applied back when I wanted to start getting exposure . Application:- Understanding your audience & going chronologically help in gauging the audience ’s attention and made my life a bit easy . Apart from the data that I used to present in my presentations , I made an effort to also use ST to make my explanations more detailed and clearer . Insight:- I could instantly feel that my command over language and delivery had improved . More than that , I was keeping my audience on their toes . This from a presenter ’s point of view is the best possible thing . At the end of the presentation , the Q&A session had more constructive questions and I knew which questions were relevant and which were n’t . Approach:- I believe that there is another way of ST and that the current level of attention that I ’m gaining from my audience can be swiftly grown just by asking questions in between the presentations . This will make me aware whether I ’m boring them or dragging . In any manner , I will get a feedback in between the presentation , and that is amazing . ### Output:

11125

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Mind mapping Challenge Last year I was a member of the coordination team of a project that developed a participatory process for the regeneration of a derelict public space . The project ’s coordination team consisted of architects , urban planners , designers , cultural managers and lawyers . The project ’s goals were both to develop a prototype process which then could be also used as a guide in similar projects , but also to produce strategies and design proposals for the square . We first needed to understand the area surrounding the square , and therefore , we started the process by collecting data about it . On a second step , we wanted to get people involved in the identification of the most important elements of the collected data . Selection The collected data consisted of a lot of information that we could present to the community we would like to engage , but we understood that we should do it in a way that is simple to understand , inspiring and engaging . Therefore we chose mind mapping , as a tool that allows creativity and free thinking , but that can also result in concrete statements about what the next steps of the process would be . Application As said above , first we collected data about the square . That is data about the people who live and work around and people that actually use the square , the connections to surrounding area ; data about the existing uses of the square , as well as its historical context . Then , we organized a workshop , where we invited locals and presented to them the data we collected . We used simple visualization techniques to make the presentation more vivid , like old photographs , maps , charts etc . After the presentation of this information to the participants , we asked them to just think about the information and their experiences in order to identify the most important data that should be used for the shaping of the proposal for the square . We , thus , made questions like : Was anything of what was presented a huge problem for the square that we should try to resolve ? Or , on the contrary , was there any good characteristic that we should definitely keep and highlight it , through the regeneration ? Then , they were asked to write possible answers on post - its . These answers were then presented and put on a board by the participants themselves , under thematics - categories that they created . At the last part of the workshop , people were asked to “ transform ” these thematics into design criteria , that is into design solutions that the regeneration of the square should include . Insight and Approach The implementation of mind mapping tool in this case seemed to work well , since it provided a lot of answers , based both on the information given or other sources , like personal experiences . People recalled experiences and related it to the data , like for example the relation among the traffic and the noise . What I noticed , was that the tool would function better to smaller groups , because at the beginning not everyone seemed to feel comfortable enough to express himself / herself in public . Moreover , the mind map tool helps a lot to “ open the discussion ” , but a longer and deeper process is needed in order to reach to design criteria about the square . Despite a lot of clear design criteria arose from the workshop , a longer discussion would have been more productive and would have helped to make connections among the results or even produce more .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Mind mapping Challenge Last year I was a member of the coordination team of a project that developed a participatory process for the regeneration of a derelict public space . The project ’s coordination team consisted of architects , urban planners , designers , cultural managers and lawyers . The project ’s goals were both to develop a prototype process which then could be also used as a guide in similar projects , but also to produce strategies and design proposals for the square . We first needed to understand the area surrounding the square , and therefore , we started the process by collecting data about it . On a second step , we wanted to get people involved in the identification of the most important elements of the collected data . Selection The collected data consisted of a lot of information that we could present to the community we would like to engage , but we understood that we should do it in a way that is simple to understand , inspiring and engaging . Therefore we chose mind mapping , as a tool that allows creativity and free thinking , but that can also result in concrete statements about what the next steps of the process would be . Application As said above , first we collected data about the square . That is data about the people who live and work around and people that actually use the square , the connections to surrounding area ; data about the existing uses of the square , as well as its historical context . Then , we organized a workshop , where we invited locals and presented to them the data we collected . We used simple visualization techniques to make the presentation more vivid , like old photographs , maps , charts etc . After the presentation of this information to the participants , we asked them to just think about the information and their experiences in order to identify the most important data that should be used for the shaping of the proposal for the square . We , thus , made questions like : Was anything of what was presented a huge problem for the square that we should try to resolve ? Or , on the contrary , was there any good characteristic that we should definitely keep and highlight it , through the regeneration ? Then , they were asked to write possible answers on post - its . These answers were then presented and put on a board by the participants themselves , under thematics - categories that they created . At the last part of the workshop , people were asked to “ transform ” these thematics into design criteria , that is into design solutions that the regeneration of the square should include . Insight and Approach The implementation of mind mapping tool in this case seemed to work well , since it provided a lot of answers , based both on the information given or other sources , like personal experiences . People recalled experiences and related it to the data , like for example the relation among the traffic and the noise . What I noticed , was that the tool would function better to smaller groups , because at the beginning not everyone seemed to feel comfortable enough to express himself / herself in public . Moreover , the mind map tool helps a lot to “ open the discussion ” , but a longer and deeper process is needed in order to reach to design criteria about the square . Despite a lot of clear design criteria arose from the workshop , a longer discussion would have been more productive and would have helped to make connections among the results or even produce more . ### Output:

18906

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind mapping Luis Leon 1 . Challenge . I was working with a big transportation enterprise , and they wanted to redesign a core process related to the vehicles ’ maintenance . They had a lot of problems with the data , the flow of the vehicles in the process , and the close of the process . 2 . Selection . I suggested using the design thinking frame because I was in the first weeks of the course . We used the classic five steps : empathize , define , ideate , prototype , and test . I used before in other exercises , the triz grid in the second step but in this exercise , I did n’t consider it appropriate due to the audience and the redundant ideas of improvement leaving the problem and its effects aside . So , I preferred to use mind mapping . 3 . Application . I knew that they have a lot of information and histories around the process development and performance . I needed a strong insight to continue with a focus on the ideation step . We started in an individual 10 - minute session , in which the people organize all the information about the complaints , misfunctions , pains , problems , and knowledge lessons in his role in the process we were working about . Then , I drew in a whiteboard my mind map , initially with three branches or arms : pains , complaints , and misfunction . The people began to tell stories and I painted the situation with a representative icon or sketch , when the map had some graphics ideas , the magic occurred , we had in only shot of sight , years of history . 4 . Insight The group realized as a whole shared comprehension not the cause of the problem ( we did n’t look for it ) , but the main insight related to the process and his design . We found that people knew very good his functions at the routine , that they communicate outputs to the next process in an appropriate way but they did n’t work as a team , they did n’t know the goals and procedures of the rest of the group , and the company as a whole . They want to help , participate , or collaborate in the whole process flux . I learned the great value of the graphics , the connections , and the one - page representation of a situation , I learned how to put a lot of data in the same place without too much work or boring analysis . 5 . Approach . First , I will use the frame I learned in this fantastic course . Second , I will explain all the steps to construct the mind map and the result we are expecting , there were people confused during the exercise and with some kind of opposition .

EMAIL: ID_NUM: NAME_STUDENT: Luis Leon PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind mapping Luis Leon 1 . Challenge . I was working with a big transportation enterprise , and they wanted to redesign a core process related to the vehicles ’ maintenance . They had a lot of problems with the data , the flow of the vehicles in the process , and the close of the process . 2 . Selection . I suggested using the design thinking frame because I was in the first weeks of the course . We used the classic five steps : empathize , define , ideate , prototype , and test . I used before in other exercises , the triz grid in the second step but in this exercise , I did n’t consider it appropriate due to the audience and the redundant ideas of improvement leaving the problem and its effects aside . So , I preferred to use mind mapping . 3 . Application . I knew that they have a lot of information and histories around the process development and performance . I needed a strong insight to continue with a focus on the ideation step . We started in an individual 10 - minute session , in which the people organize all the information about the complaints , misfunctions , pains , problems , and knowledge lessons in his role in the process we were working about . Then , I drew in a whiteboard my mind map , initially with three branches or arms : pains , complaints , and misfunction . The people began to tell stories and I painted the situation with a representative icon or sketch , when the map had some graphics ideas , the magic occurred , we had in only shot of sight , years of history . 4 . Insight The group realized as a whole shared comprehension not the cause of the problem ( we did n’t look for it ) , but the main insight related to the process and his design . We found that people knew very good his functions at the routine , that they communicate outputs to the next process in an appropriate way but they did n’t work as a team , they did n’t know the goals and procedures of the rest of the group , and the company as a whole . They want to help , participate , or collaborate in the whole process flux . I learned the great value of the graphics , the connections , and the one - page representation of a situation , I learned how to put a lot of data in the same place without too much work or boring analysis . 5 . Approach . First , I will use the frame I learned in this fantastic course . Second , I will explain all the steps to construct the mind map and the result we are expecting , there were people confused during the exercise and with some kind of opposition . ### Output:

9260

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Priya Jeet Page 1 Visualization Challenge The challenge that we were going to address was about making the online education more interactive , much easier and student friendly especially when there is a sudden change from offline to online education . Students not only prefer going to school or college just to get education but also many other things associated to their health and social wellbeing . Comparatively online education lacks such interaction and practical knowledge convey methods . Selection Visualization is about using images . It ’s not about drawing ; it ’s about visual thinking . It pushes us beyond using words or language alone . It is a way of unlocking a different part of our brains that allows us to think nonverbally . When you explain an idea using words , the rest of us will form our own mental pictures , usually informed by our training . When you say , “ We need a new growth platform , ” the IT specialist sees servers and code and the marketing guru sees an advertising campaign . If instead you present your idea to us by drawing a picture of it , you reduce the possibility of unmatched mental models . The first tool I used was the tool of Visualization , or Visual Thinking to make a possible solution for making online classes more interactive and help full to students during this pandemic . I selected visualization as a tool to solve as the problem which I was going to address as it was very complex and based on many thoughts that a student expects or enjoys during a complete course session he / she gets from an institution . Making education more enjoyable and especially during this pandemic when we all are locked down at home . Application I started the process by closely observing the online education methods and try to brainstorm the problem that a student faces which creates the lack of attention to online education . Started to draw scribbles on a blank sheet of paper . I took help of my teammates and drew in the sheet whatever problem we thought to be a problem on online classes . We took some volunteers and gave them sheets to draw their notion on online classes . The drawing format was 11 ” X 14 ” tracing paper . This size provided a compromise between smaller formats where often it is difficult to explore details , and larger formats that are difficult to fill . In the initial phase team members and volunteers were challenged to move beyond single solutions and explore a broad range of opportunities . The next phase was to transform loose concepts into a meaningful design . This was achieved through the construction of more accurate visualizations and sorting down the same points that the volunteers expressed through it which communicated a clearer intent using tracing paper Priya Jeet Page 2 overlays to develop the design . Soon people were able to visualize the problem they need to work on or the area they were facing the problem . The final deliverable was a detailed drawing of their thoughts on problems faced in online education and some sort of ways to overcome it , at last we found out complete evolution of our concept on the way the problem needed to be addressed . There were areas we need to gain data like number of student facing network issues during these online education and how the teachers need to approach a particular area of their subject by using more interactive videos and interactive new possible ways to solve a particular equation in maths our field if interest . INSIGHT AND APPROACH By conducting this exercise with several groups I learnt that drawing or designing graphics incorporates a person or a group of people essential feedback . Which stands is important for reinforcing their understanding of the problem they are working to solve , the more precious aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of team a focal point for discussion that allows them to share their perspectives and develop insights into which helps to find root causes of their problems more efficiently and enhanced way . Where they could create the graphic from a blank slate in a collaborative manner , and more easy way to veiw their points they need to cover . People can quickly identify where they are in the graphic or if there is something missing and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . A team working in a problem can also identify variables in the problem space that is , it helps them to identify what they do n’t know , in what areas they need to obtain information and work accordingly to gain data and pave there way to sort out the problem in a design thinking approach .

EMAIL: ID_NUM: NAME_STUDENT: Priya Jeet, Priya Jeet PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Priya Jeet Page 1 Visualization Challenge The challenge that we were going to address was about making the online education more interactive , much easier and student friendly especially when there is a sudden change from offline to online education . Students not only prefer going to school or college just to get education but also many other things associated to their health and social wellbeing . Comparatively online education lacks such interaction and practical knowledge convey methods . Selection Visualization is about using images . It ’s not about drawing ; it ’s about visual thinking . It pushes us beyond using words or language alone . It is a way of unlocking a different part of our brains that allows us to think nonverbally . When you explain an idea using words , the rest of us will form our own mental pictures , usually informed by our training . When you say , “ We need a new growth platform , ” the IT specialist sees servers and code and the marketing guru sees an advertising campaign . If instead you present your idea to us by drawing a picture of it , you reduce the possibility of unmatched mental models . The first tool I used was the tool of Visualization , or Visual Thinking to make a possible solution for making online classes more interactive and help full to students during this pandemic . I selected visualization as a tool to solve as the problem which I was going to address as it was very complex and based on many thoughts that a student expects or enjoys during a complete course session he / she gets from an institution . Making education more enjoyable and especially during this pandemic when we all are locked down at home . Application I started the process by closely observing the online education methods and try to brainstorm the problem that a student faces which creates the lack of attention to online education . Started to draw scribbles on a blank sheet of paper . I took help of my teammates and drew in the sheet whatever problem we thought to be a problem on online classes . We took some volunteers and gave them sheets to draw their notion on online classes . The drawing format was 11 ” X 14 ” tracing paper . This size provided a compromise between smaller formats where often it is difficult to explore details , and larger formats that are difficult to fill . In the initial phase team members and volunteers were challenged to move beyond single solutions and explore a broad range of opportunities . The next phase was to transform loose concepts into a meaningful design . This was achieved through the construction of more accurate visualizations and sorting down the same points that the volunteers expressed through it which communicated a clearer intent using tracing paper Priya Jeet Page 2 overlays to develop the design . Soon people were able to visualize the problem they need to work on or the area they were facing the problem . The final deliverable was a detailed drawing of their thoughts on problems faced in online education and some sort of ways to overcome it , at last we found out complete evolution of our concept on the way the problem needed to be addressed . There were areas we need to gain data like number of student facing network issues during these online education and how the teachers need to approach a particular area of their subject by using more interactive videos and interactive new possible ways to solve a particular equation in maths our field if interest . INSIGHT AND APPROACH By conducting this exercise with several groups I learnt that drawing or designing graphics incorporates a person or a group of people essential feedback . Which stands is important for reinforcing their understanding of the problem they are working to solve , the more precious aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of team a focal point for discussion that allows them to share their perspectives and develop insights into which helps to find root causes of their problems more efficiently and enhanced way . Where they could create the graphic from a blank slate in a collaborative manner , and more easy way to veiw their points they need to cover . People can quickly identify where they are in the graphic or if there is something missing and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . A team working in a problem can also identify variables in the problem space that is , it helps them to identify what they do n’t know , in what areas they need to obtain information and work accordingly to gain data and pave there way to sort out the problem in a design thinking approach . ### Output:

6339

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : Teach the operation of on - board systems in trains The challenge was to transmit the necessary knowledge so that the personnel could diagnose and repair the systems on board trains in the subway lines of the city of Buenos Aires , Argentina . Onboard systems are computers of specific design to carry out very specific tasks on board the train . Some have an interface that allows you to present text , others only numbers and some only have LEDs ( colored lights according to status ) . The staff covers not only different age ranges but also education , some people have academic training while others have only been educated through experience , so they know how to do the tasks but it is difficult for them to explain them in technical language . Selection : I chose storytelling development I chose this tool because it seemed to me that the clearest way in which I could deliver this training was to place each of them in some of the tasks that they could perform based on their previous capacity . Create a story for the development of each task illustrating in sequence the step by step that they had to carry out , as well as a pre - classification of what knowledge was necessary for each of them . As the stories are told through images with a few additional texts in " natural " language , it would be accessible to all to understand the nature and purpose of such works . Application : Due to the fact that my country ( Argentina ) is going through a period of restriction of transit and reunion , I had to turn those stories into small videos that I distributed among the staff . As they watched the videos , they asked questions to clarify concepts and ideas that I had assumed known and therefore were not explained in the stories . Finally , they began to carry out the tasks to implement what they had seen . The youngest tend to have the videos on their cell phone for quick reference in case of need , while the older ones prefer to watch the videos again before doing their homework . Insight : Through the application of the tool , I discovered that I had assumed that the elderly would not be predisposed to handle certain tasks more related to electronics or software on on - board equipment . That revelation came from the employees who after watching the videos stated that they could do some of the tasks that were outside of their training if they had a paper guide to help them interpret the messages that the computers gave them through screens and LEDs Approach : The next time you should divide the application into stages , the first one bringing them closer to the operation of the technology to be incorporated , then have some exchange with them about what tasks they feel they could be able to do on those technologies and finally the last stage that Illustrate how they can do the tasks that they feel capable of carrying out .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : Teach the operation of on - board systems in trains The challenge was to transmit the necessary knowledge so that the personnel could diagnose and repair the systems on board trains in the subway lines of the city of Buenos Aires , Argentina . Onboard systems are computers of specific design to carry out very specific tasks on board the train . Some have an interface that allows you to present text , others only numbers and some only have LEDs ( colored lights according to status ) . The staff covers not only different age ranges but also education , some people have academic training while others have only been educated through experience , so they know how to do the tasks but it is difficult for them to explain them in technical language . Selection : I chose storytelling development I chose this tool because it seemed to me that the clearest way in which I could deliver this training was to place each of them in some of the tasks that they could perform based on their previous capacity . Create a story for the development of each task illustrating in sequence the step by step that they had to carry out , as well as a pre - classification of what knowledge was necessary for each of them . As the stories are told through images with a few additional texts in " natural " language , it would be accessible to all to understand the nature and purpose of such works . Application : Due to the fact that my country ( Argentina ) is going through a period of restriction of transit and reunion , I had to turn those stories into small videos that I distributed among the staff . As they watched the videos , they asked questions to clarify concepts and ideas that I had assumed known and therefore were not explained in the stories . Finally , they began to carry out the tasks to implement what they had seen . The youngest tend to have the videos on their cell phone for quick reference in case of need , while the older ones prefer to watch the videos again before doing their homework . Insight : Through the application of the tool , I discovered that I had assumed that the elderly would not be predisposed to handle certain tasks more related to electronics or software on on - board equipment . That revelation came from the employees who after watching the videos stated that they could do some of the tasks that were outside of their training if they had a paper guide to help them interpret the messages that the computers gave them through screens and LEDs Approach : The next time you should divide the application into stages , the first one bringing them closer to the operation of the technology to be incorporated , then have some exchange with them about what tasks they feel they could be able to do on those technologies and finally the last stage that Illustrate how they can do the tasks that they feel capable of carrying out . ### Output:

13038

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Innovation Today In my short life , there are many experiences that could qualify as life - changing . Every new experience was , at one time or another , the first experience . For good or bad , each instance changed the course that my life has taken . But , the most transformative experience was the birth of my youngest brother . Juan is someone my parents often call a happy accident . At the time that my mother became pregnant , I was 13 , and my other brother , Juan , was 10 . We were what you would call a well - rounded , perfect family of four . We neatly fit into the perfect classification in nearly every way . We did n't realize what we were missing until the moment that my youngest brother first opened his striking blue eyes . In truth , I resented the fact that I would be having another sibling . Nothing needed to be added to our family , and my mother , already 38 at the time , was considered high risk because of her age . The pregnancy itself was full of complications that sent the straight course of my life into rollercoaster - like loops that my 13 - year - old mind had a hard time comprehending . But now , I can see how forging through those loops helped me to roll with the punches that life inevitably brings The day Juan was born , my mother took me with her to the hospital rather than my father . It was n't a planned move , but Juan and my father were both feverish ; I was the next best alternative . Sitting with her through every contraction , I gained a new respect for just how powerful and strong a woman could be in what might be considered their weakest moment . Holding her hand and feeding her ice chips , I gained a connection with my mother that I did n't realize we were lacking . The moment my new baby brother came into this world , I realized two things nearly simultaneously . First , you do n't realize how much you need something until it 's sitting in your lap . Second , my life after this moment would never be the same . The moment he curled his chubby little finger around mine , I understood the words " happy accident " completely . There are many different experiences in life that have changed a part of me as a person . But , nothing so profoundly changed my views and outlook on life like the birth of my youngest brother . Juan 's arrival was a life - altering event that caused me to see the world through new eyes .

EMAIL: ID_NUM: NAME_STUDENT: Juan, Juan, Juan, Juan, Juan PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Innovation Today In my short life , there are many experiences that could qualify as life - changing . Every new experience was , at one time or another , the first experience . For good or bad , each instance changed the course that my life has taken . But , the most transformative experience was the birth of my youngest brother . Juan is someone my parents often call a happy accident . At the time that my mother became pregnant , I was 13 , and my other brother , Juan , was 10 . We were what you would call a well - rounded , perfect family of four . We neatly fit into the perfect classification in nearly every way . We did n't realize what we were missing until the moment that my youngest brother first opened his striking blue eyes . In truth , I resented the fact that I would be having another sibling . Nothing needed to be added to our family , and my mother , already 38 at the time , was considered high risk because of her age . The pregnancy itself was full of complications that sent the straight course of my life into rollercoaster - like loops that my 13 - year - old mind had a hard time comprehending . But now , I can see how forging through those loops helped me to roll with the punches that life inevitably brings The day Juan was born , my mother took me with her to the hospital rather than my father . It was n't a planned move , but Juan and my father were both feverish ; I was the next best alternative . Sitting with her through every contraction , I gained a new respect for just how powerful and strong a woman could be in what might be considered their weakest moment . Holding her hand and feeding her ice chips , I gained a connection with my mother that I did n't realize we were lacking . The moment my new baby brother came into this world , I realized two things nearly simultaneously . First , you do n't realize how much you need something until it 's sitting in your lap . Second , my life after this moment would never be the same . The moment he curled his chubby little finger around mine , I understood the words " happy accident " completely . There are many different experiences in life that have changed a part of me as a person . But , nothing so profoundly changed my views and outlook on life like the birth of my youngest brother . Juan 's arrival was a life - altering event that caused me to see the world through new eyes . ### Output:

11288

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection on the Visualization Tool Challenge Coming from an engineering background , I have noted while sharing new ideas and concepts among the various stakeholders , there is a less usage of Visual Imagery . Though the times are changing and new tools are available , still considering that the stakeholders are from different backgrounds , there is always a strong emphasis on the need of the Visualization tool during the design thinking process . Selection In this reflection , I have selected the Visualization tool to highlight its emphasis in the industrial environment . To explain the need of this tool I will give an example of the word ‘ force ' . This word has many different ‘ sub - meanings ' when used in different fields . These fields may include English , Physics , Chemistry , Design , the entire diverse world of engineering etc . Thus to emphasis on the right ‘ sub - meaning ’ of ‘ force ' , we employ the use of Visualization design tool , so that the stakeholders get an exact insight and understanding of what the presenter is trying to convey . Application After explaining the need for this design tool , the next question is how do we apply it ? In this diverse world , the applications of employing this design tool are many . I will give my example of how I had employed this design tool . As I have mentioned earlier that I am from am engineering background , my job is to generate as many ideas as possible . With that done , the next question is how to share these ideas with my stakeholders in an impactful way ? How can they understand what I am trying to say or how will the concept work ? The answer is to simply convey my ideas through pen and pencil . Of course you need some Da Vinci magic to make it more impactful , but a simple sketch will do a better job than many pages of engineering gibberish . Keep your stakeholders and their background in mind during a presentation or a proposal . Canva is another tool that I use to make the presentation more ‘ stakeholder friendly ' . We as Design thinkers need to convey as much information as possible in the least amount of time , in a much impactful way . After getting positive responses ( sometimes negative ) from our stakeholders , especially now they have understood the real concept , then we can move in the next phase of the design process . We can improve the communication in the team as they now have full information on the required problem and thus reduce miscommunication and wastage of time . Insight Previously , I did not emphasise strongly on the Visualization design tool , but now learning of various stories mentioned in this course modules , especially The Good Kitchen story , I have realised its necessity . Although Design thinking is not just the use of a single design tool to solve a particular task , but rather it is a way of approaching a challenge using a number of design tools . Therefore in employing other design tools along with Visualization tool , I hope to become a better Design thinker . Approach With the world now focusing more on customer experience and with the advent of new technologies , it is only logical that the Visualization tool should be used more often , be they include simple graphics or the more compelling pictorial representations . The use of Virtual reality can provide a much more holistic experience to the involved stakeholders . I would like end with a question , that is , could you imagine yourself as a child learning alphabets without any visuals ?

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection on the Visualization Tool Challenge Coming from an engineering background , I have noted while sharing new ideas and concepts among the various stakeholders , there is a less usage of Visual Imagery . Though the times are changing and new tools are available , still considering that the stakeholders are from different backgrounds , there is always a strong emphasis on the need of the Visualization tool during the design thinking process . Selection In this reflection , I have selected the Visualization tool to highlight its emphasis in the industrial environment . To explain the need of this tool I will give an example of the word ‘ force ' . This word has many different ‘ sub - meanings ' when used in different fields . These fields may include English , Physics , Chemistry , Design , the entire diverse world of engineering etc . Thus to emphasis on the right ‘ sub - meaning ’ of ‘ force ' , we employ the use of Visualization design tool , so that the stakeholders get an exact insight and understanding of what the presenter is trying to convey . Application After explaining the need for this design tool , the next question is how do we apply it ? In this diverse world , the applications of employing this design tool are many . I will give my example of how I had employed this design tool . As I have mentioned earlier that I am from am engineering background , my job is to generate as many ideas as possible . With that done , the next question is how to share these ideas with my stakeholders in an impactful way ? How can they understand what I am trying to say or how will the concept work ? The answer is to simply convey my ideas through pen and pencil . Of course you need some Da Vinci magic to make it more impactful , but a simple sketch will do a better job than many pages of engineering gibberish . Keep your stakeholders and their background in mind during a presentation or a proposal . Canva is another tool that I use to make the presentation more ‘ stakeholder friendly ' . We as Design thinkers need to convey as much information as possible in the least amount of time , in a much impactful way . After getting positive responses ( sometimes negative ) from our stakeholders , especially now they have understood the real concept , then we can move in the next phase of the design process . We can improve the communication in the team as they now have full information on the required problem and thus reduce miscommunication and wastage of time . Insight Previously , I did not emphasise strongly on the Visualization design tool , but now learning of various stories mentioned in this course modules , especially The Good Kitchen story , I have realised its necessity . Although Design thinking is not just the use of a single design tool to solve a particular task , but rather it is a way of approaching a challenge using a number of design tools . Therefore in employing other design tools along with Visualization tool , I hope to become a better Design thinker . Approach With the world now focusing more on customer experience and with the advent of new technologies , it is only logical that the Visualization tool should be used more often , be they include simple graphics or the more compelling pictorial representations . The use of Virtual reality can provide a much more holistic experience to the involved stakeholders . I would like end with a question , that is , could you imagine yourself as a child learning alphabets without any visuals ? ### Output:

9377

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

APPLYING LEARNING LAUNCH TOOL CHALLENGE I ’m in charge of new product development and technology up - gradation into my business of bicycle manufacturing . So this involves me with understanding new trends in the market , identifying the change in taste and preferences of customers and reasons behind it . Keeping the technical aspect of the product up to date and using the best quality materials while complying to the overall cost of the product . Also , motivating the internal members of organization to adapt changes in the environment . Thus has to create a balance taking in account a number of areas into consideration . SELECTION So by identifying the various emerging trends and new tools which result in better results , we choose the most impacting ones and also applying our own mindset of ideas to complement the existing trends . And this makes us ready to launch the learning launch tool to test the new ideas depending upon emerging needs or trends . APPLICATION In the first step , various dealers are selected from different areas having a differentiated mindset of opinions and are also of different age groups . The new prototype is send to the dealers and a follow is done about the product . A data chart is made of the things which are liked by most of the dealers , things which are not find useful or appropriate to the product and also the additions they want to have in the product . Different weights are given to the dealers based upon their knowledge on the technicalities of the product . So taking in account the most thing liked by the customers is recorded for future references and the other alterations are made after coming to the conclusion considering various alterations or additions demanded by the customers . INSIGHT By applying the learning launch tool , we identified the customers demand more appropriately as the product is made for them so it ’s always best to make according to their desires . Also it gives a sense of ownership to the customers into the brand and making them loyal towards the brand . Its gives a confidence to the company while under taking the large scale productions as the product is already reviewed by the customers . APPROACH From the learning launch tool , our company builds a strong relationship with the customers and among the different departments . This is because of the increased communication during the process . Also the positive results achieved after applying the learning launch tool gives a motivation to perform better in furure .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: APPLYING LEARNING LAUNCH TOOL CHALLENGE I ’m in charge of new product development and technology up - gradation into my business of bicycle manufacturing . So this involves me with understanding new trends in the market , identifying the change in taste and preferences of customers and reasons behind it . Keeping the technical aspect of the product up to date and using the best quality materials while complying to the overall cost of the product . Also , motivating the internal members of organization to adapt changes in the environment . Thus has to create a balance taking in account a number of areas into consideration . SELECTION So by identifying the various emerging trends and new tools which result in better results , we choose the most impacting ones and also applying our own mindset of ideas to complement the existing trends . And this makes us ready to launch the learning launch tool to test the new ideas depending upon emerging needs or trends . APPLICATION In the first step , various dealers are selected from different areas having a differentiated mindset of opinions and are also of different age groups . The new prototype is send to the dealers and a follow is done about the product . A data chart is made of the things which are liked by most of the dealers , things which are not find useful or appropriate to the product and also the additions they want to have in the product . Different weights are given to the dealers based upon their knowledge on the technicalities of the product . So taking in account the most thing liked by the customers is recorded for future references and the other alterations are made after coming to the conclusion considering various alterations or additions demanded by the customers . INSIGHT By applying the learning launch tool , we identified the customers demand more appropriately as the product is made for them so it ’s always best to make according to their desires . Also it gives a sense of ownership to the customers into the brand and making them loyal towards the brand . Its gives a confidence to the company while under taking the large scale productions as the product is already reviewed by the customers . APPROACH From the learning launch tool , our company builds a strong relationship with the customers and among the different departments . This is because of the increased communication during the process . Also the positive results achieved after applying the learning launch tool gives a motivation to perform better in furure . ### Output:

14401

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection Learning - Launch Challenge I was appointed the brands and communication Team lead of my organization , a non- governmental organization where I was saddled with the responsibility of Making the local organization programs and projects visible to the global world in due time . Selection Myself and my team got expose to some design thinking tools , the learning lunch tool happened to the best fit for what needs to be achieved as it speaks to quick test of an idea and prototype Application Our first learning launch was to first arrange how we want to go about the online visibility then what we need to push out for audience to see , then when do we want then to see it , majorly focusing on using scrum process ( like Trello that shows task to be done , the one in progress and the one that has be done ) in a way of been agile . This to check our arrangement to see if that is the main cause of the challenge . We engage in a performance and project management profession for three days training for better understanding , Then we go through one week of workshops to structure out given tasks and processes to conform in a more agile way . All this was done with few weeks and the outcoming gave us a clearer part of what needs to be done that was n’t done For our second learning Launch tool , we focused on what and how content gets to us and how we go about the project and programs of the organization in order to gain clarity on what exactly is the challenge that usually makes it looks like we are n’t visible . This test our assumption that our means and kind of content is the main challenge of our visibility , after completion of survey , the Stakeholder get to know that the kind of content given to us to publicize is not the kind of content needed by our audience which usually pulls them off our pages most of the time . Insight Through the application of learning launch , Our team gets to test our assumptions and also think through the anticipated result , to find out the approach that best solves the challenge at hand . At the end both the team and the stakeholder see things differently in the sense that , the way of dispatching content to the team was changed as it was identified that its one of the major issues affecting the visibility and the approach of publicizing too was changed to a more agile way . Approach It is obvious that Learning launch is the right tool for the task at hand as it gives room for quick tests , now our team can work on the insight gain in = order to enhance smooth visibility of the local organization .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection Learning - Launch Challenge I was appointed the brands and communication Team lead of my organization , a non- governmental organization where I was saddled with the responsibility of Making the local organization programs and projects visible to the global world in due time . Selection Myself and my team got expose to some design thinking tools , the learning lunch tool happened to the best fit for what needs to be achieved as it speaks to quick test of an idea and prototype Application Our first learning launch was to first arrange how we want to go about the online visibility then what we need to push out for audience to see , then when do we want then to see it , majorly focusing on using scrum process ( like Trello that shows task to be done , the one in progress and the one that has be done ) in a way of been agile . This to check our arrangement to see if that is the main cause of the challenge . We engage in a performance and project management profession for three days training for better understanding , Then we go through one week of workshops to structure out given tasks and processes to conform in a more agile way . All this was done with few weeks and the outcoming gave us a clearer part of what needs to be done that was n’t done For our second learning Launch tool , we focused on what and how content gets to us and how we go about the project and programs of the organization in order to gain clarity on what exactly is the challenge that usually makes it looks like we are n’t visible . This test our assumption that our means and kind of content is the main challenge of our visibility , after completion of survey , the Stakeholder get to know that the kind of content given to us to publicize is not the kind of content needed by our audience which usually pulls them off our pages most of the time . Insight Through the application of learning launch , Our team gets to test our assumptions and also think through the anticipated result , to find out the approach that best solves the challenge at hand . At the end both the team and the stakeholder see things differently in the sense that , the way of dispatching content to the team was changed as it was identified that its one of the major issues affecting the visibility and the approach of publicizing too was changed to a more agile way . Approach It is obvious that Learning launch is the right tool for the task at hand as it gives room for quick tests , now our team can work on the insight gain in = order to enhance smooth visibility of the local organization . ### Output:

9414

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Challenge & Selection The first tool I used was a Visualization or Visual Thinking tool to achieve a shared understanding of the problem area between a diverse group of teammembers before trying to identify and define possible solutions to the problem . I often use this approach with our teammates who are members of a college club working to apply management concepts for the conduct of debate and deliberation on issues of national and international importance . I used the technique of using a straw man to visualize a problem domain with a set of questions or discussion prompts to allow team members to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between the elements to be considered when identifying pain points and opportunities for improvement or solution . Application I start the process by creating a straw man with a problem domain graphic . In order to develop a straw man graphic , I will draw on any existing material available to understand the environment . Existing materials may include operating or procedural documents , training materials , marketing materials , etc . If there is no material available , I will conduct informal interviews with one - three of the team members who serve as my main contact points on the initiative . The template that I often start with also has a column on the left to identify partners and prospects who might be participating in the event . The straw man graphic is simple , with simple shapes and icons available in Vision or on the Internet . If the front - stage / backstage view does not work , then I will create a different kind of visual , either based on a high - level process flow with swim lanes for different stakeholders , or a different format . For the activity , I will divide the members of the team into groups of 2 - 3 participants , each representing a different area of interest . Each group is provided with a poster - size copy of the straw man graphic that can be written directly or used by sticky notes to make comments . I ' m giving them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change with the graphic to make it more accurate to reflect your problem space ? 3 ) What key insights do you have about the relationship between entities in your problem area ? I 'll give them about 20 minutes to discuss the issues and mark the graphic . Then I have each group report back on their answers to the three questions while pointing to the mark - ups on their poster . As each group reports , I record commonalities in the insights of each group , and then additional insights from the group discussion on an additional copy of the graphic . After the session , I digitize each group poster as an artifact , create a view that combines shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from this exercise with a number of groups is that while the graphics – especially the revised graphics that incorporate their feedback – are important for enhancing their understanding of the problem they are working on , the more valuable aspect of the activity is the shared insights and shared learning that occur while they are working on defining their problem space . The graphic gives the diverse group of team members a focal point for discussion that enables them to share their perspectives and to develop insights into the potential root causes of their problems . While they could create a graphic from a blank slate in a collaborative way , starting with a straw man jump starts a conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can quickly gain new insights into the relationship between key entities instead of taking time to identify them . They can also identify variables in the problem area – that is , it helps them to identify what they do n't know , in which areas they need to obtain information or data to provide values for variables .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Challenge & Selection The first tool I used was a Visualization or Visual Thinking tool to achieve a shared understanding of the problem area between a diverse group of teammembers before trying to identify and define possible solutions to the problem . I often use this approach with our teammates who are members of a college club working to apply management concepts for the conduct of debate and deliberation on issues of national and international importance . I used the technique of using a straw man to visualize a problem domain with a set of questions or discussion prompts to allow team members to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between the elements to be considered when identifying pain points and opportunities for improvement or solution . Application I start the process by creating a straw man with a problem domain graphic . In order to develop a straw man graphic , I will draw on any existing material available to understand the environment . Existing materials may include operating or procedural documents , training materials , marketing materials , etc . If there is no material available , I will conduct informal interviews with one - three of the team members who serve as my main contact points on the initiative . The template that I often start with also has a column on the left to identify partners and prospects who might be participating in the event . The straw man graphic is simple , with simple shapes and icons available in Vision or on the Internet . If the front - stage / backstage view does not work , then I will create a different kind of visual , either based on a high - level process flow with swim lanes for different stakeholders , or a different format . For the activity , I will divide the members of the team into groups of 2 - 3 participants , each representing a different area of interest . Each group is provided with a poster - size copy of the straw man graphic that can be written directly or used by sticky notes to make comments . I ' m giving them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change with the graphic to make it more accurate to reflect your problem space ? 3 ) What key insights do you have about the relationship between entities in your problem area ? I 'll give them about 20 minutes to discuss the issues and mark the graphic . Then I have each group report back on their answers to the three questions while pointing to the mark - ups on their poster . As each group reports , I record commonalities in the insights of each group , and then additional insights from the group discussion on an additional copy of the graphic . After the session , I digitize each group poster as an artifact , create a view that combines shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from this exercise with a number of groups is that while the graphics – especially the revised graphics that incorporate their feedback – are important for enhancing their understanding of the problem they are working on , the more valuable aspect of the activity is the shared insights and shared learning that occur while they are working on defining their problem space . The graphic gives the diverse group of team members a focal point for discussion that enables them to share their perspectives and to develop insights into the potential root causes of their problems . While they could create a graphic from a blank slate in a collaborative way , starting with a straw man jump starts a conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can quickly gain new insights into the relationship between key entities instead of taking time to identify them . They can also identify variables in the problem area – that is , it helps them to identify what they do n't know , in which areas they need to obtain information or data to provide values for variables . ### Output:

19680

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind mapping Challenge As an innovation leader and a person with a great capability to structure , the mind mapping tool is one of my main used ones . During the exploration exercises , I lead with different operational teams in the company , and right after the phase of collecting valuable information from my partners , I start to work in building a picture that helps and supports the whole team to keep working on such picture , each one contributing with his /her knowledge but still with a common approach . People usually have not much time , priority is business and supporting innovation , ideation or exploration activities are actions that even being key for keep developing the company capabilities , is understood as a loss of time , that is why it is so important to be precise and facilitate the discussions professionally . Selection As in other occasions , I planned to apply this tool in my last initiative I have lead and in which a very broad and particular group of people are identified as stakeholders . To bring all the people on board in an easy way , I engaged the team building together a mind mapping to identify considerations , concerns , and priorities they might identify , before starting the next step of solution design . Application The exploration as such is about finding solutions to one of our main business pain points . Such a problem has been highlighted by many different units and a common approach to finding a standardized solution has been started . This is the reason why so many stakeholders located worldwide have been identified to support it . During the mind mapping session , the majority of the stakeholders were represented . To facilitate discussions , five teams were built . Counting with the support of four more colleagues that act as moderators , the sessions run in parallel . Questions as which criteria could be prioritized and which company value should be dominant , discussions were driven to reach consensus and a common view . Time for building own reflections and finding consensus was also provided . Insight and approach I have applied this kind of approach previously but without knowing about the name and stages , as they are presented in the training . Having a more deep understanding of how and when to apply it , and its final goal , help me to focus on the goal of the sessions and avoiding further discussions on the next steps of the solution design . Facilitating these sessions is more complicated than it is expected , and even more when the team has many participants . That is why explaining the overall vision and process and set clear expectations of the session were very helpful . In my process of keep learning and becoming better facilitator , I will ensure that goals are clearly explained from the beginning , participants are receiving a proper introduction and are guided to find agreements .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind mapping Challenge As an innovation leader and a person with a great capability to structure , the mind mapping tool is one of my main used ones . During the exploration exercises , I lead with different operational teams in the company , and right after the phase of collecting valuable information from my partners , I start to work in building a picture that helps and supports the whole team to keep working on such picture , each one contributing with his /her knowledge but still with a common approach . People usually have not much time , priority is business and supporting innovation , ideation or exploration activities are actions that even being key for keep developing the company capabilities , is understood as a loss of time , that is why it is so important to be precise and facilitate the discussions professionally . Selection As in other occasions , I planned to apply this tool in my last initiative I have lead and in which a very broad and particular group of people are identified as stakeholders . To bring all the people on board in an easy way , I engaged the team building together a mind mapping to identify considerations , concerns , and priorities they might identify , before starting the next step of solution design . Application The exploration as such is about finding solutions to one of our main business pain points . Such a problem has been highlighted by many different units and a common approach to finding a standardized solution has been started . This is the reason why so many stakeholders located worldwide have been identified to support it . During the mind mapping session , the majority of the stakeholders were represented . To facilitate discussions , five teams were built . Counting with the support of four more colleagues that act as moderators , the sessions run in parallel . Questions as which criteria could be prioritized and which company value should be dominant , discussions were driven to reach consensus and a common view . Time for building own reflections and finding consensus was also provided . Insight and approach I have applied this kind of approach previously but without knowing about the name and stages , as they are presented in the training . Having a more deep understanding of how and when to apply it , and its final goal , help me to focus on the goal of the sessions and avoiding further discussions on the next steps of the solution design . Facilitating these sessions is more complicated than it is expected , and even more when the team has many participants . That is why explaining the overall vision and process and set clear expectations of the session were very helpful . In my process of keep learning and becoming better facilitator , I will ensure that goals are clearly explained from the beginning , participants are receiving a proper introduction and are guided to find agreements . ### Output:

10301

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

COURSERA : DESIGN THINKING FOR INNOVATION Instructor : Sue Abdeldayem , UVa Final Assignment : REFLECTION ( 05/26/20 ) Student : Karina Starks , Pearl Academy Project Title Garden State Studio / MANVILLE ( An academic architecture studio ) PHASES : Phase 1 / Digging , Phase II / Planting , Phase III / Growing , Phase IV / Harvesting TOOL : Mind Mapping Challenge As the professor in an Architecture School Studio , I taught a complex project on a 10 acre site with environmental , social , regulatory and technical constraints . It was a graduate studio of students with a mix of qualifications to tackle such a complex design problem . The academic setting was seen by county officials as a way to bridge the distrust between the stakeholders ( developer , the local citizens , and the adjacent business owners ) . My largest challenge became the moment in the process after the ‘ What is ’ research ( Phase I / Digging ) into the ‘ What if ’ ( Phase III / Growing ) phase of a Design Thinking process . The challenge was to establish the Design Criteria for our studio that would also respond to the ‘ minds ’ of our stakeholders and create teams for the next phase of work . How would we organize individuals into teams that would take the leap between research , field work , site analysis into Design Ideas ? We needed to establish Design Criteria for the project but also find a theme unique to each team . Designers are good at IDEA GENERATION and overcoming constraints but needed the discipline to work with the stakeholder ’s criteria within thematically coherent creative teams . DESIGN CRITERIA needed to engage Stakeholders into the process . The success of the teams would depend upon how invested they each would be in the teamwork thereby directly affecting the quality of the output . The eventual ‘ output ’ needed to encourage discussions that could increase trust among stakeholders in a previously contentious situation . The Mind mapping tool , we hoped , would establish common Design Criteria and organize teams from the research & displayed visualization each student has created . Teams would be identified by a possible Strategy for the site , a naming process to verbalize the themes in student visualizations , and a word to identify each team as distinct while pursuing common Design Criteria . Application The tool was applied to the challenge of creating Design Criteria and teams by having a pin - up display on a wall that all could see . Each student was asked to bring minimum of 3 criteria for the site strategy that day along with their ‘ What is ’ research ( diagrams , data , photos , models , collages ) . Each student spent time with the visuals before discussing each other ’s work . The group discussed potential design criteria in each individual ’s concepts and tried to find a thematic direction that best represented the mind of that student . We then had a live diagramming session on the wall where we connected ( or bundled ) individual work into compatible ( yet complimentary ) themes . ( The outliers were not eliminated but would hopefully contribute critically to the later work . ) Ultimately , by the end of the day , we would need 3 groups of 4 students each . Those 3 groups would be operating with the same basic Design Criteria , but each have a unique theme according to our Mind Mapping process . We wanted the tool to enable us to not only form , but to name each group , thereby giving it an identity and establishing the Design Criteria for their team . The design groups were identified as ‘ Fibers ’ , Ribbon ’ , & ‘ Stitch ’ . Insight The tool was a great success in finding patterns and insights for generating Design Criteria and the formation of teams . The process of forming teams is always messy , yet instead of grouping similar students together , ( or allowing personal bias to interfere , or let them group according to previous friendships ) , by applying this tool to the challenge , each team turned out to be beneficially diverse . Individual weaknesses allowed complementary strengths to emerge and all contributed to the teamwork . Individual differences were overcome by the strength of a strong identity for each TEAM formed by the Mind Mapping process ( visible to all and contributed by all ) . Having a coherent name and concept for each team , not only helped focus the work , but allowed for the proper MINDSET without limiting creativity and individual ideas . Having a team identity by conceptual site strategy , also helped prepare the stakeholders MINDSET during presentations . Since the stakeholders would attend a series of presentations during the course of the semester , this allowed them to quickly plug into each strategy ( all pursuing the established DESIGN CRITERIA ) , without locking into any one of them prematurely . Approach One stakeholder who needed to embrace this process , was the DEVELOPER , who had the most power to implement this project ( funds , business , ownership etc . ) . We , as designers , are comfortable with the Design Thinking process BUT was the developer interested in Business Innovation ? Only concerned with the bottom line ? Interested in the social implications and the people who live and work there ? We had the opportunity to demonstrate Business Innovation through DESIGN without any cost to the Developer since we were an academic institution . The other key stakeholder was the MUNICIPALITY who would have to adjust existing zoning regulations to approve an innovative multi - use development that offered sustainable features beneficial to adjacent neighborhoods . They seemed willing to do that if the Developer would invest in an innovative design solution . Our work allowed the stakeholders to pursue innovation for growth and re - development of their EPA ‘ Super fund ’ site in the middle of their post - industrial town . Regarding Design Thinking tools , this was the right one at the right time , but we compressed the MIND MAPPING tool into one day . What we would do differently next time would be to stretch the use of the tool to one week in order to better understand the stakeholders needs . Early on , we successfully utilized the VISUALIZATION tool , but may have under - invested in the STORYTELLING tool before using the MIND MAPPING tool . We also needed more time for the final phase & ‘ Learning Launch ’ tool . ( Phase IV/‘Harvesting ’ : Revised Site Strategies and Data Spreadsheet ) . Because an academic semester has its own time frame that is not always compatible with the stakeholder time frames , this process would have benefited from more time or another semester to continue the work . Because the academic institution did not provide any funding for the research or publication , nor did it recognize the value of a public research institution supporting Community Design , next time we would look for funding elsewhere to create a website so that our process and the transferable knowledge could be shared . Happily , I had that opportunity several years later and lead a project , partly funded by a grant , that did allow for the production of a website that demonstrates our Design Thinking process in the context of a Garden State Studio .

EMAIL: ID_NUM: NAME_STUDENT: Karina Starks PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: COURSERA : DESIGN THINKING FOR INNOVATION Instructor : Sue Abdeldayem , UVa Final Assignment : REFLECTION ( 05/26/20 ) Student : Karina Starks , Pearl Academy Project Title Garden State Studio / MANVILLE ( An academic architecture studio ) PHASES : Phase 1 / Digging , Phase II / Planting , Phase III / Growing , Phase IV / Harvesting TOOL : Mind Mapping Challenge As the professor in an Architecture School Studio , I taught a complex project on a 10 acre site with environmental , social , regulatory and technical constraints . It was a graduate studio of students with a mix of qualifications to tackle such a complex design problem . The academic setting was seen by county officials as a way to bridge the distrust between the stakeholders ( developer , the local citizens , and the adjacent business owners ) . My largest challenge became the moment in the process after the ‘ What is ’ research ( Phase I / Digging ) into the ‘ What if ’ ( Phase III / Growing ) phase of a Design Thinking process . The challenge was to establish the Design Criteria for our studio that would also respond to the ‘ minds ’ of our stakeholders and create teams for the next phase of work . How would we organize individuals into teams that would take the leap between research , field work , site analysis into Design Ideas ? We needed to establish Design Criteria for the project but also find a theme unique to each team . Designers are good at IDEA GENERATION and overcoming constraints but needed the discipline to work with the stakeholder ’s criteria within thematically coherent creative teams . DESIGN CRITERIA needed to engage Stakeholders into the process . The success of the teams would depend upon how invested they each would be in the teamwork thereby directly affecting the quality of the output . The eventual ‘ output ’ needed to encourage discussions that could increase trust among stakeholders in a previously contentious situation . The Mind mapping tool , we hoped , would establish common Design Criteria and organize teams from the research & displayed visualization each student has created . Teams would be identified by a possible Strategy for the site , a naming process to verbalize the themes in student visualizations , and a word to identify each team as distinct while pursuing common Design Criteria . Application The tool was applied to the challenge of creating Design Criteria and teams by having a pin - up display on a wall that all could see . Each student was asked to bring minimum of 3 criteria for the site strategy that day along with their ‘ What is ’ research ( diagrams , data , photos , models , collages ) . Each student spent time with the visuals before discussing each other ’s work . The group discussed potential design criteria in each individual ’s concepts and tried to find a thematic direction that best represented the mind of that student . We then had a live diagramming session on the wall where we connected ( or bundled ) individual work into compatible ( yet complimentary ) themes . ( The outliers were not eliminated but would hopefully contribute critically to the later work . ) Ultimately , by the end of the day , we would need 3 groups of 4 students each . Those 3 groups would be operating with the same basic Design Criteria , but each have a unique theme according to our Mind Mapping process . We wanted the tool to enable us to not only form , but to name each group , thereby giving it an identity and establishing the Design Criteria for their team . The design groups were identified as ‘ Fibers ’ , Ribbon ’ , & ‘ Stitch ’ . Insight The tool was a great success in finding patterns and insights for generating Design Criteria and the formation of teams . The process of forming teams is always messy , yet instead of grouping similar students together , ( or allowing personal bias to interfere , or let them group according to previous friendships ) , by applying this tool to the challenge , each team turned out to be beneficially diverse . Individual weaknesses allowed complementary strengths to emerge and all contributed to the teamwork . Individual differences were overcome by the strength of a strong identity for each TEAM formed by the Mind Mapping process ( visible to all and contributed by all ) . Having a coherent name and concept for each team , not only helped focus the work , but allowed for the proper MINDSET without limiting creativity and individual ideas . Having a team identity by conceptual site strategy , also helped prepare the stakeholders MINDSET during presentations . Since the stakeholders would attend a series of presentations during the course of the semester , this allowed them to quickly plug into each strategy ( all pursuing the established DESIGN CRITERIA ) , without locking into any one of them prematurely . Approach One stakeholder who needed to embrace this process , was the DEVELOPER , who had the most power to implement this project ( funds , business , ownership etc . ) . We , as designers , are comfortable with the Design Thinking process BUT was the developer interested in Business Innovation ? Only concerned with the bottom line ? Interested in the social implications and the people who live and work there ? We had the opportunity to demonstrate Business Innovation through DESIGN without any cost to the Developer since we were an academic institution . The other key stakeholder was the MUNICIPALITY who would have to adjust existing zoning regulations to approve an innovative multi - use development that offered sustainable features beneficial to adjacent neighborhoods . They seemed willing to do that if the Developer would invest in an innovative design solution . Our work allowed the stakeholders to pursue innovation for growth and re - development of their EPA ‘ Super fund ’ site in the middle of their post - industrial town . Regarding Design Thinking tools , this was the right one at the right time , but we compressed the MIND MAPPING tool into one day . What we would do differently next time would be to stretch the use of the tool to one week in order to better understand the stakeholders needs . Early on , we successfully utilized the VISUALIZATION tool , but may have under - invested in the STORYTELLING tool before using the MIND MAPPING tool . We also needed more time for the final phase & ‘ Learning Launch ’ tool . ( Phase IV/‘Harvesting ’ : Revised Site Strategies and Data Spreadsheet ) . Because an academic semester has its own time frame that is not always compatible with the stakeholder time frames , this process would have benefited from more time or another semester to continue the work . Because the academic institution did not provide any funding for the research or publication , nor did it recognize the value of a public research institution supporting Community Design , next time we would look for funding elsewhere to create a website so that our process and the transferable knowledge could be shared . Happily , I had that opportunity several years later and lead a project , partly funded by a grant , that did allow for the production of a website that demonstrates our Design Thinking process in the context of a Garden State Studio . ### Output:

5561

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers . I have used the technique of using a normal man visualization of a problem domain with a set of questions for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a graphic of the problem . To develop the man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The man graphic is simple , using simple shapes and icons available on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session I will create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers . I have used the technique of using a normal man visualization of a problem domain with a set of questions for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a graphic of the problem . To develop the man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The man graphic is simple , using simple shapes and icons available on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session I will create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work . ### Output:

19993

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping : Mind mapping is looking for patterns and insights in a large quantity of data we collected during our exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . Which comes next . I had selected sustainability packaging for this assignment . I am working at Textile Company . Before we sent fabric samples to customer in normal bags . But now we are sending the fabric sample in sustainable fabric bags . What are the challenges I faced to make the sustainable fabric bags ? I am explaining as below . Challenge : Packaging must overcome multiple challenges to ensure it creates a secure sustainable fabric bags for the product while remaining aesthetically pleasing to the customer . The most pressing challenges include :  Sustainability  Product protection  Recognition  Distribution  Freshness  Impressions  E - commerce  Rising costs Selection : Selection of the fabric , design size and quality were most difficult at that time because there were several different choices in bags for us to use at the grocery store . Each having their own benefits and drawbacks . Cotton bags such as the ones in this photo are biodegradable . Fabric choice will be determined by purpose of the bag and our budget . We might choose Fairtrade organic cotton for a planet - friendly bag and we can choose from a range of weights starting at 4 oz and going up to 7 oz but our budget might only lend itself to a mid - range weight . The heavier and thicker the fabric , the more expensive it is . So we have selected recycle cotton fabric . Application : Starting our first bag project can feel like a huge task , an exciting adventure or complicated and could leave we unsure on where to start , which is probably why we are here ! Let us help us with this simple guide that will outline each stage of the bag manufacturing process that leads to delivery of our bag . Recycle cotton has many advantages , such as its ability to control moisture , insulate , provide comfort and it is also hypoallergenic , weather - proof and is a durable fabric . Cotton is naturally absorbent and does n't show perspiration like synthetics do and it helps keep you dry naturally . Insight : Every project starts with a sketch or mood board that includes bag inspiration and preferences . To make a bag we may have a bag we want to replicate and make our own ? This started off as a sketch at some point . We can send us a rudimentary drawing of a bag that is annotated to explain what it is we are looking for and we can formalise that for us with a design visual that incorporates suggestions and alternatives if required . Other considerations at this stage include defining what the bag is for , what will its purpose be ? Who will use it ? This is the foundation of an idea that helps determine the best fabric for the bag or the best fastening to close the bag . Approach : Perhaps the most common way to plan out a recycle bag making project , the Waterfall method is a simple sequential approach . Each project phase must be completed before beginning the next one , leading to the end deliverable . These project plans can be easily replicated for future use .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping : Mind mapping is looking for patterns and insights in a large quantity of data we collected during our exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . Which comes next . I had selected sustainability packaging for this assignment . I am working at Textile Company . Before we sent fabric samples to customer in normal bags . But now we are sending the fabric sample in sustainable fabric bags . What are the challenges I faced to make the sustainable fabric bags ? I am explaining as below . Challenge : Packaging must overcome multiple challenges to ensure it creates a secure sustainable fabric bags for the product while remaining aesthetically pleasing to the customer . The most pressing challenges include :  Sustainability  Product protection  Recognition  Distribution  Freshness  Impressions  E - commerce  Rising costs Selection : Selection of the fabric , design size and quality were most difficult at that time because there were several different choices in bags for us to use at the grocery store . Each having their own benefits and drawbacks . Cotton bags such as the ones in this photo are biodegradable . Fabric choice will be determined by purpose of the bag and our budget . We might choose Fairtrade organic cotton for a planet - friendly bag and we can choose from a range of weights starting at 4 oz and going up to 7 oz but our budget might only lend itself to a mid - range weight . The heavier and thicker the fabric , the more expensive it is . So we have selected recycle cotton fabric . Application : Starting our first bag project can feel like a huge task , an exciting adventure or complicated and could leave we unsure on where to start , which is probably why we are here ! Let us help us with this simple guide that will outline each stage of the bag manufacturing process that leads to delivery of our bag . Recycle cotton has many advantages , such as its ability to control moisture , insulate , provide comfort and it is also hypoallergenic , weather - proof and is a durable fabric . Cotton is naturally absorbent and does n't show perspiration like synthetics do and it helps keep you dry naturally . Insight : Every project starts with a sketch or mood board that includes bag inspiration and preferences . To make a bag we may have a bag we want to replicate and make our own ? This started off as a sketch at some point . We can send us a rudimentary drawing of a bag that is annotated to explain what it is we are looking for and we can formalise that for us with a design visual that incorporates suggestions and alternatives if required . Other considerations at this stage include defining what the bag is for , what will its purpose be ? Who will use it ? This is the foundation of an idea that helps determine the best fabric for the bag or the best fastening to close the bag . Approach : Perhaps the most common way to plan out a recycle bag making project , the Waterfall method is a simple sequential approach . Each project phase must be completed before beginning the next one , leading to the end deliverable . These project plans can be easily replicated for future use . ### Output:

20454

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge I work in one of the major American banks . I work in the finance department and our duties are controls and processes . So inherently our mindsets were built and trained for efficiency and uncertainty avoidance . The recent initiatives in digital transformation is the greatest challenge for the whole department , for reasons : 1 . Many in the department have their entire career on the same job – they have very narrow repertoire . 2 . They do not understand new technology , some do n’t even want to learn . They do not appreciate how innovation can change their work for the better . 3 . Many have “ Fixed mindsets ” ; even all of us are financial specialists which know our trade very well . Few have the kind of “ Growth mindsets ” which appreciate learning and ready for the era of digital transformation . I have always been tech - savvy and passionate about using technology to transform the traditional finance industry . After I took a master ’s degree in data Analytics , I was nominated as part of the leads in this digital transformation initiative . There are challenges we faced in 3 main areas . Attitudes , Talents , and business ideas . Selection I want to talk about Learning Launch because this whole digital transformation was something alien which never exist before in our department . And none of our leaders had the expertise to lead one . So , a learning process is the best way to approach it . We are going into the unknown and the dark , so might as well take smaller steps and try to make it right . Application Instead of making a full bloom plan and change the way we work overnight all - together , we decided to take an approach which is more iterative and inclusive . We think digital transformation is not a switch of a button . It is a change for everyone , and we should be all learning and experimenting what works for each of us . These are the launches we attempted : Civilian - driven digital community We understand not everyone have the same skillset to prepare for the transformation and not everyone wants to have the same level of involvement . But we believe that if we want inclusion and innovation , we need to include more employees and let them be the part of the movement ; design together the changes to come . We asked for volunteers to join the planning and design before we even have solid plan . This soften the rigid attitude people have toward the transformation and make people feel they are part of it . As time goes , it even surprises us with the hidden talents which we did n’t know about . From there a lot of good ideas were generated . Use case based idea generation Instead of investing millions of dollars on a new system solution to imagine it can change everything , we are taking an alternative approach . We first spent time on upskilling our staff in digital tools , introducing data - centric mindset . And then we slowly let our employees which are also the end user of the digital product , to come up with idea and specifications to build a solution . Our work as manager was to link up the digital community and technology to build a prototype for the use case owner . In some case it worked , and we could scale the solution to other business . Some we could use the prototype technical specification to build it into the main system framework . Insight It was a slow iterative process and we let failures happen . Yet they are managed at low cost . As employees operate these projects on a volunteer basis ; anything is a bonus and failure does not hurt one ’s career . We are satisficing efficiency but , in the process , everything is a learning and I think it is also part of the digital transformation . Approach Result delivery became an issue as we let things happen too organically . This year we have set up a team focus on idea management and keeping track of how far and how well we are doing on these ideas . I think this is part of the “ What ’s work ” in design thinking which we did not do very well .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge I work in one of the major American banks . I work in the finance department and our duties are controls and processes . So inherently our mindsets were built and trained for efficiency and uncertainty avoidance . The recent initiatives in digital transformation is the greatest challenge for the whole department , for reasons : 1 . Many in the department have their entire career on the same job – they have very narrow repertoire . 2 . They do not understand new technology , some do n’t even want to learn . They do not appreciate how innovation can change their work for the better . 3 . Many have “ Fixed mindsets ” ; even all of us are financial specialists which know our trade very well . Few have the kind of “ Growth mindsets ” which appreciate learning and ready for the era of digital transformation . I have always been tech - savvy and passionate about using technology to transform the traditional finance industry . After I took a master ’s degree in data Analytics , I was nominated as part of the leads in this digital transformation initiative . There are challenges we faced in 3 main areas . Attitudes , Talents , and business ideas . Selection I want to talk about Learning Launch because this whole digital transformation was something alien which never exist before in our department . And none of our leaders had the expertise to lead one . So , a learning process is the best way to approach it . We are going into the unknown and the dark , so might as well take smaller steps and try to make it right . Application Instead of making a full bloom plan and change the way we work overnight all - together , we decided to take an approach which is more iterative and inclusive . We think digital transformation is not a switch of a button . It is a change for everyone , and we should be all learning and experimenting what works for each of us . These are the launches we attempted : Civilian - driven digital community We understand not everyone have the same skillset to prepare for the transformation and not everyone wants to have the same level of involvement . But we believe that if we want inclusion and innovation , we need to include more employees and let them be the part of the movement ; design together the changes to come . We asked for volunteers to join the planning and design before we even have solid plan . This soften the rigid attitude people have toward the transformation and make people feel they are part of it . As time goes , it even surprises us with the hidden talents which we did n’t know about . From there a lot of good ideas were generated . Use case based idea generation Instead of investing millions of dollars on a new system solution to imagine it can change everything , we are taking an alternative approach . We first spent time on upskilling our staff in digital tools , introducing data - centric mindset . And then we slowly let our employees which are also the end user of the digital product , to come up with idea and specifications to build a solution . Our work as manager was to link up the digital community and technology to build a prototype for the use case owner . In some case it worked , and we could scale the solution to other business . Some we could use the prototype technical specification to build it into the main system framework . Insight It was a slow iterative process and we let failures happen . Yet they are managed at low cost . As employees operate these projects on a volunteer basis ; anything is a bonus and failure does not hurt one ’s career . We are satisficing efficiency but , in the process , everything is a learning and I think it is also part of the digital transformation . Approach Result delivery became an issue as we let things happen too organically . This year we have set up a team focus on idea management and keeping track of how far and how well we are doing on these ideas . I think this is part of the “ What ’s work ” in design thinking which we did not do very well . ### Output:

17852

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection Visualization is a key tool to convey your ideas and make others understand in simpler ways . It can be in different forms ranging from sketching to animation to using imagination . I ’ve worked as a graphic and product designer for 3 - 4 years now and visualization is something which I use on a daily basis . The last firm I was working with used the tool frequently . The firm dealt with lifestyle products and social media platforms were a great path to reach the audience . Challenge was to understand what the target market wants to see and what they need . Figuring out what products do good with a certain group of stakeholders and push them accordingly . To market a certain product several photoshoots were done regularly which were later put out for our followers to see and hopefully ending in a sale . For this you need to have a good understanding of the trends going on as well . Application Initially we conducted shoots randomly and then placed them together which created a lot of chaos and we ended up eliminating several pictures because they did not go well with the trend or the other pictures . Some were not in sync with the brand story and colors . A lot of good pictures were going to waste since they were put aside to use later and then forgotten about . To figure out the needs and wants of the stakeholders it is important to learn about their past buying patterns , what products were appreciated , what products got sold more and what products were enquired about . After examining them and learning from our past mistakes of doing shoots randomly , I started making several picture options by sketching them out in terms of what products should go in with what all props and in what setting . This helped me in making my team understand what I was aiming for and got amazing suggestions too . It was not just about single pictures but also about how a certain setup will look next to a different one . To understand what colors go together and what is pleasing to the eye as well . We started experimenting with text based pictures as well in between the set - ups to see if a change was appreciated by the audience or not . We tried several different approaches of reaching out to our customers . Insight & Approach After putting a lot of thought into how to present a product to the market following trends and liking , we figured out that this approach was helping us in reaching more people . We had sketches ready for all the shoots we wanted to do almost all the time and we put them together and shuffled them according to the buying pattern of customers . This helped us in subtly putting products which were not doing so well among the good products so that people saw how different products went well together and explored other options as well . This resulted in an increase of sales and we started getting several enquires about top selling as well as low selling products . And according to the buying patterns we kept tweaking the set ups to reach more and more people . The visualization technique was fruitful for the firm and helped in creating a better picture of the brand in the eyes of our followers . The firm still follows it and according to various trends and occasions presents products accordingly .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection Visualization is a key tool to convey your ideas and make others understand in simpler ways . It can be in different forms ranging from sketching to animation to using imagination . I ’ve worked as a graphic and product designer for 3 - 4 years now and visualization is something which I use on a daily basis . The last firm I was working with used the tool frequently . The firm dealt with lifestyle products and social media platforms were a great path to reach the audience . Challenge was to understand what the target market wants to see and what they need . Figuring out what products do good with a certain group of stakeholders and push them accordingly . To market a certain product several photoshoots were done regularly which were later put out for our followers to see and hopefully ending in a sale . For this you need to have a good understanding of the trends going on as well . Application Initially we conducted shoots randomly and then placed them together which created a lot of chaos and we ended up eliminating several pictures because they did not go well with the trend or the other pictures . Some were not in sync with the brand story and colors . A lot of good pictures were going to waste since they were put aside to use later and then forgotten about . To figure out the needs and wants of the stakeholders it is important to learn about their past buying patterns , what products were appreciated , what products got sold more and what products were enquired about . After examining them and learning from our past mistakes of doing shoots randomly , I started making several picture options by sketching them out in terms of what products should go in with what all props and in what setting . This helped me in making my team understand what I was aiming for and got amazing suggestions too . It was not just about single pictures but also about how a certain setup will look next to a different one . To understand what colors go together and what is pleasing to the eye as well . We started experimenting with text based pictures as well in between the set - ups to see if a change was appreciated by the audience or not . We tried several different approaches of reaching out to our customers . Insight & Approach After putting a lot of thought into how to present a product to the market following trends and liking , we figured out that this approach was helping us in reaching more people . We had sketches ready for all the shoots we wanted to do almost all the time and we put them together and shuffled them according to the buying pattern of customers . This helped us in subtly putting products which were not doing so well among the good products so that people saw how different products went well together and explored other options as well . This resulted in an increase of sales and we started getting several enquires about top selling as well as low selling products . And according to the buying patterns we kept tweaking the set ups to reach more and more people . The visualization technique was fruitful for the firm and helped in creating a better picture of the brand in the eyes of our followers . The firm still follows it and according to various trends and occasions presents products accordingly . ### Output:

9981

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

DESIGN TOOL – LEARNING LAUNCH Challenge My organization has recently come up with a new project “ the second chances project ” following the Sustainable development goal 12 – responsible consumption and production . To contribute to textile waste reduction , my organization started this project with placement of textile recycling containers in various stores , offering its customers the opportunity to give their second - hand clothes and footwear a second chance . Customers can deposit textile and footwear in the containers and help close the loop of textile waste . The challenge that came up with us was how to publicize or promote this project so that more and more people can come up in the stores to contribute to the same . And all of this had to be done in a low budget . This project will not only help in collecting old clothes and recycling them but also increase the sales of my brand once people start to come in stores . Selection : Learning launch is nothing but a small experiment that tests your new idea in the real marketplace . I choose learning launch , as it ’ll help to find that the idea that I have for my challenge will work or not . The purpose of learning launch is to test our hypothesis ad also get the truth and then truth either confirms or dis - confirms our assumptions . Application : For promotions of the project we thought that collaboration with the influencers and bloggers of this era would be a good idea . These influencers have thousands of followers and mostly young generation , which will create a huge impact . These influencers will post about the project on their social media accounts . Also meet ups will be held in the stores of the brand where people could come and meet these influencers and bring there old clothes to contribute to the project . When we held our first meet up we assumed an audience of around 80 people but to our surprise around 150 people came also people who were already around the stores also joined , overall the meet up was a huge success . The sales of the store on that day almost went three times up . Since it was a success it also means that this technique can be used in the future at other stores and will a competitive advantage to the brand . Insight : By using this tool , we identified our assumptions and also tested them . It gave us a clear path on what strategies to be applied and what not to be applied . We were all very nervous at first thinking if people would come or not and that how many people would come but the results that came were pretty good and the team was all happy . Approach : To use a different approach next time I would choose storytelling , as people are able to connect themselves more with the brand or the product and also with the cause for which they have to contribute . Also a good story at its essence is simply conveying a message that has logic , which is all we need for this project and to promote it amongst people .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: DESIGN TOOL – LEARNING LAUNCH Challenge My organization has recently come up with a new project “ the second chances project ” following the Sustainable development goal 12 – responsible consumption and production . To contribute to textile waste reduction , my organization started this project with placement of textile recycling containers in various stores , offering its customers the opportunity to give their second - hand clothes and footwear a second chance . Customers can deposit textile and footwear in the containers and help close the loop of textile waste . The challenge that came up with us was how to publicize or promote this project so that more and more people can come up in the stores to contribute to the same . And all of this had to be done in a low budget . This project will not only help in collecting old clothes and recycling them but also increase the sales of my brand once people start to come in stores . Selection : Learning launch is nothing but a small experiment that tests your new idea in the real marketplace . I choose learning launch , as it ’ll help to find that the idea that I have for my challenge will work or not . The purpose of learning launch is to test our hypothesis ad also get the truth and then truth either confirms or dis - confirms our assumptions . Application : For promotions of the project we thought that collaboration with the influencers and bloggers of this era would be a good idea . These influencers have thousands of followers and mostly young generation , which will create a huge impact . These influencers will post about the project on their social media accounts . Also meet ups will be held in the stores of the brand where people could come and meet these influencers and bring there old clothes to contribute to the project . When we held our first meet up we assumed an audience of around 80 people but to our surprise around 150 people came also people who were already around the stores also joined , overall the meet up was a huge success . The sales of the store on that day almost went three times up . Since it was a success it also means that this technique can be used in the future at other stores and will a competitive advantage to the brand . Insight : By using this tool , we identified our assumptions and also tested them . It gave us a clear path on what strategies to be applied and what not to be applied . We were all very nervous at first thinking if people would come or not and that how many people would come but the results that came were pretty good and the team was all happy . Approach : To use a different approach next time I would choose storytelling , as people are able to connect themselves more with the brand or the product and also with the cause for which they have to contribute . Also a good story at its essence is simply conveying a message that has logic , which is all we need for this project and to promote it amongst people . ### Output:

18949

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

REFLECTION - VISUALIZATION 1 . CHALLENGE : The challenge is whenever I have an idea I failed to explain it to my team members as the perspective in which I see the the idea is not the same as the way they see it there is a lot of miscommunication due to this I was unable to express the idea and finally the product is not executed properly 2 . SELECTION I choose visualization as method as it helped me express my views better to everyone and helped my teammates understand my way of thinking 3 . Application I used this to visualize the actual product which helped me in better understanding of the project and explain it better to the team with the help of this visualization by using sketches and prototypes 4 . Insights It allowed us to think in a nonlinear way as most of the problems in real world are nonlinear it is useful for us 5 . Approach I would like to apply this in my further sessions as well as it gave me good results

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: REFLECTION - VISUALIZATION 1 . CHALLENGE : The challenge is whenever I have an idea I failed to explain it to my team members as the perspective in which I see the the idea is not the same as the way they see it there is a lot of miscommunication due to this I was unable to express the idea and finally the product is not executed properly 2 . SELECTION I choose visualization as method as it helped me express my views better to everyone and helped my teammates understand my way of thinking 3 . Application I used this to visualize the actual product which helped me in better understanding of the project and explain it better to the team with the help of this visualization by using sketches and prototypes 4 . Insights It allowed us to think in a nonlinear way as most of the problems in real world are nonlinear it is useful for us 5 . Approach I would like to apply this in my further sessions as well as it gave me good results ### Output:

16756

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Work Reflection Challenge : Describe your challenge , including all relevant information . I run my own practice , including different initiatives ( salons , consulting , conferences , blogging , working on a book ) and as part of that work with different people , seek different connections . I constantly struggle with prioritizing effort , and synthesizing noise to signal . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge – including any appropriate video lecture references ) . I chose to use a mind map , as I am trying to both articulate my vision for this different circles , as well as seeing how they might coalesce , transition , or graduate to a more central one ( given that the ultimate goal is recruiting consultancy work ) . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . I sketched the different people I connect with ( may it be in academia , or industry ) , then considered all of my activities , together with the goals of my business . Those all joined into a 3 concentric shape framework , which had multiple gradual dimensions ( the people , my activity , and the linking activity ) Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . My main insight and tool was a very palpable engagement meter , on what I need from each of those audiences and what showing up look for them Approach : Describe what you might do differently next time – applying the same tool you selected or a different one – and the reason(s ) why . I might try and avoid my own confirmation bias . Even though I did change what I do based on this exercise ( more consolidate than pivot to be truthful ) I wonder if these was a way of fooling myself to have a ‘ true ’ outsider ’s perspective

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Work Reflection Challenge : Describe your challenge , including all relevant information . I run my own practice , including different initiatives ( salons , consulting , conferences , blogging , working on a book ) and as part of that work with different people , seek different connections . I constantly struggle with prioritizing effort , and synthesizing noise to signal . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge – including any appropriate video lecture references ) . I chose to use a mind map , as I am trying to both articulate my vision for this different circles , as well as seeing how they might coalesce , transition , or graduate to a more central one ( given that the ultimate goal is recruiting consultancy work ) . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . I sketched the different people I connect with ( may it be in academia , or industry ) , then considered all of my activities , together with the goals of my business . Those all joined into a 3 concentric shape framework , which had multiple gradual dimensions ( the people , my activity , and the linking activity ) Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . My main insight and tool was a very palpable engagement meter , on what I need from each of those audiences and what showing up look for them Approach : Describe what you might do differently next time – applying the same tool you selected or a different one – and the reason(s ) why . I might try and avoid my own confirmation bias . Even though I did change what I do based on this exercise ( more consolidate than pivot to be truthful ) I wonder if these was a way of fooling myself to have a ‘ true ’ outsider ’s perspective ### Output:

19857

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Re - imagining the Business Problem Challenge As an engineer I have used many of the analytical tools . For design thinking , I have like the visualization tool . I have a business problem- my sales is thru a third party referral site , than the direct sales . 80 % of the sales is thru the third party and I want to transform this to 80 % direct Selection This problem involves a lot of strategies I want my team and my stake holders to see this problem through 1 . Artistically - Rather than analytical methods 2 . Holisticallly a topdown approach , rather than bottoms up . 3 . Imaginative 4 . Creative I think , to achieve these objectives , visualization is the best method . Application I have collected all the materials available to me and started with a sketch of current process , and current players . I have started with a top to down approach listing the current stake holders and parties involved . Once the high level visualization is built , I have moved into the details phase and got into the sub processes . Constantly trying to improve the visual based on teams expertise , tyring to understand the problem for the current process , and tried to re - imagined the new process . Also based on the knowledge and past history , we were able to high light the key processes and redundant processes . Insight From the visualization tool we have found out that , there are some key stakeholders are missed in the business process . Also multiple redundant processes are still existing . Looking at the process thru a visual lens helped the team to easily identify the parties and processes we should be retireing . Going forward any new project will start from a visual diagram and then go to the details , rather than the bottoms up process .. Approach Mind mapping tool would be my alternate tool for the same exercise . There many similarities , and we could use this tool as an alternate . I would like to use this tool for my detailed views rather than the strategy and ideation . But this could be a close contender for the visualization tool .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Re - imagining the Business Problem Challenge As an engineer I have used many of the analytical tools . For design thinking , I have like the visualization tool . I have a business problem- my sales is thru a third party referral site , than the direct sales . 80 % of the sales is thru the third party and I want to transform this to 80 % direct Selection This problem involves a lot of strategies I want my team and my stake holders to see this problem through 1 . Artistically - Rather than analytical methods 2 . Holisticallly a topdown approach , rather than bottoms up . 3 . Imaginative 4 . Creative I think , to achieve these objectives , visualization is the best method . Application I have collected all the materials available to me and started with a sketch of current process , and current players . I have started with a top to down approach listing the current stake holders and parties involved . Once the high level visualization is built , I have moved into the details phase and got into the sub processes . Constantly trying to improve the visual based on teams expertise , tyring to understand the problem for the current process , and tried to re - imagined the new process . Also based on the knowledge and past history , we were able to high light the key processes and redundant processes . Insight From the visualization tool we have found out that , there are some key stakeholders are missed in the business process . Also multiple redundant processes are still existing . Looking at the process thru a visual lens helped the team to easily identify the parties and processes we should be retireing . Going forward any new project will start from a visual diagram and then go to the details , rather than the bottoms up process .. Approach Mind mapping tool would be my alternate tool for the same exercise . There many similarities , and we could use this tool as an alternate . I would like to use this tool for my detailed views rather than the strategy and ideation . But this could be a close contender for the visualization tool . ### Output:

13429

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking Reflection Assignment Submission for Online Cameras and Accessories Portal – Visualization 1 . Challenge : Describe your challenge , including all relevant information . Ans . The project is for an online shopping portal for cameras and accessories . The users will be able to buy as well as rent accessories as per their needs . The portal will have online delivery mechanism , a community forum for discussions and a dedicated helpdesk support . For tech savvy photography enthusiasts , who wish to buy or rent cameras and accessories online and save the effort to go outside their homes , the camera accessories is a photography device that will help photographers to buy or rent accessories as per their needs at reasonable price . Unlike simply buying accessories , the portal will also support home delivery and a community forum to ensure better customer experience . The challenge is to increase the number of views , page hits and transactions on the website and increase the usage . 2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . The tools used are persona identification , storyboarding and problem scenario identification List of Personas :  Photographer  Buyer  Camera and Accessories Companies  Renter 3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . Buyer - Fabrizio Problem Scenarios Alternatives Value Proposition Difficulty in searching for options related to camera ’s and accessories  Visiting a physical / brick and mortar store  Visiting Online Portals  Visit the online platform to buy products or buy them on a temporary basis .  Check community forums on the same website for reviews about the product  Use the product comparison feature to match your needs . Have to buy a camera even if Buy a rented camera or Create an online platform to it ’s needed for a short duration accessory and return back after use connect buyers with renters Renter – Fabrizio Problem Scenarios Alternatives Value Proposition Many camera ’s and accessories in stock but can not generate revenue Rent the accessories to earn revenue Create an online platform to connect buyers with renters User Stories Storyboard for Epic 1 Buyer ( Fabrizio ) Storyboard for Epic 2 Renter ( Fabrizio ) 4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . Buyer ( Fabrizio ) Scenarios Insights or Possible Outcomes As Fabrizio the Buyer , I want to search for options related to camera and accessories Online Portal As Fabrizio the Buyer , I do n’t want to visit stores to search for options Same as above As Fabrizio the Buyer , I want to get the delivery of products at home Home Delivery Option from Portal As Fabrizio the Buyer , I want to get the products for a Buying on Rent , > 2 per month limited time only As Fabrizio the Buyer , I want to compare options of different products Product Comparison feature on Portal As Fabrizio the Buyer , I want to check reviews of products before making a buying decision Community Forum on Website Renter ( Fabrizio ) Scenarios Insights or Possible Outcomes As Fabrizio the renter , I want to rent products to generate income List products on the website As Fabrizio the renter , I find it difficult to search for potential leads Same as above As Fabrizio the renter , I want to make a good deal for my products Check pricing of related products on the website and fix the price accordingly As Fabrizio the renter , I want to list my products on a website which helps me to connect to potential buyers Use the community forums and chat feature on the website , > 3 per week As Fabrizio the renter , I want my products to be delivered to the customer as well as returned to me after use through a delivery agent Once the transaction is done , the product will be shipped accordingly by delivery agents . 5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . I would create the personas in greater detail going forward and also create an empathy mapping . This process would be done iteratively in an agile fashion to incorporate additional requirements during the course of project development .

EMAIL: ID_NUM: NAME_STUDENT: Fabrizio, Fabrizio, Fabrizio, Fabrizio, Fabrizio, Fabrizio, Fabrizio, Fabrizio, Fabrizio, Fabrizio, Fabrizio, Fabrizio, Fabrizio, Fabrizio, Fabrizio, Fabrizio, Fabrizio PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking Reflection Assignment Submission for Online Cameras and Accessories Portal – Visualization 1 . Challenge : Describe your challenge , including all relevant information . Ans . The project is for an online shopping portal for cameras and accessories . The users will be able to buy as well as rent accessories as per their needs . The portal will have online delivery mechanism , a community forum for discussions and a dedicated helpdesk support . For tech savvy photography enthusiasts , who wish to buy or rent cameras and accessories online and save the effort to go outside their homes , the camera accessories is a photography device that will help photographers to buy or rent accessories as per their needs at reasonable price . Unlike simply buying accessories , the portal will also support home delivery and a community forum to ensure better customer experience . The challenge is to increase the number of views , page hits and transactions on the website and increase the usage . 2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . The tools used are persona identification , storyboarding and problem scenario identification List of Personas :  Photographer  Buyer  Camera and Accessories Companies  Renter 3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . Buyer - Fabrizio Problem Scenarios Alternatives Value Proposition Difficulty in searching for options related to camera ’s and accessories  Visiting a physical / brick and mortar store  Visiting Online Portals  Visit the online platform to buy products or buy them on a temporary basis .  Check community forums on the same website for reviews about the product  Use the product comparison feature to match your needs . Have to buy a camera even if Buy a rented camera or Create an online platform to it ’s needed for a short duration accessory and return back after use connect buyers with renters Renter – Fabrizio Problem Scenarios Alternatives Value Proposition Many camera ’s and accessories in stock but can not generate revenue Rent the accessories to earn revenue Create an online platform to connect buyers with renters User Stories Storyboard for Epic 1 Buyer ( Fabrizio ) Storyboard for Epic 2 Renter ( Fabrizio ) 4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . Buyer ( Fabrizio ) Scenarios Insights or Possible Outcomes As Fabrizio the Buyer , I want to search for options related to camera and accessories Online Portal As Fabrizio the Buyer , I do n’t want to visit stores to search for options Same as above As Fabrizio the Buyer , I want to get the delivery of products at home Home Delivery Option from Portal As Fabrizio the Buyer , I want to get the products for a Buying on Rent , > 2 per month limited time only As Fabrizio the Buyer , I want to compare options of different products Product Comparison feature on Portal As Fabrizio the Buyer , I want to check reviews of products before making a buying decision Community Forum on Website Renter ( Fabrizio ) Scenarios Insights or Possible Outcomes As Fabrizio the renter , I want to rent products to generate income List products on the website As Fabrizio the renter , I find it difficult to search for potential leads Same as above As Fabrizio the renter , I want to make a good deal for my products Check pricing of related products on the website and fix the price accordingly As Fabrizio the renter , I want to list my products on a website which helps me to connect to potential buyers Use the community forums and chat feature on the website , > 3 per week As Fabrizio the renter , I want my products to be delivered to the customer as well as returned to me after use through a delivery agent Once the transaction is done , the product will be shipped accordingly by delivery agents . 5 . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . I would create the personas in greater detail going forward and also create an empathy mapping . This process would be done iteratively in an agile fashion to incorporate additional requirements during the course of project development . ### Output:

9405

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection Paper on Storytelling Challenge and Selection : Storytelling is a reflection tool that many people use in their journey of life . I am a student still , I have completed my schooling , college and now doing Masters . And everywhere I went you I found peers , few of them turned friends . All of us often face stress , difficulties and depression over one and other things every next moment . Even if we want help , we find it challenging to open up to others . I am no different , but somehow , I observed how storytelling is an ice breaker . When we talk to someone through stories , the way we can open up to them is just amazing to know . And these stories can sometimes , bring someone joy , make someone happy and inspire someone too . With my peers at my institute I often share my stories , I communicate with them , they question me sometimes provide feedback . Sometimes they also share stories which inspires me sometimes . This also helps me understand their mindset and behaviours , this helps me make strategies on how I can work with them with different projects and arts . Application : This is a story ; I would like to share on how I once used this amazing storytelling tool . One evening while working with my group members , we discussed about our biggest fears we had as a child , and how we went over it eventually . It was very surprising to hear how silly we were as a kid and few of us were brave too . In this process I came across a friend named Siddharth who spoke about violence in his neighbourhood . His story was based on a boy who was a victim of parental violence , often the boy ’s father uses to shout at him , hit him hard . Sometimes even throw him out of the house . One day that boy choose to revert to his father . He was ready that day for his father to arrive and hit at him . Few moments later he saw his father approaching him with a stick , and as soon as his father came near him , he started hitting him back with a stick . And then that boy ran from his house and never returned . Insight and Conclusion : After few days I came to know that the story said by Shiddharth was his own story . From this we can understand that through storytelling we can share our stories very easily and even get solutions to our problems easily . Thus storytelling tool can be an amazing way to share inspire and discuss sensitive and personal stories and issues .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection Paper on Storytelling Challenge and Selection : Storytelling is a reflection tool that many people use in their journey of life . I am a student still , I have completed my schooling , college and now doing Masters . And everywhere I went you I found peers , few of them turned friends . All of us often face stress , difficulties and depression over one and other things every next moment . Even if we want help , we find it challenging to open up to others . I am no different , but somehow , I observed how storytelling is an ice breaker . When we talk to someone through stories , the way we can open up to them is just amazing to know . And these stories can sometimes , bring someone joy , make someone happy and inspire someone too . With my peers at my institute I often share my stories , I communicate with them , they question me sometimes provide feedback . Sometimes they also share stories which inspires me sometimes . This also helps me understand their mindset and behaviours , this helps me make strategies on how I can work with them with different projects and arts . Application : This is a story ; I would like to share on how I once used this amazing storytelling tool . One evening while working with my group members , we discussed about our biggest fears we had as a child , and how we went over it eventually . It was very surprising to hear how silly we were as a kid and few of us were brave too . In this process I came across a friend named Siddharth who spoke about violence in his neighbourhood . His story was based on a boy who was a victim of parental violence , often the boy ’s father uses to shout at him , hit him hard . Sometimes even throw him out of the house . One day that boy choose to revert to his father . He was ready that day for his father to arrive and hit at him . Few moments later he saw his father approaching him with a stick , and as soon as his father came near him , he started hitting him back with a stick . And then that boy ran from his house and never returned . Insight and Conclusion : After few days I came to know that the story said by Shiddharth was his own story . From this we can understand that through storytelling we can share our stories very easily and even get solutions to our problems easily . Thus storytelling tool can be an amazing way to share inspire and discuss sensitive and personal stories and issues . ### Output:

16551

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection- Learning Launch Selected Topic : Learning Launch Industry : Banking & Mobile Wallets Executive Summary : The tool I have taken up is Learning Launch ( Video ref : Learning Launch Tool ) . A learning launch is an experiment conducted in the marketplace quickly and inexpensively . It forms a bridge between customer co - creation and commercial rollout . This tool of design thinking has allowed me and my company to explore different opportunities in various marketplaces by not exposing ourselves to high risk and huge investments . Although we have been unsuccessful on a few occasions , the one such successful learning launch was exploring the use of mobile wallets in the African Continent . This white - paper is a snapshot of the adaptation of the learning launch concept in an attempt to reduce the percentage of under - banked population in Africa . The entire exercise gave us a lot more insight at a meek stage of the roll - out that now puts us in a better position to plan the vast launch better . Background : As a family company , we are a mobile - wallet business that wanted to create a change and disruption in the way money was moved and managed . The scope , as always , remains in developing countries that are in the pursuit of growth and innovation and have an evolving ecosystem opening doors for companies from across the world to launch their products . The Challenge : In our preparation for the experiment , we studied that the African Continent was a hugely under- banked market which was untapped by mobile wallets and mobile banking solutions . The number of bank branches in Africa per 100,000 people was just 8.85 , i.e. , 9 branches for every 100,000 people , compared to an average of 18.13 branches for every 100,000 people in other countries of the world . This was 2.04 times lesser than the world average . It was seriously lower in African Countries like Uganda ( 2.58 ) and C.A. Republic ( 0.68 ) . Some of the key reasons for the large under - banked population were : • Reliance on traditional banking models of branch networks • Inadequate systems • Socio - political factors Selection : Launching altogether in such a vast Continent like Africa would have been too big a challenge to tackle right from the start and hence , we used the tool of Learning Launch by taking the product only to Uganda to analyze the acceptance and market reaction since the rate of unbanked population was higher in Uganda than the other African Markets giving us a reasonably untapped space to explore . Reflection- Learning Launch Approach and Application : We had several brainstorming sessions and discussed different patterns and possibilities with the team . We came up with ideas which would benefit by reducing the risk and investment required . The main business idea was to introduce the mobile wallet in Uganda as well as to bring a revolution in the current situation . We broke down the entire launch plan in different stages as below : 1 . Market research - The first instinct was to hire a team of consultants in Uganda to learn the actual requirements , needs and the human behavior . 2 . Market Evaluation - Using the inputs gathered by the consultants via observation , interviews to our benefit , we learnt that most of the people did n’t have bank accounts and found it tough to leave their daily wages / jobs to open one and also did n’t come across like mobile banking previously . 3 . Market Entry – In order to combat the problem gaged by the consultants , we had now had to get to action . As a part of the learning launch : a. We first tied up with a bank in Kampala , the Capital of Uganda . This collaboration benefited us because the individuals of Kampala could open a bank count using the mobile wallet provided by us . Also , places where the bank did not have branches , the accounts were opened , and this helped a vast majority of the population to convert their smart phone into a bank in their palm . This phase took us just about a month following which , we were now ready for soft launch . b. We then segmented our target market by targeting only 3 % of the population ( 43,000 people ) at first just to see how the product performs based on the reaction of the public . It was critical for us to get the prototype running in the market with the target audience as quickly as possible . Insights : Upon launch , the initiative was largely accepted as it gave people a chance to get themselves a bank account set aside operating it remotely from their palms . We were successfully able to reach and convert 34 % ( 14,620 ) of the targeted audience . This was just a part of learning launch we had and were surprised by the overwhelming response from the audience . This tool of design thinking helped me ( and my team ) understand that it is n’t always necessary to have grand or an over the board budget in order to have a successful launch of the product . But doing it quickly , with a plan and with the right target audience helps you reduce the level of risk and investment and most importantly , quickens the go - to - action time . With the use of other tools of design thinking such as mind mapping and the learning launch , me and my company now have a better understanding of what is required and how to reach the destination with just taking some baby steps . With the insights developed from the first learning launch , our team is ready to review and implement this into the next learning launches too in order to reach the ultimate goal by launching in other parts of Africa . I am excited to use the other tools of design thinking in the future assignments too .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection- Learning Launch Selected Topic : Learning Launch Industry : Banking & Mobile Wallets Executive Summary : The tool I have taken up is Learning Launch ( Video ref : Learning Launch Tool ) . A learning launch is an experiment conducted in the marketplace quickly and inexpensively . It forms a bridge between customer co - creation and commercial rollout . This tool of design thinking has allowed me and my company to explore different opportunities in various marketplaces by not exposing ourselves to high risk and huge investments . Although we have been unsuccessful on a few occasions , the one such successful learning launch was exploring the use of mobile wallets in the African Continent . This white - paper is a snapshot of the adaptation of the learning launch concept in an attempt to reduce the percentage of under - banked population in Africa . The entire exercise gave us a lot more insight at a meek stage of the roll - out that now puts us in a better position to plan the vast launch better . Background : As a family company , we are a mobile - wallet business that wanted to create a change and disruption in the way money was moved and managed . The scope , as always , remains in developing countries that are in the pursuit of growth and innovation and have an evolving ecosystem opening doors for companies from across the world to launch their products . The Challenge : In our preparation for the experiment , we studied that the African Continent was a hugely under- banked market which was untapped by mobile wallets and mobile banking solutions . The number of bank branches in Africa per 100,000 people was just 8.85 , i.e. , 9 branches for every 100,000 people , compared to an average of 18.13 branches for every 100,000 people in other countries of the world . This was 2.04 times lesser than the world average . It was seriously lower in African Countries like Uganda ( 2.58 ) and C.A. Republic ( 0.68 ) . Some of the key reasons for the large under - banked population were : • Reliance on traditional banking models of branch networks • Inadequate systems • Socio - political factors Selection : Launching altogether in such a vast Continent like Africa would have been too big a challenge to tackle right from the start and hence , we used the tool of Learning Launch by taking the product only to Uganda to analyze the acceptance and market reaction since the rate of unbanked population was higher in Uganda than the other African Markets giving us a reasonably untapped space to explore . Reflection- Learning Launch Approach and Application : We had several brainstorming sessions and discussed different patterns and possibilities with the team . We came up with ideas which would benefit by reducing the risk and investment required . The main business idea was to introduce the mobile wallet in Uganda as well as to bring a revolution in the current situation . We broke down the entire launch plan in different stages as below : 1 . Market research - The first instinct was to hire a team of consultants in Uganda to learn the actual requirements , needs and the human behavior . 2 . Market Evaluation - Using the inputs gathered by the consultants via observation , interviews to our benefit , we learnt that most of the people did n’t have bank accounts and found it tough to leave their daily wages / jobs to open one and also did n’t come across like mobile banking previously . 3 . Market Entry – In order to combat the problem gaged by the consultants , we had now had to get to action . As a part of the learning launch : a. We first tied up with a bank in Kampala , the Capital of Uganda . This collaboration benefited us because the individuals of Kampala could open a bank count using the mobile wallet provided by us . Also , places where the bank did not have branches , the accounts were opened , and this helped a vast majority of the population to convert their smart phone into a bank in their palm . This phase took us just about a month following which , we were now ready for soft launch . b. We then segmented our target market by targeting only 3 % of the population ( 43,000 people ) at first just to see how the product performs based on the reaction of the public . It was critical for us to get the prototype running in the market with the target audience as quickly as possible . Insights : Upon launch , the initiative was largely accepted as it gave people a chance to get themselves a bank account set aside operating it remotely from their palms . We were successfully able to reach and convert 34 % ( 14,620 ) of the targeted audience . This was just a part of learning launch we had and were surprised by the overwhelming response from the audience . This tool of design thinking helped me ( and my team ) understand that it is n’t always necessary to have grand or an over the board budget in order to have a successful launch of the product . But doing it quickly , with a plan and with the right target audience helps you reduce the level of risk and investment and most importantly , quickens the go - to - action time . With the use of other tools of design thinking such as mind mapping and the learning launch , me and my company now have a better understanding of what is required and how to reach the destination with just taking some baby steps . With the insights developed from the first learning launch , our team is ready to review and implement this into the next learning launches too in order to reach the ultimate goal by launching in other parts of Africa . I am excited to use the other tools of design thinking in the future assignments too . ### Output:

15357

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection :   Learning   launch 1 . Challenge   &   Selection   My   company ,   Belvedere Vodka   has   announced   to   host   a   family   event   for   its   employees   in   Great   America   Park   in   Santa   Clara ,   CA .   To   add   more   fun   to   this   event   they   declared   a   contest   where   interested   employees   were   encouraged   to   submit   their   videos   online ,   showing   their   individual   or   group   talent   in   any   of   the   activities   such   as   singing ,   dancing ,   instrument   playing   or   magic   tricks   etc .   Among   the   pool   of   submitted   entries ,   top   19   entries   were   selected   and   employees   in   North   America   were   asked   to   vote   for   any   one   contestant   ( among   the   19   selected )   in   one   vote   per   employee   fashion .      My   video   entry   for   a   Bollywood   ( Hindi )   song   singing   performance   has   been   selected   among   the   top   19   submitted   entries .   Now ,   my   challenge   is   to   reach   out   to   maximum   of   those   5000   US   employees   and   convince   them   to   vote   for   me .   Only   top   5   contestants   ( out   of   19 )   with   maximum   votes   will   enter   the   finals   with   an   opportunity   to   perform   live   in   front   of   a   large   crowd .   The   official   language   of   business   here   is   English   whereas   my   singing   performance   is   in   Hindi   language .   That   is   another   barrier   which   I   need   to   cross   while   pursuing   my   colleagues   and   co‐workers   to   vote   for   me .     Among   the   available   options   presented   in   Design   Thinking   for   Innovation   course ,   I   picked   the   Learning   Launch   one .   I   knew   that   if   I   could   engage   with   my   colleagues   and   co‐workers   in   such   a   way   that   it   connects   with   them   then   I   have   my   chances   to   be   in   top   5   contestants .     2 . Application     When   it   came   to   applying   this   technique ,   several   strategies   popped   in   my   head .   I   could   have   printed   post   card   size   flyers   and   distributed   them   in   hundreds   across   our   offices   here .   The   post   cards   would   have   a   common   message   and   a   request   to   vote   for   me .   It   would   not   have   been   a   personal ,   customized   and   a   connecting   message   though .   Most   of   the   co‐workers   who   would   have   received   these   post   cards   would   just   throw   them   on   their   desks   and   forget   about   them .   With   several   other   high   priority   day   to   day   action   items ,   this   would   be   their   ( pretty   much )   last   priority   to   act   on   and   thus   very   easily   forgotten   action .   I   discarded   this   option .     My   second   option   was   to   write   a   common   but   appealing   message   for   all   the   eligible   employees   via   an   e‐mail   and   send   it   through   a   common   group   e‐mail .   Even   this   strategy   would   not   have   succeeded   as   many   employees   who   do n’t   recognize   me   would   consider   this   e‐mail   as   a   spam   and   not   act   on   it .     Then   I   decided   to   go   one   on   one   with   the   employees   that   I   knew   before   and   that   I   worked   with   before   during   my   tenure   at   Belvedere Vodka .   I   figured   that   instead   of   writing   a   group   e‐mail ,   if   I   address   them   individually   they   may   be   more   motivated   to   go   online   and   vote   for   me .   I   made   a   list   of   co‐workers   that   I   knew   from   before .   Then   I   wrote   individual   tailored   e‐mails   to   each   of   them   addressing   them   specifically .    In   each   e‐mail ,   I   reminded   them   when   I   worked   with   them   before   and   thus   making   it   a   very   personal   experience   as   opposed   to   a   common   group   e‐mail   that   would   have   easily   landed   in   a   spam   or   trash   folder .   In   my   e‐mails ,   I   addressed   them   individually , encouraged   them   to   look   at   my   video   performance   through   the   video   link   that   I   included   and   urged   them   to   cast   their   vote   for   me   if   they   liked   my   performance .   I   also   listed   a   few   key   points   that   they   should   observe   in   my   performance   thereby   guiding   them   to   appreciate   my   performance   truly .     I   think   my   strategy   and   my   tool   selection   is   working .   So   far ,   I   have   sent   e‐mails   to   at   least   200   individuals   and   heard   back   from   at   least   80 %   of   them   with   a   positive   reply .   The   dead   line   to   cast   a   vote   is   October ,   8th ,   2014   and   I   have   many   more   individual   e‐mails   to   be   sent .     3 . Insight   &   Approach   By   connecting   with   my   co‐workers   individually ,   I   could   demonstrate   respect   and   importance   for   each   of   them .   Believe   me ,   it   took   me   a   long   time   to   write   200   separate   e‐mails   with   individually   tailored   messages ,   but   the   success   rate   was   very   high ,   more   than   80 % .   There   were   quite   a   few   revelations   and   learnings   from   this   experience .   Because   my   e‐mails   were   individually   tailored   with   a   correct   message ,   my   co‐workers   were   more   motivated   to   respond   back   to   me   as   opposed   to   the   group   e‐mails .   Thus   the   Learning   Launch   tool   worked .   I   could   engage   with   the   employees   in   a   more   personal   and   effective   way   thereby   increasing   my   chances   of   success .     It   would   be   a   bit   early   to   tell   if   I   could   use   the   same   tool   in   a   different   way   next   time   since   the   results   for   this   time   are   yet   to   be   out .   We   will   know   after   5th   October .   I   am   really   hopeful   that   my   application   of   this   Design   Thinking   Tool   would   bring   me   the   desired   outcome ,   quite   like   the   IBM   story   discussed   in   the   course   video .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection :   Learning   launch 1 . Challenge   &   Selection   My   company ,   Belvedere Vodka   has   announced   to   host   a   family   event   for   its   employees   in   Great   America   Park   in   Santa   Clara ,   CA .   To   add   more   fun   to   this   event   they   declared   a   contest   where   interested   employees   were   encouraged   to   submit   their   videos   online ,   showing   their   individual   or   group   talent   in   any   of   the   activities   such   as   singing ,   dancing ,   instrument   playing   or   magic   tricks   etc .   Among   the   pool   of   submitted   entries ,   top   19   entries   were   selected   and   employees   in   North   America   were   asked   to   vote   for   any   one   contestant   ( among   the   19   selected )   in   one   vote   per   employee   fashion .      My   video   entry   for   a   Bollywood   ( Hindi )   song   singing   performance   has   been   selected   among   the   top   19   submitted   entries .   Now ,   my   challenge   is   to   reach   out   to   maximum   of   those   5000   US   employees   and   convince   them   to   vote   for   me .   Only   top   5   contestants   ( out   of   19 )   with   maximum   votes   will   enter   the   finals   with   an   opportunity   to   perform   live   in   front   of   a   large   crowd .   The   official   language   of   business   here   is   English   whereas   my   singing   performance   is   in   Hindi   language .   That   is   another   barrier   which   I   need   to   cross   while   pursuing   my   colleagues   and   co‐workers   to   vote   for   me .     Among   the   available   options   presented   in   Design   Thinking   for   Innovation   course ,   I   picked   the   Learning   Launch   one .   I   knew   that   if   I   could   engage   with   my   colleagues   and   co‐workers   in   such   a   way   that   it   connects   with   them   then   I   have   my   chances   to   be   in   top   5   contestants .     2 . Application     When   it   came   to   applying   this   technique ,   several   strategies   popped   in   my   head .   I   could   have   printed   post   card   size   flyers   and   distributed   them   in   hundreds   across   our   offices   here .   The   post   cards   would   have   a   common   message   and   a   request   to   vote   for   me .   It   would   not   have   been   a   personal ,   customized   and   a   connecting   message   though .   Most   of   the   co‐workers   who   would   have   received   these   post   cards   would   just   throw   them   on   their   desks   and   forget   about   them .   With   several   other   high   priority   day   to   day   action   items ,   this   would   be   their   ( pretty   much )   last   priority   to   act   on   and   thus   very   easily   forgotten   action .   I   discarded   this   option .     My   second   option   was   to   write   a   common   but   appealing   message   for   all   the   eligible   employees   via   an   e‐mail   and   send   it   through   a   common   group   e‐mail .   Even   this   strategy   would   not   have   succeeded   as   many   employees   who   do n’t   recognize   me   would   consider   this   e‐mail   as   a   spam   and   not   act   on   it .     Then   I   decided   to   go   one   on   one   with   the   employees   that   I   knew   before   and   that   I   worked   with   before   during   my   tenure   at   Belvedere Vodka .   I   figured   that   instead   of   writing   a   group   e‐mail ,   if   I   address   them   individually   they   may   be   more   motivated   to   go   online   and   vote   for   me .   I   made   a   list   of   co‐workers   that   I   knew   from   before .   Then   I   wrote   individual   tailored   e‐mails   to   each   of   them   addressing   them   specifically .    In   each   e‐mail ,   I   reminded   them   when   I   worked   with   them   before   and   thus   making   it   a   very   personal   experience   as   opposed   to   a   common   group   e‐mail   that   would   have   easily   landed   in   a   spam   or   trash   folder .   In   my   e‐mails ,   I   addressed   them   individually , encouraged   them   to   look   at   my   video   performance   through   the   video   link   that   I   included   and   urged   them   to   cast   their   vote   for   me   if   they   liked   my   performance .   I   also   listed   a   few   key   points   that   they   should   observe   in   my   performance   thereby   guiding   them   to   appreciate   my   performance   truly .     I   think   my   strategy   and   my   tool   selection   is   working .   So   far ,   I   have   sent   e‐mails   to   at   least   200   individuals   and   heard   back   from   at   least   80 %   of   them   with   a   positive   reply .   The   dead   line   to   cast   a   vote   is   October ,   8th ,   2014   and   I   have   many   more   individual   e‐mails   to   be   sent .     3 . Insight   &   Approach   By   connecting   with   my   co‐workers   individually ,   I   could   demonstrate   respect   and   importance   for   each   of   them .   Believe   me ,   it   took   me   a   long   time   to   write   200   separate   e‐mails   with   individually   tailored   messages ,   but   the   success   rate   was   very   high ,   more   than   80 % .   There   were   quite   a   few   revelations   and   learnings   from   this   experience .   Because   my   e‐mails   were   individually   tailored   with   a   correct   message ,   my   co‐workers   were   more   motivated   to   respond   back   to   me   as   opposed   to   the   group   e‐mails .   Thus   the   Learning   Launch   tool   worked .   I   could   engage   with   the   employees   in   a   more   personal   and   effective   way   thereby   increasing   my   chances   of   success .     It   would   be   a   bit   early   to   tell   if   I   could   use   the   same   tool   in   a   different   way   next   time   since   the   results   for   this   time   are   yet   to   be   out .   We   will   know   after   5th   October .   I   am   really   hopeful   that   my   application   of   this   Design   Thinking   Tool   would   bring   me   the   desired   outcome ,   quite   like   the   IBM   story   discussed   in   the   course   video . ### Output:

12511

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Storytelling Challenge & Selection Storytelling is a great tool that I use all the time . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . T

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Storytelling Challenge & Selection Storytelling is a great tool that I use all the time . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . T ### Output:

22675

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge As a Business Engineer I encounter a lot of different projects both with IT or non - IT impact . These projects are based on different methodologies : mostly Agile or classical waterfall . It is always a nice challenge for me to decide which set - up for a project fitting better . Here I do not have a receipt which methodology to go with - often depends on different factors . There are only several examples but the list can go on  the level of Agile knowledge in the whole company ,  the degree to which employees and leaders are open for new concepts and approaches . Currently I am engaged in a project with a railway company . They encountered a big challenge : the employees feel need for changes but there is difficulty in isolating and describing all their needs . To the moment I joint in the project , the company ’s IT department gathered already different kinds of ideas for  new services ,  improvement of existing services ,  staying complaint with the federal law ,  etc . They received that through numerous different channels like eMail , during different breaks ( coffee , lunch ) , informal and formal meetings , official application or customer feedbacks . The IT department could on one hand not keep track of all the different Input and on the other hand had no chance to prioritize all the floating input according the given budget constraints . Therefore , the company more often started failing keeping the internal and external customers happy . My challenge was to create a process how to collect all the input , prioritize and finally implement it or make it visible , why no implementation action had been taken . The requirement of the process solution itself had to be easy to adapt in the company and so transparent to everyone , that it would not scare people away because of an huge effort to formulate it or because the person felt not taken seriously . Additionally , the costumer wanted total transparency transparent so that all the prioritizing decisions were visible for everyone interested . To summarize the problem situation , the following problem point occurred in the start  Different kind of input ( new services , improvements , complainants )  Different channels to report the input ( email , meetings , coffee breaks , customer feedback )  Unhappy situation between Business and IT The goals were  To Create a process for the collection of the ideas  Total transparency Selection I like working with visualization and I use this method for quite some time now . I improved my skills by taking part in a Visual Facilitation training . I like using this method during all phases of an assignment – from the start by understanding the problem up to final solution documentation . I choose this tool , because it extremely helps in multilingual teams , which I faced in the described project ( stakeholers where of German , Italian and French mother tongue ) . In a graphical representation no words are needed to be used and as Angela Meyer describes in her Lesson about Visualization that it is important to achieve a common sense of agreement for solving problems . I experienced , like Angela Meyers tells , that it is a great tool to illustrate something complex in a “ easy ” way . For the above described assignment , during workshops , I draw on whiteboards and flip charts all the problems , ideas and information provided by the stakeholders . Afterwards I draw a chart on my tablet and use it for further discussions as well as to document the workshops . I realized that the chart creates a better understanding of the problem / idea / solution and all stakeholders have a common understanding of the situation . Further , the visualization is across languages , which is a big advantage in multilingual teams . I would recommend it to everyone . Drawing skills are not the key success factor – it is the courage to stand on the whiteboard and start painting . Application In the example explained in the challenge section , I started with a first workshop with the main Business and IT stakeholders to illustrate the as - is process and to create a common understanding of the actual problem and the needs of the Business and IT world . Here I used flip charts for visualizing the initial situation to everyone and by visualizing the situation – the Business as well as the IT stakeholders clearly understood the issue . Afterwards , based on this as - is process picture , the team recognized areas , where improvements can be implemented . During the improvement process it showed up , that there were not only issues on the input side , but on the prioritizing and implementation side as well . Therefore , we have created a three- step process  Funnel  Analyze  Implement Further it was agreed to use an adapted agile methodology for the solution , so that the Business start using the IT language as well . For each process step we defined what need to be done and I drew the ideas on white boards . When we were pleased with the outcome , I draw the results in a nice drawing of the new created process and spread it to all stakeholders , to gather feedback . In a following workshop , we reviewed the process . The result was a new process called “ Ideensammlung ” ( idea collection ) . Following you can find a drawing of the process ( in German ): The following section describes each process phase in few words . It was decided to use the tool Jira from the start till the end of the process for a trial period . Section Description Funnel Any Ideas are channeled on a central Backlog . No special form is required , and it is not limited to IT . The Backlog is managed by the CIO ( and team ) – he decides about IT impact and the steps ( further Info needed , not done , parked ( or on other backlog if no IT impact ) or “ let ’s do it ” ) – the strategic fit is as well checked . Analyze The “ let ’s do it ” item are prioritized on an overall backlog and there managed and put on a roadmap by the CIO . “ Umsetzung ” ( Implementation ) The implementation of an item is either a separate project or a EPIC , Feature or Story in an existing project . The agile approach fits the project management methodology and the specification approach is “ just in time specification ” . The approach was highly effective in the end because after finding a common sense of understanding based on the initial chart – all the stakeholders started talking about the same problem and solutions appeared quickly ( see also section insight ) . I am sure , that with a text document we would n’t find the same good ideas in the short period of time . Insight Visualization was an excellent tool to create a common understanding of the initial situation an it ’s problems as well as to document the final solution on a high level . To create a graphical overview of the initial problem situation helped the Business and IT Stakeholders to realize the source of the actual problem . Further an understanding for both sides has been created why not everything was build or fixed immediately . After the common understanding of the problem a good basic has been built to find solutions . Stakeholders started to walk up to the drawing and started to add their need directly in the picture – it was like an “ ice breaker ” . From this point in time my “ job ” started to be rather “ easy ” – because all the stakeholder started themselves to find solution . The best thing was , that they started painting into the initial situation and so the final process has been created with the customers own symbols . The group dynamics was promoted , and we had fun in cooperating . All I had to do in the end was to feature it nicely . In a way to do so I implemented a few iterations to finalize the whole drawing . After we have decided about the all over process all the set up had to be initialized and to be prepared . I will leave these steps out from this reflection . Even so I already used this tool during my work , this course approved my proceed about visualization . Overall , I realized that we were directly to focused on the problem statement , instead of moving one step back and thinking if we could involve external customer in the process as well as it was illustrated in the “ good kitchen ” example . This could have improved the solution process . Approach As mentioned , visualization is a great tool to create a common understanding , finding solution and document the all over solution . This course confirmed that this approach is useful and worth taking the effort . Nevertheless , other tools have to be added to sharpen and document the final solution . Examples are :  I used personas to find the need of each stakeholder ( and to check in the end if all those need were fulfilled ) .  I used interviews with stakeholder from Business and IT department to be able to create these personas and to identify their needs and problems .  The example , the graphic representation of the process covers only the big picture without going into the details . The details were formulated in a text document including a description of each process step , artifact , method and responsibilities . Alternatively , I could have used the mind mapping tool . It helps in the process step “ what is ” ( in my case initial situation ) to the “ what if ” . In my opinion mind map is another great tool to make information more readable instead of writing giant reports with a lot of pros and contras . Basically , because Mind mapping is as well a kind of visualization of given information .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge As a Business Engineer I encounter a lot of different projects both with IT or non - IT impact . These projects are based on different methodologies : mostly Agile or classical waterfall . It is always a nice challenge for me to decide which set - up for a project fitting better . Here I do not have a receipt which methodology to go with - often depends on different factors . There are only several examples but the list can go on  the level of Agile knowledge in the whole company ,  the degree to which employees and leaders are open for new concepts and approaches . Currently I am engaged in a project with a railway company . They encountered a big challenge : the employees feel need for changes but there is difficulty in isolating and describing all their needs . To the moment I joint in the project , the company ’s IT department gathered already different kinds of ideas for  new services ,  improvement of existing services ,  staying complaint with the federal law ,  etc . They received that through numerous different channels like eMail , during different breaks ( coffee , lunch ) , informal and formal meetings , official application or customer feedbacks . The IT department could on one hand not keep track of all the different Input and on the other hand had no chance to prioritize all the floating input according the given budget constraints . Therefore , the company more often started failing keeping the internal and external customers happy . My challenge was to create a process how to collect all the input , prioritize and finally implement it or make it visible , why no implementation action had been taken . The requirement of the process solution itself had to be easy to adapt in the company and so transparent to everyone , that it would not scare people away because of an huge effort to formulate it or because the person felt not taken seriously . Additionally , the costumer wanted total transparency transparent so that all the prioritizing decisions were visible for everyone interested . To summarize the problem situation , the following problem point occurred in the start  Different kind of input ( new services , improvements , complainants )  Different channels to report the input ( email , meetings , coffee breaks , customer feedback )  Unhappy situation between Business and IT The goals were  To Create a process for the collection of the ideas  Total transparency Selection I like working with visualization and I use this method for quite some time now . I improved my skills by taking part in a Visual Facilitation training . I like using this method during all phases of an assignment – from the start by understanding the problem up to final solution documentation . I choose this tool , because it extremely helps in multilingual teams , which I faced in the described project ( stakeholers where of German , Italian and French mother tongue ) . In a graphical representation no words are needed to be used and as Angela Meyer describes in her Lesson about Visualization that it is important to achieve a common sense of agreement for solving problems . I experienced , like Angela Meyers tells , that it is a great tool to illustrate something complex in a “ easy ” way . For the above described assignment , during workshops , I draw on whiteboards and flip charts all the problems , ideas and information provided by the stakeholders . Afterwards I draw a chart on my tablet and use it for further discussions as well as to document the workshops . I realized that the chart creates a better understanding of the problem / idea / solution and all stakeholders have a common understanding of the situation . Further , the visualization is across languages , which is a big advantage in multilingual teams . I would recommend it to everyone . Drawing skills are not the key success factor – it is the courage to stand on the whiteboard and start painting . Application In the example explained in the challenge section , I started with a first workshop with the main Business and IT stakeholders to illustrate the as - is process and to create a common understanding of the actual problem and the needs of the Business and IT world . Here I used flip charts for visualizing the initial situation to everyone and by visualizing the situation – the Business as well as the IT stakeholders clearly understood the issue . Afterwards , based on this as - is process picture , the team recognized areas , where improvements can be implemented . During the improvement process it showed up , that there were not only issues on the input side , but on the prioritizing and implementation side as well . Therefore , we have created a three- step process  Funnel  Analyze  Implement Further it was agreed to use an adapted agile methodology for the solution , so that the Business start using the IT language as well . For each process step we defined what need to be done and I drew the ideas on white boards . When we were pleased with the outcome , I draw the results in a nice drawing of the new created process and spread it to all stakeholders , to gather feedback . In a following workshop , we reviewed the process . The result was a new process called “ Ideensammlung ” ( idea collection ) . Following you can find a drawing of the process ( in German ): The following section describes each process phase in few words . It was decided to use the tool Jira from the start till the end of the process for a trial period . Section Description Funnel Any Ideas are channeled on a central Backlog . No special form is required , and it is not limited to IT . The Backlog is managed by the CIO ( and team ) – he decides about IT impact and the steps ( further Info needed , not done , parked ( or on other backlog if no IT impact ) or “ let ’s do it ” ) – the strategic fit is as well checked . Analyze The “ let ’s do it ” item are prioritized on an overall backlog and there managed and put on a roadmap by the CIO . “ Umsetzung ” ( Implementation ) The implementation of an item is either a separate project or a EPIC , Feature or Story in an existing project . The agile approach fits the project management methodology and the specification approach is “ just in time specification ” . The approach was highly effective in the end because after finding a common sense of understanding based on the initial chart – all the stakeholders started talking about the same problem and solutions appeared quickly ( see also section insight ) . I am sure , that with a text document we would n’t find the same good ideas in the short period of time . Insight Visualization was an excellent tool to create a common understanding of the initial situation an it ’s problems as well as to document the final solution on a high level . To create a graphical overview of the initial problem situation helped the Business and IT Stakeholders to realize the source of the actual problem . Further an understanding for both sides has been created why not everything was build or fixed immediately . After the common understanding of the problem a good basic has been built to find solutions . Stakeholders started to walk up to the drawing and started to add their need directly in the picture – it was like an “ ice breaker ” . From this point in time my “ job ” started to be rather “ easy ” – because all the stakeholder started themselves to find solution . The best thing was , that they started painting into the initial situation and so the final process has been created with the customers own symbols . The group dynamics was promoted , and we had fun in cooperating . All I had to do in the end was to feature it nicely . In a way to do so I implemented a few iterations to finalize the whole drawing . After we have decided about the all over process all the set up had to be initialized and to be prepared . I will leave these steps out from this reflection . Even so I already used this tool during my work , this course approved my proceed about visualization . Overall , I realized that we were directly to focused on the problem statement , instead of moving one step back and thinking if we could involve external customer in the process as well as it was illustrated in the “ good kitchen ” example . This could have improved the solution process . Approach As mentioned , visualization is a great tool to create a common understanding , finding solution and document the all over solution . This course confirmed that this approach is useful and worth taking the effort . Nevertheless , other tools have to be added to sharpen and document the final solution . Examples are :  I used personas to find the need of each stakeholder ( and to check in the end if all those need were fulfilled ) .  I used interviews with stakeholder from Business and IT department to be able to create these personas and to identify their needs and problems .  The example , the graphic representation of the process covers only the big picture without going into the details . The details were formulated in a text document including a description of each process step , artifact , method and responsibilities . Alternatively , I could have used the mind mapping tool . It helps in the process step “ what is ” ( in my case initial situation ) to the “ what if ” . In my opinion mind map is another great tool to make information more readable instead of writing giant reports with a lot of pros and contras . Basically , because Mind mapping is as well a kind of visualization of given information . ### Output:

19526

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection , Visualization Challenge As System Analyst in a Telecom company , I once joined a team to enhance the complaints resolution processes of Customer Services area . The customers throughout the country would call at the call center to register their complaints regarding Telecom services they use . Customer Service Agents at the call center would fill the complaint sheets manually and , at the day end , send these complaints to the Exchange for technical resolution . The exchange was in the same city but at a distance . Once a complaint is resolved , the Exchange would send the information back to the Customer Service . Finally , the agents at Customer Service would inform customers about the outcome of complaints . It means that even the first response to the customers would follow atleast after 2 to 3 working days of the complaints registration . It was a semi - government company and hence Customer Services and Exchange were headed by different heads and had their own Standard Operating Procedures ( SOPs ) . The challenge was to build a common understanding of the new business process flow , which may not comply with some of the strict protocols of the SOPs , but should provide a faster response to the customers and thus improve customer service . As we proceeded with initial meetings , I realized that though the desired functionality of the proposed system was well discussed , and the stakeholders were clear what the new system will do . But they did not have a common understanding of how the new business processes will look like and who will do what . The later was utmost important so that every department could incorporate it in their SOPs . Selection While we had Process Flow Diagrams and Flow Charts to depict the flows within the processes but there was no way to show the inputs and outputs of the processes and most importantly who does what . We began to use activity diagram to create the business process mappings to cover “ what ” , “ from whom ” and “ how ” the information will flow into and out of the system . The purpose was to leverage the capabilities of activity diagram to cover all aspects of the new business process . This includes the actors , the information and the processors . But I realized that alone activity diagram is not enough to cover everything in a single visualization . I took a different approach and selected to use the concepts of use cases and activity diagrams in a single visualization . These two models are powerful in that they not only show the relationship of the actors with the processes but also depict the process details at activity level . Hence , they allow to build a good understanding of the complete picture of a single business model . Application I began to show the inputs and outputs of the processes and who does what . The later part was important to all since every stakeholder wanted a clarity on doing his part in the entire system . So , I combined the concepts of use case and activity diagram to create a new model that could cover the actors and key activities in a single visualization . Then , taking the timing concepts from sequence diagram , I added the categorization of entire model to show the boundaries of customer service , technical , and supervisory areas . Thus , we avoided switching among multiple diagrams to show a complete story . Since this new visualization borrowed few concepts from different diagrams , hence I was concerned how will the audience react to it since the finished diagram adhered to none of the standard . At first instance , the unfamiliar style of the visualization created a mixed response in the audience . But I took a little time to explain the principles and the basis why I used the unstructured model of the visualization to some extent . Finally , with a little time and effort , everybody in the audience began to quickly grasp the scope , key activities , actors , and above all the who will do what . The model was also accepted to become the base of formulating the new SOPs . Insight and approach At first , we were stuck in using the existing visual models and tried to strictly adhere to them . As soon as we shifted our eyes to adopt a more robust model , which would not necessarily comply to the existing standards but would aid gaining a complete picture of the proposed flow , we discovered that free thinking and allowing the elements of unstructured modelling to the art of visualization brings great results . Though we should strike the right balance in going unstructured and at the same time not losing the meaning which we intend to depict through the narration .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection , Visualization Challenge As System Analyst in a Telecom company , I once joined a team to enhance the complaints resolution processes of Customer Services area . The customers throughout the country would call at the call center to register their complaints regarding Telecom services they use . Customer Service Agents at the call center would fill the complaint sheets manually and , at the day end , send these complaints to the Exchange for technical resolution . The exchange was in the same city but at a distance . Once a complaint is resolved , the Exchange would send the information back to the Customer Service . Finally , the agents at Customer Service would inform customers about the outcome of complaints . It means that even the first response to the customers would follow atleast after 2 to 3 working days of the complaints registration . It was a semi - government company and hence Customer Services and Exchange were headed by different heads and had their own Standard Operating Procedures ( SOPs ) . The challenge was to build a common understanding of the new business process flow , which may not comply with some of the strict protocols of the SOPs , but should provide a faster response to the customers and thus improve customer service . As we proceeded with initial meetings , I realized that though the desired functionality of the proposed system was well discussed , and the stakeholders were clear what the new system will do . But they did not have a common understanding of how the new business processes will look like and who will do what . The later was utmost important so that every department could incorporate it in their SOPs . Selection While we had Process Flow Diagrams and Flow Charts to depict the flows within the processes but there was no way to show the inputs and outputs of the processes and most importantly who does what . We began to use activity diagram to create the business process mappings to cover “ what ” , “ from whom ” and “ how ” the information will flow into and out of the system . The purpose was to leverage the capabilities of activity diagram to cover all aspects of the new business process . This includes the actors , the information and the processors . But I realized that alone activity diagram is not enough to cover everything in a single visualization . I took a different approach and selected to use the concepts of use cases and activity diagrams in a single visualization . These two models are powerful in that they not only show the relationship of the actors with the processes but also depict the process details at activity level . Hence , they allow to build a good understanding of the complete picture of a single business model . Application I began to show the inputs and outputs of the processes and who does what . The later part was important to all since every stakeholder wanted a clarity on doing his part in the entire system . So , I combined the concepts of use case and activity diagram to create a new model that could cover the actors and key activities in a single visualization . Then , taking the timing concepts from sequence diagram , I added the categorization of entire model to show the boundaries of customer service , technical , and supervisory areas . Thus , we avoided switching among multiple diagrams to show a complete story . Since this new visualization borrowed few concepts from different diagrams , hence I was concerned how will the audience react to it since the finished diagram adhered to none of the standard . At first instance , the unfamiliar style of the visualization created a mixed response in the audience . But I took a little time to explain the principles and the basis why I used the unstructured model of the visualization to some extent . Finally , with a little time and effort , everybody in the audience began to quickly grasp the scope , key activities , actors , and above all the who will do what . The model was also accepted to become the base of formulating the new SOPs . Insight and approach At first , we were stuck in using the existing visual models and tried to strictly adhere to them . As soon as we shifted our eyes to adopt a more robust model , which would not necessarily comply to the existing standards but would aid gaining a complete picture of the proposed flow , we discovered that free thinking and allowing the elements of unstructured modelling to the art of visualization brings great results . Though we should strike the right balance in going unstructured and at the same time not losing the meaning which we intend to depict through the narration . ### Output:

17327

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection , Design Thinking for Innovation : Challenge & Selection I have found that a bunch of words does n’t always convey the full idea or concept I ’m explaining . My mind running 100 mph while the listener has n’t quite grasped the main idea . But a picture is truly worth a thousand eloquent and clear words . I found this to be true one day when I went to speak to a career counselor at my university . I had big ideas about ways I wanted to get involved , but it was an overwhelming amount to explain to someone . Luckily , I used the visualization tool to graphically organize my ideas and categorize all that I wanted to do in my three years on campus . Application One afternoon back in November I sought out a career counselor at my university . I was new to campus , having recently transferred schools , and I was lost in the Olympic sized swimming pool of options . There was a club for everything under the sun and I had no idea where to begin . I had a general idea of some things that had piqued my interest and categorized them into what I then thought I had coined as my own term , a ‘ mind map ’ . Since going through this class , I have learned a mind map is a real , and already invented thing , and it is slightly different than what I did at the time . Yet , what I had created still was a form of visualization . With a bubble filled in the with word “ organizations ” at the center , followed by arrows that led to a second layer which was a bubble with category titles , and a third layer of arrows that broke off into the tittle of the organization itself . Ironically enough , the student career coach I spoke to on that day was the very person who introduced me to design thinking . When I opened my iPad to show her my creation and try to explain what exactly it was , she asked me if I had ever heard of design thinking because it looked like something I ’d naturally like . Two take - aways , first I started to dig into design thinking at any opportunity I could after that conversation , and second , I felt that she easily understood my idea because of the way it was visualized on the screen . Even if my words failed to elaborate the entirety of my thoughts and interests , my visualization met me more than halfway and did the rest . Insights & Approach This retrospective use of visualization allowed me to see just how clear visualizations can make ideas before I had the opportunity to formally learned about them and their power in a chapter in this class . I could tell how much easier it was to explain a wide breadth of things to someone relatively quickly by being able to show them instead of merely trying to explain with words alone . Design thinking sounded somewhat elusive before I started to learn more about it . When I first heard of design thinking , I did n’t know it had been around so long , I was n’t quite sure of all that it encompassed , nor did I know that it really does have a concrete methodology . Now learning and using the process , I feel a lot more confident using it . Additionally , sometimes the entire process is n’t required , which means when I run into trying to explain all the clubs I want to investigate joining , I can pull one design thinking tool out of my toolbox and use it . Design thinking is flexible . It ’s a mindset that allows you to restructure an entire business or explain one idea . I like having the option to pick and choose how I use it and to now know all of the tools that are in my design thinking toolbox . Design thinking is no longer elusive , now it is something I can implement in my daily life to be a better thinker and explainer . I have enjoyed looking back at experiences I ’ve had and now seeing and realizing there have been places where I ’ve been implementing some of these tools all along . Now that I know more depth about them , I can hone each tool , like visualization , to make sure that the experience for the person on the receiving side is crystal clear . The scenario I described was a perfect fit for a casual visualization . When I ’m presenting to a different audience , perhaps something at work , I would make my visualization larger and obviously more polished looking . It ’s all about the circumstances and what is most appropriate then and there .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection , Design Thinking for Innovation : Challenge & Selection I have found that a bunch of words does n’t always convey the full idea or concept I ’m explaining . My mind running 100 mph while the listener has n’t quite grasped the main idea . But a picture is truly worth a thousand eloquent and clear words . I found this to be true one day when I went to speak to a career counselor at my university . I had big ideas about ways I wanted to get involved , but it was an overwhelming amount to explain to someone . Luckily , I used the visualization tool to graphically organize my ideas and categorize all that I wanted to do in my three years on campus . Application One afternoon back in November I sought out a career counselor at my university . I was new to campus , having recently transferred schools , and I was lost in the Olympic sized swimming pool of options . There was a club for everything under the sun and I had no idea where to begin . I had a general idea of some things that had piqued my interest and categorized them into what I then thought I had coined as my own term , a ‘ mind map ’ . Since going through this class , I have learned a mind map is a real , and already invented thing , and it is slightly different than what I did at the time . Yet , what I had created still was a form of visualization . With a bubble filled in the with word “ organizations ” at the center , followed by arrows that led to a second layer which was a bubble with category titles , and a third layer of arrows that broke off into the tittle of the organization itself . Ironically enough , the student career coach I spoke to on that day was the very person who introduced me to design thinking . When I opened my iPad to show her my creation and try to explain what exactly it was , she asked me if I had ever heard of design thinking because it looked like something I ’d naturally like . Two take - aways , first I started to dig into design thinking at any opportunity I could after that conversation , and second , I felt that she easily understood my idea because of the way it was visualized on the screen . Even if my words failed to elaborate the entirety of my thoughts and interests , my visualization met me more than halfway and did the rest . Insights & Approach This retrospective use of visualization allowed me to see just how clear visualizations can make ideas before I had the opportunity to formally learned about them and their power in a chapter in this class . I could tell how much easier it was to explain a wide breadth of things to someone relatively quickly by being able to show them instead of merely trying to explain with words alone . Design thinking sounded somewhat elusive before I started to learn more about it . When I first heard of design thinking , I did n’t know it had been around so long , I was n’t quite sure of all that it encompassed , nor did I know that it really does have a concrete methodology . Now learning and using the process , I feel a lot more confident using it . Additionally , sometimes the entire process is n’t required , which means when I run into trying to explain all the clubs I want to investigate joining , I can pull one design thinking tool out of my toolbox and use it . Design thinking is flexible . It ’s a mindset that allows you to restructure an entire business or explain one idea . I like having the option to pick and choose how I use it and to now know all of the tools that are in my design thinking toolbox . Design thinking is no longer elusive , now it is something I can implement in my daily life to be a better thinker and explainer . I have enjoyed looking back at experiences I ’ve had and now seeing and realizing there have been places where I ’ve been implementing some of these tools all along . Now that I know more depth about them , I can hone each tool , like visualization , to make sure that the experience for the person on the receiving side is crystal clear . The scenario I described was a perfect fit for a casual visualization . When I ’m presenting to a different audience , perhaps something at work , I would make my visualization larger and obviously more polished looking . It ’s all about the circumstances and what is most appropriate then and there . ### Output:

13958

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking Reflexion Storytelling & Visual Thinking Challenge : I am part of a large aeronautic newly implemented “ acceleration zone ” . This zone is a physical space where we work with teams to co - construct collaborative work sessions with the aim to accelerate a specific project phase / group need . The collaborative work sessions are workshops that follow a specific methodology to engage the participants and to “ live a collaborative experience ” . Before the actual event day , a series of preparation meetings are held with the customers to understand their need , their intention and from there design a collaborative session . The challenge faced many times is simply to pinpoint the actual need or issues to be treated . Most of our customers are engineers and have been working in the company for many years . What is obvious for them , is not for me ( I am not of Engineering background and new in the industry ) . Their language , abbreviations , technical jargon makes the definition of a need and problem statement many times a challenge . Selection & Application : In my case , it is the selection of 2 tools : storytelling and visual thinking . These two tools have become part of my go to toolbox items for simplifying complex topics and creating a common ground to understand my customer ’s needs . Storytelling helps me align with my customers on their need by breaking down complex issues . It ’s a tool that enables me to quickly engage with my customers and create a connection . During the first workshop preparation meetings , I invite my customers to tell me their story , I share the basic principles of storytelling and hear what their initial story is . It ’s interesting to see what information is shared first and what is left out . It ’s a great way to create an exchange to find an understanding of their need . As we move ahead It is also a mean to tell my session design story , explain to my customers how my workshop design will cover their need it is the best way to continually engage them in the story / event that is being co - constructed . In addition , I have included aspects of visual thinking in the form of scribing / sketch noting . It allows us to focus on key information , focus on our discussion . It brings us all around the table to quickly align given the simplicity of the information / visual graphic created together . The use of scribing does bring a difficulty for me , it is hard not to fall into too much detail but to capture the essence of the information . Insight : The insight I have gained from storytelling is that the intention my customers have and the actual objective they come with are many times not aligned . Storytelling is a mean to understand and identify the true intention . For scribing , it is around capturing the essence , all details are not necessary , here an unfinished product is fine , if the essence is captured . Approach : I think that the approach is working well , I would like to engage more actively with my customers by providing as a learning launch approach to simulate collaborative working session in the form of Discovery tours . This would provide my customers a hands - on experience of the way of working , and provide me the possibility to adapt to specific customer needs .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking Reflexion Storytelling & Visual Thinking Challenge : I am part of a large aeronautic newly implemented “ acceleration zone ” . This zone is a physical space where we work with teams to co - construct collaborative work sessions with the aim to accelerate a specific project phase / group need . The collaborative work sessions are workshops that follow a specific methodology to engage the participants and to “ live a collaborative experience ” . Before the actual event day , a series of preparation meetings are held with the customers to understand their need , their intention and from there design a collaborative session . The challenge faced many times is simply to pinpoint the actual need or issues to be treated . Most of our customers are engineers and have been working in the company for many years . What is obvious for them , is not for me ( I am not of Engineering background and new in the industry ) . Their language , abbreviations , technical jargon makes the definition of a need and problem statement many times a challenge . Selection & Application : In my case , it is the selection of 2 tools : storytelling and visual thinking . These two tools have become part of my go to toolbox items for simplifying complex topics and creating a common ground to understand my customer ’s needs . Storytelling helps me align with my customers on their need by breaking down complex issues . It ’s a tool that enables me to quickly engage with my customers and create a connection . During the first workshop preparation meetings , I invite my customers to tell me their story , I share the basic principles of storytelling and hear what their initial story is . It ’s interesting to see what information is shared first and what is left out . It ’s a great way to create an exchange to find an understanding of their need . As we move ahead It is also a mean to tell my session design story , explain to my customers how my workshop design will cover their need it is the best way to continually engage them in the story / event that is being co - constructed . In addition , I have included aspects of visual thinking in the form of scribing / sketch noting . It allows us to focus on key information , focus on our discussion . It brings us all around the table to quickly align given the simplicity of the information / visual graphic created together . The use of scribing does bring a difficulty for me , it is hard not to fall into too much detail but to capture the essence of the information . Insight : The insight I have gained from storytelling is that the intention my customers have and the actual objective they come with are many times not aligned . Storytelling is a mean to understand and identify the true intention . For scribing , it is around capturing the essence , all details are not necessary , here an unfinished product is fine , if the essence is captured . Approach : I think that the approach is working well , I would like to engage more actively with my customers by providing as a learning launch approach to simulate collaborative working session in the form of Discovery tours . This would provide my customers a hands - on experience of the way of working , and provide me the possibility to adapt to specific customer needs . ### Output:

9140

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : In work that I do with government infrastructure operational improvements , it seems that the participants on the team do not fully understand how insights might help them . They are preoccupied with the normal day to day operations and fires that need to be put out . Although usually the teams are able to produce good results , even with these constraints . The question is , “ with some simple application of tools , could more be achieved ? ” . Part one of this is a more “ Protected ” time slot that should be provided for the team to do its work . This is an initiative that has already shown some benefit . But part two , is the application of tools considered in this class ; specifically , the use of visualization . Tool Selection : Visualization might be an effective way for the team to be more proactive in their creative thinking . Too often , we rely on common spreadsheets to show information . This is true because , frankly , it is easy . But it might be worth the effort to transform the data needed to understand problems , into a more informative format . This effort to transform the information would be needed during the pre - team preparation phase , but could be implemented with minimal effort . Tool Application : In order to obtain usable visualization for the team , more than just data is needed . Explanations of why the data exists in the first place will help to provide team insights . For example , Separating the data on cost into functions preformed in various locations will show where potential duplication of effort might exist in the organization . This step requires taking the data provided on the spreadsheets , and “ splitting ” the cost to various functional areas . This “ repackages ” the data , in a clear visual format , next to post - it notes on a process map . All this can be done by one or two members of the team , and then presented to the entire team for discussion , recording insights , and also provides a baseline to compare the results of the team ’s efforts . Insight : This new approach SHOWS the team where duplication of effort might exist in day to day activities . It is much more “ active ” then reading spreadsheets on the computer or projected on a screen . It is nothing more then the same data , but it is seen from a different perspective . Only one new insight is needed , even though the possibility exists for many . It provides teams with the realization that they “ learned something new today ” . So it builds momentum for more creativity . There is also a “ loop - closing ” with the data collection part of the organization … .. that what they do is being used pro - actively , to help solve problems . Alternative Approach . Where else could visualization be applied ? More learning on the mind mapping or customer journey mapping is next . Not only for understanding customers and end - users , but to internal customers / end- users WITHIN the organization . The main visualization benefit in this exercise is to aid the team to easily see data that was once “ hidden ” on spreadsheets . When shown in an easy to follow format , it is a great tool to improve what we do .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : In work that I do with government infrastructure operational improvements , it seems that the participants on the team do not fully understand how insights might help them . They are preoccupied with the normal day to day operations and fires that need to be put out . Although usually the teams are able to produce good results , even with these constraints . The question is , “ with some simple application of tools , could more be achieved ? ” . Part one of this is a more “ Protected ” time slot that should be provided for the team to do its work . This is an initiative that has already shown some benefit . But part two , is the application of tools considered in this class ; specifically , the use of visualization . Tool Selection : Visualization might be an effective way for the team to be more proactive in their creative thinking . Too often , we rely on common spreadsheets to show information . This is true because , frankly , it is easy . But it might be worth the effort to transform the data needed to understand problems , into a more informative format . This effort to transform the information would be needed during the pre - team preparation phase , but could be implemented with minimal effort . Tool Application : In order to obtain usable visualization for the team , more than just data is needed . Explanations of why the data exists in the first place will help to provide team insights . For example , Separating the data on cost into functions preformed in various locations will show where potential duplication of effort might exist in the organization . This step requires taking the data provided on the spreadsheets , and “ splitting ” the cost to various functional areas . This “ repackages ” the data , in a clear visual format , next to post - it notes on a process map . All this can be done by one or two members of the team , and then presented to the entire team for discussion , recording insights , and also provides a baseline to compare the results of the team ’s efforts . Insight : This new approach SHOWS the team where duplication of effort might exist in day to day activities . It is much more “ active ” then reading spreadsheets on the computer or projected on a screen . It is nothing more then the same data , but it is seen from a different perspective . Only one new insight is needed , even though the possibility exists for many . It provides teams with the realization that they “ learned something new today ” . So it builds momentum for more creativity . There is also a “ loop - closing ” with the data collection part of the organization … .. that what they do is being used pro - actively , to help solve problems . Alternative Approach . Where else could visualization be applied ? More learning on the mind mapping or customer journey mapping is next . Not only for understanding customers and end - users , but to internal customers / end- users WITHIN the organization . The main visualization benefit in this exercise is to aid the team to easily see data that was once “ hidden ” on spreadsheets . When shown in an easy to follow format , it is a great tool to improve what we do . ### Output:

19514

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

MIND MAPPING TOOL Challenge In my case we run this tool with our employees in order to improve their working experience as it was not achieving the best results needed and work environment was n’t good either . Selection Mind mapping tool was selected as we wanted to understand what drived some behaviors of people in job or if it was motivated by other external factors . The idea was not to just use this tool with unengaged people but with highly engaged ones to find the differences . Application We divided employees in three groups , those who were 5 to 4 years , 3 to 2 years , 1 year . We had 4 main blocks : - One related to stage before coming to our organization , might mean what they were studying , why applying to our organization , needs before applying , etc . - Experience on selection process , first impressions , and expectations . - Induction , as we look on providing the whole understanding of our organization . - Performing : Work with boss , work with teammates . - Engagement : opportunities , recognition , team spaces . These blocks were represented by images in the wall . Employees had to paste in stick notes their experience , thoughts and feelings . Moreover , if there were important events they could draw them in a paper ( inside the company were white papers , and outside the company was a blue paper ) Before starting we let them knew the importance and sincerity needed to achieve the best results . We explained the process as they could help us to identify their motivators on their job experience . After mapping their journey experience , they we asked to stick a feeling face on how they felt currently on job and to stick a plus image on the events they would like to keep and a minus on those they would like to eliminate if they were back in past . This tool was kind of effective as there were some structural and easy to identify issues and opportunities but also , some more personal things that might not be so easy to change giving also a focus on recruitment . Insight One of our insights was on making a harder analysis on recruitment . How were those processes running ? The other one was on implementing a governance and leadership action plan because there was a feeling of injustice from bosses . One of the insights we got it was that bosses could elect somebody to have a higher position , much based on their relationship and not capabilities . I guess we did n’t give employees the chance to say this openly . And the third one that we were n’t so into organization culture but innovations from last year were giving their plus on employee experience , so it was a point to improve even more . Approach If I could make this once again I would clarify better the process before running it and having a really clear way to explain it so we do n’t lose time . Moreover I would like to have instant data collection since recruitment , induction , etc . so we can use them as a data source on employee experience .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: MIND MAPPING TOOL Challenge In my case we run this tool with our employees in order to improve their working experience as it was not achieving the best results needed and work environment was n’t good either . Selection Mind mapping tool was selected as we wanted to understand what drived some behaviors of people in job or if it was motivated by other external factors . The idea was not to just use this tool with unengaged people but with highly engaged ones to find the differences . Application We divided employees in three groups , those who were 5 to 4 years , 3 to 2 years , 1 year . We had 4 main blocks : - One related to stage before coming to our organization , might mean what they were studying , why applying to our organization , needs before applying , etc . - Experience on selection process , first impressions , and expectations . - Induction , as we look on providing the whole understanding of our organization . - Performing : Work with boss , work with teammates . - Engagement : opportunities , recognition , team spaces . These blocks were represented by images in the wall . Employees had to paste in stick notes their experience , thoughts and feelings . Moreover , if there were important events they could draw them in a paper ( inside the company were white papers , and outside the company was a blue paper ) Before starting we let them knew the importance and sincerity needed to achieve the best results . We explained the process as they could help us to identify their motivators on their job experience . After mapping their journey experience , they we asked to stick a feeling face on how they felt currently on job and to stick a plus image on the events they would like to keep and a minus on those they would like to eliminate if they were back in past . This tool was kind of effective as there were some structural and easy to identify issues and opportunities but also , some more personal things that might not be so easy to change giving also a focus on recruitment . Insight One of our insights was on making a harder analysis on recruitment . How were those processes running ? The other one was on implementing a governance and leadership action plan because there was a feeling of injustice from bosses . One of the insights we got it was that bosses could elect somebody to have a higher position , much based on their relationship and not capabilities . I guess we did n’t give employees the chance to say this openly . And the third one that we were n’t so into organization culture but innovations from last year were giving their plus on employee experience , so it was a point to improve even more . Approach If I could make this once again I would clarify better the process before running it and having a really clear way to explain it so we do n’t lose time . Moreover I would like to have instant data collection since recruitment , induction , etc . so we can use them as a data source on employee experience . ### Output:

22157

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Innovation on Cafe In our local area , I found a café which was recently modified . Before that , the business was not that high , but the business has increased rapidly . The modification means the Structure of the café , Tables , and the atmosphere of the café by setting new things . With the increase in the techniques and the varieties of coffee around the world , it is time to evolve to other processes and Methods . The café has introduced new offers for the customers and taking the feedback to increase the availability of the products and new concepts . The chance of innovating new techniques is multiplying , and we , the users , can modify the needs how we want and make use of new things . To create new things , we have to think in a new way and allow ourselves to think differently . We can choose the varieties that people like and should know what things people are interested in and modify what we do n’t know . So we should select accurate tools and select new businesses . Designers come up with their thoughts and ideas and help to generate new ideas and grow the business . A growing company has many tasks as compared to existing companies . They should increase the market of the business and expand the business . They have also given reasonable offers for the customers and made things happen . We should improve the tools and give more time to increase the business . By Sharan Chauhan

EMAIL: ID_NUM: NAME_STUDENT: Sharan Chauhan PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Innovation on Cafe In our local area , I found a café which was recently modified . Before that , the business was not that high , but the business has increased rapidly . The modification means the Structure of the café , Tables , and the atmosphere of the café by setting new things . With the increase in the techniques and the varieties of coffee around the world , it is time to evolve to other processes and Methods . The café has introduced new offers for the customers and taking the feedback to increase the availability of the products and new concepts . The chance of innovating new techniques is multiplying , and we , the users , can modify the needs how we want and make use of new things . To create new things , we have to think in a new way and allow ourselves to think differently . We can choose the varieties that people like and should know what things people are interested in and modify what we do n’t know . So we should select accurate tools and select new businesses . Designers come up with their thoughts and ideas and help to generate new ideas and grow the business . A growing company has many tasks as compared to existing companies . They should increase the market of the business and expand the business . They have also given reasonable offers for the customers and made things happen . We should improve the tools and give more time to increase the business . By Sharan Chauhan ### Output:

7604

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

E marketing and sales Launch Challenge I am a member of my organization ’s marketing and sales department and my challenge is to improve the sales of clothes within the department by increasing sales in the online channel ( E - Commerce)and to spend marketing budgets on the right campaigns . We had to innovate ideas in 1 month time and we were a team of 10 members from divergent classes and fields . trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic throughout this process . Selection we consulted the team together about what we must focus and what is and what ifs of the project . What is the necessary prototype testing procedure we need to go through . Application First time we focused on planning and execution . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of the project management for our work . Everyone shared their views and we tested this view one by one . Our team went through a two - day training with a project management coach . Next , we went through 7 workshops to structure our tasks and processes in a more systematic way . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger marketing department and IT department also completed an survey . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Tools used : - Journey Mapping It took the employes to get along with the ethnographic groups and understand their problems and find the solutions . Like many wanted certain animation labelled clothes and some needed a more formal attire . Here they focused on targeting these people and understand their needs and gave the the right orders and solutions . Storytelling and visualization Stories about new characters and people invoved more closly on them it reflected their daily lifes and they felt it was their own story of shortage of essentials from the market place the importance of variety through the online sales and what types of characters that are involved including the fictions of avengers and their related ads and stocks . Some were influenced by this and the sales grew . Visualization Charts and images of people and a that reflected the post and blogs from big company social medias and these were reframed into an easy language . the small video clips were used which were more consice and appropriate . these were well understood and used by the company . The company saw a huge gowth of about an increase in sales by 15 % in the 3 month time and the result was a success .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: E marketing and sales Launch Challenge I am a member of my organization ’s marketing and sales department and my challenge is to improve the sales of clothes within the department by increasing sales in the online channel ( E - Commerce)and to spend marketing budgets on the right campaigns . We had to innovate ideas in 1 month time and we were a team of 10 members from divergent classes and fields . trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic throughout this process . Selection we consulted the team together about what we must focus and what is and what ifs of the project . What is the necessary prototype testing procedure we need to go through . Application First time we focused on planning and execution . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of the project management for our work . Everyone shared their views and we tested this view one by one . Our team went through a two - day training with a project management coach . Next , we went through 7 workshops to structure our tasks and processes in a more systematic way . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger marketing department and IT department also completed an survey . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Tools used : - Journey Mapping It took the employes to get along with the ethnographic groups and understand their problems and find the solutions . Like many wanted certain animation labelled clothes and some needed a more formal attire . Here they focused on targeting these people and understand their needs and gave the the right orders and solutions . Storytelling and visualization Stories about new characters and people invoved more closly on them it reflected their daily lifes and they felt it was their own story of shortage of essentials from the market place the importance of variety through the online sales and what types of characters that are involved including the fictions of avengers and their related ads and stocks . Some were influenced by this and the sales grew . Visualization Charts and images of people and a that reflected the post and blogs from big company social medias and these were reframed into an easy language . the small video clips were used which were more consice and appropriate . these were well understood and used by the company . The company saw a huge gowth of about an increase in sales by 15 % in the 3 month time and the result was a success . ### Output:

16338

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection Exercise – Learning Launch Challenge I am an architect and business owner at my design studio . Due to the world changing situations and the digitization era we are going into , I found that having a website or online platform for my business is crucial . The online platform will for sure be a marketing tool as long as a communication tool with the client through which we understand their needs , aspirations , and answer their questions . Thus , the platform should be communicative , joyful , smart and professional . My challenge is that this is going to be the first time for me and the team to create and manage an online platform to deal with our customers . We have some ambiguity regarding how clients best interact with online platforms , which communication and business themes and styles they prefer , what content attract them and at what times . Selection We decided to try the learning launch tool as it will serve as an experiment for us to test some ideas and get some orientation and feedback . Application As this is going to be our first learning launch , we decided to select a single social media platform to start from , which is Instagram , as our clients are in the same age group most active on this platform ( 25- 35 ) . We wanted to test our ideas and assumptions regarding online interaction style with client , best content , the amount of information per post , different tastes of clients and best time to reach out to clients . We also went through a one - day workshop about social media and online platforms content management . After that , we applied learned strategies directly into our learning launch prototype ( eg : creating posts calendar , managing the content flow , adding some joyful and interactive content ) . Insight By applying the learning launch tool , we were able to test our ideas & assumptions regarding managing online business .We found that the most important features in managing online platforms are continuity and staying connected , being simple in giving out an information , using client language , keeping eye on client activity on the platform ( Collecting data ) and analyzing this data to figure out the most appropriate time and content features and growing up from there . Approach Learning launch was the best tool to use in our case and at this early stage . It worked as a prototype testing phase in which we derived important information before launching the official website an being ready for full online services .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection Exercise – Learning Launch Challenge I am an architect and business owner at my design studio . Due to the world changing situations and the digitization era we are going into , I found that having a website or online platform for my business is crucial . The online platform will for sure be a marketing tool as long as a communication tool with the client through which we understand their needs , aspirations , and answer their questions . Thus , the platform should be communicative , joyful , smart and professional . My challenge is that this is going to be the first time for me and the team to create and manage an online platform to deal with our customers . We have some ambiguity regarding how clients best interact with online platforms , which communication and business themes and styles they prefer , what content attract them and at what times . Selection We decided to try the learning launch tool as it will serve as an experiment for us to test some ideas and get some orientation and feedback . Application As this is going to be our first learning launch , we decided to select a single social media platform to start from , which is Instagram , as our clients are in the same age group most active on this platform ( 25- 35 ) . We wanted to test our ideas and assumptions regarding online interaction style with client , best content , the amount of information per post , different tastes of clients and best time to reach out to clients . We also went through a one - day workshop about social media and online platforms content management . After that , we applied learned strategies directly into our learning launch prototype ( eg : creating posts calendar , managing the content flow , adding some joyful and interactive content ) . Insight By applying the learning launch tool , we were able to test our ideas & assumptions regarding managing online business .We found that the most important features in managing online platforms are continuity and staying connected , being simple in giving out an information , using client language , keeping eye on client activity on the platform ( Collecting data ) and analyzing this data to figure out the most appropriate time and content features and growing up from there . Approach Learning launch was the best tool to use in our case and at this early stage . It worked as a prototype testing phase in which we derived important information before launching the official website an being ready for full online services . ### Output:

12671

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mahmoud Shaker Challenge & Selection : I am a learning manager and I selected the storytelling tool to on - board our business partners and learners to implement our L&D strategy and the new ways of learning . In our company , employees are reluctant to use e - learning , they are much more comfortable with face to face training . At the same time , change is accelerating ; full day(s ) available for face to face training is shrinking and digital learning is spreading offering much more opportunities than the classical e - learning . The challenge is to modify the way we organize our learning model and to make sure the trainings we deliver are more efficient , are more connected to the day to day business , adaptable to the size and rhythm of our learners and are a direct leverage in the upskilling . Application : I had to meet a business partner that was reluctant and refused to modify the existing learning program ( on technical expertise ) that was built with her team and delivered to other teams , especially new comers . During the interview I had with the manager , I understood that his reluctance was based on the believe that theoretical training was key to on - board new comers and to make sure that everyone was aligned in terms of knowledge . It was more comfortable for him to know that all the new comers had the same trainings even if at the end of the training it meant that they did n’t learn anything , or not enough compared to the amount of time spent in the training classroom . On the other hand , the feedbacks we had on this training program were not very good . - trainees complained about the content who was too theoretical for a part and there was not enough time for practice , - their managers complained that the trainings were too long ( 2/3 days in a row ) and that trainees were not autonomous when they came back from their training - and tutors ( who trained the new comers on the job ) were uncomfortable since they sometimes needed to train the new comer on the job , the face to face training not being delivered when needed ( we need to have at least 6 new comers to organize a training ) so , they had to fill in the blanks on their own . Insight and approach : Clearly a presentation of the L&D strategy through the power point slides was not going to do the job and I had to translate the concepts into a story that made sense to the business partner I was meeting . I shared the story of a technical quiz on theoretical knowledge that we launched recently on two groups of people , new comers and seniors in the company . The results were not what we expect for both groups . The group of new comers ( before training ) had a similar or even a better score compared to the seniors who were god performers in their job ! When we analyzed the results we realized that the knowledge on which the quiz was built by a few experts was not really useful for the job and furthermore those new comers already acquired this kind of knowledge during their studies . I was able to convince him to try through a pilot a similar approach and also convinced him to work closer with the tutors of his team to make sure of the efficiency of the trainings delivered in terms of content , length and rhythm of upskilling . This course was very useful to me , to on - board our business partners in changing the ways of learning into more modern ways using also the visualization or the learning launch tools .

EMAIL: ID_NUM: NAME_STUDENT: Mahmoud Shaker PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mahmoud Shaker Challenge & Selection : I am a learning manager and I selected the storytelling tool to on - board our business partners and learners to implement our L&D strategy and the new ways of learning . In our company , employees are reluctant to use e - learning , they are much more comfortable with face to face training . At the same time , change is accelerating ; full day(s ) available for face to face training is shrinking and digital learning is spreading offering much more opportunities than the classical e - learning . The challenge is to modify the way we organize our learning model and to make sure the trainings we deliver are more efficient , are more connected to the day to day business , adaptable to the size and rhythm of our learners and are a direct leverage in the upskilling . Application : I had to meet a business partner that was reluctant and refused to modify the existing learning program ( on technical expertise ) that was built with her team and delivered to other teams , especially new comers . During the interview I had with the manager , I understood that his reluctance was based on the believe that theoretical training was key to on - board new comers and to make sure that everyone was aligned in terms of knowledge . It was more comfortable for him to know that all the new comers had the same trainings even if at the end of the training it meant that they did n’t learn anything , or not enough compared to the amount of time spent in the training classroom . On the other hand , the feedbacks we had on this training program were not very good . - trainees complained about the content who was too theoretical for a part and there was not enough time for practice , - their managers complained that the trainings were too long ( 2/3 days in a row ) and that trainees were not autonomous when they came back from their training - and tutors ( who trained the new comers on the job ) were uncomfortable since they sometimes needed to train the new comer on the job , the face to face training not being delivered when needed ( we need to have at least 6 new comers to organize a training ) so , they had to fill in the blanks on their own . Insight and approach : Clearly a presentation of the L&D strategy through the power point slides was not going to do the job and I had to translate the concepts into a story that made sense to the business partner I was meeting . I shared the story of a technical quiz on theoretical knowledge that we launched recently on two groups of people , new comers and seniors in the company . The results were not what we expect for both groups . The group of new comers ( before training ) had a similar or even a better score compared to the seniors who were god performers in their job ! When we analyzed the results we realized that the knowledge on which the quiz was built by a few experts was not really useful for the job and furthermore those new comers already acquired this kind of knowledge during their studies . I was able to convince him to try through a pilot a similar approach and also convinced him to work closer with the tutors of his team to make sure of the efficiency of the trainings delivered in terms of content , length and rhythm of upskilling . This course was very useful to me , to on - board our business partners in changing the ways of learning into more modern ways using also the visualization or the learning launch tools . ### Output:

5568

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization- A new thinking challenge Challenge : I am an industrial engineer working at Hermano 's Best , at my workplace we always have meeting to discuss problems that we faced . Most of us suffer from whiteboard addiction . We find it easy to articulate problems and concepts with boxes , circles , arrows and key words . Recently I happened to be at a formal meeting seated around a table trying to verbalize a problem at my workplace and develop a concept . 30 minutes into the meeting I started to find that people got bored so I had the courage to break the formality and started to draw on a piece of paper . It ’s not the art that mattered , but the surfacing of the problem , conceptualising ideas and gaining the engagement to shape it better . Selection : Visualisation is a core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're enacting a different kind of problem solving that has to bring in more than just logic . Visualisation is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . Application : This tool use imagery to share new ideas instead of trying to explain with words , so that everyone sees the same concept . Most design thinkers call visualisation as “ the mother of all design tools ” , because they are used in every stage of the design thinking process . Visualisation is equal parts listening , thinking and drawing . Listening is the input , thinking is the processing and drawing is the output . These three skills work together equally in understanding complexity , visualising outcomes to create new possibilities . The world will always need people who can see the bigger picture - those who listen , who find patterns , and make connections . The world around us is complex and needs us to strengthen our ability capture and organise ideas . We need more clarity . We need more shared understanding . We need more simplicity . The more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out conversation . In an environment where your ability to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours . Visualisation has a role to play throughout the Design Thinking . It 's an incredible tool , in that sense , in that we 're using those tools and that part of our brain at each phase in the design process . It 's not just something that has an application in one part of the Design Thinking . It has many ways of being useful at different parts of the Design Thinking process . Insight : When the team got to concept development , Visualisation became incredibly useful . Their brains created pictures of something that did n't yet exist . It was creating pictures of something that will soon be . As we moved forward into prototyping , we got much more detailed in the way that we started to visualise . Then we created very complex diagrams and maps of how we though the customer experience is going to work ideally . Pictures and images enabled us to not only help people understand what we were trying to do but to help persuade them in the worthiness of that particular idea or the strength of that concept . Approach : This can be a little intimidating at first for some . I think that people will find that once they start getting in the habit of doing that , I quickly see how the rest of the room responds to me when I got up and I started drawing .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization- A new thinking challenge Challenge : I am an industrial engineer working at Hermano 's Best , at my workplace we always have meeting to discuss problems that we faced . Most of us suffer from whiteboard addiction . We find it easy to articulate problems and concepts with boxes , circles , arrows and key words . Recently I happened to be at a formal meeting seated around a table trying to verbalize a problem at my workplace and develop a concept . 30 minutes into the meeting I started to find that people got bored so I had the courage to break the formality and started to draw on a piece of paper . It ’s not the art that mattered , but the surfacing of the problem , conceptualising ideas and gaining the engagement to shape it better . Selection : Visualisation is a core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're enacting a different kind of problem solving that has to bring in more than just logic . Visualisation is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . Application : This tool use imagery to share new ideas instead of trying to explain with words , so that everyone sees the same concept . Most design thinkers call visualisation as “ the mother of all design tools ” , because they are used in every stage of the design thinking process . Visualisation is equal parts listening , thinking and drawing . Listening is the input , thinking is the processing and drawing is the output . These three skills work together equally in understanding complexity , visualising outcomes to create new possibilities . The world will always need people who can see the bigger picture - those who listen , who find patterns , and make connections . The world around us is complex and needs us to strengthen our ability capture and organise ideas . We need more clarity . We need more shared understanding . We need more simplicity . The more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out conversation . In an environment where your ability to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours . Visualisation has a role to play throughout the Design Thinking . It 's an incredible tool , in that sense , in that we 're using those tools and that part of our brain at each phase in the design process . It 's not just something that has an application in one part of the Design Thinking . It has many ways of being useful at different parts of the Design Thinking process . Insight : When the team got to concept development , Visualisation became incredibly useful . Their brains created pictures of something that did n't yet exist . It was creating pictures of something that will soon be . As we moved forward into prototyping , we got much more detailed in the way that we started to visualise . Then we created very complex diagrams and maps of how we though the customer experience is going to work ideally . Pictures and images enabled us to not only help people understand what we were trying to do but to help persuade them in the worthiness of that particular idea or the strength of that concept . Approach : This can be a little intimidating at first for some . I think that people will find that once they start getting in the habit of doing that , I quickly see how the rest of the room responds to me when I got up and I started drawing . ### Output:

13791

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Tool Applied : Story telling Filip Challenge & Selection Storytelling is a powerful tool that are applicable in various situation of our daily life , ergo it is the tool that I applied all the times . As a marketers of a shampoo company , I always faced the challenges of how to attract more customers to try and fall in love with our new launched products . Besides , I also faced challenges of how to ensure the phenomena of decreasing brand loyalty towards our products being . happened as there are variety of choices for customers to choose in the markets nowadays . I choose to apply storytelling as it is able to get insight into users , build empathy and reach them emotionally . I often create personas to represent target users and add conflict to stories that reflect their user journeys and problems . One of the reason is through crafting stories , we can better understand what users want from a solution . Good stories always captivate audiences . In user experience ( UX ) design , if designers use storytelling throughout the design process to ensure that all work focuses on the users ' needs and the value that company want to give those users . After completing design research to understand your users ' needs and desires , you use your insights to tell a story about who your users are , what they need and how you 'll provide that . This story makes it easy for everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout your project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your product provides value . Application Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice of building brands that directly appeal to consumers ' self , emotional state , needs and aspirations . The purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , power , emotional security , and self - satisfaction are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet Insight By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our product 's function and design to meet user 's expectation . It is through this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services . Approach Through applying the storytelling tools , another tools like visualization and mind - mapping directly applied . in the next steps . One of the reason is learning launch is also an important tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out .

EMAIL: ID_NUM: NAME_STUDENT: Filip PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Tool Applied : Story telling Filip Challenge & Selection Storytelling is a powerful tool that are applicable in various situation of our daily life , ergo it is the tool that I applied all the times . As a marketers of a shampoo company , I always faced the challenges of how to attract more customers to try and fall in love with our new launched products . Besides , I also faced challenges of how to ensure the phenomena of decreasing brand loyalty towards our products being . happened as there are variety of choices for customers to choose in the markets nowadays . I choose to apply storytelling as it is able to get insight into users , build empathy and reach them emotionally . I often create personas to represent target users and add conflict to stories that reflect their user journeys and problems . One of the reason is through crafting stories , we can better understand what users want from a solution . Good stories always captivate audiences . In user experience ( UX ) design , if designers use storytelling throughout the design process to ensure that all work focuses on the users ' needs and the value that company want to give those users . After completing design research to understand your users ' needs and desires , you use your insights to tell a story about who your users are , what they need and how you 'll provide that . This story makes it easy for everyone involved in the project to empathize with the users and ensure that their work matches the story . Having a story throughout your project means marketing the design at the end of the design process is also straightforward , as you already know exactly which story to tell to show how your product provides value . Application Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice of building brands that directly appeal to consumers ' self , emotional state , needs and aspirations . The purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , power , emotional security , and self - satisfaction are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet Insight By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our product 's function and design to meet user 's expectation . It is through this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services . Approach Through applying the storytelling tools , another tools like visualization and mind - mapping directly applied . in the next steps . One of the reason is learning launch is also an important tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out . ### Output:

8127

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

DESIGN THINKING AND INNOVATION - APPROACHES Configuration believing is a human focused way to deal with critical thinking . It ’s a cycle worked from People - motivation acquired by looking and tuning in to them . Prototyping - ideating rapidly to make things genuine . Stories - getting things actualized by selling convincing accounts not " concepts " . Design believing is , at that point , consistently connected to an improved future .. Unlike basic reasoning , which is a cycle of investigation and is related with the ' separating ' of thoughts , plan thinking is an innovative cycle based around the ' developing ' of ideas . In Research , there is a strain between : Normal Repetition Required for Learning Authority of " Standard " Techniques Application / Development of New ideas , Building to believe is embodiment of the prototyping cycle . Prototypes can be harsh however they ought to consistently Empower commitment and conversation . Models do n't must be physical yet should be unmistakable . There are no decisions in plan thinking . This disposes of the dread of disappointment and empowers greatest information and interest . Wild thoughts are welcome , since these frequently lead to the most imaginative solutions . Design thinking ( DT ) is viewed as an arrangement of three covering spaces — suitability , allure , and plausibility — where advancement increments when every one of the three viewpoints are tended to . DT tended to by DT strategies and instruments is viewed as strong for creating advancement and various components could influence the improvement of innovativeness . Despite the fact that DT strategies have been associated with age of innovations , how Design Thinking apparatuses encourage advancements has gotten little consideration in existing examination and enamors the premium of business communities . Unlike basic reasoning , which is a cycle of investigation and is related with the ' separating ' of thoughts , plan believing is a innovative cycle based around the ' developing ' of thoughts .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: DESIGN THINKING AND INNOVATION - APPROACHES Configuration believing is a human focused way to deal with critical thinking . It ’s a cycle worked from People - motivation acquired by looking and tuning in to them . Prototyping - ideating rapidly to make things genuine . Stories - getting things actualized by selling convincing accounts not " concepts " . Design believing is , at that point , consistently connected to an improved future .. Unlike basic reasoning , which is a cycle of investigation and is related with the ' separating ' of thoughts , plan thinking is an innovative cycle based around the ' developing ' of ideas . In Research , there is a strain between : Normal Repetition Required for Learning Authority of " Standard " Techniques Application / Development of New ideas , Building to believe is embodiment of the prototyping cycle . Prototypes can be harsh however they ought to consistently Empower commitment and conversation . Models do n't must be physical yet should be unmistakable . There are no decisions in plan thinking . This disposes of the dread of disappointment and empowers greatest information and interest . Wild thoughts are welcome , since these frequently lead to the most imaginative solutions . Design thinking ( DT ) is viewed as an arrangement of three covering spaces — suitability , allure , and plausibility — where advancement increments when every one of the three viewpoints are tended to . DT tended to by DT strategies and instruments is viewed as strong for creating advancement and various components could influence the improvement of innovativeness . Despite the fact that DT strategies have been associated with age of innovations , how Design Thinking apparatuses encourage advancements has gotten little consideration in existing examination and enamors the premium of business communities . Unlike basic reasoning , which is a cycle of investigation and is related with the ' separating ' of thoughts , plan believing is a innovative cycle based around the ' developing ' of thoughts . ### Output:

19401

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge Our South - Eastern European Bank has the intention to implement for the IT workforce a series of activities that will increase the sense of “ belonging ” in the Bank . IT workforce comprises of 600 people and a vast majority expresses a feeling of demotivation , does n’t participate actively in strategic corporate initiatives and in the long run conflicts arise within several IT teams . Following the Design Thinking Methodology , aim of this Project is to investigate the deeper needs of the IT workforce as well as the underlying root causes that will lead to human centric ideas in order to improve the current situation . The duration of the Project is 30 days and the team comprises by two Design Thinking experts as well as a diversified team of fifteen members . Selection We have decided to proceed with the Learning Launch process . Beleiving that the Learning Launch process is a carefully designed prototype , designed to test the key underlying value- generating assumptions of our new initiative . We make several assumptions and Learning Launch will either confirm or dis - confirm our assumptions . [ https://www.coursera.org/learn/uva-darden-design-thinking- innovation / lecture / F04r6 / learning - launch - tool ] Application First of all , we identified our assumptions and our team started testing those assumptions . We conducted staff interviews focusing on the following axis of questions :  How can we facilitate everyday life of IT workforce through simple , daily activities ?  How can we empower the sense of value and importance of the IT workforce ?  How can we facilitate a human - centric environment for the IT workforce ? During the interviews we focused on : what they said/ what they did/ how they felt and what they thought , and from that , we created an empathy map : The aforementioned questions resulted to more than 175 responses , that were then filtered . The filtering process was based on three criterias : Most Connected with user need , Most Relevant to the original challenge , Most Inspirational . At the end we came down with a shortlist of 8 ideas in order to evolve and proceed with our experimentation . For our first Learning Launch we aimed at ideas focused on the concept of facilitation of the everyday life of IT workforce through simple , daily activities . We included additional questionnaires to our experiment , whose results were demonstrated on storyboards created by the Design Thinking experts . Our initial assumption is based on changing the ‘ Meeting Culture ’ in the organization by improving meeting rules and mindset . At the end , it appeared although people were not happy with the meeting culture of the bank , this was not the primary source of dissatisfaction morale and lack of motivation . For our second Learning Launch we aimed at ideas focused on the concept of empowerment of the sense of value and importance of the IT workforce . This time we conducted open brainstorming sessions in open meeting rooms . Storyboards were created by the team members themselves , this was a fun activity , innovative ideas and feelings were expressed . The deliverable was really amazing : people valued extremely small things of high value , like a healthy snack or a personalized health tip , activities that demonstrate that they are valued by the organization , and somebody is taking care of them . For our third Learning Launch we aimed at ideas focused on the concept of facilitation of a human - centric environment for the Bank ’s IT workforce . Members were encouraged to describe in few written sentences an ideal scenario of what a human centric office would be like for them and at the same time respond to specific coaching questions . The questionnaires were focused on a tool that was launched at that time by the Bank aiming to cultivate respect between employees . Soon , the experiments results revealed that people did not believe in the power and the impact of such a tool in the cultivation of respectful relationships , and thus in the feeling of content and belonging in the everyday life . The initial assumption was not confirmed . Insight By applying the Learning Launch tool , the team identified few assumptions and designed experiments to test these assumptions . We thereby came up with gained insights on what should be done from a corporate point of view in order that the IT personnel feels a sense of belonging and is thus more motivated and productive . The sense of belonging was a multi - factor and dynamic process that in order to achieve it takes simple actions to change . I believe that the second Learning Launch revealed an important truth : sometimes the team spirit generated via live brainstorming can be more efficient than questionnaires , essays , powerBI tools and analytics . When it comes to human feeling and behavior human touch and team spirit were catalysts . The Bank Corporation soon launched a series of simple activities and offerings that highly increased staff morale and sense of belonging . Approach The Learning Launch has proven to be the appropriate tool in order to tackle our problem with the Design Thinking methodology . Next time we will focus on the team recommended insights , insight reports and idea repository and will bring teams together in order to efficiently create narratives for our experiments .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge Our South - Eastern European Bank has the intention to implement for the IT workforce a series of activities that will increase the sense of “ belonging ” in the Bank . IT workforce comprises of 600 people and a vast majority expresses a feeling of demotivation , does n’t participate actively in strategic corporate initiatives and in the long run conflicts arise within several IT teams . Following the Design Thinking Methodology , aim of this Project is to investigate the deeper needs of the IT workforce as well as the underlying root causes that will lead to human centric ideas in order to improve the current situation . The duration of the Project is 30 days and the team comprises by two Design Thinking experts as well as a diversified team of fifteen members . Selection We have decided to proceed with the Learning Launch process . Beleiving that the Learning Launch process is a carefully designed prototype , designed to test the key underlying value- generating assumptions of our new initiative . We make several assumptions and Learning Launch will either confirm or dis - confirm our assumptions . [ https://www.coursera.org/learn/uva-darden-design-thinking- innovation / lecture / F04r6 / learning - launch - tool ] Application First of all , we identified our assumptions and our team started testing those assumptions . We conducted staff interviews focusing on the following axis of questions :  How can we facilitate everyday life of IT workforce through simple , daily activities ?  How can we empower the sense of value and importance of the IT workforce ?  How can we facilitate a human - centric environment for the IT workforce ? During the interviews we focused on : what they said/ what they did/ how they felt and what they thought , and from that , we created an empathy map : The aforementioned questions resulted to more than 175 responses , that were then filtered . The filtering process was based on three criterias : Most Connected with user need , Most Relevant to the original challenge , Most Inspirational . At the end we came down with a shortlist of 8 ideas in order to evolve and proceed with our experimentation . For our first Learning Launch we aimed at ideas focused on the concept of facilitation of the everyday life of IT workforce through simple , daily activities . We included additional questionnaires to our experiment , whose results were demonstrated on storyboards created by the Design Thinking experts . Our initial assumption is based on changing the ‘ Meeting Culture ’ in the organization by improving meeting rules and mindset . At the end , it appeared although people were not happy with the meeting culture of the bank , this was not the primary source of dissatisfaction morale and lack of motivation . For our second Learning Launch we aimed at ideas focused on the concept of empowerment of the sense of value and importance of the IT workforce . This time we conducted open brainstorming sessions in open meeting rooms . Storyboards were created by the team members themselves , this was a fun activity , innovative ideas and feelings were expressed . The deliverable was really amazing : people valued extremely small things of high value , like a healthy snack or a personalized health tip , activities that demonstrate that they are valued by the organization , and somebody is taking care of them . For our third Learning Launch we aimed at ideas focused on the concept of facilitation of a human - centric environment for the Bank ’s IT workforce . Members were encouraged to describe in few written sentences an ideal scenario of what a human centric office would be like for them and at the same time respond to specific coaching questions . The questionnaires were focused on a tool that was launched at that time by the Bank aiming to cultivate respect between employees . Soon , the experiments results revealed that people did not believe in the power and the impact of such a tool in the cultivation of respectful relationships , and thus in the feeling of content and belonging in the everyday life . The initial assumption was not confirmed . Insight By applying the Learning Launch tool , the team identified few assumptions and designed experiments to test these assumptions . We thereby came up with gained insights on what should be done from a corporate point of view in order that the IT personnel feels a sense of belonging and is thus more motivated and productive . The sense of belonging was a multi - factor and dynamic process that in order to achieve it takes simple actions to change . I believe that the second Learning Launch revealed an important truth : sometimes the team spirit generated via live brainstorming can be more efficient than questionnaires , essays , powerBI tools and analytics . When it comes to human feeling and behavior human touch and team spirit were catalysts . The Bank Corporation soon launched a series of simple activities and offerings that highly increased staff morale and sense of belonging . Approach The Learning Launch has proven to be the appropriate tool in order to tackle our problem with the Design Thinking methodology . Next time we will focus on the team recommended insights , insight reports and idea repository and will bring teams together in order to efficiently create narratives for our experiments . ### Output:

13377

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling CHALLENGE : I work in a creative advertising agency . For many years , advertising campaigns have talked about the benefits of the product and tried to connect with consumers in a rational , not emotional way . In 2010 , we received a brief from a Dutch brand and they wanted to launch their products in Spain . They made beauty devices with advanced technology for women . They were the first manufacturer in the world to develop IPL photoepilation technology for use at your home . As they requested , we launched a first campaign explaining the technical characteristics of the product , without listening to the needs of the consumers . Although it went well , we reached 30 % of the market share , in the agency we thought could improve the strategy if we listened to the clients and optimized the message . We wanted to know what they thought and so we could do a brainstorming in the team . SELECTION : We decided to create a campaign through storytelling , listen to what their needs were to connect with their emotions . The stories connect people . APPLICATION : Firstly , on social networks we look at the topics they were talking about . What were their concerns about beauty ? What problem or need was behind wanting to feel beautiful ? Afterwards , we decided to do a focus group with 8 women for testing our beauty devices and ask them what their problems were , their concerns and what they saw when they looked in a mirror . We recorded the experience in the following link : https://www.youtube.com/watch?v=HZ4gVlT93R4&t=1s INSIGHT : We did a brief ethnographic analysis of female consumers and concluded the women are not agree with current beauty patterns . In addition , we obtained the need that they were looking for to satisfy was : to feel secure with themselves . We decided to change the communication strategy and work on the storytelling of the brand about its real problems because , they did n’t want to feel beautiful on the outside , but rather on the inside , to feel safe . The concept we came up with was that life is beautiful without the need for any additional products and we created the campaign : The Beauty of a Real Life . A success because brand engagement grew a lot , brand awareness increased and sales grew . Here we have the result : https://www.youtube.com/watch?v=2Ev1ciZ5e1g&t=1s APPROACH I think the mistake we made was to think on the consumer and NOT like the consumer . I think it ’s essential to be able to work on storytelling to solve any kind of need because we ’re talking about connecting emotions . So next time we ’ll start listening to consumers to create good storytelling from the beginning .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling CHALLENGE : I work in a creative advertising agency . For many years , advertising campaigns have talked about the benefits of the product and tried to connect with consumers in a rational , not emotional way . In 2010 , we received a brief from a Dutch brand and they wanted to launch their products in Spain . They made beauty devices with advanced technology for women . They were the first manufacturer in the world to develop IPL photoepilation technology for use at your home . As they requested , we launched a first campaign explaining the technical characteristics of the product , without listening to the needs of the consumers . Although it went well , we reached 30 % of the market share , in the agency we thought could improve the strategy if we listened to the clients and optimized the message . We wanted to know what they thought and so we could do a brainstorming in the team . SELECTION : We decided to create a campaign through storytelling , listen to what their needs were to connect with their emotions . The stories connect people . APPLICATION : Firstly , on social networks we look at the topics they were talking about . What were their concerns about beauty ? What problem or need was behind wanting to feel beautiful ? Afterwards , we decided to do a focus group with 8 women for testing our beauty devices and ask them what their problems were , their concerns and what they saw when they looked in a mirror . We recorded the experience in the following link : https://www.youtube.com/watch?v=HZ4gVlT93R4&t=1s INSIGHT : We did a brief ethnographic analysis of female consumers and concluded the women are not agree with current beauty patterns . In addition , we obtained the need that they were looking for to satisfy was : to feel secure with themselves . We decided to change the communication strategy and work on the storytelling of the brand about its real problems because , they did n’t want to feel beautiful on the outside , but rather on the inside , to feel safe . The concept we came up with was that life is beautiful without the need for any additional products and we created the campaign : The Beauty of a Real Life . A success because brand engagement grew a lot , brand awareness increased and sales grew . Here we have the result : https://www.youtube.com/watch?v=2Ev1ciZ5e1g&t=1s APPROACH I think the mistake we made was to think on the consumer and NOT like the consumer . I think it ’s essential to be able to work on storytelling to solve any kind of need because we ’re talking about connecting emotions . So next time we ’ll start listening to consumers to create good storytelling from the beginning . ### Output:

18514

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Challenge & Selection The challenge that I faced was during the final project and presentation of my senior course in marketing , where it was required from me to develop a marketing strategy of a pre - assigned product that the professor has chosen , and I have to convince the jury with the product as well with the strategy and how it will sell and reach the customer . I had the whole strategy in mind and on paper , but the real challenge was how to deliver it to the jury . That ’s when I used the visualization tool ; where it will help me connect with my audience , build common ground with them , and deliver the exact idea I have in mind using visuals that will translate my words into visuals for better understanding . Application In order to properly apply the visualization tool , I used a power point presentation that contained main points and ideas as well as images of the product , stores , manufacturing process , channels , and how to better expose the product through different methods such as social media and such . In addition to that , I also used a white board and marker in order to draw and visualize how the plan will be applied with arrows and main stakeholders and such . The presentation started with me introducing the product and highlighting its strengths and its importance , then moved into drawing the plan step by step from point the product leaves the manufacturing plant until it reaches the customer . At a certain point in the presentation , I drew a person representing a customer , and gradually showed them how the product exposure that is being done online caught his attention and pushed him to interact and finally purchase the actual product . Insight & Approach I was really impressed by the attention that the jury had , and how they were never bored by the talking , instead I was constantly receiving positive feedback , head nodes , and smiles showing that they are impressed . The visualization tool has proven that by using simple visual , I was able to strengthen my idea and make more real and more concrete claims and assumption . Without it , my approach would have been less valid and the strategy would not have been communicated effectively and efficiently . It has the ability to further strengthen the discussion when added with verbal communication . After a successful presentation , I recommended the tool to several other colleagues as it proved its success . As well , it received great positive feedback from the jury . This technique has multiple application that I will continue to use throughout my professional career and personal life , due to its proven results that is will provide better feedback , better discussion , greater attention , and most importantly a clearer image and visualization of what is being discussed or presented .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Challenge & Selection The challenge that I faced was during the final project and presentation of my senior course in marketing , where it was required from me to develop a marketing strategy of a pre - assigned product that the professor has chosen , and I have to convince the jury with the product as well with the strategy and how it will sell and reach the customer . I had the whole strategy in mind and on paper , but the real challenge was how to deliver it to the jury . That ’s when I used the visualization tool ; where it will help me connect with my audience , build common ground with them , and deliver the exact idea I have in mind using visuals that will translate my words into visuals for better understanding . Application In order to properly apply the visualization tool , I used a power point presentation that contained main points and ideas as well as images of the product , stores , manufacturing process , channels , and how to better expose the product through different methods such as social media and such . In addition to that , I also used a white board and marker in order to draw and visualize how the plan will be applied with arrows and main stakeholders and such . The presentation started with me introducing the product and highlighting its strengths and its importance , then moved into drawing the plan step by step from point the product leaves the manufacturing plant until it reaches the customer . At a certain point in the presentation , I drew a person representing a customer , and gradually showed them how the product exposure that is being done online caught his attention and pushed him to interact and finally purchase the actual product . Insight & Approach I was really impressed by the attention that the jury had , and how they were never bored by the talking , instead I was constantly receiving positive feedback , head nodes , and smiles showing that they are impressed . The visualization tool has proven that by using simple visual , I was able to strengthen my idea and make more real and more concrete claims and assumption . Without it , my approach would have been less valid and the strategy would not have been communicated effectively and efficiently . It has the ability to further strengthen the discussion when added with verbal communication . After a successful presentation , I recommended the tool to several other colleagues as it proved its success . As well , it received great positive feedback from the jury . This technique has multiple application that I will continue to use throughout my professional career and personal life , due to its proven results that is will provide better feedback , better discussion , greater attention , and most importantly a clearer image and visualization of what is being discussed or presented . ### Output:

16119

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge & Selection Stories are a great way to connect people with ideas at a human level and that what makes storytelling works effectively as a design thinking tool . I am a student in the field of Architecture and I deal with a lot of elements to come up with an idea or concept that works with regards to the context and the people I designed for . I use storytelling to form the core of my design and at the same time to communicate my own ideas . Application Almost all the designs that I have made starts with a story . When designing for a particular space , I would do a small ethnographic research about the people who are going to be the users of that space . I listen to their story and observe the little things that would sometimes be overlooked because those I think , are the important details that every designer should pick up . After listening to their story , I integrate new stories that could be possibly form basing from their own behaviors , experiences and interests . In such a way , I will be able to come up with a design that is user centered and is naturally based on a story as well . In order for my design to appeal to the users , I use storytelling to draw their interest by providing a compelling story that is rich in detail , creates universal emotion and is user- centered . Insight and Approach When I enrolled in this course , I had a little background in design thinking but have not really thought about the tools that would work best when it comes to designing may it be strategic or just purely creative stuff . Through this course , I was able to assess where I stand in the field of design and I was able to narrow down the strategies that I need to learn and approach in order to design well . I believe this really helped me to become more confident and assertive in designing .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge & Selection Stories are a great way to connect people with ideas at a human level and that what makes storytelling works effectively as a design thinking tool . I am a student in the field of Architecture and I deal with a lot of elements to come up with an idea or concept that works with regards to the context and the people I designed for . I use storytelling to form the core of my design and at the same time to communicate my own ideas . Application Almost all the designs that I have made starts with a story . When designing for a particular space , I would do a small ethnographic research about the people who are going to be the users of that space . I listen to their story and observe the little things that would sometimes be overlooked because those I think , are the important details that every designer should pick up . After listening to their story , I integrate new stories that could be possibly form basing from their own behaviors , experiences and interests . In such a way , I will be able to come up with a design that is user centered and is naturally based on a story as well . In order for my design to appeal to the users , I use storytelling to draw their interest by providing a compelling story that is rich in detail , creates universal emotion and is user- centered . Insight and Approach When I enrolled in this course , I had a little background in design thinking but have not really thought about the tools that would work best when it comes to designing may it be strategic or just purely creative stuff . Through this course , I was able to assess where I stand in the field of design and I was able to narrow down the strategies that I need to learn and approach in order to design well . I believe this really helped me to become more confident and assertive in designing . ### Output:

14795

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection The challenge was to generate ideas for markedly improve the customer journey for availing a business loan thereby empowering the customer , fulfilling his / her aspirations and providing delight . To elaborate a little : Current scenario ( As is ) on a high level :  Customer has to visit loan centre / Branch to apply for loan .  Fill up application form and know about the necessary documents required , loan pricing , etc  There ’s a field inspection done and report submitted to underwriting  Underwriters do their job and finally the case is approved / declined  Then again there is a series of document execution for the customer to avail the loan disbursement  This process takes around 7 - 10 days to get completed The challenge is to understand every bit of the lengthy process and ideate on how things could be simplified for the customers Tool Used : Mind mapping . Mind mapping was used to visually map the loan process and challenges faced by the customer . Essentially try to map the customers ’ minds both the end customer and the internal customers as well . Application : We set up a workshop for 2 days for an entire group of diverse people from different departments ( stakeholders ) starting from sales , underwriting , risk , legal , compliance , collections and our team of product development . More or less 25 people participation was there . 5 teams were formed of these people . We used the empty cafeteria and put up boards to enable the workshop We already had huge data from existing business . All had fair idea of the entire process but the missing link was to bring all together on customer empathy . Which was why the mind mapping exercise . We used lot of sticky notes for the same . We also put up printed samples of application form , lists of systems used , agreement documents , etc At every point of the loan process all were asked to point out the hindrances , non - essential items for customers to avail loan . Also they were asked to note the good stuff / essential item that is there in the loan process . Also some pre research on ethnographic were put up at a side . We also set up poster for Stat board having important statistics from existing business . Members used sticky notes to write their points , one on each sticky note . After an hour we asked the members to stick the sticky note on the customer goal boards . One of us helped organize the same . Example of customer goal : loan application . Now some ideas for application came to be as online application . All ideas written on sticky notes were grouped on different customer goal boards . Next step is to draw insights form the idea clusters / customer goal boards . We had deliberated for four hours on the insights statements and found common ground amongst the whole group . The core idea as it came out was to look at everything from the customers ’ lens . To point out more on the insights using design thinking vis - à - vis erstwhile methods : For example risk team in traditional methods would deny any disruption in existing process or ask questions that were more academic - not adding much value to the customer . In this exercise all stakeholders were present at the same place at the same time . So any questions arising from any team would get answered then and there . The very success of the method was due to the fact that all questions were getting answered from customers ’ point of view and that was most important . At the end of the day any product would be successful if that is liked by the customer . This method does that very effectively and quickly-- every idea was moving around a central theme — what did the customer want .. As a lead product owner I found that the method created some sort of chaos in dealing with several ideas and debates around them . Having said that , it is also pertinent to note that these small debates provided the platform for all to come to a common understanding of the customers . At the end of the day we were a happy group of people trying to solve for the customer thereby paving our way to generate more business in a lot quicker period of time . At each point of customer goal , we had lot many ideas to discuss and had substantial food for thought for the next day ’s workshop on What if ? The solutioning … .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection The challenge was to generate ideas for markedly improve the customer journey for availing a business loan thereby empowering the customer , fulfilling his / her aspirations and providing delight . To elaborate a little : Current scenario ( As is ) on a high level :  Customer has to visit loan centre / Branch to apply for loan .  Fill up application form and know about the necessary documents required , loan pricing , etc  There ’s a field inspection done and report submitted to underwriting  Underwriters do their job and finally the case is approved / declined  Then again there is a series of document execution for the customer to avail the loan disbursement  This process takes around 7 - 10 days to get completed The challenge is to understand every bit of the lengthy process and ideate on how things could be simplified for the customers Tool Used : Mind mapping . Mind mapping was used to visually map the loan process and challenges faced by the customer . Essentially try to map the customers ’ minds both the end customer and the internal customers as well . Application : We set up a workshop for 2 days for an entire group of diverse people from different departments ( stakeholders ) starting from sales , underwriting , risk , legal , compliance , collections and our team of product development . More or less 25 people participation was there . 5 teams were formed of these people . We used the empty cafeteria and put up boards to enable the workshop We already had huge data from existing business . All had fair idea of the entire process but the missing link was to bring all together on customer empathy . Which was why the mind mapping exercise . We used lot of sticky notes for the same . We also put up printed samples of application form , lists of systems used , agreement documents , etc At every point of the loan process all were asked to point out the hindrances , non - essential items for customers to avail loan . Also they were asked to note the good stuff / essential item that is there in the loan process . Also some pre research on ethnographic were put up at a side . We also set up poster for Stat board having important statistics from existing business . Members used sticky notes to write their points , one on each sticky note . After an hour we asked the members to stick the sticky note on the customer goal boards . One of us helped organize the same . Example of customer goal : loan application . Now some ideas for application came to be as online application . All ideas written on sticky notes were grouped on different customer goal boards . Next step is to draw insights form the idea clusters / customer goal boards . We had deliberated for four hours on the insights statements and found common ground amongst the whole group . The core idea as it came out was to look at everything from the customers ’ lens . To point out more on the insights using design thinking vis - à - vis erstwhile methods : For example risk team in traditional methods would deny any disruption in existing process or ask questions that were more academic - not adding much value to the customer . In this exercise all stakeholders were present at the same place at the same time . So any questions arising from any team would get answered then and there . The very success of the method was due to the fact that all questions were getting answered from customers ’ point of view and that was most important . At the end of the day any product would be successful if that is liked by the customer . This method does that very effectively and quickly-- every idea was moving around a central theme — what did the customer want .. As a lead product owner I found that the method created some sort of chaos in dealing with several ideas and debates around them . Having said that , it is also pertinent to note that these small debates provided the platform for all to come to a common understanding of the customers . At the end of the day we were a happy group of people trying to solve for the customer thereby paving our way to generate more business in a lot quicker period of time . At each point of customer goal , we had lot many ideas to discuss and had substantial food for thought for the next day ’s workshop on What if ? The solutioning … . ### Output:

15399

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

The team I am part of working at an IT services provider is responsible for providing transformative solutions to Enterprise customers . We frequently experience challenges that significantly impact customer experience and satisfaction when we need to bring disparate cross- functional together to deliver customer outcomes . This problem is largely caused by each team ’s offerings being developed in a silo , so we decided to tackle this challenge by working with the main teams involved to create an integrated holistic view of the customer journey . The challenge space was very broad and complex with a lot of overlaps between the various technology and consulting domains expected to be identified . As a result , we decided to leverage mind maps as a way of getting the information into a visual format from multiple stakeholder ’s perspectives so that we could begin to analyse and brainstorm as a group to tackle the problem . Firstly we created a basic structure as a mental model for each team that spanned the generic sales and delivery phases of the customer journey . We then asked each team to use this as a loose structure from which to develop a mind map of their technology or consulting domain products and services . We then came together as a group to review these collectively and leverage the insights gained to develop the integrated view of the customer journey . The insight gained from this process was highly valuable . Firstly , it helped to raise awareness and appreciation of the broader team capabilities cross - functionally . Secondly , it visually highlighted the areas where there were synergies , overlaps , or nuances related to the different technology & consulting domains that allowed connections to be made that would n’t have been obvious without this process . Lastly , it was the first time the teams could see visually how their disparate products / services could be integrated better to deliver holistic outcomes and customer value in the form of a customer journey map . Mind maps were a very effective tool at the heart of this exercise . There were two areas identified for improvement should this be performed again . Number one was identifying ways to include actual end - customers in the process to get their feedback and “ voice of the customer ” so that it is n’t just an internal exercise . Number two was we identified the need to include business analysis and process engineering expertise in the group exercises so that we could better capture and implement the required changes , as there were a significant amount of change initiatives identified .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: The team I am part of working at an IT services provider is responsible for providing transformative solutions to Enterprise customers . We frequently experience challenges that significantly impact customer experience and satisfaction when we need to bring disparate cross- functional together to deliver customer outcomes . This problem is largely caused by each team ’s offerings being developed in a silo , so we decided to tackle this challenge by working with the main teams involved to create an integrated holistic view of the customer journey . The challenge space was very broad and complex with a lot of overlaps between the various technology and consulting domains expected to be identified . As a result , we decided to leverage mind maps as a way of getting the information into a visual format from multiple stakeholder ’s perspectives so that we could begin to analyse and brainstorm as a group to tackle the problem . Firstly we created a basic structure as a mental model for each team that spanned the generic sales and delivery phases of the customer journey . We then asked each team to use this as a loose structure from which to develop a mind map of their technology or consulting domain products and services . We then came together as a group to review these collectively and leverage the insights gained to develop the integrated view of the customer journey . The insight gained from this process was highly valuable . Firstly , it helped to raise awareness and appreciation of the broader team capabilities cross - functionally . Secondly , it visually highlighted the areas where there were synergies , overlaps , or nuances related to the different technology & consulting domains that allowed connections to be made that would n’t have been obvious without this process . Lastly , it was the first time the teams could see visually how their disparate products / services could be integrated better to deliver holistic outcomes and customer value in the form of a customer journey map . Mind maps were a very effective tool at the heart of this exercise . There were two areas identified for improvement should this be performed again . Number one was identifying ways to include actual end - customers in the process to get their feedback and “ voice of the customer ” so that it is n’t just an internal exercise . Number two was we identified the need to include business analysis and process engineering expertise in the group exercises so that we could better capture and implement the required changes , as there were a significant amount of change initiatives identified . ### Output:

21349

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge Agriculture is Africa 's backbone , accounting for more than half of the country 's GDP in Kenya alone . This is really remarkable . Unfortunately , the farmers who contributed to this outstanding figure continue to live in poverty . This is due to a lack of knowledge about where to find markets for their products , as well as a lack of knowledge about market prices , forcing them to rely on exploitative middlemen who take advantage of the situation . In addition , their revenue is diluted by a lengthy distribution network . I want to built an online platform that uses mobile and web technology to connect small - scale farmers with buyers . My goal is to develop a basic technology that farmers can readily utilise , given that the majority of farmers reside in rural locations with limited access to internet services . This initiative involves IT staff and the marketing team , Because the initiative is new , it is operated entirely by volunteers . This project 's timeline should be no more than three months in order to allow our software development team enough time to produce a prototype of the technology . Our partners will assist us with structuring the initial version of the technology so that we may test it with our primary consumers . Once we get the prototype , our marketing team will assist us in doing our initial go - to - market study . Selection We have opted to use the learning launch tool as a group . This , we feel , will aid us in developing a simple yet effective system that our consumers can simply traverse . We went through many design thinking exercises with some farmers to create a go - to - market prototype . This task aided us in deciding on the learning launch tool for our challenge . This tool will assist us in going through an iterative process to enhance our solution . Working with the prototype will allow us to test the concept on a broader group of farmers . Application Our first launch focused on offering a smartphone - based mobile application with great capabilities such as image capturing , chat , and location . This is to guarantee that we get high - quality information on farm goods that farmers want to sell . Our primary goal was to study farmers ' interactions with the mobile app . This method assisted us in better understanding our market ; many farmers appreciated the technology 's concept ; however , the majority of them did not own a smartphone and had restricted or no internet access owing to their remote geographical position . The majority of farmers have a basic feature phone that ran the Symbian operating system . After conducting extensive research on the farmers , we discovered that we should have prioritized human - centered design above product - centered design . We spent the next three days working with both our marketing and IT teams , as well as the farmers , to enhance the technology so that it could run on a feature phone . We considered all options before settling on developing a USSD platform . Our second launch involved distributing the new platform to a group of farmers to observe how they interacted with it . Our main goal was to look around and see if there were any holes . This method assisted us in better understanding our market and what our users regarded basic . After evaluating the second platform , we conducted interviews with the farmers who used it to learn about their experiences and to see if the second prototype was simple to use . Our top aim was to make the platform as user - friendly as possible for the farmers . Insight We created and evaluated our solutions using the learning tool . We were able to update our mobile application to fulfil the expectations of our users as a result of the learning process . We discovered that the farmers were more at ease using the second mobile application as a result of this procedure . The findings of this approach were utilized by our marketing staff to re - strategize our marketing campaign . Moving forward , our company will priorities human - centered design in order to improve our products and services . Approach The learning launch is the best tool for our company . We must analyze the insights obtained from our first two launches as a team and apply this knowledge into future launch plans since this is the most effective and best manner of approaching and executing solutions . Future launch designs should reflect the knowledge acquired , the progress achieved , and get us closer to a compelling solution that is ready for deployment .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge Agriculture is Africa 's backbone , accounting for more than half of the country 's GDP in Kenya alone . This is really remarkable . Unfortunately , the farmers who contributed to this outstanding figure continue to live in poverty . This is due to a lack of knowledge about where to find markets for their products , as well as a lack of knowledge about market prices , forcing them to rely on exploitative middlemen who take advantage of the situation . In addition , their revenue is diluted by a lengthy distribution network . I want to built an online platform that uses mobile and web technology to connect small - scale farmers with buyers . My goal is to develop a basic technology that farmers can readily utilise , given that the majority of farmers reside in rural locations with limited access to internet services . This initiative involves IT staff and the marketing team , Because the initiative is new , it is operated entirely by volunteers . This project 's timeline should be no more than three months in order to allow our software development team enough time to produce a prototype of the technology . Our partners will assist us with structuring the initial version of the technology so that we may test it with our primary consumers . Once we get the prototype , our marketing team will assist us in doing our initial go - to - market study . Selection We have opted to use the learning launch tool as a group . This , we feel , will aid us in developing a simple yet effective system that our consumers can simply traverse . We went through many design thinking exercises with some farmers to create a go - to - market prototype . This task aided us in deciding on the learning launch tool for our challenge . This tool will assist us in going through an iterative process to enhance our solution . Working with the prototype will allow us to test the concept on a broader group of farmers . Application Our first launch focused on offering a smartphone - based mobile application with great capabilities such as image capturing , chat , and location . This is to guarantee that we get high - quality information on farm goods that farmers want to sell . Our primary goal was to study farmers ' interactions with the mobile app . This method assisted us in better understanding our market ; many farmers appreciated the technology 's concept ; however , the majority of them did not own a smartphone and had restricted or no internet access owing to their remote geographical position . The majority of farmers have a basic feature phone that ran the Symbian operating system . After conducting extensive research on the farmers , we discovered that we should have prioritized human - centered design above product - centered design . We spent the next three days working with both our marketing and IT teams , as well as the farmers , to enhance the technology so that it could run on a feature phone . We considered all options before settling on developing a USSD platform . Our second launch involved distributing the new platform to a group of farmers to observe how they interacted with it . Our main goal was to look around and see if there were any holes . This method assisted us in better understanding our market and what our users regarded basic . After evaluating the second platform , we conducted interviews with the farmers who used it to learn about their experiences and to see if the second prototype was simple to use . Our top aim was to make the platform as user - friendly as possible for the farmers . Insight We created and evaluated our solutions using the learning tool . We were able to update our mobile application to fulfil the expectations of our users as a result of the learning process . We discovered that the farmers were more at ease using the second mobile application as a result of this procedure . The findings of this approach were utilized by our marketing staff to re - strategize our marketing campaign . Moving forward , our company will priorities human - centered design in order to improve our products and services . Approach The learning launch is the best tool for our company . We must analyze the insights obtained from our first two launches as a team and apply this knowledge into future launch plans since this is the most effective and best manner of approaching and executing solutions . Future launch designs should reflect the knowledge acquired , the progress achieved , and get us closer to a compelling solution that is ready for deployment . ### Output:

15007

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Challenge & Selection During this crisis , many small shops that sell Non - essential products closed their doors and they are unable to continue because people are afraid to go outside their homes . Application My story today is about a merchant selling household utensils . Sajjad said that he is going through an economic hardship that people do not come to buy things from him as it was in the first . He even cut the prices of his products in half , but also only a few of them come to the store . He also wishes that he could offer his products on The Internet so that people can search for what they want and buy and even he can deliver products to them in their homes without the need to come to the store and it will also ensure that these products are purge Insight & Approach From the story of John , we see that he needs to display his products on a larger scale , not only through a store , and also needs a way to deliver these products to users . So , since I have a software background , I can program a platform that enables John and anyone who sells products to set up there own online store to display products to people and also enable them to deliver these products to users .

EMAIL: ID_NUM: NAME_STUDENT: Sajjad PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Challenge & Selection During this crisis , many small shops that sell Non - essential products closed their doors and they are unable to continue because people are afraid to go outside their homes . Application My story today is about a merchant selling household utensils . Sajjad said that he is going through an economic hardship that people do not come to buy things from him as it was in the first . He even cut the prices of his products in half , but also only a few of them come to the store . He also wishes that he could offer his products on The Internet so that people can search for what they want and buy and even he can deliver products to them in their homes without the need to come to the store and it will also ensure that these products are purge Insight & Approach From the story of John , we see that he needs to display his products on a larger scale , not only through a store , and also needs a way to deliver these products to users . So , since I have a software background , I can program a platform that enables John and anyone who sells products to set up there own online store to display products to people and also enable them to deliver these products to users . ### Output:

9799

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping Challenge : Describe your challenge , including all relevant information . When I enrolled in my first case championate , I decided not to create my own team , but use a system called “ Team roulette ” . I t was my first experience , and so it was for my new teammates . Case was based on logistecs , and we needed to decide , how we will collect our information in order to get insights about our potential strategy . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . Firstly , we tried to collect our information on A4 pieces of paper – and we learned that it is not suitable to collecting large pieces of data ( 20 + A4 lists is n’t very clear , when you trying to analyzing them simultaneously , right ? ) . So we decided to use what called in this course as Mind Mapping , but in a digital form . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . We decided to use a platform called “ Miro ” . It is an online desk , where you can place stickers , phrases , images , arrows , smiles and etc . in order to use and operate the data with comfort . So we distributed our pieces of information across the deck and finally got the answers from the mind map . Maybe our use of the technique was not very effective , but finally we got answers – and the right answers ! Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . We used ti think that the problem was only in logistics itself , but because of the results of our analysis we started to look at our abstract logistics problem as a subset of a discrete , small concrete problems . It was not shocked us , but we never even thought about it unless we uncovered it with the use of mindmapping . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why I may use it slightly differently , necause from the course we know , that it is not preferable to use such technic , working with a linear problems . So I would rather divede the problems into the linear structural and non - linear unstructured types of problems , analyzing them with differentl approaches .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping Challenge : Describe your challenge , including all relevant information . When I enrolled in my first case championate , I decided not to create my own team , but use a system called “ Team roulette ” . I t was my first experience , and so it was for my new teammates . Case was based on logistecs , and we needed to decide , how we will collect our information in order to get insights about our potential strategy . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . Firstly , we tried to collect our information on A4 pieces of paper – and we learned that it is not suitable to collecting large pieces of data ( 20 + A4 lists is n’t very clear , when you trying to analyzing them simultaneously , right ? ) . So we decided to use what called in this course as Mind Mapping , but in a digital form . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . We decided to use a platform called “ Miro ” . It is an online desk , where you can place stickers , phrases , images , arrows , smiles and etc . in order to use and operate the data with comfort . So we distributed our pieces of information across the deck and finally got the answers from the mind map . Maybe our use of the technique was not very effective , but finally we got answers – and the right answers ! Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . We used ti think that the problem was only in logistics itself , but because of the results of our analysis we started to look at our abstract logistics problem as a subset of a discrete , small concrete problems . It was not shocked us , but we never even thought about it unless we uncovered it with the use of mindmapping . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why I may use it slightly differently , necause from the course we know , that it is not preferable to use such technic , working with a linear problems . So I would rather divede the problems into the linear structural and non - linear unstructured types of problems , analyzing them with differentl approaches . ### Output:

19395

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection I use storytelling all the time . I volunteer as a primary school teacher for an NGO . I teach kids from standard one to five . They are mostly underprivileged and are not motivated to study or come to school initially . Most of their parents are daily wage laborers who do n’t understand the importance of education . The kids often would cause ruckus and fight in class . Most of the students are attending school for the first time and they only come to have their mid day meals . I spend a lot of time talking to them and and finding ways to inspire them to open books . When I work with seniors , I tell them to tell me their stories , about their parents , sisters and brothers . Who is their favorite film hero , which games they play . Then I tell them my stories from my childhood . This way they become comfortable with me and atleast want to sit in class . I also encourage them to talk to each other and tell each other stories . For the first few classes I just let them talk , eat lunch , play and tell me stories . This way school does n’t seem like a scary place for them . Application I have a story to share . In one of the meetings with other teachers , everyone was discussing punishments we could give the children in order to put them in line . I was strictly against punishment and decided to tell them a story . One of the children would be accompanied by his grandmother everyday to school . She sat outside the school for the entire day and went back only with the child . One day I saw her and asked the reason . She said she was scared the schoolteacher would beat him as he is very naughty . I promised her that no such thing would happen and that her grandson would be alright . The boy was indeed a bit difficult . He would throw stuff in class , tear his shirt , and sometimes even try to run away . But he was only 5 years old . I saw a few teachers trying punishments with him . They would send him out of the class or would make him clean the classroom etc . This made him even more difficult . When it was my class , I would go sit with him after giving work to others and just talk with him . I realized that he was actually very bright and just did n’t like being in school . But he liked me . He would start smiling , acting differently when he saw me . One day , he even brought me a chocolate . So I started to walk him home after school which was nearby . On the way I told him stories about alphabets and numbers . After a few months when the exam happened , he topped the class and actually became very sincere . I told this story to show the teachers that kids just want love and want to feel important . Insight & Approach Basically the kid needed individual attention and love . It was not just a lesson for other teachers but also for me . Even though I was just a volunteer and went twice a week , every time he saw me , he jumped from his seat , run to me and hug me . One day he told me that he had no mother and he missed his mom a lot . His elder sister who was ten would make meals with his grandmother . He said sometimes they had to go hungry because grandmother was sick . I told him the story about my childhood where I had to live alone for long durations where I too would miss my mother . Sometimes , the food given by neighbors would go stale by the time I came from school and I had to stay hungry till night when my mom came home . The kid connected with the story and slowly started to remain happier . When I told this story to the teachers , it had a big impact on people there . Punishments were completely banned and volunteers and full time teachers became friendly with the kids . My storytelling model was adapted throughout the school . Even today when I am no more working with the NGO , I keep getting updates that the model is taught to new recruits as example .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection I use storytelling all the time . I volunteer as a primary school teacher for an NGO . I teach kids from standard one to five . They are mostly underprivileged and are not motivated to study or come to school initially . Most of their parents are daily wage laborers who do n’t understand the importance of education . The kids often would cause ruckus and fight in class . Most of the students are attending school for the first time and they only come to have their mid day meals . I spend a lot of time talking to them and and finding ways to inspire them to open books . When I work with seniors , I tell them to tell me their stories , about their parents , sisters and brothers . Who is their favorite film hero , which games they play . Then I tell them my stories from my childhood . This way they become comfortable with me and atleast want to sit in class . I also encourage them to talk to each other and tell each other stories . For the first few classes I just let them talk , eat lunch , play and tell me stories . This way school does n’t seem like a scary place for them . Application I have a story to share . In one of the meetings with other teachers , everyone was discussing punishments we could give the children in order to put them in line . I was strictly against punishment and decided to tell them a story . One of the children would be accompanied by his grandmother everyday to school . She sat outside the school for the entire day and went back only with the child . One day I saw her and asked the reason . She said she was scared the schoolteacher would beat him as he is very naughty . I promised her that no such thing would happen and that her grandson would be alright . The boy was indeed a bit difficult . He would throw stuff in class , tear his shirt , and sometimes even try to run away . But he was only 5 years old . I saw a few teachers trying punishments with him . They would send him out of the class or would make him clean the classroom etc . This made him even more difficult . When it was my class , I would go sit with him after giving work to others and just talk with him . I realized that he was actually very bright and just did n’t like being in school . But he liked me . He would start smiling , acting differently when he saw me . One day , he even brought me a chocolate . So I started to walk him home after school which was nearby . On the way I told him stories about alphabets and numbers . After a few months when the exam happened , he topped the class and actually became very sincere . I told this story to show the teachers that kids just want love and want to feel important . Insight & Approach Basically the kid needed individual attention and love . It was not just a lesson for other teachers but also for me . Even though I was just a volunteer and went twice a week , every time he saw me , he jumped from his seat , run to me and hug me . One day he told me that he had no mother and he missed his mom a lot . His elder sister who was ten would make meals with his grandmother . He said sometimes they had to go hungry because grandmother was sick . I told him the story about my childhood where I had to live alone for long durations where I too would miss my mother . Sometimes , the food given by neighbors would go stale by the time I came from school and I had to stay hungry till night when my mom came home . The kid connected with the story and slowly started to remain happier . When I told this story to the teachers , it had a big impact on people there . Punishments were completely banned and volunteers and full time teachers became friendly with the kids . My storytelling model was adapted throughout the school . Even today when I am no more working with the NGO , I keep getting updates that the model is taught to new recruits as example . ### Output:

20819

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Peer Review Assignment : Utilization of the Learning launch tool of Design Thinking to improvise the stagnant sales of AHC Challenge : I was hired as a Marketing Research Analyst in a firm Good2Consult Good2Consult is a company that deals in plywood , flush doors , laminates , adhesives , door / window fittings- the one - stop solution to all your housing needs . My first stint with the organization was when I was handed over the company ’s past five year data and was asked to analyse the same . On analysing the data deeply , it was evident that the company had stagnant growth rate for the last 3 years out of the five . On going deep into the customer base , we understood that the company had acquired only 10 % new customers in relation to the past year , and despite its current marketing strategies . Our current challenge was to figure a way to acquire new customers and understand what issues the current customers are facing inorder to improve our services better . Selection : Since the learning launch tool is a fast and a cheap way to experiment an idea and a prototype , it was an ideal design thinking activity for our company . Insights : We started off with questioning our customers and taking their feedback about their experience in the company . It did n’t take much to realize that the customers found it tough to navigate in the store and also view options with great ease . They also thought that few stocks of door / window fittings like aldrop , handles , tower bolts were out - dated and not updated as per the current trends . Application & Approach : We did a pilot project with a vendor - management company , a marketing agency and a interior designer to make the placement of our products better . In the initial bit , the process was about continual feedback & improvisation from the customers . We came to understand what are the important products and placed them in a more visible space of the store . We also removed some of our redundant stock and bought in the hardware fittings which are more trendy . We made social media pages- facebook , Google+ MyBusiness page , etc and made our online presence felt with monthly post boosts . By starting small and going back to the customers to co - create we were able to acquire novel customers & improve the shopping experience of the existing customers . The results were astonishing in the pilot phase and hence the company decided to replicate this approach in all the other experience stores .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Peer Review Assignment : Utilization of the Learning launch tool of Design Thinking to improvise the stagnant sales of AHC Challenge : I was hired as a Marketing Research Analyst in a firm Good2Consult Good2Consult is a company that deals in plywood , flush doors , laminates , adhesives , door / window fittings- the one - stop solution to all your housing needs . My first stint with the organization was when I was handed over the company ’s past five year data and was asked to analyse the same . On analysing the data deeply , it was evident that the company had stagnant growth rate for the last 3 years out of the five . On going deep into the customer base , we understood that the company had acquired only 10 % new customers in relation to the past year , and despite its current marketing strategies . Our current challenge was to figure a way to acquire new customers and understand what issues the current customers are facing inorder to improve our services better . Selection : Since the learning launch tool is a fast and a cheap way to experiment an idea and a prototype , it was an ideal design thinking activity for our company . Insights : We started off with questioning our customers and taking their feedback about their experience in the company . It did n’t take much to realize that the customers found it tough to navigate in the store and also view options with great ease . They also thought that few stocks of door / window fittings like aldrop , handles , tower bolts were out - dated and not updated as per the current trends . Application & Approach : We did a pilot project with a vendor - management company , a marketing agency and a interior designer to make the placement of our products better . In the initial bit , the process was about continual feedback & improvisation from the customers . We came to understand what are the important products and placed them in a more visible space of the store . We also removed some of our redundant stock and bought in the hardware fittings which are more trendy . We made social media pages- facebook , Google+ MyBusiness page , etc and made our online presence felt with monthly post boosts . By starting small and going back to the customers to co - create we were able to acquire novel customers & improve the shopping experience of the existing customers . The results were astonishing in the pilot phase and hence the company decided to replicate this approach in all the other experience stores . ### Output:

17302

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection “ You have always been good in storytelling ” my friends and family said to me in last ten years . I can tell about my dream like a novel or a movie . They like listening to me . I must confest that I like telling . Even my anecdotes amused them . I know it is about how to tell more than what you tell : ) I have lots of stories about this but I will tell you the last one . Application My friend , Mohammed , wanted to learn German language but he always feared to give up early . He had not no time to go to a course . I recommend him a software “ Rosetta Stone ” . He could n’t believe because a software can not achieve this . I needed a story to manipulate him . I knew the programme and I really knew how beneficial and functional it is . I said “ Mohammed , this is amazing pogramme . You have ability to learn a language . I had a friend who wants to Yiddish language to live in Israel . And I think it is more difficult than German language I think . He started to learn from Rosetta Stone and got some books , and got some friends on web . He could n’t believe how he proceed . And do you know what ? He lives in Tel Aviv now . But in real I had no friend like him . Nobody wanted to learn Yiddish and lived in Israel : ) Insight & Approach I was sure my insight was true . He just need a encouragement . Mohammed does n’t still know the truth about Yiddish . But Mohammed can speak German in intermediate level . Sometimes we just need a mini spark to flare . And a good storytelling can do it easily .

EMAIL: ID_NUM: NAME_STUDENT: Mohammed, Mohammed, Mohammed, Mohammed PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection “ You have always been good in storytelling ” my friends and family said to me in last ten years . I can tell about my dream like a novel or a movie . They like listening to me . I must confest that I like telling . Even my anecdotes amused them . I know it is about how to tell more than what you tell : ) I have lots of stories about this but I will tell you the last one . Application My friend , Mohammed , wanted to learn German language but he always feared to give up early . He had not no time to go to a course . I recommend him a software “ Rosetta Stone ” . He could n’t believe because a software can not achieve this . I needed a story to manipulate him . I knew the programme and I really knew how beneficial and functional it is . I said “ Mohammed , this is amazing pogramme . You have ability to learn a language . I had a friend who wants to Yiddish language to live in Israel . And I think it is more difficult than German language I think . He started to learn from Rosetta Stone and got some books , and got some friends on web . He could n’t believe how he proceed . And do you know what ? He lives in Tel Aviv now . But in real I had no friend like him . Nobody wanted to learn Yiddish and lived in Israel : ) Insight & Approach I was sure my insight was true . He just need a encouragement . Mohammed does n’t still know the truth about Yiddish . But Mohammed can speak German in intermediate level . Sometimes we just need a mini spark to flare . And a good storytelling can do it easily . ### Output:

4323

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Storytelling Challenge Foreign nationals moving to the UK for professional , academic or personal reasons , who financial institutions are eager to acquire as customers and serve to the full , have the same offers / opportunities and burdens across competitors in the market . This makes hard for any single financial institution to stand out so to attract and engage them at an early stage . However , offerings are highly affected by regulatory and practical constraints that leave little room for products and services ’ improvement and to developing valid differentiators in the market place . Hence , the main challenge remains to attract the audience with an undifferentiated offer , to intercept their needs early on and entice them enough to become customers to then establish a long standing relationship for future developments . The market data provides strong basis to pursue this business with high potential for greater market share and future business growth within the affluent customers ’ targeted segment . Selection The tool I chose is the storytelling as this will deliver a two folds ’ benefit . It will provide the deeper insight and understanding we need to bring different elements to what we have and do n’t have in the proposition currently available and shift focus on what really matters to prospects / future customers with an understanding of their deep needs , sentiment and personal story , which will form the core of the business goals ’ activities . This will help also to build the business case with the top management who ’ll need to support the future plan . To do this first and foremost we must get to know the audience , deeply and thoroughly and understand what would bring that element(s ) to hit the mark through alternative routes , vs tackling the offering as it stands . And I believe that storytelling will help us do that . We ’ll need to gather essential part of the story where the emotional , social and functional needs unfold and reveal themselves for what they really are in given circumstances . This will help identify the opportunities to become a trusted point of reference for this segment . Application To start gathering insight I organised some ( 3 - 5 ) round tables of small groups of people ( 5 - 8) , from different nationalities within the age group , background and status of interest within the parameters of our target audience . Questions are mainly prompts for open discussion where sticky notes are distributed to collect input and to cluster themes . The conversation is guided so that we go through the process customers followed before , during and after moving to the new country , assessing the needs ( functional , emotional and social ) and the path they took . One to one interviews ( with about 20 people ) which allow for more personal and deeper conversations , provided us with the granularity of information we need to revert back to the initial clustering ( input collected through the round tables ) to check the mapping of findings and to cross reference circumstances and needs throughout the customers ’ journey . Insight and Approach By using this tool , we were able to grasp the common needs and expectations based on the shared sentiment in a specific point in time – how that can help the audience in the transition and therefore how the brand / company / institution becomes a strong ally for the present and the future needs of these people . It also allows to exploit what we take from customers ’ input and “ translate ” it into plain language that relates to them and their stories , connecting them with the brand by seeing the solution to their needs in a brand / company / institution that understands and fully comprehends expectations by anticipating the response . The interview techniques and round tables , coupled with market data , have provided both hard facts and valuable insight to also bring on - board the top management who must support activities in order to succeed . In particular , the Storytelling tool enabled us to find the most powerful part of the message , adding colour to the strategy and proving that we can gain mkt share with the same “ offer ” whilst addressing the audience in the right way . Recommendations on the narrative and the communications at large have strong foundations , proving very successful to align front line staff with senior management , creating a common understanding , accessible to all . I trust the storytelling is the best tool to dig deeper , to gain true insight and formulate proposals around the “ reality ” of lives with a good story designed to make them connect with the brand – with a language and a narrative that they understand and identify with , particularly in a specific moment in time ( i.e. circumstances ) which we can only investigate through immersion and sound understanding . We gathered valuable vision on how to hit the mark by discovering where is the connection with the brand and how to share awareness through the channel , language and manner that speak to the audience we ’re trying to reach .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Storytelling Challenge Foreign nationals moving to the UK for professional , academic or personal reasons , who financial institutions are eager to acquire as customers and serve to the full , have the same offers / opportunities and burdens across competitors in the market . This makes hard for any single financial institution to stand out so to attract and engage them at an early stage . However , offerings are highly affected by regulatory and practical constraints that leave little room for products and services ’ improvement and to developing valid differentiators in the market place . Hence , the main challenge remains to attract the audience with an undifferentiated offer , to intercept their needs early on and entice them enough to become customers to then establish a long standing relationship for future developments . The market data provides strong basis to pursue this business with high potential for greater market share and future business growth within the affluent customers ’ targeted segment . Selection The tool I chose is the storytelling as this will deliver a two folds ’ benefit . It will provide the deeper insight and understanding we need to bring different elements to what we have and do n’t have in the proposition currently available and shift focus on what really matters to prospects / future customers with an understanding of their deep needs , sentiment and personal story , which will form the core of the business goals ’ activities . This will help also to build the business case with the top management who ’ll need to support the future plan . To do this first and foremost we must get to know the audience , deeply and thoroughly and understand what would bring that element(s ) to hit the mark through alternative routes , vs tackling the offering as it stands . And I believe that storytelling will help us do that . We ’ll need to gather essential part of the story where the emotional , social and functional needs unfold and reveal themselves for what they really are in given circumstances . This will help identify the opportunities to become a trusted point of reference for this segment . Application To start gathering insight I organised some ( 3 - 5 ) round tables of small groups of people ( 5 - 8) , from different nationalities within the age group , background and status of interest within the parameters of our target audience . Questions are mainly prompts for open discussion where sticky notes are distributed to collect input and to cluster themes . The conversation is guided so that we go through the process customers followed before , during and after moving to the new country , assessing the needs ( functional , emotional and social ) and the path they took . One to one interviews ( with about 20 people ) which allow for more personal and deeper conversations , provided us with the granularity of information we need to revert back to the initial clustering ( input collected through the round tables ) to check the mapping of findings and to cross reference circumstances and needs throughout the customers ’ journey . Insight and Approach By using this tool , we were able to grasp the common needs and expectations based on the shared sentiment in a specific point in time – how that can help the audience in the transition and therefore how the brand / company / institution becomes a strong ally for the present and the future needs of these people . It also allows to exploit what we take from customers ’ input and “ translate ” it into plain language that relates to them and their stories , connecting them with the brand by seeing the solution to their needs in a brand / company / institution that understands and fully comprehends expectations by anticipating the response . The interview techniques and round tables , coupled with market data , have provided both hard facts and valuable insight to also bring on - board the top management who must support activities in order to succeed . In particular , the Storytelling tool enabled us to find the most powerful part of the message , adding colour to the strategy and proving that we can gain mkt share with the same “ offer ” whilst addressing the audience in the right way . Recommendations on the narrative and the communications at large have strong foundations , proving very successful to align front line staff with senior management , creating a common understanding , accessible to all . I trust the storytelling is the best tool to dig deeper , to gain true insight and formulate proposals around the “ reality ” of lives with a good story designed to make them connect with the brand – with a language and a narrative that they understand and identify with , particularly in a specific moment in time ( i.e. circumstances ) which we can only investigate through immersion and sound understanding . We gathered valuable vision on how to hit the mark by discovering where is the connection with the brand and how to share awareness through the channel , language and manner that speak to the audience we ’re trying to reach . ### Output:

13617

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection - Visualization tool Challenge & Selection Our company specializes in developing Digital Transformation projects and one of our biggest clients in Colombia asked us to develop a project to improve their client knowledge and interaction with the digital environment . This company , a leader in providing health services and medical insurance , has initiated a strategic change to improve their focus on the client ( human centric ) and all its processes to obtain more information about the needs and wishes of their consumers to create a mobile App which will help the company provide better services to their clients . The tool used to carry out this process has been Visual Thinking . This methodology allowed us to unify criteria in the ideation and development of the design of the new mobile App of the brand through the contributions of customers and non - customers of this service . This visualization tool , that I learned much more about in Angela Ayer´s video , allowed us to create consensus and agreement among future users to transversally develop the company´s new Mobile App , by going through some of the stages of Design Thinking ( Ideation , exploration , patterns , prototype , among others ) . Application To develop this project we decided to hold sessions with focus groups of users and non - users of this service , which was divided into three different sessions , with 15 participants in each meeting . In the first session , we wanted to obtain more information about the digital habits of the users and to know with what devices ( desktop , tablet , mobile ) and what Apps they used in their daily lives . It was also very important to know the different payment methods of these Apps to know which they liked more for their usability and security . Subsequently , we asked several questions about the relationship between users and health services provided by the competition , analyzing the levels of service , management , medical charts , communication channels with clients and digital platforms , in order to know about the decision making for hiring this type of service . Finally , we wanted to understand better how the user experience was in the mobile phone App management of medical insurance services in the country . In this way , we managed to extract more information about the user´s motivations when hiring a certain company , the procedures for requesting medical appointments , the payment of the service or the usability of the competitions Apps . In the second session , we created some clusters with different socio - cultural user typologies , using the Brainstorming methodology , to determine the problems generated in the interaction among the digital channels of the companies in the industry , to know in depth what tools they use in this interaction and what solutions the users propose to solve these problems ( identifying with stickers the most voted solutions and that gather better consensus among all the participants in the session ) . In the third and final session , which we named the session of prototyping , we proposed to the clients that they were the board of directors of a large health insurance company and that they should design in the meeting what the new mobile App of the company should be like , based on the lessons learned in previous sessions . The teams of 5 people each , had 30 minutes to develop the brainstorming session , 10 minutes to draw and present their designs using visualization tool and 25 minutes to vote for the best developments and unify a final design with the best functionalities developed in the 3 groups . Finallly , we asked the users to answer some questions , such as : What are the digital channels that the brand should develop ? How can you communicate your added value to the customer ? What functions should your new App have ? How will you communicate with the customers the launch of these new digital channels ? . With this information a report was created highlighting the main conclusions explaining the whole process to present it to our client , reiterating the collaborative process that had been carried out with the users . Insight & Approach What I have most learned leading this project is how easy we can impact and improve our users lives , when we put our clients at the center of the development of a project or a service . In this case , we managed to extract very valuable information about how people want to interact with the services of a medical insurance company . Now we can even imagine what will be the next services that the client will demand from this company , being able to plan and identify the ideation and prototyping of new services . It has also been surprising how the collaborative process of co - creation between the users has been developed , which has allowed the hypothesis to evolve for the company before starting this project . With the visualization tool we have been able to find the connections between general and specific problems and the other way around to therefore identify the solution to fix it . For future processes , I would like to analyze the results that we will obtain using the visualization tool with the information that we could obtain from the consumer 's journey , to find the correlations between the opinions of the users and the real transactions they will make on these platforms .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection - Visualization tool Challenge & Selection Our company specializes in developing Digital Transformation projects and one of our biggest clients in Colombia asked us to develop a project to improve their client knowledge and interaction with the digital environment . This company , a leader in providing health services and medical insurance , has initiated a strategic change to improve their focus on the client ( human centric ) and all its processes to obtain more information about the needs and wishes of their consumers to create a mobile App which will help the company provide better services to their clients . The tool used to carry out this process has been Visual Thinking . This methodology allowed us to unify criteria in the ideation and development of the design of the new mobile App of the brand through the contributions of customers and non - customers of this service . This visualization tool , that I learned much more about in Angela Ayer´s video , allowed us to create consensus and agreement among future users to transversally develop the company´s new Mobile App , by going through some of the stages of Design Thinking ( Ideation , exploration , patterns , prototype , among others ) . Application To develop this project we decided to hold sessions with focus groups of users and non - users of this service , which was divided into three different sessions , with 15 participants in each meeting . In the first session , we wanted to obtain more information about the digital habits of the users and to know with what devices ( desktop , tablet , mobile ) and what Apps they used in their daily lives . It was also very important to know the different payment methods of these Apps to know which they liked more for their usability and security . Subsequently , we asked several questions about the relationship between users and health services provided by the competition , analyzing the levels of service , management , medical charts , communication channels with clients and digital platforms , in order to know about the decision making for hiring this type of service . Finally , we wanted to understand better how the user experience was in the mobile phone App management of medical insurance services in the country . In this way , we managed to extract more information about the user´s motivations when hiring a certain company , the procedures for requesting medical appointments , the payment of the service or the usability of the competitions Apps . In the second session , we created some clusters with different socio - cultural user typologies , using the Brainstorming methodology , to determine the problems generated in the interaction among the digital channels of the companies in the industry , to know in depth what tools they use in this interaction and what solutions the users propose to solve these problems ( identifying with stickers the most voted solutions and that gather better consensus among all the participants in the session ) . In the third and final session , which we named the session of prototyping , we proposed to the clients that they were the board of directors of a large health insurance company and that they should design in the meeting what the new mobile App of the company should be like , based on the lessons learned in previous sessions . The teams of 5 people each , had 30 minutes to develop the brainstorming session , 10 minutes to draw and present their designs using visualization tool and 25 minutes to vote for the best developments and unify a final design with the best functionalities developed in the 3 groups . Finallly , we asked the users to answer some questions , such as : What are the digital channels that the brand should develop ? How can you communicate your added value to the customer ? What functions should your new App have ? How will you communicate with the customers the launch of these new digital channels ? . With this information a report was created highlighting the main conclusions explaining the whole process to present it to our client , reiterating the collaborative process that had been carried out with the users . Insight & Approach What I have most learned leading this project is how easy we can impact and improve our users lives , when we put our clients at the center of the development of a project or a service . In this case , we managed to extract very valuable information about how people want to interact with the services of a medical insurance company . Now we can even imagine what will be the next services that the client will demand from this company , being able to plan and identify the ideation and prototyping of new services . It has also been surprising how the collaborative process of co - creation between the users has been developed , which has allowed the hypothesis to evolve for the company before starting this project . With the visualization tool we have been able to find the connections between general and specific problems and the other way around to therefore identify the solution to fix it . For future processes , I would like to analyze the results that we will obtain using the visualization tool with the information that we could obtain from the consumer 's journey , to find the correlations between the opinions of the users and the real transactions they will make on these platforms . ### Output:

19290

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I am working as personnel for an organization that is enthusiastic in providing an alternate learning environment , where in it gives you an idea how education can change a student ’s career using hands - on experience as well as online studies . The challenge that we face came from considering our current situation , experiencing COVID-19 outbreak pandemic , where students can not have exposure to practical and hand - on learning . So , the challenge is to ensure that learning can happen online . To understand much better , we should also understand how long the learning span of a student is who enrolled to learn such skills over online video . Selection : The tool we would like to use is a Learning Launch . As part of organization , we are also a focused on making face shields for this COVID-19 crisis with an educational business that is on a standstill with students ’ enrolment & waiting for instructions on what can be done next . Our pioneers are also involved in implementing design thinking tools . This is the time we figured that a learning launch would be one of the best possible tools to solve the challenge . Application : First and foremost , we can not afford to have an instructor and space to teach . We need to solve in a theoretical way . Hence , sitting in a comfort zone i.e. home , an instructor and me gathered a list of all possible solutions to upgrade the skills that needs to be done physically . Secondly , we started interviewing the students to know how one can perceive . A half hour interview consists of these questions such as What are the interest levels when learning online ? , Does the learning stay with student when they are implementing it directly on a piece of hardware ? and How long a student can afford to sit through a session if they are simultaneously practicing with instructor ? After understanding those answers , we decided to roll out our skills in form on video tutorial . We found that as a simple way to go about it . Finally , we arranged a software to be installed in each student ’s laptops / desktops and go live through a screen sharing session ( programming ) . We conducted tutorials , Discussion rooms live during the week . Insight : Post these live sessions , we had quick overview that the learning was able to share in form of video that can be used to refer over a period which results in long term learning . We also shared the files with the people who were held up in the office to render them , to show the students on where exactly they went wrong & what can improve in their files . Also planning to send out hardware devices to the students after the lockdown regulations to make sure that students are implementing it directly on the tool . If they fail in implementing , they can schedule calls with the instructor and could know a way to solve their problem . This would result in working faster and in an efficient way . Approach : In order in make a difference when compared with other online learning tutorials , now we are planning to conduct a Design Thinking Session with our organization student itself . This helps to understand whenever and wherever we are working wrong . This results in improving the learning . In this latest way of understanding the target audience , we shall be using all possible ways and tools thus indeed help us in understanding the true problem when we release better skills for the students to learn from later on .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I am working as personnel for an organization that is enthusiastic in providing an alternate learning environment , where in it gives you an idea how education can change a student ’s career using hands - on experience as well as online studies . The challenge that we face came from considering our current situation , experiencing COVID-19 outbreak pandemic , where students can not have exposure to practical and hand - on learning . So , the challenge is to ensure that learning can happen online . To understand much better , we should also understand how long the learning span of a student is who enrolled to learn such skills over online video . Selection : The tool we would like to use is a Learning Launch . As part of organization , we are also a focused on making face shields for this COVID-19 crisis with an educational business that is on a standstill with students ’ enrolment & waiting for instructions on what can be done next . Our pioneers are also involved in implementing design thinking tools . This is the time we figured that a learning launch would be one of the best possible tools to solve the challenge . Application : First and foremost , we can not afford to have an instructor and space to teach . We need to solve in a theoretical way . Hence , sitting in a comfort zone i.e. home , an instructor and me gathered a list of all possible solutions to upgrade the skills that needs to be done physically . Secondly , we started interviewing the students to know how one can perceive . A half hour interview consists of these questions such as What are the interest levels when learning online ? , Does the learning stay with student when they are implementing it directly on a piece of hardware ? and How long a student can afford to sit through a session if they are simultaneously practicing with instructor ? After understanding those answers , we decided to roll out our skills in form on video tutorial . We found that as a simple way to go about it . Finally , we arranged a software to be installed in each student ’s laptops / desktops and go live through a screen sharing session ( programming ) . We conducted tutorials , Discussion rooms live during the week . Insight : Post these live sessions , we had quick overview that the learning was able to share in form of video that can be used to refer over a period which results in long term learning . We also shared the files with the people who were held up in the office to render them , to show the students on where exactly they went wrong & what can improve in their files . Also planning to send out hardware devices to the students after the lockdown regulations to make sure that students are implementing it directly on the tool . If they fail in implementing , they can schedule calls with the instructor and could know a way to solve their problem . This would result in working faster and in an efficient way . Approach : In order in make a difference when compared with other online learning tutorials , now we are planning to conduct a Design Thinking Session with our organization student itself . This helps to understand whenever and wherever we are working wrong . This results in improving the learning . In this latest way of understanding the target audience , we shall be using all possible ways and tools thus indeed help us in understanding the true problem when we release better skills for the students to learn from later on . ### Output:

14219

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Assignment 1 Assignment Challenge : Describe your challenge , including all relevant information . From employees perspective , there is no central location where all tasks and activities in my organization ( a division within a big company ) are properly tracked and monitored . Frequently people in the organization do not know who is doing what , what are tasks they are responsible for and what are the expectorations . For a manager perspective , it is very difficult to get birds - eye view of the status of tasks and projects in the organization and getting any details about any particular task or project requires distracting employees by asking them to stop their work and generate reports to inform management and decision makers of simple and trivial information about their tasks . Also there is no way to know how much of the organization activities are aligned with actual objectives . For information confidentiality reasons , we can not use any of the cloud - based task / project management tools . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . Used the internal Microsoft SharePoint system to develop central location where all the organization activities ( projects , tasks , meeting minutes , knowledge items ... etc ) would be stored and interlinked together . SharePoint allows non - technical people to develop a wide variety of information structures which means that the solution can be quickly and changed and adopted to the needs of users without long change cycles . Also the flexibility of the SharePoint platform would allow for changes as the operating model of the organization changes as incremental improvements are made along the way . The final benefit of using this platform is that employees were already familiar with the platform as it is used as the internal Assignment 2 website tool for many divisions within the company but none have used its extended capabilities to address the challenge at hand . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . Whilst the MS SharePoint provides a high degree of flexibility for structuring and linking data , it did not have these structures ready - for - use . Therefore a bit of upfront analysis needed to be performed starting with the most important data structures required and the minimal structures ( e.g. tasks and projects with minimal list of attributes / fields ) using min mapping . Then a Learning Launch was employed to add more data structures , fields / attributes and interlinks / relationships between data structures based on users feedback . Occasionally , data structures where revised to scale them down when certain features proved not to be useful and hence rapid iterations from hypothesis to testing to scaling were applied . Chief among the gradually built structures , there was finally a clear structures to view all activities and link them to the organization objectives and get a online instant reporting of status of the activities and how many are aligned with organization objectives and how many are not . Also the solution allowed for a sort of a built - in status update since individuals can updated the status of their tasks once and then anyone else can pull the status without management or staff having to distract each other through a reporting buracrecy . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . The initial mind mapping analysis turned to have exaggerated many of the actual requirements from the users and only through the learning launch that the users themselves actually discovered that certain features were not actually needed or will not be used as often as expected and the added complexity did not warrant introducing these features . The learning launch also resulted in the both the users recognizing that many of the other technical features in the chosen solution ( for Assignment 3 example the Search feature in SharePoint ) presented opportunities that would not requiring copying the exact manual practices that people used to use to track their own tasks prior to using this solution . This resulted in the users revising their initial design to leverage the new features and let go of old practices . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . Next time I would probably have started the Learning Launch a little bit earlier before spending too much time on mind mapping which resulted in complicated mind map that turned out to be unrealistic . However , the mind map was actually useful for capturing the major concepts , resources and stakeholders . Luckily , we decided after some time working on the mind map to stop and selected a limited number of branches to implement for the Learning Launch . I think spending too much time or attempting to be too detailed when doing mind mapping could be problematic in driving people to over analyze problems .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Assignment 1 Assignment Challenge : Describe your challenge , including all relevant information . From employees perspective , there is no central location where all tasks and activities in my organization ( a division within a big company ) are properly tracked and monitored . Frequently people in the organization do not know who is doing what , what are tasks they are responsible for and what are the expectorations . For a manager perspective , it is very difficult to get birds - eye view of the status of tasks and projects in the organization and getting any details about any particular task or project requires distracting employees by asking them to stop their work and generate reports to inform management and decision makers of simple and trivial information about their tasks . Also there is no way to know how much of the organization activities are aligned with actual objectives . For information confidentiality reasons , we can not use any of the cloud - based task / project management tools . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . Used the internal Microsoft SharePoint system to develop central location where all the organization activities ( projects , tasks , meeting minutes , knowledge items ... etc ) would be stored and interlinked together . SharePoint allows non - technical people to develop a wide variety of information structures which means that the solution can be quickly and changed and adopted to the needs of users without long change cycles . Also the flexibility of the SharePoint platform would allow for changes as the operating model of the organization changes as incremental improvements are made along the way . The final benefit of using this platform is that employees were already familiar with the platform as it is used as the internal Assignment 2 website tool for many divisions within the company but none have used its extended capabilities to address the challenge at hand . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . Whilst the MS SharePoint provides a high degree of flexibility for structuring and linking data , it did not have these structures ready - for - use . Therefore a bit of upfront analysis needed to be performed starting with the most important data structures required and the minimal structures ( e.g. tasks and projects with minimal list of attributes / fields ) using min mapping . Then a Learning Launch was employed to add more data structures , fields / attributes and interlinks / relationships between data structures based on users feedback . Occasionally , data structures where revised to scale them down when certain features proved not to be useful and hence rapid iterations from hypothesis to testing to scaling were applied . Chief among the gradually built structures , there was finally a clear structures to view all activities and link them to the organization objectives and get a online instant reporting of status of the activities and how many are aligned with organization objectives and how many are not . Also the solution allowed for a sort of a built - in status update since individuals can updated the status of their tasks once and then anyone else can pull the status without management or staff having to distract each other through a reporting buracrecy . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . The initial mind mapping analysis turned to have exaggerated many of the actual requirements from the users and only through the learning launch that the users themselves actually discovered that certain features were not actually needed or will not be used as often as expected and the added complexity did not warrant introducing these features . The learning launch also resulted in the both the users recognizing that many of the other technical features in the chosen solution ( for Assignment 3 example the Search feature in SharePoint ) presented opportunities that would not requiring copying the exact manual practices that people used to use to track their own tasks prior to using this solution . This resulted in the users revising their initial design to leverage the new features and let go of old practices . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . Next time I would probably have started the Learning Launch a little bit earlier before spending too much time on mind mapping which resulted in complicated mind map that turned out to be unrealistic . However , the mind map was actually useful for capturing the major concepts , resources and stakeholders . Luckily , we decided after some time working on the mind map to stop and selected a limited number of branches to implement for the Learning Launch . I think spending too much time or attempting to be too detailed when doing mind mapping could be problematic in driving people to over analyze problems . ### Output:

9708

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

the challenge Design a contest for caring for the elderly in a comfortable setting . What is the ? what if ? What dazzles ? What works ? i used design thinking to address this challenge and used the storytelling tool Application Storytelling is a great tool that I use all the time . I work with seniors and retired people , from the Developmental Zone The handicapped and economically disadvantaged . Many of these people do business With persecution and dysfunction in every aspect of their lives , they need empowerment and And the Inspiration is the path to empowerment . I spend a lot of time " opening up people " and finding ways to do that Inspiring them to improve their conditions . When I work with older people , we share different stories Reasons . They are often alone and very happy to share their life stories with me to connect and They find meaning in sharing these experiences as a form of teaching and / or legacy , in a sense . With me Clients with developmental disabilities , I am sharing my life stories to help them visualize a situation Independence , I use their observations against the context of my story to ascertain their goals , and Sometimes we use stories to better understand their interests and thinking processes . I use this Information for developing different strategies to try to find a way that works for them to win more Independence in areas they find deficient in their lives Insight and Approach They really enjoyed and interacted a lot with my exciting stories that I was telling them and they were always amusing and loving and having fun when they were recited to them How my aunt built a shop from nothing and was able to market it digitally and started building a project for her from scratch and how her husband left her children without a breadwinner and so she was able to build something From nothing they were very comfortable with this This course made me see this as a tool in a new way . When I did before , it was really " personalized " , but now I can prepare in advance and think of stories that will help me deliver my thoughts and better . Illuminate them .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: the challenge Design a contest for caring for the elderly in a comfortable setting . What is the ? what if ? What dazzles ? What works ? i used design thinking to address this challenge and used the storytelling tool Application Storytelling is a great tool that I use all the time . I work with seniors and retired people , from the Developmental Zone The handicapped and economically disadvantaged . Many of these people do business With persecution and dysfunction in every aspect of their lives , they need empowerment and And the Inspiration is the path to empowerment . I spend a lot of time " opening up people " and finding ways to do that Inspiring them to improve their conditions . When I work with older people , we share different stories Reasons . They are often alone and very happy to share their life stories with me to connect and They find meaning in sharing these experiences as a form of teaching and / or legacy , in a sense . With me Clients with developmental disabilities , I am sharing my life stories to help them visualize a situation Independence , I use their observations against the context of my story to ascertain their goals , and Sometimes we use stories to better understand their interests and thinking processes . I use this Information for developing different strategies to try to find a way that works for them to win more Independence in areas they find deficient in their lives Insight and Approach They really enjoyed and interacted a lot with my exciting stories that I was telling them and they were always amusing and loving and having fun when they were recited to them How my aunt built a shop from nothing and was able to market it digitally and started building a project for her from scratch and how her husband left her children without a breadwinner and so she was able to build something From nothing they were very comfortable with this This course made me see this as a tool in a new way . When I did before , it was really " personalized " , but now I can prepare in advance and think of stories that will help me deliver my thoughts and better . Illuminate them . ### Output:

18812

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

STORYTELLING Storytelling is the process of using fact and narrative to communicate something to your audience . Some stories are factual , and some are embellished or improvised in order to better explain the core message . Storytelling is an art form as old as time and has a place in every culture and society . Why ? Because stories are a universal language that everyone — regardless of dialect , hometown , or heritage — can understand . Stories stimulate imagination and passion and create a sense of community among listeners and tellers alike . Telling a story is like painting a picture with words . While everyone can tell a story , certain people fine - tune their storytelling skills and become a storyteller on behalf of their organization , brand , or business . Every member of an organization can tell a story . Why Do We Tell Stories ? • There are a variety of reasons to tell stories — to sell , entertain , educate or brag . • Stories solidify abstract concepts and simplify complex messages . • Stories help solidify abstract concepts and simplify complex messages . Taking a lofty , non - tangible concept and relating it using concrete ideas is one of the biggest strengths of storytelling in business . • Stories bring people together . Stories are a universal language of sorts . We all understand the story of the hero , of the underdog , or of heartbreak . • Stories bring people together and create a sense of community . • Despite our language , religion , political preferences , or ethnicity , stories connect us through the way we feel and respond to them … Stories make us human . • Stories inspire and motivate . What makes a good story ? Good stories are … i. Entertaining ii . Educational iii . Universal iv . Organized v. Memorable Different Ways of Telling Stories i. A written story ii . A spoken story iii . An audio story iv . A digital story

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: STORYTELLING Storytelling is the process of using fact and narrative to communicate something to your audience . Some stories are factual , and some are embellished or improvised in order to better explain the core message . Storytelling is an art form as old as time and has a place in every culture and society . Why ? Because stories are a universal language that everyone — regardless of dialect , hometown , or heritage — can understand . Stories stimulate imagination and passion and create a sense of community among listeners and tellers alike . Telling a story is like painting a picture with words . While everyone can tell a story , certain people fine - tune their storytelling skills and become a storyteller on behalf of their organization , brand , or business . Every member of an organization can tell a story . Why Do We Tell Stories ? • There are a variety of reasons to tell stories — to sell , entertain , educate or brag . • Stories solidify abstract concepts and simplify complex messages . • Stories help solidify abstract concepts and simplify complex messages . Taking a lofty , non - tangible concept and relating it using concrete ideas is one of the biggest strengths of storytelling in business . • Stories bring people together . Stories are a universal language of sorts . We all understand the story of the hero , of the underdog , or of heartbreak . • Stories bring people together and create a sense of community . • Despite our language , religion , political preferences , or ethnicity , stories connect us through the way we feel and respond to them … Stories make us human . • Stories inspire and motivate . What makes a good story ? Good stories are … i. Entertaining ii . Educational iii . Universal iv . Organized v. Memorable Different Ways of Telling Stories i. A written story ii . A spoken story iii . An audio story iv . A digital story ### Output:

18911

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Adebayo Isiaka November​ ​18/2017 Wake​ ​up​ ​call​ ​with​ ​my​ ​team Challenge As​ ​a​ ​leader​ ​in​ ​the​ ​digital​ ​marketing​ ​agency​ ​where​ ​I​ ​have​ ​been​ ​working​ ​for​ ​about​ ​8​ ​years,​ ​I​ ​have never​ ​seen​ ​so​ ​much​ ​compliance​ ​from​ ​my​ ​team,​ ​as​ ​in​ ​recent​ ​months.​ ​While​ ​a​ ​couple​ ​of​ ​years​ ​ago​ ​we were​ ​all​ ​the​ ​time​ ​researching,​ ​studying​ ​and​ ​testing​ ​a​ ​lot​ ​of​ ​new​ ​things​ ​in​ ​order​ ​to​ ​bring​ ​exciting​ ​value to​ ​our​ ​customers,​ ​about​ ​6​ ​-​ ​8​ ​months​ ​ago,​ ​I​ ​feel​ ​that​ ​the​ ​energy​ ​was​ ​fading,​ ​as​ ​if​ ​what​ ​We​ ​would have​ ​done​ ​enough​ ​in​ ​the​ ​past.​ ​This​ ​has​ ​brought​ ​important​ ​problems;​ ​the​ ​internal​ ​climate​ ​of​ ​the agency​ ​has​ ​cooled,​ ​the​ ​motivation​ ​has​ ​dropped​ ​and​ ​now​ ​the​ ​numbers​ ​are​ ​reflecting​ ​it . Selection For​ ​this​ ​challenge​ ​I​ ​decided​ ​to​ ​appeal​ ​mainly​ ​to​ ​the​ ​Storytelling​ ​tool​ ​because​ ​I​ ​needed​ ​to​ ​capture​ ​all the​ ​attention​ ​and​ ​motivate​ ​the​ ​team​ ​to​ ​give​ ​a​ ​complete​ ​turn​ ​to​ ​the​ ​situation​ ​and​ ​thus​ ​recover​ ​our magic,​ ​and​ ​clear​ ​our​ ​numbers . Appealing​ ​to​ ​the​ ​words​ ​of​ Adebayo Isiaka ​(video​ ​of​ ​storytelling​ ​tool),​ ​"​Storytelling​ ​allows​ ​you​ ​to​ ​make accessible​ ​strategy.​ ​And​ ​I​ ​think​ ​what​ ​storytelling​ ​does​ ​for​ ​leaders​ ​in​ ​terms​ ​of​ ​strategy,​ ​is​ ​it​ ​makes​ ​it simple.​ ​It​ ​makes​ ​it​ ​relate - able,​ ​It​ ​gives​ ​strategy​ ​color,​ ​and​ ​life​ ​In​ ​character​ ​and​ ​plot​ ​ " For​ ​me,​ ​storytelling​ ​is​ ​the​ ​way​ ​to​ ​get​ ​into​ ​the​ ​minds,​ ​hearts​ ​and​ ​especially​ ​the​ ​actions​ ​of​ ​my audience​ ​from​ ​understanding​ ​what​ ​motivates​ ​or​ ​discourages​ ​them,​ ​is​ ​the​ ​way​ ​to​ ​tell​ ​stories​ ​from​ ​the hearts​ ​and​ ​minds​ ​of​ ​our​ ​audience . Application The​ ​first​ ​thing​ ​I​ ​did​ ​was​ ​to​ ​bring​ ​them​ ​all​ ​together​ ​in​ ​a​ ​small​ ​park​ ​near​ ​the​ ​office​ ​where​ ​it​ ​is​ ​delicious to​ ​lie​ ​on​ ​the​ ​grass,​ ​picnic​ ​style​ ​and​ ​talk​ ​without​ ​any​ ​formality.​ ​There​ ​we​ ​could​ ​talk​ ​about​ ​how everyone​ ​sees​ ​things​ ​in​ ​the​ ​agency,​ ​their​ ​concerns,​ ​their​ ​fears​ ​and​ ​above​ ​all,​ ​understand​ ​what makes​ ​their​ ​work​ ​more​ ​fun​ ​and​ ​exciting.​ ​That​ ​space​ ​I​ ​feel​ ​that​ ​brought​ ​us​ ​all​ ​many​ ​important revelations,​ ​both​ ​personal​ ​and​ ​collective.​ ​Once​ ​I​ ​got​ ​to​ ​know​ ​his​ ​side​ ​of​ ​the​ ​story,​ ​I​ ​told​ ​them​ ​mine . That​ ​helped​ ​me​ ​to​ ​show​ ​them​ ​that​ ​I​ ​do​ ​not​ ​feel​ ​different​ ​to​ ​them​ ​because​ ​I​ ​am​ ​the​ ​leader,​ ​on​ ​the contrary,​ ​I​ ​suffer​ ​as​ ​much​ ​as​ ​they​ ​do​ ​with​ ​the​ ​different​ ​things​ ​that​ ​worry​ ​them​ ​too.​ ​From​ ​all​ ​this,​ ​I proposed​ ​that​ ​we​ ​explore​ ​a​ ​new​ ​topic,​ ​something​ ​that​ ​will​ ​help​ ​us​ ​all,​ ​from​ ​the​ ​individual​ ​and collective,​ ​to​ ​rethink​ ​everything​ ​we​ ​know​ ​in​ ​our​ ​subject​ ​to​ ​recharge,​ ​to​ ​reinvent​ ​ourselves.​ ​I​ ​promised them​ ​that​ ​in​ ​a​ ​week​ ​I​ ​would​ ​bring​ ​something​ ​very​ ​interesting,​ ​I​ ​left​ ​the​ ​intrigue.​ ​A​ ​week​ ​later​ ​we started​ ​with​ ​a​ ​series​ ​of​ ​talks​ ​about​ ​design​ ​thinking,​ ​but​ ​to​ ​start,​ ​I​ ​started​ ​with​ ​a​ ​great​ ​story​ ​about innovation,​ ​a​ ​story​ ​based​ ​on​ ​people​ ​like​ ​themselves,​ ​not​ ​about​ ​characters​ ​like​ ​Steve​ ​Jobs,​ ​simple , normal​ ​people . Insight Achieve​ ​a​ ​story​ ​based​ ​on​ ​characters​ ​like​ ​them,​ ​I​ ​feel​ ​that​ ​I​ ​generated​ ​a​ ​great​ ​sensitivity​ ​and​ ​above all,​ ​an​ ​incredible​ ​participation​ ​in​ ​the​ ​subject.​ ​The​ ​storytelling​ ​worked,​ ​because​ ​the​ ​story​ ​of​ ​the innovation​ ​that​ ​I​ ​created​ ​for​ ​them​ ​was​ ​based​ ​on​ ​stories​ ​of​ ​people​ ​who​ ​were​ ​blocked,​ ​in​ ​very​ ​complex situations,​ ​people​ ​who​ ​were​ ​even​ ​in​ ​situations​ ​much​ ​more​ ​complicated​ ​than​ ​theirs,​ ​but​ ​they​ ​were people​ ​like​ ​them.​ ​Using​ ​3​ ​different​ ​stories​ ​in​ ​parallel,​ ​it​ ​helped​ ​me​ ​generate​ ​suspense,​ ​intrigue,​ ​since I​ ​stopped​ ​one,​ ​to​ ​continue​ ​with​ ​another,​ ​and​ ​that​ ​made​ ​those​ ​closest​ ​to​ ​a​ ​story,​ ​they​ ​had​ ​to​ ​be​ ​very attentive,​ ​not​ ​to​ ​miss​ ​the​ ​outcome​ ​of​ ​their​ ​preferred​ ​story.​ ​ ​In​ ​the​ ​end,​ ​I​ ​taught​ ​them​ ​a​ ​way​ ​to​ ​achieve things​ ​like​ ​that,​ ​I​ ​gave​ ​them​ ​an​ ​introduction​ ​about​ ​design​ ​thinking,​ ​with​ ​several​ ​videos​ ​as​ ​an example.​ ​The​ ​result​ ​was​ ​all​ ​his​ ​commitment​ ​and​ ​participation​ ​in​ ​the​ ​design​ ​thinking​ ​conversations and​ ​workshops​ ​that​ ​we​ ​have​ ​been​ ​working​ ​on​ ​for​ ​weeks.​ ​If​ ​I​ ​needed​ ​people​ ​to​ ​respond​ ​for​ ​the​ ​wake up​ ​call​ ​and​ ​with​ ​that​ ​they​ ​would​ ​reload​ ​their​ ​minds,​ ​hearts​ ​and​ ​reactivate,​ ​I​ ​think​ ​I​ ​did.​ ​Although​ ​it​ ​is still​ ​early​ ​to​ ​sing​ ​victory,​ ​we​ ​are​ ​doing​ ​very​ ​well.​ ​You​ ​breathe​ ​another​ ​atmosphere.​ ​I​ ​do​ ​not​ ​doubt that​ ​the​ ​numbers​ ​will​ ​reflect​ ​it . Approach . What​ ​would​ ​definitely​ ​change​ ​is​ ​the​ ​fact​ ​of​ ​having​ ​to​ ​wait​ ​for​ ​things​ ​to​ ​go​ ​wrong​ ​to​ ​act​ ​and​ ​use storytelling​ ​as​ ​a​ ​tool​ ​to​ ​"save"​ ​us​ ​from​ ​a​ ​worse​ ​situation​ ​all​ ​the​ ​time,​ ​I​ ​think​ ​the​ ​mindset​ ​must​ ​be,​ ​to be​ ​connected​ ​with​ ​people​ ​not​ ​at​ ​times,​ ​but​ ​all​ ​the​ ​time,​ ​apply​ ​the​ ​idea​ ​of​ ​learning​ ​and​ ​observing,​ ​all the​ ​time,​ ​under​ ​any​ ​type​ ​of​ ​pattern​ ​or​ ​signal​ ​that​ ​may​ ​dictate​ ​an​ ​undesirable​ ​scenario.​ ​To​ ​apply storytelling​ ​all​ ​the​ ​time​ ​to​ ​convey​ ​the​ ​important,​ ​the​ ​strategy,​ ​to​ ​motivate​ ​the​ ​actionable​ ​things​ ​that we​ ​need​ ​as​ ​a​ ​companies,​ ​families,​ ​collectives,​ ​society,​ ​etc .

EMAIL: ID_NUM: NAME_STUDENT: Adebayo Isiaka PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Adebayo Isiaka November​ ​18/2017 Wake​ ​up​ ​call​ ​with​ ​my​ ​team Challenge As​ ​a​ ​leader​ ​in​ ​the​ ​digital​ ​marketing​ ​agency​ ​where​ ​I​ ​have​ ​been​ ​working​ ​for​ ​about​ ​8​ ​years,​ ​I​ ​have never​ ​seen​ ​so​ ​much​ ​compliance​ ​from​ ​my​ ​team,​ ​as​ ​in​ ​recent​ ​months.​ ​While​ ​a​ ​couple​ ​of​ ​years​ ​ago​ ​we were​ ​all​ ​the​ ​time​ ​researching,​ ​studying​ ​and​ ​testing​ ​a​ ​lot​ ​of​ ​new​ ​things​ ​in​ ​order​ ​to​ ​bring​ ​exciting​ ​value to​ ​our​ ​customers,​ ​about​ ​6​ ​-​ ​8​ ​months​ ​ago,​ ​I​ ​feel​ ​that​ ​the​ ​energy​ ​was​ ​fading,​ ​as​ ​if​ ​what​ ​We​ ​would have​ ​done​ ​enough​ ​in​ ​the​ ​past.​ ​This​ ​has​ ​brought​ ​important​ ​problems;​ ​the​ ​internal​ ​climate​ ​of​ ​the agency​ ​has​ ​cooled,​ ​the​ ​motivation​ ​has​ ​dropped​ ​and​ ​now​ ​the​ ​numbers​ ​are​ ​reflecting​ ​it . Selection For​ ​this​ ​challenge​ ​I​ ​decided​ ​to​ ​appeal​ ​mainly​ ​to​ ​the​ ​Storytelling​ ​tool​ ​because​ ​I​ ​needed​ ​to​ ​capture​ ​all the​ ​attention​ ​and​ ​motivate​ ​the​ ​team​ ​to​ ​give​ ​a​ ​complete​ ​turn​ ​to​ ​the​ ​situation​ ​and​ ​thus​ ​recover​ ​our magic,​ ​and​ ​clear​ ​our​ ​numbers . Appealing​ ​to​ ​the​ ​words​ ​of​ Adebayo Isiaka ​(video​ ​of​ ​storytelling​ ​tool),​ ​"​Storytelling​ ​allows​ ​you​ ​to​ ​make accessible​ ​strategy.​ ​And​ ​I​ ​think​ ​what​ ​storytelling​ ​does​ ​for​ ​leaders​ ​in​ ​terms​ ​of​ ​strategy,​ ​is​ ​it​ ​makes​ ​it simple.​ ​It​ ​makes​ ​it​ ​relate - able,​ ​It​ ​gives​ ​strategy​ ​color,​ ​and​ ​life​ ​In​ ​character​ ​and​ ​plot​ ​ " For​ ​me,​ ​storytelling​ ​is​ ​the​ ​way​ ​to​ ​get​ ​into​ ​the​ ​minds,​ ​hearts​ ​and​ ​especially​ ​the​ ​actions​ ​of​ ​my audience​ ​from​ ​understanding​ ​what​ ​motivates​ ​or​ ​discourages​ ​them,​ ​is​ ​the​ ​way​ ​to​ ​tell​ ​stories​ ​from​ ​the hearts​ ​and​ ​minds​ ​of​ ​our​ ​audience . Application The​ ​first​ ​thing​ ​I​ ​did​ ​was​ ​to​ ​bring​ ​them​ ​all​ ​together​ ​in​ ​a​ ​small​ ​park​ ​near​ ​the​ ​office​ ​where​ ​it​ ​is​ ​delicious to​ ​lie​ ​on​ ​the​ ​grass,​ ​picnic​ ​style​ ​and​ ​talk​ ​without​ ​any​ ​formality.​ ​There​ ​we​ ​could​ ​talk​ ​about​ ​how everyone​ ​sees​ ​things​ ​in​ ​the​ ​agency,​ ​their​ ​concerns,​ ​their​ ​fears​ ​and​ ​above​ ​all,​ ​understand​ ​what makes​ ​their​ ​work​ ​more​ ​fun​ ​and​ ​exciting.​ ​That​ ​space​ ​I​ ​feel​ ​that​ ​brought​ ​us​ ​all​ ​many​ ​important revelations,​ ​both​ ​personal​ ​and​ ​collective.​ ​Once​ ​I​ ​got​ ​to​ ​know​ ​his​ ​side​ ​of​ ​the​ ​story,​ ​I​ ​told​ ​them​ ​mine . That​ ​helped​ ​me​ ​to​ ​show​ ​them​ ​that​ ​I​ ​do​ ​not​ ​feel​ ​different​ ​to​ ​them​ ​because​ ​I​ ​am​ ​the​ ​leader,​ ​on​ ​the contrary,​ ​I​ ​suffer​ ​as​ ​much​ ​as​ ​they​ ​do​ ​with​ ​the​ ​different​ ​things​ ​that​ ​worry​ ​them​ ​too.​ ​From​ ​all​ ​this,​ ​I proposed​ ​that​ ​we​ ​explore​ ​a​ ​new​ ​topic,​ ​something​ ​that​ ​will​ ​help​ ​us​ ​all,​ ​from​ ​the​ ​individual​ ​and collective,​ ​to​ ​rethink​ ​everything​ ​we​ ​know​ ​in​ ​our​ ​subject​ ​to​ ​recharge,​ ​to​ ​reinvent​ ​ourselves.​ ​I​ ​promised them​ ​that​ ​in​ ​a​ ​week​ ​I​ ​would​ ​bring​ ​something​ ​very​ ​interesting,​ ​I​ ​left​ ​the​ ​intrigue.​ ​A​ ​week​ ​later​ ​we started​ ​with​ ​a​ ​series​ ​of​ ​talks​ ​about​ ​design​ ​thinking,​ ​but​ ​to​ ​start,​ ​I​ ​started​ ​with​ ​a​ ​great​ ​story​ ​about innovation,​ ​a​ ​story​ ​based​ ​on​ ​people​ ​like​ ​themselves,​ ​not​ ​about​ ​characters​ ​like​ ​Steve​ ​Jobs,​ ​simple , normal​ ​people . Insight Achieve​ ​a​ ​story​ ​based​ ​on​ ​characters​ ​like​ ​them,​ ​I​ ​feel​ ​that​ ​I​ ​generated​ ​a​ ​great​ ​sensitivity​ ​and​ ​above all,​ ​an​ ​incredible​ ​participation​ ​in​ ​the​ ​subject.​ ​The​ ​storytelling​ ​worked,​ ​because​ ​the​ ​story​ ​of​ ​the innovation​ ​that​ ​I​ ​created​ ​for​ ​them​ ​was​ ​based​ ​on​ ​stories​ ​of​ ​people​ ​who​ ​were​ ​blocked,​ ​in​ ​very​ ​complex situations,​ ​people​ ​who​ ​were​ ​even​ ​in​ ​situations​ ​much​ ​more​ ​complicated​ ​than​ ​theirs,​ ​but​ ​they​ ​were people​ ​like​ ​them.​ ​Using​ ​3​ ​different​ ​stories​ ​in​ ​parallel,​ ​it​ ​helped​ ​me​ ​generate​ ​suspense,​ ​intrigue,​ ​since I​ ​stopped​ ​one,​ ​to​ ​continue​ ​with​ ​another,​ ​and​ ​that​ ​made​ ​those​ ​closest​ ​to​ ​a​ ​story,​ ​they​ ​had​ ​to​ ​be​ ​very attentive,​ ​not​ ​to​ ​miss​ ​the​ ​outcome​ ​of​ ​their​ ​preferred​ ​story.​ ​ ​In​ ​the​ ​end,​ ​I​ ​taught​ ​them​ ​a​ ​way​ ​to​ ​achieve things​ ​like​ ​that,​ ​I​ ​gave​ ​them​ ​an​ ​introduction​ ​about​ ​design​ ​thinking,​ ​with​ ​several​ ​videos​ ​as​ ​an example.​ ​The​ ​result​ ​was​ ​all​ ​his​ ​commitment​ ​and​ ​participation​ ​in​ ​the​ ​design​ ​thinking​ ​conversations and​ ​workshops​ ​that​ ​we​ ​have​ ​been​ ​working​ ​on​ ​for​ ​weeks.​ ​If​ ​I​ ​needed​ ​people​ ​to​ ​respond​ ​for​ ​the​ ​wake up​ ​call​ ​and​ ​with​ ​that​ ​they​ ​would​ ​reload​ ​their​ ​minds,​ ​hearts​ ​and​ ​reactivate,​ ​I​ ​think​ ​I​ ​did.​ ​Although​ ​it​ ​is still​ ​early​ ​to​ ​sing​ ​victory,​ ​we​ ​are​ ​doing​ ​very​ ​well.​ ​You​ ​breathe​ ​another​ ​atmosphere.​ ​I​ ​do​ ​not​ ​doubt that​ ​the​ ​numbers​ ​will​ ​reflect​ ​it . Approach . What​ ​would​ ​definitely​ ​change​ ​is​ ​the​ ​fact​ ​of​ ​having​ ​to​ ​wait​ ​for​ ​things​ ​to​ ​go​ ​wrong​ ​to​ ​act​ ​and​ ​use storytelling​ ​as​ ​a​ ​tool​ ​to​ ​"save"​ ​us​ ​from​ ​a​ ​worse​ ​situation​ ​all​ ​the​ ​time,​ ​I​ ​think​ ​the​ ​mindset​ ​must​ ​be,​ ​to be​ ​connected​ ​with​ ​people​ ​not​ ​at​ ​times,​ ​but​ ​all​ ​the​ ​time,​ ​apply​ ​the​ ​idea​ ​of​ ​learning​ ​and​ ​observing,​ ​all the​ ​time,​ ​under​ ​any​ ​type​ ​of​ ​pattern​ ​or​ ​signal​ ​that​ ​may​ ​dictate​ ​an​ ​undesirable​ ​scenario.​ ​To​ ​apply storytelling​ ​all​ ​the​ ​time​ ​to​ ​convey​ ​the​ ​important,​ ​the​ ​strategy,​ ​to​ ​motivate​ ​the​ ​actionable​ ​things​ ​that we​ ​need​ ​as​ ​a​ ​companies,​ ​families,​ ​collectives,​ ​society,​ ​etc . ### Output:

12565

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking : Reflection | Mind Mapping Challenge I am a college student in Brazil and this semester I was faced with a challenge : for my sustainability class , my colleagues and I had to develop a sustainable brand from scratch for our final assignment . The project consisted of creating and developing all the aspects involved in a brand , from the product to the mission and vision and even the visual identity . At first , we had nothing in mind and we were faced with no plan , but we had to do something . Selection For that reason , we decide to use the mind mapping tool , hoping that it would help us in the process of brainstorming and finding which ideas we had in common and which of those could actually work in a practical way . The mind mapping strategy came in handy , especially now in the middle of a pandemic , when social distancing has made group projects harder . Application We applied the mind mapping strategy by listing all of our ideas for products and then all the possibilities that could be linked to them . The strategy really helped us annalize which possibilities were more sustainable and which of them would be less complicated to work with while social distancing . We built the mind map during a brainstorming process that was divided into a series of meetings where we would all share our thoughts and ideas . In my opinion , it was a very effective way to use the tool and it really helped us in the process of coming up with a plan that would satisfy all the members of the group . It was also very practical since we could all access our notes and thoughts in the mind map later on , which was helpful in guiding each member on doing their part of the project . Insights I believe I learned a lot by applying the mind mapping tool . It was a very positive experience and it definitely made working in groups - which is usually very hard - much simpler and faster than it used to be . It helped us focus and come up with better and more effective ideas , making our final project a lot better . It also made us feel less concerned about the assignment , giving us the idea that we had more control over the situation and what we could do about it . Approach Next time , I plan on applying this technique in a more complex environment , challenging myself a little more . I would also try to use a better tool instead of doing it in google slides , which was the tool that I used . But overall , I believe that the tool was very effective and helpful in making my group project the best it could ’ve been .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking : Reflection | Mind Mapping Challenge I am a college student in Brazil and this semester I was faced with a challenge : for my sustainability class , my colleagues and I had to develop a sustainable brand from scratch for our final assignment . The project consisted of creating and developing all the aspects involved in a brand , from the product to the mission and vision and even the visual identity . At first , we had nothing in mind and we were faced with no plan , but we had to do something . Selection For that reason , we decide to use the mind mapping tool , hoping that it would help us in the process of brainstorming and finding which ideas we had in common and which of those could actually work in a practical way . The mind mapping strategy came in handy , especially now in the middle of a pandemic , when social distancing has made group projects harder . Application We applied the mind mapping strategy by listing all of our ideas for products and then all the possibilities that could be linked to them . The strategy really helped us annalize which possibilities were more sustainable and which of them would be less complicated to work with while social distancing . We built the mind map during a brainstorming process that was divided into a series of meetings where we would all share our thoughts and ideas . In my opinion , it was a very effective way to use the tool and it really helped us in the process of coming up with a plan that would satisfy all the members of the group . It was also very practical since we could all access our notes and thoughts in the mind map later on , which was helpful in guiding each member on doing their part of the project . Insights I believe I learned a lot by applying the mind mapping tool . It was a very positive experience and it definitely made working in groups - which is usually very hard - much simpler and faster than it used to be . It helped us focus and come up with better and more effective ideas , making our final project a lot better . It also made us feel less concerned about the assignment , giving us the idea that we had more control over the situation and what we could do about it . Approach Next time , I plan on applying this technique in a more complex environment , challenging myself a little more . I would also try to use a better tool instead of doing it in google slides , which was the tool that I used . But overall , I believe that the tool was very effective and helpful in making my group project the best it could ’ve been . ### Output:

16282

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation . A New era of education . By Hafiz Mat Challenge & Selection Faced with the problem of COVID-19 , I have been thinking about how to provide universities with quality virtual education options . In Colombia we have been in quarantine for almost 3 months and we have realized that current platforms are being used as a mediocre means of teaching , where teachers send PDFs , a good teaching methodology is not implemented and there is no follow - up on student requirements . To realize that this was a real problem and not rumors , we started a process of identifying problems and solutions using techniques such as : The tools required to identify the problem and detail it are : ● Map of actors : A review of each of the actors that are part of this ecosystem was carried out to determine who influences our sales , selection , usability and other processes . ● Covert observation : We requested permits from partner universities and entered the current virtual classes to take notes of what was happening . ● Focus group : We called for groups of homologous characters that we identified on the actor map . The tools required to identify solutions and delve deeper are : ● 5 why s : we use this tool to be able to delve into the solutions identified . ● Selection by qualification : in the work team we began to qualify each of the ideas , forming combos of them to strengthen the ideas and know which one we would go for ● Competition analysis : According to the proposed ideas , we looked for competitors who had similarities to determine points that are not being addressed and add them to the ideas to be tested ● Interviews : We conducted interviews with actors who would use our idea with a prototype version to identify more points that we should add or remove . Application & Insights : As mentioned above , the following techniques were used : 1 . Actor map : The actor map graphically reflects the connections between the different users that make up a service . This helps to have a clear image of the users involved in it , in order to identify the people to investigate in the first phase of the process , or to structure the definition of the functionalities of the final solution . An actor map is similar to the following : In our offices we sit down some of the team and professionals from allied universities that would help us in the inquiry process . We discovered the list of actors that would positively and negatively affect this project : ● User : teachers and students . ● Buyer : Academic direction of the universities . ( Rector , vice - rector , academic directors and researchers ) 2 . Covert observation : This activity consists of observing a user interacting with a product , service or prototype , without them knowing that they are being evaluated . It can be used in the initial phase of Empathy , to observe the sincere reactions of the users . We enter classes of our allies with the user of several students in different classes and we participate as students in order to identify the shortcomings of the teachers when giving the classes . We took note of this and realized that teachers have not adapted to virtual education , they only send readings and exams , without monitoring or controlling what happens to students . 3 . Focus group : Discussion groups or " Focus Groups " allow to deepen and understand individual and collective perceptions , values ​and beliefs . It brings us closer to the ways in which social subjects construct their experiences and give meaning to their practices , based on their sociocultural context and the relationship with the environment . We use our offices to gather one person from each type of actor on our map , we ask 5 questions with each of the 5 groups and we take note . We realized the importance and relevance of doing a more advanced and in - depth monitoring of the students than we had thought , this gave us the basis to continue with our solution . 4 . 5 why s : The technique of the 5 " why ? " It is used when the interviewed people respond with monosyllables or with short answers . To do this you should ask again " Why ? " for 5 consecutive times each time the person interviewed gives us an answer . In this way , we will get to deep reasons for the behavior or thought of that person . With this technique we discover the way to determine how to do more monitoring and establish better functionalities to our virtual education tool to be more intuitive for users . 5 . Selection by qualification : in this technique we proposed three ideas that could work , Each of the group gave a value from 1 to 5 , 5 being the highest score , and thus determine the appropriate idea to solve the problematic order of testing the prototypes . 6 . Interviews : We conducted interviews with our prototype of around 20 people to see if it was a better or worse solution than that of the competitors . Approach : All this gave us the opportunity to rethink our initial idea , modify the monitoring and control strategies of the student , the user interface and move from E - Learning to B - Learning . Therefore , we will describe the changes and adaptations to be made to continue testing our innovation . 1 . Monitoring and control strategies : in the digital tool we will implement Watson 's APIs for virtual education and thus be able to obtain detailed advances in the training process of the students . 2 . User interface : testing our ideas in interviews and with experts we realized that we had processes that were repeated and others that were not necessary . 3 . From E - Learning to B - Learning : B - Learning presents an updated teaching methodology that involves the presence and virtuality integrated to show the student improvements in their training process .

EMAIL: ID_NUM: NAME_STUDENT: Hafiz Mat PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation . A New era of education . By Hafiz Mat Challenge & Selection Faced with the problem of COVID-19 , I have been thinking about how to provide universities with quality virtual education options . In Colombia we have been in quarantine for almost 3 months and we have realized that current platforms are being used as a mediocre means of teaching , where teachers send PDFs , a good teaching methodology is not implemented and there is no follow - up on student requirements . To realize that this was a real problem and not rumors , we started a process of identifying problems and solutions using techniques such as : The tools required to identify the problem and detail it are : ● Map of actors : A review of each of the actors that are part of this ecosystem was carried out to determine who influences our sales , selection , usability and other processes . ● Covert observation : We requested permits from partner universities and entered the current virtual classes to take notes of what was happening . ● Focus group : We called for groups of homologous characters that we identified on the actor map . The tools required to identify solutions and delve deeper are : ● 5 why s : we use this tool to be able to delve into the solutions identified . ● Selection by qualification : in the work team we began to qualify each of the ideas , forming combos of them to strengthen the ideas and know which one we would go for ● Competition analysis : According to the proposed ideas , we looked for competitors who had similarities to determine points that are not being addressed and add them to the ideas to be tested ● Interviews : We conducted interviews with actors who would use our idea with a prototype version to identify more points that we should add or remove . Application & Insights : As mentioned above , the following techniques were used : 1 . Actor map : The actor map graphically reflects the connections between the different users that make up a service . This helps to have a clear image of the users involved in it , in order to identify the people to investigate in the first phase of the process , or to structure the definition of the functionalities of the final solution . An actor map is similar to the following : In our offices we sit down some of the team and professionals from allied universities that would help us in the inquiry process . We discovered the list of actors that would positively and negatively affect this project : ● User : teachers and students . ● Buyer : Academic direction of the universities . ( Rector , vice - rector , academic directors and researchers ) 2 . Covert observation : This activity consists of observing a user interacting with a product , service or prototype , without them knowing that they are being evaluated . It can be used in the initial phase of Empathy , to observe the sincere reactions of the users . We enter classes of our allies with the user of several students in different classes and we participate as students in order to identify the shortcomings of the teachers when giving the classes . We took note of this and realized that teachers have not adapted to virtual education , they only send readings and exams , without monitoring or controlling what happens to students . 3 . Focus group : Discussion groups or " Focus Groups " allow to deepen and understand individual and collective perceptions , values ​and beliefs . It brings us closer to the ways in which social subjects construct their experiences and give meaning to their practices , based on their sociocultural context and the relationship with the environment . We use our offices to gather one person from each type of actor on our map , we ask 5 questions with each of the 5 groups and we take note . We realized the importance and relevance of doing a more advanced and in - depth monitoring of the students than we had thought , this gave us the basis to continue with our solution . 4 . 5 why s : The technique of the 5 " why ? " It is used when the interviewed people respond with monosyllables or with short answers . To do this you should ask again " Why ? " for 5 consecutive times each time the person interviewed gives us an answer . In this way , we will get to deep reasons for the behavior or thought of that person . With this technique we discover the way to determine how to do more monitoring and establish better functionalities to our virtual education tool to be more intuitive for users . 5 . Selection by qualification : in this technique we proposed three ideas that could work , Each of the group gave a value from 1 to 5 , 5 being the highest score , and thus determine the appropriate idea to solve the problematic order of testing the prototypes . 6 . Interviews : We conducted interviews with our prototype of around 20 people to see if it was a better or worse solution than that of the competitors . Approach : All this gave us the opportunity to rethink our initial idea , modify the monitoring and control strategies of the student , the user interface and move from E - Learning to B - Learning . Therefore , we will describe the changes and adaptations to be made to continue testing our innovation . 1 . Monitoring and control strategies : in the digital tool we will implement Watson 's APIs for virtual education and thus be able to obtain detailed advances in the training process of the students . 2 . User interface : testing our ideas in interviews and with experts we realized that we had processes that were repeated and others that were not necessary . 3 . From E - Learning to B - Learning : B - Learning presents an updated teaching methodology that involves the presence and virtuality integrated to show the student improvements in their training process . ### Output:

12603

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization & Learning Launch Challenge Currently , I work in an agrochemical company , which has been in Colombia for more than 10 years in the market . I belong to the Research and Development team , which includes the Marketing area . Colombia is a country that stands out for its great diversity of flora , but even being so diverse , it is still very traditional , since it is not an economic sector that is close to technology , in fact , many of the farmers who work in the fields do not even have a cell phone , so we continue to perform many activities in person and by traditional methods of communication , such as radio . For this reason , we are constantly searching for activities that are innovative for our target client and that differentiate us from other companies . I believe that during the time I have been part of this team , I have somehow applied Design Thinking , without knowing it . As a country that depends so much on agriculture , there are many external factors that can affect our market , such as the weather , which are completely out of our control . Any weather extreme can be fatal to our economy , both nationally and internally within the company . There have been some particularly difficult years , but there was undoubtedly a time when our country entered a very tough crisis , which affected many economic sectors . Our farmers were being strongly affected , since it was not possible to transport their crops to the big cities in order to sell them and if they managed to do so , they were not fairly remunerated . As the days went by , we saw how many foodstuffs were damaged and in other cases , how they had to be given away for free . The truth in our country is that farmers go into debt to be able to produce their crops and recover the profits once they sell them . This meant that if there were no profits , there would be no next production and the company 's sales would decline considerably . Selection The reason why it was not possible to move their crops to the big cities was because of a strike of transporters who were dissatisfied with their working conditions , by stopping their work in protest . So , when we saw that the countryside could not come to the city , we thought of bringing the city to the countryside , locating a local market in the main cities of each municipality . Of course , it was not an activity that we could carry out at a national level , but we managed to do it in a large department , Boyacá , one of the largest potato producers in the country and one of the most affected . At this point , we realized that beyond having a problem with future sales , it was time to humanize the brand and make a difference in terms of the impact of our activities in the field . The first thing we did was to define the tentative places where we could carry out the activity , for this we considered the proximity of these to the big cities and the customer databases according to our distributors . We made a quick survey to identify which of our customers would be interested in participating in our local market , considering that participation would not have any cost . Once we knew how many participants there would be , we defined the locations , according to the available space . Normally , we work with a very tight budget in the marketing area , so it was not a viable proposal in terms of costs , however , seeing the great benefit it would bring to all of us , we managed to get allies to help us finance the activity . Once we knew that we would have the required participation , we had to let people know about our activity , so that they would visit us , so we designed a very brief , but very concise and direct campaign aimed at the population in the cities to support our local products . Colombians are people who are used to visit towns near the cities on weekends , which was an advantage for us , we just had to let them know where we would be located . Insight By applying these tools , we were able to see far beyond a problem that we perceived to be much bigger than us and beyond our reach . We were able to identify our opportunities and this way to think out of the box and design fresh activities to test other strategies . In addition , it allowed us to approach our direct client in a more human way , where they were able to feel our support as a brand , and to strengthen the relationship with our distributors . The real results were much better than expected : since it was an activity without so much planning and time , given that it was a situation we were living in now , we thought it would be well received enough to get the farmers to sell their products . However , we had the great surprise of having supportive visitors who , upon seeing the event , decided to help them with their purchases . Approach Design Thinking gave us the opportunity to create something new , and even with uncertainty as to whether it would work , to risk trying it . This experience will bring us more confidence , in terms of testing our strategies and looking for different ways to impact the market .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization & Learning Launch Challenge Currently , I work in an agrochemical company , which has been in Colombia for more than 10 years in the market . I belong to the Research and Development team , which includes the Marketing area . Colombia is a country that stands out for its great diversity of flora , but even being so diverse , it is still very traditional , since it is not an economic sector that is close to technology , in fact , many of the farmers who work in the fields do not even have a cell phone , so we continue to perform many activities in person and by traditional methods of communication , such as radio . For this reason , we are constantly searching for activities that are innovative for our target client and that differentiate us from other companies . I believe that during the time I have been part of this team , I have somehow applied Design Thinking , without knowing it . As a country that depends so much on agriculture , there are many external factors that can affect our market , such as the weather , which are completely out of our control . Any weather extreme can be fatal to our economy , both nationally and internally within the company . There have been some particularly difficult years , but there was undoubtedly a time when our country entered a very tough crisis , which affected many economic sectors . Our farmers were being strongly affected , since it was not possible to transport their crops to the big cities in order to sell them and if they managed to do so , they were not fairly remunerated . As the days went by , we saw how many foodstuffs were damaged and in other cases , how they had to be given away for free . The truth in our country is that farmers go into debt to be able to produce their crops and recover the profits once they sell them . This meant that if there were no profits , there would be no next production and the company 's sales would decline considerably . Selection The reason why it was not possible to move their crops to the big cities was because of a strike of transporters who were dissatisfied with their working conditions , by stopping their work in protest . So , when we saw that the countryside could not come to the city , we thought of bringing the city to the countryside , locating a local market in the main cities of each municipality . Of course , it was not an activity that we could carry out at a national level , but we managed to do it in a large department , Boyacá , one of the largest potato producers in the country and one of the most affected . At this point , we realized that beyond having a problem with future sales , it was time to humanize the brand and make a difference in terms of the impact of our activities in the field . The first thing we did was to define the tentative places where we could carry out the activity , for this we considered the proximity of these to the big cities and the customer databases according to our distributors . We made a quick survey to identify which of our customers would be interested in participating in our local market , considering that participation would not have any cost . Once we knew how many participants there would be , we defined the locations , according to the available space . Normally , we work with a very tight budget in the marketing area , so it was not a viable proposal in terms of costs , however , seeing the great benefit it would bring to all of us , we managed to get allies to help us finance the activity . Once we knew that we would have the required participation , we had to let people know about our activity , so that they would visit us , so we designed a very brief , but very concise and direct campaign aimed at the population in the cities to support our local products . Colombians are people who are used to visit towns near the cities on weekends , which was an advantage for us , we just had to let them know where we would be located . Insight By applying these tools , we were able to see far beyond a problem that we perceived to be much bigger than us and beyond our reach . We were able to identify our opportunities and this way to think out of the box and design fresh activities to test other strategies . In addition , it allowed us to approach our direct client in a more human way , where they were able to feel our support as a brand , and to strengthen the relationship with our distributors . The real results were much better than expected : since it was an activity without so much planning and time , given that it was a situation we were living in now , we thought it would be well received enough to get the farmers to sell their products . However , we had the great surprise of having supportive visitors who , upon seeing the event , decided to help them with their purchases . Approach Design Thinking gave us the opportunity to create something new , and even with uncertainty as to whether it would work , to risk trying it . This experience will bring us more confidence , in terms of testing our strategies and looking for different ways to impact the market . ### Output:

15343

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Mind Mapping Challenge & Selection The shopping center has information desks where administrators work . Administrators help customers find their way to the desired store , help if someone is lost , answer incoming phone calls , and answer other questions from visitors to the shopping center . Objective : to improve service at information desks . At the start of the project , the following problems existed : • Information desk staff are overwhelmed with work , unable to answer calls and questions from suitable visitors . • Employees do not pay due attention to visitors and respond formally . Lack of well - trained voice and empathy . The staff do n't smile . To solve the problem , a design thinking approach was required , since problems could not be solved in obvious ways , such as increasing wages , introducing financial motivation , expanding the staff . To solve the problem , a mind - map tool was chosen based on in - depth interviews with line employees of the shopping center , top managers , middle managers , as well as visitors to the shopping center . Drawing up a mind - map will allow you to calculate the main pains that employees of different levels and visitors of the shopping center are talking about and collect insights on the main sections . https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/lsFRa/mind-mapping- tool Application Interviews of visitors and interviews of employees were analyzed separately , then a mind map of visitors and employees were compiled . Then the team of experts analyzed both maps and made a general mind map , forming a number of insights based on it . This design thinking tool was really effective as it helped : • Organize information by dividing it into main blocks • Find points of contact of opinion of buyers and employees , as well as points of contact of opinion of employees of top and line positions • Highlight the main and additional insights , the implementation of which is important for the success of the project Insight & Approach Mind map made it clear that the main thing can be distinguished from a large number of ideas and opinions , and this main thing will not necessarily be obvious . This clearly proved that design thinking can solve non - trivial problems . Next time I can involve more people in drawing up a mind map , so as not to miss the important and look at the problem from different angles .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Mind Mapping Challenge & Selection The shopping center has information desks where administrators work . Administrators help customers find their way to the desired store , help if someone is lost , answer incoming phone calls , and answer other questions from visitors to the shopping center . Objective : to improve service at information desks . At the start of the project , the following problems existed : • Information desk staff are overwhelmed with work , unable to answer calls and questions from suitable visitors . • Employees do not pay due attention to visitors and respond formally . Lack of well - trained voice and empathy . The staff do n't smile . To solve the problem , a design thinking approach was required , since problems could not be solved in obvious ways , such as increasing wages , introducing financial motivation , expanding the staff . To solve the problem , a mind - map tool was chosen based on in - depth interviews with line employees of the shopping center , top managers , middle managers , as well as visitors to the shopping center . Drawing up a mind - map will allow you to calculate the main pains that employees of different levels and visitors of the shopping center are talking about and collect insights on the main sections . https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/lsFRa/mind-mapping- tool Application Interviews of visitors and interviews of employees were analyzed separately , then a mind map of visitors and employees were compiled . Then the team of experts analyzed both maps and made a general mind map , forming a number of insights based on it . This design thinking tool was really effective as it helped : • Organize information by dividing it into main blocks • Find points of contact of opinion of buyers and employees , as well as points of contact of opinion of employees of top and line positions • Highlight the main and additional insights , the implementation of which is important for the success of the project Insight & Approach Mind map made it clear that the main thing can be distinguished from a large number of ideas and opinions , and this main thing will not necessarily be obvious . This clearly proved that design thinking can solve non - trivial problems . Next time I can involve more people in drawing up a mind map , so as not to miss the important and look at the problem from different angles . ### Output:

9067

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning launch Challenge I lead the shipping department of an industry engaged in international export of its products . A customer wanted to conclude an interesting sales opportunity for our company to a country with a port that is extremely congested ( busy ) all over the year , this entails long waiting times for the ships to berth to that port and cause significant detention penalties to our company , which will ultimately kill any profit margins of this sale . Hence , the challenge was to deliver the material to that port without incurring penalties . Selection Finding a possible solution would be a real wow as it would deliver to customers what they need , we could make it and the economic sustains it , hence I selected the learning launch tool ( that I learned during the design thinking for innovation lectures – Module 4 ) . I selected three members of my team to : a ) interview our customer to understand their needs in terms of material size requirement , preferences , tonnage per shipment , hiring the vessel themselves and chances of accepting the delivery to a different port in the same country ; b ) a complete analysis to the country / port whereas material should be delivered in terms of average waiting time to berth , possible agreements on priorities in berthing , existence of shipping lines that have private berths or priority in berthing , existence of shipping lines that could accept bearing the waiting costs without back charging that to our company and the availability of an alternative close port to the one selected by the customer ; c ) discuss with our sales team to understand whether any sort of budget that could be arranged to cover eventual penalties . The established timeframe was one week . Application After obtaining all the necessary data and deeply analyzed it , it was evident that loading by cargo ship was not a recommended solution as it will result in unsupported heavy penalty disbursement to our company . We started generating ideas among which was containers solution , as we realized from the data collected that material can fit into a container . We surfaced various assumptions : a ) customer acceptance of containers shipment , b ) acceptance to receive containers at a one specific of the three terminals of the required port , c ) daily withdrawal capacity of the customer , d ) sales team acceptance of the containers trade . I tested the assumptions and they revealed more likely true as the idea seemed feasible but met a new challenge as the customer did not want to receive the material in containers because they do not have expertise in stripping the containers , though , customer would have accepted this solution at the condition of delivering the material stripped out from the containers and placed as bulk material at the storage yard in the port . Among the data we collected were various shipping agents that we approached immediately and found out that some of them could arrange for this operation at the destination port . We analyzed the costs from end to end including this operation and found out that final cost is lower than the dedicated logistics budget . So I decided , after obtaining the approval of the customer to do a small experiment of a trial shipment of 10 containers ( 250 tons ) that revealed extremely successful . Today , we have a contract to export to that country over than 80,000 tons yearly utilizing this new idea . Insight It is extremely rewarding to see your company achieving results because of ideas that you launched and realized allowing you to reach the wow area . The design thinking tools are extremely helpful in creating a completely structured method that allows you to approach any challenge objectively , drill down to the essence , search higher ground , continue asking yourself questions of what you know , what you do n’t know , what you need to know , developing by that an ability to see and do what others do n’t or avoid to . Approach I have elected to use this tool ( learning launch ) because it seemed to me the most appropriate for this subject , whereas there are customer needs , company ability to do something and the economy sustained it . As alternative approach , the mind mapping ( idea generation – Module 3 ) could eventually do but I felt that it does not address the whole subject , like the learning launch .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning launch Challenge I lead the shipping department of an industry engaged in international export of its products . A customer wanted to conclude an interesting sales opportunity for our company to a country with a port that is extremely congested ( busy ) all over the year , this entails long waiting times for the ships to berth to that port and cause significant detention penalties to our company , which will ultimately kill any profit margins of this sale . Hence , the challenge was to deliver the material to that port without incurring penalties . Selection Finding a possible solution would be a real wow as it would deliver to customers what they need , we could make it and the economic sustains it , hence I selected the learning launch tool ( that I learned during the design thinking for innovation lectures – Module 4 ) . I selected three members of my team to : a ) interview our customer to understand their needs in terms of material size requirement , preferences , tonnage per shipment , hiring the vessel themselves and chances of accepting the delivery to a different port in the same country ; b ) a complete analysis to the country / port whereas material should be delivered in terms of average waiting time to berth , possible agreements on priorities in berthing , existence of shipping lines that have private berths or priority in berthing , existence of shipping lines that could accept bearing the waiting costs without back charging that to our company and the availability of an alternative close port to the one selected by the customer ; c ) discuss with our sales team to understand whether any sort of budget that could be arranged to cover eventual penalties . The established timeframe was one week . Application After obtaining all the necessary data and deeply analyzed it , it was evident that loading by cargo ship was not a recommended solution as it will result in unsupported heavy penalty disbursement to our company . We started generating ideas among which was containers solution , as we realized from the data collected that material can fit into a container . We surfaced various assumptions : a ) customer acceptance of containers shipment , b ) acceptance to receive containers at a one specific of the three terminals of the required port , c ) daily withdrawal capacity of the customer , d ) sales team acceptance of the containers trade . I tested the assumptions and they revealed more likely true as the idea seemed feasible but met a new challenge as the customer did not want to receive the material in containers because they do not have expertise in stripping the containers , though , customer would have accepted this solution at the condition of delivering the material stripped out from the containers and placed as bulk material at the storage yard in the port . Among the data we collected were various shipping agents that we approached immediately and found out that some of them could arrange for this operation at the destination port . We analyzed the costs from end to end including this operation and found out that final cost is lower than the dedicated logistics budget . So I decided , after obtaining the approval of the customer to do a small experiment of a trial shipment of 10 containers ( 250 tons ) that revealed extremely successful . Today , we have a contract to export to that country over than 80,000 tons yearly utilizing this new idea . Insight It is extremely rewarding to see your company achieving results because of ideas that you launched and realized allowing you to reach the wow area . The design thinking tools are extremely helpful in creating a completely structured method that allows you to approach any challenge objectively , drill down to the essence , search higher ground , continue asking yourself questions of what you know , what you do n’t know , what you need to know , developing by that an ability to see and do what others do n’t or avoid to . Approach I have elected to use this tool ( learning launch ) because it seemed to me the most appropriate for this subject , whereas there are customer needs , company ability to do something and the economy sustained it . As alternative approach , the mind mapping ( idea generation – Module 3 ) could eventually do but I felt that it does not address the whole subject , like the learning launch . ### Output:

15947

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflextion – StoryTelling Challenge & Selection : This idea of putting the human beings and their experience front and center , is simply fascinating . Knowing how to listen to people experience to avoid or solve a problem and interpret to start creating a cause is the beauty of the human connection . Without a story , many ideas fade along the way , products do n’t succeed , brands fail , and people are forgotten . Stories and storytelling are what we create and do every day . From telling your partner how was your day , to telling your manager how to move forward with a project , everything we say needs to have a story behind , so it can be understood and remembered . Through stories we move people , we convince them to support our ideas , we encourage them to spread our message . Working with IT teams is easy to see the benefits of a good story thru the input and the status , and how it facilitates the communication and alignment between teams . Application : Stories are powerful and there are many storytelling techniques that can be used to shape and brighten up your talk and really engage the audience . I can mainly base my experience around the IT area , where many storytelling is a Use Case to present a successful implementation to different customers , creating a connection and building a relationship . Addressing similar needs thru different industries is like taking the audience on a journey , showing the challenges and the benefits in use cases influence the customer to be more comfortable to share information about their current situation . Your talk can be brought alive if you find the story at the heart of what the message you want to tell . Insight & Approach : Basically , bringing life in different implementations thru stories arouses interest and facilitate negotiations . The more engaged your audience is , the more the more comfortable they will be to proceed with next steps .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflextion – StoryTelling Challenge & Selection : This idea of putting the human beings and their experience front and center , is simply fascinating . Knowing how to listen to people experience to avoid or solve a problem and interpret to start creating a cause is the beauty of the human connection . Without a story , many ideas fade along the way , products do n’t succeed , brands fail , and people are forgotten . Stories and storytelling are what we create and do every day . From telling your partner how was your day , to telling your manager how to move forward with a project , everything we say needs to have a story behind , so it can be understood and remembered . Through stories we move people , we convince them to support our ideas , we encourage them to spread our message . Working with IT teams is easy to see the benefits of a good story thru the input and the status , and how it facilitates the communication and alignment between teams . Application : Stories are powerful and there are many storytelling techniques that can be used to shape and brighten up your talk and really engage the audience . I can mainly base my experience around the IT area , where many storytelling is a Use Case to present a successful implementation to different customers , creating a connection and building a relationship . Addressing similar needs thru different industries is like taking the audience on a journey , showing the challenges and the benefits in use cases influence the customer to be more comfortable to share information about their current situation . Your talk can be brought alive if you find the story at the heart of what the message you want to tell . Insight & Approach : Basically , bringing life in different implementations thru stories arouses interest and facilitate negotiations . The more engaged your audience is , the more the more comfortable they will be to proceed with next steps . ### Output:

20553

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge and Selection As a coach and consultant , I use visualization often to help my clients connect to possibilities and option that may not feel accessible in the current moment , or to internalize concepts in a deeper way . In working with teams , I have found that people are often able to express their thoughts more clearly with images than words . I am currently working with several teams to transition into a more innovative , non- hierarchical mindset within an organization . Rather than distributing information on the new elements of what is required of them as leaders in a more didactic format , I decided to incorporate the use of visual imagery to help the team connect to the leadership concepts . Application In our team session , after explaining the high - level definitions of the various leadership qualities they would need to step into , I asked them to find images and create a collage the represented their interpretation of the qualities . After they created the collages , each team member went into detail about the images they selected , and why . The ideas they expressed were incredibly thoughtful and much more in - depth than I anticipated . Additionally , they were tied to personal values and experiences from their own lives that their fellow team members were able witness in a more tangible and vivid way . Insight and Approach What I learned from this exercise was the power that visual imagery can bring to an otherwise perfunctory team learning session . By incorporating the collage into the learning process , the team walked away with a deeper understanding and connection to the new leadership concepts they will need to move the organization forward . Visualization takes learning beyond the boundaries of PowerPoints into the true human- centered focus of development . The team was not only able to understand the concept , but they had a tangible idea of how they wanted to embody the leadership qualities . As a reformed accountant , my comfort zone has always veered toward the more “ left- brain ” thinking of spreadsheets and logic . There was a time I would have scoffed at the idea of putting pictures on a board as a way of developing leadership or fostering innovation . In recent years , as I moved into coaching and consulting , I now recognize the importance of using a variety of modalities to communicate , collaborate , and teach . Additionally , I also see that my own learning and retention is enhanced by more visual engagement . This course has truly demystified Design Thinking for me . Understanding it is a mindset / philosophy of problem solving , not just another process has been a wonderful discovery . Design Thinking is not a replacement for traditional problem solving , but a complement to it that allows for a more holistic approach to innovation . In business , there are indeed both mysteries and puzzles , and the ability to recognize which approach will be most effective is what creates opportunities to move an organization forward with both efficiency and innovation depending on what is best suited to address the challenge .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge and Selection As a coach and consultant , I use visualization often to help my clients connect to possibilities and option that may not feel accessible in the current moment , or to internalize concepts in a deeper way . In working with teams , I have found that people are often able to express their thoughts more clearly with images than words . I am currently working with several teams to transition into a more innovative , non- hierarchical mindset within an organization . Rather than distributing information on the new elements of what is required of them as leaders in a more didactic format , I decided to incorporate the use of visual imagery to help the team connect to the leadership concepts . Application In our team session , after explaining the high - level definitions of the various leadership qualities they would need to step into , I asked them to find images and create a collage the represented their interpretation of the qualities . After they created the collages , each team member went into detail about the images they selected , and why . The ideas they expressed were incredibly thoughtful and much more in - depth than I anticipated . Additionally , they were tied to personal values and experiences from their own lives that their fellow team members were able witness in a more tangible and vivid way . Insight and Approach What I learned from this exercise was the power that visual imagery can bring to an otherwise perfunctory team learning session . By incorporating the collage into the learning process , the team walked away with a deeper understanding and connection to the new leadership concepts they will need to move the organization forward . Visualization takes learning beyond the boundaries of PowerPoints into the true human- centered focus of development . The team was not only able to understand the concept , but they had a tangible idea of how they wanted to embody the leadership qualities . As a reformed accountant , my comfort zone has always veered toward the more “ left- brain ” thinking of spreadsheets and logic . There was a time I would have scoffed at the idea of putting pictures on a board as a way of developing leadership or fostering innovation . In recent years , as I moved into coaching and consulting , I now recognize the importance of using a variety of modalities to communicate , collaborate , and teach . Additionally , I also see that my own learning and retention is enhanced by more visual engagement . This course has truly demystified Design Thinking for me . Understanding it is a mindset / philosophy of problem solving , not just another process has been a wonderful discovery . Design Thinking is not a replacement for traditional problem solving , but a complement to it that allows for a more holistic approach to innovation . In business , there are indeed both mysteries and puzzles , and the ability to recognize which approach will be most effective is what creates opportunities to move an organization forward with both efficiency and innovation depending on what is best suited to address the challenge . ### Output:

17067

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Fareed Ponce Challenge and Selection As I enrolled to the online course of Design Thinking for Innovation , I was briefed about four tools used in the design thinking process that could aid in development of innovative products and services . And these four tools were : Visualization tool , Story telling tool , Mind mapping tool , and Learning launch tool . The good thing about these tools are , that they can be used to solve any problem and are not just restricted to one domain or industry . And hence these can be called as universal problem - solving tools . Going further , I wish to reflect on my experiences using the Visualization tool in product development . Me and my group of friends had freshly graduated and were fascinated by the things happening in the electric vehicle ( EV ) space across the world and in India . There were too many EV start - ups mushrooming in Bengaluru , the IT capital of India . We wanted to study if we could use our expertise in automobile and electrical engineering to get onto this bandwagon . Application As fresh graduates , we lacked the domain expertise in the EV field as most of our curriculum was related to Internal Combustion ( IC ) engines and related components . So , the first thing that we did was to research about the heart and soul of an EV , the motor and the batteries . We contacted a few start - ups , watched a YouTube videos on EVs , read books on electronics and electricals , understood about batteries and their nature at different temperatures . And collated all the necessary data into a file on Google drive which was always accessible to everyone anytime . When we met to discuss , we would use simple tools such as stick figures , arrows , and basic geometrical figures to make each other understand the complexities involved and made sure we were on the same page . Most of the time pen and paper was used to visualise the intricacies and not any complicated design or animation software . We used storyboards to understand the various requirements at different stages to potential customers . After completing the exercise of narrowing down on the motor and the battery along with a suitable Battery Management System ( BMS ) we moved ahead with the next task of designing the actual motorcycle . We considered various market trends , used pictures of various EV motorcycles as well as concept motorcycles from various manufacturers as reference pictures and decided to design our own motorcycle with “ Futuristic ” as the design theme . Post completion of multiple iterations to the design of the motorcycle , which involved numerous meetings and discussions to envision the motorcycle , we did a complete cost analysis to produce a thousand electric motorcycles a year . This analysis made us realise the requirements of funds and resources involved in manufacturing the motorcycle which was not very feasible financially . After all this , the team decided not to pursue the manufacturing of the motorcycle as the market was not mature enough and the EV manufacturers in the two - wheeler segment had not turned any profit even after years of operation . And the detailed plan is still awaiting to be revived once the market conditions favour the purpose and vision of the team . And yes , this is how me and my friends used design thinking without knowing what design thinking is to develop the futuristic electric motorcycle . Insight and Approach And now , after completing the Design Thinking for Innovation course , I feel that I am equipped with the right knowledge which could help me in avoiding group think and visualise the problem scenarios with probable solutions to tackle problems in shorter time . The major take away of using the visualization tool is that we can just use simpler tools such as a whiteboard and marker pen or just a paper and pencil to communicate with our peers to make sure the ideas and the explanations are better understood by everyone without using expensive and fancy software .

EMAIL: ID_NUM: NAME_STUDENT: Fareed Ponce PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Fareed Ponce Challenge and Selection As I enrolled to the online course of Design Thinking for Innovation , I was briefed about four tools used in the design thinking process that could aid in development of innovative products and services . And these four tools were : Visualization tool , Story telling tool , Mind mapping tool , and Learning launch tool . The good thing about these tools are , that they can be used to solve any problem and are not just restricted to one domain or industry . And hence these can be called as universal problem - solving tools . Going further , I wish to reflect on my experiences using the Visualization tool in product development . Me and my group of friends had freshly graduated and were fascinated by the things happening in the electric vehicle ( EV ) space across the world and in India . There were too many EV start - ups mushrooming in Bengaluru , the IT capital of India . We wanted to study if we could use our expertise in automobile and electrical engineering to get onto this bandwagon . Application As fresh graduates , we lacked the domain expertise in the EV field as most of our curriculum was related to Internal Combustion ( IC ) engines and related components . So , the first thing that we did was to research about the heart and soul of an EV , the motor and the batteries . We contacted a few start - ups , watched a YouTube videos on EVs , read books on electronics and electricals , understood about batteries and their nature at different temperatures . And collated all the necessary data into a file on Google drive which was always accessible to everyone anytime . When we met to discuss , we would use simple tools such as stick figures , arrows , and basic geometrical figures to make each other understand the complexities involved and made sure we were on the same page . Most of the time pen and paper was used to visualise the intricacies and not any complicated design or animation software . We used storyboards to understand the various requirements at different stages to potential customers . After completing the exercise of narrowing down on the motor and the battery along with a suitable Battery Management System ( BMS ) we moved ahead with the next task of designing the actual motorcycle . We considered various market trends , used pictures of various EV motorcycles as well as concept motorcycles from various manufacturers as reference pictures and decided to design our own motorcycle with “ Futuristic ” as the design theme . Post completion of multiple iterations to the design of the motorcycle , which involved numerous meetings and discussions to envision the motorcycle , we did a complete cost analysis to produce a thousand electric motorcycles a year . This analysis made us realise the requirements of funds and resources involved in manufacturing the motorcycle which was not very feasible financially . After all this , the team decided not to pursue the manufacturing of the motorcycle as the market was not mature enough and the EV manufacturers in the two - wheeler segment had not turned any profit even after years of operation . And the detailed plan is still awaiting to be revived once the market conditions favour the purpose and vision of the team . And yes , this is how me and my friends used design thinking without knowing what design thinking is to develop the futuristic electric motorcycle . Insight and Approach And now , after completing the Design Thinking for Innovation course , I feel that I am equipped with the right knowledge which could help me in avoiding group think and visualise the problem scenarios with probable solutions to tackle problems in shorter time . The major take away of using the visualization tool is that we can just use simpler tools such as a whiteboard and marker pen or just a paper and pencil to communicate with our peers to make sure the ideas and the explanations are better understood by everyone without using expensive and fancy software . ### Output:

214

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Refection Submission : VISUALISATION Challenge : Describe your challenge , including all relevant information . My client , a global healthcare organisation , provided a suite of clinical healthcare analytics software to primary healthcare providers , with over one - thousand deployments across several clinical care commissioning groups . The software acquired patient health data from local ( on premise ) system and transformed these into clinical insights for use by healthcare professionals and administrators . The software was provided on a deprecated version of a popular ( ubiquitous ) operating system , and having grown organically over nearly two decades , was poorly architected , version controlled , and sparsely documented . The challenge was to reimagine the software suite as a modern serviced - based platform , cloud - hosted , with a CI / CD pipeline , and a browser - based user - interface , to overcome the issue of local hardware variations . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . The tool selected was visualisation . As we ( my team ) were tackling a pretty complex suite of user- applications , we wanted to ensure that we could get a clear understanding of ‘ what is ’ that could be consumed by everyone involved in the project . The transformative nature of the project meant that the extended team included senior executives as well as a co - located design and development team . We wanted to ensure early on that we were able to clearly communicate our findings and allow the team to supplement and enhance our understanding , without creating and maintaining a ream of documentation that people would not want to engage with . Especially as the system we would eventually start modelling would supersede this one , and hopefully would have an improved set of ‘ requirements ’ ( with regulatory implications ) , that would need to have comprehensive documentation . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . We worked with our client to story board the user journeys they believed their users were making , as part of our understanding of ‘ what is ’ . We identified candidate user personas and asked our client to explain how each persona interacted with the various applications in the suite . We constructed a stick - man visualisation for each persona - application journey . This gave us a pretty clear understanding of overlaps between journeys to differentiate between platform functionality and app functionality . We then visited a selection of clients to validate our ‘ perceived ’ understanding . We asked them to help us visualise their day to day usage of the applications in the suite , to help us understand real bottlenecks and process inefficiencies . Many ( most ) of these had not been known to , much less understood by , our client , who had for many years complacently misunderstood user ‘ silence ’ to mean satisfaction , when actually the opposite appeared to be the case . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . By visualising real world user journeys and contrasting these with our clients ‘ intended ’ user journeys , we were able to help our client acknowledge some reality about their product , in terms of the value derived and derivable by the end users . Clearly , use of the products ( or indeed any software products ) under the pressure and stress of the end - users BAU daily activities had never been considered . By the end of our end - user interactions , we had a completely different – empathic and value based – understanding of the real needs of the end users , and what would help them to carry out their tasks more ‘ pleasurably ’ . We learned that , Medical personnel , no matter what persona they represent , simply do not need to have additional complexity added to their work - life , by being forced to use non - intuitive computer systems . We were able to recommend many opportunities to rationalise common workflows into platform level user journeys which were highly reusable , and simplified day to day use of the system by the end user . We were also able to identify many of the products in the software suite that were simply not being used by the end users , and recommend a roadmap to retirement for these ( potentially saving hundreds of thousands in development costs ) , and we identified key products that needed to be prioritised earlier in the development lifetime of the new system , and a strategy for changeover to enable and incentivise end - users to transition to the new system . Of course , the best outcome is that the end - users will have a system that they feel they have contributed to , and influenced the design of , Visualisation , as a tool , helped us to build a collaborative relationship with our stakeholders , that a more traditional or clinical approach may not have fostered . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . I am happy that the correct tool was selected and applied . However , we spent a lot of time , up front , capturing what we thought ‘ what is ’ was . It was not until we interacted with the real users that we gained some real understanding . What we should have done is captured the intended outcomes of the various applications in the legacy suite upfront , and then got to the end users much quicker . The implications here are that we asked our client to invest their valuable time in giving us their stories , and then we had to go back and carefully tell them that their stories were ‘ wrong ’ , according to the real users . This had to be handled with great sensitivity and care , because of the project visibility to executive stakeholders . It , perhaps , might have been better to have rather gone straight to the users and reported back what was ‘ working ’ , allowing our clients to naturally come to their own determinations about adjusting the suite and creating a prioritised roadmap , instead of which , we actually had to negotiate a change to existing expectations , and force a change to the strategic planning already in flight .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Refection Submission : VISUALISATION Challenge : Describe your challenge , including all relevant information . My client , a global healthcare organisation , provided a suite of clinical healthcare analytics software to primary healthcare providers , with over one - thousand deployments across several clinical care commissioning groups . The software acquired patient health data from local ( on premise ) system and transformed these into clinical insights for use by healthcare professionals and administrators . The software was provided on a deprecated version of a popular ( ubiquitous ) operating system , and having grown organically over nearly two decades , was poorly architected , version controlled , and sparsely documented . The challenge was to reimagine the software suite as a modern serviced - based platform , cloud - hosted , with a CI / CD pipeline , and a browser - based user - interface , to overcome the issue of local hardware variations . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . The tool selected was visualisation . As we ( my team ) were tackling a pretty complex suite of user- applications , we wanted to ensure that we could get a clear understanding of ‘ what is ’ that could be consumed by everyone involved in the project . The transformative nature of the project meant that the extended team included senior executives as well as a co - located design and development team . We wanted to ensure early on that we were able to clearly communicate our findings and allow the team to supplement and enhance our understanding , without creating and maintaining a ream of documentation that people would not want to engage with . Especially as the system we would eventually start modelling would supersede this one , and hopefully would have an improved set of ‘ requirements ’ ( with regulatory implications ) , that would need to have comprehensive documentation . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . We worked with our client to story board the user journeys they believed their users were making , as part of our understanding of ‘ what is ’ . We identified candidate user personas and asked our client to explain how each persona interacted with the various applications in the suite . We constructed a stick - man visualisation for each persona - application journey . This gave us a pretty clear understanding of overlaps between journeys to differentiate between platform functionality and app functionality . We then visited a selection of clients to validate our ‘ perceived ’ understanding . We asked them to help us visualise their day to day usage of the applications in the suite , to help us understand real bottlenecks and process inefficiencies . Many ( most ) of these had not been known to , much less understood by , our client , who had for many years complacently misunderstood user ‘ silence ’ to mean satisfaction , when actually the opposite appeared to be the case . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . By visualising real world user journeys and contrasting these with our clients ‘ intended ’ user journeys , we were able to help our client acknowledge some reality about their product , in terms of the value derived and derivable by the end users . Clearly , use of the products ( or indeed any software products ) under the pressure and stress of the end - users BAU daily activities had never been considered . By the end of our end - user interactions , we had a completely different – empathic and value based – understanding of the real needs of the end users , and what would help them to carry out their tasks more ‘ pleasurably ’ . We learned that , Medical personnel , no matter what persona they represent , simply do not need to have additional complexity added to their work - life , by being forced to use non - intuitive computer systems . We were able to recommend many opportunities to rationalise common workflows into platform level user journeys which were highly reusable , and simplified day to day use of the system by the end user . We were also able to identify many of the products in the software suite that were simply not being used by the end users , and recommend a roadmap to retirement for these ( potentially saving hundreds of thousands in development costs ) , and we identified key products that needed to be prioritised earlier in the development lifetime of the new system , and a strategy for changeover to enable and incentivise end - users to transition to the new system . Of course , the best outcome is that the end - users will have a system that they feel they have contributed to , and influenced the design of , Visualisation , as a tool , helped us to build a collaborative relationship with our stakeholders , that a more traditional or clinical approach may not have fostered . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . I am happy that the correct tool was selected and applied . However , we spent a lot of time , up front , capturing what we thought ‘ what is ’ was . It was not until we interacted with the real users that we gained some real understanding . What we should have done is captured the intended outcomes of the various applications in the legacy suite upfront , and then got to the end users much quicker . The implications here are that we asked our client to invest their valuable time in giving us their stories , and then we had to go back and carefully tell them that their stories were ‘ wrong ’ , according to the real users . This had to be handled with great sensitivity and care , because of the project visibility to executive stakeholders . It , perhaps , might have been better to have rather gone straight to the users and reported back what was ‘ working ’ , allowing our clients to naturally come to their own determinations about adjusting the suite and creating a prioritised roadmap , instead of which , we actually had to negotiate a change to existing expectations , and force a change to the strategic planning already in flight . ### Output:

12002

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge & Selection As a UI / UX designer in a country where this field is still not known , part of my daily life is to speak with clients who do n’t understand exactly what I do and the importance of it . I battled with myself for some time coming up with the simplest ways to explain my job but people kept struggling to understand . I knew it was really important to find a way to make people understand so that my work is more valued , and I could even start charging more for what I do . The Storytelling tool focuses on transmitting an idea by sharing experiences in the form of a story so that , through verbal and vivid examples , people can understand better what we mean by identifying themselves with the story as if they ’re the protagonists because of past events in their life . Application One day , while in lockdown , a friend of mine told me she ’s starting to save money to build a house with her husband and she was super excited about it . She was showing me pictures of living rooms , bedrooms and kitchens to pick out the decoration she wanted to have . I started to dig deeper and asked her about their plans : • Do they have a fixed budget ? • Where is their desired location ? • How many rooms will they build ? Are they planning in having kids in the future ? Is her mom going to live with them ? If that ’s the case , have they thought that they might want her room to be far away from theirs ? • How many levels do they want their house to have ? This is the moment when my light bulb turned on . My friend was going through what my clients go through too : focusing on every little design detail before even knowing the basic and primary aspects of the project . This problem only leads my clients into wasting their time because they do n’t understand the importance of doing things in a certain order . I talked to my friend and explained that , although it ’s fine if she looks at interior design trends now and then , she should be focusing in the details that go behind all of the visual aspect ; the details that will guarantee her family to have a marvelous experience while living in their future house . Of course , the interior design plays a big role too , but there will be time to think about that later on . The next day I had a meeting with a client and asked him this simple question : “ If you were planning on building a house , would you start by picking the perfect color for your curtains and the material of the table or would you rather start by defining your budget , desired location , and quantity of rooms and levels ? ” Insight & Approach My client immediately understood since apparently , he went through the same process of building a house a couple of years ago , so he identified with the story right away . Since that moment this is the way I explain my process and my job to my future clients , and they realize my job has a reason and it is very valuable for the outcome of their project . I have been telling this story for some time now but with this course I understood the importance behind it all . Now I know it might be best if I give my verbal example the components an actual story should have . This way it would be easier for the people to understand since everything runs smoothly and in a logical way . Basic components of a story I should focus more on giving more of a detailed description : • Characters • Setting • Plot ( beginning , middle and end ) • Conflict • Resolution

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge & Selection As a UI / UX designer in a country where this field is still not known , part of my daily life is to speak with clients who do n’t understand exactly what I do and the importance of it . I battled with myself for some time coming up with the simplest ways to explain my job but people kept struggling to understand . I knew it was really important to find a way to make people understand so that my work is more valued , and I could even start charging more for what I do . The Storytelling tool focuses on transmitting an idea by sharing experiences in the form of a story so that , through verbal and vivid examples , people can understand better what we mean by identifying themselves with the story as if they ’re the protagonists because of past events in their life . Application One day , while in lockdown , a friend of mine told me she ’s starting to save money to build a house with her husband and she was super excited about it . She was showing me pictures of living rooms , bedrooms and kitchens to pick out the decoration she wanted to have . I started to dig deeper and asked her about their plans : • Do they have a fixed budget ? • Where is their desired location ? • How many rooms will they build ? Are they planning in having kids in the future ? Is her mom going to live with them ? If that ’s the case , have they thought that they might want her room to be far away from theirs ? • How many levels do they want their house to have ? This is the moment when my light bulb turned on . My friend was going through what my clients go through too : focusing on every little design detail before even knowing the basic and primary aspects of the project . This problem only leads my clients into wasting their time because they do n’t understand the importance of doing things in a certain order . I talked to my friend and explained that , although it ’s fine if she looks at interior design trends now and then , she should be focusing in the details that go behind all of the visual aspect ; the details that will guarantee her family to have a marvelous experience while living in their future house . Of course , the interior design plays a big role too , but there will be time to think about that later on . The next day I had a meeting with a client and asked him this simple question : “ If you were planning on building a house , would you start by picking the perfect color for your curtains and the material of the table or would you rather start by defining your budget , desired location , and quantity of rooms and levels ? ” Insight & Approach My client immediately understood since apparently , he went through the same process of building a house a couple of years ago , so he identified with the story right away . Since that moment this is the way I explain my process and my job to my future clients , and they realize my job has a reason and it is very valuable for the outcome of their project . I have been telling this story for some time now but with this course I understood the importance behind it all . Now I know it might be best if I give my verbal example the components an actual story should have . This way it would be easier for the people to understand since everything runs smoothly and in a logical way . Basic components of a story I should focus more on giving more of a detailed description : • Characters • Setting • Plot ( beginning , middle and end ) • Conflict • Resolution ### Output:

14900

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping- Project Management Challenges & Selection I am being a Civil Engineer working as a Project Control Manager in Construction Industry face issues related to my work profile viz . resources , progress , approvals , design change and change orders which is time bound and to be executed within specified time - line and creates pressure environment and sometimes I feel the pressures and stress situation affects my work and health . This intense pressures automatically triggers panic with symptoms of ‘ intense fear , a racing heart , breathlessness and trembling . Instead of forcing mind to come up with a solution , which can result in stress , Mind Mapping opens up possibilities to solve the problem . Mind Maps contain all the elements of problem in one visual take and priorities the most important aspects of problems , focusing in mind . By using radial thinking , brain generates more ideas and associations , for many solutions . It is looking for patterns and insights in large quantities of data collected during exploration of what is and generate the ideas for what if . Above all must remain calm when problem solving . Mind Mapping should help us to keep calm , as give complete control over problem , and allow thinking more creatively and logically in a stable framework . This big picture way of looking at problem will open up limitless possibilities and engage brain , stopping the panic instinct . Application There are many constraints ( schedule , time , resources , quality and budget ) in the project . To overcome every constraint , we adopted the technic Mind Maps to streamline tasks . Mind Maps are the perfect tool for planning events , meetings , projects or even daily to - do list , however big or small . It will take no time at all to draw up a quick Mind Map and it will save a lot of time later on . In fact , Mind Mapping is proven to improve productivity . Use keywords to convey the names of those involved , deadlines or actions and priorities tasks . One look at Mind Map will give a clear perspective of what need to accomplish . Having a bird ’s eye view of the relevant information makes it easy to coordinate an array of tasks . Any scheduling overlaps or missing resources are immediately visible using this tool . Insight & Approach To get the clear solution for the problem , we adopted two separate mapping one is for problem and another is for solution . First Maps for Problem  Make the problem the central idea of Mind Map .  Add as main branches all of the aspects and causes of the problem , investigating further detail with sub - branches .  Through exploring the problem in this way , begin to realise why the problem occurred , and what can do to improve the situation . Now make second Mind Map for solutions  Make Solutions central idea .  Add all of the routes through which could solve the problem as main branches – include any colleagues , organisations , techniques or resources which could help – making sub - branches to explore the details of these further .  By using a Mind Map for problem solving , realise that one obstacle could potentially have many solutions .  Make a final branch with the most suitable solution or combination of solutions for this particular problem , then make sub - branches of the details and how plan to implement this .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping- Project Management Challenges & Selection I am being a Civil Engineer working as a Project Control Manager in Construction Industry face issues related to my work profile viz . resources , progress , approvals , design change and change orders which is time bound and to be executed within specified time - line and creates pressure environment and sometimes I feel the pressures and stress situation affects my work and health . This intense pressures automatically triggers panic with symptoms of ‘ intense fear , a racing heart , breathlessness and trembling . Instead of forcing mind to come up with a solution , which can result in stress , Mind Mapping opens up possibilities to solve the problem . Mind Maps contain all the elements of problem in one visual take and priorities the most important aspects of problems , focusing in mind . By using radial thinking , brain generates more ideas and associations , for many solutions . It is looking for patterns and insights in large quantities of data collected during exploration of what is and generate the ideas for what if . Above all must remain calm when problem solving . Mind Mapping should help us to keep calm , as give complete control over problem , and allow thinking more creatively and logically in a stable framework . This big picture way of looking at problem will open up limitless possibilities and engage brain , stopping the panic instinct . Application There are many constraints ( schedule , time , resources , quality and budget ) in the project . To overcome every constraint , we adopted the technic Mind Maps to streamline tasks . Mind Maps are the perfect tool for planning events , meetings , projects or even daily to - do list , however big or small . It will take no time at all to draw up a quick Mind Map and it will save a lot of time later on . In fact , Mind Mapping is proven to improve productivity . Use keywords to convey the names of those involved , deadlines or actions and priorities tasks . One look at Mind Map will give a clear perspective of what need to accomplish . Having a bird ’s eye view of the relevant information makes it easy to coordinate an array of tasks . Any scheduling overlaps or missing resources are immediately visible using this tool . Insight & Approach To get the clear solution for the problem , we adopted two separate mapping one is for problem and another is for solution . First Maps for Problem  Make the problem the central idea of Mind Map .  Add as main branches all of the aspects and causes of the problem , investigating further detail with sub - branches .  Through exploring the problem in this way , begin to realise why the problem occurred , and what can do to improve the situation . Now make second Mind Map for solutions  Make Solutions central idea .  Add all of the routes through which could solve the problem as main branches – include any colleagues , organisations , techniques or resources which could help – making sub - branches to explore the details of these further .  By using a Mind Map for problem solving , realise that one obstacle could potentially have many solutions .  Make a final branch with the most suitable solution or combination of solutions for this particular problem , then make sub - branches of the details and how plan to implement this . ### Output:

16165

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mohamed Kamal 17/02/2021 Design thinking innovation Reflection on Learning launch Challenge : I am the lead of risk and litige department , which is part of the business services unit of a company that operates in payment system and digital . Our daily work consists of processing reimbursement requests that we generally receive by email from a multitude of customers ; so we spend our time collecting the necessary documents to process these dispute reimbursement requests and at the end of the day we prepare reports that we share with our clients ; these reports include all the data processed during the day . Although these documents are a prerequisite for handling requests , we have noticed that our clients do not systematically send these documents and sometimes we are faced with several interlocutors that makes our task difficult and sometimes we exceed the regulatory deadlines for handling these disputes and we can easily miss one of the emails ; and this had an impact on the satisfaction of our customers . Selection : We opted for the Learning Launch which is quick to execute and inexpensively . It ’s a great tool to test if our idea can meet customers ‘ needs and create value for them before decisions with financial impact are done . Even if the outcome is not as desired , the loss is minimal as the investment is low this tool is always beneficial , it allows us to quickly assess our idea ; to what extent it responds to our strategic intension and especially to the needs of the client and if it brings him added value and if necessary go back and include new key hypotheses in order to review the idea , test it before the final investment Application : We are thinking of creating an interactive portal for our clients ; this portal will be the ultimate and unique tool for disputes ’s treatment . The solution was developed internally in the presence of business experts , as well as one of our client ( who has the largest volume of disputes and in view of his experience feedback in the matter ) the portal was interactive ; to enter a request for reimbursement of a dispute , the insertion of documents is mandatory ; the client has a clearer visibility of treatment time of his request and he has a warning in case of exceeding the time limits ; and he can download the reports that he want in any format and in any time Spent months after the deployment of the solution ; we noticed that a customer continues to process by email . We have reviewed our solution that was sort of a letterbox in the beginning . we made it more interactive by adding some improvement such as adds a section which details the handling of a request with the dates and the name of the users ; also the change of the status of the request ( by a simple click we make sure that the customer has indeed consulted the portal ) ; and also Mohamed Kamal 17/02/2021 creation interactions with the mailbox ( the treatment team is notified when there is a new request etc . ) we also thought to review the design of this portal and make it more aesthetic and also add a dashboard with statistics and more meaningful graphs . Insight : The learning launch has helped us improve our daily lives . the idea of a portal is a very simple and easy idea to execute and does not require any data calculation or algorithm ; it is an idea that meets the customer 's need , facilitates the treatment and brings him added value ; it is enough just to understand its intents and to listen to it for continuous improvement . By applying the learning launch , our company has included this portal in its product catalog and systematically offers it to new customers Approach : This training allowed me to review my way of acting ; moving forward is not just about focusing on data because the most valuable aspect is sharing knowledge and learning ; in my case Learning Launch was definitely good alternative to the conventional approach ; it ’s create an affordable experience that allows client to experience the new solution and to test key hypotheses with real data ; we have other projects to improve , and we will certainly use the learning launch technique

EMAIL: ID_NUM: NAME_STUDENT: Mohamed Kamal, Mohamed Kamal PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mohamed Kamal 17/02/2021 Design thinking innovation Reflection on Learning launch Challenge : I am the lead of risk and litige department , which is part of the business services unit of a company that operates in payment system and digital . Our daily work consists of processing reimbursement requests that we generally receive by email from a multitude of customers ; so we spend our time collecting the necessary documents to process these dispute reimbursement requests and at the end of the day we prepare reports that we share with our clients ; these reports include all the data processed during the day . Although these documents are a prerequisite for handling requests , we have noticed that our clients do not systematically send these documents and sometimes we are faced with several interlocutors that makes our task difficult and sometimes we exceed the regulatory deadlines for handling these disputes and we can easily miss one of the emails ; and this had an impact on the satisfaction of our customers . Selection : We opted for the Learning Launch which is quick to execute and inexpensively . It ’s a great tool to test if our idea can meet customers ‘ needs and create value for them before decisions with financial impact are done . Even if the outcome is not as desired , the loss is minimal as the investment is low this tool is always beneficial , it allows us to quickly assess our idea ; to what extent it responds to our strategic intension and especially to the needs of the client and if it brings him added value and if necessary go back and include new key hypotheses in order to review the idea , test it before the final investment Application : We are thinking of creating an interactive portal for our clients ; this portal will be the ultimate and unique tool for disputes ’s treatment . The solution was developed internally in the presence of business experts , as well as one of our client ( who has the largest volume of disputes and in view of his experience feedback in the matter ) the portal was interactive ; to enter a request for reimbursement of a dispute , the insertion of documents is mandatory ; the client has a clearer visibility of treatment time of his request and he has a warning in case of exceeding the time limits ; and he can download the reports that he want in any format and in any time Spent months after the deployment of the solution ; we noticed that a customer continues to process by email . We have reviewed our solution that was sort of a letterbox in the beginning . we made it more interactive by adding some improvement such as adds a section which details the handling of a request with the dates and the name of the users ; also the change of the status of the request ( by a simple click we make sure that the customer has indeed consulted the portal ) ; and also Mohamed Kamal 17/02/2021 creation interactions with the mailbox ( the treatment team is notified when there is a new request etc . ) we also thought to review the design of this portal and make it more aesthetic and also add a dashboard with statistics and more meaningful graphs . Insight : The learning launch has helped us improve our daily lives . the idea of a portal is a very simple and easy idea to execute and does not require any data calculation or algorithm ; it is an idea that meets the customer 's need , facilitates the treatment and brings him added value ; it is enough just to understand its intents and to listen to it for continuous improvement . By applying the learning launch , our company has included this portal in its product catalog and systematically offers it to new customers Approach : This training allowed me to review my way of acting ; moving forward is not just about focusing on data because the most valuable aspect is sharing knowledge and learning ; in my case Learning Launch was definitely good alternative to the conventional approach ; it ’s create an affordable experience that allows client to experience the new solution and to test key hypotheses with real data ; we have other projects to improve , and we will certainly use the learning launch technique ### Output:

5748

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection Upon beginning my previous job as a warehouse manager in a freight sorting facility , the entire previous management team had left the organization . As a result , the expertise that they had left as well , leading us to have to develop the process from the mixed freight coming in and determining the most efficient way to sort it and ship it out in a timely manner . I immediately began visualize the process on the whiteboard to ensure we had the process understood and mapped out . I chose visualization because in a process flow environment with a new team , we wanted to ensure we all had the understanding of what data was available and to be able to add to it as required . Application I began the process by listing out step by step the process in a process flow , from the trucks arriving to the sorting machine , all the way to the outbound trucks . Under each step in the process , I listed out the available details that we had at each stage in the process . We then brought in associates to interview and understand any additional details that we could add to the process flow . Once I had the process flow in place , I worked with my management team to determine the possible ways to organize the process . Using the process flow , we ensured we used as much of the data available before the freight arrived to group the shipments in priority groups 1 - 10 in order of fastest turnaround available and process the freight quickly . Using this process of prioritization , we were able to take the facility from a 55 % on time delivery rate to a 100 % on time delivery rate . Insight & Approach What I learned from using the visualization approach and process map is that it is an extremely effective way to implement process changes in a warehouse ( process oriented ) setting . When diagramming out a process and all steps / information available , it allows for educated decisions to be made in a way that all warehouse team members can feel included in . It allows for feedback to be received from both management as well as associate levels and for all to be a part of the improvement processes . It also allows for clear opportunity areas to be identified . Since using the visualization tool , I have used it many times to implement process changes within my sites . I truly enjoy working with teams to map out processes and work to optimize them and ensure they ’re running in a more efficient manner .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection Upon beginning my previous job as a warehouse manager in a freight sorting facility , the entire previous management team had left the organization . As a result , the expertise that they had left as well , leading us to have to develop the process from the mixed freight coming in and determining the most efficient way to sort it and ship it out in a timely manner . I immediately began visualize the process on the whiteboard to ensure we had the process understood and mapped out . I chose visualization because in a process flow environment with a new team , we wanted to ensure we all had the understanding of what data was available and to be able to add to it as required . Application I began the process by listing out step by step the process in a process flow , from the trucks arriving to the sorting machine , all the way to the outbound trucks . Under each step in the process , I listed out the available details that we had at each stage in the process . We then brought in associates to interview and understand any additional details that we could add to the process flow . Once I had the process flow in place , I worked with my management team to determine the possible ways to organize the process . Using the process flow , we ensured we used as much of the data available before the freight arrived to group the shipments in priority groups 1 - 10 in order of fastest turnaround available and process the freight quickly . Using this process of prioritization , we were able to take the facility from a 55 % on time delivery rate to a 100 % on time delivery rate . Insight & Approach What I learned from using the visualization approach and process map is that it is an extremely effective way to implement process changes in a warehouse ( process oriented ) setting . When diagramming out a process and all steps / information available , it allows for educated decisions to be made in a way that all warehouse team members can feel included in . It allows for feedback to be received from both management as well as associate levels and for all to be a part of the improvement processes . It also allows for clear opportunity areas to be identified . Since using the visualization tool , I have used it many times to implement process changes within my sites . I truly enjoy working with teams to map out processes and work to optimize them and ensure they ’re running in a more efficient manner . ### Output:

16819

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge I work for my hometown City Hall , dealing with application development and business analysis . In the last three years we are trying to improve the quality of the public services in our city , and at a certain time , we have the necessity to understand the citizens opinions about the city and the public administration . We had a lot of meetings and dynamics to debate ideas and find proposals to talk with the local citizens . We need some tool that let citizens do surveys , but without public administration employees participating on the interviews . So we can know that the opinion was not driven by someone else . Selection After some consideration , we needed to start some pilot , but without spending a lot of money . We faced that we can use cheap tablets to make surveys with the population at strategic points , or do surveys with SMS as the people use our services , or even do surveys online at our website . We choose the tablets idea . We ’ve made some prototypes , searched cheap models that fits the desired functionality , made attractive application to call the attention , and get ready to start our research . Application We decided to start our learning launch , searching for any public event that brings an adequate quantity of people . Hopefully , there ’s an Hospital event where the Mayor will open a new service area to the population . We started putting our tablets at strategic places , but without administration employees calling people to vote . We wanted to know if the people will be engaged on the surveys without someone telling them to do so . Fortunately , at this event , many people noticed the tablets , interacted with them and answered the survey . We dah good results and more answers than we expected . Insight and Approach Despite the good result at this event . We had some more questions at the end . The quantity of answers are driven by the event ? And on an average day ? Que good results we have on the answers are also driven by the event ? On an normal day , only the “ angry ” citizens will use the survey to claim their necessities ? There ’s time to grow up . We launched the survey on all 110 local public health clinics . So we started another survey where citizens can vote for the preferred local of the city to be renewed first on an effort to renew 12 local public places . Actually we have more than 200 tablets around the city on four different surveys were local citizens and visitors can do their perception about health , education , tourist points of interest and city environment . As said on the last paragraph , the project is a huge success , and actually population can interact sending their perception about the city and what they need to improve . We started doing more researches , like use of bots at social media . Every small idea that brings us to prototypes and research drive us to grow and scale the project , that is aimed to work with various efforts to make our city more modern and smart . Maybe we could do some things better . We had some problems with the initial versions of the survey application . But that was part of the process and as we learned with the problems we resolved and go forward . But the prototypes itself and the learning launch helped us a lot . After all , if we start again anything like this , we could find more experts of the administration areas ( health , education , tourism ) to be part of the project since it ’s very start .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge I work for my hometown City Hall , dealing with application development and business analysis . In the last three years we are trying to improve the quality of the public services in our city , and at a certain time , we have the necessity to understand the citizens opinions about the city and the public administration . We had a lot of meetings and dynamics to debate ideas and find proposals to talk with the local citizens . We need some tool that let citizens do surveys , but without public administration employees participating on the interviews . So we can know that the opinion was not driven by someone else . Selection After some consideration , we needed to start some pilot , but without spending a lot of money . We faced that we can use cheap tablets to make surveys with the population at strategic points , or do surveys with SMS as the people use our services , or even do surveys online at our website . We choose the tablets idea . We ’ve made some prototypes , searched cheap models that fits the desired functionality , made attractive application to call the attention , and get ready to start our research . Application We decided to start our learning launch , searching for any public event that brings an adequate quantity of people . Hopefully , there ’s an Hospital event where the Mayor will open a new service area to the population . We started putting our tablets at strategic places , but without administration employees calling people to vote . We wanted to know if the people will be engaged on the surveys without someone telling them to do so . Fortunately , at this event , many people noticed the tablets , interacted with them and answered the survey . We dah good results and more answers than we expected . Insight and Approach Despite the good result at this event . We had some more questions at the end . The quantity of answers are driven by the event ? And on an average day ? Que good results we have on the answers are also driven by the event ? On an normal day , only the “ angry ” citizens will use the survey to claim their necessities ? There ’s time to grow up . We launched the survey on all 110 local public health clinics . So we started another survey where citizens can vote for the preferred local of the city to be renewed first on an effort to renew 12 local public places . Actually we have more than 200 tablets around the city on four different surveys were local citizens and visitors can do their perception about health , education , tourist points of interest and city environment . As said on the last paragraph , the project is a huge success , and actually population can interact sending their perception about the city and what they need to improve . We started doing more researches , like use of bots at social media . Every small idea that brings us to prototypes and research drive us to grow and scale the project , that is aimed to work with various efforts to make our city more modern and smart . Maybe we could do some things better . We had some problems with the initial versions of the survey application . But that was part of the process and as we learned with the problems we resolved and go forward . But the prototypes itself and the learning launch helped us a lot . After all , if we start again anything like this , we could find more experts of the administration areas ( health , education , tourism ) to be part of the project since it ’s very start . ### Output:

13187

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Improving Customer Experience for SME Customers Challenge I work for a telco Company and one of the main problems is customer satisfaction , even more for small enterprise customers ; for years Customers Satisfaction Index ( CSI ) and Net Promoter Scores ( NPS ) have been the lowers numbers not only of the company but also of the market , CSI=6.36 and NPS = -27 % ; so we have the assignment to level up those numbers for the next two years . The customer experience team was composed for young executives with a lot of energy but lack of experience about legacies and company culture so any idea bumps over the walls constantly . Selection To accomplish these assignment we must form a multiarea team and make a sensibilization job in order to made understand all of them that the focus of everything in the company is the customer and to make this clear we use Visualization Tools , because in a graphic mode they can not only understand better the problem but most important make all of them participate and collaborate providing their experience and ideas about how the company works and more important how the customers feel about the service . Application We draw all the costumer journeys and the moments of truth when this teams are involved in their daily shores . It was interesting how team members start to discover the importance of all the things they normally and how that impact on the customers , they never realized that any task that they deliver incomplete for any reason starts a snow ball that finally reach the customers as an avalanche . Insight As a result of using these tool the team not only discover problems they discover that working together they can make the job of everyone easier and finally make happy customers ; more important , once they have every customer journey draw in the wall they could bring a lot of different ideas about how improve some process , also identified some task that were no longer necessary to do and others that have to be deliver for a different area so they were able to optimize their own processes . Approach Visualization tools helped us a lot as a first step in order to improve customer experience by knowing what is going on inside the company that make us deliver and inefficient service , now we have to implement those ideas , the better ones , and so we decided to use the learning launch tool to start , in a fast way , deploy improvements in our call center for example , using a group of agents for experiment with new channels of attention using AI ( chatbots ) and a new front end with Salesforce .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Improving Customer Experience for SME Customers Challenge I work for a telco Company and one of the main problems is customer satisfaction , even more for small enterprise customers ; for years Customers Satisfaction Index ( CSI ) and Net Promoter Scores ( NPS ) have been the lowers numbers not only of the company but also of the market , CSI=6.36 and NPS = -27 % ; so we have the assignment to level up those numbers for the next two years . The customer experience team was composed for young executives with a lot of energy but lack of experience about legacies and company culture so any idea bumps over the walls constantly . Selection To accomplish these assignment we must form a multiarea team and make a sensibilization job in order to made understand all of them that the focus of everything in the company is the customer and to make this clear we use Visualization Tools , because in a graphic mode they can not only understand better the problem but most important make all of them participate and collaborate providing their experience and ideas about how the company works and more important how the customers feel about the service . Application We draw all the costumer journeys and the moments of truth when this teams are involved in their daily shores . It was interesting how team members start to discover the importance of all the things they normally and how that impact on the customers , they never realized that any task that they deliver incomplete for any reason starts a snow ball that finally reach the customers as an avalanche . Insight As a result of using these tool the team not only discover problems they discover that working together they can make the job of everyone easier and finally make happy customers ; more important , once they have every customer journey draw in the wall they could bring a lot of different ideas about how improve some process , also identified some task that were no longer necessary to do and others that have to be deliver for a different area so they were able to optimize their own processes . Approach Visualization tools helped us a lot as a first step in order to improve customer experience by knowing what is going on inside the company that make us deliver and inefficient service , now we have to implement those ideas , the better ones , and so we decided to use the learning launch tool to start , in a fast way , deploy improvements in our call center for example , using a group of agents for experiment with new channels of attention using AI ( chatbots ) and a new front end with Salesforce . ### Output:

20114