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Complaint_ID
int64
1.29M
7.78M
2021-06-12
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Problem with personal statement of dispute
Hello on XX/XX/2021 I mailed out a dispute letter to dispute incorrect information such as my old address, incorrect name, and phone number off my credit report. I included the following information in each letter including a copy of social security and a copy of my drivers license with my current address. On XX/XX/XXXX I received a letter back from Transunion stating that I had not provided my drivers license neither a copy of my social security. Which is false. I provided each documentation they stated they didn't receive. XXXX also sent me a letter stating that I had not applied for credit recently, that I have not used credit in the past 10 years or have I lived in the u.s. and do not have a government issued social security card. This report is false because I have credit history, I was born in the u.s. and I provided a copy of my social security card and drivers license. Also XXXX credit bureau I have not heard anything from them in a month. I have provided all the documentation required and I stated that they remove my current reported billing address, phone number, any names that are incorrect. It has been well over 30 days.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
GA
30058
null
Consent provided
Web
2021-06-12
Closed with explanation
Yes
null
4,455,252
2021-09-04
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
This is my sixth attempt contacting the credit bureaus they have simply failed to uphold the law. All in all, they have ignored my request to provide me with the documents that they have in their files that were used to verify the disputed accounts which means that they have NOT verified or can not verify any of these accounts and under Section 611 ( 5 ) ( A ) of the FCRA they are required to promptly delete all information which can not be verified. This law is as clear as daylight as to the Civil liability and the remedy available to me for negligent noncompliance ( Section 617 ) if you fail to comply with this Federal Law. I am a litigious consumer and fully intend on pursuing litigation in this matter to enforce my rights under the FCRA. The investigation has taken longer than 30 days they have they have Failed to respond satisfactorily within 4 days of receipt of this under Section 605B. I have filed reports with my local police department, FTC, State Attorney General, and the CFPB. This identity theft has destroyed my life and stopped me from purchasing a home I have worked so hard for my son and I.
null
EQUIFAX, INC.
FL
33009
null
Consent provided
Web
2021-09-04
Closed with explanation
Yes
null
4,691,208
2022-11-26
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
I filed a complaint with CFPB on XX/XX/2022 complaint # XXXX resulted in identity theft the Equifax response to the complaint indicated all inaccurate information was removed when I received the The confirmation credit file from Equifax in the mailed confirmation # XXXX on page 6 has XXXX XXXX on my credit file this file was never removed from my credit file. Also XXXX XXXX was reinserted without me being notified which is a FCRA violation. Please provide steps you took investigating my complaint I provided all required documentation required by FCRA and this neglect from Equifax has damaged my reputation and character and XXXX stress and the hours spent going to get affidavits and other copies notarized. Equifax also stated my data was breached and I have file a claim in regard to that as well. I'm demanding you remove those items that is inaccurate in my credit file. Also attached is a my data breach claim in which I was eligible. For indirect disputes filed with CRCs, the FCRA requires that, upon receiving notice of the dispute from the CRC, the furnisher must conduct an investigation with respect to the disputed information and review all relevant information provided by the CRC. 20F 21 The standard for investigation of indirect disputes is, like direct disputes, that the furnishers investigation must be reasonable. 21F 22 Examiners found one or more furnishers violated these provisions when the furnishers responded to CRC notices of disputes without verifying the accuracy of the disputed information but instead with instructions to the CRC that the consumer should contact the furnisher directly and that the disputed information should not be deleted. In response to these findings, one or more furnishers are developing dispute handling policies and procedures to ensure the investigation of disputes is in accordance with the requirements of the FCRA
null
EQUIFAX, INC.
TX
XXXXX
null
Consent provided
Web
2022-11-26
Closed with explanation
Yes
null
6,246,400
2018-08-05
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
Transunion on XX/XX/2018 Report Number # XXXX has on my XXXX XXXX XXXX Statement # XXXX as {$30.00} Dollars paid when there was {$50.00} paid for the month every month for the past 4 months there has been wrong amounts by TransUnion to what I'm paying and I have uploaded proof by XXXX XXXX XXXX as to why the amounts by TransUnion differ as mu other credit cards are the same issues I'm not paying as the Scheduled Payment amount.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
PA
19013
null
Consent provided
Web
2018-08-05
Closed with explanation
Yes
null
2,982,155
2023-05-17
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
I disputed incorrect information contained in my credit report in a letter date XX/XX/2023. I understand that, under the Fair Credit Reporting Act ( FCRA ), I am entitled to timely response from your bureau. Please take notice that I must receive a corrected copy of my credit report with the changes I have outlined within five ( 5 ) business days from receipt of this letter, or I will be forced to take legal actions under the FCRA, seeking damages for loss of credit and for the mental anguish your bureau has caused me. Because of your violation of the FCRA 's time frame on such timely responses, it is safe to believe that the information I have disputed has been corrected and all negative data have been removed from my credit report. Please see the attached dispute letter that is dated, and time stamped. I thank you for your kind attention to this matter and hope to receive my updated credit report soon.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
76006
null
Consent provided
Web
2023-05-17
Closed with non-monetary relief
Yes
null
6,991,736
2022-12-15
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
This is XXXX XXXX XXXX XXXX please do not deny my complaint by stating that I filed this by some other means than myself. This is done 100 % by me. I declare under penalty of perjury ( under the laws of the United States, if executed outside of the United States ) that the foregoing is true and correct to the best of my knowledge. Further, I certify that I am permitted by FEDERAL and STATE LAW to file this dispute. I also understand that knowing and willful misstatements or omissions of material facts constitutes a FEDERAL CRIMINAL VIOLATION punishable under 18 U.S.C. 1001. Additionally, these misstatements are punishable as perjury under 18 U.S.C. 1621. The items found within my credit report that I listed on the following pages are not related to any transaction.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NY
11213
null
Consent provided
Web
2022-12-15
Closed with non-monetary relief
Yes
null
6,327,173
2023-08-30
Checking or savings account
Checking account
Managing an account
Deposits and withdrawals
My account was closed on XX/XX/XXXX for violating terms and agreements of my account. I was asked to verify my identity and verify where the funds came from to prevent fraud. I had done so multiple times and was just told they will not be refunding any money received from a life insurance policy and employment. They couldn't even disclose what exactly did I violate.
null
Chime Financial Inc
OH
45212
null
Consent provided
Web
2023-08-30
Closed with explanation
Yes
null
7,473,626
2022-09-05
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
I want to submit a complaint in my personal credit report information that is questionable. I was never late on this account. It has been deferred because I'm still in school. Please verify all info is true, accurate, and correct incomplete name spelling, address of record of this account. DEPT OF EDXXXX XXXX Balance : {$3800.00}
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
IL
60901
null
Consent provided
Web
2022-09-05
Closed with non-monetary relief
Yes
null
5,949,560
2022-05-15
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the Fair Credit Reporting act XXXX XXXX Account # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions
null
EQUIFAX, INC.
TX
77380
null
Consent provided
Web
2022-05-15
Closed with explanation
Yes
null
5,561,573
2022-04-21
Checking or savings account
Checking account
Managing an account
Funds not handled or disbursed as instructed
On XX/XX/XXXX HSBC issued a online bill payment, as requested through their app, of {$5800.00} to XXXX XXXX This payment was cashed by another entity on XX/XX/XXXX that is not XXXX XXXX as evidenced by HSBC 's proof of payment ( see enclosed ). XXXX XXXX also signed an affidavit saying they did not receive these funds and sent this affidavit to HSBC on XX/XX/XXXX. We were forced to pay these funds again to XXXX XXXX since HSBC lost the funds. We are waiting for HSBC to respond. They have been claiming, since XXXX that they are " investigating '' and yet, it is now 2 months later and they have failed to reimburse us for these funds and are no longer responding to follow up calls or emails. Please help. I'm enclosing the proof of payment provided by HSBC showing that they paid the wrong entity. Thank you!!
null
HSBC NORTH AMERICA HOLDINGS INC.
NY
10025
Older American, Servicemember
Consent provided
Web
2022-04-21
Closed with explanation
Yes
null
5,477,729
2023-07-31
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
This is one of my NUMEROUS request that I have been a victim of identity theft and that no one seems to care, that I want to dispute specific records in my credit file that do not belong to me, or that I have signed any agreement. The accounts I'm challenging have nothing to do with any transactions I've done or authorized to gain products, services, or money. Please remove the following accounts and inquiries : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX. Please remove these items ASAP.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
928XX
null
Consent provided
Web
2023-07-31
Closed with non-monetary relief
Yes
null
7,325,133
2020-07-24
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
I was trying to cosign for my mom a vehicle, and the car salesman told me my credit was low. I told him to show me my report and print me out a copy. There are items on my credit that needs to be removed as soon as possible. These items are fraudulent accounts. I have contacted the FTC and my local police and I am doing this on my own behalf. Please remove these from my report : 14 XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX Company Inquiries : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX/XXXX XXXX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
GA
30314
null
Consent provided
Web
2020-07-24
Closed with explanation
Yes
null
3,763,054
2017-06-23
Debt collection
I do not know
Attempts to collect debt not owed
Debt is not yours
Credence Resource Management LLC sent me a debt collection letter for an alleged debt I do not owe. When I called and spoke with them they were rude and hostile which is a flagrant violation of the Fair Debt Collections Practices Act. I have never heard of Credence Resource Management LLC nor do I owe them any alleged debt. I do n't want any further communication from them in any form. Their hostile debt collection tactics are flagrant violations of the Fair Debt Collections Practices Act.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Kriya Capital, LLC
FL
33444
null
Consent provided
Web
2017-06-23
Closed with non-monetary relief
Yes
null
2,557,789
2020-05-31
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
I Disputed in XXXX, XXXX, and XXXX of 2020 with EQUIFAX and XXXX credit bureaus about verifying the account of XXXX account XXXX XXXX. I asked for verification with XXXX account XXXX XXXX, and I received no response from them all three times. Equifax and XXXX replied that this account has been verified by the Fair Credit Reporting Act but I have not received anything from them nor have they shown me their methods of Investigation. I don't believe either bureau did a proper investigation or if they even investigated this account at all. I'm asking help from the CFPB in order to correct this issue by the credit bureau doing a proper investigation and deleting this unverified account. thanks.
null
EQUIFAX, INC.
AL
351XX
null
Consent provided
Web
2020-05-31
Closed with explanation
Yes
null
3,676,684
2021-01-06
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
It has come to my attention that i have been a victim of Identity Theft for a few years now. ( Collection Agency ) placed a collection on my credit report that was from Fraudulent Activity. I have contacted ( Collection Agency ) and ( Original Creditor ) and explained to them which I was transferred several times, i felt disrespected by the customer service representative after explaining to them the situation that they have the wrong person. This company is very unprofessional! I also sent them a copy of the police report. I will also file with the CFPB and FTC! This is very inconvenient on my part!
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
33647
null
Consent provided
Web
2021-01-06
Closed with explanation
Yes
null
4,051,545
2022-12-10
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
This is the several time I've complained about being a victim of identity theft. The 3 credit bureaus must remove any item that was opened without my knowledge, consent, or authority within 4 business days with ( 1 ) appropriate proof of the identity of the consumer ; ( 2 ) a copy of an identity theft report ; ( 3 ) the identification of such information by the consumer; and ( 4 ) a statement by the consumer that the information is not information relating to any transaction by the consumer. XXXX XXXX XXXX XXXX Balance : {$0.00} ; XXXX XXXX XXXX XXXX : {$0.00} XXXX XXXX XXXX Balance : {$0.00} ; XXXX XXXX Balance : {$0.00} ; XXXX XXXX Balance : {$0.00} ; XXXX XXXX Balance : {$0.00} ; XXXX XXXX XXXX XXXX Balance : {$0.00} ; XXXX XXXX XXXX Balance : {$0.00} ; XXXX XXXX Balance : {$0.00} ; XXXX XXXX Balance : {$0.00} ; XXXX XXXX Balance : {$0.00} ; XXXX XXXX XXXX Balance : {$0.00} ; XXXX XXXX XXXX XXXX Balance : {$0.00} ; XXXX XXXXXXXX Balance XXXX {$0.00} ; XXXX XXXX XXXX Date Filed/Reported : XX/XX/XXXX Reference # : XXXX ; XXXX XXXX XXXX Date Filed/Reported : XX/XX/XXXX Reference # : XXXX ; XXXX XXXX XXXX Date Filed/Reported : XX/XX/XXXX Reference # : XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ; XXXXXXXX XXXX XXXXXXXX XXXX XXXX, TX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX, TX XXXX XX/XX/XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX XXXX, MO XXXX
null
EQUIFAX, INC.
TX
78245
null
Consent provided
Web
2022-12-10
Closed with explanation
Yes
null
6,300,708
2021-11-12
Debt collection
Credit card debt
Attempts to collect debt not owed
Debt was already discharged in bankruptcy and is no longer owed
The creditor company was under LVNV funding And now resurgent capitol. This debt was included in my bankruptcy and it was charged off. This business came back as resurgent capitol and has put this negative on my credit. I paid them {$330.00} and they said they would remove it from my credit. It still on my credit which should have been discharged and I should have never paid something.
null
Resurgent Capital Services L.P.
CA
90640
null
Consent provided
Web
2021-11-12
Closed with explanation
Yes
null
4,906,634
2021-10-26
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I have wrote them time after time to tell them to remove fraudulent information reporting on my credit and update my credit file
null
EQUIFAX, INC.
FL
33169
null
Consent provided
Web
2021-11-05
Closed with explanation
Yes
null
4,847,338
2023-08-14
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
This was my 2nd CFPB complaint and a follow up to notify the Experian, XXXX and XXXX that below is a list of inquiries that are not associated with me and were opened without my permission. And from today counting 15 days that I am so much expecting a deletion result update to happen in my credit reports : EXPERIAN : XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX : XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XXXXXX/XX/XXXX XXXX : XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
CA
90008
null
Consent provided
Web
2023-08-14
Closed with explanation
Yes
null
7,396,562
2017-08-10
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
I was shocked when I reviewed my credit report and found late payment on the dates below : Creditor : XXXX XXXX Account # : XXXX I was never late 30, 60, 0r 90 days late in the month of XXXX. I 'm not sure how this happened. I have alway made my payment on time to you when I received my statement. My only thought is that there was a billing error with my statement.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
CA
91364
null
Consent provided
Web
2017-08-10
Closed with non-monetary relief
Yes
null
2,600,564
2020-03-11
Credit card or prepaid card
Store credit card
Fees or interest
Problem with fees
I went to XXXX XXXX XXXX for a procedure called XXXX XXXX XXXX, this was suppose to freeze the from my XXXX, I was told by XXXX XXXX XXXX ( owner ) that procedure in question would best work for me. She stated that XXXX XXXX would get me better results with less complications. She did advised me of risk associated with this procedure such as XXXX as you much XXXX XXXX.She also stated it may not work. She never said anything about the machine can and XXXX you.She also stated they have many happy client as this procedure is not invasive. She states the procedure is painless and you can lay back and read a book.She states that the machine never touches your skin. I was convinced. I paid {$2000.00} for 6 sessions.1 session it was XXXX but I chose to tolerated the XXXX. The second session was XXXX also. When I was taking a bath and notice a big XXXX in my XXXX which became XXXX. I Went to the Dr. and was given XXXX. I was left with XXXX XXXX XXXX in XXXX. They refuse to refund XXXX to my Care Credit Card. These are two sessions resulting in my issues. I contacted the XXXX and other agencies to no avail. XXXX sent me an agreement formstating that they would refund my money, if I would stop bad mouthing them and not sue them. I declined. Please help. Thanks.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
SYNCHRONY FINANCIAL
FL
XXXXX
Older American
Consent provided
Web
2020-03-11
Closed with explanation
Yes
null
3,562,603
2019-06-25
Debt collection
Credit card debt
Attempts to collect debt not owed
Debt was paid
I only have one complaint and that is Portfolio is not reporting the correct amount on my file that is owed which is XXXX.
null
PORTFOLIO RECOVERY ASSOCIATES INC
TX
XXXXX
null
Consent provided
Web
2019-06-26
Closed with explanation
Yes
null
3,286,230
2021-08-14
Debt collection
Auto debt
False statements or representation
Attempted to collect wrong amount
I bought the car from dealer and the car had some issues, I was promised that they will take care of it and months go by no action ever taken. I called them to pick up the car because it was getting worst after three weeks they pick up the car and when I went to talk the dealer they wanted me to pay for a car that they have and already sold to somebody else and I told them I'm not doing that I thought they were fixing it so i can have a reliable transportation instead they sent me to the credit bureau. I tried to get it resolved with the dealer and the dealer is no longer in business.
null
World Omni Financial Corp.
FL
33020
null
Consent provided
Web
2021-09-08
Closed with explanation
Yes
null
4,631,961
2017-10-18
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Personal information incorrect
Experian lists an incorrect address on my credit report : XXXX XXXX XXXX XXXX XXXX, WA XXXX. Experian claims I must contact the creditor who provided the information, but the creditor is not listed, and Experian will not provide me with the creditor 's contact information. Furthermore, any account/creditor associated with the above listed address has been opened fraudulently. I 'm XXXX and I can not contact Experian via telephone. They do not respond to my letters via mail. They do not respond to accommodation/modification requests to communicate with me in an effective manner. This is Experian 's response : " Please note that we store name, address and telephone number information as it is sent to us by your credit grantor or from information contained in public records. We are unable to remove accurate information. If you believe a name or address in your credit report is inaccurate, you may want to contact the source of the information directly. Please contact us by phone if you need additional assistance to determine the specific sources of particular name or address information on your credit report. "
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
WA
98034
null
Consent provided
Web
2017-10-18
Closed with explanation
Yes
null
2,705,852
2023-06-05
Credit card or prepaid card
General-purpose credit card or charge card
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
I DI NOT COMPLY TO DISPUTE THIS POSITIVE ACCOUNT, PLEASE, I'M BEGGING YOU TO RE-INSERTED TO MY CREDIT REPORT.
null
Flexible Finance, Inc.
GA
30318
null
Consent provided
Web
2023-06-05
Closed with explanation
No
null
7,074,826
2020-07-04
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
XXXX, XXXX SOC SEC # XXXX DOB XX/XX/XXXX ADDRESS XXXX XXXX XXXX XXXX, XXXX XXXX, FL XXXX ATTENTION DISPUTE DEPARTMENT TODAYS DATE : XX/XX/XXXX This serves to notify you on the inaccurate information on my credit report as per your file. I have sent this letter via registered mail for purposes of formal escalation in the appropriate courts of law should the need arise. Recently, I've been denied in my application for ( mortgage, car loan, credit card, health insurance, employment ) in Florida XXXXUpon closer look, this was due to inaccurate information on credit report ; mine. My Florida id and social security card was stolen. I have been disputing this charge and have proved that it was a fraudulent account I have also included a copy of the police report. I've been unnecessarily embarrassed by this oversight on your part or maybe your credit reporter 's part. The erroneous information below is not only degrading or defamatory. It has also damaged my good credit standing, prevented me from having something that I badly needed, and most of all it has caused too much stress which has affected my health. In short, the quality of my life has been negatively affected by this inaccurate information on the credit report which is detailed as follows ; XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX SOC SEC # XXXX DOB XX/XX/XXXX ADDRESS XXXX XXXX XXXX XXXX, XXXX XXXX, FL XXXX
null
EQUIFAX, INC.
FL
33430
null
Consent provided
Web
2020-07-04
Closed with explanation
Yes
null
3,729,028
2018-09-25
Credit card or prepaid card
Store credit card
Problem with a purchase shown on your statement
Credit card company isn't resolving a dispute about a purchase on your statement
The first issue is that I closed my account and there is a XXXX balance that they will not return. The second issue is that I filed two disputes for products not received, they want to credit my closed account but yet they will not return the current balance. The current disputes are : 1, {$2400.00} - for door purchases, never received the product, order canceled but bill wad paid in full 2 {$120.00} - for door handle purchased, never received the product, order canceled, billed paid in full. So, in total this company has been paid {$3800.00} of my money and they will not refund it. When I call them, i get the run around and still my money has not been returned.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
SYNCHRONY FINANCIAL
FL
344XX
null
Consent provided
Web
2018-09-25
Closed with monetary relief
Yes
null
3,029,091
2018-10-17
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
ATTENTION DISPUTE DEPARTMENT XXXX, XXXX SOC SEC # XXXX DOB XX/XX/XXXX ADDRESS XXXX XXXX XXXX XXXX, XXXX XXXX, FL XXXX IN RESPONSE TO CFPB : XXXX Dear Sir/Madam : On XX/XX/XXXX, I have wrote several letter of dispute I have been ignoring and the proper protocol was not used to determine my dispute reason permitted by law I had not heard any specific actions taken to reverify the items I had identified as inaccurate or incomplete in my credit report. Items : XXXX XXXX XXXX Closed : XX/XX/XXXX XXXX {$11000.00} Closed XXXX CARD Closed : XX/XX/XXXX {$0.00} Closed Since you have not given me names or persons you contacted for reverification of the information, nor have you complied within a reasonable time to my request for reverification, I assume that you have not been able to reverify the information I have disputed. Therefore, you must comply with the provision of the Fair Credit Reporting Act, Section 611, and drop the disputed items from my credit report. Now when someone identity is compromise a credit or data furnisher should do a property dispute to verify the account According to the Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) ( A ), your company is required by Federal law to verify - through the physical verification of the original signed certified Consumer contract - of any and all accounts you request to be posted and or reported on a credit report I demand to see a copy of the Verifiable, Validated Proof ( an original Consumer Contract with a wet-ink Signature on it, copies of copies are not Validation and by Law are not considered proof ), that you have on file for the account listed above. Under the FCRA, unverified, invalid accounts must be removed. If you are unable to provide the me with a copy of the verifiable/validated proof that you have on file within 30 calendar days from receipt of this notice, for the account listed above then you must at once remove the account from my credit reports. I demand the account be verified or removed immediately! If I do not receive an updated copy of my credit report, with the disputed items dropped, my attorney will pursue my legal rights under Section 616 of the Fair Credit Reporting Act, Civil liability for willful noncompliance. Your credit bureau may be liable for : 1 ) any actual damages I sustain by you failure to delete the item ; 2 ) punitive damages as the court may allow ; and 3 ) costs of the court action, plus attorneys fees. I have forwarded a copy of this letter to the Federal Trade Commission.
null
EQUIFAX, INC.
FL
33487
null
Consent provided
Web
2018-10-17
Closed with explanation
Yes
null
3,048,701
2023-06-03
Credit card or prepaid card
General-purpose credit card or charge card
Fees or interest
Problem with fees
The company did not post a payment for eight months. Continue to charge late fees and finance charges. Please credit my account {$80.00}
null
Bread Financial Holdings, Inc.
FL
342XX
Older American, Servicemember
Consent provided
Web
2023-06-03
Closed with monetary relief
Yes
null
7,064,752
2022-05-02
Debt collection
Auto debt
Attempts to collect debt not owed
Debt was already discharged in bankruptcy and is no longer owed
In XXXX of 2016 I purchased a car from XXXX In XXXX NY about 8-9 months after I purchased the Vehicle I traded it in and the amount owed from the loan from New City Funding was added to the new loan from dealership. New city funding is stating that this vehicle was a voluntary repo and has this loan on my credit report as delinquent and I have reached out to New City Funding for them to show proof of voluntary repo which I still have not got they stated during a call that the dealer had called and said I gave the car in as a voluntary repo when I spoke with the dealership they stated that is incorrect. When I requested a copy of the certified letter New City Funding is required to send when a vehicle is repoed with the amount that was owed with proof of what the vehicle was sold for after the alleged voluntary repo and I have yet to receive anything from them and it has been well over 2 years. I have also filed a complaint with the XXXX and New City Funding has not responded to that report either. Also New City Funding stated on my credit report that the starting amount owed for the vehicle was {$6000.00} and that there was 8 payments made in the amount of {$250.00} which would be a total of {$2000.00} which would bring the balance down to {$4000.00} and they stated when they got the vehicle they sold the vehicle at the auction and I now have a balance of {$3900.00} on my credit report. Which if this vehicle was a voluntary repo there would have to be papers I signed to turn the car over to them as well proof of service for the certified letter to be sent which they do not have because I did not voluntarily give the vehicle it was a trade in and I was never served or received a certified letter from new city funding and I have attempted to get documentation from them for over 2 years and still no documents.
null
NEW CITY FUNDING CORP.
NY
13502
null
Consent provided
Web
2022-05-02
Closed with explanation
Yes
null
5,529,606
2022-07-30
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the fair credit reporting act XXXX account # XXXX, has violated my rights 15 U.S.C 1681 section 602 A.states I have the right to privacy. 15 U.S.C 1681 section 604 A Section 2 : it also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1666B : A Creditor may not treat a payment on a credit account under an open en consumer credit plan as late for any purpose.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
NY
106XX
null
Consent provided
Web
2022-07-30
Closed with explanation
Yes
null
5,825,200
2020-08-04
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
Equifax continues to keep me lock out of my report. I am unable to login to myequifax.com. They are also reporting an account that does not belong to me and I can't dispute the information without logging in.
null
EQUIFAX, INC.
NY
12550
null
Consent provided
Web
2020-08-04
Closed with explanation
Yes
null
3,778,699
2022-10-27
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Hi I am submitting this XXXX XXXX this isn't any influence and this is not a third party. XXXX has low and unfair credit number for me in their report. I have complained. The problem has not been resolved. my fico has me at a credit score over 719XXXX has me at a score around 590. That is a huge difference. XXXX paints me as a XXXX. my fico say I have good credit. What the heck is going on here. i have almost no debt and my identity was stolen causing my score to drop n i made this clear for 60 days straight with XXXX i spoke to a representative agent name XXXX and XXXX and XXXX from the fraud department I prefer to speak to a us rept but they refused they had me on mute for 4 hours which was hurtful I have a perfect repayment record. I have very low credit utilization. I have three negative credit items outstanding debt now. I have modest but ok income. Social Security. Something is wrong with XXXX. I do not understand why they are abusing consumers .This was a fist step towards attempting resolution. They kept lying telling me they disputed n its not reporting but it keep reporting this inaccurate information without my authorization. They refused or were unable to verify n remove the inquiries and its been 60days n they record the calls n admitted they had my police report n ftc and affidavit That was after attempting to contact XXXX more than 21 times. XXXX is an abusive company. They are supposed to be protecting consumers. They need to be reigned in. they are causing me severe XXXX and stopping me from getting this job offer n now im homeless n cant provide to my XXXX year old daughter PLEASE HELP ME PLEASE im depressed now.with no help.
null
EQUIFAX, INC.
IL
60612
null
Consent provided
Web
2022-10-27
Closed with explanation
Yes
null
6,136,498
2023-01-06
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
I'm really not sure what happened. I have mailed off letters to the credit bureaus continuously and thus far I have not gotten a response. My name is XXXX XXXX and I am filing this complaint for falsely reporting misleading information. There is no third party involved. Please review the uploaded letters.
null
EQUIFAX, INC.
NY
10472
null
Consent provided
Web
2023-01-06
Closed with explanation
Yes
null
6,407,688
2019-06-09
Credit reporting, credit repair services, or other personal consumer reports
Other personal consumer report
Problem with a company's investigation into an existing issue
Their investigation did not fix an error on your report
It was reported on XX/XX/2019 and its def inaccurate because I have spoken to XXXX XXXX and they verified that this info is not accurate at all because the accounts that I have with them is up to date and def not that much money please if something is not done in removing this account from credit I will most def take further action and if i have to it will not be good thanks again
Company believes it acted appropriately as authorized by contract or law
Penn Credit Corporation
PA
182XX
null
Consent provided
Web
2019-06-18
Closed with explanation
Yes
null
3,269,289
2021-05-29
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
i sent a letter XX/XX/2021 more than 30days ago. This agency is in violation of 15 U.S.C. 1692g. They were to notify me of this in writing 5 days prior, I was not. As the original creditor, only I can validate this debt. I do not validate this debt. Therefore, the following accounts must be deleted from my consumer report. This is also in violation of 15 U.S.C. 1692b. Which states that a consumer report from any reporting agency can only be furnished in accordance of the written consent of the consumer it relates to.
null
EQUIFAX, INC.
NY
10473
null
Consent provided
Web
2021-05-29
Closed with explanation
Yes
null
4,416,941
2017-03-28
Student loan
Federal student loan servicing
Dealing with my lender or servicer
Don't agree with fees charged
I 'm writing this letter in hopes of getting some resolve of my student loan balance. I mailed a letter to former President Obama and current President Trump regarding my extensive balance with Navient/XXXX Loans. I attended XXXX University ( XXXX ) and XXXX University ( XXXX ). My wages were garnished and my debt to income ratio is severely high. I 'm being told that I owe over {$500000.00} in student loans. I cant wrap my mind around such a figure. I 'm a XXXX and I barely make {$XXXX} a year. No one from XXXX or Navient are able to tell me where this balance came from. I 'm currently in a re-payment program where I pay {$80.00} per month. I was told after 10 years, my end balance will be forgiven. I need help in resolving this matter. I can be reached at XXXX for any questions or comments. Thanks for your attention to this matter. Sincerely, XXXX Customer/Complainant
null
Navient Solutions, LLC.
FL
33025
null
Consent provided
Web
2017-03-28
Closed with explanation
Yes
No
2,406,656
2019-06-26
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Public record information inaccurate
I have contacted Transunion, XXXX and XXXX about the public record that is reporting on my credit file. This is also my second FTC complaint and I would like this issue resolved. XXXX XXXX, which is the 3rd party consumer company that reports this information to the bureaus has updated my file to show a correction. There is no Bankruptcy that I have reporting anywhere, I want this removed, it is illegal. It is inaccurate and is hurting my chances to obtain credit.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
AL
352XX
Servicemember
Consent provided
Web
2019-06-26
Closed with explanation
Yes
null
3,288,093
2022-12-16
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
I keep sending mail but I am not getting any responses so I decided to file this complaint. My name is XXXX XXXX and I am the one filing this complaint not some company or not any other third party. I declare under penalty of perjury ( under the laws of the United States, if executed outside of the United States ) that the foregoing is true and correct to the best of my knowledge. Further, I certify that I am permitted by FEDERAL and STATE LAW to file this dispute. I also understand that knowing and willful misstatements or omissions of material facts constitutes a FEDERAL CRIMINAL VIOLATION punishable under 18 U.S.C. 1001. Additionally, these misstatements are punishable as perjury under 18 U.S.C. 1621. The items found within my credit report that I listed on the following pages are not related to any transaction that I made. I am alleging that a person or company- without my authorization- used my personal identifying information to apply for goods, services, or money ; and, was successful in creating some accounts. All is being investigated by the FTC.
null
EQUIFAX, INC.
PA
19121
null
Consent provided
Web
2022-12-16
Closed with explanation
Yes
null
6,329,372
2021-08-13
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I checked my credit and noticed a account and multiple hard inquiries I do not recognize
null
EQUIFAX, INC.
NJ
070XX
null
Consent provided
Web
2021-08-13
Closed with explanation
Yes
null
4,631,876
2022-12-01
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Im submitting a complaint to you today to inform you I was the victim of identity theft. I researched on how to remove the fraudulent accounts in my report and found that I need to visit FEDERAL TRADE COMMISION or https : //www.ftc.gov to file a report and Per FCRA section 605b Credit Reporting Agencies are required to remove/block any accounts listed on an id theft report. Please find the ATTACHED documents to assist in the blocking of the erroneous information which is being posted to my report. Here is the list of accounts/items which do not belong to me or were opened without my permission : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NH XXXX XXXX XXXX XXXX XXXX, MD XXXX XXXX XXXX XXXX XXXX XXXX, PA XXXX XXXX XXXX XXXX XXXX XXXX, CT XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX NY XXXX XXXX XXXX XXXX XXXX XXXX MA XXXX XXXX XXXX XXXX Balance Owed : {$0.00} XXXX XXXX XXXX XXXXXXXX Balance Owed : {$0.00} XXXX XXXX Balance Owed : {$120.00} GRAIN TECHNO XXXX XXXX Owed : {$790.00} XXXX XXXX XXXXXXXX Balance Owed : {$430.00} XXXX XXXX XXXX Balance Owed : {$4400.00} XXXX XXXX Balance Owed : {$160.00} XXXX XXXX Balance Owed : {$1800.00} XXXX XXXX XXXX XXXX Balance Owed : {$680.00} Inquiries XXXX in Dispute : XXXX XXXX XXXX XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. According to FCRA Section 605B ( a ) the CREDIT REPORTING AGENCIES shall block any information in the file of a consumer that the consumer identifies as information that resulted from an alleged identity theft, not later than 4 business days after the date of receipt.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CT
06830
null
Consent provided
Web
2022-12-01
Closed with non-monetary relief
Yes
null
6,268,490
2022-08-07
Debt collection
Medical debt
Attempts to collect debt not owed
Debt was paid
United Collection Bureau Inc. sent me a bill on XX/XX/2022 ( UCB Reference Number XXXX ) for an outstanding bill from XXXX XXXX XXXX, which was paid in full I have previously made more than 4 calls to the provider XXXX XXXX XXXX in regards to this matter. Each time I am told not to worry, they see the payment was mis-coded and to wait 30 days for a correction. Each month they send another bill. Now I am receiving automated calls from this collection agency for a bill that was paid via my Flexible Spending Account on XX/XX/2022. I've included a copy of the check cashed by XXXX XXXX XXXX on XX/XX/2022.
null
United Collection Bureau, Inc.
AZ
85032
null
Consent provided
Web
2022-08-07
Closed with explanation
Yes
null
5,851,109
2019-06-19
Checking or savings account
Other banking product or service
Managing an account
Problem accessing account
On XX/XX/2019, I requested information in person at a bank branch of PNC Bank in XXXX XXXX, IL. I have a Money Market account with approx. {$6100.00} balance. This was my mother 's account until she died in XX/XX/XXXX. It is a joint account, and I am now trying to manage the funds after her death as she would have wished. On XX/XX/XXXX I turned in her Death Certificate to this branch, and I returned on the XX/XX/XXXXfor further information. All I was asking for was the account information ( minimum balance, fee structure, etc. ) and current interest rates. They refused to provide the interest rates in writing per my request. The manager stated that he would tell me the rates verbally, but would not provide them in writing. They also did not provide the basic account information until I demanded it three times. They wanted to go over it verbally with me or show me on a screen. My understanding is that account interest rates are a matter of consumer protection -- honesty, clarity, and transparency being the goal. The manager smiled and acted as if what I was requesting was rather ridiculous- current interest rates in writing. He said that they change frequently. I have the document provided me in which all of the interest rate amounts are filled in with X 's instead of numbers.
null
PNC Bank N.A.
IL
60134
Older American
Consent provided
Web
2019-06-19
Closed with explanation
Yes
null
3,280,703
2021-05-01
Debt collection
Credit card debt
Attempts to collect debt not owed
Debt was paid
I have a judgement that is being held against my from XXXX and XXXX XXXX XXXX XXXX Attorney at Law, this judgement resulted as a garnishment. The garnishment was paid in full and I have documentation to prove it. They keep sending me letters saying judgement is valid and that they did an investigation and that it must be paid. I have yet to receive a call back after numerous calls trying to get this resolved.
null
Suttell, Hammer & White, P.S
CO
80031
null
Consent provided
Web
2021-05-01
Closed with explanation
No
null
4,341,612
2023-01-13
Checking or savings account
Checking account
Managing an account
Deposits and withdrawals
I made a deposit into my account and the bank has placed a 7 day hold on the funds. I called and requested the bank to release the funds however they would not do so.
Company believes it acted appropriately as authorized by contract or law
UNITED SERVICES AUTOMOBILE ASSOCIATION
GA
305XX
Servicemember
Consent provided
Web
2023-01-13
Closed with explanation
Yes
null
6,440,702
2023-02-20
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
XXXX XXXX XXXX, is improperly calculating my FICO Score XXXX. The date you opened your oldest bankcard or credit card account is too recent XXXX. Lack of sufficient credit history XXXX. Lack of sufficient relevant real estate account information XXXX. Balances on bankcard or credit card accounts too high compared to credit limits
null
EQUIFAX, INC.
NC
27909
null
Consent provided
Web
2023-02-20
Closed with explanation
Yes
null
6,592,071
2022-08-14
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
My name is XXXX XXXX XXXX I am filing this complaint due to numerous things I found own my credit report that were passed the statute of limitations that negative accounts are allowed to stay on credit report, and accounts within accurate information being reported on my credit report that is harming my scores are just not accurate. I am requesting these accounts and hard inquiries be removed immediately. I did further research to see how these accounts was reported on my credit report without me opening these accounts. Based off Fair Credit Act all credit bureaus must be accurate with reporting to all 3 bureaus. In Accordance Fair Credit Act these companies listed has violated my rights. 15 U.S.C. 1581 Section 602 A states I have a right to privacy. 15 U.S.C 1681 604 A Section states. It also states that a Consumer Agency can not furnish an account without my written consent. XXXX XXXX XXXX Date Opened : XX/XX/XXXXXXXX XXXX XXXX XXXXXXXX XXXX Date Opened : XX/XX/XXXX XXXXXXXX XXXX XXXXXXXX Date Opened : XX/XX/XXXX XXXX XXXX Date XXXX : XX/XX/XXXX. These accounts are passed the statute of limitations which is 7 years a negative account can stay on your credit report based off Fair Credit Act. All of these accounts listed above are well passed the statute of limitation dates. Therefore, these accounts should have already been removed from all three-credit bureaus XXXX, XXXX, and Equifax. These accounts are report in accuracies on all three credit bureaus. I never opened an account with these companies, never signed an agreement to open an account with any of these accounts. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XX/XX/XXXX These inquiries were not authorized to appear on my credit report, I did not apply, nor did I sign any documentation for any credit with these companies listed below XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX I have attached a clear copy of my credit report. You will see all of the in accuracies highlighted in green on my credit report. You will see that they're not reporting with accuracy on all three credit bureaus. I have also attached my Georgia License, and clear copy of my social security card.
null
EQUIFAX, INC.
GA
30039
null
Consent provided
Web
2022-08-14
Closed with explanation
Yes
null
5,876,446
2021-05-20
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
I have received a copy of my credit report and it shows company XXXX XXXX account number XXXX. Per FDCPA I am aware that a charge off or collection account is a direct violation due to reporting a balance. The balance must be reported as {$0.00}. Currently I am being violated due to FDCPA because there is an open balance listed on my credit report in the amount of {$610.00}. I have tried many times to get this verified with no such luck. Please review for deletion.
null
EQUIFAX, INC.
NC
27107
null
Consent provided
Web
2021-05-20
Closed with explanation
Yes
null
4,392,346
2023-04-16
Credit card or prepaid card
General-purpose credit card or charge card
Problem with a purchase shown on your statement
Credit card company isn't resolving a dispute about a purchase on your statement
I took my car to one stop automotive to rebuild the transmission in the car and when I came to pick up the car and drove it home I noticed the car was leaking transmission fluid and the transmission fluid pan and gasket and filter and the drain valve were all NOT replaced as agreed with one stop automotive. I paid XXXX dollars with my capital one card ending in XXXX. I towed the car back to one stop automotive bur all he did is put silicon on the pan valve and that is unethical and unprofessional and not as we agreed. The transmission in the car now DOES NOT shift at all and the transmission is still broken and one stop automotive did NOT repair the car as agreed and did NOT rebuild the transmission as agreed and did NOT replace the transmission fluid pan or the gasket or the filter and the car leaked all the Transmission fluid out. Now the car is NOT driving and the transmission does not shift and its broken. So the repairs that I agreed with the shop auto stop automotive to do and rebuilding the transmission were NOT done so I was charged XXXX dollars for repairs that were never done on my car. So I disputed the charge with capital one credit card and until now its not resolved in my favor as it should be. I want capital one to give me a permanent credit for XXXX dollars because I never received the services for that money and the repairs were NOT done as agreed and the transmission was not rebuilt as agreed. So I did not get the repairs for the money I paid. Capital one needs to resolve this dispute to my favor and give me a permanent refund and credit for XXXX dollars. The disputed case with capital one card is XXXX. I did not receive the repairs I paid for and the transmission is not shifting and not working and one stop automotive gave me a one year warranty which they are NOT honoring and they are not refunding my money and NO repairs as agreed were done to the car
null
CAPITAL ONE FINANCIAL CORPORATION
AL
35226
null
Consent provided
Web
2023-04-16
Closed with explanation
Yes
null
6,843,490
2022-03-26
Checking or savings account
Other banking product or service
Opening an account
Account opened as a result of fraud
I recently noticed I have been a victim of identity theft. There are some accounts that were opened in my name that I did not open.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
WELLS FARGO & COMPANY
PA
19140
null
Consent provided
Web
2022-03-26
Closed with explanation
Yes
null
5,369,853
2021-12-12
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I disputed the account because I noticed it was on my credit report and I did not authorize this account. To dispute this account, I mailed a dispute letter, a copy of my FTC report for identity theft, a copy of my police report for fraud/impersonation/identity theft, 3 forms of personal identification ( copies of my driver 's license, my social security card, and one of my recent bank statements from the past 3 months ) along with a copy of the page of my credit report ( s ) on which the account was listed, in an envelope sent to the creditor of the account and I also put copies of the same documents in envelopes sent to all three credit bureaus ( XXXX, Equifax, and XXXX XXXX via USPS certified mail with return receipt, this was more than 60 days ago. The creditor and the credit bureaus have not mailed me a notarized contract with my signature on it within their 30-day allotted timeframe allowed by the FCRA ( Fair Credit Reporting Act ) to validate the account, and thus the account must be immediately deemed invalid, fraudulent, and not my liability, and it is hereby illegal for the credit bureaus and creditors to report this account on my credit report because the account was not validated within the required 30-day timeframe, and so the solution to my complaint is for the credit bureaus and for the creditor to immediately delete this account from my credit report. If the creditors and credit bureaus do not do this, I have the power and the evidence to sue them and win {$10000.00} due to the illegal credit reporting acts that they have committed which continue to harm my credit worthiness and access to financial wealth-building opportunities such as loans for real estate purchases. The account was already charged off as well so the creditor does not even have the right to report information about this account since they charged off the account to a collections company. The information for this account listed on my credit report is : CREDITOR : XXXX, ACCOUNT XXXX, OPENED XX/XX/2019, BALANCE OF {$0.00} CREDITOR : XXXX, ACCOUNT XXXX, OPENED XX/XX/2019, BALANCE OF {$0.00} CREDITOR : XXXX XXXX XXXX, ACCOUNT XXXX, OPENED XX/XX/2019, BALANCE OF {$0.00}
null
EQUIFAX, INC.
MA
023XX
null
Consent provided
Web
2021-12-12
Closed with explanation
Yes
null
5,000,239
2019-11-21
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
XXXX XXXX/XXXX XXXX # XXXX is reporting a collection on my account that I never received any notice of. I currently have XXXX XXXX and I was never sent anything letting me know the account was going to go to collection, I only found out about it when I checked my credit. This is in violation of my 30 day right to dispute.
null
EQUIFAX, INC.
UT
XXXXX
null
Consent provided
Web
2019-11-21
Closed with explanation
Yes
null
3,446,830
2020-05-21
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
remove the ftc violation on ftc report
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
TX
77407
null
Consent provided
Web
2020-05-21
Closed with explanation
Yes
null
3,662,855
2021-07-27
Debt collection
Credit card debt
Attempts to collect debt not owed
Debt was paid
XXXX is still being reported on all 3 credit files already and per they request would remove off my credit file still is showing I want removed
null
National Credit Adjusters, LLC
GA
30213
null
Consent provided
Web
2021-07-27
Closed with explanation
Yes
null
4,580,607
2022-09-19
Debt collection
Mortgage debt
Took or threatened to take negative or legal action
Seized or attempted to seize your property
On or around XX/XX/2022 I receive a notice from Brock & Scott , PLLC attorney/debt collector trying to collect on a alleged debt. I have never done business with this Brock & Scott , PLLC attorney/debt collector. So I requested that this company verify and validate this alleged debt. On XXXX XXXX Brock & Scott PLLC responded asking me for additional information. As they stated I owe a alleged debt so they should have all the information to prove this debt. Brock & Scott , PLLC is threating to take property that they have no rights nor claim to. I XXXX XXXX a nature person and consumer ask that Brock & Scott cease all communication with me about this alleged debt and to remove my name from your database. I XXXX XXXX refuse to pay this alleged debt.
null
Brock & Scott, PLLC
SC
29650
null
Consent provided
Web
2022-09-19
Closed with explanation
No
null
5,994,595
2023-03-01
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
XXXX, XXXX, and Experian is reporting a Authorize user account on my profile that I did not authorize and I need to have this removed from my consumer report immediately.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
GA
30019
null
Consent provided
Web
2023-03-01
Closed with explanation
Yes
null
6,636,150
2022-02-16
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
This is XXXX XXXX XXXX, who is submitting this CFPB complaint myself, and to inform you that there is no third party involved in the process. I sent letters to XXXX Credit Bureau, the date of the last letter was on XX/XX/XXXX, and still got nothing from them. That means TRANSUNION has NOT complied with the Fair Credit Reporting Act law and continued to report inaccurate information on my credit report. UPDATE OR REMOVE THESE FOLLOWING ACCOUNTS COMPLETELY FROM MY CREDIT REPORT : XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$120000.00} XXXX XXXX XXXXXXXX Date Opened : XX/XX/XXXX Balance Owed : {$670.00} XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$450.00} XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$0.00} XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$3500.00} - XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$2500.00} - XXXXXXXX XXXX XXXXXXXX XXXX Date Opened XXXX XX/XX/XXXX Balance Owed : {$750.00} XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance Owed : {$11000.00}-
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
32811
null
Consent provided
Web
2022-02-16
Closed with non-monetary relief
Yes
null
5,227,635
2022-03-17
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
.Hi, I can't believe you guys are taking advantage of me. I AM VERY UPSET the credit bureaus have not responded back to me about my investigation. I sent a letter, it's more than 60days. I need these accounts deleted or updated. These are the items I demanding to be deleted immediately Chapter XXXX bankruptcy XXXX Please remove this bankruptcy from my Public record Chapter XXXX bankruptcy XXXX Please remove this bankruptcy from my Public record
null
LEXISNEXIS
IL
60639
null
Consent provided
Web
2022-03-17
Closed with explanation
Yes
null
5,335,459
2019-03-01
Credit card or prepaid card
General-purpose credit card or charge card
Closing your account
Can't close your account
I was sent an application for a Citibank credit card. The application was denied. I received a notification through XXXX that my available credit was decreased from XXXX to XXXX. As I stated earlier my application was denied and I never received a Citibank credit card. I had recently received a mail notification offering a reduced rate for a balance transfer. The card ending in XXXX. That was the information presented on the latest transfer offer. According to the information I obtained through XXXX this account has been opened since XX/XX/2018. Without the entire credit card numbers closing is impossible.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
OH
444XX
null
Consent provided
Web
2019-03-01
Closed with explanation
Yes
null
3,166,599
2021-11-24
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
I am XXXX XXXX and I am submitting this complaint myself and there is no third party involved. I have been patiently waiting on their response about the written requests I sent. However, any modes of response or coordination were not taken on their end. They have not complied with the Fair Credit Reporting Act, 15 USC Sections XXXX within the time allowed by law and continued reporting as unverified information which now, given all my attempts to address it directly with the creditor, as willful negligence and non-compliance with federal statutes. Below are the lists of the erroneous accounts reporting on my Credit Report : XXXX XXXX Balance Owed : {$170.00} XXXX XXXX Balance Owed : {$240.00} SXXXX XXXX Balance Owed : {$0.00} Late open XXXX XXXX Balance Owed : {$2800.00} Date Opened : XX/XX/XXXX XXXX XXXX Balance Owed : {$1500.00} Date Opened : XX/XX/XXXX XXXX XXXX Balance Owed : {$2800.00} Date Opened : XX/XX/XXXX XXXX XXXX Balance Owed : {$3400.00} Date Opened : XX/XX/XXXX XXXX XXXX Balance Owed : {$2100.00} Date Opened : XX/XX/XXXX XXXX XXXX Balance Owed : {$3600.00} Date Opened : XX/XX/XXXX XXXX XXXX Balance Owed : {$6700.00} Date Opened : XX/XX/XXXX XXXX XXXX & XXXX XXXX Balance Owed : {$6000.00} XXXX XXXX Balance Owed : {$2800.00} Date Opened : XX/XX/XXXX XXXX XXXX Balance Owed : {$1100.00} Date Opened : XX/XX/XXXX XXXX XXXX Balance Owed : {$2100.00} Date Opened : XX/XX/XXXX XXXX XXXX Balance Owed : {$1100.00} Date Opened : XX/XX/XXXX
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EQUIFAX, INC.
FL
342XX
null
Consent provided
Web
2021-11-24
Closed with explanation
Yes
null
4,945,336
2017-05-16
Checking or savings account
Checking account
Problem with a lender or other company charging your account
Transaction was not authorized
my complaint is with RushCard. There was unauthorized charges from XXXX XXXX XXXX / XXXX / 17 {$150.00} XXXX / XXXX / 17 {$2.00} XXXX {$60.00} All XXXX charges were not authorized I started the dispute on XXXX / XXXX / 17 when I first saw the charges, after I called XXXX XXXX and it was unresolved. I filled out all the required paperwork that Rush representatives told me I had to fill out and sent them back via fax Since that time I spoke to several representatives but the last one yesterday was XXXX . I advised him that XXXX XXXX resolved the issue and credited back the card gave them statements that were provided to me by XXXX XXXX . On XXXX XXXX they refunded the debit card then XXXX / XXXX / 17 {$60.00} was refunded. Since that time no money was actually refunded to me by Rush. I received letters stating to try to resolve issue with merchant which I have but rush is holding money now for over the initial 30 days they told me it would take. Everyone told me that I cant speak to the actual department of disputes and that I just had to wait. Wait until XXXX which is not right since the merchant has refunded the charges I just need it to be done on the Rushcard side I have asked for phone calls back and received nothing
null
Empowerment Ventures, LLC
NY
XXXXX
null
Consent provided
Web
2017-05-18
Closed with explanation
Yes
null
2,486,234
2022-08-10
Debt collection
I do not know
Took or threatened to take negative or legal action
Threatened or suggested your credit would be damaged
On XX/XX/2022 I sent out a Debt validation letter as well as a Cease and Desist letter by certified mail stating I XXXX XXXX XXXX, consumer, and natural person am aware of all rights that I have and which are protected by Congress under the Fair Credit Act ( FCRA ) And as the consumer and natural person I am exercising my rights Pursuant to 15 USC 1692g I clearly sent, '' I.C.System Inc. '' a Cease and Desist notifying in writing that I the consumer exercise my right to cease further communication through any medium other than written mail. I respectfully request their offices to provide me competent evidence that I have any legal obligation to pay them. At this time I also informed them if their offices have reported invalidated information to any of the 3 major credit bureaus ( XXXX, XXXX, or XXXX ) this action may constitute fraud under both Federal and State laws.Pursuant to 15 USC 1681. I the consumer have 30 days to a reinvestigation. I am submitting this complaint to make sure I receive my proper investigation within these 30 days.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
I.C. System, Inc.
FL
33563
null
Consent provided
Web
2022-08-10
Closed with explanation
Yes
null
5,863,436
2022-03-07
Debt collection
I do not know
Attempts to collect debt not owed
Debt is not yours
The collection company is trying to collect on different debts from me that are past the statue of limitations. So they are no longer legally allowed to collect them. They are also reporting negative information to my credit reports and that needs to stop. How can you try to collect on debts that are time barred and no longer collectable under the law?
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
FL
33619
Older American
Consent provided
Web
2022-03-07
Closed with explanation
Yes
null
5,295,254
2023-06-03
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Problem with personal statement of dispute
I am writing to report that I have been a victim of identity theft. I have reason to believe that someone has used my personal information to open accounts or make unauthorized purchases. Please investigate and take any necessary steps to correct the fraudulent activity and protect my credit. I would also appreciate a copy of my credit report once investigation is complete. Thank you for your attention to this matter.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
IN
46312
null
Consent provided
Web
2023-06-03
Closed with non-monetary relief
Yes
null
7,069,374
2021-03-11
Debt collection
I do not know
False statements or representation
Attempted to collect wrong amount
Two companies are reporting inaccurate information regarding the same account that is already closed going on 7 years and keeps reflecting misidentified information with no factual date background or balance history.
null
Santander Consumer USA Holdings Inc.
TX
75052
null
Consent provided
Web
2021-03-11
Closed with explanation
Yes
null
4,203,840
2020-11-11
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
he class action multi state settlement includes my loan repossession I have called XXXX XXXX attorney generals office for both the state I reside and sate I resided at the time. The settlement administrator I get ran through circles and told I just have to wait no timeline given. Currently trying to obtain a mortgage and this is XXXX on my credit. I have been trying to get a resolution for weeks and its so frustrating and disheartening. I have obtained a copy of the judgment to attach to this if I dont qualify for the deficiency wavier I would atleast like an explanation as to why.
null
EQUIFAX, INC.
AZ
85204
null
Consent provided
Web
2020-11-11
Closed with explanation
Yes
null
3,947,629
2022-07-22
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
When I reviewed my credit report, I discovered that some of the information was erroneous. The 3 credit bureaus must validate this account in line with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ). This is not a duplicate nor is this complaint being filed by a third party, I am filing this complaint myself. Please see this complaint is processed to the letter of the law. It is not authorized to fail to validate this reporting account as unverified information without providing any proof within the period allowed by law. The account need to investigate and correct from erroneous reporting in my file are listed on my credit report : XXXXXXXX XXXX XXXX XXXXXXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
CA
91406
null
Consent provided
Web
2022-07-22
Closed with non-monetary relief
Yes
null
5,798,448
2023-04-26
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
IDENTY Theft Report Attached The following inquiries are fraudulent on my equifax credit report Equifax Fraudulent Inquiries XXXX XXXX XX/XX/2023 XXXX XXXX XXXX XX/XX/2023 XXXX XX/XX/2023
null
EQUIFAX, INC.
GA
30907
null
Consent provided
Web
2023-04-26
Closed with explanation
Yes
null
6,893,488
2023-08-20
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
AS OF XX/XX/XXXX I HAVE NOTICED FRAUDULENT ACCOUNT REPORTING TO MY CONSUMERS REPORT AND CREDIT PROFILE THE COMPANY AND CREDIT BUREAUS HAVE NOT REMOVED FRAUD ACCOUNT THE DATE OPENED/DATE CLOSED/ LAST PAYMENT DATE IS INACCURATE ON THE CREDIT BUREAS.ALSO THE ACCOUNT NUMBER IS INCOMPLETE THIS IS GROUNDS FOR REMOVAL.DUE THAT FACT IS CLAIMED AS FRAUD FROM A FEDERALLY PROTECTED CONSUMER IT MUST BE REMOVED FROM CONSUMERS REPORT ACCORDING TO " FAIR CARES ACT '' ANYTHING A CONSUMER REPORTS AS FRAUD MUST BE REMOVED FROM THE CONSUMERS CONSUMERS REPORT WITH IN XXXX BUSINESS DAYS OF FRAUD RECEIPT ACCOUNT NAME : CAPITAL ONE XXXX LATE PAYMENTS Credit usage - % credit usage unavailable Balance - Balance updated - Credit limit {$200.00} Account info Account number XXXX Open/closed Closed Date opened XX/XX/XXXX Account type Credit card Payment summary XXXX XXXX XXXX - XXXX - XX/XX/XXXX- XXXX XXXX - XX/XX/XXXX - XX/XX/XXXX- XXXX XXXX - XXXX - - XXXX - - XXXX - - XXXX - XXXX - PAYMENT HISTORY LEGEND Status Paid, Closed. Status updated XX/XX/XXXX Highest balance XXXX XXXX Monthly payment - Last payment date XX/XX/XXXX Additional info Responsibility Individual Terms - Company sold - Original creditor - Comments Account closed at credit grantor 's request Your statement - Contact info Address XXXX XXXX XXXX XXXX XXXX XXXX, UT XXXX Phone number ( XXXX ) XXXX 15 U.S. Code 1681c-2 a consumer reporting agency shall block the reporting of any information in the file of a consumer that the consumer identifies as information that resulted from an alleged identity theft Shall be removed from the consumers report not later than XXXX business days after the date of receipt. As a federally protected consumer I am demanding the deletion of the accounts listed IMMEDIATELY. PS! THIS FRAUD ACCOUNT BEING ON MY CONSUMERS REPORT IS HOLDING ME BACK FROM EVOLVING AS A CITIZEN IAM NOT ABLE TO OBTAIN A HOME OR APARTMENT A GOOD PAYING JOB OR EVEN A LOAN OR CREDIT CARD! I DEMAND AS A FEDERALLY PROTECTED CONSUMER THAT THE CREDIT BUREAUS AND ALL COMPANIES INVOLVED REMOVE FRAUDULENT ACCOUNT OFF MY CREDIT REPORT AND CONSUMERS REPORT NOW PERMANENTLY!
null
CAPITAL ONE FINANCIAL CORPORATION
GA
31021
null
Consent provided
Web
2023-08-20
Closed with non-monetary relief
Yes
null
7,426,231
2022-06-07
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
I did not apply nor authorize XXXX XXXX to run my credit for a credit card.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
AL
362XX
null
Consent provided
Web
2022-06-07
Closed with non-monetary relief
Yes
null
5,642,565
2018-03-01
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
XXXX XXXX Date Filed XX/XX/2018 XXXX CARD Date Filed XX/XX/2018 The above mentioned inquiries are fraudulent ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MS
XXXXX
null
Consent provided
Web
2018-03-01
Closed with explanation
Yes
null
2,830,485
2022-07-13
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the Fair Credit Reporting act. The List of Accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. -- -- XXXX XXXX XXXX XXXX Account # XXXX, -- -- -XXXX XXXX XXXXXXXX Account XXXX XXXX, -- -- - XXXX XXXX XXXX Account # XXXX has violated my rights. 15 U.S.C 1681 section 602 A : States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : States a consumer reporting agency can not furnish an account without my written instructions.
null
EQUIFAX, INC.
NJ
07748
null
Consent provided
Web
2022-07-13
Closed with explanation
Yes
null
5,766,839
2023-08-20
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
{$960.00} Ive tried to dispute it off my credit report. XXXX XXXX
null
Resurgent Capital Services L.P.
WI
53208
null
Consent provided
Web
2023-08-20
Closed with explanation
Yes
null
7,430,321
2020-01-28
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
i have been charged by discover for personal services THE SAME DATES AND TIMES IN TWO DIFFERENT COUNTRIES They ignore this fact every time we correspond. The dispute was found in their favor but HOW CAN THIS POSSIBLY BE THE CASE THAT I AM EATING AT A RESTAURANT IN XXXX XXXX WHILE SUPPOSEDLY IN A HOSPITAL IN ANOTHER COUNTRY, XXXX ... .. I have for YEARS tried to resolve this with discover. They have a different person respond to every communication who is not familiar with the case. I also offered a settlement and their response was contact this number which I told them does not work from the XXXX XXXX where I reside. They still do not provide a number for me to reach the proper office from outside the US. When I call the regular number they refer me around for hours until I am disconnected. They are making it impossible for me to resolve this and they refuse to acknowlege or do not respond to the main issue in the case - how can they find in favor of the fraudulent chages stating I was receiving hospital care in XXXX, when I am using and charging and living with use of the Discover card in another country for the same dates? After years of this, I demand any negative reporting be erased and that they accept my offer to settle for XXXX XXXX dollars.
null
DISCOVER BANK
null
XXXXX
null
Consent provided
Web
2020-01-28
Closed with explanation
Yes
null
3,512,251
2019-04-25
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
I paid off an charge off account with Santander consumer USA on XX/XX/XXXX and received a letter stating that the account has paid in full. However when disputing with the 3 credit bureaus, Santander responded with the same original amount owed and does not update balance on report to an XXXX balance per agreed and stated on the settle in full letter. This is fraudulent reporting on my credit report and needs to be corrected on with all 3 credit bureaus before legal action is taken.
null
Santander Consumer USA Holdings Inc.
FL
32065
null
Consent provided
Web
2019-04-25
Closed with non-monetary relief
Yes
null
3,222,400
2023-06-03
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
When I reviewed my credit report, I discovered that some of the information was erroneous. The 3 credit bureaus must validate these accounts in line with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ). It is not authorized to fail to validate these reporting accounts as unverified information without providing any proof within the period allowed by law. The following accounts need to investigate and correct for erroneous reporting in my file and are listed on my credit report XXXX XXXX XXXX XXXX XXXX Balance : {$300000.00} XXXX XXXX XXXX Balance : {$16000.00} XXXX XXXX XXXX XXXX XXXX Balance : {$300000.00} XXXX XXXX XXXX XXXX XXXX Balance : {$300000.00}
null
EQUIFAX, INC.
MI
48331
null
Consent provided
Web
2023-06-03
Closed with non-monetary relief
Yes
null
7,069,886
2022-11-14
Credit card or prepaid card
General-purpose credit card or charge card
Struggling to pay your bill
Credit card company won't work with you while you're going through financial hardship
It is a credit card through my bank. THey lost several deposits which took over a month to research and post. in the mean time they are increasing late and over the limit fees as a result. MY complaint is that I have spoken to them and they call me daily sometimes twice. THis seems like abuse.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
BMO HARRIS BANK NATIONAL ASSOCIATION
IN
46037
null
Consent provided
Web
2022-12-06
Closed with explanation
Yes
null
6,201,802
2022-04-23
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Okay as I go to look at my fico score for XXXX, Equifax, and XXXX I get the score unavailable indicator.. For reason being whats wrong with my fico score and why it says unavailable it has enlisted for one of the indicators on all three of my reports that Ive been labeled as deceased.. this is unlawful use of ny credentials and is in violation of fair credit reporting act and I would like to be compensated for this
null
EQUIFAX, INC.
GA
304XX
null
Consent provided
Web
2022-04-23
Closed with explanation
Yes
null
5,486,817
2021-12-06
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I am writing to dispute the following information that is on my report. I have contacted the companies XXXX, XXXX and Equifax to have the fraudulent items removed but I didnt get a response. I request that you change the incorrect things reporting on my report. Enclosed are copies of my credit report and other documents supporting my request. Please reinvestigate this matter and contact the national credit bureaus to have them delete the disputed items as soon as possible. Sincerely, XXXX XXXX XXXX Enclosures : XXXX, ID, Identity Theft report
null
EQUIFAX, INC.
PA
19141
null
Consent provided
Web
2021-12-06
Closed with explanation
Yes
null
4,981,414
2022-12-27
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
null
EQUIFAX, INC.
IL
60621
null
Consent provided
Web
2022-12-27
Closed with explanation
Yes
null
6,363,981
2018-06-07
Debt collection
Credit card debt
False statements or representation
Attempted to collect wrong amount
On XX/XX/2018 parents received a phone stated that there was a legal matter that needed to be discussed with me. My father took the number down and relayed the information on to me. I called the number. Got sent to a voicemail that didnt even state the businesses name. Did not leave a message a few minutes later I received a call back. I spoke with a XXXX XXXX. She varified the last 4 digits of my social. She was very aggressive, stated I owed {$900.00} on an old credit card debt of mine. Stated that she could offer a one time settlement offer of {$220.00}. I requested a legal notification letter be sent to me via mail ( knowing that legally they have to comply if theyre legitimate ). She argued with me stating that they arent a collection agency they are a mediation company that owns the debt. After a heated discussion and speaking over each other a women by the name of XXXX XXXX got on the phone and said she would email me a letter of debt owed and an agreement I needed to electronically sign and reply to. I received the email a half hour later. This is the first time I found out the companies name as I couldnt understand what they called it before. The number showed up as a FL number on my called ID yet the business shows its in GA. My last name was spelled wrong. It said I owed {$900.00}, but now the settlement had changed to {$320.00}. It all seemed very fishy. I blocked the numbers and reported the email as spam. I also checked my credit report and am working with correct agency to get my old debt resolved. The phone number they left and called me on was XXXX.
null
River Ridge Financial Solutions, LLC
IA
521XX
null
Consent provided
Web
2018-07-17
Closed with explanation
Yes
null
2,929,656
2023-03-24
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
When I reviewed my credit report, I discovered that some of the information was erroneous. Equifax must validate this item in line with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ). It is not authorized to fail to validate this reporting item as unverified information without providing any proof within the period allowed by law. The item needs to investigate and delete for erroneous reporting in my file and is listed on my credit report. XXXX - XXXX XXXX XXXX
null
EQUIFAX, INC.
CA
90501
null
Consent provided
Web
2023-03-24
Closed with explanation
Yes
null
6,737,115
2022-10-18
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Public record information inaccurate
For months now I've tried to address this Bankruptcy with the reporting company and they still choose to ignore me. I've sent letters requesting validation and verification and nothing has been done.
null
EQUIFAX, INC.
IL
60564
null
Consent provided
Web
2022-10-18
Closed with explanation
Yes
null
6,100,054
2023-03-25
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
Delete this account please XXXX < Back Account Details XXXX XXXX XXXX Last reported XX/XX/XXXX {$890.00} Open balance XXXX XXXX Original creditor XXXX Opened XX/XX/XXXX ( 1 yrs, 5 mos ) Account status Open Type Responsibility Individual Remarks Account information disputed by consumer, meets FCRA requirements Original creditor name XXXX XXXX Report info A Take a look at some options to help your score Average score improvement if you take care of a collection in the first 2 years Removed XXXX pt Today Credit Cards $ Loans Money 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
PA
19140
null
Consent provided
Web
2023-03-25
Closed with explanation
Yes
null
6,742,745
2016-11-15
Debt collection
Credit card
Cont'd attempts collect debt not owed
Debt was paid
In XXXX, my husband and I started a debt reduction program to regain control of our finances. Around XXXX XXXX, XXXX our XXXX XXXX credit card debt, in the amount of {$11000.00} was purchased by Portfolio Recovery Associates and placed with an outside collection office, representing themselves as an attorneys office and threatening legal action. This attorney was XXXX XXXX XXXX located in XXXX, Texas. The rep handling our account was XXXX XXXX. In XXXX XXXX, we were able to settle with this office for the reduced amount of {$4600.00}. We started to receive threatening calls and mail from Portfolio Recovery Associates in XXXX. We wrote to the credit bureaus disputing this collection and reports to our credit. We also attempted to speak with Portfolio Recovery Associates without luck. The " attorney '' who originally handled the collection has since filed for bankruptcy after some pretty shady practices and I ca n't find an active number for him. Portfolio Recovery Associates is attempting to collect the remaining balance of {$7400.00}, even though a settlement was reached and paid. We have no idea what to do at this point.
null
PORTFOLIO RECOVERY ASSOCIATES INC
CO
808XX
Servicemember
Consent provided
Web
2016-11-15
Closed with non-monetary relief
Yes
No
2,209,910
2022-09-05
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the Fair Credit Reporting act XXXX XXXX XXXX # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
NY
10801
null
Consent provided
Web
2022-09-05
Closed with explanation
Yes
null
5,947,596
2022-08-31
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Im submitting a complaint to you today to inform you I was the victim of identity theft. I researched on how to remove the fraudulent accounts in my report and found that I need to visit FEDERAL TRADE COMMISION or https : //www.ftc.gov to file a report and Per FCRA section 605b Credit Reporting Agencies are required to remove/block any accounts listed on an id theft report. Please find the ATTACHED documents to assist in the blocking of the erroneous information which is being posted to my report. Here is the list of accounts/items which do not belong to me or were opened without my permission. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX According to FCRA Section 605B ( a ) the CREDIT REPORTING AGENCIES shall block any information in the file of a consumer that the consumer identifies as information that resulted from an alleged identity theft, not later than 4 business days after the date of receipt.
null
EQUIFAX, INC.
MT
59105
null
Consent provided
Web
2022-08-31
Closed with explanation
Yes
null
5,934,565
2022-12-01
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
I sent a letter to the company, Equifax, to resolve the errors on my account, and if they were proven accurate to verify the information. The company, Equifax, did not do anything to resolve those errors and were unable to prove the accuracy of the items I am disputing on my credit report.
null
EQUIFAX, INC.
NY
10472
null
Consent provided
Web
2022-12-01
Closed with explanation
Yes
null
6,264,204
2020-08-10
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
To : Whom It May concern : I am writing to dispute a fraudulent charge on my account in the amount of {$10000.00}, {$8500.00}. I am a victim of Identity theft, and I did not make or authorize this charge. I am requesting that the charge be removed, that any finance other charges related to the fraudulent amount be credited, as well and that I receive an accurate statement. This request is made pursuant to the Fair Credit Billing Acts amendments to the Truth in Lending Act, 15 U.S.C. 1666-1666b, 12 C.F.R 226.13. See Also 12 C.F.R 226.12 ( b ) I am writing to request the method of verification for dispute initiated on XX/XX/XXXX and the subsequent response received on XX/XX/XXXX enclosed with this letter. In accordance with FCRA, Section 611, I am requesting this information to review for completeness and accuracy and appropriateness. In lieu of sending the information you can reopen the dispute and ensure a proper investigation is performed. I would appreciate a timely response outlining the steps that will occur to resolve this matter. If I do not receive a response I will have no choice but to exercise my right under FRCA, Section 616, and pursue legal action. -- CLOSED ACCOUNTS -- 1. XXXX XXXX XXXXXXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$10000.00} -This is not my account. 2. XXXX XXXX XXXXXXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$8500.00} -This is not my account.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
CA
90042
null
Consent provided
Web
2020-08-10
Closed with explanation
Yes
null
3,787,491
2018-08-05
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
These inquiry accounts were disputed on XXXX. XXXX - XX/XX/XXXX XXXX XXXX - XX/XX/XXXX XXXX XXXX - XX/XX/XXXX XXXX XXXX - XX/XX/XXXX XXXX XXXX - XX/XX/XXXX XXXX XXXX - XX/XX/XXXX XXXX XXXX - XX/XX/XXXX XXXX - XX/XX/XXXX XXXX - XX/XX/XXXX XXXX - XX/XX/XXXX XXXX XXXX - XX/XX/XXXX XXXX XXXX - XX/XX/XXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
AL
36526
null
Consent provided
Web
2018-08-05
Closed with explanation
Yes
null
2,982,144
2022-08-31
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Old information reappears or never goes away
I call them and spoke with someone about get this resolved and removed this off of my credit report this is very I call them XX/XX/2018 and they told me they was to have it removed but they never did it so Im writing yall to have it removed now please help me thank you an advance. XXXX XXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
NY
11226
null
Consent provided
Web
2022-08-31
Closed with explanation
Yes
null
5,930,768
2023-06-22
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
I am writing to delete and remove the following accounts and information off of my consumer report. The accounts and information listed below should not be reported on to my consumer report. This is a direct violation of the FDCPA and FCRA and needs to be deleted and removed off of my consumer report immediately as it's violating several laws. Remove these accounts and information immediately!
null
EQUIFAX, INC.
VA
23608
null
Consent provided
Web
2023-06-22
Closed with explanation
Yes
null
7,154,075
2019-06-20
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
On XX/XX/XXXX, I exercised my rights under FCRA 611 ( a ) ( 6 ) ( B ( iii ) which provides that a consumer may request a description of the procedure used to determine the accuracy and completeness of the information shall be provided to the consumer by the agency, including the business name and address of any furnisher of information contacted in connection with such information and the telephone number of such furnisher, if reasonably available, regarding inaccurate accounts on my credit reports, including XXXX XXXX, XXXX and XXXX XXXX, accounts that I have never opened ; And inaccurate late payments listed for several accounts, including XXXX XXXX XXXX in XX/XX/XXXX ; XXXX XXXX XXXX in XX/XX/XXXX ; XXXX XXXX XXXX XXXX XXXX in XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX ; XXXX XXXX XXXX in XX/XX/XXXX , XX/XX/XXXX and XX/XX/XXXX, and XX/XX/XXXX & XX/XX/XXXX ; by sending Method of Verification letters certified mail, return receipt requested to XXXX, XXXX ; And to Equifax via the online dispute portal. USPS verified that all my requests were received on XX/XX/XXXX. To date, I have not received any compliance/information/proof or verification methods to my request within the 15 days allowed from receipt of my letters/requests in compliance with the FCRA. I was supposed to receive responses to my requests by XX/XX/XXXX. To date, I have received none. Therefore, I expect all these items will be removed from my credit files immediately. Thank you for your prompt attention to this matter. XXXX XXXX
null
EQUIFAX, INC.
FL
33407
null
Consent provided
Web
2019-06-20
Closed with explanation
Yes
null
3,282,051
2023-09-30
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
This is my fourth endeavor to tell you that I am a victim of identity theft and I complain to question specific records in my document coming about because of the wrongdoing. The records I am questioning connect with no exchanges acquiring any possession of goods, services or money that I have made or authorized. Assuming no one cares either way, block the noteworthy of any information in my credit record that came about due to an alleged fraud or extortion. XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXX, NC XXXX XXXX XXXX XXXX XXXX XXXX, NC XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX, FL XXXX XXXX XXXX XXXX, SC XXXX XXXX XXXX Balance Owed : {$0.00} XXXX XXXX XXXX Balance Owed : {$0.00} CITI XXXX XXXX Owed : {$1500.00} XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX XXXX XXXX XX/XX/XXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
WI
54956
null
Consent provided
Web
2023-09-30
Closed with non-monetary relief
Yes
null
7,628,897
2023-06-29
Debt collection
Other debt
Attempts to collect debt not owed
Debt is not yours
Hunter Warfield Put a collection for {$3200.00}. This collection should not be on. The Company XXXX XXXX Is Claiming I Owe them this money, This is false. I am under leagal cousel againt This XXXX XXXX. I have also filed a XXXX Descrimation case also, A HUD Complaint, And XXXX XXXX Attorney General Complaint. The fact is XXXX XXXX Apartments, At XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX. Owes me the amount of {$3200.00} I have notified The Collection Company Hunter Warfield to cease and desist and take the collection off all my credit Bureaus .They are breaking the laws Of the CONSUMER CREDIT PROTECTION ACT & Fair Credit Reporting Act, Harrasment of Me And My wife.
null
HW Holding, Inc
FL
34638
Older American
Consent provided
Web
2023-06-29
Closed with explanation
Yes
null
7,194,228
2019-09-28
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
I am writing this due to non-compliance with ( XXXX, XXXX, Transunion ). They have failed to remove information that was affiliated with personal details that were challenged in the past. I strongly believe that they are in violation of the FCRA and are outright refusing to uphold the law.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
AL
35749
null
Consent provided
Web
2019-09-28
Closed with explanation
Yes
null
3,388,951
2018-09-26
Checking or savings account
Checking account
Managing an account
Problem using a debit or ATM card
My wallet was stolen from my purse at a XXXX XXXXXXXX CO restaurant around XXXXXXXX XXXX MDT on Sat, XXXX XX/XX/2018. I didn't find out until 30 min later, when I discovered the wallet was missing, and then the fraud alerts started coming in on my phone from my bank. The criminals used my 2 credit cards for approximately {$9000.00} and my debit card ( without the PIN ) for another {$1500.00}, until finally USAA bank shut everything down. The bank is doing the right thing with the credit cards, but the debit card charges have been decided as not fraud. I notified the bank within 30 min of the incident, and in fact the bank shut down the card when a second transaction was attempted on the debit card, before I called in. None of this should have occurred if the bank had followed my {$1000.00} transaction limits on all my cards, which I know were in force about 8 years ago when I tried to make a transaction above the limit. About 36 hours after this incident, I received the initial " not fraud '' determination, and I filed an appeal with full details of the events in writing a few hours after that ( well within 48 hours of the event ). When I received no reply within 24 hours, I called the bank and demanded an appeal, at which point my report ( that was in the system but ignored ) was added to the appeal. Then the final determination of fraud ( no further appeal ) came in on XX/XX/2018, saying I was liable for the full amount. Federal law ( Fair Credit Billing Act ) says that I am only liable for {$50.00} due to my timely reporting. In addition, I demanded an investigation into how this whole fiasco was allowed to occur despite my transaction limits. So far, no response. Please let me know what I should do for the next step, because all I can think of now is to hire a lawyer and take USAA bank to court for violating the law.
Company believes complaint is the result of an isolated error
UNITED SERVICES AUTOMOBILE ASSOCIATION
CO
80921
Servicemember
Consent provided
Web
2018-09-26
Closed with explanation
Yes
null
3,029,364
2023-06-26
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
The unverified items indicated below continue to report on my credit report despite several written requests, in violation of federal law. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) require these items to be authenticated ( A ). I will take legal action against you if you do not validate these items. Please follow the law so that this situation can be settled quickly. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
FL
33137
null
Consent provided
Web
2023-06-26
Closed with explanation
Yes
null
7,166,993
2023-07-21
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
On XXXX XXXX I sent a letter regarding an accurate and unknown things on my credit report to this day over 45 days later I have not received a response yet. I feel like Im being taken advantage of and being ignored. Section 611 ( a ), It states that a failure to investigate these items within 30 days gives a reason to immediately remove those items from my credit report its been over 45 days so they should be deleted promptly. I demand that these accounts be deleted immediately or I will file for litigation due to the stress you have caused me. My information was also impacted by the XXXX data breach and may have gotten into hands of the wrong person. ''
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CT
06108
null
Consent provided
Web
2023-07-21
Closed with non-monetary relief
Yes
null
7,285,245
2020-02-21
Vehicle loan or lease
Lease
Managing the loan or lease
Problem with fees charged
In XX/XX/XXXX I moved from XXXX to XXXX. Within one month of the move, I registered my car ( XXXX XXXX ) in XXXX and paid the XXXX state excise tax for my XXXX XXXX. In XX/XX/XXXX I received a property tax bill from Kia Motor Finance ( KMF ) for {$240.00} which they had paid to the state of XXXX. I faxed a letter to KMF Property Tax Dept. proving that I had moved and registered the car in XXXX. I have a receipt proving that the fax went through to the correct number. In XX/XX/XXXX, I received the same notice that I still owed ( this time {$220.00} ) to KMF for the property tax levied in XXXX. This time I mailed all the documents to the KMF Tax Department in XXXX XXXX, CA, proving that I did not owe this amount. I sent the package registered mail via USPS. I have a tracking receipt showing that the package was delivered to the correct PO Box . I have never heard anything from KMF and the tax charge remains on my monthly statement. I refuse to pay it but I do not want this to damage my credit rating, which is excellent. In XX/XX/XXXX I receive a notice from KMF that I still owe {$220.00} in property tax. I call customer service and am told that there is no record attached to my account to prove that they ever received the documents and abatement requests I sent twice. They tell me to send the request again and give me the same fax numbers and the same PO Box address I have already used without success. I ask for a number to call their Tax Department and discuss this issue. I am told that the Tax Department is not reachable by phone only by fax or mail. I am filing this complaint because I feel as if there is no way to get KMF to respond to my requests for abatement. They will not even acknowledge that they have received my requests. Please help me to sort this out!
Company has responded to the consumer and the CFPB and chooses not to provide a public response
HYUNDAI CAPITAL AMERICA
ME
04011
Older American
Consent provided
Web
2020-02-21
Closed with explanation
Yes
null
3,540,343