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What is the ticketing system used by Argilla for customer support? |
What are the different roles that can be assigned to users in the Argilla Cloud service? |
How can potential B2B clients get more information about Argilla Cloud? |
How is the monthly plan billed for Argilla Cloud service? |
Are there any additional costs associated with the regular platform patches and upgrades provided by Argilla? |
How does the response time for Severity 3 issues in the Starter tier compare to other tiers? |
Potential B2B client question: Can you provide more information about the support services offered by Argilla Cloud, specifically in terms of response time and issue resolution? |
Can you explain the process of setting up and using Argilla Cloud? |
How does the Argilla Cloud service ensure data protection and recovery for the medium and large plans? |
Can you provide examples of how the Argilla Cloud service has benefited other B2B clients? |
What is the discount offered to clients who choose the yearly plan for Argilla Cloud? |
How does Argilla Cloud protect against data loss or corruption during the backup process? |
What sets Argilla Cloud apart from other cloud service providers? |
How does Argilla ensure the security of customer data stored within their cloud service? |
How does Argilla Cloud work? |
What is the importance of data encryption at rest in the Argilla Cloud service? |
What are the benefits of choosing Argilla Cloud service over other cloud services? |
What is the response time for Severity 2 issues in the Starter tier? |
Can the support team assist with custom configurations or specific requirements during the setup of Argilla Cloud? |
What are the benefits of using the Argilla Cloud service? |
How user-friendly is the Argilla Cloud interface? |
How does the Argilla Cloud service ensure data security and protection? |
What is the availability of support services on weekends? |
What security measures does the Argilla Cloud service have in place to protect data? |
Are there any additional support channels available for customers using the Argilla Cloud service? |
Are the support services provided by Argilla Cloud available internationally? |
Is there a guided tour or tutorial available for administrators to navigate through the Argilla Cloud platform? |
How does Argilla's Recovery Point Objective (RPO) compare to industry standards for data loss prevention? |
How can I contact customer support for Argilla Cloud service? |
How does running regular backups reduce the time window of potential data loss for Argilla Cloud? |
What measures does Argilla take to ensure the integrity of its backup data and the functionality of the restore process? |
What communication channels are available for status updates on critical issues? |
How does Argilla Cloud ensure timely and efficient assistance for varying severity issues? |
Can you explain the concept of RTO and its importance in the context of the Argilla Cloud service? |
What are the four tiers of support levels for Argilla Cloud service? |
What are the key components of the Argilla Cloud service? |
How can I contact the customer support and sales team at Argilla? |
Can Argilla Cloud integrate with other software systems? |
Is there a trial period for the Argilla Cloud service? |
How does Argilla handle critical issues? |
How does Argilla differentiate its cloud service from competitors in the market? |
How does Argilla determine when additional procedures are necessary for resolving major issues? |
Can you explain the process of setting up the frequently asked questions about Argilla Cloud? |
What access levels are defined in the role-based access control system for the Argilla Cloud service? |
How can I contact Argilla for support? |
Can you provide more information about the Argilla Cloud service, offer, and plans? |
How does Argilla ensure the security of its cloud service? |
What are the support services provided by Argilla Cloud? |
What are the office hours for Argilla Cloud's support services? |
Can you provide examples of specific backend operations that are managed by Argilla for its cloud service? |
What is the Recovery Time Objective (RTO) for the medium and large plans? |
What is the recovery time objective (RTO) for the daily backups in the starter plan? |
What security measures are in place for the Argilla Cloud service? |
Can you provide more information about the features and functionalities of Argilla Cloud? |
What is the timeframe for restoring data from a backup in Argilla Cloud? |
What are the features included in the Base plan of Argilla Cloud? |
Are there any specific features or functionalities of Argilla Cloud that are worth mentioning? |
What is the RPO for the twice-daily backups in the base plan? |
How does Argilla ensure that the RTO is met and services are restored within the specified time frame? |
How does the RTO of one hour compare to industry standards for cloud service providers? |
What are the different plans offered by Argilla Cloud and which one is recommended for teams starting out in data curation and labelling projects? |
What are the benefits of choosing Argilla Cloud over other similar cloud services? |
What measures are taken to identify and resolve the root cause of disruptions in the Argilla Cloud service? |
How does Argilla Support Services staff determine the need for escalated procedures when resolving major issues? |
Frequently Asked Questions: |
What is the pricing structure for Argilla Cloud? |
What are the benefits of regular updates and upgrades provided by Argilla Cloud service? |
Are there any specific encryption algorithms used by Argilla for data encryption at rest? |
What frequently asked questions can be set up about the Argilla Cloud service, offer, and plans? |
Can you explain how the Argilla Cloud service ensures data protection and minimizes data loss? |
Is there a dedicated support channel for new users to reach out to the support team for assistance with Argilla Cloud? |
What is the RTO for the twice-daily backups in the base plan? |
Can additional support be requested outside of the regular office hours? |
What is the Recovery Point Objective (RPO) for the medium and large plans? |
Can you explain the difference between the starter and base plans in terms of backup frequency and recovery objectives? |
How does the response time for Severity 1 issues in the Starter tier compare to other tiers? |
Can critical issues disrupt the operations or functions of the Argilla Cloud service? |
How can additional user accounts be set up by the administrator in Argilla Cloud? |
Potential B2B Client Question: |
How does Argilla Cloud support scalability of operations? |
What support options are available for B2B clients using the Argilla Cloud service? |
What is the Argilla Cloud service and what does it offer? |
What are the limitations on the number of users, datasets, and workspaces in Argilla Cloud? |
Is Argilla Cloud a secure platform for data management? |
Can I integrate Argilla Cloud with other software or platforms? |
What is the role of a customer support and sales expert at Argilla? |
Are there any additional features or benefits included in the medium and large plans? |
What are the backup options available in the Argilla Cloud service? |
How many records are included in each of the Argilla Cloud plans? |
What are the different plans offered by Argilla Cloud? |
What is the purpose of the ticketing system and dedicated Slack channel? |
How long can customers expect to wait for a response to a Severity 3 issue in the Starter tier? |
Can you explain the sales process for Argilla Cloud service? |
What information is required from the client to set up an Argilla Cloud account? |
What is the frequency of backups in the base plan? |
How often are regular backups run throughout the day for the Argilla Cloud service? |
Are the six daily data backups a standard procedure for all Argilla Cloud customers? |
Are there any additional costs associated with accessing user manuals, tutorials, and support team assistance for Argilla Cloud? |
How long does it typically take to receive a response for a Severity 1 issue in the Starter tier? |
What are the different tiers of plans available for the Argilla Cloud service? |
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