text
stringlengths
13
368
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class label
77 classes
evaluation_predictions
sequence
what is my card PIN
39get_physical_card
[ -0.00885009765625, -1.30859375, -2.951171875, -2.833984375, -1.6875, -2.88671875, -1.619140625, -1.439453125, -1.5048828125, -1.3876953125, -1.484375, -1.6875, -0.861328125, -2.373046875, -1.1396484375, -0.7314453125, -1.2451171875, -0.7353515625, -1.1728515625, -1.583984375, -1.275390625, -0.265625, 1.236328125, -0.53369140625, -1.6484375, -1.7880859375, -1.25390625, -1.2734375, -1.2802734375, -1.6650390625, -1.2353515625, -2.0859375, -2.341796875, -2.64453125, -2.3125, -1.244140625, -1.470703125, -2.408203125, -0.78369140625, 6.5859375, -0.158203125, -0.62255859375, -0.3408203125, -2.46875, -0.391845703125, -2.271484375, -0.8076171875, -1.978515625, -1.6650390625, -1.2373046875, 0.6005859375, -1.716796875, -1.068359375, -1.41796875, -1.7998046875, -2.361328125, -2.375, -2.875, -3.26953125, -1.630859375, -2.7890625, -0.6416015625, -2.708984375, 0.1678466796875, -1.861328125, -3.66796875, -1.390625, -2.8671875, -1.34375, -1.8603515625, -0.6513671875, -1.70703125, -1.96484375, -2.466796875, -1.3515625, -1.0029296875, -1.888671875 ]
What is the source of my funds.
70verify_source_of_funds
[ -1.2001953125, -2.3828125, -0.399658203125, -2.76171875, -0.97314453125, -2.17578125, -0.0748291015625, -0.56494140625, -1.59765625, -2.216796875, -3.1796875, -1.0966796875, -0.9970703125, -2.13671875, -2.3046875, -1.224609375, -1.5517578125, -1.384765625, -1.2236328125, -1.431640625, -1.236328125, -1.40234375, -1.7939453125, -1.498046875, -1.5419921875, -2.04296875, -2.712890625, -0.8896484375, -2.017578125, -1.298828125, -0.6953125, -1.3232421875, -1.5224609375, -0.8837890625, -1.31640625, -1.0419921875, -1.84375, -1.646484375, -1.0078125, -1.2197265625, -1.4951171875, -2.2734375, -1.8623046875, -1.9443359375, -2.1640625, -3.134765625, -2.017578125, -2.064453125, -0.381103515625, -1.4443359375, -2.681640625, 0.03765869140625, -1.455078125, -1.630859375, -1.361328125, -0.79345703125, -1.1435546875, -2.21484375, -2.578125, -1.046875, -1.439453125, -2.08984375, -1.72265625, -1.724609375, -0.6240234375, -0.360595703125, -0.7001953125, -0.65478515625, -2.611328125, -0.173828125, 6.7265625, -1.5048828125, -2.064453125, -2.482421875, -1.1005859375, -1.7890625, -0.398193359375 ]
Which cards and currencies do you support?
54supported_cards_and_currencies
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What are your international exchange rates?
33exchange_rate
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My non-physical card will not work
72virtual_card_not_working
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what is source of my funds, need to verify
70verify_source_of_funds
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I need to know your exchange rates.
33exchange_rate
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how many transactions can i make with a disposable card
38get_disposable_virtual_card
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Please close my account. I am unsatisfied with your service.
55terminate_account
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I was trying to purchase something at the store today and my card has been declined. Why has this happened?
26declined_card_payment
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what are exchange rates based on
33exchange_rate
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I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?
63transaction_charged_twice
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I think something may have happened that caused a charge to show up twice.
63transaction_charged_twice
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Can I get a real card?
44order_physical_card
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My card stopped working
15card_not_working
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What kind of documents do I need for the identity check?
69verify_my_identity
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In what ATM can I change my pin?
22change_pin
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is there a way to do top up with cash deposit
58top_up_by_cash_or_cheque
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Is their a fee for top ups?
57top_up_by_card_charge
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can I transfer my salary if it's in a different currency?
51receiving_money
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My card is very close to expiring. When can I order a new one and how do I do so?
10card_about_to_expire
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Where is my deposit?
7balance_not_updated_after_cheque_or_cash_deposit
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Can you please check why I am having this extra fee on my statement.
35extra_charge_on_statement
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How come I'm not allowed to transfer funds right now? I just keep getting an error message.
8beneficiary_not_allowed
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Please check payments on my card. There is a duplicate and I only bought it once.
63transaction_charged_twice
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ATM still has my card
19card_swallowed
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How to change the PIN on my card?
22change_pin
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I was supposed to get a purchase refunded but I don't see the money in my account
0Refund_not_showing_up
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Can you tell me how to close my account?
55terminate_account
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still waiting on that card
12card_arrival
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Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.
29direct_debit_payment_not_recognised
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im not sure what this charge is for
16card_payment_fee_charged
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What cards and currencies are supported?
54supported_cards_and_currencies
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My beneficiary has been denied, is this normal?
8beneficiary_not_allowed
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How can I cancel a transfer?
9cancel_transfer
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I am still waiting for a cash withdrawal to show
47pending_cash_withdrawal
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Can I dispute a payment even if I notice it several weeks after it was made?
29direct_debit_payment_not_recognised
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Do I have to do an identity check?
74why_verify_identity
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I would like to exchange currencies
34exchange_via_app
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How can I unlock my pin from too many tries?
50pin_blocked
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Can I make sure my card is delivered on a specific day?
13card_delivery_estimate
[ -2.205078125, 0.73779296875, -3.65625, -1.7978515625, -1.6279296875, -3.51953125, -2.0234375, -1.67578125, -1.8251953125, -1.1689453125, 0.736328125, 0.9599609375, 3.005859375, 6.70703125, -2.5859375, -0.83642578125, -2.86328125, -0.8916015625, -2.654296875, -2.509765625, -1.294921875, -1.806640625, -2.314453125, -1.2744140625, -0.03668212890625, -1.3984375, -0.4736328125, -1.81640625, -1.849609375, -1.525390625, -1.9189453125, -0.8564453125, -0.947265625, -1.3662109375, -2.12109375, -2.685546875, -2.169921875, -1.9921875, -1.7783203125, -2.7890625, -1.197265625, -1.17578125, -1.1552734375, -2.013671875, 1.0625, -1.37109375, -0.88916015625, -0.83935546875, -0.55126953125, -1.505859375, -3.26171875, -2.2265625, -1.517578125, -1.9375, -1.2099609375, -2.28515625, -1.748046875, -2.69140625, -1.5576171875, -1.5048828125, -3.560546875, -2.53125, -2.880859375, -2.8515625, -2.77734375, -1.5380859375, -0.9970703125, -0.9345703125, -2.96875, -2.24609375, -2.33984375, -1.662109375, -1.8359375, -0.91796875, -1.572265625, -3.04296875, -1.9580078125 ]
Is my currency okay to add money with?
54supported_cards_and_currencies
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Can you unlock my pin? I think I entered the wrong pin too many times.
50pin_blocked
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If I need more cards, are there any fees?
40getting_spare_card
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someone is using my account
23compromised_card
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How many disposable cards can I make in a single day?
30disposable_card_limits
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May I use my account now, even though the identity verification has not gone through yet?
74why_verify_identity
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Fix my contactless
24contactless_not_working
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I am sick of this damn company and want to close out my account.
55terminate_account
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Is my pending cash withdrawal processed?
47pending_cash_withdrawal
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I relocated and need to change my personal details.
31edit_personal_details
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I don't find your services useful anymore, how do I delete my account?
55terminate_account
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Do you happen to do exchanges of EUR?
37fiat_currency_support
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Is there a way to top-up automatically?
5automatic_top_up
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How do I change GBP to AUD?
34exchange_via_app
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My disposable virtual card has been rejected by the merchant earlier today. What should I do?
72virtual_card_not_working
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My statement doesn't show that a refund has processed
0Refund_not_showing_up
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Do you accept checks?
58top_up_by_cash_or_cheque
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I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?
63transaction_charged_twice
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The ATM didn't give me the card back!
19card_swallowed
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Where is my new card? I have been waiting a week!
12card_arrival
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There's a direct debit I wish to dispute
29direct_debit_payment_not_recognised
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What are the fees for top-ups?
56top_up_by_bank_transfer_charge
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If I wanted to make a change from GBP to AUD what is the process?
34exchange_via_app
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Please tell me about SWIFT transfers at this bank.
56top_up_by_bank_transfer_charge
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Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.
20cash_withdrawal_charge
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Are there any fees for top ups?
57top_up_by_card_charge
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Let me know the steps for the identity checks
69verify_my_identity
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When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?
24contactless_not_working
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Is it possible to tell if my top up has reverted?
61top_up_reverted
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Where do I locate topping up with cash.
58top_up_by_cash_or_cheque
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Where are the virtual cards located?
41getting_virtual_card
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What steps do I take to verify my identity?
69verify_my_identity
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Are there extra charges for exchanging currency?
32exchange_charge
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Weird charges are appearing in my debit account.
29direct_debit_payment_not_recognised
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I got topped up but the application reverted it.
61top_up_reverted
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the card payment exchange rate is wrong
18card_payment_wrong_exchange_rate
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I do not see a top-up processed.
48pending_top_up
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What locations can I top up with cash?
58top_up_by_cash_or_cheque
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what is the exchange rate?
33exchange_rate
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I don't like your company. Delete my account.
55terminate_account
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How to change my address.
31edit_personal_details
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for some reason I am having a problem with verifying my identity.
68unable_to_verify_identity
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What are the charges for receiving money?
56top_up_by_bank_transfer_charge
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what does pending mean?
46pending_card_payment
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I don't understand why it says I have to verify the top-up.
71verify_top_up
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My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?
9cancel_transfer
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Where can I exchange my money for EUR?
37fiat_currency_support
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I would like to refill my account using SWIFT.
56top_up_by_bank_transfer_charge
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How long does it take for a transfer?
67transfer_timing
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When will my card arrive?
13card_delivery_estimate
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There's a direct debit on my account that I didn't authorize
29direct_debit_payment_not_recognised
[ -1.078125, -2.2734375, -1.634765625, -1.5419921875, -2.154296875, -2.46484375, -0.85546875, -0.77001953125, -1.8525390625, -1.236328125, -2.037109375, -1.5986328125, -2.265625, -1.744140625, -2.109375, -2.74609375, -1.2265625, 0.53759765625, -2.087890625, -2.138671875, -1.5380859375, -0.296875, -1.873046875, -1.244140625, -0.51953125, -1.654296875, -0.8330078125, -2.337890625, -2.14453125, 7.40234375, -2.546875, -1.96875, -1.37890625, -2.640625, -1.158203125, 0.1964111328125, -1.4306640625, -2.14453125, -2.7109375, -2.001953125, -3.681640625, -2.388671875, -2.869140625, -1.978515625, -2.279296875, -2.49609375, -0.55712890625, -0.890625, -1.01171875, -1.166015625, -2.05859375, -1.7431640625, -0.9130859375, -0.46630859375, -1.9521484375, -0.826171875, -1.6279296875, -2.248046875, -1.001953125, -1.1552734375, -1.62109375, -1.736328125, -2.10546875, -1.4404296875, -1.4404296875, -2.134765625, -1.6396484375, -0.495849609375, -1.69921875, -2.087890625, -1.328125, -1.67578125, -1.9072265625, -2.111328125, -0.5869140625, -1.541015625, -1.591796875 ]
My transfer didn't work
36failed_transfer
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When are cards delivered?
13card_delivery_estimate
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I need my card now!
13card_delivery_estimate
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Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?
6balance_not_updated_after_bank_transfer
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The stupid machine just swallowed my card!! I need a new one ASAP
19card_swallowed
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How many miles away is the ATM?
4atm_support
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How do I reset my PIN?
50pin_blocked
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Do you offer Visa or Mastercard?
73visa_or_mastercard
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