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{
"status": "book",
"name": "Helen Evans",
"flight": [
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} | {
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"return_day": "14",
"max_price": 5000,
"departure_airport": "HOU",
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"goal": "book",
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"name": "Helen Evans",
"return_airport": "AUS"
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"customer: Hello.",
"agent: Hello. How can I help you?",
"customer: I am Helen Evans. I want to visit AUS to meet my friend, can you please find a flight from HOU?",
"agent: Sure, I will help you book a flight. Can you please share me your travelling dates?",
"customer: Ok, my planning dates are from 09/12 till 09/14.",
"agent: Please give me a moment.",
"customer: Ok, take your time.",
"agent: Here, I found a flight for you with single connection.",
"customer: Please proceed.",
"agent: Your ticket is booked with flight.",
"customer: Thank you for your service."
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{
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"name": "Rachel Roberts",
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"customer: Hi.",
"agent: Hello, how can I assist you for the day?",
"customer: Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that?",
"agent: May, I know your good name?",
"customer: I am Rachel Roberts.",
"agent: I have checked in reservation list to change your ticket, but could not find any reservation with your name.",
"customer: No problem, thanks for the information.",
"agent: Thank you for choosing us."
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{
"status": "book",
"name": "Shirley Phillips",
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"customer: Hello, I am Shirley Phillips.",
"agent: Hello, how can I serve you today?",
"customer: I would like to see Freedom Trail at Boston. Can you please help me in booking a flight ticket?",
"agent: Sure, can you please help me with your journey dates and flight codes?",
"customer: My travelling dates are departure on 04/30 and return on 05/02. Airport codes are from Chicago, IL - ORD to Boston, MA - BOS. Make sure that I need one connection in between my journey.",
"agent: Ok, thank you for your information. A flight is found in Frontier airline with price 100 based on your given details. Shall I proceed with this reservation?",
"customer: Yes, you can proceed.",
"agent: Your ticket is confirmed.",
"customer: Thank you for the help.",
"agent: Thank you for choosing us and your flight number is 1003."
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{
"status": "no_flight",
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"customer: Hello.",
"agent: Hello, how can I aid you?",
"customer: I am willing to book a flight from SEA to reach LAS, so please help me in booking a flight.",
"agent: It's my pleasure to help you. May I know your planned travel dates of journey?",
"customer: My planned dates are on Mar 8th to 10th.",
"agent: Do you have any connection limit preference?",
"customer: Yes, I prefer it.",
"agent: Do you have any class preference?",
"customer: No.",
"agent: Do you have any airline preference?",
"customer: No.",
"agent: Do you have any specific time concern?",
"customer: I would like to depart in morning time.",
"agent: Could you help me with your name please?",
"customer: Sure, my name is James Smith.",
"agent: Sorry, there is no morning flight available for the given dates.",
"customer: No worries, thank you.",
"agent: Sorry for the inconvenience caused, James Smith. Thank you for reaching us."
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{
"status": "book",
"name": "Kevin Smith",
"flight": [
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} | {
"return_month": "Oct",
"return_day": "9",
"max_price": 5000,
"departure_airport": "CLT",
"max_connections": 1,
"departure_day": "7",
"goal": "book",
"departure_month": "Oct",
"name": "Kevin Smith",
"return_airport": "PHX"
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"customer: Hello.",
"agent: Hello, how may I aid you today from my end?",
"customer: I want to book a flight ticket from CLT to PHX. Can you please help me to book a flight ticket which depart in the evening?",
"agent: Sure, I am here to help you out. Please provide me your trip dates.",
"customer: My trip dates are Oct 7 to Oct 9.",
"agent: May I know your name to fill our reservation portal?",
"customer: My name is Kevin Smith.",
"agent: May I know your specifications of flight?",
"customer: I am looking for flight with normal cost.",
"agent: Here is a flight with 1 stop and price is 200 in economy class, can I proceed with it?",
"customer: Ok, please proceed.",
"agent: Your ticket has been booked with 1005 flight in UA airlines.",
"customer: Thanks for your booking."
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{
"status": "no_reservation",
"name": "Michael Turner",
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"goal": "change",
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"name": "Michael Turner",
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"customer: Hello, I am Michael Turner.",
"agent: Hello, How may I aid you?",
"customer: My meeting venue got changed to Detroit so, I want to change my reservation.",
"agent: Ok. Please wait a minute.",
"customer: Ok.",
"agent: I have checked with reservation list, but could not find your name. Thanks for approaching us.",
"customer: OK, no issue. Thank you."
] | {
"status": "no_reservation",
"name": "Michael Turner",
"flight": []
} | [] | true |
{
"status": "no_reservation",
"name": "David Clark",
"flight": []
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"return_month": "Sept",
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"customer: Hi.",
"agent: Hello, how can I assist you for the day?",
"customer: I want to cancel my reservation as my project got ramp down. Can you help me with that?",
"agent: May, I know your good name?",
"customer: I am David Clark.",
"agent: Please wait for a moment.",
"customer: Sure.",
"agent: Sorry, we found no reservation on your given name.",
"customer: Ok, no issues. Thanks for the information.",
"agent: Thank you for reaching us."
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{
"status": "book",
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} | {
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"name": "James Edwards",
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"customer: Hi.",
"agent: Hello, how can I guide you for today?",
"customer: I want to reserve my ticket from JFK to EWR, can you please help me in booking?",
"agent: Can you please share on what dates you are willing to travel?",
"customer: Sure, my planned dates of journey are from Feb, 26 to Feb, 28.",
"agent: Are you looking for a connecting flight or direct flight?",
"customer: Yes, I want to fly in a connecting flight.",
"agent: Do you have any class preferences?",
"customer: No, I want to return at afternoon time.",
"agent: Do you have any other requirements that you are looking for?",
"customer: No.",
"agent: Can you please provide your name to proceed further?",
"customer: Sure, my name is James Edwards.",
"agent: There is a connecting flight with ticket fare 100 in UA airlines in economy class. Is it ok for you?",
"customer: Ok, you can proceed with this ticket booking.",
"agent: Your booking is confirmed with flight number 1002. Depart time is 21:00 hours and arrival time is 14:00 hours.",
"customer: Thank you for your help in booking my ticket.",
"agent: Thank you for contacting us, have a nice day."
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{
"status": "book",
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"customer: Hi, I am William Gonzalez.",
"agent: Hello, how may I serve you?",
"customer: I want to book a flight ticket to New York with price under 500, can you please help me with it?",
"agent: Sure, may I know your airport codes.",
"customer: Airport codes are 02/15 and 02/17.",
"agent: Kindly mention your airport codes.",
"customer: Airport codes are PHL-LGA.",
"agent: Frontier airline with flight number 1016 and price of 100 available on your dates. Shall I proceed?",
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"agent: Thank you for reaching us."
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{
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"customer: Hello, I am Jessica Perez.",
"agent: Hello, how may I assist you for today?",
"customer: Can you make a reservation from IAH to CLT for me in first class?",
"agent: Sure, I will help you with that Perez. Can you please provide your planned dates of journey?",
"customer: I am planning to start on 09/14 and return back on 09/16.",
"agent: Please wait for sometime.",
"customer: Make sure that it is a direct flight.",
"agent: Sorry Perez, there is no direct flight to your route.",
"customer: No issues. Thank you for checking.",
"agent: You are welcome, thank you for reaching out here.",
"customer: You are welcome."
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{
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"customer: Hello.",
"agent: Hello, how can I help you today?",
"customer: I want to do some changes in my existing reservation. Can you help me for that?",
"agent: Sure, can I have your name please?",
"customer: My name is Andrew Williams.",
"agent: Ok, please wait for a while.",
"customer: Sure, I will wait for your response.",
"agent: Thanks for waiting, there is no active reservation on your given name.",
"customer: That's ok, thank you for checking.",
"agent: Thank you for opting us."
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{
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"name": "Thomas Adams",
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"customer: Hello.",
"agent: Hello. How may I assist you today?",
"customer: Can you help me to book a flight ticket from DTW to IAH?",
"agent: Sure, I will help you. Please help me with your name.",
"customer: I am Thomas Adams.",
"agent: Please help me with your planned travelling dates.",
"customer: My travelling dates are 05 and 07 of May.",
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"customer: Yes, I need a break in between journey.",
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"customer: No.",
"agent: We have a connecting flight operated by United Airlines with a fare of 200, shall I book the flight ticket?",
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"agent: Sure, please share your good name?",
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"agent: Please stand by.",
"customer: Sure.",
"agent: Thank you for your time, there is no active reservation found with the given name.",
"customer: That's fine, thank you for the information.",
"agent: Thank you."
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"agent: Thank you for choosing us.",
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"agent: Hello, how can I help you today?",
"customer: I would like to travel from DCA to LGA as a holiday trip. Can you do the reservation?",
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"agent: May I know your name please?",
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"agent: Thank you for reaching us. Have a good day.",
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"agent: Thanks for reaching us, have a good day."
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"agent: Hello, how may I support you?",
"customer: I am planning to go for an event in Washington, can you please help me to book a flight ticket?",
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"agent: We are glad to inform, there is a flight found with Delta airlines of flight 1003. Shall I proceed?",
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"customer: Hello.",
"agent: Hello, how can I help you today?",
"customer: I am planning to visit my friend's house. Can you book a flight on 27th Aug?",
"agent: Sure, I am here to help you in booking. Can you please share your travelling airport codes?",
"customer: My source point is HOU and my destination is PHX.",
"agent: Ok, may I know your return date?",
"customer: I will return on Aug 29.",
"agent: Can you please mention your name?",
"customer: My name is Helen Wright.",
"agent: Let me know your connection limit.",
"customer: I like to travel in connecting flight.",
"agent: Do you have any specification?",
"customer: No.",
"agent: Sorry, no flights are available on your preferable travel dates.",
"customer: Ok, thank you for the details.",
"agent: Thank you for reaching us, have a nice day."
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"customer: Hello, my name is Brian Phillips.",
"agent: Hello. How may I assist you today?",
"customer: I am heading from Minneapolis & St. Paul to attend a music concert at Houston. Can you help me book a connecting flight?",
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"customer: Hello.",
"agent: Hello. How can I assist you today?",
"customer: I am Robert Lee.",
"agent: Nice to meet you.",
"customer: I would like to book a ticket to Austin, can you please help me out?",
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"agent: Hello, How best can I respond for your query?",
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"customer: Thank you.",
"agent: Please wait for a while.",
"customer: Sure.",
"agent: We regret that, there is no active reservation on your name to change it.",
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"agent: Thanks for approaching us, have a blissful day!."
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"agent: Hello.",
"customer: Linda Thomas here.",
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"agent: We regret to inform you that there is no reservation on your name in our records.",
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"customer: Welcome, have a great day."
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{
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"customer: Can you please help me in booking a flight ticket from MSP to SFO?",
"agent: Sure, can you share your journey dates?",
"customer: I would like to fly on July 23 and return on July 25.",
"agent: Do you have any preferences?",
"customer: Yes, I need a halt in between my journey.",
"agent: Give me a minute.",
"customer: Sure.",
"agent: There is a connecting flight with number 1003 in airline Delta, the fare is 200. Can I book it?",
"customer: You can proceed to booking.",
"agent: Your ticket is reserved.",
"customer: Thank you for your help.",
"agent: Thank you for opting us."
] | {
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"agent: Hello, how can I assist you today?",
"customer: I am planning to attend my friend's wedding in Orlando, can you help me to book a connecting flight?",
"agent: Sure, I will help you with that. Can you please tell me the travelling dates of your journey?",
"customer: I want to fly on 03/22 and return on 03/24.",
"agent: Ok, may I know the landing airport code of Orlando?",
"customer: My source is at WA - SEA and destination is at FL - MCO.",
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"agent: Thank you for waiting, there is a flight 1008 in Frontier airline has the price 200. Are you fine with those details?",
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"agent: Here is a flight with 1 stop and price is 200 in Southwest airlines, can I proceed with it?",
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"agent: Thank you for reaching us."
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"agent: Hello. How may I assist you?",
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"agent: Sure, I will help you. Can I have your planned travel dates please?",
"customer: Yes, my travelling dates are Oct 8th to Oct 10th.",
"agent: May I know your name please?",
"customer: Here Carolyn Lopez.",
"agent: Please wait a moment, I will find the availability of flights.",
"customer: Ok, take your own time.",
"agent: I found an economy class ticket in Frontier airlines with fare 100 and 1 connection. Can I book your ticket?",
"customer: Yes, you can proceed with that booking.",
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"agent: Thank you for choosing us."
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"agent: Hello.",
"customer: I am Robert Thomas.",
"agent: How may I aid you today?",
"customer: I would like to fly from Las Vegas NV-LAS, can you please aid me in making an airline reservation to DC-IAD?",
"agent: Sure, I will help you with that. Can you please provide your preferable dates of journey?",
"customer: My planned dates are 04/23 and 04/25.",
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"customer: Sure.",
"agent: Based on your information, I have found a flight with 1 connection having with the fare of 100 provided by Southwest airlines. Are you ok with this?",
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"agent: Thank you for reaching us, have a great journey."
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"customer: I prefer to fly in a business class.",
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"customer: Hi, my self James Gonzalez.",
"agent: Hello, how can I provide assistance to you?",
"customer: As I am a doctor want to meet a patient urgently who is suffering with serious problem.So, can you please cancel my earlier reservation?",
"agent: Sure, Please wait a minute.",
"customer: Ok.",
"agent: Thanks for waiting, we do not found any reservation with your name.",
"customer: Ok, not a problem. Thanks for the information.",
"agent: Thanks for availing us."
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"customer: Please make me a plane reservation with in price 200.",
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"customer: I need to reach my destination by 02/18 as I have an meeting next day and will come back on 02/20.",
"agent: Please share your airport codes?",
"customer: My origin is IAH and destination is BOS.",
"agent: We found a flight in Hawaiian airlines, flight number is 1000 with one connection and price is 200. Shall I proceed?",
"customer: Ok, please proceed.",
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"customer: I am joining in Detroit Institute of Arts, can you book a ticket within the fare of 1000?",
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"customer: Sure, my travel dates are 09/08 and 09/10.",
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"agent: Thanks for waiting, there was 1000 number flight of Southwest airline available that matches all your requirements. Shall I proceed?",
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"agent: Thank you for choosing us."
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{
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"agent: May I know your connection limit?",
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"agent: May I know your good name?",
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"agent: Sorry to say that, no flights were found with your given details.",
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"agent: Hello, how can I assist you?",
"customer: I am planing to book a flight ticket to meet my old friend at Washington, DC-IAD. Can you please help me within fare of 5000 ticket?",
"agent: Sure, can you please share me your source code?",
"customer: Source airport is Chicago, IL-ORD.",
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"customer: My travelling dates are from 12/16 to 12/18.",
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"agent: Hello. How can I help you?",
"customer: Myself Donna Evans. I am looking for a flight from Dallas, can you help me in booking the flight ticket from DFW to SFO?",
"agent: Your travelling dates please?",
"customer: Sure, my travel dates are 09/26 and 09/28.",
"agent: There is a flight with single connection, can I proceed for booking in 1003 flight?",
"customer: That's perfect, proceed booking with that flight.",
"agent: Your booking is done in AA airlines.",
"customer: Thank you for reaching us. Have a great day.",
"agent: Thank you for choosing us."
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{
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"customer: I am Stephen Lee.",
"agent: Nice to meet you Stephen.",
"customer: I have a plan to meet my friend in DFW, can you please find a flight from DCA?",
"agent: Sure, may I know your travelling dates?",
"customer: Sure, my planning dates are from 04/21 till 04/23.",
"agent: There is a flight available for you in JetBlue airline with 1 connection. Shall I proceed with the booking?",
"customer: Please proceed.",
"agent: Ok, your ticket is booked.",
"customer: Thank you for booking.",
"agent: My pleasure."
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"agent: Hello, how can I assist you?",
"customer: I am Emma Young. I am planning to go for meeting at Charlotte, CLT. Can you please book a ticket from Seattle, SEA?",
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"customer: Journey dates are 04/29 to 05/01.",
"agent: Please provide your specifications.",
"customer: I need a connecting flight.",
"agent: Unfortunately, there are no flights available based on your details.",
"customer: No problem. Thank you.",
"agent: Thank you for choosing us."
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{
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"customer: Hi.",
"agent: Hello.",
"customer: This is Stephen Thomas from Phoenix.",
"agent: What kind of help do you want to seek from us?",
"customer: I need your flight booking service, As I am searching for a flight from Phoenix to Seattle. Can you serve me in this?",
"agent: Sure, I can help you with the best services we have.",
"customer: Thank you for your response.",
"agent: Let me know, From which city airport you want to board?",
"customer: I want to board from Phoenix Sky Harbour International airport, AZ - PHX.",
"agent: When do you want to start your journey to reach Seattle?",
"customer: I want to visit Fremont Troll with my cousin on 07/10, So I need you to book ticket on 07/09.",
"agent: May I know, when will you catch the return flight?",
"customer: I will catch return flight to reach Dallas on 07/11.",
"agent: Could you let me know the Seattle airport code?",
"customer: WA - SEA is the Seattle airport code.",
"agent: At what price range, you want to travel?",
"customer: I need to travel with a price range of 1000.",
"agent: We can book your trip right now, but we need to know your connection limit. Can you provide it?",
"customer: Sure, Usually I am looking for a connecting flight.",
"agent: Ok, Please wait for a couple of minutes.",
"customer: Sure, Make it fast.",
"agent: Thanks for your time. Sorry Stephen, We could not provide you the flight right now, due to some technical issues at your destination airport.",
"customer: That's ok, You have done a great job. Thanks for your effort in booking process.",
"agent: Thank you for visiting us. For the next time you made a visit, We try to provide you the flight.",
"customer: I hope so."
] | {
"status": "book",
"name": "Stephen Thomas",
"flight": [
1016
]
} | [] | false |