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What is Coupon Rate?

The Coupon or Coupon rate is the rate of interest paid by fixed-interest security such as Bond/ Debenture. It is the annual payment towards the face value of a bond. The bond issuing company pays it to the bond investor.Example: You buy a bond with the face value of Rs. 10,000, coupon rate of 10 %, and maturity five years. Let us assume that the date of payment is on 5th August every year. The Bond will also mature in the 5th year on 5th August. You will receive the annual interest payment for five years on every 5th August. The annual payment or the coupon value will be 10% of the face value of the Bond i.e., Rs. 1000 (10% of 10000). And at the date of maturity i.e., 5th August of the 5th year, you will get back your principal amount i.e., Rs 10,000 plus the last coupon payment of Rs 1000Note: Face value is the price of the bond at which it is issued.The maturity of the bond refers to the date when Bond expires. On this date, the investor receives his principal amount and any outstanding interest payment 

What is the term Coupon Payment? How Coupon payment is made ?

A coupon payment is an annual interest that is paid to the bondholder from the date the bond is issued until the maturity date.The issuer notifies a record date for identification of the eligible investors which is known as record date. The record date is normally 15 to 30 days prior to the actual payment date. All the investors available in the books of the bond on the record date are eligible to receive the coupon payment. The coupon will be paid through NEFT / NECS/Warrant based on the available bank details.

Depository Services

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Accounts in Minor Name

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Can Power of Attorney be appointed in minors demat account?

No,Power of Attorney (POA)is not allowed for operating a Minor’s Demat Account

In case there is a Name mismatch in Minor’s name on PAN card ?

Name mismatch declaration signed by the bank staff under his name, sign and employee code along with self attested alternate ID proof of the Minor is required.

List of documents required to open minors demat account?

Guardian needs to submit his and minor’s self attested documents for opening minors demat accounts. List of documents required are as below: a.Pan Card copies and address proofs required for both - Minor and Guardian. b. A valid Date of Birth (DOB) proof of minor is required (Copy of Birth Certificate/ c.Passport/Marksheet issued by HSC /School leaving certificate). d.Individual FATCA Annexure along with C-KYC page in AOF required for both- Minor and Guardian. e.Separate KYC page required for both – Minor and Guardian.

Which address proof is required if Minors Correspondence and Permanent address are different?

In Case of different addresses, take both separate self attested address proofs for updating the correspondence and permanent addresses.

Who is authorised to operate a minor’s demat account and submit all documentation?

In case of minor’s Demat account the Natural Guardian / Court Appointed Legal Guardian (in case not Natural Guardian) is authorised to operate and submit self attested documents for account opening.

Whose bank / contact details are linked to Minors demat account?

Minors Savings Bank Account is linked for Dividend Mandate in a Minor’s Demat Account. The Guardians Contact details like Mobile and E-mail id needs to be updated in Minors contact details.

Changes in Demat Info

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Can a holder rectify minor correction in name in individual Demat account?

A written request to be submitted by the client (in case of joint a/c request must be signed by Client in whose name, minor correction is required) along with self-attested any one proof of identity which carried correct name after showing the original proof. Documents accepted are a. PAN cardb. AADHAAR cardc. Passportd.. Driving Licencee. Voter’s identity card issued by the Election Commission of Indiaf. Job card issued by NREGA

Can any demat account holder update his/her Bank details for receiving dividend credits?

Yes, Can has an option to update Bank or any other bank details also for dividend credit The form for a change in Bank account details is available on the DPs website

Can I change details of my bank account registered in demat account?

Yes. You may change bank account details registered in your demat account any time by submitting a written request to your DP. You will also need to provide supporting documents for your new bank account. For example, copy of passbook or account statement or cancelled cheque leaf, containing your name, bank account number, bank name, MICR code and IFSC.

Can minor demat account be converted to major without changing the demat account number?

Yes, When a minor demat account holder turns major Client can Continue with the same demat account on submission of the below documents one the minor attained majorFresh Demat Account Opening Form (for Resident & Non-Resident Individuals both) dully filled and signed by the account holderR & O consent needs to be signed by the account holderSelf Attested PAN card documentsID & Address proof of the account holderapplication FormFATCA Annexure of account holder

Can residential status be changed i.e Resident to Non- Resident of vice versa?

Yes , the investors needs to fill up a change in residential status form along with KYC documents & Extended KYC annexure for change in residential status for individuals.‘Request for change of residential status ‘ form ( duly filled and signed by all holders)‘KYC form and Extended KYC Annexure Individuals‘ (duly filled and signed by all holders)Self signed copy of the Proof of Address (Foreign, Mailing, Indian – as applicable)Incase of Resident to NR - Self signed copy of the relevant pages of the current passport along with copy of the resident Visa / Work Permit / Employment Visa / Current Visa or any other type of Visa.

How do I change my address with my DP?

You can change your address in the depository system by submitting a written request to your DP. Such a request should be signed by all the joint holders, if account is jointly held. Following documents should be submitted along with the request -a. Latest Transaction Statement of the demat account (not required if the client visits DP personally).b. Self-attested copy of any proof of identity document like PAN card, Passport, Voter’s identity card, Aadhaar card, Driving license, NREGA card.c. Self-attested copy of any document as proof of new address Passport, Voter’s identity card, Aadhaar card, Driving license.You would be required to produce original document for the purpose of verification of photocopy by your DP. You or your authorized representative should sign the application once again in the presence of the officials of the Participant. Once the request for change in address is processed in the depository system, an email is sent by the depository to the account holder(s) informing the update, in addition to intimation from the DP.

How do I change my signature in my demat account?

You may change your signature in demat account by following the procedure mentioned below – a. Submit a written request to your DP mentioning the reason for change in signature. b. New signature should be attested by your banker. c. You should visit the DPs office personally and produce valid proof of identity. d. You should affix your new signature in presence of DP official. e. An authorised official of the DP shall verify the identity proof with the proof and photograph that were furnished at the time of opening of account. If found satisfactory, DP will make necessary changes in depository system.

What is the process Change of Signature in demat account?

To change the signature of holder(s) in demat account, the following documents are required- Change of signature request in prescribed format signed by all account holders. Holder(s) of the demat account whose signature is to be changed should visit the branch for submitting the application. New signature(s) of holder(s) should be attested by Banker. Self attested proof of identity of account holder(s) whose signature is/are to be changed. Reason for change of signature. New signature affixed on the application must match with the signature affixed in presence of attesting authority.

What is the process for Change of Address in demat account?

To change the address in Demat account, the following documents are required along with form Change of address in prescribed format signed by all the account holders. Self attested proof of identity of all the account holders. Self attested proof of new (Correspondence/Permanent) address in the name of first holder. New Address Proof On updation of new address a confirmation letter will be sent to the old and new address.

What is the process to change the bank details for debit authorization or dividend mandate?

Customer needs to submit a appropriate bank details change form whether for debit authorization or dividend mandate giving the demat account account details. Client need to submit the below documents: Specimen copy of cheque / cancelled cheque leaf or Copy of Bank Statement or Copy of Bank passbook ord. Letter from bank .The documents mentioned must contain the Bank Name, Branch Address, IFSC / MICR Code, Name of the Account Holder and Account Number

What should I do if my address is changed? Do I need to write to each company separately?

In case your address is changed, you need to inform the new address to your DP. When DP enters the new address in the depository system, it will be automatically conveyed to all companies in which you hold shares / units etc.

Whats the process for Change of Name in individual demat account?

Customer needs to visit nearest DP servicing branch and submit a letter for change in name duly signed by the holder whose name needs to be changed. Also self attested copies of following documents are required as per the reason for Name Change after showing the original proof. Documents required Change in name On account of marriage : (i) Marriage Certificate or (ii) Copy of Passport showing husband’s name or (iii)Publication of name change in official gazette On account of reason other than marriage :- Publication of name change in official gazette.

Whats the process to update nomination in demat account?

All Demat account holder/s need to sign and submit the duly filled multiple nomination form at nearest DP servicing branch. The form needs to be filled with nominees details (maximum three along with their percentage of share) and any one of the below details along with details and signature of one witness: Nominees photograph and signature or PAN or Aadhaar number or Details of saving bank ccount maintained with Participant or Copy of any other proof of identity of nominee (accompanied by originals for verification or duly attested by any entity authorized for attesting the documents as prescribed by SEBI) or Demat account details of nominee.

Corporate Benefits

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From where will I get information about any corporate action announced by a company?

Corporate actions are communicated to the shareholders by the Company. However, if you are not a shareholder, the corporate action details can be accessed from the NSE and BSE. You can visit below websites to get further details:www.nseindia.com » Enter Company Name» Click on Company Informationwww.bseindia.com » Enter Company Name» Click on Corporate Announcements

How do I confirm that bonus / rights entitlement credited in my demat account is correct?

An allotment advice is issued by the Issuer company / its RTA for bonus / rights entitlement. You should check the same with the demat account statement received by you. The quantity shown in the advice and account statement should match.

How will I receive the benefits of corporate actions such as dividend /rights /bonus?

Shares lying in deDematccount:You will receive shares/dividends/ bonus/ interest directly from the company's registrar into your bank account/Demat account or through cheque/ DD.Shares lying in trading/ pool account:You will receive shares/dividends/ bonus/ interest from a broker where you hold a trading and a demat account.

How would I get bonus shares if I am holding shares in demat form?

The concerned company obtains the details of beneficiary holders and their holdings from the depositories on the record date. The number of shares you are entitled for, are credited to your demat account by the company / its RTA.

How would I get my dividend / interest or other cash entitlements?

The concerned company obtains the details of beneficiary holders from the depositories as on the record date. The due amount is credited to the linked bank account of the demat account holder directly by the company.

What are the types of corporate action?

The different types of corporate actions announced by a company are:Rights issueDividendStock SplitConversion of debentures into sharesAmalgamationMergerDemergerCapital reduction / Consolidation of sharesBuy BackBonusOpen Offer

What is amalgamation?

An amalgamation is the process by which two or more companies or legal persons merge into a single entity.

What is Bonus?

A bonus share is a free share of stock given to current shareholders in a company, based upon the number of shares that the shareholder already owns. While the issue of bonus shares increases the total number of shares issued and owned, it does not change the market capitalization of the company.

What is Buy- Back?

Offer by issuing company to existing shareholders to repurchase the company’s own shares or other securities convertible into shares. This results in a reduction in the number of outstanding shares.

What is corporate action?

Corporate actions are actions taken by a company that impacts the shareholder's value directly. It is an event that brings material changes to a company and affects its stakeholders.These may be either monetary e.g. dividend, or non-monetary e.g. Bonus, rights, or stock splits.

What is demerger?

Demergers are situations in which divisions or subsidiaries of parent companies are hived off into independent corporations.The process for a demerger can vary depending on the reasons behind the implementation of the split.Generally, the parent company maintains some degree of financial interest in the newly formed corporation, although that interest may not be enough to maintain control of the new corporate entity.

What is meant by Consolidation?

A consolidation is an Exchange of existing shares for a fewer number of the same share type with an increase in the nominal value per share maintaining the company’s overall share capital. This means that although your shareholding is reduced, you do not lose any value as the market price of the shares will increase accordingly.A company would issue a consolidation (reverse stock split) to increase the share price because they feel it would be more marketable at a higher price. The nominal value of each share is adjusted to maintain an equal total share capital as before the consolidation. The new shares are issued free of all charges to shareholders. On the effective date of the consolidation, the price per share is adjusted to take into account the reduced number of shares in issue.

What is meant by Dividend?

Simply defined, Dividend is the portion of profit of a company, distributed to its shareholders.

What is meant by Open offer?

Acquirer offer to purchase a particular company’s shares from existing shares holder at a pre-decided price, accordingly public announcement & letter of offer issued to all existing shares holder wherein details of Escrow demat a/c mentioned in the same.The open offer is for a particular period which is also mentioned in the letter of offer.

What is meant by Rights Issue?

When a company wants to raise capital, the issue of fresh shares to the existing shareholders is one option available to the company. In such an issue, existing shareholders have the right to buy a specified number of new shares of the company at a specified price within a specified time. Usually, this price is below the market price. The idea is to reward existing shareholders with an investment opportunity, which is perceived to be attractive.

What is meant by stock split?

A company increases the number of shares that are outstanding by issuing more shares to existing shareholders. For example, in a 2-for-1 stock split, every shareholder holding one share is given an additional share. In such a case, the face value of the share is reduced (say from ` 10 to 5 per share).Companies' stock price is also affected by a stock split. After a split, the stock price of the company reduces since the number of outstanding shares increases, however, the market capitalization remains the same.

What is merger?

The combining of two or more companies, generally by offering the stockholders of one company securities in the acquiring company in exchange for the surrender of their securities.

What is the eligibility of the corporate action?

Let us understand the meaning of different important dates for corporate actions:Declaration Date: This is the date on which the board of directors announces to shareholders and the market as a whole that the company will pay a dividend.Ex Date: This is the date on which security trades without the benefit of Corporate Action. An investor buying a security on or after the ex-date is not eligible for Corporate Action by the Company.Record Date: This is the date on which the company looks at its records to see who are the shareholders of the company entitled to the Corporate Action. An investor holding shares on the record date will be eligible for the Corporate ActionDate of payment: This is the date on which the company mails out the Corporate Action to the holder of shares on the record date. This date is generally a week or more after the record date so that the company has sufficient time to ensure that it accurately pays all those who are entitled.[ Below is the table that will tell who is eligible for the corporate action:[ Before Ex Date : On Ex Date : After Ex-DateBuyer Eligible :Not eligible :Not eligibleSeller Not eligible :Eligible :EligibleHence if you are holding shares in a trading (pool)/demat account on or before the record date irrespective of debit or credit balances in your trading or demat account; you are eligible for corporate benefits.

What is the importance of record date?

Record date is the date, which is taken as cutoff day by a company to consider the list of shareholders for the purpose of distribution of any type of corporate benefit. You would be entitled to receive the benefits as declared by the company if your name appears in the list of shareholders as on the ‘record date’. Therefore, it is important for you to ensure that securities bought by you are transferred to your account by your broker before record date.

Whom should I coordinate to know if I am eligible for corporate benefit?

You can contact to the RTA of the Company.Focus Address

what are the Corporate Benefits in opening a demat account?

Monetary Benefits:-In the case of benefits such as Dividends, Interest and Refunds the company concerned processes the same through the ECS (Stands for Electronic Clearing Service. It is a mode by which funds are automatically debited to your account every month to pay or a certain bill or fee. It helps so you don’t have to remember every month to pay your regular bills. It is only done after a standing instruction is given by the account holder) route, crediting your bank account details available on the date of entitlement. Hence account holders should update their dividend bank details along with the MICR and IFS code in their Demat Accounts.Read moreNon-Monetary Benefits:-In the case of benefits such as Bonuses and Rights, the necessary intimation and forms are dispatched by the Registrar and Transfer Agent or Company on the day of entitlement.Similarly, in the case of Open Offers and Buybacks, and or any other corporate actions like Mergers, Demergers and Amalgamations, the necessary communication will be mailed to your address available in your Demat Account.With Buybacks and Open Offers the balance shares, if any, will be credited back to your Demat Account directly by the relevant Registrar and Transfer Agent or Company.Similarly, in the case of Open Offers and Buybacks, and or any other corporate actions like Mergers, Demergers and Amalgamations, the necessary communication will be mailed to your address available in your Demat Account.With Buybacks and Open Offers the balance shares, if any, will be credited back to customers Demat Account directly by the relevant Registrar or Company.

What are the different options available to customers to get demat account Statements?

a. The customers opted for statement by email facility will get statements through email. b. If the first account holder has a Savings or Current Account with Bank it is also possible to register for NetBanking and DP on Net to get all available statements and demat details. On Logging in to Netbanking.account holders with an Bank Savings or Current Account can view the following - Transaction Statement for the current and past 4 financial years with a date range upto 12 months in Text, PDF & Excel formats Download option for Monthly Billing Statements for last 1 year On-line request for issuance of Delivery Instruction Booklet & Pledge / Hypothecation Forms View the status of Demat requests Get ISIN details with market rate c. Customers can also call customer services-phone banking asking for statements d. Customers can also ask for statements using wats app banking service

Dematerialisation of Securities

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+2023 Demat of Securities.

List of Documents to be submitted to the DP. i)     Original security certificate / Letter of Confirmation received from RTA ii)    Demat Request Formiii)   Notarized copies of Death Certificate / Marriage Certificate / Notification as applicable in Government Gazette, etc. as applicableiv)   Transposition Request Form, wherever applicableFollowing additional documents required to be submitted in the case of non-availability of signature/ mismatch in signature:v)    Form ISR-2 and canceled cheque leaf (in case of non-availability of signature/mismatch in signature / new signature(s) is to be recorded)vi)   Copy of PAN Cardvii)  Copy of Address Proof  As part of enhanced due diligence, RTA / Issuer Company shall seek additional documents from the security holder(s) for processing any service request / complaint.

-2023 Non Receipt of Rejected Demat Request Forms.

Please note, SEBI vide their Circulars have mandated:Furnishing of PAN, Address with PIN code, Email address(optional), Mobile No., Bank Account details, Specimen Signature & Nomination by holders of physical securities (collectively, called KYC requirement), and that “From January 1, 2022, RTAs shall not process any service requests or complaints received from the holder(s)/claimant(s), till PAN, KYC, and Nomination documents/details are received. Click on the link to download a copy of the SEBI Circular dated 16th March 2023.For Physical Folios who are not KYC compliant, please comply with:For Non-compliant KYC folios, the relevant Forms for registering/changing KYC details and Nomination, viz. Forms ISR-1, ISR-2, ISR-3, SH-13, and SH-14 as well as the SEBI circulars are available on our website -> KYC-Formats In order to make the folio KYC compliant, the holder is required to submit the duly completed KYC Forms along with supporting documents as indicated therein. Kindly also ensure that your Aadhaar is seeded with PAN, for the folio to be KYC Compliant.Completing to a full KYC is easy. Simply drop into our office location on any Business Day for (IPV):In-Person Verification with our officer as per your convenience, with the set of original documents and self-attested copies of documents to be submitted.Alternatively, you may also courier the self-attested copies with the date, and the courier the complete set of KYC documents to our office address.Focus AddressIn case you wish to comply with the KYC, using E-sign, do mail us from your registered e-mail id only. Alternatively, the e-signed documents are also accepted at our web portal. Please click the link -> KYC ComplianceIn case the Dematerialisation request is rejected, we have sent the said certificates under objection to your Depository participant (DP). You need to contact the DP where it was submitted for assistance and to take the necessary steps for rectification and re-submission of the demat request.You may arrange to re-submit the securities to the DP for Dematerialisation, after necessary rectifications. Please ensure that a fresh DRF is submitted and not the one that had been rejected.For further queries in this regard, kindly quote the DRN number, as mentioned in your DRF form, for us to track the same from our end. 

+2023 Remat of Securities.

List of Documents to be submitted to the DP. i)     Remat Request Formii)    Form ISR-2 (in case new signature(s) is to be recorded)iii)   Notarized copies of Death Certificate / Marriage Certificate / Notification in the Government Gazette, etc. as applicableiv)   Client Master List of the Demat Account / PAN. As part of enhanced due diligence, RTA / Issuer Company shall seek additional documents from the security holder(s) for processing any service request/complaint.

How can a customer check the Dematerialisation Credit of securities in demat account?

After receiving the securities certificates and DRF, the Registrar/Company will process the request and arrange to credit the equivalent quantity into your Demat Account. This process takes around 21 days but may vary from one Registrar/Company to another. You may verify your monthly Demat transaction statement in months when transactions occur. You can also check your statement on the DPs website, if you are a customer and have linked your Demat Account. The status will be reflected as "Pending Demat" till the time the electronic credit is made to your account. Once the credit is made, it will be reflected / added in the beneficiary balance. Depositories also sends an SMS to you, intimating the demat credits.Rejection of Demat Requests

How much time is required for Dematerialisation of Securities?

On completion of submission of securities, verification from the DP and forwarding the certificates to the relevant Registrar the Dematerialisation credit process normally takes around 30 days but may vary depending on the Registrar and Company. If the securities have not been credited after 30 days, you may contact the DP who will assist you to coordinate with the Company / Registrar to receive demat credits. If case the Dematerialisation request is rejected, customer needs to contact the DP where the same was submitted. They will help to rectify and resubmit the Demat request.

What do you mean by Dematerialisation of Securities?

Dematerialisation of Securities involves converting of Physical Securities into an electronic format. Since Stock Exchange transactions can be handled in Demat form only, it is good to hold your securities in electronic form. This way, it’s easy to make a transfer to another account and you will not attract stamp duty (A tax levied on documents, stamp duty applies to documents like cheques, receipts, licenses and transaction records) Points to Remember while submission for Dematerialisation of Securities: Submit original certificates with a Demat Request Form (DRF) Ensure that you have signatures from all account holders Certificates should state ‘Surrendered for De-materialization’ your client ID and DP ID Make your DRF submission in triplicate, or as requested by your DP

What is the process followed on submission of securities for Dematerilisation?

When the DP has received the DRF and certificates, DP will: Verify all names as per Depository system Verify all signatures as per DP records Forward the certificates to the relevant Registrar or Company

What is the process in case the Dematerialisation request is rejected for any reason?

In case the Dematerialisation request is rejected, customer needs to contact the DP where it was submitted for assistance on receipt, rectification and re-submission of demat request. An SMS is also sent to customer, intimating the demat rejection. You may arrange to re-submit the securities to the DP for Dematerialisation, after necessary rectifications. Please ensure that a fresh DRF is submitted and not the one that has just been rejected.

Can my electronic holdings be converted back into paper certificates?

Yes. If you wish to get back your securities in physical form, you need to submit Rematerialisation Request Form in prescribed format to your DP. After necessary checks, your DP will forward your request through depository system to the concerned Issuer company / RTA. The company / RTA will print the certificates and dispatch the same to you directly. You should check the rematerialisation charges with your DP before submitting the request.

Does the rematerialization attract any stamp duty?

No. Remat does not amount to transfer and hence does not attract any stamp duty.

If the physical certificate issued on rematerialization has some mistake in the name or any other details, whom should the investor contact

If the physical certificate issued on rematerialization has some mistake in the name or any other details, whom should the investor contactThe Issuer or RTA, should be contacted in case of mistake in the name or any other details in the physical certificate issued.

If the physical certificate issued on rematerialization has some mistake in the name or any other details, whom should the investor contact?

The Issuer or RTA, should be contacted in case of a mistake in the name or any other details in the physical certificate issued.

In case of request for rematerialization, does one get back the same certificate(s) that was dematerialized?

No. The Issuer / RTA will issue a new certificate(s). The new certificate/s may be issued under the new folio number or in the existing folio, if the investor already has one with the company.

is it possible to rematerialize lock-in securities held in a demat account?

Yes. Lock-in securities in a demat account can be rematerialized. If a BO has free as well as lock-in securities in his account for an ISIN then a separate RRF is to be submitted for rematerialization of free quantity and quantity under lock-in. If lock-in balance is for different lock-in reasons or different lock-in expiry dates then a separate RRF is to be submitted for each lock-in reason / lock-in expiry date combination.

What do you mean by Re-materialisation of Securities?

Re-materialisation is where electronic securities are converted into physical securities – the reverse of de-materialisation. It is important that customer refers to the applicable tariff or branch for remat charges during submission of remat request.

What is the process and documents required for Re-materialisation ?

Customer needs to submit the Rematerialisation Request Form (RRF) to nearest DP servicing branch. RRF is available on the DPs website. Please note: Request RRF is signed by all account holders One RRF per ISIN (Stands for International Securities Identification Number. ISIN is a unique 12-character alpha-numerical code for a security so you can trade in that security. Securities for which ISINs are issued include bonds, commercial paper, equities and warrants). per account is submitted.

What is the process followed by DP on receipt of Rematerialisation Request Form?

When DP receive RRF, it will: Verify names Verify signatures Process your request and forward it to the Registrar or Company The physical security certificate is sent by the Registrar or Company directly to your address registered for the demat account through which the remat has been requested

What is the process of rematerialisation ?

A client can rematerialise his dematerialised holdings at any point of time. The securities sent for rematerialisation cannot be traded. The client will submit a request to the DP, stating the lot size for rematerialisation of holdings in its account.On receipt of the request form, the DP will verify that the Remat Request Form (RRF)is duly filled in and issue to the client, an acknowledgement slip, signed and stamped.Read moreThe DP will verify the signature of the client as on the RRF with the specimen available in its records. If the signatures are different the DP will ensure the identity of the client.If the RRF is in order the DP will enter the request details in its Depository platform (NSDL or CDSL). While entering the details, if it is found that the clients account does not have enough balance, the DP will not entertain the request.The DP will intimate the client that the request cannot be entertained since the client does not have sufficient balance.If there is sufficient balance in the clients account, the DP will enter the request in the DPM and the DPM will generate a Rematerialisation Request Number (RRN).Read moreThe DM forwards the request to the Issuer/ R&T agent electronically.The DP will fill the authorisation portion of the request form.The DP will then despatch the request form to the Issuer/ R&T agent.While processing the request, the Issuer/ R&T agent may report some objections. Depending on the nature of objection, the Issuer/ R&T agent may reject the request or process it partially, seeking rectification for the remaining, and send an objection memo to the DP.Read moreThe Issuer/ R&T agent accepts the request for rematerialisation prints and despatches the certificates to the client and sends electronic confirmation through the depository system..

What is the timeline to complete remat of securities?

The rematerialisation process should be completed within 30 days.

-2023 Registration of Power of Attorney (POA)

Please note, SEBI vide their Circulars have mandated:Furnishing of PAN, Address with PIN code, Email address(optional), Mobile No., Bank Account details, Specimen Signature & Nomination by holders of physical securities (collectively, called KYC requirement), and that “From January 1, 2022, RTAs shall not process any service requests or complaints received from the holder(s)/claimant(s), till PAN, KYC, and Nomination documents/details are received. Click on the link to download a copy of the SEBI Circular dated 16th March 2023.Short definition: If you authorize any person to operate your account by executing a power of attorney, that person can operate the account on your behalf. However, you need to submit a Notarised copy of the POA to the RTA, including the signature of the Donor and Donee. Notarised documents should carry the registration number of the notary, along with the book no., and serial no., to authenticate the registration of the document in his books. If the POA registration is an old document, more than one year old then, the shareholder must authenticate that the POA is still in force, by signing a letter to that effect. The photograph should be signed acrossFor Physical Folios who are Not KYC compliant, please comply with:The relevant Forms for registering /changing KYC details and Nomination, viz. Forms ISR-1, ISR-2, ISR-3, SH-13, and SH-14 as well as the SEBI circulars are available on our website -> KYC-Formats In order to make the folio KYC compliant, the holder is required to submit the duly completed KYC Forms along with supporting documents as indicated therein. Kindly also ensure that your Aadhaar is seeded with PAN, for the folio to be KYC Compliant. Completing to a full KYC is easy. Simply drop into our office location on any Business Day for (IPV):In-Person Verification with our officer as per your convenience, with the set of original documents and self-attested copies of documents to be submitted.Alternatively, you may also courier the self-attested copies with the date, and the courier the complete set of KYC documents to our office address.Focus AddressIn case you wish to comply with the KYC, using E-sign, do mail us from your registered e-mail id only. Alternatively, the e-signed documents are also accepted at our web portal. Please click the link -> KYC ComplianceFor KYC compliant folio, please submit the following: In case of Registering an Individual person as POA:i)             A consent/request letter duly signed as per the mode of holding by all the shareholder(s) as per the specimen signature(s) recorded with the Company along with supporting documents as indicated hereinii)            POA agreement duly signed by both investor and POA on all the pages and attested by a notary public.iii)           KYC of POAiv)           Self-attested copies of PAN with the date and address proof of the POAv)            Bank attestation letter as per Form ISR-2 of the POA holder for signature registration. In case of Registering Corporate as POA: i)             A consent/request letter duly signed as per the mode of holding by the first holder as per the specimen signature recorded with the Company along with supporting documents as indicated hereinii)            POA agreement duly signed by both investor and POA on all the pagesiii)           KYC of POAiv)           Written request duly signed by the Board of Directors / Board Resolution from POAv)            New List of Authorized Signatory of POAvi)           Self-attested copies of PAN with the date and address proof of the POAvii)          Bank attestation letter as per Form ISR-2 of the POA holder for signature registration. Shareholder needs to execute a Power of Attorney in favor of the concerned person and submit a notarised copy of the same to the Company’s STA. After scrutiny of the documents, the STA shall register the Power of Attorney and inform the registration details to shareholder concerned. Whenever the Power of Attorney holder proposes to enter into a transaction, the registration number mentioned above should be quoted in the correspondence.  Important points to be noted:The identity and address proof should be legible and in the name of the first registered account holder.Self Certified copies of PAN of all the holders of securities.Investors are informed that after verification of the documents submitted and in case of any differences observed, additional procedures/documents may be further called as part of KYC.

At what frequency I should receive my demat account statement?

Depositories provides a consolidated account statement to you at monthly intervals/ quarterly intervals, If there are transactions in the given month (/quarter). In case there is no transaction in the account, or if the balance has become Nil during the year, the statement is sent annually to such clients.

Can a BO hold his securities partially in physical form and partially in demat form?

Yes. Part of the BO’s holdings can be held in physical form as per the choice of the investor. Though it is advisable to have the entire holdings held in demat mode so that the holdings have liquidity as and when available. It should be noted that part dematerialization of holdings represented by a single physical certificate is not allowed.

Can a customer open non resident standalone Demat account non face to face while living abroad?

Yes, in case customer is abroad, he can send all documents duly self attested and attested by any one of the following :- Notary Public, Any court of law, Magistrate. Judge, Local Banker with Bank Seal, Name, Designation, Employee Code of the Person doing attestation or lastly by Indian Embassy / Consulate General of the country. Same documents need to be submitted with Non PIS declaration/ PIS decalartion and Fema Declaration

Can a demat account be opened for a minor?

Yes. Demat account can be opened in the name of a minor. The account will be operated by a guardian till the minor becomes major. Guardian has to be the father or in his absence mother. In absence of both, father or mother, the guardian can be appointed by court.

Can a Demat Delivery Instruction Booklet (DIB) be issued online in case of joint holders in account?

No, DIB can be issued online using netbanking -only incase the demat account is held in single name.

Can a depository account be opened with four holders names?

Yes, a depository account can be opened in the name of four holders but the account can be operated only for the demateralisation of shares held in the same combination. Once the shares are dematerialised the securities should be transferred and Demat Account should be closed. No shares can be credited by purchase or transferred from any other account. Hence for such accounts, the standing instruction for credits will be "N".

Can a Investor hold his securities partially in physical form and partially in demat form? Can a sole holder of the share certificate, add any name as a joint holder, at the time of dematerializing the share certificate?

It is possible for investors to hold Part of the holding in physical form and part in demat form. It is not possible to add any name while dematerialization of a share certificate. If the shares held in a single name are intended to be held in any joint account, they have to be transferred to such names before they are dematerialized. Alternatively, such shares can be dematerialized first in the demat account in the single name and then transferred to the demat account in the joint names, or vice-versa, through an off-market transaction.

Can a Minor open a Demat and Trading account ?

Yes, Demat Account can be opened in the name of a Minor but not a Trading Account. For account opening for Indivuals needs to be used.

Can a minor’s demat/ trading account be continued when he/she becomes major?

Yes. A minor’s demat/ trading account can be continued when the minor becomes major. However, on attaining majority, the erstwhile minor should confirm the balance in his/her account and he/she has to complete formalities as are required for opening a demat/ trading account to continue in the same account/s.

Can a sole holder of the share certificate, add any name as a joint holder, at the time of dematerializing the share certificate?

No. It is not possible to add any name while dematerialization of a share certificate. If the shares held in single name are intended to be held in any joint account, they have to be transferred to such names before they are dematerialized. Alternatively, such shares can be dematerialized first in the demat account in the single name and then transferred to the demat account in the joint names, or vice-versa, through an off-market transaction.

Can a trading account be opened in the name of a minor?

Trading account can be opened in the name of the minor only for the sole purpose of sale of securities which minor has possessed by way of investment in IPO, inheritance, corporate action, off market transfers under the following reason: i. Gift / Donationii. Transfer between family membersiii. Implementation of Government / Regulatory Directions or OrdersHowever, such an account will be operated by the natural guardian till the minor becomes a major.

Can buying and selling of securities be done in minor’s trading account?

A minor cannot enter into a contract with a stock broker to purchase or sell any security. However, a trading account in the name of a minor can be opened only for the sole purpose of selling of securities possessed by the minor in the manner specified above.

Can debt instruments, government securities and mutual fund units be dematerialized in the same demat account?

Yes. Debt instruments, mutual fund units, and government securities can also be held in dematerialized form in the same demat account where equities are held.

Can I convert my investment in Sovereign Gold Bonds (SGB) held in paper form (Certificate of Holding form) into demat form?

Yes, you may do so. For this purpose, you need to contact the bank / agent from whom you had purchased the SGBs. They will assist you in conversion of SGBs held in form of Certificate of Holdings into demat form.

Can I dematerialize any share certificate?

No, not all the share certificates can be dematerialized. For dematerialization, following conditions should be met with - You can dematerialize only those share certificates that are already registered in your name in records of issuing company / its RTA The Issuer company should have joined any of the depositories and should obtain an ISIN for those shares Shares should be free from any lien or charge or encumbrance.

Can I dematerialize my investment in tax-free bonds which are under lock-in?

Yes. You can dematerialize your tax-free bonds even when they are under lock-in. The process of demat is similar to that applicable to demat of shares. You need to submit duly filled in and signed DRF to your DP along with bond certificates. DP will forward the request to concerned issuer / its RTA and upon confirmation, credit will be received in your demat account.

Can I open an online Demat Account?

Yes, Nowdays, a lot of Depository Partcipants are giving this facility, such as Zerodha, whereby your complete eKYC is done online.

Can I open a single account to dematerialize securities owned individually and securities owned jointly along-with my wife?

No. The demat account must be opened in the same ownership pattern in which the securities are held in the physical form. For example, if one share certificate is in your name and another certificate has your name along with your wifes name, then you would need to open two demat accounts (one in your name and other in joint names of yourself and your wife).

Can I open more than one demat account?

Yes. You can open more than one account with the same DP. There is no restriction on the number of accounts you can open with a DP.

Can I open more than one demat account with only one DP in identical names?

Yes. You can open more than one demat account in identical names. There is no restriction on the number of demat accounts you can open with the same/other DPs..

Can I operate a joint account on "either or survivor" basis just like a bank account?

No. As per rules applicable at present, demat account cannot be operated on either or survivor basis like the bank account. Therefore, every instruction given for a jointly held demat account needs to be signed by all the joint holders.

Can I purchase government securities directly in demat form?

Yes. Now the market of government securities like bonds and Treasury Bills (T-Bills) is easily accessible to retail investors. In fact, RBI does keep a portion of new issues reserved for retail investors. You may invest in G-Sec by participating in auction of new securities or by purchasing already issued securities in secondary market. For both, you need to approach any authorized bank or primary dealer or stock broker, mentioning your demat accounts details (DP ID and Client ID).

Can I transfer all my securities to my account with another DP and close my demat account with one DP?

Yes. In case you have multiple demat accounts with one or more DPs and do not wish to continue with them, you may submit account closure form to your DP(s) in prescribed format. In the form, you are required to mention DP ID, DP name and Client ID of the account where you wish the balances to be transferred. Your DP will transfer all your securities as per your instruction and close your demat account. It is important to understand that a demat account cannot be closed if there is any balance in the account.

Can minor be a joint holder in another demat account?

No. Minor cannot be a joint holder in a demat account.

Can securities in odd lots be dematerialized?

Yes. Securities in odd lots can be dematerialized.

Can sms and email-statement facility be available for all demat accounts?

Yes, a request form needs to be duly signed and submitted for the same by all holders, unlike in case of email statement request the form needs to be signed by the first holder of demat account only

Can someone else operate my demat account on my behalf on the basis of Power of Attorney (POA)?

Yes. If you authorize any person to operate your account by executing a power of attorney, that person can operate the account on your behalf. However, you need to submit a Notarised copy of the POA to your DP. Please ensure: The POA holder meets the KYC norms A notarised copy the POA is submitted, including the signature of the Donor and Donee. At least the minimum clauses advised by the depositories are held by the POA ID proof of the power of attorney holder is furnished Photograph is signed across A Consent Letter is provided Mobile number for the SMS facility is offered by Depository However if the POA is submitted at the time of account opening, it is mandatory that the holder signs the account opening document.

Do dematerialized securities have certificate number, distinctive range number or certificate numbers?

No. Dematerialized securities do not have any of the numbers mentioned above. Securities held in demat form are fungible, which means that any share of an ISIN is similar to any other share of that ISIN

Does depository provision offer Transfer cum Closure cum Waiver facility?

Yes. Transfer cum Closure cum Waiver facility is available. It enables the below : Shift your securities from your existing Depository Participant (DP) to another DP Account absolutely free of any charge. The existing account should be closed and the securities transferred to another account for taking this benefit. Beneficiary Owners (BO) Account(s) at the transferee DP and at transferor DP are one and the same, i.e. identical in all respect. In case of Joint accounts, your Demat account should also be a joint account in the same sequence of ownership.

Do I have to dematerialize securities that I do not intend to sell?

The Depositories Act, 1996 gives investors an option to hold securities in physical form or demat form. Hence, if you do not intend to sell the securities, you may not dematerialize them. However, holding the securities in demat form entails numerous benefits and is therefore highly recommended. Further, there are existing restrictions on transfer of securities belonging to listed companies and unlisted public limited companies, if held in physical form. It may therefore be better to dematerialize the securities.

Do I have to keep any minimum balance of securities in my demat account?

No. The depository has not prescribed any minimum balance. You can maintain zero balance in your demat account.

For debit authorisation can a third party make the payment for all demat charges?

Yes, any third party holder can make the payment for all demat related charges apart from account holder himself.