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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Am I able to top up with this cheque I received? | {
"text": "Am I able to top up with this cheque I received?"
} | [
{
"label": "NEGATIVE",
"score": 0.9856383204460144
},
{
"label": "POSITIVE",
"score": 0.01436163205653429
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did? | {
"text": "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988436698913574
},
{
"label": "POSITIVE",
"score": 0.0011562801664695144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do I edit my details? | {
"text": "How do I edit my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991663694381714
},
{
"label": "POSITIVE",
"score": 0.0008337053004652262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How would my friend be able to send me money? | {
"text": "How would my friend be able to send me money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994719624519348
},
{
"label": "POSITIVE",
"score": 0.000528071541339159
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Does my top up and apple pay work together? | {
"text": "Does my top up and apple pay work together?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979281425476074
},
{
"label": "POSITIVE",
"score": 0.002071861643344164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while | {
"text": "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while"
} | [
{
"label": "NEGATIVE",
"score": 0.9904707670211792
},
{
"label": "POSITIVE",
"score": 0.009529284201562405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My wallet was stolen and all my credit cards were in there. HELP?!!? | {
"text": "My wallet was stolen and all my credit cards were in there. HELP?!!?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968346953392029
},
{
"label": "POSITIVE",
"score": 0.0031653742771595716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I just got a new card, and I want to know how to activate. | {
"text": "I just got a new card, and I want to know how to activate."
} | [
{
"label": "NEGATIVE",
"score": 0.0016256170347332954
},
{
"label": "POSITIVE",
"score": 0.998374342918396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great. | {
"text": "I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great."
} | [
{
"label": "NEGATIVE",
"score": 0.8222349882125854
},
{
"label": "POSITIVE",
"score": 0.17776499688625336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I want to change my pin number from an ATM. Is this possible? | {
"text": "I want to change my pin number from an ATM. Is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.998330295085907
},
{
"label": "POSITIVE",
"score": 0.001669751713052392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Card payment is showing as pending | {
"text": "Card payment is showing as pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9594588279724121
},
{
"label": "POSITIVE",
"score": 0.04054120182991028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
There was a problem with the exchange rate on a purchase. | {
"text": "There was a problem with the exchange rate on a purchase."
} | [
{
"label": "NEGATIVE",
"score": 0.9989063739776611
},
{
"label": "POSITIVE",
"score": 0.0010936653707176447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice. | {
"text": "Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice."
} | [
{
"label": "NEGATIVE",
"score": 0.9996071457862854
},
{
"label": "POSITIVE",
"score": 0.00039281914359889925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I don't recognize some transactions. Is someone else using it? | {
"text": "I don't recognize some transactions. Is someone else using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995397329330444
},
{
"label": "POSITIVE",
"score": 0.0004602712288033217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I got less cash than what I specified at the ATM. | {
"text": "I got less cash than what I specified at the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9988195300102234
},
{
"label": "POSITIVE",
"score": 0.0011804613750427961
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I was unable to transfer to another account. | {
"text": "I was unable to transfer to another account."
} | [
{
"label": "NEGATIVE",
"score": 0.9991694688796997
},
{
"label": "POSITIVE",
"score": 0.0008305331575684249
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased. | {
"text": "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased."
} | [
{
"label": "NEGATIVE",
"score": 0.9997439980506897
},
{
"label": "POSITIVE",
"score": 0.00025596030172891915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Where is the money that I transferred. | {
"text": "Where is the money that I transferred."
} | [
{
"label": "NEGATIVE",
"score": 0.999182403087616
},
{
"label": "POSITIVE",
"score": 0.0008175712428055704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I can't use the app because I got mugged yesterday and they took everything. Please help. | {
"text": "I can't use the app because I got mugged yesterday and they took everything. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.996326744556427
},
{
"label": "POSITIVE",
"score": 0.00367319630458951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why hasn't my refund appeared on my statement? | {
"text": "Why hasn't my refund appeared on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986464381217957
},
{
"label": "POSITIVE",
"score": 0.0013535524485632777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
If my salary is in GBP, do I need to do something? | {
"text": "If my salary is in GBP, do I need to do something?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989784955978394
},
{
"label": "POSITIVE",
"score": 0.0010215635411441326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
If my cash withdrawal is still not showing, is something wrong? | {
"text": "If my cash withdrawal is still not showing, is something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993330836296082
},
{
"label": "POSITIVE",
"score": 0.0006668824353255332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Is it possible to exchange currencies? | {
"text": "Is it possible to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913948178291321
},
{
"label": "POSITIVE",
"score": 0.008605152368545532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I can't find how to top up my account with a check. Where is that? | {
"text": "I can't find how to top up my account with a check. Where is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996461868286133
},
{
"label": "POSITIVE",
"score": 0.00035380892222747207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
The transfer I tried to make failed. | {
"text": "The transfer I tried to make failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9997398257255554
},
{
"label": "POSITIVE",
"score": 0.00026022514794021845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Are cheques accepted for a top up? | {
"text": "Are cheques accepted for a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9752400517463684
},
{
"label": "POSITIVE",
"score": 0.024760020896792412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why won't cash come out of the ATM? | {
"text": "Why won't cash come out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936781525611877
},
{
"label": "POSITIVE",
"score": 0.006321876309812069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My card is about to expire. Do I have to go to a branch to order a new card? | {
"text": "My card is about to expire. Do I have to go to a branch to order a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977705478668213
},
{
"label": "POSITIVE",
"score": 0.0022294893860816956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
This debit is not my transcation. How do I get my money out back? | {
"text": "This debit is not my transcation. How do I get my money out back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993269443511963
},
{
"label": "POSITIVE",
"score": 0.0006731051835231483
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How can I get another card? | {
"text": "How can I get another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992006421089172
},
{
"label": "POSITIVE",
"score": 0.0007993520121090114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Is there a fee to get an actual card? | {
"text": "Is there a fee to get an actual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967328310012817
},
{
"label": "POSITIVE",
"score": 0.003267132444307208
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Why was I charged extra on my app? | {
"text": "Why was I charged extra on my app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974442720413208
},
{
"label": "POSITIVE",
"score": 0.0025557505432516336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can it automatically top up my account? | {
"text": "Can it automatically top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927790760993958
},
{
"label": "POSITIVE",
"score": 0.00722085777670145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Why can I not do a transfer to a beneficiary? | {
"text": "Why can I not do a transfer to a beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971901774406433
},
{
"label": "POSITIVE",
"score": 0.0028098137117922306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Is there a reason for my top up to be cancelled? | {
"text": "Is there a reason for my top up to be cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996059536933899
},
{
"label": "POSITIVE",
"score": 0.0003941008762922138
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Where can I see where my funds came from? | {
"text": "Where can I see where my funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994039535522461
},
{
"label": "POSITIVE",
"score": 0.0005960071575827897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
How do I know which countries you provide service in? | {
"text": "How do I know which countries you provide service in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982320666313171
},
{
"label": "POSITIVE",
"score": 0.001767994835972786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I want to use a payment card to top up my account. How can I do this? | {
"text": "I want to use a payment card to top up my account. How can I do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995843768119812
},
{
"label": "POSITIVE",
"score": 0.0004156064533162862
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Is it right that I've been charged for transferring money? | {
"text": "Is it right that I've been charged for transferring money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915996789932251
},
{
"label": "POSITIVE",
"score": 0.008400377817451954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why can't I add any beneficiary I choose? | {
"text": "Why can't I add any beneficiary I choose?"
} | [
{
"label": "NEGATIVE",
"score": 0.999254047870636
},
{
"label": "POSITIVE",
"score": 0.0007459507905878127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I was charged a fee for a transfer. | {
"text": "I was charged a fee for a transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9748353362083435
},
{
"label": "POSITIVE",
"score": 0.025164730846881866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What stipulations do disposable cards entail? | {
"text": "What stipulations do disposable cards entail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983256459236145
},
{
"label": "POSITIVE",
"score": 0.0016743314918130636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How can I stop someone from using my card after I lost it yesterday. | {
"text": "How can I stop someone from using my card after I lost it yesterday."
} | [
{
"label": "NEGATIVE",
"score": 0.9992750287055969
},
{
"label": "POSITIVE",
"score": 0.0007249487098306417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Is there a limit on disposable cards? | {
"text": "Is there a limit on disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984509944915771
},
{
"label": "POSITIVE",
"score": 0.0015489808283746243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Is there a charge for using an European bank card for top up? | {
"text": "Is there a charge for using an European bank card for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988024234771729
},
{
"label": "POSITIVE",
"score": 0.0011975785018876195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
When I tried to pay in a store my card din't work | {
"text": "When I tried to pay in a store my card din't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9995648264884949
},
{
"label": "POSITIVE",
"score": 0.000435187277616933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
When will I get my new card? | {
"text": "When will I get my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968063831329346
},
{
"label": "POSITIVE",
"score": 0.003193656448274851
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What is the exchange fee that is charged? | {
"text": "What is the exchange fee that is charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9899641871452332
},
{
"label": "POSITIVE",
"score": 0.010035845451056957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I did a money transaction and the recipient doesn't see it | {
"text": "I did a money transaction and the recipient doesn't see it"
} | [
{
"label": "NEGATIVE",
"score": 0.9993712306022644
},
{
"label": "POSITIVE",
"score": 0.0006287582800723612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Please check to see if the band transfer I made a while ago from my UK account has safely arrived. | {
"text": "Please check to see if the band transfer I made a while ago from my UK account has safely arrived."
} | [
{
"label": "NEGATIVE",
"score": 0.8874480724334717
},
{
"label": "POSITIVE",
"score": 0.11255199462175369
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Would I be able to get a second card? | {
"text": "Would I be able to get a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999313473701477
},
{
"label": "POSITIVE",
"score": 0.0006864745519123971
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why won't my top up work | {
"text": "Why won't my top up work"
} | [
{
"label": "NEGATIVE",
"score": 0.9985686540603638
},
{
"label": "POSITIVE",
"score": 0.0014312792336568236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How can I set a new pin. | {
"text": "How can I set a new pin."
} | [
{
"label": "NEGATIVE",
"score": 0.9985076785087585
},
{
"label": "POSITIVE",
"score": 0.0014922459376975894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I deposited cash this morning, but it is not yet available. | {
"text": "I deposited cash this morning, but it is not yet available."
} | [
{
"label": "NEGATIVE",
"score": 0.9994032382965088
},
{
"label": "POSITIVE",
"score": 0.0005967876641079783
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What are the places that you deliver cards to? | {
"text": "What are the places that you deliver cards to?"
} | [
{
"label": "NEGATIVE",
"score": 0.965175449848175
},
{
"label": "POSITIVE",
"score": 0.034824538975954056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How did the extra charge on my card come in effect? | {
"text": "How did the extra charge on my card come in effect?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988828301429749
},
{
"label": "POSITIVE",
"score": 0.001117166131734848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why did you charge me extra when I withdrew cash? | {
"text": "Why did you charge me extra when I withdrew cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982788562774658
},
{
"label": "POSITIVE",
"score": 0.0017212091479450464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
My transfer to my account is missing. | {
"text": "My transfer to my account is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997571110725403
},
{
"label": "POSITIVE",
"score": 0.0002429336600471288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I would like to know why a withdraw I made for some cash shows up as pending. | {
"text": "I would like to know why a withdraw I made for some cash shows up as pending."
} | [
{
"label": "NEGATIVE",
"score": 0.998992383480072
},
{
"label": "POSITIVE",
"score": 0.0010075641330331564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What are the cards and currencies that you support? | {
"text": "What are the cards and currencies that you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9650540947914124
},
{
"label": "POSITIVE",
"score": 0.03494592383503914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What's the process to receive a second card? | {
"text": "What's the process to receive a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949565529823303
},
{
"label": "POSITIVE",
"score": 0.005043478216975927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I lost my phone and need help so someone doesn't access my account. | {
"text": "I lost my phone and need help so someone doesn't access my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996682405471802
},
{
"label": "POSITIVE",
"score": 0.0003318109083920717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
What should I do if the atm eats my card? | {
"text": "What should I do if the atm eats my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987508058547974
},
{
"label": "POSITIVE",
"score": 0.0012492197565734386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I keep trying to make a payment, but it doesn't work. | {
"text": "I keep trying to make a payment, but it doesn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9996552467346191
},
{
"label": "POSITIVE",
"score": 0.00034474077983759344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
why are all my identity details required | {
"text": "why are all my identity details required"
} | [
{
"label": "NEGATIVE",
"score": 0.9980342984199524
},
{
"label": "POSITIVE",
"score": 0.0019656536169350147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I purchased this item and would like a refund | {
"text": "I purchased this item and would like a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9861705303192139
},
{
"label": "POSITIVE",
"score": 0.013829464092850685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can I use an auto top-up option? | {
"text": "Can I use an auto top-up option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987488985061646
},
{
"label": "POSITIVE",
"score": 0.0012510527158156037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What do I need for the identity verification? | {
"text": "What do I need for the identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987993240356445
},
{
"label": "POSITIVE",
"score": 0.001200697966851294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
why is there a fee for a payment on my card? | {
"text": "why is there a fee for a payment on my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989967942237854
},
{
"label": "POSITIVE",
"score": 0.0010031720157712698
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why is this payment on my app | {
"text": "Why is this payment on my app"
} | [
{
"label": "NEGATIVE",
"score": 0.9964898228645325
},
{
"label": "POSITIVE",
"score": 0.0035101822577416897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I can't see all the refunds in my statement | {
"text": "I can't see all the refunds in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9983792304992676
},
{
"label": "POSITIVE",
"score": 0.0016208129236474633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Which establishments will accept my card? | {
"text": "Which establishments will accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9905651807785034
},
{
"label": "POSITIVE",
"score": 0.009434801526367664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Is there any reason why my card didn't work when I tried to top up? | {
"text": "Is there any reason why my card didn't work when I tried to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.999643087387085
},
{
"label": "POSITIVE",
"score": 0.00035684608155861497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How long are deliveries to the US? | {
"text": "How long are deliveries to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989720582962036
},
{
"label": "POSITIVE",
"score": 0.001027969061397016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
What do I do if my card was stolen. | {
"text": "What do I do if my card was stolen."
} | [
{
"label": "NEGATIVE",
"score": 0.9982433319091797
},
{
"label": "POSITIVE",
"score": 0.0017566458554938436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
What time will a transfer from the US take? | {
"text": "What time will a transfer from the US take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984278678894043
},
{
"label": "POSITIVE",
"score": 0.001572159817442298
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
What locations are cards delivered to? | {
"text": "What locations are cards delivered to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976683259010315
},
{
"label": "POSITIVE",
"score": 0.002331643830984831
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Can I setup top ups in advance? | {
"text": "Can I setup top ups in advance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973529577255249
},
{
"label": "POSITIVE",
"score": 0.002647094428539276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Why was there a transfer fee on my account? | {
"text": "Why was there a transfer fee on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993459582328796
},
{
"label": "POSITIVE",
"score": 0.0006540152826346457
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it. | {
"text": "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it."
} | [
{
"label": "NEGATIVE",
"score": 0.9994004964828491
},
{
"label": "POSITIVE",
"score": 0.000599485298153013
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Estimated time arrival for transfers? | {
"text": "Estimated time arrival for transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9886753559112549
},
{
"label": "POSITIVE",
"score": 0.01132465060800314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I tried my PIN too many times | {
"text": "I tried my PIN too many times"
} | [
{
"label": "NEGATIVE",
"score": 0.9989410042762756
},
{
"label": "POSITIVE",
"score": 0.0010590450838208199
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What do I do if I completed a money transfer but the recipient hasn't received it? | {
"text": "What do I do if I completed a money transfer but the recipient hasn't received it?"
} | [
{
"label": "NEGATIVE",
"score": 0.999639630317688
},
{
"label": "POSITIVE",
"score": 0.0003603481163736433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I was double-charged for a transaction | {
"text": "I was double-charged for a transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9853775501251221
},
{
"label": "POSITIVE",
"score": 0.014622471295297146
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I was wondering if you will take any fees in exchange for top ups? | {
"text": "I was wondering if you will take any fees in exchange for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988711476325989
},
{
"label": "POSITIVE",
"score": 0.0011288137175142765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Google Pay isn't working. What is wrong? | {
"text": "Google Pay isn't working. What is wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997298121452332
},
{
"label": "POSITIVE",
"score": 0.0002701526100281626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How are your exchange rates calculated? | {
"text": "How are your exchange rates calculated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990039467811584
},
{
"label": "POSITIVE",
"score": 0.0009960770839825273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Where do I go to cancel a transaction? | {
"text": "Where do I go to cancel a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999569833278656
},
{
"label": "POSITIVE",
"score": 0.00043011156958527863
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How can correct Top up with the app to work correctly? | {
"text": "How can correct Top up with the app to work correctly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967166781425476
},
{
"label": "POSITIVE",
"score": 0.0032833137083798647
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
When can I expect the transfer to be complete? | {
"text": "When can I expect the transfer to be complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944139719009399
},
{
"label": "POSITIVE",
"score": 0.005586006212979555
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Is there a way to order a virtual card on the website? | {
"text": "Is there a way to order a virtual card on the website?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993337988853455
},
{
"label": "POSITIVE",
"score": 0.0006661484367214143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
How will I receive my PIN? | {
"text": "How will I receive my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977002739906311
},
{
"label": "POSITIVE",
"score": 0.002299684565514326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
can you assist me in activating my card? | {
"text": "can you assist me in activating my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.5182859301567078
},
{
"label": "POSITIVE",
"score": 0.48171404004096985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
After purchasing an item I noticed the exchange rate was incorrect. | {
"text": "After purchasing an item I noticed the exchange rate was incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9996993541717529
},
{
"label": "POSITIVE",
"score": 0.00030061547295190394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I need to change my name, since i just got married | {
"text": "I need to change my name, since i just got married"
} | [
{
"label": "NEGATIVE",
"score": 0.9986934065818787
},
{
"label": "POSITIVE",
"score": 0.0013065581442788243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I believe there is a mistake because a payment I didn't make shows in my app. | {
"text": "I believe there is a mistake because a payment I didn't make shows in my app."
} | [
{
"label": "NEGATIVE",
"score": 0.9994927644729614
},
{
"label": "POSITIVE",
"score": 0.000507236341945827
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How do I get a new expiration date? | {
"text": "How do I get a new expiration date?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996956586837769
},
{
"label": "POSITIVE",
"score": 0.0003043752512894571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why are you charging me a transfer fee? | {
"text": "Why are you charging me a transfer fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984807372093201
},
{
"label": "POSITIVE",
"score": 0.0015193014405667782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
what documentation do I need for the identity check? | {
"text": "what documentation do I need for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983965754508972
},
{
"label": "POSITIVE",
"score": 0.0016034693690016866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Can you tell me whats going on with my card it seems to be not working? | {
"text": "Can you tell me whats going on with my card it seems to be not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997524619102478
},
{
"label": "POSITIVE",
"score": 0.0002475128276273608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |