text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
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---|---|---|---|---|---|---|---|---|---|---|---|---|
What all is needed for the identity verification? | {
"text": "What all is needed for the identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992997646331787
},
{
"label": "POSITIVE",
"score": 0.0007002354832366109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Where do i go to receive a virtual card | {
"text": "Where do i go to receive a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9835675954818726
},
{
"label": "POSITIVE",
"score": 0.016432352364063263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why isn't a refund showing on my statement? | {
"text": "Why isn't a refund showing on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987830519676208
},
{
"label": "POSITIVE",
"score": 0.0012169849360361695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How many disposable virtual cards can you have? | {
"text": "How many disposable virtual cards can you have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994791150093079
},
{
"label": "POSITIVE",
"score": 0.0005208830116316676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Is there a daily auto top-up limit? | {
"text": "Is there a daily auto top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969635605812073
},
{
"label": "POSITIVE",
"score": 0.0030364564154297113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive. | {
"text": "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive."
} | [
{
"label": "NEGATIVE",
"score": 0.12632089853286743
},
{
"label": "POSITIVE",
"score": 0.8736791014671326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount | {
"text": "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount"
} | [
{
"label": "NEGATIVE",
"score": 0.995229959487915
},
{
"label": "POSITIVE",
"score": 0.00477001303806901
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What is needed for identity verification? | {
"text": "What is needed for identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983986020088196
},
{
"label": "POSITIVE",
"score": 0.0016013827407732606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this. | {
"text": "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this."
} | [
{
"label": "NEGATIVE",
"score": 0.99922776222229
},
{
"label": "POSITIVE",
"score": 0.0007722143200226128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Whats the transfer process | {
"text": "Whats the transfer process"
} | [
{
"label": "NEGATIVE",
"score": 0.013984650373458862
},
{
"label": "POSITIVE",
"score": 0.9860153198242188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
My address is incorrect on my file. | {
"text": "My address is incorrect on my file."
} | [
{
"label": "NEGATIVE",
"score": 0.9997010231018066
},
{
"label": "POSITIVE",
"score": 0.0002989637723658234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How can I activate my new card? I didn't recieve any information with it about how to do so. | {
"text": "How can I activate my new card? I didn't recieve any information with it about how to do so."
} | [
{
"label": "NEGATIVE",
"score": 0.9995284080505371
},
{
"label": "POSITIVE",
"score": 0.0004716448893304914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why did I get charged one pound seemingly randomly? | {
"text": "Why did I get charged one pound seemingly randomly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972845315933228
},
{
"label": "POSITIVE",
"score": 0.002715503331273794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this? | {
"text": "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995487332344055
},
{
"label": "POSITIVE",
"score": 0.0004512429004535079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account? | {
"text": "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989256262779236
},
{
"label": "POSITIVE",
"score": 0.0010744009632617235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Will I be charged for exchanging foreign currencies? | {
"text": "Will I be charged for exchanging foreign currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9937350153923035
},
{
"label": "POSITIVE",
"score": 0.006265032105147839
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Can I have more disposable cards? | {
"text": "Can I have more disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994421601295471
},
{
"label": "POSITIVE",
"score": 0.0005577979027293622
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How can I verify my identity? | {
"text": "How can I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991662502288818
},
{
"label": "POSITIVE",
"score": 0.000833759200759232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening? | {
"text": "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988312125205994
},
{
"label": "POSITIVE",
"score": 0.0011687874794006348
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I bought a product a week ago, but may need to return it. | {
"text": "I bought a product a week ago, but may need to return it."
} | [
{
"label": "NEGATIVE",
"score": 0.9986911416053772
},
{
"label": "POSITIVE",
"score": 0.0013089198619127274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I was needing you to see if the exchange rate is correct from when i got cash | {
"text": "I was needing you to see if the exchange rate is correct from when i got cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9966747760772705
},
{
"label": "POSITIVE",
"score": 0.003325269790366292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
The card PIN? | {
"text": "The card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935693740844727
},
{
"label": "POSITIVE",
"score": 0.006430639885365963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Contactless payments need to be enabled for my card. | {
"text": "Contactless payments need to be enabled for my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9917957186698914
},
{
"label": "POSITIVE",
"score": 0.008204356767237186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
I just looked at my app and it seems I was charged extra, why is that? | {
"text": "I just looked at my app and it seems I was charged extra, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945154786109924
},
{
"label": "POSITIVE",
"score": 0.005484468303620815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What are the fiat currencies used? | {
"text": "What are the fiat currencies used?"
} | [
{
"label": "NEGATIVE",
"score": 0.998980700969696
},
{
"label": "POSITIVE",
"score": 0.0010193100897595286
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What do I need to do to get a card? | {
"text": "What do I need to do to get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983347058296204
},
{
"label": "POSITIVE",
"score": 0.0016653451602905989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I deactivated my card but would like to reactivate it. | {
"text": "I deactivated my card but would like to reactivate it."
} | [
{
"label": "NEGATIVE",
"score": 0.01052261982113123
},
{
"label": "POSITIVE",
"score": 0.9894773364067078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I did a transfer and was charged a fee that I shouldn't have been! | {
"text": "I did a transfer and was charged a fee that I shouldn't have been!"
} | [
{
"label": "NEGATIVE",
"score": 0.9789531230926514
},
{
"label": "POSITIVE",
"score": 0.021046919748187065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why was my withdrawal requested cancelled by the ATM? | {
"text": "Why was my withdrawal requested cancelled by the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988654851913452
},
{
"label": "POSITIVE",
"score": 0.00113455590326339
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
There is a strange payment on my card. | {
"text": "There is a strange payment on my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9557361602783203
},
{
"label": "POSITIVE",
"score": 0.0442638173699379
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What does it mean when it says that I have a payment that is pending? | {
"text": "What does it mean when it says that I have a payment that is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985920786857605
},
{
"label": "POSITIVE",
"score": 0.0014079590328037739
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What do I need to know about topping up? | {
"text": "What do I need to know about topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926648736000061
},
{
"label": "POSITIVE",
"score": 0.007335055153816938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I do not see the money I transferred into this account | {
"text": "I do not see the money I transferred into this account"
} | [
{
"label": "NEGATIVE",
"score": 0.9994218349456787
},
{
"label": "POSITIVE",
"score": 0.00057812943123281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I want to close my account now. | {
"text": "I want to close my account now."
} | [
{
"label": "NEGATIVE",
"score": 0.9996132254600525
},
{
"label": "POSITIVE",
"score": 0.0003868243657052517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
When I was transferring money I was charged extra why? | {
"text": "When I was transferring money I was charged extra why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991820454597473
},
{
"label": "POSITIVE",
"score": 0.0008179991273209453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How long will it take for my payment to go through? | {
"text": "How long will it take for my payment to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987603425979614
},
{
"label": "POSITIVE",
"score": 0.0012397115351632237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I do not know why I was charged for the $1 transaction. | {
"text": "I do not know why I was charged for the $1 transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9990350008010864
},
{
"label": "POSITIVE",
"score": 0.0009649666608311236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
My card doesn't work when I use it. | {
"text": "My card doesn't work when I use it."
} | [
{
"label": "NEGATIVE",
"score": 0.9997233748435974
},
{
"label": "POSITIVE",
"score": 0.0002765731478575617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
When will I receive my card? | {
"text": "When will I receive my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9907726049423218
},
{
"label": "POSITIVE",
"score": 0.009227382950484753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Why is my 'top up' not showing up in my wallet? | {
"text": "Why is my 'top up' not showing up in my wallet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996554851531982
},
{
"label": "POSITIVE",
"score": 0.0003445495676714927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem? | {
"text": "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996569156646729
},
{
"label": "POSITIVE",
"score": 0.0003430763608776033
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I have a new card. How do i top it up? | {
"text": "I have a new card. How do i top it up?"
} | [
{
"label": "NEGATIVE",
"score": 0.8767752051353455
},
{
"label": "POSITIVE",
"score": 0.12322480976581573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I got cash abroad and the exchange rate applied is wrong | {
"text": "I got cash abroad and the exchange rate applied is wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9996474981307983
},
{
"label": "POSITIVE",
"score": 0.0003525296924635768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can I use my Apple Watch to pay for gas? | {
"text": "Can I use my Apple Watch to pay for gas?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994418025016785
},
{
"label": "POSITIVE",
"score": 0.0005581965669989586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Can someone in the US have a card? | {
"text": "Can someone in the US have a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981671571731567
},
{
"label": "POSITIVE",
"score": 0.001832781475968659
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Why hasn't my balance been updated from the check deposit I made? | {
"text": "Why hasn't my balance been updated from the check deposit I made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993507266044617
},
{
"label": "POSITIVE",
"score": 0.0006492884713225067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I don't recognize a purchase that was made with my card. | {
"text": "I don't recognize a purchase that was made with my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9990699887275696
},
{
"label": "POSITIVE",
"score": 0.000929991714656353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I'm not sure why the card payment didn't work. | {
"text": "I'm not sure why the card payment didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9996805191040039
},
{
"label": "POSITIVE",
"score": 0.00031950438278727233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
how long does it take for a transfer to arrive | {
"text": "how long does it take for a transfer to arrive"
} | [
{
"label": "NEGATIVE",
"score": 0.9974538683891296
},
{
"label": "POSITIVE",
"score": 0.0025461644399911165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I tried using a check to update my balance, but it isn't work? Is something wrong? | {
"text": "I tried using a check to update my balance, but it isn't work? Is something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995930790901184
},
{
"label": "POSITIVE",
"score": 0.0004068762937095016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Can you please tell me why my transfer failed? | {
"text": "Can you please tell me why my transfer failed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997029900550842
},
{
"label": "POSITIVE",
"score": 0.0002970182686112821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
My card payment's cancelled | {
"text": "My card payment's cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.9994933605194092
},
{
"label": "POSITIVE",
"score": 0.0005066037992946804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why is my exchange rate wrong? | {
"text": "Why is my exchange rate wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996108412742615
},
{
"label": "POSITIVE",
"score": 0.0003892187378369272
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
my statement contains an unknown payment | {
"text": "my statement contains an unknown payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9875681400299072
},
{
"label": "POSITIVE",
"score": 0.012431849725544453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I topped up but the app declined it | {
"text": "I topped up but the app declined it"
} | [
{
"label": "NEGATIVE",
"score": 0.9879399538040161
},
{
"label": "POSITIVE",
"score": 0.012060055509209633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I need to add my new address now that I've moved. | {
"text": "I need to add my new address now that I've moved."
} | [
{
"label": "NEGATIVE",
"score": 0.998601496219635
},
{
"label": "POSITIVE",
"score": 0.0013984877150505781
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I got a declining message during a transfer? please tell me why | {
"text": "I got a declining message during a transfer? please tell me why"
} | [
{
"label": "NEGATIVE",
"score": 0.9989596605300903
},
{
"label": "POSITIVE",
"score": 0.001040371018461883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
So, the card PIN? | {
"text": "So, the card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968679547309875
},
{
"label": "POSITIVE",
"score": 0.003132065525278449
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Am I able to cancel a transfer I just made | {
"text": "Am I able to cancel a transfer I just made"
} | [
{
"label": "NEGATIVE",
"score": 0.9992181062698364
},
{
"label": "POSITIVE",
"score": 0.0007819314487278461
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I've been waiting for a top up to come through for over an hour and I need the funds now. | {
"text": "I've been waiting for a top up to come through for over an hour and I need the funds now."
} | [
{
"label": "NEGATIVE",
"score": 0.9982386827468872
},
{
"label": "POSITIVE",
"score": 0.001761354156769812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not? | {
"text": "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?"
} | [
{
"label": "NEGATIVE",
"score": 0.999561607837677
},
{
"label": "POSITIVE",
"score": 0.0004383329360280186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I have made a recent check and cash deposit that isn't reflected in my balance. | {
"text": "I have made a recent check and cash deposit that isn't reflected in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9996004700660706
},
{
"label": "POSITIVE",
"score": 0.00039954835665412247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
There has been a charge pending on my account statement that I can't figue out it's for a dollar. | {
"text": "There has been a charge pending on my account statement that I can't figue out it's for a dollar."
} | [
{
"label": "NEGATIVE",
"score": 0.9912346601486206
},
{
"label": "POSITIVE",
"score": 0.008765335194766521
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Is there a way to lookup where funds came from? | {
"text": "Is there a way to lookup where funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994766116142273
},
{
"label": "POSITIVE",
"score": 0.0005234610289335251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why does top-up require verification? | {
"text": "Why does top-up require verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966065883636475
},
{
"label": "POSITIVE",
"score": 0.0033934195525944233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
My balance doesn't show my deposit. | {
"text": "My balance doesn't show my deposit."
} | [
{
"label": "NEGATIVE",
"score": 0.9987748265266418
},
{
"label": "POSITIVE",
"score": 0.0012251227162778378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Do you offer disposable virtual cards too? | {
"text": "Do you offer disposable virtual cards too?"
} | [
{
"label": "NEGATIVE",
"score": 0.997393012046814
},
{
"label": "POSITIVE",
"score": 0.002607000293210149
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I got charged twice | {
"text": "I got charged twice"
} | [
{
"label": "NEGATIVE",
"score": 0.08934631943702698
},
{
"label": "POSITIVE",
"score": 0.9106536507606506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I still don't have a refund. | {
"text": "I still don't have a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9995341300964355
},
{
"label": "POSITIVE",
"score": 0.00046587915858253837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I bought something and now I want a refund. | {
"text": "I bought something and now I want a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9957526922225952
},
{
"label": "POSITIVE",
"score": 0.0042472719214856625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How do I order a new card if my current one is about to expire? | {
"text": "How do I order a new card if my current one is about to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990335702896118
},
{
"label": "POSITIVE",
"score": 0.0009665001416578889
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I am inquiring about a $1 charge on my statement. | {
"text": "I am inquiring about a $1 charge on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9914352297782898
},
{
"label": "POSITIVE",
"score": 0.008564761839807034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why is the purchase I made this morning still pending? | {
"text": "Why is the purchase I made this morning still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982783794403076
},
{
"label": "POSITIVE",
"score": 0.001721572712995112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I have lost my phone. | {
"text": "I have lost my phone."
} | [
{
"label": "NEGATIVE",
"score": 0.9997256398200989
},
{
"label": "POSITIVE",
"score": 0.00027436495292931795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How come my cash withdrawal came with an unnecessary fee?! | {
"text": "How come my cash withdrawal came with an unnecessary fee?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997472167015076
},
{
"label": "POSITIVE",
"score": 0.0002528037584852427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I haven't been sent my new pin! | {
"text": "I haven't been sent my new pin!"
} | [
{
"label": "NEGATIVE",
"score": 0.9910320043563843
},
{
"label": "POSITIVE",
"score": 0.008968011476099491
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Is my PIN sent separably? | {
"text": "Is my PIN sent separably?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970254302024841
},
{
"label": "POSITIVE",
"score": 0.0029746112413704395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Can you please explain how bank transfers work? | {
"text": "Can you please explain how bank transfers work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975372552871704
},
{
"label": "POSITIVE",
"score": 0.0024626976810395718
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How do I see my card in the app? | {
"text": "How do I see my card in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957161545753479
},
{
"label": "POSITIVE",
"score": 0.00428388174623251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money? | {
"text": "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994848966598511
},
{
"label": "POSITIVE",
"score": 0.0005150914075784385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What is the daily limit on my card? | {
"text": "What is the daily limit on my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9914901852607727
},
{
"label": "POSITIVE",
"score": 0.008509851060807705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How many top-ups can I use? | {
"text": "How many top-ups can I use?"
} | [
{
"label": "NEGATIVE",
"score": 0.9900773763656616
},
{
"label": "POSITIVE",
"score": 0.009922628290951252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Why was I charged a fee on a cash withdrawal? | {
"text": "Why was I charged a fee on a cash withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987890124320984
},
{
"label": "POSITIVE",
"score": 0.0012109995586797595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
The exchange rate was messed up from the ATM | {
"text": "The exchange rate was messed up from the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9995606541633606
},
{
"label": "POSITIVE",
"score": 0.0004392856208141893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Do all ATMs accept this card? | {
"text": "Do all ATMs accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9879789352416992
},
{
"label": "POSITIVE",
"score": 0.012021053582429886
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks | {
"text": "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks"
} | [
{
"label": "NEGATIVE",
"score": 0.8068604469299316
},
{
"label": "POSITIVE",
"score": 0.19313956797122955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How can I top up my account with a cheque? | {
"text": "How can I top up my account with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989433884620667
},
{
"label": "POSITIVE",
"score": 0.0010565690463408828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
My account is depleted. Can I transfer funds from another bank? | {
"text": "My account is depleted. Can I transfer funds from another bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.999744713306427
},
{
"label": "POSITIVE",
"score": 0.0002552932419348508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Do you offer services that hold money in different types of currency? | {
"text": "Do you offer services that hold money in different types of currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9924586415290833
},
{
"label": "POSITIVE",
"score": 0.007541354279965162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
If I want to select a new PIN what do I do? | {
"text": "If I want to select a new PIN what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990293979644775
},
{
"label": "POSITIVE",
"score": 0.0009705875418148935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there. | {
"text": "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there."
} | [
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.0002797977067530155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
the balance has not changed, but I have deposited some money | {
"text": "the balance has not changed, but I have deposited some money"
} | [
{
"label": "NEGATIVE",
"score": 0.8813401460647583
},
{
"label": "POSITIVE",
"score": 0.1186598390340805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why is it necessary to verify the top up? | {
"text": "Why is it necessary to verify the top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975456595420837
},
{
"label": "POSITIVE",
"score": 0.0024542754981666803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How will I know when I get my refund? | {
"text": "How will I know when I get my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993900060653687
},
{
"label": "POSITIVE",
"score": 0.000610035378485918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How come my card payment has been declined? | {
"text": "How come my card payment has been declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.999295711517334
},
{
"label": "POSITIVE",
"score": 0.0007042381330393255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Do I need to use a limit on top-ups? | {
"text": "Do I need to use a limit on top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988741278648376
},
{
"label": "POSITIVE",
"score": 0.001125813229009509
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Why can't my beneficiary access my account? | {
"text": "Why can't my beneficiary access my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993972778320312
},
{
"label": "POSITIVE",
"score": 0.0006026659393683076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
The ATM is messed up. It gave me less than I wanted. | {
"text": "The ATM is messed up. It gave me less than I wanted."
} | [
{
"label": "NEGATIVE",
"score": 0.9995697140693665
},
{
"label": "POSITIVE",
"score": 0.00043024483602494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
how do i find top up for cash deposit | {
"text": "how do i find top up for cash deposit"
} | [
{
"label": "NEGATIVE",
"score": 0.0475044772028923
},
{
"label": "POSITIVE",
"score": 0.9524955153465271
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card. | {
"text": "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card."
} | [
{
"label": "NEGATIVE",
"score": 0.9920271039009094
},
{
"label": "POSITIVE",
"score": 0.007972890511155128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |