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13
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1 value
annotation
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1 class
explanation
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metadata
dict
status
stringclasses
1 value
event_timestamp
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metrics
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What all is needed for the identity verification?
{ "text": "What all is needed for the identity verification?" }
[ { "label": "NEGATIVE", "score": 0.9992997646331787 }, { "label": "POSITIVE", "score": 0.0007002354832366109 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
Where do i go to receive a virtual card
{ "text": "Where do i go to receive a virtual card" }
[ { "label": "NEGATIVE", "score": 0.9835675954818726 }, { "label": "POSITIVE", "score": 0.016432352364063263 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
Why isn't a refund showing on my statement?
{ "text": "Why isn't a refund showing on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9987830519676208 }, { "label": "POSITIVE", "score": 0.0012169849360361695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
How many disposable virtual cards can you have?
{ "text": "How many disposable virtual cards can you have?" }
[ { "label": "NEGATIVE", "score": 0.9994791150093079 }, { "label": "POSITIVE", "score": 0.0005208830116316676 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Is there a daily auto top-up limit?
{ "text": "Is there a daily auto top-up limit?" }
[ { "label": "NEGATIVE", "score": 0.9969635605812073 }, { "label": "POSITIVE", "score": 0.0030364564154297113 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.
{ "text": "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive." }
[ { "label": "NEGATIVE", "score": 0.12632089853286743 }, { "label": "POSITIVE", "score": 0.8736791014671326 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount
{ "text": "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount" }
[ { "label": "NEGATIVE", "score": 0.995229959487915 }, { "label": "POSITIVE", "score": 0.00477001303806901 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
What is needed for identity verification?
{ "text": "What is needed for identity verification?" }
[ { "label": "NEGATIVE", "score": 0.9983986020088196 }, { "label": "POSITIVE", "score": 0.0016013827407732606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.
{ "text": "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this." }
[ { "label": "NEGATIVE", "score": 0.99922776222229 }, { "label": "POSITIVE", "score": 0.0007722143200226128 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Whats the transfer process
{ "text": "Whats the transfer process" }
[ { "label": "NEGATIVE", "score": 0.013984650373458862 }, { "label": "POSITIVE", "score": 0.9860153198242188 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
My address is incorrect on my file.
{ "text": "My address is incorrect on my file." }
[ { "label": "NEGATIVE", "score": 0.9997010231018066 }, { "label": "POSITIVE", "score": 0.0002989637723658234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
How can I activate my new card? I didn't recieve any information with it about how to do so.
{ "text": "How can I activate my new card? I didn't recieve any information with it about how to do so." }
[ { "label": "NEGATIVE", "score": 0.9995284080505371 }, { "label": "POSITIVE", "score": 0.0004716448893304914 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Why did I get charged one pound seemingly randomly?
{ "text": "Why did I get charged one pound seemingly randomly?" }
[ { "label": "NEGATIVE", "score": 0.9972845315933228 }, { "label": "POSITIVE", "score": 0.002715503331273794 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?
{ "text": "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?" }
[ { "label": "NEGATIVE", "score": 0.9995487332344055 }, { "label": "POSITIVE", "score": 0.0004512429004535079 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?
{ "text": "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?" }
[ { "label": "NEGATIVE", "score": 0.9989256262779236 }, { "label": "POSITIVE", "score": 0.0010744009632617235 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Will I be charged for exchanging foreign currencies?
{ "text": "Will I be charged for exchanging foreign currencies?" }
[ { "label": "NEGATIVE", "score": 0.9937350153923035 }, { "label": "POSITIVE", "score": 0.006265032105147839 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
Can I have more disposable cards?
{ "text": "Can I have more disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9994421601295471 }, { "label": "POSITIVE", "score": 0.0005577979027293622 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
How can I verify my identity?
{ "text": "How can I verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9991662502288818 }, { "label": "POSITIVE", "score": 0.000833759200759232 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?
{ "text": "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?" }
[ { "label": "NEGATIVE", "score": 0.9988312125205994 }, { "label": "POSITIVE", "score": 0.0011687874794006348 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I bought a product a week ago, but may need to return it.
{ "text": "I bought a product a week ago, but may need to return it." }
[ { "label": "NEGATIVE", "score": 0.9986911416053772 }, { "label": "POSITIVE", "score": 0.0013089198619127274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I was needing you to see if the exchange rate is correct from when i got cash
{ "text": "I was needing you to see if the exchange rate is correct from when i got cash" }
[ { "label": "NEGATIVE", "score": 0.9966747760772705 }, { "label": "POSITIVE", "score": 0.003325269790366292 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
The card PIN?
{ "text": "The card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9935693740844727 }, { "label": "POSITIVE", "score": 0.006430639885365963 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
Contactless payments need to be enabled for my card.
{ "text": "Contactless payments need to be enabled for my card." }
[ { "label": "NEGATIVE", "score": 0.9917957186698914 }, { "label": "POSITIVE", "score": 0.008204356767237186 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
I just looked at my app and it seems I was charged extra, why is that?
{ "text": "I just looked at my app and it seems I was charged extra, why is that?" }
[ { "label": "NEGATIVE", "score": 0.9945154786109924 }, { "label": "POSITIVE", "score": 0.005484468303620815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
What are the fiat currencies used?
{ "text": "What are the fiat currencies used?" }
[ { "label": "NEGATIVE", "score": 0.998980700969696 }, { "label": "POSITIVE", "score": 0.0010193100897595286 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
What do I need to do to get a card?
{ "text": "What do I need to do to get a card?" }
[ { "label": "NEGATIVE", "score": 0.9983347058296204 }, { "label": "POSITIVE", "score": 0.0016653451602905989 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
I deactivated my card but would like to reactivate it.
{ "text": "I deactivated my card but would like to reactivate it." }
[ { "label": "NEGATIVE", "score": 0.01052261982113123 }, { "label": "POSITIVE", "score": 0.9894773364067078 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I did a transfer and was charged a fee that I shouldn't have been!
{ "text": "I did a transfer and was charged a fee that I shouldn't have been!" }
[ { "label": "NEGATIVE", "score": 0.9789531230926514 }, { "label": "POSITIVE", "score": 0.021046919748187065 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Why was my withdrawal requested cancelled by the ATM?
{ "text": "Why was my withdrawal requested cancelled by the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9988654851913452 }, { "label": "POSITIVE", "score": 0.00113455590326339 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
There is a strange payment on my card.
{ "text": "There is a strange payment on my card." }
[ { "label": "NEGATIVE", "score": 0.9557361602783203 }, { "label": "POSITIVE", "score": 0.0442638173699379 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
What does it mean when it says that I have a payment that is pending?
{ "text": "What does it mean when it says that I have a payment that is pending?" }
[ { "label": "NEGATIVE", "score": 0.9985920786857605 }, { "label": "POSITIVE", "score": 0.0014079590328037739 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
What do I need to know about topping up?
{ "text": "What do I need to know about topping up?" }
[ { "label": "NEGATIVE", "score": 0.9926648736000061 }, { "label": "POSITIVE", "score": 0.007335055153816938 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I do not see the money I transferred into this account
{ "text": "I do not see the money I transferred into this account" }
[ { "label": "NEGATIVE", "score": 0.9994218349456787 }, { "label": "POSITIVE", "score": 0.00057812943123281 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I want to close my account now.
{ "text": "I want to close my account now." }
[ { "label": "NEGATIVE", "score": 0.9996132254600525 }, { "label": "POSITIVE", "score": 0.0003868243657052517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
When I was transferring money I was charged extra why?
{ "text": "When I was transferring money I was charged extra why?" }
[ { "label": "NEGATIVE", "score": 0.9991820454597473 }, { "label": "POSITIVE", "score": 0.0008179991273209453 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
How long will it take for my payment to go through?
{ "text": "How long will it take for my payment to go through?" }
[ { "label": "NEGATIVE", "score": 0.9987603425979614 }, { "label": "POSITIVE", "score": 0.0012397115351632237 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I do not know why I was charged for the $1 transaction.
{ "text": "I do not know why I was charged for the $1 transaction." }
[ { "label": "NEGATIVE", "score": 0.9990350008010864 }, { "label": "POSITIVE", "score": 0.0009649666608311236 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
My card doesn't work when I use it.
{ "text": "My card doesn't work when I use it." }
[ { "label": "NEGATIVE", "score": 0.9997233748435974 }, { "label": "POSITIVE", "score": 0.0002765731478575617 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
When will I receive my card?
{ "text": "When will I receive my card?" }
[ { "label": "NEGATIVE", "score": 0.9907726049423218 }, { "label": "POSITIVE", "score": 0.009227382950484753 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
Why is my 'top up' not showing up in my wallet?
{ "text": "Why is my 'top up' not showing up in my wallet?" }
[ { "label": "NEGATIVE", "score": 0.9996554851531982 }, { "label": "POSITIVE", "score": 0.0003445495676714927 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?
{ "text": "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?" }
[ { "label": "NEGATIVE", "score": 0.9996569156646729 }, { "label": "POSITIVE", "score": 0.0003430763608776033 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I have a new card. How do i top it up?
{ "text": "I have a new card. How do i top it up?" }
[ { "label": "NEGATIVE", "score": 0.8767752051353455 }, { "label": "POSITIVE", "score": 0.12322480976581573 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
I got cash abroad and the exchange rate applied is wrong
{ "text": "I got cash abroad and the exchange rate applied is wrong" }
[ { "label": "NEGATIVE", "score": 0.9996474981307983 }, { "label": "POSITIVE", "score": 0.0003525296924635768 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Can I use my Apple Watch to pay for gas?
{ "text": "Can I use my Apple Watch to pay for gas?" }
[ { "label": "NEGATIVE", "score": 0.9994418025016785 }, { "label": "POSITIVE", "score": 0.0005581965669989586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
Can someone in the US have a card?
{ "text": "Can someone in the US have a card?" }
[ { "label": "NEGATIVE", "score": 0.9981671571731567 }, { "label": "POSITIVE", "score": 0.001832781475968659 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
Why hasn't my balance been updated from the check deposit I made?
{ "text": "Why hasn't my balance been updated from the check deposit I made?" }
[ { "label": "NEGATIVE", "score": 0.9993507266044617 }, { "label": "POSITIVE", "score": 0.0006492884713225067 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I don't recognize a purchase that was made with my card.
{ "text": "I don't recognize a purchase that was made with my card." }
[ { "label": "NEGATIVE", "score": 0.9990699887275696 }, { "label": "POSITIVE", "score": 0.000929991714656353 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I'm not sure why the card payment didn't work.
{ "text": "I'm not sure why the card payment didn't work." }
[ { "label": "NEGATIVE", "score": 0.9996805191040039 }, { "label": "POSITIVE", "score": 0.00031950438278727233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
how long does it take for a transfer to arrive
{ "text": "how long does it take for a transfer to arrive" }
[ { "label": "NEGATIVE", "score": 0.9974538683891296 }, { "label": "POSITIVE", "score": 0.0025461644399911165 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I tried using a check to update my balance, but it isn't work? Is something wrong?
{ "text": "I tried using a check to update my balance, but it isn't work? Is something wrong?" }
[ { "label": "NEGATIVE", "score": 0.9995930790901184 }, { "label": "POSITIVE", "score": 0.0004068762937095016 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Can you please tell me why my transfer failed?
{ "text": "Can you please tell me why my transfer failed?" }
[ { "label": "NEGATIVE", "score": 0.9997029900550842 }, { "label": "POSITIVE", "score": 0.0002970182686112821 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
My card payment's cancelled
{ "text": "My card payment's cancelled" }
[ { "label": "NEGATIVE", "score": 0.9994933605194092 }, { "label": "POSITIVE", "score": 0.0005066037992946804 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Why is my exchange rate wrong?
{ "text": "Why is my exchange rate wrong?" }
[ { "label": "NEGATIVE", "score": 0.9996108412742615 }, { "label": "POSITIVE", "score": 0.0003892187378369272 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
my statement contains an unknown payment
{ "text": "my statement contains an unknown payment" }
[ { "label": "NEGATIVE", "score": 0.9875681400299072 }, { "label": "POSITIVE", "score": 0.012431849725544453 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I topped up but the app declined it
{ "text": "I topped up but the app declined it" }
[ { "label": "NEGATIVE", "score": 0.9879399538040161 }, { "label": "POSITIVE", "score": 0.012060055509209633 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I need to add my new address now that I've moved.
{ "text": "I need to add my new address now that I've moved." }
[ { "label": "NEGATIVE", "score": 0.998601496219635 }, { "label": "POSITIVE", "score": 0.0013984877150505781 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
I got a declining message during a transfer? please tell me why
{ "text": "I got a declining message during a transfer? please tell me why" }
[ { "label": "NEGATIVE", "score": 0.9989596605300903 }, { "label": "POSITIVE", "score": 0.001040371018461883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
So, the card PIN?
{ "text": "So, the card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9968679547309875 }, { "label": "POSITIVE", "score": 0.003132065525278449 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
Am I able to cancel a transfer I just made
{ "text": "Am I able to cancel a transfer I just made" }
[ { "label": "NEGATIVE", "score": 0.9992181062698364 }, { "label": "POSITIVE", "score": 0.0007819314487278461 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
I've been waiting for a top up to come through for over an hour and I need the funds now.
{ "text": "I've been waiting for a top up to come through for over an hour and I need the funds now." }
[ { "label": "NEGATIVE", "score": 0.9982386827468872 }, { "label": "POSITIVE", "score": 0.001761354156769812 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?
{ "text": "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?" }
[ { "label": "NEGATIVE", "score": 0.999561607837677 }, { "label": "POSITIVE", "score": 0.0004383329360280186 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I have made a recent check and cash deposit that isn't reflected in my balance.
{ "text": "I have made a recent check and cash deposit that isn't reflected in my balance." }
[ { "label": "NEGATIVE", "score": 0.9996004700660706 }, { "label": "POSITIVE", "score": 0.00039954835665412247 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
There has been a charge pending on my account statement that I can't figue out it's for a dollar.
{ "text": "There has been a charge pending on my account statement that I can't figue out it's for a dollar." }
[ { "label": "NEGATIVE", "score": 0.9912346601486206 }, { "label": "POSITIVE", "score": 0.008765335194766521 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Is there a way to lookup where funds came from?
{ "text": "Is there a way to lookup where funds came from?" }
[ { "label": "NEGATIVE", "score": 0.9994766116142273 }, { "label": "POSITIVE", "score": 0.0005234610289335251 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Why does top-up require verification?
{ "text": "Why does top-up require verification?" }
[ { "label": "NEGATIVE", "score": 0.9966065883636475 }, { "label": "POSITIVE", "score": 0.0033934195525944233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
My balance doesn't show my deposit.
{ "text": "My balance doesn't show my deposit." }
[ { "label": "NEGATIVE", "score": 0.9987748265266418 }, { "label": "POSITIVE", "score": 0.0012251227162778378 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Do you offer disposable virtual cards too?
{ "text": "Do you offer disposable virtual cards too?" }
[ { "label": "NEGATIVE", "score": 0.997393012046814 }, { "label": "POSITIVE", "score": 0.002607000293210149 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
I got charged twice
{ "text": "I got charged twice" }
[ { "label": "NEGATIVE", "score": 0.08934631943702698 }, { "label": "POSITIVE", "score": 0.9106536507606506 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I still don't have a refund.
{ "text": "I still don't have a refund." }
[ { "label": "NEGATIVE", "score": 0.9995341300964355 }, { "label": "POSITIVE", "score": 0.00046587915858253837 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I bought something and now I want a refund.
{ "text": "I bought something and now I want a refund." }
[ { "label": "NEGATIVE", "score": 0.9957526922225952 }, { "label": "POSITIVE", "score": 0.0042472719214856625 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
How do I order a new card if my current one is about to expire?
{ "text": "How do I order a new card if my current one is about to expire?" }
[ { "label": "NEGATIVE", "score": 0.9990335702896118 }, { "label": "POSITIVE", "score": 0.0009665001416578889 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
I am inquiring about a $1 charge on my statement.
{ "text": "I am inquiring about a $1 charge on my statement." }
[ { "label": "NEGATIVE", "score": 0.9914352297782898 }, { "label": "POSITIVE", "score": 0.008564761839807034 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Why is the purchase I made this morning still pending?
{ "text": "Why is the purchase I made this morning still pending?" }
[ { "label": "NEGATIVE", "score": 0.9982783794403076 }, { "label": "POSITIVE", "score": 0.001721572712995112 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I have lost my phone.
{ "text": "I have lost my phone." }
[ { "label": "NEGATIVE", "score": 0.9997256398200989 }, { "label": "POSITIVE", "score": 0.00027436495292931795 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
How come my cash withdrawal came with an unnecessary fee?!
{ "text": "How come my cash withdrawal came with an unnecessary fee?!" }
[ { "label": "NEGATIVE", "score": 0.9997472167015076 }, { "label": "POSITIVE", "score": 0.0002528037584852427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I haven't been sent my new pin!
{ "text": "I haven't been sent my new pin!" }
[ { "label": "NEGATIVE", "score": 0.9910320043563843 }, { "label": "POSITIVE", "score": 0.008968011476099491 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
Is my PIN sent separably?
{ "text": "Is my PIN sent separably?" }
[ { "label": "NEGATIVE", "score": 0.9970254302024841 }, { "label": "POSITIVE", "score": 0.0029746112413704395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
Can you please explain how bank transfers work?
{ "text": "Can you please explain how bank transfers work?" }
[ { "label": "NEGATIVE", "score": 0.9975372552871704 }, { "label": "POSITIVE", "score": 0.0024626976810395718 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
How do I see my card in the app?
{ "text": "How do I see my card in the app?" }
[ { "label": "NEGATIVE", "score": 0.9957161545753479 }, { "label": "POSITIVE", "score": 0.00428388174623251 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?
{ "text": "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?" }
[ { "label": "NEGATIVE", "score": 0.9994848966598511 }, { "label": "POSITIVE", "score": 0.0005150914075784385 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
What is the daily limit on my card?
{ "text": "What is the daily limit on my card?" }
[ { "label": "NEGATIVE", "score": 0.9914901852607727 }, { "label": "POSITIVE", "score": 0.008509851060807705 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
How many top-ups can I use?
{ "text": "How many top-ups can I use?" }
[ { "label": "NEGATIVE", "score": 0.9900773763656616 }, { "label": "POSITIVE", "score": 0.009922628290951252 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
Why was I charged a fee on a cash withdrawal?
{ "text": "Why was I charged a fee on a cash withdrawal?" }
[ { "label": "NEGATIVE", "score": 0.9987890124320984 }, { "label": "POSITIVE", "score": 0.0012109995586797595 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
The exchange rate was messed up from the ATM
{ "text": "The exchange rate was messed up from the ATM" }
[ { "label": "NEGATIVE", "score": 0.9995606541633606 }, { "label": "POSITIVE", "score": 0.0004392856208141893 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Do all ATMs accept this card?
{ "text": "Do all ATMs accept this card?" }
[ { "label": "NEGATIVE", "score": 0.9879789352416992 }, { "label": "POSITIVE", "score": 0.012021053582429886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks
{ "text": "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks" }
[ { "label": "NEGATIVE", "score": 0.8068604469299316 }, { "label": "POSITIVE", "score": 0.19313956797122955 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
How can I top up my account with a cheque?
{ "text": "How can I top up my account with a cheque?" }
[ { "label": "NEGATIVE", "score": 0.9989433884620667 }, { "label": "POSITIVE", "score": 0.0010565690463408828 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
My account is depleted. Can I transfer funds from another bank?
{ "text": "My account is depleted. Can I transfer funds from another bank?" }
[ { "label": "NEGATIVE", "score": 0.999744713306427 }, { "label": "POSITIVE", "score": 0.0002552932419348508 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
Do you offer services that hold money in different types of currency?
{ "text": "Do you offer services that hold money in different types of currency?" }
[ { "label": "NEGATIVE", "score": 0.9924586415290833 }, { "label": "POSITIVE", "score": 0.007541354279965162 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
If I want to select a new PIN what do I do?
{ "text": "If I want to select a new PIN what do I do?" }
[ { "label": "NEGATIVE", "score": 0.9990293979644775 }, { "label": "POSITIVE", "score": 0.0009705875418148935 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.
{ "text": "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there." }
[ { "label": "NEGATIVE", "score": 0.9997201561927795 }, { "label": "POSITIVE", "score": 0.0002797977067530155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
the balance has not changed, but I have deposited some money
{ "text": "the balance has not changed, but I have deposited some money" }
[ { "label": "NEGATIVE", "score": 0.8813401460647583 }, { "label": "POSITIVE", "score": 0.1186598390340805 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Why is it necessary to verify the top up?
{ "text": "Why is it necessary to verify the top up?" }
[ { "label": "NEGATIVE", "score": 0.9975456595420837 }, { "label": "POSITIVE", "score": 0.0024542754981666803 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
How will I know when I get my refund?
{ "text": "How will I know when I get my refund?" }
[ { "label": "NEGATIVE", "score": 0.9993900060653687 }, { "label": "POSITIVE", "score": 0.000610035378485918 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
How come my card payment has been declined?
{ "text": "How come my card payment has been declined?" }
[ { "label": "NEGATIVE", "score": 0.999295711517334 }, { "label": "POSITIVE", "score": 0.0007042381330393255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Do I need to use a limit on top-ups?
{ "text": "Do I need to use a limit on top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9988741278648376 }, { "label": "POSITIVE", "score": 0.001125813229009509 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
Why can't my beneficiary access my account?
{ "text": "Why can't my beneficiary access my account?" }
[ { "label": "NEGATIVE", "score": 0.9993972778320312 }, { "label": "POSITIVE", "score": 0.0006026659393683076 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
The ATM is messed up. It gave me less than I wanted.
{ "text": "The ATM is messed up. It gave me less than I wanted." }
[ { "label": "NEGATIVE", "score": 0.9995697140693665 }, { "label": "POSITIVE", "score": 0.00043024483602494 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
how do i find top up for cash deposit
{ "text": "how do i find top up for cash deposit" }
[ { "label": "NEGATIVE", "score": 0.0475044772028923 }, { "label": "POSITIVE", "score": 0.9524955153465271 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.
{ "text": "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card." }
[ { "label": "NEGATIVE", "score": 0.9920271039009094 }, { "label": "POSITIVE", "score": 0.007972890511155128 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null