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Alpaca69B

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You need to fix this

I’ve had Instagram ever since I was in middle school and used it all the time! Now I’m barely on it. My issues are for one the algorithm I feel like people tell you this all the time and you have yet to change it. It’s annoying how I’m always seeing the same people post & sometimes I’ll miss my friends post and end up seeing it like 3 days later like what sense does that make ? I thought Instagram was a way to connect with friends and see what they post and it’s like now I can’t even do that cause I barely see their post!!! My second problem is anytime I’m looking through comments it scrolls down by itself and I have to scroll all the way back up to what I was reading. Can y’all fix that cause it’s absolutely annoying can’t even finish reading a comment. Another problem I have is the shopping part of Instagram. I know for a fact I am not hitting that button EVER to shop it’s a useless button and stop popping up in my notifications about the shop stuff and lastly the reels get rid of it plain and simple that’s why there’s tiktok and I’m not using reels like I’m using tiktok. Instagram is a photo sharing app once you guys realize that again I think people will love it just like they did when they first Dowloaded it. Now you trying to be like all these other apps mixed in one and it’s annoying

App, App, App

Algorithm, Interface, Features

Negative, Negative, Negative

App Interface - Algorithm - negative, App Interface - Feed - negative, App Interface - Reels - negative, App Interface - Shopping - negative, App Interface - Self-Scrolling Comment Section - negative

### USER:You need to fix this, I’ve had Instagram ever since I was in middle school and used it all the time! Now I’m barely on it. My issues are for one the algorithm I feel like people tell you this all the time and you have yet to change it. It’s annoying how I’m always seeing the same people post & sometimes I’ll miss my friends post and end up seeing it like 3 days later like what sense does that make ? I thought Instagram was a way to connect with friends and see what they post and it’s like now I can’t even do that cause I barely see their post!!! My second problem is anytime I’m looking through comments it scrolls down by itself and I have to scroll all the way back up to what I was reading. Can y’all fix that cause it’s absolutely annoying can’t even finish reading a comment. Another problem I have is the shopping part of Instagram. I know for a fact I am not hitting that button EVER to shop it’s a useless button and stop popping up in my notifications about the shop stuff and lastly the reels get rid of it plain and simple that’s why there’s tiktok and I’m not using reels like I’m using tiktok. Instagram is a photo sharing app once you guys realize that again I think people will love it just like they did when they first Dowloaded it. Now you trying to be like all these other apps mixed in one and it’s annoying ### ASSISTANT: App Interface - Algorithm - negative, App Interface - Feed - negative, App Interface - Reels - negative, App Interface - Shopping - negative, App Interface - Self-Scrolling Comment Section - negative )))

### Review: title: You need to fix this, content: I’ve had Instagram ever since I was in middle school and used it all the time! Now I’m barely on it. My issues are for one the algorithm I feel like people tell you this all the time and you have yet to change it. It’s annoying how I’m always seeing the same people post & sometimes I’ll miss my friends post and end up seeing it like 3 days later like what sense does that make ? I thought Instagram was a way to connect with friends and see what they post and it’s like now I can’t even do that cause I barely see their post!!! My second problem is anytime I’m looking through comments it scrolls down by itself and I have to scroll all the way back up to what I was reading. Can y’all fix that cause it’s absolutely annoying can’t even finish reading a comment. Another problem I have is the shopping part of Instagram. I know for a fact I am not hitting that button EVER to shop it’s a useless button and stop popping up in my notifications about the shop stuff and lastly the reels get rid of it plain and simple that’s why there’s tiktok and I’m not using reels like I’m using tiktok. Instagram is a photo sharing app once you guys realize that again I think people will love it just like they did when they first Dowloaded it. Now you trying to be like all these other apps mixed in one and it’s annoying ### Analysis: categories: App, App, App, aspects: Algorithm, Interface, Features, sentiments: Negative, Negative, Negative )))

### Review: title: You need to fix this, content: I’ve had Instagram ever since I was in middle school and used it all the time! Now I’m barely on it. My issues are for one the algorithm I feel like people tell you this all the time and you have yet to change it. It’s annoying how I’m always seeing the same people post & sometimes I’ll miss my friends post and end up seeing it like 3 days later like what sense does that make ? I thought Instagram was a way to connect with friends and see what they post and it’s like now I can’t even do that cause I barely see their post!!! My second problem is anytime I’m looking through comments it scrolls down by itself and I have to scroll all the way back up to what I was reading. Can y’all fix that cause it’s absolutely annoying can’t even finish reading a comment. Another problem I have is the shopping part of Instagram. I know for a fact I am not hitting that button EVER to shop it’s a useless button and stop popping up in my notifications about the shop stuff and lastly the reels get rid of it plain and simple that’s why there’s tiktok and I’m not using reels like I’m using tiktok. Instagram is a photo sharing app once you guys realize that again I think people will love it just like they did when they first Dowloaded it. Now you trying to be like all these other apps mixed in one and it’s annoying ### Analysis: categories: (App, App, App) aspects: (Algorithm, Interface, Features) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: You need to fix this, I’ve had Instagram ever since I was in middle school and used it all the time! Now I’m barely on it. My issues are for one the algorithm I feel like people tell you this all the time and you have yet to change it. It’s annoying how I’m always seeing the same people post & sometimes I’ll miss my friends post and end up seeing it like 3 days later like what sense does that make ? I thought Instagram was a way to connect with friends and see what they post and it’s like now I can’t even do that cause I barely see their post!!! My second problem is anytime I’m looking through comments it scrolls down by itself and I have to scroll all the way back up to what I was reading. Can y’all fix that cause it’s absolutely annoying can’t even finish reading a comment. Another problem I have is the shopping part of Instagram. I know for a fact I am not hitting that button EVER to shop it’s a useless button and stop popping up in my notifications about the shop stuff and lastly the reels get rid of it plain and simple that’s why there’s tiktok and I’m not using reels like I’m using tiktok. Instagram is a photo sharing app once you guys realize that again I think people will love it just like they did when they first Dowloaded it. Now you trying to be like all these other apps mixed in one and it’s annoying Output: App Interface - Algorithm - negative, App Interface - Feed - negative, App Interface - Reels - negative, App Interface - Shopping - negative, App Interface - Self-Scrolling Comment Section - negative $$$

My orders went completely wrong!

The prices and the quality of the merchandise are good, I didn’t like the price changes after I’ve already submitted my orders with the prices I agree to pay. My orders went completely wrong! I had to lock my debit card, cancel my orders, and redo it all over again. My bank has notified me and was deeply concerned about the transactions that were being made from my checking account, fraudulent activities! A transaction has been made again, which it’s still pending, but I canceled that order once I seen the price was more than what I agreed on. This is the first time my orders went completely wrong! Since this was the first time this has ever happened to me I was willing to give it another chance.

Merchandise, Merchandise, Merchandise, Order, Order, Order, Order, Transaction, Transaction

quality, price, price, accuracy, impact, repeatability, impact, accuracy, impact

positive, negative, negative, negative, negative, negative, negative, negative, negative

Merchandise quality - positive, Merchandise - price - negative, Merchandise - price - negative, Order - accuracy - negative, Order - impact - negative, Order - repeatability - negative, Order - impact - negative, Transaction - accuracy - negative, Transaction - impact - negative

### USER:My orders went completely wrong!, The prices and the quality of the merchandise are good, I didn’t like the price changes after I’ve already submitted my orders with the prices I agree to pay. I had to lock my debit card, cancel my orders, and redo it all over again. My bank has notified me and was deeply concerned about the transactions that were being made from my checking account, fraudulent activities! A transaction has been made again, which it’s still pending, but I canceled that order once I seen the price was more than what I agreed on. This is the first time my orders went completely wrong! Since this was the first time this has ever happened to me I was willing to give it another chance. ### ASSISTANT: Merchandise quality - positive, Merchandise - price - negative, Merchandise - price - negative, Order - accuracy - negative, Order - impact - negative, Order - repeatability - negative, Order - impact - negative, Transaction - accuracy - negative, Transaction - impact - negative )))

### Review: title: My orders went completely wrong!, content: The prices and the quality of the merchandise are good, I didn’t like the price changes after I’ve already submitted my orders with the prices I agree to pay. My orders went completely wrong! I had to lock my debit card, cancel my orders, and redo it all over again. My bank has notified me and was deeply concerned about the transactions that were being made from my checking account, fraudulent activities! A transaction has been made again, which it’s still pending, but I canceled that order once I seen the price was more than what I agreed on. This is the first time my orders went completely wrong! Since this was the first time this has ever happened to me I was willing to give it another chance. ### Analysis: categories: Merchandise, Merchandise, Merchandise, Order, Order, Order, Order, Transaction, Transaction, aspects: quality, price, price, accuracy, impact, repeatability, impact, accuracy, impact, sentiments: positive, negative, negative, negative, negative, negative, negative, negative, negative )))

### Review: title: My orders went completely wrong!, content: The prices and the quality of the merchandise are good, I didn’t like the price changes after I’ve already submitted my orders with the prices I agree to pay. My orders went completely wrong! I had to lock my debit card, cancel my orders, and redo it all over again. My bank has notified me and was deeply concerned about the transactions that were being made from my checking account, fraudulent activities! A transaction has been made again, which it’s still pending, but I canceled that order once I seen the price was more than what I agreed on. This is the first time my orders went completely wrong! Since this was the first time this has ever happened to me I was willing to give it another chance. ### Analysis: categories: ( Merchandise, Merchandise, Merchandise, Order, Order, Order, Order, Transaction, Transaction) aspects: (quality, price, price, accuracy, impact, repeatability, impact, accuracy, impact) sentiments: (positive, negative, negative, negative, negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: My orders went completely wrong!, The prices and the quality of the merchandise are good, I didn’t like the price changes after I’ve already submitted my orders with the prices I agree to pay. I had to lock my debit card, cancel my orders, and redo it all over again. My bank has notified me and was deeply concerned about the transactions that were being made from my checking account, fraudulent activities! A transaction has been made again, which it’s still pending, but I canceled that order once I seen the price was more than what I agreed on. This is the first time my orders went completely wrong! Since this was the first time this has ever happened to me I was willing to give it another chance. Output: Merchandise quality - positive, Merchandise - price - negative, Merchandise - price - negative, Order - accuracy - negative, Order - impact - negative, Order - repeatability - negative, Order - impact - negative, Transaction - accuracy - negative, Transaction - impact - negative $$$

Not opening a chat

So me and my friend were talking and I put too much emojis I didn’t even get to send I kept copying and pasting u until it makes a long paragraph because I wanted to try something but it just lagged and then I left WhatsApp and went back onto it and clicked on the friend I was texting but it didn’t open. Every time I click onto our chat, it doesn’t open it just lags on her name then I need to get off WhatsApp and on again I also turned off my phone and opened it again and still the same problem. I could open other peoples chat but not me and hers. It does let me go onto her contact info when I long click on her name but when I tried to get back onto our chat it wouldn’t work I even tried to do the chat search and it wouldn’t work. What would only work is the media,links and docs and the starred messages so please try to help me out with getting back onto our chat.❤️

Messaging

Chat

Negative

Messaging - Chat - Negative

### USER:Not opening a chat, So me and my friend were talking and I put too much emojis I didn’t even get to send I kept copying and pasting u until it makes a long paragraph because I wanted to try something but it just lagged and then I left WhatsApp and went back onto it and clicked on the friend I was texting but it didn’t open. Every time I click onto our chat, it doesn’t open it just lags on her name then I need to get off WhatsApp and on again I also turned off my phone and opened it again and still the same problem. I could open other peoples chat but not me and hers. It does let me go onto her contact info when I long click on her name but when I tried to get back onto our chat it wouldn’t work I even tried to do the chat search and it wouldn’t work. What would only work is the media,links and docs and the starred messages so please try to help me out with getting back onto our chat.❤️ ### ASSISTANT: Messaging - Chat - Negative )))

### Review: title: Not opening a chat, content: So me and my friend were talking and I put too much emojis I didn’t even get to send I kept copying and pasting u until it makes a long paragraph because I wanted to try something but it just lagged and then I left WhatsApp and went back onto it and clicked on the friend I was texting but it didn’t open. Every time I click onto our chat, it doesn’t open it just lags on her name then I need to get off WhatsApp and on again I also turned off my phone and opened it again and still the same problem. I could open other peoples chat but not me and hers. It does let me go onto her contact info when I long click on her name but when I tried to get back onto our chat it wouldn’t work I even tried to do the chat search and it wouldn’t work. What would only work is the media,links and docs and the starred messages so please try to help me out with getting back onto our chat.❤️ ### Analysis: categories: Messaging, aspects: Chat, sentiments: Negative )))

### Review: title: Not opening a chat, content: So me and my friend were talking and I put too much emojis I didn’t even get to send I kept copying and pasting u until it makes a long paragraph because I wanted to try something but it just lagged and then I left WhatsApp and went back onto it and clicked on the friend I was texting but it didn’t open. Every time I click onto our chat, it doesn’t open it just lags on her name then I need to get off WhatsApp and on again I also turned off my phone and opened it again and still the same problem. I could open other peoples chat but not me and hers. It does let me go onto her contact info when I long click on her name but when I tried to get back onto our chat it wouldn’t work I even tried to do the chat search and it wouldn’t work. What would only work is the media,links and docs and the starred messages so please try to help me out with getting back onto our chat.❤️ ### Analysis: categories: (Messaging) aspects: (Chat) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Not opening a chat, So me and my friend were talking and I put too much emojis I didn’t even get to send I kept copying and pasting u until it makes a long paragraph because I wanted to try something but it just lagged and then I left WhatsApp and went back onto it and clicked on the friend I was texting but it didn’t open. Every time I click onto our chat, it doesn’t open it just lags on her name then I need to get off WhatsApp and on again I also turned off my phone and opened it again and still the same problem. I could open other peoples chat but not me and hers. It does let me go onto her contact info when I long click on her name but when I tried to get back onto our chat it wouldn’t work I even tried to do the chat search and it wouldn’t work. What would only work is the media,links and docs and the starred messages so please try to help me out with getting back onto our chat.❤️ Output: Messaging - Chat - Negative $$$

Very helpful!

I’ve taken some Spanish when in college, but it always seemed to go too fast. Cover a subject, memorize, and regurgitate the information and move on. Only, that method never really stuck with me. I consider myself a beginner and I needed a course that would allow me to do it at my pace. With Babbel I can go back to previous courses a take them again to make them ‘stick’ in my brain. , My only problem is the review tests in the app. I wish I could do the review test over and over, but I can’t. Once you take the tests they’re gone. Unless I’m wrong and you can somehow reset the feature to allow multiple review tests, I have not found a way yet. , Really like the app. Would definitely recommend it. I has me inspired to one day take a South American Spanish immersion course for a few weeks, then move on to take the DELE exam. If you dream, dream big. Right?

Education, Education, Education

App Interface, Content, Review Feature

Positive, Positive, Negative

Education - App Interface - Positive, Education - Content - Positive, Education - Review Feature - Negative

### USER:Very helpful!, I’ve taken some Spanish when in college, but it always seemed to go too fast. Cover a subject, memorize, and regurgitate the information and move on. Only, that method never really stuck with me. I consider myself a beginner and I needed a course that would allow me to do it at my pace. With Babbel I can go back to previous courses a take them again to make them ‘stick’ in my brain. , My only problem is the review tests in the app. I wish I could do the review test over and over, but I can’t. Once you take the tests they’re gone. Unless I’m wrong and you can somehow reset the feature to allow multiple review tests, I have not found a way yet. , Really like the app. Would definitely recommend it. I has me inspired to one day take a South American Spanish immersion course for a few weeks, then move on to take the DELE exam. If you dream, dream big. Right? ### ASSISTANT: Education - App Interface - Positive, Education - Content - Positive, Education - Review Feature - Negative )))

### Review: title: Very helpful!, content: I’ve taken some Spanish when in college, but it always seemed to go too fast. Cover a subject, memorize, and regurgitate the information and move on. Only, that method never really stuck with me. I consider myself a beginner and I needed a course that would allow me to do it at my pace. With Babbel I can go back to previous courses a take them again to make them ‘stick’ in my brain. , My only problem is the review tests in the app. I wish I could do the review test over and over, but I can’t. Once you take the tests they’re gone. Unless I’m wrong and you can somehow reset the feature to allow multiple review tests, I have not found a way yet. , Really like the app. Would definitely recommend it. I has me inspired to one day take a South American Spanish immersion course for a few weeks, then move on to take the DELE exam. If you dream, dream big. Right? ### Analysis: categories: Education, Education, Education, aspects: App Interface, Content, Review Feature, sentiments: Positive, Positive, Negative )))

### Review: title: Very helpful!, content: I’ve taken some Spanish when in college, but it always seemed to go too fast. Cover a subject, memorize, and regurgitate the information and move on. Only, that method never really stuck with me. I consider myself a beginner and I needed a course that would allow me to do it at my pace. With Babbel I can go back to previous courses a take them again to make them ‘stick’ in my brain. , My only problem is the review tests in the app. I wish I could do the review test over and over, but I can’t. Once you take the tests they’re gone. Unless I’m wrong and you can somehow reset the feature to allow multiple review tests, I have not found a way yet. , Really like the app. Would definitely recommend it. I has me inspired to one day take a South American Spanish immersion course for a few weeks, then move on to take the DELE exam. If you dream, dream big. Right? ### Analysis: categories: (Education, Education, Education) aspects: (App Interface, Content, Review Feature) sentiments: (Positive, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Very helpful!, I’ve taken some Spanish when in college, but it always seemed to go too fast. Cover a subject, memorize, and regurgitate the information and move on. Only, that method never really stuck with me. I consider myself a beginner and I needed a course that would allow me to do it at my pace. With Babbel I can go back to previous courses a take them again to make them ‘stick’ in my brain. , My only problem is the review tests in the app. I wish I could do the review test over and over, but I can’t. Once you take the tests they’re gone. Unless I’m wrong and you can somehow reset the feature to allow multiple review tests, I have not found a way yet. , Really like the app. Would definitely recommend it. I has me inspired to one day take a South American Spanish immersion course for a few weeks, then move on to take the DELE exam. If you dream, dream big. Right? Output: Education - App Interface - Positive, Education - Content - Positive, Education - Review Feature - Negative $$$

Latest iOS upgrade is hideous.

The latest upgrade for this app is absolutely atrocious and stupid. Nothing works! Who’s bright idea was it to move the search bar down to the bottom of the phone? Why would you all do that and not make it optional for the clients? I keep accidentally hitting it thinking I’m hitting something else, if you all copied this from the iPhone interface that was dumb as a cow drinking pig milk because at least apple let its users DECIDE if they wanted the search bar at the bottom or top of their safari browsers. THEN why oh why is it when I click my little heart/save to list button it no longer lets me choose which list to save it to? Whoever signed off on these decisions is an idiot and did not think about UI or UX at all. And if the person reading this who designed it doesn’t know what UI or UX stands for they should have never been allowed to make these changes. An inconvenience waste of space.

App

UI/UX

negative

App - UI/UX - negative

### USER:Latest iOS upgrade is hideous., The latest upgrade for this app is absolutely atrocious and stupid. Nothing works! Who’s bright idea was it to move the search bar down to the bottom of the phone? Why would you all do that and not make it optional for the clients? I keep accidentally hitting it thinking I’m hitting something else, if you all copied this from the iPhone interface that was dumb as a cow drinking pig milk because at least apple let its users DECIDE if they wanted the search bar at the bottom or top of their safari browsers. THEN why oh why is it when I click my little heart/save to list button it no longer lets me choose which list to save it to? Whoever signed off on these decisions is an idiot and did not think about UI or UX at all. And if the person reading this who designed it doesn’t know what UI or UX stands for they should have never been allowed to make these changes. An inconvenience waste of space. ### ASSISTANT: App - UI/UX - negative )))

### Review: title: Latest iOS upgrade is hideous., content: The latest upgrade for this app is absolutely atrocious and stupid. Nothing works! Who’s bright idea was it to move the search bar down to the bottom of the phone? Why would you all do that and not make it optional for the clients? I keep accidentally hitting it thinking I’m hitting something else, if you all copied this from the iPhone interface that was dumb as a cow drinking pig milk because at least apple let its users DECIDE if they wanted the search bar at the bottom or top of their safari browsers. THEN why oh why is it when I click my little heart/save to list button it no longer lets me choose which list to save it to? Whoever signed off on these decisions is an idiot and did not think about UI or UX at all. And if the person reading this who designed it doesn’t know what UI or UX stands for they should have never been allowed to make these changes. An inconvenience waste of space. ### Analysis: categories: App, aspects: UI/UX, sentiments: negative )))

### Review: title: Latest iOS upgrade is hideous., content: The latest upgrade for this app is absolutely atrocious and stupid. Nothing works! Who’s bright idea was it to move the search bar down to the bottom of the phone? Why would you all do that and not make it optional for the clients? I keep accidentally hitting it thinking I’m hitting something else, if you all copied this from the iPhone interface that was dumb as a cow drinking pig milk because at least apple let its users DECIDE if they wanted the search bar at the bottom or top of their safari browsers. THEN why oh why is it when I click my little heart/save to list button it no longer lets me choose which list to save it to? Whoever signed off on these decisions is an idiot and did not think about UI or UX at all. And if the person reading this who designed it doesn’t know what UI or UX stands for they should have never been allowed to make these changes. An inconvenience waste of space. ### Analysis: categories: (App) aspects: (UI/UX) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Latest iOS upgrade is hideous., The latest upgrade for this app is absolutely atrocious and stupid. Nothing works! Who’s bright idea was it to move the search bar down to the bottom of the phone? Why would you all do that and not make it optional for the clients? I keep accidentally hitting it thinking I’m hitting something else, if you all copied this from the iPhone interface that was dumb as a cow drinking pig milk because at least apple let its users DECIDE if they wanted the search bar at the bottom or top of their safari browsers. THEN why oh why is it when I click my little heart/save to list button it no longer lets me choose which list to save it to? Whoever signed off on these decisions is an idiot and did not think about UI or UX at all. And if the person reading this who designed it doesn’t know what UI or UX stands for they should have never been allowed to make these changes. An inconvenience waste of space. Output: App - UI/UX - negative $$$

WhatsApp crashes no matter what

My latest WhatsApp version on iPhone 13 Pro stopped working all of a sudden last night. After following all troubleshooting steps recommended by Apple team I figured out that only WhatsApp application is not functioning but rest all applications on my phone are working as expected., , Irrespective of offload/reinstall, delete and fresh install WhatsApp keeps crashing. Strange thing is that after deleting and reinstalling the WhatsApp in iPhone storage settings WhatsApp shows 22GB memory consumption which means good and bad. Delete operation didn’t really erase data and docs but bad thing is that it doesn’t allow WhatsApp to function when it gets reinstalled. , , Most disappointing thing in this situation is that WhatsApp support team’s lack of intent to address this issue for their loyal customer. They don’t even attempt to understand and triage the issue but just prescribe a next step saying that it is iOS issue and I need to reconfigure my iPhone as a brand new device and ready to afford to lose all my other apps, data, etc. in this process., , I am expecting some one from WhatsApp support team to look into this review and address this genuine issue further.

Functionality, Responsiveness

Stability, Support

negative, negative

Functionality - Stability - negative, Responsiveness - Support - negative

### USER:WhatsApp crashes no matter what, My latest WhatsApp version on iPhone 13 Pro stopped working all of a sudden last night. After following all troubleshooting steps recommended by Apple team I figured out that only WhatsApp application is not functioning but rest all applications on my phone are working as expected., , Irrespective of offload/reinstall, delete and fresh install WhatsApp keeps crashing. Strange thing is that after deleting and reinstalling the WhatsApp in iPhone storage settings WhatsApp shows 22GB memory consumption which means good and bad. Delete operation didn’t really erase data and docs but bad thing is that it doesn’t allow WhatsApp to function when it gets reinstalled. , , Most disappointing thing in this situation is that WhatsApp support team’s lack of intent to address this issue for their loyal customer. They don’t even attempt to understand and triage the issue but just prescribe a next step saying that it is iOS issue and I need to reconfigure my iPhone as a brand new device and ready to afford to lose all my other apps, data, etc. in this process., , I am expecting some one from WhatsApp support team to look into this review and address this genuine issue further. ### ASSISTANT: Functionality - Stability - negative, Responsiveness - Support - negative )))

### Review: title: WhatsApp crashes no matter what, content: My latest WhatsApp version on iPhone 13 Pro stopped working all of a sudden last night. After following all troubleshooting steps recommended by Apple team I figured out that only WhatsApp application is not functioning but rest all applications on my phone are working as expected., , Irrespective of offload/reinstall, delete and fresh install WhatsApp keeps crashing. Strange thing is that after deleting and reinstalling the WhatsApp in iPhone storage settings WhatsApp shows 22GB memory consumption which means good and bad. Delete operation didn’t really erase data and docs but bad thing is that it doesn’t allow WhatsApp to function when it gets reinstalled. , , Most disappointing thing in this situation is that WhatsApp support team’s lack of intent to address this issue for their loyal customer. They don’t even attempt to understand and triage the issue but just prescribe a next step saying that it is iOS issue and I need to reconfigure my iPhone as a brand new device and ready to afford to lose all my other apps, data, etc. in this process., , I am expecting some one from WhatsApp support team to look into this review and address this genuine issue further. ### Analysis: categories: Functionality, Responsiveness, aspects: Stability, Support, sentiments: negative, negative )))

### Review: title: WhatsApp crashes no matter what, content: My latest WhatsApp version on iPhone 13 Pro stopped working all of a sudden last night. After following all troubleshooting steps recommended by Apple team I figured out that only WhatsApp application is not functioning but rest all applications on my phone are working as expected., , Irrespective of offload/reinstall, delete and fresh install WhatsApp keeps crashing. Strange thing is that after deleting and reinstalling the WhatsApp in iPhone storage settings WhatsApp shows 22GB memory consumption which means good and bad. Delete operation didn’t really erase data and docs but bad thing is that it doesn’t allow WhatsApp to function when it gets reinstalled. , , Most disappointing thing in this situation is that WhatsApp support team’s lack of intent to address this issue for their loyal customer. They don’t even attempt to understand and triage the issue but just prescribe a next step saying that it is iOS issue and I need to reconfigure my iPhone as a brand new device and ready to afford to lose all my other apps, data, etc. in this process., , I am expecting some one from WhatsApp support team to look into this review and address this genuine issue further. ### Analysis: categories: (Functionality, Responsiveness) aspects: (Stability, Support) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: WhatsApp crashes no matter what, My latest WhatsApp version on iPhone 13 Pro stopped working all of a sudden last night. After following all troubleshooting steps recommended by Apple team I figured out that only WhatsApp application is not functioning but rest all applications on my phone are working as expected., , Irrespective of offload/reinstall, delete and fresh install WhatsApp keeps crashing. Strange thing is that after deleting and reinstalling the WhatsApp in iPhone storage settings WhatsApp shows 22GB memory consumption which means good and bad. Delete operation didn’t really erase data and docs but bad thing is that it doesn’t allow WhatsApp to function when it gets reinstalled. , , Most disappointing thing in this situation is that WhatsApp support team’s lack of intent to address this issue for their loyal customer. They don’t even attempt to understand and triage the issue but just prescribe a next step saying that it is iOS issue and I need to reconfigure my iPhone as a brand new device and ready to afford to lose all my other apps, data, etc. in this process., , I am expecting some one from WhatsApp support team to look into this review and address this genuine issue further. Output: Functionality - Stability - negative, Responsiveness - Support - negative $$$

Ashleigh Mckinney calls home

The Gilman Scholarship is a huge honor given to only 800 students in the US and it is an international scholarship. It’s given to students based your essay and it’s a opportunity based on financial need to have the opportunity to be able to afford the chance to help others and study abroad where they otherwise could not afford it. Ashleigh will study advanced mathematics and intern to help disadvantaged people to go to her page and am worried how she will make it there, so when I found the whatsup app to be able to talk to her it was an awnser to beautiful app so loved ones can call home

Communication

App

positive

Communication - App - positive

### USER:Ashleigh Mckinney calls home, The Gilman Scholarship is a huge honor given to only 800 students in the US and it is an international scholarship. It’s given to students based your essay and it’s a opportunity based on financial need to have the opportunity to be able to afford the chance to help others and study abroad where they otherwise could not afford it. Ashleigh will study advanced mathematics and intern to help disadvantaged people to go to her page and am worried how she will make it there, so when I found the whatsup app to be able to talk to her it was an awnser to beautiful app so loved ones can call home ### ASSISTANT: Communication - App - positive )))

### Review: title: Ashleigh Mckinney calls home, content: The Gilman Scholarship is a huge honor given to only 800 students in the US and it is an international scholarship. It’s given to students based your essay and it’s a opportunity based on financial need to have the opportunity to be able to afford the chance to help others and study abroad where they otherwise could not afford it. Ashleigh will study advanced mathematics and intern to help disadvantaged people to go to her page and am worried how she will make it there, so when I found the whatsup app to be able to talk to her it was an awnser to beautiful app so loved ones can call home ### Analysis: categories: Communication, aspects: App, sentiments: positive )))

### Review: title: Ashleigh Mckinney calls home, content: The Gilman Scholarship is a huge honor given to only 800 students in the US and it is an international scholarship. It’s given to students based your essay and it’s a opportunity based on financial need to have the opportunity to be able to afford the chance to help others and study abroad where they otherwise could not afford it. Ashleigh will study advanced mathematics and intern to help disadvantaged people to go to her page and am worried how she will make it there, so when I found the whatsup app to be able to talk to her it was an awnser to beautiful app so loved ones can call home ### Analysis: categories: (Communication) aspects: (App) sentiments: (positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Ashleigh Mckinney calls home, The Gilman Scholarship is a huge honor given to only 800 students in the US and it is an international scholarship. It’s given to students based your essay and it’s a opportunity based on financial need to have the opportunity to be able to afford the chance to help others and study abroad where they otherwise could not afford it. Ashleigh will study advanced mathematics and intern to help disadvantaged people to go to her page and am worried how she will make it there, so when I found the whatsup app to be able to talk to her it was an awnser to beautiful app so loved ones can call home Output: Communication - App - positive $$$

Easy service but unreliable

We did a call with a doctor today because our son was sent home from school feeling unwell. We were told by his daycare we would need a note from a doctor for him to go back. We knew our son was fine and only scheduled the appointment to get the note. They were concerned about a skin rash that we knew to be eczema. During the appointment we requested the note and we were told that the note would be in his chart by the physician. The note never showed up, so I called back asking for the note. There is no way for them to request the note and I was told if I needed one I could schedule and pay any associate fees for another appointment. I was told that the doctor’s note was “not guaranteed.” I don’t know what more of a guarantee I can get than the doctor telling me he will write one. How many appointments do I pay for before I get the note. It could be limitless! What a racket. They were not willing to waive any fees and the appointments are not recorded, so it’s my word against no one.

Medical Services, Medical Services, Medical Services

Doctor's Note, Fees, Scheduling

Negative, Negative, Negative

Medical Services - Doctor's Note - Negative, Medical Services - Fees - Negative, Medical Services - Scheduling - Negative

### USER:Easy service but unreliable, We did a call with a doctor today because our son was sent home from school feeling unwell. We were told by his daycare we would need a note from a doctor for him to go back. We knew our son was fine and only scheduled the appointment to get the note. They were concerned about a skin rash that we knew to be eczema. During the appointment we requested the note and we were told that the note would be in his chart by the physician. The note never showed up, so I called back asking for the note. There is no way for them to request the note and I was told if I needed one I could schedule and pay any associate fees for another appointment. I was told that the doctor’s note was “not guaranteed.” I don’t know what more of a guarantee I can get than the doctor telling me he will write one. How many appointments do I pay for before I get the note. It could be limitless! What a racket. They were not willing to waive any fees and the appointments are not recorded, so it’s my word against no one. ### ASSISTANT: Medical Services - Doctor's Note - Negative, Medical Services - Fees - Negative, Medical Services - Scheduling - Negative )))

### Review: title: Easy service but unreliable, content: We did a call with a doctor today because our son was sent home from school feeling unwell. We were told by his daycare we would need a note from a doctor for him to go back. We knew our son was fine and only scheduled the appointment to get the note. They were concerned about a skin rash that we knew to be eczema. During the appointment we requested the note and we were told that the note would be in his chart by the physician. The note never showed up, so I called back asking for the note. There is no way for them to request the note and I was told if I needed one I could schedule and pay any associate fees for another appointment. I was told that the doctor’s note was “not guaranteed.” I don’t know what more of a guarantee I can get than the doctor telling me he will write one. How many appointments do I pay for before I get the note. It could be limitless! What a racket. They were not willing to waive any fees and the appointments are not recorded, so it’s my word against no one. ### Analysis: categories: Medical Services, Medical Services, Medical Services, aspects: Doctor's Note, Fees, Scheduling, sentiments: Negative, Negative, Negative )))

### Review: title: Easy service but unreliable, content: We did a call with a doctor today because our son was sent home from school feeling unwell. We were told by his daycare we would need a note from a doctor for him to go back. We knew our son was fine and only scheduled the appointment to get the note. They were concerned about a skin rash that we knew to be eczema. During the appointment we requested the note and we were told that the note would be in his chart by the physician. The note never showed up, so I called back asking for the note. There is no way for them to request the note and I was told if I needed one I could schedule and pay any associate fees for another appointment. I was told that the doctor’s note was “not guaranteed.” I don’t know what more of a guarantee I can get than the doctor telling me he will write one. How many appointments do I pay for before I get the note. It could be limitless! What a racket. They were not willing to waive any fees and the appointments are not recorded, so it’s my word against no one. ### Analysis: categories: (Medical Services, Medical Services, Medical Services) aspects: (Doctor's Note, Fees, Scheduling) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Easy service but unreliable, We did a call with a doctor today because our son was sent home from school feeling unwell. We were told by his daycare we would need a note from a doctor for him to go back. We knew our son was fine and only scheduled the appointment to get the note. They were concerned about a skin rash that we knew to be eczema. During the appointment we requested the note and we were told that the note would be in his chart by the physician. The note never showed up, so I called back asking for the note. There is no way for them to request the note and I was told if I needed one I could schedule and pay any associate fees for another appointment. I was told that the doctor’s note was “not guaranteed.” I don’t know what more of a guarantee I can get than the doctor telling me he will write one. How many appointments do I pay for before I get the note. It could be limitless! What a racket. They were not willing to waive any fees and the appointments are not recorded, so it’s my word against no one. Output: Medical Services - Doctor's Note - Negative, Medical Services - Fees - Negative, Medical Services - Scheduling - Negative $$$

Where do I really even start?

This app is horrible. I believe at one point, years ago it was decent, but nowadays it is complete utter garbage. The report system on this app is so broken, it is insane. People on this app post porn, and gore and are able to receive warning after warning, meanwhile small accounts can post absolutely nothing and still get deleted? I had an account that was deleted and I’d literally done nothing on the account at all…what policy did I violate to get it deleted? I’ve had comments reported and deleted for saying that a group of people was not all evil, and that if you did think that it was “idiotic”. It was labeled as bullying and harassment when I’d done neither of those things? Meanwhile the actual bullies on this app can get away with saying whatever they want on fake accounts with no real restrictions at all. People can impersonate you on this app as well, with no consequences, even if you report the impersonators to Instagram with an ID they will do nothing, simply because they do not care. I have over 3.5k+ followers, and yet I only get about 100 views per story? Why is their so much censorship on this app? There has to be a change made, and I need the report requests I’ve sent to be answered.

App, App, App, App

Report System, Censorship, Impersonation, Account Deletion

Negative, Negative, Negative, Negative

App - Report System - Negative, App - Censorship - Negative, App - Impersonation - Negative, App - Account Deletion - Negative

### USER:Where do I really even start?, This app is horrible. I believe at one point, years ago it was decent, but nowadays it is complete utter garbage. The report system on this app is so broken, it is insane. People on this app post porn, and gore and are able to receive warning after warning, meanwhile small accounts can post absolutely nothing and still get deleted? I had an account that was deleted and I’d literally done nothing on the account at all…what policy did I violate to get it deleted? I’ve had comments reported and deleted for saying that a group of people was not all evil, and that if you did think that it was “idiotic”. It was labeled as bullying and harassment when I’d done neither of those things? Meanwhile the actual bullies on this app can get away with saying whatever they want on fake accounts with no real restrictions at all. People can impersonate you on this app as well, with no consequences, even if you report the impersonators to Instagram with an ID they will do nothing, simply because they do not care. I have over 3.5k+ followers, and yet I only get about 100 views per story? Why is their so much censorship on this app? There has to be a change made, and I need the report requests I’ve sent to be answered. ### ASSISTANT: App - Report System - Negative, App - Censorship - Negative, App - Impersonation - Negative, App - Account Deletion - Negative )))

### Review: title: Where do I really even start?, content: This app is horrible. I believe at one point, years ago it was decent, but nowadays it is complete utter garbage. The report system on this app is so broken, it is insane. People on this app post porn, and gore and are able to receive warning after warning, meanwhile small accounts can post absolutely nothing and still get deleted? I had an account that was deleted and I’d literally done nothing on the account at all…what policy did I violate to get it deleted? I’ve had comments reported and deleted for saying that a group of people was not all evil, and that if you did think that it was “idiotic”. It was labeled as bullying and harassment when I’d done neither of those things? Meanwhile the actual bullies on this app can get away with saying whatever they want on fake accounts with no real restrictions at all. People can impersonate you on this app as well, with no consequences, even if you report the impersonators to Instagram with an ID they will do nothing, simply because they do not care. I have over 3.5k+ followers, and yet I only get about 100 views per story? Why is their so much censorship on this app? There has to be a change made, and I need the report requests I’ve sent to be answered. ### Analysis: categories: App, App, App, App, aspects: Report System, Censorship, Impersonation, Account Deletion, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Where do I really even start?, content: This app is horrible. I believe at one point, years ago it was decent, but nowadays it is complete utter garbage. The report system on this app is so broken, it is insane. People on this app post porn, and gore and are able to receive warning after warning, meanwhile small accounts can post absolutely nothing and still get deleted? I had an account that was deleted and I’d literally done nothing on the account at all…what policy did I violate to get it deleted? I’ve had comments reported and deleted for saying that a group of people was not all evil, and that if you did think that it was “idiotic”. It was labeled as bullying and harassment when I’d done neither of those things? Meanwhile the actual bullies on this app can get away with saying whatever they want on fake accounts with no real restrictions at all. People can impersonate you on this app as well, with no consequences, even if you report the impersonators to Instagram with an ID they will do nothing, simply because they do not care. I have over 3.5k+ followers, and yet I only get about 100 views per story? Why is their so much censorship on this app? There has to be a change made, and I need the report requests I’ve sent to be answered. ### Analysis: categories: (App, App, App, App) aspects: (Report System, Censorship, Impersonation, Account Deletion) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Where do I really even start?, This app is horrible. I believe at one point, years ago it was decent, but nowadays it is complete utter garbage. The report system on this app is so broken, it is insane. People on this app post porn, and gore and are able to receive warning after warning, meanwhile small accounts can post absolutely nothing and still get deleted? I had an account that was deleted and I’d literally done nothing on the account at all…what policy did I violate to get it deleted? I’ve had comments reported and deleted for saying that a group of people was not all evil, and that if you did think that it was “idiotic”. It was labeled as bullying and harassment when I’d done neither of those things? Meanwhile the actual bullies on this app can get away with saying whatever they want on fake accounts with no real restrictions at all. People can impersonate you on this app as well, with no consequences, even if you report the impersonators to Instagram with an ID they will do nothing, simply because they do not care. I have over 3.5k+ followers, and yet I only get about 100 views per story? Why is their so much censorship on this app? There has to be a change made, and I need the report requests I’ve sent to be answered. Output: App - Report System - Negative, App - Censorship - Negative, App - Impersonation - Negative, App - Account Deletion - Negative $$$

New Layout is Terrible..

As the subject so clearly states.. the new layout is absolutely horrendous and EXTREMELY hard to navigate. I HATE not having any room to scroll without clicking onto a post or taking me to a reel instead of PAUSING THE VIDEO!!!!!!!!! Also the app looks wayyyyyyyyyy too seamless. Everything blends into each other and looks like one big BLOB- or one big blog post, rather! Another thing.. plz move the activity tab back!!! Some people don’t have the largest reach and instead of placing things the way we’ve liked, gotten used to, AND was logically sound, you changed the layout just to highlight the store and use people’s familiarity with going RIGHT THERE to come into place but it WON’T & will definitely make the experience so much lesser as it already has for me. I was barely holding onto to insta and liked coming onto here for easy scrolling and a not-too-complex site to navigate but now everything is everything and placed everywhere and there’s all new controls and ways to get used to what was already becoming a burden.... and don’t even get me STARTED on the INSANE amount of ads!!!!!!!!!!!! PLUS THE ADS RECOMMENDED FROM OTHER PAGES?!?!?!???!?!?! SOMETHING IS ABSOLUTELY WRONG WITH ALL OF YOU FOR THINKING THIS UPDATE WAS GOOD OR PROGRESSIVE!!!!!!!!!!!!!!!

App, App, App, App, App, App, App

Layout, Navigation, Videos, Design, Activity Tab, User Interface, Ads

Negative, Negative, Negative, Negative, Negative, Negative, Negative

App - Layout - Negative, App - Navigation - Negative, App - Videos - Negative, App - Design - Negative, App - Activity Tab - Negative, App - User Interface - Negative, App - Ads - Negative

### USER:New Layout is Terrible.., As the subject so clearly states.. the new layout is absolutely horrendous and EXTREMELY hard to navigate. I HATE not having any room to scroll without clicking onto a post or taking me to a reel instead of PAUSING THE VIDEO!!!!!!!!! Also the app looks wayyyyyyyyyy too seamless. Everything blends into each other and looks like one big BLOB- or one big blog post, rather! Another thing.. plz move the activity tab back!!! Some people don’t have the largest reach and instead of placing things the way we’ve liked, gotten used to, AND was logically sound, you changed the layout just to highlight the store and use people’s familiarity with going RIGHT THERE to come into place but it WON’T & will definitely make the experience so much lesser as it already has for me. I was barely holding onto to insta and liked coming onto here for easy scrolling and a not-too-complex site to navigate but now everything is everything and placed everywhere and there’s all new controls and ways to get used to what was already becoming a burden.... and don’t even get me STARTED on the INSANE amount of ads!!!!!!!!!!!! PLUS THE ADS RECOMMENDED FROM OTHER PAGES?!?!?!???!?!?! SOMETHING IS ABSOLUTELY WRONG WITH ALL OF YOU FOR THINKING THIS UPDATE WAS GOOD OR PROGRESSIVE!!!!!!!!!!!!!!! ### ASSISTANT: App - Layout - Negative, App - Navigation - Negative, App - Videos - Negative, App - Design - Negative, App - Activity Tab - Negative, App - User Interface - Negative, App - Ads - Negative )))

### Review: title: New Layout is Terrible.., content: As the subject so clearly states.. the new layout is absolutely horrendous and EXTREMELY hard to navigate. I HATE not having any room to scroll without clicking onto a post or taking me to a reel instead of PAUSING THE VIDEO!!!!!!!!! Also the app looks wayyyyyyyyyy too seamless. Everything blends into each other and looks like one big BLOB- or one big blog post, rather! Another thing.. plz move the activity tab back!!! Some people don’t have the largest reach and instead of placing things the way we’ve liked, gotten used to, AND was logically sound, you changed the layout just to highlight the store and use people’s familiarity with going RIGHT THERE to come into place but it WON’T & will definitely make the experience so much lesser as it already has for me. I was barely holding onto to insta and liked coming onto here for easy scrolling and a not-too-complex site to navigate but now everything is everything and placed everywhere and there’s all new controls and ways to get used to what was already becoming a burden.... and don’t even get me STARTED on the INSANE amount of ads!!!!!!!!!!!! PLUS THE ADS RECOMMENDED FROM OTHER PAGES?!?!?!???!?!?! SOMETHING IS ABSOLUTELY WRONG WITH ALL OF YOU FOR THINKING THIS UPDATE WAS GOOD OR PROGRESSIVE!!!!!!!!!!!!!!! ### Analysis: categories: App, App, App, App, App, App, App, aspects: Layout, Navigation, Videos, Design, Activity Tab, User Interface, Ads, sentiments: Negative, Negative, Negative, Negative, Negative, Negative, Negative )))

### Review: title: New Layout is Terrible.., content: As the subject so clearly states.. the new layout is absolutely horrendous and EXTREMELY hard to navigate. I HATE not having any room to scroll without clicking onto a post or taking me to a reel instead of PAUSING THE VIDEO!!!!!!!!! Also the app looks wayyyyyyyyyy too seamless. Everything blends into each other and looks like one big BLOB- or one big blog post, rather! Another thing.. plz move the activity tab back!!! Some people don’t have the largest reach and instead of placing things the way we’ve liked, gotten used to, AND was logically sound, you changed the layout just to highlight the store and use people’s familiarity with going RIGHT THERE to come into place but it WON’T & will definitely make the experience so much lesser as it already has for me. I was barely holding onto to insta and liked coming onto here for easy scrolling and a not-too-complex site to navigate but now everything is everything and placed everywhere and there’s all new controls and ways to get used to what was already becoming a burden.... and don’t even get me STARTED on the INSANE amount of ads!!!!!!!!!!!! PLUS THE ADS RECOMMENDED FROM OTHER PAGES?!?!?!???!?!?! SOMETHING IS ABSOLUTELY WRONG WITH ALL OF YOU FOR THINKING THIS UPDATE WAS GOOD OR PROGRESSIVE!!!!!!!!!!!!!!! ### Analysis: categories: (App, App, App, App, App, App, App) aspects: (Layout, Navigation, Videos, Design, Activity Tab, User Interface, Ads) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: New Layout is Terrible.., As the subject so clearly states.. the new layout is absolutely horrendous and EXTREMELY hard to navigate. I HATE not having any room to scroll without clicking onto a post or taking me to a reel instead of PAUSING THE VIDEO!!!!!!!!! Also the app looks wayyyyyyyyyy too seamless. Everything blends into each other and looks like one big BLOB- or one big blog post, rather! Another thing.. plz move the activity tab back!!! Some people don’t have the largest reach and instead of placing things the way we’ve liked, gotten used to, AND was logically sound, you changed the layout just to highlight the store and use people’s familiarity with going RIGHT THERE to come into place but it WON’T & will definitely make the experience so much lesser as it already has for me. I was barely holding onto to insta and liked coming onto here for easy scrolling and a not-too-complex site to navigate but now everything is everything and placed everywhere and there’s all new controls and ways to get used to what was already becoming a burden.... and don’t even get me STARTED on the INSANE amount of ads!!!!!!!!!!!! PLUS THE ADS RECOMMENDED FROM OTHER PAGES?!?!?!???!?!?! SOMETHING IS ABSOLUTELY WRONG WITH ALL OF YOU FOR THINKING THIS UPDATE WAS GOOD OR PROGRESSIVE!!!!!!!!!!!!!!! Output: App - Layout - Negative, App - Navigation - Negative, App - Videos - Negative, App - Design - Negative, App - Activity Tab - Negative, App - User Interface - Negative, App - Ads - Negative $$$

Customer Service Is Great

Mira, the Customer Service person listened to my story as well as figured out how to best solve the solution. She made my experience an A plus plus experience. I wish more representatives like her worked in all places when customers have a need for help. Her kindness and ability to use her system made my initial disappointment go away since the replacement will arrive before the event. The great news is my stress level was low and I felt heard. I wish I could talk to her boss but I don’t know how to get a review to her. A raise is definitely warranted!!!

Customer Service, Customer Service, Customer Service, Customer Service, Customer Service

Responsiveness, Helpfulness, Empathy, System Proficiency, Problem Solving

Positive, Positive, Positive, Positive, Positive

Customer Service - Responsiveness - Positive, Customer Service - Helpfulness - Positive, Customer Service - Empathy - Positive, Customer Service - System Proficiency - Positive, Customer Service - Problem Solving - Positive

### USER:Customer Service Is Great, Mira, the Customer Service person listened to my story as well as figured out how to best solve the solution. She made my experience an A plus plus experience. I wish more representatives like her worked in all places when customers have a need for help. Her kindness and ability to use her system made my initial disappointment go away since the replacement will arrive before the event. The great news is my stress level was low and I felt heard. I wish I could talk to her boss but I don’t know how to get a review to her. A raise is definitely warranted!!! ### ASSISTANT: Customer Service - Responsiveness - Positive, Customer Service - Helpfulness - Positive, Customer Service - Empathy - Positive, Customer Service - System Proficiency - Positive, Customer Service - Problem Solving - Positive )))

### Review: title: Customer Service Is Great, content: Mira, the Customer Service person listened to my story as well as figured out how to best solve the solution. She made my experience an A plus plus experience. I wish more representatives like her worked in all places when customers have a need for help. Her kindness and ability to use her system made my initial disappointment go away since the replacement will arrive before the event. The great news is my stress level was low and I felt heard. I wish I could talk to her boss but I don’t know how to get a review to her. A raise is definitely warranted!!! ### Analysis: categories: Customer Service, Customer Service, Customer Service, Customer Service, Customer Service, aspects: Responsiveness, Helpfulness, Empathy, System Proficiency, Problem Solving, sentiments: Positive, Positive, Positive, Positive, Positive )))

### Review: title: Customer Service Is Great, content: Mira, the Customer Service person listened to my story as well as figured out how to best solve the solution. She made my experience an A plus plus experience. I wish more representatives like her worked in all places when customers have a need for help. Her kindness and ability to use her system made my initial disappointment go away since the replacement will arrive before the event. The great news is my stress level was low and I felt heard. I wish I could talk to her boss but I don’t know how to get a review to her. A raise is definitely warranted!!! ### Analysis: categories: (Customer Service, Customer Service, Customer Service, Customer Service, Customer Service) aspects: (Responsiveness, Helpfulness, Empathy, System Proficiency, Problem Solving) sentiments: (Positive, Positive, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Customer Service Is Great, Mira, the Customer Service person listened to my story as well as figured out how to best solve the solution. She made my experience an A plus plus experience. I wish more representatives like her worked in all places when customers have a need for help. Her kindness and ability to use her system made my initial disappointment go away since the replacement will arrive before the event. The great news is my stress level was low and I felt heard. I wish I could talk to her boss but I don’t know how to get a review to her. A raise is definitely warranted!!! Output: Customer Service - Responsiveness - Positive, Customer Service - Helpfulness - Positive, Customer Service - Empathy - Positive, Customer Service - System Proficiency - Positive, Customer Service - Problem Solving - Positive $$$

Don’t do it - they won’t protect , help or assist you

Every since Mark Zuckerberg bought Instagram it has gone down hill every since , , I got the app weeks after it launch so I can say with a full heart how much Meta / Facebook has ruined this application. Before it was about artist, photographers and adventure seekers learning from one another and inspiring one another . Now, it’s advertisement after dual advertisement and that’s just the influencers. I recommend anyone not to get this application because before the pandemic - you can delete the application than ad it with no problem. Now it’s nearly impossible to delete the app because of their new programming. Facebook made it nearly impossible to delete, edit the settings or protest against unfair treatment. The number of minority or People of Color creative’s getting the same attention as white is nearly impossible. Asian hate as increased because of this app as well as death threats, businesses , and sexism. Don’t get this application - if you have death threats set against you they will not do anything about it. Same with sexism, hate speech or political commentary against Facebook. Documentaries and Essays have also been written that their children content has been connected to self harm - when asked Meta did nothing . , , Do not get this application - Meta will be the end of us all

App, App, App, App, App

Functionality, User experience, Safety, Content, Child-friendly

Negative, Negative, Negative, Negative, Negative

App - Content - Negative, App - Harassment - Negative, App - Security - Negative, App - Interface - Negative

### USER:Don’t do it - they won’t protect , help or assist you, Every since Mark Zuckerberg bought Instagram it has gone down hill every since , , I got the app weeks after it launch so I can say with a full heart how much Meta / Facebook has ruined this application. Before it was about artist, photographers and adventure seekers learning from one another and inspiring one another . Now, it’s advertisement after dual advertisement and that’s just the influencers. I recommend anyone not to get this application because before the pandemic - you can delete the application than ad it with no problem. Now it’s nearly impossible to delete the app because of their new programming. Facebook made it nearly impossible to delete, edit the settings or protest against unfair treatment. The number of minority or People of Color creative’s getting the same attention as white is nearly impossible. Asian hate as increased because of this app as well as death threats, businesses , and sexism. Don’t get this application - if you have death threats set against you they will not do anything about it. Same with sexism, hate speech or political commentary against Facebook. Documentaries and Essays have also been written that their children content has been connected to self harm - when asked Meta did nothing . , , Do not get this application - Meta will be the end of us all ### ASSISTANT: App - Content - Negative, App - Harassment - Negative, App - Security - Negative, App - Interface - Negative )))

### Review: title: Don’t do it - they won’t protect , help or assist you, content: Every since Mark Zuckerberg bought Instagram it has gone down hill every since , , I got the app weeks after it launch so I can say with a full heart how much Meta / Facebook has ruined this application. Before it was about artist, photographers and adventure seekers learning from one another and inspiring one another . Now, it’s advertisement after dual advertisement and that’s just the influencers. I recommend anyone not to get this application because before the pandemic - you can delete the application than ad it with no problem. Now it’s nearly impossible to delete the app because of their new programming. Facebook made it nearly impossible to delete, edit the settings or protest against unfair treatment. The number of minority or People of Color creative’s getting the same attention as white is nearly impossible. Asian hate as increased because of this app as well as death threats, businesses , and sexism. Don’t get this application - if you have death threats set against you they will not do anything about it. Same with sexism, hate speech or political commentary against Facebook. Documentaries and Essays have also been written that their children content has been connected to self harm - when asked Meta did nothing . , , Do not get this application - Meta will be the end of us all ### Analysis: categories: App, App, App, App, App, aspects: Functionality, User experience, Safety, Content, Child-friendly, sentiments: Negative, Negative, Negative, Negative, Negative )))

### Review: title: Don’t do it - they won’t protect , help or assist you, content: Every since Mark Zuckerberg bought Instagram it has gone down hill every since , , I got the app weeks after it launch so I can say with a full heart how much Meta / Facebook has ruined this application. Before it was about artist, photographers and adventure seekers learning from one another and inspiring one another . Now, it’s advertisement after dual advertisement and that’s just the influencers. I recommend anyone not to get this application because before the pandemic - you can delete the application than ad it with no problem. Now it’s nearly impossible to delete the app because of their new programming. Facebook made it nearly impossible to delete, edit the settings or protest against unfair treatment. The number of minority or People of Color creative’s getting the same attention as white is nearly impossible. Asian hate as increased because of this app as well as death threats, businesses , and sexism. Don’t get this application - if you have death threats set against you they will not do anything about it. Same with sexism, hate speech or political commentary against Facebook. Documentaries and Essays have also been written that their children content has been connected to self harm - when asked Meta did nothing . , , Do not get this application - Meta will be the end of us all ### Analysis: categories: (App, App, App, App, App) aspects: (Functionality, User experience, Safety, Content, Child-friendly) sentiments: (Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Don’t do it - they won’t protect , help or assist you, Every since Mark Zuckerberg bought Instagram it has gone down hill every since , , I got the app weeks after it launch so I can say with a full heart how much Meta / Facebook has ruined this application. Before it was about artist, photographers and adventure seekers learning from one another and inspiring one another . Now, it’s advertisement after dual advertisement and that’s just the influencers. I recommend anyone not to get this application because before the pandemic - you can delete the application than ad it with no problem. Now it’s nearly impossible to delete the app because of their new programming. Facebook made it nearly impossible to delete, edit the settings or protest against unfair treatment. The number of minority or People of Color creative’s getting the same attention as white is nearly impossible. Asian hate as increased because of this app as well as death threats, businesses , and sexism. Don’t get this application - if you have death threats set against you they will not do anything about it. Same with sexism, hate speech or political commentary against Facebook. Documentaries and Essays have also been written that their children content has been connected to self harm - when asked Meta did nothing . , , Do not get this application - Meta will be the end of us all Output: App - Content - Negative, App - Harassment - Negative, App - Security - Negative, App - Interface - Negative $$$

Honestly this is getting annoying

You guys need to start listening to your users. Everything on here is just so messed up, the whole algorithm thing is annoying, and the feed/comments should be in chronological order. I don’t want to see someone’s post from two weeks ago I want to see the posts that were posted an hour or two ago. Also it isn’t fair that only certain story stickers are available to everyone. Yes I get that when you release things to the public it take time for everyone to get it so that’s understandable but when only some stickers are released to certain people that’s when it becomes unfair. I want to be able to add links to my stories but I can’t because it’s not released to everyone or not everyone has gotten the update yet. Also some lgbtq+ post have been taken down and honestly that’s just not right what is so wrong with lgbtq+ is it effecting anyone personally? No, no it’s not. Also being a depression help account on instagram I find it really rude that you take down posts that talk about depression/anxiety/self harm, then give people lousy websites that that so called ‘help people’ with that stuff. Just leave the posts up so someone can hopefully find the post and give/get the person that posted it needed help that will actually help them. Instagram please just start listening to your users or Instagram is just going to become as dead as Facebook.

App, App, App, App, App, App, App

Feed/Comments Order, Algorithm, Features, LGBTQ+, Depression/Anxiety/Self Harm, Safety, Responsiveness

Negative, Negative, Negative, Negative, Negative, Negative, Negative

App - Algorithm - negative, App - Feed - negative, App - Explicit Content - negative, App - Feature Release - negative, App - Story - negative, App - User Experience - negative

### USER:Honestly this is getting annoying, You guys need to start listening to your users. Everything on here is just so messed up, the whole algorithm thing is annoying, and the feed/comments should be in chronological order. I don’t want to see someone’s post from two weeks ago I want to see the posts that were posted an hour or two ago. Also it isn’t fair that only certain story stickers are available to everyone. Yes I get that when you release things to the public it take time for everyone to get it so that’s understandable but when only some stickers are released to certain people that’s when it becomes unfair. I want to be able to add links to my stories but I can’t because it’s not released to everyone or not everyone has gotten the update yet. Also some lgbtq+ post have been taken down and honestly that’s just not right what is so wrong with lgbtq+ is it effecting anyone personally? No, no it’s not. Also being a depression help account on instagram I find it really rude that you take down posts that talk about depression/anxiety/self harm, then give people lousy websites that that so called ‘help people’ with that stuff. Just leave the posts up so someone can hopefully find the post and give/get the person that posted it needed help that will actually help them. Instagram please just start listening to your users or Instagram is just going to become as dead as Facebook. ### ASSISTANT: App - Algorithm - negative, App - Feed - negative, App - Explicit Content - negative, App - Feature Release - negative, App - Story - negative, App - User Experience - negative )))

### Review: title: Honestly this is getting annoying, content: You guys need to start listening to your users. Everything on here is just so messed up, the whole algorithm thing is annoying, and the feed/comments should be in chronological order. I don’t want to see someone’s post from two weeks ago I want to see the posts that were posted an hour or two ago. Also it isn’t fair that only certain story stickers are available to everyone. Yes I get that when you release things to the public it take time for everyone to get it so that’s understandable but when only some stickers are released to certain people that’s when it becomes unfair. I want to be able to add links to my stories but I can’t because it’s not released to everyone or not everyone has gotten the update yet. Also some lgbtq+ post have been taken down and honestly that’s just not right what is so wrong with lgbtq+ is it effecting anyone personally? No, no it’s not. Also being a depression help account on instagram I find it really rude that you take down posts that talk about depression/anxiety/self harm, then give people lousy websites that that so called ‘help people’ with that stuff. Just leave the posts up so someone can hopefully find the post and give/get the person that posted it needed help that will actually help them. Instagram please just start listening to your users or Instagram is just going to become as dead as Facebook. ### Analysis: categories: App, App, App, App, App, App, App, aspects: Feed/Comments Order, Algorithm, Features, LGBTQ+, Depression/Anxiety/Self Harm, Safety, Responsiveness, sentiments: Negative, Negative, Negative, Negative, Negative, Negative, Negative )))

### Review: title: Honestly this is getting annoying, content: You guys need to start listening to your users. Everything on here is just so messed up, the whole algorithm thing is annoying, and the feed/comments should be in chronological order. I don’t want to see someone’s post from two weeks ago I want to see the posts that were posted an hour or two ago. Also it isn’t fair that only certain story stickers are available to everyone. Yes I get that when you release things to the public it take time for everyone to get it so that’s understandable but when only some stickers are released to certain people that’s when it becomes unfair. I want to be able to add links to my stories but I can’t because it’s not released to everyone or not everyone has gotten the update yet. Also some lgbtq+ post have been taken down and honestly that’s just not right what is so wrong with lgbtq+ is it effecting anyone personally? No, no it’s not. Also being a depression help account on instagram I find it really rude that you take down posts that talk about depression/anxiety/self harm, then give people lousy websites that that so called ‘help people’ with that stuff. Just leave the posts up so someone can hopefully find the post and give/get the person that posted it needed help that will actually help them. Instagram please just start listening to your users or Instagram is just going to become as dead as Facebook. ### Analysis: categories: (App, App, App, App, App, App, App) aspects: (Feed/Comments Order, Algorithm, Features, LGBTQ+, Depression/Anxiety/Self Harm, Safety, Responsiveness) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Honestly this is getting annoying, You guys need to start listening to your users. Everything on here is just so messed up, the whole algorithm thing is annoying, and the feed/comments should be in chronological order. I don’t want to see someone’s post from two weeks ago I want to see the posts that were posted an hour or two ago. Also it isn’t fair that only certain story stickers are available to everyone. Yes I get that when you release things to the public it take time for everyone to get it so that’s understandable but when only some stickers are released to certain people that’s when it becomes unfair. I want to be able to add links to my stories but I can’t because it’s not released to everyone or not everyone has gotten the update yet. Also some lgbtq+ post have been taken down and honestly that’s just not right what is so wrong with lgbtq+ is it effecting anyone personally? No, no it’s not. Also being a depression help account on instagram I find it really rude that you take down posts that talk about depression/anxiety/self harm, then give people lousy websites that that so called ‘help people’ with that stuff. Just leave the posts up so someone can hopefully find the post and give/get the person that posted it needed help that will actually help them. Instagram please just start listening to your users or Instagram is just going to become as dead as Facebook. Output: App - Algorithm - negative, App - Feed - negative, App - Explicit Content - negative, App - Feature Release - negative, App - Story - negative, App - User Experience - negative $$$

App feedback

I found this app to be useless. I haven’t learnt anything more than I already knew in Spanish. , The microphone is not configured properly and it doesn’t understand me. Next there is so much typing and writing required and click this and click that, making it so hard and frustrating. Even the keyboard is. It configured where I can speak to it. You have to type and type and type. Perhaps the thing which annoyed me the most was that there is no streamlining in learning the process. I felt like I was jumping from one place to another. The gradual steps are not present. One minute it goes to basic and then jumps to an advance chapter with rapid conversations that I couldn’t understand. Then there is all this unnecessary information being taught like what’s specific fruits are called in specific regions, what excursions or historical sites are and how to pronounce them. What’s traditional food in certain areas are. This is like advance stuff, right now I just need to focus on the language and it’s basics. Nouns, conjugation of verbs, tenses etc. I wasted a whole year with Babbel. And they have the audacity to say “ learn a language as little as in 3 weeks”. what a boatload of crap. Tsk tsk tsk

Learning Content, User Interface, Functionality, Functionality, Learning Content, Learning Content, Learning Content, Learning Content, Learning Content, Learning Content, Learning Content, Learning Content

Content, Navigation, Microphone, Workflow, Content, Content, Content, Content, Content, Content, Content, Content

Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative

Learning Content - Content - Negative, User Interface - Navigation - Negative, Functionality - Microphone - Negative, Functionality - Workflow - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative

### USER:App feedback, I found this app to be useless. I haven’t learnt anything more than I already knew in Spanish. , The microphone is not configured properly and it doesn’t understand me. Next there is so much typing and writing required and click this and click that, making it so hard and frustrating. Even the keyboard is. It configured where I can speak to it. You have to type and type and type. Perhaps the thing which annoyed me the most was that there is no streamlining in learning the process. I felt like I was jumping from one place to another. The gradual steps are not present. One minute it goes to basic and then jumps to an advance chapter with rapid conversations that I couldn’t understand. Then there is all this unnecessary information being taught like what’s specific fruits are called in specific regions, what excursions or historical sites are and how to pronounce them. What’s traditional food in certain areas are. This is like advance stuff, right now I just need to focus on the language and it’s basics. Nouns, conjugation of verbs, tenses etc. I wasted a whole year with Babbel. And they have the audacity to say “ learn a language as little as in 3 weeks”. what a boatload of crap. Tsk tsk tsk ### ASSISTANT: Learning Content - Content - Negative, User Interface - Navigation - Negative, Functionality - Microphone - Negative, Functionality - Workflow - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative )))

### Review: title: App feedback, content: I found this app to be useless. I haven’t learnt anything more than I already knew in Spanish. , The microphone is not configured properly and it doesn’t understand me. Next there is so much typing and writing required and click this and click that, making it so hard and frustrating. Even the keyboard is. It configured where I can speak to it. You have to type and type and type. Perhaps the thing which annoyed me the most was that there is no streamlining in learning the process. I felt like I was jumping from one place to another. The gradual steps are not present. One minute it goes to basic and then jumps to an advance chapter with rapid conversations that I couldn’t understand. Then there is all this unnecessary information being taught like what’s specific fruits are called in specific regions, what excursions or historical sites are and how to pronounce them. What’s traditional food in certain areas are. This is like advance stuff, right now I just need to focus on the language and it’s basics. Nouns, conjugation of verbs, tenses etc. I wasted a whole year with Babbel. And they have the audacity to say “ learn a language as little as in 3 weeks”. what a boatload of crap. Tsk tsk tsk ### Analysis: categories: Learning Content, User Interface, Functionality, Functionality, Learning Content, Learning Content, Learning Content, Learning Content, Learning Content, Learning Content, Learning Content, Learning Content, aspects: Content, Navigation, Microphone, Workflow, Content, Content, Content, Content, Content, Content, Content, Content, sentiments: Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative )))

### Review: title: App feedback, content: I found this app to be useless. I haven’t learnt anything more than I already knew in Spanish. , The microphone is not configured properly and it doesn’t understand me. Next there is so much typing and writing required and click this and click that, making it so hard and frustrating. Even the keyboard is. It configured where I can speak to it. You have to type and type and type. Perhaps the thing which annoyed me the most was that there is no streamlining in learning the process. I felt like I was jumping from one place to another. The gradual steps are not present. One minute it goes to basic and then jumps to an advance chapter with rapid conversations that I couldn’t understand. Then there is all this unnecessary information being taught like what’s specific fruits are called in specific regions, what excursions or historical sites are and how to pronounce them. What’s traditional food in certain areas are. This is like advance stuff, right now I just need to focus on the language and it’s basics. Nouns, conjugation of verbs, tenses etc. I wasted a whole year with Babbel. And they have the audacity to say “ learn a language as little as in 3 weeks”. what a boatload of crap. Tsk tsk tsk ### Analysis: categories: (Learning Content, User Interface, Functionality, Functionality, Learning Content, Learning Content, Learning Content, Learning Content, Learning Content, Learning Content, Learning Content, Learning Content) aspects: (Content, Navigation, Microphone, Workflow, Content, Content, Content, Content, Content, Content, Content, Content) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: App feedback, I found this app to be useless. I haven’t learnt anything more than I already knew in Spanish. , The microphone is not configured properly and it doesn’t understand me. Next there is so much typing and writing required and click this and click that, making it so hard and frustrating. Even the keyboard is. It configured where I can speak to it. You have to type and type and type. Perhaps the thing which annoyed me the most was that there is no streamlining in learning the process. I felt like I was jumping from one place to another. The gradual steps are not present. One minute it goes to basic and then jumps to an advance chapter with rapid conversations that I couldn’t understand. Then there is all this unnecessary information being taught like what’s specific fruits are called in specific regions, what excursions or historical sites are and how to pronounce them. What’s traditional food in certain areas are. This is like advance stuff, right now I just need to focus on the language and it’s basics. Nouns, conjugation of verbs, tenses etc. I wasted a whole year with Babbel. And they have the audacity to say “ learn a language as little as in 3 weeks”. what a boatload of crap. Tsk tsk tsk Output: Learning Content - Content - Negative, User Interface - Navigation - Negative, Functionality - Microphone - Negative, Functionality - Workflow - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative, Learning Content - Content - Negative $$$

It’s good but

I’ve tried many different apps to improve my Spanish. I really like this one because it gets you speaking right off the bat. However, as with most apps, there isn’t much to help you if you mispronounce a word. You just get it wrong. No pointers to help you figure out what mistake you are making. All it does is say it slower. That doesn’t help much if you can’t figure out why you’re getting it incorrect in the first place. It’s aggravating! There’s got to be a way to better help students so that we are learning effectively rather than getting stuck & feeling overwhelmed. Then ultimately just giving up.

Education, Education, Education

Pronunciation Aid, Immediate Application, Error Correction

Negative, Positive, Negative

Education - Pronunciation Aid - Negative, Education - Immediate Application - Positive, Education - Error Correction - Negative

### USER:It’s good but, I’ve tried many different apps to improve my Spanish. I really like this one because it gets you speaking right off the bat. However, as with most apps, there isn’t much to help you if you mispronounce a word. You just get it wrong. No pointers to help you figure out what mistake you are making. All it does is say it slower. That doesn’t help much if you can’t figure out why you’re getting it incorrect in the first place. It’s aggravating! There’s got to be a way to better help students so that we are learning effectively rather than getting stuck & feeling overwhelmed. Then ultimately just giving up. ### ASSISTANT: Education - Pronunciation Aid - Negative, Education - Immediate Application - Positive, Education - Error Correction - Negative )))

### Review: title: It’s good but, content: I’ve tried many different apps to improve my Spanish. I really like this one because it gets you speaking right off the bat. However, as with most apps, there isn’t much to help you if you mispronounce a word. You just get it wrong. No pointers to help you figure out what mistake you are making. All it does is say it slower. That doesn’t help much if you can’t figure out why you’re getting it incorrect in the first place. It’s aggravating! There’s got to be a way to better help students so that we are learning effectively rather than getting stuck & feeling overwhelmed. Then ultimately just giving up. ### Analysis: categories: Education, Education, Education, aspects: Pronunciation Aid, Immediate Application, Error Correction, sentiments: Negative, Positive, Negative )))

### Review: title: It’s good but, content: I’ve tried many different apps to improve my Spanish. I really like this one because it gets you speaking right off the bat. However, as with most apps, there isn’t much to help you if you mispronounce a word. You just get it wrong. No pointers to help you figure out what mistake you are making. All it does is say it slower. That doesn’t help much if you can’t figure out why you’re getting it incorrect in the first place. It’s aggravating! There’s got to be a way to better help students so that we are learning effectively rather than getting stuck & feeling overwhelmed. Then ultimately just giving up. ### Analysis: categories: (Education, Education, Education) aspects: (Pronunciation Aid, Immediate Application, Error Correction) sentiments: (Negative, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: It’s good but, I’ve tried many different apps to improve my Spanish. I really like this one because it gets you speaking right off the bat. However, as with most apps, there isn’t much to help you if you mispronounce a word. You just get it wrong. No pointers to help you figure out what mistake you are making. All it does is say it slower. That doesn’t help much if you can’t figure out why you’re getting it incorrect in the first place. It’s aggravating! There’s got to be a way to better help students so that we are learning effectively rather than getting stuck & feeling overwhelmed. Then ultimately just giving up. Output: Education - Pronunciation Aid - Negative, Education - Immediate Application - Positive, Education - Error Correction - Negative $$$

Not Even Giving Me A Chance And My Account Was Deactivated

All I wanted to do was hangout with some friends of mine. They suggested Instagram which I was the only one who didn’t have it. So I made an account, but I had to wait 24 hours for verification. I couldn’t do anything like fill in my bio or description. So I waited it out. And by the time the 24 hours passed, I tried to log in, and I was told that my account was deactivated for violating the rules. What are they talking about? I didn’t do anything wrong. You mean I waited for 24 hours just to be told that my account was deactivated. For violating the guidelines which I didn’t? I mean what heck Instagram? If you wanted new members into your app, at least let them do something instead of throwing the ban hammer at people who couldn’t even write anything in their bio., , I wanted this fix so I contacted Instagram via email. Telling them my situation. They told me to do this one task, and which I did. And sent them that task and waited, and waited, and waited. I waited for maybe a month or two. And they didn’t respond to me. No “Thank you”, no “Okay”, not even telling me if I did the task right or not. And recently this week I decided to try and contact them via phone. And none of the phone services worked. This is the part where I am very tired of all of this nonsense. And wonder, what is wrong with them?

App, App, App

Membership, Verification, Customer service

Negative, Negative, Negative

App - Account Creation - Negative

### USER:Not Even Giving Me A Chance And My Account Was Deactivated, All I wanted to do was hangout with some friends of mine. They suggested Instagram which I was the only one who didn’t have it. So I made an account, but I had to wait 24 hours for verification. I couldn’t do anything like fill in my bio or description. So I waited it out. And by the time the 24 hours passed, I tried to log in, and I was told that my account was deactivated for violating the rules. What are they talking about? I didn’t do anything wrong. You mean I waited for 24 hours just to be told that my account was deactivated. For violating the guidelines which I didn’t? I mean what heck Instagram? If you wanted new members into your app, at least let them do something instead of throwing the ban hammer at people who couldn’t even write anything in their bio., , I wanted this fix so I contacted Instagram via email. Telling them my situation. They told me to do this one task, and which I did. And sent them that task and waited, and waited, and waited. I waited for maybe a month or two. And they didn’t respond to me. No “Thank you”, no “Okay”, not even telling me if I did the task right or not. And recently this week I decided to try and contact them via phone. And none of the phone services worked. This is the part where I am very tired of all of this nonsense. And wonder, what is wrong with them? ### ASSISTANT: App - Account Creation - Negative )))

### Review: title: Not Even Giving Me A Chance And My Account Was Deactivated, content: All I wanted to do was hangout with some friends of mine. They suggested Instagram which I was the only one who didn’t have it. So I made an account, but I had to wait 24 hours for verification. I couldn’t do anything like fill in my bio or description. So I waited it out. And by the time the 24 hours passed, I tried to log in, and I was told that my account was deactivated for violating the rules. What are they talking about? I didn’t do anything wrong. You mean I waited for 24 hours just to be told that my account was deactivated. For violating the guidelines which I didn’t? I mean what heck Instagram? If you wanted new members into your app, at least let them do something instead of throwing the ban hammer at people who couldn’t even write anything in their bio., , I wanted this fix so I contacted Instagram via email. Telling them my situation. They told me to do this one task, and which I did. And sent them that task and waited, and waited, and waited. I waited for maybe a month or two. And they didn’t respond to me. No “Thank you”, no “Okay”, not even telling me if I did the task right or not. And recently this week I decided to try and contact them via phone. And none of the phone services worked. This is the part where I am very tired of all of this nonsense. And wonder, what is wrong with them? ### Analysis: categories: App, App, App, aspects: Membership, Verification, Customer service, sentiments: Negative, Negative, Negative )))

### Review: title: Not Even Giving Me A Chance And My Account Was Deactivated, content: All I wanted to do was hangout with some friends of mine. They suggested Instagram which I was the only one who didn’t have it. So I made an account, but I had to wait 24 hours for verification. I couldn’t do anything like fill in my bio or description. So I waited it out. And by the time the 24 hours passed, I tried to log in, and I was told that my account was deactivated for violating the rules. What are they talking about? I didn’t do anything wrong. You mean I waited for 24 hours just to be told that my account was deactivated. For violating the guidelines which I didn’t? I mean what heck Instagram? If you wanted new members into your app, at least let them do something instead of throwing the ban hammer at people who couldn’t even write anything in their bio., , I wanted this fix so I contacted Instagram via email. Telling them my situation. They told me to do this one task, and which I did. And sent them that task and waited, and waited, and waited. I waited for maybe a month or two. And they didn’t respond to me. No “Thank you”, no “Okay”, not even telling me if I did the task right or not. And recently this week I decided to try and contact them via phone. And none of the phone services worked. This is the part where I am very tired of all of this nonsense. And wonder, what is wrong with them? ### Analysis: categories: (App, App, App) aspects: (Membership, Verification, Customer service) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Not Even Giving Me A Chance And My Account Was Deactivated, All I wanted to do was hangout with some friends of mine. They suggested Instagram which I was the only one who didn’t have it. So I made an account, but I had to wait 24 hours for verification. I couldn’t do anything like fill in my bio or description. So I waited it out. And by the time the 24 hours passed, I tried to log in, and I was told that my account was deactivated for violating the rules. What are they talking about? I didn’t do anything wrong. You mean I waited for 24 hours just to be told that my account was deactivated. For violating the guidelines which I didn’t? I mean what heck Instagram? If you wanted new members into your app, at least let them do something instead of throwing the ban hammer at people who couldn’t even write anything in their bio., , I wanted this fix so I contacted Instagram via email. Telling them my situation. They told me to do this one task, and which I did. And sent them that task and waited, and waited, and waited. I waited for maybe a month or two. And they didn’t respond to me. No “Thank you”, no “Okay”, not even telling me if I did the task right or not. And recently this week I decided to try and contact them via phone. And none of the phone services worked. This is the part where I am very tired of all of this nonsense. And wonder, what is wrong with them? Output: App - Account Creation - Negative $$$

Realistic!

I’m glad that this app is like a refined version of Duolingo in the way that it teaches things that are realistic to say in daily life right off the bat. I think it’s very efficient at reviewing the different ways of learning languages through speaking, listening, reading, etc. My only critique is that in French, no matter how many times I try to say “sept” into the mic during review, it always recognizes it as “c’est” even though they don’t sound the same at all! It’s not a big problem but I wish it was able to recognize the language a bit better. :-)

Learning Method, Learning Method, App functionality

App efficacy, Variety, Speech recognition

positive, positive, negative

Learning Method - App efficacy - positive, Learning Method - Variety - positive, App functionality - Speech recognition - negative

### USER:Realistic!, I’m glad that this app is like a refined version of Duolingo in the way that it teaches things that are realistic to say in daily life right off the bat. I think it’s very efficient at reviewing the different ways of learning languages through speaking, listening, reading, etc. My only critique is that in French, no matter how many times I try to say “sept” into the mic during review, it always recognizes it as “c’est” even though they don’t sound the same at all! It’s not a big problem but I wish it was able to recognize the language a bit better. :-) ### ASSISTANT: Learning Method - App efficacy - positive, Learning Method - Variety - positive, App functionality - Speech recognition - negative )))

### Review: title: Realistic!, content: I’m glad that this app is like a refined version of Duolingo in the way that it teaches things that are realistic to say in daily life right off the bat. I think it’s very efficient at reviewing the different ways of learning languages through speaking, listening, reading, etc. My only critique is that in French, no matter how many times I try to say “sept” into the mic during review, it always recognizes it as “c’est” even though they don’t sound the same at all! It’s not a big problem but I wish it was able to recognize the language a bit better. :-) ### Analysis: categories: Learning Method, Learning Method, App functionality, aspects: App efficacy, Variety, Speech recognition, sentiments: positive, positive, negative )))

### Review: title: Realistic!, content: I’m glad that this app is like a refined version of Duolingo in the way that it teaches things that are realistic to say in daily life right off the bat. I think it’s very efficient at reviewing the different ways of learning languages through speaking, listening, reading, etc. My only critique is that in French, no matter how many times I try to say “sept” into the mic during review, it always recognizes it as “c’est” even though they don’t sound the same at all! It’s not a big problem but I wish it was able to recognize the language a bit better. :-) ### Analysis: categories: (Learning Method, Learning Method, App functionality) aspects: (App efficacy, Variety, Speech recognition) sentiments: (positive, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Realistic!, I’m glad that this app is like a refined version of Duolingo in the way that it teaches things that are realistic to say in daily life right off the bat. I think it’s very efficient at reviewing the different ways of learning languages through speaking, listening, reading, etc. My only critique is that in French, no matter how many times I try to say “sept” into the mic during review, it always recognizes it as “c’est” even though they don’t sound the same at all! It’s not a big problem but I wish it was able to recognize the language a bit better. :-) Output: Learning Method - App efficacy - positive, Learning Method - Variety - positive, App functionality - Speech recognition - negative $$$

Videos not working

The app itself is good, but lately all videos are unplayable. This includes both videos included in the item descriptions/photos as well as the video reviews attached at the bottom. All I get is a white screen with the text “Still Loading” at the top., , This must be fixed ASAP as it is actively halting me from buying some things due to not having accurate video footage of the items in use/real human reviews of the item. I cannot trust text reviews anymore because of the risk of automated/fake text reviews nowadays.

Functionality, Content

Videos, Reviews

negative, negative

Functionality - Videos - negative, Content - Reviews - negative

### USER:Videos not working, The app itself is good, but lately all videos are unplayable. This includes both videos included in the item descriptions/photos as well as the video reviews attached at the bottom. All I get is a white screen with the text “Still Loading” at the top., , This must be fixed ASAP as it is actively halting me from buying some things due to not having accurate video footage of the items in use/real human reviews of the item. I cannot trust text reviews anymore because of the risk of automated/fake text reviews nowadays. ### ASSISTANT: Functionality - Videos - negative, Content - Reviews - negative )))

### Review: title: Videos not working, content: The app itself is good, but lately all videos are unplayable. This includes both videos included in the item descriptions/photos as well as the video reviews attached at the bottom. All I get is a white screen with the text “Still Loading” at the top., , This must be fixed ASAP as it is actively halting me from buying some things due to not having accurate video footage of the items in use/real human reviews of the item. I cannot trust text reviews anymore because of the risk of automated/fake text reviews nowadays. ### Analysis: categories: Functionality, Content, aspects: Videos, Reviews, sentiments: negative, negative )))

### Review: title: Videos not working, content: The app itself is good, but lately all videos are unplayable. This includes both videos included in the item descriptions/photos as well as the video reviews attached at the bottom. All I get is a white screen with the text “Still Loading” at the top., , This must be fixed ASAP as it is actively halting me from buying some things due to not having accurate video footage of the items in use/real human reviews of the item. I cannot trust text reviews anymore because of the risk of automated/fake text reviews nowadays. ### Analysis: categories: (Functionality, Content) aspects: (Videos, Reviews) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Videos not working, The app itself is good, but lately all videos are unplayable. This includes both videos included in the item descriptions/photos as well as the video reviews attached at the bottom. All I get is a white screen with the text “Still Loading” at the top., , This must be fixed ASAP as it is actively halting me from buying some things due to not having accurate video footage of the items in use/real human reviews of the item. I cannot trust text reviews anymore because of the risk of automated/fake text reviews nowadays. Output: Functionality - Videos - negative, Content - Reviews - negative $$$

Supercell deleted my account and didn’t give it back

I had an account and tried to make an appeal about getting my account back and couldn’t. So now I have to restart a mobile game that I’ve enjoyed since I was in the fifth grade. I haven’t always had access to a mobile device in my life. But I loved the fact that no matter what the device, my Apple ID never allowed the game to forget the original account by choice. Pretty upset about the fact that nobody helped me figure that one out. I’m restarting the game to play with my buddies but I doubt I’ll invest any time into the game much. I once gave the app a 5 star rating but I can’t deny my frustration with this turn of events. And now that I have a new account I can’t figure out how to restore a purchase that was previously made through the App Store linked to the same Game Center ID and Apple ID as the previous account. I hope one day I get that account back and have a laugh about something silly but simple that kept me from redeeming that account and those purchases. This game is the first thing I ever spent my own birthday money on. Super sad.

Account, Account, Account

Access, Recovery, Purchases

negative, negative, negative

Account - Access - negative, Account - Recovery - negative, Account - Purchases - negative

### USER:Supercell deleted my account and didn’t give it back, I had an account and tried to make an appeal about getting my account back and couldn’t. So now I have to restart a mobile game that I’ve enjoyed since I was in the fifth grade. I haven’t always had access to a mobile device in my life. But I loved the fact that no matter what the device, my Apple ID never allowed the game to forget the original account by choice. Pretty upset about the fact that nobody helped me figure that one out. I’m restarting the game to play with my buddies but I doubt I’ll invest any time into the game much. I once gave the app a 5 star rating but I can’t deny my frustration with this turn of events. And now that I have a new account I can’t figure out how to restore a purchase that was previously made through the App Store linked to the same Game Center ID and Apple ID as the previous account. I hope one day I get that account back and have a laugh about something silly but simple that kept me from redeeming that account and those purchases. This game is the first thing I ever spent my own birthday money on. Super sad. ### ASSISTANT: Account - Access - negative, Account - Recovery - negative, Account - Purchases - negative )))

### Review: title: Supercell deleted my account and didn’t give it back, content: I had an account and tried to make an appeal about getting my account back and couldn’t. So now I have to restart a mobile game that I’ve enjoyed since I was in the fifth grade. I haven’t always had access to a mobile device in my life. But I loved the fact that no matter what the device, my Apple ID never allowed the game to forget the original account by choice. Pretty upset about the fact that nobody helped me figure that one out. I’m restarting the game to play with my buddies but I doubt I’ll invest any time into the game much. I once gave the app a 5 star rating but I can’t deny my frustration with this turn of events. And now that I have a new account I can’t figure out how to restore a purchase that was previously made through the App Store linked to the same Game Center ID and Apple ID as the previous account. I hope one day I get that account back and have a laugh about something silly but simple that kept me from redeeming that account and those purchases. This game is the first thing I ever spent my own birthday money on. Super sad. ### Analysis: categories: Account, Account, Account, aspects: Access, Recovery, Purchases, sentiments: negative, negative, negative )))

### Review: title: Supercell deleted my account and didn’t give it back, content: I had an account and tried to make an appeal about getting my account back and couldn’t. So now I have to restart a mobile game that I’ve enjoyed since I was in the fifth grade. I haven’t always had access to a mobile device in my life. But I loved the fact that no matter what the device, my Apple ID never allowed the game to forget the original account by choice. Pretty upset about the fact that nobody helped me figure that one out. I’m restarting the game to play with my buddies but I doubt I’ll invest any time into the game much. I once gave the app a 5 star rating but I can’t deny my frustration with this turn of events. And now that I have a new account I can’t figure out how to restore a purchase that was previously made through the App Store linked to the same Game Center ID and Apple ID as the previous account. I hope one day I get that account back and have a laugh about something silly but simple that kept me from redeeming that account and those purchases. This game is the first thing I ever spent my own birthday money on. Super sad. ### Analysis: categories: (Account, Account, Account) aspects: (Access, Recovery, Purchases) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Supercell deleted my account and didn’t give it back, I had an account and tried to make an appeal about getting my account back and couldn’t. So now I have to restart a mobile game that I’ve enjoyed since I was in the fifth grade. I haven’t always had access to a mobile device in my life. But I loved the fact that no matter what the device, my Apple ID never allowed the game to forget the original account by choice. Pretty upset about the fact that nobody helped me figure that one out. I’m restarting the game to play with my buddies but I doubt I’ll invest any time into the game much. I once gave the app a 5 star rating but I can’t deny my frustration with this turn of events. And now that I have a new account I can’t figure out how to restore a purchase that was previously made through the App Store linked to the same Game Center ID and Apple ID as the previous account. I hope one day I get that account back and have a laugh about something silly but simple that kept me from redeeming that account and those purchases. This game is the first thing I ever spent my own birthday money on. Super sad. Output: Account - Access - negative, Account - Recovery - negative, Account - Purchases - negative $$$

Review

This service is a waste of time. If we are calling Teladoc, it’s because we have done all we know to do to get better “meaning - used over the counter meds” and we are needing further medication to help with illness. I try to avoid going to my doctor to keep from getting germs and risking my kids getting germs because they have to go with me. So in my opinion, Teladoc should be for saving a trip to the doctor. If you’ve tried over the counter meds and they haven’t helped Teladoc is no use. You will end up with a trip to the doctor.

Medical Service

Quality of Medication

negative

Medical Service - Quality of Medication - negative

### USER:Review, This service is a waste of time. If we are calling Teladoc, it’s because we have done all we know to do to get better “meaning - used over the counter meds” and we are needing further medication to help with illness. I try to avoid going to my doctor to keep from getting germs and risking my kids getting germs because they have to go with me. So in my opinion, Teladoc should be for saving a trip to the doctor. If you’ve tried over the counter meds and they haven’t helped Teladoc is no use. You will end up with a trip to the doctor. ### ASSISTANT: Medical Service - Quality of Medication - negative )))

### Review: title: Review, content: This service is a waste of time. If we are calling Teladoc, it’s because we have done all we know to do to get better “meaning - used over the counter meds” and we are needing further medication to help with illness. I try to avoid going to my doctor to keep from getting germs and risking my kids getting germs because they have to go with me. So in my opinion, Teladoc should be for saving a trip to the doctor. If you’ve tried over the counter meds and they haven’t helped Teladoc is no use. You will end up with a trip to the doctor. ### Analysis: categories: Medical Service, aspects: Quality of Medication, sentiments: negative )))

### Review: title: Review, content: This service is a waste of time. If we are calling Teladoc, it’s because we have done all we know to do to get better “meaning - used over the counter meds” and we are needing further medication to help with illness. I try to avoid going to my doctor to keep from getting germs and risking my kids getting germs because they have to go with me. So in my opinion, Teladoc should be for saving a trip to the doctor. If you’ve tried over the counter meds and they haven’t helped Teladoc is no use. You will end up with a trip to the doctor. ### Analysis: categories: (Medical Service) aspects: (Quality of Medication) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Review, This service is a waste of time. If we are calling Teladoc, it’s because we have done all we know to do to get better “meaning - used over the counter meds” and we are needing further medication to help with illness. I try to avoid going to my doctor to keep from getting germs and risking my kids getting germs because they have to go with me. So in my opinion, Teladoc should be for saving a trip to the doctor. If you’ve tried over the counter meds and they haven’t helped Teladoc is no use. You will end up with a trip to the doctor. Output: Medical Service - Quality of Medication - negative $$$

Mom, wife and teacher

My son got sick and didn’t want to leave the house because he is eleven and has middle school syndrome besides some germ that he picked up somewhere along the line. He was coughing profusely and blowing his nose and I figured why not give telescopes a try. It was convenient and I heard about it from a colleague. Besides.... only one fifth the cost of a walk in clinic. It’s a win win situation. The only thing that needed a tweet was the medicine prescribed for my son as it was not a tasty one and he did not want to take it. A pill would have been better tolerated and a recommendation to visit his regular doctor was made if he wasn’t better in a couple of days. He wasn’t a hundred percent but he did not want to go to the doctor either. Besides my work schedule didn’t match that of his local pediatrician

Healthcare, Healthcare

Convenience, Cost

Positive, Positive

Healthcare - Convenience - Positive, Healthcare - Cost - Positive

### USER:Mom, wife and teacher, My son got sick and didn’t want to leave the house because he is eleven and has middle school syndrome besides some germ that he picked up somewhere along the line. He was coughing profusely and blowing his nose and I figured why not give telescopes a try. It was convenient and I heard about it from a colleague. Besides.... only one fifth the cost of a walk in clinic. It’s a win win situation. The only thing that needed a tweet was the medicine prescribed for my son as it was not a tasty one and he did not want to take it. A pill would have been better tolerated and a recommendation to visit his regular doctor was made if he wasn’t better in a couple of days. He wasn’t a hundred percent but he did not want to go to the doctor either. Besides my work schedule didn’t match that of his local pediatrician ### ASSISTANT: Healthcare - Convenience - Positive, Healthcare - Cost - Positive )))

### Review: title: Mom, wife and teacher, content: My son got sick and didn’t want to leave the house because he is eleven and has middle school syndrome besides some germ that he picked up somewhere along the line. He was coughing profusely and blowing his nose and I figured why not give telescopes a try. It was convenient and I heard about it from a colleague. Besides.... only one fifth the cost of a walk in clinic. It’s a win win situation. The only thing that needed a tweet was the medicine prescribed for my son as it was not a tasty one and he did not want to take it. A pill would have been better tolerated and a recommendation to visit his regular doctor was made if he wasn’t better in a couple of days. He wasn’t a hundred percent but he did not want to go to the doctor either. Besides my work schedule didn’t match that of his local pediatrician ### Analysis: categories: Healthcare, Healthcare, aspects: Convenience, Cost, sentiments: Positive, Positive )))

### Review: title: Mom, wife and teacher, content: My son got sick and didn’t want to leave the house because he is eleven and has middle school syndrome besides some germ that he picked up somewhere along the line. He was coughing profusely and blowing his nose and I figured why not give telescopes a try. It was convenient and I heard about it from a colleague. Besides.... only one fifth the cost of a walk in clinic. It’s a win win situation. The only thing that needed a tweet was the medicine prescribed for my son as it was not a tasty one and he did not want to take it. A pill would have been better tolerated and a recommendation to visit his regular doctor was made if he wasn’t better in a couple of days. He wasn’t a hundred percent but he did not want to go to the doctor either. Besides my work schedule didn’t match that of his local pediatrician ### Analysis: categories: (Healthcare, Healthcare) aspects: (Convenience, Cost) sentiments: (Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Mom, wife and teacher, My son got sick and didn’t want to leave the house because he is eleven and has middle school syndrome besides some germ that he picked up somewhere along the line. He was coughing profusely and blowing his nose and I figured why not give telescopes a try. It was convenient and I heard about it from a colleague. Besides.... only one fifth the cost of a walk in clinic. It’s a win win situation. The only thing that needed a tweet was the medicine prescribed for my son as it was not a tasty one and he did not want to take it. A pill would have been better tolerated and a recommendation to visit his regular doctor was made if he wasn’t better in a couple of days. He wasn’t a hundred percent but he did not want to go to the doctor either. Besides my work schedule didn’t match that of his local pediatrician Output: Healthcare - Convenience - Positive, Healthcare - Cost - Positive $$$

Consistently consistent

This app has got to be the oldest if not one of the oldest message/phone calls/video calls apps that allows you to perform all above mentioned communication methods via WiFi. , A huge perk is that you may do this in both inside and outside your country cellular limits as long as you are connected to WiFi. , There is no unlimited usage in all forms of travel. It varies if you are on a cruise for example, or if you are on a specific travel package when you fly outside of the country- in which the responsibility lies between you and your service provider, not WhatsApp. , This is a fantastic app. Easy to use and straight to the point. , Thanks WhatsApp!!!

Communication, Communication, Communication, Travel

Calls, Message, Video Calls, Unlimited Usage

positive, positive, positive, negative

Communication - Calls - positive, Communication - Message - positive, Communication - Video Calls - positive, Travel - Unlimited Usage - negative

### USER:Consistently consistent, This app has got to be the oldest if not one of the oldest message/phone calls/video calls apps that allows you to perform all above mentioned communication methods via WiFi. , A huge perk is that you may do this in both inside and outside your country cellular limits as long as you are connected to WiFi. , There is no unlimited usage in all forms of travel. It varies if you are on a cruise for example, or if you are on a specific travel package when you fly outside of the country- in which the responsibility lies between you and your service provider, not WhatsApp. , This is a fantastic app. Easy to use and straight to the point. , Thanks WhatsApp!!! ### ASSISTANT: Communication - Calls - positive, Communication - Message - positive, Communication - Video Calls - positive, Travel - Unlimited Usage - negative )))

### Review: title: Consistently consistent, content: This app has got to be the oldest if not one of the oldest message/phone calls/video calls apps that allows you to perform all above mentioned communication methods via WiFi. , A huge perk is that you may do this in both inside and outside your country cellular limits as long as you are connected to WiFi. , There is no unlimited usage in all forms of travel. It varies if you are on a cruise for example, or if you are on a specific travel package when you fly outside of the country- in which the responsibility lies between you and your service provider, not WhatsApp. , This is a fantastic app. Easy to use and straight to the point. , Thanks WhatsApp!!! ### Analysis: categories: Communication, Communication, Communication, Travel, aspects: Calls, Message, Video Calls, Unlimited Usage, sentiments: positive, positive, positive, negative )))

### Review: title: Consistently consistent, content: This app has got to be the oldest if not one of the oldest message/phone calls/video calls apps that allows you to perform all above mentioned communication methods via WiFi. , A huge perk is that you may do this in both inside and outside your country cellular limits as long as you are connected to WiFi. , There is no unlimited usage in all forms of travel. It varies if you are on a cruise for example, or if you are on a specific travel package when you fly outside of the country- in which the responsibility lies between you and your service provider, not WhatsApp. , This is a fantastic app. Easy to use and straight to the point. , Thanks WhatsApp!!! ### Analysis: categories: (Communication, Communication, Communication, Travel) aspects: (Calls, Message, Video Calls, Unlimited Usage) sentiments: (positive, positive, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Consistently consistent, This app has got to be the oldest if not one of the oldest message/phone calls/video calls apps that allows you to perform all above mentioned communication methods via WiFi. , A huge perk is that you may do this in both inside and outside your country cellular limits as long as you are connected to WiFi. , There is no unlimited usage in all forms of travel. It varies if you are on a cruise for example, or if you are on a specific travel package when you fly outside of the country- in which the responsibility lies between you and your service provider, not WhatsApp. , This is a fantastic app. Easy to use and straight to the point. , Thanks WhatsApp!!! Output: Communication - Calls - positive, Communication - Message - positive, Communication - Video Calls - positive, Travel - Unlimited Usage - negative $$$

Good so far

I just left Duolingo because I wanted an app where I could get a lifetime subscription to learn multiple languages. With that being said, I do enjoy how the interface of the app is and how the lessons are. The only thing I would add to it, is friends and XP. I enjoy that part of Duolingo because it adds a competitive edge to it. Other than that I find it to be very useful and I really love the fact that there are live classes. This is especially useful because now I don’t need to pay a ridiculous amount of money to learn Spanish at the college.

Language, Features, Features, Features, Features, Features

Lifetime Subscription, Interface, Lessons, Friends, XP, Live Classes

Positive, Positive, Positive, Neutral, Neutral, Positive

Language - Lifetime Subscription - Positive, Features - Interface - Positive, Features - Lessons - Positive, Features - Friends - Neutral, Features - XP - Neutral, Features - Live Classes - Positive

### USER:Good so far, I just left Duolingo because I wanted an app where I could get a lifetime subscription to learn multiple languages. With that being said, I do enjoy how the interface of the app is and how the lessons are. The only thing I would add to it, is friends and XP. I enjoy that part of Duolingo because it adds a competitive edge to it. Other than that I find it to be very useful and I really love the fact that there are live classes. This is especially useful because now I don’t need to pay a ridiculous amount of money to learn Spanish at the college. ### ASSISTANT: Language - Lifetime Subscription - Positive, Features - Interface - Positive, Features - Lessons - Positive, Features - Friends - Neutral, Features - XP - Neutral, Features - Live Classes - Positive )))

### Review: title: Good so far, content: I just left Duolingo because I wanted an app where I could get a lifetime subscription to learn multiple languages. With that being said, I do enjoy how the interface of the app is and how the lessons are. The only thing I would add to it, is friends and XP. I enjoy that part of Duolingo because it adds a competitive edge to it. Other than that I find it to be very useful and I really love the fact that there are live classes. This is especially useful because now I don’t need to pay a ridiculous amount of money to learn Spanish at the college. ### Analysis: categories: Language, Features, Features, Features, Features, Features, aspects: Lifetime Subscription, Interface, Lessons, Friends, XP, Live Classes, sentiments: Positive, Positive, Positive, Neutral, Neutral, Positive )))

### Review: title: Good so far, content: I just left Duolingo because I wanted an app where I could get a lifetime subscription to learn multiple languages. With that being said, I do enjoy how the interface of the app is and how the lessons are. The only thing I would add to it, is friends and XP. I enjoy that part of Duolingo because it adds a competitive edge to it. Other than that I find it to be very useful and I really love the fact that there are live classes. This is especially useful because now I don’t need to pay a ridiculous amount of money to learn Spanish at the college. ### Analysis: categories: (Language, Features, Features, Features, Features, Features) aspects: (Lifetime Subscription, Interface, Lessons, Friends, XP, Live Classes) sentiments: (Positive, Positive, Positive, Neutral, Neutral, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Good so far, I just left Duolingo because I wanted an app where I could get a lifetime subscription to learn multiple languages. With that being said, I do enjoy how the interface of the app is and how the lessons are. The only thing I would add to it, is friends and XP. I enjoy that part of Duolingo because it adds a competitive edge to it. Other than that I find it to be very useful and I really love the fact that there are live classes. This is especially useful because now I don’t need to pay a ridiculous amount of money to learn Spanish at the college. Output: Language - Lifetime Subscription - Positive, Features - Interface - Positive, Features - Lessons - Positive, Features - Friends - Neutral, Features - XP - Neutral, Features - Live Classes - Positive $$$

Why do things not get delivered sometimes? It’s stupid!

I have to say something before I start this, this has to be one of a must NOT have instead, like that time when my brother tried to order something, it said it would come either 4-5 days but when the day it was supposed to come. Guess what, It DIDN’T arrive to our apartment! True story. That was in 2015. Anyway, I’d like to ask why and how does this happen? Cause yes. Like I said that is stupid because I thought that we would always get the proper items at the exact day it said. But hopefully that will fix in the future.

Delivery

Delivery Service

negative

Delivery - Delivery Service - negative

### USER:Why do things not get delivered sometimes? It’s stupid!, I have to say something before I start this, this has to be one of a must NOT have instead, like that time when my brother tried to order something, it said it would come either 4-5 days but when the day it was supposed to come. Guess what, It DIDN’T arrive to our apartment! True story. That was in 2015. Anyway, I’d like to ask why and how does this happen? Cause yes. Like I said that is stupid because I thought that we would always get the proper items at the exact day it said. But hopefully that will fix in the future. ### ASSISTANT: Delivery - Delivery Service - negative )))

### Review: title: Why do things not get delivered sometimes? It’s stupid!, content: I have to say something before I start this, this has to be one of a must NOT have instead, like that time when my brother tried to order something, it said it would come either 4-5 days but when the day it was supposed to come. Guess what, It DIDN’T arrive to our apartment! True story. That was in 2015. Anyway, I’d like to ask why and how does this happen? Cause yes. Like I said that is stupid because I thought that we would always get the proper items at the exact day it said. But hopefully that will fix in the future. ### Analysis: categories: Delivery, aspects: Delivery Service, sentiments: negative )))

### Review: title: Why do things not get delivered sometimes? It’s stupid!, content: I have to say something before I start this, this has to be one of a must NOT have instead, like that time when my brother tried to order something, it said it would come either 4-5 days but when the day it was supposed to come. Guess what, It DIDN’T arrive to our apartment! True story. That was in 2015. Anyway, I’d like to ask why and how does this happen? Cause yes. Like I said that is stupid because I thought that we would always get the proper items at the exact day it said. But hopefully that will fix in the future. ### Analysis: categories: (Delivery) aspects: (Delivery Service) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Why do things not get delivered sometimes? It’s stupid!, I have to say something before I start this, this has to be one of a must NOT have instead, like that time when my brother tried to order something, it said it would come either 4-5 days but when the day it was supposed to come. Guess what, It DIDN’T arrive to our apartment! True story. That was in 2015. Anyway, I’d like to ask why and how does this happen? Cause yes. Like I said that is stupid because I thought that we would always get the proper items at the exact day it said. But hopefully that will fix in the future. Output: Delivery - Delivery Service - negative $$$

Great app

I absolutely love this app I have been using this app to learn to communicate in multiple languages especially in Spanish. I also decided that I wanted to learn how to speak Russian, German, Polish, and Italian because of my heritage. I am hoping once I ace being able to fluently speak these languages to put them to great use. I am going to then try to start learning how to speak some of the Asian languages and I hope to travel to where I am from soon and I will look forward to being able to communicate with everyone. This is an amazing opportunity to experience this app to learn any language.

Learning experience, Learning experience, Usability

Communication Skills, Language Variety, Interface

positive, positive, positive

Learning experience - Communication Skills - positive, Learning experience - Language Variety - positive, Usability - Interface - positive

### USER:Great app, I absolutely love this app I have been using this app to learn to communicate in multiple languages especially in Spanish. I also decided that I wanted to learn how to speak Russian, German, Polish, and Italian because of my heritage. I am hoping once I ace being able to fluently speak these languages to put them to great use. I am going to then try to start learning how to speak some of the Asian languages and I hope to travel to where I am from soon and I will look forward to being able to communicate with everyone. This is an amazing opportunity to experience this app to learn any language. ### ASSISTANT: Learning experience - Communication Skills - positive, Learning experience - Language Variety - positive, Usability - Interface - positive )))

### Review: title: Great app, content: I absolutely love this app I have been using this app to learn to communicate in multiple languages especially in Spanish. I also decided that I wanted to learn how to speak Russian, German, Polish, and Italian because of my heritage. I am hoping once I ace being able to fluently speak these languages to put them to great use. I am going to then try to start learning how to speak some of the Asian languages and I hope to travel to where I am from soon and I will look forward to being able to communicate with everyone. This is an amazing opportunity to experience this app to learn any language. ### Analysis: categories: Learning experience, Learning experience, Usability, aspects: Communication Skills, Language Variety, Interface, sentiments: positive, positive, positive )))

### Review: title: Great app, content: I absolutely love this app I have been using this app to learn to communicate in multiple languages especially in Spanish. I also decided that I wanted to learn how to speak Russian, German, Polish, and Italian because of my heritage. I am hoping once I ace being able to fluently speak these languages to put them to great use. I am going to then try to start learning how to speak some of the Asian languages and I hope to travel to where I am from soon and I will look forward to being able to communicate with everyone. This is an amazing opportunity to experience this app to learn any language. ### Analysis: categories: (Learning experience, Learning experience, Usability) aspects: (Communication Skills, Language Variety, Interface) sentiments: (positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great app, I absolutely love this app I have been using this app to learn to communicate in multiple languages especially in Spanish. I also decided that I wanted to learn how to speak Russian, German, Polish, and Italian because of my heritage. I am hoping once I ace being able to fluently speak these languages to put them to great use. I am going to then try to start learning how to speak some of the Asian languages and I hope to travel to where I am from soon and I will look forward to being able to communicate with everyone. This is an amazing opportunity to experience this app to learn any language. Output: Learning experience - Communication Skills - positive, Learning experience - Language Variety - positive, Usability - Interface - positive $$$

Chat History Download

I never had an issue with my WhatsApp app but for the first time having a huge issue. I have deleted the app about 5 to 6 times and every time I do it I set everything up as normal but when says to restore it will go up to 99% then boots me out and I get a message sorry wasn’t able to restore your chat history and to delete it the app and re install it. I can get as far viewing my chats I can be in the middle of writing to someone and I will get booted out. When I go back in my WhatsApp I get a message to restore my chat history and this will go in circles can someone help me solve my problem.

App Feature

Chat History Download

Negative

App Feature - Chat History Download - Negative

### USER:Chat History Download, I never had an issue with my WhatsApp app but for the first time having a huge issue. I have deleted the app about 5 to 6 times and every time I do it I set everything up as normal but when says to restore it will go up to 99% then boots me out and I get a message sorry wasn’t able to restore your chat history and to delete it the app and re install it. I can get as far viewing my chats I can be in the middle of writing to someone and I will get booted out. When I go back in my WhatsApp I get a message to restore my chat history and this will go in circles can someone help me solve my problem. ### ASSISTANT: App Feature - - Negative )))

### Review: title: Chat History Download, content: I never had an issue with my WhatsApp app but for the first time having a huge issue. I have deleted the app about 5 to 6 times and every time I do it I set everything up as normal but when says to restore it will go up to 99% then boots me out and I get a message sorry wasn’t able to restore your chat history and to delete it the app and re install it. I can get as far viewing my chats I can be in the middle of writing to someone and I will get booted out. When I go back in my WhatsApp I get a message to restore my chat history and this will go in circles can someone help me solve my problem. ### Analysis: categories: App Feature, aspects: Chat History Download, sentiments: Negative )))

### Review: title: Chat History Download, content: I never had an issue with my WhatsApp app but for the first time having a huge issue. I have deleted the app about 5 to 6 times and every time I do it I set everything up as normal but when says to restore it will go up to 99% then boots me out and I get a message sorry wasn’t able to restore your chat history and to delete it the app and re install it. I can get as far viewing my chats I can be in the middle of writing to someone and I will get booted out. When I go back in my WhatsApp I get a message to restore my chat history and this will go in circles can someone help me solve my problem. ### Analysis: categories: (App Feature) aspects: (Chat History Download) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Chat History Download, I never had an issue with my WhatsApp app but for the first time having a huge issue. I have deleted the app about 5 to 6 times and every time I do it I set everything up as normal but when says to restore it will go up to 99% then boots me out and I get a message sorry wasn’t able to restore your chat history and to delete it the app and re install it. I can get as far viewing my chats I can be in the middle of writing to someone and I will get booted out. When I go back in my WhatsApp I get a message to restore my chat history and this will go in circles can someone help me solve my problem. Output: App Feature - - Negative $$$

Every expectation met

This app works wonderful! I needed antibiotics for a UTI and I live a long drive from any urgent care so I started searching and my insurance told me to try them and my insurance covered it! , I was able to set a time(an hour out) that worked for me, I was sent a ten minute reminder text and my doctor called me right on time. She was friendly, informative and sent a prescription for antibiotics to my pharmacist right away. , I will be telling people about you and thank you again!

Communication, Communication, Experience, Experience

Appointment Scheduling, Doctor's Interaction, Convenience, Service Quality

Positive, Positive, Positive, Positive

Communication - Appointment Scheduling - Positive, Communication - Doctor's Interaction - Positive, Experience - Convenience - Positive, Experience - Service Quality - Positive

### USER:Every expectation met, This app works wonderful! I needed antibiotics for a UTI and I live a long drive from any urgent care so I started searching and my insurance told me to try them and my insurance covered it! , I was able to set a time(an hour out) that worked for me, I was sent a ten minute reminder text and my doctor called me right on time. She was friendly, informative and sent a prescription for antibiotics to my pharmacist right away. , I will be telling people about you and thank you again! ### ASSISTANT: Communication - Appointment Scheduling - Positive, Communication - Doctor's Interaction - Positive, Experience - Convenience - Positive, Experience - Service Quality - Positive )))

### Review: title: Every expectation met, content: This app works wonderful! I needed antibiotics for a UTI and I live a long drive from any urgent care so I started searching and my insurance told me to try them and my insurance covered it! , I was able to set a time(an hour out) that worked for me, I was sent a ten minute reminder text and my doctor called me right on time. She was friendly, informative and sent a prescription for antibiotics to my pharmacist right away. , I will be telling people about you and thank you again! ### Analysis: categories: Communication, Communication, Experience, Experience, aspects: Appointment Scheduling, Doctor's Interaction, Convenience, Service Quality, sentiments: Positive, Positive, Positive, Positive )))

### Review: title: Every expectation met, content: This app works wonderful! I needed antibiotics for a UTI and I live a long drive from any urgent care so I started searching and my insurance told me to try them and my insurance covered it! , I was able to set a time(an hour out) that worked for me, I was sent a ten minute reminder text and my doctor called me right on time. She was friendly, informative and sent a prescription for antibiotics to my pharmacist right away. , I will be telling people about you and thank you again! ### Analysis: categories: (Communication, Communication, Experience, Experience) aspects: (Appointment Scheduling, Doctor's Interaction, Convenience, Service Quality) sentiments: (Positive, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Every expectation met, This app works wonderful! I needed antibiotics for a UTI and I live a long drive from any urgent care so I started searching and my insurance told me to try them and my insurance covered it! , I was able to set a time(an hour out) that worked for me, I was sent a ten minute reminder text and my doctor called me right on time. She was friendly, informative and sent a prescription for antibiotics to my pharmacist right away. , I will be telling people about you and thank you again! Output: Communication - Appointment Scheduling - Positive, Communication - Doctor's Interaction - Positive, Experience - Convenience - Positive, Experience - Service Quality - Positive $$$

I like the privacy but….

The app itself is very simple and reliable. I just wish it can be more customizable like Messenger. I miss all the fun features of Messenger like setting up themes, filters, games, watching videos together, etc. but due to privacy concerns I recently switched over to WhatsApp. The video call quality and reception is not as great as Messenger also. I was expecting a lot more from WhatsApp since this app has been around for more than a decade. I’m pretty surprised and disappointed of how lacking this app is compared to Messenger! I’m very tempted to switch back to Messenger because of these reasons…

**Privacy**, **Customization**, **Video Call**

Privacy, Features, Quality

Positive, Negative, Negative

**Privacy** - Privacy - Positive, **Customization** - Features - Negative, **Video Call** - Quality - Negative

### USER:I like the privacy but…., The app itself is very simple and reliable. I just wish it can be more customizable like Messenger. I miss all the fun features of Messenger like setting up themes, filters, games, watching videos together, etc. but due to privacy concerns I recently switched over to WhatsApp. The video call quality and reception is not as great as Messenger also. I was expecting a lot more from WhatsApp since this app has been around for more than a decade. I’m pretty surprised and disappointed of how lacking this app is compared to Messenger! I’m very tempted to switch back to Messenger because of these reasons… ### ASSISTANT: **Privacy** - Privacy - Positive, **Customization** - Features - Negative, **Video Call** - Quality - Negative )))

### Review: title: I like the privacy but…., content: The app itself is very simple and reliable. I just wish it can be more customizable like Messenger. I miss all the fun features of Messenger like setting up themes, filters, games, watching videos together, etc. but due to privacy concerns I recently switched over to WhatsApp. The video call quality and reception is not as great as Messenger also. I was expecting a lot more from WhatsApp since this app has been around for more than a decade. I’m pretty surprised and disappointed of how lacking this app is compared to Messenger! I’m very tempted to switch back to Messenger because of these reasons… ### Analysis: categories: **Privacy**, **Customization**, **Video Call**, aspects: Privacy, Features, Quality, sentiments: Positive, Negative, Negative )))

### Review: title: I like the privacy but…., content: The app itself is very simple and reliable. I just wish it can be more customizable like Messenger. I miss all the fun features of Messenger like setting up themes, filters, games, watching videos together, etc. but due to privacy concerns I recently switched over to WhatsApp. The video call quality and reception is not as great as Messenger also. I was expecting a lot more from WhatsApp since this app has been around for more than a decade. I’m pretty surprised and disappointed of how lacking this app is compared to Messenger! I’m very tempted to switch back to Messenger because of these reasons… ### Analysis: categories: (**Privacy**, **Customization**, **Video Call**) aspects: (Privacy, Features, Quality) sentiments: (Positive, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I like the privacy but…., The app itself is very simple and reliable. I just wish it can be more customizable like Messenger. I miss all the fun features of Messenger like setting up themes, filters, games, watching videos together, etc. but due to privacy concerns I recently switched over to WhatsApp. The video call quality and reception is not as great as Messenger also. I was expecting a lot more from WhatsApp since this app has been around for more than a decade. I’m pretty surprised and disappointed of how lacking this app is compared to Messenger! I’m very tempted to switch back to Messenger because of these reasons… Output: **Privacy** - Privacy - Positive, **Customization** - Features - Negative, **Video Call** - Quality - Negative $$$

Had good potential but…

Ok so this is a really good app- The only down side is you have to pay but that’s not the problem. The problem is they don’t have a wide selection like other apps. So if your coming to babble wanting to learn Chinese or Japanese or maybe Jamaican, this app is not for you. I thought they had a wider selection because of all the commercials I saw, but I was very wrong. I am NOT saying don’t get the app it’s horrible. I’m just warning you because I made this mistake and I don’t want others to make the same mistakes. I know this app is probably still in development and working on things. And I absolutely cannot wait for there to be a bigger selection of languages!

Functionality, Functionality, Functionality

Selection, Payment, Selection

negative, negative, positive

Functionality - Selection - negative, Functionality - Payment - negative, Functionality - Selection - positive

### USER:Had good potential but…, Ok so this is a really good app- The only down side is you have to pay but that’s not the problem. The problem is they don’t have a wide selection like other apps. So if your coming to babble wanting to learn Chinese or Japanese or maybe Jamaican, this app is not for you. I thought they had a wider selection because of all the commercials I saw, but I was very wrong. I am NOT saying don’t get the app it’s horrible. I’m just warning you because I made this mistake and I don’t want others to make the same mistakes. I know this app is probably still in development and working on things. And I absolutely cannot wait for there to be a bigger selection of languages! ### ASSISTANT: Functionality - Selection - negative, Functionality - Payment - negative, Functionality - Selection - positive )))

### Review: title: Had good potential but…, content: Ok so this is a really good app- The only down side is you have to pay but that’s not the problem. The problem is they don’t have a wide selection like other apps. So if your coming to babble wanting to learn Chinese or Japanese or maybe Jamaican, this app is not for you. I thought they had a wider selection because of all the commercials I saw, but I was very wrong. I am NOT saying don’t get the app it’s horrible. I’m just warning you because I made this mistake and I don’t want others to make the same mistakes. I know this app is probably still in development and working on things. And I absolutely cannot wait for there to be a bigger selection of languages! ### Analysis: categories: Functionality, Functionality, Functionality, aspects: Selection, Payment, Selection, sentiments: negative, negative, positive )))

### Review: title: Had good potential but…, content: Ok so this is a really good app- The only down side is you have to pay but that’s not the problem. The problem is they don’t have a wide selection like other apps. So if your coming to babble wanting to learn Chinese or Japanese or maybe Jamaican, this app is not for you. I thought they had a wider selection because of all the commercials I saw, but I was very wrong. I am NOT saying don’t get the app it’s horrible. I’m just warning you because I made this mistake and I don’t want others to make the same mistakes. I know this app is probably still in development and working on things. And I absolutely cannot wait for there to be a bigger selection of languages! ### Analysis: categories: (Functionality, Functionality, Functionality) aspects: (Selection, Payment, Selection) sentiments: (negative, negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Had good potential but…, Ok so this is a really good app- The only down side is you have to pay but that’s not the problem. The problem is they don’t have a wide selection like other apps. So if your coming to babble wanting to learn Chinese or Japanese or maybe Jamaican, this app is not for you. I thought they had a wider selection because of all the commercials I saw, but I was very wrong. I am NOT saying don’t get the app it’s horrible. I’m just warning you because I made this mistake and I don’t want others to make the same mistakes. I know this app is probably still in development and working on things. And I absolutely cannot wait for there to be a bigger selection of languages! Output: Functionality - Selection - negative, Functionality - Payment - negative, Functionality - Selection - positive $$$

HACKED ACCOUNT NO WAY TO RECOVER

Hello Instagram team, I am writing this review because I find it really hard to believe that you guys have no way of being contacted. About 3 months ago my Instagram account was hacked by people on YOUR platform. I have gone to the Help Center online and have followed the instructions to submit a request form but EVERY TIME i click on “Try Another Way” it just prompts me back to the Help Center. It takes me in circles and it’s frustrating . I have filled out the form online about how you can better your Login, but I have had zero response. I have waited patiently for someone to hopefully get back to me. However, I am starting to grow impatient because whoever hacked my account is ACTIVELY still impersonating me. They continue to reach out to MY followers in order to scam them. I really hope you guys do something about this because it is happening on your platform. I know countless people who have been hacked and have no way of contacting you guys. I wish there was someone from Instagram who could please help me. I am growing desperate and the fact that someone has had access to my account for this long is really starting to scare me. Please Instagram Team i ask for your help. Thankyou for reading this and i hope you guys have a wonderful day!

Security

Platform

Negative

Security - Responsiveness - Negative, Security - Contact Mechanism - Negative, Security - Impersonation - Negative

### USER:HACKED ACCOUNT NO WAY TO RECOVER, Hello Instagram team, I am writing this review because I find it really hard to believe that you guys have no way of being contacted. About 3 months ago my Instagram account was hacked by people on YOUR platform. I have gone to the Help Center online and have followed the instructions to submit a request form but EVERY TIME i click on “Try Another Way” it just prompts me back to the Help Center. It takes me in circles and it’s frustrating . I have filled out the form online about how you can better your Login, but I have had zero response. I have waited patiently for someone to hopefully get back to me. However, I am starting to grow impatient because whoever hacked my account is ACTIVELY still impersonating me. They continue to reach out to MY followers in order to scam them. I really hope you guys do something about this because it is happening on your platform. I know countless people who have been hacked and have no way of contacting you guys. I wish there was someone from Instagram who could please help me. I am growing desperate and the fact that someone has had access to my account for this long is really starting to scare me. Please Instagram Team i ask for your help. Thankyou for reading this and i hope you guys have a wonderful day! ### ASSISTANT: Security - Responsiveness - Negative, Security - Contact Mechanism - Negative, Security - Impersonation - Negative )))

### Review: title: HACKED ACCOUNT NO WAY TO RECOVER, content: Hello Instagram team, I am writing this review because I find it really hard to believe that you guys have no way of being contacted. About 3 months ago my Instagram account was hacked by people on YOUR platform. I have gone to the Help Center online and have followed the instructions to submit a request form but EVERY TIME i click on “Try Another Way” it just prompts me back to the Help Center. It takes me in circles and it’s frustrating . I have filled out the form online about how you can better your Login, but I have had zero response. I have waited patiently for someone to hopefully get back to me. However, I am starting to grow impatient because whoever hacked my account is ACTIVELY still impersonating me. They continue to reach out to MY followers in order to scam them. I really hope you guys do something about this because it is happening on your platform. I know countless people who have been hacked and have no way of contacting you guys. I wish there was someone from Instagram who could please help me. I am growing desperate and the fact that someone has had access to my account for this long is really starting to scare me. Please Instagram Team i ask for your help. Thankyou for reading this and i hope you guys have a wonderful day! ### Analysis: categories: Security, aspects: Platform, sentiments: Negative )))

### Review: title: HACKED ACCOUNT NO WAY TO RECOVER, content: Hello Instagram team, I am writing this review because I find it really hard to believe that you guys have no way of being contacted. About 3 months ago my Instagram account was hacked by people on YOUR platform. I have gone to the Help Center online and have followed the instructions to submit a request form but EVERY TIME i click on “Try Another Way” it just prompts me back to the Help Center. It takes me in circles and it’s frustrating . I have filled out the form online about how you can better your Login, but I have had zero response. I have waited patiently for someone to hopefully get back to me. However, I am starting to grow impatient because whoever hacked my account is ACTIVELY still impersonating me. They continue to reach out to MY followers in order to scam them. I really hope you guys do something about this because it is happening on your platform. I know countless people who have been hacked and have no way of contacting you guys. I wish there was someone from Instagram who could please help me. I am growing desperate and the fact that someone has had access to my account for this long is really starting to scare me. Please Instagram Team i ask for your help. Thankyou for reading this and i hope you guys have a wonderful day! ### Analysis: categories: (Security) aspects: (Platform) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: HACKED ACCOUNT NO WAY TO RECOVER, Hello Instagram team, I am writing this review because I find it really hard to believe that you guys have no way of being contacted. About 3 months ago my Instagram account was hacked by people on YOUR platform. I have gone to the Help Center online and have followed the instructions to submit a request form but EVERY TIME i click on “Try Another Way” it just prompts me back to the Help Center. It takes me in circles and it’s frustrating . I have filled out the form online about how you can better your Login, but I have had zero response. I have waited patiently for someone to hopefully get back to me. However, I am starting to grow impatient because whoever hacked my account is ACTIVELY still impersonating me. They continue to reach out to MY followers in order to scam them. I really hope you guys do something about this because it is happening on your platform. I know countless people who have been hacked and have no way of contacting you guys. I wish there was someone from Instagram who could please help me. I am growing desperate and the fact that someone has had access to my account for this long is really starting to scare me. Please Instagram Team i ask for your help. Thankyou for reading this and i hope you guys have a wonderful day! Output: Security - Responsiveness - Negative, Security - Contact Mechanism - Negative, Security - Impersonation - Negative $$$

Version 13

This update changed everything, and I hate it. Why the layout changed I have no idea, it was much more aesthetic before. The new grid doesn’t even format correctly on my phone screen, the two columns aren’t centered. The left column takes up the bulk of the screen cutting off part of the right column. , , The continuous scroll was a thousand times more user friendly than the next and previous button. This is my biggest complaint. It literally takes the enjoyment out of shopping. Previously I’d scroll through lots of options and decide on the best purchase. Now I wait for each page of unaesthetic grid style options to load and once I think I’ve narrowed down my options I have to load and scroll through each page again to find where the items I liked are. , , Look, if it ain’t broke don’t fix it.

Interface, Interface, Interface, Interface, Features, Features

Design, User-friendliness, Navigation, Aesthetics, Grid layout, Infinite scroll

negative, negative, negative, negative, negative, positive

Interface - Design - negative, Interface - User-friendliness - negative, Interface - Navigation - negative, Interface - Aesthetics - negative, Features - Grid layout - negative, Features - Infinite scroll - positive

### USER:Version 13, This update changed everything, and I hate it. Why the layout changed I have no idea, it was much more aesthetic before. The new grid doesn’t even format correctly on my phone screen, the two columns aren’t centered. The left column takes up the bulk of the screen cutting off part of the right column. , , The continuous scroll was a thousand times more user friendly than the next and previous button. This is my biggest complaint. It literally takes the enjoyment out of shopping. Previously I’d scroll through lots of options and decide on the best purchase. Now I wait for each page of unaesthetic grid style options to load and once I think I’ve narrowed down my options I have to load and scroll through each page again to find where the items I liked are. , , Look, if it ain’t broke don’t fix it. ### ASSISTANT: Interface - Design - negative, Interface - User-friendliness - negative, Interface - Navigation - negative, Interface - Aesthetics - negative, Features - Grid layout - negative, Features - Infinite scroll - positive )))

### Review: title: Version 13, content: This update changed everything, and I hate it. Why the layout changed I have no idea, it was much more aesthetic before. The new grid doesn’t even format correctly on my phone screen, the two columns aren’t centered. The left column takes up the bulk of the screen cutting off part of the right column. , , The continuous scroll was a thousand times more user friendly than the next and previous button. This is my biggest complaint. It literally takes the enjoyment out of shopping. Previously I’d scroll through lots of options and decide on the best purchase. Now I wait for each page of unaesthetic grid style options to load and once I think I’ve narrowed down my options I have to load and scroll through each page again to find where the items I liked are. , , Look, if it ain’t broke don’t fix it. ### Analysis: categories: Interface, Interface, Interface, Interface, Features, Features, aspects: Design, User-friendliness, Navigation, Aesthetics, Grid layout, Infinite scroll, sentiments: negative, negative, negative, negative, negative, positive )))

### Review: title: Version 13, content: This update changed everything, and I hate it. Why the layout changed I have no idea, it was much more aesthetic before. The new grid doesn’t even format correctly on my phone screen, the two columns aren’t centered. The left column takes up the bulk of the screen cutting off part of the right column. , , The continuous scroll was a thousand times more user friendly than the next and previous button. This is my biggest complaint. It literally takes the enjoyment out of shopping. Previously I’d scroll through lots of options and decide on the best purchase. Now I wait for each page of unaesthetic grid style options to load and once I think I’ve narrowed down my options I have to load and scroll through each page again to find where the items I liked are. , , Look, if it ain’t broke don’t fix it. ### Analysis: categories: (Interface, Interface, Interface, Interface, Features, Features) aspects: (Design, User-friendliness, Navigation, Aesthetics, Grid layout, Infinite scroll) sentiments: (negative, negative, negative, negative, negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Version 13, This update changed everything, and I hate it. Why the layout changed I have no idea, it was much more aesthetic before. The new grid doesn’t even format correctly on my phone screen, the two columns aren’t centered. The left column takes up the bulk of the screen cutting off part of the right column. , , The continuous scroll was a thousand times more user friendly than the next and previous button. This is my biggest complaint. It literally takes the enjoyment out of shopping. Previously I’d scroll through lots of options and decide on the best purchase. Now I wait for each page of unaesthetic grid style options to load and once I think I’ve narrowed down my options I have to load and scroll through each page again to find where the items I liked are. , , Look, if it ain’t broke don’t fix it. Output: Interface - Design - negative, Interface - User-friendliness - negative, Interface - Navigation - negative, Interface - Aesthetics - negative, Features - Grid layout - negative, Features - Infinite scroll - positive $$$

I keep getting kicked out.

I didn’t doTouch the stars above so if says if it says five that was already there.I love the service up until now I’m not sure what’s going on., , What time I click on WhatsApp it just disappears. I came to the App Store to see if I need an update but it just says open and when I click on it is gone!Poof!. I wonder if I was being canceled like Facebook,Twitter and other social media companies cancel people who disagree with. Their view point. It happened for a while until one time I was able to get on there and write a message to let a family know what was going on and then it happened again.I surely hope that what’s up I have not joined the other social media companies who are the side to control free speech.

Functionality, Functionality, Functionality, Functionality

Stability, Usability, Reliability, Connectivity

negative, negative, negative, negative

Functionality - Stability - negative, Functionality - Usability - negative, Functionality - Reliability - negative, Functionality - Connectivity - negative

### USER:I keep getting kicked out., I didn’t doTouch the stars above so if says if it says five that was already there.I love the service up until now I’m not sure what’s going on., , What time I click on WhatsApp it just disappears. I came to the App Store to see if I need an update but it just says open and when I click on it is gone!Poof!. I wonder if I was being canceled like Facebook,Twitter and other social media companies cancel people who disagree with. Their view point. It happened for a while until one time I was able to get on there and write a message to let a family know what was going on and then it happened again.I surely hope that what’s up I have not joined the other social media companies who are the side to control free speech. ### ASSISTANT: Functionality - Stability - negative, Functionality - Usability - negative, Functionality - Reliability - negative, Functionality - Connectivity - negative )))

### Review: title: I keep getting kicked out., content: I didn’t doTouch the stars above so if says if it says five that was already there.I love the service up until now I’m not sure what’s going on., , What time I click on WhatsApp it just disappears. I came to the App Store to see if I need an update but it just says open and when I click on it is gone!Poof!. I wonder if I was being canceled like Facebook,Twitter and other social media companies cancel people who disagree with. Their view point. It happened for a while until one time I was able to get on there and write a message to let a family know what was going on and then it happened again.I surely hope that what’s up I have not joined the other social media companies who are the side to control free speech. ### Analysis: categories: Functionality, Functionality, Functionality, Functionality, aspects: Stability, Usability, Reliability, Connectivity, sentiments: negative, negative, negative, negative )))

### Review: title: I keep getting kicked out., content: I didn’t doTouch the stars above so if says if it says five that was already there.I love the service up until now I’m not sure what’s going on., , What time I click on WhatsApp it just disappears. I came to the App Store to see if I need an update but it just says open and when I click on it is gone!Poof!. I wonder if I was being canceled like Facebook,Twitter and other social media companies cancel people who disagree with. Their view point. It happened for a while until one time I was able to get on there and write a message to let a family know what was going on and then it happened again.I surely hope that what’s up I have not joined the other social media companies who are the side to control free speech. ### Analysis: categories: (Functionality, Functionality, Functionality, Functionality) aspects: (Stability, Usability, Reliability, Connectivity) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I keep getting kicked out., I didn’t doTouch the stars above so if says if it says five that was already there.I love the service up until now I’m not sure what’s going on., , What time I click on WhatsApp it just disappears. I came to the App Store to see if I need an update but it just says open and when I click on it is gone!Poof!. I wonder if I was being canceled like Facebook,Twitter and other social media companies cancel people who disagree with. Their view point. It happened for a while until one time I was able to get on there and write a message to let a family know what was going on and then it happened again.I surely hope that what’s up I have not joined the other social media companies who are the side to control free speech. Output: Functionality - Stability - negative, Functionality - Usability - negative, Functionality - Reliability - negative, Functionality - Connectivity - negative $$$

DRIVERS WILL PUT PACKAGE NEAR DOGS IF YOU HAVE ANY

Im only giving this rating because this has been a three time experience. You guys took away the option of how we want our packages handled. I have a roommate with a dog who is usually in the front of the yard. Hes very friendly but will EAT THE PACKAGES AND TEAR UP/EAT THE PRODUCT. For some reason the drivers will put the package where the dog can get it.( we have a sitting bench to where the dog cant even reach, on our porch but the drivers still decide to put it in front of the door where the dog can reach) One of the drivers even put it on the ground and took a picture of the dog like that was something i was okay with?!? Like heads up if you have dogs who like to chew on packages, the drivers will leave it where your dog can get it. Theres absolutely no way to tell the drivers on their app either so this is why im giving this rating because the drivers continue to do this thinking its cute but its making me lose money on product that isnt being handled correctly.

Delivery, Delivery

Package Handling, Dog Safety

negative, negative

Delivery - Package Handling - negative, Delivery - Dog Safety - negative

### USER:DRIVERS WILL PUT PACKAGE NEAR DOGS IF YOU HAVE ANY, Im only giving this rating because this has been a three time experience. You guys took away the option of how we want our packages handled. I have a roommate with a dog who is usually in the front of the yard. Hes very friendly but will EAT THE PACKAGES AND TEAR UP/EAT THE PRODUCT. For some reason the drivers will put the package where the dog can get it.( we have a sitting bench to where the dog cant even reach, on our porch but the drivers still decide to put it in front of the door where the dog can reach) One of the drivers even put it on the ground and took a picture of the dog like that was something i was okay with?!? Like heads up if you have dogs who like to chew on packages, the drivers will leave it where your dog can get it. Theres absolutely no way to tell the drivers on their app either so this is why im giving this rating because the drivers continue to do this thinking its cute but its making me lose money on product that isnt being handled correctly. ### ASSISTANT: Delivery - Package Handling - negative, Delivery - Dog Safety - negative )))

### Review: title: DRIVERS WILL PUT PACKAGE NEAR DOGS IF YOU HAVE ANY, content: Im only giving this rating because this has been a three time experience. You guys took away the option of how we want our packages handled. I have a roommate with a dog who is usually in the front of the yard. Hes very friendly but will EAT THE PACKAGES AND TEAR UP/EAT THE PRODUCT. For some reason the drivers will put the package where the dog can get it.( we have a sitting bench to where the dog cant even reach, on our porch but the drivers still decide to put it in front of the door where the dog can reach) One of the drivers even put it on the ground and took a picture of the dog like that was something i was okay with?!? Like heads up if you have dogs who like to chew on packages, the drivers will leave it where your dog can get it. Theres absolutely no way to tell the drivers on their app either so this is why im giving this rating because the drivers continue to do this thinking its cute but its making me lose money on product that isnt being handled correctly. ### Analysis: categories: Delivery, Delivery, aspects: Package Handling, Dog Safety, sentiments: negative, negative )))

### Review: title: DRIVERS WILL PUT PACKAGE NEAR DOGS IF YOU HAVE ANY, content: Im only giving this rating because this has been a three time experience. You guys took away the option of how we want our packages handled. I have a roommate with a dog who is usually in the front of the yard. Hes very friendly but will EAT THE PACKAGES AND TEAR UP/EAT THE PRODUCT. For some reason the drivers will put the package where the dog can get it.( we have a sitting bench to where the dog cant even reach, on our porch but the drivers still decide to put it in front of the door where the dog can reach) One of the drivers even put it on the ground and took a picture of the dog like that was something i was okay with?!? Like heads up if you have dogs who like to chew on packages, the drivers will leave it where your dog can get it. Theres absolutely no way to tell the drivers on their app either so this is why im giving this rating because the drivers continue to do this thinking its cute but its making me lose money on product that isnt being handled correctly. ### Analysis: categories: (Delivery, Delivery) aspects: (Package Handling, Dog Safety) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: DRIVERS WILL PUT PACKAGE NEAR DOGS IF YOU HAVE ANY, Im only giving this rating because this has been a three time experience. You guys took away the option of how we want our packages handled. I have a roommate with a dog who is usually in the front of the yard. Hes very friendly but will EAT THE PACKAGES AND TEAR UP/EAT THE PRODUCT. For some reason the drivers will put the package where the dog can get it.( we have a sitting bench to where the dog cant even reach, on our porch but the drivers still decide to put it in front of the door where the dog can reach) One of the drivers even put it on the ground and took a picture of the dog like that was something i was okay with?!? Like heads up if you have dogs who like to chew on packages, the drivers will leave it where your dog can get it. Theres absolutely no way to tell the drivers on their app either so this is why im giving this rating because the drivers continue to do this thinking its cute but its making me lose money on product that isnt being handled correctly. Output: Delivery - Package Handling - negative, Delivery - Dog Safety - negative $$$

Deleted - Invades Privacy

I’ve had app for many, many years but latest privacy update clearly and concisely says they will share “my personal data” with Facebook and its partner companies. The policy update even advises deleting the App if I don’t accept data sharing. Faced with a “screw you” ultimatum from Big Tech, I’m moving to Signal. It offers everything I wanted from WhatsApp without trying to invade my privacy or telling me to “piss-off” if I don’t like it. Sad because I really liked WhatsApp., , Update: Been using Signal since Feb. it’s now mid-March 2021. No problems with my switch. Just about everyone I chat with moved too so it’s been no hardship at all. Now Facebook is playing hardball and killing app function if you don’t comply with their demand. Well I’ll just say you don’t need to. There is a really good option if you say no.

Privacy

Data Sharing

Negative

Privacy - Data Sharing - Negative

### USER:Deleted - Invades Privacy, I’ve had app for many, many years but latest privacy update clearly and concisely says they will share “my personal data” with Facebook and its partner companies. The policy update even advises deleting the App if I don’t accept data sharing. Faced with a “screw you” ultimatum from Big Tech, I’m moving to Signal. It offers everything I wanted from WhatsApp without trying to invade my privacy or telling me to “piss-off” if I don’t like it. Sad because I really liked WhatsApp., , Update: Been using Signal since Feb. it’s now mid-March 2021. No problems with my switch. Just about everyone I chat with moved too so it’s been no hardship at all. Now Facebook is playing hardball and killing app function if you don’t comply with their demand. Well I’ll just say you don’t need to. There is a really good option if you say no. ### ASSISTANT: Privacy - Data Sharing - Negative )))

### Review: title: Deleted - Invades Privacy, content: I’ve had app for many, many years but latest privacy update clearly and concisely says they will share “my personal data” with Facebook and its partner companies. The policy update even advises deleting the App if I don’t accept data sharing. Faced with a “screw you” ultimatum from Big Tech, I’m moving to Signal. It offers everything I wanted from WhatsApp without trying to invade my privacy or telling me to “piss-off” if I don’t like it. Sad because I really liked WhatsApp., , Update: Been using Signal since Feb. it’s now mid-March 2021. No problems with my switch. Just about everyone I chat with moved too so it’s been no hardship at all. Now Facebook is playing hardball and killing app function if you don’t comply with their demand. Well I’ll just say you don’t need to. There is a really good option if you say no. ### Analysis: categories: Privacy, aspects: Data Sharing, sentiments: Negative )))

### Review: title: Deleted - Invades Privacy, content: I’ve had app for many, many years but latest privacy update clearly and concisely says they will share “my personal data” with Facebook and its partner companies. The policy update even advises deleting the App if I don’t accept data sharing. Faced with a “screw you” ultimatum from Big Tech, I’m moving to Signal. It offers everything I wanted from WhatsApp without trying to invade my privacy or telling me to “piss-off” if I don’t like it. Sad because I really liked WhatsApp., , Update: Been using Signal since Feb. it’s now mid-March 2021. No problems with my switch. Just about everyone I chat with moved too so it’s been no hardship at all. Now Facebook is playing hardball and killing app function if you don’t comply with their demand. Well I’ll just say you don’t need to. There is a really good option if you say no. ### Analysis: categories: (Privacy) aspects: (Data Sharing) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Deleted - Invades Privacy, I’ve had app for many, many years but latest privacy update clearly and concisely says they will share “my personal data” with Facebook and its partner companies. The policy update even advises deleting the App if I don’t accept data sharing. Faced with a “screw you” ultimatum from Big Tech, I’m moving to Signal. It offers everything I wanted from WhatsApp without trying to invade my privacy or telling me to “piss-off” if I don’t like it. Sad because I really liked WhatsApp., , Update: Been using Signal since Feb. it’s now mid-March 2021. No problems with my switch. Just about everyone I chat with moved too so it’s been no hardship at all. Now Facebook is playing hardball and killing app function if you don’t comply with their demand. Well I’ll just say you don’t need to. There is a really good option if you say no. Output: Privacy - Data Sharing - Negative $$$

Excellent app

This is a very good app. It’s easy to follow how the platform was set up. I mean it’s the little icons to do your pictures and send them and you know it’s really nice I’m 74 years old and I understand computers a little bit but not I didn’t grow up and go to school with this kind of stuff, but young people are very intelligent how they design the software what little bit I know about them but when you wanna make contact with somebody in your family are a very good friend this is very nice to be able to use this app that’s it

Usability

Platform

Positive

Usability - Platform - Positive

### USER:Excellent app, This is a very good app. It’s easy to follow how the platform was set up. I mean it’s the little icons to do your pictures and send them and you know it’s really nice I’m 74 years old and I understand computers a little bit but not I didn’t grow up and go to school with this kind of stuff, but young people are very intelligent how they design the software what little bit I know about them but when you wanna make contact with somebody in your family are a very good friend this is very nice to be able to use this app that’s it ### ASSISTANT: Usability - Platform - Positive )))

### Review: title: Excellent app, content: This is a very good app. It’s easy to follow how the platform was set up. I mean it’s the little icons to do your pictures and send them and you know it’s really nice I’m 74 years old and I understand computers a little bit but not I didn’t grow up and go to school with this kind of stuff, but young people are very intelligent how they design the software what little bit I know about them but when you wanna make contact with somebody in your family are a very good friend this is very nice to be able to use this app that’s it ### Analysis: categories: Usability, aspects: Platform, sentiments: Positive )))

### Review: title: Excellent app, content: This is a very good app. It’s easy to follow how the platform was set up. I mean it’s the little icons to do your pictures and send them and you know it’s really nice I’m 74 years old and I understand computers a little bit but not I didn’t grow up and go to school with this kind of stuff, but young people are very intelligent how they design the software what little bit I know about them but when you wanna make contact with somebody in your family are a very good friend this is very nice to be able to use this app that’s it ### Analysis: categories: (Usability) aspects: (Platform) sentiments: (Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Excellent app, This is a very good app. It’s easy to follow how the platform was set up. I mean it’s the little icons to do your pictures and send them and you know it’s really nice I’m 74 years old and I understand computers a little bit but not I didn’t grow up and go to school with this kind of stuff, but young people are very intelligent how they design the software what little bit I know about them but when you wanna make contact with somebody in your family are a very good friend this is very nice to be able to use this app that’s it Output: Usability - Platform - Positive $$$

From Bad to Worse

What was once a wonderful secure platform is fast becoming a laughingstock ever since it was touched by Facebook. So thoroughly disappointed. Relatives abroad had told me that Facebook is phasing out WhatsApp but demands that we give them all our contact details; I’m not for that. Apparently, In the UK, WhatsApp was given customers until the first week of February before they close an account if the customer refused to except terms to the detriment of customer privacy. Now there is a delay to this change? It’s still going to happen so why the delay? Could it be that this delay is to collect our information anyway without a permission, anyway? I have now started looking for a replacement to WhatsApp. I am sorry to be parting company with you but it isn’t the secure independent platform it once was and the quality has progressively deteriorated. To be honest, if I could opt for zero stars that would be the level at this point. I’ve been trying to speak to others over the platform but I’ve spent more time trying to reconnect or redial and it’s just not worth it. Another competitor bows out.

Security, Quality, Connectivity

Security, Quality, Connectivity

negative, negative, negative

Security - Security - negative, Quality - Quality - negative, Connectivity - Connectivity - negative

### USER:From Bad to Worse, What was once a wonderful secure platform is fast becoming a laughingstock ever since it was touched by Facebook. So thoroughly disappointed. Relatives abroad had told me that Facebook is phasing out WhatsApp but demands that we give them all our contact details; I’m not for that. Apparently, In the UK, WhatsApp was given customers until the first week of February before they close an account if the customer refused to except terms to the detriment of customer privacy. Now there is a delay to this change? It’s still going to happen so why the delay? Could it be that this delay is to collect our information anyway without a permission, anyway? I have now started looking for a replacement to WhatsApp. I am sorry to be parting company with you but it isn’t the secure independent platform it once was and the quality has progressively deteriorated. To be honest, if I could opt for zero stars that would be the level at this point. I’ve been trying to speak to others over the platform but I’ve spent more time trying to reconnect or redial and it’s just not worth it. Another competitor bows out. ### ASSISTANT: Security - Security - negative, Quality - Quality - negative, Connectivity - Connectivity - negative )))

### Review: title: From Bad to Worse, content: What was once a wonderful secure platform is fast becoming a laughingstock ever since it was touched by Facebook. So thoroughly disappointed. Relatives abroad had told me that Facebook is phasing out WhatsApp but demands that we give them all our contact details; I’m not for that. Apparently, In the UK, WhatsApp was given customers until the first week of February before they close an account if the customer refused to except terms to the detriment of customer privacy. Now there is a delay to this change? It’s still going to happen so why the delay? Could it be that this delay is to collect our information anyway without a permission, anyway? I have now started looking for a replacement to WhatsApp. I am sorry to be parting company with you but it isn’t the secure independent platform it once was and the quality has progressively deteriorated. To be honest, if I could opt for zero stars that would be the level at this point. I’ve been trying to speak to others over the platform but I’ve spent more time trying to reconnect or redial and it’s just not worth it. Another competitor bows out. ### Analysis: categories: Security, Quality, Connectivity, aspects: Security, Quality, Connectivity, sentiments: negative, negative, negative )))

### Review: title: From Bad to Worse, content: What was once a wonderful secure platform is fast becoming a laughingstock ever since it was touched by Facebook. So thoroughly disappointed. Relatives abroad had told me that Facebook is phasing out WhatsApp but demands that we give them all our contact details; I’m not for that. Apparently, In the UK, WhatsApp was given customers until the first week of February before they close an account if the customer refused to except terms to the detriment of customer privacy. Now there is a delay to this change? It’s still going to happen so why the delay? Could it be that this delay is to collect our information anyway without a permission, anyway? I have now started looking for a replacement to WhatsApp. I am sorry to be parting company with you but it isn’t the secure independent platform it once was and the quality has progressively deteriorated. To be honest, if I could opt for zero stars that would be the level at this point. I’ve been trying to speak to others over the platform but I’ve spent more time trying to reconnect or redial and it’s just not worth it. Another competitor bows out. ### Analysis: categories: (Security, Quality, Connectivity) aspects: (Security, Quality, Connectivity) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: From Bad to Worse, What was once a wonderful secure platform is fast becoming a laughingstock ever since it was touched by Facebook. So thoroughly disappointed. Relatives abroad had told me that Facebook is phasing out WhatsApp but demands that we give them all our contact details; I’m not for that. Apparently, In the UK, WhatsApp was given customers until the first week of February before they close an account if the customer refused to except terms to the detriment of customer privacy. Now there is a delay to this change? It’s still going to happen so why the delay? Could it be that this delay is to collect our information anyway without a permission, anyway? I have now started looking for a replacement to WhatsApp. I am sorry to be parting company with you but it isn’t the secure independent platform it once was and the quality has progressively deteriorated. To be honest, if I could opt for zero stars that would be the level at this point. I’ve been trying to speak to others over the platform but I’ve spent more time trying to reconnect or redial and it’s just not worth it. Another competitor bows out. Output: Security - Security - negative, Quality - Quality - negative, Connectivity - Connectivity - negative $$$

I wish they made one course free.

Hi I’m learning French but I can only do the first lesson on the course and I wish they would make it so I can ONE course free not one lesson. I feel like it would be a bit more convenient to us people who don’t want to pay or they have parents like me who are willing to pay for the app. I feel like it would be much better and if you guys did the first course free you might have more people who get your app. So PLEASE help because I know what your going to say and I know you won’t change the pay get the rest of the app but please please please make the first course free. If you do many thanks and if you fix that up I give you a four but right now a two.

Pricing, Convenience, Pricing, Accessibility

First Course, First Course, Paid Content, First Course

Negative, Positive, Negative, Positive

Pricing - First Course - Negative, Convenience - First Course - Positive, Pricing - Paid Content - Negative, Accessibility - First Course - Positive

### USER:I wish they made one course free., Hi I’m learning French but I can only do the first lesson on the course and I wish they would make it so I can ONE course free not one lesson. I feel like it would be a bit more convenient to us people who don’t want to pay or they have parents like me who are willing to pay for the app. I feel like it would be much better and if you guys did the first course free you might have more people who get your app. So PLEASE help because I know what your going to say and I know you won’t change the pay get the rest of the app but please please please make the first course free. If you do many thanks and if you fix that up I give you a four but right now a two. ### ASSISTANT: Pricing - First Course - Negative, Convenience - First Course - Positive, Pricing - Paid Content - Negative, Accessibility - First Course - Positive )))

### Review: title: I wish they made one course free., content: Hi I’m learning French but I can only do the first lesson on the course and I wish they would make it so I can ONE course free not one lesson. I feel like it would be a bit more convenient to us people who don’t want to pay or they have parents like me who are willing to pay for the app. I feel like it would be much better and if you guys did the first course free you might have more people who get your app. So PLEASE help because I know what your going to say and I know you won’t change the pay get the rest of the app but please please please make the first course free. If you do many thanks and if you fix that up I give you a four but right now a two. ### Analysis: categories: Pricing, Convenience, Pricing, Accessibility, aspects: First Course, First Course, Paid Content, First Course, sentiments: Negative, Positive, Negative, Positive )))

### Review: title: I wish they made one course free., content: Hi I’m learning French but I can only do the first lesson on the course and I wish they would make it so I can ONE course free not one lesson. I feel like it would be a bit more convenient to us people who don’t want to pay or they have parents like me who are willing to pay for the app. I feel like it would be much better and if you guys did the first course free you might have more people who get your app. So PLEASE help because I know what your going to say and I know you won’t change the pay get the rest of the app but please please please make the first course free. If you do many thanks and if you fix that up I give you a four but right now a two. ### Analysis: categories: (Pricing, Convenience, Pricing, Accessibility) aspects: (First Course, First Course, Paid Content, First Course) sentiments: (Negative, Positive, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I wish they made one course free., Hi I’m learning French but I can only do the first lesson on the course and I wish they would make it so I can ONE course free not one lesson. I feel like it would be a bit more convenient to us people who don’t want to pay or they have parents like me who are willing to pay for the app. I feel like it would be much better and if you guys did the first course free you might have more people who get your app. So PLEASE help because I know what your going to say and I know you won’t change the pay get the rest of the app but please please please make the first course free. If you do many thanks and if you fix that up I give you a four but right now a two. Output: Pricing - First Course - Negative, Convenience - First Course - Positive, Pricing - Paid Content - Negative, Accessibility - First Course - Positive $$$

New To WhatsApp and getting nasty phonecalls from random numbers

Please protect your customers I just switch my phone number on WhatsApp, since I have a new phone number in the new location where I live and I have been getting phone calls, sometimes insulting me for having stolen their WhatsApp account. Apparently the phone number was related to a ‎WhatsApp account that it was hacked, and I am getting all of this aggression not on my regular line, but only on WhatsApp please please please make sure that you protect your customers also, it would be very advisable. If you could have real people answering your customer, care, line, and not only robots and written claims share some of your wealth by employing real persons, to take care of us real persons

Customer Service, Security

Customer Care, Data Protection

negative, negative

Customer Service - Customer Care - negative, Security - Data Protection - negative

### USER:New To WhatsApp and getting nasty phonecalls from random numbers, Please protect your customers I just switch my phone number on WhatsApp, since I have a new phone number in the new location where I live and I have been getting phone calls, sometimes insulting me for having stolen their WhatsApp account. Apparently the phone number was related to a ‎WhatsApp account that it was hacked, and I am getting all of this aggression not on my regular line, but only on WhatsApp please please please make sure that you protect your customers also, it would be very advisable. If you could have real people answering your customer, care, line, and not only robots and written claims share some of your wealth by employing real persons, to take care of us real persons ### ASSISTANT: Customer Service - Customer Care - negative, Security - Data Protection - negative )))

### Review: title: New To WhatsApp and getting nasty phonecalls from random numbers, content: Please protect your customers I just switch my phone number on WhatsApp, since I have a new phone number in the new location where I live and I have been getting phone calls, sometimes insulting me for having stolen their WhatsApp account. Apparently the phone number was related to a ‎WhatsApp account that it was hacked, and I am getting all of this aggression not on my regular line, but only on WhatsApp please please please make sure that you protect your customers also, it would be very advisable. If you could have real people answering your customer, care, line, and not only robots and written claims share some of your wealth by employing real persons, to take care of us real persons ### Analysis: categories: Customer Service, Security, aspects: Customer Care, Data Protection, sentiments: negative, negative )))

### Review: title: New To WhatsApp and getting nasty phonecalls from random numbers, content: Please protect your customers I just switch my phone number on WhatsApp, since I have a new phone number in the new location where I live and I have been getting phone calls, sometimes insulting me for having stolen their WhatsApp account. Apparently the phone number was related to a ‎WhatsApp account that it was hacked, and I am getting all of this aggression not on my regular line, but only on WhatsApp please please please make sure that you protect your customers also, it would be very advisable. If you could have real people answering your customer, care, line, and not only robots and written claims share some of your wealth by employing real persons, to take care of us real persons ### Analysis: categories: (Customer Service, Security) aspects: (Customer Care, Data Protection) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: New To WhatsApp and getting nasty phonecalls from random numbers, Please protect your customers I just switch my phone number on WhatsApp, since I have a new phone number in the new location where I live and I have been getting phone calls, sometimes insulting me for having stolen their WhatsApp account. Apparently the phone number was related to a ‎WhatsApp account that it was hacked, and I am getting all of this aggression not on my regular line, but only on WhatsApp please please please make sure that you protect your customers also, it would be very advisable. If you could have real people answering your customer, care, line, and not only robots and written claims share some of your wealth by employing real persons, to take care of us real persons Output: Customer Service - Customer Care - negative, Security - Data Protection - negative $$$

Professional

Strangely professional doctors. I had UTI issues twice in the same week and both doctors were able to prescribe me different medication‘s. The second doctor was able to issue me a sickleave letter/notice for school/work. I didn’t use that letter but I really appreciate it that that feature was there for anyone who does need that. It has name date of appointment and doctors name. I highly recommend this app to anybody who lives in remote or urban parts of California. I’m not sure how it works in other states, but my health/medical insurance covered me completely for anything via Teladoc. Although I have only use the app twice now, I will use it again happily.

Medical, Medical, Medical, Service, Financial

Doctors, Medication, Sickleave notice, Accessibility, Coverage

positive, positive, positive, positive, positive

Medical - Doctors - positive, Medical - Medication - positive, Medical - Sickleave notice - positive, Service - Accessibility - positive, Financial - Coverage - positive

### USER:Professional, Strangely professional doctors. I had UTI issues twice in the same week and both doctors were able to prescribe me different medication‘s. The second doctor was able to issue me a sickleave letter/notice for school/work. I didn’t use that letter but I really appreciate it that that feature was there for anyone who does need that. It has name date of appointment and doctors name. I highly recommend this app to anybody who lives in remote or urban parts of California. I’m not sure how it works in other states, but my health/medical insurance covered me completely for anything via Teladoc. Although I have only use the app twice now, I will use it again happily. ### ASSISTANT: Medical - Doctors - positive, Medical - Medication - positive, Medical - Sickleave notice - positive, Service - Accessibility - positive, Financial - Coverage - positive )))

### Review: title: Professional, content: Strangely professional doctors. I had UTI issues twice in the same week and both doctors were able to prescribe me different medication‘s. The second doctor was able to issue me a sickleave letter/notice for school/work. I didn’t use that letter but I really appreciate it that that feature was there for anyone who does need that. It has name date of appointment and doctors name. I highly recommend this app to anybody who lives in remote or urban parts of California. I’m not sure how it works in other states, but my health/medical insurance covered me completely for anything via Teladoc. Although I have only use the app twice now, I will use it again happily. ### Analysis: categories: Medical, Medical, Medical, Service, Financial, aspects: Doctors, Medication, Sickleave notice, Accessibility, Coverage, sentiments: positive, positive, positive, positive, positive )))

### Review: title: Professional, content: Strangely professional doctors. I had UTI issues twice in the same week and both doctors were able to prescribe me different medication‘s. The second doctor was able to issue me a sickleave letter/notice for school/work. I didn’t use that letter but I really appreciate it that that feature was there for anyone who does need that. It has name date of appointment and doctors name. I highly recommend this app to anybody who lives in remote or urban parts of California. I’m not sure how it works in other states, but my health/medical insurance covered me completely for anything via Teladoc. Although I have only use the app twice now, I will use it again happily. ### Analysis: categories: (Medical, Medical, Medical, Service, Financial) aspects: (Doctors, Medication, Sickleave notice, Accessibility, Coverage) sentiments: (positive, positive, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Professional, Strangely professional doctors. I had UTI issues twice in the same week and both doctors were able to prescribe me different medication‘s. The second doctor was able to issue me a sickleave letter/notice for school/work. I didn’t use that letter but I really appreciate it that that feature was there for anyone who does need that. It has name date of appointment and doctors name. I highly recommend this app to anybody who lives in remote or urban parts of California. I’m not sure how it works in other states, but my health/medical insurance covered me completely for anything via Teladoc. Although I have only use the app twice now, I will use it again happily. Output: Medical - Doctors - positive, Medical - Medication - positive, Medical - Sickleave notice - positive, Service - Accessibility - positive, Financial - Coverage - positive $$$

Great BUT…

This app is amazing and always has been BUT I recently saw the ability to “follow” celebs or whatever and this is NOT what is app is about. We are so inundated with social media already, I don’t come to WhatsApp to follow celebs or get updates! I don’t think I’m alone in feeling this but NO ONE WANTS THIS APP TO TURN INTO FACEBOOK, INSTAGRAM, TWITTER, TIKTOK, SNAPCHAT or anything similar! The very least you can do is give us the option to hide all the stupid new updates and keep WhatsApp as it was intended! Nothing is wrong with the app so stop trying to “fix/improve” what doesn’t need it. This is like the last safe place from all the stupid social media platforms at this point. They all have a time and place and WhatsApp should not be it! Thanks if anything if Facebookland is actually reading this.

App, App, App

Follow celebrities, Updates, Design

negative, negative, positive

App - Follow celebrities - negative, App - Updates - negative, App - Design - positive

### USER:Great BUT…, This app is amazing and always has been BUT I recently saw the ability to “follow” celebs or whatever and this is NOT what is app is about. We are so inundated with social media already, I don’t come to WhatsApp to follow celebs or get updates! I don’t think I’m alone in feeling this but NO ONE WANTS THIS APP TO TURN INTO FACEBOOK, INSTAGRAM, TWITTER, TIKTOK, SNAPCHAT or anything similar! The very least you can do is give us the option to hide all the stupid new updates and keep WhatsApp as it was intended! Nothing is wrong with the app so stop trying to “fix/improve” what doesn’t need it. This is like the last safe place from all the stupid social media platforms at this point. They all have a time and place and WhatsApp should not be it! Thanks if anything if Facebookland is actually reading this. ### ASSISTANT: App - Follow celebrities - negative, App - Updates - negative, App - Design - positive )))

### Review: title: Great BUT…, content: This app is amazing and always has been BUT I recently saw the ability to “follow” celebs or whatever and this is NOT what is app is about. We are so inundated with social media already, I don’t come to WhatsApp to follow celebs or get updates! I don’t think I’m alone in feeling this but NO ONE WANTS THIS APP TO TURN INTO FACEBOOK, INSTAGRAM, TWITTER, TIKTOK, SNAPCHAT or anything similar! The very least you can do is give us the option to hide all the stupid new updates and keep WhatsApp as it was intended! Nothing is wrong with the app so stop trying to “fix/improve” what doesn’t need it. This is like the last safe place from all the stupid social media platforms at this point. They all have a time and place and WhatsApp should not be it! Thanks if anything if Facebookland is actually reading this. ### Analysis: categories: App, App, App, aspects: Follow celebrities, Updates, Design, sentiments: negative, negative, positive )))

### Review: title: Great BUT…, content: This app is amazing and always has been BUT I recently saw the ability to “follow” celebs or whatever and this is NOT what is app is about. We are so inundated with social media already, I don’t come to WhatsApp to follow celebs or get updates! I don’t think I’m alone in feeling this but NO ONE WANTS THIS APP TO TURN INTO FACEBOOK, INSTAGRAM, TWITTER, TIKTOK, SNAPCHAT or anything similar! The very least you can do is give us the option to hide all the stupid new updates and keep WhatsApp as it was intended! Nothing is wrong with the app so stop trying to “fix/improve” what doesn’t need it. This is like the last safe place from all the stupid social media platforms at this point. They all have a time and place and WhatsApp should not be it! Thanks if anything if Facebookland is actually reading this. ### Analysis: categories: (App, App, App) aspects: (Follow celebrities, Updates, Design) sentiments: (negative, negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great BUT…, This app is amazing and always has been BUT I recently saw the ability to “follow” celebs or whatever and this is NOT what is app is about. We are so inundated with social media already, I don’t come to WhatsApp to follow celebs or get updates! I don’t think I’m alone in feeling this but NO ONE WANTS THIS APP TO TURN INTO FACEBOOK, INSTAGRAM, TWITTER, TIKTOK, SNAPCHAT or anything similar! The very least you can do is give us the option to hide all the stupid new updates and keep WhatsApp as it was intended! Nothing is wrong with the app so stop trying to “fix/improve” what doesn’t need it. This is like the last safe place from all the stupid social media platforms at this point. They all have a time and place and WhatsApp should not be it! Thanks if anything if Facebookland is actually reading this. Output: App - Follow celebrities - negative, App - Updates - negative, App - Design - positive $$$

Best mobile game of all time

I have absolutely loved this game since I started playing in 2017. I was a th7 at the time and rushed to th10 and the upgrading and loot penalty was so bad because of it and I ended up getting super unmotivated to play. I quit for 2 years and started playing recently in the past couple of weeks and so far have almost completely got my pink walls to max th9 walls with th9 defenses. I was able to do this in such a short amount of time because of how much I enjoy this game and how committed I am to fix my rush. I love everything about this game., , The only problem I have with it is the clan system because it’s so hard to find good clans with committed clan mates, Aswell as the achievement rewards being too low for what they ask for in completion. There should be a couple of adjustments but otherwise this game is perfect and so fun to play., , Every choice you make in this game is completely skill based instead of rng based, which most people agree is trash.

Gameplay, Clan System, Clan System, Achievements

Gameplay, Clan members, Clan activity, Rewards

positive, negative, negative, negative

Gameplay - Gameplay - positive, Clan System - Clan members - negative, Clan System - Clan activity - negative, Achievements - Rewards - negative

### USER:Best mobile game of all time, I have absolutely loved this game since I started playing in 2017. I was a th7 at the time and rushed to th10 and the upgrading and loot penalty was so bad because of it and I ended up getting super unmotivated to play. I quit for 2 years and started playing recently in the past couple of weeks and so far have almost completely got my pink walls to max th9 walls with th9 defenses. I was able to do this in such a short amount of time because of how much I enjoy this game and how committed I am to fix my rush. I love everything about this game., , The only problem I have with it is the clan system because it’s so hard to find good clans with committed clan mates, Aswell as the achievement rewards being too low for what they ask for in completion. There should be a couple of adjustments but otherwise this game is perfect and so fun to play., , Every choice you make in this game is completely skill based instead of rng based, which most people agree is trash. ### ASSISTANT: Gameplay - Gameplay - positive, Clan System - Clan members - negative, Clan System - Clan activity - negative, Achievements - Rewards - negative )))

### Review: title: Best mobile game of all time, content: I have absolutely loved this game since I started playing in 2017. I was a th7 at the time and rushed to th10 and the upgrading and loot penalty was so bad because of it and I ended up getting super unmotivated to play. I quit for 2 years and started playing recently in the past couple of weeks and so far have almost completely got my pink walls to max th9 walls with th9 defenses. I was able to do this in such a short amount of time because of how much I enjoy this game and how committed I am to fix my rush. I love everything about this game., , The only problem I have with it is the clan system because it’s so hard to find good clans with committed clan mates, Aswell as the achievement rewards being too low for what they ask for in completion. There should be a couple of adjustments but otherwise this game is perfect and so fun to play., , Every choice you make in this game is completely skill based instead of rng based, which most people agree is trash. ### Analysis: categories: Gameplay, Clan System, Clan System, Achievements, aspects: Gameplay, Clan members, Clan activity, Rewards, sentiments: positive, negative, negative, negative )))

### Review: title: Best mobile game of all time, content: I have absolutely loved this game since I started playing in 2017. I was a th7 at the time and rushed to th10 and the upgrading and loot penalty was so bad because of it and I ended up getting super unmotivated to play. I quit for 2 years and started playing recently in the past couple of weeks and so far have almost completely got my pink walls to max th9 walls with th9 defenses. I was able to do this in such a short amount of time because of how much I enjoy this game and how committed I am to fix my rush. I love everything about this game., , The only problem I have with it is the clan system because it’s so hard to find good clans with committed clan mates, Aswell as the achievement rewards being too low for what they ask for in completion. There should be a couple of adjustments but otherwise this game is perfect and so fun to play., , Every choice you make in this game is completely skill based instead of rng based, which most people agree is trash. ### Analysis: categories: (Gameplay, Clan System, Clan System, Achievements) aspects: (Gameplay, Clan members, Clan activity, Rewards) sentiments: (positive, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Best mobile game of all time, I have absolutely loved this game since I started playing in 2017. I was a th7 at the time and rushed to th10 and the upgrading and loot penalty was so bad because of it and I ended up getting super unmotivated to play. I quit for 2 years and started playing recently in the past couple of weeks and so far have almost completely got my pink walls to max th9 walls with th9 defenses. I was able to do this in such a short amount of time because of how much I enjoy this game and how committed I am to fix my rush. I love everything about this game., , The only problem I have with it is the clan system because it’s so hard to find good clans with committed clan mates, Aswell as the achievement rewards being too low for what they ask for in completion. There should be a couple of adjustments but otherwise this game is perfect and so fun to play., , Every choice you make in this game is completely skill based instead of rng based, which most people agree is trash. Output: Gameplay - Gameplay - positive, Clan System - Clan members - negative, Clan System - Clan activity - negative, Achievements - Rewards - negative $$$

Good Doctors, Glitchy App

Updating review. Going down from 3 stars to 1 because as of the most recent update, every time I try to open the app, it crashes. , , I’m fine with the service I receive on Teladoc. But the app takes forever to refresh. Taking certain actions, like a health survey, does not let you return back to the home page without first making you reset the entire app. And I keep having to re-input my phone number into the contact info because every couple days the app switches it back to my work number and starts trying to send reminder messages to it. Talking to the app support people and having them update my phone number did not help. It still switched back days later. Please fix these bugs.

App, App, App, App

Crashes, Speed, Interface, Phone Number

negative, negative, negative, negative

App - Crashes - negative, App - Speed - negative, App - Interface - negative, App - Phone Number - negative

### USER:Good Doctors, Glitchy App, Updating review. Going down from 3 stars to 1 because as of the most recent update, every time I try to open the app, it crashes. , , I’m fine with the service I receive on Teladoc. But the app takes forever to refresh. Taking certain actions, like a health survey, does not let you return back to the home page without first making you reset the entire app. And I keep having to re-input my phone number into the contact info because every couple days the app switches it back to my work number and starts trying to send reminder messages to it. Talking to the app support people and having them update my phone number did not help. It still switched back days later. Please fix these bugs. ### ASSISTANT: App - Crashes - negative, App - Speed - negative, App - Interface - negative, App - Phone Number - negative )))

### Review: title: Good Doctors, Glitchy App, content: Updating review. Going down from 3 stars to 1 because as of the most recent update, every time I try to open the app, it crashes. , , I’m fine with the service I receive on Teladoc. But the app takes forever to refresh. Taking certain actions, like a health survey, does not let you return back to the home page without first making you reset the entire app. And I keep having to re-input my phone number into the contact info because every couple days the app switches it back to my work number and starts trying to send reminder messages to it. Talking to the app support people and having them update my phone number did not help. It still switched back days later. Please fix these bugs. ### Analysis: categories: App, App, App, App, aspects: Crashes, Speed, Interface, Phone Number, sentiments: negative, negative, negative, negative )))

### Review: title: Good Doctors, Glitchy App, content: Updating review. Going down from 3 stars to 1 because as of the most recent update, every time I try to open the app, it crashes. , , I’m fine with the service I receive on Teladoc. But the app takes forever to refresh. Taking certain actions, like a health survey, does not let you return back to the home page without first making you reset the entire app. And I keep having to re-input my phone number into the contact info because every couple days the app switches it back to my work number and starts trying to send reminder messages to it. Talking to the app support people and having them update my phone number did not help. It still switched back days later. Please fix these bugs. ### Analysis: categories: (App, App, App, App) aspects: (Crashes, Speed, Interface, Phone Number) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Good Doctors, Glitchy App, Updating review. Going down from 3 stars to 1 because as of the most recent update, every time I try to open the app, it crashes. , , I’m fine with the service I receive on Teladoc. But the app takes forever to refresh. Taking certain actions, like a health survey, does not let you return back to the home page without first making you reset the entire app. And I keep having to re-input my phone number into the contact info because every couple days the app switches it back to my work number and starts trying to send reminder messages to it. Talking to the app support people and having them update my phone number did not help. It still switched back days later. Please fix these bugs. Output: App - Crashes - negative, App - Speed - negative, App - Interface - negative, App - Phone Number - negative $$$

Full of bugs

I have to constantly reload the app just to get the menu bar to display correctly. Don’t accidentally turn your phone sideways, or everything on the display will go wonky again. Text consistently runs off the screen; you’ll see the start of a word and not the end because it runs off the right of the screen. Phone numbers and email addresses listed in the app are not clickable, so you have to remember the number/email, or write it down. There is no way to contact developers regarding all these ridiculous flaws in the app, and they fail to utilize basic functionality built into the OS the app runs on. I won’t even go into all the issues with scheduling any type of appointment. All in all, this app feels like it was thrown together as quickly as possible with no regard to functionality OR aesthetics. Difficult to trust the security of a health app with SO MANY glaring issues. 0 out of 10, would NOT recommend

UX/UI, UX/UI, UX/UI, Security, Security, Security

Display, Functionality, Navigation, Encryption, Vulnerability, Reliability

Negative, Negative, Negative, Negative, Negative, Negative

UX/UI - Display - Negative, UX/UI - Functionality - Negative, UX/UI - Navigation - Negative, Security - Encryption - Negative, Security - Vulnerability - Negative, Security - Reliability - Negative

### USER:Full of bugs, I have to constantly reload the app just to get the menu bar to display correctly. Don’t accidentally turn your phone sideways, or everything on the display will go wonky again. Text consistently runs off the screen; you’ll see the start of a word and not the end because it runs off the right of the screen. Phone numbers and email addresses listed in the app are not clickable, so you have to remember the number/email, or write it down. There is no way to contact developers regarding all these ridiculous flaws in the app, and they fail to utilize basic functionality built into the OS the app runs on. I won’t even go into all the issues with scheduling any type of appointment. All in all, this app feels like it was thrown together as quickly as possible with no regard to functionality OR aesthetics. Difficult to trust the security of a health app with SO MANY glaring issues. 0 out of 10, would NOT recommend ### ASSISTANT: UX/UI - Display - Negative, UX/UI - Functionality - Negative, UX/UI - Navigation - Negative, Security - Encryption - Negative, Security - Vulnerability - Negative, Security - Reliability - Negative )))

### Review: title: Full of bugs, content: I have to constantly reload the app just to get the menu bar to display correctly. Don’t accidentally turn your phone sideways, or everything on the display will go wonky again. Text consistently runs off the screen; you’ll see the start of a word and not the end because it runs off the right of the screen. Phone numbers and email addresses listed in the app are not clickable, so you have to remember the number/email, or write it down. There is no way to contact developers regarding all these ridiculous flaws in the app, and they fail to utilize basic functionality built into the OS the app runs on. I won’t even go into all the issues with scheduling any type of appointment. All in all, this app feels like it was thrown together as quickly as possible with no regard to functionality OR aesthetics. Difficult to trust the security of a health app with SO MANY glaring issues. 0 out of 10, would NOT recommend ### Analysis: categories: UX/UI, UX/UI, UX/UI, Security, Security, Security, aspects: Display, Functionality, Navigation, Encryption, Vulnerability, Reliability, sentiments: Negative, Negative, Negative, Negative, Negative, Negative )))

### Review: title: Full of bugs, content: I have to constantly reload the app just to get the menu bar to display correctly. Don’t accidentally turn your phone sideways, or everything on the display will go wonky again. Text consistently runs off the screen; you’ll see the start of a word and not the end because it runs off the right of the screen. Phone numbers and email addresses listed in the app are not clickable, so you have to remember the number/email, or write it down. There is no way to contact developers regarding all these ridiculous flaws in the app, and they fail to utilize basic functionality built into the OS the app runs on. I won’t even go into all the issues with scheduling any type of appointment. All in all, this app feels like it was thrown together as quickly as possible with no regard to functionality OR aesthetics. Difficult to trust the security of a health app with SO MANY glaring issues. 0 out of 10, would NOT recommend ### Analysis: categories: (UX/UI, UX/UI, UX/UI, Security, Security, Security) aspects: (Display, Functionality, Navigation, Encryption, Vulnerability, Reliability) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Full of bugs, I have to constantly reload the app just to get the menu bar to display correctly. Don’t accidentally turn your phone sideways, or everything on the display will go wonky again. Text consistently runs off the screen; you’ll see the start of a word and not the end because it runs off the right of the screen. Phone numbers and email addresses listed in the app are not clickable, so you have to remember the number/email, or write it down. There is no way to contact developers regarding all these ridiculous flaws in the app, and they fail to utilize basic functionality built into the OS the app runs on. I won’t even go into all the issues with scheduling any type of appointment. All in all, this app feels like it was thrown together as quickly as possible with no regard to functionality OR aesthetics. Difficult to trust the security of a health app with SO MANY glaring issues. 0 out of 10, would NOT recommend Output: UX/UI - Display - Negative, UX/UI - Functionality - Negative, UX/UI - Navigation - Negative, Security - Encryption - Negative, Security - Vulnerability - Negative, Security - Reliability - Negative $$$

Awesome next step in language learning

I downloaded/purchased Babbel after using Duolingo for quite some time and feeling like I had kinda hit a plateau in learning the language. The Babbel app is really nice to use and I find the pacing of lessons to be quite good, though they are definitely longer and more structured than Duolingo. You do get a nice variety of exercises in each lesson and I especially appreciate the realistic conversations and the use of conversational French terms/slang. I do occasionally have issues with the app registering where I click (i.e. I have to tap words in the right order to make a sentence but one of my taps on the screen won’t register so I’ll get it “wrong” and have to redo), so I do wish the app was more… responsive I guess? But honestly it’s not that big of a deal, just a minor annoyance when it happens. , , I also LOVE the little podcasts they offer! I really wish they had more episodes because there’s only five in my favorite one.

App, App, App, App, App, App

Responsiveness, Podcast, Lesson pacing, Variety of exercises, Realistic conversations, Conversational French terms/slang

Negative, Positive, Positive, Positive, Positive, Positive

App - Responsiveness - Negative, App - Podcast - Positive, App - Lesson pacing - Positive, App - Variety of exercises - Positive, App - Realistic conversations - Positive, App - Conversational French terms/slang - Positive

### USER:Awesome next step in language learning, I downloaded/purchased Babbel after using Duolingo for quite some time and feeling like I had kinda hit a plateau in learning the language. The Babbel app is really nice to use and I find the pacing of lessons to be quite good, though they are definitely longer and more structured than Duolingo. You do get a nice variety of exercises in each lesson and I especially appreciate the realistic conversations and the use of conversational French terms/slang. I do occasionally have issues with the app registering where I click (i.e. I have to tap words in the right order to make a sentence but one of my taps on the screen won’t register so I’ll get it “wrong” and have to redo), so I do wish the app was more… responsive I guess? But honestly it’s not that big of a deal, just a minor annoyance when it happens. , , I also LOVE the little podcasts they offer! I really wish they had more episodes because there’s only five in my favorite one. ### ASSISTANT: App - Responsiveness - Negative, App - Podcast - Positive, App - Lesson pacing - Positive, App - Variety of exercises - Positive, App - Realistic conversations - Positive, App - Conversational French terms/slang - Positive )))

### Review: title: Awesome next step in language learning, content: I downloaded/purchased Babbel after using Duolingo for quite some time and feeling like I had kinda hit a plateau in learning the language. The Babbel app is really nice to use and I find the pacing of lessons to be quite good, though they are definitely longer and more structured than Duolingo. You do get a nice variety of exercises in each lesson and I especially appreciate the realistic conversations and the use of conversational French terms/slang. I do occasionally have issues with the app registering where I click (i.e. I have to tap words in the right order to make a sentence but one of my taps on the screen won’t register so I’ll get it “wrong” and have to redo), so I do wish the app was more… responsive I guess? But honestly it’s not that big of a deal, just a minor annoyance when it happens. , , I also LOVE the little podcasts they offer! I really wish they had more episodes because there’s only five in my favorite one. ### Analysis: categories: App, App, App, App, App, App, aspects: Responsiveness, Podcast, Lesson pacing, Variety of exercises, Realistic conversations, Conversational French terms/slang, sentiments: Negative, Positive, Positive, Positive, Positive, Positive )))

### Review: title: Awesome next step in language learning, content: I downloaded/purchased Babbel after using Duolingo for quite some time and feeling like I had kinda hit a plateau in learning the language. The Babbel app is really nice to use and I find the pacing of lessons to be quite good, though they are definitely longer and more structured than Duolingo. You do get a nice variety of exercises in each lesson and I especially appreciate the realistic conversations and the use of conversational French terms/slang. I do occasionally have issues with the app registering where I click (i.e. I have to tap words in the right order to make a sentence but one of my taps on the screen won’t register so I’ll get it “wrong” and have to redo), so I do wish the app was more… responsive I guess? But honestly it’s not that big of a deal, just a minor annoyance when it happens. , , I also LOVE the little podcasts they offer! I really wish they had more episodes because there’s only five in my favorite one. ### Analysis: categories: (App, App, App, App, App, App) aspects: (Responsiveness, Podcast, Lesson pacing, Variety of exercises, Realistic conversations, Conversational French terms/slang) sentiments: (Negative, Positive, Positive, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Awesome next step in language learning, I downloaded/purchased Babbel after using Duolingo for quite some time and feeling like I had kinda hit a plateau in learning the language. The Babbel app is really nice to use and I find the pacing of lessons to be quite good, though they are definitely longer and more structured than Duolingo. You do get a nice variety of exercises in each lesson and I especially appreciate the realistic conversations and the use of conversational French terms/slang. I do occasionally have issues with the app registering where I click (i.e. I have to tap words in the right order to make a sentence but one of my taps on the screen won’t register so I’ll get it “wrong” and have to redo), so I do wish the app was more… responsive I guess? But honestly it’s not that big of a deal, just a minor annoyance when it happens. , , I also LOVE the little podcasts they offer! I really wish they had more episodes because there’s only five in my favorite one. Output: App - Responsiveness - Negative, App - Podcast - Positive, App - Lesson pacing - Positive, App - Variety of exercises - Positive, App - Realistic conversations - Positive, App - Conversational French terms/slang - Positive $$$

A reasonably good communication tool

While we were able to use it to communicate to/from Europe and the USA, the instruction for set-up were not very clear and we could not determine a way to set up any type of unique ringtone. We received a “chat” (text) slightly after midnight local time, while we were sleeping, and did not find it until several days later. There does not appear to be a way that the app icon shows that you have had a communication, in a similar way that I-phone apps show that you have received a phone call, a text, or an e-mail.

App, App, App, App

Instruction, Set-up, Text/Chat, Notification

negative, negative, negative, negative

App - Instruction - negative, App - Set-up - negative, App - Text/Chat - negative, App - Notification - negative

### USER:A reasonably good communication tool, While we were able to use it to communicate to/from Europe and the USA, the instruction for set-up were not very clear and we could not determine a way to set up any type of unique ringtone. We received a “chat” (text) slightly after midnight local time, while we were sleeping, and did not find it until several days later. There does not appear to be a way that the app icon shows that you have had a communication, in a similar way that I-phone apps show that you have received a phone call, a text, or an e-mail. ### ASSISTANT: App - Instruction - negative, App - Set-up - negative, App - Text/Chat - negative, App - Notification - negative )))

### Review: title: A reasonably good communication tool, content: While we were able to use it to communicate to/from Europe and the USA, the instruction for set-up were not very clear and we could not determine a way to set up any type of unique ringtone. We received a “chat” (text) slightly after midnight local time, while we were sleeping, and did not find it until several days later. There does not appear to be a way that the app icon shows that you have had a communication, in a similar way that I-phone apps show that you have received a phone call, a text, or an e-mail. ### Analysis: categories: App, App, App, App, aspects: Instruction, Set-up, Text/Chat, Notification, sentiments: negative, negative, negative, negative )))

### Review: title: A reasonably good communication tool, content: While we were able to use it to communicate to/from Europe and the USA, the instruction for set-up were not very clear and we could not determine a way to set up any type of unique ringtone. We received a “chat” (text) slightly after midnight local time, while we were sleeping, and did not find it until several days later. There does not appear to be a way that the app icon shows that you have had a communication, in a similar way that I-phone apps show that you have received a phone call, a text, or an e-mail. ### Analysis: categories: (App, App, App, App) aspects: (Instruction, Set-up, Text/Chat, Notification) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: A reasonably good communication tool, While we were able to use it to communicate to/from Europe and the USA, the instruction for set-up were not very clear and we could not determine a way to set up any type of unique ringtone. We received a “chat” (text) slightly after midnight local time, while we were sleeping, and did not find it until several days later. There does not appear to be a way that the app icon shows that you have had a communication, in a similar way that I-phone apps show that you have received a phone call, a text, or an e-mail. Output: App - Instruction - negative, App - Set-up - negative, App - Text/Chat - negative, App - Notification - negative $$$

Servers work great

This is in response to the below reviewer who said the servers go for every 6-1/2 minutes or so. Almost every time I lost connection to the servers, it’s because my Internet connection to my own router or modem was spotty. The only exception to this is if I got kicked off because a game or server update started as I was playing the game. This is coming from a CoC player since the game was released years ago., , The designs are unique and the game constantly tries to add new features like builder mode, clan wars, etc. It’s not difficult to build up your town unless you’re impatient and want to be the best person within a week. All games take patience, skill/strategy, and time to improve (1) stats and (2) experience., , Great game. I often delete it because it’s easy to get addicted to, but that’s the only downside I can think of adding. Even then, that’s a personal problem because the game is fun!

Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay

Servers, Designs, Updates, Building, Time Investment, Addiction

positive, positive, positive, negative, negative, negative

Gameplay - Servers - positive, Gameplay - Designs - positive, Gameplay - Updates - positive, Gameplay - Building - negative, Gameplay - Time Investment - negative, Gameplay - Addiction - negative

### USER:Servers work great, This is in response to the below reviewer who said the servers go for every 6-1/2 minutes or so. Almost every time I lost connection to the servers, it’s because my Internet connection to my own router or modem was spotty. The only exception to this is if I got kicked off because a game or server update started as I was playing the game. This is coming from a CoC player since the game was released years ago., , The designs are unique and the game constantly tries to add new features like builder mode, clan wars, etc. It’s not difficult to build up your town unless you’re impatient and want to be the best person within a week. All games take patience, skill/strategy, and time to improve (1) stats and (2) experience., , Great game. I often delete it because it’s easy to get addicted to, but that’s the only downside I can think of adding. Even then, that’s a personal problem because the game is fun! ### ASSISTANT: Gameplay - Servers - positive, Gameplay - Designs - positive, Gameplay - Updates - positive, Gameplay - Building - negative, Gameplay - Time Investment - negative, Gameplay - Addiction - negative )))

### Review: title: Servers work great, content: This is in response to the below reviewer who said the servers go for every 6-1/2 minutes or so. Almost every time I lost connection to the servers, it’s because my Internet connection to my own router or modem was spotty. The only exception to this is if I got kicked off because a game or server update started as I was playing the game. This is coming from a CoC player since the game was released years ago., , The designs are unique and the game constantly tries to add new features like builder mode, clan wars, etc. It’s not difficult to build up your town unless you’re impatient and want to be the best person within a week. All games take patience, skill/strategy, and time to improve (1) stats and (2) experience., , Great game. I often delete it because it’s easy to get addicted to, but that’s the only downside I can think of adding. Even then, that’s a personal problem because the game is fun! ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, aspects: Servers, Designs, Updates, Building, Time Investment, Addiction, sentiments: positive, positive, positive, negative, negative, negative )))

### Review: title: Servers work great, content: This is in response to the below reviewer who said the servers go for every 6-1/2 minutes or so. Almost every time I lost connection to the servers, it’s because my Internet connection to my own router or modem was spotty. The only exception to this is if I got kicked off because a game or server update started as I was playing the game. This is coming from a CoC player since the game was released years ago., , The designs are unique and the game constantly tries to add new features like builder mode, clan wars, etc. It’s not difficult to build up your town unless you’re impatient and want to be the best person within a week. All games take patience, skill/strategy, and time to improve (1) stats and (2) experience., , Great game. I often delete it because it’s easy to get addicted to, but that’s the only downside I can think of adding. Even then, that’s a personal problem because the game is fun! ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Servers, Designs, Updates, Building, Time Investment, Addiction) sentiments: (positive, positive, positive, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Servers work great, This is in response to the below reviewer who said the servers go for every 6-1/2 minutes or so. Almost every time I lost connection to the servers, it’s because my Internet connection to my own router or modem was spotty. The only exception to this is if I got kicked off because a game or server update started as I was playing the game. This is coming from a CoC player since the game was released years ago., , The designs are unique and the game constantly tries to add new features like builder mode, clan wars, etc. It’s not difficult to build up your town unless you’re impatient and want to be the best person within a week. All games take patience, skill/strategy, and time to improve (1) stats and (2) experience., , Great game. I often delete it because it’s easy to get addicted to, but that’s the only downside I can think of adding. Even then, that’s a personal problem because the game is fun! Output: Gameplay - Servers - positive, Gameplay - Designs - positive, Gameplay - Updates - positive, Gameplay - Building - negative, Gameplay - Time Investment - negative, Gameplay - Addiction - negative $$$

Where did the questions about a product go?

I can’t find those questions anymore which were often very helpful although sometimes redundant. And why do you only show a few reviews now? Also, it was much easier to write a review of a purchase prior to this app. It sort of feels like you don’t really want reviews now since they used to be attached to your order info. What happened? I also liked the way I could access information much easier before, such as digital orders etc. This is much harder even though it looks slick it doesn’t function as well in my opinion.

Functionality, Functionality, Functionality, Functionality, Functionality, Interface, Interface

Digital Orders, Information Accessibility, Product Questions, Review Process, Review Visibility, Appearance, Usability

Negative, Negative, Negative, Negative, Negative, Neutral, Negative

Functionality - Digital Orders - Negative, Functionality - Information Accessibility - Negative, Functionality - Product Questions - Negative, Functionality - Review Process - Negative, Functionality - Review Visibility - Negative, Interface - Appearance - Neutral, Interface - Usability - Negative

### USER:Where did the questions about a product go?, I can’t find those questions anymore which were often very helpful although sometimes redundant. And why do you only show a few reviews now? Also, it was much easier to write a review of a purchase prior to this app. It sort of feels like you don’t really want reviews now since they used to be attached to your order info. What happened? I also liked the way I could access information much easier before, such as digital orders etc. This is much harder even though it looks slick it doesn’t function as well in my opinion. ### ASSISTANT: Functionality - Digital Orders - Negative, Functionality - Information Accessibility - Negative, Functionality - Product Questions - Negative, Functionality - Review Process - Negative, Functionality - Review Visibility - Negative, Interface - Appearance - Neutral, Interface - Usability - Negative )))

### Review: title: Where did the questions about a product go?, content: I can’t find those questions anymore which were often very helpful although sometimes redundant. And why do you only show a few reviews now? Also, it was much easier to write a review of a purchase prior to this app. It sort of feels like you don’t really want reviews now since they used to be attached to your order info. What happened? I also liked the way I could access information much easier before, such as digital orders etc. This is much harder even though it looks slick it doesn’t function as well in my opinion. ### Analysis: categories: Functionality, Functionality, Functionality, Functionality, Functionality, Interface, Interface, aspects: Digital Orders, Information Accessibility, Product Questions, Review Process, Review Visibility, Appearance, Usability, sentiments: Negative, Negative, Negative, Negative, Negative, Neutral, Negative )))

### Review: title: Where did the questions about a product go?, content: I can’t find those questions anymore which were often very helpful although sometimes redundant. And why do you only show a few reviews now? Also, it was much easier to write a review of a purchase prior to this app. It sort of feels like you don’t really want reviews now since they used to be attached to your order info. What happened? I also liked the way I could access information much easier before, such as digital orders etc. This is much harder even though it looks slick it doesn’t function as well in my opinion. ### Analysis: categories: (Functionality, Functionality, Functionality, Functionality, Functionality, Interface, Interface) aspects: (Digital Orders, Information Accessibility, Product Questions, Review Process, Review Visibility, Appearance, Usability) sentiments: (Negative, Negative, Negative, Negative, Negative, Neutral, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Where did the questions about a product go?, I can’t find those questions anymore which were often very helpful although sometimes redundant. And why do you only show a few reviews now? Also, it was much easier to write a review of a purchase prior to this app. It sort of feels like you don’t really want reviews now since they used to be attached to your order info. What happened? I also liked the way I could access information much easier before, such as digital orders etc. This is much harder even though it looks slick it doesn’t function as well in my opinion. Output: Functionality - Digital Orders - Negative, Functionality - Information Accessibility - Negative, Functionality - Product Questions - Negative, Functionality - Review Process - Negative, Functionality - Review Visibility - Negative, Interface - Appearance - Neutral, Interface - Usability - Negative $$$

Pointless. Basically terminated my account for using the app. I’m very serious. It’s a joke.

Teladoc was great at first. I used them for awhile and never had any problems the first few times then every other time I would request a work note they would tell me that they would include it in the message but yet it wasn’t so I had to set up another visit and pay another $25 just to request a work note from the next doctor. That happened more then 3 times. The biggest part that didn’t make any sense to me was that they terminated my account because I didn’t have any in-person visits with a primary doctor, I don’t have a primary doctor haven’t had one since I was a child. The whole point of the app and service was to use it if you weren’t able to meet a doctor in person .. that is why I rate it 2 stars other wise it would have been 4 if they didn’t terminate my account. It’s too difficult for me to take time out of my work schedule to go sit in a doctors office for 1-3 hours smh. Looks like I have no other choice now thanks to Teladoc!

Medical Services, Medical Services, Medical Services, Medical Services

Account, Communication, Appointment, Accessibility

Negative, Negative, Negative, Neutral

Medical Services - Account - Negative, Medical Services - Communication - Negative, Medical Services - Appointment - Negative, Medical Services - Accessibility - Neutral

### USER:Pointless. Basically terminated my account for using the app. I’m very serious. It’s a joke., Teladoc was great at first. I used them for awhile and never had any problems the first few times then every other time I would request a work note they would tell me that they would include it in the message but yet it wasn’t so I had to set up another visit and pay another $25 just to request a work note from the next doctor. That happened more then 3 times. The biggest part that didn’t make any sense to me was that they terminated my account because I didn’t have any in-person visits with a primary doctor, I don’t have a primary doctor haven’t had one since I was a child. The whole point of the app and service was to use it if you weren’t able to meet a doctor in person .. that is why I rate it 2 stars other wise it would have been 4 if they didn’t terminate my account. It’s too difficult for me to take time out of my work schedule to go sit in a doctors office for 1-3 hours smh. Looks like I have no other choice now thanks to Teladoc! ### ASSISTANT: Medical Services - Account - Negative, Medical Services - Communication - Negative, Medical Services - Appointment - Negative, Medical Services - Accessibility - Neutral )))

### Review: title: Pointless. Basically terminated my account for using the app. I’m very serious. It’s a joke., content: Teladoc was great at first. I used them for awhile and never had any problems the first few times then every other time I would request a work note they would tell me that they would include it in the message but yet it wasn’t so I had to set up another visit and pay another $25 just to request a work note from the next doctor. That happened more then 3 times. The biggest part that didn’t make any sense to me was that they terminated my account because I didn’t have any in-person visits with a primary doctor, I don’t have a primary doctor haven’t had one since I was a child. The whole point of the app and service was to use it if you weren’t able to meet a doctor in person .. that is why I rate it 2 stars other wise it would have been 4 if they didn’t terminate my account. It’s too difficult for me to take time out of my work schedule to go sit in a doctors office for 1-3 hours smh. Looks like I have no other choice now thanks to Teladoc! ### Analysis: categories: Medical Services, Medical Services, Medical Services, Medical Services, aspects: Account, Communication, Appointment, Accessibility, sentiments: Negative, Negative, Negative, Neutral )))

### Review: title: Pointless. Basically terminated my account for using the app. I’m very serious. It’s a joke., content: Teladoc was great at first. I used them for awhile and never had any problems the first few times then every other time I would request a work note they would tell me that they would include it in the message but yet it wasn’t so I had to set up another visit and pay another $25 just to request a work note from the next doctor. That happened more then 3 times. The biggest part that didn’t make any sense to me was that they terminated my account because I didn’t have any in-person visits with a primary doctor, I don’t have a primary doctor haven’t had one since I was a child. The whole point of the app and service was to use it if you weren’t able to meet a doctor in person .. that is why I rate it 2 stars other wise it would have been 4 if they didn’t terminate my account. It’s too difficult for me to take time out of my work schedule to go sit in a doctors office for 1-3 hours smh. Looks like I have no other choice now thanks to Teladoc! ### Analysis: categories: (Medical Services, Medical Services, Medical Services, Medical Services) aspects: (Account, Communication, Appointment, Accessibility) sentiments: (Negative, Negative, Negative, Neutral) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Pointless. Basically terminated my account for using the app. I’m very serious. It’s a joke., Teladoc was great at first. I used them for awhile and never had any problems the first few times then every other time I would request a work note they would tell me that they would include it in the message but yet it wasn’t so I had to set up another visit and pay another $25 just to request a work note from the next doctor. That happened more then 3 times. The biggest part that didn’t make any sense to me was that they terminated my account because I didn’t have any in-person visits with a primary doctor, I don’t have a primary doctor haven’t had one since I was a child. The whole point of the app and service was to use it if you weren’t able to meet a doctor in person .. that is why I rate it 2 stars other wise it would have been 4 if they didn’t terminate my account. It’s too difficult for me to take time out of my work schedule to go sit in a doctors office for 1-3 hours smh. Looks like I have no other choice now thanks to Teladoc! Output: Medical Services - Account - Negative, Medical Services - Communication - Negative, Medical Services - Appointment - Negative, Medical Services - Accessibility - Neutral $$$

Don’t waste your time

I’ve played this game since it first came out. It used to be great. However, slowly but surely they have coded troops and heroes to be more and more dumb with each update, to the point where they will walk right by a town hall even though it’s the closest object to destroy. The same goes for the heavier defenses as well, like the eagle artillery. Also, the latest legends league update has made the game useless unless you can attack eight times everyday, but if you wanted to attack more in a day you can’t. So, there’s no happy medium. It’d be better the way it was even though then you’d wait for a matchup up to an hour at a time. Now the game is rigged for big spenders and designed to cheat you in war, global, clan war league, and builder base attacks. In summary, if you have lots of disposable income each month and like being cheated every time you attack, then this is the game for you! Otherwise, I’d play real games on PlayStation or Xbox that are designed for the primary purpose of gaming. I stopped playing briefly once before and this time is for good. Maybe I’ve just been playing too long...or maybe they are actually ruining the game with each update. I don’t spend very much on the game either...

Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay

Game Quality, Troops, Defenders, League Update, Game Difficulty, Attacking, Game Balance, War and Clan Attacks, Game Design, Rigging, Global and Clan War League, Builder Base Attacks, Gaming Experience, Updates

Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative

Gameplay - Game Quality - Negative, Gameplay - Troops - Negative, Gameplay - Defenders - Negative, Gameplay - League Update - Negative, Gameplay - Game Difficulty - Negative, Gameplay - Attacking - Negative, Gameplay - Game Balance - Negative, Gameplay - War and Clan Attacks - Negative, Gameplay - Game Design - Negative, Gameplay - Rigging - Negative, Gameplay - Global and Clan War League - Negative, Gameplay - Builder Base Attacks - Negative, Gameplay - Gaming Experience - Negative, Gameplay - Updates - Negative

### USER:Don’t waste your time, I’ve played this game since it first came out. It used to be great. However, slowly but surely they have coded troops and heroes to be more and more dumb with each update, to the point where they will walk right by a town hall even though it’s the closest object to destroy. The same goes for the heavier defenses as well, like the eagle artillery. Also, the latest legends league update has made the game useless unless you can attack eight times everyday, but if you wanted to attack more in a day you can’t. So, there’s no happy medium. It’d be better the way it was even though then you’d wait for a matchup up to an hour at a time. Now the game is rigged for big spenders and designed to cheat you in war, global, clan war league, and builder base attacks. In summary, if you have lots of disposable income each month and like being cheated every time you attack, then this is the game for you! Otherwise, I’d play real games on PlayStation or Xbox that are designed for the primary purpose of gaming. I stopped playing briefly once before and this time is for good. Maybe I’ve just been playing too long...or maybe they are actually ruining the game with each update. I don’t spend very much on the game either... ### ASSISTANT: Gameplay - Game Quality - Negative, Gameplay - Troops - Negative, Gameplay - Defenders - Negative, Gameplay - League Update - Negative, Gameplay - Game Difficulty - Negative, Gameplay - Attacking - Negative, Gameplay - Game Balance - Negative, Gameplay - War and Clan Attacks - Negative, Gameplay - Game Design - Negative, Gameplay - Rigging - Negative, Gameplay - Global and Clan War League - Negative, Gameplay - Builder Base Attacks - Negative, Gameplay - Gaming Experience - Negative, Gameplay - Updates - Negative )))

### Review: title: Don’t waste your time, content: I’ve played this game since it first came out. It used to be great. However, slowly but surely they have coded troops and heroes to be more and more dumb with each update, to the point where they will walk right by a town hall even though it’s the closest object to destroy. The same goes for the heavier defenses as well, like the eagle artillery. Also, the latest legends league update has made the game useless unless you can attack eight times everyday, but if you wanted to attack more in a day you can’t. So, there’s no happy medium. It’d be better the way it was even though then you’d wait for a matchup up to an hour at a time. Now the game is rigged for big spenders and designed to cheat you in war, global, clan war league, and builder base attacks. In summary, if you have lots of disposable income each month and like being cheated every time you attack, then this is the game for you! Otherwise, I’d play real games on PlayStation or Xbox that are designed for the primary purpose of gaming. I stopped playing briefly once before and this time is for good. Maybe I’ve just been playing too long...or maybe they are actually ruining the game with each update. I don’t spend very much on the game either... ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, aspects: Game Quality, Troops, Defenders, League Update, Game Difficulty, Attacking, Game Balance, War and Clan Attacks, Game Design, Rigging, Global and Clan War League, Builder Base Attacks, Gaming Experience, Updates, sentiments: Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative )))

### Review: title: Don’t waste your time, content: I’ve played this game since it first came out. It used to be great. However, slowly but surely they have coded troops and heroes to be more and more dumb with each update, to the point where they will walk right by a town hall even though it’s the closest object to destroy. The same goes for the heavier defenses as well, like the eagle artillery. Also, the latest legends league update has made the game useless unless you can attack eight times everyday, but if you wanted to attack more in a day you can’t. So, there’s no happy medium. It’d be better the way it was even though then you’d wait for a matchup up to an hour at a time. Now the game is rigged for big spenders and designed to cheat you in war, global, clan war league, and builder base attacks. In summary, if you have lots of disposable income each month and like being cheated every time you attack, then this is the game for you! Otherwise, I’d play real games on PlayStation or Xbox that are designed for the primary purpose of gaming. I stopped playing briefly once before and this time is for good. Maybe I’ve just been playing too long...or maybe they are actually ruining the game with each update. I don’t spend very much on the game either... ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Game Quality, Troops, Defenders, League Update, Game Difficulty, Attacking, Game Balance, War and Clan Attacks, Game Design, Rigging, Global and Clan War League, Builder Base Attacks, Gaming Experience, Updates) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Don’t waste your time, I’ve played this game since it first came out. It used to be great. However, slowly but surely they have coded troops and heroes to be more and more dumb with each update, to the point where they will walk right by a town hall even though it’s the closest object to destroy. The same goes for the heavier defenses as well, like the eagle artillery. Also, the latest legends league update has made the game useless unless you can attack eight times everyday, but if you wanted to attack more in a day you can’t. So, there’s no happy medium. It’d be better the way it was even though then you’d wait for a matchup up to an hour at a time. Now the game is rigged for big spenders and designed to cheat you in war, global, clan war league, and builder base attacks. In summary, if you have lots of disposable income each month and like being cheated every time you attack, then this is the game for you! Otherwise, I’d play real games on PlayStation or Xbox that are designed for the primary purpose of gaming. I stopped playing briefly once before and this time is for good. Maybe I’ve just been playing too long...or maybe they are actually ruining the game with each update. I don’t spend very much on the game either... Output: Gameplay - Game Quality - Negative, Gameplay - Troops - Negative, Gameplay - Defenders - Negative, Gameplay - League Update - Negative, Gameplay - Game Difficulty - Negative, Gameplay - Attacking - Negative, Gameplay - Game Balance - Negative, Gameplay - War and Clan Attacks - Negative, Gameplay - Game Design - Negative, Gameplay - Rigging - Negative, Gameplay - Global and Clan War League - Negative, Gameplay - Builder Base Attacks - Negative, Gameplay - Gaming Experience - Negative, Gameplay - Updates - Negative $$$

Worse with every update/change

Instagram has always been my favorite app, but they are continuing to change the whole structure of it. They need to bring back showing us posts in order of when they were posted, not an order of who they think we want to see. They also need to stop censoring. I want to see every post from everyone and following, not just ones you think I’m interested in. Also, stop trying to make this the shop for people. We don’t want to buy things on Instagram, we want to connect with our friends and family. The new update makes it really hard to post a photo or see who liked and commented, but really easy to go to the explorer page and go to the shopping page. Stop trying to make a huge profit and just let us enjoy this app. If there is one update that they should add, let us delete a single photo on a multi photo post. Sometimes I post one post with three photos at a time and then realize one of those photos needs to be taken off. I would have to delete the entire post and I’m not reposting something once all my friends have seen it. If I was able to delete or cover up one of those pictures that would be amazing.

Social, Social, Social, Social, Social, Social

Content, Features, Structure, Shopping, Posting, Deletion

Negative, Negative, Negative, Negative, Negative, Negative

Social Features Showing posts in order of recency - Negative, Social Features - Showing all posts - Negative, Social Features - Censoring - Negative, Commerce - Shopping feature - Negative, Usability - Posting photos - Negative, Usability - Viewing likes and comments - Negative, Usability - Explorer page - Negative, Usability - Deleting individual photos - Positive

### USER:Worse with every update/change, Instagram has always been my favorite app, but they are continuing to change the whole structure of it. They need to bring back showing us posts in order of when they were posted, not an order of who they think we want to see. They also need to stop censoring. I want to see every post from everyone and following, not just ones you think I’m interested in. Also, stop trying to make this the shop for people. We don’t want to buy things on Instagram, we want to connect with our friends and family. The new update makes it really hard to post a photo or see who liked and commented, but really easy to go to the explorer page and go to the shopping page. Stop trying to make a huge profit and just let us enjoy this app. If there is one update that they should add, let us delete a single photo on a multi photo post. Sometimes I post one post with three photos at a time and then realize one of those photos needs to be taken off. I would have to delete the entire post and I’m not reposting something once all my friends have seen it. If I was able to delete or cover up one of those pictures that would be amazing. ### ASSISTANT: Social Features Showing posts in order of recency - Negative, Social Features - Showing all posts - Negative, Social Features - Censoring - Negative, Commerce - Shopping feature - Negative, Usability - Posting photos - Negative, Usability - Viewing likes and comments - Negative, Usability - Explorer page - Negative, Usability - Deleting individual photos - Positive )))

### Review: title: Worse with every update/change, content: Instagram has always been my favorite app, but they are continuing to change the whole structure of it. They need to bring back showing us posts in order of when they were posted, not an order of who they think we want to see. They also need to stop censoring. I want to see every post from everyone and following, not just ones you think I’m interested in. Also, stop trying to make this the shop for people. We don’t want to buy things on Instagram, we want to connect with our friends and family. The new update makes it really hard to post a photo or see who liked and commented, but really easy to go to the explorer page and go to the shopping page. Stop trying to make a huge profit and just let us enjoy this app. If there is one update that they should add, let us delete a single photo on a multi photo post. Sometimes I post one post with three photos at a time and then realize one of those photos needs to be taken off. I would have to delete the entire post and I’m not reposting something once all my friends have seen it. If I was able to delete or cover up one of those pictures that would be amazing. ### Analysis: categories: Social, Social, Social, Social, Social, Social, aspects: Content, Features, Structure, Shopping, Posting, Deletion, sentiments: Negative, Negative, Negative, Negative, Negative, Negative )))

### Review: title: Worse with every update/change, content: Instagram has always been my favorite app, but they are continuing to change the whole structure of it. They need to bring back showing us posts in order of when they were posted, not an order of who they think we want to see. They also need to stop censoring. I want to see every post from everyone and following, not just ones you think I’m interested in. Also, stop trying to make this the shop for people. We don’t want to buy things on Instagram, we want to connect with our friends and family. The new update makes it really hard to post a photo or see who liked and commented, but really easy to go to the explorer page and go to the shopping page. Stop trying to make a huge profit and just let us enjoy this app. If there is one update that they should add, let us delete a single photo on a multi photo post. Sometimes I post one post with three photos at a time and then realize one of those photos needs to be taken off. I would have to delete the entire post and I’m not reposting something once all my friends have seen it. If I was able to delete or cover up one of those pictures that would be amazing. ### Analysis: categories: (Social, Social, Social, Social, Social, Social) aspects: (Content, Features, Structure, Shopping, Posting, Deletion) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Worse with every update/change, Instagram has always been my favorite app, but they are continuing to change the whole structure of it. They need to bring back showing us posts in order of when they were posted, not an order of who they think we want to see. They also need to stop censoring. I want to see every post from everyone and following, not just ones you think I’m interested in. Also, stop trying to make this the shop for people. We don’t want to buy things on Instagram, we want to connect with our friends and family. The new update makes it really hard to post a photo or see who liked and commented, but really easy to go to the explorer page and go to the shopping page. Stop trying to make a huge profit and just let us enjoy this app. If there is one update that they should add, let us delete a single photo on a multi photo post. Sometimes I post one post with three photos at a time and then realize one of those photos needs to be taken off. I would have to delete the entire post and I’m not reposting something once all my friends have seen it. If I was able to delete or cover up one of those pictures that would be amazing. Output: Social Features Showing posts in order of recency - Negative, Social Features - Showing all posts - Negative, Social Features - Censoring - Negative, Commerce - Shopping feature - Negative, Usability - Posting photos - Negative, Usability - Viewing likes and comments - Negative, Usability - Explorer page - Negative, Usability - Deleting individual photos - Positive $$$

Is there an advanced option?

Maybe I want to be challenged and people complained this app was too hard but the answers are too easy. They should be a little difficult so I have decipher if I really know what I am listening to. For example, as an English speaker all I have to do is find the answer with the one name/word I recognize which isn’t hard because all of the other answers don’t apply. Can you all make versions based on levels of proficiency? it’s a great app but it’s for babies. This method doesn’t really help me to learn the material it more so just gets me to the right answer which is easy because none of the other answers would apply.

App, App, App

Difficulty, Challenge, Effectiveness

Negative, Negative, Negative

App - Difficulty - Negative, App - Challenge - Negative, App - Effectiveness - Negative

### USER:Is there an advanced option?, Maybe I want to be challenged and people complained this app was too hard but the answers are too easy. They should be a little difficult so I have decipher if I really know what I am listening to. For example, as an English speaker all I have to do is find the answer with the one name/word I recognize which isn’t hard because all of the other answers don’t apply. Can you all make versions based on levels of proficiency? it’s a great app but it’s for babies. This method doesn’t really help me to learn the material it more so just gets me to the right answer which is easy because none of the other answers would apply. ### ASSISTANT: App - Difficulty - Negative, App - Challenge - Negative, App - Effectiveness - Negative )))

### Review: title: Is there an advanced option?, content: Maybe I want to be challenged and people complained this app was too hard but the answers are too easy. They should be a little difficult so I have decipher if I really know what I am listening to. For example, as an English speaker all I have to do is find the answer with the one name/word I recognize which isn’t hard because all of the other answers don’t apply. Can you all make versions based on levels of proficiency? it’s a great app but it’s for babies. This method doesn’t really help me to learn the material it more so just gets me to the right answer which is easy because none of the other answers would apply. ### Analysis: categories: App, App, App, aspects: Difficulty, Challenge, Effectiveness, sentiments: Negative, Negative, Negative )))

### Review: title: Is there an advanced option?, content: Maybe I want to be challenged and people complained this app was too hard but the answers are too easy. They should be a little difficult so I have decipher if I really know what I am listening to. For example, as an English speaker all I have to do is find the answer with the one name/word I recognize which isn’t hard because all of the other answers don’t apply. Can you all make versions based on levels of proficiency? it’s a great app but it’s for babies. This method doesn’t really help me to learn the material it more so just gets me to the right answer which is easy because none of the other answers would apply. ### Analysis: categories: (App, App, App) aspects: (Difficulty, Challenge, Effectiveness) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Is there an advanced option?, Maybe I want to be challenged and people complained this app was too hard but the answers are too easy. They should be a little difficult so I have decipher if I really know what I am listening to. For example, as an English speaker all I have to do is find the answer with the one name/word I recognize which isn’t hard because all of the other answers don’t apply. Can you all make versions based on levels of proficiency? it’s a great app but it’s for babies. This method doesn’t really help me to learn the material it more so just gets me to the right answer which is easy because none of the other answers would apply. Output: App - Difficulty - Negative, App - Challenge - Negative, App - Effectiveness - Negative $$$

Where be the army?

Okay, best game you could ever get! It’s pretty idle so I can still get school done, but there is still stuff to do. I like the add on from a while ago, the builder base. Everything costs a lot, but gold and elixir is easy to get. My only problem would be, sometimes I train my army, pay for it, and still have to wait for it to train. After all is said and done, I get on to battle, but there’s no army. It’s not there! I don’t get my elixir back. The battle log has no new battles, so nobody hacked it. The resources are just gone. It makes star bonuses and the clan games/wars hard. I’ve been kicked several times because I’m not on enough to constantly train an army to get it half the time. That’s the only problem. Great game! And for the person reading this going omg, never gonna happen, i haven’t heard anybody else say anything about it, I think it’s just me. GET THIS GAME!

Gameplay

Army

Negative

Gameplay - Army - Negative

### USER:Where be the army?, Okay, best game you could ever get! It’s pretty idle so I can still get school done, but there is still stuff to do. I like the add on from a while ago, the builder base. Everything costs a lot, but gold and elixir is easy to get. My only problem would be, sometimes I train my army, pay for it, and still have to wait for it to train. After all is said and done, I get on to battle, but there’s no army. It’s not there! I don’t get my elixir back. The battle log has no new battles, so nobody hacked it. The resources are just gone. It makes star bonuses and the clan games/wars hard. I’ve been kicked several times because I’m not on enough to constantly train an army to get it half the time. That’s the only problem. Great game! And for the person reading this going omg, never gonna happen, i haven’t heard anybody else say anything about it, I think it’s just me. GET THIS GAME! ### ASSISTANT: Gameplay - Army - Negative )))

### Review: title: Where be the army?, content: Okay, best game you could ever get! It’s pretty idle so I can still get school done, but there is still stuff to do. I like the add on from a while ago, the builder base. Everything costs a lot, but gold and elixir is easy to get. My only problem would be, sometimes I train my army, pay for it, and still have to wait for it to train. After all is said and done, I get on to battle, but there’s no army. It’s not there! I don’t get my elixir back. The battle log has no new battles, so nobody hacked it. The resources are just gone. It makes star bonuses and the clan games/wars hard. I’ve been kicked several times because I’m not on enough to constantly train an army to get it half the time. That’s the only problem. Great game! And for the person reading this going omg, never gonna happen, i haven’t heard anybody else say anything about it, I think it’s just me. GET THIS GAME! ### Analysis: categories: Gameplay, aspects: Army, sentiments: Negative )))

### Review: title: Where be the army?, content: Okay, best game you could ever get! It’s pretty idle so I can still get school done, but there is still stuff to do. I like the add on from a while ago, the builder base. Everything costs a lot, but gold and elixir is easy to get. My only problem would be, sometimes I train my army, pay for it, and still have to wait for it to train. After all is said and done, I get on to battle, but there’s no army. It’s not there! I don’t get my elixir back. The battle log has no new battles, so nobody hacked it. The resources are just gone. It makes star bonuses and the clan games/wars hard. I’ve been kicked several times because I’m not on enough to constantly train an army to get it half the time. That’s the only problem. Great game! And for the person reading this going omg, never gonna happen, i haven’t heard anybody else say anything about it, I think it’s just me. GET THIS GAME! ### Analysis: categories: (Gameplay) aspects: (Army) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Where be the army?, Okay, best game you could ever get! It’s pretty idle so I can still get school done, but there is still stuff to do. I like the add on from a while ago, the builder base. Everything costs a lot, but gold and elixir is easy to get. My only problem would be, sometimes I train my army, pay for it, and still have to wait for it to train. After all is said and done, I get on to battle, but there’s no army. It’s not there! I don’t get my elixir back. The battle log has no new battles, so nobody hacked it. The resources are just gone. It makes star bonuses and the clan games/wars hard. I’ve been kicked several times because I’m not on enough to constantly train an army to get it half the time. That’s the only problem. Great game! And for the person reading this going omg, never gonna happen, i haven’t heard anybody else say anything about it, I think it’s just me. GET THIS GAME! Output: Gameplay - Army - Negative $$$

I enjoyed the first lesson but then I had to pay.

I really enjoyed the first lesson and I think it’s really going to teach me Italian! My only problem is I can’t use the app after that. I have to pay! I’m not going to Italy and I don’t really have the need to learn it, so my parents don’t want to pay for it. I think that everyone should have the opportunity to learn another language and not have to pay. I understand why you have to pay, but it’s very irritating. I think there should be a free option and hey, maybe there is and I didn’t find it. To the people who are willing to pay $90 a year, I think you’re going to a have a wonderful time.

App-Reviews, App-Reviews, App-Reviews, App-Reviews

Payment, Payment, Education, Education

positive, negative, positive, negative

App-Reviews - Payment - positive, App-Reviews - Payment - negative, App-Reviews - Education - positive, App-Reviews - Education - negative

### USER:I enjoyed the first lesson but then I had to pay., I really enjoyed the first lesson and I think it’s really going to teach me Italian! My only problem is I can’t use the app after that. I have to pay! I’m not going to Italy and I don’t really have the need to learn it, so my parents don’t want to pay for it. I think that everyone should have the opportunity to learn another language and not have to pay. I understand why you have to pay, but it’s very irritating. I think there should be a free option and hey, maybe there is and I didn’t find it. To the people who are willing to pay $90 a year, I think you’re going to a have a wonderful time. ### ASSISTANT: App-Reviews - Payment - positive, App-Reviews - Payment - negative, App-Reviews - Education - positive, App-Reviews - Education - negative )))

### Review: title: I enjoyed the first lesson but then I had to pay., content: I really enjoyed the first lesson and I think it’s really going to teach me Italian! My only problem is I can’t use the app after that. I have to pay! I’m not going to Italy and I don’t really have the need to learn it, so my parents don’t want to pay for it. I think that everyone should have the opportunity to learn another language and not have to pay. I understand why you have to pay, but it’s very irritating. I think there should be a free option and hey, maybe there is and I didn’t find it. To the people who are willing to pay $90 a year, I think you’re going to a have a wonderful time. ### Analysis: categories: App-Reviews, App-Reviews, App-Reviews, App-Reviews, aspects: Payment, Payment, Education, Education, sentiments: positive, negative, positive, negative )))

### Review: title: I enjoyed the first lesson but then I had to pay., content: I really enjoyed the first lesson and I think it’s really going to teach me Italian! My only problem is I can’t use the app after that. I have to pay! I’m not going to Italy and I don’t really have the need to learn it, so my parents don’t want to pay for it. I think that everyone should have the opportunity to learn another language and not have to pay. I understand why you have to pay, but it’s very irritating. I think there should be a free option and hey, maybe there is and I didn’t find it. To the people who are willing to pay $90 a year, I think you’re going to a have a wonderful time. ### Analysis: categories: (App-Reviews, App-Reviews, App-Reviews, App-Reviews) aspects: (Payment, Payment, Education, Education) sentiments: (positive, negative, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I enjoyed the first lesson but then I had to pay., I really enjoyed the first lesson and I think it’s really going to teach me Italian! My only problem is I can’t use the app after that. I have to pay! I’m not going to Italy and I don’t really have the need to learn it, so my parents don’t want to pay for it. I think that everyone should have the opportunity to learn another language and not have to pay. I understand why you have to pay, but it’s very irritating. I think there should be a free option and hey, maybe there is and I didn’t find it. To the people who are willing to pay $90 a year, I think you’re going to a have a wonderful time. Output: App-Reviews - Payment - positive, App-Reviews - Payment - negative, App-Reviews - Education - positive, App-Reviews - Education - negative $$$

Great medical service via remote

Ok, it is basically a remote chatting and face time with a doctor- didn’t have a much of expectation from the beginning. My kid fell down and cut his chin (clean-deep cut about 1-2 cm) while running on hotel gym. 1000 miles away from home and didn’t know where to go for an urgent care at night time. While researching nearby care facilities through my insurance provider’s website, there was Teladoc option caught my eye. I set up the app real quick and completed “registration”- took me about 10 min., Connected to a local doctor after about another 10 min. of waiting in a queue, ( I didn’t expect a doctor standing by next to his/ her iPhone during dinner time, therefore 10 min wait is totally acceptable)., She took a look the wound area and provided series of advices. Since the doctor received all of the patient information from the app, she immediately realized that we are from out of town and visiting the city. , The doctor we connected gave us an assurance that no emergency nor urgent care visit is required, but offered the contact info of closest urgent care clinic near my hotel just in case for next morning. , , Overall, I am very pleased with the quality of care from the doctor and entire process. It is worth every $$ I paid for the “virtual visit”.

Medical, Medical, Medical, Medical

Service, Wait time, Doctor's expertise, Responsiveness

positive, positive, positive, positive

Medical - Service - positive, Medical - Wait time - positive, Medical - Doctor's expertise - positive, Medical - Responsiveness - positive

### USER:Great medical service via remote, Ok, it is basically a remote chatting and face time with a doctor- didn’t have a much of expectation from the beginning. My kid fell down and cut his chin (clean-deep cut about 1-2 cm) while running on hotel gym. 1000 miles away from home and didn’t know where to go for an urgent care at night time. While researching nearby care facilities through my insurance provider’s website, there was Teladoc option caught my eye. I set up the app real quick and completed “registration”- took me about 10 min., Connected to a local doctor after about another 10 min. of waiting in a queue, ( I didn’t expect a doctor standing by next to his/ her iPhone during dinner time, therefore 10 min wait is totally acceptable)., She took a look the wound area and provided series of advices. Since the doctor received all of the patient information from the app, she immediately realized that we are from out of town and visiting the city. , The doctor we connected gave us an assurance that no emergency nor urgent care visit is required, but offered the contact info of closest urgent care clinic near my hotel just in case for next morning. , , Overall, I am very pleased with the quality of care from the doctor and entire process. It is worth every $$ I paid for the “virtual visit”. ### ASSISTANT: Medical - Service - positive, Medical - Wait time - positive, Medical - Doctor's expertise - positive, Medical - Responsiveness - positive )))

### Review: title: Great medical service via remote, content: Ok, it is basically a remote chatting and face time with a doctor- didn’t have a much of expectation from the beginning. My kid fell down and cut his chin (clean-deep cut about 1-2 cm) while running on hotel gym. 1000 miles away from home and didn’t know where to go for an urgent care at night time. While researching nearby care facilities through my insurance provider’s website, there was Teladoc option caught my eye. I set up the app real quick and completed “registration”- took me about 10 min., Connected to a local doctor after about another 10 min. of waiting in a queue, ( I didn’t expect a doctor standing by next to his/ her iPhone during dinner time, therefore 10 min wait is totally acceptable)., She took a look the wound area and provided series of advices. Since the doctor received all of the patient information from the app, she immediately realized that we are from out of town and visiting the city. , The doctor we connected gave us an assurance that no emergency nor urgent care visit is required, but offered the contact info of closest urgent care clinic near my hotel just in case for next morning. , , Overall, I am very pleased with the quality of care from the doctor and entire process. It is worth every $$ I paid for the “virtual visit”. ### Analysis: categories: Medical, Medical, Medical, Medical, aspects: Service, Wait time, Doctor's expertise, Responsiveness, sentiments: positive, positive, positive, positive )))

### Review: title: Great medical service via remote, content: Ok, it is basically a remote chatting and face time with a doctor- didn’t have a much of expectation from the beginning. My kid fell down and cut his chin (clean-deep cut about 1-2 cm) while running on hotel gym. 1000 miles away from home and didn’t know where to go for an urgent care at night time. While researching nearby care facilities through my insurance provider’s website, there was Teladoc option caught my eye. I set up the app real quick and completed “registration”- took me about 10 min., Connected to a local doctor after about another 10 min. of waiting in a queue, ( I didn’t expect a doctor standing by next to his/ her iPhone during dinner time, therefore 10 min wait is totally acceptable)., She took a look the wound area and provided series of advices. Since the doctor received all of the patient information from the app, she immediately realized that we are from out of town and visiting the city. , The doctor we connected gave us an assurance that no emergency nor urgent care visit is required, but offered the contact info of closest urgent care clinic near my hotel just in case for next morning. , , Overall, I am very pleased with the quality of care from the doctor and entire process. It is worth every $$ I paid for the “virtual visit”. ### Analysis: categories: (Medical, Medical, Medical, Medical) aspects: (Service, Wait time, Doctor's expertise, Responsiveness) sentiments: (positive, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great medical service via remote, Ok, it is basically a remote chatting and face time with a doctor- didn’t have a much of expectation from the beginning. My kid fell down and cut his chin (clean-deep cut about 1-2 cm) while running on hotel gym. 1000 miles away from home and didn’t know where to go for an urgent care at night time. While researching nearby care facilities through my insurance provider’s website, there was Teladoc option caught my eye. I set up the app real quick and completed “registration”- took me about 10 min., Connected to a local doctor after about another 10 min. of waiting in a queue, ( I didn’t expect a doctor standing by next to his/ her iPhone during dinner time, therefore 10 min wait is totally acceptable)., She took a look the wound area and provided series of advices. Since the doctor received all of the patient information from the app, she immediately realized that we are from out of town and visiting the city. , The doctor we connected gave us an assurance that no emergency nor urgent care visit is required, but offered the contact info of closest urgent care clinic near my hotel just in case for next morning. , , Overall, I am very pleased with the quality of care from the doctor and entire process. It is worth every $$ I paid for the “virtual visit”. Output: Medical - Service - positive, Medical - Wait time - positive, Medical - Doctor's expertise - positive, Medical - Responsiveness - positive $$$

A little too pedantic when it comes to pronunciations

Overall I think this is a good app and I’m learning Spanish and recognizing new words and phrases. I think I need to immerse myself in the language more for it to really come together in my head, but the app is serving me well. My issue with it, though, is how it handles pronunciation and that it sometimes requires you to mimic the speaker in weird ways. Often it will say I’m not doing it right, but I can pass if I mimic the pitch of the speaker while saying the same phrase. If it’s a woman, I as a man will have to speak in a falsetto and only then will I get the green box and happy chirp saying I correctly pronounced it. The teacher sounds laconic and, yes, a little sleepy? Don’t try to speak it in an upbeat tone. Lean back into your seat, slump into your chair and talk as if roused from slumber. Victory! So, yeah, sometimes it’s frustrating and you have to be more of a mimic than speak in your own tone and cadence—even when your pronunciation is the same. Oh, yeah, and I’ve bobbled some words but, as long as I’m trying to do an impression of the original, I’ll get a passing grade. So, yes, AI has a way to go before it’s ready but, for the price, this is a heck of a lot cheaper than taking a live class and I can go at my own pace.

App Features, App Features, App Features

Pronunciation, Effectiveness, Immersiveness

Negative, Positive, Neutral

App Features - Pronunciation - Negative, App Features - Effectiveness - Positive, App Features - Immersiveness - Neutral

### USER:A little too pedantic when it comes to pronunciations, Overall I think this is a good app and I’m learning Spanish and recognizing new words and phrases. I think I need to immerse myself in the language more for it to really come together in my head, but the app is serving me well. My issue with it, though, is how it handles pronunciation and that it sometimes requires you to mimic the speaker in weird ways. Often it will say I’m not doing it right, but I can pass if I mimic the pitch of the speaker while saying the same phrase. If it’s a woman, I as a man will have to speak in a falsetto and only then will I get the green box and happy chirp saying I correctly pronounced it. The teacher sounds laconic and, yes, a little sleepy? Don’t try to speak it in an upbeat tone. Lean back into your seat, slump into your chair and talk as if roused from slumber. Victory! So, yeah, sometimes it’s frustrating and you have to be more of a mimic than speak in your own tone and cadence—even when your pronunciation is the same. Oh, yeah, and I’ve bobbled some words but, as long as I’m trying to do an impression of the original, I’ll get a passing grade. So, yes, AI has a way to go before it’s ready but, for the price, this is a heck of a lot cheaper than taking a live class and I can go at my own pace. ### ASSISTANT: App Features - Pronunciation - Negative, App Features - Effectiveness - Positive, App Features - Immersiveness - Neutral )))

### Review: title: A little too pedantic when it comes to pronunciations, content: Overall I think this is a good app and I’m learning Spanish and recognizing new words and phrases. I think I need to immerse myself in the language more for it to really come together in my head, but the app is serving me well. My issue with it, though, is how it handles pronunciation and that it sometimes requires you to mimic the speaker in weird ways. Often it will say I’m not doing it right, but I can pass if I mimic the pitch of the speaker while saying the same phrase. If it’s a woman, I as a man will have to speak in a falsetto and only then will I get the green box and happy chirp saying I correctly pronounced it. The teacher sounds laconic and, yes, a little sleepy? Don’t try to speak it in an upbeat tone. Lean back into your seat, slump into your chair and talk as if roused from slumber. Victory! So, yeah, sometimes it’s frustrating and you have to be more of a mimic than speak in your own tone and cadence—even when your pronunciation is the same. Oh, yeah, and I’ve bobbled some words but, as long as I’m trying to do an impression of the original, I’ll get a passing grade. So, yes, AI has a way to go before it’s ready but, for the price, this is a heck of a lot cheaper than taking a live class and I can go at my own pace. ### Analysis: categories: App Features, App Features, App Features, aspects: Pronunciation, Effectiveness, Immersiveness, sentiments: Negative, Positive, Neutral )))

### Review: title: A little too pedantic when it comes to pronunciations, content: Overall I think this is a good app and I’m learning Spanish and recognizing new words and phrases. I think I need to immerse myself in the language more for it to really come together in my head, but the app is serving me well. My issue with it, though, is how it handles pronunciation and that it sometimes requires you to mimic the speaker in weird ways. Often it will say I’m not doing it right, but I can pass if I mimic the pitch of the speaker while saying the same phrase. If it’s a woman, I as a man will have to speak in a falsetto and only then will I get the green box and happy chirp saying I correctly pronounced it. The teacher sounds laconic and, yes, a little sleepy? Don’t try to speak it in an upbeat tone. Lean back into your seat, slump into your chair and talk as if roused from slumber. Victory! So, yeah, sometimes it’s frustrating and you have to be more of a mimic than speak in your own tone and cadence—even when your pronunciation is the same. Oh, yeah, and I’ve bobbled some words but, as long as I’m trying to do an impression of the original, I’ll get a passing grade. So, yes, AI has a way to go before it’s ready but, for the price, this is a heck of a lot cheaper than taking a live class and I can go at my own pace. ### Analysis: categories: (App Features, App Features, App Features) aspects: (Pronunciation, Effectiveness, Immersiveness) sentiments: (Negative, Positive, Neutral) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: A little too pedantic when it comes to pronunciations, Overall I think this is a good app and I’m learning Spanish and recognizing new words and phrases. I think I need to immerse myself in the language more for it to really come together in my head, but the app is serving me well. My issue with it, though, is how it handles pronunciation and that it sometimes requires you to mimic the speaker in weird ways. Often it will say I’m not doing it right, but I can pass if I mimic the pitch of the speaker while saying the same phrase. If it’s a woman, I as a man will have to speak in a falsetto and only then will I get the green box and happy chirp saying I correctly pronounced it. The teacher sounds laconic and, yes, a little sleepy? Don’t try to speak it in an upbeat tone. Lean back into your seat, slump into your chair and talk as if roused from slumber. Victory! So, yeah, sometimes it’s frustrating and you have to be more of a mimic than speak in your own tone and cadence—even when your pronunciation is the same. Oh, yeah, and I’ve bobbled some words but, as long as I’m trying to do an impression of the original, I’ll get a passing grade. So, yes, AI has a way to go before it’s ready but, for the price, this is a heck of a lot cheaper than taking a live class and I can go at my own pace. Output: App Features - Pronunciation - Negative, App Features - Effectiveness - Positive, App Features - Immersiveness - Neutral $$$

The voice recognition is awful!!!!!!!!!

I just got the free version. Pretty glad I did. Because I wouldn’t have wanted to pay for the full version. First off, it kind of starts off in the middle of everything. I had four years of Spanish so I knew most of what was going on. But someone with no experience speaking Spanish would be absolutely lost. But I worked around that and some of it is ok, like typing answers and matching, but the killer for me is the whole reason I bought the app which is to learn how to speak fluently. Well if you thought Siri was bad at understanding what you are saying what til you start trying to get the Babbel Siri to understand you. The voice recognition is absolutely awful!!! Like I said, had 4 years of Spanish, I can pronounce basic words like Me llamo, and mucho gusto. But not according to Babbel. Other times I botched the word and knew I did but ding! Great job it said. So after screaming Spanish phrases into my phone like a mad man😂😂 for 5 minutes, I gave up. Not worth the investment. Just buy some CD’s like pimsler and practice on you own. You’ll get just about as far.

Recognition

voice recognition

negative

Recognition - voice recognition - negative

### USER:The voice recognition is awful!!!!!!!!!, I just got the free version. Pretty glad I did. Because I wouldn’t have wanted to pay for the full version. First off, it kind of starts off in the middle of everything. I had four years of Spanish so I knew most of what was going on. But someone with no experience speaking Spanish would be absolutely lost. But I worked around that and some of it is ok, like typing answers and matching, but the killer for me is the whole reason I bought the app which is to learn how to speak fluently. Well if you thought Siri was bad at understanding what you are saying what til you start trying to get the Babbel Siri to understand you. The voice recognition is absolutely awful!!! Like I said, had 4 years of Spanish, I can pronounce basic words like Me llamo, and mucho gusto. But not according to Babbel. Other times I botched the word and knew I did but ding! Great job it said. So after screaming Spanish phrases into my phone like a mad man😂😂 for 5 minutes, I gave up. Not worth the investment. Just buy some CD’s like pimsler and practice on you own. You’ll get just about as far. ### ASSISTANT: Recognition - voice recognition - negative )))

### Review: title: The voice recognition is awful!!!!!!!!!, content: I just got the free version. Pretty glad I did. Because I wouldn’t have wanted to pay for the full version. First off, it kind of starts off in the middle of everything. I had four years of Spanish so I knew most of what was going on. But someone with no experience speaking Spanish would be absolutely lost. But I worked around that and some of it is ok, like typing answers and matching, but the killer for me is the whole reason I bought the app which is to learn how to speak fluently. Well if you thought Siri was bad at understanding what you are saying what til you start trying to get the Babbel Siri to understand you. The voice recognition is absolutely awful!!! Like I said, had 4 years of Spanish, I can pronounce basic words like Me llamo, and mucho gusto. But not according to Babbel. Other times I botched the word and knew I did but ding! Great job it said. So after screaming Spanish phrases into my phone like a mad man😂😂 for 5 minutes, I gave up. Not worth the investment. Just buy some CD’s like pimsler and practice on you own. You’ll get just about as far. ### Analysis: categories: Recognition, aspects: voice recognition, sentiments: negative )))

### Review: title: The voice recognition is awful!!!!!!!!!, content: I just got the free version. Pretty glad I did. Because I wouldn’t have wanted to pay for the full version. First off, it kind of starts off in the middle of everything. I had four years of Spanish so I knew most of what was going on. But someone with no experience speaking Spanish would be absolutely lost. But I worked around that and some of it is ok, like typing answers and matching, but the killer for me is the whole reason I bought the app which is to learn how to speak fluently. Well if you thought Siri was bad at understanding what you are saying what til you start trying to get the Babbel Siri to understand you. The voice recognition is absolutely awful!!! Like I said, had 4 years of Spanish, I can pronounce basic words like Me llamo, and mucho gusto. But not according to Babbel. Other times I botched the word and knew I did but ding! Great job it said. So after screaming Spanish phrases into my phone like a mad man😂😂 for 5 minutes, I gave up. Not worth the investment. Just buy some CD’s like pimsler and practice on you own. You’ll get just about as far. ### Analysis: categories: (Recognition) aspects: (voice recognition) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: The voice recognition is awful!!!!!!!!!, I just got the free version. Pretty glad I did. Because I wouldn’t have wanted to pay for the full version. First off, it kind of starts off in the middle of everything. I had four years of Spanish so I knew most of what was going on. But someone with no experience speaking Spanish would be absolutely lost. But I worked around that and some of it is ok, like typing answers and matching, but the killer for me is the whole reason I bought the app which is to learn how to speak fluently. Well if you thought Siri was bad at understanding what you are saying what til you start trying to get the Babbel Siri to understand you. The voice recognition is absolutely awful!!! Like I said, had 4 years of Spanish, I can pronounce basic words like Me llamo, and mucho gusto. But not according to Babbel. Other times I botched the word and knew I did but ding! Great job it said. So after screaming Spanish phrases into my phone like a mad man😂😂 for 5 minutes, I gave up. Not worth the investment. Just buy some CD’s like pimsler and practice on you own. You’ll get just about as far. Output: Recognition - voice recognition - negative $$$

Great, but turned out horrible! 😯😡

I installed Instagram because the app said you needed to be 12. I had it for a few months and eventually my posts totaled to about 80. I had taken pictures of holidays, trips, vacations, my family, and my dog. For a while, everything was fine and I loved the app, but then I made another slime account. I made this account and started using both of them. After a few days, I was asked to put in my age for some reason on my first account. The one with all my memories. I put it in and the age said I was 12. I then had to try to put in my age a few more times, but I put the same age in. I then was forced off of my first account. I clicked the button to save my pictures, but it didn’t work. I was so confused because the app said I needed to be 12, but I got an email saying I had to be thirteen. The app said YOU NEED TO BE 12 NOT 13!!! I was so mad and upset. All of my memories were gone and I couldn’t recover my photos. This needs to be fixed and I want my photos back. , Another problem with the app is that you can’t have more than 1 account with one email. I had to start using my family’s email with their permission so I could have 2 accounts. I don’t understand why you can’t have 2 accounts on one email. If o want 10 accounts, I will need 10 emails. That absurd. Can I pox’s have an explanation on this.

Functionality, Functionality, Functionality

Age verification, Account creation, Account management

Negative, Negative, Negative

App - Functionality - Negative, App - Features - Negative

### USER:Great, but turned out horrible! 😯😡, I installed Instagram because the app said you needed to be 12. I had it for a few months and eventually my posts totaled to about 80. I had taken pictures of holidays, trips, vacations, my family, and my dog. For a while, everything was fine and I loved the app, but then I made another slime account. I made this account and started using both of them. After a few days, I was asked to put in my age for some reason on my first account. The one with all my memories. I put it in and the age said I was 12. I then had to try to put in my age a few more times, but I put the same age in. I then was forced off of my first account. I clicked the button to save my pictures, but it didn’t work. I was so confused because the app said I needed to be 12, but I got an email saying I had to be thirteen. The app said YOU NEED TO BE 12 NOT 13!!! I was so mad and upset. All of my memories were gone and I couldn’t recover my photos. This needs to be fixed and I want my photos back. , Another problem with the app is that you can’t have more than 1 account with one email. I had to start using my family’s email with their permission so I could have 2 accounts. I don’t understand why you can’t have 2 accounts on one email. If o want 10 accounts, I will need 10 emails. That absurd. Can I pox’s have an explanation on this. ### ASSISTANT: App - Functionality - Negative, App - Features - Negative )))

### Review: title: Great, but turned out horrible! 😯😡, content: I installed Instagram because the app said you needed to be 12. I had it for a few months and eventually my posts totaled to about 80. I had taken pictures of holidays, trips, vacations, my family, and my dog. For a while, everything was fine and I loved the app, but then I made another slime account. I made this account and started using both of them. After a few days, I was asked to put in my age for some reason on my first account. The one with all my memories. I put it in and the age said I was 12. I then had to try to put in my age a few more times, but I put the same age in. I then was forced off of my first account. I clicked the button to save my pictures, but it didn’t work. I was so confused because the app said I needed to be 12, but I got an email saying I had to be thirteen. The app said YOU NEED TO BE 12 NOT 13!!! I was so mad and upset. All of my memories were gone and I couldn’t recover my photos. This needs to be fixed and I want my photos back. , Another problem with the app is that you can’t have more than 1 account with one email. I had to start using my family’s email with their permission so I could have 2 accounts. I don’t understand why you can’t have 2 accounts on one email. If o want 10 accounts, I will need 10 emails. That absurd. Can I pox’s have an explanation on this. ### Analysis: categories: Functionality, Functionality, Functionality, aspects: Age verification, Account creation, Account management, sentiments: Negative, Negative, Negative )))

### Review: title: Great, but turned out horrible! 😯😡, content: I installed Instagram because the app said you needed to be 12. I had it for a few months and eventually my posts totaled to about 80. I had taken pictures of holidays, trips, vacations, my family, and my dog. For a while, everything was fine and I loved the app, but then I made another slime account. I made this account and started using both of them. After a few days, I was asked to put in my age for some reason on my first account. The one with all my memories. I put it in and the age said I was 12. I then had to try to put in my age a few more times, but I put the same age in. I then was forced off of my first account. I clicked the button to save my pictures, but it didn’t work. I was so confused because the app said I needed to be 12, but I got an email saying I had to be thirteen. The app said YOU NEED TO BE 12 NOT 13!!! I was so mad and upset. All of my memories were gone and I couldn’t recover my photos. This needs to be fixed and I want my photos back. , Another problem with the app is that you can’t have more than 1 account with one email. I had to start using my family’s email with their permission so I could have 2 accounts. I don’t understand why you can’t have 2 accounts on one email. If o want 10 accounts, I will need 10 emails. That absurd. Can I pox’s have an explanation on this. ### Analysis: categories: (Functionality, Functionality, Functionality) aspects: (Age verification, Account creation, Account management) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great, but turned out horrible! 😯😡, I installed Instagram because the app said you needed to be 12. I had it for a few months and eventually my posts totaled to about 80. I had taken pictures of holidays, trips, vacations, my family, and my dog. For a while, everything was fine and I loved the app, but then I made another slime account. I made this account and started using both of them. After a few days, I was asked to put in my age for some reason on my first account. The one with all my memories. I put it in and the age said I was 12. I then had to try to put in my age a few more times, but I put the same age in. I then was forced off of my first account. I clicked the button to save my pictures, but it didn’t work. I was so confused because the app said I needed to be 12, but I got an email saying I had to be thirteen. The app said YOU NEED TO BE 12 NOT 13!!! I was so mad and upset. All of my memories were gone and I couldn’t recover my photos. This needs to be fixed and I want my photos back. , Another problem with the app is that you can’t have more than 1 account with one email. I had to start using my family’s email with their permission so I could have 2 accounts. I don’t understand why you can’t have 2 accounts on one email. If o want 10 accounts, I will need 10 emails. That absurd. Can I pox’s have an explanation on this. Output: App - Functionality - Negative, App - Features - Negative $$$

I am mad

So one day I was peacefully scrolling through Instagram and I thought I should watch stories , so I go up to the top and the stories are all gone . So I thought “ oh it’s probably just a one time thing , I will just close the app and try again “ so I got back on and what do you know the stupid stories still aren’t there . Then I decided to look it up on google and apparently it is a very common problem and there is no known fix for it , so I decided maybe I should just delete the app and re-install it . So I deleted it and went on the App Store and searched up Instagram and it was gone , so I changed the filter to “iPhone only ” STILL didn’t show up . So at this point I was very upset , and I couldn’t think of what to do then finally it hit me , I should look on my purchased app history . So I looked up “ Instagram ”, And what do I get in response “ NO RESULTS this is not an app you have ” and I was just thinking really because if I recall I had it less than a minute ago . So I just searched up Instagram again and I saw this app that said “where your kids are hanging out” so I pressed on that and I scrolled down and it said suggested apps “Instagram” and “Snapchat ” , so I am very confused why Instagram decided to take away all of the stories from me , and then try to hide the app or something ???? So I am just very confused and they definitely need to figure something out and FAST!!!

App

Story

Negative

App-Functionality - Stories - negative

### USER:I am mad, So one day I was peacefully scrolling through Instagram and I thought I should watch stories , so I go up to the top and the stories are all gone . So I thought “ oh it’s probably just a one time thing , I will just close the app and try again “ so I got back on and what do you know the stupid stories still aren’t there . Then I decided to look it up on google and apparently it is a very common problem and there is no known fix for it , so I decided maybe I should just delete the app and re-install it . So I deleted it and went on the App Store and searched up Instagram and it was gone , so I changed the filter to “iPhone only ” STILL didn’t show up . So at this point I was very upset , and I couldn’t think of what to do then finally it hit me , I should look on my purchased app history . So I looked up “ Instagram ”, And what do I get in response “ NO RESULTS this is not an app you have ” and I was just thinking really because if I recall I had it less than a minute ago . So I just searched up Instagram again and I saw this app that said “where your kids are hanging out” so I pressed on that and I scrolled down and it said suggested apps “Instagram” and “Snapchat ” , so I am very confused why Instagram decided to take away all of the stories from me , and then try to hide the app or something ???? So I am just very confused and they definitely need to figure something out and FAST!!! ### ASSISTANT: App-Functionality - Stories - negative )))

### Review: title: I am mad, content: So one day I was peacefully scrolling through Instagram and I thought I should watch stories , so I go up to the top and the stories are all gone . So I thought “ oh it’s probably just a one time thing , I will just close the app and try again “ so I got back on and what do you know the stupid stories still aren’t there . Then I decided to look it up on google and apparently it is a very common problem and there is no known fix for it , so I decided maybe I should just delete the app and re-install it . So I deleted it and went on the App Store and searched up Instagram and it was gone , so I changed the filter to “iPhone only ” STILL didn’t show up . So at this point I was very upset , and I couldn’t think of what to do then finally it hit me , I should look on my purchased app history . So I looked up “ Instagram ”, And what do I get in response “ NO RESULTS this is not an app you have ” and I was just thinking really because if I recall I had it less than a minute ago . So I just searched up Instagram again and I saw this app that said “where your kids are hanging out” so I pressed on that and I scrolled down and it said suggested apps “Instagram” and “Snapchat ” , so I am very confused why Instagram decided to take away all of the stories from me , and then try to hide the app or something ???? So I am just very confused and they definitely need to figure something out and FAST!!! ### Analysis: categories: App, aspects: Story, sentiments: Negative )))

### Review: title: I am mad, content: So one day I was peacefully scrolling through Instagram and I thought I should watch stories , so I go up to the top and the stories are all gone . So I thought “ oh it’s probably just a one time thing , I will just close the app and try again “ so I got back on and what do you know the stupid stories still aren’t there . Then I decided to look it up on google and apparently it is a very common problem and there is no known fix for it , so I decided maybe I should just delete the app and re-install it . So I deleted it and went on the App Store and searched up Instagram and it was gone , so I changed the filter to “iPhone only ” STILL didn’t show up . So at this point I was very upset , and I couldn’t think of what to do then finally it hit me , I should look on my purchased app history . So I looked up “ Instagram ”, And what do I get in response “ NO RESULTS this is not an app you have ” and I was just thinking really because if I recall I had it less than a minute ago . So I just searched up Instagram again and I saw this app that said “where your kids are hanging out” so I pressed on that and I scrolled down and it said suggested apps “Instagram” and “Snapchat ” , so I am very confused why Instagram decided to take away all of the stories from me , and then try to hide the app or something ???? So I am just very confused and they definitely need to figure something out and FAST!!! ### Analysis: categories: (App) aspects: (Story) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I am mad, So one day I was peacefully scrolling through Instagram and I thought I should watch stories , so I go up to the top and the stories are all gone . So I thought “ oh it’s probably just a one time thing , I will just close the app and try again “ so I got back on and what do you know the stupid stories still aren’t there . Then I decided to look it up on google and apparently it is a very common problem and there is no known fix for it , so I decided maybe I should just delete the app and re-install it . So I deleted it and went on the App Store and searched up Instagram and it was gone , so I changed the filter to “iPhone only ” STILL didn’t show up . So at this point I was very upset , and I couldn’t think of what to do then finally it hit me , I should look on my purchased app history . So I looked up “ Instagram ”, And what do I get in response “ NO RESULTS this is not an app you have ” and I was just thinking really because if I recall I had it less than a minute ago . So I just searched up Instagram again and I saw this app that said “where your kids are hanging out” so I pressed on that and I scrolled down and it said suggested apps “Instagram” and “Snapchat ” , so I am very confused why Instagram decided to take away all of the stories from me , and then try to hide the app or something ???? So I am just very confused and they definitely need to figure something out and FAST!!! Output: App-Functionality - Stories - negative $$$

Please read this

Instagram needs to be banned, or have major changes. It can be fun, you can chat with friends, and look at cool and exciting pictures or videos. But there is lots of bad people on that app also, I’ve seen so many racist comments and accounts that are SUPER offensive. I’ve also seen lots of inappropriate accounts and pictures, like pictures of private parts, (I scrolled upon them by accident). Instagram has good people on it, but there is much more bad people on IG than you think. Lots of children go on this app just to have fun, post pictures, and talk with friends, but they can end up scrolling on something wrong that can mess them up really bad. And every time I tried to report these bad accounts, the message back says, “We have reviewed this account and we don’t see a problem with this” or something like that, Out of tons of reports of bad accounts, only 1 of them has been banned. The people that work there really need to take their time to look at these accounts to see what’s wrong with them, why would we just ban some account just because. I hope you guys and gals see this and either really change the app, or delete it of the App Store. We can’t have all of this bad stuff on this app that doesn’t even get looked at by the people that work there.

App, App, App

Content Moderation, Social Features, Safety

Negative, Positive, Negative

App - Safety - Negative, App - Content - Negative

### USER:Please read this, Instagram needs to be banned, or have major changes. It can be fun, you can chat with friends, and look at cool and exciting pictures or videos. But there is lots of bad people on that app also, I’ve seen so many racist comments and accounts that are SUPER offensive. I’ve also seen lots of inappropriate accounts and pictures, like pictures of private parts, (I scrolled upon them by accident). Instagram has good people on it, but there is much more bad people on IG than you think. Lots of children go on this app just to have fun, post pictures, and talk with friends, but they can end up scrolling on something wrong that can mess them up really bad. And every time I tried to report these bad accounts, the message back says, “We have reviewed this account and we don’t see a problem with this” or something like that, Out of tons of reports of bad accounts, only 1 of them has been banned. The people that work there really need to take their time to look at these accounts to see what’s wrong with them, why would we just ban some account just because. I hope you guys and gals see this and either really change the app, or delete it of the App Store. We can’t have all of this bad stuff on this app that doesn’t even get looked at by the people that work there. ### ASSISTANT: App - Safety - Negative, App - Content - Negative )))

### Review: title: Please read this, content: Instagram needs to be banned, or have major changes. It can be fun, you can chat with friends, and look at cool and exciting pictures or videos. But there is lots of bad people on that app also, I’ve seen so many racist comments and accounts that are SUPER offensive. I’ve also seen lots of inappropriate accounts and pictures, like pictures of private parts, (I scrolled upon them by accident). Instagram has good people on it, but there is much more bad people on IG than you think. Lots of children go on this app just to have fun, post pictures, and talk with friends, but they can end up scrolling on something wrong that can mess them up really bad. And every time I tried to report these bad accounts, the message back says, “We have reviewed this account and we don’t see a problem with this” or something like that, Out of tons of reports of bad accounts, only 1 of them has been banned. The people that work there really need to take their time to look at these accounts to see what’s wrong with them, why would we just ban some account just because. I hope you guys and gals see this and either really change the app, or delete it of the App Store. We can’t have all of this bad stuff on this app that doesn’t even get looked at by the people that work there. ### Analysis: categories: App, App, App, aspects: Content Moderation, Social Features, Safety, sentiments: Negative, Positive, Negative )))

### Review: title: Please read this, content: Instagram needs to be banned, or have major changes. It can be fun, you can chat with friends, and look at cool and exciting pictures or videos. But there is lots of bad people on that app also, I’ve seen so many racist comments and accounts that are SUPER offensive. I’ve also seen lots of inappropriate accounts and pictures, like pictures of private parts, (I scrolled upon them by accident). Instagram has good people on it, but there is much more bad people on IG than you think. Lots of children go on this app just to have fun, post pictures, and talk with friends, but they can end up scrolling on something wrong that can mess them up really bad. And every time I tried to report these bad accounts, the message back says, “We have reviewed this account and we don’t see a problem with this” or something like that, Out of tons of reports of bad accounts, only 1 of them has been banned. The people that work there really need to take their time to look at these accounts to see what’s wrong with them, why would we just ban some account just because. I hope you guys and gals see this and either really change the app, or delete it of the App Store. We can’t have all of this bad stuff on this app that doesn’t even get looked at by the people that work there. ### Analysis: categories: (App, App, App) aspects: (Content Moderation, Social Features, Safety) sentiments: (Negative, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Please read this, Instagram needs to be banned, or have major changes. It can be fun, you can chat with friends, and look at cool and exciting pictures or videos. But there is lots of bad people on that app also, I’ve seen so many racist comments and accounts that are SUPER offensive. I’ve also seen lots of inappropriate accounts and pictures, like pictures of private parts, (I scrolled upon them by accident). Instagram has good people on it, but there is much more bad people on IG than you think. Lots of children go on this app just to have fun, post pictures, and talk with friends, but they can end up scrolling on something wrong that can mess them up really bad. And every time I tried to report these bad accounts, the message back says, “We have reviewed this account and we don’t see a problem with this” or something like that, Out of tons of reports of bad accounts, only 1 of them has been banned. The people that work there really need to take their time to look at these accounts to see what’s wrong with them, why would we just ban some account just because. I hope you guys and gals see this and either really change the app, or delete it of the App Store. We can’t have all of this bad stuff on this app that doesn’t even get looked at by the people that work there. Output: App - Safety - Negative, App - Content - Negative $$$

Terrible Customer support

I have talked to customer service twice 30 mins each time just for them to “assure” me my packages will be delivered tonight! they were never delivered and now im in a loop with 5 different people in a chat so i can hopefully get the holiday deal i got when i originally purchased the items. don’t understand how in a hub where you scan and put things in certain lockers that a small 2lb box can be confused with a box with 4 separate orders. very sad to see how little the customer service has tried to help. used this service for awhile and havent had many issues, however this 1 issue has been a headache that could have been easily prevented.

Customer Service

Customer service

negative

Customer Service - Customer service - negative

### USER:Terrible Customer support, I have talked to customer service twice 30 mins each time just for them to “assure” me my packages will be delivered tonight! they were never delivered and now im in a loop with 5 different people in a chat so i can hopefully get the holiday deal i got when i originally purchased the items. don’t understand how in a hub where you scan and put things in certain lockers that a small 2lb box can be confused with a box with 4 separate orders. very sad to see how little the customer service has tried to help. used this service for awhile and havent had many issues, however this 1 issue has been a headache that could have been easily prevented. ### ASSISTANT: Customer Service - Customer service - negative )))

### Review: title: Terrible Customer support, content: I have talked to customer service twice 30 mins each time just for them to “assure” me my packages will be delivered tonight! they were never delivered and now im in a loop with 5 different people in a chat so i can hopefully get the holiday deal i got when i originally purchased the items. don’t understand how in a hub where you scan and put things in certain lockers that a small 2lb box can be confused with a box with 4 separate orders. very sad to see how little the customer service has tried to help. used this service for awhile and havent had many issues, however this 1 issue has been a headache that could have been easily prevented. ### Analysis: categories: Customer Service, aspects: Customer service, sentiments: negative )))

### Review: title: Terrible Customer support, content: I have talked to customer service twice 30 mins each time just for them to “assure” me my packages will be delivered tonight! they were never delivered and now im in a loop with 5 different people in a chat so i can hopefully get the holiday deal i got when i originally purchased the items. don’t understand how in a hub where you scan and put things in certain lockers that a small 2lb box can be confused with a box with 4 separate orders. very sad to see how little the customer service has tried to help. used this service for awhile and havent had many issues, however this 1 issue has been a headache that could have been easily prevented. ### Analysis: categories: (Customer Service) aspects: (Customer service) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Terrible Customer support, I have talked to customer service twice 30 mins each time just for them to “assure” me my packages will be delivered tonight! they were never delivered and now im in a loop with 5 different people in a chat so i can hopefully get the holiday deal i got when i originally purchased the items. don’t understand how in a hub where you scan and put things in certain lockers that a small 2lb box can be confused with a box with 4 separate orders. very sad to see how little the customer service has tried to help. used this service for awhile and havent had many issues, however this 1 issue has been a headache that could have been easily prevented. Output: Customer Service - Customer service - negative $$$

please help!

Hi! I really love whatsapp and use it daily, but what would make this app absolutely perfect is if it had an update where you can get your deleted/cleared chats back. I cleared a chat with one of my closest friends/a guy I really loved. I cleared it because I felt bad, because my friend had a crush on him and I didn’t want her to misunderstand. In the end she got a boyfriend, and I can’t get the cleared chats back. Please, is there any sort of way to get them back? Or are they really gone forever? Those chats made me the happiest, I really, really would want them back more than anything. I regret deleting it. Please help!! I’m truly begging you. :(

App-Review

Chats

Negative

App-Review - Chats - Negative

### USER:please help!, Hi! I really love whatsapp and use it daily, but what would make this app absolutely perfect is if it had an update where you can get your deleted/cleared chats back. I cleared a chat with one of my closest friends/a guy I really loved. I cleared it because I felt bad, because my friend had a crush on him and I didn’t want her to misunderstand. In the end she got a boyfriend, and I can’t get the cleared chats back. Please, is there any sort of way to get them back? Or are they really gone forever? Those chats made me the happiest, I really, really would want them back more than anything. I regret deleting it. Please help!! I’m truly begging you. :( ### ASSISTANT: App-Review - Chats - Negative )))

### Review: title: please help!, content: Hi! I really love whatsapp and use it daily, but what would make this app absolutely perfect is if it had an update where you can get your deleted/cleared chats back. I cleared a chat with one of my closest friends/a guy I really loved. I cleared it because I felt bad, because my friend had a crush on him and I didn’t want her to misunderstand. In the end she got a boyfriend, and I can’t get the cleared chats back. Please, is there any sort of way to get them back? Or are they really gone forever? Those chats made me the happiest, I really, really would want them back more than anything. I regret deleting it. Please help!! I’m truly begging you. :( ### Analysis: categories: App-Review, aspects: Chats, sentiments: Negative )))

### Review: title: please help!, content: Hi! I really love whatsapp and use it daily, but what would make this app absolutely perfect is if it had an update where you can get your deleted/cleared chats back. I cleared a chat with one of my closest friends/a guy I really loved. I cleared it because I felt bad, because my friend had a crush on him and I didn’t want her to misunderstand. In the end she got a boyfriend, and I can’t get the cleared chats back. Please, is there any sort of way to get them back? Or are they really gone forever? Those chats made me the happiest, I really, really would want them back more than anything. I regret deleting it. Please help!! I’m truly begging you. :( ### Analysis: categories: (App-Review) aspects: (Chats) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: please help!, Hi! I really love whatsapp and use it daily, but what would make this app absolutely perfect is if it had an update where you can get your deleted/cleared chats back. I cleared a chat with one of my closest friends/a guy I really loved. I cleared it because I felt bad, because my friend had a crush on him and I didn’t want her to misunderstand. In the end she got a boyfriend, and I can’t get the cleared chats back. Please, is there any sort of way to get them back? Or are they really gone forever? Those chats made me the happiest, I really, really would want them back more than anything. I regret deleting it. Please help!! I’m truly begging you. :( Output: App-Review - Chats - Negative $$$

100% Pay to Win; Free Play stinks after 1 month

If you’re lucky enough to start on a fresh server, this game is fun to play for free for about 30 days. After that, the financial gap becomes almost intolerably necessary. You cannot become a top player without spending A LOT of money. I spent two months doing dailies, spent probably $50, and got kicked out of the clan I began with because everyone else was so much stronger and dropped so much more money into this. The very top players easily spent over $1000 while I played. I wouldn’t be surprised if others spent several thousand. No joke. The next tier down, who had no chance at all against the top, probably had spent around $500. I’m not against people spending their own hard earned cash, that’s fine, but this game is not worth dropping anywhere over $100 to not even be in the top 1/3 of players in a server of a few hundred. To some it may be though. So, if you don’t spend long on a game, pick it up, play a month, uninstall, don’t worry about paying for anything because within that it month or two you’ll be just fine.

Game-play, Game-play, In-app purchases, In-app purchases, Clan, Clan

Fun, Free-play, Value, Necessity, Camaraderie, Strength

Positive, Negative, Negative, Negative, Negative, Negative

Game-play - Fun - Positive, Game-play - Free-play - Negative, In-app purchases - Value - Negative, In-app purchases - Necessity - Negative, Clan - Camaraderie - Negative, Clan - Strength - Negative

### USER:100% Pay to Win; Free Play stinks after 1 month, If you’re lucky enough to start on a fresh server, this game is fun to play for free for about 30 days. After that, the financial gap becomes almost intolerably necessary. You cannot become a top player without spending A LOT of money. I spent two months doing dailies, spent probably $50, and got kicked out of the clan I began with because everyone else was so much stronger and dropped so much more money into this. The very top players easily spent over $1000 while I played. I wouldn’t be surprised if others spent several thousand. No joke. The next tier down, who had no chance at all against the top, probably had spent around $500. I’m not against people spending their own hard earned cash, that’s fine, but this game is not worth dropping anywhere over $100 to not even be in the top 1/3 of players in a server of a few hundred. To some it may be though. So, if you don’t spend long on a game, pick it up, play a month, uninstall, don’t worry about paying for anything because within that it month or two you’ll be just fine. ### ASSISTANT: Game-play - Fun - Positive, Game-play - Free-play - Negative, In-app purchases - Value - Negative, In-app purchases - Necessity - Negative, Clan - Camaraderie - Negative, Clan - Strength - Negative )))

### Review: title: 100% Pay to Win; Free Play stinks after 1 month, content: If you’re lucky enough to start on a fresh server, this game is fun to play for free for about 30 days. After that, the financial gap becomes almost intolerably necessary. You cannot become a top player without spending A LOT of money. I spent two months doing dailies, spent probably $50, and got kicked out of the clan I began with because everyone else was so much stronger and dropped so much more money into this. The very top players easily spent over $1000 while I played. I wouldn’t be surprised if others spent several thousand. No joke. The next tier down, who had no chance at all against the top, probably had spent around $500. I’m not against people spending their own hard earned cash, that’s fine, but this game is not worth dropping anywhere over $100 to not even be in the top 1/3 of players in a server of a few hundred. To some it may be though. So, if you don’t spend long on a game, pick it up, play a month, uninstall, don’t worry about paying for anything because within that it month or two you’ll be just fine. ### Analysis: categories: Game-play, Game-play, In-app purchases, In-app purchases, Clan, Clan, aspects: Fun, Free-play, Value, Necessity, Camaraderie, Strength, sentiments: Positive, Negative, Negative, Negative, Negative, Negative )))

### Review: title: 100% Pay to Win; Free Play stinks after 1 month, content: If you’re lucky enough to start on a fresh server, this game is fun to play for free for about 30 days. After that, the financial gap becomes almost intolerably necessary. You cannot become a top player without spending A LOT of money. I spent two months doing dailies, spent probably $50, and got kicked out of the clan I began with because everyone else was so much stronger and dropped so much more money into this. The very top players easily spent over $1000 while I played. I wouldn’t be surprised if others spent several thousand. No joke. The next tier down, who had no chance at all against the top, probably had spent around $500. I’m not against people spending their own hard earned cash, that’s fine, but this game is not worth dropping anywhere over $100 to not even be in the top 1/3 of players in a server of a few hundred. To some it may be though. So, if you don’t spend long on a game, pick it up, play a month, uninstall, don’t worry about paying for anything because within that it month or two you’ll be just fine. ### Analysis: categories: (Game-play, Game-play, In-app purchases, In-app purchases, Clan, Clan) aspects: (Fun, Free-play, Value, Necessity, Camaraderie, Strength) sentiments: (Positive, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: 100% Pay to Win; Free Play stinks after 1 month, If you’re lucky enough to start on a fresh server, this game is fun to play for free for about 30 days. After that, the financial gap becomes almost intolerably necessary. You cannot become a top player without spending A LOT of money. I spent two months doing dailies, spent probably $50, and got kicked out of the clan I began with because everyone else was so much stronger and dropped so much more money into this. The very top players easily spent over $1000 while I played. I wouldn’t be surprised if others spent several thousand. No joke. The next tier down, who had no chance at all against the top, probably had spent around $500. I’m not against people spending their own hard earned cash, that’s fine, but this game is not worth dropping anywhere over $100 to not even be in the top 1/3 of players in a server of a few hundred. To some it may be though. So, if you don’t spend long on a game, pick it up, play a month, uninstall, don’t worry about paying for anything because within that it month or two you’ll be just fine. Output: Game-play - Fun - Positive, Game-play - Free-play - Negative, In-app purchases - Value - Negative, In-app purchases - Necessity - Negative, Clan - Camaraderie - Negative, Clan - Strength - Negative $$$

Frustrating features

Instagram has come a long way…and I really enjoy using this social media platform. However, every time an updated version is created, IG makes it challenging to access features. That makes zero sense. Archives used to be located within highlights of IG stories, which was easier to navigate to. Now it’s listed where the settings and activity tabs are. How inconvenient when trying to edit highlights. Also, something need to be developed and added to rearrange highlights in the order the user desires (NOT default to chronological order) without going through the hassle of editing certain highlights from past stories. It’s absurd a feature wasn’t included when highlights were originally added. I’m so annoyed at this that I rarely post on stories. There’s isn’t any support available to assist in navigating through such concerns. So my only plea is to request on the next update, introduce features that are useful and better. The rearrangement feature for highlighted stories is needed and will definitely improve the experience of many users. Thank you! :)

User-Interface, User-Interface, User-Interface, App-Functionality, App-Functionality

Features, Usability, Navigation, Support, Features

negative, negative, negative, negative, positive

User-Interface - Features - negative, User-Interface - Usability - negative, User-Interface - Navigation - negative, App-Functionality - Support - negative, App-Functionality - Features - positive

### USER:Frustrating features, Instagram has come a long way…and I really enjoy using this social media platform. However, every time an updated version is created, IG makes it challenging to access features. That makes zero sense. Archives used to be located within highlights of IG stories, which was easier to navigate to. Now it’s listed where the settings and activity tabs are. How inconvenient when trying to edit highlights. Also, something need to be developed and added to rearrange highlights in the order the user desires (NOT default to chronological order) without going through the hassle of editing certain highlights from past stories. It’s absurd a feature wasn’t included when highlights were originally added. I’m so annoyed at this that I rarely post on stories. There’s isn’t any support available to assist in navigating through such concerns. So my only plea is to request on the next update, introduce features that are useful and better. The rearrangement feature for highlighted stories is needed and will definitely improve the experience of many users. Thank you! :) ### ASSISTANT: User-Interface - Features - negative, User-Interface - Usability - negative, User-Interface - Navigation - negative, App-Functionality - Support - negative, App-Functionality - Features - positive )))

### Review: title: Frustrating features, content: Instagram has come a long way…and I really enjoy using this social media platform. However, every time an updated version is created, IG makes it challenging to access features. That makes zero sense. Archives used to be located within highlights of IG stories, which was easier to navigate to. Now it’s listed where the settings and activity tabs are. How inconvenient when trying to edit highlights. Also, something need to be developed and added to rearrange highlights in the order the user desires (NOT default to chronological order) without going through the hassle of editing certain highlights from past stories. It’s absurd a feature wasn’t included when highlights were originally added. I’m so annoyed at this that I rarely post on stories. There’s isn’t any support available to assist in navigating through such concerns. So my only plea is to request on the next update, introduce features that are useful and better. The rearrangement feature for highlighted stories is needed and will definitely improve the experience of many users. Thank you! :) ### Analysis: categories: User-Interface, User-Interface, User-Interface, App-Functionality, App-Functionality, aspects: Features, Usability, Navigation, Support, Features, sentiments: negative, negative, negative, negative, positive )))

### Review: title: Frustrating features, content: Instagram has come a long way…and I really enjoy using this social media platform. However, every time an updated version is created, IG makes it challenging to access features. That makes zero sense. Archives used to be located within highlights of IG stories, which was easier to navigate to. Now it’s listed where the settings and activity tabs are. How inconvenient when trying to edit highlights. Also, something need to be developed and added to rearrange highlights in the order the user desires (NOT default to chronological order) without going through the hassle of editing certain highlights from past stories. It’s absurd a feature wasn’t included when highlights were originally added. I’m so annoyed at this that I rarely post on stories. There’s isn’t any support available to assist in navigating through such concerns. So my only plea is to request on the next update, introduce features that are useful and better. The rearrangement feature for highlighted stories is needed and will definitely improve the experience of many users. Thank you! :) ### Analysis: categories: (User-Interface, User-Interface, User-Interface, App-Functionality, App-Functionality) aspects: (Features, Usability, Navigation, Support, Features) sentiments: (negative, negative, negative, negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Frustrating features, Instagram has come a long way…and I really enjoy using this social media platform. However, every time an updated version is created, IG makes it challenging to access features. That makes zero sense. Archives used to be located within highlights of IG stories, which was easier to navigate to. Now it’s listed where the settings and activity tabs are. How inconvenient when trying to edit highlights. Also, something need to be developed and added to rearrange highlights in the order the user desires (NOT default to chronological order) without going through the hassle of editing certain highlights from past stories. It’s absurd a feature wasn’t included when highlights were originally added. I’m so annoyed at this that I rarely post on stories. There’s isn’t any support available to assist in navigating through such concerns. So my only plea is to request on the next update, introduce features that are useful and better. The rearrangement feature for highlighted stories is needed and will definitely improve the experience of many users. Thank you! :) Output: User-Interface - Features - negative, User-Interface - Usability - negative, User-Interface - Navigation - negative, App-Functionality - Support - negative, App-Functionality - Features - positive $$$

What is happening with this app??

Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now.

Connectivity, Connectivity, Customer service, Customer service

Call quality, Call functionality, Responsiveness, Resolution quality

negative, negative, negative, negative

Connectivity - Call quality - negative, Connectivity - Call functionality - negative, Customer service - Responsiveness - negative, Customer service - Resolution quality - negative

### USER:What is happening with this app??, Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now. ### ASSISTANT: Connectivity - Call quality - negative, Connectivity - Call functionality - negative, Customer service - Responsiveness - negative, Customer service - Resolution quality - negative )))

### Review: title: What is happening with this app??, content: Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now. ### Analysis: categories: Connectivity, Connectivity, Customer service, Customer service, aspects: Call quality, Call functionality, Responsiveness, Resolution quality, sentiments: negative, negative, negative, negative )))

### Review: title: What is happening with this app??, content: Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now. ### Analysis: categories: (Connectivity, Connectivity, Customer service, Customer service) aspects: (Call quality, Call functionality, Responsiveness, Resolution quality) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: What is happening with this app??, Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now. Output: Connectivity - Call quality - negative, Connectivity - Call functionality - negative, Customer service - Responsiveness - negative, Customer service - Resolution quality - negative $$$

Fantastic one thing could make it better

I loooooove playing this game and the updates are fantastic I even play hay day and other games made by this company. Although there is one thing I think would be nice. It's not global cha I'm okay with that not ever existing again. It's just I like having not a hard time upgrading things in builder hall 6. They are all very expensive and see why defensive would be but how about other things not costing so much. Also for the clan castle when people attack if you watch them attack can you use one of the spells in your clan castle? Like that would be so cool and I get notifications if someone attacks me. I love the game though it's fun and active and people are very nice and it's easier to report now. If you want to play this game please do it's so awesome and fun I love almost everything about the game. I especially love clan games! They are the most fun the ever to play and maybe we could have them more often? Whatever is fine and I can't eat o see new updates for the next town hall. Maybe purple would do like purple and blue and make achers' hair light blue? That would be awesome. Thanks for making this game!

Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay

Updates, Clan Castle, Clan Games, Notifications, Builder Hall 6 upgrades, Defensive upgrades, Aesthetics

positive, positive, positive, positive, negative, negative, positive

Gameplay - Updates - positive, Gameplay - Clan Castle - positive, Gameplay - Clan Games - positive, Gameplay - Notifications - positive, Gameplay - Builder Hall 6 upgrades - negative, Gameplay - Defensive upgrades - negative, Gameplay - Aesthetics - positive

### USER:Fantastic one thing could make it better, I loooooove playing this game and the updates are fantastic I even play hay day and other games made by this company. Although there is one thing I think would be nice. It's not global cha I'm okay with that not ever existing again. It's just I like having not a hard time upgrading things in builder hall 6. They are all very expensive and see why defensive would be but how about other things not costing so much. Also for the clan castle when people attack if you watch them attack can you use one of the spells in your clan castle? Like that would be so cool and I get notifications if someone attacks me. I love the game though it's fun and active and people are very nice and it's easier to report now. If you want to play this game please do it's so awesome and fun I love almost everything about the game. I especially love clan games! They are the most fun the ever to play and maybe we could have them more often? Whatever is fine and I can't eat o see new updates for the next town hall. Maybe purple would do like purple and blue and make achers' hair light blue? That would be awesome. Thanks for making this game! ### ASSISTANT: Gameplay - Updates - positive, Gameplay - Clan Castle - positive, Gameplay - Clan Games - positive, Gameplay - Notifications - positive, Gameplay - Builder Hall 6 upgrades - negative, Gameplay - Defensive upgrades - negative, Gameplay - Aesthetics - positive )))

### Review: title: Fantastic one thing could make it better, content: I loooooove playing this game and the updates are fantastic I even play hay day and other games made by this company. Although there is one thing I think would be nice. It's not global cha I'm okay with that not ever existing again. It's just I like having not a hard time upgrading things in builder hall 6. They are all very expensive and see why defensive would be but how about other things not costing so much. Also for the clan castle when people attack if you watch them attack can you use one of the spells in your clan castle? Like that would be so cool and I get notifications if someone attacks me. I love the game though it's fun and active and people are very nice and it's easier to report now. If you want to play this game please do it's so awesome and fun I love almost everything about the game. I especially love clan games! They are the most fun the ever to play and maybe we could have them more often? Whatever is fine and I can't eat o see new updates for the next town hall. Maybe purple would do like purple and blue and make achers' hair light blue? That would be awesome. Thanks for making this game! ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, aspects: Updates, Clan Castle, Clan Games, Notifications, Builder Hall 6 upgrades, Defensive upgrades, Aesthetics, sentiments: positive, positive, positive, positive, negative, negative, positive )))

### Review: title: Fantastic one thing could make it better, content: I loooooove playing this game and the updates are fantastic I even play hay day and other games made by this company. Although there is one thing I think would be nice. It's not global cha I'm okay with that not ever existing again. It's just I like having not a hard time upgrading things in builder hall 6. They are all very expensive and see why defensive would be but how about other things not costing so much. Also for the clan castle when people attack if you watch them attack can you use one of the spells in your clan castle? Like that would be so cool and I get notifications if someone attacks me. I love the game though it's fun and active and people are very nice and it's easier to report now. If you want to play this game please do it's so awesome and fun I love almost everything about the game. I especially love clan games! They are the most fun the ever to play and maybe we could have them more often? Whatever is fine and I can't eat o see new updates for the next town hall. Maybe purple would do like purple and blue and make achers' hair light blue? That would be awesome. Thanks for making this game! ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Updates, Clan Castle, Clan Games, Notifications, Builder Hall 6 upgrades, Defensive upgrades, Aesthetics) sentiments: (positive, positive, positive, positive, negative, negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Fantastic one thing could make it better, I loooooove playing this game and the updates are fantastic I even play hay day and other games made by this company. Although there is one thing I think would be nice. It's not global cha I'm okay with that not ever existing again. It's just I like having not a hard time upgrading things in builder hall 6. They are all very expensive and see why defensive would be but how about other things not costing so much. Also for the clan castle when people attack if you watch them attack can you use one of the spells in your clan castle? Like that would be so cool and I get notifications if someone attacks me. I love the game though it's fun and active and people are very nice and it's easier to report now. If you want to play this game please do it's so awesome and fun I love almost everything about the game. I especially love clan games! They are the most fun the ever to play and maybe we could have them more often? Whatever is fine and I can't eat o see new updates for the next town hall. Maybe purple would do like purple and blue and make achers' hair light blue? That would be awesome. Thanks for making this game! Output: Gameplay - Updates - positive, Gameplay - Clan Castle - positive, Gameplay - Clan Games - positive, Gameplay - Notifications - positive, Gameplay - Builder Hall 6 upgrades - negative, Gameplay - Defensive upgrades - negative, Gameplay - Aesthetics - positive $$$

Lots of fun

Although it’s free to play, there are a few in game purchases that can speed things up. (10-20% faster) so it’s absolutely not necessary. This game is super easy, takes about 5 min to learn but a lifetime to master. I talked my gf into making an account after I had been playing for about a month, she doesn’t play games. She doesn’t like them never has. That was in 2014, in 2022 were both still playing th me game daily and every morning we wake up together and play for an hour or so. It’s tons of fun, and if your the kind of person who often wishes there was a good mobile game to play, here it is. Though I would suggest the battle pass (5$/month) it’s absolutely not necessary and I probably wouldn’t notice it if i didn’t have it. Anyways this game rocks. Some of the hero AIs could be tweaked and theirs always balancing issues but it’s always getting better and always improving. I love clash.

Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Monetization, Monetization

Enjoyment, Learning Curve, Mastery, Hero AIs, Balancing, Improvements, In-Game Purchases, Battle Pass

Positive, Positive, Positive, Negative, Negative, Positive, Positive, Positive

Gameplay - Enjoyment - Positive, Gameplay - Learning Curve - Positive, Gameplay - Mastery - Positive, Gameplay - Hero AIs - Negative, Gameplay - Balancing - Negative, Gameplay - Improvements - Positive, Monetization - In-Game Purchases - Positive, Monetization - Battle Pass - Positive

### USER:Lots of fun, Although it’s free to play, there are a few in game purchases that can speed things up. (10-20% faster) so it’s absolutely not necessary. This game is super easy, takes about 5 min to learn but a lifetime to master. I talked my gf into making an account after I had been playing for about a month, she doesn’t play games. She doesn’t like them never has. That was in 2014, in 2022 were both still playing th me game daily and every morning we wake up together and play for an hour or so. It’s tons of fun, and if your the kind of person who often wishes there was a good mobile game to play, here it is. Though I would suggest the battle pass (5$/month) it’s absolutely not necessary and I probably wouldn’t notice it if i didn’t have it. Anyways this game rocks. Some of the hero AIs could be tweaked and theirs always balancing issues but it’s always getting better and always improving. I love clash. ### ASSISTANT: Gameplay - Enjoyment - Positive, Gameplay - Learning Curve - Positive, Gameplay - Mastery - Positive, Gameplay - Hero AIs - Negative, Gameplay - Balancing - Negative, Gameplay - Improvements - Positive, Monetization - In-Game Purchases - Positive, Monetization - Battle Pass - Positive )))

### Review: title: Lots of fun, content: Although it’s free to play, there are a few in game purchases that can speed things up. (10-20% faster) so it’s absolutely not necessary. This game is super easy, takes about 5 min to learn but a lifetime to master. I talked my gf into making an account after I had been playing for about a month, she doesn’t play games. She doesn’t like them never has. That was in 2014, in 2022 were both still playing th me game daily and every morning we wake up together and play for an hour or so. It’s tons of fun, and if your the kind of person who often wishes there was a good mobile game to play, here it is. Though I would suggest the battle pass (5$/month) it’s absolutely not necessary and I probably wouldn’t notice it if i didn’t have it. Anyways this game rocks. Some of the hero AIs could be tweaked and theirs always balancing issues but it’s always getting better and always improving. I love clash. ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Monetization, Monetization, aspects: Enjoyment, Learning Curve, Mastery, Hero AIs, Balancing, Improvements, In-Game Purchases, Battle Pass, sentiments: Positive, Positive, Positive, Negative, Negative, Positive, Positive, Positive )))

### Review: title: Lots of fun, content: Although it’s free to play, there are a few in game purchases that can speed things up. (10-20% faster) so it’s absolutely not necessary. This game is super easy, takes about 5 min to learn but a lifetime to master. I talked my gf into making an account after I had been playing for about a month, she doesn’t play games. She doesn’t like them never has. That was in 2014, in 2022 were both still playing th me game daily and every morning we wake up together and play for an hour or so. It’s tons of fun, and if your the kind of person who often wishes there was a good mobile game to play, here it is. Though I would suggest the battle pass (5$/month) it’s absolutely not necessary and I probably wouldn’t notice it if i didn’t have it. Anyways this game rocks. Some of the hero AIs could be tweaked and theirs always balancing issues but it’s always getting better and always improving. I love clash. ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Monetization, Monetization) aspects: (Enjoyment, Learning Curve, Mastery, Hero AIs, Balancing, Improvements, In-Game Purchases, Battle Pass) sentiments: (Positive, Positive, Positive, Negative, Negative, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Lots of fun, Although it’s free to play, there are a few in game purchases that can speed things up. (10-20% faster) so it’s absolutely not necessary. This game is super easy, takes about 5 min to learn but a lifetime to master. I talked my gf into making an account after I had been playing for about a month, she doesn’t play games. She doesn’t like them never has. That was in 2014, in 2022 were both still playing th me game daily and every morning we wake up together and play for an hour or so. It’s tons of fun, and if your the kind of person who often wishes there was a good mobile game to play, here it is. Though I would suggest the battle pass (5$/month) it’s absolutely not necessary and I probably wouldn’t notice it if i didn’t have it. Anyways this game rocks. Some of the hero AIs could be tweaked and theirs always balancing issues but it’s always getting better and always improving. I love clash. Output: Gameplay - Enjoyment - Positive, Gameplay - Learning Curve - Positive, Gameplay - Mastery - Positive, Gameplay - Hero AIs - Negative, Gameplay - Balancing - Negative, Gameplay - Improvements - Positive, Monetization - In-Game Purchases - Positive, Monetization - Battle Pass - Positive $$$

Great app.... used to be.

Not a very big fan of the new layout. It’s innovative but might be a little too much all at once. , But on to my real issue. Once again it seems the powers that be decided to remove the department filter from the Upcoming Deals search. I have to wade through a veritable plethora of items I do not care about to see if anything is coming up in a future deal I might want to watch. This issue will only become more frustrating as we get closer to the end of year. Please reconsider adding back department as a filter item for upcoming deals. , Thanks

Interface, Functionality

Layout, Filter

Negative, Negative

Interface - Layout - Negative, Functionality - Filter - Negative

### USER:Great app.... used to be., Not a very big fan of the new layout. It’s innovative but might be a little too much all at once. , But on to my real issue. Once again it seems the powers that be decided to remove the department filter from the Upcoming Deals search. I have to wade through a veritable plethora of items I do not care about to see if anything is coming up in a future deal I might want to watch. This issue will only become more frustrating as we get closer to the end of year. Please reconsider adding back department as a filter item for upcoming deals. , Thanks ### ASSISTANT: Interface - Layout - Negative, Functionality - Filter - Negative )))

### Review: title: Great app.... used to be., content: Not a very big fan of the new layout. It’s innovative but might be a little too much all at once. , But on to my real issue. Once again it seems the powers that be decided to remove the department filter from the Upcoming Deals search. I have to wade through a veritable plethora of items I do not care about to see if anything is coming up in a future deal I might want to watch. This issue will only become more frustrating as we get closer to the end of year. Please reconsider adding back department as a filter item for upcoming deals. , Thanks ### Analysis: categories: Interface, Functionality, aspects: Layout, Filter, sentiments: Negative, Negative )))

### Review: title: Great app.... used to be., content: Not a very big fan of the new layout. It’s innovative but might be a little too much all at once. , But on to my real issue. Once again it seems the powers that be decided to remove the department filter from the Upcoming Deals search. I have to wade through a veritable plethora of items I do not care about to see if anything is coming up in a future deal I might want to watch. This issue will only become more frustrating as we get closer to the end of year. Please reconsider adding back department as a filter item for upcoming deals. , Thanks ### Analysis: categories: (Interface, Functionality) aspects: (Layout, Filter) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great app.... used to be., Not a very big fan of the new layout. It’s innovative but might be a little too much all at once. , But on to my real issue. Once again it seems the powers that be decided to remove the department filter from the Upcoming Deals search. I have to wade through a veritable plethora of items I do not care about to see if anything is coming up in a future deal I might want to watch. This issue will only become more frustrating as we get closer to the end of year. Please reconsider adding back department as a filter item for upcoming deals. , Thanks Output: Interface - Layout - Negative, Functionality - Filter - Negative $$$

Great game, poor design

I have been playing this game since it came out and continue to do so everyday, with that being said I can tell you it’s addicting and fun. Things take longer to do the higher leveled you are and base setups can get harder to do but theres only been one issue and that’s the design flaws the game has. Examples such as being you can join a clan simply for troops and then leave, global chat being filled with “join my clan” 24/7, and lack of new content. There are others such as being able to raid a Townhall 5 with maxed out balloons you got from your Townhall 11 friend (lol what a joke) or being banned from global chat from making a joke while the people spamming “join me” are just fine. It’s a great game but the people and poor design it has can really be quite sad, the only major issues I would say to fix would be the chat spammers and being able to raid someone who just got the game with maxed troops, other than that the game is pretty great if you don’t mind spending a few $5 every now and then.

Gameplay, Design, Features, Features, Gameplay, Policy

Gameplay, Design, Content, Chat, Gameplay, Rules

positive, negative, negative, negative, positive, negative

Gameplay - Gameplay - positive, Design - Design - negative, Features - Content - negative, Features - Chat - negative, Gameplay - Gameplay - positive, Policy - Rules - negative

### USER:Great game, poor design, I have been playing this game since it came out and continue to do so everyday, with that being said I can tell you it’s addicting and fun. Things take longer to do the higher leveled you are and base setups can get harder to do but theres only been one issue and that’s the design flaws the game has. Examples such as being you can join a clan simply for troops and then leave, global chat being filled with “join my clan” 24/7, and lack of new content. There are others such as being able to raid a Townhall 5 with maxed out balloons you got from your Townhall 11 friend (lol what a joke) or being banned from global chat from making a joke while the people spamming “join me” are just fine. It’s a great game but the people and poor design it has can really be quite sad, the only major issues I would say to fix would be the chat spammers and being able to raid someone who just got the game with maxed troops, other than that the game is pretty great if you don’t mind spending a few $5 every now and then. ### ASSISTANT: Gameplay - Gameplay - positive, Design - Design - negative, Features - Content - negative, Features - Chat - negative, Gameplay - Gameplay - positive, Policy - Rules - negative )))

### Review: title: Great game, poor design, content: I have been playing this game since it came out and continue to do so everyday, with that being said I can tell you it’s addicting and fun. Things take longer to do the higher leveled you are and base setups can get harder to do but theres only been one issue and that’s the design flaws the game has. Examples such as being you can join a clan simply for troops and then leave, global chat being filled with “join my clan” 24/7, and lack of new content. There are others such as being able to raid a Townhall 5 with maxed out balloons you got from your Townhall 11 friend (lol what a joke) or being banned from global chat from making a joke while the people spamming “join me” are just fine. It’s a great game but the people and poor design it has can really be quite sad, the only major issues I would say to fix would be the chat spammers and being able to raid someone who just got the game with maxed troops, other than that the game is pretty great if you don’t mind spending a few $5 every now and then. ### Analysis: categories: Gameplay, Design, Features, Features, Gameplay, Policy, aspects: Gameplay, Design, Content, Chat, Gameplay, Rules, sentiments: positive, negative, negative, negative, positive, negative )))

### Review: title: Great game, poor design, content: I have been playing this game since it came out and continue to do so everyday, with that being said I can tell you it’s addicting and fun. Things take longer to do the higher leveled you are and base setups can get harder to do but theres only been one issue and that’s the design flaws the game has. Examples such as being you can join a clan simply for troops and then leave, global chat being filled with “join my clan” 24/7, and lack of new content. There are others such as being able to raid a Townhall 5 with maxed out balloons you got from your Townhall 11 friend (lol what a joke) or being banned from global chat from making a joke while the people spamming “join me” are just fine. It’s a great game but the people and poor design it has can really be quite sad, the only major issues I would say to fix would be the chat spammers and being able to raid someone who just got the game with maxed troops, other than that the game is pretty great if you don’t mind spending a few $5 every now and then. ### Analysis: categories: (Gameplay, Design, Features, Features, Gameplay, Policy) aspects: (Gameplay, Design, Content, Chat, Gameplay, Rules) sentiments: (positive, negative, negative, negative, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great game, poor design, I have been playing this game since it came out and continue to do so everyday, with that being said I can tell you it’s addicting and fun. Things take longer to do the higher leveled you are and base setups can get harder to do but theres only been one issue and that’s the design flaws the game has. Examples such as being you can join a clan simply for troops and then leave, global chat being filled with “join my clan” 24/7, and lack of new content. There are others such as being able to raid a Townhall 5 with maxed out balloons you got from your Townhall 11 friend (lol what a joke) or being banned from global chat from making a joke while the people spamming “join me” are just fine. It’s a great game but the people and poor design it has can really be quite sad, the only major issues I would say to fix would be the chat spammers and being able to raid someone who just got the game with maxed troops, other than that the game is pretty great if you don’t mind spending a few $5 every now and then. Output: Gameplay - Gameplay - positive, Design - Design - negative, Features - Content - negative, Features - Chat - negative, Gameplay - Gameplay - positive, Policy - Rules - negative $$$

Problem with updates

Tracking isn’t updating. Got notifications that there were 5 deliveries before me and when I went to app it wasn’t even showing that it was out for delivery. I can now see the map but it’s not updating. I left out of the app and it started installing I opened app back up and still no updates on the tracking. As I live in a building that packages do end up missing I rely on this feature. I have been trying for 2 hours to get the updates. Also am disabled so can’t just keep getting up and going to main door of apartment building to see if package is there

Delivery

Tracking

negative

Delivery - Tracking - negative

### USER:Problem with updates, Tracking isn’t updating. Got notifications that there were 5 deliveries before me and when I went to app it wasn’t even showing that it was out for delivery. I can now see the map but it’s not updating. I left out of the app and it started installing I opened app back up and still no updates on the tracking. As I live in a building that packages do end up missing I rely on this feature. I have been trying for 2 hours to get the updates. Also am disabled so can’t just keep getting up and going to main door of apartment building to see if package is there ### ASSISTANT: Delivery - Tracking - negative )))

### Review: title: Problem with updates, content: Tracking isn’t updating. Got notifications that there were 5 deliveries before me and when I went to app it wasn’t even showing that it was out for delivery. I can now see the map but it’s not updating. I left out of the app and it started installing I opened app back up and still no updates on the tracking. As I live in a building that packages do end up missing I rely on this feature. I have been trying for 2 hours to get the updates. Also am disabled so can’t just keep getting up and going to main door of apartment building to see if package is there ### Analysis: categories: Delivery, aspects: Tracking, sentiments: negative )))

### Review: title: Problem with updates, content: Tracking isn’t updating. Got notifications that there were 5 deliveries before me and when I went to app it wasn’t even showing that it was out for delivery. I can now see the map but it’s not updating. I left out of the app and it started installing I opened app back up and still no updates on the tracking. As I live in a building that packages do end up missing I rely on this feature. I have been trying for 2 hours to get the updates. Also am disabled so can’t just keep getting up and going to main door of apartment building to see if package is there ### Analysis: categories: (Delivery) aspects: (Tracking) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Problem with updates, Tracking isn’t updating. Got notifications that there were 5 deliveries before me and when I went to app it wasn’t even showing that it was out for delivery. I can now see the map but it’s not updating. I left out of the app and it started installing I opened app back up and still no updates on the tracking. As I live in a building that packages do end up missing I rely on this feature. I have been trying for 2 hours to get the updates. Also am disabled so can’t just keep getting up and going to main door of apartment building to see if package is there Output: Delivery - Tracking - negative $$$

I wish there was more

WhatsApp is a great app. Everything from the custom wallpaper, to the clear voice messages. This app is close to perfect in my opinion. There are a few disadvantages here and there but nothing that can’t be solved in a matter of time. First, video call. It bugs me that you can only call four people at a time. My friends and I always video call each other especially in times like these. However, one person or two will always be left out because of this limit. It will be great if you can call more than four people. I hope to see some changes soon and my suggestions put into place.✌️

Communications, Customization, Functionality

Video call, Custom wallpaper, Voice messages

Negative, Positive, Positive

Communications - Video call - Negative, Customization - Custom wallpaper - Positive, Functionality - Voice messages - Positive

### USER:I wish there was more, WhatsApp is a great app. Everything from the custom wallpaper, to the clear voice messages. This app is close to perfect in my opinion. There are a few disadvantages here and there but nothing that can’t be solved in a matter of time. First, video call. It bugs me that you can only call four people at a time. My friends and I always video call each other especially in times like these. However, one person or two will always be left out because of this limit. It will be great if you can call more than four people. I hope to see some changes soon and my suggestions put into place.✌️ ### ASSISTANT: Communications - Video call - Negative, Customization - Custom wallpaper - Positive, Functionality - Voice messages - Positive )))

### Review: title: I wish there was more, content: WhatsApp is a great app. Everything from the custom wallpaper, to the clear voice messages. This app is close to perfect in my opinion. There are a few disadvantages here and there but nothing that can’t be solved in a matter of time. First, video call. It bugs me that you can only call four people at a time. My friends and I always video call each other especially in times like these. However, one person or two will always be left out because of this limit. It will be great if you can call more than four people. I hope to see some changes soon and my suggestions put into place.✌️ ### Analysis: categories: Communications, Customization, Functionality, aspects: Video call, Custom wallpaper, Voice messages, sentiments: Negative, Positive, Positive )))

### Review: title: I wish there was more, content: WhatsApp is a great app. Everything from the custom wallpaper, to the clear voice messages. This app is close to perfect in my opinion. There are a few disadvantages here and there but nothing that can’t be solved in a matter of time. First, video call. It bugs me that you can only call four people at a time. My friends and I always video call each other especially in times like these. However, one person or two will always be left out because of this limit. It will be great if you can call more than four people. I hope to see some changes soon and my suggestions put into place.✌️ ### Analysis: categories: (Communications, Customization, Functionality) aspects: (Video call, Custom wallpaper, Voice messages) sentiments: (Negative, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I wish there was more, WhatsApp is a great app. Everything from the custom wallpaper, to the clear voice messages. This app is close to perfect in my opinion. There are a few disadvantages here and there but nothing that can’t be solved in a matter of time. First, video call. It bugs me that you can only call four people at a time. My friends and I always video call each other especially in times like these. However, one person or two will always be left out because of this limit. It will be great if you can call more than four people. I hope to see some changes soon and my suggestions put into place.✌️ Output: Communications - Video call - Negative, Customization - Custom wallpaper - Positive, Functionality - Voice messages - Positive $$$

Clash of clans

At the beginning was an awesome game but you started updating too fast and is harder and harder to get to a higher level with the troops and the level with buildings and spell you are not giving enough time for us to reach the highest levels. That’s why most players decided not to play anymore most. I used to have more than 30 active players now I have only 3. The time zone is not fear either I live in USA and the game started in a frame time zone that is not good the wars started in our midnight and or early morning time zone. Sorry but it is the truth. If you want to keep doing business you have to become with something more interesting something as awesome as the beginning. That the voice can spread all over talking only about clash of clan to bring new and old members and we can be in the top of the games. Either you can give more gems, make people reach a higher level faster or become with a different idea but every one is saying that C of C became too boring game.

Game Features, Game Features, Game Features, Gameplay, Gameplay, Gameplay, Gameplay

Leveling system, Gems, Quests, Time zone, War times, Leveling system, Difficulty

Negative, Neutral, Neutral, Negative, Negative, Negative, Negative

Game Features - Leveling system - Negative, Game Features - Gems - Neutral, Game Features - Quests - Neutral, Gameplay - Time zone - Negative, Gameplay - War times - Negative, Gameplay - Leveling system - Negative, Gameplay - Difficulty - Negative

### USER:Clash of clans, At the beginning was an awesome game but you started updating too fast and is harder and harder to get to a higher level with the troops and the level with buildings and spell you are not giving enough time for us to reach the highest levels. That’s why most players decided not to play anymore most. I used to have more than 30 active players now I have only 3. The time zone is not fear either I live in USA and the game started in a frame time zone that is not good the wars started in our midnight and or early morning time zone. Sorry but it is the truth. If you want to keep doing business you have to become with something more interesting something as awesome as the beginning. That the voice can spread all over talking only about clash of clan to bring new and old members and we can be in the top of the games. Either you can give more gems, make people reach a higher level faster or become with a different idea but every one is saying that C of C became too boring game. ### ASSISTANT: Game Features - Leveling system - Negative, Game Features - Gems - Neutral, Game Features - Quests - Neutral, Gameplay - Time zone - Negative, Gameplay - War times - Negative, Gameplay - Leveling system - Negative, Gameplay - Difficulty - Negative )))

### Review: title: Clash of clans, content: At the beginning was an awesome game but you started updating too fast and is harder and harder to get to a higher level with the troops and the level with buildings and spell you are not giving enough time for us to reach the highest levels. That’s why most players decided not to play anymore most. I used to have more than 30 active players now I have only 3. The time zone is not fear either I live in USA and the game started in a frame time zone that is not good the wars started in our midnight and or early morning time zone. Sorry but it is the truth. If you want to keep doing business you have to become with something more interesting something as awesome as the beginning. That the voice can spread all over talking only about clash of clan to bring new and old members and we can be in the top of the games. Either you can give more gems, make people reach a higher level faster or become with a different idea but every one is saying that C of C became too boring game. ### Analysis: categories: Game Features, Game Features, Game Features, Gameplay, Gameplay, Gameplay, Gameplay, aspects: Leveling system, Gems, Quests, Time zone, War times, Leveling system, Difficulty, sentiments: Negative, Neutral, Neutral, Negative, Negative, Negative, Negative )))

### Review: title: Clash of clans, content: At the beginning was an awesome game but you started updating too fast and is harder and harder to get to a higher level with the troops and the level with buildings and spell you are not giving enough time for us to reach the highest levels. That’s why most players decided not to play anymore most. I used to have more than 30 active players now I have only 3. The time zone is not fear either I live in USA and the game started in a frame time zone that is not good the wars started in our midnight and or early morning time zone. Sorry but it is the truth. If you want to keep doing business you have to become with something more interesting something as awesome as the beginning. That the voice can spread all over talking only about clash of clan to bring new and old members and we can be in the top of the games. Either you can give more gems, make people reach a higher level faster or become with a different idea but every one is saying that C of C became too boring game. ### Analysis: categories: (Game Features, Game Features, Game Features, Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Leveling system, Gems, Quests, Time zone, War times, Leveling system, Difficulty) sentiments: (Negative, Neutral, Neutral, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Clash of clans, At the beginning was an awesome game but you started updating too fast and is harder and harder to get to a higher level with the troops and the level with buildings and spell you are not giving enough time for us to reach the highest levels. That’s why most players decided not to play anymore most. I used to have more than 30 active players now I have only 3. The time zone is not fear either I live in USA and the game started in a frame time zone that is not good the wars started in our midnight and or early morning time zone. Sorry but it is the truth. If you want to keep doing business you have to become with something more interesting something as awesome as the beginning. That the voice can spread all over talking only about clash of clan to bring new and old members and we can be in the top of the games. Either you can give more gems, make people reach a higher level faster or become with a different idea but every one is saying that C of C became too boring game. Output: Game Features - Leveling system - Negative, Game Features - Gems - Neutral, Game Features - Quests - Neutral, Gameplay - Time zone - Negative, Gameplay - War times - Negative, Gameplay - Leveling system - Negative, Gameplay - Difficulty - Negative $$$

Great App and Amazing Customer Service

I bought the subscription for this app about a month ago and was running into an issue with the app. I won’t go into much detail about it, but I was getting ready to end my subscription and was willing to pay more money for something else out of principle. I messaged my frustration to the customer support team a few hours ago and they already got back to me and resolved the issue I was having. Their team moved incredibly fast and made the changes to make me satisfied. I was already enjoying the app before and believe that the app provides excellent learning material, but I’m even happier now knowing that if there is any issue I have, then the customer service team will quickly resolve anything.

Customer Service

Customer Service

positive

Customer Service - Customer Service - positive

### USER:Great App and Amazing Customer Service, I bought the subscription for this app about a month ago and was running into an issue with the app. I won’t go into much detail about it, but I was getting ready to end my subscription and was willing to pay more money for something else out of principle. I messaged my frustration to the customer support team a few hours ago and they already got back to me and resolved the issue I was having. Their team moved incredibly fast and made the changes to make me satisfied. I was already enjoying the app before and believe that the app provides excellent learning material, but I’m even happier now knowing that if there is any issue I have, then the customer service team will quickly resolve anything. ### ASSISTANT: Customer Service - Customer Service - positive )))

### Review: title: Great App and Amazing Customer Service, content: I bought the subscription for this app about a month ago and was running into an issue with the app. I won’t go into much detail about it, but I was getting ready to end my subscription and was willing to pay more money for something else out of principle. I messaged my frustration to the customer support team a few hours ago and they already got back to me and resolved the issue I was having. Their team moved incredibly fast and made the changes to make me satisfied. I was already enjoying the app before and believe that the app provides excellent learning material, but I’m even happier now knowing that if there is any issue I have, then the customer service team will quickly resolve anything. ### Analysis: categories: Customer Service, aspects: Customer Service, sentiments: positive )))

### Review: title: Great App and Amazing Customer Service, content: I bought the subscription for this app about a month ago and was running into an issue with the app. I won’t go into much detail about it, but I was getting ready to end my subscription and was willing to pay more money for something else out of principle. I messaged my frustration to the customer support team a few hours ago and they already got back to me and resolved the issue I was having. Their team moved incredibly fast and made the changes to make me satisfied. I was already enjoying the app before and believe that the app provides excellent learning material, but I’m even happier now knowing that if there is any issue I have, then the customer service team will quickly resolve anything. ### Analysis: categories: (Customer Service) aspects: (Customer Service) sentiments: (positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great App and Amazing Customer Service, I bought the subscription for this app about a month ago and was running into an issue with the app. I won’t go into much detail about it, but I was getting ready to end my subscription and was willing to pay more money for something else out of principle. I messaged my frustration to the customer support team a few hours ago and they already got back to me and resolved the issue I was having. Their team moved incredibly fast and made the changes to make me satisfied. I was already enjoying the app before and believe that the app provides excellent learning material, but I’m even happier now knowing that if there is any issue I have, then the customer service team will quickly resolve anything. Output: Customer Service - Customer Service - positive $$$

Hey TikTok

If you could review the people who are making false reports getting people banana off of here for no reason it’s getting very old and ridiculous a lot are talk about leaving people talk about deleting TikTok because of these other people doing what they’re doing or tired of being in decent conversation and somebody getting booted because of a report that did not happen if you could review the video before banning, someone that would be perfect and then band the one who made the false report would be even more better. We would love to have a chat that we do not have to worry about being banned every time we come on because somebody wants to make a false report

User Experience, Moderation, User Experience, Moderation

False Reporting, False Reporting, Banning, Banning

Negative, Negative, Negative, Negative

User Experience - False Reporting - Negative, Moderation - False Reporting - Negative, User Experience - Banning - Negative, Moderation - Banning - Negative

### USER:Hey TikTok, If you could review the people who are making false reports getting people banana off of here for no reason it’s getting very old and ridiculous a lot are talk about leaving people talk about deleting TikTok because of these other people doing what they’re doing or tired of being in decent conversation and somebody getting booted because of a report that did not happen if you could review the video before banning, someone that would be perfect and then band the one who made the false report would be even more better. We would love to have a chat that we do not have to worry about being banned every time we come on because somebody wants to make a false report ### ASSISTANT: User Experience - False Reporting - Negative, Moderation - False Reporting - Negative, User Experience - Banning - Negative, Moderation - Banning - Negative )))

### Review: title: Hey TikTok, content: If you could review the people who are making false reports getting people banana off of here for no reason it’s getting very old and ridiculous a lot are talk about leaving people talk about deleting TikTok because of these other people doing what they’re doing or tired of being in decent conversation and somebody getting booted because of a report that did not happen if you could review the video before banning, someone that would be perfect and then band the one who made the false report would be even more better. We would love to have a chat that we do not have to worry about being banned every time we come on because somebody wants to make a false report ### Analysis: categories: User Experience, Moderation, User Experience, Moderation, aspects: False Reporting, False Reporting, Banning, Banning, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Hey TikTok, content: If you could review the people who are making false reports getting people banana off of here for no reason it’s getting very old and ridiculous a lot are talk about leaving people talk about deleting TikTok because of these other people doing what they’re doing or tired of being in decent conversation and somebody getting booted because of a report that did not happen if you could review the video before banning, someone that would be perfect and then band the one who made the false report would be even more better. We would love to have a chat that we do not have to worry about being banned every time we come on because somebody wants to make a false report ### Analysis: categories: (User Experience, Moderation, User Experience, Moderation) aspects: (False Reporting, False Reporting, Banning, Banning) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Hey TikTok, If you could review the people who are making false reports getting people banana off of here for no reason it’s getting very old and ridiculous a lot are talk about leaving people talk about deleting TikTok because of these other people doing what they’re doing or tired of being in decent conversation and somebody getting booted because of a report that did not happen if you could review the video before banning, someone that would be perfect and then band the one who made the false report would be even more better. We would love to have a chat that we do not have to worry about being banned every time we come on because somebody wants to make a false report Output: User Experience - False Reporting - Negative, Moderation - False Reporting - Negative, User Experience - Banning - Negative, Moderation - Banning - Negative $$$

I love WhatsApp more🥰

I must say, the latest WhatsApp update is nothing short of amazing! The integration of Meta AI has significantly enhanced the user experience. The ability to search through statuses is a game-changer, making it incredibly convenient to find updates from friends and family., , Moreover, the AI stickers feature is a delightful addition! The stickers are not only fun but also incredibly creative, adding a whole new dimension to our conversations. Kudos to the development team for this innovative feature., , Overall, this update has taken WhatsApp to a whole new level, making chatting more enjoyable and efficient. Great job, WhatsApp team!

App, App, App

Search Function, AI Stickers, Chatting Experience

Positive, Positive, Positive

App - Search Function - Positive, App - AI Stickers - Positive, App - Chatting Experience - Positive

### USER:I love WhatsApp more🥰, I must say, the latest WhatsApp update is nothing short of amazing! The integration of Meta AI has significantly enhanced the user experience. The ability to search through statuses is a game-changer, making it incredibly convenient to find updates from friends and family., , Moreover, the AI stickers feature is a delightful addition! The stickers are not only fun but also incredibly creative, adding a whole new dimension to our conversations. Kudos to the development team for this innovative feature., , Overall, this update has taken WhatsApp to a whole new level, making chatting more enjoyable and efficient. Great job, WhatsApp team! ### ASSISTANT: App - Search Function - Positive, App - AI Stickers - Positive, App - Chatting Experience - Positive )))

### Review: title: I love WhatsApp more🥰, content: I must say, the latest WhatsApp update is nothing short of amazing! The integration of Meta AI has significantly enhanced the user experience. The ability to search through statuses is a game-changer, making it incredibly convenient to find updates from friends and family., , Moreover, the AI stickers feature is a delightful addition! The stickers are not only fun but also incredibly creative, adding a whole new dimension to our conversations. Kudos to the development team for this innovative feature., , Overall, this update has taken WhatsApp to a whole new level, making chatting more enjoyable and efficient. Great job, WhatsApp team! ### Analysis: categories: App, App, App, aspects: Search Function, AI Stickers, Chatting Experience, sentiments: Positive, Positive, Positive )))

### Review: title: I love WhatsApp more🥰, content: I must say, the latest WhatsApp update is nothing short of amazing! The integration of Meta AI has significantly enhanced the user experience. The ability to search through statuses is a game-changer, making it incredibly convenient to find updates from friends and family., , Moreover, the AI stickers feature is a delightful addition! The stickers are not only fun but also incredibly creative, adding a whole new dimension to our conversations. Kudos to the development team for this innovative feature., , Overall, this update has taken WhatsApp to a whole new level, making chatting more enjoyable and efficient. Great job, WhatsApp team! ### Analysis: categories: (App, App, App) aspects: (Search Function, AI Stickers, Chatting Experience) sentiments: (Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: I love WhatsApp more🥰, I must say, the latest WhatsApp update is nothing short of amazing! The integration of Meta AI has significantly enhanced the user experience. The ability to search through statuses is a game-changer, making it incredibly convenient to find updates from friends and family., , Moreover, the AI stickers feature is a delightful addition! The stickers are not only fun but also incredibly creative, adding a whole new dimension to our conversations. Kudos to the development team for this innovative feature., , Overall, this update has taken WhatsApp to a whole new level, making chatting more enjoyable and efficient. Great job, WhatsApp team! Output: App - Search Function - Positive, App - AI Stickers - Positive, App - Chatting Experience - Positive $$$

Shop around before you buy!!!!

I’ve only used Babbel briefly and I am already not impressed. You can’t possibly speak a language fluently in as little as they claim. I have not navigated the entire app but it seemed pretty clear than in order to progress to level 2 or course 2, payment is required...?! Already? Lol Yes, I see how babbel can get you going with some very basic conversations but do you really know what each word means? When learning a new language, you need to start from the deep down basics, otherwise you’ll never truly know whether your using the correct form of each word, plural, singular, present, past, formal, informal. About the only thing I like babbel for is the pronunciation but you can easily just google translate phrases for free if that’s the case. There’s a REASON Babel is NOT “editors choice” on the App Store. Please do your shopping around before paying their ridiculous prices. THERE ARE BETTER LANGUAGE LEANRING APPS OUT THERE.

Functionality, Functionality, Functionality, Content

Payment required to progress, Levels, Basic conversations, Pronunciation

negative, negative, positive, positive

Functionality - Payment required to progress - negative, Functionality - Levels - negative, Functionality - Basic conversations - positive, Content - Pronunciation - positive

### USER:Shop around before you buy!!!!, I’ve only used Babbel briefly and I am already not impressed. You can’t possibly speak a language fluently in as little as they claim. I have not navigated the entire app but it seemed pretty clear than in order to progress to level 2 or course 2, payment is required...?! Already? Lol Yes, I see how babbel can get you going with some very basic conversations but do you really know what each word means? When learning a new language, you need to start from the deep down basics, otherwise you’ll never truly know whether your using the correct form of each word, plural, singular, present, past, formal, informal. About the only thing I like babbel for is the pronunciation but you can easily just google translate phrases for free if that’s the case. There’s a REASON Babel is NOT “editors choice” on the App Store. Please do your shopping around before paying their ridiculous prices. THERE ARE BETTER LANGUAGE LEANRING APPS OUT THERE. ### ASSISTANT: Functionality - Payment required to progress - negative, Functionality - Levels - negative, Functionality - Basic conversations - positive, Content - Pronunciation - positive )))

### Review: title: Shop around before you buy!!!!, content: I’ve only used Babbel briefly and I am already not impressed. You can’t possibly speak a language fluently in as little as they claim. I have not navigated the entire app but it seemed pretty clear than in order to progress to level 2 or course 2, payment is required...?! Already? Lol Yes, I see how babbel can get you going with some very basic conversations but do you really know what each word means? When learning a new language, you need to start from the deep down basics, otherwise you’ll never truly know whether your using the correct form of each word, plural, singular, present, past, formal, informal. About the only thing I like babbel for is the pronunciation but you can easily just google translate phrases for free if that’s the case. There’s a REASON Babel is NOT “editors choice” on the App Store. Please do your shopping around before paying their ridiculous prices. THERE ARE BETTER LANGUAGE LEANRING APPS OUT THERE. ### Analysis: categories: Functionality, Functionality, Functionality, Content, aspects: Payment required to progress, Levels, Basic conversations, Pronunciation, sentiments: negative, negative, positive, positive )))

### Review: title: Shop around before you buy!!!!, content: I’ve only used Babbel briefly and I am already not impressed. You can’t possibly speak a language fluently in as little as they claim. I have not navigated the entire app but it seemed pretty clear than in order to progress to level 2 or course 2, payment is required...?! Already? Lol Yes, I see how babbel can get you going with some very basic conversations but do you really know what each word means? When learning a new language, you need to start from the deep down basics, otherwise you’ll never truly know whether your using the correct form of each word, plural, singular, present, past, formal, informal. About the only thing I like babbel for is the pronunciation but you can easily just google translate phrases for free if that’s the case. There’s a REASON Babel is NOT “editors choice” on the App Store. Please do your shopping around before paying their ridiculous prices. THERE ARE BETTER LANGUAGE LEANRING APPS OUT THERE. ### Analysis: categories: (Functionality, Functionality, Functionality, Content) aspects: (Payment required to progress, Levels, Basic conversations, Pronunciation) sentiments: (negative, negative, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Shop around before you buy!!!!, I’ve only used Babbel briefly and I am already not impressed. You can’t possibly speak a language fluently in as little as they claim. I have not navigated the entire app but it seemed pretty clear than in order to progress to level 2 or course 2, payment is required...?! Already? Lol Yes, I see how babbel can get you going with some very basic conversations but do you really know what each word means? When learning a new language, you need to start from the deep down basics, otherwise you’ll never truly know whether your using the correct form of each word, plural, singular, present, past, formal, informal. About the only thing I like babbel for is the pronunciation but you can easily just google translate phrases for free if that’s the case. There’s a REASON Babel is NOT “editors choice” on the App Store. Please do your shopping around before paying their ridiculous prices. THERE ARE BETTER LANGUAGE LEANRING APPS OUT THERE. Output: Functionality - Payment required to progress - negative, Functionality - Levels - negative, Functionality - Basic conversations - positive, Content - Pronunciation - positive $$$

HATE the new update!

Where do I start? The layout is clunky and requires an extra step in the drop down menu to go anywhere off of the home page, & you can’t enlarge by tapping pictures anymore- it’s a pain in the neck to have to zoom in and out instead of a quick tap. But my biggest complaint is that on the deals page I can’t choose a size or color- when I tap the arrow, it “blinks” but doesn’t give a drop down for a choice. In other words, if you have to make any choices before ordering, you might as well forget it. Haven’t tried on the other pages yet, but if they are the same it needs to be fixed if you want any orders! Very disappointed- I shop using this app frequently, but will stop if it’s too frustrating to use.

User Interface, User Interface, Functionality

Layout, Ease of Use, Filtering

negative, negative, negative

User Interface - Layout - negative, User Interface - Ease of Use - negative, Functionality - Filtering - negative

### USER:HATE the new update!, Where do I start? The layout is clunky and requires an extra step in the drop down menu to go anywhere off of the home page, & you can’t enlarge by tapping pictures anymore- it’s a pain in the neck to have to zoom in and out instead of a quick tap. But my biggest complaint is that on the deals page I can’t choose a size or color- when I tap the arrow, it “blinks” but doesn’t give a drop down for a choice. In other words, if you have to make any choices before ordering, you might as well forget it. Haven’t tried on the other pages yet, but if they are the same it needs to be fixed if you want any orders! Very disappointed- I shop using this app frequently, but will stop if it’s too frustrating to use. ### ASSISTANT: User Interface - Layout - negative, User Interface - Ease of Use - negative, Functionality - Filtering - negative )))

### Review: title: HATE the new update!, content: Where do I start? The layout is clunky and requires an extra step in the drop down menu to go anywhere off of the home page, & you can’t enlarge by tapping pictures anymore- it’s a pain in the neck to have to zoom in and out instead of a quick tap. But my biggest complaint is that on the deals page I can’t choose a size or color- when I tap the arrow, it “blinks” but doesn’t give a drop down for a choice. In other words, if you have to make any choices before ordering, you might as well forget it. Haven’t tried on the other pages yet, but if they are the same it needs to be fixed if you want any orders! Very disappointed- I shop using this app frequently, but will stop if it’s too frustrating to use. ### Analysis: categories: User Interface, User Interface, Functionality, aspects: Layout, Ease of Use, Filtering, sentiments: negative, negative, negative )))

### Review: title: HATE the new update!, content: Where do I start? The layout is clunky and requires an extra step in the drop down menu to go anywhere off of the home page, & you can’t enlarge by tapping pictures anymore- it’s a pain in the neck to have to zoom in and out instead of a quick tap. But my biggest complaint is that on the deals page I can’t choose a size or color- when I tap the arrow, it “blinks” but doesn’t give a drop down for a choice. In other words, if you have to make any choices before ordering, you might as well forget it. Haven’t tried on the other pages yet, but if they are the same it needs to be fixed if you want any orders! Very disappointed- I shop using this app frequently, but will stop if it’s too frustrating to use. ### Analysis: categories: (User Interface, User Interface, Functionality) aspects: (Layout, Ease of Use, Filtering) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: HATE the new update!, Where do I start? The layout is clunky and requires an extra step in the drop down menu to go anywhere off of the home page, & you can’t enlarge by tapping pictures anymore- it’s a pain in the neck to have to zoom in and out instead of a quick tap. But my biggest complaint is that on the deals page I can’t choose a size or color- when I tap the arrow, it “blinks” but doesn’t give a drop down for a choice. In other words, if you have to make any choices before ordering, you might as well forget it. Haven’t tried on the other pages yet, but if they are the same it needs to be fixed if you want any orders! Very disappointed- I shop using this app frequently, but will stop if it’s too frustrating to use. Output: User Interface - Layout - negative, User Interface - Ease of Use - negative, Functionality - Filtering - negative $$$

Game is decent, Supercell support is horrible

I don’t want to incorrectly rate the game, as it is fun to play. However, I feel Supercell should be involved in this rating as well. Their support system is HORRIBLE. My friend tried to recover an account that had been dormant for 8 months or so. Upon trying to enter his information he was banned for phishing. Therefore, he emailed Supercell support, who only responded around 4 am. Despite this they always told him to produce an ‘in-game ticket.’ However, it was literally impossible to get into the game to do this because he was banned. At one point he was even able to get into the game, submit the ticket and was banned again. Therefore, I contacted them on his behalf, simply asking what he could do. They recommended he get into another device. Therefore, on my device (the only one we had) he tried again to submit a ticket, including a special referral number one of these “support agents” provided, and my account was banned as well before anyone even responded. Supercell is crazy about instabanning you for trying to recover an account. They have horrible customer service. The “agents” try to answer your question in one message and will end the chat after, and you can be waiting for hours to even hear a response in the first place. Overall this has been a ridiculous experience and I hope this turns some people away from this company.

Support

Customer Service

Negative

Support - Customer Service - Negative

### USER:Game is decent, Supercell support is horrible, I don’t want to incorrectly rate the game, as it is fun to play. However, I feel Supercell should be involved in this rating as well. Their support system is HORRIBLE. My friend tried to recover an account that had been dormant for 8 months or so. Upon trying to enter his information he was banned for phishing. Therefore, he emailed Supercell support, who only responded around 4 am. Despite this they always told him to produce an ‘in-game ticket.’ However, it was literally impossible to get into the game to do this because he was banned. At one point he was even able to get into the game, submit the ticket and was banned again. Therefore, I contacted them on his behalf, simply asking what he could do. They recommended he get into another device. Therefore, on my device (the only one we had) he tried again to submit a ticket, including a special referral number one of these “support agents” provided, and my account was banned as well before anyone even responded. Supercell is crazy about instabanning you for trying to recover an account. They have horrible customer service. The “agents” try to answer your question in one message and will end the chat after, and you can be waiting for hours to even hear a response in the first place. Overall this has been a ridiculous experience and I hope this turns some people away from this company. ### ASSISTANT: Support - Customer Service - Negative )))

### Review: title: Game is decent, Supercell support is horrible, content: I don’t want to incorrectly rate the game, as it is fun to play. However, I feel Supercell should be involved in this rating as well. Their support system is HORRIBLE. My friend tried to recover an account that had been dormant for 8 months or so. Upon trying to enter his information he was banned for phishing. Therefore, he emailed Supercell support, who only responded around 4 am. Despite this they always told him to produce an ‘in-game ticket.’ However, it was literally impossible to get into the game to do this because he was banned. At one point he was even able to get into the game, submit the ticket and was banned again. Therefore, I contacted them on his behalf, simply asking what he could do. They recommended he get into another device. Therefore, on my device (the only one we had) he tried again to submit a ticket, including a special referral number one of these “support agents” provided, and my account was banned as well before anyone even responded. Supercell is crazy about instabanning you for trying to recover an account. They have horrible customer service. The “agents” try to answer your question in one message and will end the chat after, and you can be waiting for hours to even hear a response in the first place. Overall this has been a ridiculous experience and I hope this turns some people away from this company. ### Analysis: categories: Support, aspects: Customer Service, sentiments: Negative )))

### Review: title: Game is decent, Supercell support is horrible, content: I don’t want to incorrectly rate the game, as it is fun to play. However, I feel Supercell should be involved in this rating as well. Their support system is HORRIBLE. My friend tried to recover an account that had been dormant for 8 months or so. Upon trying to enter his information he was banned for phishing. Therefore, he emailed Supercell support, who only responded around 4 am. Despite this they always told him to produce an ‘in-game ticket.’ However, it was literally impossible to get into the game to do this because he was banned. At one point he was even able to get into the game, submit the ticket and was banned again. Therefore, I contacted them on his behalf, simply asking what he could do. They recommended he get into another device. Therefore, on my device (the only one we had) he tried again to submit a ticket, including a special referral number one of these “support agents” provided, and my account was banned as well before anyone even responded. Supercell is crazy about instabanning you for trying to recover an account. They have horrible customer service. The “agents” try to answer your question in one message and will end the chat after, and you can be waiting for hours to even hear a response in the first place. Overall this has been a ridiculous experience and I hope this turns some people away from this company. ### Analysis: categories: (Support) aspects: (Customer Service) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Game is decent, Supercell support is horrible, I don’t want to incorrectly rate the game, as it is fun to play. However, I feel Supercell should be involved in this rating as well. Their support system is HORRIBLE. My friend tried to recover an account that had been dormant for 8 months or so. Upon trying to enter his information he was banned for phishing. Therefore, he emailed Supercell support, who only responded around 4 am. Despite this they always told him to produce an ‘in-game ticket.’ However, it was literally impossible to get into the game to do this because he was banned. At one point he was even able to get into the game, submit the ticket and was banned again. Therefore, I contacted them on his behalf, simply asking what he could do. They recommended he get into another device. Therefore, on my device (the only one we had) he tried again to submit a ticket, including a special referral number one of these “support agents” provided, and my account was banned as well before anyone even responded. Supercell is crazy about instabanning you for trying to recover an account. They have horrible customer service. The “agents” try to answer your question in one message and will end the chat after, and you can be waiting for hours to even hear a response in the first place. Overall this has been a ridiculous experience and I hope this turns some people away from this company. Output: Support - Customer Service - Negative $$$

My Story Highlights Disappeared

It appears that my instagram seems to get things such as Instagram stories, and later on story highlights, rather late in the game. As in months and months after most other people I know have gotten it. Sometimes I’ll get it in an update, get used to it, but by the following update it’ll be gone. Currently this is an ongoing battle with the story highlights. My friends can see the ones I’ve posted previously, but on my account on my phone, they are gone and the option to view mine or others is simply not present. I have a feeling it might have to do with the fact I do not have more than 400 followers. Those with low numbers possibly are at higher risk for getting the new features last? That’d be a real bummer if that’s the case. It’s not my phone, cause it’s a new model iPhone and it shouldn’t be the programming system, cause I’m on latest iOS and I update my phone and apps regularly. Hope they figure out this issue as well as bring back the CHRONOLOGICAL FEED, because it would be pretty upsetting if they start allowing only those who’ve paid into the app, or bought a significant amount of followers to access their updates first, and some not at all, leaving the rest of us scratching our heads.

App, App, App

Features, Instagram Stories, Options

Negative, Negative, Negative

App Features - Story Highlights - Negative, App Updates - Story Highlights - Negative, App Functionality - Story Highlights - Negative, App Interface - Story Highlights - Negative, App Accessibility - Story Highlights - Negative, App Features - Chronological Feed - Negative, App Fairness - App Access - Negative

### USER:My Story Highlights Disappeared, It appears that my instagram seems to get things such as Instagram stories, and later on story highlights, rather late in the game. As in months and months after most other people I know have gotten it. Sometimes I’ll get it in an update, get used to it, but by the following update it’ll be gone. Currently this is an ongoing battle with the story highlights. My friends can see the ones I’ve posted previously, but on my account on my phone, they are gone and the option to view mine or others is simply not present. I have a feeling it might have to do with the fact I do not have more than 400 followers. Those with low numbers possibly are at higher risk for getting the new features last? That’d be a real bummer if that’s the case. It’s not my phone, cause it’s a new model iPhone and it shouldn’t be the programming system, cause I’m on latest iOS and I update my phone and apps regularly. Hope they figure out this issue as well as bring back the CHRONOLOGICAL FEED, because it would be pretty upsetting if they start allowing only those who’ve paid into the app, or bought a significant amount of followers to access their updates first, and some not at all, leaving the rest of us scratching our heads. ### ASSISTANT: App Features - Story Highlights - Negative, App Updates - Story Highlights - Negative, App Functionality - Story Highlights - Negative, App Interface - Story Highlights - Negative, App Accessibility - Story Highlights - Negative, App Features - Chronological Feed - Negative, App Fairness - App Access - Negative )))

### Review: title: My Story Highlights Disappeared, content: It appears that my instagram seems to get things such as Instagram stories, and later on story highlights, rather late in the game. As in months and months after most other people I know have gotten it. Sometimes I’ll get it in an update, get used to it, but by the following update it’ll be gone. Currently this is an ongoing battle with the story highlights. My friends can see the ones I’ve posted previously, but on my account on my phone, they are gone and the option to view mine or others is simply not present. I have a feeling it might have to do with the fact I do not have more than 400 followers. Those with low numbers possibly are at higher risk for getting the new features last? That’d be a real bummer if that’s the case. It’s not my phone, cause it’s a new model iPhone and it shouldn’t be the programming system, cause I’m on latest iOS and I update my phone and apps regularly. Hope they figure out this issue as well as bring back the CHRONOLOGICAL FEED, because it would be pretty upsetting if they start allowing only those who’ve paid into the app, or bought a significant amount of followers to access their updates first, and some not at all, leaving the rest of us scratching our heads. ### Analysis: categories: App, App, App, aspects: Features, Instagram Stories, Options, sentiments: Negative, Negative, Negative )))

### Review: title: My Story Highlights Disappeared, content: It appears that my instagram seems to get things such as Instagram stories, and later on story highlights, rather late in the game. As in months and months after most other people I know have gotten it. Sometimes I’ll get it in an update, get used to it, but by the following update it’ll be gone. Currently this is an ongoing battle with the story highlights. My friends can see the ones I’ve posted previously, but on my account on my phone, they are gone and the option to view mine or others is simply not present. I have a feeling it might have to do with the fact I do not have more than 400 followers. Those with low numbers possibly are at higher risk for getting the new features last? That’d be a real bummer if that’s the case. It’s not my phone, cause it’s a new model iPhone and it shouldn’t be the programming system, cause I’m on latest iOS and I update my phone and apps regularly. Hope they figure out this issue as well as bring back the CHRONOLOGICAL FEED, because it would be pretty upsetting if they start allowing only those who’ve paid into the app, or bought a significant amount of followers to access their updates first, and some not at all, leaving the rest of us scratching our heads. ### Analysis: categories: (App, App, App) aspects: (Features, Instagram Stories, Options) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: My Story Highlights Disappeared, It appears that my instagram seems to get things such as Instagram stories, and later on story highlights, rather late in the game. As in months and months after most other people I know have gotten it. Sometimes I’ll get it in an update, get used to it, but by the following update it’ll be gone. Currently this is an ongoing battle with the story highlights. My friends can see the ones I’ve posted previously, but on my account on my phone, they are gone and the option to view mine or others is simply not present. I have a feeling it might have to do with the fact I do not have more than 400 followers. Those with low numbers possibly are at higher risk for getting the new features last? That’d be a real bummer if that’s the case. It’s not my phone, cause it’s a new model iPhone and it shouldn’t be the programming system, cause I’m on latest iOS and I update my phone and apps regularly. Hope they figure out this issue as well as bring back the CHRONOLOGICAL FEED, because it would be pretty upsetting if they start allowing only those who’ve paid into the app, or bought a significant amount of followers to access their updates first, and some not at all, leaving the rest of us scratching our heads. Output: App Features - Story Highlights - Negative, App Updates - Story Highlights - Negative, App Functionality - Story Highlights - Negative, App Interface - Story Highlights - Negative, App Accessibility - Story Highlights - Negative, App Features - Chronological Feed - Negative, App Fairness - App Access - Negative $$$

Easy to use

This app is easy to use and has prompts to guide you through. This is an amazing service and our family has definitely benefitted from using it! The only real suggestion I have is that it would be beneficial to add a comment before submitting all of the information. To keep things streamlined and simple, some symptoms aren’t perfectly described by the options provided, which is fine because we are able to discuss with the provider anyway, but it could be helpful to the care provider to have the info upfront. The best example I have is the situation from today. Our 1-year-old got stung by a wasp and the closest option to choose was “rash/poison ivy”. Our kiddo will still get excellent care, so it’s not a huge deal, but a comment section could be helpful. Thanks for making this an awesome benefit for our family!

App, App, App, App

Usability, Benefit, Comment Feature, Symptom Description

Positive, Positive, Negative, Neutral

App - Usability - Positive, App - Benefit - Positive, App - Comment Feature - Negative, App - Symptom Description - Neutral

### USER:Easy to use, This app is easy to use and has prompts to guide you through. This is an amazing service and our family has definitely benefitted from using it! The only real suggestion I have is that it would be beneficial to add a comment before submitting all of the information. To keep things streamlined and simple, some symptoms aren’t perfectly described by the options provided, which is fine because we are able to discuss with the provider anyway, but it could be helpful to the care provider to have the info upfront. The best example I have is the situation from today. Our 1-year-old got stung by a wasp and the closest option to choose was “rash/poison ivy”. Our kiddo will still get excellent care, so it’s not a huge deal, but a comment section could be helpful. Thanks for making this an awesome benefit for our family! ### ASSISTANT: App - Usability - Positive, App - Benefit - Positive, App - Comment Feature - Negative, App - Symptom Description - Neutral )))

### Review: title: Easy to use, content: This app is easy to use and has prompts to guide you through. This is an amazing service and our family has definitely benefitted from using it! The only real suggestion I have is that it would be beneficial to add a comment before submitting all of the information. To keep things streamlined and simple, some symptoms aren’t perfectly described by the options provided, which is fine because we are able to discuss with the provider anyway, but it could be helpful to the care provider to have the info upfront. The best example I have is the situation from today. Our 1-year-old got stung by a wasp and the closest option to choose was “rash/poison ivy”. Our kiddo will still get excellent care, so it’s not a huge deal, but a comment section could be helpful. Thanks for making this an awesome benefit for our family! ### Analysis: categories: App, App, App, App, aspects: Usability, Benefit, Comment Feature, Symptom Description, sentiments: Positive, Positive, Negative, Neutral )))

### Review: title: Easy to use, content: This app is easy to use and has prompts to guide you through. This is an amazing service and our family has definitely benefitted from using it! The only real suggestion I have is that it would be beneficial to add a comment before submitting all of the information. To keep things streamlined and simple, some symptoms aren’t perfectly described by the options provided, which is fine because we are able to discuss with the provider anyway, but it could be helpful to the care provider to have the info upfront. The best example I have is the situation from today. Our 1-year-old got stung by a wasp and the closest option to choose was “rash/poison ivy”. Our kiddo will still get excellent care, so it’s not a huge deal, but a comment section could be helpful. Thanks for making this an awesome benefit for our family! ### Analysis: categories: (App, App, App, App) aspects: (Usability, Benefit, Comment Feature, Symptom Description) sentiments: (Positive, Positive, Negative, Neutral) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Easy to use, This app is easy to use and has prompts to guide you through. This is an amazing service and our family has definitely benefitted from using it! The only real suggestion I have is that it would be beneficial to add a comment before submitting all of the information. To keep things streamlined and simple, some symptoms aren’t perfectly described by the options provided, which is fine because we are able to discuss with the provider anyway, but it could be helpful to the care provider to have the info upfront. The best example I have is the situation from today. Our 1-year-old got stung by a wasp and the closest option to choose was “rash/poison ivy”. Our kiddo will still get excellent care, so it’s not a huge deal, but a comment section could be helpful. Thanks for making this an awesome benefit for our family! Output: App - Usability - Positive, App - Benefit - Positive, App - Comment Feature - Negative, App - Symptom Description - Neutral $$$

So happy this exists

I don’t think I’ve ever reviewed an app before, but Teladoc deserves my unwavering praise. My nanny had strep, my oldest son has strep, my middle child has impetigo (same bacteria as strep), so when I woke up with a fever and wicked sore throat, i knew it was strep. The thing is that I was too sick to want to leave the couch and drag my sick children with me to the doctor’s office, but then I remembered a coworker’s praise for Teledoc and I thought I’d give it a shot. After registering my medical history, I requested a phone call from a doctor, who called within minutes. He listened attentively to my symptoms and the diagnosed issue in the house and a script of amoxicillin was sent to CVS right away. This is the future of non-emergency healthcare!

Healthcare

Convenience

Positive

Healthcare - Convenience - Positive

### USER:So happy this exists, I don’t think I’ve ever reviewed an app before, but Teladoc deserves my unwavering praise. My nanny had strep, my oldest son has strep, my middle child has impetigo (same bacteria as strep), so when I woke up with a fever and wicked sore throat, i knew it was strep. The thing is that I was too sick to want to leave the couch and drag my sick children with me to the doctor’s office, but then I remembered a coworker’s praise for Teledoc and I thought I’d give it a shot. After registering my medical history, I requested a phone call from a doctor, who called within minutes. He listened attentively to my symptoms and the diagnosed issue in the house and a script of amoxicillin was sent to CVS right away. This is the future of non-emergency healthcare! ### ASSISTANT: Healthcare - Convenience - Positive )))

### Review: title: So happy this exists, content: I don’t think I’ve ever reviewed an app before, but Teladoc deserves my unwavering praise. My nanny had strep, my oldest son has strep, my middle child has impetigo (same bacteria as strep), so when I woke up with a fever and wicked sore throat, i knew it was strep. The thing is that I was too sick to want to leave the couch and drag my sick children with me to the doctor’s office, but then I remembered a coworker’s praise for Teledoc and I thought I’d give it a shot. After registering my medical history, I requested a phone call from a doctor, who called within minutes. He listened attentively to my symptoms and the diagnosed issue in the house and a script of amoxicillin was sent to CVS right away. This is the future of non-emergency healthcare! ### Analysis: categories: Healthcare, aspects: Convenience, sentiments: Positive )))

### Review: title: So happy this exists, content: I don’t think I’ve ever reviewed an app before, but Teladoc deserves my unwavering praise. My nanny had strep, my oldest son has strep, my middle child has impetigo (same bacteria as strep), so when I woke up with a fever and wicked sore throat, i knew it was strep. The thing is that I was too sick to want to leave the couch and drag my sick children with me to the doctor’s office, but then I remembered a coworker’s praise for Teledoc and I thought I’d give it a shot. After registering my medical history, I requested a phone call from a doctor, who called within minutes. He listened attentively to my symptoms and the diagnosed issue in the house and a script of amoxicillin was sent to CVS right away. This is the future of non-emergency healthcare! ### Analysis: categories: (Healthcare) aspects: (Convenience) sentiments: (Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: So happy this exists, I don’t think I’ve ever reviewed an app before, but Teladoc deserves my unwavering praise. My nanny had strep, my oldest son has strep, my middle child has impetigo (same bacteria as strep), so when I woke up with a fever and wicked sore throat, i knew it was strep. The thing is that I was too sick to want to leave the couch and drag my sick children with me to the doctor’s office, but then I remembered a coworker’s praise for Teledoc and I thought I’d give it a shot. After registering my medical history, I requested a phone call from a doctor, who called within minutes. He listened attentively to my symptoms and the diagnosed issue in the house and a script of amoxicillin was sent to CVS right away. This is the future of non-emergency healthcare! Output: Healthcare - Convenience - Positive $$$

Amazing Amazing Game! Few Suggestions

I love this game. Been playing since the start and you guys are absolutely killing it. I recommend having a Leader/CoLeader exclusive chat room. Also, I’d recommend having the option to Surrender in War. If it is statistically impossible to win the war after attacks and clean up attacks, instead of waiting 14 hours for war to end, just surrender and the war will be over. Also, a 6th builder option. Also, on the topic of builders, maybe being able to permanently upgrade a builder’s hut with gems so it’ll work a little faster while upgraded. Also, maybe reduce costs for some defensive upgrades as well? It is really hard to try to keep up walls AND defenses while being 3 starred by Max TH11’s & 12’s. Hope you guys read this and implement at least one of these features into the game. Love you SuperCell! Keep up the good work!👍

Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay

Leader board, Game overall, War, War, Progress, Building, Building, Defense

positive, positive, negative, negative, negative, negative, negative, negative

Gameplay - Leader board - positive, Gameplay - Game overall - positive, Gameplay - War - negative, Gameplay - War - negative, Gameplay - Progress - negative, Gameplay - Building - negative, Gameplay - Building - negative, Gameplay - Defense - negative

### USER:Amazing Amazing Game! Few Suggestions, I love this game. Been playing since the start and you guys are absolutely killing it. I recommend having a Leader/CoLeader exclusive chat room. Also, I’d recommend having the option to Surrender in War. If it is statistically impossible to win the war after attacks and clean up attacks, instead of waiting 14 hours for war to end, just surrender and the war will be over. Also, a 6th builder option. Also, on the topic of builders, maybe being able to permanently upgrade a builder’s hut with gems so it’ll work a little faster while upgraded. Also, maybe reduce costs for some defensive upgrades as well? It is really hard to try to keep up walls AND defenses while being 3 starred by Max TH11’s & 12’s. Hope you guys read this and implement at least one of these features into the game. Love you SuperCell! Keep up the good work!👍 ### ASSISTANT: Gameplay - Leader board - positive, Gameplay - Game overall - positive, Gameplay - War - negative, Gameplay - War - negative, Gameplay - Progress - negative, Gameplay - Building - negative, Gameplay - Building - negative, Gameplay - Defense - negative )))

### Review: title: Amazing Amazing Game! Few Suggestions, content: I love this game. Been playing since the start and you guys are absolutely killing it. I recommend having a Leader/CoLeader exclusive chat room. Also, I’d recommend having the option to Surrender in War. If it is statistically impossible to win the war after attacks and clean up attacks, instead of waiting 14 hours for war to end, just surrender and the war will be over. Also, a 6th builder option. Also, on the topic of builders, maybe being able to permanently upgrade a builder’s hut with gems so it’ll work a little faster while upgraded. Also, maybe reduce costs for some defensive upgrades as well? It is really hard to try to keep up walls AND defenses while being 3 starred by Max TH11’s & 12’s. Hope you guys read this and implement at least one of these features into the game. Love you SuperCell! Keep up the good work!👍 ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, aspects: Leader board, Game overall, War, War, Progress, Building, Building, Defense, sentiments: positive, positive, negative, negative, negative, negative, negative, negative )))

### Review: title: Amazing Amazing Game! Few Suggestions, content: I love this game. Been playing since the start and you guys are absolutely killing it. I recommend having a Leader/CoLeader exclusive chat room. Also, I’d recommend having the option to Surrender in War. If it is statistically impossible to win the war after attacks and clean up attacks, instead of waiting 14 hours for war to end, just surrender and the war will be over. Also, a 6th builder option. Also, on the topic of builders, maybe being able to permanently upgrade a builder’s hut with gems so it’ll work a little faster while upgraded. Also, maybe reduce costs for some defensive upgrades as well? It is really hard to try to keep up walls AND defenses while being 3 starred by Max TH11’s & 12’s. Hope you guys read this and implement at least one of these features into the game. Love you SuperCell! Keep up the good work!👍 ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Leader board, Game overall, War, War, Progress, Building, Building, Defense) sentiments: (positive, positive, negative, negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Amazing Amazing Game! Few Suggestions, I love this game. Been playing since the start and you guys are absolutely killing it. I recommend having a Leader/CoLeader exclusive chat room. Also, I’d recommend having the option to Surrender in War. If it is statistically impossible to win the war after attacks and clean up attacks, instead of waiting 14 hours for war to end, just surrender and the war will be over. Also, a 6th builder option. Also, on the topic of builders, maybe being able to permanently upgrade a builder’s hut with gems so it’ll work a little faster while upgraded. Also, maybe reduce costs for some defensive upgrades as well? It is really hard to try to keep up walls AND defenses while being 3 starred by Max TH11’s & 12’s. Hope you guys read this and implement at least one of these features into the game. Love you SuperCell! Keep up the good work!👍 Output: Gameplay - Leader board - positive, Gameplay - Game overall - positive, Gameplay - War - negative, Gameplay - War - negative, Gameplay - Progress - negative, Gameplay - Building - negative, Gameplay - Building - negative, Gameplay - Defense - negative $$$

Please read

Wow... I have never played such a great game before. I play clash of clans and have been since 2016 and boy this is one of the best games ever. It is a fun base defense game with state of the art graphics... HOWEVER there is one thing that I would like to change, I would like to add global chat back in the game, it is an awesome way to talk with other people from other clans and a great way to recruit people for your clan. The new recruit system is not good and it’s hard to find good people with it. Also maybe you guys need to check your matchmaking system for clan war league, we as a level 12 clan with only a little bit, Of th13 and th12 with lots of th11 and th10s had to face clans with everyone town hall 12 and up, that clan had almost half in legend and we barely have six titan league players. This was not the only clan like this, we to face 2 other clans like it. But other than those two this game is perfect!! Can’t wait to see what you continue to do with the game.

Gameplay, Gameplay, Gameplay, Social, Social

Graphics, Base Defense, Clan War League, Global Chat, New Recruit System

Positive, Positive, Negative, Positive, Negative

Gameplay - Graphics - Positive, Gameplay - Base Defense - Positive, Gameplay - Clan War League - Negative, Social - Global Chat - Positive, Social - New Recruit System - Negative

### USER:Please read, Wow... I have never played such a great game before. I play clash of clans and have been since 2016 and boy this is one of the best games ever. It is a fun base defense game with state of the art graphics... HOWEVER there is one thing that I would like to change, I would like to add global chat back in the game, it is an awesome way to talk with other people from other clans and a great way to recruit people for your clan. The new recruit system is not good and it’s hard to find good people with it. Also maybe you guys need to check your matchmaking system for clan war league, we as a level 12 clan with only a little bit, Of th13 and th12 with lots of th11 and th10s had to face clans with everyone town hall 12 and up, that clan had almost half in legend and we barely have six titan league players. This was not the only clan like this, we to face 2 other clans like it. But other than those two this game is perfect!! Can’t wait to see what you continue to do with the game. ### ASSISTANT: Gameplay - Graphics - Positive, Gameplay - Base Defense - Positive, Gameplay - Clan War League - Negative, Social - Global Chat - Positive, Social - New Recruit System - Negative )))

### Review: title: Please read, content: Wow... I have never played such a great game before. I play clash of clans and have been since 2016 and boy this is one of the best games ever. It is a fun base defense game with state of the art graphics... HOWEVER there is one thing that I would like to change, I would like to add global chat back in the game, it is an awesome way to talk with other people from other clans and a great way to recruit people for your clan. The new recruit system is not good and it’s hard to find good people with it. Also maybe you guys need to check your matchmaking system for clan war league, we as a level 12 clan with only a little bit, Of th13 and th12 with lots of th11 and th10s had to face clans with everyone town hall 12 and up, that clan had almost half in legend and we barely have six titan league players. This was not the only clan like this, we to face 2 other clans like it. But other than those two this game is perfect!! Can’t wait to see what you continue to do with the game. ### Analysis: categories: Gameplay, Gameplay, Gameplay, Social, Social, aspects: Graphics, Base Defense, Clan War League, Global Chat, New Recruit System, sentiments: Positive, Positive, Negative, Positive, Negative )))

### Review: title: Please read, content: Wow... I have never played such a great game before. I play clash of clans and have been since 2016 and boy this is one of the best games ever. It is a fun base defense game with state of the art graphics... HOWEVER there is one thing that I would like to change, I would like to add global chat back in the game, it is an awesome way to talk with other people from other clans and a great way to recruit people for your clan. The new recruit system is not good and it’s hard to find good people with it. Also maybe you guys need to check your matchmaking system for clan war league, we as a level 12 clan with only a little bit, Of th13 and th12 with lots of th11 and th10s had to face clans with everyone town hall 12 and up, that clan had almost half in legend and we barely have six titan league players. This was not the only clan like this, we to face 2 other clans like it. But other than those two this game is perfect!! Can’t wait to see what you continue to do with the game. ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Social, Social) aspects: (Graphics, Base Defense, Clan War League, Global Chat, New Recruit System) sentiments: (Positive, Positive, Negative, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Please read, Wow... I have never played such a great game before. I play clash of clans and have been since 2016 and boy this is one of the best games ever. It is a fun base defense game with state of the art graphics... HOWEVER there is one thing that I would like to change, I would like to add global chat back in the game, it is an awesome way to talk with other people from other clans and a great way to recruit people for your clan. The new recruit system is not good and it’s hard to find good people with it. Also maybe you guys need to check your matchmaking system for clan war league, we as a level 12 clan with only a little bit, Of th13 and th12 with lots of th11 and th10s had to face clans with everyone town hall 12 and up, that clan had almost half in legend and we barely have six titan league players. This was not the only clan like this, we to face 2 other clans like it. But other than those two this game is perfect!! Can’t wait to see what you continue to do with the game. Output: Gameplay - Graphics - Positive, Gameplay - Base Defense - Positive, Gameplay - Clan War League - Negative, Social - Global Chat - Positive, Social - New Recruit System - Negative $$$

Useless

If you are an asthma patient do not use this program. They will take your money and then apologize why they can not help you. You will have to end up spending more money to go to urgent care so do not waste your time, just go to urgent care. Even if your an asthma patient having a sinus infection (which they say they treat and you know your body so you know that is what it is) the second you say you have wheezing they will not do anything to help you, just inform you that you need to be seen in person by a doctor. Even though a few months ago they were able to help you perfectly fine. I know it’s in my best interest to been seen in person but sometimes that can not happen and this was the best alternative, not any more!! Everything was fine to be done over the phone 3 years ago but again, not anymore!! Teladoc was no help and I do not see myself using this program again in the future

Health Services, Health Services

Helpfulness, Ease of access

negative, negative

Health Services - Helpfulness - negative, Health Services - Ease of access - negative

### USER:Useless, If you are an asthma patient do not use this program. They will take your money and then apologize why they can not help you. You will have to end up spending more money to go to urgent care so do not waste your time, just go to urgent care. Even if your an asthma patient having a sinus infection (which they say they treat and you know your body so you know that is what it is) the second you say you have wheezing they will not do anything to help you, just inform you that you need to be seen in person by a doctor. Even though a few months ago they were able to help you perfectly fine. I know it’s in my best interest to been seen in person but sometimes that can not happen and this was the best alternative, not any more!! Everything was fine to be done over the phone 3 years ago but again, not anymore!! Teladoc was no help and I do not see myself using this program again in the future ### ASSISTANT: Health Services - Helpfulness - negative, Health Services - Ease of access - negative )))

### Review: title: Useless, content: If you are an asthma patient do not use this program. They will take your money and then apologize why they can not help you. You will have to end up spending more money to go to urgent care so do not waste your time, just go to urgent care. Even if your an asthma patient having a sinus infection (which they say they treat and you know your body so you know that is what it is) the second you say you have wheezing they will not do anything to help you, just inform you that you need to be seen in person by a doctor. Even though a few months ago they were able to help you perfectly fine. I know it’s in my best interest to been seen in person but sometimes that can not happen and this was the best alternative, not any more!! Everything was fine to be done over the phone 3 years ago but again, not anymore!! Teladoc was no help and I do not see myself using this program again in the future ### Analysis: categories: Health Services, Health Services, aspects: Helpfulness, Ease of access, sentiments: negative, negative )))

### Review: title: Useless, content: If you are an asthma patient do not use this program. They will take your money and then apologize why they can not help you. You will have to end up spending more money to go to urgent care so do not waste your time, just go to urgent care. Even if your an asthma patient having a sinus infection (which they say they treat and you know your body so you know that is what it is) the second you say you have wheezing they will not do anything to help you, just inform you that you need to be seen in person by a doctor. Even though a few months ago they were able to help you perfectly fine. I know it’s in my best interest to been seen in person but sometimes that can not happen and this was the best alternative, not any more!! Everything was fine to be done over the phone 3 years ago but again, not anymore!! Teladoc was no help and I do not see myself using this program again in the future ### Analysis: categories: (Health Services, Health Services) aspects: (Helpfulness, Ease of access) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Useless, If you are an asthma patient do not use this program. They will take your money and then apologize why they can not help you. You will have to end up spending more money to go to urgent care so do not waste your time, just go to urgent care. Even if your an asthma patient having a sinus infection (which they say they treat and you know your body so you know that is what it is) the second you say you have wheezing they will not do anything to help you, just inform you that you need to be seen in person by a doctor. Even though a few months ago they were able to help you perfectly fine. I know it’s in my best interest to been seen in person but sometimes that can not happen and this was the best alternative, not any more!! Everything was fine to be done over the phone 3 years ago but again, not anymore!! Teladoc was no help and I do not see myself using this program again in the future Output: Health Services - Helpfulness - negative, Health Services - Ease of access - negative $$$

Good game

I have been playing this game for a while now and it’s a great game to kick back and play in your spare time but the biggest thing that I don’t like is that the global chat was removed I could communicate with players outside of my clan and recruit new players I understand why it was removed but I hope that supercell can find a viable replacement or do things to the global chat to make it a better and safer chat with other players , Also I have a suggestion about clan castle treasure I think it would be a lot better if you could choose which resource to take out of the clan castle instead of taking everything out because somtimes I just need that one resource but I would have to take all of them out and then I get attacked and lose most of it, please consider this it would make it better.

Gameplay, Gameplay, Gameplay, Gameplay

Global Chat, Clan Castle Treasure, Global Chat, Clan Castle Treasure

Negative, Positive, Negative, Neutral

Gameplay - Global Chat - Negative, Gameplay - Clan Castle Treasure - Positive, Gameplay - Global Chat - Negative, Gameplay - Clan Castle Treasure - Neutral

### USER:Good game, I have been playing this game for a while now and it’s a great game to kick back and play in your spare time but the biggest thing that I don’t like is that the global chat was removed I could communicate with players outside of my clan and recruit new players I understand why it was removed but I hope that supercell can find a viable replacement or do things to the global chat to make it a better and safer chat with other players , Also I have a suggestion about clan castle treasure I think it would be a lot better if you could choose which resource to take out of the clan castle instead of taking everything out because somtimes I just need that one resource but I would have to take all of them out and then I get attacked and lose most of it, please consider this it would make it better. ### ASSISTANT: Gameplay - Global Chat - Negative, Gameplay - Clan Castle Treasure - Positive, Gameplay - Global Chat - Negative, Gameplay - Clan Castle Treasure - Neutral )))

### Review: title: Good game, content: I have been playing this game for a while now and it’s a great game to kick back and play in your spare time but the biggest thing that I don’t like is that the global chat was removed I could communicate with players outside of my clan and recruit new players I understand why it was removed but I hope that supercell can find a viable replacement or do things to the global chat to make it a better and safer chat with other players , Also I have a suggestion about clan castle treasure I think it would be a lot better if you could choose which resource to take out of the clan castle instead of taking everything out because somtimes I just need that one resource but I would have to take all of them out and then I get attacked and lose most of it, please consider this it would make it better. ### Analysis: categories: Gameplay, Gameplay, Gameplay, Gameplay, aspects: Global Chat, Clan Castle Treasure, Global Chat, Clan Castle Treasure, sentiments: Negative, Positive, Negative, Neutral )))

### Review: title: Good game, content: I have been playing this game for a while now and it’s a great game to kick back and play in your spare time but the biggest thing that I don’t like is that the global chat was removed I could communicate with players outside of my clan and recruit new players I understand why it was removed but I hope that supercell can find a viable replacement or do things to the global chat to make it a better and safer chat with other players , Also I have a suggestion about clan castle treasure I think it would be a lot better if you could choose which resource to take out of the clan castle instead of taking everything out because somtimes I just need that one resource but I would have to take all of them out and then I get attacked and lose most of it, please consider this it would make it better. ### Analysis: categories: (Gameplay, Gameplay, Gameplay, Gameplay) aspects: (Global Chat, Clan Castle Treasure, Global Chat, Clan Castle Treasure) sentiments: (Negative, Positive, Negative, Neutral) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Good game, I have been playing this game for a while now and it’s a great game to kick back and play in your spare time but the biggest thing that I don’t like is that the global chat was removed I could communicate with players outside of my clan and recruit new players I understand why it was removed but I hope that supercell can find a viable replacement or do things to the global chat to make it a better and safer chat with other players , Also I have a suggestion about clan castle treasure I think it would be a lot better if you could choose which resource to take out of the clan castle instead of taking everything out because somtimes I just need that one resource but I would have to take all of them out and then I get attacked and lose most of it, please consider this it would make it better. Output: Gameplay - Global Chat - Negative, Gameplay - Clan Castle Treasure - Positive, Gameplay - Global Chat - Negative, Gameplay - Clan Castle Treasure - Neutral $$$

Un fixable bug!!!!

I have been struggling with this app for 2 weeks. I moved from South America to the US and changed my number and ever since it’s done nothing but block my account supposedly because I’m sending spam. I use my WhatsApp for work and to communicate with my friends and family. I message a lot but I don’t spam people. This has cost me a lot at work as my bosses and clients are very unhappy and I’ve been taken off projects because I cannot stay connected to WhatsApp. There is absolutely no way to talk to customer support. The app just leaves you in limbo. I am desperate to solve this problem yet it has been impossible. They continue to block me every six hours, then habilitate my account for a few hours only to block me again. This is the cycle for the past two weeks. Unbelievable.

App

functionality

negative

App - functionality - negative

### USER:Un fixable bug!!!!, I have been struggling with this app for 2 weeks. I moved from South America to the US and changed my number and ever since it’s done nothing but block my account supposedly because I’m sending spam. I use my WhatsApp for work and to communicate with my friends and family. I message a lot but I don’t spam people. This has cost me a lot at work as my bosses and clients are very unhappy and I’ve been taken off projects because I cannot stay connected to WhatsApp. There is absolutely no way to talk to customer support. The app just leaves you in limbo. I am desperate to solve this problem yet it has been impossible. They continue to block me every six hours, then habilitate my account for a few hours only to block me again. This is the cycle for the past two weeks. Unbelievable. ### ASSISTANT: App - functionality - negative )))

### Review: title: Un fixable bug!!!!, content: I have been struggling with this app for 2 weeks. I moved from South America to the US and changed my number and ever since it’s done nothing but block my account supposedly because I’m sending spam. I use my WhatsApp for work and to communicate with my friends and family. I message a lot but I don’t spam people. This has cost me a lot at work as my bosses and clients are very unhappy and I’ve been taken off projects because I cannot stay connected to WhatsApp. There is absolutely no way to talk to customer support. The app just leaves you in limbo. I am desperate to solve this problem yet it has been impossible. They continue to block me every six hours, then habilitate my account for a few hours only to block me again. This is the cycle for the past two weeks. Unbelievable. ### Analysis: categories: App, aspects: functionality, sentiments: negative )))

### Review: title: Un fixable bug!!!!, content: I have been struggling with this app for 2 weeks. I moved from South America to the US and changed my number and ever since it’s done nothing but block my account supposedly because I’m sending spam. I use my WhatsApp for work and to communicate with my friends and family. I message a lot but I don’t spam people. This has cost me a lot at work as my bosses and clients are very unhappy and I’ve been taken off projects because I cannot stay connected to WhatsApp. There is absolutely no way to talk to customer support. The app just leaves you in limbo. I am desperate to solve this problem yet it has been impossible. They continue to block me every six hours, then habilitate my account for a few hours only to block me again. This is the cycle for the past two weeks. Unbelievable. ### Analysis: categories: (App) aspects: (functionality) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Un fixable bug!!!!, I have been struggling with this app for 2 weeks. I moved from South America to the US and changed my number and ever since it’s done nothing but block my account supposedly because I’m sending spam. I use my WhatsApp for work and to communicate with my friends and family. I message a lot but I don’t spam people. This has cost me a lot at work as my bosses and clients are very unhappy and I’ve been taken off projects because I cannot stay connected to WhatsApp. There is absolutely no way to talk to customer support. The app just leaves you in limbo. I am desperate to solve this problem yet it has been impossible. They continue to block me every six hours, then habilitate my account for a few hours only to block me again. This is the cycle for the past two weeks. Unbelievable. Output: App - functionality - negative $$$

STUPIDEST UPDATE EVER!!!!

This game used to be a lot of fun. You could play for hours doing challenges, war, farming or even rearranging your base as much as you wanted. You could even play in peace with a shield in place. Then somewhere along the way one of the Devs made the worst decision they’ve ever made regarding the game and added a “Personal Break” timer that now stops you from being able play or even load your base. Even if you’re offline, as long as you have a shield, it counts it as you being online and forces you stop playing. I like to think the Dev was going through a mid life crisis when they added that function. There’s no other explanation for adding it. , Oh wait, there is. You now have to pay to get gems to buy another shield that’s allows you to play without being attacked. So either pay or only be allowed to play for 10- 15 minutes at a time then be forced out for 4 hours. That RIDICULOUS pop up appears every 10-15 minutes. REMOVE IT. Your game isn’t worth the frustration that personal break timer causes. Until then, consider this one less player to put up with your money grubbing ways.

**Gameplay**, **Gameplay**, **Gameplay**, **Gameplay**

Personal Break timer, Shield, Gems, Play time

negative, negative, negative, negative

**Gameplay** - Personal Break timer - negative, **Gameplay** - Shield - negative, **Gameplay** - Gems - negative, **Gameplay** - Play time - negative

### USER:STUPIDEST UPDATE EVER!!!!, This game used to be a lot of fun. You could play for hours doing challenges, war, farming or even rearranging your base as much as you wanted. You could even play in peace with a shield in place. Then somewhere along the way one of the Devs made the worst decision they’ve ever made regarding the game and added a “Personal Break” timer that now stops you from being able play or even load your base. Even if you’re offline, as long as you have a shield, it counts it as you being online and forces you stop playing. I like to think the Dev was going through a mid life crisis when they added that function. There’s no other explanation for adding it. , Oh wait, there is. You now have to pay to get gems to buy another shield that’s allows you to play without being attacked. So either pay or only be allowed to play for 10- 15 minutes at a time then be forced out for 4 hours. That RIDICULOUS pop up appears every 10-15 minutes. REMOVE IT. Your game isn’t worth the frustration that personal break timer causes. Until then, consider this one less player to put up with your money grubbing ways. ### ASSISTANT: **Gameplay** - Personal Break timer - negative, **Gameplay** - Shield - negative, **Gameplay** - Gems - negative, **Gameplay** - Play time - negative )))

### Review: title: STUPIDEST UPDATE EVER!!!!, content: This game used to be a lot of fun. You could play for hours doing challenges, war, farming or even rearranging your base as much as you wanted. You could even play in peace with a shield in place. Then somewhere along the way one of the Devs made the worst decision they’ve ever made regarding the game and added a “Personal Break” timer that now stops you from being able play or even load your base. Even if you’re offline, as long as you have a shield, it counts it as you being online and forces you stop playing. I like to think the Dev was going through a mid life crisis when they added that function. There’s no other explanation for adding it. , Oh wait, there is. You now have to pay to get gems to buy another shield that’s allows you to play without being attacked. So either pay or only be allowed to play for 10- 15 minutes at a time then be forced out for 4 hours. That RIDICULOUS pop up appears every 10-15 minutes. REMOVE IT. Your game isn’t worth the frustration that personal break timer causes. Until then, consider this one less player to put up with your money grubbing ways. ### Analysis: categories: **Gameplay**, **Gameplay**, **Gameplay**, **Gameplay**, aspects: Personal Break timer, Shield, Gems, Play time, sentiments: negative, negative, negative, negative )))

### Review: title: STUPIDEST UPDATE EVER!!!!, content: This game used to be a lot of fun. You could play for hours doing challenges, war, farming or even rearranging your base as much as you wanted. You could even play in peace with a shield in place. Then somewhere along the way one of the Devs made the worst decision they’ve ever made regarding the game and added a “Personal Break” timer that now stops you from being able play or even load your base. Even if you’re offline, as long as you have a shield, it counts it as you being online and forces you stop playing. I like to think the Dev was going through a mid life crisis when they added that function. There’s no other explanation for adding it. , Oh wait, there is. You now have to pay to get gems to buy another shield that’s allows you to play without being attacked. So either pay or only be allowed to play for 10- 15 minutes at a time then be forced out for 4 hours. That RIDICULOUS pop up appears every 10-15 minutes. REMOVE IT. Your game isn’t worth the frustration that personal break timer causes. Until then, consider this one less player to put up with your money grubbing ways. ### Analysis: categories: (**Gameplay**, **Gameplay**, **Gameplay**, **Gameplay**) aspects: (Personal Break timer, Shield, Gems, Play time) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: STUPIDEST UPDATE EVER!!!!, This game used to be a lot of fun. You could play for hours doing challenges, war, farming or even rearranging your base as much as you wanted. You could even play in peace with a shield in place. Then somewhere along the way one of the Devs made the worst decision they’ve ever made regarding the game and added a “Personal Break” timer that now stops you from being able play or even load your base. Even if you’re offline, as long as you have a shield, it counts it as you being online and forces you stop playing. I like to think the Dev was going through a mid life crisis when they added that function. There’s no other explanation for adding it. , Oh wait, there is. You now have to pay to get gems to buy another shield that’s allows you to play without being attacked. So either pay or only be allowed to play for 10- 15 minutes at a time then be forced out for 4 hours. That RIDICULOUS pop up appears every 10-15 minutes. REMOVE IT. Your game isn’t worth the frustration that personal break timer causes. Until then, consider this one less player to put up with your money grubbing ways. Output: **Gameplay** - Personal Break timer - negative, **Gameplay** - Shield - negative, **Gameplay** - Gems - negative, **Gameplay** - Play time - negative $$$

Not helpful in any way

I can imagine the provider I spoke to on the phone has very poor bedside manner in real life. He truly sounded irritated and bored talking to me from the beginning. He offered very little in the way of advice or information when I called regarding my little ones symptoms. Also doesn’t appear he looked at the pictures I attached of the rash. Basically he told me he could send a prescription for a cream (and he didn’t explain anything about said cream), but that he didn’t think it would work. I realize not every ailment needs a medication prescribed, but talking a patient through the symptoms and non-pharmacological things they could possibly do to treat seems like a pretty simple thing to do. I was less than impressed. What a waste of $75., , I chose to use teledoc instead of driving 30 miles to the nearest open urgent care, but next time I will make the drive instead., , Also, the fact that you cannot send a prescription to a different state is troublesome for rural areas. My options for getting a prescription on a Sunday in our rural area are either to drive into a bordering state 7 miles from my house, or drive 90 miles to the nearest open pharmacy in my state of residence.

User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness

Telehealth, Communication, Usefulness, Value for Money, Time, Convenience

negative, negative, negative, negative, negative, positive

User-Friendliness - Telehealth - negative, User-Friendliness - Communication - negative, User-Friendliness - Usefulness - negative, User-Friendliness - Value for Money - negative, User-Friendliness - Time - negative, User-Friendliness - Convenience - positive

### USER:Not helpful in any way, I can imagine the provider I spoke to on the phone has very poor bedside manner in real life. He truly sounded irritated and bored talking to me from the beginning. He offered very little in the way of advice or information when I called regarding my little ones symptoms. Also doesn’t appear he looked at the pictures I attached of the rash. Basically he told me he could send a prescription for a cream (and he didn’t explain anything about said cream), but that he didn’t think it would work. I realize not every ailment needs a medication prescribed, but talking a patient through the symptoms and non-pharmacological things they could possibly do to treat seems like a pretty simple thing to do. I was less than impressed. What a waste of $75., , I chose to use teledoc instead of driving 30 miles to the nearest open urgent care, but next time I will make the drive instead., , Also, the fact that you cannot send a prescription to a different state is troublesome for rural areas. My options for getting a prescription on a Sunday in our rural area are either to drive into a bordering state 7 miles from my house, or drive 90 miles to the nearest open pharmacy in my state of residence. ### ASSISTANT: User-Friendliness - Telehealth - negative, User-Friendliness - Communication - negative, User-Friendliness - Usefulness - negative, User-Friendliness - Value for Money - negative, User-Friendliness - Time - negative, User-Friendliness - Convenience - positive )))

### Review: title: Not helpful in any way, content: I can imagine the provider I spoke to on the phone has very poor bedside manner in real life. He truly sounded irritated and bored talking to me from the beginning. He offered very little in the way of advice or information when I called regarding my little ones symptoms. Also doesn’t appear he looked at the pictures I attached of the rash. Basically he told me he could send a prescription for a cream (and he didn’t explain anything about said cream), but that he didn’t think it would work. I realize not every ailment needs a medication prescribed, but talking a patient through the symptoms and non-pharmacological things they could possibly do to treat seems like a pretty simple thing to do. I was less than impressed. What a waste of $75., , I chose to use teledoc instead of driving 30 miles to the nearest open urgent care, but next time I will make the drive instead., , Also, the fact that you cannot send a prescription to a different state is troublesome for rural areas. My options for getting a prescription on a Sunday in our rural area are either to drive into a bordering state 7 miles from my house, or drive 90 miles to the nearest open pharmacy in my state of residence. ### Analysis: categories: User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness, aspects: Telehealth, Communication, Usefulness, Value for Money, Time, Convenience, sentiments: negative, negative, negative, negative, negative, positive )))

### Review: title: Not helpful in any way, content: I can imagine the provider I spoke to on the phone has very poor bedside manner in real life. He truly sounded irritated and bored talking to me from the beginning. He offered very little in the way of advice or information when I called regarding my little ones symptoms. Also doesn’t appear he looked at the pictures I attached of the rash. Basically he told me he could send a prescription for a cream (and he didn’t explain anything about said cream), but that he didn’t think it would work. I realize not every ailment needs a medication prescribed, but talking a patient through the symptoms and non-pharmacological things they could possibly do to treat seems like a pretty simple thing to do. I was less than impressed. What a waste of $75., , I chose to use teledoc instead of driving 30 miles to the nearest open urgent care, but next time I will make the drive instead., , Also, the fact that you cannot send a prescription to a different state is troublesome for rural areas. My options for getting a prescription on a Sunday in our rural area are either to drive into a bordering state 7 miles from my house, or drive 90 miles to the nearest open pharmacy in my state of residence. ### Analysis: categories: (User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness, User-Friendliness) aspects: (Telehealth, Communication, Usefulness, Value for Money, Time, Convenience) sentiments: (negative, negative, negative, negative, negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Not helpful in any way, I can imagine the provider I spoke to on the phone has very poor bedside manner in real life. He truly sounded irritated and bored talking to me from the beginning. He offered very little in the way of advice or information when I called regarding my little ones symptoms. Also doesn’t appear he looked at the pictures I attached of the rash. Basically he told me he could send a prescription for a cream (and he didn’t explain anything about said cream), but that he didn’t think it would work. I realize not every ailment needs a medication prescribed, but talking a patient through the symptoms and non-pharmacological things they could possibly do to treat seems like a pretty simple thing to do. I was less than impressed. What a waste of $75., , I chose to use teledoc instead of driving 30 miles to the nearest open urgent care, but next time I will make the drive instead., , Also, the fact that you cannot send a prescription to a different state is troublesome for rural areas. My options for getting a prescription on a Sunday in our rural area are either to drive into a bordering state 7 miles from my house, or drive 90 miles to the nearest open pharmacy in my state of residence. Output: User-Friendliness - Telehealth - negative, User-Friendliness - Communication - negative, User-Friendliness - Usefulness - negative, User-Friendliness - Value for Money - negative, User-Friendliness - Time - negative, User-Friendliness - Convenience - positive $$$

The shock collar is exactly what we needed

I’m in the elderly age category and currently living in an apartment with my two canine companions. This environment is new to all of us. Star the younger “furbee” thinks she is responsible for clearing all comers barking her disapproval quite loudly. Since neighbors are unhappy with this greeting I’ve been at pains to inform her that I do not need this protection and she should stop the noise before we are evicted. The new shock collar replaces one that ceased to work after only a few months. I bought this collar because it is well sealed and waterproof. My dogs are small and close to the ground where water and rain collect. I’m especially grateful for the plug/seal where the recharge cord is inserted to recharge., Thanks from Star and Lily and Patt

Accessories

Waterproof

positive

Accessories - Waterproof - positive

### USER:The shock collar is exactly what we needed, I’m in the elderly age category and currently living in an apartment with my two canine companions. This environment is new to all of us. Star the younger “furbee” thinks she is responsible for clearing all comers barking her disapproval quite loudly. Since neighbors are unhappy with this greeting I’ve been at pains to inform her that I do not need this protection and she should stop the noise before we are evicted. The new shock collar replaces one that ceased to work after only a few months. I bought this collar because it is well sealed and waterproof. My dogs are small and close to the ground where water and rain collect. I’m especially grateful for the plug/seal where the recharge cord is inserted to recharge., Thanks from Star and Lily and Patt ### ASSISTANT: Accessories - Waterproof - positive )))

### Review: title: The shock collar is exactly what we needed, content: I’m in the elderly age category and currently living in an apartment with my two canine companions. This environment is new to all of us. Star the younger “furbee” thinks she is responsible for clearing all comers barking her disapproval quite loudly. Since neighbors are unhappy with this greeting I’ve been at pains to inform her that I do not need this protection and she should stop the noise before we are evicted. The new shock collar replaces one that ceased to work after only a few months. I bought this collar because it is well sealed and waterproof. My dogs are small and close to the ground where water and rain collect. I’m especially grateful for the plug/seal where the recharge cord is inserted to recharge., Thanks from Star and Lily and Patt ### Analysis: categories: Accessories, aspects: Waterproof, sentiments: positive )))

### Review: title: The shock collar is exactly what we needed, content: I’m in the elderly age category and currently living in an apartment with my two canine companions. This environment is new to all of us. Star the younger “furbee” thinks she is responsible for clearing all comers barking her disapproval quite loudly. Since neighbors are unhappy with this greeting I’ve been at pains to inform her that I do not need this protection and she should stop the noise before we are evicted. The new shock collar replaces one that ceased to work after only a few months. I bought this collar because it is well sealed and waterproof. My dogs are small and close to the ground where water and rain collect. I’m especially grateful for the plug/seal where the recharge cord is inserted to recharge., Thanks from Star and Lily and Patt ### Analysis: categories: (Accessories) aspects: (Waterproof) sentiments: (positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: The shock collar is exactly what we needed, I’m in the elderly age category and currently living in an apartment with my two canine companions. This environment is new to all of us. Star the younger “furbee” thinks she is responsible for clearing all comers barking her disapproval quite loudly. Since neighbors are unhappy with this greeting I’ve been at pains to inform her that I do not need this protection and she should stop the noise before we are evicted. The new shock collar replaces one that ceased to work after only a few months. I bought this collar because it is well sealed and waterproof. My dogs are small and close to the ground where water and rain collect. I’m especially grateful for the plug/seal where the recharge cord is inserted to recharge., Thanks from Star and Lily and Patt Output: Accessories - Waterproof - positive $$$

The Absolute WORST

Save your time, look up a local urgent care that offers telehealth or cough up $59 for a virtual appt at CVS. Had 7 appointments canceled meanwhile following ALL the reps instructions. The best was being called by some woman after a 40 minute video wait, telling me providers were readily available for calls (not videos) - even had her do a practice test confirming I could receive private and unknown calls before I agreed to switch - sure enough, I agree & 5 minutes later get an email my appts been canceled for the 7th time. Next person on the phone is another idiot, saying I missed the call.. well my ‘heads up appt soon’ text came at 5:10, appt canceled at 5:11, and my call log shows I was off the phone with Their rep by 5:05.. so how does that math work? Terribly uninformed employees, embarrassingly inefficient technology.. no wonder the stock sunk like a rock. Pay up for a Zoom business account instead of f’n people around for 3 hours with zero resolution!!!! BTW your insurance pays for it guys, not like they’re doing this out of the goodness of their heart.

Experience, Experience, Experience, Pricing

Customer service, Instructions, Technology, Cost

negative, negative, negative, negative

Experience - Customer service - negative, Experience - Instructions - negative, Experience - Technology - negative, Pricing - Cost - negative

### USER:The Absolute WORST, Save your time, look up a local urgent care that offers telehealth or cough up $59 for a virtual appt at CVS. Had 7 appointments canceled meanwhile following ALL the reps instructions. The best was being called by some woman after a 40 minute video wait, telling me providers were readily available for calls (not videos) - even had her do a practice test confirming I could receive private and unknown calls before I agreed to switch - sure enough, I agree & 5 minutes later get an email my appts been canceled for the 7th time. Next person on the phone is another idiot, saying I missed the call.. well my ‘heads up appt soon’ text came at 5:10, appt canceled at 5:11, and my call log shows I was off the phone with Their rep by 5:05.. so how does that math work? Terribly uninformed employees, embarrassingly inefficient technology.. no wonder the stock sunk like a rock. Pay up for a Zoom business account instead of f’n people around for 3 hours with zero resolution!!!! BTW your insurance pays for it guys, not like they’re doing this out of the goodness of their heart. ### ASSISTANT: Experience - Customer service - negative, Experience - Instructions - negative, Experience - Technology - negative, Pricing - Cost - negative )))

### Review: title: The Absolute WORST, content: Save your time, look up a local urgent care that offers telehealth or cough up $59 for a virtual appt at CVS. Had 7 appointments canceled meanwhile following ALL the reps instructions. The best was being called by some woman after a 40 minute video wait, telling me providers were readily available for calls (not videos) - even had her do a practice test confirming I could receive private and unknown calls before I agreed to switch - sure enough, I agree & 5 minutes later get an email my appts been canceled for the 7th time. Next person on the phone is another idiot, saying I missed the call.. well my ‘heads up appt soon’ text came at 5:10, appt canceled at 5:11, and my call log shows I was off the phone with Their rep by 5:05.. so how does that math work? Terribly uninformed employees, embarrassingly inefficient technology.. no wonder the stock sunk like a rock. Pay up for a Zoom business account instead of f’n people around for 3 hours with zero resolution!!!! BTW your insurance pays for it guys, not like they’re doing this out of the goodness of their heart. ### Analysis: categories: Experience, Experience, Experience, Pricing, aspects: Customer service, Instructions, Technology, Cost, sentiments: negative, negative, negative, negative )))

### Review: title: The Absolute WORST, content: Save your time, look up a local urgent care that offers telehealth or cough up $59 for a virtual appt at CVS. Had 7 appointments canceled meanwhile following ALL the reps instructions. The best was being called by some woman after a 40 minute video wait, telling me providers were readily available for calls (not videos) - even had her do a practice test confirming I could receive private and unknown calls before I agreed to switch - sure enough, I agree & 5 minutes later get an email my appts been canceled for the 7th time. Next person on the phone is another idiot, saying I missed the call.. well my ‘heads up appt soon’ text came at 5:10, appt canceled at 5:11, and my call log shows I was off the phone with Their rep by 5:05.. so how does that math work? Terribly uninformed employees, embarrassingly inefficient technology.. no wonder the stock sunk like a rock. Pay up for a Zoom business account instead of f’n people around for 3 hours with zero resolution!!!! BTW your insurance pays for it guys, not like they’re doing this out of the goodness of their heart. ### Analysis: categories: (Experience, Experience, Experience, Pricing) aspects: (Customer service, Instructions, Technology, Cost) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: The Absolute WORST, Save your time, look up a local urgent care that offers telehealth or cough up $59 for a virtual appt at CVS. Had 7 appointments canceled meanwhile following ALL the reps instructions. The best was being called by some woman after a 40 minute video wait, telling me providers were readily available for calls (not videos) - even had her do a practice test confirming I could receive private and unknown calls before I agreed to switch - sure enough, I agree & 5 minutes later get an email my appts been canceled for the 7th time. Next person on the phone is another idiot, saying I missed the call.. well my ‘heads up appt soon’ text came at 5:10, appt canceled at 5:11, and my call log shows I was off the phone with Their rep by 5:05.. so how does that math work? Terribly uninformed employees, embarrassingly inefficient technology.. no wonder the stock sunk like a rock. Pay up for a Zoom business account instead of f’n people around for 3 hours with zero resolution!!!! BTW your insurance pays for it guys, not like they’re doing this out of the goodness of their heart. Output: Experience - Customer service - negative, Experience - Instructions - negative, Experience - Technology - negative, Pricing - Cost - negative $$$

Struggling

I switched to Babbel from Rosetta Stone, which had quickly become horrid, to again try to learn Spanish. I’m three months into it and supposedly have learned 550+ words, yet I still can’t formulate a substantial statement in the language. , , I don’t find the app or the online site particularly easy to use. There is no real feedback as to one’s true progress. I haven’t figured out how to repeat past lessons (or even find them). Crucial elements such as conjugations are not adequately covered or revisited, nor is there a way to review them outside of a lesson. Some of the speakers slur statements so badly they sound drunk; they’re completely unintelligible. Others don’t match the written statement. I’m coming across more and more statements with no translation, so I’m increasingly clueless as to what they mean (this was my biggest beef with Rosetta Stone). I’m sure there’s more I’m forgetting., , Despite what so many people want to say, Spanish is a complex and difficult language to learn. It seemingly has no consistent structure, or if there is it’s lost on Babbel. Maybe my opinion will improve with time, but as of now I’m just lost.

User Interface, Learning, Learning, Pronounciation, Learning

ease_of_use, content, feedback, clarity, task_functionality

negative, negative, negative, negative, negative

User Interface - ease_of_use - negative, Learning - content - negative, Learning - feedback - negative, Pronounciation - clarity - negative, Learning - task_functionality - negative

### USER:Struggling, I switched to Babbel from Rosetta Stone, which had quickly become horrid, to again try to learn Spanish. I’m three months into it and supposedly have learned 550+ words, yet I still can’t formulate a substantial statement in the language. , , I don’t find the app or the online site particularly easy to use. There is no real feedback as to one’s true progress. I haven’t figured out how to repeat past lessons (or even find them). Crucial elements such as conjugations are not adequately covered or revisited, nor is there a way to review them outside of a lesson. Some of the speakers slur statements so badly they sound drunk; they’re completely unintelligible. Others don’t match the written statement. I’m coming across more and more statements with no translation, so I’m increasingly clueless as to what they mean (this was my biggest beef with Rosetta Stone). I’m sure there’s more I’m forgetting., , Despite what so many people want to say, Spanish is a complex and difficult language to learn. It seemingly has no consistent structure, or if there is it’s lost on Babbel. Maybe my opinion will improve with time, but as of now I’m just lost. ### ASSISTANT: User Interface - ease_of_use - negative, Learning - content - negative, Learning - feedback - negative, Pronounciation - clarity - negative, Learning - task_functionality - negative )))

### Review: title: Struggling, content: I switched to Babbel from Rosetta Stone, which had quickly become horrid, to again try to learn Spanish. I’m three months into it and supposedly have learned 550+ words, yet I still can’t formulate a substantial statement in the language. , , I don’t find the app or the online site particularly easy to use. There is no real feedback as to one’s true progress. I haven’t figured out how to repeat past lessons (or even find them). Crucial elements such as conjugations are not adequately covered or revisited, nor is there a way to review them outside of a lesson. Some of the speakers slur statements so badly they sound drunk; they’re completely unintelligible. Others don’t match the written statement. I’m coming across more and more statements with no translation, so I’m increasingly clueless as to what they mean (this was my biggest beef with Rosetta Stone). I’m sure there’s more I’m forgetting., , Despite what so many people want to say, Spanish is a complex and difficult language to learn. It seemingly has no consistent structure, or if there is it’s lost on Babbel. Maybe my opinion will improve with time, but as of now I’m just lost. ### Analysis: categories: User Interface, Learning, Learning, Pronounciation, Learning, aspects: ease_of_use, content, feedback, clarity, task_functionality, sentiments: negative, negative, negative, negative, negative )))

### Review: title: Struggling, content: I switched to Babbel from Rosetta Stone, which had quickly become horrid, to again try to learn Spanish. I’m three months into it and supposedly have learned 550+ words, yet I still can’t formulate a substantial statement in the language. , , I don’t find the app or the online site particularly easy to use. There is no real feedback as to one’s true progress. I haven’t figured out how to repeat past lessons (or even find them). Crucial elements such as conjugations are not adequately covered or revisited, nor is there a way to review them outside of a lesson. Some of the speakers slur statements so badly they sound drunk; they’re completely unintelligible. Others don’t match the written statement. I’m coming across more and more statements with no translation, so I’m increasingly clueless as to what they mean (this was my biggest beef with Rosetta Stone). I’m sure there’s more I’m forgetting., , Despite what so many people want to say, Spanish is a complex and difficult language to learn. It seemingly has no consistent structure, or if there is it’s lost on Babbel. Maybe my opinion will improve with time, but as of now I’m just lost. ### Analysis: categories: (User Interface, Learning, Learning, Pronounciation, Learning) aspects: (ease_of_use, content, feedback, clarity, task_functionality) sentiments: (negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Struggling, I switched to Babbel from Rosetta Stone, which had quickly become horrid, to again try to learn Spanish. I’m three months into it and supposedly have learned 550+ words, yet I still can’t formulate a substantial statement in the language. , , I don’t find the app or the online site particularly easy to use. There is no real feedback as to one’s true progress. I haven’t figured out how to repeat past lessons (or even find them). Crucial elements such as conjugations are not adequately covered or revisited, nor is there a way to review them outside of a lesson. Some of the speakers slur statements so badly they sound drunk; they’re completely unintelligible. Others don’t match the written statement. I’m coming across more and more statements with no translation, so I’m increasingly clueless as to what they mean (this was my biggest beef with Rosetta Stone). I’m sure there’s more I’m forgetting., , Despite what so many people want to say, Spanish is a complex and difficult language to learn. It seemingly has no consistent structure, or if there is it’s lost on Babbel. Maybe my opinion will improve with time, but as of now I’m just lost. Output: User Interface - ease_of_use - negative, Learning - content - negative, Learning - feedback - negative, Pronounciation - clarity - negative, Learning - task_functionality - negative $$$

Instagram personally

Instagram is a great creative app where I can stay in touch with friends and family. Posting my own photos I get to be creative, too. I have noticed though I seem to go through a lot of issues when using the app. , , I had been hacked and reported it immediately. When I got emails back on telling me what to do next, I knew they weren’t actually people just machines already programmed which made is much more frustrating. Instead of getting my account back they disabled it completely and I had to make a new one. Then once I made the new one after a while it would not let me log onto or make a new account with the phone I had. It allowed me to do this when I received my new iPhone., , Now I’m having issues just simply logging into my account AGAIN. It consistently says “we’re sorry, an error has occurred”. I have good WiFi and the strongest connection to internet I can get, even if I were on wife my cellular data is pretty good about being just as smooth like WiFi. I reported a problem, but there’s no actually person to communicate with which is just frustrating all over again and makes me feel like I’m running in CIRCLES. If instagram improved their support system then I believe no problems would ever occur to being with on the app....

Functionality, Functionality, Functionality

Support, Account security, Login

negative, negative, negative

App Features - Creative output - Positive, App Functionality - Connectivity - Negative, App Functionality - Login - Negative, App Support - Responsiveness - Negative

### USER:Instagram personally, Instagram is a great creative app where I can stay in touch with friends and family. Posting my own photos I get to be creative, too. I have noticed though I seem to go through a lot of issues when using the app. , , I had been hacked and reported it immediately. When I got emails back on telling me what to do next, I knew they weren’t actually people just machines already programmed which made is much more frustrating. Instead of getting my account back they disabled it completely and I had to make a new one. Then once I made the new one after a while it would not let me log onto or make a new account with the phone I had. It allowed me to do this when I received my new iPhone., , Now I’m having issues just simply logging into my account AGAIN. It consistently says “we’re sorry, an error has occurred”. I have good WiFi and the strongest connection to internet I can get, even if I were on wife my cellular data is pretty good about being just as smooth like WiFi. I reported a problem, but there’s no actually person to communicate with which is just frustrating all over again and makes me feel like I’m running in CIRCLES. If instagram improved their support system then I believe no problems would ever occur to being with on the app.... ### ASSISTANT: App Features - Creative output - Positive, App Functionality - Connectivity - Negative, App Functionality - Login - Negative, App Support - Responsiveness - Negative )))

### Review: title: Instagram personally, content: Instagram is a great creative app where I can stay in touch with friends and family. Posting my own photos I get to be creative, too. I have noticed though I seem to go through a lot of issues when using the app. , , I had been hacked and reported it immediately. When I got emails back on telling me what to do next, I knew they weren’t actually people just machines already programmed which made is much more frustrating. Instead of getting my account back they disabled it completely and I had to make a new one. Then once I made the new one after a while it would not let me log onto or make a new account with the phone I had. It allowed me to do this when I received my new iPhone., , Now I’m having issues just simply logging into my account AGAIN. It consistently says “we’re sorry, an error has occurred”. I have good WiFi and the strongest connection to internet I can get, even if I were on wife my cellular data is pretty good about being just as smooth like WiFi. I reported a problem, but there’s no actually person to communicate with which is just frustrating all over again and makes me feel like I’m running in CIRCLES. If instagram improved their support system then I believe no problems would ever occur to being with on the app.... ### Analysis: categories: Functionality, Functionality, Functionality, aspects: Support, Account security, Login, sentiments: negative, negative, negative )))

### Review: title: Instagram personally, content: Instagram is a great creative app where I can stay in touch with friends and family. Posting my own photos I get to be creative, too. I have noticed though I seem to go through a lot of issues when using the app. , , I had been hacked and reported it immediately. When I got emails back on telling me what to do next, I knew they weren’t actually people just machines already programmed which made is much more frustrating. Instead of getting my account back they disabled it completely and I had to make a new one. Then once I made the new one after a while it would not let me log onto or make a new account with the phone I had. It allowed me to do this when I received my new iPhone., , Now I’m having issues just simply logging into my account AGAIN. It consistently says “we’re sorry, an error has occurred”. I have good WiFi and the strongest connection to internet I can get, even if I were on wife my cellular data is pretty good about being just as smooth like WiFi. I reported a problem, but there’s no actually person to communicate with which is just frustrating all over again and makes me feel like I’m running in CIRCLES. If instagram improved their support system then I believe no problems would ever occur to being with on the app.... ### Analysis: categories: (Functionality, Functionality, Functionality) aspects: (Support, Account security, Login) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Instagram personally, Instagram is a great creative app where I can stay in touch with friends and family. Posting my own photos I get to be creative, too. I have noticed though I seem to go through a lot of issues when using the app. , , I had been hacked and reported it immediately. When I got emails back on telling me what to do next, I knew they weren’t actually people just machines already programmed which made is much more frustrating. Instead of getting my account back they disabled it completely and I had to make a new one. Then once I made the new one after a while it would not let me log onto or make a new account with the phone I had. It allowed me to do this when I received my new iPhone., , Now I’m having issues just simply logging into my account AGAIN. It consistently says “we’re sorry, an error has occurred”. I have good WiFi and the strongest connection to internet I can get, even if I were on wife my cellular data is pretty good about being just as smooth like WiFi. I reported a problem, but there’s no actually person to communicate with which is just frustrating all over again and makes me feel like I’m running in CIRCLES. If instagram improved their support system then I believe no problems would ever occur to being with on the app.... Output: App Features - Creative output - Positive, App Functionality - Connectivity - Negative, App Functionality - Login - Negative, App Support - Responsiveness - Negative $$$

First time virtual visitor.. disappointed

As we are going through this worldwide Covid-19 epidemic, I came down with a fever on a Friday night around 10pm. I found myself wanting to be seen by a medical professional as soon as possible. Having Aetna insurance I downloaded the Teladoc App, created an account and answered some questions.. within minutes I was able to have myself scheduled in queue to be called back by a doctor... I found myself checking the app numerous times only to keep seeing the same message stating that I am still in queue. I must have fallen asleep after about 2.5 hours and woke up around 8am. I had not missed a call and looking at the App I saw that I was still in queue. I contacted my family physician and was able to schedule a FaceTime appointment within the hour. It was then when I cancelled my Teladoc appointment. Hope this is not typical for other patients. The concept is fantastic and I would have definitely used it for myself and family going forward, however my first experience was certainly not a good one.

Service

Appointment Scheduling

Negative

Service - Appointment Scheduling - Negative

### USER:First time virtual visitor.. disappointed, As we are going through this worldwide Covid-19 epidemic, I came down with a fever on a Friday night around 10pm. I found myself wanting to be seen by a medical professional as soon as possible. Having Aetna insurance I downloaded the Teladoc App, created an account and answered some questions.. within minutes I was able to have myself scheduled in queue to be called back by a doctor... I found myself checking the app numerous times only to keep seeing the same message stating that I am still in queue. I must have fallen asleep after about 2.5 hours and woke up around 8am. I had not missed a call and looking at the App I saw that I was still in queue. I contacted my family physician and was able to schedule a FaceTime appointment within the hour. It was then when I cancelled my Teladoc appointment. Hope this is not typical for other patients. The concept is fantastic and I would have definitely used it for myself and family going forward, however my first experience was certainly not a good one. ### ASSISTANT: Service - Appointment Scheduling - Negative )))

### Review: title: First time virtual visitor.. disappointed, content: As we are going through this worldwide Covid-19 epidemic, I came down with a fever on a Friday night around 10pm. I found myself wanting to be seen by a medical professional as soon as possible. Having Aetna insurance I downloaded the Teladoc App, created an account and answered some questions.. within minutes I was able to have myself scheduled in queue to be called back by a doctor... I found myself checking the app numerous times only to keep seeing the same message stating that I am still in queue. I must have fallen asleep after about 2.5 hours and woke up around 8am. I had not missed a call and looking at the App I saw that I was still in queue. I contacted my family physician and was able to schedule a FaceTime appointment within the hour. It was then when I cancelled my Teladoc appointment. Hope this is not typical for other patients. The concept is fantastic and I would have definitely used it for myself and family going forward, however my first experience was certainly not a good one. ### Analysis: categories: Service, aspects: Appointment Scheduling, sentiments: Negative )))

### Review: title: First time virtual visitor.. disappointed, content: As we are going through this worldwide Covid-19 epidemic, I came down with a fever on a Friday night around 10pm. I found myself wanting to be seen by a medical professional as soon as possible. Having Aetna insurance I downloaded the Teladoc App, created an account and answered some questions.. within minutes I was able to have myself scheduled in queue to be called back by a doctor... I found myself checking the app numerous times only to keep seeing the same message stating that I am still in queue. I must have fallen asleep after about 2.5 hours and woke up around 8am. I had not missed a call and looking at the App I saw that I was still in queue. I contacted my family physician and was able to schedule a FaceTime appointment within the hour. It was then when I cancelled my Teladoc appointment. Hope this is not typical for other patients. The concept is fantastic and I would have definitely used it for myself and family going forward, however my first experience was certainly not a good one. ### Analysis: categories: (Service) aspects: (Appointment Scheduling) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: First time virtual visitor.. disappointed, As we are going through this worldwide Covid-19 epidemic, I came down with a fever on a Friday night around 10pm. I found myself wanting to be seen by a medical professional as soon as possible. Having Aetna insurance I downloaded the Teladoc App, created an account and answered some questions.. within minutes I was able to have myself scheduled in queue to be called back by a doctor... I found myself checking the app numerous times only to keep seeing the same message stating that I am still in queue. I must have fallen asleep after about 2.5 hours and woke up around 8am. I had not missed a call and looking at the App I saw that I was still in queue. I contacted my family physician and was able to schedule a FaceTime appointment within the hour. It was then when I cancelled my Teladoc appointment. Hope this is not typical for other patients. The concept is fantastic and I would have definitely used it for myself and family going forward, however my first experience was certainly not a good one. Output: Service - Appointment Scheduling - Negative $$$

It’s very useful and easy to use. I really like it.

I study Italian and I love the grammar and pronunciation lessons. They are explained really good followed by some practice. , It’s also amazing to learn phrases and to start speaking right away. , What I would like to see more is options to practice more the vocabulary and the grammar. There’s the option of course to repeat the lesson but that’s not the best for me as I don’t want just to repeat the same expressions over and over but to be challenged by new ones with the same grammar rule. , Overall the application is great. You won’t learn the language just by using Babbel, you’d probably need to combine few applications that focus on different lesson and teaching approaches but Babbel is a great start and will help you a lot. I love all the grammar lessons and the way the courses are structured that all other language apps lack.

Lessons, App, Lessons, Lessons, Overall, Courses

Grammar & Pronunciation, Ease of Use, Vocabulary, Grammar, Value, Structure

Positive, Positive, Negative, Neutral, Positive, Positive

Lessons - Grammar & Pronunciation - Positive, App - Ease of Use - Positive, Lessons - Vocabulary - Negative, Lessons - Grammar - Neutral, Overall - Value - Positive, Courses - Structure - Positive

### USER:It’s very useful and easy to use. I really like it., I study Italian and I love the grammar and pronunciation lessons. They are explained really good followed by some practice. , It’s also amazing to learn phrases and to start speaking right away. , What I would like to see more is options to practice more the vocabulary and the grammar. There’s the option of course to repeat the lesson but that’s not the best for me as I don’t want just to repeat the same expressions over and over but to be challenged by new ones with the same grammar rule. , Overall the application is great. You won’t learn the language just by using Babbel, you’d probably need to combine few applications that focus on different lesson and teaching approaches but Babbel is a great start and will help you a lot. I love all the grammar lessons and the way the courses are structured that all other language apps lack. ### ASSISTANT: Lessons - Grammar & Pronunciation - Positive, App - Ease of Use - Positive, Lessons - Vocabulary - Negative, Lessons - Grammar - Neutral, Overall - Value - Positive, Courses - Structure - Positive )))

### Review: title: It’s very useful and easy to use. I really like it., content: I study Italian and I love the grammar and pronunciation lessons. They are explained really good followed by some practice. , It’s also amazing to learn phrases and to start speaking right away. , What I would like to see more is options to practice more the vocabulary and the grammar. There’s the option of course to repeat the lesson but that’s not the best for me as I don’t want just to repeat the same expressions over and over but to be challenged by new ones with the same grammar rule. , Overall the application is great. You won’t learn the language just by using Babbel, you’d probably need to combine few applications that focus on different lesson and teaching approaches but Babbel is a great start and will help you a lot. I love all the grammar lessons and the way the courses are structured that all other language apps lack. ### Analysis: categories: Lessons, App, Lessons, Lessons, Overall, Courses, aspects: Grammar & Pronunciation, Ease of Use, Vocabulary, Grammar, Value, Structure, sentiments: Positive, Positive, Negative, Neutral, Positive, Positive )))

### Review: title: It’s very useful and easy to use. I really like it., content: I study Italian and I love the grammar and pronunciation lessons. They are explained really good followed by some practice. , It’s also amazing to learn phrases and to start speaking right away. , What I would like to see more is options to practice more the vocabulary and the grammar. There’s the option of course to repeat the lesson but that’s not the best for me as I don’t want just to repeat the same expressions over and over but to be challenged by new ones with the same grammar rule. , Overall the application is great. You won’t learn the language just by using Babbel, you’d probably need to combine few applications that focus on different lesson and teaching approaches but Babbel is a great start and will help you a lot. I love all the grammar lessons and the way the courses are structured that all other language apps lack. ### Analysis: categories: (Lessons, App, Lessons, Lessons, Overall, Courses) aspects: (Grammar & Pronunciation, Ease of Use, Vocabulary, Grammar, Value, Structure) sentiments: (Positive, Positive, Negative, Neutral, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: It’s very useful and easy to use. I really like it., I study Italian and I love the grammar and pronunciation lessons. They are explained really good followed by some practice. , It’s also amazing to learn phrases and to start speaking right away. , What I would like to see more is options to practice more the vocabulary and the grammar. There’s the option of course to repeat the lesson but that’s not the best for me as I don’t want just to repeat the same expressions over and over but to be challenged by new ones with the same grammar rule. , Overall the application is great. You won’t learn the language just by using Babbel, you’d probably need to combine few applications that focus on different lesson and teaching approaches but Babbel is a great start and will help you a lot. I love all the grammar lessons and the way the courses are structured that all other language apps lack. Output: Lessons - Grammar & Pronunciation - Positive, App - Ease of Use - Positive, Lessons - Vocabulary - Negative, Lessons - Grammar - Neutral, Overall - Value - Positive, Courses - Structure - Positive $$$

Ok..

Today I downloaded Babbel and I decided that I would try to learn a new language because I have been learning Chinese for a little bit on Duolingo, but it was a bit persistent, and I wanted to take it slow with this new app. I opened it and there was no Chinese option. This app told me that I would be able to learn whatever language I wanted and when I look on the app there is no Chinese option. In fact, there are no Asian languages whatsoever so probably 50% of the country you can’t learn any language about. I found this extremely frustrating because now I have to find a new app to learn and Babbel was supposed to be really good but now I’m not able to use it. I believe that the ads that I see on television or false and I am not allowed to learn whatever language I choose. They also have an option to learn Turkish, which is not one of the top seven languages so they should really have an option to learn Chinese or even Japanese. Thank you for listening.

App Features, App Features

Asian Languages, Language Options

Negative, Negative

App Features - Asian Languages - Negative, App Features - Language Options - Negative

### USER:Ok.., Today I downloaded Babbel and I decided that I would try to learn a new language because I have been learning Chinese for a little bit on Duolingo, but it was a bit persistent, and I wanted to take it slow with this new app. I opened it and there was no Chinese option. This app told me that I would be able to learn whatever language I wanted and when I look on the app there is no Chinese option. In fact, there are no Asian languages whatsoever so probably 50% of the country you can’t learn any language about. I found this extremely frustrating because now I have to find a new app to learn and Babbel was supposed to be really good but now I’m not able to use it. I believe that the ads that I see on television or false and I am not allowed to learn whatever language I choose. They also have an option to learn Turkish, which is not one of the top seven languages so they should really have an option to learn Chinese or even Japanese. Thank you for listening. ### ASSISTANT: App Features - Asian Languages - Negative, App Features - Language Options - Negative )))

### Review: title: Ok.., content: Today I downloaded Babbel and I decided that I would try to learn a new language because I have been learning Chinese for a little bit on Duolingo, but it was a bit persistent, and I wanted to take it slow with this new app. I opened it and there was no Chinese option. This app told me that I would be able to learn whatever language I wanted and when I look on the app there is no Chinese option. In fact, there are no Asian languages whatsoever so probably 50% of the country you can’t learn any language about. I found this extremely frustrating because now I have to find a new app to learn and Babbel was supposed to be really good but now I’m not able to use it. I believe that the ads that I see on television or false and I am not allowed to learn whatever language I choose. They also have an option to learn Turkish, which is not one of the top seven languages so they should really have an option to learn Chinese or even Japanese. Thank you for listening. ### Analysis: categories: App Features, App Features, aspects: Asian Languages, Language Options, sentiments: Negative, Negative )))

### Review: title: Ok.., content: Today I downloaded Babbel and I decided that I would try to learn a new language because I have been learning Chinese for a little bit on Duolingo, but it was a bit persistent, and I wanted to take it slow with this new app. I opened it and there was no Chinese option. This app told me that I would be able to learn whatever language I wanted and when I look on the app there is no Chinese option. In fact, there are no Asian languages whatsoever so probably 50% of the country you can’t learn any language about. I found this extremely frustrating because now I have to find a new app to learn and Babbel was supposed to be really good but now I’m not able to use it. I believe that the ads that I see on television or false and I am not allowed to learn whatever language I choose. They also have an option to learn Turkish, which is not one of the top seven languages so they should really have an option to learn Chinese or even Japanese. Thank you for listening. ### Analysis: categories: (App Features, App Features) aspects: (Asian Languages, Language Options) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Ok.., Today I downloaded Babbel and I decided that I would try to learn a new language because I have been learning Chinese for a little bit on Duolingo, but it was a bit persistent, and I wanted to take it slow with this new app. I opened it and there was no Chinese option. This app told me that I would be able to learn whatever language I wanted and when I look on the app there is no Chinese option. In fact, there are no Asian languages whatsoever so probably 50% of the country you can’t learn any language about. I found this extremely frustrating because now I have to find a new app to learn and Babbel was supposed to be really good but now I’m not able to use it. I believe that the ads that I see on television or false and I am not allowed to learn whatever language I choose. They also have an option to learn Turkish, which is not one of the top seven languages so they should really have an option to learn Chinese or even Japanese. Thank you for listening. Output: App Features - Asian Languages - Negative, App Features - Language Options - Negative $$$

Add a feature to load back into the game after disconnecting PLEASEEEE!!!

I love this game and I’ve been playing since the beginning. I’ve put money and time into this game. Yet over so many years you have still yet to add a feature in that allows you to reconnect back into a raid that you disconnected from or even a war attack! I sometimes close the app to finish a raid that I’ve already used all of my troops and spells just to get it over with whether I have 3d the base or not! But there should be soemthing you can implement into the game that recognizes that you disconnected! Even if you have to wait for a raid that you closed all to finish faster. Even though I love using that technique. I would much more appreciate not losing out on a big loot or trophy raid due to disconnecting. I appreciate the hard work. Just please look into this! 🤙🏼💙💯

Game, Game

Reconnection feature, Loot

Negative, Positive

Game - Reconnection feature - Negative, Game - Loot - Positive

### USER:Add a feature to load back into the game after disconnecting PLEASEEEE!!!, I love this game and I’ve been playing since the beginning. I’ve put money and time into this game. Yet over so many years you have still yet to add a feature in that allows you to reconnect back into a raid that you disconnected from or even a war attack! I sometimes close the app to finish a raid that I’ve already used all of my troops and spells just to get it over with whether I have 3d the base or not! But there should be soemthing you can implement into the game that recognizes that you disconnected! Even if you have to wait for a raid that you closed all to finish faster. Even though I love using that technique. I would much more appreciate not losing out on a big loot or trophy raid due to disconnecting. I appreciate the hard work. Just please look into this! 🤙🏼💙💯 ### ASSISTANT: Game - Reconnection feature - Negative, Game - Loot - Positive )))

### Review: title: Add a feature to load back into the game after disconnecting PLEASEEEE!!!, content: I love this game and I’ve been playing since the beginning. I’ve put money and time into this game. Yet over so many years you have still yet to add a feature in that allows you to reconnect back into a raid that you disconnected from or even a war attack! I sometimes close the app to finish a raid that I’ve already used all of my troops and spells just to get it over with whether I have 3d the base or not! But there should be soemthing you can implement into the game that recognizes that you disconnected! Even if you have to wait for a raid that you closed all to finish faster. Even though I love using that technique. I would much more appreciate not losing out on a big loot or trophy raid due to disconnecting. I appreciate the hard work. Just please look into this! 🤙🏼💙💯 ### Analysis: categories: Game, Game, aspects: Reconnection feature, Loot, sentiments: Negative, Positive )))

### Review: title: Add a feature to load back into the game after disconnecting PLEASEEEE!!!, content: I love this game and I’ve been playing since the beginning. I’ve put money and time into this game. Yet over so many years you have still yet to add a feature in that allows you to reconnect back into a raid that you disconnected from or even a war attack! I sometimes close the app to finish a raid that I’ve already used all of my troops and spells just to get it over with whether I have 3d the base or not! But there should be soemthing you can implement into the game that recognizes that you disconnected! Even if you have to wait for a raid that you closed all to finish faster. Even though I love using that technique. I would much more appreciate not losing out on a big loot or trophy raid due to disconnecting. I appreciate the hard work. Just please look into this! 🤙🏼💙💯 ### Analysis: categories: (Game, Game) aspects: (Reconnection feature, Loot) sentiments: (Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Add a feature to load back into the game after disconnecting PLEASEEEE!!!, I love this game and I’ve been playing since the beginning. I’ve put money and time into this game. Yet over so many years you have still yet to add a feature in that allows you to reconnect back into a raid that you disconnected from or even a war attack! I sometimes close the app to finish a raid that I’ve already used all of my troops and spells just to get it over with whether I have 3d the base or not! But there should be soemthing you can implement into the game that recognizes that you disconnected! Even if you have to wait for a raid that you closed all to finish faster. Even though I love using that technique. I would much more appreciate not losing out on a big loot or trophy raid due to disconnecting. I appreciate the hard work. Just please look into this! 🤙🏼💙💯 Output: Game - Reconnection feature - Negative, Game - Loot - Positive $$$

Cart

I keep a lot of items in the saved section because it saves me time when I want to order an item, it is already there. Now when I view my cart, I have to keep hitting the “show me more” to see my saved items which only shows you a few at a time and so I have to keep hitting the show me more link. Very irritating. Why did you have to change it?, Also, I was looking for car seat covers and when I tried to enter the type of car etc to get the right size covers, I couldn’t scroll to mark the right one on any of the selections. I just got a new apple ipad so do not know whose problem it is. Really frustrating!!!!,!!!!!!!,

Navigation, Filtering

Cart, Car seat

negative, negative

Navigation - Cart - negative, Filtering - Car seat - negative

### USER:Cart, I keep a lot of items in the saved section because it saves me time when I want to order an item, it is already there. Now when I view my cart, I have to keep hitting the “show me more” to see my saved items which only shows you a few at a time and so I have to keep hitting the show me more link. Very irritating. Why did you have to change it?, Also, I was looking for car seat covers and when I tried to enter the type of car etc to get the right size covers, I couldn’t scroll to mark the right one on any of the selections. I just got a new apple ipad so do not know whose problem it is. Really frustrating!!!!,!!!!!!!, ### ASSISTANT: Navigation - - negative, Filtering - Car seat - negative )))

### Review: title: Cart, content: I keep a lot of items in the saved section because it saves me time when I want to order an item, it is already there. Now when I view my cart, I have to keep hitting the “show me more” to see my saved items which only shows you a few at a time and so I have to keep hitting the show me more link. Very irritating. Why did you have to change it?, Also, I was looking for car seat covers and when I tried to enter the type of car etc to get the right size covers, I couldn’t scroll to mark the right one on any of the selections. I just got a new apple ipad so do not know whose problem it is. Really frustrating!!!!,!!!!!!!, ### Analysis: categories: Navigation, Filtering, aspects: Cart, Car seat, sentiments: negative, negative )))

### Review: title: Cart, content: I keep a lot of items in the saved section because it saves me time when I want to order an item, it is already there. Now when I view my cart, I have to keep hitting the “show me more” to see my saved items which only shows you a few at a time and so I have to keep hitting the show me more link. Very irritating. Why did you have to change it?, Also, I was looking for car seat covers and when I tried to enter the type of car etc to get the right size covers, I couldn’t scroll to mark the right one on any of the selections. I just got a new apple ipad so do not know whose problem it is. Really frustrating!!!!,!!!!!!!, ### Analysis: categories: (Navigation, Filtering) aspects: (Cart, Car seat) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Cart, I keep a lot of items in the saved section because it saves me time when I want to order an item, it is already there. Now when I view my cart, I have to keep hitting the “show me more” to see my saved items which only shows you a few at a time and so I have to keep hitting the show me more link. Very irritating. Why did you have to change it?, Also, I was looking for car seat covers and when I tried to enter the type of car etc to get the right size covers, I couldn’t scroll to mark the right one on any of the selections. I just got a new apple ipad so do not know whose problem it is. Really frustrating!!!!,!!!!!!!, Output: Navigation - - negative, Filtering - Car seat - negative $$$

Beautiful alternative for sick people during Covid pandemic

I would not be able to see my doctor, nor would they be able to assess me physically visually, over the phone if not for this app. It works wonderfully. I have had at least 20 appointments using this app with no glitches at all. If a doctor needs to see something you just point your camera lens at the part of the body he needs to see. He will let you know what to do from there. It’s a beautiful tour to keep us that are not fortunate enough to be in perfect physical health still able to adequate one on one health care. Highly recommend🙃❤️

Healthcare

Telemedicine

positive

Healthcare - Telemedicine - positive

### USER:Beautiful alternative for sick people during Covid pandemic, I would not be able to see my doctor, nor would they be able to assess me physically visually, over the phone if not for this app. It works wonderfully. I have had at least 20 appointments using this app with no glitches at all. If a doctor needs to see something you just point your camera lens at the part of the body he needs to see. He will let you know what to do from there. It’s a beautiful tour to keep us that are not fortunate enough to be in perfect physical health still able to adequate one on one health care. Highly recommend🙃❤️ ### ASSISTANT: Healthcare - Telemedicine - positive )))

### Review: title: Beautiful alternative for sick people during Covid pandemic, content: I would not be able to see my doctor, nor would they be able to assess me physically visually, over the phone if not for this app. It works wonderfully. I have had at least 20 appointments using this app with no glitches at all. If a doctor needs to see something you just point your camera lens at the part of the body he needs to see. He will let you know what to do from there. It’s a beautiful tour to keep us that are not fortunate enough to be in perfect physical health still able to adequate one on one health care. Highly recommend🙃❤️ ### Analysis: categories: Healthcare, aspects: Telemedicine, sentiments: positive )))

### Review: title: Beautiful alternative for sick people during Covid pandemic, content: I would not be able to see my doctor, nor would they be able to assess me physically visually, over the phone if not for this app. It works wonderfully. I have had at least 20 appointments using this app with no glitches at all. If a doctor needs to see something you just point your camera lens at the part of the body he needs to see. He will let you know what to do from there. It’s a beautiful tour to keep us that are not fortunate enough to be in perfect physical health still able to adequate one on one health care. Highly recommend🙃❤️ ### Analysis: categories: (Healthcare) aspects: (Telemedicine) sentiments: (positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Beautiful alternative for sick people during Covid pandemic, I would not be able to see my doctor, nor would they be able to assess me physically visually, over the phone if not for this app. It works wonderfully. I have had at least 20 appointments using this app with no glitches at all. If a doctor needs to see something you just point your camera lens at the part of the body he needs to see. He will let you know what to do from there. It’s a beautiful tour to keep us that are not fortunate enough to be in perfect physical health still able to adequate one on one health care. Highly recommend🙃❤️ Output: Healthcare - Telemedicine - positive $$$

Use to work perfect, not so much anymore.

For months now, I’ve noticed a few buttons that would not work, i.e. the back button when looking at photos. I’ve waited patiently hoping these would get resolved, but instead, the app is getting worse. There are more buttons and functions that just don’t work. The wish list tray doesn’t load everything I have in my lists. So I try going into the “your lists” tab but I cannot switch between my lists because the “see lists” doesn’t do anything, so it does me no good. , Many times as I try to search, it takes me to the Alexa page instead. Restarting the app never resolved any of these issues. I will probably just not use the app anymore.

App Interface, App Interface, App Interface

Web page loading, Button, Search

negative, negative, negative

App Interface - Web page loading - negative, App Interface - Button - negative, App Interface - Search - negative

### USER:Use to work perfect, not so much anymore., For months now, I’ve noticed a few buttons that would not work, i.e. the back button when looking at photos. I’ve waited patiently hoping these would get resolved, but instead, the app is getting worse. There are more buttons and functions that just don’t work. The wish list tray doesn’t load everything I have in my lists. So I try going into the “your lists” tab but I cannot switch between my lists because the “see lists” doesn’t do anything, so it does me no good. , Many times as I try to search, it takes me to the Alexa page instead. Restarting the app never resolved any of these issues. I will probably just not use the app anymore. ### ASSISTANT: App Interface - Web page loading - negative, App Interface - Button - negative, App Interface - Search - negative )))

### Review: title: Use to work perfect, not so much anymore., content: For months now, I’ve noticed a few buttons that would not work, i.e. the back button when looking at photos. I’ve waited patiently hoping these would get resolved, but instead, the app is getting worse. There are more buttons and functions that just don’t work. The wish list tray doesn’t load everything I have in my lists. So I try going into the “your lists” tab but I cannot switch between my lists because the “see lists” doesn’t do anything, so it does me no good. , Many times as I try to search, it takes me to the Alexa page instead. Restarting the app never resolved any of these issues. I will probably just not use the app anymore. ### Analysis: categories: App Interface, App Interface, App Interface, aspects: Web page loading, Button, Search, sentiments: negative, negative, negative )))

### Review: title: Use to work perfect, not so much anymore., content: For months now, I’ve noticed a few buttons that would not work, i.e. the back button when looking at photos. I’ve waited patiently hoping these would get resolved, but instead, the app is getting worse. There are more buttons and functions that just don’t work. The wish list tray doesn’t load everything I have in my lists. So I try going into the “your lists” tab but I cannot switch between my lists because the “see lists” doesn’t do anything, so it does me no good. , Many times as I try to search, it takes me to the Alexa page instead. Restarting the app never resolved any of these issues. I will probably just not use the app anymore. ### Analysis: categories: (App Interface, App Interface, App Interface) aspects: (Web page loading, Button, Search) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Use to work perfect, not so much anymore., For months now, I’ve noticed a few buttons that would not work, i.e. the back button when looking at photos. I’ve waited patiently hoping these would get resolved, but instead, the app is getting worse. There are more buttons and functions that just don’t work. The wish list tray doesn’t load everything I have in my lists. So I try going into the “your lists” tab but I cannot switch between my lists because the “see lists” doesn’t do anything, so it does me no good. , Many times as I try to search, it takes me to the Alexa page instead. Restarting the app never resolved any of these issues. I will probably just not use the app anymore. Output: App Interface - Web page loading - negative, App Interface - Button - negative, App Interface - Search - negative $$$

Few issues

Dear instagram, I overall really love this app, but as said in the title, i do have a few issues with it. I know it is not just me who is struggling with this issue but many others as-well. Many users on instagram are not able to play 30 second music clips in they're notes and i also struggle with this issue. I have been very patient as i had done everything to try to receive this update. I have un-installed and re-downloaded this app many times, i have signed in and out, i have updated my phone, the app itself, and tried to restart it many times. I have also reported this issue many times in hopes of instagram's feedback. And i have NEVER gotten any response on this problem an not once have seen instagram acknowledge this problem that many people are struggling with. I am also concerned as to why i am able to have this update on my other account and not my mainly used account. Many people have this as-well. I feel very left out and as-well as many other people. This is truly rude on how many of us have to struggle to have no answers onto why we do not have this update that many other people around us already have received. I have grown very impatient as i have waited almost 2 weeks for this issue to be fixed. And yet it is STILL not acknowledged. I would really love if you could fix this problem as soon as possible.

App

Feature

Negative

App - Updates - Negative, App - Provision of customer support - Negative

### USER:Few issues, Dear instagram, I overall really love this app, but as said in the title, i do have a few issues with it. I know it is not just me who is struggling with this issue but many others as-well. Many users on instagram are not able to play 30 second music clips in they're notes and i also struggle with this issue. I have been very patient as i had done everything to try to receive this update. I have un-installed and re-downloaded this app many times, i have signed in and out, i have updated my phone, the app itself, and tried to restart it many times. I have also reported this issue many times in hopes of instagram's feedback. And i have NEVER gotten any response on this problem an not once have seen instagram acknowledge this problem that many people are struggling with. I am also concerned as to why i am able to have this update on my other account and not my mainly used account. Many people have this as-well. I feel very left out and as-well as many other people. This is truly rude on how many of us have to struggle to have no answers onto why we do not have this update that many other people around us already have received. I have grown very impatient as i have waited almost 2 weeks for this issue to be fixed. And yet it is STILL not acknowledged. I would really love if you could fix this problem as soon as possible. ### ASSISTANT: App - Updates - Negative, App - Provision of customer support - Negative )))

### Review: title: Few issues, content: Dear instagram, I overall really love this app, but as said in the title, i do have a few issues with it. I know it is not just me who is struggling with this issue but many others as-well. Many users on instagram are not able to play 30 second music clips in they're notes and i also struggle with this issue. I have been very patient as i had done everything to try to receive this update. I have un-installed and re-downloaded this app many times, i have signed in and out, i have updated my phone, the app itself, and tried to restart it many times. I have also reported this issue many times in hopes of instagram's feedback. And i have NEVER gotten any response on this problem an not once have seen instagram acknowledge this problem that many people are struggling with. I am also concerned as to why i am able to have this update on my other account and not my mainly used account. Many people have this as-well. I feel very left out and as-well as many other people. This is truly rude on how many of us have to struggle to have no answers onto why we do not have this update that many other people around us already have received. I have grown very impatient as i have waited almost 2 weeks for this issue to be fixed. And yet it is STILL not acknowledged. I would really love if you could fix this problem as soon as possible. ### Analysis: categories: App, aspects: Feature, sentiments: Negative )))

### Review: title: Few issues, content: Dear instagram, I overall really love this app, but as said in the title, i do have a few issues with it. I know it is not just me who is struggling with this issue but many others as-well. Many users on instagram are not able to play 30 second music clips in they're notes and i also struggle with this issue. I have been very patient as i had done everything to try to receive this update. I have un-installed and re-downloaded this app many times, i have signed in and out, i have updated my phone, the app itself, and tried to restart it many times. I have also reported this issue many times in hopes of instagram's feedback. And i have NEVER gotten any response on this problem an not once have seen instagram acknowledge this problem that many people are struggling with. I am also concerned as to why i am able to have this update on my other account and not my mainly used account. Many people have this as-well. I feel very left out and as-well as many other people. This is truly rude on how many of us have to struggle to have no answers onto why we do not have this update that many other people around us already have received. I have grown very impatient as i have waited almost 2 weeks for this issue to be fixed. And yet it is STILL not acknowledged. I would really love if you could fix this problem as soon as possible. ### Analysis: categories: (App) aspects: (Feature) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Few issues, Dear instagram, I overall really love this app, but as said in the title, i do have a few issues with it. I know it is not just me who is struggling with this issue but many others as-well. Many users on instagram are not able to play 30 second music clips in they're notes and i also struggle with this issue. I have been very patient as i had done everything to try to receive this update. I have un-installed and re-downloaded this app many times, i have signed in and out, i have updated my phone, the app itself, and tried to restart it many times. I have also reported this issue many times in hopes of instagram's feedback. And i have NEVER gotten any response on this problem an not once have seen instagram acknowledge this problem that many people are struggling with. I am also concerned as to why i am able to have this update on my other account and not my mainly used account. Many people have this as-well. I feel very left out and as-well as many other people. This is truly rude on how many of us have to struggle to have no answers onto why we do not have this update that many other people around us already have received. I have grown very impatient as i have waited almost 2 weeks for this issue to be fixed. And yet it is STILL not acknowledged. I would really love if you could fix this problem as soon as possible. Output: App - Updates - Negative, App - Provision of customer support - Negative $$$

extremely easy way to get behavioral health care

I've been using Teladoc services for the past few months for behavioral health medication. My psychiatrist through Teladoc is wonderful. She is always very kind and listens. She has been patient with me as we worked on getting the right combination of medication for depression and anxiety. When I end the visit with her, I am always very clear on the plan ahead. She always takes time to review what, if any, medication changes we made at the last visit. I am one that gets anxiety having to go into appointments so being able to use Teladoc it's not only very convenient for me, but no I have no anxiety prior to my appointment. thank you, Dr. P.

Healthcare, Functionality, Functionality

Doctor, Convenience, Anxiety reduction

positive, positive, positive

Healthcare - Doctor - positive, Functionality - Convenience - positive, Functionality - Anxiety reduction - positive

### USER:extremely easy way to get behavioral health care, I've been using Teladoc services for the past few months for behavioral health medication. My psychiatrist through Teladoc is wonderful. She is always very kind and listens. She has been patient with me as we worked on getting the right combination of medication for depression and anxiety. When I end the visit with her, I am always very clear on the plan ahead. She always takes time to review what, if any, medication changes we made at the last visit. I am one that gets anxiety having to go into appointments so being able to use Teladoc it's not only very convenient for me, but no I have no anxiety prior to my appointment. thank you, Dr. P. ### ASSISTANT: Healthcare - Doctor - positive, Functionality - Convenience - positive, Functionality - Anxiety reduction - positive )))

### Review: title: extremely easy way to get behavioral health care, content: I've been using Teladoc services for the past few months for behavioral health medication. My psychiatrist through Teladoc is wonderful. She is always very kind and listens. She has been patient with me as we worked on getting the right combination of medication for depression and anxiety. When I end the visit with her, I am always very clear on the plan ahead. She always takes time to review what, if any, medication changes we made at the last visit. I am one that gets anxiety having to go into appointments so being able to use Teladoc it's not only very convenient for me, but no I have no anxiety prior to my appointment. thank you, Dr. P. ### Analysis: categories: Healthcare, Functionality, Functionality, aspects: Doctor, Convenience, Anxiety reduction, sentiments: positive, positive, positive )))

### Review: title: extremely easy way to get behavioral health care, content: I've been using Teladoc services for the past few months for behavioral health medication. My psychiatrist through Teladoc is wonderful. She is always very kind and listens. She has been patient with me as we worked on getting the right combination of medication for depression and anxiety. When I end the visit with her, I am always very clear on the plan ahead. She always takes time to review what, if any, medication changes we made at the last visit. I am one that gets anxiety having to go into appointments so being able to use Teladoc it's not only very convenient for me, but no I have no anxiety prior to my appointment. thank you, Dr. P. ### Analysis: categories: (Healthcare, Functionality, Functionality) aspects: (Doctor, Convenience, Anxiety reduction) sentiments: (positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: extremely easy way to get behavioral health care, I've been using Teladoc services for the past few months for behavioral health medication. My psychiatrist through Teladoc is wonderful. She is always very kind and listens. She has been patient with me as we worked on getting the right combination of medication for depression and anxiety. When I end the visit with her, I am always very clear on the plan ahead. She always takes time to review what, if any, medication changes we made at the last visit. I am one that gets anxiety having to go into appointments so being able to use Teladoc it's not only very convenient for me, but no I have no anxiety prior to my appointment. thank you, Dr. P. Output: Healthcare - Doctor - positive, Functionality - Convenience - positive, Functionality - Anxiety reduction - positive $$$