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I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back? | {
"text": "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993027448654175
},
{
"label": "POSITIVE",
"score": 0.0006972046685405076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Are these cards available in europe? | {
"text": "Are these cards available in europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.988335132598877
},
{
"label": "POSITIVE",
"score": 0.01166493445634842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What information do I need to gather in order to activate my card? | {
"text": "What information do I need to gather in order to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986273050308228
},
{
"label": "POSITIVE",
"score": 0.0013727747136726975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Who can have access to top up my account? | {
"text": "Who can have access to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982505440711975
},
{
"label": "POSITIVE",
"score": 0.0017494155326858163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Is there a fee for sending additional cards? | {
"text": "Is there a fee for sending additional cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985567927360535
},
{
"label": "POSITIVE",
"score": 0.0014432603493332863
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I was given the wrong amount of cash | {
"text": "I was given the wrong amount of cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9995158910751343
},
{
"label": "POSITIVE",
"score": 0.0004841593327000737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
If US cards have a top up charge, what is it? | {
"text": "If US cards have a top up charge, what is it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985504746437073
},
{
"label": "POSITIVE",
"score": 0.0014494602801278234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I think my account has been hacked there are charges on there I don't recognize. | {
"text": "I think my account has been hacked there are charges on there I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9994450211524963
},
{
"label": "POSITIVE",
"score": 0.0005549690104089677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Why has my card payment been reversed? | {
"text": "Why has my card payment been reversed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985830783843994
},
{
"label": "POSITIVE",
"score": 0.00141697668004781
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Can you please assist me in Apple Pay, in getting Top Up to work? | {
"text": "Can you please assist me in Apple Pay, in getting Top Up to work?"
} | [
{
"label": "POSITIVE",
"score": 0.6560757160186768
},
{
"label": "NEGATIVE",
"score": 0.34392422437667847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I need to verify the source of funds. | {
"text": "I need to verify the source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9975419044494629
},
{
"label": "POSITIVE",
"score": 0.0024581451434642076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Is EUR one of the currencies you deal with? | {
"text": "Is EUR one of the currencies you deal with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9638105630874634
},
{
"label": "POSITIVE",
"score": 0.03618939593434334
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What is the reason for the fee charge on my transfer? | {
"text": "What is the reason for the fee charge on my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987125396728516
},
{
"label": "POSITIVE",
"score": 0.0012874450767412782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Which countries do you support? | {
"text": "Which countries do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.8363288044929504
},
{
"label": "POSITIVE",
"score": 0.16367116570472717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I can't see a verification code anywhere | {
"text": "I can't see a verification code anywhere"
} | [
{
"label": "NEGATIVE",
"score": 0.9980121850967407
},
{
"label": "POSITIVE",
"score": 0.0019877429585903883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I can't withdraw money | {
"text": "I can't withdraw money"
} | [
{
"label": "POSITIVE",
"score": 0.9980958104133606
},
{
"label": "NEGATIVE",
"score": 0.0019041525665670633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why was I charged an extra fee when paying with card? | {
"text": "Why was I charged an extra fee when paying with card?"
} | [
{
"label": "NEGATIVE",
"score": 0.997450053691864
},
{
"label": "POSITIVE",
"score": 0.0025499677285552025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My card payment doesn't work. | {
"text": "My card payment doesn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997904896736145
},
{
"label": "POSITIVE",
"score": 0.00020951278565917164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
What is the verification process for a top up card? | {
"text": "What is the verification process for a top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977210164070129
},
{
"label": "POSITIVE",
"score": 0.0022790206130594015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
The ATM didnt let me get cash | {
"text": "The ATM didnt let me get cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9948139190673828
},
{
"label": "POSITIVE",
"score": 0.0051860804669559
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why hasn't my friend's transaction arrive yet? | {
"text": "Why hasn't my friend's transaction arrive yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984384179115295
},
{
"label": "POSITIVE",
"score": 0.0015616161981597543
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Tell me about the limit for top ups. | {
"text": "Tell me about the limit for top ups."
} | [
{
"label": "NEGATIVE",
"score": 0.9056494832038879
},
{
"label": "POSITIVE",
"score": 0.09435053169727325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Do I need to order a new card before it expires? | {
"text": "Do I need to order a new card before it expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985833168029785
},
{
"label": "POSITIVE",
"score": 0.0014166675973683596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Hi something is going on with the app. I see some payments I didn't make? | {
"text": "Hi something is going on with the app. I see some payments I didn't make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9601205587387085
},
{
"label": "POSITIVE",
"score": 0.03987947106361389
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Are there any ATM's near me that accept this card? | {
"text": "Are there any ATM's near me that accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969047904014587
},
{
"label": "POSITIVE",
"score": 0.003095183987170458
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Help me please, I need to top up cash. | {
"text": "Help me please, I need to top up cash."
} | [
{
"label": "NEGATIVE",
"score": 0.998731791973114
},
{
"label": "POSITIVE",
"score": 0.001268211635760963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
explain the virtual card | {
"text": "explain the virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.7840486168861389
},
{
"label": "POSITIVE",
"score": 0.21595145761966705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
What happens if the ATM doesn't give the right amount of money? | {
"text": "What happens if the ATM doesn't give the right amount of money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994943141937256
},
{
"label": "POSITIVE",
"score": 0.000505652918945998
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I believe my exchange rate is incorrect | {
"text": "I believe my exchange rate is incorrect"
} | [
{
"label": "NEGATIVE",
"score": 0.9991286396980286
},
{
"label": "POSITIVE",
"score": 0.0008713291608728468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
They used the wrong rate when I made a purchase with foreign currency. | {
"text": "They used the wrong rate when I made a purchase with foreign currency."
} | [
{
"label": "NEGATIVE",
"score": 0.9996446371078491
},
{
"label": "POSITIVE",
"score": 0.0003553008718881756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I don't think I was supposed to be charged so much. | {
"text": "I don't think I was supposed to be charged so much."
} | [
{
"label": "NEGATIVE",
"score": 0.7604386210441589
},
{
"label": "POSITIVE",
"score": 0.23956136405467987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I have a card that expires in the coming month, do I have to specifically ask for the updated card? | {
"text": "I have a card that expires in the coming month, do I have to specifically ask for the updated card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964364767074585
},
{
"label": "POSITIVE",
"score": 0.0035635060630738735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why am I still waiting for a transfer? | {
"text": "Why am I still waiting for a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990550875663757
},
{
"label": "POSITIVE",
"score": 0.0009448598138988018
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Do you allow currency exchanges? | {
"text": "Do you allow currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9866845011711121
},
{
"label": "POSITIVE",
"score": 0.01331549696624279
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I just moved. How do I give you my new address? | {
"text": "I just moved. How do I give you my new address?"
} | [
{
"label": "POSITIVE",
"score": 0.9858814477920532
},
{
"label": "NEGATIVE",
"score": 0.014118542894721031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
What ATMs accept my card? | {
"text": "What ATMs accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949281215667725
},
{
"label": "POSITIVE",
"score": 0.0050718397833406925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Please tell me, do you use Visa or Mastercard? | {
"text": "Please tell me, do you use Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9880897402763367
},
{
"label": "POSITIVE",
"score": 0.011910239234566689
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times! | {
"text": "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!"
} | [
{
"label": "NEGATIVE",
"score": 0.9987202882766724
},
{
"label": "POSITIVE",
"score": 0.0012797663221135736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
The correct amount of cash was not received. | {
"text": "The correct amount of cash was not received."
} | [
{
"label": "NEGATIVE",
"score": 0.9970570802688599
},
{
"label": "POSITIVE",
"score": 0.002942918799817562
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I tried to get funds in hard cash but it was rejected! | {
"text": "I tried to get funds in hard cash but it was rejected!"
} | [
{
"label": "NEGATIVE",
"score": 0.9991733431816101
},
{
"label": "POSITIVE",
"score": 0.0008265717187896371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How are cash withdrawals pending? | {
"text": "How are cash withdrawals pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.998945415019989
},
{
"label": "POSITIVE",
"score": 0.0010545543627813458
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
i disagree with a charge | {
"text": "i disagree with a charge"
} | [
{
"label": "NEGATIVE",
"score": 0.9108643531799316
},
{
"label": "POSITIVE",
"score": 0.08913566917181015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
When will I get my new card? | {
"text": "When will I get my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968063831329346
},
{
"label": "POSITIVE",
"score": 0.0031936592422425747
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Please help me get a refund? | {
"text": "Please help me get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973510503768921
},
{
"label": "POSITIVE",
"score": 0.0026489293668419123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My beneficiary is not allowed? Why? | {
"text": "My beneficiary is not allowed? Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976823329925537
},
{
"label": "POSITIVE",
"score": 0.0023176907561719418
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can I top up? | {
"text": "Can I top up?"
} | [
{
"label": "POSITIVE",
"score": 0.9956195950508118
},
{
"label": "NEGATIVE",
"score": 0.004380360711365938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How can my new card be renewed? | {
"text": "How can my new card be renewed?"
} | [
{
"label": "NEGATIVE",
"score": 0.998975396156311
},
{
"label": "POSITIVE",
"score": 0.0010246357414871454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why do I need to verify a top-up? | {
"text": "Why do I need to verify a top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995132684707642
},
{
"label": "POSITIVE",
"score": 0.0004867789975833148
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
What type of card will I receive? | {
"text": "What type of card will I receive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9861305356025696
},
{
"label": "POSITIVE",
"score": 0.013869465328752995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card? | {
"text": "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985858201980591
},
{
"label": "POSITIVE",
"score": 0.0014141686260700226
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I have been travelling overseas and I need to change my PIN. Can you tell me how this is done? | {
"text": "I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993113279342651
},
{
"label": "POSITIVE",
"score": 0.0006886605406180024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Can you help me activate my card | {
"text": "Can you help me activate my card"
} | [
{
"label": "POSITIVE",
"score": 0.931586742401123
},
{
"label": "NEGATIVE",
"score": 0.06841327995061874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What locations are cards delivered to? | {
"text": "What locations are cards delivered to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976683259010315
},
{
"label": "POSITIVE",
"score": 0.002331644995138049
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Where is the cash deposit I made? | {
"text": "Where is the cash deposit I made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992985725402832
},
{
"label": "POSITIVE",
"score": 0.0007014477741904557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I added money through a bank transfer and it is not showing in my balance. | {
"text": "I added money through a bank transfer and it is not showing in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9997676014900208
},
{
"label": "POSITIVE",
"score": 0.00023242163297254592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I attempted a transfer, but it failed. | {
"text": "I attempted a transfer, but it failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9993720650672913
},
{
"label": "POSITIVE",
"score": 0.0006279096705839038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
how long does delivery take? | {
"text": "how long does delivery take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986770749092102
},
{
"label": "POSITIVE",
"score": 0.0013228761963546276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to. | {
"text": "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to."
} | [
{
"label": "NEGATIVE",
"score": 0.9994230270385742
},
{
"label": "POSITIVE",
"score": 0.0005770301795564592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I am missing a refund amount on my account. | {
"text": "I am missing a refund amount on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997385144233704
},
{
"label": "POSITIVE",
"score": 0.0002614659024402499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages. | {
"text": "I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages."
} | [
{
"label": "NEGATIVE",
"score": 0.9995212554931641
},
{
"label": "POSITIVE",
"score": 0.00047878833720460534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Where do i verify a top-up card? | {
"text": "Where do i verify a top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991005659103394
},
{
"label": "POSITIVE",
"score": 0.0008995133102871478
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I'm trying to take money from my account but its not letting me. Help! | {
"text": "I'm trying to take money from my account but its not letting me. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9897841811180115
},
{
"label": "POSITIVE",
"score": 0.010215855203568935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How much will it be in order to pay with a bank transfer using SEPA? | {
"text": "How much will it be in order to pay with a bank transfer using SEPA?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994812607765198
},
{
"label": "POSITIVE",
"score": 0.0005187648348510265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I have a payment that has not gone through yet | {
"text": "I have a payment that has not gone through yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9989277720451355
},
{
"label": "POSITIVE",
"score": 0.0010722459992393851
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
My credit card did not go through. Can you see if it has insufficient funds? | {
"text": "My credit card did not go through. Can you see if it has insufficient funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996877908706665
},
{
"label": "POSITIVE",
"score": 0.00031218453659676015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
My card is due to expire soon. | {
"text": "My card is due to expire soon."
} | [
{
"label": "NEGATIVE",
"score": 0.960247814655304
},
{
"label": "POSITIVE",
"score": 0.03975219279527664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
who charged my card | {
"text": "who charged my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9684697389602661
},
{
"label": "POSITIVE",
"score": 0.03153020143508911
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this? | {
"text": "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952535629272461
},
{
"label": "POSITIVE",
"score": 0.004746440798044205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money. | {
"text": "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money."
} | [
{
"label": "NEGATIVE",
"score": 0.9996623992919922
},
{
"label": "POSITIVE",
"score": 0.00033765705302357674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Are currency exchanges free? | {
"text": "Are currency exchanges free?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953161478042603
},
{
"label": "POSITIVE",
"score": 0.0046838982962071896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Where in the European Union can I get a card? | {
"text": "Where in the European Union can I get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984217882156372
},
{
"label": "POSITIVE",
"score": 0.0015782478731125593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
One of my transactions needs to be canceled. | {
"text": "One of my transactions needs to be canceled."
} | [
{
"label": "NEGATIVE",
"score": 0.9916515946388245
},
{
"label": "POSITIVE",
"score": 0.008348409086465836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My transfer hasn't arrived | {
"text": "My transfer hasn't arrived"
} | [
{
"label": "NEGATIVE",
"score": 0.9991695880889893
},
{
"label": "POSITIVE",
"score": 0.0008304327493533492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why am I seeing a direct debit thats not mine? | {
"text": "Why am I seeing a direct debit thats not mine?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993521571159363
},
{
"label": "POSITIVE",
"score": 0.0006478710565716028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What was I charged a fee for card payment? | {
"text": "What was I charged a fee for card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.996551513671875
},
{
"label": "POSITIVE",
"score": 0.0034484495408833027
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I cannot view the refunded amount in my account. | {
"text": "I cannot view the refunded amount in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9984877109527588
},
{
"label": "POSITIVE",
"score": 0.0015123161720111966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Is there a problem that makes my payments show pending? | {
"text": "Is there a problem that makes my payments show pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999189555644989
},
{
"label": "POSITIVE",
"score": 0.0008104854496195912
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Help me verify my identification. | {
"text": "Help me verify my identification."
} | [
{
"label": "NEGATIVE",
"score": 0.9665499925613403
},
{
"label": "POSITIVE",
"score": 0.033450014889240265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Please explain how I use the disposable cards? | {
"text": "Please explain how I use the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993962049484253
},
{
"label": "POSITIVE",
"score": 0.0006037303828634322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
where can I change my address? | {
"text": "where can I change my address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994770884513855
},
{
"label": "POSITIVE",
"score": 0.0005228969966992736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How do I report a cash withdrawal that wasn't me? | {
"text": "How do I report a cash withdrawal that wasn't me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981174468994141
},
{
"label": "POSITIVE",
"score": 0.0018825540319085121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
can you tell me where to find the top-up verification code? | {
"text": "can you tell me where to find the top-up verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993708729743958
},
{
"label": "POSITIVE",
"score": 0.0006291244644671679
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Is this open to residents of all countries? | {
"text": "Is this open to residents of all countries?"
} | [
{
"label": "POSITIVE",
"score": 0.9960055947303772
},
{
"label": "NEGATIVE",
"score": 0.003994383383542299
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I got my card now, how do I make it show up in the app? | {
"text": "I got my card now, how do I make it show up in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972921013832092
},
{
"label": "POSITIVE",
"score": 0.0027078716084361076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I see a direct debit transaction in the app that is not mine | {
"text": "I see a direct debit transaction in the app that is not mine"
} | [
{
"label": "NEGATIVE",
"score": 0.9994994401931763
},
{
"label": "POSITIVE",
"score": 0.0005005061393603683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why doesn't the person I sent money to see that transfer yet? | {
"text": "Why doesn't the person I sent money to see that transfer yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992281198501587
},
{
"label": "POSITIVE",
"score": 0.0007718417327851057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
When my card expires what is the cost of a replacement and how fast? | {
"text": "When my card expires what is the cost of a replacement and how fast?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986294507980347
},
{
"label": "POSITIVE",
"score": 0.0013706322060897946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Can I track the card that was just sent to me? | {
"text": "Can I track the card that was just sent to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989468455314636
},
{
"label": "POSITIVE",
"score": 0.001053187414072454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Can I get an auto Top-up? | {
"text": "Can I get an auto Top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988043308258057
},
{
"label": "POSITIVE",
"score": 0.0011956578819081187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
How do I get my card back after the ATM swallowed it. | {
"text": "How do I get my card back after the ATM swallowed it."
} | [
{
"label": "NEGATIVE",
"score": 0.9983730316162109
},
{
"label": "POSITIVE",
"score": 0.001626952551305294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
What credit cards do you carry | {
"text": "What credit cards do you carry"
} | [
{
"label": "POSITIVE",
"score": 0.9915310144424438
},
{
"label": "NEGATIVE",
"score": 0.00846906378865242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Is there an option to top up with a cheque? | {
"text": "Is there an option to top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969383478164673
},
{
"label": "POSITIVE",
"score": 0.003061613067984581
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
How would I go about getting a physical card to use in stores? | {
"text": "How would I go about getting a physical card to use in stores?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992265701293945
},
{
"label": "POSITIVE",
"score": 0.0007734103128314018
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I wanted to know about a pending dollar that is on my statement. | {
"text": "I wanted to know about a pending dollar that is on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9836787581443787
},
{
"label": "POSITIVE",
"score": 0.01632119156420231
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Where do I go to get my new card linked? | {
"text": "Where do I go to get my new card linked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992320537567139
},
{
"label": "POSITIVE",
"score": 0.0007679229602217674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Can you do exchanges of EUR? | {
"text": "Can you do exchanges of EUR?"
} | [
{
"label": "POSITIVE",
"score": 0.8485373258590698
},
{
"label": "NEGATIVE",
"score": 0.1514626443386078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How do I link one of your card that I already have? | {
"text": "How do I link one of your card that I already have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969923496246338
},
{
"label": "POSITIVE",
"score": 0.0030076310504227877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain? | {
"text": "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980186223983765
},
{
"label": "POSITIVE",
"score": 0.0019813328981399536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My recent transfer didn't go through - why not? | {
"text": "My recent transfer didn't go through - why not?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976947903633118
},
{
"label": "POSITIVE",
"score": 0.0023051665630191565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
When I made a cash transfer abroad the wrong exchange rate was applied | {
"text": "When I made a cash transfer abroad the wrong exchange rate was applied"
} | [
{
"label": "NEGATIVE",
"score": 0.9988076686859131
},
{
"label": "POSITIVE",
"score": 0.001192377763800323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |