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Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!
{ "text": "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!" }
[ { "label": "NEGATIVE", "score": 0.9969809651374817 }, { "label": "POSITIVE", "score": 0.003019009716808796 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
how come i was declined
{ "text": "how come i was declined" }
[ { "label": "NEGATIVE", "score": 0.9982702732086182 }, { "label": "POSITIVE", "score": 0.0017297437880188227 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?
{ "text": "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?" }
[ { "label": "NEGATIVE", "score": 0.9992879033088684 }, { "label": "POSITIVE", "score": 0.0007121014059521258 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Can I use a disposable virtual card for any purchase?
{ "text": "Can I use a disposable virtual card for any purchase?" }
[ { "label": "NEGATIVE", "score": 0.9992287158966064 }, { "label": "POSITIVE", "score": 0.0007713274681009352 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
How many disposable cards am I allowed to have?
{ "text": "How many disposable cards am I allowed to have?" }
[ { "label": "NEGATIVE", "score": 0.999357283115387 }, { "label": "POSITIVE", "score": 0.0006427213666029274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I want to see what this fee is on my card payment.
{ "text": "I want to see what this fee is on my card payment." }
[ { "label": "NEGATIVE", "score": 0.9275334477424622 }, { "label": "POSITIVE", "score": 0.07246655970811844 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Where is my money that I transfered?!
{ "text": "Where is my money that I transfered?!" }
[ { "label": "NEGATIVE", "score": 0.9992815852165222 }, { "label": "POSITIVE", "score": 0.0007184363203123212 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.
{ "text": "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries." }
[ { "label": "NEGATIVE", "score": 0.9994515776634216 }, { "label": "POSITIVE", "score": 0.0005483877030201256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
How many transactions can be made with a disposable card?
{ "text": "How many transactions can be made with a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9985906481742859 }, { "label": "POSITIVE", "score": 0.001409292221069336 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
How do I get money from friends?
{ "text": "How do I get money from friends?" }
[ { "label": "NEGATIVE", "score": 0.9978938698768616 }, { "label": "POSITIVE", "score": 0.0021061310544610023 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
How do I unblock my card?
{ "text": "How do I unblock my card?" }
[ { "label": "NEGATIVE", "score": 0.9966867566108704 }, { "label": "POSITIVE", "score": 0.0033132126554846764 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.
{ "text": "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow." }
[ { "label": "NEGATIVE", "score": 0.9994879961013794 }, { "label": "POSITIVE", "score": 0.0005119430716149509 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Yikes! I didn't get the amount of money that I requested. What do I do now?
{ "text": "Yikes! I didn't get the amount of money that I requested. What do I do now?" }
[ { "label": "NEGATIVE", "score": 0.9995180368423462 }, { "label": "POSITIVE", "score": 0.0004819339665118605 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I have a missing refund
{ "text": "I have a missing refund" }
[ { "label": "NEGATIVE", "score": 0.9996340274810791 }, { "label": "POSITIVE", "score": 0.0003659561334643513 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
How come I got to pay to get my money from the ATM?
{ "text": "How come I got to pay to get my money from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9994681477546692 }, { "label": "POSITIVE", "score": 0.0005318722687661648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
i can not see my top up
{ "text": "i can not see my top up" }
[ { "label": "NEGATIVE", "score": 0.923378050327301 }, { "label": "POSITIVE", "score": 0.0766219049692154 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
Can I choose between Visa and Mastercard?
{ "text": "Can I choose between Visa and Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9939250349998474 }, { "label": "POSITIVE", "score": 0.006075005512684584 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
How does the exchange rate work on this app?
{ "text": "How does the exchange rate work on this app?" }
[ { "label": "NEGATIVE", "score": 0.9991660118103027 }, { "label": "POSITIVE", "score": 0.0008339955820702016 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
Can I use app to unblock my card?
{ "text": "Can I use app to unblock my card?" }
[ { "label": "NEGATIVE", "score": 0.9980377554893494 }, { "label": "POSITIVE", "score": 0.0019622244872152805 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Why did my transfer to a beneficiary fail?
{ "text": "Why did my transfer to a beneficiary fail?" }
[ { "label": "NEGATIVE", "score": 0.9995525479316711 }, { "label": "POSITIVE", "score": 0.00044746362254954875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
What is the time period for money to be transferred?
{ "text": "What is the time period for money to be transferred?" }
[ { "label": "NEGATIVE", "score": 0.9986886382102966 }, { "label": "POSITIVE", "score": 0.0013113273307681084 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
The app is showing a cash withdrawal that I didn't make.
{ "text": "The app is showing a cash withdrawal that I didn't make." }
[ { "label": "NEGATIVE", "score": 0.9966564178466797 }, { "label": "POSITIVE", "score": 0.0033436284866183996 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Would I be able to open an account for my daughter?
{ "text": "Would I be able to open an account for my daughter?" }
[ { "label": "NEGATIVE", "score": 0.9992809891700745 }, { "label": "POSITIVE", "score": 0.0007190466276369989 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
Please help. The card won't work.
{ "text": "Please help. The card won't work." }
[ { "label": "NEGATIVE", "score": 0.9997865557670593 }, { "label": "POSITIVE", "score": 0.0002134385285899043 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Why are all my card payments being declined?
{ "text": "Why are all my card payments being declined?" }
[ { "label": "NEGATIVE", "score": 0.996996283531189 }, { "label": "POSITIVE", "score": 0.0030036771204322577 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Can I get some help to get me card activated?
{ "text": "Can I get some help to get me card activated?" }
[ { "label": "NEGATIVE", "score": 0.9993463158607483 }, { "label": "POSITIVE", "score": 0.0006536684813909233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
How can my account have money transferred into it?
{ "text": "How can my account have money transferred into it?" }
[ { "label": "NEGATIVE", "score": 0.9995445609092712 }, { "label": "POSITIVE", "score": 0.00045536813559010625 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
My card will expire soon, When do I need to order a new one?
{ "text": "My card will expire soon, When do I need to order a new one?" }
[ { "label": "NEGATIVE", "score": 0.9954661130905151 }, { "label": "POSITIVE", "score": 0.0045339083299040794 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
How do I get another card
{ "text": "How do I get another card" }
[ { "label": "NEGATIVE", "score": 0.9976677298545837 }, { "label": "POSITIVE", "score": 0.0023322419729083776 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Why did I get charged for a withdrawal?
{ "text": "Why did I get charged for a withdrawal?" }
[ { "label": "NEGATIVE", "score": 0.9985131621360779 }, { "label": "POSITIVE", "score": 0.0014868366997689009 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
When I got cash, my exchange rate was off.
{ "text": "When I got cash, my exchange rate was off." }
[ { "label": "NEGATIVE", "score": 0.9996336698532104 }, { "label": "POSITIVE", "score": 0.0003663174284156412 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?
{ "text": "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?" }
[ { "label": "NEGATIVE", "score": 0.9984233379364014 }, { "label": "POSITIVE", "score": 0.0015766839496791363 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Some cash has been withdrawn but I didn't do it.
{ "text": "Some cash has been withdrawn but I didn't do it." }
[ { "label": "NEGATIVE", "score": 0.9987329840660095 }, { "label": "POSITIVE", "score": 0.0012669776333495975 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
My card payment didn't work
{ "text": "My card payment didn't work" }
[ { "label": "NEGATIVE", "score": 0.999765932559967 }, { "label": "POSITIVE", "score": 0.00023407445405609906 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Can I top-up any amount I wish on any given day?
{ "text": "Can I top-up any amount I wish on any given day?" }
[ { "label": "NEGATIVE", "score": 0.976155161857605 }, { "label": "POSITIVE", "score": 0.023844869807362556 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
Why do you need so much information about my identity?
{ "text": "Why do you need so much information about my identity?" }
[ { "label": "NEGATIVE", "score": 0.9995977282524109 }, { "label": "POSITIVE", "score": 0.00040233792969956994 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
Is there a fee for making a payment? If so, let me know why.
{ "text": "Is there a fee for making a payment? If so, let me know why." }
[ { "label": "NEGATIVE", "score": 0.9989566802978516 }, { "label": "POSITIVE", "score": 0.0010433407733216882 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?
{ "text": "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?" }
[ { "label": "NEGATIVE", "score": 0.9988032579421997 }, { "label": "POSITIVE", "score": 0.0011967062018811703 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Can you please tell me where my card is? I ordered it 2 weeks ago!
{ "text": "Can you please tell me where my card is? I ordered it 2 weeks ago!" }
[ { "label": "NEGATIVE", "score": 0.9960795044898987 }, { "label": "POSITIVE", "score": 0.003920558840036392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
My card payment has the wrong exchange rate
{ "text": "My card payment has the wrong exchange rate" }
[ { "label": "NEGATIVE", "score": 0.9995636343955994 }, { "label": "POSITIVE", "score": 0.00043632584856823087 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I did not make a cash withdrawal that is on my statement
{ "text": "I did not make a cash withdrawal that is on my statement" }
[ { "label": "NEGATIVE", "score": 0.9957581162452698 }, { "label": "POSITIVE", "score": 0.00424190703779459 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Please tell me how to change my pin.
{ "text": "Please tell me how to change my pin." }
[ { "label": "NEGATIVE", "score": 0.9876387119293213 }, { "label": "POSITIVE", "score": 0.01236136443912983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
If I make a mistake can I cancel the transaction?
{ "text": "If I make a mistake can I cancel the transaction?" }
[ { "label": "NEGATIVE", "score": 0.9996024966239929 }, { "label": "POSITIVE", "score": 0.00039748146082274616 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Can I receive my salary with this in another currency?
{ "text": "Can I receive my salary with this in another currency?" }
[ { "label": "NEGATIVE", "score": 0.9987936019897461 }, { "label": "POSITIVE", "score": 0.0012063622707501054 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.
{ "text": "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive." }
[ { "label": "POSITIVE", "score": 0.8736789226531982 }, { "label": "NEGATIVE", "score": 0.12632104754447937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
What is the most I can top-up?
{ "text": "What is the most I can top-up?" }
[ { "label": "POSITIVE", "score": 0.9948044419288635 }, { "label": "NEGATIVE", "score": 0.005195572506636381 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
What should I do if my card doesn't work?
{ "text": "What should I do if my card doesn't work?" }
[ { "label": "NEGATIVE", "score": 0.9995488524436951 }, { "label": "POSITIVE", "score": 0.00045117188710719347 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
How do I order a new card? The current one is about to expire.
{ "text": "How do I order a new card? The current one is about to expire." }
[ { "label": "NEGATIVE", "score": 0.9987014532089233 }, { "label": "POSITIVE", "score": 0.0012984866043552756 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
How do I locate my PIN now that I have my card?
{ "text": "How do I locate my PIN now that I have my card?" }
[ { "label": "NEGATIVE", "score": 0.9987388253211975 }, { "label": "POSITIVE", "score": 0.0012611527927219868 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
If someone in a different country sends me money, do I have to pay a fee?
{ "text": "If someone in a different country sends me money, do I have to pay a fee?" }
[ { "label": "NEGATIVE", "score": 0.9992700219154358 }, { "label": "POSITIVE", "score": 0.0007299267454072833 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?
{ "text": "I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?" }
[ { "label": "NEGATIVE", "score": 0.9995984435081482 }, { "label": "POSITIVE", "score": 0.0004015815502498299 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.
{ "text": "I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future." }
[ { "label": "NEGATIVE", "score": 0.8387265801429749 }, { "label": "POSITIVE", "score": 0.16127337515354156 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
What do I do about my expired card?
{ "text": "What do I do about my expired card?" }
[ { "label": "NEGATIVE", "score": 0.9988829493522644 }, { "label": "POSITIVE", "score": 0.0011170640354976058 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Can you tell me the countries you provide support for.
{ "text": "Can you tell me the countries you provide support for." }
[ { "label": "POSITIVE", "score": 0.9975874423980713 }, { "label": "NEGATIVE", "score": 0.0024125713389366865 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
How is this transfer supposed to work? It's not working for me.
{ "text": "How is this transfer supposed to work? It's not working for me." }
[ { "label": "NEGATIVE", "score": 0.9997230172157288 }, { "label": "POSITIVE", "score": 0.00027695338940247893 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
When I top-up, the app reverts it.
{ "text": "When I top-up, the app reverts it." }
[ { "label": "NEGATIVE", "score": 0.9110838770866394 }, { "label": "POSITIVE", "score": 0.08891608566045761 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Are there downsides to using a disposable virtual cards?
{ "text": "Are there downsides to using a disposable virtual cards?" }
[ { "label": "NEGATIVE", "score": 0.9995028972625732 }, { "label": "POSITIVE", "score": 0.0004970929003320634 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?
{ "text": "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?" }
[ { "label": "NEGATIVE", "score": 0.999616265296936 }, { "label": "POSITIVE", "score": 0.00038370181573554873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I have a direct debit on my records that is strange and I need help.
{ "text": "I have a direct debit on my records that is strange and I need help." }
[ { "label": "NEGATIVE", "score": 0.9978680610656738 }, { "label": "POSITIVE", "score": 0.0021319370716810226 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Can other people top up my account?
{ "text": "Can other people top up my account?" }
[ { "label": "NEGATIVE", "score": 0.99672532081604 }, { "label": "POSITIVE", "score": 0.003274700604379177 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
Can I exchange currency for different types?
{ "text": "Can I exchange currency for different types?" }
[ { "label": "NEGATIVE", "score": 0.9960728883743286 }, { "label": "POSITIVE", "score": 0.003927090670913458 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Are you able to make exchanges to EUR?
{ "text": "Are you able to make exchanges to EUR?" }
[ { "label": "POSITIVE", "score": 0.9387925267219543 }, { "label": "NEGATIVE", "score": 0.06120746210217476 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
Why was I charged a fee when I withdrew money?
{ "text": "Why was I charged a fee when I withdrew money?" }
[ { "label": "NEGATIVE", "score": 0.9992558360099792 }, { "label": "POSITIVE", "score": 0.0007441250490956008 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
My card is missing! Help!
{ "text": "My card is missing! Help!" }
[ { "label": "NEGATIVE", "score": 0.9993840456008911 }, { "label": "POSITIVE", "score": 0.000615991884842515 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
What types of currencies do you accept?
{ "text": "What types of currencies do you accept?" }
[ { "label": "NEGATIVE", "score": 0.8533694744110107 }, { "label": "POSITIVE", "score": 0.14663051068782806 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
I had a payment reverted and would like to figure out why.
{ "text": "I had a payment reverted and would like to figure out why." }
[ { "label": "NEGATIVE", "score": 0.9934764504432678 }, { "label": "POSITIVE", "score": 0.006523571442812681 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.
{ "text": "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright." }
[ { "label": "NEGATIVE", "score": 0.9992104768753052 }, { "label": "POSITIVE", "score": 0.0007895361050032079 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I'm trying to use a cheque to top up
{ "text": "I'm trying to use a cheque to top up" }
[ { "label": "NEGATIVE", "score": 0.9996115565299988 }, { "label": "POSITIVE", "score": 0.00038844437221996486 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
How long will it take for me to get my card?
{ "text": "How long will it take for me to get my card?" }
[ { "label": "NEGATIVE", "score": 0.9990272521972656 }, { "label": "POSITIVE", "score": 0.0009727575816214085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Why won't you let me name X as a beneficiary?
{ "text": "Why won't you let me name X as a beneficiary?" }
[ { "label": "NEGATIVE", "score": 0.9864744544029236 }, { "label": "POSITIVE", "score": 0.013525490649044514 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Why would the app deny my top-up?
{ "text": "Why would the app deny my top-up?" }
[ { "label": "NEGATIVE", "score": 0.9972637891769409 }, { "label": "POSITIVE", "score": 0.0027361817192286253 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
I need to cancel a purchase that I made the other day.
{ "text": "I need to cancel a purchase that I made the other day." }
[ { "label": "NEGATIVE", "score": 0.9996718168258667 }, { "label": "POSITIVE", "score": 0.0003281872777733952 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
How can I Use thereto-top option?
{ "text": "How can I Use thereto-top option?" }
[ { "label": "NEGATIVE", "score": 0.9989269375801086 }, { "label": "POSITIVE", "score": 0.0010730476351454854 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
What are the disposable cards for?
{ "text": "What are the disposable cards for?" }
[ { "label": "NEGATIVE", "score": 0.9996011853218079 }, { "label": "POSITIVE", "score": 0.00039888391620479524 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
When exchanging, how much are the rates?
{ "text": "When exchanging, how much are the rates?" }
[ { "label": "NEGATIVE", "score": 0.9952031373977661 }, { "label": "POSITIVE", "score": 0.00479682395234704 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
How do I top up my account using transfer?
{ "text": "How do I top up my account using transfer?" }
[ { "label": "NEGATIVE", "score": 0.9986103773117065 }, { "label": "POSITIVE", "score": 0.0013896292075514793 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.
{ "text": "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this." }
[ { "label": "NEGATIVE", "score": 0.9958171248435974 }, { "label": "POSITIVE", "score": 0.004182947333902121 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
I have a payment that I didn't make.
{ "text": "I have a payment that I didn't make." }
[ { "label": "NEGATIVE", "score": 0.8282464742660522 }, { "label": "POSITIVE", "score": 0.17175346612930298 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Is there a charge for getting my money?
{ "text": "Is there a charge for getting my money?" }
[ { "label": "NEGATIVE", "score": 0.9988139867782593 }, { "label": "POSITIVE", "score": 0.001186076202429831 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
Why has my withdrawal not posted?
{ "text": "Why has my withdrawal not posted?" }
[ { "label": "NEGATIVE", "score": 0.9984288811683655 }, { "label": "POSITIVE", "score": 0.0015710359439253807 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
I got charged twice
{ "text": "I got charged twice" }
[ { "label": "POSITIVE", "score": 0.9106531143188477 }, { "label": "NEGATIVE", "score": 0.08934687823057175 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Am I permitted to have a spare card?
{ "text": "Am I permitted to have a spare card?" }
[ { "label": "NEGATIVE", "score": 0.9957770109176636 }, { "label": "POSITIVE", "score": 0.004223007243126631 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I got cash abroad and the exchange rate applied is wrong
{ "text": "I got cash abroad and the exchange rate applied is wrong" }
[ { "label": "NEGATIVE", "score": 0.9996474981307983 }, { "label": "POSITIVE", "score": 0.00035252951784059405 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Why is my cash withdrawal still showing as pending?
{ "text": "Why is my cash withdrawal still showing as pending?" }
[ { "label": "NEGATIVE", "score": 0.9991567134857178 }, { "label": "POSITIVE", "score": 0.0008432896574959159 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
I thought you guys offered free transfers. Why was I charged?
{ "text": "I thought you guys offered free transfers. Why was I charged?" }
[ { "label": "NEGATIVE", "score": 0.9976375102996826 }, { "label": "POSITIVE", "score": 0.0023625497706234455 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Why didn't my transfer get to the recipient?
{ "text": "Why didn't my transfer get to the recipient?" }
[ { "label": "NEGATIVE", "score": 0.994441568851471 }, { "label": "POSITIVE", "score": 0.005558392498642206 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?
{ "text": "I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?" }
[ { "label": "NEGATIVE", "score": 0.9925332069396973 }, { "label": "POSITIVE", "score": 0.007466790731996298 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I seem to of forgotten my passcode.
{ "text": "I seem to of forgotten my passcode." }
[ { "label": "NEGATIVE", "score": 0.9997219443321228 }, { "label": "POSITIVE", "score": 0.00027798456721939147 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
Lost password
{ "text": "Lost password" }
[ { "label": "NEGATIVE", "score": 0.9996770620346069 }, { "label": "POSITIVE", "score": 0.000322942272759974 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
There's a payment with my card that I definitely didn't create. I don't know anyone by that name.
{ "text": "There's a payment with my card that I definitely didn't create. I don't know anyone by that name." }
[ { "label": "NEGATIVE", "score": 0.9980567097663879 }, { "label": "POSITIVE", "score": 0.0019433072302490473 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Why has my transfer been declined?
{ "text": "Why has my transfer been declined?" }
[ { "label": "NEGATIVE", "score": 0.9969490170478821 }, { "label": "POSITIVE", "score": 0.003051054896786809 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
How can I change the currency I'm exchanging from AUD to GBP?
{ "text": "How can I change the currency I'm exchanging from AUD to GBP?" }
[ { "label": "NEGATIVE", "score": 0.9994723200798035 }, { "label": "POSITIVE", "score": 0.0005277389427646995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
My money disappeared! Please help??
{ "text": "My money disappeared! Please help??" }
[ { "label": "NEGATIVE", "score": 0.9990776777267456 }, { "label": "POSITIVE", "score": 0.000922297069337219 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
My latest transfer seems to be missing.
{ "text": "My latest transfer seems to be missing." }
[ { "label": "NEGATIVE", "score": 0.9997665286064148 }, { "label": "POSITIVE", "score": 0.00023351739218924195 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Why was I charged an additional fee when paying with card?
{ "text": "Why was I charged an additional fee when paying with card?" }
[ { "label": "NEGATIVE", "score": 0.9974445104598999 }, { "label": "POSITIVE", "score": 0.002555463695898652 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I can't get my actual card to work
{ "text": "I can't get my actual card to work" }
[ { "label": "NEGATIVE", "score": 0.9997650980949402 }, { "label": "POSITIVE", "score": 0.0002349063433939591 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Someone else might be using my card without my permission.
{ "text": "Someone else might be using my card without my permission." }
[ { "label": "NEGATIVE", "score": 0.9995113611221313 }, { "label": "POSITIVE", "score": 0.0004886772367171943 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
Can I use my account before the identity verification is complete?
{ "text": "Can I use my account before the identity verification is complete?" }
[ { "label": "NEGATIVE", "score": 0.9994539618492126 }, { "label": "POSITIVE", "score": 0.0005460958345793188 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
Do I have to manually top up once I'm too low?
{ "text": "Do I have to manually top up once I'm too low?" }
[ { "label": "NEGATIVE", "score": 0.9976766705513 }, { "label": "POSITIVE", "score": 0.002323391381651163 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
There is a payment that has not processed.
{ "text": "There is a payment that has not processed." }
[ { "label": "NEGATIVE", "score": 0.9975398778915405 }, { "label": "POSITIVE", "score": 0.002460142131894827 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null