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Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help! | {
"text": "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9969809651374817
},
{
"label": "POSITIVE",
"score": 0.003019009716808796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
how come i was declined | {
"text": "how come i was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9982702732086182
},
{
"label": "POSITIVE",
"score": 0.0017297437880188227
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on? | {
"text": "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992879033088684
},
{
"label": "POSITIVE",
"score": 0.0007121014059521258
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Can I use a disposable virtual card for any purchase? | {
"text": "Can I use a disposable virtual card for any purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992287158966064
},
{
"label": "POSITIVE",
"score": 0.0007713274681009352
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
How many disposable cards am I allowed to have? | {
"text": "How many disposable cards am I allowed to have?"
} | [
{
"label": "NEGATIVE",
"score": 0.999357283115387
},
{
"label": "POSITIVE",
"score": 0.0006427213666029274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I want to see what this fee is on my card payment. | {
"text": "I want to see what this fee is on my card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9275334477424622
},
{
"label": "POSITIVE",
"score": 0.07246655970811844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Where is my money that I transfered?! | {
"text": "Where is my money that I transfered?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9992815852165222
},
{
"label": "POSITIVE",
"score": 0.0007184363203123212
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries. | {
"text": "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries."
} | [
{
"label": "NEGATIVE",
"score": 0.9994515776634216
},
{
"label": "POSITIVE",
"score": 0.0005483877030201256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How many transactions can be made with a disposable card? | {
"text": "How many transactions can be made with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985906481742859
},
{
"label": "POSITIVE",
"score": 0.001409292221069336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How do I get money from friends? | {
"text": "How do I get money from friends?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978938698768616
},
{
"label": "POSITIVE",
"score": 0.0021061310544610023
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
How do I unblock my card? | {
"text": "How do I unblock my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966867566108704
},
{
"label": "POSITIVE",
"score": 0.0033132126554846764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow. | {
"text": "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow."
} | [
{
"label": "NEGATIVE",
"score": 0.9994879961013794
},
{
"label": "POSITIVE",
"score": 0.0005119430716149509
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Yikes! I didn't get the amount of money that I requested. What do I do now? | {
"text": "Yikes! I didn't get the amount of money that I requested. What do I do now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995180368423462
},
{
"label": "POSITIVE",
"score": 0.0004819339665118605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I have a missing refund | {
"text": "I have a missing refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9996340274810791
},
{
"label": "POSITIVE",
"score": 0.0003659561334643513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How come I got to pay to get my money from the ATM? | {
"text": "How come I got to pay to get my money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994681477546692
},
{
"label": "POSITIVE",
"score": 0.0005318722687661648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
i can not see my top up | {
"text": "i can not see my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.923378050327301
},
{
"label": "POSITIVE",
"score": 0.0766219049692154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Can I choose between Visa and Mastercard? | {
"text": "Can I choose between Visa and Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939250349998474
},
{
"label": "POSITIVE",
"score": 0.006075005512684584
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
How does the exchange rate work on this app? | {
"text": "How does the exchange rate work on this app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991660118103027
},
{
"label": "POSITIVE",
"score": 0.0008339955820702016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Can I use app to unblock my card? | {
"text": "Can I use app to unblock my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980377554893494
},
{
"label": "POSITIVE",
"score": 0.0019622244872152805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Why did my transfer to a beneficiary fail? | {
"text": "Why did my transfer to a beneficiary fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995525479316711
},
{
"label": "POSITIVE",
"score": 0.00044746362254954875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What is the time period for money to be transferred? | {
"text": "What is the time period for money to be transferred?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986886382102966
},
{
"label": "POSITIVE",
"score": 0.0013113273307681084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
The app is showing a cash withdrawal that I didn't make. | {
"text": "The app is showing a cash withdrawal that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9966564178466797
},
{
"label": "POSITIVE",
"score": 0.0033436284866183996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Would I be able to open an account for my daughter? | {
"text": "Would I be able to open an account for my daughter?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992809891700745
},
{
"label": "POSITIVE",
"score": 0.0007190466276369989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Please help. The card won't work. | {
"text": "Please help. The card won't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997865557670593
},
{
"label": "POSITIVE",
"score": 0.0002134385285899043
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Why are all my card payments being declined? | {
"text": "Why are all my card payments being declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.996996283531189
},
{
"label": "POSITIVE",
"score": 0.0030036771204322577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can I get some help to get me card activated? | {
"text": "Can I get some help to get me card activated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993463158607483
},
{
"label": "POSITIVE",
"score": 0.0006536684813909233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How can my account have money transferred into it? | {
"text": "How can my account have money transferred into it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995445609092712
},
{
"label": "POSITIVE",
"score": 0.00045536813559010625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
My card will expire soon, When do I need to order a new one? | {
"text": "My card will expire soon, When do I need to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954661130905151
},
{
"label": "POSITIVE",
"score": 0.0045339083299040794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How do I get another card | {
"text": "How do I get another card"
} | [
{
"label": "NEGATIVE",
"score": 0.9976677298545837
},
{
"label": "POSITIVE",
"score": 0.0023322419729083776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why did I get charged for a withdrawal? | {
"text": "Why did I get charged for a withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985131621360779
},
{
"label": "POSITIVE",
"score": 0.0014868366997689009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
When I got cash, my exchange rate was off. | {
"text": "When I got cash, my exchange rate was off."
} | [
{
"label": "NEGATIVE",
"score": 0.9996336698532104
},
{
"label": "POSITIVE",
"score": 0.0003663174284156412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction? | {
"text": "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984233379364014
},
{
"label": "POSITIVE",
"score": 0.0015766839496791363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Some cash has been withdrawn but I didn't do it. | {
"text": "Some cash has been withdrawn but I didn't do it."
} | [
{
"label": "NEGATIVE",
"score": 0.9987329840660095
},
{
"label": "POSITIVE",
"score": 0.0012669776333495975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
My card payment didn't work | {
"text": "My card payment didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.999765932559967
},
{
"label": "POSITIVE",
"score": 0.00023407445405609906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can I top-up any amount I wish on any given day? | {
"text": "Can I top-up any amount I wish on any given day?"
} | [
{
"label": "NEGATIVE",
"score": 0.976155161857605
},
{
"label": "POSITIVE",
"score": 0.023844869807362556
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Why do you need so much information about my identity? | {
"text": "Why do you need so much information about my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995977282524109
},
{
"label": "POSITIVE",
"score": 0.00040233792969956994
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Is there a fee for making a payment? If so, let me know why. | {
"text": "Is there a fee for making a payment? If so, let me know why."
} | [
{
"label": "NEGATIVE",
"score": 0.9989566802978516
},
{
"label": "POSITIVE",
"score": 0.0010433407733216882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees? | {
"text": "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988032579421997
},
{
"label": "POSITIVE",
"score": 0.0011967062018811703
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can you please tell me where my card is? I ordered it 2 weeks ago! | {
"text": "Can you please tell me where my card is? I ordered it 2 weeks ago!"
} | [
{
"label": "NEGATIVE",
"score": 0.9960795044898987
},
{
"label": "POSITIVE",
"score": 0.003920558840036392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
My card payment has the wrong exchange rate | {
"text": "My card payment has the wrong exchange rate"
} | [
{
"label": "NEGATIVE",
"score": 0.9995636343955994
},
{
"label": "POSITIVE",
"score": 0.00043632584856823087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I did not make a cash withdrawal that is on my statement | {
"text": "I did not make a cash withdrawal that is on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9957581162452698
},
{
"label": "POSITIVE",
"score": 0.00424190703779459
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Please tell me how to change my pin. | {
"text": "Please tell me how to change my pin."
} | [
{
"label": "NEGATIVE",
"score": 0.9876387119293213
},
{
"label": "POSITIVE",
"score": 0.01236136443912983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
If I make a mistake can I cancel the transaction? | {
"text": "If I make a mistake can I cancel the transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996024966239929
},
{
"label": "POSITIVE",
"score": 0.00039748146082274616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Can I receive my salary with this in another currency? | {
"text": "Can I receive my salary with this in another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987936019897461
},
{
"label": "POSITIVE",
"score": 0.0012063622707501054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive. | {
"text": "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive."
} | [
{
"label": "POSITIVE",
"score": 0.8736789226531982
},
{
"label": "NEGATIVE",
"score": 0.12632104754447937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What is the most I can top-up? | {
"text": "What is the most I can top-up?"
} | [
{
"label": "POSITIVE",
"score": 0.9948044419288635
},
{
"label": "NEGATIVE",
"score": 0.005195572506636381
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What should I do if my card doesn't work? | {
"text": "What should I do if my card doesn't work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995488524436951
},
{
"label": "POSITIVE",
"score": 0.00045117188710719347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How do I order a new card? The current one is about to expire. | {
"text": "How do I order a new card? The current one is about to expire."
} | [
{
"label": "NEGATIVE",
"score": 0.9987014532089233
},
{
"label": "POSITIVE",
"score": 0.0012984866043552756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How do I locate my PIN now that I have my card? | {
"text": "How do I locate my PIN now that I have my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987388253211975
},
{
"label": "POSITIVE",
"score": 0.0012611527927219868
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
If someone in a different country sends me money, do I have to pay a fee? | {
"text": "If someone in a different country sends me money, do I have to pay a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992700219154358
},
{
"label": "POSITIVE",
"score": 0.0007299267454072833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes? | {
"text": "I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995984435081482
},
{
"label": "POSITIVE",
"score": 0.0004015815502498299
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future. | {
"text": "I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future."
} | [
{
"label": "NEGATIVE",
"score": 0.8387265801429749
},
{
"label": "POSITIVE",
"score": 0.16127337515354156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What do I do about my expired card? | {
"text": "What do I do about my expired card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988829493522644
},
{
"label": "POSITIVE",
"score": 0.0011170640354976058
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Can you tell me the countries you provide support for. | {
"text": "Can you tell me the countries you provide support for."
} | [
{
"label": "POSITIVE",
"score": 0.9975874423980713
},
{
"label": "NEGATIVE",
"score": 0.0024125713389366865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How is this transfer supposed to work? It's not working for me. | {
"text": "How is this transfer supposed to work? It's not working for me."
} | [
{
"label": "NEGATIVE",
"score": 0.9997230172157288
},
{
"label": "POSITIVE",
"score": 0.00027695338940247893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
When I top-up, the app reverts it. | {
"text": "When I top-up, the app reverts it."
} | [
{
"label": "NEGATIVE",
"score": 0.9110838770866394
},
{
"label": "POSITIVE",
"score": 0.08891608566045761
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Are there downsides to using a disposable virtual cards? | {
"text": "Are there downsides to using a disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995028972625732
},
{
"label": "POSITIVE",
"score": 0.0004970929003320634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong? | {
"text": "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.999616265296936
},
{
"label": "POSITIVE",
"score": 0.00038370181573554873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I have a direct debit on my records that is strange and I need help. | {
"text": "I have a direct debit on my records that is strange and I need help."
} | [
{
"label": "NEGATIVE",
"score": 0.9978680610656738
},
{
"label": "POSITIVE",
"score": 0.0021319370716810226
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can other people top up my account? | {
"text": "Can other people top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.99672532081604
},
{
"label": "POSITIVE",
"score": 0.003274700604379177
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Can I exchange currency for different types? | {
"text": "Can I exchange currency for different types?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960728883743286
},
{
"label": "POSITIVE",
"score": 0.003927090670913458
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Are you able to make exchanges to EUR? | {
"text": "Are you able to make exchanges to EUR?"
} | [
{
"label": "POSITIVE",
"score": 0.9387925267219543
},
{
"label": "NEGATIVE",
"score": 0.06120746210217476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Why was I charged a fee when I withdrew money? | {
"text": "Why was I charged a fee when I withdrew money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992558360099792
},
{
"label": "POSITIVE",
"score": 0.0007441250490956008
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
My card is missing! Help! | {
"text": "My card is missing! Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993840456008911
},
{
"label": "POSITIVE",
"score": 0.000615991884842515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
What types of currencies do you accept? | {
"text": "What types of currencies do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.8533694744110107
},
{
"label": "POSITIVE",
"score": 0.14663051068782806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I had a payment reverted and would like to figure out why. | {
"text": "I had a payment reverted and would like to figure out why."
} | [
{
"label": "NEGATIVE",
"score": 0.9934764504432678
},
{
"label": "POSITIVE",
"score": 0.006523571442812681
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright. | {
"text": "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright."
} | [
{
"label": "NEGATIVE",
"score": 0.9992104768753052
},
{
"label": "POSITIVE",
"score": 0.0007895361050032079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I'm trying to use a cheque to top up | {
"text": "I'm trying to use a cheque to top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9996115565299988
},
{
"label": "POSITIVE",
"score": 0.00038844437221996486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
How long will it take for me to get my card? | {
"text": "How long will it take for me to get my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990272521972656
},
{
"label": "POSITIVE",
"score": 0.0009727575816214085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why won't you let me name X as a beneficiary? | {
"text": "Why won't you let me name X as a beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9864744544029236
},
{
"label": "POSITIVE",
"score": 0.013525490649044514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why would the app deny my top-up? | {
"text": "Why would the app deny my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972637891769409
},
{
"label": "POSITIVE",
"score": 0.0027361817192286253
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I need to cancel a purchase that I made the other day. | {
"text": "I need to cancel a purchase that I made the other day."
} | [
{
"label": "NEGATIVE",
"score": 0.9996718168258667
},
{
"label": "POSITIVE",
"score": 0.0003281872777733952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How can I Use thereto-top option? | {
"text": "How can I Use thereto-top option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989269375801086
},
{
"label": "POSITIVE",
"score": 0.0010730476351454854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What are the disposable cards for? | {
"text": "What are the disposable cards for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996011853218079
},
{
"label": "POSITIVE",
"score": 0.00039888391620479524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
When exchanging, how much are the rates? | {
"text": "When exchanging, how much are the rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952031373977661
},
{
"label": "POSITIVE",
"score": 0.00479682395234704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How do I top up my account using transfer? | {
"text": "How do I top up my account using transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986103773117065
},
{
"label": "POSITIVE",
"score": 0.0013896292075514793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this. | {
"text": "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this."
} | [
{
"label": "NEGATIVE",
"score": 0.9958171248435974
},
{
"label": "POSITIVE",
"score": 0.004182947333902121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I have a payment that I didn't make. | {
"text": "I have a payment that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.8282464742660522
},
{
"label": "POSITIVE",
"score": 0.17175346612930298
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Is there a charge for getting my money? | {
"text": "Is there a charge for getting my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988139867782593
},
{
"label": "POSITIVE",
"score": 0.001186076202429831
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why has my withdrawal not posted? | {
"text": "Why has my withdrawal not posted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984288811683655
},
{
"label": "POSITIVE",
"score": 0.0015710359439253807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I got charged twice | {
"text": "I got charged twice"
} | [
{
"label": "POSITIVE",
"score": 0.9106531143188477
},
{
"label": "NEGATIVE",
"score": 0.08934687823057175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Am I permitted to have a spare card? | {
"text": "Am I permitted to have a spare card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957770109176636
},
{
"label": "POSITIVE",
"score": 0.004223007243126631
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I got cash abroad and the exchange rate applied is wrong | {
"text": "I got cash abroad and the exchange rate applied is wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9996474981307983
},
{
"label": "POSITIVE",
"score": 0.00035252951784059405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why is my cash withdrawal still showing as pending? | {
"text": "Why is my cash withdrawal still showing as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991567134857178
},
{
"label": "POSITIVE",
"score": 0.0008432896574959159
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I thought you guys offered free transfers. Why was I charged? | {
"text": "I thought you guys offered free transfers. Why was I charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976375102996826
},
{
"label": "POSITIVE",
"score": 0.0023625497706234455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why didn't my transfer get to the recipient? | {
"text": "Why didn't my transfer get to the recipient?"
} | [
{
"label": "NEGATIVE",
"score": 0.994441568851471
},
{
"label": "POSITIVE",
"score": 0.005558392498642206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem? | {
"text": "I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925332069396973
},
{
"label": "POSITIVE",
"score": 0.007466790731996298
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I seem to of forgotten my passcode. | {
"text": "I seem to of forgotten my passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9997219443321228
},
{
"label": "POSITIVE",
"score": 0.00027798456721939147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Lost password | {
"text": "Lost password"
} | [
{
"label": "NEGATIVE",
"score": 0.9996770620346069
},
{
"label": "POSITIVE",
"score": 0.000322942272759974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
There's a payment with my card that I definitely didn't create. I don't know anyone by that name. | {
"text": "There's a payment with my card that I definitely didn't create. I don't know anyone by that name."
} | [
{
"label": "NEGATIVE",
"score": 0.9980567097663879
},
{
"label": "POSITIVE",
"score": 0.0019433072302490473
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why has my transfer been declined? | {
"text": "Why has my transfer been declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969490170478821
},
{
"label": "POSITIVE",
"score": 0.003051054896786809
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How can I change the currency I'm exchanging from AUD to GBP? | {
"text": "How can I change the currency I'm exchanging from AUD to GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994723200798035
},
{
"label": "POSITIVE",
"score": 0.0005277389427646995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
My money disappeared! Please help?? | {
"text": "My money disappeared! Please help??"
} | [
{
"label": "NEGATIVE",
"score": 0.9990776777267456
},
{
"label": "POSITIVE",
"score": 0.000922297069337219
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
My latest transfer seems to be missing. | {
"text": "My latest transfer seems to be missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997665286064148
},
{
"label": "POSITIVE",
"score": 0.00023351739218924195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why was I charged an additional fee when paying with card? | {
"text": "Why was I charged an additional fee when paying with card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974445104598999
},
{
"label": "POSITIVE",
"score": 0.002555463695898652
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I can't get my actual card to work | {
"text": "I can't get my actual card to work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997650980949402
},
{
"label": "POSITIVE",
"score": 0.0002349063433939591
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Someone else might be using my card without my permission. | {
"text": "Someone else might be using my card without my permission."
} | [
{
"label": "NEGATIVE",
"score": 0.9995113611221313
},
{
"label": "POSITIVE",
"score": 0.0004886772367171943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Can I use my account before the identity verification is complete? | {
"text": "Can I use my account before the identity verification is complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994539618492126
},
{
"label": "POSITIVE",
"score": 0.0005460958345793188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Do I have to manually top up once I'm too low? | {
"text": "Do I have to manually top up once I'm too low?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976766705513
},
{
"label": "POSITIVE",
"score": 0.002323391381651163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
There is a payment that has not processed. | {
"text": "There is a payment that has not processed."
} | [
{
"label": "NEGATIVE",
"score": 0.9975398778915405
},
{
"label": "POSITIVE",
"score": 0.002460142131894827
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |