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The app is saying I made a withdrawl but I didn't.
{ "text": "The app is saying I made a withdrawl but I didn't." }
[ { "label": "NEGATIVE", "score": 0.9934338331222534 }, { "label": "POSITIVE", "score": 0.006566183641552925 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
How can I receive money from someone?
{ "text": "How can I receive money from someone?" }
[ { "label": "NEGATIVE", "score": 0.9992387294769287 }, { "label": "POSITIVE", "score": 0.0007612881599925458 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
top up cancellation
{ "text": "top up cancellation" }
[ { "label": "NEGATIVE", "score": 0.9986121654510498 }, { "label": "POSITIVE", "score": 0.0013877947349101305 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Are you sure this is the interbank exchange rate? This rate is really bad.
{ "text": "Are you sure this is the interbank exchange rate? This rate is really bad." }
[ { "label": "NEGATIVE", "score": 0.9998040795326233 }, { "label": "POSITIVE", "score": 0.0001959177607204765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I didn't make these transactions. Is someone else using my card?
{ "text": "I didn't make these transactions. Is someone else using my card?" }
[ { "label": "NEGATIVE", "score": 0.9990547299385071 }, { "label": "POSITIVE", "score": 0.0009452533558942378 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
I deactivated my card but would like to reactivate it.
{ "text": "I deactivated my card but would like to reactivate it." }
[ { "label": "POSITIVE", "score": 0.9894773364067078 }, { "label": "NEGATIVE", "score": 0.010522645898163319 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
My phone is lost I don't want someone to use my account, what can I do?
{ "text": "My phone is lost I don't want someone to use my account, what can I do?" }
[ { "label": "NEGATIVE", "score": 0.999528169631958 }, { "label": "POSITIVE", "score": 0.00047183845890685916 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
How do I delete an account?
{ "text": "How do I delete an account?" }
[ { "label": "NEGATIVE", "score": 0.9995586276054382 }, { "label": "POSITIVE", "score": 0.0004413456772454083 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
How long does a transfer transaction take?
{ "text": "How long does a transfer transaction take?" }
[ { "label": "NEGATIVE", "score": 0.9987216591835022 }, { "label": "POSITIVE", "score": 0.0012783006532117724 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Why are you charging me a transfer fee?
{ "text": "Why are you charging me a transfer fee?" }
[ { "label": "NEGATIVE", "score": 0.9984807372093201 }, { "label": "POSITIVE", "score": 0.001519302255474031 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Please explain why my top-up didn't go through.
{ "text": "Please explain why my top-up didn't go through." }
[ { "label": "NEGATIVE", "score": 0.9900017976760864 }, { "label": "POSITIVE", "score": 0.009998153895139694 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Where do I find my PIN for my new card?
{ "text": "Where do I find my PIN for my new card?" }
[ { "label": "NEGATIVE", "score": 0.9993100166320801 }, { "label": "POSITIVE", "score": 0.0006899283616803586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?
{ "text": "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?" }
[ { "label": "NEGATIVE", "score": 0.9978286623954773 }, { "label": "POSITIVE", "score": 0.00217136787250638 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?
{ "text": "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?" }
[ { "label": "NEGATIVE", "score": 0.9978798627853394 }, { "label": "POSITIVE", "score": 0.0021201567724347115 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Which credit card top-ups do you accept?
{ "text": "Which credit card top-ups do you accept?" }
[ { "label": "NEGATIVE", "score": 0.973057746887207 }, { "label": "POSITIVE", "score": 0.026942264288663864 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
My card couldn't complete a transfer, why?
{ "text": "My card couldn't complete a transfer, why?" }
[ { "label": "NEGATIVE", "score": 0.9996696710586548 }, { "label": "POSITIVE", "score": 0.0003303447738289833 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?
{ "text": "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?" }
[ { "label": "NEGATIVE", "score": 0.9991393089294434 }, { "label": "POSITIVE", "score": 0.0008606225601397455 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Why is this payment on my app
{ "text": "Why is this payment on my app" }
[ { "label": "NEGATIVE", "score": 0.9964898228645325 }, { "label": "POSITIVE", "score": 0.0035101822577416897 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Why have I been charged a small fee to use my card?
{ "text": "Why have I been charged a small fee to use my card?" }
[ { "label": "NEGATIVE", "score": 0.9981921315193176 }, { "label": "POSITIVE", "score": 0.0018079233122989535 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Why would a merchant revert my payment?
{ "text": "Why would a merchant revert my payment?" }
[ { "label": "NEGATIVE", "score": 0.9976096153259277 }, { "label": "POSITIVE", "score": 0.002390397945418954 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Did you deactivate my card it's not working anymore
{ "text": "Did you deactivate my card it's not working anymore" }
[ { "label": "NEGATIVE", "score": 0.9995474219322205 }, { "label": "POSITIVE", "score": 0.00045261025661602616 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Why is my transfer taking so long to complete?
{ "text": "Why is my transfer taking so long to complete?" }
[ { "label": "NEGATIVE", "score": 0.998894989490509 }, { "label": "POSITIVE", "score": 0.0011050384491682053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I made a bank transfer and the balance hasn't updated yet.
{ "text": "I made a bank transfer and the balance hasn't updated yet." }
[ { "label": "NEGATIVE", "score": 0.9993077516555786 }, { "label": "POSITIVE", "score": 0.0006922948523424566 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
What locations can I get money from?
{ "text": "What locations can I get money from?" }
[ { "label": "NEGATIVE", "score": 0.9988516569137573 }, { "label": "POSITIVE", "score": 0.0011483216658234596 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
I just noticed my transfer was declined and I don't know why. Can you help me?
{ "text": "I just noticed my transfer was declined and I don't know why. Can you help me?" }
[ { "label": "NEGATIVE", "score": 0.9979275465011597 }, { "label": "POSITIVE", "score": 0.002072382252663374 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I checked my statement and am being charged one pound. Where did this charge come from?
{ "text": "I checked my statement and am being charged one pound. Where did this charge come from?" }
[ { "label": "NEGATIVE", "score": 0.9980450868606567 }, { "label": "POSITIVE", "score": 0.0019549562130123377 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
What's the problem? My card keeps getting declined for top up. I need to know what is going on.
{ "text": "What's the problem? My card keeps getting declined for top up. I need to know what is going on." }
[ { "label": "NEGATIVE", "score": 0.9995099306106567 }, { "label": "POSITIVE", "score": 0.0004901242791675031 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
My transfer's stuck on pending.
{ "text": "My transfer's stuck on pending." }
[ { "label": "NEGATIVE", "score": 0.9969273209571838 }, { "label": "POSITIVE", "score": 0.0030726324766874313 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
The app has rejected my top up.
{ "text": "The app has rejected my top up." }
[ { "label": "NEGATIVE", "score": 0.9997175335884094 }, { "label": "POSITIVE", "score": 0.0002824185648933053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.
{ "text": "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete." }
[ { "label": "NEGATIVE", "score": 0.9806226491928101 }, { "label": "POSITIVE", "score": 0.019377311691641808 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Is there a charge for getting more cards?
{ "text": "Is there a charge for getting more cards?" }
[ { "label": "NEGATIVE", "score": 0.9982056617736816 }, { "label": "POSITIVE", "score": 0.0017943264683708549 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Why isn't my Google Pay top up working for me? Did I do something wrong?
{ "text": "Why isn't my Google Pay top up working for me? Did I do something wrong?" }
[ { "label": "NEGATIVE", "score": 0.9994008541107178 }, { "label": "POSITIVE", "score": 0.0005991248181089759 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
I need help with understanding why my card is not working.
{ "text": "I need help with understanding why my card is not working." }
[ { "label": "NEGATIVE", "score": 0.9996803998947144 }, { "label": "POSITIVE", "score": 0.0003196457982994616 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Is there a few for exchanging foreign currencies?
{ "text": "Is there a few for exchanging foreign currencies?" }
[ { "label": "NEGATIVE", "score": 0.9981828331947327 }, { "label": "POSITIVE", "score": 0.0018170945113524795 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
I deposited some cash but it hasn't shown up in my account yet, what's going on?
{ "text": "I deposited some cash but it hasn't shown up in my account yet, what's going on?" }
[ { "label": "NEGATIVE", "score": 0.9988631010055542 }, { "label": "POSITIVE", "score": 0.0011369757121428847 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Will the duplicated payment be refunded?
{ "text": "Will the duplicated payment be refunded?" }
[ { "label": "NEGATIVE", "score": 0.9983432292938232 }, { "label": "POSITIVE", "score": 0.0016567386919632554 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I'm interested in using fiat currencies, which do you support?
{ "text": "I'm interested in using fiat currencies, which do you support?" }
[ { "label": "NEGATIVE", "score": 0.8296002745628357 }, { "label": "POSITIVE", "score": 0.1703997254371643 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?
{ "text": "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?" }
[ { "label": "NEGATIVE", "score": 0.993353009223938 }, { "label": "POSITIVE", "score": 0.006646937690675259 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?
{ "text": "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?" }
[ { "label": "NEGATIVE", "score": 0.9978156089782715 }, { "label": "POSITIVE", "score": 0.0021843246649950743 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
What locations allow me to withdraw money?
{ "text": "What locations allow me to withdraw money?" }
[ { "label": "NEGATIVE", "score": 0.9991539716720581 }, { "label": "POSITIVE", "score": 0.0008460269891656935 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
I tried to withdraw cash from your ATM but my transaction was cancelled.
{ "text": "I tried to withdraw cash from your ATM but my transaction was cancelled." }
[ { "label": "NEGATIVE", "score": 0.9994669556617737 }, { "label": "POSITIVE", "score": 0.0005330675630830228 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
What do the disposable cards do?
{ "text": "What do the disposable cards do?" }
[ { "label": "NEGATIVE", "score": 0.9987573623657227 }, { "label": "POSITIVE", "score": 0.0012426808243617415 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
When do I set up my card PIN?
{ "text": "When do I set up my card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9982600808143616 }, { "label": "POSITIVE", "score": 0.001739915693178773 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
Is it possible to hold money in different currencies?
{ "text": "Is it possible to hold money in different currencies?" }
[ { "label": "NEGATIVE", "score": 0.9963183403015137 }, { "label": "POSITIVE", "score": 0.0036816103383898735 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
can i get a virtual card online
{ "text": "can i get a virtual card online" }
[ { "label": "NEGATIVE", "score": 0.9806122183799744 }, { "label": "POSITIVE", "score": 0.019387783482670784 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
has my card payment been reverted?
{ "text": "has my card payment been reverted?" }
[ { "label": "NEGATIVE", "score": 0.9989093542098999 }, { "label": "POSITIVE", "score": 0.0010906544048339128 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Why was I not able to get cash from the ATM?
{ "text": "Why was I not able to get cash from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.999638557434082 }, { "label": "POSITIVE", "score": 0.00036139768781140447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
How can correct Top up with the app to work correctly?
{ "text": "How can correct Top up with the app to work correctly?" }
[ { "label": "NEGATIVE", "score": 0.9967166781425476 }, { "label": "POSITIVE", "score": 0.003283316968008876 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
I should have a refund in my statement but I can't see it
{ "text": "I should have a refund in my statement but I can't see it" }
[ { "label": "NEGATIVE", "score": 0.9978368878364563 }, { "label": "POSITIVE", "score": 0.002163106109946966 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I need to exchange my GBP to AUD, how would I do this?
{ "text": "I need to exchange my GBP to AUD, how would I do this?" }
[ { "label": "NEGATIVE", "score": 0.9996190071105957 }, { "label": "POSITIVE", "score": 0.0003810197813436389 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?
{ "text": "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?" }
[ { "label": "NEGATIVE", "score": 0.9993005990982056 }, { "label": "POSITIVE", "score": 0.0006994138238951564 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
How many digits identify the top-up verification code?
{ "text": "How many digits identify the top-up verification code?" }
[ { "label": "NEGATIVE", "score": 0.9989500641822815 }, { "label": "POSITIVE", "score": 0.0010499811032786965 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
How are the exchange rates for transfers calculated?
{ "text": "How are the exchange rates for transfers calculated?" }
[ { "label": "NEGATIVE", "score": 0.9994204044342041 }, { "label": "POSITIVE", "score": 0.0005796224577352405 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
Why isn't my refund showing up?
{ "text": "Why isn't my refund showing up?" }
[ { "label": "NEGATIVE", "score": 0.9985305070877075 }, { "label": "POSITIVE", "score": 0.0014694673009216785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
This exchange rate on my purchase is wrong.
{ "text": "This exchange rate on my purchase is wrong." }
[ { "label": "NEGATIVE", "score": 0.9996863603591919 }, { "label": "POSITIVE", "score": 0.0003137079766020179 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I want one of the virtual cards!
{ "text": "I want one of the virtual cards!" }
[ { "label": "NEGATIVE", "score": 0.9058405756950378 }, { "label": "POSITIVE", "score": 0.09415946155786514 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?
{ "text": "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?" }
[ { "label": "POSITIVE", "score": 0.5012137293815613 }, { "label": "NEGATIVE", "score": 0.49878621101379395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
I need clarity on why my card is not working.
{ "text": "I need clarity on why my card is not working." }
[ { "label": "NEGATIVE", "score": 0.999530553817749 }, { "label": "POSITIVE", "score": 0.0004694060480687767 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
What's the process for topping up my card?
{ "text": "What's the process for topping up my card?" }
[ { "label": "NEGATIVE", "score": 0.9815911054611206 }, { "label": "POSITIVE", "score": 0.01840890571475029 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
Can I have more disposable cards?
{ "text": "Can I have more disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9994421601295471 }, { "label": "POSITIVE", "score": 0.0005577976698987186 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
My payment didn't work and the money is in back in my account.
{ "text": "My payment didn't work and the money is in back in my account." }
[ { "label": "NEGATIVE", "score": 0.9993656277656555 }, { "label": "POSITIVE", "score": 0.000634389987681061 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help.
{ "text": "Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help." }
[ { "label": "NEGATIVE", "score": 0.9988211989402771 }, { "label": "POSITIVE", "score": 0.0011788377305492759 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
how do i find out about transfers
{ "text": "how do i find out about transfers" }
[ { "label": "NEGATIVE", "score": 0.6490591764450073 }, { "label": "POSITIVE", "score": 0.35094088315963745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
Is there a way to revert a transaction?
{ "text": "Is there a way to revert a transaction?" }
[ { "label": "NEGATIVE", "score": 0.9992376565933228 }, { "label": "POSITIVE", "score": 0.0007623327546752989 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
My first choice would be Mastercard.
{ "text": "My first choice would be Mastercard." }
[ { "label": "NEGATIVE", "score": 0.9847240447998047 }, { "label": "POSITIVE", "score": 0.015275954268872738 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
What are the steps to change my PIN to something else?
{ "text": "What are the steps to change my PIN to something else?" }
[ { "label": "NEGATIVE", "score": 0.9981492757797241 }, { "label": "POSITIVE", "score": 0.0018507624045014381 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
What are the reasons to be charged a fee on card payments?
{ "text": "What are the reasons to be charged a fee on card payments?" }
[ { "label": "NEGATIVE", "score": 0.9977194666862488 }, { "label": "POSITIVE", "score": 0.0022804844193160534 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Is there a fee to get an actual card?
{ "text": "Is there a fee to get an actual card?" }
[ { "label": "NEGATIVE", "score": 0.9967328310012817 }, { "label": "POSITIVE", "score": 0.003267129184678197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
I got less cash than what I specified for through the ATM.
{ "text": "I got less cash than what I specified for through the ATM." }
[ { "label": "NEGATIVE", "score": 0.998775064945221 }, { "label": "POSITIVE", "score": 0.001224904553964734 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
The transfer I tried to make failed.
{ "text": "The transfer I tried to make failed." }
[ { "label": "NEGATIVE", "score": 0.9997398257255554 }, { "label": "POSITIVE", "score": 0.0002602249151095748 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
No option to top up with a cheque ?
{ "text": "No option to top up with a cheque ?" }
[ { "label": "NEGATIVE", "score": 0.9993430972099304 }, { "label": "POSITIVE", "score": 0.0006568878889083862 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.
{ "text": "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent." }
[ { "label": "NEGATIVE", "score": 0.9954580068588257 }, { "label": "POSITIVE", "score": 0.004542052745819092 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I still don't have a card. How do I get one?
{ "text": "I still don't have a card. How do I get one?" }
[ { "label": "NEGATIVE", "score": 0.9994211196899414 }, { "label": "POSITIVE", "score": 0.0005788675043731928 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Canceling my order is what I need to do right now.
{ "text": "Canceling my order is what I need to do right now." }
[ { "label": "NEGATIVE", "score": 0.9996151924133301 }, { "label": "POSITIVE", "score": 0.00038481029332615435 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Will my card be here soon?
{ "text": "Will my card be here soon?" }
[ { "label": "NEGATIVE", "score": 0.9616907238960266 }, { "label": "POSITIVE", "score": 0.038309287279844284 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
why did my account decline a incoming transfer
{ "text": "why did my account decline a incoming transfer" }
[ { "label": "NEGATIVE", "score": 0.9988688826560974 }, { "label": "POSITIVE", "score": 0.0011311338748782873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
My card doesn't work when I use it.
{ "text": "My card doesn't work when I use it." }
[ { "label": "NEGATIVE", "score": 0.9997233748435974 }, { "label": "POSITIVE", "score": 0.00027657317696139216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
How long is the wait for a money transfer to post?
{ "text": "How long is the wait for a money transfer to post?" }
[ { "label": "NEGATIVE", "score": 0.999406099319458 }, { "label": "POSITIVE", "score": 0.0005939363036304712 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
What do I do if I completed a money transfer but the recipient hasn't received it?
{ "text": "What do I do if I completed a money transfer but the recipient hasn't received it?" }
[ { "label": "NEGATIVE", "score": 0.999639630317688 }, { "label": "POSITIVE", "score": 0.00036034794175066054 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I wanna revert a transaction i did this morning.
{ "text": "I wanna revert a transaction i did this morning." }
[ { "label": "NEGATIVE", "score": 0.9984849095344543 }, { "label": "POSITIVE", "score": 0.0015151050174608827 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound.
{ "text": "There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound." }
[ { "label": "NEGATIVE", "score": 0.9989957213401794 }, { "label": "POSITIVE", "score": 0.0010043168440461159 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
What is the maximum I can top up?
{ "text": "What is the maximum I can top up?" }
[ { "label": "POSITIVE", "score": 0.9991878867149353 }, { "label": "NEGATIVE", "score": 0.0008121577557176352 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
I'm going to travel, can I have it add money automatically in certain intervals?
{ "text": "I'm going to travel, can I have it add money automatically in certain intervals?" }
[ { "label": "NEGATIVE", "score": 0.9966180920600891 }, { "label": "POSITIVE", "score": 0.0033819053787738085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
I am from X but am traveling to Y - how do I get currency for Y?
{ "text": "I am from X but am traveling to Y - how do I get currency for Y?" }
[ { "label": "NEGATIVE", "score": 0.9985311031341553 }, { "label": "POSITIVE", "score": 0.0014688614755868912 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
What do I do to exchange currency?
{ "text": "What do I do to exchange currency?" }
[ { "label": "NEGATIVE", "score": 0.9974712133407593 }, { "label": "POSITIVE", "score": 0.00252886232919991 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
how many virtual cards can i have, i want 8
{ "text": "how many virtual cards can i have, i want 8" }
[ { "label": "NEGATIVE", "score": 0.9685460329055786 }, { "label": "POSITIVE", "score": 0.031454019248485565 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
Why is the transfer still pending? Can I do something?
{ "text": "Why is the transfer still pending? Can I do something?" }
[ { "label": "NEGATIVE", "score": 0.9991637468338013 }, { "label": "POSITIVE", "score": 0.0008362256921827793 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
What happens if my card payment is cancelled?
{ "text": "What happens if my card payment is cancelled?" }
[ { "label": "NEGATIVE", "score": 0.99958735704422 }, { "label": "POSITIVE", "score": 0.00041266673360951245 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
what countries can i use my card in
{ "text": "what countries can i use my card in" }
[ { "label": "NEGATIVE", "score": 0.9829009175300598 }, { "label": "POSITIVE", "score": 0.01709907315671444 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
I got charged a service fee on my account. Can it be waived since I didn't know about it before?
{ "text": "I got charged a service fee on my account. Can it be waived since I didn't know about it before?" }
[ { "label": "NEGATIVE", "score": 0.9934658408164978 }, { "label": "POSITIVE", "score": 0.006534177344292402 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Can my teenager have an account?
{ "text": "Can my teenager have an account?" }
[ { "label": "NEGATIVE", "score": 0.9968593120574951 }, { "label": "POSITIVE", "score": 0.0031406928319483995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
I found my card again. Can I put it back into the app?
{ "text": "I found my card again. Can I put it back into the app?" }
[ { "label": "NEGATIVE", "score": 0.9988338351249695 }, { "label": "POSITIVE", "score": 0.001166146364994347 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I hate this ATM, it charged me an extra fee, Why did it charge?
{ "text": "I hate this ATM, it charged me an extra fee, Why did it charge?" }
[ { "label": "NEGATIVE", "score": 0.9995087385177612 }, { "label": "POSITIVE", "score": 0.0004912186996079981 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.
{ "text": "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check." }
[ { "label": "NEGATIVE", "score": 0.9879915118217468 }, { "label": "POSITIVE", "score": 0.012008527293801308 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Is my card frozen?
{ "text": "Is my card frozen?" }
[ { "label": "NEGATIVE", "score": 0.9983362555503845 }, { "label": "POSITIVE", "score": 0.0016638047527521849 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
How can I go about getting a disposable virtual card?
{ "text": "How can I go about getting a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9992826581001282 }, { "label": "POSITIVE", "score": 0.0007174217025749385 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
is there a way i can see source of money?
{ "text": "is there a way i can see source of money?" }
[ { "label": "NEGATIVE", "score": 0.998927652835846 }, { "label": "POSITIVE", "score": 0.001072365092113614 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Is it possible to have an item refunded?
{ "text": "Is it possible to have an item refunded?" }
[ { "label": "NEGATIVE", "score": 0.9978488683700562 }, { "label": "POSITIVE", "score": 0.0021511365193873644 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I wasn't able to withdraw money at an ATM
{ "text": "I wasn't able to withdraw money at an ATM" }
[ { "label": "POSITIVE", "score": 0.8411760330200195 }, { "label": "NEGATIVE", "score": 0.15882395207881927 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
My card is stolen. Help!
{ "text": "My card is stolen. Help!" }
[ { "label": "NEGATIVE", "score": 0.9967610239982605 }, { "label": "POSITIVE", "score": 0.0032389885745942593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null