text
stringlengths
13
409
inputs
dict
prediction
listlengths
2
2
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
There is payment showing that I didn't do.
{ "text": "There is payment showing that I didn't do." }
[ { "label": "NEGATIVE", "score": 0.9836441874504089 }, { "label": "POSITIVE", "score": 0.016355833038687706 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
How to modify my details.
{ "text": "How to modify my details." }
[ { "label": "NEGATIVE", "score": 0.9908525347709656 }, { "label": "POSITIVE", "score": 0.00914742797613144 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
Where can I find the verification code for a top-up?
{ "text": "Where can I find the verification code for a top-up?" }
[ { "label": "NEGATIVE", "score": 0.9995720982551575 }, { "label": "POSITIVE", "score": 0.00042793466127477586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?
{ "text": "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?" }
[ { "label": "NEGATIVE", "score": 0.9996529817581177 }, { "label": "POSITIVE", "score": 0.00034698256058618426 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
My phone was stolen, what should I do?
{ "text": "My phone was stolen, what should I do?" }
[ { "label": "NEGATIVE", "score": 0.9992958307266235 }, { "label": "POSITIVE", "score": 0.0007041346980258822 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
Is there something wrong with my ATM Card? Tried using it earlier and it did not work.
{ "text": "Is there something wrong with my ATM Card? Tried using it earlier and it did not work." }
[ { "label": "NEGATIVE", "score": 0.9997656941413879 }, { "label": "POSITIVE", "score": 0.00023426981351803988 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
How do I re-order a damaged card?
{ "text": "How do I re-order a damaged card?" }
[ { "label": "NEGATIVE", "score": 0.999714195728302 }, { "label": "POSITIVE", "score": 0.0002857709478121251 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
I believe that my transfer hasn't gone through.
{ "text": "I believe that my transfer hasn't gone through." }
[ { "label": "NEGATIVE", "score": 0.9914427399635315 }, { "label": "POSITIVE", "score": 0.008557242341339588 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
How is the exchange rate doing?
{ "text": "How is the exchange rate doing?" }
[ { "label": "NEGATIVE", "score": 0.9988915324211121 }, { "label": "POSITIVE", "score": 0.0011084803845733404 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
why do i need to verify the top up?
{ "text": "why do i need to verify the top up?" }
[ { "label": "NEGATIVE", "score": 0.9991750121116638 }, { "label": "POSITIVE", "score": 0.0008249406237155199 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
How can I configure what currency my salary is in if it's in GBP?
{ "text": "How can I configure what currency my salary is in if it's in GBP?" }
[ { "label": "NEGATIVE", "score": 0.9994701743125916 }, { "label": "POSITIVE", "score": 0.0005298811593092978 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
Why have I not received my PIN
{ "text": "Why have I not received my PIN" }
[ { "label": "NEGATIVE", "score": 0.9959989786148071 }, { "label": "POSITIVE", "score": 0.004001005552709103 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
My card stopped working after multiple transactions. Why?
{ "text": "My card stopped working after multiple transactions. Why?" }
[ { "label": "NEGATIVE", "score": 0.9996840953826904 }, { "label": "POSITIVE", "score": 0.00031598019995726645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
How long does it take to get money from Europe?
{ "text": "How long does it take to get money from Europe?" }
[ { "label": "NEGATIVE", "score": 0.9993433356285095 }, { "label": "POSITIVE", "score": 0.0006566926022060215 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Where do I find the verification code for the card I'm topping up?
{ "text": "Where do I find the verification code for the card I'm topping up?" }
[ { "label": "NEGATIVE", "score": 0.9991812109947205 }, { "label": "POSITIVE", "score": 0.0008187536150217056 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
How do I top up?
{ "text": "How do I top up?" }
[ { "label": "POSITIVE", "score": 0.6867656707763672 }, { "label": "NEGATIVE", "score": 0.3132343292236328 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
I would like to know how my friend would be able to send me money
{ "text": "I would like to know how my friend would be able to send me money" }
[ { "label": "NEGATIVE", "score": 0.9602299332618713 }, { "label": "POSITIVE", "score": 0.039770081639289856 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
I was charged twice for a few things this week when I only bought one. What do I do?
{ "text": "I was charged twice for a few things this week when I only bought one. What do I do?" }
[ { "label": "NEGATIVE", "score": 0.9972251653671265 }, { "label": "POSITIVE", "score": 0.0027748297434300184 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
After I attempted a transfer, it failed.
{ "text": "After I attempted a transfer, it failed." }
[ { "label": "NEGATIVE", "score": 0.9996837377548218 }, { "label": "POSITIVE", "score": 0.0003163364890497178 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
My money transfer has not happened yet
{ "text": "My money transfer has not happened yet" }
[ { "label": "NEGATIVE", "score": 0.998262345790863 }, { "label": "POSITIVE", "score": 0.0017376720206812024 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
What can I expect at card expiration?
{ "text": "What can I expect at card expiration?" }
[ { "label": "NEGATIVE", "score": 0.9951286315917969 }, { "label": "POSITIVE", "score": 0.004871373064815998 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
What do I need to do in order to use my card I just got?
{ "text": "What do I need to do in order to use my card I just got?" }
[ { "label": "NEGATIVE", "score": 0.998515784740448 }, { "label": "POSITIVE", "score": 0.0014842672972008586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
The app says I made a cash withdrawal that I didn't make
{ "text": "The app says I made a cash withdrawal that I didn't make" }
[ { "label": "NEGATIVE", "score": 0.9964643716812134 }, { "label": "POSITIVE", "score": 0.00353555497713387 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I see a $1 charge in a transaction.
{ "text": "I see a $1 charge in a transaction." }
[ { "label": "NEGATIVE", "score": 0.9917218089103699 }, { "label": "POSITIVE", "score": 0.008278231136500835 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Why hasn't my top up gone through?
{ "text": "Why hasn't my top up gone through?" }
[ { "label": "NEGATIVE", "score": 0.9972004890441895 }, { "label": "POSITIVE", "score": 0.0027994862757623196 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
There's a direct debit payment that I don't recognize.
{ "text": "There's a direct debit payment that I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9952736496925354 }, { "label": "POSITIVE", "score": 0.0047263880260288715 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?
{ "text": "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?" }
[ { "label": "NEGATIVE", "score": 0.9989523887634277 }, { "label": "POSITIVE", "score": 0.0010476057650521398 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Where can I use this card?
{ "text": "Where can I use this card?" }
[ { "label": "NEGATIVE", "score": 0.9986963868141174 }, { "label": "POSITIVE", "score": 0.001303690718486905 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
I need more assistance with how to activate my card.
{ "text": "I need more assistance with how to activate my card." }
[ { "label": "NEGATIVE", "score": 0.9992572665214539 }, { "label": "POSITIVE", "score": 0.000742679403629154 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
What's the limit for auto top-up?
{ "text": "What's the limit for auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9915874600410461 }, { "label": "POSITIVE", "score": 0.008412475697696209 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?
{ "text": "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?" }
[ { "label": "NEGATIVE", "score": 0.9994644522666931 }, { "label": "POSITIVE", "score": 0.0005356071633286774 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.
{ "text": "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees." }
[ { "label": "NEGATIVE", "score": 0.9992008805274963 }, { "label": "POSITIVE", "score": 0.0007991452584974468 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Where is my money transfer?
{ "text": "Where is my money transfer?" }
[ { "label": "NEGATIVE", "score": 0.999333918094635 }, { "label": "POSITIVE", "score": 0.0006660856306552887 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
There has been a payment in the App that has not be done by me.
{ "text": "There has been a payment in the App that has not be done by me." }
[ { "label": "NEGATIVE", "score": 0.9939060807228088 }, { "label": "POSITIVE", "score": 0.006093956995755434 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I need my refund as soon as possible. What else do I have to do?
{ "text": "I need my refund as soon as possible. What else do I have to do?" }
[ { "label": "NEGATIVE", "score": 0.9992539286613464 }, { "label": "POSITIVE", "score": 0.0007460147025994956 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Is it right that I've been charged for transferring money?
{ "text": "Is it right that I've been charged for transferring money?" }
[ { "label": "NEGATIVE", "score": 0.9915996789932251 }, { "label": "POSITIVE", "score": 0.008400378748774529 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
How do I deposit cash?
{ "text": "How do I deposit cash?" }
[ { "label": "NEGATIVE", "score": 0.9981343150138855 }, { "label": "POSITIVE", "score": 0.0018656877800822258 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
My card has been found. Is there any way for me to put it back into the app?
{ "text": "My card has been found. Is there any way for me to put it back into the app?" }
[ { "label": "NEGATIVE", "score": 0.9995023012161255 }, { "label": "POSITIVE", "score": 0.0004977367352694273 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
help me find where this money came from
{ "text": "help me find where this money came from" }
[ { "label": "NEGATIVE", "score": 0.9986893534660339 }, { "label": "POSITIVE", "score": 0.0013106936821714044 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Top up not available in my wallet.
{ "text": "Top up not available in my wallet." }
[ { "label": "NEGATIVE", "score": 0.9996052384376526 }, { "label": "POSITIVE", "score": 0.00039473886135965586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
How long do I need to wait to see an update after I make a bank transfer?
{ "text": "How long do I need to wait to see an update after I make a bank transfer?" }
[ { "label": "NEGATIVE", "score": 0.9991462230682373 }, { "label": "POSITIVE", "score": 0.0008537437533959746 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
my atm transaction was wrong
{ "text": "my atm transaction was wrong" }
[ { "label": "NEGATIVE", "score": 0.9994902610778809 }, { "label": "POSITIVE", "score": 0.0005097304820083082 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Why are you asking so many questions about who I am
{ "text": "Why are you asking so many questions about who I am" }
[ { "label": "NEGATIVE", "score": 0.9976338148117065 }, { "label": "POSITIVE", "score": 0.002366204047575593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
Can I have more physical cards?
{ "text": "Can I have more physical cards?" }
[ { "label": "NEGATIVE", "score": 0.9980601668357849 }, { "label": "POSITIVE", "score": 0.0019398200092837214 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
How can I tell where the money came from?
{ "text": "How can I tell where the money came from?" }
[ { "label": "NEGATIVE", "score": 0.9993534684181213 }, { "label": "POSITIVE", "score": 0.0006465599872171879 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?
{ "text": "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?" }
[ { "label": "NEGATIVE", "score": 0.9979111552238464 }, { "label": "POSITIVE", "score": 0.00208879797719419 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
went somewhere else, need to change details
{ "text": "went somewhere else, need to change details" }
[ { "label": "NEGATIVE", "score": 0.9988340735435486 }, { "label": "POSITIVE", "score": 0.0011659819865599275 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
How much can I withdrawal in one month without incurring fees?
{ "text": "How much can I withdrawal in one month without incurring fees?" }
[ { "label": "NEGATIVE", "score": 0.9950656294822693 }, { "label": "POSITIVE", "score": 0.004934345372021198 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.
{ "text": "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money." }
[ { "label": "NEGATIVE", "score": 0.9994237422943115 }, { "label": "POSITIVE", "score": 0.0005762974615208805 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I accidentally made a payment to a wrong account. What should I do?
{ "text": "I accidentally made a payment to a wrong account. What should I do?" }
[ { "label": "NEGATIVE", "score": 0.9996594190597534 }, { "label": "POSITIVE", "score": 0.00034062316990457475 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
How long does a top-up take to go through?
{ "text": "How long does a top-up take to go through?" }
[ { "label": "NEGATIVE", "score": 0.9986491799354553 }, { "label": "POSITIVE", "score": 0.0013508409028872848 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Why can I not take out cash?
{ "text": "Why can I not take out cash?" }
[ { "label": "NEGATIVE", "score": 0.9965795874595642 }, { "label": "POSITIVE", "score": 0.003420417895540595 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?
{ "text": "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?" }
[ { "label": "NEGATIVE", "score": 0.9997115731239319 }, { "label": "POSITIVE", "score": 0.0002884185523726046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
Hold old do my kids have to be to use the service?
{ "text": "Hold old do my kids have to be to use the service?" }
[ { "label": "NEGATIVE", "score": 0.9978275895118713 }, { "label": "POSITIVE", "score": 0.002172368112951517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy. I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee. What is this for?
{ "text": "I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy. I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee. What is this for?" }
[ { "label": "NEGATIVE", "score": 0.9853705167770386 }, { "label": "POSITIVE", "score": 0.014629453420639038 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I think my top up has been reverted
{ "text": "I think my top up has been reverted" }
[ { "label": "NEGATIVE", "score": 0.9978699684143066 }, { "label": "POSITIVE", "score": 0.002129994099959731 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
My payment has been declined several times. Can you help me?
{ "text": "My payment has been declined several times. Can you help me?" }
[ { "label": "NEGATIVE", "score": 0.9925641417503357 }, { "label": "POSITIVE", "score": 0.007435843348503113 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
What systems do you have in place for my security when using my card for everyday purchases?
{ "text": "What systems do you have in place for my security when using my card for everyday purchases?" }
[ { "label": "NEGATIVE", "score": 0.9981163740158081 }, { "label": "POSITIVE", "score": 0.0018835891969501972 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
My card payment is being declined and I've tried several times.
{ "text": "My card payment is being declined and I've tried several times." }
[ { "label": "NEGATIVE", "score": 0.7466548681259155 }, { "label": "POSITIVE", "score": 0.2533450722694397 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?
{ "text": "Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?" }
[ { "label": "NEGATIVE", "score": 0.9997262358665466 }, { "label": "POSITIVE", "score": 0.0002737381437327713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Money was taken out without my consent,
{ "text": "Money was taken out without my consent," }
[ { "label": "NEGATIVE", "score": 0.9992210865020752 }, { "label": "POSITIVE", "score": 0.0007788860821165144 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.
{ "text": "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please." }
[ { "label": "NEGATIVE", "score": 0.9997112154960632 }, { "label": "POSITIVE", "score": 0.0002887842711061239 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
What are my options for holding money in multiple currencies?
{ "text": "What are my options for holding money in multiple currencies?" }
[ { "label": "NEGATIVE", "score": 0.9986783862113953 }, { "label": "POSITIVE", "score": 0.001321622054092586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
Why is my transfer pending?
{ "text": "Why is my transfer pending?" }
[ { "label": "NEGATIVE", "score": 0.998654842376709 }, { "label": "POSITIVE", "score": 0.0013450747355818748 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
There was a fee charged when I paid with my card.
{ "text": "There was a fee charged when I paid with my card." }
[ { "label": "NEGATIVE", "score": 0.9960070252418518 }, { "label": "POSITIVE", "score": 0.003993021324276924 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
How do I edit the personal details on my account?
{ "text": "How do I edit the personal details on my account?" }
[ { "label": "NEGATIVE", "score": 0.9992029070854187 }, { "label": "POSITIVE", "score": 0.0007970955921337008 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
Is there a charge for exchanging foreign currency?
{ "text": "Is there a charge for exchanging foreign currency?" }
[ { "label": "NEGATIVE", "score": 0.9983223080635071 }, { "label": "POSITIVE", "score": 0.0016776274424046278 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
Your foreign exchange rate is wrong.
{ "text": "Your foreign exchange rate is wrong." }
[ { "label": "NEGATIVE", "score": 0.999718964099884 }, { "label": "POSITIVE", "score": 0.00028097874019294977 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
How long do you have to wait to see your virtual card your ordered?
{ "text": "How long do you have to wait to see your virtual card your ordered?" }
[ { "label": "NEGATIVE", "score": 0.9981909394264221 }, { "label": "POSITIVE", "score": 0.0018090896774083376 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
What is the daily limit on my card?
{ "text": "What is the daily limit on my card?" }
[ { "label": "NEGATIVE", "score": 0.9914901852607727 }, { "label": "POSITIVE", "score": 0.008509847335517406 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
Is my card accepted anywhere?
{ "text": "Is my card accepted anywhere?" }
[ { "label": "NEGATIVE", "score": 0.9909029603004456 }, { "label": "POSITIVE", "score": 0.009096982888877392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
Is there a way to see my money's source?
{ "text": "Is there a way to see my money's source?" }
[ { "label": "NEGATIVE", "score": 0.999150276184082 }, { "label": "POSITIVE", "score": 0.000849775446113199 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?
{ "text": "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?" }
[ { "label": "NEGATIVE", "score": 0.9991480112075806 }, { "label": "POSITIVE", "score": 0.0008519819239154458 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?
{ "text": "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?" }
[ { "label": "NEGATIVE", "score": 0.8968744874000549 }, { "label": "POSITIVE", "score": 0.10312546789646149 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Can I use my card at an ATM?
{ "text": "Can I use my card at an ATM?" }
[ { "label": "NEGATIVE", "score": 0.9982542395591736 }, { "label": "POSITIVE", "score": 0.0017457145731896162 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
I want to link my new card. Can you help?
{ "text": "I want to link my new card. Can you help?" }
[ { "label": "NEGATIVE", "score": 0.9923203587532043 }, { "label": "POSITIVE", "score": 0.007679575122892857 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
Which flat currencies do you support for holding and exchange?
{ "text": "Which flat currencies do you support for holding and exchange?" }
[ { "label": "NEGATIVE", "score": 0.9997187256813049 }, { "label": "POSITIVE", "score": 0.000281264481600374 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
Card payment is showing as pending
{ "text": "Card payment is showing as pending" }
[ { "label": "NEGATIVE", "score": 0.9594588279724121 }, { "label": "POSITIVE", "score": 0.04054120182991028 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Do I need to use a limit on top-ups?
{ "text": "Do I need to use a limit on top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9988741278648376 }, { "label": "POSITIVE", "score": 0.0011258143931627274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
What should I do if I exceed my PIN tries?
{ "text": "What should I do if I exceed my PIN tries?" }
[ { "label": "NEGATIVE", "score": 0.9988076686859131 }, { "label": "POSITIVE", "score": 0.0011923881247639656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Why can't I add any beneficiary I choose?
{ "text": "Why can't I add any beneficiary I choose?" }
[ { "label": "NEGATIVE", "score": 0.999254047870636 }, { "label": "POSITIVE", "score": 0.0007459514308720827 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Is it possible to give a second card from my account to my daughter?
{ "text": "Is it possible to give a second card from my account to my daughter?" }
[ { "label": "NEGATIVE", "score": 0.999226450920105 }, { "label": "POSITIVE", "score": 0.0007735304534435272 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives
{ "text": "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives" }
[ { "label": "NEGATIVE", "score": 0.999299168586731 }, { "label": "POSITIVE", "score": 0.0007008162210695446 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Should I complete my security verification before I can use my account?
{ "text": "Should I complete my security verification before I can use my account?" }
[ { "label": "NEGATIVE", "score": 0.9996392726898193 }, { "label": "POSITIVE", "score": 0.00036066630855202675 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
How can a payment be declined
{ "text": "How can a payment be declined" }
[ { "label": "NEGATIVE", "score": 0.9919493198394775 }, { "label": "POSITIVE", "score": 0.008050651289522648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I have a question about fee for cash withdraw.
{ "text": "I have a question about fee for cash withdraw." }
[ { "label": "NEGATIVE", "score": 0.994281530380249 }, { "label": "POSITIVE", "score": 0.005718533415347338 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
What other currencies are available to change to?
{ "text": "What other currencies are available to change to?" }
[ { "label": "NEGATIVE", "score": 0.9957269430160522 }, { "label": "POSITIVE", "score": 0.00427313381806016 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?
{ "text": "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?" }
[ { "label": "NEGATIVE", "score": 0.9941360950469971 }, { "label": "POSITIVE", "score": 0.0058638728223741055 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.
{ "text": "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat." }
[ { "label": "NEGATIVE", "score": 0.9990453124046326 }, { "label": "POSITIVE", "score": 0.0009546653018333018 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I will be traveling. Can I add money automatically?
{ "text": "I will be traveling. Can I add money automatically?" }
[ { "label": "NEGATIVE", "score": 0.9773896336555481 }, { "label": "POSITIVE", "score": 0.022610332816839218 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
There's a €1 fee on my statement, why?
{ "text": "There's a €1 fee on my statement, why?" }
[ { "label": "NEGATIVE", "score": 0.9971598386764526 }, { "label": "POSITIVE", "score": 0.0028402169700711966 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.
{ "text": "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly." }
[ { "label": "POSITIVE", "score": 0.5423147678375244 }, { "label": "NEGATIVE", "score": 0.45768529176712036 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
How can I move money from my account at a different bank to the account I have at this bank.
{ "text": "How can I move money from my account at a different bank to the account I have at this bank." }
[ { "label": "NEGATIVE", "score": 0.999459445476532 }, { "label": "POSITIVE", "score": 0.0005405015544965863 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?
{ "text": "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?" }
[ { "label": "NEGATIVE", "score": 0.999504804611206 }, { "label": "POSITIVE", "score": 0.0004951411974616349 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Transfer declined.
{ "text": "Transfer declined." }
[ { "label": "NEGATIVE", "score": 0.9993591904640198 }, { "label": "POSITIVE", "score": 0.000640776299405843 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I didn't receive the amount of cash I requested for the ATM.
{ "text": "I didn't receive the amount of cash I requested for the ATM." }
[ { "label": "NEGATIVE", "score": 0.9993261098861694 }, { "label": "POSITIVE", "score": 0.0006739209638908505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
My card will expire soon, do I need to order a new one?
{ "text": "My card will expire soon, do I need to order a new one?" }
[ { "label": "NEGATIVE", "score": 0.9964631199836731 }, { "label": "POSITIVE", "score": 0.0035369431134313345 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?
{ "text": "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?" }
[ { "label": "NEGATIVE", "score": 0.9992268085479736 }, { "label": "POSITIVE", "score": 0.0007732095546089113 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I must change my PIN as soon as possible.
{ "text": "I must change my PIN as soon as possible." }
[ { "label": "NEGATIVE", "score": 0.9993011951446533 }, { "label": "POSITIVE", "score": 0.0006988228997215629 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Payment I did not make.
{ "text": "Payment I did not make." }
[ { "label": "NEGATIVE", "score": 0.9859502911567688 }, { "label": "POSITIVE", "score": 0.014049769379198551 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null