text
stringlengths
13
409
inputs
dict
prediction
listlengths
2
2
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
In which countries does your app work
{ "text": "In which countries does your app work" }
[ { "label": "POSITIVE", "score": 0.8336315751075745 }, { "label": "NEGATIVE", "score": 0.16636842489242554 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.
{ "text": "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving." }
[ { "label": "NEGATIVE", "score": 0.9909356236457825 }, { "label": "POSITIVE", "score": 0.00906434841454029 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
My card has an issue, the payment has been deferred.
{ "text": "My card has an issue, the payment has been deferred." }
[ { "label": "NEGATIVE", "score": 0.9904789328575134 }, { "label": "POSITIVE", "score": 0.009520987048745155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Do I have to go somewhere to activate my card?
{ "text": "Do I have to go somewhere to activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9992921352386475 }, { "label": "POSITIVE", "score": 0.0007078324561007321 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
My card is missing.
{ "text": "My card is missing." }
[ { "label": "NEGATIVE", "score": 0.9997188448905945 }, { "label": "POSITIVE", "score": 0.00028116689645685256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I topped up but the app denied it
{ "text": "I topped up but the app denied it" }
[ { "label": "NEGATIVE", "score": 0.9904125332832336 }, { "label": "POSITIVE", "score": 0.009587458334863186 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
My card payment was reverted, why?
{ "text": "My card payment was reverted, why?" }
[ { "label": "NEGATIVE", "score": 0.9992788434028625 }, { "label": "POSITIVE", "score": 0.0007211973425000906 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.
{ "text": "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through." }
[ { "label": "NEGATIVE", "score": 0.9992857575416565 }, { "label": "POSITIVE", "score": 0.0007142232498154044 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
There is a charge I don't recognize.
{ "text": "There is a charge I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9644829630851746 }, { "label": "POSITIVE", "score": 0.035517044365406036 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Are visa and mastercard accepted
{ "text": "Are visa and mastercard accepted" }
[ { "label": "POSITIVE", "score": 0.9935441017150879 }, { "label": "NEGATIVE", "score": 0.006455946713685989 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
How to I close my account?
{ "text": "How to I close my account?" }
[ { "label": "NEGATIVE", "score": 0.9996359348297119 }, { "label": "POSITIVE", "score": 0.0003640812064986676 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?
{ "text": "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?" }
[ { "label": "NEGATIVE", "score": 0.9996238946914673 }, { "label": "POSITIVE", "score": 0.00037610201979987323 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
If I were to do a transfer, what is the rate for that?
{ "text": "If I were to do a transfer, what is the rate for that?" }
[ { "label": "NEGATIVE", "score": 0.9993522763252258 }, { "label": "POSITIVE", "score": 0.0006477627321146429 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
Where is my virtual card located?
{ "text": "Where is my virtual card located?" }
[ { "label": "NEGATIVE", "score": 0.9988873600959778 }, { "label": "POSITIVE", "score": 0.0011125983437523246 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
How can I alteration my PIN?
{ "text": "How can I alteration my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9988991022109985 }, { "label": "POSITIVE", "score": 0.001100852619856596 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Why did I get charged a fee for transferring money?
{ "text": "Why did I get charged a fee for transferring money?" }
[ { "label": "NEGATIVE", "score": 0.9991191029548645 }, { "label": "POSITIVE", "score": 0.0008808944257907569 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
What card types can I choose from?
{ "text": "What card types can I choose from?" }
[ { "label": "NEGATIVE", "score": 0.9929245710372925 }, { "label": "POSITIVE", "score": 0.007075413595885038 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Where can I find my card PIN?
{ "text": "Where can I find my card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9992026686668396 }, { "label": "POSITIVE", "score": 0.000797297281678766 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
Where is the tracking number for the card?
{ "text": "Where is the tracking number for the card?" }
[ { "label": "NEGATIVE", "score": 0.999433696269989 }, { "label": "POSITIVE", "score": 0.0005662460462190211 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I cannot see a refund in my account
{ "text": "I cannot see a refund in my account" }
[ { "label": "NEGATIVE", "score": 0.9981082677841187 }, { "label": "POSITIVE", "score": 0.0018917316338047385 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
How can I create a disposable virtual card?
{ "text": "How can I create a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9995063543319702 }, { "label": "POSITIVE", "score": 0.0004936722689308226 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
If my identy verifacation hasn't gone through can I use my account?
{ "text": "If my identy verifacation hasn't gone through can I use my account?" }
[ { "label": "NEGATIVE", "score": 0.9991770386695862 }, { "label": "POSITIVE", "score": 0.0008229244849644601 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
I can't get my virtual card to work.
{ "text": "I can't get my virtual card to work." }
[ { "label": "NEGATIVE", "score": 0.9996993541717529 }, { "label": "POSITIVE", "score": 0.0003006707993336022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
How long do bank transfers usually take?
{ "text": "How long do bank transfers usually take?" }
[ { "label": "NEGATIVE", "score": 0.9982390403747559 }, { "label": "POSITIVE", "score": 0.0017609037458896637 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Why is the exchange rate different than expected on my transaction?
{ "text": "Why is the exchange rate different than expected on my transaction?" }
[ { "label": "NEGATIVE", "score": 0.9966523051261902 }, { "label": "POSITIVE", "score": 0.0033476888202130795 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I'd like to get another card
{ "text": "I'd like to get another card" }
[ { "label": "NEGATIVE", "score": 0.9784252047538757 }, { "label": "POSITIVE", "score": 0.021574772894382477 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Why was the payment on my card declined?
{ "text": "Why was the payment on my card declined?" }
[ { "label": "NEGATIVE", "score": 0.9988973140716553 }, { "label": "POSITIVE", "score": 0.0011026053689420223 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Can I put my found card back into the app on my phone?
{ "text": "Can I put my found card back into the app on my phone?" }
[ { "label": "NEGATIVE", "score": 0.9994901418685913 }, { "label": "POSITIVE", "score": 0.0005098451511003077 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I got some cash but it wasn't the right amount.
{ "text": "I got some cash but it wasn't the right amount." }
[ { "label": "NEGATIVE", "score": 0.9994496703147888 }, { "label": "POSITIVE", "score": 0.0005502852145582438 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Can you please explain why the exchange rate for the item I bought is wrong?
{ "text": "Can you please explain why the exchange rate for the item I bought is wrong?" }
[ { "label": "NEGATIVE", "score": 0.9995864033699036 }, { "label": "POSITIVE", "score": 0.0004136600182391703 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Please provide me with the restrictions of the disposable cards.
{ "text": "Please provide me with the restrictions of the disposable cards." }
[ { "label": "NEGATIVE", "score": 0.9825519323348999 }, { "label": "POSITIVE", "score": 0.017448043450713158 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Reasons for top up cancellation.
{ "text": "Reasons for top up cancellation." }
[ { "label": "NEGATIVE", "score": 0.9989822506904602 }, { "label": "POSITIVE", "score": 0.001017669215798378 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
My card isn't here yet.
{ "text": "My card isn't here yet." }
[ { "label": "NEGATIVE", "score": 0.9988842606544495 }, { "label": "POSITIVE", "score": 0.001115772989578545 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I think there is a mistake. I am being charged twice.
{ "text": "I think there is a mistake. I am being charged twice." }
[ { "label": "NEGATIVE", "score": 0.9982157945632935 }, { "label": "POSITIVE", "score": 0.0017842842498794198 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Can I tell if my top off didn't work? It doesn't seem to have.
{ "text": "Can I tell if my top off didn't work? It doesn't seem to have." }
[ { "label": "NEGATIVE", "score": 0.9993658661842346 }, { "label": "POSITIVE", "score": 0.0006341051775962114 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
I don't think the transaction has gone through, so can I cancel a transfer?
{ "text": "I don't think the transaction has gone through, so can I cancel a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9994445443153381 }, { "label": "POSITIVE", "score": 0.0005553989321924746 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Is there a fee that comes with transfers?
{ "text": "Is there a fee that comes with transfers?" }
[ { "label": "NEGATIVE", "score": 0.997188150882721 }, { "label": "POSITIVE", "score": 0.0028117888141423464 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
why are all my identity details required
{ "text": "why are all my identity details required" }
[ { "label": "NEGATIVE", "score": 0.9980342984199524 }, { "label": "POSITIVE", "score": 0.0019656564109027386 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?
{ "text": "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?" }
[ { "label": "NEGATIVE", "score": 0.9988613128662109 }, { "label": "POSITIVE", "score": 0.0011386474361643195 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
How come my card payment has been declined?
{ "text": "How come my card payment has been declined?" }
[ { "label": "NEGATIVE", "score": 0.999295711517334 }, { "label": "POSITIVE", "score": 0.0007042373763397336 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I asked for a refund but its not here yet
{ "text": "I asked for a refund but its not here yet" }
[ { "label": "NEGATIVE", "score": 0.9982286095619202 }, { "label": "POSITIVE", "score": 0.001771463779732585 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I just looked at my app and it seems I was charged extra, why is that?
{ "text": "I just looked at my app and it seems I was charged extra, why is that?" }
[ { "label": "NEGATIVE", "score": 0.9945154786109924 }, { "label": "POSITIVE", "score": 0.005484458524733782 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
If I wanted to change my PIN, how would I do that?
{ "text": "If I wanted to change my PIN, how would I do that?" }
[ { "label": "NEGATIVE", "score": 0.9996405839920044 }, { "label": "POSITIVE", "score": 0.00035934807965531945 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
How old do my kids need to be to use your service?
{ "text": "How old do my kids need to be to use your service?" }
[ { "label": "NEGATIVE", "score": 0.9979366064071655 }, { "label": "POSITIVE", "score": 0.002063415013253689 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
How do I get a virtual card on my device?
{ "text": "How do I get a virtual card on my device?" }
[ { "label": "NEGATIVE", "score": 0.9990907907485962 }, { "label": "POSITIVE", "score": 0.0009091703686863184 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
What do I do if I have exceeded all my PIN tries?
{ "text": "What do I do if I have exceeded all my PIN tries?" }
[ { "label": "NEGATIVE", "score": 0.997846245765686 }, { "label": "POSITIVE", "score": 0.0021537092979997396 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Am I able to do a SWIFT transfer?
{ "text": "Am I able to do a SWIFT transfer?" }
[ { "label": "NEGATIVE", "score": 0.9814137816429138 }, { "label": "POSITIVE", "score": 0.01858624629676342 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
An extra fee has been added to my card payment is this correct?
{ "text": "An extra fee has been added to my card payment is this correct?" }
[ { "label": "NEGATIVE", "score": 0.9916760921478271 }, { "label": "POSITIVE", "score": 0.008323870599269867 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
What kind of charges should I expect to exchange currencies?
{ "text": "What kind of charges should I expect to exchange currencies?" }
[ { "label": "NEGATIVE", "score": 0.9956650137901306 }, { "label": "POSITIVE", "score": 0.004335059784352779 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
Why is the refund not on my statement?
{ "text": "Why is the refund not on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9991834759712219 }, { "label": "POSITIVE", "score": 0.0008164991741068661 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
How long will it take for the money to reach my account?
{ "text": "How long will it take for the money to reach my account?" }
[ { "label": "NEGATIVE", "score": 0.999393105506897 }, { "label": "POSITIVE", "score": 0.0006069292430765927 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.
{ "text": "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important." }
[ { "label": "NEGATIVE", "score": 0.8951888680458069 }, { "label": "POSITIVE", "score": 0.10481114685535431 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
need to know if there is a maximum i can top up
{ "text": "need to know if there is a maximum i can top up" }
[ { "label": "NEGATIVE", "score": 0.9734628796577454 }, { "label": "POSITIVE", "score": 0.026537178084254265 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
What currencies do you accept to add money?
{ "text": "What currencies do you accept to add money?" }
[ { "label": "NEGATIVE", "score": 0.9864526391029358 }, { "label": "POSITIVE", "score": 0.013547344133257866 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
This debit is not my transcation. How do I get my money out back?
{ "text": "This debit is not my transcation. How do I get my money out back?" }
[ { "label": "NEGATIVE", "score": 0.9993269443511963 }, { "label": "POSITIVE", "score": 0.0006731051835231483 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
If I need an additional card, is there a fee for that?
{ "text": "If I need an additional card, is there a fee for that?" }
[ { "label": "NEGATIVE", "score": 0.9991855025291443 }, { "label": "POSITIVE", "score": 0.0008145184256136417 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I have no way to prove my identity.
{ "text": "I have no way to prove my identity." }
[ { "label": "NEGATIVE", "score": 0.9997332692146301 }, { "label": "POSITIVE", "score": 0.0002667644002940506 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
A duplicated payment was made for something.
{ "text": "A duplicated payment was made for something." }
[ { "label": "NEGATIVE", "score": 0.9985193610191345 }, { "label": "POSITIVE", "score": 0.0014806737890467048 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
How do I delete my account now
{ "text": "How do I delete my account now" }
[ { "label": "NEGATIVE", "score": 0.9994839429855347 }, { "label": "POSITIVE", "score": 0.0005160333821550012 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
Can you check the exchange rate on a cash transaction I did overseas
{ "text": "Can you check the exchange rate on a cash transaction I did overseas" }
[ { "label": "NEGATIVE", "score": 0.9899945855140686 }, { "label": "POSITIVE", "score": 0.010005420073866844 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
how do i set up my apple pay watch to connect to my account
{ "text": "how do i set up my apple pay watch to connect to my account" }
[ { "label": "NEGATIVE", "score": 0.9970397353172302 }, { "label": "POSITIVE", "score": 0.0029601785354316235 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
card is being used by someone else
{ "text": "card is being used by someone else" }
[ { "label": "NEGATIVE", "score": 0.990281343460083 }, { "label": "POSITIVE", "score": 0.00971859972923994 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
When will my payment go through?
{ "text": "When will my payment go through?" }
[ { "label": "NEGATIVE", "score": 0.9978457689285278 }, { "label": "POSITIVE", "score": 0.002154227811843157 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
What should I do since my card is trapped in the ATM?
{ "text": "What should I do since my card is trapped in the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9990359544754028 }, { "label": "POSITIVE", "score": 0.000964083184953779 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
I made a purchase and was charged at the wrong foreign exchange rate.
{ "text": "I made a purchase and was charged at the wrong foreign exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9995275735855103 }, { "label": "POSITIVE", "score": 0.0004724663158413023 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!
{ "text": "WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!" }
[ { "label": "NEGATIVE", "score": 0.9981778860092163 }, { "label": "POSITIVE", "score": 0.0018220777856186032 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
There is an unexplained $1 charge on my statement, can you please explain this to me?
{ "text": "There is an unexplained $1 charge on my statement, can you please explain this to me?" }
[ { "label": "NEGATIVE", "score": 0.9979150891304016 }, { "label": "POSITIVE", "score": 0.0020848726853728294 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
I notice that I have a card payment that's been cancelled.
{ "text": "I notice that I have a card payment that's been cancelled." }
[ { "label": "NEGATIVE", "score": 0.9996033310890198 }, { "label": "POSITIVE", "score": 0.00039669149555265903 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I think my card is broke it's not working anymore
{ "text": "I think my card is broke it's not working anymore" }
[ { "label": "NEGATIVE", "score": 0.9996942281723022 }, { "label": "POSITIVE", "score": 0.0003057491558138281 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
How do I replace a stolen card?
{ "text": "How do I replace a stolen card?" }
[ { "label": "NEGATIVE", "score": 0.9991173148155212 }, { "label": "POSITIVE", "score": 0.0008826461853459477 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
At which locations can I order a card?
{ "text": "At which locations can I order a card?" }
[ { "label": "NEGATIVE", "score": 0.9957982897758484 }, { "label": "POSITIVE", "score": 0.0042017013765871525 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Why am I being charged extra when I withdrew money?
{ "text": "Why am I being charged extra when I withdrew money?" }
[ { "label": "NEGATIVE", "score": 0.9986156225204468 }, { "label": "POSITIVE", "score": 0.0013843884225934744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
Why can't I buy cryptocurrency on the app?
{ "text": "Why can't I buy cryptocurrency on the app?" }
[ { "label": "NEGATIVE", "score": 0.9992954730987549 }, { "label": "POSITIVE", "score": 0.0007044961676001549 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I'm interested in getting a card. How does one go about doing that?
{ "text": "I'm interested in getting a card. How does one go about doing that?" }
[ { "label": "NEGATIVE", "score": 0.9550878405570984 }, { "label": "POSITIVE", "score": 0.04491216316819191 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
I made a mistake on the last transfer I made, who must I speak with to cancel?
{ "text": "I made a mistake on the last transfer I made, who must I speak with to cancel?" }
[ { "label": "NEGATIVE", "score": 0.9997326731681824 }, { "label": "POSITIVE", "score": 0.00026727578369900584 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment?
{ "text": "I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment?" }
[ { "label": "NEGATIVE", "score": 0.9996058344841003 }, { "label": "POSITIVE", "score": 0.00039420416578650475 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Why is this payment pending?
{ "text": "Why is this payment pending?" }
[ { "label": "NEGATIVE", "score": 0.9976892471313477 }, { "label": "POSITIVE", "score": 0.002310777548700571 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.
{ "text": "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference." }
[ { "label": "NEGATIVE", "score": 0.9983964562416077 }, { "label": "POSITIVE", "score": 0.0016035065054893494 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
How do I withdraw money?
{ "text": "How do I withdraw money?" }
[ { "label": "NEGATIVE", "score": 0.9985130429267883 }, { "label": "POSITIVE", "score": 0.001486951601691544 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
My virtual card is just not going through.
{ "text": "My virtual card is just not going through." }
[ { "label": "NEGATIVE", "score": 0.9996556043624878 }, { "label": "POSITIVE", "score": 0.00034436892019584775 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
Can you help me reset my passcode? I forgot it.
{ "text": "Can you help me reset my passcode? I forgot it." }
[ { "label": "NEGATIVE", "score": 0.9995800852775574 }, { "label": "POSITIVE", "score": 0.0004199399845674634 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
I must make several disposable cards every day.
{ "text": "I must make several disposable cards every day." }
[ { "label": "NEGATIVE", "score": 0.9993504881858826 }, { "label": "POSITIVE", "score": 0.0006494662957265973 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
There is a transfer not showing on my account.
{ "text": "There is a transfer not showing on my account." }
[ { "label": "NEGATIVE", "score": 0.9993563294410706 }, { "label": "POSITIVE", "score": 0.0006436393014155328 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I have a cash withdrawal that I don't recognize.
{ "text": "I have a cash withdrawal that I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9990237951278687 }, { "label": "POSITIVE", "score": 0.0009761633700691164 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.
{ "text": "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied." }
[ { "label": "NEGATIVE", "score": 0.9997329115867615 }, { "label": "POSITIVE", "score": 0.0002671174006536603 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I was charged a transfer fee, why is that?
{ "text": "I was charged a transfer fee, why is that?" }
[ { "label": "NEGATIVE", "score": 0.9980331063270569 }, { "label": "POSITIVE", "score": 0.0019669460598379374 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Is there a limit for top ups?
{ "text": "Is there a limit for top ups?" }
[ { "label": "NEGATIVE", "score": 0.9925641417503357 }, { "label": "POSITIVE", "score": 0.0074358610436320305 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
Why would I need a disposable card?
{ "text": "Why would I need a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9994774460792542 }, { "label": "POSITIVE", "score": 0.000522567133884877 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
My card was declined at a restaurant today and I am not sure why.
{ "text": "My card was declined at a restaurant today and I am not sure why." }
[ { "label": "NEGATIVE", "score": 0.9989526271820068 }, { "label": "POSITIVE", "score": 0.0010472942376509309 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
There is a direct debit transaction that I did not authorize
{ "text": "There is a direct debit transaction that I did not authorize" }
[ { "label": "NEGATIVE", "score": 0.9798347353935242 }, { "label": "POSITIVE", "score": 0.020165301859378815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Does it cost to add money to my card?
{ "text": "Does it cost to add money to my card?" }
[ { "label": "NEGATIVE", "score": 0.9984850287437439 }, { "label": "POSITIVE", "score": 0.0015150028048083186 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?
{ "text": "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?" }
[ { "label": "NEGATIVE", "score": 0.999169111251831 }, { "label": "POSITIVE", "score": 0.0008308845572173595 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I was overcharged an additional pound.
{ "text": "I was overcharged an additional pound." }
[ { "label": "NEGATIVE", "score": 0.9967713952064514 }, { "label": "POSITIVE", "score": 0.003228627610951662 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Is there a fee for exchanging currency?
{ "text": "Is there a fee for exchanging currency?" }
[ { "label": "NEGATIVE", "score": 0.9982540011405945 }, { "label": "POSITIVE", "score": 0.0017460363451391459 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
How do i go about linking a new card?
{ "text": "How do i go about linking a new card?" }
[ { "label": "NEGATIVE", "score": 0.9982976317405701 }, { "label": "POSITIVE", "score": 0.0017024105181917548 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
I'm waiting for my transaction to complete.
{ "text": "I'm waiting for my transaction to complete." }
[ { "label": "NEGATIVE", "score": 0.9979221224784851 }, { "label": "POSITIVE", "score": 0.002077864482998848 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Is my card denied anywhere?
{ "text": "Is my card denied anywhere?" }
[ { "label": "NEGATIVE", "score": 0.9984384179115295 }, { "label": "POSITIVE", "score": 0.0015615641605108976 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
What should I do if I think someone is using my card without my permission?
{ "text": "What should I do if I think someone is using my card without my permission?" }
[ { "label": "NEGATIVE", "score": 0.9996159076690674 }, { "label": "POSITIVE", "score": 0.00038403517100960016 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
How do I verify my identity online
{ "text": "How do I verify my identity online" }
[ { "label": "NEGATIVE", "score": 0.9882063269615173 }, { "label": "POSITIVE", "score": 0.011793681420385838 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
where is my unknown payment from?
{ "text": "where is my unknown payment from?" }
[ { "label": "NEGATIVE", "score": 0.9986642599105835 }, { "label": "POSITIVE", "score": 0.0013357301941141486 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null