text
stringlengths 13
409
| inputs
dict | prediction
listlengths 2
2
| prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I want a new PIN please. | {
"text": "I want a new PIN please."
} | [
{
"label": "NEGATIVE",
"score": 0.9828562140464783
},
{
"label": "POSITIVE",
"score": 0.01714375987648964
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why was I charged a fee for using my card | {
"text": "Why was I charged a fee for using my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9976277947425842
},
{
"label": "POSITIVE",
"score": 0.0023721905890852213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How can I change my address? | {
"text": "How can I change my address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994982481002808
},
{
"label": "POSITIVE",
"score": 0.0005017818766646087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I would like to dispute a payment I didnt make | {
"text": "I would like to dispute a payment I didnt make"
} | [
{
"label": "NEGATIVE",
"score": 0.9972266554832458
},
{
"label": "POSITIVE",
"score": 0.002773289568722248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I cannot tell what my top up currently is. | {
"text": "I cannot tell what my top up currently is."
} | [
{
"label": "POSITIVE",
"score": 0.7333046793937683
},
{
"label": "NEGATIVE",
"score": 0.2666953504085541
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
i withdrew cash and dont see it reflected on the balance | {
"text": "i withdrew cash and dont see it reflected on the balance"
} | [
{
"label": "NEGATIVE",
"score": 0.997819185256958
},
{
"label": "POSITIVE",
"score": 0.0021808657329529524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What is the expected delivery date of my card? | {
"text": "What is the expected delivery date of my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970219731330872
},
{
"label": "POSITIVE",
"score": 0.0029780424665659666
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I purchased something and the seller hasn't received the money yet, but it has been deducted from my account. | {
"text": "I purchased something and the seller hasn't received the money yet, but it has been deducted from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9983940720558167
},
{
"label": "POSITIVE",
"score": 0.001605965313501656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Verifying the top-up seems like a hassle. | {
"text": "Verifying the top-up seems like a hassle."
} | [
{
"label": "NEGATIVE",
"score": 0.999224066734314
},
{
"label": "POSITIVE",
"score": 0.000775886990595609
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Is it possible to have a second card? | {
"text": "Is it possible to have a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976122379302979
},
{
"label": "POSITIVE",
"score": 0.002387736225500703
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I was charged multiple times for one purchase | {
"text": "I was charged multiple times for one purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9782676696777344
},
{
"label": "POSITIVE",
"score": 0.021732347086071968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I'm expecting to see a cash withdrawal but I'm still waiting. | {
"text": "I'm expecting to see a cash withdrawal but I'm still waiting."
} | [
{
"label": "NEGATIVE",
"score": 0.9856036901473999
},
{
"label": "POSITIVE",
"score": 0.014396307058632374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Do you have a list of the cards and currencies supported? | {
"text": "Do you have a list of the cards and currencies supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960424900054932
},
{
"label": "POSITIVE",
"score": 0.003957545850425959
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Can turn my money into another currency? | {
"text": "Can turn my money into another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994997978210449
},
{
"label": "POSITIVE",
"score": 0.0005002213874831796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Can you assist me in acquiring a virtual card? | {
"text": "Can you assist me in acquiring a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9837961196899414
},
{
"label": "POSITIVE",
"score": 0.016203850507736206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
i live in portugal. do you operate here? | {
"text": "i live in portugal. do you operate here?"
} | [
{
"label": "NEGATIVE",
"score": 0.8072537779808044
},
{
"label": "POSITIVE",
"score": 0.19274623692035675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My identity verification isn't working | {
"text": "My identity verification isn't working"
} | [
{
"label": "NEGATIVE",
"score": 0.9997515082359314
},
{
"label": "POSITIVE",
"score": 0.0002484905708115548
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Why doesn't my card work for any transactions? | {
"text": "Why doesn't my card work for any transactions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983270764350891
},
{
"label": "POSITIVE",
"score": 0.0016729149501770735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me? | {
"text": "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985743761062622
},
{
"label": "POSITIVE",
"score": 0.0014255903661251068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
The exchange rate for case abroad is applied wrong. | {
"text": "The exchange rate for case abroad is applied wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9988184571266174
},
{
"label": "POSITIVE",
"score": 0.0011815548641607165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I've deposited a check but the cash isn't showing that it's there yet. | {
"text": "I've deposited a check but the cash isn't showing that it's there yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9973083734512329
},
{
"label": "POSITIVE",
"score": 0.0026916489005088806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why do I have a strange payment on my statement? | {
"text": "Why do I have a strange payment on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.997102677822113
},
{
"label": "POSITIVE",
"score": 0.002897264203056693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Am I supposed to verify my identity? | {
"text": "Am I supposed to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992493987083435
},
{
"label": "POSITIVE",
"score": 0.0007505410467274487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I would like to get both a Visa and MasterCard? | {
"text": "I would like to get both a Visa and MasterCard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9836679100990295
},
{
"label": "POSITIVE",
"score": 0.016332099214196205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong. | {
"text": "I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995014667510986
},
{
"label": "POSITIVE",
"score": 0.00049848627531901
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
When I was transferring money I was charged extra why? | {
"text": "When I was transferring money I was charged extra why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991820454597473
},
{
"label": "POSITIVE",
"score": 0.0008179991273209453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I lost the code and can not get into the app. Help! | {
"text": "I lost the code and can not get into the app. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997163414955139
},
{
"label": "POSITIVE",
"score": 0.00028363909223116934
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
how do I speed up identity verification? | {
"text": "how do I speed up identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988822340965271
},
{
"label": "POSITIVE",
"score": 0.0011178081622347236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
What types of foreign money can be used with this service.? | {
"text": "What types of foreign money can be used with this service.?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982859492301941
},
{
"label": "POSITIVE",
"score": 0.001714085228741169
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I need to find out where the card is that I ordered. | {
"text": "I need to find out where the card is that I ordered."
} | [
{
"label": "NEGATIVE",
"score": 0.9991746544837952
},
{
"label": "POSITIVE",
"score": 0.0008253715350292623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I am not satisfied with your service. Close my account. | {
"text": "I am not satisfied with your service. Close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996781349182129
},
{
"label": "POSITIVE",
"score": 0.0003218778292648494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Do you limit my top-offs? | {
"text": "Do you limit my top-offs?"
} | [
{
"label": "NEGATIVE",
"score": 0.9826194047927856
},
{
"label": "POSITIVE",
"score": 0.017380565404891968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I think someone stole money from my card | {
"text": "I think someone stole money from my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9989669322967529
},
{
"label": "POSITIVE",
"score": 0.0010330505901947618
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why can't I transfer money to a beneficiery? | {
"text": "Why can't I transfer money to a beneficiery?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984386563301086
},
{
"label": "POSITIVE",
"score": 0.001561377546750009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen? | {
"text": "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996658563613892
},
{
"label": "POSITIVE",
"score": 0.00033409250318072736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
What do I do if I believe to be a victim of credit card fraud? | {
"text": "What do I do if I believe to be a victim of credit card fraud?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982686042785645
},
{
"label": "POSITIVE",
"score": 0.0017313839634880424
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Will you help me unblock my pin after putting in the wrong pin too many times? | {
"text": "Will you help me unblock my pin after putting in the wrong pin too many times?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985476136207581
},
{
"label": "POSITIVE",
"score": 0.0014524167636409402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I checked my statement and saw a charge of one pound, where is this charge coming from? | {
"text": "I checked my statement and saw a charge of one pound, where is this charge coming from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984148740768433
},
{
"label": "POSITIVE",
"score": 0.0015851560747250915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced. | {
"text": "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced."
} | [
{
"label": "NEGATIVE",
"score": 0.9981154203414917
},
{
"label": "POSITIVE",
"score": 0.0018846042221412063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why am i being double charged for something? | {
"text": "Why am i being double charged for something?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961712956428528
},
{
"label": "POSITIVE",
"score": 0.003828667802736163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
There is a payment that i made that i noticed has not gone thru yet. Can i ask why? | {
"text": "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968618154525757
},
{
"label": "POSITIVE",
"score": 0.0031381784938275814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I don't recognise a Direct Debit payment | {
"text": "I don't recognise a Direct Debit payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9994897842407227
},
{
"label": "POSITIVE",
"score": 0.0005101723363623023
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I would like to invalidate my account. I am very disappointed with your services. | {
"text": "I would like to invalidate my account. I am very disappointed with your services."
} | [
{
"label": "NEGATIVE",
"score": 0.9998121857643127
},
{
"label": "POSITIVE",
"score": 0.0001878154871519655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I need assistance to activate the card on my account. | {
"text": "I need assistance to activate the card on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.996780276298523
},
{
"label": "POSITIVE",
"score": 0.0032196994870901108
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why is my app showing me taking money that I did not take out? | {
"text": "Why is my app showing me taking money that I did not take out?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990221261978149
},
{
"label": "POSITIVE",
"score": 0.0009779270039871335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
My card has been lost / stolen | {
"text": "My card has been lost / stolen"
} | [
{
"label": "NEGATIVE",
"score": 0.9974241256713867
},
{
"label": "POSITIVE",
"score": 0.002575918100774288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I found the card that I thought I lost, and I would like to reactivate it. | {
"text": "I found the card that I thought I lost, and I would like to reactivate it."
} | [
{
"label": "POSITIVE",
"score": 0.9980835914611816
},
{
"label": "NEGATIVE",
"score": 0.0019164116820320487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What is needed for identity verification? | {
"text": "What is needed for identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983986020088196
},
{
"label": "POSITIVE",
"score": 0.0016013819258660078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Can both a Visa and Mastercard be received from you? | {
"text": "Can both a Visa and Mastercard be received from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9832537770271301
},
{
"label": "POSITIVE",
"score": 0.01674620993435383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Please explain the exchange rates. | {
"text": "Please explain the exchange rates."
} | [
{
"label": "NEGATIVE",
"score": 0.564087986946106
},
{
"label": "POSITIVE",
"score": 0.43591198325157166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Why does it still charge me even though I was unable to withdraw money from the ATM? | {
"text": "Why does it still charge me even though I was unable to withdraw money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913551211357117
},
{
"label": "POSITIVE",
"score": 0.008644884452223778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why am I being charged a hidden fee? | {
"text": "Why am I being charged a hidden fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970592260360718
},
{
"label": "POSITIVE",
"score": 0.00294083496555686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I'm on holiday and I noticed a different amount for exchange rate. Can you explain? | {
"text": "I'm on holiday and I noticed a different amount for exchange rate. Can you explain?"
} | [
{
"label": "NEGATIVE",
"score": 0.9705138206481934
},
{
"label": "POSITIVE",
"score": 0.029486149549484253
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Help me! When I was abroad, the exchange rate was wrong. | {
"text": "Help me! When I was abroad, the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996732473373413
},
{
"label": "POSITIVE",
"score": 0.00032681788434274495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How much does it cost for additional cards? | {
"text": "How much does it cost for additional cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.999315619468689
},
{
"label": "POSITIVE",
"score": 0.0006844240706413984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Can my job deposit my wages directly into the account. | {
"text": "Can my job deposit my wages directly into the account."
} | [
{
"label": "NEGATIVE",
"score": 0.9964348077774048
},
{
"label": "POSITIVE",
"score": 0.0035652099177241325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Please help me get a Visa card. | {
"text": "Please help me get a Visa card."
} | [
{
"label": "NEGATIVE",
"score": 0.8898820281028748
},
{
"label": "POSITIVE",
"score": 0.11011795699596405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I think I was double charged | {
"text": "I think I was double charged"
} | [
{
"label": "NEGATIVE",
"score": 0.9368531107902527
},
{
"label": "POSITIVE",
"score": 0.06314688920974731
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My account is devoid of funds. Am I permitted to submit additional money via bank transfer? | {
"text": "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997912049293518
},
{
"label": "POSITIVE",
"score": 0.00020880901138298213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here? | {
"text": "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996951818466187
},
{
"label": "POSITIVE",
"score": 0.0003047951322514564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Why did I not get my refund yet? | {
"text": "Why did I not get my refund yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.999363124370575
},
{
"label": "POSITIVE",
"score": 0.000636932032648474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
When do i get charged a fee for using the card? | {
"text": "When do i get charged a fee for using the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985301494598389
},
{
"label": "POSITIVE",
"score": 0.0014698137529194355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What does the €1 fee mean? | {
"text": "What does the €1 fee mean?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929666519165039
},
{
"label": "POSITIVE",
"score": 0.007033308502286673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I transferred some money but it hasn't arrived yet | {
"text": "I transferred some money but it hasn't arrived yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9984933137893677
},
{
"label": "POSITIVE",
"score": 0.0015066643245518208
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments? | {
"text": "I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927491545677185
},
{
"label": "POSITIVE",
"score": 0.007250916678458452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer. | {
"text": "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9991890788078308
},
{
"label": "POSITIVE",
"score": 0.000810918805655092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card. | {
"text": "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card."
} | [
{
"label": "NEGATIVE",
"score": 0.999312162399292
},
{
"label": "POSITIVE",
"score": 0.0006878974381834269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
If my card expires next month, will I need to order a new one? | {
"text": "If my card expires next month, will I need to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992289543151855
},
{
"label": "POSITIVE",
"score": 0.0007710533100180328
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Can you tell me what cards and currencies you support? | {
"text": "Can you tell me what cards and currencies you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.8695396184921265
},
{
"label": "POSITIVE",
"score": 0.13046033680438995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Can it automatically top up my account? | {
"text": "Can it automatically top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927790760993958
},
{
"label": "POSITIVE",
"score": 0.007220864295959473
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I was charged a fee when I transferred my funds, why? | {
"text": "I was charged a fee when I transferred my funds, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992208480834961
},
{
"label": "POSITIVE",
"score": 0.0007791068637743592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Are there specific ATM's that I can draw money from? | {
"text": "Are there specific ATM's that I can draw money from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977235198020935
},
{
"label": "POSITIVE",
"score": 0.0022764629684388638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I forgot my PIN number. | {
"text": "I forgot my PIN number."
} | [
{
"label": "NEGATIVE",
"score": 0.9995322227478027
},
{
"label": "POSITIVE",
"score": 0.000467766571091488
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I have made a recent check and cash deposit that isn't reflected in my balance. | {
"text": "I have made a recent check and cash deposit that isn't reflected in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9996004700660706
},
{
"label": "POSITIVE",
"score": 0.0003995481529273093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why did the ATM swallow my card? | {
"text": "Why did the ATM swallow my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980921149253845
},
{
"label": "POSITIVE",
"score": 0.0019078244222328067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Can I set my own top-up limit? | {
"text": "Can I set my own top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982300400733948
},
{
"label": "POSITIVE",
"score": 0.0017699701711535454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I received a fee for obtaining cash, is this correct? | {
"text": "I received a fee for obtaining cash, is this correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956899285316467
},
{
"label": "POSITIVE",
"score": 0.004310026299208403
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Help me find the transfer that I did. | {
"text": "Help me find the transfer that I did."
} | [
{
"label": "NEGATIVE",
"score": 0.9903184175491333
},
{
"label": "POSITIVE",
"score": 0.00968160293996334
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I am seeing in the App a some cash withdrawal that I did not do | {
"text": "I am seeing in the App a some cash withdrawal that I did not do"
} | [
{
"label": "NEGATIVE",
"score": 0.996527373790741
},
{
"label": "POSITIVE",
"score": 0.0034726355224847794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I tried activating my card and it doesn't work how do I solve this problem? | {
"text": "I tried activating my card and it doesn't work how do I solve this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997857213020325
},
{
"label": "POSITIVE",
"score": 0.00021431990899145603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How do I edit my personal details? | {
"text": "How do I edit my personal details?"
} | [
{
"label": "NEGATIVE",
"score": 0.99915611743927
},
{
"label": "POSITIVE",
"score": 0.0008439343655481935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Do you have any options to top up with a cheque on my account? | {
"text": "Do you have any options to top up with a cheque on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.998163640499115
},
{
"label": "POSITIVE",
"score": 0.0018363292329013348
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I was unable to transfer money to a beneficiary. | {
"text": "I was unable to transfer money to a beneficiary."
} | [
{
"label": "NEGATIVE",
"score": 0.9995354413986206
},
{
"label": "POSITIVE",
"score": 0.0004646385204978287
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What are the age requirements for service? | {
"text": "What are the age requirements for service?"
} | [
{
"label": "NEGATIVE",
"score": 0.9880210757255554
},
{
"label": "POSITIVE",
"score": 0.01197891402989626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I haven't yet received money that I transferred | {
"text": "I haven't yet received money that I transferred"
} | [
{
"label": "NEGATIVE",
"score": 0.998563826084137
},
{
"label": "POSITIVE",
"score": 0.0014362192014232278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why did you revert my top-up? | {
"text": "Why did you revert my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981594681739807
},
{
"label": "POSITIVE",
"score": 0.0018405040027573705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Are refunds allowed for certain items. | {
"text": "Are refunds allowed for certain items."
} | [
{
"label": "NEGATIVE",
"score": 0.7955996990203857
},
{
"label": "POSITIVE",
"score": 0.20440033078193665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Is my credit card supported for top-ups? | {
"text": "Is my credit card supported for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957512617111206
},
{
"label": "POSITIVE",
"score": 0.004248772747814655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
My card is about to expire. How do I get a new card? | {
"text": "My card is about to expire. How do I get a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970791339874268
},
{
"label": "POSITIVE",
"score": 0.002920869505032897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Can you tell me what the problem with my card is? It was declined at a restaurant today. | {
"text": "Can you tell me what the problem with my card is? It was declined at a restaurant today."
} | [
{
"label": "NEGATIVE",
"score": 0.9996232986450195
},
{
"label": "POSITIVE",
"score": 0.0003766193985939026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
If I don't have all my documents can they still verify my identity? | {
"text": "If I don't have all my documents can they still verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995594620704651
},
{
"label": "POSITIVE",
"score": 0.0004405361250974238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I have kids and I'm curious at what age could they start to use your service. | {
"text": "I have kids and I'm curious at what age could they start to use your service."
} | [
{
"label": "NEGATIVE",
"score": 0.9859939813613892
},
{
"label": "POSITIVE",
"score": 0.014006076380610466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
What fiat currencies do you support? | {
"text": "What fiat currencies do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9854850172996521
},
{
"label": "POSITIVE",
"score": 0.014514965936541557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Can I use an auto top-up option? | {
"text": "Can I use an auto top-up option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987488985061646
},
{
"label": "POSITIVE",
"score": 0.0012510534143075347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Can you unblock my account? I entered the PIN wrong. | {
"text": "Can you unblock my account? I entered the PIN wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9994038343429565
},
{
"label": "POSITIVE",
"score": 0.0005961605347692966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How do I get a PIN? | {
"text": "How do I get a PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986386895179749
},
{
"label": "POSITIVE",
"score": 0.0013613170012831688
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
What would be a reason my transfer got declined? | {
"text": "What would be a reason my transfer got declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991969466209412
},
{
"label": "POSITIVE",
"score": 0.0008030460448935628
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
When I got cash I was charged an extra fee! Explain! | {
"text": "When I got cash I was charged an extra fee! Explain!"
} | [
{
"label": "NEGATIVE",
"score": 0.9968473315238953
},
{
"label": "POSITIVE",
"score": 0.0031526919919997454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
My top up isn't in my wallet. | {
"text": "My top up isn't in my wallet."
} | [
{
"label": "NEGATIVE",
"score": 0.9991324543952942
},
{
"label": "POSITIVE",
"score": 0.0008675641729496419
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What do I do if a transaction shows up twice? | {
"text": "What do I do if a transaction shows up twice?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939895868301392
},
{
"label": "POSITIVE",
"score": 0.006010486278682947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |