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1/1/2017
Holiday Inn London Kensington
No Negative Irrelevant
12/31/2016
Holiday Inn London Kensington
It took 2 hours to check in No Positive
12/31/2016
Holiday Inn London Kensington
Room very small Bed sheet never change have to ask to change Location
12/30/2016
Holiday Inn London Kensington
No Negative Location
12/30/2016
Holiday Inn London Kensington
SPA breakfast costs additionally Jacuzzi in SPA very small Good location in London
12/29/2016
Holiday Inn London Kensington
Everything Nothing
12/28/2016
Holiday Inn London Kensington
Poorly trained front desk staff Slow incompetent and lacking enthusiasm The overall feeling was perfect Bar man and room service polite
12/28/2016
Holiday Inn London Kensington
small bedroom No Positive
12/27/2016
Holiday Inn London Kensington
x mas dinner was a little disappointing with not much selection options location and facilities
12/26/2016
Holiday Inn London Kensington
No Negative The location is perfect to be in London Room was confortable and very clean
12/26/2016
Holiday Inn London Kensington
Cold showers and a cleaner knocking on the door waking us twice before check out No Positive
12/24/2016
Holiday Inn London Kensington
Rooms for club were no doubt different to standard staff rude bad check in experience dirty Nothing
12/22/2016
Holiday Inn London Kensington
No toiletries in room and icky towels for one person even though room booked for two Staff were excellent
12/22/2016
Holiday Inn London Kensington
Staff was really bad Doorman did not help to curry luggage and reception was not kind either No Positive
12/20/2016
Holiday Inn London Kensington
Nothing Good friendly hotel
12/20/2016
Holiday Inn London Kensington
Bathroom tiny and freezing Room cold Location
12/19/2016
Holiday Inn London Kensington
Nothing Beds very comfy bathroom lovely and clean
12/19/2016
Holiday Inn London Kensington
Small roomNo Positive
12/19/2016
Holiday Inn London Kensington
The staff were rude they charged us 3 times for the hotel wich then left us not being able to afford anything Absolutely nothing was a nightmare
12/19/2016
Holiday Inn London Kensington
Everything No what was advertised Nothing
12/19/2016
Holiday Inn London Kensington
The lighting in the bathroom wasn t over the mirror The beds were super comfy
12/19/2016
Holiday Inn London Kensington
None The location is great the spa is clean
12/16/2016
Holiday Inn London Kensington
delays in checking in difficulty in getting wifiNo Positive
12/16/2016
Holiday Inn London Kensington
Ne waking up by the fire s alarm with no explicationNo Positive
12/15/2016
Holiday Inn London Kensington
Reception staff were miserable and appeared not to care Nice quiet exec room
12/14/2016
Holiday Inn London Kensington
We booked kensington close hotel and it turned out to be a holiday inn with no prior warning location and breakfast
12/14/2016
Holiday Inn London Kensington
Smoke alarm went off without obvious cause took a awhile to stop Location was perfect Staff was great
12/13/2016
Holiday Inn London Kensington
Prices in bar very high Very nice location
12/13/2016
Holiday Inn London Kensington
Bar and cafe prices are too highNo Positive
12/12/2016
Holiday Inn London Kensington
Staff were rude messed up our rooms Bad customer serviceNo Positive
12/12/2016
Holiday Inn London Kensington
Nothing Fantastic hotel
12/12/2016
Holiday Inn London Kensington
very dissapointed in the room good breakfaat
12/12/2016
Holiday Inn London Kensington
Paid for executive room and got standard They did sort it out however No Positive
12/10/2016
Holiday Inn London Kensington
nothing The hotel is very close to the tube and in a quiet street
12/10/2016
Holiday Inn London Kensington
Check in very slow and was overcharged on check out Room very small for executive double room Quiet room
12/10/2016
Holiday Inn London Kensington
Front desk surly staff Dirty bathroom 4 staff intrusions to my room Complained on departure C still await response Location
12/10/2016
Holiday Inn London Kensington
No Negative Great location hotel contemporary and welcoming Room was fantastic
12/8/2016
Holiday Inn London Kensington
Waiting 20 minutes to check in room was slightly larger than my closet Location was perfect
12/6/2016
Holiday Inn London Kensington
The staff the price the payment process and the Sprite The bed was large and comfy
12/5/2016
Holiday Inn London Kensington
Having to pay for the swiming pool and gym Lovely hotel
12/5/2016
Holiday Inn London Kensington
Toast took long time to pop Beakfast was excellent
12/5/2016
Holiday Inn London Kensington
Check in seemed slow The beds and location
12/5/2016
Holiday Inn London Kensington
DepositNo Positive
12/5/2016
Holiday Inn London Kensington
Couldnt find much to eat at breakfeast Every day it was exactly the same I dont eat pork so there were very limited food for me on the breakseast No Positive
12/4/2016
Holiday Inn London Kensington
Bathroom Staff efficient and friendly
12/4/2016
Holiday Inn London Kensington
THE STAFF WERE TERRIBLE UNHELPFUL SLOW AND WITH A COULDN T CARE LESS ATITUDE PARKING OF THE LACK OF IT WAS HORRENDOUSNo Positive
12/2/2016
Holiday Inn London Kensington
Staff couldn t get our room right for the slipe catds Wrong room number 3 timesNo Positive
12/2/2016
Holiday Inn London Kensington
Everything Nothing
12/1/2016
Holiday Inn London Kensington
Advertised with a bath but only had shower we did ask to be moved but they said they didn t have any other rooms with baths No Positive
12/1/2016
Holiday Inn London Kensington
No Negative Service was excellent could not do enough to ensure our stay was perfect
11/30/2016
Holiday Inn London Kensington
No Negative8
11/30/2016
Holiday Inn London Kensington
Vents in Bathroom could be cleaned Courtesy and Professionalism of Concierge and Reception
11/30/2016
Holiday Inn London Kensington
the bedroom was very small and the bathroom was miniscule Friendly staff and an excellent location
11/30/2016
Holiday Inn London Kensington
Tiny Rooms were so small very disappointing been here 8 times and never had a room like it too small
11/29/2016
Holiday Inn London Kensington
The TV couldn t be watched from the bed which was pretty inconvenient Location
11/28/2016
Holiday Inn London Kensington
No minibar Close to the tube station The room was small but tidy and comfy Kettle and safe in the room
11/28/2016
Holiday Inn London Kensington
Shower too low Lobby bed comfy
11/28/2016
Holiday Inn London Kensington
room could have been a bit more spacious very handy location
11/27/2016
Holiday Inn London Kensington
wifi was expensive service was excellent
11/27/2016
Holiday Inn London Kensington
Description of room misleading Pricing of rates misleading Good location Rooms Clean
11/26/2016
Holiday Inn London Kensington
No Negative Nice touch of cake in our room for my birthday Thank you
11/25/2016
Holiday Inn London Kensington
Nothing The room was spacious and comfortable
11/23/2016
Holiday Inn London Kensington
Rooms need updating Location
11/23/2016
Holiday Inn London Kensington
Bedding a bit cold Bed was good breakfast very good and balanced
11/22/2016
Holiday Inn London Kensington
No wi fi in room when states on ad that it was standard size of room and ridiculous prices in hotel bar Welcoming staff
11/21/2016
Holiday Inn London Kensington
Rooms were smallNo Positive
11/21/2016
Holiday Inn London Kensington
No Negative very helpful with my daughter s dietary requirements
11/21/2016
Holiday Inn London Kensington
Booked 2 rooms and given two different floors This was rectified when said this was unacceptable Spacious general areas with plenty of seating
11/21/2016
Holiday Inn London Kensington
The charge for Wi Fi was way too high The housekeeping was really good
11/21/2016
Holiday Inn London Kensington
Fire alarm activated at 7am staff did not deal with it very wellNo Positive
11/20/2016
Holiday Inn London Kensington
Bed was little hard could be a little softer Gym and spa facilities were fab
11/20/2016
Holiday Inn London Kensington
There wasent anything that I didn t like The location or the hotel how helpful and friendly the staff were the cleaniness of the hotel
11/20/2016
Holiday Inn London Kensington
Nothing The staff were very polite and efficient and the hotel was very clean
11/20/2016
Holiday Inn London Kensington
Horrible pots of milk left in room for tea Only 1 pot per mug Tastes horrible Very comfy bed
11/18/2016
Holiday Inn London Kensington
No Negative we didn t have breakfast
11/18/2016
Holiday Inn London Kensington
Beds are very soft rooms are tight in size Good location hotel well kept modern and clean prompt response to issues from staff
11/17/2016
Holiday Inn London Kensington
Free wifi and access to spa had to pay extra for spa Good breakfast
11/17/2016
Holiday Inn London Kensington
The rooms are too small Location is very great
11/16/2016
Holiday Inn London Kensington
Breakfast overly expensive Very good location Friendly and helpful staff Clean and comfortable room Bar and relaxation facilities welcoming
11/15/2016
Holiday Inn London Kensington
No Negative Everything was excellent
11/15/2016
Holiday Inn London Kensington
staff room wi fi breakfast not included so expensive is a 4 stars hotel but this is not real for me hall and position
11/15/2016
Holiday Inn London Kensington
the bed was too hard and small as was the room the friendly atmosphere the food drinks and lobby
11/15/2016
Holiday Inn London Kensington
They tried to give us a worse room than the one we had booked No Positive
11/14/2016
Holiday Inn London Kensington
very bad wifi connection a lot of noise in the room at night due the ventilation heating systemNo Positive
11/13/2016
Holiday Inn London Kensington
No Negative Comfy bed and tidy room
11/13/2016
Holiday Inn London Kensington
not enough tea bags and milk in the roomNo Positive
11/13/2016
Holiday Inn London Kensington
Wifi was not free in the roomNo Positive
11/12/2016
Holiday Inn London Kensington
No Negative Really lovely hotel Breakfast was brilliant Room was basic but had everything we needed and was clean and functional
11/12/2016
Holiday Inn London Kensington
Size of room and bathroom rooms need updating no free Wifi Fire Alarm evacuation but no apology and reason from staff Location
11/10/2016
Holiday Inn London Kensington
No Negative All sitting pre cooked A chain saw could not cut bacon
11/10/2016
Holiday Inn London Kensington
Freezing cold room even with extra heatersNo Positive
11/10/2016
Holiday Inn London Kensington
You could hear the flushing of the loos The hotel was in close proximity to everything Room was very clean and tidy
11/9/2016
Holiday Inn London Kensington
Nothing all good Room spacious and very clean Staff helpful thought breakfast was expensive
11/8/2016
Holiday Inn London Kensington
No Negative Friendly and efficient staff
11/8/2016
Holiday Inn London Kensington
They now do not provide bottled water in the rooms that they previously did No Positive
11/7/2016
Holiday Inn London Kensington
The level of service charge in the bar area The bed and the shower
11/7/2016
Holiday Inn London Kensington
Cold cold rooms The bar area was good value
11/7/2016
Holiday Inn London Kensington
The speed of service when ordering bar meals left a lot to be desired and food was lukewarm The location is excellent
11/7/2016
Holiday Inn London Kensington
You have to pay for the pool separately The rooms are tiny upgraded to exec which meant two singles pushed together Nice foyer
11/7/2016
Holiday Inn London Kensington
No Negative Ideal for a solo traveller business trip