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9/20/2016
Holiday Inn London Kensington
Expensive WIFI Good location and a very nice and comfy hotel
9/16/2016
Holiday Inn London Kensington
No Negative Excellent welcome and breakfast hotel within easy reach of underground would definitely stay here again to use as a base
9/15/2016
Holiday Inn London Kensington
Nothing Everything it s amazing
9/13/2016
Holiday Inn London Kensington
Nothing to dislike Good location
9/12/2016
Holiday Inn London Kensington
No Negative The duty manager gave kind and expert help when our grandson burnt his arm
9/8/2016
Holiday Inn London Kensington
Tiny room Loud ongoing noises from plumbing and or vents in the walls Location
9/8/2016
Holiday Inn London Kensington
Not happy with staff Very rude Tiny room Not happy at allNo Positive
9/6/2016
Holiday Inn London Kensington
One room was very small Good breakfast
9/6/2016
Holiday Inn London Kensington
Air con was a bit noisy and bathroom sink was too close to the bath Staff were polite and efficient despite being very busy
9/4/2016
Holiday Inn London Kensington
The staff s attitude and unwillingness to help The breakfast
9/4/2016
Holiday Inn London Kensington
Room a little small but functional Comfy bed and good location near station
9/4/2016
Holiday Inn London Kensington
Very poor mattress I couldn t sleep all night because of the mattress my room number was 303 The room price and the location of the hotel
9/3/2016
Holiday Inn London Kensington
asked me for 200 pounds deposit on top of room rate which i found insulting nothing
9/2/2016
Holiday Inn London Kensington
Poor food no wake up call no paper delivered Spa facilities not free for hotel guests Overall felt services were 3 star quality not 4 star No Positive
9/1/2016
Holiday Inn London Kensington
Expensive charge for use of pool Quiet hotel easy to explore London from here
9/1/2016
Holiday Inn London Kensington
No Negative Very clean bar staff extremely friendly
9/1/2016
Holiday Inn London Kensington
You had to pay for everything from Spa use to having water in the room this should be provided as courtesy of your stayNo Positive
9/1/2016
Holiday Inn London Kensington
No free WiFi in the rooms Friendly helpful staff
9/1/2016
Holiday Inn London Kensington
I had to chase staff to get thing done that should have been done without my input Generally nice environment
8/31/2016
Holiday Inn London Kensington
bedNo Positive
8/30/2016
Holiday Inn London Kensington
Everything Nothing
8/30/2016
Holiday Inn London Kensington
Room was rather small for an executive twin room Location was excellent 2 minutes walk to the tube
8/30/2016
Holiday Inn London Kensington
The jacuzzi needs upgrading The bar was very sophisticated
8/30/2016
Holiday Inn London Kensington
The room and bathroom were so tight wasn t expect that I think they look wider in the pictures posted Staff were so kind and happy to help
8/29/2016
Holiday Inn London Kensington
the drinks prices the pillows the spa
8/29/2016
Holiday Inn London Kensington
N a Room was very comfortable
8/28/2016
Holiday Inn London Kensington
Rooms were very small How well David the duty manager handled a a problem I experienced at the hotel
8/28/2016
Holiday Inn London Kensington
Rooms not big enough bathroom too tight Space on bathroom could have been better Hotel was clean
8/28/2016
Holiday Inn London Kensington
No Negative Camera pulita
8/27/2016
Holiday Inn London Kensington
Smallest hotel room I ve ever stayed in even eith an upgrade Lovely bedding
8/26/2016
Holiday Inn London Kensington
No Negative Very helpful staff would go back again
8/26/2016
Holiday Inn London Kensington
No free wifiNo Positive
8/26/2016
Holiday Inn London Kensington
No Negative Comfort Location near station easy access smart lobby
8/25/2016
Holiday Inn London Kensington
Had to pay to use wifi on room Preposterous Bed was very comfortable
8/25/2016
Holiday Inn London Kensington
Expensive mini bar Everything was great
8/24/2016
Holiday Inn London Kensington
Poor lighting in the bathroom It s very quiet at night so the rest is assured
8/24/2016
Holiday Inn London Kensington
No Negative very comfy bed Nice service from the staff
8/23/2016
Holiday Inn London Kensington
Bathroom too compact bath scary Bed comfy roomsmall asked for fridge completely covered in dust
8/23/2016
Holiday Inn London Kensington
Executive room was just bigger than a broom cupboard Very deceiving and not value for money Nice facilities and good location
8/23/2016
Holiday Inn London Kensington
Wifi wasn t working in the room so had to do work in the public lobby Great location helpful staff comfortable room
8/22/2016
Holiday Inn London Kensington
The single bed was not comfortable Location was good and rooms have been renovated
8/22/2016
Holiday Inn London Kensington
Nothing to dislike Everything about this hotel was fantastic Will definitely stay there again and would readily recommend
8/21/2016
Holiday Inn London Kensington
Wi if connectivity Nice practical air conditioned room but with a window that could be opened
8/21/2016
Holiday Inn London Kensington
N A Location e car park
8/21/2016
Holiday Inn London Kensington
Pillows on bed were a little hard Bed was very comfortable just didnt like the pillows they were too hard
8/21/2016
Holiday Inn London Kensington
The bed Food from room service
8/20/2016
Holiday Inn London Kensington
Room was very small Very comfy beds great shower Brilliant location to High St and underground
8/20/2016
Holiday Inn London Kensington
The bar is overpriced The location
8/18/2016
Holiday Inn London Kensington
The view on the interior court and it s air conditioning equipment It was mostly clean
8/18/2016
Holiday Inn London Kensington
Double rooms a little on the small side but still pleasant enough Excellent location good value
8/18/2016
Holiday Inn London Kensington
Walking through a building site to so called executive room Good location for Royal Albert Hall Kensington Palace Hyde Park etc
8/18/2016
Holiday Inn London Kensington
That there was mini bar fridge based on this I wouldn t stay or recommend this hotelNo Positive
8/17/2016
Holiday Inn London Kensington
To pay for wifi Choice of breakfast
8/16/2016
Holiday Inn London Kensington
Size of rooms too small General feel and staff of this hotel
8/15/2016
Holiday Inn London Kensington
The shower was for someone less than 6feet tall Location was great for parks nightlife and tube
8/14/2016
Holiday Inn London Kensington
Extra fee for internet service in the room Prime location Excellent customer service
8/14/2016
Holiday Inn London Kensington
Poor access to wifi and The requirement to pay for using gym facilities No Positive
8/14/2016
Holiday Inn London Kensington
room was a bit smaller than usual otherwise all very good friendly helpful staff and facilities good
8/13/2016
Holiday Inn London Kensington
The building work carried out on 1st floor and we could hear it on 6th floor and bed wasnt comfortable Great location and breakfast
8/11/2016
Holiday Inn London Kensington
Gardens closed room amenaties poor had to unplug fridge to boil kettle no tv remote on arrival shoe box bathroom No Positive
8/11/2016
Holiday Inn London Kensington
Single room was very small Location
8/10/2016
Holiday Inn London Kensington
the staff was very rude and they dont smile at all there was a renovation going on and i felt like i was staying in a garage not a hotel nothing
8/10/2016
Holiday Inn London Kensington
No Negative Friendly staff and lovely breakfast
8/10/2016
Holiday Inn London Kensington
Nothing Value for money
8/9/2016
Holiday Inn London Kensington
No Negative Staff were very friendly and the hotel was lovely and very clean and comfortable
8/9/2016
Holiday Inn London Kensington
No Negative The breakfast was just how I like it the bed was so comfy and the rooms are beautiful
8/8/2016
Holiday Inn London Kensington
I was ok but bed was a bit short for my brother although still comfy Great location and friendly efficient staff
8/8/2016
Holiday Inn London Kensington
Bathroom is very small Clean and nice rooms Friendly staff Good full English Breakfast Quiet but good Location near Tube Station
8/8/2016
Holiday Inn London Kensington
No Negative bed was very comfy rooms very clean and well maintained
8/7/2016
Holiday Inn London Kensington
I had to book an extra night late on and felt the night staff held me to ransom on the rate Good location but very small room
8/7/2016
Holiday Inn London Kensington
Smell in room Lights not working Staff not helpful Location
8/6/2016
Holiday Inn London Kensington
A very small space from one of the single beds to get through to the bathroom Everything The staff were exceptional in every way
8/5/2016
Holiday Inn London Kensington
Maybe better pillows The staff was very nice The room was perfect I highly recomend it
8/5/2016
Holiday Inn London Kensington
Costs Bar and parking expensive service charge not acceptable Location
8/5/2016
Holiday Inn London Kensington
The room was too small The lobby was great the staff as well and the location is close to the underground station
8/4/2016
Holiday Inn London Kensington
Paying extra for an unclean spa Location
8/4/2016
Holiday Inn London Kensington
No Negative Staff were very polite and helpful location to tube station was excellent would stay here again and definitely recommend to family and friends
8/3/2016
Holiday Inn London Kensington
Nothing included in the price when we were told it was Staff were very rude It was clean
8/3/2016
Holiday Inn London Kensington
The concierge did not give us a ticket for our luggage and we were not happy as we thought our luggage was lost Convienience
8/3/2016
Holiday Inn London Kensington
Room was big but decor carpets and bathroom very 1990 sNo Positive
8/3/2016
Holiday Inn London Kensington
Tiny room got given a room with no bath and a flicking light which was annoying But given the area it was a good deal Location was excellent
8/2/2016
Holiday Inn London Kensington
Some young trenee was roud on my check out All of the above
8/2/2016
Holiday Inn London Kensington
Bedrooms are slightly tight spaced Comfortable beds Great spa facilities Very central location Friendly staff
8/2/2016
Holiday Inn London Kensington
The bathrooms are very small WLAN is not always accessible and complicated The location is central and the area very nice
8/1/2016
Holiday Inn London Kensington
No Negative Staff fabulous Rooms tiny but perfect Annoyed at extra charge to sit at poolside to keep an eye on my daughter while she swam
8/1/2016
Holiday Inn London Kensington
The fridge I asked for was covered in dust bath and toilet awkward the cab was fixed rate but he overchargedNo Positive
8/1/2016
Holiday Inn London Kensington
Room very smallNo Positive
8/1/2016
Holiday Inn London Kensington
Walls were a bit thin between rooms Fruit plate in the room very friendly and helpful staff room nice and clean
8/1/2016
Holiday Inn London Kensington
Rooms too small construction happening on one wing of the hotel I had to ask to have another room Coffee and tea available in the room
7/31/2016
Holiday Inn London Kensington
Their refusal to give us an early room They made us wait 2 hrs whilst they allowed others to check in Location
7/31/2016
Holiday Inn London Kensington
The rooms are a bit basic and small Bed wasnt particularly comfortable Great location and fantastic breakfast
7/31/2016
Holiday Inn London Kensington
No Negative spa and gym
7/30/2016
Holiday Inn London Kensington
Bed was uncomfortable constant sound of planes going over during the night Wasn t told about paying the extra 100 when we got thereNo Positive
7/30/2016
Holiday Inn London Kensington
Zero hospitality I wish they change the stiff in the front desk
7/30/2016
Holiday Inn London Kensington
Croissant not eatable Not free internet Excellent staff
7/29/2016
Holiday Inn London Kensington
No Negative staff were incredibly helpful and friendly
7/29/2016
Holiday Inn London Kensington
The name Superior suite should offer more space it is very misleading Generally good Great hotel Admin staff
7/28/2016
Holiday Inn London Kensington
No Negative Fantastic staff lovely hotel
7/28/2016
Holiday Inn London Kensington
Room miniscule Breakfast had been standing around a while therefore eggs were not pleasant Beds comfortable staff pleasant
7/28/2016
Holiday Inn London Kensington
Room above the entry was a bit noisy Great hotel in High Street Kensington close to London City center Excellent facilities and rooms