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@JetBlue well duh. My grandfather just got hired as a TSA agent and currently at PWM! | 1 |
@AmericanAir although there was a 6 hour delay every single staff member from the ticket desk to the admirals club in was as sweet as pie | 2 |
@AmericanAir yes, it says it should be deliver within 6 hours after pick up line. | 2 |
@USAirways She spoke with someone this AM and was told that breast pumps aren't medical equipment and that she should have "planned better." | 0 |
@AmericanAir those were snacks we left on purpose for your team. :) for being so helpful this morning at the desk and on the phone! | 2 |
@SouthwestAir Just picked up my bag at SEATAC all the clothes are soaking wet... #bagawim http://t.co/nGxAl9OmL6 | 0 |
@united So far so good. Just stepped down in Denver. Next Stop Portland! | 2 |
@USAirways Look into better service. | 1 |
@AmericanAir no repair made to the water line. No potable water on board this flight. "We will take off soon." Time for new planes MCI>DFW. | 0 |
@united meant changed planes - i hate seating over wing if u wanted I would have booked it - u will get formal complaint | 0 |
@USAirways you guys should be nice and just give your routes to jet blue and southwest. At least they treat their customers properly. | 0 |
@USAirways nice try at the gate making traveler after traveler put bags in the size guide because you oversold. Sorry #minefits | 0 |
@SouthwestAir is now recruiting for Fall 15, Spring 16 Internships.
2/23/15, 5- 6pm @JindalCMC Davidson Auditorium(1.118) #JSOM #UTDallas | 1 |
@SouthwestAir so, when your plane doesn't work the luxuries I paid for go away but you keep my money? I need that biz model. | 0 |
@SouthwestAir disappointed in the 'service' I've received. Checked in online, checked my my flight status online, CHECKED IN AT THE AIRPORT | 0 |
@USAirways Your gate team are polite. But your planes are habitually Late Flight. In many cases, passengers are waiting for the flight crew! | 0 |
@VirginAmerica my goodness your people @love field are amazing under pressure 鉂わ笍from Texas #beatstheothers in crisis Please fly me to NY | 2 |
@AmericanAir I'm still on hold if you're wondering... 4 hours 37 minutes and counting. #ServiceFail #OnHoldForever #Suboptimal | 0 |
@united The first time I flew United was horrible thought I would give you a second chance. There will NOT be a third! #disgruntled | 0 |
@USAirways thanks! http://t.co/pD7R1lL6Re | 2 |
@SouthwestAir y airline I fly with, but haven't seen anything like this yet! | 0 |
@AmericanAir not sure why we are being made to stand in line outside for plane that isn't ready to board when I could be sitting inside | 0 |
@JetBlue I am heading to JFK now just on principle alone to deal w my lost & damaged bag. #jetblue #jetbluesucks #jfk #badservice #fail | 0 |
@VirginAmerica you have the absolute best team and customer service ever. Every time I fly with you I'm delighted. Thank you! | 2 |
@united Why is my time less important to you? #StrandUsInDenver #HourAndTenMinuteDelay #FlightFail | 0 |
@united why am i mot getting my refund? | 0 |
@united Also, group 5 is total BS. | 0 |
Just sent thank u RT @united: @goodenufmother Please DM your confirmation number if reFlight Booking Problems is needed. Thank you. ^EY | 1 |
@AmericanAir Oh trust me. I am in love. It is so beautiful! | 1 |
@SouthwestAir No. We were in a large group. Majority of the 30+ bags were soaked. | 0 |
@JetBlue I cheated on you, and I'm sorry. I'll never do it again. @SouthwestAir has given my wife and I the worst start to a honeymoon ever | 0 |
@SouthwestAir What do you call that??!! | 0 |
@AmericanAir I'm still patiently waiting for a response to my complaint email on Fri. What is the normal response time? | 0 |
@united I am going to a service desk now to see what the options are. | 1 |
@united well, you can't fix me missing my buddies 30th bday because of negligence but you can attempt to make up for it. | 0 |
@JetBlue's CEO battles to appease passengers and Wall Street - Waterbury Republican American http://t.co/5t4FpCGREJ | 1 |
@USAirways Please can someone contact me regarding my missing bag? It has been 3 days. Online tracking shows nothing. | 0 |
@united Booked 11 tix 1 month ago and now its about $157 CHEAPER and customer service was useless. What's up with that??? | 0 |
@AmericanAir ahhhh your silence is golden now. This tops it all. Anyone get fired? | 0 |
@JetBlue I'd fly to an airline who actually gave a crap about its fliers outside of generic apologies. Jet Blue is terrible #jetblue | 0 |
@united Still waiting on our bag! Never got delivered yesterday. Can't reach a real person for help. Sending DM with ref number. | 0 |
@USAirways. On hold 2hrs after my flight was Cancelled Flightled & "Anthony" was beyond rude and not helpful! @AmericanAir they're weighing you down. | 0 |
@united thanks, it was my first time in a United lounge and felt welcomed. | 2 |
@SouthwestAir how oh how do we get tickets! ?! | 1 |
@united, you just caused a riot on the airplane. Never seen anything like this | 0 |
@AmericanAir I just sent a DM | 1 |
@united 3 phone reps. None could see I was rebooked so missed that flight.Told to go standby for a nonexistent Late Flightr flight. Did I hurt you? | 0 |
@AmericanAir your staff at JFK airport are discussing the way we we're left stranded | 0 |
@AmericanAir depends on the terminal, what' the best option? Arrive C, depart A. Breakfast burrito is what I'm craving.. Any update on 1119? | 1 |
@SouthwestAir briughy me to @ComClassic, #AIF2015 & so much more with the #agcommunity | 1 |
@JetBlue suck and their customer services are the worst whats the point of having a loyalty scheme that they don't honor #badairline | 0 |
@VirginAmerica too bad you say it takes 10 to 14 days via YOUR confirmation email. When I inquired after 3 weeks you claim 6 to 8 weeks! | 0 |
@SouthwestAir tried to enter that rapid rewards contest link on facebook but all my browsers kept popping up security warnings 4 it. | 0 |
@JetBlue should I expect delays at dca for 7am departure? Going to Orlando on flight 723 | 1 |
@united traveling with 3 young kids!! Chose our original flights for a reason. | 1 |
@SouthwestAir if you guys fuck this up again I will never forgive you | 0 |
@united yes in Lusaka, Zambia. My guess is the bags never made the plane at IAD. | 0 |
@USAirways this has been my WORST flying experience with you guys, you need to do better | 0 |
@united nexus confirmed that at any crossing via air, car or boat she can travel with only Nexus. | 0 |
@USAirways what happens if it isn't located | 0 |
@AmericanAir Lost and Found is like talking to a hormonal teenager who refuses to talk to you. #useless #wastedeffort #FAIL | 0 |
@united my husband is supposed to fly RDU to IAD then IAD to FRA leaving in 2 hours. You Cancelled Flighted his flight and there's a 1hr wait on phone | 0 |
@SouthwestAir been on hold to rebook a flight to CMH for 1.5 hrs. Your rebook website is crashed. | 0 |
@SouthwestAir thanks for the great customer service today! 馃憤馃憣 | 2 |
@united no, it was 2 flight Cancelled Flightlations (one due to weather, one mechanical) paid own hotel, bag held in transfer. No voucher/compensation | 0 |
@united its funny how none of ur tweets back are helpful what I want is to read 'ya we'll change that so our customers get better service' | 0 |
@americanair never fails to disappoint. waiting at jfk an hour after scheduled take off and still no word on departure | 0 |
@SouthwestAir planning a family trip to Orlando in May and trying to figure out when to book to get the best rate. Any Suggestions? | 1 |
@AmericanAir been waiting on hold for more than an hour | 0 |
@SouthwestAir Looking forward to flying once again with #SWA on Friday! The #LUV airline. #DTW #MDW #TUS | 2 |
@united: "Left gate 5 minutes early."
My thoughts: "That doesn't count if you sit on the Tarmac for a half hour." #comeonpeople | 0 |
@united ...would be on the next flight to Hayden/steamboat | 1 |
@SouthwestAir @Matt_e_Boss how long did you have to hold? We waited 35 minutes and gave up | 0 |
@AmericanAir yes, I will do just that as soon as I have a moment to gather my thoughts. | 1 |
@JetBlue I'll pass along the advice. You guys rock!! | 2 |
@SouthwestAir luv my companion pass! | 2 |
@united Your baggage tracking system is worthless! It tells me nothing about where the bag is, much less what your plans are to get it to me | 0 |
@AmericanAir was hoping for 8A if possible, for some frozen views along the way! | 1 |
@jetblue I'm dissapointed in the way paseengers on flight 0510 in Santo Domingo have been treated. 9hrs to board the plane and no info given | 0 |
@SouthwestAir my sister&brother in law need to get to Florida desperately flying w/ @USAirways is there anything you can do? | 1 |
@AmericanAir By "answering as fast as they can", you mean hanging up on every call? | 0 |
@SouthwestAir from groupA to group C. We have never got to sit next to each other on any south west flight not even on our honey moon | 0 |
@SouthwestAir now flying non stop CMH-OAK has me daydreaming about a trip to the bay...especially in this weather. #OhioProbz | 2 |
@SouthwestAir no self help way to put in tsa pre check number for existing reservation. Very annoying. 800 is not reachable. | 0 |
@united Hi guys. I submitted a request for ticket/hotel reimbursement for a delayed/over night stay coming back from the Dominican. Help? | 1 |
.@united all other ANA ticket holders get to use the lounge, too. But not us. Because United booked us. #grumpykim | 0 |
@AmericanAir our flight was Cancelled Flightled and rebooked to United. You didn't give them accurate ticket number now we can't check in. #annoyed | 0 |
@SouthwestAir how come I'm not getting my points after I buy from the rapid reward shopping site? | 0 |
@SouthwestAir All I requested was a refund of my Reward Points that I used to purchase the flight and he refused. | 0 |
@JetBlue all they said was delayed due to mechanical issues. I'm looking for something a little more specific. | 0 |
@united, b4 boarding this attendant took his shoe &sock off at the desk and showed other agents his foot. So gross. http://t.co/755VpYm4Mv | 0 |
@VirginAmerica always!!! Xoxo | 2 |
@AmericanAir but they refused to unload our luggage so we're stuck in below freezing weather w/o our cold weather clothes. | 0 |
@JetBlue u cool | 2 |
@SouthwestAir this is really unhelpful. Why can't I rebook online? http://t.co/N5O43sVl8i | 0 |
@JetBlue btw, Robin Hayes is speaking at next month's @USChamber aviation summit. He ought to give a shout out to his Twitter team. You rock | 2 |
@VirginAmerica Hi, Virgin! I'm on hold for 40-50 minutes -- are there any earlier flights from LA to NYC tonight; earlier than 11:50pm? | 0 |
@AmericanAir 1138 got us to LGA safely. Thanks for taking the time to make the plane safe before flying! | 2 |
@SouthwestAir - Great flight from Phoenix to Dallas tonight!Great service and ON TIME! Makes @timieyancey very happy! http://t.co/TkVCMhbPim | 2 |
@JetBlue great will do once I land in JFK | 2 |