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@united how do I get my account number if your website says email is unavailable? | 0 |
@AmericanAir flight 45 JFK-LAS. First the catering was Late Flight, the. No push back crew. 2hrs delay. | 0 |
@united @annricord both! | 1 |
@USAirways I am so disappointed with the service I received with you on my travels to NC these past few days .. you lost my baggage twice. | 0 |
@USAirways please give Tara G a pat on the back and praise. She was very very helpful. She is at PHL member lounge | 2 |
@united we had four scheduled flights on this reservation and literally did not take one! Unreal | 0 |
@USAirways 5 hr flight delay and a delay when we land . Is that even real life ? Get me off this plane , I wanna go home 👠👠👠 (3 heel clicks) | 0 |
@united 8h flight without a working screen for me and my friend and not possible to move to another place #unitedfails#worsttripofmylife | 0 |
@USAirways Almost 4 hours and coin now. Understand higher call volume, but this is unacceptable. | 0 |
“@JetBlue: Our fleet's on fleek. http://t.co/JMnkJ6Bmc2” Jet Blizzue in the hizouse. | 2 |
@southwestair, Your male flight attendants must being playing a game called Who can be the Bigger Dick to People. Flight 952 to CHI-MID | 0 |
@USAirways thanks for three Cancelled Flightled flight and making us go from raleigh to charlote to lexington to philly. istead of raleigh to philly | 0 |
@USAirways Have him call me. I cant wait to see if anything happens. Your service really sucks.#usairwayssucks | 0 |
@AmericanAir more of the insane treatment by your customers | 0 |
@USAirways I respect the stress of a merger but one rep to reschedule/replane 15 ppl who are already Late Flight? #youcandobetter | 0 |
@united followed and messaged. Thanks so much for the help. | 2 |
@USAirways hello I have a question for you and your phone lines have jammed | 0 |
Includes @KCIAirport “@SouthwestAir: Inclement weather may impact scheduled service in. ReFlight Booking Problems options available: http://t.co/KeyrpFlHil” | 0 |
.@JetBlue Ah grasshopper, your twitterz kung fu no good. Hire geeks. http://t.co/8MWItRi9kF | 0 |
@USAirways Do your flight schedules to - from Quintana Roo, Mexico reflect their newly adopted time zone change to EST? | 1 |
@USAirways thanks Travis at PHL A East checkin for knowing baggage policies. Skis & boots count as 1. Teach your mgr who didn't know | 2 |
@united DM does not work what do I do? | 1 |
@SouthwestAir we're flying out tomorrow! PLEASE DONT Cancelled Flight!! Lol 😜✈️ | 1 |
@AmericanAir not only on both legs did I have damaged seat, u damaged an expensive case and not offered anything.Just an apology 6wks Late Flightr! | 0 |
@SouthwestAir On hold for 45 minutes trying to rebook a Cancelled Flightled flight with a companion ticket. Help? | 0 |
@AmericanAir oh I did. All I received back was an email saying " delays happen".. Uh huh.. | 0 |
@SouthwestAir Thank you - hung up after 1hr 7min on hold. Would you like me to DM you contact info? | 0 |
@AmericanAir my flight was Cancelled Flightled from Laguardia to Louisville Ky and i am stuck at the airport. Do you guys compensate for this? | 0 |
@JetBlue The Opal Dragon book The Dragon (ALI) has woven his murdering ways from the Philippines to Australia http://t.co/ltwhmOL1Dr | 1 |
@united how long does it take to get a response from your customer service about a complaint done through email? | 0 |
@united awesome thank you very much for the help | 2 |
@united I have and been denied! I called and got hung up on. Did speaks with manager on second call | 0 |
@united great. Looking forward to your response to my DM then | 2 |
@USAirways I ask for reimbursement maybe miles added to my account for my inconvenience and for the money that I had to spend | 0 |
@SouthwestAir is it possible to add travel arranged by my employer to my upcoming travel? I can retrieve a reservation, but that's it. | 1 |
@USAirways And how do you only have 1 agent at PHX customer service desk when an hour ago the line was over 100 people long? | 0 |
@AmericanAir spent $8 for the choppiest feed of "Whiplash" ever. #americanairlinesfail #iwantmymoneyback | 0 |
@SouthwestAir I will be writing in about the service via email. My company also transports well over 100 clients monthly via SW. | 1 |
@united is there a United gold number? I've been on hold 24 minutes and think I may be lost in nowhereland. Have a gold reservation. Help. | 0 |
@united met with agent. All taken care of. Thx for reply | 2 |
@AmericanAir Thank you for holding, we apologize for the delay in answering your call. To speak to a representative please continue to hold. | 0 |
@JetBlue I digg it! | 1 |
@JetBlue Are there really no flights from the Bay Area to Chicago anymore? Lame. So lame. | 0 |
@CatfoodBeerGlue you'll enjoy this.
“@JetBlue: Our fleet's on fleek. http://t.co/2thC9RKURT” | 1 |
@united I do not see where it talks about military baggage fees. Can you please guide me. Thanks | 1 |
@USAirways @AmericanAir I'm stuck in the airport in fresno trying to beat the storm to pittsburgh, and you guys have offered nothing. HORRID | 0 |
@USAirways Frustrating days!No flights home, changed airlines. Thank you PHL USAirway employees & @united for help getting me back to IAH. | 2 |
@USAirways never flying you guys again. your customer service is awful | 0 |
@united after 443min of avoidable non-weather delays that #Appreciation link better be giving out #GoldenTickets | 0 |
@SouthwestAir Love, love, love this. Southwest Rocks!! Always!! https://t.co/q8VSfFRd1u | 2 |
@AmericanAir I need some help. My record locator is bringing up TWO different flights in your system. One op by AA & one from US Airways. | 1 |
@AmericanAir the folks at the Executive Platinum desk are great pros. They understand my displeasure with change fees and switch to SW. | 2 |
@united LE2V9D pnr numbered flight. The first leg is Cancelled Flightled due to bad weather in iatanbul. How can i make a reFlight Booking Problems | 0 |
@USAirways thanks for making me miss my meeting in Dallas. 700 dollars down the toilet 😊 | 0 |
@jetblue waiting for flt 105 to Chicago. Why hasn't aircraft left buffalo yet? | 0 |
@USAirways Can you help me with a refund. the phone guy couldn't help. The website won't let me submit a reply. | 0 |
@AmericanAir Trying to make an online Flight Booking Problems one way from Barbados -NYC but wont let me as says I need a Barbados CC...why??! | 0 |
@SouthwestAir good to know. Perhaps it was execution then. | 1 |
@SouthwestAir can't fly in precipitation and @Delta has planes that don't work after 5. 3rd airline had better be a charm tomorrow. | 0 |
@AmericanAir the flight is not going to make the connection to #MEX #AA2444 | 0 |
BUT @united just re-booked to BOS; UGGH!! now 3 hour bus to WMASS home. Could have flown to BDL & back to DC in same time. #unitedairlines | 0 |
@united Stop pretending you care about the welfare of my daughter. United Airlines had the opportunity to help n failed # United airlines | 0 |
@USAirways Congrats, you've just lost a customer for good. When I made a United weather change, free/5 min. You guys 2 hrs on hold & $25. | 0 |
@SouthwestAir almost bumped me off my flight to HRL when I was 20 minutes early then your staff was rude when I asked what was the problem? | 0 |
@USAirways car services to and from the hotel, food, hotel cost bc of Cancelled Flightlations fall on the customer with last minute notifications | 0 |
@SouthwestAir @love_dragonss LAUREN IM SCREAMING | 2 |
@AmericanAir not in any way that I am happy with or find acceptable. If I could speak to a human maybe that would happen | 0 |
@united if the car seat is lost @united should just reimburse me for a new one, this is not a pair of shoes, it's a necessity for my child | 0 |
@USAirways direct flights to SFO leaving from same airport with @VirginAmerica and @united - can you please put me on one of those? | 1 |
@united how can you never got a flight from austin to Houston in time for a connection ever? Ever! | 0 |
@USAirways @AmericanAir WHERE IS MY BAG ?#SOS ITIS BEING LOST FOR MORE THAN 24 HOURS ! #POORCUSTUMERSERVICE | 0 |
@AmericanAir Thank you.....you do the same!! | 2 |
@USAirways worst customer service I've ever experienced. I'll never fly your airline ever again. I have to pay to sleep in Philly. Fuck you. | 0 |
@SouthwestAir THANK YOU SO MUCH YOURE AMAZING IM GOING TO CRY OMG | 2 |
@SouthwestAir my trip is a month away...why do you consider it "around the corner"? Is that a setting I can change? | 0 |
@AmericanAir flight number #2386 | 1 |
@united fails again. @SouthwestAir saves the day. | 1 |
@JetBlue offered to pay for tix at the airport BC we were never told that our reservation didn't go through. Was told I could pay $2275 pp. | 0 |
@SouthwestAir Pres/CEO Gary Kelly at #TheRoFo addressing 2000 of his BWI based employees. @cbsbaltimore http://t.co/OI32uq2tTZ | 1 |
@USAirways Do you have a phone Nbr for Refund Dept ? | 1 |
“@USAirways: @hegshmeg O” thank you for that elaborate response | 2 |
@JetBlue Ok. Thanks for your help. | 2 |
@united thank you for the reply. I will fill out the form and submit it as requested. Good to know you're paying attention! | 2 |
@united not tonight, we got a hotel and after 14hrs of traveling and still not reaching our destination we are disappointed. Thanks | 0 |
@AmericanAir followed. I tried to @USAirways record locator number, gave me an error code | 0 |
@united web app won't let me upgrade seats, call center wait time is 20 minutes plus, just want to get more legroom but it's a pita | 0 |
@united How can you not know where my bags are? You knew where they were 6 hours ago. You are killing me! Worst service. Ever. | 0 |
@USAirways ...was Cancelled Flightled and now I need to locate my baggage | 0 |
@AmericanAir I'm trying to make a reservation with a < 2 year old lap child. Don't see any option online. How do I proceed with reservation? | 0 |
@VirginAmerica gave a credit for my Late Flight flight yesterday. Great service !!!! That's a Wow moment! Unexpected gesture! | 2 |
@USAirways why would you not give us the option to get off the plane instead of sit on it for an hour and a half when you knew at the gate | 0 |
@AmericanAir - Appreciate your system is busy but when I call, having your automated system hang up on me is not helpful. | 0 |
@AmericanAir I tried when I landed, but there was no-one there. I've emailed your customer service twice now who don't seem to care. | 0 |
@AmericanAir Your customer service sucks! You rep should not be yelling at a caller regarding the weather in DFW. Hope you go bankrupt! | 0 |
@usairways would it kill you to let me know how many minutes I might be on hold? | 0 |
@USAirways I love how just to give feedback to this link I have to fill out all my personal info on a form. You guys are the best :) | 0 |
@SouthwestAir I'm running out of money to keep paying for hotel rooms & food in NYC. You don't help people with $ spent | 0 |
@SouthwestAir My flight to KC has been Cancelled Flighted and the next available isn't till Tuesday?! What am I supposed to do for 3 nights????? | 0 |
@AmericanAir $600 Late Flightr, 2 complete itinerary changes, and lost work and time, but yeah "I" got it rebooked | 0 |
@united @paigeworthy : page United values your tweet b/c it's so rare that they receive tweets complimenting their service...most are fake. | 1 |