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@united fire yr rep who refused to put me on a flight that I had a boarding pass and seat on. Full explanation and her name in complaint. | 0 |
.@AmericanAir just disappointed with the Flight Booking Problems process and add’l fees to sit together on a more crowded flight. Not impressed so far :-/. | 1 |
@AmericanAir I guess that is your way of saying thanks for sharing but I can't help you, Good Luck. Happy Birthday to me. Ugh | 0 |
Please don't. RT “@JetBlue: Our fleet's on fleek. http://t.co/gdzadXzBYA” | 1 |
@united 's new #flierfriendly is garbage. Just had to cry to get attendant to find a place for my medical supplies with limited overhead | 0 |
@united Suck | 0 |
@SouthwestAir poor performance all around! Paid for Express checkin weeks ago and can't even leverage it #bullshit | 0 |
@united Anna Palm Springs gate 19 deserves a medal! Handled 30 ppl missing flights like a pro! | 2 |
@USAirways No, they won't because after 5 hours of holding I had to give up because I couldn't borrow the phone any longer. 5 hours... | 0 |
@AmericanAir yes it is in Dulles and I need it delivered to the Embassy Suites in Herndon, VA. I'm still in Chicago from the fiasco in LAX | 0 |
@AmericanAir How do I place it on hold and complete payment? I don't see any way to do that from my reservations page. | 0 |
@united it was such a lovely part of this long day - attendants on UA5168 (most) /UA795 were beyond exceptional today. #GiveThoseLadiesRaise | 2 |
@United never heard of this? http://t.co/QDebyaHqfM | 0 |
@VirginAmerica to begin Dallas-Austin #flights in April - 88.9 KETR http://t.co/SSUVWwkyHH | 1 |
@united you've got to be kidding me. I still haven't talked to a human and your robotweeting me?! And asking for a follow???? | 0 |
@JetBlue 4 hr delay on flight to JFK via Tampa & worst customer service in San Juan airport. This after app not working all day. | 0 |
@AmericanAir can you please connect these two reservations together and also add a child in a lap. KEVOLT and SOZLDJ march 1. Thanks | 1 |
@JetBlue just a very rude rep while trying to book family vacation using trvl credit. on phone w/ new rep now who is being very helpful | 0 |
@USAirways @AmericanAir , you Cancelled Flightled my flight back during the holidays and gave me a refund of $8.51/ticket from PHL to EWR, really?! | 0 |
@AmericanAir I really hope it departs. They said is because the catering service wasnt available but we can see it next to plane doing nthin | 0 |
@united I was on hold for over 20 minutes and was talking to one of your employees. I asked him for name or id # and he hung up in my face! | 0 |
@USAirways 8 weeks to refund this ticket - 0372389047497?!? - totally unacceptable. Fix this or I'll put it on blast on social media and TV | 0 |
@SouthwestAir Thank you SWA and Shannon G. @LASairport (C22) for being a miracle worker! #awesome | 2 |
@USAirways I listed my baggage claim number. Have them call me, my number is on the ticket. I had to use Lady Speed Stick this morning. | 0 |
@SouthwestAir baggage claim has already changed 2x...most recent had 3 bags come out and then stop...claim team has no idea what's going on | 0 |
@USAirways lost bags. Cant reach human. delivery driver says he won't give us carseat until we return loaner. We hv NO loanr.5084773604 HELP | 0 |
@USAirways Raleigh to Chicago and no #firstclass upgrade. Must be flying AA 'the screw USAir Elite, after we bailed them out' Airline | 0 |
@USAirways pilot forgets to show up to work and Ricky J (gate agent) gives customers attitude. #usairwaysfail | 0 |
@SouthwestAir my parents flight frm STL2ATL Cancelled Flighted 2nite. When's the next one out?! | 0 |
@JetBlue @JayVig YES! Great real-time example. Thanks for being awesome, #JetBlue! #JVMChat | 2 |
@JetBlue ruining vacations left and right. Who would have thought an airline can Cancelled Flight tickets without telling the buyer | 0 |
@nrhodes85 isn't it funny that @USAirways just apologizes, but doesn't actually take steps 2 go above & beyond for customers? #NotImpressed | 0 |
@SouthwestAir - you can do better than having someone on hold for over an hr http://t.co/FxNv618B1A | 0 |
@USAirways really? No meal vouchers for a 7 hour flight delay out of Virgin Islands... | 0 |
@AmericanAir I've been in line for over half hour trying to see a representative, now I might even miss the next flight too, unacceptable | 0 |
@united Why can I only apply one travel certificate per itinerary even when I have multiple flights? | 0 |
@USAirways Big fail on not having curbside baggage in Pittsburgh and you charge 30 dollars a bag!! | 0 |
@SouthwestAir There is no way that I am getting back on a plane with your airline. I will be calling to get a refund. As I drive 17 hrs home | 0 |
@united Filled out at the airport as part of a long day made longer. | 0 |
@united I would like a supervisor to talk to. Now we are waiting for a flight attendant as one just walked off & left http://t.co/IpaamZT7Z2 | 0 |
@AmericanAir @SeguineJ AA - this is a joke, right? That line isn't even accepting calls right now - they just hang up. | 0 |
@United says we had a weather delay in #YXE this morning. The "weather" didn't affect any other airline. #UA6136 http://t.co/4JdvK8tCqx | 0 |
@united just got my lost Kindle in the mail! Thanks again. | 2 |
@JetBlue @roxydigital Good. I want extra peanuts on my flight then. lol. #JVMChat | 1 |
@JetBlue why did you just Cancelled Flight flight 670 last minute?!? | 0 |
@AmericanAir check your DM please | 1 |
@SouthwestAir This has to be the best video I have seen ever! - #teamspirit https://t.co/X5JenA7NyE | 2 |
@united I am impressed with your super-fast reply to @CGJase | 2 |
@SouthwestAir got an email confirmation of wifi purchase on a recent flight. Trouble is, I've never flown with you. Ever. #concerned #scam? | 1 |
@AmericanAir help. Flight to Dallas was Cancelled Flightled this morning from cle. on hold for 3 hours. Need to be booked on next flight out. | 0 |
@AmericanAir Hi guys, can you tell me what the emergency is for #AA65 diverting to #Heathrow from Zurich-New York? Thanks, John. | 1 |
@SouthwestAir Dang, if only practice was an hour Late Flightr today... | 1 |
@united Out of curiosity, when a flight is arranged, are pilots notified? There are a lot of "pilots haven't arrived yet" announcements. | 1 |
@AmericanAir Of course you are because that's your companies job! You guys failed at it in the first place. Upgrade me and then we'll talk. | 1 |
@united @rayja9 flying to las vegas out of Chicago flight is Late Flight and no announcement has been made | 0 |
@united too big to properly manage flight times. There is such a thing as being on time. Or at least prepared with a gate when we land! | 0 |
5 hour delay = shortly?“@SouthwestAir: @brendanpshannon Brendan, we are so sorry to keep you waiting. We'll have you in the air shortly!^RS” | 0 |
@AmericanAir Would it be ok to send you a DM asking a few questions because i'm deaf and been on hold so long? | 0 |
@USAirways Just discovered that they billed us $300 for the rescheduled flight, which cost me a second day of lost work. | 0 |
@SouthwestAir very frustrated. Bought early bird at 6:30am on day tickets were released and got mid-B ticket. Spend $50 for nothing | 0 |
@united THAT'S the tweet u choose to answer, to tell me you're not liable?! #youretheworst #neveragain | 0 |
I will, if you can show me where this new program is beneficial to your longstanding loyal consumers... @united | 0 |
@USAirways First the pilot was Late Flight, now it's maintenance. This is EXACTLY what happened two weeks ago. Unacceptable. | 0 |
@united 3 hrs searching for flts, find 1 on site & can't book the $ offered bc 1 seg isn't really available. #lies #falseadvertising | 0 |
@united is unfriendly screw family, that hates kids and moms. now waiting on UA871... pray its better FYVRFN ..due to agent error and tickt | 0 |
@USAirways been on hold for 39 minutes and counting for a month old change fee refund request for a funeral. This is pathetic. | 0 |
@USAirways @British_Airways three hour flight delay. On the phone for 45min and counting. | 0 |
@united actually we did not consider she might have made a mistake. She did not complain beyond that she indicated it on her reservation. | 1 |
@JetBlue Thx for the quick response .... yep I tried- but it can't find the flight when I Input the Confirmation # | 2 |
@united Didn't know that buying a seat in first class was just a 'request' to sit in first class! Very Interesting. | 1 |
@JetBlue is flight 51 on 4/24/15 moved back? When I booked it said we arrive 11:31 but now it says 12:08 😢 | 0 |
@SouthwestAir thanks a lot for sending a "special deal" with @Budget. Getting screwed is the best when on vacation #sarcasm get new partners | 0 |
@USAirways Your whole handling of this was a joke.Boston Logan had one little old lady,ONE handling all the customers http://t.co/DH2rfUIJYP | 0 |
@united an update on flight 5979 would be great! | 0 |
@AmericanAir file loc:TJYCQH. Bag at airport since last nite.Not "scheduled" to get PU unt aft 8? WHY? U shld b ashamed. I'm disgusted w/u | 0 |
@southwestair Flight 4146 Phi to Den was staffed by a great crew. #freecomedyshow #newlifetimecustomer | 2 |
@AmericanAir your planes made me miss 2 connections in 2 days. Thanks for nothing | 0 |
@SouthwestAir check out our 1st grader's school science fair project. She loves flying on Southwest Airlines. http://t.co/BaYePZkMiz | 1 |
@SouthwestAir followed. | 1 |
@USAirways still waiting on a response | 0 |
@united it's 9:56, and the desk attendant stated we would "sit awhile" until given the all clear. Lack of communication seems to the norm. | 0 |
@AmericanAir I'm flying with your competitor today, starts with an U and ends with D. I will never make that mistake again. #americanforlife | 2 |
@united Ill check it out, appreciate the response, regardless. | 2 |
@united Your new mileage policy is awful. Before, I might have paid slightly more for United because of miles. Now there's no difference. | 0 |
@SouthwestAir is there a resource to check delays/Cancelled Flightlations out of Love Field? Flying out tomorrow am and stressed about weather! ❄️ | 1 |
@AmericanAir Close down | 0 |
@VirginAmerica and again! Another rep kicked butt! Naelah represents your team so beautifully!! Thank you!!! | 2 |
@JetBlue Airways Corporation (JBLU) loses -0.06% on news that @JetBlue Airways ... - WallStreet Scope http://t.co/oFW4A8b5WS | 1 |
@southwestair TREMENDOUS job. Atlanta Airport saw SW celebrate Mardi Gras. Another reason I'm nuts for you guys! http://t.co/8WBzOrRn3C | 1 |
@SouthwestAir you're going to compensate us for the two plane changes in Atlanta right? | 1 |
@united and don't hope for me having a nicer flight some other time, try to do things right. You sold me those tickets with that connetion | 0 |
@AmericanAir @sarahzou translation: we don't reinvest our mammoth profits into the customer service experience. 'Cause we don't care. | 0 |
@AmericanAir To think that I'm a "Priority Member"! Wonder how you treat the plebes. I know which rewards card I'm Cancelled Flightling immediately. | 0 |
@AmericanAir 901 #Miami to #Rio to participate at @RCM_Oficial representing @CisnerosMedia #yourstoryhere | 1 |
@SouthwestAir mins and no answer. My wife and baby need to get on that flight. She arrived 2 hrs prior. Please help. Venetia Crook | 0 |
@USAirways stuck at the gate in Charlotte, NC waiting for "release papers" and a fix for a broken computer system. | 0 |
@USAirways waiting all day at ATL since flight this am Cancelled Flightled. 1 standby told no seats and group of 15 shows up Late Flight and gets on to PHL | 0 |
@AmericanAir still waiting on a dm response..... #sloooowresponses | 0 |
@JetBlue whats going on with flight 2034. Delayed beyond 834. Shouldnt thre flights switch at that point? | 0 |
@USAirways Im researching a flight & noticed a small issue w/class of service between your site & other sites. Could Reservations help me? | 1 |