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|---|---|---|---|---|---|---|---|---|
I made a transfer and it doesnt' show up in my account. | [] | [
"transfer_into_account"
] | {
"type": null,
"score": [
0.07575118541717529
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42184698581695557,
"agent": null
} | null | {} |
I transferred some money but it is yet to arrive. | [] | [
"card_arrival",
"receiving_money",
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": [
0.026562564074993134,
0.05598025023937225,
0.026567723602056503
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40921375155448914,
"agent": null
} | null | {} |
Why is my balance the same? I processed a transfer. | [] | [
"balance_not_updated_after_bank_transfer",
"balance_not_updated_after_cheque_or_cash_deposit",
"why_verify_identity"
] | {
"type": null,
"score": [
0.04971489682793617,
0.03399388864636421,
0.033782459795475006
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.447208046913147,
"agent": null
} | null | {} |
Why don't I have my transfer? | [] | [
"declined_transfer",
"pending_transfer",
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": [
0.026539504528045654,
0.033638082444667816,
0.03040711209177971
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4262028634548187,
"agent": null
} | null | {} |
Why isn't the transfer on my account showing up? | [] | [
"transfer_into_account",
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": [
0.06588608771562576,
0.02864784374833107
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43212640285491943,
"agent": null
} | null | {} |
The money I transferred does not show in the balance. | [] | [
"balance_not_updated_after_bank_transfer",
"balance_not_updated_after_cheque_or_cash_deposit"
] | {
"type": null,
"score": [
0.0655137374997139,
0.04376934468746185
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4231691360473633,
"agent": null
} | null | {} |
I have completed a transfer but it is not showing up. | [] | [
"pending_transfer",
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": [
0.036291174590587616,
0.027615368366241455
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43133220076560974,
"agent": null
} | null | {} |
I did a transfer to my account but it doesn't show up | [] | [
"transfer_into_account"
] | {
"type": null,
"score": [
0.08555781841278076
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41637176275253296,
"agent": null
} | null | {} |
How long until my transfer will be available to me | [] | [
"pending_transfer",
"transfer_timing"
] | {
"type": null,
"score": [
0.03988718241453171,
0.038109954446554184
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38358160853385925,
"agent": null
} | null | {} |
Why doesn't it show that I did a balance transfer? | [] | [
"balance_not_updated_after_bank_transfer",
"balance_not_updated_after_cheque_or_cash_deposit"
] | {
"type": null,
"score": [
0.06541997939348221,
0.04190097376704216
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4270015060901642,
"agent": null
} | null | {} |
I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through? | [] | [
"balance_not_updated_after_bank_transfer",
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": [
0.03103594109416008,
0.035123713314533234
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41013726592063904,
"agent": null
} | null | {} |
My transfer is pending. | [] | [
"pending_card_payment",
"pending_cash_withdrawal",
"pending_top_up",
"pending_transfer"
] | {
"type": null,
"score": [
0.029045820236206055,
0.027212345972657204,
0.046661462634801865,
0.22055596113204956
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4698057770729065,
"agent": null
} | null | {} |
Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it? | [] | [
"balance_not_updated_after_bank_transfer",
"top_up_by_bank_transfer_charge",
"transfer_into_account"
] | {
"type": null,
"score": [
0.02692818082869053,
0.045910678803920746,
0.04096692055463791
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.39180928468704224,
"agent": null
} | null | {} |
Where is my transfer from [country]? | [] | [
"country_support"
] | {
"type": null,
"score": [
0.16689980030059814
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4474753439426422,
"agent": null
} | null | {} |
I made a bank transfer and my account balance did not show it. | [] | [
"balance_not_updated_after_bank_transfer",
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": [
0.10786458104848862,
0.03388867899775505,
0.027842430397868156
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3983127772808075,
"agent": null
} | null | {} |
Where is my money? I transfered it and it isn't in my account. | [] | [
"receiving_money",
"transfer_into_account"
] | {
"type": null,
"score": [
0.033852338790893555,
0.03602367639541626
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3873656094074249,
"agent": null
} | null | {} |
I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay. | [] | [
"transfer_timing"
] | {
"type": null,
"score": [
0.08866708725690842
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4067825675010681,
"agent": null
} | null | {} |
Why doesn't my balance reflect my transfer | [] | [
"balance_not_updated_after_bank_transfer",
"balance_not_updated_after_cheque_or_cash_deposit"
] | {
"type": null,
"score": [
0.051391731947660446,
0.03564663603901863
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4574829041957855,
"agent": null
} | null | {} |
My account balance has not gone up even though I just transferred money into it | [] | [
"balance_not_updated_after_bank_transfer",
"balance_not_updated_after_cheque_or_cash_deposit",
"transfer_into_account"
] | {
"type": null,
"score": [
0.07024291157722473,
0.03879665583372116,
0.03579994663596153
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3809020519256592,
"agent": null
} | null | {} |
When will I see my new balance after making my bank transfer? | [] | [
"balance_not_updated_after_bank_transfer",
"balance_not_updated_after_cheque_or_cash_deposit",
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": [
0.16090816259384155,
0.045999981462955475,
0.033248692750930786
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.41951343417167664,
"agent": null
} | null | {} |
Think someone has took money out with my card. What shall I do? | [] | [
"receiving_money"
] | {
"type": null,
"score": [
0.044797398149967194
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3550896644592285,
"agent": null
} | null | {} |
There is a withdrawal that isn't mind in the app. | [] | [
"cash_withdrawal_charge",
"exchange_via_app",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.03521246835589409,
0.07282871007919312,
0.027209246531128883
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4175792634487152,
"agent": null
} | null | {} |
I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this? | [] | [
"cash_withdrawal_charge",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.03400085121393204,
0.03557746857404709
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.378254771232605,
"agent": null
} | null | {} |
I didn't get cash from an ATM, but the app says I did | [] | [
"atm_support",
"exchange_via_app"
] | {
"type": null,
"score": [
0.050276171416044235,
0.042246442288160324
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3425348699092865,
"agent": null
} | null | {} |
My app shows some cash I didn't get. | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.06971003115177155
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3644495904445648,
"agent": null
} | null | {} |
Why is there a random withdrawal in my app? | [] | [
"cash_withdrawal_charge",
"exchange_via_app"
] | {
"type": null,
"score": [
0.03627309948205948,
0.045855700969696045
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3366181254386902,
"agent": null
} | null | {} |
There is a suspicious cash withdraw on the account. | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"compromised_card",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.05708646774291992,
0.03063461184501648,
0.028022926300764084,
0.0464344322681427
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38209962844848633,
"agent": null
} | null | {} |
I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it. | [] | [
"atm_support",
"exchange_via_app"
] | {
"type": null,
"score": [
0.04980140179395676,
0.0398336797952652
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3425111472606659,
"agent": null
} | null | {} |
The app said I withdrew cash at an ATM and I didn't | [] | [
"atm_support",
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"exchange_via_app",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.03873768448829651,
0.04461722820997238,
0.03209037333726883,
0.02834947593510151,
0.03915933147072792,
0.032538753002882004
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35321852564811707,
"agent": null
} | null | {} |
My app says that I received cash from an ATM and I didn't. | [] | [
"atm_support",
"exchange_via_app"
] | {
"type": null,
"score": [
0.05007140338420868,
0.03995567560195923
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3411736488342285,
"agent": null
} | null | {} |
How do I freeze my bank card, as there has been a strange withdrawal? | [] | [
"balance_not_updated_after_bank_transfer",
"pending_cash_withdrawal",
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": [
0.027231913059949875,
0.030258413404226303,
0.044833242893218994
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37719035148620605,
"agent": null
} | null | {} |
I see a cash withdrawal that I did not perform. | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.09180674701929092,
0.053782787173986435,
0.051219526678323746,
0.06418788433074951
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3930782675743103,
"agent": null
} | null | {} |
I checked the app and saw an extra cash withdrawal that I didn't authorize | [] | [
"cash_withdrawal_charge",
"exchange_via_app",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.030248764902353287,
0.07702463120222092,
0.027020541951060295
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35224828124046326,
"agent": null
} | null | {} |
I have a strange cash withdrawal in my statement | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"extra_charge_on_statement",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.08265244215726852,
0.04592909291386604,
0.04140372574329376,
0.029598763212561607,
0.05847436562180519
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.34139183163642883,
"agent": null
} | null | {} |
There's a cash withdraw on my statement that I didn't make. | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"extra_charge_on_statement",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.055792246013879776,
0.02914072386920452,
0.034748539328575134,
0.029563305899500847,
0.03650414198637009
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37044134736061096,
"agent": null
} | null | {} |
i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent. | [] | [
"cash_withdrawal_charge",
"compromised_card",
"lost_or_stolen_card"
] | {
"type": null,
"score": [
0.02692253887653351,
0.03330739587545395,
0.03941625729203224
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.39671656489372253,
"agent": null
} | null | {} |
I am seeing in the App a some cash withdrawal that its not mine | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"exchange_via_app",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.06627415120601654,
0.04287303611636162,
0.030068986117839813,
0.06224993243813515,
0.040552351623773575
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3513232171535492,
"agent": null
} | null | {} |
My account has a weird withdrawal. | [] | [
"cash_withdrawal_charge",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.047994405031204224,
0.04008649289608002
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36198940873146057,
"agent": null
} | null | {} |
I'm unsure of a withdrawl in my statement. | [] | [
"cash_withdrawal_charge",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.05578301101922989,
0.04527479410171509,
0.04024124518036842
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38784921169281006,
"agent": null
} | null | {} |
It looks like someone else withdrew cash from my account, can you help? | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.059181325137615204,
0.03598281368613243,
0.02864060364663601,
0.05009756237268448
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3954206109046936,
"agent": null
} | null | {} |
I think I see a withdraw I did not make. | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.047511812299489975,
0.028106646612286568,
0.031183438375592232,
0.03661216422915459
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40253329277038574,
"agent": null
} | null | {} |
Some cash is showing up in my app that I did not get. | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.0720958486199379
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3532639443874359,
"agent": null
} | null | {} |
There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help. | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.06720558553934097,
0.03619092330336571,
0.027589991688728333,
0.04104270040988922
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38358357548713684,
"agent": null
} | null | {} |
The app is showing an ATM withdrawl that I didn't make. | [] | [
"atm_support",
"exchange_via_app"
] | {
"type": null,
"score": [
0.05277783423662186,
0.03700609877705574
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3725692331790924,
"agent": null
} | null | {} |
There is a odd withdrawal on my account. | [] | [
"cash_withdrawal_charge",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.04506738856434822,
0.03668956458568573
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3831186592578888,
"agent": null
} | null | {} |
I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that? | [] | [
"cancel_transfer"
] | {
"type": null,
"score": [
0.16422723233699799
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.41051214933395386,
"agent": null
} | null | {} |
How do I cancel my card? There are charges on my account that I didn't make. | [] | [
"cancel_transfer",
"terminate_account"
] | {
"type": null,
"score": [
0.14350755512714386,
0.034672971814870834
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3897465765476227,
"agent": null
} | null | {} |
There is an error, the app says I made an ATM withdrawal and I didn't. | [] | [
"atm_support",
"cash_withdrawal_charge",
"exchange_via_app"
] | {
"type": null,
"score": [
0.051692888140678406,
0.028923101723194122,
0.04157984256744385
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.39047926664352417,
"agent": null
} | null | {} |
Can anyone help me, I lost my wallet and they've started withdrawing from my account. | [] | [
"cash_withdrawal_charge",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.03909185156226158,
0.030205372720956802
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35383081436157227,
"agent": null
} | null | {} |
What do I do if I notice a strange withdrawl in my statement? | [] | [
"cash_withdrawal_charge",
"extra_charge_on_statement",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.029131432995200157,
0.03373866528272629,
0.028134450316429138
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3868362307548523,
"agent": null
} | null | {} |
I don't recognise a cash withdrawal | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.1085067167878151,
0.2049255222082138,
0.048148829489946365,
0.06444359570741653
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3659815788269043,
"agent": null
} | null | {} |
Help! My wallet was stolen and someone is taking money out. I need this money! What can I do? | [] | [
"lost_or_stolen_card",
"lost_or_stolen_phone",
"receiving_money"
] | {
"type": null,
"score": [
0.03538909927010536,
0.02676035277545452,
0.04266487807035446
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37478095293045044,
"agent": null
} | null | {} |
There is a cash withdrawal transaction that I am unsure of. | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.12801603972911835,
0.0630592554807663,
0.059274353086948395,
0.08487161248922348
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36056599020957947,
"agent": null
} | null | {} |
I didn't take out money from an ATM but my app statement shows that I did. How can I fix this? | [] | [
"atm_support",
"exchange_via_app"
] | {
"type": null,
"score": [
0.03644877299666405,
0.04586586356163025
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37460723519325256,
"agent": null
} | null | {} |
Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible. | [] | [
"cash_withdrawal_charge",
"lost_or_stolen_card"
] | {
"type": null,
"score": [
0.039119917899370193,
0.05304586887359619
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35645487904548645,
"agent": null
} | null | {} |
Cash I didn't get shows in my app. | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.06492504477500916
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.34952399134635925,
"agent": null
} | null | {} |
There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately? | [] | [
"terminate_account",
"transfer_into_account"
] | {
"type": null,
"score": [
0.02685108408331871,
0.027531106024980545
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37064701318740845,
"agent": null
} | null | {} |
There is an ATM withdrawl in the app I don't recognize. | [] | [
"atm_support",
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"exchange_via_app"
] | {
"type": null,
"score": [
0.0596744678914547,
0.02957991324365139,
0.03885481134057045,
0.04877439886331558
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37049397826194763,
"agent": null
} | null | {} |
A cash withdrawal is showing up that I didn't do. | [] | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised",
"declined_cash_withdrawal",
"pending_cash_withdrawal"
] | {
"type": null,
"score": [
0.09147430211305618,
0.06204841285943985,
0.043897029012441635,
0.06821081042289734
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35994747281074524,
"agent": null
} | null | {} |
The app made a mistake and said I made a cash withdrawal. | [] | [
"cash_withdrawal_charge",
"exchange_via_app",
"pending_cash_withdrawal",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": [
0.04176958277821541,
0.06569676101207733,
0.02872331440448761,
0.028052568435668945
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37769225239753723,
"agent": null
} | null | {} |
Is there an exchange fee? | [] | [
"card_payment_fee_charged",
"exchange_charge",
"exchange_rate",
"transfer_fee_charged"
] | {
"type": null,
"score": [
0.045656196773052216,
0.0806085467338562,
0.026796136051416397,
0.054879240691661835
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43415558338165283,
"agent": null
} | null | {} |
whats your exchange rate | [] | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.033551350235939026,
0.028240062296390533,
0.21927011013031006,
0.04405517131090164
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4360530376434326,
"agent": null
} | null | {} |
What are your currency exchange fees? | [] | [
"card_payment_fee_charged",
"exchange_charge",
"exchange_rate",
"fiat_currency_support",
"supported_cards_and_currencies",
"transfer_fee_charged"
] | {
"type": null,
"score": [
0.026574237272143364,
0.04015238210558891,
0.02822462096810341,
0.032595254480838776,
0.027704421430826187,
0.03415932133793831
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43671560287475586,
"agent": null
} | null | {} |
Where do I find the exchange rate? | [] | [
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.24531497061252594,
0.03508348762989044
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.44227275252342224,
"agent": null
} | null | {} |
What is the base amount for cross-currency exchanges? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.02873067930340767,
0.03937594220042229,
0.03870786726474762
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.5042762160301208,
"agent": null
} | null | {} |
My work sends me all over the world, can I get a discount for all the money I have to exchange? | [] | [
"country_support",
"exchange_charge"
] | {
"type": null,
"score": [
0.03345857933163643,
0.027840042486786842
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38273561000823975,
"agent": null
} | null | {} |
How much more do I have to pay to exchange currencies? | [] | [
"exchange_rate",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.027079112827777863,
0.04001160338521004,
0.09096505492925644
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41390904784202576,
"agent": null
} | null | {} |
Is there a fee for exchanging currencies? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies",
"transfer_fee_charged"
] | {
"type": null,
"score": [
0.02666090615093708,
0.03588007390499115,
0.08285021781921387,
0.05485232546925545
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43512824177742004,
"agent": null
} | null | {} |
How much does it cost to exchange currencies? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.034146301448345184,
0.04225166514515877,
0.07033630460500717
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40913254022598267,
"agent": null
} | null | {} |
whats the exchange charge | [] | [
"exchange_charge",
"exchange_rate"
] | {
"type": null,
"score": [
0.32228925824165344,
0.026049450039863586
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4848305583000183,
"agent": null
} | null | {} |
Is there any discount for someone that exchanges currencies frequently? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.028936468064785004,
0.05054921656847,
0.09789254516363144
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37871167063713074,
"agent": null
} | null | {} |
Is there a fee to exchange foreign money? | [] | [
"card_payment_fee_charged",
"exchange_charge",
"receiving_money",
"transfer_fee_charged"
] | {
"type": null,
"score": [
0.0269071813672781,
0.030843066051602364,
0.027069102972745895,
0.045132167637348175
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42938894033432007,
"agent": null
} | null | {} |
Do I have to pay for exchanging currencies? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.02653595432639122,
0.03847280889749527,
0.10784880071878433
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.48860636353492737,
"agent": null
} | null | {} |
Does it cost extra to exchange currencies? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.035237424075603485,
0.04693567752838135,
0.09333912283182144
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41718533635139465,
"agent": null
} | null | {} |
Is there a fee for exchanging foreign currencies? | [] | [
"fiat_currency_support",
"supported_cards_and_currencies",
"transfer_fee_charged"
] | {
"type": null,
"score": [
0.04086460545659065,
0.07582364231348038,
0.050175439566373825
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4438372254371643,
"agent": null
} | null | {} |
Will I be charged a fee for exchanging foreign currencies? | [] | [
"card_payment_fee_charged",
"fiat_currency_support",
"supported_cards_and_currencies",
"transfer_fee_charged"
] | {
"type": null,
"score": [
0.030907098203897476,
0.032651957124471664,
0.06160654500126839,
0.06318872421979904
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.46947428584098816,
"agent": null
} | null | {} |
How much is a cross currency exchange, and can I check to see if I have any discounts available? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.028551535680890083,
0.04540188983082771,
0.040869683027267456
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4830293357372284,
"agent": null
} | null | {} |
Do you offer a discount on multiple currency exchanges? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.038222022354602814,
0.04665182903409004,
0.05236462503671646
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4377165138721466,
"agent": null
} | null | {} |
How much do I have to pay for the exchange fee? | [] | [
"card_payment_fee_charged",
"exchange_charge",
"transfer_fee_charged"
] | {
"type": null,
"score": [
0.07496761530637741,
0.05163156986236572,
0.05615438148379326
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4503273367881775,
"agent": null
} | null | {} |
If I want to exchange currency, will there be extras? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.026610445231199265,
0.043181318789720535,
0.0430251844227314
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4393737018108368,
"agent": null
} | null | {} |
If I need to exchange currency is there an extra fee? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies",
"transfer_fee_charged"
] | {
"type": null,
"score": [
0.03359074145555496,
0.03264787048101425,
0.026606660336256027,
0.0460069365799427
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.45623624324798584,
"agent": null
} | null | {} |
I was wondering if there were any discounts offered for frequent currency exchanges? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.029460905119776726,
0.04574050009250641,
0.044206634163856506
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41422754526138306,
"agent": null
} | null | {} |
Would I be charged for exchanging currencies? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.04497985541820526,
0.032804012298583984,
0.10569743812084198
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4922747313976288,
"agent": null
} | null | {} |
What is the exchange fee? | [] | [
"card_payment_fee_charged",
"exchange_charge",
"exchange_rate",
"transfer_fee_charged"
] | {
"type": null,
"score": [
0.04770153388381004,
0.07525062561035156,
0.03434078022837639,
0.05598187446594238
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4368760883808136,
"agent": null
} | null | {} |
Does it cost to exchange currencies with this card? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.03347528353333473,
0.04629311338067055,
0.10577348619699478
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4205614924430847,
"agent": null
} | null | {} |
how much you charge for exhcange | [] | [
"card_payment_fee_charged",
"exchange_charge",
"transfer_fee_charged"
] | {
"type": null,
"score": [
0.02751484140753746,
0.03342606499791145,
0.028475292026996613
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3917122483253479,
"agent": null
} | null | {} |
Are there any extra hidden fees for exchanging currencies? | [] | [
"fiat_currency_support",
"supported_cards_and_currencies",
"transfer_fee_charged"
] | {
"type": null,
"score": [
0.035907480865716934,
0.08118809759616852,
0.029140178114175797
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4267350435256958,
"agent": null
} | null | {} |
When I travel, what will it cost to switch for my currency? | [] | [
"fiat_currency_support",
"transfer_fee_charged"
] | {
"type": null,
"score": [
0.026601223275065422,
0.03877319023013115
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42688700556755066,
"agent": null
} | null | {} |
How much will I pay to exchange foreign currency? | [] | [
"exchange_charge",
"fiat_currency_support"
] | {
"type": null,
"score": [
0.02821527235209942,
0.04335979372262955
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43993085622787476,
"agent": null
} | null | {} |
Does it cost money for currency exchange services? | [] | [
"exchange_charge",
"fiat_currency_support",
"receiving_money",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.03658680617809296,
0.037567004561424255,
0.034685082733631134,
0.030056027695536613
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40219101309776306,
"agent": null
} | null | {} |
Are there extra charges for exchanging currency? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.05463431030511856,
0.040901705622673035,
0.04833950102329254
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.465852290391922,
"agent": null
} | null | {} |
I will need to exchange currencies frequently, will I be able to get a discount? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.027635429054498672,
0.04419449716806412,
0.09026536345481873
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3803565502166748,
"agent": null
} | null | {} |
Is there a charge for a foreign currency exchange? | [] | [
"country_support",
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.030538097023963928,
0.07127175480127335,
0.0521945096552372,
0.04354774206876755
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.48608487844467163,
"agent": null
} | null | {} |
Is there a discount for frequently exchanging currencies? | [] | [
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.0488036684691906,
0.09902497380971909
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3811919391155243,
"agent": null
} | null | {} |
What is the cost for an exchange fee? | [] | [
"card_payment_fee_charged",
"exchange_charge",
"exchange_rate",
"transfer_fee_charged"
] | {
"type": null,
"score": [
0.05337779223918915,
0.06641587615013123,
0.027330249547958374,
0.06359018385410309
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4320550262928009,
"agent": null
} | null | {} |
Will it cost more money if my currency needs to be exchanged? | [] | [
"exchange_rate",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.026269635185599327,
0.03968619555234909,
0.03447389975190163
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.39445552229881287,
"agent": null
} | null | {} |
I would like to exchange currencies, but is there an extra charge to do so? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.058724358677864075,
0.04478504881262779,
0.10722661763429642
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4574543833732605,
"agent": null
} | null | {} |
Does it cost anything for exchanges? | [] | [
"exchange_charge"
] | {
"type": null,
"score": [
0.07622720301151276
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4191802144050598,
"agent": null
} | null | {} |
Can I exchange money from abroad without additional costs? | [] | [
"country_support",
"exchange_charge",
"receiving_money"
] | {
"type": null,
"score": [
0.02916516549885273,
0.03395054489374161,
0.03354619815945625
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4049452543258667,
"agent": null
} | null | {} |
does it cost to exchange currencies? | [] | [
"exchange_charge",
"fiat_currency_support",
"supported_cards_and_currencies"
] | {
"type": null,
"score": [
0.042637620121240616,
0.04595773294568062,
0.09076464176177979
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42416879534721375,
"agent": null
} | null | {} |