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dict | prediction
list | prediction_agent
stringclasses 1
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null | multi_label
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class | explanation
null | id
null | metadata
dict | status
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
i made a payment with my card and was charged a fee, why would you do that | {
"text": "i made a payment with my card and was charged a fee, why would you do that"
} | [
{
"label": "NEGATIVE",
"score": 0.99620121717453
},
{
"label": "POSITIVE",
"score": 0.0037988130934536457
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I was given the wrong amount of cash | {
"text": "I was given the wrong amount of cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9995158910751343
},
{
"label": "POSITIVE",
"score": 0.0004841593618039042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How do I order a new card? The current one is about to expire. | {
"text": "How do I order a new card? The current one is about to expire."
} | [
{
"label": "NEGATIVE",
"score": 0.9987014532089233
},
{
"label": "POSITIVE",
"score": 0.0012984866043552756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Where can I get money from my card? | {
"text": "Where can I get money from my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999521017074585
},
{
"label": "POSITIVE",
"score": 0.00047902981168590486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I made a mistake on the last transfer I made, who must I speak with to cancel? | {
"text": "I made a mistake on the last transfer I made, who must I speak with to cancel?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997326731681824
},
{
"label": "POSITIVE",
"score": 0.0002672765695024282
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How do I use my card to top up? | {
"text": "How do I use my card to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986544847488403
},
{
"label": "POSITIVE",
"score": 0.0013455040752887726
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Is American Express supported for adding money into my account? | {
"text": "Is American Express supported for adding money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977602958679199
},
{
"label": "POSITIVE",
"score": 0.0022397246211767197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
A transaction I did to my friend hasn't arrived yet, why? | {
"text": "A transaction I did to my friend hasn't arrived yet, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980043768882751
},
{
"label": "POSITIVE",
"score": 0.001995656406506896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My card's expiration date is close. | {
"text": "My card's expiration date is close."
} | [
{
"label": "NEGATIVE",
"score": 0.998625636100769
},
{
"label": "POSITIVE",
"score": 0.001374338287860155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I see a direct debit transaction in my app that I didn't make. | {
"text": "I see a direct debit transaction in my app that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9972758889198303
},
{
"label": "POSITIVE",
"score": 0.0027241131756454706
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why wouldn't my withdrawal go through? | {
"text": "Why wouldn't my withdrawal go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958529472351074
},
{
"label": "POSITIVE",
"score": 0.0041471063159406185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on? | {
"text": "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988310933113098
},
{
"label": "POSITIVE",
"score": 0.00116886873729527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me. | {
"text": "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me."
} | [
{
"label": "NEGATIVE",
"score": 0.9990197420120239
},
{
"label": "POSITIVE",
"score": 0.0009802066488191485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
How do I cancel a purchase? | {
"text": "How do I cancel a purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995697140693665
},
{
"label": "POSITIVE",
"score": 0.0004302903835196048
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My card activation is failing. | {
"text": "My card activation is failing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997742772102356
},
{
"label": "POSITIVE",
"score": 0.00022573057503905147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I want some extra physical cards. | {
"text": "I want some extra physical cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9907982349395752
},
{
"label": "POSITIVE",
"score": 0.009201820939779282
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Will you tell me how I am supposed to use the disposable cards? | {
"text": "Will you tell me how I am supposed to use the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994890689849854
},
{
"label": "POSITIVE",
"score": 0.0005109351477585733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
When exchanging, how much are the rates? | {
"text": "When exchanging, how much are the rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952031373977661
},
{
"label": "POSITIVE",
"score": 0.004796821624040604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I am in desperate need to transfer funds from another account that i have into this one, how do i do that? | {
"text": "I am in desperate need to transfer funds from another account that i have into this one, how do i do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.999707043170929
},
{
"label": "POSITIVE",
"score": 0.00029292036197148263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Can I change my pin at an atm? | {
"text": "Can I change my pin at an atm?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989532232284546
},
{
"label": "POSITIVE",
"score": 0.0010467018000781536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Can you tell me how to locate my PIN? | {
"text": "Can you tell me how to locate my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986079335212708
},
{
"label": "POSITIVE",
"score": 0.0013920823112130165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I haven't yet received money that I transferred | {
"text": "I haven't yet received money that I transferred"
} | [
{
"label": "NEGATIVE",
"score": 0.998563826084137
},
{
"label": "POSITIVE",
"score": 0.0014362192014232278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why is there a charge when I took out money? | {
"text": "Why is there a charge when I took out money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994786381721497
},
{
"label": "POSITIVE",
"score": 0.000521354959346354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can I have a duplicate second card? | {
"text": "Can I have a duplicate second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994988441467285
},
{
"label": "POSITIVE",
"score": 0.0005011630710214376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why has my card payment been reversed? | {
"text": "Why has my card payment been reversed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985830783843994
},
{
"label": "POSITIVE",
"score": 0.0014169755158945918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What do I do to activate? | {
"text": "What do I do to activate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9366423487663269
},
{
"label": "POSITIVE",
"score": 0.0633576512336731
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What's the exchange fee? | {
"text": "What's the exchange fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928750991821289
},
{
"label": "POSITIVE",
"score": 0.007124871946871281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound. | {
"text": "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound."
} | [
{
"label": "NEGATIVE",
"score": 0.9988234639167786
},
{
"label": "POSITIVE",
"score": 0.0011765570379793644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can my 8 year old grandson open an account at the bank? | {
"text": "Can my 8 year old grandson open an account at the bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986127614974976
},
{
"label": "POSITIVE",
"score": 0.0013871736591681838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
My card gets rejected when I try to use it | {
"text": "My card gets rejected when I try to use it"
} | [
{
"label": "NEGATIVE",
"score": 0.9996045231819153
},
{
"label": "POSITIVE",
"score": 0.0003955424181185663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I noticed that there is a withdrawal in the app that is not mine. | {
"text": "I noticed that there is a withdrawal in the app that is not mine."
} | [
{
"label": "NEGATIVE",
"score": 0.9994804263114929
},
{
"label": "POSITIVE",
"score": 0.0005195523845031857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please? | {
"text": "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977265000343323
},
{
"label": "POSITIVE",
"score": 0.0022735309321433306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My top-up was just cancelled. | {
"text": "My top-up was just cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9995952248573303
},
{
"label": "POSITIVE",
"score": 0.00040481245378032327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Can you tell me why I haven't received my new card yet? | {
"text": "Can you tell me why I haven't received my new card yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994810223579407
},
{
"label": "POSITIVE",
"score": 0.0005189520306885242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How does someone else top up my account | {
"text": "How does someone else top up my account"
} | [
{
"label": "NEGATIVE",
"score": 0.998065173625946
},
{
"label": "POSITIVE",
"score": 0.0019347913330420852
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks. | {
"text": "Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks."
} | [
{
"label": "NEGATIVE",
"score": 0.21672025322914124
},
{
"label": "POSITIVE",
"score": 0.7832797169685364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Please help me, there is a transaction in the incorrect account. | {
"text": "Please help me, there is a transaction in the incorrect account."
} | [
{
"label": "NEGATIVE",
"score": 0.9994717240333557
},
{
"label": "POSITIVE",
"score": 0.0005282683414407074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I answered so many questions about my identity. Why do you need this info? | {
"text": "I answered so many questions about my identity. Why do you need this info?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969834685325623
},
{
"label": "POSITIVE",
"score": 0.0030165063217282295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
My bag got stolen with all my cards. Can you please cancel my card and send a new one? | {
"text": "My bag got stolen with all my cards. Can you please cancel my card and send a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989296793937683
},
{
"label": "POSITIVE",
"score": 0.001070303376764059
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I would like an extra card. | {
"text": "I would like an extra card."
} | [
{
"label": "NEGATIVE",
"score": 0.034146711230278015
},
{
"label": "POSITIVE",
"score": 0.9658533334732056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
where is my money from this morning | {
"text": "where is my money from this morning"
} | [
{
"label": "NEGATIVE",
"score": 0.9972562193870544
},
{
"label": "POSITIVE",
"score": 0.002743838354945183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I can't enter my passcode. | {
"text": "I can't enter my passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9989614486694336
},
{
"label": "POSITIVE",
"score": 0.001038527232594788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I should have a refund in my statement but I can't see it | {
"text": "I should have a refund in my statement but I can't see it"
} | [
{
"label": "NEGATIVE",
"score": 0.9978368878364563
},
{
"label": "POSITIVE",
"score": 0.0021631100680679083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
My phone was stolen, help! | {
"text": "My phone was stolen, help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9975904226303101
},
{
"label": "POSITIVE",
"score": 0.0024096304550766945
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent | {
"text": "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent"
} | [
{
"label": "NEGATIVE",
"score": 0.9973273277282715
},
{
"label": "POSITIVE",
"score": 0.0026726704090833664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important. | {
"text": "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important."
} | [
{
"label": "NEGATIVE",
"score": 0.8951883912086487
},
{
"label": "POSITIVE",
"score": 0.1048116683959961
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!! | {
"text": "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996007084846497
},
{
"label": "POSITIVE",
"score": 0.00039932195795699954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
What if my top up doesn't go through? | {
"text": "What if my top up doesn't go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977126121520996
},
{
"label": "POSITIVE",
"score": 0.002287340583279729
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I need to know which flat currencies are supported by you. | {
"text": "I need to know which flat currencies are supported by you."
} | [
{
"label": "NEGATIVE",
"score": 0.9993302822113037
},
{
"label": "POSITIVE",
"score": 0.0006697840872220695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What are the top up charges for all US cards? | {
"text": "What are the top up charges for all US cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952411651611328
},
{
"label": "POSITIVE",
"score": 0.004758891183882952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I have been charged way to much so something is apparently wrong with my exchange. I changed Russian Ruble into UK pounds. | {
"text": "I have been charged way to much so something is apparently wrong with my exchange. I changed Russian Ruble into UK pounds."
} | [
{
"label": "NEGATIVE",
"score": 0.9982044696807861
},
{
"label": "POSITIVE",
"score": 0.0017955097137019038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I want a new PIN please. | {
"text": "I want a new PIN please."
} | [
{
"label": "NEGATIVE",
"score": 0.9828563332557678
},
{
"label": "POSITIVE",
"score": 0.017143720760941505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Hurry and refund me, I am waiting | {
"text": "Hurry and refund me, I am waiting"
} | [
{
"label": "NEGATIVE",
"score": 0.9894077777862549
},
{
"label": "POSITIVE",
"score": 0.010592250153422356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I have a transaction showing up multiple times. | {
"text": "I have a transaction showing up multiple times."
} | [
{
"label": "NEGATIVE",
"score": 0.9756612777709961
},
{
"label": "POSITIVE",
"score": 0.02433866821229458
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why have I been charged an extra £1? | {
"text": "Why have I been charged an extra £1?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963500499725342
},
{
"label": "POSITIVE",
"score": 0.0036499211564660072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I have the funds, why can I not use my top-up? | {
"text": "I have the funds, why can I not use my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951648712158203
},
{
"label": "POSITIVE",
"score": 0.004835138097405434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge? | {
"text": "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9868309497833252
},
{
"label": "POSITIVE",
"score": 0.01316907536238432
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Was there a way for me to get tracking for that? | {
"text": "Was there a way for me to get tracking for that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995321035385132
},
{
"label": "POSITIVE",
"score": 0.0004679014964494854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
what countries can i use my card in | {
"text": "what countries can i use my card in"
} | [
{
"label": "NEGATIVE",
"score": 0.9829009175300598
},
{
"label": "POSITIVE",
"score": 0.01709907315671444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Are there still fees for european top-ups? | {
"text": "Are there still fees for european top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973158240318298
},
{
"label": "POSITIVE",
"score": 0.002684140345081687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What is the max amount of disposable cards I'm allowed. | {
"text": "What is the max amount of disposable cards I'm allowed."
} | [
{
"label": "NEGATIVE",
"score": 0.9964359998703003
},
{
"label": "POSITIVE",
"score": 0.0035640497226268053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Is my PIN the same thing as my passcode? | {
"text": "Is my PIN the same thing as my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.99896240234375
},
{
"label": "POSITIVE",
"score": 0.0010375480633229017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me? | {
"text": "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997716546058655
},
{
"label": "POSITIVE",
"score": 0.00022838209406472743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Where do I go to get my new card linked? | {
"text": "Where do I go to get my new card linked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992320537567139
},
{
"label": "POSITIVE",
"score": 0.0007679222035221756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I have a duplicate payment on my account | {
"text": "I have a duplicate payment on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9980494976043701
},
{
"label": "POSITIVE",
"score": 0.0019505007658153772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Do you offer SWIFT transfers? | {
"text": "Do you offer SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9881985783576965
},
{
"label": "POSITIVE",
"score": 0.011801403015851974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I withdrew money from the ATM and was overcharged. It said nothing about an extra fee. | {
"text": "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee."
} | [
{
"label": "NEGATIVE",
"score": 0.9992882609367371
},
{
"label": "POSITIVE",
"score": 0.0007117388886399567
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I believe my exchange rate is incorrect | {
"text": "I believe my exchange rate is incorrect"
} | [
{
"label": "NEGATIVE",
"score": 0.9991286396980286
},
{
"label": "POSITIVE",
"score": 0.0008713320130482316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I asked for more cash than what was received | {
"text": "I asked for more cash than what was received"
} | [
{
"label": "NEGATIVE",
"score": 0.9983489513397217
},
{
"label": "POSITIVE",
"score": 0.0016510148998349905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
While abroad I got cash, and a wrong exchange rate was applied. | {
"text": "While abroad I got cash, and a wrong exchange rate was applied."
} | [
{
"label": "NEGATIVE",
"score": 0.9989120960235596
},
{
"label": "POSITIVE",
"score": 0.0010878682369366288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can you track my card for me? | {
"text": "Can you track my card for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962288737297058
},
{
"label": "POSITIVE",
"score": 0.003771133255213499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I would like my card activated. | {
"text": "I would like my card activated."
} | [
{
"label": "NEGATIVE",
"score": 0.031038925051689148
},
{
"label": "POSITIVE",
"score": 0.9689610600471497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How can I go about getting a refund? | {
"text": "How can I go about getting a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993720650672913
},
{
"label": "POSITIVE",
"score": 0.0006279120570980012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I have to verify my source of funds. | {
"text": "I have to verify my source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9913182258605957
},
{
"label": "POSITIVE",
"score": 0.008681798353791237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
how many transactions can go on a disposable card? | {
"text": "how many transactions can go on a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985685348510742
},
{
"label": "POSITIVE",
"score": 0.0014314634026959538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I didn't get all the cash I asked for | {
"text": "I didn't get all the cash I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9993463158607483
},
{
"label": "POSITIVE",
"score": 0.0006536389118991792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why is my card payment still pending? | {
"text": "Why is my card payment still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.998809814453125
},
{
"label": "POSITIVE",
"score": 0.0011902229161933064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What is necessary for the identity verification? | {
"text": "What is necessary for the identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971739053726196
},
{
"label": "POSITIVE",
"score": 0.0028260413091629744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What is the reason for the fee charge on my transfer? | {
"text": "What is the reason for the fee charge on my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987125396728516
},
{
"label": "POSITIVE",
"score": 0.0012874457752332091
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I have one of your cards, but I don't know how to link it. | {
"text": "I have one of your cards, but I don't know how to link it."
} | [
{
"label": "NEGATIVE",
"score": 0.9988157749176025
},
{
"label": "POSITIVE",
"score": 0.0011842235689982772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why do I see a random withdrawal in my app? | {
"text": "Why do I see a random withdrawal in my app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996269941329956
},
{
"label": "POSITIVE",
"score": 0.00037304253783077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I believe that someone is using my card without my knowledge! | {
"text": "I believe that someone is using my card without my knowledge!"
} | [
{
"label": "NEGATIVE",
"score": 0.9985108971595764
},
{
"label": "POSITIVE",
"score": 0.0014891031896695495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Can I get a card in the EU? | {
"text": "Can I get a card in the EU?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927853345870972
},
{
"label": "POSITIVE",
"score": 0.007214673794806004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Do I have to pay for a second card? | {
"text": "Do I have to pay for a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990472197532654
},
{
"label": "POSITIVE",
"score": 0.0009527407237328589
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction? | {
"text": "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996380805969238
},
{
"label": "POSITIVE",
"score": 0.000361862126737833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I still do not see the cash deposit in my account from last week. Why? | {
"text": "I still do not see the cash deposit in my account from last week. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995792508125305
},
{
"label": "POSITIVE",
"score": 0.0004207997990306467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Problems with my top up | {
"text": "Problems with my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9992615580558777
},
{
"label": "POSITIVE",
"score": 0.0007384761120192707
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
If I am not in the country and I need to change my PIN, how can this be done? | {
"text": "If I am not in the country and I need to change my PIN, how can this be done?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995548129081726
},
{
"label": "POSITIVE",
"score": 0.0004451859276741743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How do I re-order a damaged card? | {
"text": "How do I re-order a damaged card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999714195728302
},
{
"label": "POSITIVE",
"score": 0.0002857714716810733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees. | {
"text": "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees."
} | [
{
"label": "NEGATIVE",
"score": 0.019804727286100388
},
{
"label": "POSITIVE",
"score": 0.9801952242851257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why is this not letting me exchange crypto? I need help making this transaction go through. | {
"text": "Why is this not letting me exchange crypto? I need help making this transaction go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9995046854019165
},
{
"label": "POSITIVE",
"score": 0.0004952955641783774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
is the a reason why my transfer has failed? | {
"text": "is the a reason why my transfer has failed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997254014015198
},
{
"label": "POSITIVE",
"score": 0.000274631631327793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I lost my passcode. | {
"text": "I lost my passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9997623562812805
},
{
"label": "POSITIVE",
"score": 0.0002376393531449139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Where can I get a new passcode? | {
"text": "Where can I get a new passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.999605119228363
},
{
"label": "POSITIVE",
"score": 0.0003948960511479527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Why do I have a strange payment on my statement? | {
"text": "Why do I have a strange payment on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.997102677822113
},
{
"label": "POSITIVE",
"score": 0.002897266997024417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can you please disable my current account. | {
"text": "Can you please disable my current account."
} | [
{
"label": "NEGATIVE",
"score": 0.9990423321723938
},
{
"label": "POSITIVE",
"score": 0.000957593962084502
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Why is my transaction taking so long to complete? | {
"text": "Why is my transaction taking so long to complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990546107292175
},
{
"label": "POSITIVE",
"score": 0.0009453934035263956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How is my PIN sent? | {
"text": "How is my PIN sent?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988722205162048
},
{
"label": "POSITIVE",
"score": 0.0011277470039203763
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please? | {
"text": "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?"
} | [
{
"label": "NEGATIVE",
"score": 0.1300855129957199
},
{
"label": "POSITIVE",
"score": 0.8699144721031189
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
My latest transfer seems to be missing. | {
"text": "My latest transfer seems to be missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997665286064148
},
{
"label": "POSITIVE",
"score": 0.0002335171593585983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |