text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Why do I have to give you my drivers license | {
"text": "Why do I have to give you my drivers license"
} | [
{
"label": "NEGATIVE",
"score": 0.9986586570739746
},
{
"label": "POSITIVE",
"score": 0.0013412799453362823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Is there anyway to bypass identity verification? | {
"text": "Is there anyway to bypass identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993880987167358
},
{
"label": "POSITIVE",
"score": 0.0006118366145528853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash? | {
"text": "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975743889808655
},
{
"label": "POSITIVE",
"score": 0.0024256110191345215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I am waiting on the refund | {
"text": "I am waiting on the refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9952240586280823
},
{
"label": "POSITIVE",
"score": 0.004775915760546923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
if im not using my account should i close it or just let it sit | {
"text": "if im not using my account should i close it or just let it sit"
} | [
{
"label": "NEGATIVE",
"score": 0.9993365406990051
},
{
"label": "POSITIVE",
"score": 0.0006634649471379817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What is the maximum I can top up? | {
"text": "What is the maximum I can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.0008121569408103824
},
{
"label": "POSITIVE",
"score": 0.9991878867149353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Do you need to know my first and last name? | {
"text": "Do you need to know my first and last name?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989707469940186
},
{
"label": "POSITIVE",
"score": 0.0010292825754731894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
i would like to dispute a direct debit payment | {
"text": "i would like to dispute a direct debit payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9945646524429321
},
{
"label": "POSITIVE",
"score": 0.005435309372842312
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How many years old do I have to be? | {
"text": "How many years old do I have to be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952124357223511
},
{
"label": "POSITIVE",
"score": 0.004787525162100792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
How to verify top up card? | {
"text": "How to verify top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9914297461509705
},
{
"label": "POSITIVE",
"score": 0.008570278063416481
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Do you accept Mastercard? | {
"text": "Do you accept Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.837786853313446
},
{
"label": "POSITIVE",
"score": 0.16221313178539276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What is the top-up limit? | {
"text": "What is the top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9918730854988098
},
{
"label": "POSITIVE",
"score": 0.008126895874738693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
When will a transfer from the US post? | {
"text": "When will a transfer from the US post?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987548589706421
},
{
"label": "POSITIVE",
"score": 0.001245109480805695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I'd like to get another card | {
"text": "I'd like to get another card"
} | [
{
"label": "NEGATIVE",
"score": 0.9784252047538757
},
{
"label": "POSITIVE",
"score": 0.021574759855866432
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
What reasons could cause my top up to be reverted | {
"text": "What reasons could cause my top up to be reverted"
} | [
{
"label": "NEGATIVE",
"score": 0.9987407326698303
},
{
"label": "POSITIVE",
"score": 0.001259273150935769
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Why did using an ATM cause me to have an extra fee charged? | {
"text": "Why did using an ATM cause me to have an extra fee charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991683959960938
},
{
"label": "POSITIVE",
"score": 0.0008315899758599699
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I am wanting to refill my card, is there a charge? | {
"text": "I am wanting to refill my card, is there a charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.997787594795227
},
{
"label": "POSITIVE",
"score": 0.0022123469971120358
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
the transfer to an account wasn't allowed is there any other way for me to do it | {
"text": "the transfer to an account wasn't allowed is there any other way for me to do it"
} | [
{
"label": "NEGATIVE",
"score": 0.9983869791030884
},
{
"label": "POSITIVE",
"score": 0.0016130674630403519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I went to top up my card and it was cancelled. | {
"text": "I went to top up my card and it was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9996681213378906
},
{
"label": "POSITIVE",
"score": 0.0003318390517961234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
You promised no fees but now I've got one. What the hell!? | {
"text": "You promised no fees but now I've got one. What the hell!?"
} | [
{
"label": "NEGATIVE",
"score": 0.992645263671875
},
{
"label": "POSITIVE",
"score": 0.007354775443673134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I can't get the top-up to work! What's going on here. | {
"text": "I can't get the top-up to work! What's going on here."
} | [
{
"label": "NEGATIVE",
"score": 0.9987338185310364
},
{
"label": "POSITIVE",
"score": 0.0012661464279517531
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I put the wrong pin too many times and now it is blocked. Can you help me unblock it? | {
"text": "I put the wrong pin too many times and now it is blocked. Can you help me unblock it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997159838676453
},
{
"label": "POSITIVE",
"score": 0.00028398269205354154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I need to see where my money came from. | {
"text": "I need to see where my money came from."
} | [
{
"label": "NEGATIVE",
"score": 0.9994921684265137
},
{
"label": "POSITIVE",
"score": 0.0005077936220914125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Is there a way to change my PIN without having to go to the bank? | {
"text": "Is there a way to change my PIN without having to go to the bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971336126327515
},
{
"label": "POSITIVE",
"score": 0.002866406226530671
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
There is a €1 fee on my account I didn't authorize | {
"text": "There is a €1 fee on my account I didn't authorize"
} | [
{
"label": "NEGATIVE",
"score": 0.9854409098625183
},
{
"label": "POSITIVE",
"score": 0.014559156261384487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
i have been trying to top up my account with a check but it won't work | {
"text": "i have been trying to top up my account with a check but it won't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9996752738952637
},
{
"label": "POSITIVE",
"score": 0.0003247174608986825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Can I choose my Visa or Mastercard? | {
"text": "Can I choose my Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972501397132874
},
{
"label": "POSITIVE",
"score": 0.002749851904809475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I need to cancel a transaction. | {
"text": "I need to cancel a transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9996771812438965
},
{
"label": "POSITIVE",
"score": 0.000322837004205212
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Is it possible to reactivate the card I thought I lost but found this morning in my jacket? | {
"text": "Is it possible to reactivate the card I thought I lost but found this morning in my jacket?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969990253448486
},
{
"label": "POSITIVE",
"score": 0.003001019824296236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Where can I go to find out how to verify my identity? | {
"text": "Where can I go to find out how to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992928504943848
},
{
"label": "POSITIVE",
"score": 0.0007071569561958313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I am not able to make a purchase because there is an issue with my card | {
"text": "I am not able to make a purchase because there is an issue with my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996483325958252
},
{
"label": "POSITIVE",
"score": 0.000351660797605291
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What should I do when my card reaches its expiry date? | {
"text": "What should I do when my card reaches its expiry date?"
} | [
{
"label": "NEGATIVE",
"score": 0.998898983001709
},
{
"label": "POSITIVE",
"score": 0.0011009458685293794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Where do I find the auto top up option? | {
"text": "Where do I find the auto top up option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987855553627014
},
{
"label": "POSITIVE",
"score": 0.0012144638458266854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What is the extra €1 on my statement for? | {
"text": "What is the extra €1 on my statement for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9892704486846924
},
{
"label": "POSITIVE",
"score": 0.010729472152888775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Do you provide cards to people not in the UK? | {
"text": "Do you provide cards to people not in the UK?"
} | [
{
"label": "NEGATIVE",
"score": 0.972022533416748
},
{
"label": "POSITIVE",
"score": 0.02797750011086464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I am still waiting for verification. Can I use my account before I am verified? | {
"text": "I am still waiting for verification. Can I use my account before I am verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993220567703247
},
{
"label": "POSITIVE",
"score": 0.0006779723917134106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I want to know how to transfer money with my credit card | {
"text": "I want to know how to transfer money with my credit card"
} | [
{
"label": "NEGATIVE",
"score": 0.9989905953407288
},
{
"label": "POSITIVE",
"score": 0.0010094548342749476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Can I top up using my cheque? | {
"text": "Can I top up using my cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972851276397705
},
{
"label": "POSITIVE",
"score": 0.0027148225344717503
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I got mugged yesterday and they took everything. I can't use the app, so I need some help. | {
"text": "I got mugged yesterday and they took everything. I can't use the app, so I need some help."
} | [
{
"label": "NEGATIVE",
"score": 0.999193012714386
},
{
"label": "POSITIVE",
"score": 0.000806935946457088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
how to track the card you sent | {
"text": "how to track the card you sent"
} | [
{
"label": "NEGATIVE",
"score": 0.892728865146637
},
{
"label": "POSITIVE",
"score": 0.10727109760046005
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How do I know where I can use my card? | {
"text": "How do I know where I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993833303451538
},
{
"label": "POSITIVE",
"score": 0.0006165971281006932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
My new card has not been delivered to my home yet. What is going on? | {
"text": "My new card has not been delivered to my home yet. What is going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992104768753052
},
{
"label": "POSITIVE",
"score": 0.0007895187591202557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Do you charge extra for exchanging currencies? | {
"text": "Do you charge extra for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953809976577759
},
{
"label": "POSITIVE",
"score": 0.004619020503014326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Show me the amount of transactions I can do with a disposable card. | {
"text": "Show me the amount of transactions I can do with a disposable card."
} | [
{
"label": "NEGATIVE",
"score": 0.998513400554657
},
{
"label": "POSITIVE",
"score": 0.0014866082929074764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I noticed a charge for a transfer. Why is this? Is it because I did an international transfer? | {
"text": "I noticed a charge for a transfer. Why is this? Is it because I did an international transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987155199050903
},
{
"label": "POSITIVE",
"score": 0.0012845321325585246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
how many uses are the disposable cards good for? | {
"text": "how many uses are the disposable cards good for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992257356643677
},
{
"label": "POSITIVE",
"score": 0.000774312240537256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What happens if the ATM doesn't give the right amount of money? | {
"text": "What happens if the ATM doesn't give the right amount of money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994943141937256
},
{
"label": "POSITIVE",
"score": 0.000505652918945998
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why can't I make a transfer? | {
"text": "Why can't I make a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.998722493648529
},
{
"label": "POSITIVE",
"score": 0.0012775054201483727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How do I top up my account with a bank transfer? | {
"text": "How do I top up my account with a bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990667700767517
},
{
"label": "POSITIVE",
"score": 0.0009331986075267196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I am unable to use my top-up on the app. Could you explain this to me? | {
"text": "I am unable to use my top-up on the app. Could you explain this to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.99968421459198
},
{
"label": "POSITIVE",
"score": 0.00031583834788762033
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Unsure how to provide my identity. | {
"text": "Unsure how to provide my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.999622106552124
},
{
"label": "POSITIVE",
"score": 0.0003779055259656161
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Why would the ATM machine fail to give me the cash withdrawal I requested? | {
"text": "Why would the ATM machine fail to give me the cash withdrawal I requested?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985594153404236
},
{
"label": "POSITIVE",
"score": 0.0014406362315639853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I think someone has hacked my card! | {
"text": "I think someone has hacked my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.99931800365448
},
{
"label": "POSITIVE",
"score": 0.0006819654954597354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
What's the expected wait time to recieve my new card? | {
"text": "What's the expected wait time to recieve my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964062571525574
},
{
"label": "POSITIVE",
"score": 0.003593708388507366
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Can you tell me what countries you offer support for? | {
"text": "Can you tell me what countries you offer support for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9794671535491943
},
{
"label": "POSITIVE",
"score": 0.020532820373773575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What's the wait time for European transfers? | {
"text": "What's the wait time for European transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979298114776611
},
{
"label": "POSITIVE",
"score": 0.0020701379980891943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Where is my PIN? | {
"text": "Where is my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983680844306946
},
{
"label": "POSITIVE",
"score": 0.0016319272108376026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Which part of the app do I order virtual cards from? | {
"text": "Which part of the app do I order virtual cards from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986503720283508
},
{
"label": "POSITIVE",
"score": 0.0013496991014108062
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can you tell me why my card payment did not work? | {
"text": "Can you tell me why my card payment did not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.999620795249939
},
{
"label": "POSITIVE",
"score": 0.00037920361501164734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I found my card again. Can I put it back into the app? | {
"text": "I found my card again. Can I put it back into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988338351249695
},
{
"label": "POSITIVE",
"score": 0.0011661468306556344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Can I get some help activating my new card? | {
"text": "Can I get some help activating my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999366819858551
},
{
"label": "POSITIVE",
"score": 0.0006331987679004669
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
my cash out is still pending | {
"text": "my cash out is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9500804543495178
},
{
"label": "POSITIVE",
"score": 0.049919601529836655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Is it possible for me to give my daughter a second card for this account? | {
"text": "Is it possible for me to give my daughter a second card for this account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993054866790771
},
{
"label": "POSITIVE",
"score": 0.0006944828201085329
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I'm concerned because my cash withdrawal is pending. | {
"text": "I'm concerned because my cash withdrawal is pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9529873132705688
},
{
"label": "POSITIVE",
"score": 0.04701267555356026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What is the extra fee on my statement? | {
"text": "What is the extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946250319480896
},
{
"label": "POSITIVE",
"score": 0.005374951288104057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I didn't receive the amount of cash I requested for the ATM. | {
"text": "I didn't receive the amount of cash I requested for the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9993261098861694
},
{
"label": "POSITIVE",
"score": 0.0006739216623827815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
My payment has not been accepted. | {
"text": "My payment has not been accepted."
} | [
{
"label": "NEGATIVE",
"score": 0.9997336268424988
},
{
"label": "POSITIVE",
"score": 0.00026632953085936606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What's the limit to how much I can top up? | {
"text": "What's the limit to how much I can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961766004562378
},
{
"label": "POSITIVE",
"score": 0.0038234228268265724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How quickly can you get me my card? | {
"text": "How quickly can you get me my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989540576934814
},
{
"label": "POSITIVE",
"score": 0.0010459377663210034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Why is the identity check involved? | {
"text": "Why is the identity check involved?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980096220970154
},
{
"label": "POSITIVE",
"score": 0.001990386750549078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
terminate my account please | {
"text": "terminate my account please"
} | [
{
"label": "NEGATIVE",
"score": 0.9996522665023804
},
{
"label": "POSITIVE",
"score": 0.00034774921368807554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Explain pending transactions. | {
"text": "Explain pending transactions."
} | [
{
"label": "NEGATIVE",
"score": 0.3711847960948944
},
{
"label": "POSITIVE",
"score": 0.628815233707428
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
People are using my debit card - help! | {
"text": "People are using my debit card - help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9926294088363647
},
{
"label": "POSITIVE",
"score": 0.007370579056441784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct. | {
"text": "I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct."
} | [
{
"label": "NEGATIVE",
"score": 0.04932327941060066
},
{
"label": "POSITIVE",
"score": 0.9506767392158508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do? | {
"text": "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996529817581177
},
{
"label": "POSITIVE",
"score": 0.0003469828807283193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
There's an unauthorized direct debit in my app. | {
"text": "There's an unauthorized direct debit in my app."
} | [
{
"label": "NEGATIVE",
"score": 0.9987385869026184
},
{
"label": "POSITIVE",
"score": 0.001261394820176065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can I use google play as my primary app to Top up? | {
"text": "Can I use google play as my primary app to Top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975911378860474
},
{
"label": "POSITIVE",
"score": 0.002408890053629875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I need some money transferred ASAP, how long does the process take? | {
"text": "I need some money transferred ASAP, how long does the process take?"
} | [
{
"label": "NEGATIVE",
"score": 0.999711811542511
},
{
"label": "POSITIVE",
"score": 0.0002881373802665621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
When will my transfer move from pending to confirmed? | {
"text": "When will my transfer move from pending to confirmed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970002770423889
},
{
"label": "POSITIVE",
"score": 0.002999664517119527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
The card I thought I lost was in my jacket pocket this morning, so can I reactivate that? | {
"text": "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?"
} | [
{
"label": "NEGATIVE",
"score": 0.996619701385498
},
{
"label": "POSITIVE",
"score": 0.00338026974350214
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why did I get charged for a withdrawal? | {
"text": "Why did I get charged for a withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985131621360779
},
{
"label": "POSITIVE",
"score": 0.0014868361176922917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
can I link a card of yours I already have? | {
"text": "can I link a card of yours I already have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926772117614746
},
{
"label": "POSITIVE",
"score": 0.007322824094444513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What kind of costs are involved for exchanging currency? | {
"text": "What kind of costs are involved for exchanging currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982611536979675
},
{
"label": "POSITIVE",
"score": 0.001738799619488418
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
how much will I be charged for making a transfer? | {
"text": "how much will I be charged for making a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974508881568909
},
{
"label": "POSITIVE",
"score": 0.002549064112827182
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
What are the acceptable currencies for adding funds? | {
"text": "What are the acceptable currencies for adding funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964801669120789
},
{
"label": "POSITIVE",
"score": 0.003519847523421049
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What form of identification is accepted? | {
"text": "What form of identification is accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9923960566520691
},
{
"label": "POSITIVE",
"score": 0.007603907957673073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What is with the need to have all my ID information? | {
"text": "What is with the need to have all my ID information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995328187942505
},
{
"label": "POSITIVE",
"score": 0.00046715320786461234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I made a check deposit but the cash hasn't arrived in my account yet. | {
"text": "I made a check deposit but the cash hasn't arrived in my account yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9979019165039062
},
{
"label": "POSITIVE",
"score": 0.0020980308763682842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why am I being a charged for using my card? | {
"text": "Why am I being a charged for using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965991377830505
},
{
"label": "POSITIVE",
"score": 0.0034008941147476435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My card is expiring soon, How do I order a new card? | {
"text": "My card is expiring soon, How do I order a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965062737464905
},
{
"label": "POSITIVE",
"score": 0.003493678290396929
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I would like for someone to tell me which fiat currencies that your company supports. | {
"text": "I would like for someone to tell me which fiat currencies that your company supports."
} | [
{
"label": "NEGATIVE",
"score": 0.9855731129646301
},
{
"label": "POSITIVE",
"score": 0.014426887035369873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I got charged two times for a transaction | {
"text": "I got charged two times for a transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9800053834915161
},
{
"label": "POSITIVE",
"score": 0.019994623959064484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Can you tell me more info about virtual disposable cards? | {
"text": "Can you tell me more info about virtual disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959214925765991
},
{
"label": "POSITIVE",
"score": 0.0040785507299005985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Is it possible to get one the your cards in the EU? | {
"text": "Is it possible to get one the your cards in the EU?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913073182106018
},
{
"label": "POSITIVE",
"score": 0.008692685514688492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Your exchange rates are coming from where? | {
"text": "Your exchange rates are coming from where?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977703094482422
},
{
"label": "POSITIVE",
"score": 0.00222971523180604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes. | {
"text": "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes."
} | [
{
"label": "NEGATIVE",
"score": 0.9937171936035156
},
{
"label": "POSITIVE",
"score": 0.006282729096710682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why do I need to verify my identity? | {
"text": "Why do I need to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992850422859192
},
{
"label": "POSITIVE",
"score": 0.0007149625453166664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I received the wrong color and size, can I return it? | {
"text": "I received the wrong color and size, can I return it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994352459907532
},
{
"label": "POSITIVE",
"score": 0.0005646875943057239
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
The exchange rate was not correct for the item I bought. | {
"text": "The exchange rate was not correct for the item I bought."
} | [
{
"label": "NEGATIVE",
"score": 0.9997358918190002
},
{
"label": "POSITIVE",
"score": 0.0002640738966874778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Is it possible to dispute a debit payment from a couple of months ago. | {
"text": "Is it possible to dispute a debit payment from a couple of months ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9934821724891663
},
{
"label": "POSITIVE",
"score": 0.0065177795477211475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |