text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
need to exchange currencies | {
"text": "need to exchange currencies"
} | [
{
"label": "NEGATIVE",
"score": 0.9763523936271667
},
{
"label": "POSITIVE",
"score": 0.02364761009812355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Why did the ATM take my card and keep it? | {
"text": "Why did the ATM take my card and keep it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987597465515137
},
{
"label": "POSITIVE",
"score": 0.0012402418069541454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
What do I need to bring for identification? | {
"text": "What do I need to bring for identification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984033703804016
},
{
"label": "POSITIVE",
"score": 0.001596662332303822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
How can you assist me on topping up on bank transfers to my account? | {
"text": "How can you assist me on topping up on bank transfers to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965236783027649
},
{
"label": "POSITIVE",
"score": 0.0034762874711304903
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
My transfer is failing when I try to do it. | {
"text": "My transfer is failing when I try to do it."
} | [
{
"label": "NEGATIVE",
"score": 0.9997978806495667
},
{
"label": "POSITIVE",
"score": 0.00020212327945046127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
My card has been stolen. I reported it with the police, but I need to report it with you as well. | {
"text": "My card has been stolen. I reported it with the police, but I need to report it with you as well."
} | [
{
"label": "NEGATIVE",
"score": 0.9782779216766357
},
{
"label": "POSITIVE",
"score": 0.021722031757235527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How long will it take for the cash I deposited this morning to show up? | {
"text": "How long will it take for the cash I deposited this morning to show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993863105773926
},
{
"label": "POSITIVE",
"score": 0.0006137146265245974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why is my ATM cash withdrawal not working? | {
"text": "Why is my ATM cash withdrawal not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995915293693542
},
{
"label": "POSITIVE",
"score": 0.000408534164307639
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Are you sure this is the interbank exchange rate? This rate is really bad. | {
"text": "Are you sure this is the interbank exchange rate? This rate is really bad."
} | [
{
"label": "NEGATIVE",
"score": 0.9998040795326233
},
{
"label": "POSITIVE",
"score": 0.00019591757154557854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How do I delete an account? | {
"text": "How do I delete an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995586276054382
},
{
"label": "POSITIVE",
"score": 0.00044134544441476464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What does the decline message mean | {
"text": "What does the decline message mean"
} | [
{
"label": "NEGATIVE",
"score": 0.9979177117347717
},
{
"label": "POSITIVE",
"score": 0.002082273131236434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I don't want this account anymore, how do I delete it? | {
"text": "I don't want this account anymore, how do I delete it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996522665023804
},
{
"label": "POSITIVE",
"score": 0.0003476823621895164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
why did i get declined transfer | {
"text": "why did i get declined transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9923608899116516
},
{
"label": "POSITIVE",
"score": 0.007639169227331877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How can I top up with my apple watch? | {
"text": "How can I top up with my apple watch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9855871200561523
},
{
"label": "POSITIVE",
"score": 0.014412824995815754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Does the app top up automatically? | {
"text": "Does the app top up automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.981313943862915
},
{
"label": "POSITIVE",
"score": 0.0186860803514719
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
top up not completed | {
"text": "top up not completed"
} | [
{
"label": "NEGATIVE",
"score": 0.9995999932289124
},
{
"label": "POSITIVE",
"score": 0.00040001500747166574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I forgot my phone at the hotel, so I can't access the app. | {
"text": "I forgot my phone at the hotel, so I can't access the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9994729161262512
},
{
"label": "POSITIVE",
"score": 0.0005271406844258308
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong. | {
"text": "I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995014667510986
},
{
"label": "POSITIVE",
"score": 0.0004984855186194181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Help! I forgot my password. | {
"text": "Help! I forgot my password."
} | [
{
"label": "NEGATIVE",
"score": 0.9995765089988708
},
{
"label": "POSITIVE",
"score": 0.00042351457523182034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
how do i get into my account and edit my details | {
"text": "how do i get into my account and edit my details"
} | [
{
"label": "NEGATIVE",
"score": 0.9985889792442322
},
{
"label": "POSITIVE",
"score": 0.0014109669718891382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
My payment has been returned. | {
"text": "My payment has been returned."
} | [
{
"label": "NEGATIVE",
"score": 0.9778832197189331
},
{
"label": "POSITIVE",
"score": 0.022116769105196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
My identity isn't being accepted, what should I do? | {
"text": "My identity isn't being accepted, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992935657501221
},
{
"label": "POSITIVE",
"score": 0.0007064678939059377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Will there be a charge for exchanging foreign currency? | {
"text": "Will there be a charge for exchanging foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976692795753479
},
{
"label": "POSITIVE",
"score": 0.0023306722287088633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What places accept my card? | {
"text": "What places accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942256808280945
},
{
"label": "POSITIVE",
"score": 0.0057743629440665245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I used foreign currency to buy something and I think the rate applied is incorrect. | {
"text": "I used foreign currency to buy something and I think the rate applied is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9995619654655457
},
{
"label": "POSITIVE",
"score": 0.0004380587488412857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
When I got cash I believe that the exchange rate was wrong | {
"text": "When I got cash I believe that the exchange rate was wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9992960691452026
},
{
"label": "POSITIVE",
"score": 0.0007038754993118346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can you tell me why I was declined from getting cash? | {
"text": "Can you tell me why I was declined from getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989022016525269
},
{
"label": "POSITIVE",
"score": 0.0010977821657434106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
You can activate your card in a few seconds by going to account, hitting activate, and just following the directions. | {
"text": "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions."
} | [
{
"label": "NEGATIVE",
"score": 0.9688894748687744
},
{
"label": "POSITIVE",
"score": 0.0311106126755476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I don't understanfd how to top up | {
"text": "I don't understanfd how to top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9989641904830933
},
{
"label": "POSITIVE",
"score": 0.0010357984574511647
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange. | {
"text": "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange."
} | [
{
"label": "NEGATIVE",
"score": 0.9993895292282104
},
{
"label": "POSITIVE",
"score": 0.000610432296525687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I lost the code and can not get into the app. Help! | {
"text": "I lost the code and can not get into the app. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997163414955139
},
{
"label": "POSITIVE",
"score": 0.0002836388011928648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Can you tell me what the problem with my card is? It was declined at a restaurant today. | {
"text": "Can you tell me what the problem with my card is? It was declined at a restaurant today."
} | [
{
"label": "NEGATIVE",
"score": 0.9996232986450195
},
{
"label": "POSITIVE",
"score": 0.0003766193985939026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I can't remember what my password is | {
"text": "I can't remember what my password is"
} | [
{
"label": "NEGATIVE",
"score": 0.9990874528884888
},
{
"label": "POSITIVE",
"score": 0.0009126046788878739
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
is there a way to fix my top up | {
"text": "is there a way to fix my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9967687129974365
},
{
"label": "POSITIVE",
"score": 0.0032313063275069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Top up not available in my wallet. | {
"text": "Top up not available in my wallet."
} | [
{
"label": "NEGATIVE",
"score": 0.9996052384376526
},
{
"label": "POSITIVE",
"score": 0.00039473813376389444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
On a card top-up, where can I verify? | {
"text": "On a card top-up, where can I verify?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970990419387817
},
{
"label": "POSITIVE",
"score": 0.0029009333811700344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Tell me how to setup a new PIN. | {
"text": "Tell me how to setup a new PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9969484210014343
},
{
"label": "POSITIVE",
"score": 0.0030516204424202442
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
how do i get a new card | {
"text": "how do i get a new card"
} | [
{
"label": "NEGATIVE",
"score": 0.9965348243713379
},
{
"label": "POSITIVE",
"score": 0.003465112065896392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app. | {
"text": "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9997344613075256
},
{
"label": "POSITIVE",
"score": 0.0002655860735103488
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before. | {
"text": "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before."
} | [
{
"label": "NEGATIVE",
"score": 0.9960745573043823
},
{
"label": "POSITIVE",
"score": 0.003925440367311239
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Are there any limits if I use these virtual cards? | {
"text": "Are there any limits if I use these virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978411197662354
},
{
"label": "POSITIVE",
"score": 0.002158863702788949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What happened to my cash deposit? | {
"text": "What happened to my cash deposit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996426105499268
},
{
"label": "POSITIVE",
"score": 0.00035740004386752844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I misplaced my phone so I can't use the app! Does this mean I can't use my card? | {
"text": "I misplaced my phone so I can't use the app! Does this mean I can't use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995260238647461
},
{
"label": "POSITIVE",
"score": 0.00047399572213180363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this? | {
"text": "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963257908821106
},
{
"label": "POSITIVE",
"score": 0.003674219362437725
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
what is the fee for topping up by card? | {
"text": "what is the fee for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9930163621902466
},
{
"label": "POSITIVE",
"score": 0.006983684375882149
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I'm seeing a direct debit payment that is not me. | {
"text": "I'm seeing a direct debit payment that is not me."
} | [
{
"label": "NEGATIVE",
"score": 0.9990511536598206
},
{
"label": "POSITIVE",
"score": 0.0009488138020969927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
There are duplicate transactions on my account | {
"text": "There are duplicate transactions on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.999098539352417
},
{
"label": "POSITIVE",
"score": 0.0009014630340971053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Given a choice, I'd rather have Mastercard. | {
"text": "Given a choice, I'd rather have Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.9990144968032837
},
{
"label": "POSITIVE",
"score": 0.000985517050139606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Do you know why my card payment has been declined? | {
"text": "Do you know why my card payment has been declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.998219907283783
},
{
"label": "POSITIVE",
"score": 0.0017800292698666453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account. | {
"text": "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account."
} | [
{
"label": "NEGATIVE",
"score": 0.9846864938735962
},
{
"label": "POSITIVE",
"score": 0.015313513576984406
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
What currencies can be exchanged in the app? | {
"text": "What currencies can be exchanged in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951541423797607
},
{
"label": "POSITIVE",
"score": 0.004845887888222933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool. | {
"text": "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool."
} | [
{
"label": "NEGATIVE",
"score": 0.9987462759017944
},
{
"label": "POSITIVE",
"score": 0.0012537242146208882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Still waiting on my refund... | {
"text": "Still waiting on my refund..."
} | [
{
"label": "NEGATIVE",
"score": 0.9920478463172913
},
{
"label": "POSITIVE",
"score": 0.007952095940709114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What information do I need to gather in order to activate my card? | {
"text": "What information do I need to gather in order to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986271858215332
},
{
"label": "POSITIVE",
"score": 0.001372775062918663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Is there a fee for a cash withdrawal? | {
"text": "Is there a fee for a cash withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985841512680054
},
{
"label": "POSITIVE",
"score": 0.0014158233534544706
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take? | {
"text": "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994029998779297
},
{
"label": "POSITIVE",
"score": 0.0005969417979940772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
The card is non-functional. | {
"text": "The card is non-functional."
} | [
{
"label": "NEGATIVE",
"score": 0.9997021555900574
},
{
"label": "POSITIVE",
"score": 0.00029781306511722505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Money was taken out without my consent, | {
"text": "Money was taken out without my consent,"
} | [
{
"label": "NEGATIVE",
"score": 0.9992210865020752
},
{
"label": "POSITIVE",
"score": 0.0007788849761709571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Please help me regarding a direct debit in the app that I don't recognize. | {
"text": "Please help me regarding a direct debit in the app that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9973887801170349
},
{
"label": "POSITIVE",
"score": 0.0026112401392310858
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Are there any hidden limit on the auto top-up? | {
"text": "Are there any hidden limit on the auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989635944366455
},
{
"label": "POSITIVE",
"score": 0.001036434667184949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
My phone is at the hotel. How can I use the app? | {
"text": "My phone is at the hotel. How can I use the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.998443067073822
},
{
"label": "POSITIVE",
"score": 0.00155694002751261
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
The ATM did not give me as much cash as I requested. | {
"text": "The ATM did not give me as much cash as I requested."
} | [
{
"label": "NEGATIVE",
"score": 0.999665379524231
},
{
"label": "POSITIVE",
"score": 0.00033459518454037607
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How do I dispute a debit that I didn't make? | {
"text": "How do I dispute a debit that I didn't make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967568516731262
},
{
"label": "POSITIVE",
"score": 0.003243159968405962
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I am confused about your fee structure and was disappointed to see a fee for my transfer. | {
"text": "I am confused about your fee structure and was disappointed to see a fee for my transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9994561076164246
},
{
"label": "POSITIVE",
"score": 0.0005439011147245765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
The money is still in my account even though I already paid -- I don't understand what happened. | {
"text": "The money is still in my account even though I already paid -- I don't understand what happened."
} | [
{
"label": "NEGATIVE",
"score": 0.999054491519928
},
{
"label": "POSITIVE",
"score": 0.0009455483523197472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Will there be a fee to receive a physical card? | {
"text": "Will there be a fee to receive a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953977465629578
},
{
"label": "POSITIVE",
"score": 0.004602257162332535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Please give me both Visa and MasterCard, is it possible? | {
"text": "Please give me both Visa and MasterCard, is it possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9761723279953003
},
{
"label": "POSITIVE",
"score": 0.023827651515603065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Why has my transfer been declined? | {
"text": "Why has my transfer been declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969490170478821
},
{
"label": "POSITIVE",
"score": 0.003051054896786809
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
What is the process for activating my card and using it? | {
"text": "What is the process for activating my card and using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9890463948249817
},
{
"label": "POSITIVE",
"score": 0.010953598655760288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
when i travel can it top up automatically | {
"text": "when i travel can it top up automatically"
} | [
{
"label": "NEGATIVE",
"score": 0.002108844695612788
},
{
"label": "POSITIVE",
"score": 0.9978911280632019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there. | {
"text": "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there."
} | [
{
"label": "NEGATIVE",
"score": 0.9252825379371643
},
{
"label": "POSITIVE",
"score": 0.07471742480993271
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Does the fee for exchange change? | {
"text": "Does the fee for exchange change?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983164072036743
},
{
"label": "POSITIVE",
"score": 0.0016836164286360145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How do I track the card you sent to me? | {
"text": "How do I track the card you sent to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986157417297363
},
{
"label": "POSITIVE",
"score": 0.0013842560583725572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
My phone is missing. | {
"text": "My phone is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996949434280396
},
{
"label": "POSITIVE",
"score": 0.0003050722007174045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I can't get a contactless payment to work. | {
"text": "I can't get a contactless payment to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9989293217658997
},
{
"label": "POSITIVE",
"score": 0.0010706624016165733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
How can I set up Google Pay on my device? | {
"text": "How can I set up Google Pay on my device?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994738698005676
},
{
"label": "POSITIVE",
"score": 0.0005261086043901742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I am still waiting for a transfer I did | {
"text": "I am still waiting for a transfer I did"
} | [
{
"label": "NEGATIVE",
"score": 0.9939014911651611
},
{
"label": "POSITIVE",
"score": 0.0060985395684838295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why is the ATM not allowing me to get cash? | {
"text": "Why is the ATM not allowing me to get cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985625147819519
},
{
"label": "POSITIVE",
"score": 0.0014374499442055821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Can I top up with Google Pay? | {
"text": "Can I top up with Google Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956037998199463
},
{
"label": "POSITIVE",
"score": 0.004396168515086174
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How can I lookup the source for my available money? | {
"text": "How can I lookup the source for my available money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996353387832642
},
{
"label": "POSITIVE",
"score": 0.00036469887709245086
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I no longer want this account, what should I do? | {
"text": "I no longer want this account, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997485280036926
},
{
"label": "POSITIVE",
"score": 0.0002514117513783276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Card has been received, how will it show up on the app? | {
"text": "Card has been received, how will it show up on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960440397262573
},
{
"label": "POSITIVE",
"score": 0.003955969121307135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I prefer to get a Mastercard. | {
"text": "I prefer to get a Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.9666878581047058
},
{
"label": "POSITIVE",
"score": 0.03331218659877777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Which flat currencies can I use from you? | {
"text": "Which flat currencies can I use from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.999705970287323
},
{
"label": "POSITIVE",
"score": 0.0002939554688055068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Hold old do my kids have to be to use the service? | {
"text": "Hold old do my kids have to be to use the service?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978275895118713
},
{
"label": "POSITIVE",
"score": 0.00217237020842731
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
How do I find my PIN? | {
"text": "How do I find my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984371066093445
},
{
"label": "POSITIVE",
"score": 0.0015629298286512494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I locked myself out of my account, how do I unblock my PIN? | {
"text": "I locked myself out of my account, how do I unblock my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994271993637085
},
{
"label": "POSITIVE",
"score": 0.0005727785173803568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I live in the EU - can I get a card? | {
"text": "I live in the EU - can I get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966474175453186
},
{
"label": "POSITIVE",
"score": 0.0033525736071169376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What does a pending cash withdrawal mean? | {
"text": "What does a pending cash withdrawal mean?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987560510635376
},
{
"label": "POSITIVE",
"score": 0.00124389270786196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Can you tell me when my card will arrive? | {
"text": "Can you tell me when my card will arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958077669143677
},
{
"label": "POSITIVE",
"score": 0.004192270804196596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand. | {
"text": "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand."
} | [
{
"label": "NEGATIVE",
"score": 0.9996393918991089
},
{
"label": "POSITIVE",
"score": 0.0003606409300118685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Please tell me how I can get a virtual card. | {
"text": "Please tell me how I can get a virtual card."
} | [
{
"label": "NEGATIVE",
"score": 0.9862179160118103
},
{
"label": "POSITIVE",
"score": 0.013782110996544361
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
What's the card you sent me's tracking number? | {
"text": "What's the card you sent me's tracking number?"
} | [
{
"label": "NEGATIVE",
"score": 0.997894823551178
},
{
"label": "POSITIVE",
"score": 0.0021051629446446896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why won't my transfer go through? | {
"text": "Why won't my transfer go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963349103927612
},
{
"label": "POSITIVE",
"score": 0.0036650525871664286
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
The ATM won't let me take out cash | {
"text": "The ATM won't let me take out cash"
} | [
{
"label": "NEGATIVE",
"score": 0.6954053640365601
},
{
"label": "POSITIVE",
"score": 0.30459466576576233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
The app does not recognize who I am. | {
"text": "The app does not recognize who I am."
} | [
{
"label": "NEGATIVE",
"score": 0.9997168183326721
},
{
"label": "POSITIVE",
"score": 0.00028321295394562185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Can you explain to me why a cash withdrawal shows up as pending? | {
"text": "Can you explain to me why a cash withdrawal shows up as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988141059875488
},
{
"label": "POSITIVE",
"score": 0.0011859077494591475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I need to exchange my GBP to AUD, how would I do this? | {
"text": "I need to exchange my GBP to AUD, how would I do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996190071105957
},
{
"label": "POSITIVE",
"score": 0.00038102015969343483
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
where is my unknown payment from? | {
"text": "where is my unknown payment from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986642599105835
},
{
"label": "POSITIVE",
"score": 0.0013357308926060796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
In my app, a direct debit payment that I didn't do shows up. | {
"text": "In my app, a direct debit payment that I didn't do shows up."
} | [
{
"label": "NEGATIVE",
"score": 0.9948554039001465
},
{
"label": "POSITIVE",
"score": 0.005144577473402023
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |