text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I bought an item then noticed the exchange rate was wrong. | {
"text": "I bought an item then noticed the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995216131210327
},
{
"label": "POSITIVE",
"score": 0.0004783371405210346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
My card rejected a cash withdrawal. Why? | {
"text": "My card rejected a cash withdrawal. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990450739860535
},
{
"label": "POSITIVE",
"score": 0.0009549655951559544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why is my transfer still pending? | {
"text": "Why is my transfer still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987688660621643
},
{
"label": "POSITIVE",
"score": 0.001231126138009131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How long will it take my card to get here? | {
"text": "How long will it take my card to get here?"
} | [
{
"label": "NEGATIVE",
"score": 0.998475968837738
},
{
"label": "POSITIVE",
"score": 0.0015239936765283346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Transfer unable to be completed, states 'declined' | {
"text": "Transfer unable to be completed, states 'declined'"
} | [
{
"label": "NEGATIVE",
"score": 0.9992464780807495
},
{
"label": "POSITIVE",
"score": 0.0007535528275184333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through. | {
"text": "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through."
} | [
{
"label": "NEGATIVE",
"score": 0.9992857575416565
},
{
"label": "POSITIVE",
"score": 0.0007142229587770998
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I think that my card has been stolen! | {
"text": "I think that my card has been stolen!"
} | [
{
"label": "NEGATIVE",
"score": 0.996026873588562
},
{
"label": "POSITIVE",
"score": 0.003973151091486216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
When should I expect to receive my card? | {
"text": "When should I expect to receive my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955745935440063
},
{
"label": "POSITIVE",
"score": 0.004425408318638802
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How can I receive my salary in another currency? | {
"text": "How can I receive my salary in another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.999474823474884
},
{
"label": "POSITIVE",
"score": 0.0005251466063782573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Is payment required to get a card of my own? | {
"text": "Is payment required to get a card of my own?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951163530349731
},
{
"label": "POSITIVE",
"score": 0.004883606918156147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Why hasn't my cash arrived from a deposited check? | {
"text": "Why hasn't my cash arrived from a deposited check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990965127944946
},
{
"label": "POSITIVE",
"score": 0.0009035329567268491
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Do you also have this extra fee on your statement? | {
"text": "Do you also have this extra fee on your statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9904796481132507
},
{
"label": "POSITIVE",
"score": 0.009520326741039753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
My transfer still says pending | {
"text": "My transfer still says pending"
} | [
{
"label": "NEGATIVE",
"score": 0.7550449371337891
},
{
"label": "POSITIVE",
"score": 0.2449551224708557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Are there restrictions on disposable virtual cards? | {
"text": "Are there restrictions on disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985353946685791
},
{
"label": "POSITIVE",
"score": 0.001464546425268054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Why is it failing to top-up? | {
"text": "Why is it failing to top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997915625572205
},
{
"label": "POSITIVE",
"score": 0.00020840781508013606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I noticed that my card was charged more than once for one thing. | {
"text": "I noticed that my card was charged more than once for one thing."
} | [
{
"label": "NEGATIVE",
"score": 0.9831111431121826
},
{
"label": "POSITIVE",
"score": 0.01688883826136589
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My card hasn't been working when I try to use it. | {
"text": "My card hasn't been working when I try to use it."
} | [
{
"label": "NEGATIVE",
"score": 0.9990946054458618
},
{
"label": "POSITIVE",
"score": 0.0009053891408257186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What currency can I use to add money? | {
"text": "What currency can I use to add money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983068704605103
},
{
"label": "POSITIVE",
"score": 0.0016931034624576569
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How do I add the card I just received to show up in the app? | {
"text": "How do I add the card I just received to show up in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974997639656067
},
{
"label": "POSITIVE",
"score": 0.0025001836474984884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Help! My card is stolen. | {
"text": "Help! My card is stolen."
} | [
{
"label": "NEGATIVE",
"score": 0.9976147413253784
},
{
"label": "POSITIVE",
"score": 0.002385309198871255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How do I top up? | {
"text": "How do I top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.31323105096817017
},
{
"label": "POSITIVE",
"score": 0.6867689490318298
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I am seeing in the app, some cash witdhrawals that I did not authorize. | {
"text": "I am seeing in the app, some cash witdhrawals that I did not authorize."
} | [
{
"label": "NEGATIVE",
"score": 0.9921233057975769
},
{
"label": "POSITIVE",
"score": 0.00787670724093914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer? | {
"text": "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993226528167725
},
{
"label": "POSITIVE",
"score": 0.0006773807690478861
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why am I charged whenever I withdraw cash? | {
"text": "Why am I charged whenever I withdraw cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971932768821716
},
{
"label": "POSITIVE",
"score": 0.0028067331295460463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
My PIN is locked, how do I unlock it? | {
"text": "My PIN is locked, how do I unlock it?"
} | [
{
"label": "NEGATIVE",
"score": 0.995385468006134
},
{
"label": "POSITIVE",
"score": 0.004614506382495165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening? | {
"text": "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.5521803498268127
},
{
"label": "POSITIVE",
"score": 0.44781965017318726
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
In my app, a direct debit payment I didn't do shows in my app | {
"text": "In my app, a direct debit payment I didn't do shows in my app"
} | [
{
"label": "NEGATIVE",
"score": 0.9956508278846741
},
{
"label": "POSITIVE",
"score": 0.004349230322986841
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here? | {
"text": "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?"
} | [
{
"label": "NEGATIVE",
"score": 0.99616539478302
},
{
"label": "POSITIVE",
"score": 0.0038345903158187866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I going to be traveling, can I set up auto top-up if I run low on money? | {
"text": "I going to be traveling, can I set up auto top-up if I run low on money?"
} | [
{
"label": "NEGATIVE",
"score": 0.998576283454895
},
{
"label": "POSITIVE",
"score": 0.0014237541472539306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I can't be sure, but I think that someone may be using my card. | {
"text": "I can't be sure, but I think that someone may be using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9983208775520325
},
{
"label": "POSITIVE",
"score": 0.0016791422385722399
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I am missing a refund amount on my account. | {
"text": "I am missing a refund amount on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997385144233704
},
{
"label": "POSITIVE",
"score": 0.00026146561140194535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
My preference is Mastercard. | {
"text": "My preference is Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.3496299088001251
},
{
"label": "POSITIVE",
"score": 0.6503701210021973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account? | {
"text": "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981157779693604
},
{
"label": "POSITIVE",
"score": 0.0018842060817405581
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why was my cash withdrawal cancelled at the ATM? | {
"text": "Why was my cash withdrawal cancelled at the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991416931152344
},
{
"label": "POSITIVE",
"score": 0.0008583394228480756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I have zero dollars in my account. Can I submit additional funds via bank transfer? | {
"text": "I have zero dollars in my account. Can I submit additional funds via bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996399879455566
},
{
"label": "POSITIVE",
"score": 0.00036005317815579474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet. | {
"text": "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9994396567344666
},
{
"label": "POSITIVE",
"score": 0.0005603817407973111
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Is there extra fees for making a withdraw in a different country at a cash machine. | {
"text": "Is there extra fees for making a withdraw in a different country at a cash machine."
} | [
{
"label": "NEGATIVE",
"score": 0.9927555918693542
},
{
"label": "POSITIVE",
"score": 0.0072443727403879166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What is the reason for the identity check | {
"text": "What is the reason for the identity check"
} | [
{
"label": "NEGATIVE",
"score": 0.9747953414916992
},
{
"label": "POSITIVE",
"score": 0.025204697623848915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I'm interested in using fiat currencies, which do you support? | {
"text": "I'm interested in using fiat currencies, which do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.8295997381210327
},
{
"label": "POSITIVE",
"score": 0.17040027678012848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Why hasn't a transaction I did to my friend arrived yet? | {
"text": "Why hasn't a transaction I did to my friend arrived yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.998332679271698
},
{
"label": "POSITIVE",
"score": 0.0016673457575961947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I want to cancel a transfer I just made. | {
"text": "I want to cancel a transfer I just made."
} | [
{
"label": "NEGATIVE",
"score": 0.9997720122337341
},
{
"label": "POSITIVE",
"score": 0.00022794590040575713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Help me change my PIN. | {
"text": "Help me change my PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9969494938850403
},
{
"label": "POSITIVE",
"score": 0.0030505673494189978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
After inputting the wrong pin too many times, can you now help me unblock my pin? | {
"text": "After inputting the wrong pin too many times, can you now help me unblock my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993488192558289
},
{
"label": "POSITIVE",
"score": 0.0006511658430099487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I think that somebody is utilizing my card without my authorization! | {
"text": "I think that somebody is utilizing my card without my authorization!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995970129966736
},
{
"label": "POSITIVE",
"score": 0.0004030298732686788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
What locations can I get money from? | {
"text": "What locations can I get money from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988516569137573
},
{
"label": "POSITIVE",
"score": 0.0011483212001621723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Why do I get declined when I try to withdraw cash? | {
"text": "Why do I get declined when I try to withdraw cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976340532302856
},
{
"label": "POSITIVE",
"score": 0.0023659325670450926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why hasn't my son received the transfer I sent to him earlier? | {
"text": "Why hasn't my son received the transfer I sent to him earlier?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991543292999268
},
{
"label": "POSITIVE",
"score": 0.0008456715731881559
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
There is an odd payment in my statement | {
"text": "There is an odd payment in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9757269024848938
},
{
"label": "POSITIVE",
"score": 0.02427310310304165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
At what ATM can I change my PIN? | {
"text": "At what ATM can I change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989042282104492
},
{
"label": "POSITIVE",
"score": 0.0010957666672766209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Is there a list of where I can use my card? | {
"text": "Is there a list of where I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990760087966919
},
{
"label": "POSITIVE",
"score": 0.0009239470236934721
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Do you offer any discounts for someone who exchanges currencies frequently? | {
"text": "Do you offer any discounts for someone who exchanges currencies frequently?"
} | [
{
"label": "NEGATIVE",
"score": 0.997205913066864
},
{
"label": "POSITIVE",
"score": 0.002794065745547414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What are the reasons why a card payment would be declined? | {
"text": "What are the reasons why a card payment would be declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977619647979736
},
{
"label": "POSITIVE",
"score": 0.002237962558865547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet. | {
"text": "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992431402206421
},
{
"label": "POSITIVE",
"score": 0.0007569278823211789
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What was the extra charge for withdrawing money? | {
"text": "What was the extra charge for withdrawing money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985112547874451
},
{
"label": "POSITIVE",
"score": 0.0014887680299580097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How long before transferred money shows up? | {
"text": "How long before transferred money shows up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988788962364197
},
{
"label": "POSITIVE",
"score": 0.0011211332166567445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I need to transfer money into this account from my other bank account. | {
"text": "I need to transfer money into this account from my other bank account."
} | [
{
"label": "NEGATIVE",
"score": 0.9994394183158875
},
{
"label": "POSITIVE",
"score": 0.0005605419282801449
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Can you please tell me why I cant get money from the ATM? | {
"text": "Can you please tell me why I cant get money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992707371711731
},
{
"label": "POSITIVE",
"score": 0.0007293264498002827
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I just got refunded for my purchase over two weeks ago | {
"text": "I just got refunded for my purchase over two weeks ago"
} | [
{
"label": "NEGATIVE",
"score": 0.998489260673523
},
{
"label": "POSITIVE",
"score": 0.0015107076615095139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What caused my top up to be reverted? | {
"text": "What caused my top up to be reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.997373104095459
},
{
"label": "POSITIVE",
"score": 0.0026268484070897102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment? | {
"text": "I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996058344841003
},
{
"label": "POSITIVE",
"score": 0.0003942041948903352
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back? | {
"text": "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992602467536926
},
{
"label": "POSITIVE",
"score": 0.0007397742010653019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why did you revert my top-up? | {
"text": "Why did you revert my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981594681739807
},
{
"label": "POSITIVE",
"score": 0.0018405003938823938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
who can put money in my account? | {
"text": "who can put money in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993234872817993
},
{
"label": "POSITIVE",
"score": 0.0006765201687812805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I checked on google and the exchange rate you are using is really bad. Can you update it? | {
"text": "I checked on google and the exchange rate you are using is really bad. Can you update it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997943043708801
},
{
"label": "POSITIVE",
"score": 0.0002057269011856988
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending? | {
"text": "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976255297660828
},
{
"label": "POSITIVE",
"score": 0.0023744930513203144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
When does a UK transfer show up? | {
"text": "When does a UK transfer show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955358505249023
},
{
"label": "POSITIVE",
"score": 0.0044641271233558655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I was attempting to top up with my card but the money has vanished! | {
"text": "I was attempting to top up with my card but the money has vanished!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995249509811401
},
{
"label": "POSITIVE",
"score": 0.00047509808791801333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal. | {
"text": "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal."
} | [
{
"label": "NEGATIVE",
"score": 0.9995331764221191
},
{
"label": "POSITIVE",
"score": 0.00046689348528161645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Which countries are you in? | {
"text": "Which countries are you in?"
} | [
{
"label": "NEGATIVE",
"score": 0.8088278770446777
},
{
"label": "POSITIVE",
"score": 0.1911720633506775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How can I add a new card? | {
"text": "How can I add a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986910223960876
},
{
"label": "POSITIVE",
"score": 0.0013090070569887757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I've deposited a check but the cash isn't showing that it's there yet. | {
"text": "I've deposited a check but the cash isn't showing that it's there yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9973083734512329
},
{
"label": "POSITIVE",
"score": 0.0026916551869362593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What happens if I forget my PIN? | {
"text": "What happens if I forget my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990173578262329
},
{
"label": "POSITIVE",
"score": 0.000982637400738895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Please explain the extra fee when I paid with the card. | {
"text": "Please explain the extra fee when I paid with the card."
} | [
{
"label": "NEGATIVE",
"score": 0.9950610995292664
},
{
"label": "POSITIVE",
"score": 0.004938866477459669
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I seem to of forgotten my passcode. | {
"text": "I seem to of forgotten my passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9997219443321228
},
{
"label": "POSITIVE",
"score": 0.00027798456721939147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
My card has been lost / stolen | {
"text": "My card has been lost / stolen"
} | [
{
"label": "NEGATIVE",
"score": 0.9974241256713867
},
{
"label": "POSITIVE",
"score": 0.0025759192649275064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Is the top-up amount unlimited? | {
"text": "Is the top-up amount unlimited?"
} | [
{
"label": "NEGATIVE",
"score": 0.35259944200515747
},
{
"label": "POSITIVE",
"score": 0.6474005579948425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How do I order a new card when my old one is ready to expire? | {
"text": "How do I order a new card when my old one is ready to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990490078926086
},
{
"label": "POSITIVE",
"score": 0.0009509233059361577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I don't recognize what this payment on my statement would be for. | {
"text": "I don't recognize what this payment on my statement would be for."
} | [
{
"label": "NEGATIVE",
"score": 0.999601423740387
},
{
"label": "POSITIVE",
"score": 0.00039864020072855055
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why hasn't my transaction completed? | {
"text": "Why hasn't my transaction completed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991632699966431
},
{
"label": "POSITIVE",
"score": 0.0008367215050384402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
the exchange rate I got for cash was wrong | {
"text": "the exchange rate I got for cash was wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9997352957725525
},
{
"label": "POSITIVE",
"score": 0.00026468513533473015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What currency is acceptable for a top up? | {
"text": "What currency is acceptable for a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9903057813644409
},
{
"label": "POSITIVE",
"score": 0.009694267064332962
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I couldn't complete card activation. | {
"text": "I couldn't complete card activation."
} | [
{
"label": "NEGATIVE",
"score": 0.9995753169059753
},
{
"label": "POSITIVE",
"score": 0.00042473236680962145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I have a new card. How do I activate it? | {
"text": "I have a new card. How do I activate it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953859448432922
},
{
"label": "POSITIVE",
"score": 0.004614023957401514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How long will my transfer be pending for? | {
"text": "How long will my transfer be pending for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976769089698792
},
{
"label": "POSITIVE",
"score": 0.002323056338354945
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees? | {
"text": "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988032579421997
},
{
"label": "POSITIVE",
"score": 0.0011967066675424576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
My identity hasn't been verified. Can I use my account? | {
"text": "My identity hasn't been verified. Can I use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995818734169006
},
{
"label": "POSITIVE",
"score": 0.0004181809490546584
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I would like to know how to transfer money into my account. | {
"text": "I would like to know how to transfer money into my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9976993203163147
},
{
"label": "POSITIVE",
"score": 0.002300703665241599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Are you ripping people off with the exchange rate? It can't be that atrocious between banks. | {
"text": "Are you ripping people off with the exchange rate? It can't be that atrocious between banks."
} | [
{
"label": "NEGATIVE",
"score": 0.9961599111557007
},
{
"label": "POSITIVE",
"score": 0.003840018529444933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
The payment for the card did not go through | {
"text": "The payment for the card did not go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9992515444755554
},
{
"label": "POSITIVE",
"score": 0.0007483808440156281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I entered the pin incorrectly too many times and now it is blocked. Can you help? | {
"text": "I entered the pin incorrectly too many times and now it is blocked. Can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997001886367798
},
{
"label": "POSITIVE",
"score": 0.0002998154959641397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What are the steps to reset my passcode? | {
"text": "What are the steps to reset my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993533492088318
},
{
"label": "POSITIVE",
"score": 0.0006466092308983207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
My top up says it is still pending | {
"text": "My top up says it is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.4319678843021393
},
{
"label": "POSITIVE",
"score": 0.5680321455001831
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What do I do to activate my new card? | {
"text": "What do I do to activate my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.996921181678772
},
{
"label": "POSITIVE",
"score": 0.0030788469593971968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I transferred some cash and it has not arrived yet. | {
"text": "I transferred some cash and it has not arrived yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992440938949585
},
{
"label": "POSITIVE",
"score": 0.000755965942516923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
The rate of exchange for my cash withdrawal is wrong. | {
"text": "The rate of exchange for my cash withdrawal is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996907711029053
},
{
"label": "POSITIVE",
"score": 0.00030928905471228063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
My phone has been lost or stolen | {
"text": "My phone has been lost or stolen"
} | [
{
"label": "NEGATIVE",
"score": 0.9979575872421265
},
{
"label": "POSITIVE",
"score": 0.0020423894748091698
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
My exchange rate is wrong when I get cash. | {
"text": "My exchange rate is wrong when I get cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9997074007987976
},
{
"label": "POSITIVE",
"score": 0.0002925617154687643
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card? | {
"text": "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994996786117554
},
{
"label": "POSITIVE",
"score": 0.0005003611440770328
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can I transfer money using the SWIFT service? | {
"text": "Can I transfer money using the SWIFT service?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992321729660034
},
{
"label": "POSITIVE",
"score": 0.0007677904795855284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I see my transfer was declined. | {
"text": "I see my transfer was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9984835982322693
},
{
"label": "POSITIVE",
"score": 0.0015164664946496487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |