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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
I did not receive my purchase, how do I cancel it? | {
"text": "I did not receive my purchase, how do I cancel it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996321201324463
},
{
"label": "POSITIVE",
"score": 0.00036786351120099425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I can't find the top-up card verification code. | {
"text": "I can't find the top-up card verification code."
} | [
{
"label": "NEGATIVE",
"score": 0.999570906162262
},
{
"label": "POSITIVE",
"score": 0.0004291231743991375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Can I use my American Express card to add money into my account? | {
"text": "Can I use my American Express card to add money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994997978210449
},
{
"label": "POSITIVE",
"score": 0.0005002290708944201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
My PIN is not working, can you help? | {
"text": "My PIN is not working, can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997771382331848
},
{
"label": "POSITIVE",
"score": 0.00022288104810286313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Will my pin number be sent with my card? | {
"text": "Will my pin number be sent with my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978306889533997
},
{
"label": "POSITIVE",
"score": 0.002169279847294092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I was charged an extra dollar on my account and would like to know the reason. | {
"text": "I was charged an extra dollar on my account and would like to know the reason."
} | [
{
"label": "NEGATIVE",
"score": 0.7461073398590088
},
{
"label": "POSITIVE",
"score": 0.2538926303386688
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I didn't withdraw cash but I see that transaction on my app | {
"text": "I didn't withdraw cash but I see that transaction on my app"
} | [
{
"label": "NEGATIVE",
"score": 0.10100194811820984
},
{
"label": "POSITIVE",
"score": 0.8989980220794678
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What is the verification code for my top up card? | {
"text": "What is the verification code for my top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987505674362183
},
{
"label": "POSITIVE",
"score": 0.0012493939138948917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Do you think you're asking for too much information about me? | {
"text": "Do you think you're asking for too much information about me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997166991233826
},
{
"label": "POSITIVE",
"score": 0.00028325666789896786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is? | {
"text": "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990346431732178
},
{
"label": "POSITIVE",
"score": 0.0009653267334215343
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I made a cash deposit going to my account but it is not there | {
"text": "I made a cash deposit going to my account but it is not there"
} | [
{
"label": "NEGATIVE",
"score": 0.9995280504226685
},
{
"label": "POSITIVE",
"score": 0.0004719243152067065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
There is a payment on my card that I do not recognize. I've never seen the name on the transaction before. | {
"text": "There is a payment on my card that I do not recognize. I've never seen the name on the transaction before."
} | [
{
"label": "NEGATIVE",
"score": 0.9911832809448242
},
{
"label": "POSITIVE",
"score": 0.008816749788820744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
When should I expect my card to arrive? | {
"text": "When should I expect my card to arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978229999542236
},
{
"label": "POSITIVE",
"score": 0.0021770410239696503
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
What documents do I need to get together to verify my identity? | {
"text": "What documents do I need to get together to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.999133288860321
},
{
"label": "POSITIVE",
"score": 0.0008667371585033834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I am out of money in my account and I was wondering if I could do a bank transfer is put more in it? | {
"text": "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997033476829529
},
{
"label": "POSITIVE",
"score": 0.00029664329485967755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Please tell me how to change my pin. | {
"text": "Please tell me how to change my pin."
} | [
{
"label": "NEGATIVE",
"score": 0.9876385927200317
},
{
"label": "POSITIVE",
"score": 0.01236137468367815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Could you assist me in finding my lost card? | {
"text": "Could you assist me in finding my lost card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986515641212463
},
{
"label": "POSITIVE",
"score": 0.001348421210423112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Why is the pending status on my cash withdrawal taking so long? | {
"text": "Why is the pending status on my cash withdrawal taking so long?"
} | [
{
"label": "NEGATIVE",
"score": 0.999363362789154
},
{
"label": "POSITIVE",
"score": 0.0006366886664181948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
why is there a service fee on my statement? | {
"text": "why is there a service fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989389777183533
},
{
"label": "POSITIVE",
"score": 0.0010609880555421114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
i entered my pin in wrong and got it frozen. how many tries do i have | {
"text": "i entered my pin in wrong and got it frozen. how many tries do i have"
} | [
{
"label": "NEGATIVE",
"score": 0.9990695118904114
},
{
"label": "POSITIVE",
"score": 0.0009304844425059855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Are you able to delete my account? | {
"text": "Are you able to delete my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992331266403198
},
{
"label": "POSITIVE",
"score": 0.0007668618345633149
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
How many days does it take for a transfer to go through? | {
"text": "How many days does it take for a transfer to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984098672866821
},
{
"label": "POSITIVE",
"score": 0.0015900885919108987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
How do I link one of your card that I already have? | {
"text": "How do I link one of your card that I already have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969923496246338
},
{
"label": "POSITIVE",
"score": 0.0030076312832534313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What was I charged a fee for card payment? | {
"text": "What was I charged a fee for card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.996551513671875
},
{
"label": "POSITIVE",
"score": 0.003448452800512314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why am I seeing a transfer fee on my bank statement? | {
"text": "Why am I seeing a transfer fee on my bank statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989883303642273
},
{
"label": "POSITIVE",
"score": 0.0010116401826962829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I am waiting for a payment to be processed | {
"text": "I am waiting for a payment to be processed"
} | [
{
"label": "NEGATIVE",
"score": 0.9983204007148743
},
{
"label": "POSITIVE",
"score": 0.0016796236159279943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What do I have to do to get a Visa card? | {
"text": "What do I have to do to get a Visa card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980883002281189
},
{
"label": "POSITIVE",
"score": 0.001911720260977745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Where can I go to get my PIN unblocked? | {
"text": "Where can I go to get my PIN unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993447661399841
},
{
"label": "POSITIVE",
"score": 0.000655244046356529
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't. | {
"text": "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't."
} | [
{
"label": "NEGATIVE",
"score": 0.9992389678955078
},
{
"label": "POSITIVE",
"score": 0.0007611060864292085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
The rate applied to my purchase in a foreign currency was wrong. | {
"text": "The rate applied to my purchase in a foreign currency was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996912479400635
},
{
"label": "POSITIVE",
"score": 0.00030881614657118917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why couldn't I transfer to a beneficiairy? | {
"text": "Why couldn't I transfer to a beneficiairy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945557117462158
},
{
"label": "POSITIVE",
"score": 0.005444286856800318
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What types of foreign money can be used with this service.? | {
"text": "What types of foreign money can be used with this service.?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982859492301941
},
{
"label": "POSITIVE",
"score": 0.0017140842974185944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I can't recognise this Direct Debit payment. | {
"text": "I can't recognise this Direct Debit payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9991558790206909
},
{
"label": "POSITIVE",
"score": 0.0008440771489404142
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why was the price higher when I paid with my card? | {
"text": "Why was the price higher when I paid with my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974104762077332
},
{
"label": "POSITIVE",
"score": 0.0025894984137266874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Is my card frozen? | {
"text": "Is my card frozen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983362555503845
},
{
"label": "POSITIVE",
"score": 0.0016638047527521849
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Currently I can't get my card to work. | {
"text": "Currently I can't get my card to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997065663337708
},
{
"label": "POSITIVE",
"score": 0.00029345706570893526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Why hasn't my account updated to reflect my current balance? | {
"text": "Why hasn't my account updated to reflect my current balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992446899414062
},
{
"label": "POSITIVE",
"score": 0.000755347718950361
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I couldn't pay with card in a shop | {
"text": "I couldn't pay with card in a shop"
} | [
{
"label": "NEGATIVE",
"score": 0.9967026114463806
},
{
"label": "POSITIVE",
"score": 0.003297350136563182
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
My top-up is still pending | {
"text": "My top-up is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.8575234413146973
},
{
"label": "POSITIVE",
"score": 0.14247654378414154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I'm going to travel, can I have it add money automatically in certain intervals? | {
"text": "I'm going to travel, can I have it add money automatically in certain intervals?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966180920600891
},
{
"label": "POSITIVE",
"score": 0.0033819004893302917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
It's not letting me transfer money to my beneficiery. | {
"text": "It's not letting me transfer money to my beneficiery."
} | [
{
"label": "NEGATIVE",
"score": 0.6430367231369019
},
{
"label": "POSITIVE",
"score": 0.35696330666542053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can I use this app for both USD and GBP? | {
"text": "Can I use this app for both USD and GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966346621513367
},
{
"label": "POSITIVE",
"score": 0.003365385578945279
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this. | {
"text": "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this."
} | [
{
"label": "NEGATIVE",
"score": 0.9994649291038513
},
{
"label": "POSITIVE",
"score": 0.0005350568681024015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Are extra cards free? | {
"text": "Are extra cards free?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929476976394653
},
{
"label": "POSITIVE",
"score": 0.007052269298583269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back? | {
"text": "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990074038505554
},
{
"label": "POSITIVE",
"score": 0.0009926259517669678
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What is the identity verification process? | {
"text": "What is the identity verification process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980048537254333
},
{
"label": "POSITIVE",
"score": 0.001995124388486147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
How can you transfer my salary to my correct currency? | {
"text": "How can you transfer my salary to my correct currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994603991508484
},
{
"label": "POSITIVE",
"score": 0.0005396519554778934
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through. | {
"text": "I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9996554851531982
},
{
"label": "POSITIVE",
"score": 0.00034450687235221267
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already. | {
"text": "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already."
} | [
{
"label": "NEGATIVE",
"score": 0.9955737590789795
},
{
"label": "POSITIVE",
"score": 0.004426261410117149
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Do I get any sort of discount on volume for a lot fo currency exchanges? | {
"text": "Do I get any sort of discount on volume for a lot fo currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992052912712097
},
{
"label": "POSITIVE",
"score": 0.000794747844338417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
why have i not got my new card? | {
"text": "why have i not got my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999126136302948
},
{
"label": "POSITIVE",
"score": 0.0008738283650018275
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Will there be a charge for sending out more cards? | {
"text": "Will there be a charge for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.998143196105957
},
{
"label": "POSITIVE",
"score": 0.0018568426603451371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Please assist me with activation. | {
"text": "Please assist me with activation."
} | [
{
"label": "NEGATIVE",
"score": 0.006279878318309784
},
{
"label": "POSITIVE",
"score": 0.9937201738357544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
lost my card in atm | {
"text": "lost my card in atm"
} | [
{
"label": "NEGATIVE",
"score": 0.9996585845947266
},
{
"label": "POSITIVE",
"score": 0.0003414096136111766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Which ATMs take the card? | {
"text": "Which ATMs take the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949665665626526
},
{
"label": "POSITIVE",
"score": 0.005033442750573158
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
My card hasn't arrived. | {
"text": "My card hasn't arrived."
} | [
{
"label": "NEGATIVE",
"score": 0.9995445609092712
},
{
"label": "POSITIVE",
"score": 0.00045543594751507044
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What proof do you need for my identification? | {
"text": "What proof do you need for my identification?"
} | [
{
"label": "NEGATIVE",
"score": 0.997044026851654
},
{
"label": "POSITIVE",
"score": 0.0029559852555394173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I still want to use my account but haven't verified is that OK? | {
"text": "I still want to use my account but haven't verified is that OK?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960049986839294
},
{
"label": "POSITIVE",
"score": 0.003995062783360481
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
My money transfer hasn't appeared yet. | {
"text": "My money transfer hasn't appeared yet."
} | [
{
"label": "NEGATIVE",
"score": 0.997550904750824
},
{
"label": "POSITIVE",
"score": 0.0024491106159985065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Suddenly, my card won't work. | {
"text": "Suddenly, my card won't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997254014015198
},
{
"label": "POSITIVE",
"score": 0.000274538149824366
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I thought I lost my card but I found it today, so I would like to reactivate it. | {
"text": "I thought I lost my card but I found it today, so I would like to reactivate it."
} | [
{
"label": "NEGATIVE",
"score": 0.015711331740021706
},
{
"label": "POSITIVE",
"score": 0.9842886328697205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take? | {
"text": "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988980293273926
},
{
"label": "POSITIVE",
"score": 0.0011019512312486768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
There is money missing from my account. | {
"text": "There is money missing from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997238516807556
},
{
"label": "POSITIVE",
"score": 0.00027610603137873113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
A friend was telling me about her disposable cards. What would I have to do to be able to get that feature? | {
"text": "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?"
} | [
{
"label": "NEGATIVE",
"score": 0.998433530330658
},
{
"label": "POSITIVE",
"score": 0.0015664382372051477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Instruct me how to reset the passcode. | {
"text": "Instruct me how to reset the passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9600085020065308
},
{
"label": "POSITIVE",
"score": 0.03999152034521103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I'm waiting for the ID verification to go through still, so is it too soon to use my account? | {
"text": "I'm waiting for the ID verification to go through still, so is it too soon to use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996069073677063
},
{
"label": "POSITIVE",
"score": 0.0003931307001039386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Can you check the exchange rate on a cash transaction I did overseas | {
"text": "Can you check the exchange rate on a cash transaction I did overseas"
} | [
{
"label": "NEGATIVE",
"score": 0.9899945855140686
},
{
"label": "POSITIVE",
"score": 0.010005434043705463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Are there any charges for top ups? | {
"text": "Are there any charges for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979915618896484
},
{
"label": "POSITIVE",
"score": 0.0020084690768271685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What exactly is the exchange fee? | {
"text": "What exactly is the exchange fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9947992563247681
},
{
"label": "POSITIVE",
"score": 0.005200703628361225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I can't activate my card? | {
"text": "I can't activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994463324546814
},
{
"label": "POSITIVE",
"score": 0.0005536998505704105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Where can I find an ATM? | {
"text": "Where can I find an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011375107569620013
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
My last ATM request did not go through due to a declined card. Please cancel the request on my account. | {
"text": "My last ATM request did not go through due to a declined card. Please cancel the request on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999542236328125
},
{
"label": "POSITIVE",
"score": 0.00045781381777487695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
My top up card needs verification and I don't know how to do it | {
"text": "My top up card needs verification and I don't know how to do it"
} | [
{
"label": "NEGATIVE",
"score": 0.9996315240859985
},
{
"label": "POSITIVE",
"score": 0.0003684707044158131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
My transfer was declined. What might the reason be? | {
"text": "My transfer was declined. What might the reason be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985935091972351
},
{
"label": "POSITIVE",
"score": 0.0014064775314182043
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I don't want to verify my identity | {
"text": "I don't want to verify my identity"
} | [
{
"label": "NEGATIVE",
"score": 0.9996529817581177
},
{
"label": "POSITIVE",
"score": 0.00034705305006355047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I have just read my statement and there is a payment I don't recognise. | {
"text": "I have just read my statement and there is a payment I don't recognise."
} | [
{
"label": "NEGATIVE",
"score": 0.9947528839111328
},
{
"label": "POSITIVE",
"score": 0.005247068125754595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I was declined when I tried to take out cash! | {
"text": "I was declined when I tried to take out cash!"
} | [
{
"label": "NEGATIVE",
"score": 0.9931401610374451
},
{
"label": "POSITIVE",
"score": 0.0068598720245063305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Help Me! I lost my card. What should I do? | {
"text": "Help Me! I lost my card. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997052550315857
},
{
"label": "POSITIVE",
"score": 0.00029473169706761837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
What countries are getting support? | {
"text": "What countries are getting support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9866747260093689
},
{
"label": "POSITIVE",
"score": 0.01332531776279211
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Is there a fee to add money to an international card? | {
"text": "Is there a fee to add money to an international card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984846711158752
},
{
"label": "POSITIVE",
"score": 0.0015153881395235658
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I'm having difficulties changing AUD for GBP. How do I do this? | {
"text": "I'm having difficulties changing AUD for GBP. How do I do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993622899055481
},
{
"label": "POSITIVE",
"score": 0.0006377653917297721
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
what are the reasons I have to proof my identity to you? | {
"text": "what are the reasons I have to proof my identity to you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972068667411804
},
{
"label": "POSITIVE",
"score": 0.0027930838987231255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How do I order my card? | {
"text": "How do I order my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976457953453064
},
{
"label": "POSITIVE",
"score": 0.002354210475459695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What are the uses for disposable cards? | {
"text": "What are the uses for disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.999049723148346
},
{
"label": "POSITIVE",
"score": 0.0009502495522610843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Please help me get a refund? | {
"text": "Please help me get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973510503768921
},
{
"label": "POSITIVE",
"score": 0.0026489344891160727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What should I do if my passcode won't work? | {
"text": "What should I do if my passcode won't work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995635151863098
},
{
"label": "POSITIVE",
"score": 0.0004365259956102818
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before. | {
"text": "Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before."
} | [
{
"label": "NEGATIVE",
"score": 0.9960979223251343
},
{
"label": "POSITIVE",
"score": 0.0039020234253257513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How to I switch my money for the money used in another country? | {
"text": "How to I switch my money for the money used in another country?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995688796043396
},
{
"label": "POSITIVE",
"score": 0.00043115284643135965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
What is limit of disposable cards I can make per day? | {
"text": "What is limit of disposable cards I can make per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987474679946899
},
{
"label": "POSITIVE",
"score": 0.0012525671627372503
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I found the card that I thought I lost, and I would like to reactivate it. | {
"text": "I found the card that I thought I lost, and I would like to reactivate it."
} | [
{
"label": "NEGATIVE",
"score": 0.001916413428261876
},
{
"label": "POSITIVE",
"score": 0.9980835914611816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Is there an age limit to get an account? | {
"text": "Is there an age limit to get an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949967861175537
},
{
"label": "POSITIVE",
"score": 0.0050031887367367744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
i asked for 100 only got 80 | {
"text": "i asked for 100 only got 80"
} | [
{
"label": "NEGATIVE",
"score": 0.9964510202407837
},
{
"label": "POSITIVE",
"score": 0.0035490100271999836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I haven't been able to complete any transactions on my card today. Do you know what's wrong? | {
"text": "I haven't been able to complete any transactions on my card today. Do you know what's wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996322393417358
},
{
"label": "POSITIVE",
"score": 0.00036778708454221487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Do you have a list of the cards and currencies supported? | {
"text": "Do you have a list of the cards and currencies supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960424900054932
},
{
"label": "POSITIVE",
"score": 0.003957543987780809
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright. | {
"text": "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright."
} | [
{
"label": "NEGATIVE",
"score": 0.9992104768753052
},
{
"label": "POSITIVE",
"score": 0.0007895368034951389
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I require verification of my source of funds. | {
"text": "I require verification of my source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9944584369659424
},
{
"label": "POSITIVE",
"score": 0.005541596561670303
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What types of currencies do you accept? | {
"text": "What types of currencies do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.8533687591552734
},
{
"label": "POSITIVE",
"score": 0.14663122594356537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Can you tell me where to find top up by cash deposit? | {
"text": "Can you tell me where to find top up by cash deposit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986621141433716
},
{
"label": "POSITIVE",
"score": 0.0013379208976402879
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
How can i make my card active? | {
"text": "How can i make my card active?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989171028137207
},
{
"label": "POSITIVE",
"score": 0.001082922681234777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How to order a virtual card | {
"text": "How to order a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9757054448127747
},
{
"label": "POSITIVE",
"score": 0.02429458312690258
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |