text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
How do you decide what the exchange rates are? | {
"text": "How do you decide what the exchange rates are?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987742304801941
},
{
"label": "POSITIVE",
"score": 0.0012256981572136283
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
There was a direct debit transaction I have don't think should be there. | {
"text": "There was a direct debit transaction I have don't think should be there."
} | [
{
"label": "NEGATIVE",
"score": 0.9977660179138184
},
{
"label": "POSITIVE",
"score": 0.002233979757875204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How come I can't seem to verify my id? | {
"text": "How come I can't seem to verify my id?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997082352638245
},
{
"label": "POSITIVE",
"score": 0.00029173781513236463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
How do I change my address ? | {
"text": "How do I change my address ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993242025375366
},
{
"label": "POSITIVE",
"score": 0.0006758699892088771
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
There was a transaction this morning that I'd like to reverse. | {
"text": "There was a transaction this morning that I'd like to reverse."
} | [
{
"label": "NEGATIVE",
"score": 0.8991711735725403
},
{
"label": "POSITIVE",
"score": 0.10082881152629852
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why has my top-up not worked? | {
"text": "Why has my top-up not worked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971976280212402
},
{
"label": "POSITIVE",
"score": 0.0028024192433804274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Who accepts the card? | {
"text": "Who accepts the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9900366067886353
},
{
"label": "POSITIVE",
"score": 0.009963376447558403
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Why am I being told this transfer will not go thru | {
"text": "Why am I being told this transfer will not go thru"
} | [
{
"label": "NEGATIVE",
"score": 0.9989724159240723
},
{
"label": "POSITIVE",
"score": 0.0010275664972141385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why is a transfer to a beneficiary not possible? | {
"text": "Why is a transfer to a beneficiary not possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.999531626701355
},
{
"label": "POSITIVE",
"score": 0.000468422076664865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
do I need to verify my identity before I can use my card? | {
"text": "do I need to verify my identity before I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993833303451538
},
{
"label": "POSITIVE",
"score": 0.000616605335380882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I was charge a fee that I wasn't told about | {
"text": "I was charge a fee that I wasn't told about"
} | [
{
"label": "NEGATIVE",
"score": 0.9321269989013672
},
{
"label": "POSITIVE",
"score": 0.0678730458021164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I was supposed to get a refund but I do not see it. | {
"text": "I was supposed to get a refund but I do not see it."
} | [
{
"label": "NEGATIVE",
"score": 0.9994207620620728
},
{
"label": "POSITIVE",
"score": 0.0005792690208181739
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What should I do if I don't know my password? | {
"text": "What should I do if I don't know my password?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996416568756104
},
{
"label": "POSITIVE",
"score": 0.00035830371780321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I was charged twice for a few things this week when I only bought one. What do I do? | {
"text": "I was charged twice for a few things this week when I only bought one. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972251653671265
},
{
"label": "POSITIVE",
"score": 0.0027748355641961098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How do I turn on my new card? | {
"text": "How do I turn on my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975786805152893
},
{
"label": "POSITIVE",
"score": 0.0024212971329689026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why can't I complete my transfer? | {
"text": "Why can't I complete my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992068409919739
},
{
"label": "POSITIVE",
"score": 0.0007931836298666894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I am not supposed to be charged a cash withdrawal fee, but I was. | {
"text": "I am not supposed to be charged a cash withdrawal fee, but I was."
} | [
{
"label": "NEGATIVE",
"score": 0.08401455730199814
},
{
"label": "POSITIVE",
"score": 0.9159855246543884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming. | {
"text": "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming."
} | [
{
"label": "NEGATIVE",
"score": 0.9997977614402771
},
{
"label": "POSITIVE",
"score": 0.00020224413310643286
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why isn't my Google Pay top up working for me? Did I do something wrong? | {
"text": "Why isn't my Google Pay top up working for me? Did I do something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994008541107178
},
{
"label": "POSITIVE",
"score": 0.0005991259822621942
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Help me! When I was abroad, the exchange rate was wrong. | {
"text": "Help me! When I was abroad, the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996732473373413
},
{
"label": "POSITIVE",
"score": 0.0003268175642006099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can you tell me about why the account I have was charged an extra 1$ | {
"text": "Can you tell me about why the account I have was charged an extra 1$"
} | [
{
"label": "NEGATIVE",
"score": 0.9957866072654724
},
{
"label": "POSITIVE",
"score": 0.004213378299027681
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
how can i add money from my amex card | {
"text": "how can i add money from my amex card"
} | [
{
"label": "NEGATIVE",
"score": 0.9988215565681458
},
{
"label": "POSITIVE",
"score": 0.0011784121161326766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I am still waiting for my card. | {
"text": "I am still waiting for my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9937458038330078
},
{
"label": "POSITIVE",
"score": 0.006254119332879782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
My funds are low, can I auto top up? | {
"text": "My funds are low, can I auto top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997126460075378
},
{
"label": "POSITIVE",
"score": 0.00028727937024086714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
My transfer to a beneficiary was rejected. | {
"text": "My transfer to a beneficiary was rejected."
} | [
{
"label": "NEGATIVE",
"score": 0.999315619468689
},
{
"label": "POSITIVE",
"score": 0.0006843506707809865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction? | {
"text": "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984233379364014
},
{
"label": "POSITIVE",
"score": 0.0015766855794936419
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Where do I order a disposable virtual card? | {
"text": "Where do I order a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999485969543457
},
{
"label": "POSITIVE",
"score": 0.0005140480934642255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Are there specific ATM's that I can draw money from? | {
"text": "Are there specific ATM's that I can draw money from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977235198020935
},
{
"label": "POSITIVE",
"score": 0.00227646273560822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app? | {
"text": "I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996705055236816
},
{
"label": "POSITIVE",
"score": 0.00032954016933217645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
The ATM didn't give me what I asked for but my balance says it did | {
"text": "The ATM didn't give me what I asked for but my balance says it did"
} | [
{
"label": "NEGATIVE",
"score": 0.6097884178161621
},
{
"label": "POSITIVE",
"score": 0.3902115821838379
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How come the money from the merchant appeared back into my account? | {
"text": "How come the money from the merchant appeared back into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996910095214844
},
{
"label": "POSITIVE",
"score": 0.00030907269683666527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Are there any top-up limits? | {
"text": "Are there any top-up limits?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960668683052063
},
{
"label": "POSITIVE",
"score": 0.003933187574148178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How much is ok for me to top up with? | {
"text": "How much is ok for me to top up with?"
} | [
{
"label": "NEGATIVE",
"score": 0.000561811204534024
},
{
"label": "POSITIVE",
"score": 0.9994382262229919
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
My new card just arrived, how can I activate it? | {
"text": "My new card just arrived, how can I activate it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988043308258057
},
{
"label": "POSITIVE",
"score": 0.0011956201633438468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why is a transaction still pending? | {
"text": "Why is a transaction still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978389143943787
},
{
"label": "POSITIVE",
"score": 0.0021611619740724564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I want to set up an auto top-up | {
"text": "I want to set up an auto top-up"
} | [
{
"label": "NEGATIVE",
"score": 0.9973281621932983
},
{
"label": "POSITIVE",
"score": 0.002671780763193965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
what currencies can i exchange between on your app? | {
"text": "what currencies can i exchange between on your app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929376244544983
},
{
"label": "POSITIVE",
"score": 0.007062360178679228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
If I want to topup by card, how do I do it? | {
"text": "If I want to topup by card, how do I do it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984248876571655
},
{
"label": "POSITIVE",
"score": 0.001575098023749888
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why would my top up be reverted? | {
"text": "Why would my top up be reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970303773880005
},
{
"label": "POSITIVE",
"score": 0.0029695976991206408
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please. | {
"text": "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please."
} | [
{
"label": "NEGATIVE",
"score": 0.9995331764221191
},
{
"label": "POSITIVE",
"score": 0.0004668823385145515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can you tell me the ATMs I can use with my card? | {
"text": "Can you tell me the ATMs I can use with my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994997501373291
},
{
"label": "POSITIVE",
"score": 0.005002519581466913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
How do I dispute a direct debit on my account? | {
"text": "How do I dispute a direct debit on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.99875807762146
},
{
"label": "POSITIVE",
"score": 0.0012418730184435844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What is your refund policy for products I have purchased? | {
"text": "What is your refund policy for products I have purchased?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972689747810364
},
{
"label": "POSITIVE",
"score": 0.0027310033328831196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why am I being charge a fee when using an ATM? | {
"text": "Why am I being charge a fee when using an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.997846245765686
},
{
"label": "POSITIVE",
"score": 0.0021536967251449823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
where do I top up my google pay? | {
"text": "where do I top up my google pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.999182403087616
},
{
"label": "POSITIVE",
"score": 0.0008175938855856657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Where can the cards be delivered? | {
"text": "Where can the cards be delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993610978126526
},
{
"label": "POSITIVE",
"score": 0.0006389140035025775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
There is a payment that I was charged two times for. | {
"text": "There is a payment that I was charged two times for."
} | [
{
"label": "NEGATIVE",
"score": 0.917579174041748
},
{
"label": "POSITIVE",
"score": 0.08242081105709076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How do I change to AUD from GBP? | {
"text": "How do I change to AUD from GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988886713981628
},
{
"label": "POSITIVE",
"score": 0.0011114024091511965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How much is it to use my US debit or credit card to top up? | {
"text": "How much is it to use my US debit or credit card to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994980096817017
},
{
"label": "POSITIVE",
"score": 0.0005019925883971155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What businesses accept my card? | {
"text": "What businesses accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9882363677024841
},
{
"label": "POSITIVE",
"score": 0.01176363229751587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Why am I being charged for getting cash? | {
"text": "Why am I being charged for getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974752068519592
},
{
"label": "POSITIVE",
"score": 0.0025247219018638134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Could you inform me as to why I have been charged a higher fee for doing banking abroad. | {
"text": "Could you inform me as to why I have been charged a higher fee for doing banking abroad."
} | [
{
"label": "NEGATIVE",
"score": 0.992925763130188
},
{
"label": "POSITIVE",
"score": 0.007074277848005295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
maximum how many days get the courier? | {
"text": "maximum how many days get the courier?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932801127433777
},
{
"label": "POSITIVE",
"score": 0.006719926372170448
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Can you tell me the limit for top ups? | {
"text": "Can you tell me the limit for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9188688397407532
},
{
"label": "POSITIVE",
"score": 0.08113119006156921
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How long does it take for cards to be delivered after ordering them? | {
"text": "How long does it take for cards to be delivered after ordering them?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992344379425049
},
{
"label": "POSITIVE",
"score": 0.0007656162488274276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Why hasn't the app verified my identity? | {
"text": "Why hasn't the app verified my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991620779037476
},
{
"label": "POSITIVE",
"score": 0.0008379898499697447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Why isn't my balance reflecting a transfer I did? | {
"text": "Why isn't my balance reflecting a transfer I did?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978801012039185
},
{
"label": "POSITIVE",
"score": 0.002119921613484621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I would like to change my name after marriage. | {
"text": "I would like to change my name after marriage."
} | [
{
"label": "NEGATIVE",
"score": 0.44990983605384827
},
{
"label": "POSITIVE",
"score": 0.5500901937484741
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Why do i have to verify my top-up card? | {
"text": "Why do i have to verify my top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991349577903748
},
{
"label": "POSITIVE",
"score": 0.0008651257958263159
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened | {
"text": "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened"
} | [
{
"label": "NEGATIVE",
"score": 0.9995312690734863
},
{
"label": "POSITIVE",
"score": 0.0004687523760367185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I tried to used my card in a shop and the transaction was declined. | {
"text": "I tried to used my card in a shop and the transaction was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9994664788246155
},
{
"label": "POSITIVE",
"score": 0.0005335708265192807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How do I stop fraud to my card? | {
"text": "How do I stop fraud to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935924410820007
},
{
"label": "POSITIVE",
"score": 0.006407526787370443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me? | {
"text": "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994310736656189
},
{
"label": "POSITIVE",
"score": 0.0005689418176189065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why am I being charged for withdrawing cash but haven't in the past? | {
"text": "Why am I being charged for withdrawing cash but haven't in the past?"
} | [
{
"label": "NEGATIVE",
"score": 0.9720865488052368
},
{
"label": "POSITIVE",
"score": 0.027913490310311317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I am waiting on this refund, hurry up. | {
"text": "I am waiting on this refund, hurry up."
} | [
{
"label": "NEGATIVE",
"score": 0.9990696310997009
},
{
"label": "POSITIVE",
"score": 0.0009303528349846601
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How much is the exchange fee? | {
"text": "How much is the exchange fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967987537384033
},
{
"label": "POSITIVE",
"score": 0.003201194340363145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Can I use my account now, even though my identity verification has not gone through yet? | {
"text": "Can I use my account now, even though my identity verification has not gone through yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982064962387085
},
{
"label": "POSITIVE",
"score": 0.0017935008509084582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How do I get selected for a visa card? | {
"text": "How do I get selected for a visa card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974901676177979
},
{
"label": "POSITIVE",
"score": 0.002509891986846924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Why didn't my transfer to a beneficiary happen? | {
"text": "Why didn't my transfer to a beneficiary happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956347346305847
},
{
"label": "POSITIVE",
"score": 0.004365289118140936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What documents do I need for the identity check? | {
"text": "What documents do I need for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981784820556641
},
{
"label": "POSITIVE",
"score": 0.001821529003791511
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I topped-up my account, but I don't think it went through. | {
"text": "I topped-up my account, but I don't think it went through."
} | [
{
"label": "NEGATIVE",
"score": 0.9968596696853638
},
{
"label": "POSITIVE",
"score": 0.0031403705943375826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
what are your exchange rates at? | {
"text": "what are your exchange rates at?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948280453681946
},
{
"label": "POSITIVE",
"score": 0.00517197884619236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I don't think the charges made when I had currency exchanged are right. | {
"text": "I don't think the charges made when I had currency exchanged are right."
} | [
{
"label": "NEGATIVE",
"score": 0.9971381425857544
},
{
"label": "POSITIVE",
"score": 0.0028618548531085253
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Where do you mail physical cards? | {
"text": "Where do you mail physical cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978394508361816
},
{
"label": "POSITIVE",
"score": 0.002160497708246112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What are the disposable virtual card limits? | {
"text": "What are the disposable virtual card limits?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981924891471863
},
{
"label": "POSITIVE",
"score": 0.0018074886174872518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
make my account go away | {
"text": "make my account go away"
} | [
{
"label": "NEGATIVE",
"score": 0.9969141483306885
},
{
"label": "POSITIVE",
"score": 0.0030858670361340046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I cannot use my PIN. | {
"text": "I cannot use my PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.998501181602478
},
{
"label": "POSITIVE",
"score": 0.0014987839385867119
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I have my card here with me and someone has just made a withdrawal for 500. Please help! | {
"text": "I have my card here with me and someone has just made a withdrawal for 500. Please help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9961259961128235
},
{
"label": "POSITIVE",
"score": 0.0038739810697734356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Are there virtual disposable cards? | {
"text": "Are there virtual disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987561702728271
},
{
"label": "POSITIVE",
"score": 0.0012437866535037756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I need help fixing my contactless. It's not working anywhere I go today. | {
"text": "I need help fixing my contactless. It's not working anywhere I go today."
} | [
{
"label": "NEGATIVE",
"score": 0.999743640422821
},
{
"label": "POSITIVE",
"score": 0.0002564038732089102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
How do I get unblocked? | {
"text": "How do I get unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938583970069885
},
{
"label": "POSITIVE",
"score": 0.006141566205769777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Your system is broken. My transfers keep failing, 5 times now. | {
"text": "Your system is broken. My transfers keep failing, 5 times now."
} | [
{
"label": "NEGATIVE",
"score": 0.9997416138648987
},
{
"label": "POSITIVE",
"score": 0.00025836090208031237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Explain the card PIN to me. | {
"text": "Explain the card PIN to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9834096431732178
},
{
"label": "POSITIVE",
"score": 0.016590328887104988
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
i'm not satisfied with the services and no longer want to be a customer | {
"text": "i'm not satisfied with the services and no longer want to be a customer"
} | [
{
"label": "NEGATIVE",
"score": 0.9997780919075012
},
{
"label": "POSITIVE",
"score": 0.00022190077288541943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I am not satisfied with your company and wish to delete all accounts immediately. | {
"text": "I am not satisfied with your company and wish to delete all accounts immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9997897744178772
},
{
"label": "POSITIVE",
"score": 0.00021028431365266442
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I purchased something abroad and the incorrect exchange rate was applied. | {
"text": "I purchased something abroad and the incorrect exchange rate was applied."
} | [
{
"label": "NEGATIVE",
"score": 0.9988480806350708
},
{
"label": "POSITIVE",
"score": 0.0011518438113853335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Tell me about the card PIN? | {
"text": "Tell me about the card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9922683835029602
},
{
"label": "POSITIVE",
"score": 0.00773167097941041
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Could I get a MasterCard and Visa from you? | {
"text": "Could I get a MasterCard and Visa from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975314140319824
},
{
"label": "POSITIVE",
"score": 0.0024685063399374485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
If I don't have all my documents can they still verify my identity? | {
"text": "If I don't have all my documents can they still verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995594620704651
},
{
"label": "POSITIVE",
"score": 0.0004405357176437974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I would like to cancel a purchase. | {
"text": "I would like to cancel a purchase."
} | [
{
"label": "NEGATIVE",
"score": 0.9997695088386536
},
{
"label": "POSITIVE",
"score": 0.00023046848946250975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once. | {
"text": "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once."
} | [
{
"label": "NEGATIVE",
"score": 0.8612136840820312
},
{
"label": "POSITIVE",
"score": 0.13878628611564636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Why did I get charged a fee on my card? | {
"text": "Why did I get charged a fee on my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981961846351624
},
{
"label": "POSITIVE",
"score": 0.0018038618145510554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Please let me know how to place an order for a virtual card | {
"text": "Please let me know how to place an order for a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9099328517913818
},
{
"label": "POSITIVE",
"score": 0.09006720036268234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I recently made a transfer that I would like to cancel | {
"text": "I recently made a transfer that I would like to cancel"
} | [
{
"label": "NEGATIVE",
"score": 0.998176097869873
},
{
"label": "POSITIVE",
"score": 0.0018239070195704699
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How do I reactivate a card I thought I lost? | {
"text": "How do I reactivate a card I thought I lost?"
} | [
{
"label": "NEGATIVE",
"score": 0.998988687992096
},
{
"label": "POSITIVE",
"score": 0.00101134879514575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How long does it take for money to transfer? | {
"text": "How long does it take for money to transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.998964786529541
},
{
"label": "POSITIVE",
"score": 0.0010351977543905377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
My card was stolen | {
"text": "My card was stolen"
} | [
{
"label": "NEGATIVE",
"score": 0.9969088435173035
},
{
"label": "POSITIVE",
"score": 0.0030911285430192947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
An extra fee of €1 was in my statement | {
"text": "An extra fee of €1 was in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9540846347808838
},
{
"label": "POSITIVE",
"score": 0.04591531679034233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why is this fee being charged to me after using my card? | {
"text": "Why is this fee being charged to me after using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983231425285339
},
{
"label": "POSITIVE",
"score": 0.00167679856531322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
There is a direct debit transaction that I did not authorize | {
"text": "There is a direct debit transaction that I did not authorize"
} | [
{
"label": "NEGATIVE",
"score": 0.9798346161842346
},
{
"label": "POSITIVE",
"score": 0.020165348425507545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |