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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
What is taking so long on my transfer from the US? | {
"text": "What is taking so long on my transfer from the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994606375694275
},
{
"label": "POSITIVE",
"score": 0.0005393564351834357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
How do I go forth on holding money in multiple currencies? | {
"text": "How do I go forth on holding money in multiple currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952629804611206
},
{
"label": "POSITIVE",
"score": 0.004737027920782566
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Please help me change my PIN. | {
"text": "Please help me change my PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9854797720909119
},
{
"label": "POSITIVE",
"score": 0.014520212076604366
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Is there a reason my refund isn't showing on my statement? | {
"text": "Is there a reason my refund isn't showing on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993385672569275
},
{
"label": "POSITIVE",
"score": 0.0006613755831494927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How can I transfer some money into a foreign account? | {
"text": "How can I transfer some money into a foreign account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995949864387512
},
{
"label": "POSITIVE",
"score": 0.0004050286370329559
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat. | {
"text": "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat."
} | [
{
"label": "NEGATIVE",
"score": 0.9990453124046326
},
{
"label": "POSITIVE",
"score": 0.0009546643705107272
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
why hasnt my card come in yet? | {
"text": "why hasnt my card come in yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978725910186768
},
{
"label": "POSITIVE",
"score": 0.002127460204064846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Soon my card will expire, how do I get a new one? | {
"text": "Soon my card will expire, how do I get a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9924426674842834
},
{
"label": "POSITIVE",
"score": 0.007557287346571684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I placed a cash deposit in my account but I can't see it yet. | {
"text": "I placed a cash deposit in my account but I can't see it yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9968442916870117
},
{
"label": "POSITIVE",
"score": 0.003155774436891079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I'm trying to take money from my account but its not letting me. Help! | {
"text": "I'm trying to take money from my account but its not letting me. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9897841811180115
},
{
"label": "POSITIVE",
"score": 0.010215850546956062
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Where can I find top up by cash deposit? | {
"text": "Where can I find top up by cash deposit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986605644226074
},
{
"label": "POSITIVE",
"score": 0.0013394393026828766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I cant transfer money into my account | {
"text": "I cant transfer money into my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9973028898239136
},
{
"label": "POSITIVE",
"score": 0.0026970403268933296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I'm really concerned because I only made one transaction, but it's appearing multiple times. | {
"text": "I'm really concerned because I only made one transaction, but it's appearing multiple times."
} | [
{
"label": "NEGATIVE",
"score": 0.9820169806480408
},
{
"label": "POSITIVE",
"score": 0.017983052879571915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I was charged a fee for a transfer. Where did it come from? | {
"text": "I was charged a fee for a transfer. Where did it come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982354640960693
},
{
"label": "POSITIVE",
"score": 0.0017644822364673018
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Where did my deposit for my source of funds come from? | {
"text": "Where did my deposit for my source of funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995282888412476
},
{
"label": "POSITIVE",
"score": 0.0004716695402748883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
How do I go about getting a refund? | {
"text": "How do I go about getting a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988771080970764
},
{
"label": "POSITIVE",
"score": 0.0011228442890569568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What should I do if I think someone is using my card without my permission? | {
"text": "What should I do if I think someone is using my card without my permission?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996159076690674
},
{
"label": "POSITIVE",
"score": 0.00038403517100960016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Says that my top-up is incomplete? | {
"text": "Says that my top-up is incomplete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996743202209473
},
{
"label": "POSITIVE",
"score": 0.00032564005232416093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Is there a fee associated with using foreign exchange ATMs? | {
"text": "Is there a fee associated with using foreign exchange ATMs?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982439279556274
},
{
"label": "POSITIVE",
"score": 0.0017560783307999372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem? | {
"text": "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.999680757522583
},
{
"label": "POSITIVE",
"score": 0.0003192845615558326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Reasons for top up cancellation. | {
"text": "Reasons for top up cancellation."
} | [
{
"label": "NEGATIVE",
"score": 0.9989822506904602
},
{
"label": "POSITIVE",
"score": 0.0010176681680604815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Do you accept all cards and currencies? | {
"text": "Do you accept all cards and currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.8817297220230103
},
{
"label": "POSITIVE",
"score": 0.11827028542757034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Do you support direct deposits from my employer? | {
"text": "Do you support direct deposits from my employer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9780305624008179
},
{
"label": "POSITIVE",
"score": 0.021969493478536606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Are cards available to those outside of the UK? | {
"text": "Are cards available to those outside of the UK?"
} | [
{
"label": "NEGATIVE",
"score": 0.9704102873802185
},
{
"label": "POSITIVE",
"score": 0.029589660465717316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I need to verify my identity. How do I do that? | {
"text": "I need to verify my identity. How do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994364380836487
},
{
"label": "POSITIVE",
"score": 0.0005635569104924798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Where do I pay with my debit or credit card? | {
"text": "Where do I pay with my debit or credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992260932922363
},
{
"label": "POSITIVE",
"score": 0.000773930863942951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Can a credit card be used to transfer money? | {
"text": "Can a credit card be used to transfer money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992897510528564
},
{
"label": "POSITIVE",
"score": 0.0007101710070855916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why is my withdrawal from the ATM still showing as pending? | {
"text": "Why is my withdrawal from the ATM still showing as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992690682411194
},
{
"label": "POSITIVE",
"score": 0.0007309316424652934
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I didn't make a payment at this business. | {
"text": "I didn't make a payment at this business."
} | [
{
"label": "NEGATIVE",
"score": 0.9995647072792053
},
{
"label": "POSITIVE",
"score": 0.00043525404180400074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
is there a limit to top up | {
"text": "is there a limit to top up"
} | [
{
"label": "NEGATIVE",
"score": 0.988235592842102
},
{
"label": "POSITIVE",
"score": 0.011764486320316792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Do you ship your cards anywhere? | {
"text": "Do you ship your cards anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.951958954334259
},
{
"label": "POSITIVE",
"score": 0.04804107919335365
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet. | {
"text": "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9995788931846619
},
{
"label": "POSITIVE",
"score": 0.00042113527888432145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Is there a limit to auto top? | {
"text": "Is there a limit to auto top?"
} | [
{
"label": "NEGATIVE",
"score": 0.9937855005264282
},
{
"label": "POSITIVE",
"score": 0.006214515306055546
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Can I use my new card? | {
"text": "Can I use my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986955523490906
},
{
"label": "POSITIVE",
"score": 0.0013044705847278237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What's go on, where is my new card? | {
"text": "What's go on, where is my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988221526145935
},
{
"label": "POSITIVE",
"score": 0.0011778409825637937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Will you send me a new card in China? | {
"text": "Will you send me a new card in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975505471229553
},
{
"label": "POSITIVE",
"score": 0.00244942051358521
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Whats wrong with my currency exchange? | {
"text": "Whats wrong with my currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995891451835632
},
{
"label": "POSITIVE",
"score": 0.000410895561799407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Am I able to modify my account details? | {
"text": "Am I able to modify my account details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991857409477234
},
{
"label": "POSITIVE",
"score": 0.0008142087608575821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged? | {
"text": "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.998056173324585
},
{
"label": "POSITIVE",
"score": 0.0019438324961811304
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Hi, is everything in good standing with my card? I am receiving multiple "decline" messages. | {
"text": "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages."
} | [
{
"label": "NEGATIVE",
"score": 0.9987296462059021
},
{
"label": "POSITIVE",
"score": 0.0012702957028523088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
When will I receive the card? | {
"text": "When will I receive the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9892563819885254
},
{
"label": "POSITIVE",
"score": 0.010743699967861176
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How long is a transfer in the pending status? | {
"text": "How long is a transfer in the pending status?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966508746147156
},
{
"label": "POSITIVE",
"score": 0.0033490906935185194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I have an outgoing transaction | {
"text": "I have an outgoing transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.926548421382904
},
{
"label": "POSITIVE",
"score": 0.07345161586999893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I made a payment with my card and it hasn't changed. How long do you think this will take? | {
"text": "I made a payment with my card and it hasn't changed. How long do you think this will take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9911978840827942
},
{
"label": "POSITIVE",
"score": 0.008802051655948162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
let me know how many disposable cards I can have? | {
"text": "let me know how many disposable cards I can have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995052814483643
},
{
"label": "POSITIVE",
"score": 0.0004946929984726012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Do you limit my top-ups? | {
"text": "Do you limit my top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9894941449165344
},
{
"label": "POSITIVE",
"score": 0.010505883023142815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I need clarity on why my card is not working. | {
"text": "I need clarity on why my card is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.999530553817749
},
{
"label": "POSITIVE",
"score": 0.0004694054077845067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I want to use cash to top up. | {
"text": "I want to use cash to top up."
} | [
{
"label": "NEGATIVE",
"score": 0.9975591897964478
},
{
"label": "POSITIVE",
"score": 0.002440850017592311
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Can you make exchanges with the EUR? | {
"text": "Can you make exchanges with the EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.670009434223175
},
{
"label": "POSITIVE",
"score": 0.32999059557914734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What does it mean if it says that my payment is pending? | {
"text": "What does it mean if it says that my payment is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986585378646851
},
{
"label": "POSITIVE",
"score": 0.0013414269778877497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Tell me what the steps for the identity checks are | {
"text": "Tell me what the steps for the identity checks are"
} | [
{
"label": "NEGATIVE",
"score": 0.988443911075592
},
{
"label": "POSITIVE",
"score": 0.011556089855730534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I need a new card, my old card is expiring. | {
"text": "I need a new card, my old card is expiring."
} | [
{
"label": "NEGATIVE",
"score": 0.9988106489181519
},
{
"label": "POSITIVE",
"score": 0.0011893354821950197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Is there a transaction limit for a disposable card? | {
"text": "Is there a transaction limit for a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990324974060059
},
{
"label": "POSITIVE",
"score": 0.000967466039583087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
This is terrible, i want to delete my account | {
"text": "This is terrible, i want to delete my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9997963309288025
},
{
"label": "POSITIVE",
"score": 0.00020366432727314532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Seems like my top-up has been cancelled | {
"text": "Seems like my top-up has been cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.9997618794441223
},
{
"label": "POSITIVE",
"score": 0.0002380743098910898
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
my cash withdrawal is pending, why? | {
"text": "my cash withdrawal is pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978700876235962
},
{
"label": "POSITIVE",
"score": 0.0021298746578395367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
My payment had a wrong exchange rate. | {
"text": "My payment had a wrong exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9992177486419678
},
{
"label": "POSITIVE",
"score": 0.0007822675979696214
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
When will my transfer arrive from Europe? | {
"text": "When will my transfer arrive from Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981278777122498
},
{
"label": "POSITIVE",
"score": 0.001872154651209712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Why do I get a fee every time I transfer? | {
"text": "Why do I get a fee every time I transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967681169509888
},
{
"label": "POSITIVE",
"score": 0.003231837647035718
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My cheque is taking a while | {
"text": "My cheque is taking a while"
} | [
{
"label": "NEGATIVE",
"score": 0.9936145544052124
},
{
"label": "POSITIVE",
"score": 0.006385470740497112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How do I get my money back for a duplicated charge? | {
"text": "How do I get my money back for a duplicated charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996625185012817
},
{
"label": "POSITIVE",
"score": 0.00033745719701983035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What is the procedure for activating this card? | {
"text": "What is the procedure for activating this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959565997123718
},
{
"label": "POSITIVE",
"score": 0.004043327644467354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How do I activate my card so I can start using it? | {
"text": "How do I activate my card so I can start using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.998773992061615
},
{
"label": "POSITIVE",
"score": 0.001225974876433611
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got. | {
"text": "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got."
} | [
{
"label": "NEGATIVE",
"score": 0.9963752627372742
},
{
"label": "POSITIVE",
"score": 0.0036246769595891237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Top-up is not working | {
"text": "Top-up is not working"
} | [
{
"label": "NEGATIVE",
"score": 0.9997759461402893
},
{
"label": "POSITIVE",
"score": 0.0002240977919427678
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How do I receive a card? | {
"text": "How do I receive a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929763674736023
},
{
"label": "POSITIVE",
"score": 0.007023571524769068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I got less cash at the ATM than I asked for. Why? | {
"text": "I got less cash at the ATM than I asked for. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988945126533508
},
{
"label": "POSITIVE",
"score": 0.0011054892092943192
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I don't think I should have been charged a fee to use my card. | {
"text": "I don't think I should have been charged a fee to use my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9988158941268921
},
{
"label": "POSITIVE",
"score": 0.001184110646136105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How do I transfer money into my account? | {
"text": "How do I transfer money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990839958190918
},
{
"label": "POSITIVE",
"score": 0.0009160156478174031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
The top-up card is verified how? | {
"text": "The top-up card is verified how?"
} | [
{
"label": "NEGATIVE",
"score": 0.9851632714271545
},
{
"label": "POSITIVE",
"score": 0.014836736023426056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Just received my replacement card, what steps do i need to take to activate it? | {
"text": "Just received my replacement card, what steps do i need to take to activate it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981961846351624
},
{
"label": "POSITIVE",
"score": 0.0018037989502772689
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What is the system for determining the exchange rate? | {
"text": "What is the system for determining the exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979336261749268
},
{
"label": "POSITIVE",
"score": 0.0020663824398070574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I'm still waiting for my new card. | {
"text": "I'm still waiting for my new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9973030090332031
},
{
"label": "POSITIVE",
"score": 0.002696982817724347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Can I exchange my money for EUR? | {
"text": "Can I exchange my money for EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986467957496643
},
{
"label": "POSITIVE",
"score": 0.001353266416117549
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What do I owe for a new card? | {
"text": "What do I owe for a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941791296005249
},
{
"label": "POSITIVE",
"score": 0.005820900667458773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How can I Use thereto-top option? | {
"text": "How can I Use thereto-top option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989269375801086
},
{
"label": "POSITIVE",
"score": 0.0010730467038229108
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
how much does it cost to add money to my card | {
"text": "how much does it cost to add money to my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9973511695861816
},
{
"label": "POSITIVE",
"score": 0.0026487780269235373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I submitted a transaction but it was for the incorrect account. | {
"text": "I submitted a transaction but it was for the incorrect account."
} | [
{
"label": "NEGATIVE",
"score": 0.9992092251777649
},
{
"label": "POSITIVE",
"score": 0.0007907677791081369
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My card hasn't shown up yet. | {
"text": "My card hasn't shown up yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992319345474243
},
{
"label": "POSITIVE",
"score": 0.000768100842833519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I see an unauthorized withdraw. | {
"text": "I see an unauthorized withdraw."
} | [
{
"label": "NEGATIVE",
"score": 0.9984436631202698
},
{
"label": "POSITIVE",
"score": 0.0015562966000288725
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
My card wont work at an ATM | {
"text": "My card wont work at an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.006663686595857143
},
{
"label": "POSITIVE",
"score": 0.9933363199234009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Could I get a mastercard if that's reasonable? | {
"text": "Could I get a mastercard if that's reasonable?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991329312324524
},
{
"label": "POSITIVE",
"score": 0.0008671035175211728
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I need several disposable cards made per day. | {
"text": "I need several disposable cards made per day."
} | [
{
"label": "NEGATIVE",
"score": 0.9996412992477417
},
{
"label": "POSITIVE",
"score": 0.00035872962325811386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How can my account have money transferred into it? | {
"text": "How can my account have money transferred into it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995445609092712
},
{
"label": "POSITIVE",
"score": 0.0004553677572403103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I sent money and the recipient has not received their money after two weeks. | {
"text": "I sent money and the recipient has not received their money after two weeks."
} | [
{
"label": "NEGATIVE",
"score": 0.9974992871284485
},
{
"label": "POSITIVE",
"score": 0.0025007580406963825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How can I hold and exchange fiat currencies? | {
"text": "How can I hold and exchange fiat currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991138577461243
},
{
"label": "POSITIVE",
"score": 0.00088610959937796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How can I get a virtual card for a one-time transaction? | {
"text": "How can I get a virtual card for a one-time transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992247819900513
},
{
"label": "POSITIVE",
"score": 0.0007752033998258412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I purchases several items today. Why are they still showing pending? | {
"text": "I purchases several items today. Why are they still showing pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9807213544845581
},
{
"label": "POSITIVE",
"score": 0.01927865669131279
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Can I use a disposable virtual card for any purchase? | {
"text": "Can I use a disposable virtual card for any purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992287158966064
},
{
"label": "POSITIVE",
"score": 0.0007713267696090043
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
The app is telling me that I am not me. | {
"text": "The app is telling me that I am not me."
} | [
{
"label": "NEGATIVE",
"score": 0.9986488223075867
},
{
"label": "POSITIVE",
"score": 0.0013511825818568468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM? | {
"text": "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993207454681396
},
{
"label": "POSITIVE",
"score": 0.0006792182102799416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why isn't my id verified? | {
"text": "Why isn't my id verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991821646690369
},
{
"label": "POSITIVE",
"score": 0.0008177878917194903
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I see a charge for a direct debit that was not me. | {
"text": "I see a charge for a direct debit that was not me."
} | [
{
"label": "NEGATIVE",
"score": 0.9978400468826294
},
{
"label": "POSITIVE",
"score": 0.002159948693588376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I was getting cash and the card got stuck inside | {
"text": "I was getting cash and the card got stuck inside"
} | [
{
"label": "NEGATIVE",
"score": 0.9993355870246887
},
{
"label": "POSITIVE",
"score": 0.0006643868400715292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Why did my cash deposit not show up? | {
"text": "Why did my cash deposit not show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992226362228394
},
{
"label": "POSITIVE",
"score": 0.0007773341494612396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I can't get cash from the ATM! | {
"text": "I can't get cash from the ATM!"
} | [
{
"label": "NEGATIVE",
"score": 0.9992467164993286
},
{
"label": "POSITIVE",
"score": 0.0007533101015724242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
what is going on with my cash withdrawal? the exchange rate is wrong | {
"text": "what is going on with my cash withdrawal? the exchange rate is wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9997711777687073
},
{
"label": "POSITIVE",
"score": 0.00022887955128680915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I tried to top up, but the funds show up as pending. I thought it was instant? | {
"text": "I tried to top up, but the funds show up as pending. I thought it was instant?"
} | [
{
"label": "NEGATIVE",
"score": 0.9768353700637817
},
{
"label": "POSITIVE",
"score": 0.023164574056863785
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why do I need to verify the top-up? | {
"text": "Why do I need to verify the top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992990493774414
},
{
"label": "POSITIVE",
"score": 0.0007009532419033349
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
After I used my card I saw I was charged a fee for using it | {
"text": "After I used my card I saw I was charged a fee for using it"
} | [
{
"label": "NEGATIVE",
"score": 0.9972654581069946
},
{
"label": "POSITIVE",
"score": 0.0027345495764166117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |