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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
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class | explanation
null | id
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dict | status
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How do you do currency exchanges? | {
"text": "How do you do currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953252077102661
},
{
"label": "POSITIVE",
"score": 0.004674719180911779
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Can I use a transfer to receive my transfer? | {
"text": "Can I use a transfer to receive my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993765950202942
},
{
"label": "POSITIVE",
"score": 0.0006234243046492338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Where can I get my currencies exchanged? | {
"text": "Where can I get my currencies exchanged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995455145835876
},
{
"label": "POSITIVE",
"score": 0.00045441900147125125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
What can I use to verify my identity? | {
"text": "What can I use to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984990358352661
},
{
"label": "POSITIVE",
"score": 0.001500926329754293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
My card will expire next month, will I need to order a new one? | {
"text": "My card will expire next month, will I need to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986214637756348
},
{
"label": "POSITIVE",
"score": 0.0013785528717562556
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
is there a charge on withdrawals? | {
"text": "is there a charge on withdrawals?"
} | [
{
"label": "NEGATIVE",
"score": 0.998769223690033
},
{
"label": "POSITIVE",
"score": 0.001230802619829774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I lost my card and need a new one, will it cost me? | {
"text": "I lost my card and need a new one, will it cost me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996601343154907
},
{
"label": "POSITIVE",
"score": 0.00033988035283982754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Do you deal with EUR? | {
"text": "Do you deal with EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.9414908289909363
},
{
"label": "POSITIVE",
"score": 0.05850919336080551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What are the disposable cards restrictions? | {
"text": "What are the disposable cards restrictions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987780451774597
},
{
"label": "POSITIVE",
"score": 0.0012220070930197835
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How do I activate and link my new card? | {
"text": "How do I activate and link my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964786171913147
},
{
"label": "POSITIVE",
"score": 0.003521376522257924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why won't my virtual card work? | {
"text": "Why won't my virtual card work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988884329795837
},
{
"label": "POSITIVE",
"score": 0.0011116311652585864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
I desperately need to transfer something from China, Please give me the wait time. | {
"text": "I desperately need to transfer something from China, Please give me the wait time."
} | [
{
"label": "NEGATIVE",
"score": 0.9990768432617188
},
{
"label": "POSITIVE",
"score": 0.0009231766453012824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I no longer want to transfer funds, can we cancel that transaction? | {
"text": "I no longer want to transfer funds, can we cancel that transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996914863586426
},
{
"label": "POSITIVE",
"score": 0.0003085795324295759
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
What fiat currencies do you allow exchange with? | {
"text": "What fiat currencies do you allow exchange with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951517581939697
},
{
"label": "POSITIVE",
"score": 0.004848241340368986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Why was I not able to take cash from the ATM? | {
"text": "Why was I not able to take cash from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995286464691162
},
{
"label": "POSITIVE",
"score": 0.0004714183451142162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How do you figure out the exchange rate? Can you explain why I got less money than expected? | {
"text": "How do you figure out the exchange rate? Can you explain why I got less money than expected?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994757771492004
},
{
"label": "POSITIVE",
"score": 0.0005242552142590284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
If I wanted to change my PIN, how would I do that? | {
"text": "If I wanted to change my PIN, how would I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996405839920044
},
{
"label": "POSITIVE",
"score": 0.00035934842890128493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I would like to know how much I can top-up. | {
"text": "I would like to know how much I can top-up."
} | [
{
"label": "NEGATIVE",
"score": 0.0005908188177272677
},
{
"label": "POSITIVE",
"score": 0.9994091987609863
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
This exchange rate on my purchase is wrong. | {
"text": "This exchange rate on my purchase is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996863603591919
},
{
"label": "POSITIVE",
"score": 0.0003137079766020179
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do? | {
"text": "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987976551055908
},
{
"label": "POSITIVE",
"score": 0.0012023196322843432
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Can I get support? | {
"text": "Can I get support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945036172866821
},
{
"label": "POSITIVE",
"score": 0.005496382713317871
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I was charged extra. Was the exchange rate for my payment last Saturday wrong? | {
"text": "I was charged extra. Was the exchange rate for my payment last Saturday wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986520409584045
},
{
"label": "POSITIVE",
"score": 0.0013480284251272678
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I got a new card, how do I link it? | {
"text": "I got a new card, how do I link it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969494938850403
},
{
"label": "POSITIVE",
"score": 0.003050535451620817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What do you do with all the identity information you're collecting from me? | {
"text": "What do you do with all the identity information you're collecting from me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973223805427551
},
{
"label": "POSITIVE",
"score": 0.0026776588056236506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How long will it be before the person I sent money to is able to see it? | {
"text": "How long will it be before the person I sent money to is able to see it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985541701316833
},
{
"label": "POSITIVE",
"score": 0.0014457672368735075
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can I convert money into different currencies? | {
"text": "Can I convert money into different currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984862804412842
},
{
"label": "POSITIVE",
"score": 0.001513654482550919
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Why is the transaction not posting? | {
"text": "Why is the transaction not posting?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975048899650574
},
{
"label": "POSITIVE",
"score": 0.002495070453733206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How can I change my old pin to a new one? | {
"text": "How can I change my old pin to a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995110034942627
},
{
"label": "POSITIVE",
"score": 0.00048895861255005
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I can't seem to figure out why my transfers are getting declined. | {
"text": "I can't seem to figure out why my transfers are getting declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9991154074668884
},
{
"label": "POSITIVE",
"score": 0.0008845296106301248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Please explain why my top-up hasn't been processed yet? | {
"text": "Please explain why my top-up hasn't been processed yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985048770904541
},
{
"label": "POSITIVE",
"score": 0.001495130592957139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How do I get a refund for an unauthorized direct debit payment? | {
"text": "How do I get a refund for an unauthorized direct debit payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994990825653076
},
{
"label": "POSITIVE",
"score": 0.0005009242449887097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My money I added isn't on my card. | {
"text": "My money I added isn't on my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9994940757751465
},
{
"label": "POSITIVE",
"score": 0.0005059378454461694
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why can't the recepient of my money transaction see it? | {
"text": "Why can't the recepient of my money transaction see it?"
} | [
{
"label": "NEGATIVE",
"score": 0.99636310338974
},
{
"label": "POSITIVE",
"score": 0.0036369457375258207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can I get a card in the US? | {
"text": "Can I get a card in the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955087900161743
},
{
"label": "POSITIVE",
"score": 0.004491184838116169
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Can I pay with my card anywhere? | {
"text": "Can I pay with my card anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968078136444092
},
{
"label": "POSITIVE",
"score": 0.003192188451066613
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
When I tried to top up using my card, all of the money disappeared. | {
"text": "When I tried to top up using my card, all of the money disappeared."
} | [
{
"label": "NEGATIVE",
"score": 0.9997039437294006
},
{
"label": "POSITIVE",
"score": 0.0002960423589684069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Could you please tell me your exchange rates? | {
"text": "Could you please tell me your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950922727584839
},
{
"label": "POSITIVE",
"score": 0.004907687194645405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
why have I got a pending transfer? I'm confused!! | {
"text": "why have I got a pending transfer? I'm confused!!"
} | [
{
"label": "NEGATIVE",
"score": 0.9994614720344543
},
{
"label": "POSITIVE",
"score": 0.0005385797703638673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What do I do to get ahold of my own card? | {
"text": "What do I do to get ahold of my own card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993423819541931
},
{
"label": "POSITIVE",
"score": 0.000657595053780824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What is the maximum number of transactions I can do with a disposable card? | {
"text": "What is the maximum number of transactions I can do with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.997797966003418
},
{
"label": "POSITIVE",
"score": 0.0022020977921783924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How long do I wait for a transfer to take? | {
"text": "How long do I wait for a transfer to take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979694485664368
},
{
"label": "POSITIVE",
"score": 0.002030528150498867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can you tell me about these disposable virtual cards? | {
"text": "Can you tell me about these disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987081289291382
},
{
"label": "POSITIVE",
"score": 0.0012918788706883788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
When will I get my money? It's been too long. | {
"text": "When will I get my money? It's been too long."
} | [
{
"label": "NEGATIVE",
"score": 0.9994617104530334
},
{
"label": "POSITIVE",
"score": 0.0005383369862101972
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How long will it be to get this new card? | {
"text": "How long will it be to get this new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982909560203552
},
{
"label": "POSITIVE",
"score": 0.001709001837298274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How long does the "pending" period of a transfer take? | {
"text": "How long does the \"pending\" period of a transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.999001681804657
},
{
"label": "POSITIVE",
"score": 0.0009982895571738482
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I only got some of the cash I requested from the ATM | {
"text": "I only got some of the cash I requested from the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9991251826286316
},
{
"label": "POSITIVE",
"score": 0.0008748631807975471
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I deposited a cheque but the cash hasn't arrived yet | {
"text": "I deposited a cheque but the cash hasn't arrived yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9970541000366211
},
{
"label": "POSITIVE",
"score": 0.002945952583104372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out. | {
"text": "Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out."
} | [
{
"label": "NEGATIVE",
"score": 0.9958252906799316
},
{
"label": "POSITIVE",
"score": 0.004174787551164627
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How can I prove who I am? | {
"text": "How can I prove who I am?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983957409858704
},
{
"label": "POSITIVE",
"score": 0.0016042925417423248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Tell me about the limit for top ups. | {
"text": "Tell me about the limit for top ups."
} | [
{
"label": "NEGATIVE",
"score": 0.9056496620178223
},
{
"label": "POSITIVE",
"score": 0.09435030817985535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
For the identity verification, what do you need? | {
"text": "For the identity verification, what do you need?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976264834403992
},
{
"label": "POSITIVE",
"score": 0.0023734774440526962
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Since I got married, I need to change my name. | {
"text": "Since I got married, I need to change my name."
} | [
{
"label": "NEGATIVE",
"score": 0.9993083477020264
},
{
"label": "POSITIVE",
"score": 0.000691708002705127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I see some transactions that I don't recognize. I think someone stole my details. | {
"text": "I see some transactions that I don't recognize. I think someone stole my details."
} | [
{
"label": "NEGATIVE",
"score": 0.9989413619041443
},
{
"label": "POSITIVE",
"score": 0.0010586814023554325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
My card has an expiration date, will you send a new one automatically? | {
"text": "My card has an expiration date, will you send a new one automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.999471127986908
},
{
"label": "POSITIVE",
"score": 0.000528911012224853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How come the ATM won't give me my money? | {
"text": "How come the ATM won't give me my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994832277297974
},
{
"label": "POSITIVE",
"score": 0.0005167197668924928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I received my salary in the wrong currency. How do I change this? | {
"text": "I received my salary in the wrong currency. How do I change this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996384382247925
},
{
"label": "POSITIVE",
"score": 0.00036149699008092284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
How do I know which payments I make will have additional fees? Where can I find this information online? | {
"text": "How do I know which payments I make will have additional fees? Where can I find this information online?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994375109672546
},
{
"label": "POSITIVE",
"score": 0.0005624385667033494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can I top up my account with Google Pay? | {
"text": "Can I top up my account with Google Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974552989006042
},
{
"label": "POSITIVE",
"score": 0.0025447080843150616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Why did the bank reject my transfer? | {
"text": "Why did the bank reject my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985857009887695
},
{
"label": "POSITIVE",
"score": 0.0014143228763714433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Is a physical charge extra | {
"text": "Is a physical charge extra"
} | [
{
"label": "NEGATIVE",
"score": 0.0016952066216617823
},
{
"label": "POSITIVE",
"score": 0.9983047246932983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
how can i get it to add money automatically while travelling | {
"text": "how can i get it to add money automatically while travelling"
} | [
{
"label": "NEGATIVE",
"score": 0.9984285235404968
},
{
"label": "POSITIVE",
"score": 0.0015714002074673772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Is there a way to reset my PIN? | {
"text": "Is there a way to reset my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995392560958862
},
{
"label": "POSITIVE",
"score": 0.0004607646551448852
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
The app says I got cash from an ATM but I didn't | {
"text": "The app says I got cash from an ATM but I didn't"
} | [
{
"label": "NEGATIVE",
"score": 0.9948344230651855
},
{
"label": "POSITIVE",
"score": 0.0051656183786690235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I have lost my card, but need to place an online order! How do I get a virtual card instantly? | {
"text": "I have lost my card, but need to place an online order! How do I get a virtual card instantly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992885589599609
},
{
"label": "POSITIVE",
"score": 0.0007113834726624191
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why was my transaction charged an extra fee when paying with my card? | {
"text": "Why was my transaction charged an extra fee when paying with my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987576007843018
},
{
"label": "POSITIVE",
"score": 0.0012423694133758545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I made a payment that's pending. Will it go through? | {
"text": "I made a payment that's pending. Will it go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9901888966560364
},
{
"label": "POSITIVE",
"score": 0.00981106236577034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something? | {
"text": "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?"
} | [
{
"label": "NEGATIVE",
"score": 0.99944669008255
},
{
"label": "POSITIVE",
"score": 0.0005532519426196814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Could I get tracking on the card? | {
"text": "Could I get tracking on the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986581802368164
},
{
"label": "POSITIVE",
"score": 0.0013417885638773441
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back. | {
"text": "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back."
} | [
{
"label": "NEGATIVE",
"score": 0.9871159195899963
},
{
"label": "POSITIVE",
"score": 0.01288408413529396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I exchange currencies a lot. Can I get a discount? | {
"text": "I exchange currencies a lot. Can I get a discount?"
} | [
{
"label": "NEGATIVE",
"score": 0.9844951033592224
},
{
"label": "POSITIVE",
"score": 0.015504958108067513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I bought something while traveling, and the exchange rate was wrong. | {
"text": "I bought something while traveling, and the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999716579914093
},
{
"label": "POSITIVE",
"score": 0.0002833411854226142
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How long is the wait for a money transfer to show up? | {
"text": "How long is the wait for a money transfer to show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993983507156372
},
{
"label": "POSITIVE",
"score": 0.0006016415427438915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
After I make a payment, how long will it be before it transitions from "pending" to complete? | {
"text": "After I make a payment, how long will it be before it transitions from \"pending\" to complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990217685699463
},
{
"label": "POSITIVE",
"score": 0.0009782853303477168
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Do you have support for flat currencies? | {
"text": "Do you have support for flat currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962195754051208
},
{
"label": "POSITIVE",
"score": 0.0037804546300321817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
i cannot find my card PIN | {
"text": "i cannot find my card PIN"
} | [
{
"label": "NEGATIVE",
"score": 0.9993461966514587
},
{
"label": "POSITIVE",
"score": 0.0006538121378980577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Why does it show that my transfer is still pending? | {
"text": "Why does it show that my transfer is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980378746986389
},
{
"label": "POSITIVE",
"score": 0.0019621311221271753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
My app shows a payment I didn't make | {
"text": "My app shows a payment I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.995395839214325
},
{
"label": "POSITIVE",
"score": 0.00460414495319128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Explain the activation method for this card | {
"text": "Explain the activation method for this card"
} | [
{
"label": "NEGATIVE",
"score": 0.9583950042724609
},
{
"label": "POSITIVE",
"score": 0.041605040431022644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How can I look at where my available cash is coming from? | {
"text": "How can I look at where my available cash is coming from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994045495986938
},
{
"label": "POSITIVE",
"score": 0.0005955109372735023
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Verifying the top-up seems like a hassle. | {
"text": "Verifying the top-up seems like a hassle."
} | [
{
"label": "NEGATIVE",
"score": 0.999224066734314
},
{
"label": "POSITIVE",
"score": 0.0007758884457871318
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong? | {
"text": "I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994865655899048
},
{
"label": "POSITIVE",
"score": 0.0005134438397362828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Do you have the best exchange rate? | {
"text": "Do you have the best exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9782646894454956
},
{
"label": "POSITIVE",
"score": 0.0217352956533432
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
What do I need for the verification check? | {
"text": "What do I need for the verification check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989134073257446
},
{
"label": "POSITIVE",
"score": 0.0010866160737350583
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What is your maximum top up limit per day? | {
"text": "What is your maximum top up limit per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9730418920516968
},
{
"label": "POSITIVE",
"score": 0.026958070695400238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How do I get my card? | {
"text": "How do I get my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976215958595276
},
{
"label": "POSITIVE",
"score": 0.0023783929646015167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How can I replace an expired card? | {
"text": "How can I replace an expired card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992448091506958
},
{
"label": "POSITIVE",
"score": 0.0007552015595138073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help. | {
"text": "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.999428927898407
},
{
"label": "POSITIVE",
"score": 0.0005710786208510399
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Tell me about verifying top-up | {
"text": "Tell me about verifying top-up"
} | [
{
"label": "NEGATIVE",
"score": 0.21438950300216675
},
{
"label": "POSITIVE",
"score": 0.7856104969978333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through? | {
"text": "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994722008705139
},
{
"label": "POSITIVE",
"score": 0.0005278450553305447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending. | {
"text": "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9916346073150635
},
{
"label": "POSITIVE",
"score": 0.008365385234355927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered. | {
"text": "Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered."
} | [
{
"label": "NEGATIVE",
"score": 0.9992875456809998
},
{
"label": "POSITIVE",
"score": 0.0007124962867237628
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
wheres my pin | {
"text": "wheres my pin"
} | [
{
"label": "NEGATIVE",
"score": 0.9838733077049255
},
{
"label": "POSITIVE",
"score": 0.016126742586493492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Where do I find my code to verify my top-up card? | {
"text": "Where do I find my code to verify my top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994619488716125
},
{
"label": "POSITIVE",
"score": 0.0005380486836656928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I lost my phone. What do I do to block someone else from using my account? | {
"text": "I lost my phone. What do I do to block someone else from using my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997187256813049
},
{
"label": "POSITIVE",
"score": 0.0002812590973917395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How long do deposits take to appear? I've been waiting for more than a week and need the money! | {
"text": "How long do deposits take to appear? I've been waiting for more than a week and need the money!"
} | [
{
"label": "NEGATIVE",
"score": 0.9991167187690735
},
{
"label": "POSITIVE",
"score": 0.0008832587045617402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
there is a transfer pending. | {
"text": "there is a transfer pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9629939198493958
},
{
"label": "POSITIVE",
"score": 0.03700609877705574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
My cash withdrawl has the wrong rate of exchange. | {
"text": "My cash withdrawl has the wrong rate of exchange."
} | [
{
"label": "NEGATIVE",
"score": 0.9996744394302368
},
{
"label": "POSITIVE",
"score": 0.0003256145864725113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What steps do I need to take for the identity checking process? | {
"text": "What steps do I need to take for the identity checking process?"
} | [
{
"label": "NEGATIVE",
"score": 0.997886598110199
},
{
"label": "POSITIVE",
"score": 0.002113447757437825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Are you going to charge me to collect the money? | {
"text": "Are you going to charge me to collect the money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946759939193726
},
{
"label": "POSITIVE",
"score": 0.005323943682014942
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Instead of GBP, how do I exchange for AUD? | {
"text": "Instead of GBP, how do I exchange for AUD?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986990690231323
},
{
"label": "POSITIVE",
"score": 0.0013008861569687724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |