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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
I was charged twice for a restaurant, can you take the second charge off? | {
"text": "I was charged twice for a restaurant, can you take the second charge off?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967079162597656
},
{
"label": "POSITIVE",
"score": 0.003292090492323041
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why can I not do a transfer | {
"text": "Why can I not do a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9972436428070068
},
{
"label": "POSITIVE",
"score": 0.0027563387993723154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
When do you charge fees on accounts? I just saw a charge on my statement. | {
"text": "When do you charge fees on accounts? I just saw a charge on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9902586936950684
},
{
"label": "POSITIVE",
"score": 0.009741374291479588
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I can't find my phone and I'm worried someone is going to use it | {
"text": "I can't find my phone and I'm worried someone is going to use it"
} | [
{
"label": "NEGATIVE",
"score": 0.9995046854019165
},
{
"label": "POSITIVE",
"score": 0.0004953515599481761
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
There's a direct debit payment that I don't recognize. | {
"text": "There's a direct debit payment that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9952736496925354
},
{
"label": "POSITIVE",
"score": 0.004726385697722435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What do I need to do to correct this failed transfer? | {
"text": "What do I need to do to correct this failed transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.999723494052887
},
{
"label": "POSITIVE",
"score": 0.00027648115064948797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
The exchange rate for the money I took out in a foreign country is wrong. | {
"text": "The exchange rate for the money I took out in a foreign country is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997246861457825
},
{
"label": "POSITIVE",
"score": 0.00027529880753718317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I need info on activating my card? | {
"text": "I need info on activating my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983789920806885
},
{
"label": "POSITIVE",
"score": 0.001621003495529294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Do I get a real card? | {
"text": "Do I get a real card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973108768463135
},
{
"label": "POSITIVE",
"score": 0.002689157845452428
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
My beneficiary is not allowed? Why? | {
"text": "My beneficiary is not allowed? Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976823329925537
},
{
"label": "POSITIVE",
"score": 0.0023176863323897123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My card hasn't arrived yet. What do I do? | {
"text": "My card hasn't arrived yet. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980508089065552
},
{
"label": "POSITIVE",
"score": 0.0019492482533678412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I need to make multiple disposable cards in a day. | {
"text": "I need to make multiple disposable cards in a day."
} | [
{
"label": "NEGATIVE",
"score": 0.9995402097702026
},
{
"label": "POSITIVE",
"score": 0.000459857692476362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I must change my PIN as soon as possible. | {
"text": "I must change my PIN as soon as possible."
} | [
{
"label": "NEGATIVE",
"score": 0.9993011951446533
},
{
"label": "POSITIVE",
"score": 0.0006988228997215629
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
What is the source of the money in my account? | {
"text": "What is the source of the money in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990567564964294
},
{
"label": "POSITIVE",
"score": 0.0009432093356736004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Can I pick a new PIN? | {
"text": "Can I pick a new PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990572333335876
},
{
"label": "POSITIVE",
"score": 0.0009428019402548671
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Transaction showing up many times. | {
"text": "Transaction showing up many times."
} | [
{
"label": "NEGATIVE",
"score": 0.6622794270515442
},
{
"label": "POSITIVE",
"score": 0.3377205729484558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My top-up has been reverted and I would like to know why. | {
"text": "My top-up has been reverted and I would like to know why."
} | [
{
"label": "NEGATIVE",
"score": 0.9908950328826904
},
{
"label": "POSITIVE",
"score": 0.009105034172534943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Why is there an extra pound charge that is pending? | {
"text": "Why is there an extra pound charge that is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.997165858745575
},
{
"label": "POSITIVE",
"score": 0.0028341435827314854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
There are automatic debits on my account that I did not make. | {
"text": "There are automatic debits on my account that I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.9849514365196228
},
{
"label": "POSITIVE",
"score": 0.015048515051603317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What steps do I need to do to delete my account? | {
"text": "What steps do I need to do to delete my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995088577270508
},
{
"label": "POSITIVE",
"score": 0.0004911311552859843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I think I was charged double for something I bought - how long should I wait before reporting this? | {
"text": "I think I was charged double for something I bought - how long should I wait before reporting this?"
} | [
{
"label": "NEGATIVE",
"score": 0.999483585357666
},
{
"label": "POSITIVE",
"score": 0.0005164389149285853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What works for identity verification? | {
"text": "What works for identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988903403282166
},
{
"label": "POSITIVE",
"score": 0.0011097234673798084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I would prefer a Mastercard. | {
"text": "I would prefer a Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.9788035750389099
},
{
"label": "POSITIVE",
"score": 0.02119646780192852
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Can I have a supplementary card? | {
"text": "Can I have a supplementary card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966930150985718
},
{
"label": "POSITIVE",
"score": 0.0033069737255573273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Can I get a new card in China? | {
"text": "Can I get a new card in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.998569130897522
},
{
"label": "POSITIVE",
"score": 0.0014308650279417634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How to receive the actual card | {
"text": "How to receive the actual card"
} | [
{
"label": "NEGATIVE",
"score": 0.08316043764352798
},
{
"label": "POSITIVE",
"score": 0.9168395400047302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
unsupported transfer declined | {
"text": "unsupported transfer declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9939390420913696
},
{
"label": "POSITIVE",
"score": 0.006060985382646322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Why is there extra cash in my account? | {
"text": "Why is there extra cash in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989379048347473
},
{
"label": "POSITIVE",
"score": 0.001062113675288856
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Please explain the exchange rates. | {
"text": "Please explain the exchange rates."
} | [
{
"label": "NEGATIVE",
"score": 0.5640888214111328
},
{
"label": "POSITIVE",
"score": 0.4359112083911896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
The ATM didn't give me enough money. | {
"text": "The ATM didn't give me enough money."
} | [
{
"label": "NEGATIVE",
"score": 0.9995326995849609
},
{
"label": "POSITIVE",
"score": 0.0004673779767472297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How do I report a cash withdrawal that wasn't me? | {
"text": "How do I report a cash withdrawal that wasn't me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981174468994141
},
{
"label": "POSITIVE",
"score": 0.0018825531005859375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why did you charge me extra for withdrawing money? | {
"text": "Why did you charge me extra for withdrawing money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989964365959167
},
{
"label": "POSITIVE",
"score": 0.001003572717308998
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I wanted to know why there is a transfer of mine pending. | {
"text": "I wanted to know why there is a transfer of mine pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9966174960136414
},
{
"label": "POSITIVE",
"score": 0.0033825645223259926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
The cash withdrawal I took seems to be off. The exchange rate is wrong. | {
"text": "The cash withdrawal I took seems to be off. The exchange rate is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997935891151428
},
{
"label": "POSITIVE",
"score": 0.00020641025912482291
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can you tell me why the transfer isn't showing up on my account? | {
"text": "Can you tell me why the transfer isn't showing up on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999415397644043
},
{
"label": "POSITIVE",
"score": 0.0005846465937793255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
can you share card tracking number? | {
"text": "can you share card tracking number?"
} | [
{
"label": "NEGATIVE",
"score": 0.9797747731208801
},
{
"label": "POSITIVE",
"score": 0.020225292071700096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
My card is stuck in an ATM machine, how do I get it back quickly? | {
"text": "My card is stuck in an ATM machine, how do I get it back quickly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995812773704529
},
{
"label": "POSITIVE",
"score": 0.00041868348489515483
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Activate my card | {
"text": "Activate my card"
} | [
{
"label": "NEGATIVE",
"score": 0.009771022945642471
},
{
"label": "POSITIVE",
"score": 0.9902290105819702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why did I not get my refund yet? | {
"text": "Why did I not get my refund yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.999363124370575
},
{
"label": "POSITIVE",
"score": 0.0006369313923642039
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I would like to change to a different currency. | {
"text": "I would like to change to a different currency."
} | [
{
"label": "NEGATIVE",
"score": 0.9411888122558594
},
{
"label": "POSITIVE",
"score": 0.05881114676594734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Can I have a new card shipped to China? | {
"text": "Can I have a new card shipped to China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992855191230774
},
{
"label": "POSITIVE",
"score": 0.0007144795963540673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived. | {
"text": "What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived."
} | [
{
"label": "NEGATIVE",
"score": 0.9994007349014282
},
{
"label": "POSITIVE",
"score": 0.0005993107915855944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Could you tell me the fiat currencies that you work with? | {
"text": "Could you tell me the fiat currencies that you work with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973037242889404
},
{
"label": "POSITIVE",
"score": 0.002696226118132472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
My card will expire soon, When do I need to order a new one? | {
"text": "My card will expire soon, When do I need to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954661130905151
},
{
"label": "POSITIVE",
"score": 0.00453390134498477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
when should I receive my refund | {
"text": "when should I receive my refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9956139326095581
},
{
"label": "POSITIVE",
"score": 0.004386039450764656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why was I charged extra on my last UK pound to Russian ruble exchange? | {
"text": "Why was I charged extra on my last UK pound to Russian ruble exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011375324102118611
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it? | {
"text": "I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932136535644531
},
{
"label": "POSITIVE",
"score": 0.00678639579564333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What is this extra fee that I got when I used my card to pay? | {
"text": "What is this extra fee that I got when I used my card to pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970136880874634
},
{
"label": "POSITIVE",
"score": 0.0029862625524401665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How soon will I get my card? | {
"text": "How soon will I get my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967120885848999
},
{
"label": "POSITIVE",
"score": 0.0032878590282052755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message | {
"text": "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message"
} | [
{
"label": "NEGATIVE",
"score": 0.9995821118354797
},
{
"label": "POSITIVE",
"score": 0.0004178348171990365
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My transfer was rejected | {
"text": "My transfer was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.997488260269165
},
{
"label": "POSITIVE",
"score": 0.0025116915348917246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
My contactless payments don't work. | {
"text": "My contactless payments don't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997660517692566
},
{
"label": "POSITIVE",
"score": 0.00023391713330056518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction. | {
"text": "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9995262622833252
},
{
"label": "POSITIVE",
"score": 0.00047375724534504116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How can I check on the status of my new card? | {
"text": "How can I check on the status of my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976630210876465
},
{
"label": "POSITIVE",
"score": 0.0023370287381112576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
The refund on my account hasn't shown up | {
"text": "The refund on my account hasn't shown up"
} | [
{
"label": "NEGATIVE",
"score": 0.9993194341659546
},
{
"label": "POSITIVE",
"score": 0.0006805630982853472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Will I get charged for sending out more cards? | {
"text": "Will I get charged for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977859258651733
},
{
"label": "POSITIVE",
"score": 0.002214044565334916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I need to make several disposable cards per day. | {
"text": "I need to make several disposable cards per day."
} | [
{
"label": "NEGATIVE",
"score": 0.9996325969696045
},
{
"label": "POSITIVE",
"score": 0.0003673909232020378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on? | {
"text": "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991123080253601
},
{
"label": "POSITIVE",
"score": 0.0008876572828739882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Visa or Mastercard? | {
"text": "Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.982001781463623
},
{
"label": "POSITIVE",
"score": 0.017998216673731804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I see a direct debit charge that I did not approve | {
"text": "I see a direct debit charge that I did not approve"
} | [
{
"label": "NEGATIVE",
"score": 0.9993820190429688
},
{
"label": "POSITIVE",
"score": 0.0006180124473758042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why is the payment I made still pending? | {
"text": "Why is the payment I made still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987609386444092
},
{
"label": "POSITIVE",
"score": 0.0012390444753691554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What should I do if someone else used my card? | {
"text": "What should I do if someone else used my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999624490737915
},
{
"label": "POSITIVE",
"score": 0.00037546310340985656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I was so embarrassed. Why didn't my payment clear? | {
"text": "I was so embarrassed. Why didn't my payment clear?"
} | [
{
"label": "NEGATIVE",
"score": 0.999297022819519
},
{
"label": "POSITIVE",
"score": 0.0007029138505458832
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
What type of card can I use to top up? | {
"text": "What type of card can I use to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938150644302368
},
{
"label": "POSITIVE",
"score": 0.0061849006451666355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I need someone to assist me with explaining how much I can top-up. | {
"text": "I need someone to assist me with explaining how much I can top-up."
} | [
{
"label": "NEGATIVE",
"score": 0.9971963167190552
},
{
"label": "POSITIVE",
"score": 0.0028036171570420265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Am I permitted to have a spare card? | {
"text": "Am I permitted to have a spare card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957770109176636
},
{
"label": "POSITIVE",
"score": 0.004223004914820194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
If my funds are running low, will the app top up automatically? | {
"text": "If my funds are running low, will the app top up automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.999154806137085
},
{
"label": "POSITIVE",
"score": 0.0008451511384919286
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
why wouldnt the atm give me money | {
"text": "why wouldnt the atm give me money"
} | [
{
"label": "NEGATIVE",
"score": 0.9964351654052734
},
{
"label": "POSITIVE",
"score": 0.0035648795310407877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I've completely forgot the code to get into the app. | {
"text": "I've completely forgot the code to get into the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9995138645172119
},
{
"label": "POSITIVE",
"score": 0.00048612611135467887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
beneficiary transfer problems? | {
"text": "beneficiary transfer problems?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992198944091797
},
{
"label": "POSITIVE",
"score": 0.0007800481398589909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I tried to withdraw cash and got declined, why is that? | {
"text": "I tried to withdraw cash and got declined, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981106519699097
},
{
"label": "POSITIVE",
"score": 0.0018893803935498
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What do I need to do to transfer money with my credit card? | {
"text": "What do I need to do to transfer money with my credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994083642959595
},
{
"label": "POSITIVE",
"score": 0.0005915929796174169
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I would like to get help from someone in your customer service department with assisting me with activating my card. | {
"text": "I would like to get help from someone in your customer service department with assisting me with activating my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9769935011863708
},
{
"label": "POSITIVE",
"score": 0.023006493225693703
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How much are the rates of exchange? | {
"text": "How much are the rates of exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971798658370972
},
{
"label": "POSITIVE",
"score": 0.0028201390523463488
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Someone else made a Direct Debit transaction on my account | {
"text": "Someone else made a Direct Debit transaction on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9983577132225037
},
{
"label": "POSITIVE",
"score": 0.0016423091292381287
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What I topped up was reverted by the app. | {
"text": "What I topped up was reverted by the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9980869293212891
},
{
"label": "POSITIVE",
"score": 0.0019130771979689598
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What is the verification process for my card? | {
"text": "What is the verification process for my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980971217155457
},
{
"label": "POSITIVE",
"score": 0.0019028480164706707
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Is it possible to get one of your cards in the European Union? | {
"text": "Is it possible to get one of your cards in the European Union?"
} | [
{
"label": "NEGATIVE",
"score": 0.9899584650993347
},
{
"label": "POSITIVE",
"score": 0.010041593573987484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Is there a way to recover my password? | {
"text": "Is there a way to recover my password?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995344877243042
},
{
"label": "POSITIVE",
"score": 0.00046551914419978857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Can you tell me the cost of a transfer? | {
"text": "Can you tell me the cost of a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982808828353882
},
{
"label": "POSITIVE",
"score": 0.0017191249644383788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
The amount of cash i have received is not correct. | {
"text": "The amount of cash i have received is not correct."
} | [
{
"label": "NEGATIVE",
"score": 0.9996614456176758
},
{
"label": "POSITIVE",
"score": 0.000338587851729244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
If I can, I would like to get both Mastercard and Visa from you. | {
"text": "If I can, I would like to get both Mastercard and Visa from you."
} | [
{
"label": "NEGATIVE",
"score": 0.9651866555213928
},
{
"label": "POSITIVE",
"score": 0.03481337055563927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What do I have to do to get my PIN unblocked? | {
"text": "What do I have to do to get my PIN unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988155364990234
},
{
"label": "POSITIVE",
"score": 0.0011845451081171632
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I've made a transfer, how long until the money reaches my account? | {
"text": "I've made a transfer, how long until the money reaches my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989935755729675
},
{
"label": "POSITIVE",
"score": 0.0010064768139272928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working. | {
"text": "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997441172599792
},
{
"label": "POSITIVE",
"score": 0.0002558488049544394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I must quickly transfer something from China, and I need to know how long it will take. | {
"text": "I must quickly transfer something from China, and I need to know how long it will take."
} | [
{
"label": "NEGATIVE",
"score": 0.9989954829216003
},
{
"label": "POSITIVE",
"score": 0.0010044813388958573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Are the delivery days flexible? My schedule only allows me to be a available on specific dates. | {
"text": "Are the delivery days flexible? My schedule only allows me to be a available on specific dates."
} | [
{
"label": "NEGATIVE",
"score": 0.9978749752044678
},
{
"label": "POSITIVE",
"score": 0.002125015715137124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I want to top up by card | {
"text": "I want to top up by card"
} | [
{
"label": "NEGATIVE",
"score": 0.0014771283604204655
},
{
"label": "POSITIVE",
"score": 0.998522937297821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What do I do if I forgot my PIN? | {
"text": "What do I do if I forgot my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990147352218628
},
{
"label": "POSITIVE",
"score": 0.0009852194925770164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Why can't I see my top up? | {
"text": "Why can't I see my top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9820339679718018
},
{
"label": "POSITIVE",
"score": 0.017966048792004585
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
The app declined my top up. What did I do wrong? | {
"text": "The app declined my top up. What did I do wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988483190536499
},
{
"label": "POSITIVE",
"score": 0.001151679316535592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Are physical card available? | {
"text": "Are physical card available?"
} | [
{
"label": "NEGATIVE",
"score": 0.991205632686615
},
{
"label": "POSITIVE",
"score": 0.008794371038675308
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I need to make a transfer from Europe, how many days does this take? | {
"text": "I need to make a transfer from Europe, how many days does this take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993754029273987
},
{
"label": "POSITIVE",
"score": 0.0006245768163353205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
How do I get a PIN? | {
"text": "How do I get a PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986386895179749
},
{
"label": "POSITIVE",
"score": 0.0013613164192065597
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM! | {
"text": "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995359182357788
},
{
"label": "POSITIVE",
"score": 0.0004640818515326828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I tried topping up using my card, but the money is gone? | {
"text": "I tried topping up using my card, but the money is gone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996798038482666
},
{
"label": "POSITIVE",
"score": 0.00032018835190683603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Are you able to make exchanges to EUR? | {
"text": "Are you able to make exchanges to EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.061207856982946396
},
{
"label": "POSITIVE",
"score": 0.9387921094894409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How can I fix my card if the contactless function didn't work this morning? | {
"text": "How can I fix my card if the contactless function didn't work this morning?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996219873428345
},
{
"label": "POSITIVE",
"score": 0.00037800459540449083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
Why has my card been declined? | {
"text": "Why has my card been declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.997393012046814
},
{
"label": "POSITIVE",
"score": 0.0026069902814924717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
There are incorrect charges on my account, there was a WD that was made by someone else. I still have my card though. | {
"text": "There are incorrect charges on my account, there was a WD that was made by someone else. I still have my card though."
} | [
{
"label": "NEGATIVE",
"score": 0.9974714517593384
},
{
"label": "POSITIVE",
"score": 0.002528619486838579
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |